United Structural Systems

Located in Pleasant view, Tennessee

Address: 2111 Boat Factory Rd, Pleasant View, TN 37146, United States

Phone: +1 615-307-9510

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-03 - Rating: 5)
We had USS install nine pilings on one side of our home. We had a lot of utilities on that side and my concern was the complications of that and our landscaping. The crew from USS led by Tristan Skinner did an amazing job. They not only were very careful where they dug, but took time on each step of the process to ensure that it was done properly and carefully. I can’t thank them enough for all they’ve done and getting our house repaired. Thank you, Tristan Dean, Seth And Bryce!

Review 2 (2024-11-08 - Rating: 5)
USS came out and helped us with settling issues by installing 6 piers to stabilize our foundation. Ben C was the project manager and was very competent with what he was doing and explained thoroughly the entire installation process to us. They worked hard (rain and shine) and cleaned up very nicely. They seeded and strawed our grass where they were digging and grouted/patched up our brick that was cracked before. Definitely recommend! Thank you!

Review 3 (2024-12-10 - Rating: 5)
Evan from USS did an outstanding job on our 30 year old 50’x12’ slab that sagged and cracked in the middle. It was 2.5” lower in the middle than the sides and cracked in multiple areas. Evan explained everything very well, was extremely knowledgeable, leveled the entire slab completely, and cleaned up nicely after. I cannot recommend these guys enough.

Review 4 (2024-12-20 - Rating: 5)
I want to share my positive experience with United Structural Systems (USS) here in Tennessee. We needed concrete leveling work for our driveway, and while we received quotes from other companies, USS stood out with their professionalism and reasonable pricing.First, the sales representative, Jason, came out to assess the project. He was down-to-earth and clearly explained what was needed for the three main areas we wanted addressed. His honesty and straightforward approach were refreshing.Second, USS maintained excellent communication throughout the process. They informed us when Jason would arrive for the quote and kept us updated at every stage—from our approval to the completion of the work. Unlike other companies, they didn’t bombard us with excessive phone calls, texts, or emails to secure the job, which we greatly appreciated.Third, USS exceeded our expectations by fitting us into their schedule sooner than anticipated. Evan, who completed the work, was punctual, professional, courteous, and demonstrated a strong work ethic—qualities that are unfortunately rare these days. He thoroughly explained the process before starting, answered all of our questions, and delivered excellent results. Evan also kept the work area clean and ensured we reviewed everything upon completion for our final approval.I’m so glad we chose USS for this job. They were professional from start to finish, and at no point did I feel they were taking advantage of us—a concern many homeowners share these days.We live in Cookeville, TN, and working in our area was not an issue for USS. We highly recommend them and would absolutely use their services again.Thanks,Allan H.

Review 5 (2024-12-05 - Rating: 5)
Evan Dennison from USS did a great job on lifting my sidewalk and step. He was very professional and a pleasure to talk to. Evan takes a lot of pride in his work and is detailed in his process. When he was done you couldn’t even see where the hole’s for injection were located (have an aggregate sidewalk).God BlessJarrett

Review 6 (2024-12-03 - Rating: 5)
Evan with USS was out to level part of my driveway that was sinking and cracking badly. While drilling, he found his 18” bit dropping into a whole lot of space under the slab. Yikes!! It would only have been a matter of time before we needed a major and very costly repair. I’m happy to report he did a fantastic job raising the slab (plus another spot near the front porch), then grinding out and sealing the cracks. I felt their price was quite reasonable, and I would highly recommend Evan and USS for all your foundational/structural needs!

Review 7 (2024-12-27 - Rating: 5)
Kept us informed about the entire process. The process was smooth and managed professionally. Our landscaping was put back in place and sidewalks were cleaned. I will recommend USS to those that may need their services.

Review 8 (2024-10-23 - Rating: 5)
We had a great experience with USS. Evan was knowledgeable, courteous and professional. He explained the process and answered any questions we had. Thank you for a for being such a pleasure to work with. We would definitely use USS again and highly recommend them anyone needing their services.

Review 9 (2024-10-28 - Rating: 5)
Thank you for Elliot Harris, Kris Middleton and Tyler Green for coming out today.We had some foundation work done. They showed up on time, did a great job, and even waved to my two year old that was watching from the window while they work (he thought it was so cool). They are honest, hard working people. We would highly recommend!

Review 10 (2024-08-12 - Rating: 5)
Can I give 6 stars instead? ;-)Jacob and his team at USS were absolutely fabulous to work with. We just bought this home and as part of our purchase the seller hired USS to encapsulate the crawl space.From the very start Jacob met with us and explained the full process. And not just explained but gave all the whys behind what they were doing. He also gave me a great education on how to monitor the systems performance and let me know I can call them anytime if we have an issue.I went through the crawlspace with him right when they started the process so I got to see the before state of the crawl space. I just now got done going through the crawl space with him doing the final review. The difference is night and day.Jacob went the extra mile on helping clean out some old cabling that was in his way but we no longer needed as well. He also really made sure the job was done well and worked with his engineer to ensure everything was done properly.I couldnt give a higher recommendation for a job like this. Jacob really made the difference because of his friendliness, education and attention to detail.

Review 11 (2024-09-16 - Rating: 5)
I cant go under the house to check the work performed. But, the Foreman (John) took about a dozen pictures of the finished product and explained the procedures to me. I am confident the job was completed to the best of their ability. All of the team members seemed well qualified and were professional, pleasant, and seemed to work well with one another.

Review 12 (2024-12-12 - Rating: 5)
Tommy Johnson was very thorough and accommodating on a recent warranty related issue. I’m happy to recommend USS for foundation and settlement related issues. They are very professional and just do great work and stand behind it.

Review 13 (2024-10-21 - Rating: 5)
Chad Kues- Project Manager was awesome! We recently purchased an older home with a low spot in the floor. Chad didn’t try and sell me and my wife on expensive foundation repairs. He looked around, crawled under the house and gave us good honest recommendations. Very honest, down to earth, positive guy, type of person that I could be friends with. Great company, very responsive, punctual, professional.

Review 14 (2020-03-10 - Rating: 5)
After the initial inspection and consultation by Jason Zuhlke, Evan Dennison was scheduled and came out and did the work on my house, stabilizing and raising the concrete in a couple of different areas on my house. A great value, excellent quality of work! Jason arrived exactly as scheduled, was very professional and completed the job efficiently! I certainly recommend USS!

Review 15 (2024-09-20 - Rating: 5)
Chris Gabrielli came out to inspect our crawlspace and a stair-step crack above our garage door. He was very thorough and I really enjoyed his honesty and patience in walking me through the recommended repairs. We ended up needing a garage lintel stabilization and the crew that came out (Zach and Ryan) were just as professional as Chris and extremely efficient. You literally cannot tell that cracks were ever present! I hope I don’t need more repairs like this in the future, but if I do USS will be my first call.

Review 16 (2023-06-07 - Rating: 5)
Jacobean, Chris J, and Carson did an amazing job and were very professional. They worked hard the whole time and if they took a break, it wasnt for long. They cleaned up after themselves and did a great job putting everything back where it came from. You cant see what they did from the pictures once the mortar dried. Thanks USS and Ill be using them again for another job shortly.

Review 17 (2024-12-30 - Rating: 5)
Great work, honest and up front about everything. They were patient while I obtained my financing. Fair when it came to additional work needed. I highly recommend these professionals.

Review 18 (2024-09-02 - Rating: 5)
I just had the foundation of my house rebuilt by Richard and Willie, and I cant say enough good things about them. From the very start, they were incredibly friendly and professional, making a potentially stressful project feel much more manageable. They took the time to explain everything, and they were always ready to answer my questions. They went the extra mile to ensure everything was perfect.If you’re looking for trustworthy, skilled professionals who genuinely care, Richard and Willie are the ones to call. Highly recommended!

Review 19 (2024-09-20 - Rating: 5)
We called out USS to inspect our crawl space after the door was off for a long time. Glenn showed up when he was supposed to, did a VERY quick inspection, and even fixed the door so we didnt have to buy a new one. Other companies, in the past, have tried to up-sell or scare us into other unnecessary products. USS assisted us like a good neighbor would have and we are VERY grateful.

Review 20 (2024-05-10 - Rating: 5)
We were very pleased with the work that USS provided. Evan took the time and explained the process. He was very knowledgeable about all aspects of our repair. He even took the time to pet my two dogs when they wouldn’t get out of his way. We cannot express enough how very pleased we are with his work. We would not hesitate to use USS again or recommend them to our friends and family. Every single person that contacted us was professional, friendly, and knowledgeable. Thank you all.

Review 21 (2024-12-18 - Rating: 5)
This company is great. Hats off to John T and Kevin G. These guys were prompt, knowledgeable, professional, courteous and hard working individuals. These two men represent.their company well. Great job

Review 22 (2025-01-08 - Rating: 5)
Tommy was extremely helpful, knowledgeable and kind. This has been a great company for us. They have been very responsive and professional in addressing our needs.

Review 23 (2024-12-05 - Rating: 5)
Tommy Johnson was very knowledgeable. He was receptive to our concerns. He was friendly and made us feel reassured that the job would be completed to our satisfaction.

Review 24 (2024-07-02 - Rating: 5)
I recently had United Structural Systems repair the foundation of our home, and I couldnt be happier with the results. The teams reliability and excellent communication throughout the project were top-notch. They were prompt, professional, and always punctual, making the entire process seamless and stress-free.Special thanks to Zach, KeSean, Sarah, Billy, Shannon, and Chad for their hard work and dedication. They were incredibly respectful and personable, taking the time to address all my concerns and explain each step of the repair process. Their hard-working attitude and professional demeanor truly made a difference.I highly recommend United Structural Systems for anyone needing foundation repair. Their commitment to quality service and customer satisfaction is evident in every aspect of their work. Thank you again for a job well done!

Review 25 (2024-08-05 - Rating: 5)
USS certainly stands by their work! After the original effort by another team didn’t keep our basement dry, they quickly sent us the “A” Team to take care of the issues above and beyond! Jason, Jeremy and Bruce surveyed the problem and with the help of Cade reworked all the problem areas. All their efforts were very professional and their work was impeccable. Along with their friendliness, they were very reassuring the problems would be resolved. Thanks to USS and their great crew for doing such a great job! We are so relieved and thankful for the follow up and job well done! Judy & Joe

Review 26 (2024-10-27 - Rating: 5)
We appreciate the work you all did on our home.It was top notch from the beginning to the end.we would highly recommend USS for your needs . We cannot say enough good things about them.

Review 27 (2024-12-12 - Rating: 5)
Thank you to John & Kevin for their partnership in the diligent pursuit to bring the right balance back to our 25+ year old home. Thank you to Nate for his insight & reassurance when defining our needs and to Shannon & Mary for their administrative support during our decision-making process!

Review 28 (2024-08-26 - Rating: 5)
USS did an awesome job on our encapsulation! The crawl space is now clean and dry. Artie, Bryce and Seth were on time and hard at it until the job was finished. USS even took care of the electrical work needed and I did not have to find and coordinate an electrician.

Review 29 (2024-12-04 - Rating: 5)
Tristan and his crew were prompt, courteous and deliberate in explaining and completing the job I contracted USS to do. I would highly recommend them to help with your foundation and/or crawlspace support job.-RS-

Review 30 (2024-07-20 - Rating: 5)
Jason, Jeremy and Lade were very professional and worked their backsides off in extremely hot humid weather shoveling out around and shoring up the existing piers. They also finished the job beautifully! And left no mess! I heartily recommend USS for all your structural needs!

Review 31 (2024-07-26 - Rating: 5)
Richard Jones did a grand job with USS. They are a very professional company & I’m extremely pleased with their work. They were on time every morning & completed the job within the promised week, despite weather conditions. I would not hesitate to recommend them to anyone I know!

Review 32 (2024-06-26 - Rating: 5)
From the first contact with USS the experience has been a pleasure. Bradley who came out to do the estimate was kind, thorough, conscientious and professional. Every thing he explained to us was very clear and he was extremely patient with all of our questions and concerns. All of the office staff are equally thorough and professional. Jason, Jeremy and Cade who did the work are superb. Their work is immaculate and their demeanor from the first moment until they finished was extraordinary - polite, respectful and wonderful. We highly recommend USS!!

Review 33 (2021-09-30 - Rating: 5)
If I could give USS 20 stars I would but I will just put reviews anywhere I can to get the 20 stars. Lol i contacted USS and a few other company’s because of my crawl space kept getting tunnels due to moles drilling under the footer causing water to build up in my crawl space and eventually penetrate my basement wall. I had a temporary fix but was only ment to be temporary. I started contacting a few company’s for estimates and out of the 4 i encountered Ben Perkins who came out and didn’t try to sell me a bunch of stuff I didn’t need. I knew exactly what I needed done and he sent me a estimate but to my surprise wasn’t bad at all I elected to have USS conduct the job. Fast forward 2 months I received a telephone call the day before my start date of 23 September 2021 from Dustin Barr who is the Master Foreman for my project. He called and let me know when they were starting. The next day he arrived I was getting ready to go to work and he wanted to show what all he was doing and asked where I wanted the discharge to run out of my home and where to pop it up in the yard we agreed on everything and let him do his work while I went to work. While at work I received a call asking if it’s ok to extend the drainage system another 10 feet so that the sump is on the basement wall I was happy he noticed that because honestly that’s where I wanted it to be. I agreed and he went back to crawling around my small crawl space. The next few days Dustin and his assistant David Adams not only completed excellent work he kept me well informed explaining what everything is and what it does. They didn’t make a mess they didn’t kill my grass they were both respectful of my home, my yard and to me. These 2 gentlemen especially Dustin are very focused on attention to detail and customer service. I highly recommend USS to complete any work at your home. Im also extremely happy I didn’t get a “ floating“ estimate because my biggest fear was the price continuing to go up as the job progressed. The price was EXACTLY the same price I received the day Mr. Perkins quoted it 2 months prior. Very satisfied customer and I’m able to sleep better during heavy rain not worrying about my crawl space anymore!-Services I received was a crawl space Drainage system, sump and sump pump and discharge out into the yard. And the entire crawl space Encapsulated.

Review 34 (2024-12-03 - Rating: 5)
Tommy Johnson inspected previous work and made recommendations for repair. He was very interested, in my home issue and made suggests to repair. Excellent representative of USS.

Review 35 (2024-09-20 - Rating: 4)
Owen and his crew showed up and worked hard every day. I think they did outstanding job. Only reason for not five stars is the job won’t be completed for another six months due to not having extra jack they needed. In six months I will send another review for finished work.

Review 36 (2024-06-23 - Rating: 5)
USS exceeded all expectations with their service. From start to finish, their team was nothing short of professional and informative. Throughout the repair process, they demonstrated their hardworking ethic, always arriving on time and working diligently to complete the job efficiently. Every member of their team was polite and respectful, making the entire experience pleasant and stress-free. The quality of their work was outstanding, and their pricing was affordable compared to other quotes we received.

Review 37 (2024-12-17 - Rating: 5)
Evan did an awesome job on our bridge. Quick easy and no issues. I’d definitely use them again! Thanks!

Review 38 (2024-06-11 - Rating: 5)
Dont waste any money with another foundation repair company in Nashville.I had some concerns with the original inspection, but the GM and Sales Manager were easy to get a hold of, and genuinely seemed to care. They were quick to get the project back on track. On the day of installation, it could not have gone smoother. The crew called and arrived when they said they would, got straight to work, and finished ahead of schedule. They cleaned up and walked me through the final results to make sure I was 100% satisfied. I have worked with some of the others in the past, and believe me when I tell you, USS delivered the gold standard of customer service, even when things didnt go as perfectly as planned.

Review 39 (2024-10-09 - Rating: 5)
Trystan and Dean did a wonderful job. They were prompt, courteous and did a great job of answering my questions, completing the work in a timely manner and putting everything back in order. Highly recommend them.

Review 40 (2025-01-06 - Rating: 5)
Evan did a fantastic job in an unbelievable amount of time and unbelievably wicked weather very impressed and look forward to passing your company on to others

Review 41 (2024-10-16 - Rating: 5)
I used United Structural Systems in Chattanooga to repair failed footings on the right corner of my house. From the initial evaluation and quote provided by Josh Coley, to the communications and scheduling I had with Mathew Morton, to the workman Justin, Alex, and Jordan who came out and did the work, everything was handled professionally, respectfully, timely, and effectively. We are very pleased with the job they did and feel confident in recommending them to others!

Review 42 (2022-05-21 - Rating: 5)
We had a challenging situation to convert a crawl space into a full basement. Unfortunately some of the stepped footings did not go down to our desired floor level.Rather than lose this space (about 500sf!) USS came and installed a pier support system that anchored the existing foundation wall down to bedrock... This allowed a full digout- after which they finished the dirt walls with 4 of shotcrete (and rebar).Afterward they installed drain system and both a dimple barrier and vapor barrier for added protection from water.A fantastic result. When completed, this crawl space will become a 1500sf suite with 96 ceilings. Could not have done this without USS.

Review 43 (2024-07-30 - Rating: 5)
Great response time/all the way from the estimate to the scheduled work. Professional/courteous/explained the process/kept me posted as the work progressed. I was encouraged to ask questions about the process/work. Have used USS in the past and didn’t want anyone else to take care of this work or any work in the future. THANK YOU!

Review 44 (2024-06-05 - Rating: 5)
Great Company. Very professional. The workers were very pleasant to work with. They all take so much pride in what they do. Very respectful of us and our property. Kept me up to date on all progression of the job. They did the job exactly as it was explained to us during the initial estimate, and very reasonable pricing. I highly recommend this company for any foundation work you need done. In fact I already have them scheduled to come back and repair another issue we found.

Review 45 (2024-08-09 - Rating: 5)
Jacorean, Trevor, Tim and John did a great job placing footers and installing streel beams to the 1940s original portion of our home. All work began on time and they were pleasant, efficient and knowledgeable. If I ever need a service this company offers, I will call United Structural Systems. Project Manager Glen delivered a fine product.

Review 46 (2024-06-21 - Rating: 5)
I would recommend USS to anyone. My experience was excellent from the free quote by Bradley. The office staff for all their help. The real heroes were Adam, Chance, & John. They were great at communicating what was being done and why. 👍👍👍

Review 47 (2025-01-02 - Rating: 5)
Deon skinner..Seth sipes..Tristan skinner they did a fine job. I would recommend them to anyone. Thanks guys. Very polite.

Review 48 (2019-04-07 - Rating: 5)
Reliable work at a reasonable price. I bought a new used house that had a front porch that was sinking and got two separate quotes from handymen to rebuild it for a minimum of $3,000. I called USS at the recommendation of a friend of mine and it was the best suggestion ever. Jason of USS gave me a reasonable quote, Evan came out on the scheduled date and time, and 20 minutes later it was done. My front porch now looks great. If anyone EVER asks for a recommendation for a foundation company, USS will always be my recommendation.

Review 49 (2024-07-29 - Rating: 5)
A wonderful experience. Very professional individuals. They were on time and did not rest until the job was done. They explained step by step and provided pictures of the finished work.They are more than a crawl space. I would highly recommend this company to anyone. I rate them a billion stars.

Review 50 (2019-01-28 - Rating: 5)
Richard and Bill did a wonderful job removing a failing concrete lintel above my garage door and replacing it with a steel beam. Aaron Wolfes quoting was very thorough and accurate. The weld shops workmanship is spectacular. I definitely recommend these guys!

Review 51 (2024-06-12 - Rating: 5)
We had a 6 yr old deck poor around our pool that where a section had begun to sift last year. After caulking and monitoring the continued movement, we decided to use USS to raise it.They were prompt, courteous and professional.The repair took less than hour and looks good.

Review 52 (2023-08-15 - Rating: 5)
They repaired a sinkhole that had opened up in my yard and had caused structural damage to my garage. They had to do some underpinning. Wyatt and his crew were very professional and answered my questions. They cleaned up after themselves and didnt leave anything for me to do. Thank you to everyone at USS.

Review 53 (2019-02-17 - Rating: 5)
I was selling my home and the buyers got a structural inspection. At that time I learned of prior structural repairs to my home and current structural damage. None disclosed to me previously. USS completed 4 piers, buried 6 downspout drainage systems, patched the brick veneer cracks and replaced (and matched) the patio and sidewalk that had to be removed to complete the repairs. They did a fantastic job. The foreman, Nick, was very nice. He explained everything in easy to understand terms. His team work efficiently. The repairs took 4 days start to finish, but delays in getting it done on time were the result of rainy Tennessee winter days.The 2 pics are the before and after of the cracked brick veneer. You can barely tell it was ever there!

Review 54 (2024-06-21 - Rating: 5)
I’m very happy with the end result. The installation crew (Doug D, Jonathan W and Jeremy C) were friendly, professional, knowledgeable and very hard working.The initial sales materials are apparently out of date because the full encapsulation no longer uses drainage matting as shown. A newer material is used for the encapsulation and matting is not needed. Time will tell.Overall it was a very good experience.

Review 55 (2024-07-16 - Rating: 5)
USS completed my crawl space encapsulation and dehumidifier installation today. Dustin was team leader, along with Artie and Dale.The installation took two days.The team arrived exactly on time both days and Dustin explained everything they would be doing, step by step.Dustin addressed every question or concern that I had and explained all options throughout the process.These guys work hard and fast and are very friendly and thorough…..I was concerned about cleanup and mess, but these guys left no trace that they had been here…..10 stars to Justin, Artie, and Dale !!Thx from Lasea Rd….

Review 56 (2024-07-31 - Rating: 5)
Doug D. And Jonathan W. Did an awesome job on the encapsulation of our crawl space. We would recommend them and USS to everyone.

Review 57 (2024-10-05 - Rating: 5)
Chris and his crew Isaac, Toni were very courteous always arrive on time seem very knowledgeable in their work did good work and cleaned up well after their Job I would highly recommend them. jack

Review 58 (2024-05-15 - Rating: 5)
They exceeded all of our expectations! They were professional, extremely knowledgeable, friendly and went above and beyond to do things the RIGHT WAY! If you have ANY structural issues with your home or any bldg. we would highly recommend calling United Structural Systems.We felt that we developed a deep friendship with Chris Crockett, who initially came out to assess our foundation issues, Jason who was the foreman on the job, and Jeremy . These guys knew their stuff! They came every morning like clockwork and took care of our home issues like it was their own. Theyre a happy group, a hard-working team and at the end of the day, when the work was done... we hated to see them leave!

Review 59 (2023-11-16 - Rating: 5)
Evan was very pleasant, personable and professional. He welcomed me looking over his shoulder to satisfy my curiosity of the way the procedure worked. He was efficient and kept the work site clean throughout the process. The outcome was very satisfactory. My overall impression is that I was very impressed with USS and their quality of work. I can wholeheartedly recommend Evan and USS for anyone with foundation issues.

Review 60 (2019-05-11 - Rating: 5)
I had the USS team come out and level some concrete on my pool deck & driveway. The work was done very professionally and in a timely manner. Evan Dennison, the lead poly specialist, did a great job of answering my questions and explaining what he was going to do. He also paid attention to where his hoses and equipment were at all times so that our flower beds/plantings were kept safe. I would highly recommend Evan and USS.

Review 61 (2019-02-08 - Rating: 5)
Top notch: Professional, courteous, at a very reasonable cost. Our Remodeling firm was hired to repair a severe foundation failure in the a historic building in Monteagle. A dining hall had been built in the location of an old hotel. After many weeks of relentless rain the foundation failed and I hired a civil engineer to quickly look at the problem. We temporarily secured the foundation and the engineer suggested I call Kenny Williams at USS. The next morning Kenny came and identified a permanent fix. We very quickly got a quote complete with drawings. The whole process of scheduling the job went very smoothly and I really appreciate the communications from the office. We got confirmation of insurance, tax forms that we need for our paperwork and scheduling help from Andrea Thomason, Melinda Rufffin, Anna Sholar, and Mary Green. I also got a call from Michael Rigsby the crew leader when he was en-route to the job and they arrived on time. The team of three went right to work installing 4 jacks that went down over 15 feet before hitting rock. (In Monteagle, TN it is very rare to have so much depth to rock and we wonder if there wasnt an old cistern or something from the old hotel that was filled in when the dining hall was built.) The crew leader Michael Rigsby with helpers Michael Lynch and Jacob Seay used highly specialized equipment and expertise and they worked hard and efficiently. They did an excellent job of cleaning up also. Aside for the fixed foundation you couldnt tell they were there. We are so happy with the repairs and confident that the foundation will now stand the test of time. Being in the remodeling business, I can say that the work and materials are top-notch. While a foundation problem can be very stressful the USS team made it seem easy. Thank you again Kenny, Michael, and the entire team.

Review 62 (2024-12-12 - Rating: 5)
Uss is the best I’ve had them come back twice and they’re prompt to come out and fix it. I’d recommend this company to anybody they stand true to theirword… they have very nice demeanors….

Review 63 (2023-10-29 - Rating: 5)
Evan was very knowledgeable, hardworking and efficient. I appreciate his willingness to help us even after he finished the project. After receiving multiple estimates, ultimately I chose USS because of Jason’s customer service and knowledge. I love that USS didn’t sit down and go through the history of the business and a slide show like some of the other competitors. His sales pitch was perfect - down to earth and easy to converse with. Thanks!!

Review 64 (2024-04-08 - Rating: 5)
Called USS today about what I thought was a sinkhole on my property. I was put in touch with Kenny Williams at USS who was extremely helpful. Its refreshing to deal with someone so kind and professional! He took the time to talk through the situation with me and recommended some things that I could try to determine if it was a sinkhole or not. He went a step further and advised how to handle if it wasnt a sinkhole, and said to feel free to text him photos and updates. His suspicions were correct, not a sinkhole, yet he still took the time to text with me and provide an expert opinion. This is how a business should be run! While Im thrilled its not a sinkhole, I kind of wish it was so I could hire this guy! Ha! Seriously though, Kenny, THANK YOU!!!

Review 65 (2024-03-30 - Rating: 5)
Doug and Johnathan were very kind and professional. They made sure to inform us about what they were doing and answered any questions we had. They were able to get the job done in a reasonable time frame. We appreciate their kindness and work! If we ever have any more work that needs to be done, we will be sure to contact USS.

Review 66 (2024-08-26 - Rating: 5)
The guys did an amazing job. I feel like they went over and beyond to make sure I was satisfied. I will recommend USS to anyone that needs foundation repairs

Review 67 (2019-06-28 - Rating: 5)
I was extremely happy with USS from start to finish.... This morning Poly Specialist - Evan Dennison showed up right on time, he called when he was on his way, so everyone was in sync.... Evan provided very personable service. He explained the entire process and answered all my questions, as they came up..... I will definitely come back to USS for my leveling needs ! GREAT JOB EVAN ! We can now have our new AC unit installed !

Review 68 (2024-06-29 - Rating: 5)
My sidewalk has to be lifted to correct brick separation from front porch. While they were here, they also fixed other parts of the sidewalk. All of their staff were thorough and friendly. Highly recommend for any structural needs you have.

Review 69 (2024-05-17 - Rating: 5)
This week we had USS do work on our home, We are very happy with the work that was done. The team did an excellent job. Dustin communicated along the way and let us know how things were progressing. We got quotes from AFS and TFS. USS was much better in the scope of work they were going to do. Trust your home to USS, we did,

Review 70 (2024-05-06 - Rating: 4)
Only reason not five star is because we are still waiting on warranty and receipt. The concrete cracked in many places but we had been warned it could happen. We had very little product used but they have a minimum that they charge. I am sure we used way less then they even expected but again we knew that before they started. The person who came was very nice in recommendations and appearing to be very knowledgeable and shared that knowledge.

Review 71 (2024-03-08 - Rating: 5)
We just had Chad Kues out to take a look at a few cracks at our home. He was early to the appointment, very knowledgeable and very professional. He assured us that our house has no foundation issues and that made the visit even better! Would defiantly recommend them! Thank youJames D

Review 72 (2024-03-13 - Rating: 5)
United Structural Systems has been at our home for the last week and a half stabilizing our foundation and slab of our home. The company overall has been amazingly thorough. Evan Dennison did the Polyfill under the slab, protected my furniture, kept the project clean, explained the procedure, and totally cleaned up afterwards. Evan was an absolute pleasure to work with! Clifford was the project manager for the piling install around half of our home. He and his crew were wonderful. Much grading and plant removal was done and they tried very hard to save the irrigation when ever possible. Klifford spoke with us daily regarding progress. Afterwards they regraded, compacted soil, raked and returned the yard to the way they found it. We would definitely recommend United Structural Systems, Klifford, and Evan in a heartbeat!

Review 73 (2024-04-17 - Rating: 5)
Dustin B. and Luke B. were fantastic! They were friendly, efficient and respectful of the property (I super appreciated them automatically taking their shoes off when coming inside 😄) Bart S. was equally fantastic, and I appreciated his honest up-front approach. Overall, a great experience!

Review 74 (2024-08-21 - Rating: 5)
Doug and Jonathan or both very professional and efficient at their job. They completed their work earlier than quoted. They also answered all questiions in a timely manner. Great job and thank you!!!!

Review 75 (2024-11-20 - Rating: 5)
They always do good work. I’ve had great interactions with Ben and Tommy.

Review 76 (2024-12-19 - Rating: 5)
Tommy came out to evaluate some cracks in the foundation. He was very thorough evaluating this and had helpful suggestions moving forward.

Review 77 (2024-10-20 - Rating: 5)
Chris, the project manager gave a good honest assessment. The crew did an awesome job and kept me informed while doing the work.

Review 78 (2023-10-26 - Rating: 5)
DeMarcus and Dijon were amazing! They fixed what looked impossible to repair. These young men are experts in their field. I would suggest anyone to use them and USS. Evan Dennison, a poly specialist, repaired our cracked sidewalks and lifted them back to their original position. All these young men were very professional and so nice and polite. I chose USS based on TV ads but I would now choose them for their excellent work. I highly recommend this company!

Review 79 (2023-07-27 - Rating: 5)
To whom it may concern,I recently contracted with USS on my in-laws home to repair broken floor joist, sagging floor joist, and excessive moisture in the crawl space of the home. The sales representative (Tyler) was extremely thorough in his assessment and was open to my suggestions… Courteous as well!Once the initial review was complete, the Tyler was able to get the quote/contract to me the same day with a complete outline and photos of what was discussed during our review. Once signed and scheduled USS was able to start work within two weeks and the team executing the work (Doug, Jonathan, and Dijon), were thorough and very professional as well. When the work was completed to my expectations, my sales rep returned the next day to evaluate the completed work and was able to assess a few areas of concern. After a brief explanation it was clear that my rep was knowledgeable and experienced in his field. We scheduled another meeting to review in a couple of months to see how the home adapts to the dehumidifier with the encapsulation. Overall, we are extremely pleased and would recommend USS to anyone needing this service.Sincerely,Vince

Review 80 (2023-12-28 - Rating: 5)
Before we started painting different rooms in our house, we had noticed some cracking in our older home that we believe were caused from settling. Chris quickly came out to give us a quote for 3 structural jacks and answered all of our questions, even via email, after the fact when we thought of more.Doug D. & Jonathan W. did excellent work, taking into consideration cleanup, which was very nice, considering they had to go back-and-forth through our kitchen and throughout the house. I would definitely hire USS again.

Review 81 (2023-08-30 - Rating: 5)
Great experience with USS. They gave a fair estimate of cost, communication before and during work completion was great. Jared the site Mgr and his team were so courteous, and hard working the whole time on the job. Chip, our first person to person contact was very professional and gave us his best recommendations to resolve our issues. I would recommend this company.

Review 82 (2024-03-05 - Rating: 5)
I would highly recommend USS! From Aaron coming to my house and giving me an estimate and explaining how the system works to Doug, Jonathan and Ethan arriving promptly and doing the work! They were so nice and polite and did a great job!!!

Review 83 (2024-01-05 - Rating: 5)
Chris Crockett came out to our home and gave us a fair estimate to fix our sagging patio. He was professional and explained the process in detail. We agreed to go forward with the work and an appointment was scheduled quickly to complete the work. Evan Dennison was assigned to do the repair. He communicated well, showed up on time and again walked us through the process before he began. Then, he made the repair needed, showed us that it was completed and left the area cleaner than he found it. So impressed with the whole process! Thank you!

Review 84 (2023-10-11 - Rating: 5)
We recently moved into a new house that had some cracking/sinking issues with the back porch. We called USS to get the job quoted and Evan was the individual assigned to complete our poly lift. He showed up on time and was very personable and knowledgeable. He kept us informed every step of the way and answered any questions we had while he was completing his work. I would highly recommend USS for any work that you need done.

Review 85 (2024-12-11 - Rating: 5)
They arrived on time and did a geat job. We are happy with the outcome of the driveway and sidewalk.

Review 86 (2024-02-16 - Rating: 5)
Great crew - Dustin B, Luke B, Cam R, and Artie Z. Professional, responsible, hardworking, friendly and reliable. Arrived on time. Worked nonstop. Always followed through. Happy to explain and answer questions. All around credit to USS. Plus Tyler H was knowledgeable, congenial and intelligent in his original estimate. A very good experience in every way.

Review 87 (2023-10-16 - Rating: 5)
USS just completed our basement encapsulation and so far everything is exactly as the promised. They were very punctual, kept in contact as to when they would arrive, did a good thorough install and Doug D and Jonathan W were also very courteous and cleaned up after the job was completed. I also want to commend the electrician who installed the dehumidifier. I highly recommend USS and will look to them in the future for any other services that they offer that I may need.

Review 88 (2024-01-13 - Rating: 5)
The work was professionally done. Electricians and technicians were punctual and super nice! They made sure they cleaned up after and always took the time to let us know when they were leaving and done each day. Great group of guys would highly recommend.

Review 89 (2023-07-23 - Rating: 5)
We picked USS because they had the best customer reviews and now we know why. My wife and I needed foundation repair and hired USS to take care of it. Their team was fast, professional and explained everything every step of the way. There were a few snags with us having poured a new drive through and a odd placement of a water line, but Buddha always made us aware of everything that was going on and ensured that USS would handle and repair anything including patching the driveway, replanting bushes, and reseeding grass. Overall we’re extremely happy with our choice and our house foundation will be steady for years to come.

Review 90 (2023-10-26 - Rating: 5)
I have had the pleasure of having these guys complete an encapsulation on our home. They were so professional. Dustin Barr and Camryn Ruiz were exceptional. They were competent professionals. They were courteous at all times and answered all my questions and concerns. Dustin made sure I knew the things that were going on. He did a phenomenal job. Thanks so very much. I definitely would recommend them.

Review 91 (2024-03-29 - Rating: 5)
Dustin and Luke were professional: on time each day and thorough by explaining the process and keeping me informed of the progress. They also cleaned up the work area perfectly. They did an excellent job.

Review 92 (2021-09-08 - Rating: 5)
*OUTSTANDING professionalism. Our experience with USS has been nothing short of outstanding. Everyone has been truly professional in dealing with us.Ben Perkins did a great job providing a thorough estimate which proved to be 100% accurate.Richard, the mason who did our lintel repair, (and his partner) did a great job...again professional, communicated well, and were very courteous.John Jones (SP?) our crew leader (and crew) for the the basement stabilization, drainage system and sump pump installation did an outstanding job. The work looks great and they cleaned up the area well after completion. Again very professional and good communication with us.I would definitely recommend USS. Value on the work was a slightly better price over other estimates, but with the professionalism of the USS team we know we made a good choice.

Review 93 (2024-12-10 - Rating: 5)
USSI is an outstanding company that I proudly recommend. I had a section of a sidewalk to crack in two places and began to sag in. Called and received immediate response and receive quote on same day. Their prices are very competitive. Appointment was scheduled on the spot in a timely manner. The job was completed early and to my full satisfaction. Michael and Noah did an awesome job. Thanks everyone!!!!!

Review 94 (2024-04-26 - Rating: 5)
Second time working with USS at this property (different reason). They were efficient, conscientious, and did a great job repairing the corner of our house. We’re very happy the outcome and cost. Thanks to Billy, JD, and the team.———————Evan did a great job lifting and stabilizing the concrete around our pool. He shared his experience and provided great advice as the project evolved. Cracks and gaps filled and look great. Very happy with the final result. This is our second time using USS (first time at this property).

Review 95 (2023-04-29 - Rating: 5)
Ive used USS twice. The first time was to fix an outside wall foundation. The crew worked hard in freezing weather and did a good job. I had to use the warranty dept. a couple of time to fix some issues. There were no arguments or hassle and the work was done to my satisfaction. I recently used them again to fix some crawlspace foundation issues. The person who did the evaluation was professional and explained everything that needed to be done. I received a detailed estimate that detailed the work that would be performed and the cost. No payment was required prior to the completion of the work. After I approved the work the crew arrived on the date and time that was promised. Demarcus, Adam Miller and Brennan did the work and kept me informed of the progress along the way. Now my floors are level and gaps along baseboards and ceiling walls have disappeared. A door that would not shut before now closes perfectly. I would not hesitate to use them again.

Review 96 (2025-01-03 - Rating: 5)
Tommy was professional, knowledgeable , and on time. Very happy with the service.

Review 97 (2024-01-17 - Rating: 5)
We are in the process of a real estate deal, and requested further foundation review as part of our inspection. Tyler, from USS, was our foundation expert and offered everything we needed during this process. He was honest, knowledgeable and informative, and, very professional and timely. He even went out of his way to bear the elements and complete our inspection during some aggressive winter weather that shut down most of Nashville. I would highly recommend Tyler and USS for your foundation needs.

Review 98 (2024-01-04 - Rating: 5)
Very happy with the work that USS did on our home. The company was great from our initial reach out through the finished project. A special thank you to Demarcus and Dijion for all of their hard work and professionalism.

Review 99 (2023-07-26 - Rating: 5)
These guys came in and did a very fast & professional job! They were in and out in 2 days! I had the whole shebang: basement completely sledgehammered around edges and a drainage system put in place with a sump pump that is hardly noticed. When they were done you couldnt tell theyve done anything to the foundation except for some new fresh cement that was perfectly flattened with the foundation. These guys definitely knew what they were doing!! I highly recommend these guys! And they guarantee their work! Many thanks USS!

Review 100 (2022-02-04 - Rating: 5)
We contacted USS to come out and give an estimate for fixing fallen concrete around our neighborhood pool. Jason, the product manager came out and was very informative about his recommendation and what he would include in the quote. The quote was very reasonable so we awarded them the job. The work was scheduled very quickly and professionally. They checked with us a couple times to confirm the date and time we could expect them. On the day of the job, Evan the technician was right on time and ready to work. He did a great job and walked us around the work to make sure we were pleased with the job and his workmanship. If I ever need this type of work again I will definitely call on USS again. Great job!!!

Review 101 (2023-08-30 - Rating: 5)
I was anxious regarding this project, but the USS crew (Jacobean, Chris J, and Tim C) explained what they were going to do, kept me informed of their progress, and answered my questions. It’s hard to tell that they were even at my house as they did a terrific job of cleaning up. AND they finished the job early. Today it’s difficult to find hard working, nice people, who deliver - these guys were really good.

Review 102 (2024-12-20 - Rating: 5)
Tommy was great, very knowledgeable, and all around a really nice guy!

Review 103 (2023-08-28 - Rating: 5)
USS is pleasure to do business with. My front steps were separating from the house. I called USS to come and take a look at it. They came out and suggested a solution, then provided a reasonable quote in less than a week. They scheduled the work for a couple of weeks later and stayed in contact with me in the meantime. Buddha and Ryan were here this morning right on schedule, they were courteous, and the work appears to be top notch (note -- a structural engineer recommended USS to me as the best company in this space, so I feel confident in the quality of the work).

Review 104 (2024-07-20 - Rating: 5)
GREAT job on our house. This is twice we have used USS for different reasons. I highly recommend them.

Review 105 (2020-02-18 - Rating: 5)
Great experience with USS. Everyone from the office to the estimator, to the tech were top notch. When I contacted them for an estimate, they responded almost immediately and I had an estimate within a week. The repair was booked about six weeks out because they wanted their expert on the job. It was worth the wait! Evan Dennison was punctual, friendly, and very professional. He took great care in his work and did an outstanding job.I would highly recommend USS to anyone.Zach Clayton, Kingston Springs, TN

Review 106 (2023-06-20 - Rating: 5)
Chad Kues of USS was very efficient in visiting and preparing a detailed and clear estimate of work needed and expense involved. The crew they sent out, Richard and William, were great: first rate job, tidy & clean work site, polite and timely. Couldnt be happier with the repair.

Review 107 (2024-11-14 - Rating: 5)
Tommy was great. Prompt, courteous and professional. Highly recommend…

Review 108 (2022-03-21 - Rating: 5)
Everything about my experience with USS was great. Jason bid the job, educated me and provided recommendations/options. Evan was at my house exactly at 6:30 a.m. as promised and did a fantastic job raising our front porch and back patio. Throughout the process, Michele kept us informed with scheduling. I highly recommend!

Review 109 (2025-01-02 - Rating: 5)
Excellent communication and knowledge of what is happening with slab and possible solutions to rectify issues. Thank you!

Review 110 (2023-07-09 - Rating: 5)
From Tyler working with my schedule to come out and not only inspect my problem areas but the whole house - to Richard’s timely arrival and excellent work in repairing my brick and matching the mortar, my experience with USS was great. After further review of my photos and cracks, they determined that the original work quoted was not needed and called to say they could make the necessary repairs for about a third of the cost of the original quote. Don’t see that very often!

Review 111 (2023-11-17 - Rating: 5)
Very professional company. From Chris G their estimator to Doug D and Jonathan W who executed the work. No hard sales pitches, friendly, honest and professional workers. We have a 1965 house that was flipped and was having structural issues in the crawl space. They but in extra supports with upto 5 years of adjustments if needed and even padded with 2x6s between the old joists and new steel beems. They also finished the moisture barrier that a previous company we hired did not do 60% of. Would recommend to anybody and everybody. Definitely using them for any future needs since our house is also brick.

Review 112 (2023-06-30 - Rating: 5)
Zach, Tim, and Michael were all polite and professional when they came to install some steel piers on a foundation wall that had some settling issues. Billy came by to supervise some of the install and was reassuring and informative. A big thanks to general manager Rob Myers for his expertise, punctuality, and professionalism. The team at USS exceeded my expectations and can be counted on to fix foundation issues promptly and professionally.

Review 113 (2023-08-11 - Rating: 5)
Luke was amazing, very professional, answered all questions without hesitation and explained the entire process from start to finish including warranty information. Great job Luke and the whole USS team. Thank you. I would definitely hire again if needed.

Review 114 (2023-04-07 - Rating: 5)
My project was completed in a timely manner. The crew (Demarcus, Adam and Connor) was friendly and courteous. They took the time to answer any questions and explained work to be done and any changes that were necessary. They left the workspace as clean or cleaner than how they found it.Very satisfied with the work that was done.

Review 115 (2022-11-18 - Rating: 5)
Bryce, David and Jerry you guys are amazing! The way you guys worked together and the professionalism you displayed are hard to find these days. The end result after the foundation repair was way better than I expected. Not saying that I didn’t expect it to look good but “WOW” You guys are the best example of how a business should be run and represented. If you need foundation repairs this company definitely has your best interest at heart and are very straight forward and honest to deal with. Thank you again USS for the service and I’ll be spreading the word!

Review 116 (2023-10-13 - Rating: 5)
Cannot say enough kind things about USS in Nashville or Chad. We had some brick cracks that were concerning me so I had them come out. After inspecting, Chad told me it was so minor he would just watch it and there was no need for anything to be done at this time. I am so grateful for this company’s honesty when they could have easily sold me something that was unnecessary. I will always call them for any future foundational needs.

Review 117 (2022-10-14 - Rating: 5)
I just had a job completed and USS did a great job. Ben was great and worked with us in the design phase to get more bang for the buck. Manny the project manager and crew were extremely professional and hard working. USS is a great service with professional people that care about their customers.

Review 118 (2021-04-30 - Rating: 5)
From our first meeting to the end of the job USS 100% took care of us. Chris came to our home to give us a quote on our repairs. He really took his time looking at everything and giving us honest, real answers on what needed to be done and what didnt. We knew for a very long time that we needed to have work done, but we were hesitant due to it being such a big job. Chris couldnt have made us feel more comfortable. He was willing to answer any questions we had along the way, whether be a Saturday or in the evening time, we could always contact him. During the time of the work being done, the workers were extremely professional and friendly. Kliford, the project manager, was on point as far as everything being done satisfactory and our yard being super cleaned up when they were finished. He answered any questions that I had and also dealt with all my nervousness along the way! I am very pleased with the work USS did and definitely recommend them for any structural or foundation repairs. We finally, after 10 years of worrying about our homes foundation issue can put it to bed! Thank you USS for giving us comfort, doing amazing work, and treating us like family.

Review 119 (2023-12-04 - Rating: 5)
Richard and Steve were great at communicating what all was going on during the install. Very timely work and was able to squeeze my appointment in earlier than expected. Couldn’t have asked for better service!

Review 120 (2024-02-20 - Rating: 5)
USS Team was great. 6 piers under the front porch and 2 steel beams & supports under the living room floor. Dustin, Luke, Camryn, and Artie did a fantastic job! Thanks, guys!Punctual, polite, hard-working and professional. Work site cleaned up like it never happened. Would highly recommend USS for any structural work to your home.Edit: forgot to add Bart Schneider who came out to look at the porch and floor. Bart was great and very knowledgeable. Great team all around.

Review 121 (2022-10-03 - Rating: 5)
I called USS to get a quote on some foundation repairs. Aaron called and scheduled a time to come by. He arrived on time and spent almost 45 minutes talking with me. He walked my property, took several pictures and explained everything to me. When the actual project began, I was a little anxious. But the on-site project manager, Elliott was so kind and helpful. He kept me informed each day and if I called or texted him, he always responded promptly and answered any questions I had. I am very pleased with the service and with both Aaron and Elliott. They treated my property and my home very well. I would highly recommend USS.

Review 122 (2023-01-18 - Rating: 5)
Jason Zuhlke came out and evaluated my brick steps. They were sinking and pulling brick from porch. Jason gave his recommendations for the repair. He was very informative and answered all my questions. Bryce and Justin came out and did the work. They installed the push piers, lifted the steps, and rotated them back into position. When completed the steps were back in place. They did the tuck point for motor joints and cleaned up the job site nicely. They were courteous and did a great job. I would highly recommend them and USS if you have foundation issues.Jamie HamletGordonsville, TN

Review 123 (2023-06-15 - Rating: 5)
This is a super professional company from top to bottom. Absolutely the most professional, proficient, and neat team of tradesmen I have ever worked with. Lifted a front footer which involved significant digging and foundation work. When they left you would have never known four men with heavy equipment had ever been there…absolutely perfect. I’d like to pass a special thanks to Wyatt and Adam…never seen better or more professional people.

Review 124 (2019-09-19 - Rating: 5)
Very good company and excellent workmanship! I am very happy I called USS to handle my home repair. Ben Perkins was nice and answered all my questions regarding the repair and the quote. Evan Dennison came out to perform the repair (lifting a sagging porch). He called ahead to let me know when he would be there, was very nice and professional. He got right to work after arriving. He went above and beyond to please us. I would highly recommend him. I was very pleased with the job. My porch looks amazing, like new.

Review 125 (2022-10-12 - Rating: 5)
Evan was very professional and took great care with the leveling around our 1 1/2 year old pool deck. He cleaned up, filled the fill holes and the concrete deck looks brand new again. USS leveling is a cost saving process. I would’ve hated to have had our pool deck broken up, removed and re-poured. Great value to fix/level the existing concrete slabs. The warranty and price were the best in the industry and we had 3 quotes. I highly recommend USS and Evan.

Review 126 (2023-06-12 - Rating: 5)
We contacted this company and had a salesman come out the next day to do an evaluation. Within two weeks they scheduled the work. They promptly arrived, were very friendly and went right to work. Very pleased with the work performed by Wyatt, Adam and Carson. They were very professional. I would highly recommend this company for any foundational needs.

Review 127 (2020-06-01 - Rating: 5)
Weve hired USS to do work for us on three different occasions. They do great work. Today was no different. Evan helped us out, lifting/leveling our sidewalk and steps to our front stoop with the foam treatment. He did an *outstanding* job on a tough project. The result is terrific. Evan worked quickly and was incredibly professional and friendly. You simply dont find this level of quality and service these days. USS does things right, the first time, and for a fair price.

Review 128 (2020-01-27 - Rating: 5)
Great company! Chris Crockett came out and inspected my issue and gave me a proposal for the work that needed to be done. He is great to work with. Justin York and his crew did the work for me yesterday. Wonderful experience. They arrived on time, polite, answered my questions, got the job done and cleaned up after themselves.I highly recommend Chris and Justin and his crew and anyone else at USS. They have always taken good care of me.Cindy Farringer

Review 129 (2024-02-15 - Rating: 5)
They lifted and added support to the corner post on our patio and roof support that had settle causing the aggregate concrete to pull away from the foundation. They were efficient and they completely replaced the dirt and mulch in the flower bed were they dug. We are very pleased with the results.

Review 130 (2024-11-02 - Rating: 5)
My experience with USS has been great. From scheduling to end of project the whole process was seamless. Everyone I interacted with was friendly and professional. At the job site, Jacob C., John W., and Gage S. were hard working, efficient and did a fantastic job.

Review 131 (2021-08-25 - Rating: 5)
My experience with USS was great! Starting with Glen Yarbrough. Glen took the time to listen to our concerns and explained in detail a solution for our problems.We had several estimates and USS was not the cheapest but that’s ok. The excellent customer service and quality work was well worth it.Jared Hensley and I believe his co-worker Jared was extremely professional and also took the time to answer a few questions we had. I was planning on a two day event but was totally surprised that they completed the job in less than a day (I wish all employees worked like they did). To sum it up, I would highly recommend USS to family, friends and my business associates. KEEP UP THE GREAT WORK!!!!!

Review 132 (2020-10-20 - Rating: 5)
We are very please with USS, from the beginning when Ben came out to look at our foundation and talk to us about encapsulation of the crawl space and beam installation. He was very professional and took the time to explained the whole process. What was really nice is that he was not a sales man trying to sell us a service or work we did not need. We where provide excellent communication from start to finish.When Doug and Cody showed up to start the job they were on time, looked and acted very professional. They let us know what all the encapsulation and installing of the beam entailed, and how long it would take to complete. At the end of each day they made sure to brief us on the progress and what would be scheduled for the following day, along with making sure that everything was cleaned up and put away for that day. When the job was completed we where very impressed with the job Doug and Cody had performed for us. Excellent attention to detail and treated our home as if it was there own not just another job.I would highly recommend USS on all services they provide, they are an outstanding company with quality employees!Chauncey and Reinet Lewis

Review 133 (2021-04-08 - Rating: 5)
We needed our concrete pool surround lifted in a few spots where it had settled. Kathy was super nice on the phone setting me up, Jason was prompt and informative on what I needed. Evan Dennison showed up on time and did a great job for us. Evan was very professional and knowledgeable on the product and service he provided. I will not hesitate calling them again. Thank you for a job well done. Larry- Property Manager EHV. 5 Stars

Review 134 (2023-07-21 - Rating: 5)
Jacorean, Chris J, and Adam A did a fantastic Job! These guys were always on time always respectful and friendly, my kids loves watching them work and they would wave at them as they watched! They fixed our landscaping back exactly how it was before and did a great job underneath the home as well! If we have any other trouble I would definitely call these guys!

Review 135 (2021-12-21 - Rating: 5)
We put off our sinking concrete concerns for years because we were worried the cost would be too much. Im so glad I finally called USS! Jason quickly came out to inspect and give us an estimate. He explained everything and gave us different options. The cost was much less than anticipated. The ladies I spoke with on the phone and via email were very accommodating with our schedule. Evan performed the repairs and was extremely friendly and professional. I highly recommend USS and wouldnt hesitate to call them again.

Review 136 (2020-09-18 - Rating: 5)
We are so pleased with the job that USS did, so professional. Chris Crockett was prompt in getting us our estimate and answering any questions we had. Manny Bravo and his assistant Steve did an outstanding job and were so neat in the area they worked. Lee Buck and his crew also so professional and neat in their work as well. The Ladies in the office kept us informed with when the work was going to begin and if there were any changes. Donnie and I now have peace of mind that our foundation is sound and know that it was done right. Thanks so much I let everyone know if you have foundation problems who they need to call. Sherry Bradford

Review 137 (2023-10-16 - Rating: 5)
Chad responded to my call quickly and came to our house in a very timely manner. He checked our crawl space for potential problems. He was kind and professional. I would highly recommend using USS.

Review 138 (2023-02-13 - Rating: 5)
I have been a customer of USS for several years. I have always been very satisfied with their quality of work and the employees that come out. I want to thank Bart for the pre-work visit and taking the time to explain everything . The same for Demarcus and Darion today. They were on time, polite and did their job well. I received an explanation of what was done and pictures to show what was done to my house. I appreciate USS and their employees very much and recommend them to anyone that needs structural work to their home.Brenda C. Hodge

Review 139 (2020-11-08 - Rating: 5)
The entire USS team has been very courteous, professional and timely from the initial meeting to the project closeout. Communication throughout was excellent. Glen did a thorough job investigating the cause of my foundation issues and not just treating the symptoms. The service agreement and report were accurate and reflected exactly what we discussed. Mary, the coordinator and Jason emailed and called with information and updates to let me know as the date of repair arrived. They provided “...what to expect...” and other pertinent information. Complete communication throughout. Brian and Dylan did an excellent job with the project execution and completion. They were professional, neat and courteous. They answered my questions during construction and were very helpful in my understanding and overall comfort that this work would solve my foundation issues. Overall, great experience. This was a significant investment and I felt completely comfortable about the solution, the process and the quality of work. Well worth every penny. Great job!

Review 140 (2019-05-07 - Rating: 5)
We are extremely pleased with the work done for us by USS. From the moment we called to get a quote, the customer service has been exceptional. Our project manager Chris C. was very informative and thorough. On the day of our service, the crew arrived on time, and were consistantly hard working while also being courteous and professional. We would not hesitate to use USS again, and highly recommend them. Thanks to Marshall S., John C., and Steven R for a job well done!

Review 141 (2019-08-12 - Rating: 5)
Reputable company and excellent workmanship! We are very happy we called USS to handle our home repairs. Chad did the estimate, and eased our minds that what we thought could be a major issue, wasn’t going to be hard to fix. Richard and Skylar did the repairs, and kept us posted on each step of the process. They were very thorough and courteous. There was no mess left behind, and the job was actually completed faster than I had anticipated. We definitely recommend USS!

Review 142 (2019-10-18 - Rating: 5)
USS worked with me in resolving a repair for a sink hole. They were professional and wonderful to work with. Everyone that I spoke to with the company was friendly and did everything to help to relieve the stress of the situation. Nick and Mitch were amazing. They took care of the job efficiently. They kept me informed with what they were doing and what I could expect in the next days. Thank you both for making this experience as stress free as possible!! I would definitely use USS again. And, would highly recommend the company!!!

Review 143 (2023-06-08 - Rating: 5)
I called USS to quote alone with another highly rated company. The other company recommended floor structural support and full encapsulation. USS, Chip Bertram, stated they could do full encapsulation but did not recommend it. So I requested USS level our floors. We scheduled the work and Richard Jones and team showed up on time and leveled the floors nicely without any cracks in the tile.

Review 144 (2024-12-04 - Rating: 5)
Great customer service! Showed up on time and communicated effectively throughout the process!

Review 145 (2023-10-05 - Rating: 5)
Evan did a great job repairing the cracks in our front porch. He went above and beyond to make sure the repairs look seamless. Very friendly and knowledgeable. Thank you USS!

Review 146 (2023-04-28 - Rating: 5)
Overall this was a great company to work with. The office staff,Michele in particular were incredibly helpful and their customer service was excellent. The work went smoothly and kept to schedule. There were a few minor things to address after the work was finished and these were taken care off. I would recommend this company.

Review 147 (2022-07-28 - Rating: 5)
Evan was prompt, professional, knowledgeable, efficient, and effective in providing our concrete raising. He knows his job extremely well and went beyond our expectations. Evan was able to raise the concrete driveway, entry door pad, and air conditioning pad back to where they should be. All of the concrete in those areas had fallen away and left a large gap from the base of our brickwork on the house. It looks good as new and all the gaps are gone. His finishing work was excellent! Highly recommend USS and Evan.Thank you!

Review 148 (2022-07-07 - Rating: 5)
Evan and Nolen called ahead of time to let us know when they would arrive. They arrived on time, were incredibly friendly, and explained exactly what they were going to do. They were very engaging and kept me informed of their progress and once finished, my pool deck looked brand new! They did an awesome job cleaning up and it looks fantastic! I would recommend USS and especially Evan and Nolen!

Review 149 (2020-09-24 - Rating: 5)
The USS guys are great to work with. My sidewalk and driveway in places had shifted and needed to be fixed. Jason came out to give me my estimate and explain the whole process so I was clear on how the repair would be done. Evan did the repairs and exceeded my expectations! I am thrilled with the results! I will recommend USS to all my friends. Thanks!

Review 150 (2019-04-01 - Rating: 5)
Wow! Evan, Ricky, Justin and Will were amazing! I had two projects that these guys completed for me. One was lifting part of my driveway by my garage doors and they placed a catch basin in my driveway and put in pipes in my yard for the water to drain from my driveway. The work that these guys did was terrific. I cannot wait for it to rain, so that I can see the catch basin and drain work, so that I no longer have water pooling in my driveway. I highly recommend USS. These guys worked so hard and their work was excellent and the way that they cleaned up....unbelievable. Not only did they clean off my driveway where they worked, but they cleaned off my siding where mud had splashed on it and even hand wiped off my trash can. They were really a joy to work with and explained things to me every step of the way. Big thanks to Evan, Ricky, Justin and Will!!!! I also want to give a Big thanks to Jason. Jason was amazing to work with on deciding the best option for my drain issue. He is excellent at his job and really took time to talk me through my options. He even came out to my place to meet with the guy that is putting in my patio to make sure that they were on the same page where the drain pipeswere going. Cannot say enough good things about my experience with USS. They also were very reasonably priced!

Review 151 (2019-04-04 - Rating: 5)
USS did a Great job for us. After their first visit we had an issue where some of the cracks reappeared. Evan Dennison came back out and fixed the issue immediately - no charge because as Evan said, they guarantee their work. Evan was Friendly, Professional and very knowledgeable. I highly recommend Evan and the entire USS Team.

Review 152 (2024-03-10 - Rating: 5)
Aaron and his team did a great job explaining what needed to be done, what didnt need to be done but could help aesthetically, and what wouldnt be worth the time. Its always good when you dont feel like youre being ripped off, and I would recommend at least getting a quote from these guys.

Review 153 (2020-09-11 - Rating: 5)
We had a driveway pad that was settling where the pad met the sidewalk around the house. We requested a quote from USS and a competitor. USSs quote was far better and there was absolutely no pressure, none of the if you sign today, we give you 10% off sales pitch.We decided to go with USS and on the appointment day Bryce came out and leveled the driveway. He did an excellent job!! I asked if it would bother him if I watched and he said not at all. In fact, he said it would give him the chance to explain the process.We are extremely satisfied with USS, Bryce and the result of his hard work.Would highly recommend both USS and Bryce.

Review 154 (2023-11-28 - Rating: 5)
Uss came out did the job exactly to the specifications described in there quote. Evan was very professional and completed the job in a timely manner. I would definitely recommend Uss to family and friends.

Review 155 (2023-12-02 - Rating: 5)
The USS team did an excellent job raising my sidewalk back to the original position. We are very pleased and highly recommend using USS.

Review 156 (2023-07-16 - Rating: 5)
I don’t usually leave reviews, but Chris Gabrielli with USS is of the highest quality. I’m a superintendent with a national construction company, there are several foundation companies around the Nashville area (I’m sure you’ve seen the billboards) but Chris and USS are the only ones I trust. I intionaly started with a different company that was completely unorganized and unresponsive, the moment I called Chris, all my problems were solved. He is quick to respond, transparent, and explains everything he’s doing or will do in basic language. I can’t recommend him more!

Review 157 (2020-11-20 - Rating: 5)
USS did an outstanding job on fixing my foundation cracks. They also corrected my back patio area and updated my crawlspace door-- its no longer held shut with a stick!Chris in sales was very transparent and honest through the sales process.Kliford and Brian also did a great job installing. They were in and out in two days with absolutely no bother to me while I worked from home.Overall, Ive used many repair people for my 40 year old home , and this is the first team where they did a phenomenal job and at a reasonable price. Without doubt Ill use them again in the future if ever needed.

Review 158 (2019-10-09 - Rating: 5)
I hired USS to correct foundation problems in my home and David Jones Crew were professional. When I had questions regarding the progress, David walked me through the work and helped me understand what was taking place. They (David and Todd) were pleasant to work with. I would certainly hire USS again. At the end when the actual lifts were being done, David paid attention to the details and now my floor is solid. Thanks for a great job well done.

Review 159 (2022-04-08 - Rating: 5)
USS just completed some work for us on our floor system. There were a few spots in the floor that had experienced some deflection due to loads not being distributed correctly and over time, the floors had sagged. Troy was extremely helpful in coming up with a plan to mitigate the issues at a reasonable price. He explained things well and did not try to up-sell us on things that were not necessary. When Bryce showed up to do the repairs, he and his partner Bryson presented themselves professionally and were extremely polite and understanding throughout the entire process. There was some stress involved when we began to remove the deflection and Bryce was very reassuring and had great explanations during the entire process. I highly recommend this company based on the personal experiences we had throughout the process. They are professional, polite and punctual. I will definitely use them again in the future if there is a situation that dictates the need to do so.

Review 160 (2023-02-16 - Rating: 5)
Jacob Truini and his crew Dalton & Aaron did a great job! They worked through cold and rainy conditions to get the job done! They were skillful, knowledgeable, and efficient. They fixed it like it was their own home— very appreciative.

Review 161 (2020-09-24 - Rating: 5)
I hired USSTN to raise my porch that had sank in the middle and raised on the ends. The porch is 20 feet long and Jason estimated the job at half the cost of replacement. Wow, I am completely impressed! Evan Dennison arrived exactly on time, and proceeded to do an amazing job raising the porch cap back to perfect level. I expected a good result but Evan was like an artist, producing a result beyond my expectations. Evan completely cleaned up afterward, I have to say it was very impressive watching him work. I definitely recommend USSTN and the office staff was great to work with as well. Kathy answered all of my questions and was great to work with as well.

Review 162 (2022-03-18 - Rating: 5)
Weve used USS many times in my real estate business and been very happy with their service and value. We personally purchased a 100y/o home and had a $7k quote from another company to replace a temporary beam & add a jack to the front edge of our porch. A few months later, we got an updated quote for $1k more (due to material cost increases), so we brought in USS for a second opinion. We received a response immediately, had an assessment within a week, and found out nothing needs to be done to our foundation at all! We will definitely continue to use USS personally and professionally. Worth every penny you spend (or dont!)

Review 163 (2023-07-22 - Rating: 5)
The installation team of Demarcus, Adam M. and Zach S. we’re friendly and kept me updated during the process. The job was completed in 2 days. One area of concern was identified when adjusting the piers. Demarcus explained and I am waiting for a warranty follow up. My sister and brother have used USS and are satisfied with the service and product.

Review 164 (2021-07-31 - Rating: 5)
We had USS for two jobs. One was for our lentil above the garage, they did awesome work and it was craftsmanship all the way! It was amazing to see how they repaired a very bowed brick structure where wasps had been hanging out for years and made it solid and perfect. They also added structural integrity to the area that should have been anchored when the house was constructed. It was satisfying to watch the wasps try to find a no longer existing home! These fellows names were Richard, Jones, and Chris. Then our second job was successfully done by Evan Nolan and team who repaired the cracks in our garage. It was incredible to see this excellent foam-injecting professional fill the cracks in just the right way, and add support to the air gaps that were causing the cracks. He really knew his work and was in and out with a finished product for us to paint.

Review 165 (2019-10-28 - Rating: 5)
USS did exactly what they said they would do and more. The price was reasonable and we are very satisfied with the finished product. Evan Dennison was professional and committed to making sure everything was done correctly and to our satisfaction. He went the extra mile to further educate us and make us feel confident about our decision to address a problem with our driveway. After months of research and bids, we would recommend USS again.

Review 166 (2023-06-28 - Rating: 5)
The crew was fantastic! Kept me informed. On time; actually finished ahead of schedule. Professional and courteous. Their clean up was amazing. Cannot even tell they were here. They patched my cracked brick and you cannot see a thing (amazing).

Review 167 (2022-09-01 - Rating: 5)
Evan and Mason we on time, professional, personal in the interaction with myself and went right to work and had the job done in less than two hours. The finished project looks great. They took extra time making sure the work site was clean and in good condition. Highly recommend.

Review 168 (2020-05-07 - Rating: 5)
While trying to sell my house, an unknown water issue in the crawl space was discovered. The builder of the 4 year old house could not be bothered to assist. The buyer’s real estate agent recommended USS.The team was professional with scheduling and the assessment. Results were clear and presented in an understandable presentation. The warranty and excellent reputation of the company are why we agreed to move forward with the repairs in order to sell.The crew that came to perform the work was outstanding. They were early (on time), professional and extremely hard working. They completed the job earlier than anticipated and showed extreme respect for our property. The new owners have an excellent, safe home free of water issues.I plan on using this team on my new build and highly recommend to anyone looking for water/foundation support.Thanks USS!

Review 169 (2019-05-24 - Rating: 5)
Billy and Bryce were fantastic today. We needed some work down to reinforce a wall placed between floor joists and the guys were great. They were very professional, on time and kept me up to date as the work progressed. While the did run into some issues working around some plumbing and electrical, they quickly had a solution, shifted gears and got the job done. I am very impressed and will definitely recommend their work!

Review 170 (2020-05-23 - Rating: 5)
Richard Jones and Bryan Thomas at USS did an outstanding job for me. They fixed a chronic problem I had on a brick facade on my house. They were both very professional, communicative, and knowledgeable about the issue. They arrived on time, we agreed on a plan for them to safely accomplish the job, and they performed the task in a timely and reasonable manner. They left the job site as they found it, as well. I would not hesitate to use them again.

Review 171 (2021-03-30 - Rating: 5)
From the initial contact with USS to the completion of the job, USS was prompt, professional and made the entire experience easy. Richard Jones and his associate performed the work. They were on time, if not a bit early. Very professional and courteous. Made sure the job was completed to my satisfaction. I would definitely recommend them! Thank you!

Review 172 (2023-05-19 - Rating: 5)
We had 16 piers installed March of this year. Trystan and Dean Skinner did an outstanding job for us. Bad weather and a need to do 5 piers inside the basement were among a few of the difficulties encountered on our job. Trystan and Dean went above and beyond my expectations, not charging one penny above the quoted price even though the job went four days over schedule due to the variables encountered. I was very impressed by the clean up these guys did not only in the house but my yard truly looks better now than it did before the repair. If I could give y’all 10 stars instead of 5 I most certainly would. Thank you !!

Review 173 (2022-07-05 - Rating: 5)
We had outdoor concrete slabs that settled poorly and we had washout underneath our concrete pad holding AC equipment - USS was by far the best communicators, most responsive, fair, honest, and hard working company we solicited quotes from. Evan and Nolan did a tremendous job (in 100+ degree heat). Cant recommend them enough, would give them 6 stars if possible.

Review 174 (2019-06-12 - Rating: 5)
First rate outfit. All of the men working on my project were friendly and easy to be around. The did everything possible to disturb the grounds as little as possible and still do the job required to repair my foundation. Michael was in charge of the pier work and was a great guy to deal with.Evan took care of the poly lifting of my garage floor and was very skillful at the task of raising the floor with no cracking of the concrete. He was a great guy to deal with.Both Michael and Evan are great representatives of USS.

Review 175 (2020-10-02 - Rating: 5)
I couldn’t be more pleased with the professional work completed by USS. A portion of my garage floor had settled and developed a small crack that required repair before it worsened or became a trip hazard. In short order Evan Dennison razed the floor to its original level without any difficulties. Evan’s passion for his work was readily apparent and was reflected in his knowledge and professionalism. I will use USS for any future concrete/foundation repairs and recommend USS to anyone needing the same. Thanks for a job well done.

Review 176 (2019-12-14 - Rating: 5)
Demarcus and Bailey called 30 minutes before they arrived. They installed the supports exactly as was prescribed. Our experience, A+. I would recommend United Structural Systems to anyone.

Review 177 (2019-11-07 - Rating: 5)
USS did a great job fixing my porch.Evan Dennison was very professional and explained all of the details of what he was doing.His enthusiasm for his job and attention to detail is awesome and you just dont see that these daysI highly recommend USS

Review 178 (2020-03-25 - Rating: 5)
I bought a home that had some work done by USS, and decided to get some additional foundation enforcement done. I do like that they have a lifetime transferable warranty and lifetime adjustments, so my confidence level was pretty high in continuing to use them. I spent a lot of time with Matthew Littlejohn who was the crew lead for the work being done. He was very knowledgeable on the structural work and he always gave me honest, straight answers and assessments which I appreciated. Based on the work done between the previous owner and myself I would say USS deserves a recommendation.

Review 179 (2021-01-29 - Rating: 5)
USS took care of a lintel repair we needed to have done for cracking brick. Absolutely LOVE Chip and his information as well as Richard who came and did the work. They are a great team of people at USS, they are very honest and do whats best for you - not necessarily the bottom line. That is great customer service in my book! Keep it up!

Review 180 (2020-09-25 - Rating: 5)
Evan Dennison did an excellent job raising the concrete stairs to our porch that had settled, repairing our sidewalk, and repairing our driveway. He was thorough, skilled and knowledgeable. And, he could not have been more pleasant and accommodating. I would highly recommend USS based on his excellent work.

Review 181 (2019-05-31 - Rating: 5)
Evan and Luke were extremely friendly and thorough. They worked on my home’s issues as though it were their on home. Evan was accessible and happy to listen to all my concerns. I would certainly recommend USS based on all the positive experiences I have had with them.

Review 182 (2020-12-04 - Rating: 5)
The company is very professional with the communication and processes. Jason came out to assess our needs and give us a quote. Evan did the work. Were very pleased with both of them and the quality of work. They explained the process that would be used for fill the voids under our driveway and patio and answered our questions. Both Jason and Evan seemed very knowledgeable. We feel comfortable using USS in the future and also to refer them.

Review 183 (2023-03-13 - Rating: 5)
Very impressed. Matt Bradshaw came out to look at a developing crack in our brickwork. He was very patient to explain what he found and why he didn’t think it was a foundation issue but rather a water leak. He did not try to sell us unneeded repairs, and gave us an idea of the next steps that we should investigate. He was very courteous and friendly. Highly recommend this company.

Review 184 (2022-11-04 - Rating: 5)
We used USS for some structural issues at our house. We received a quote from their representative Lee Buck. The crew that was sent was Bryce David and Jerry. From the start of the quote to the completion of our work everything was handled professionally and we were well pleased with the results, We would highly recommend USS based on our experience with these gentlemen

Review 185 (2019-10-09 - Rating: 5)
The USS Team of Brian R, Ben, and Adam were such a pleasure to have do work on the house. They were all very professional and easy to talk to and understand. The left the site clean and looking better than before they got there. They did such a great job!

Review 186 (2020-09-03 - Rating: 5)
I am a repeat customer that has used USS twice now. The most recent was to install piers at the front porch and chimney which were both settling and leaning away from the house. They were professional, knowledgeable, and thorough. Specially, Matthew and Cameron handled themselves professionally, were very conscientious, communicated well, and did a quality job. They cleaned up after themselves, returned the areas to their original condition. You could barely tell the work had been done. I would highly recommend them for foundation repair and basement waterproofing.

Review 187 (2024-12-10 - Rating: 5)
Tommy was great! Took good care of us.

Review 188 (2023-11-10 - Rating: 5)
USS was great to work with. Prompt, professional and amazing all around. Richard Jones did great work on our home!

Review 189 (2020-12-04 - Rating: 5)
Richard Jones did a fantastic job on repairing the issues we were having with the brick exterior on our home. He was prompt and polite. He also did a fantastic job of matching the mortar so you cant even tell that there was anything done to it. Id recommend USS and Richard any day.

Review 190 (2023-11-14 - Rating: 5)
I hate spending money but I love paying these folks to do the job. This is the 3rd time Ive had them out over the years to address various issues and every single time they leave here job well done! If you live in Rutherford, you get to know a lot about foundations and ground movement. Everyone there is so nice whether its in person or on the phone. Just outstanding. Today Matt and Josh made my house magically go back together like nothing happened. Like friggin Harry Potter stuff. Super fast, super friendly and made sure I was happy before they left. Highly recommended. Like way up there high. Top.

Review 191 (2021-04-03 - Rating: 5)
Excellent service from start to finish! After several direct referrals from trusted friends and conversations with a few competitors, I decided to use USS for my foundation concerns. From the initial appointment on the phone through the estimate and day of service, every step of the way was professional, informative, and most importantly, low pressure. Derek J. came out on time, he and the crew performed the job exactly as described in a timely manner (while pointing out other areas of concern without attempting to sell me on more work) and left my property looking perhaps even better than it did when he started (after digging and installing 4 piers, including 2 successfully around a tree stump with active roots). I will update this post in a few months time based on any concerns I have about the results of the work, but from my perspective on how the company is run, my friends were right about everything theyd experienced.

Review 192 (2024-10-26 - Rating: 5)
Jacorean, John W. and Tim C thanks so much for the great Tuckpointing work you did on my house! You were courteous and professional! Sarah, thanks so much for working me into your schedule!

Review 193 (2024-03-04 - Rating: 5)
Evan D did an awesome job! Explained everything and was very concerned with customer satisfaction - great representative of USS

Review 194 (2019-07-03 - Rating: 5)
We had 7 piers installed and our front porch steps raised via polyfoam. No one wants to hear that they have structural problems with their house but the USS team worked with me through the whole process, including working from our engineers report. Bart answered questions for at least an hour on the first visit prior to us contracting with them. Elliot and his foundation team were fantastic about communicating with me as they worked under our house and Evan came to our house to twice to make sure I was happy with the final bit of repairing the steps. I especially appreciate Evan coming back out as I had not been there when they did the work the first time. He walked me through his initial plan in moving the steps and then explained the options for going beyond that move. Communication and being patient with all my questions was KEY for me. Everyone at USS was great about explaining what they were doing, what was going to take longer than initial planned and why they did (or didnt) recommend a certain aspect of the repair. I would definitely recommend them if you are facing an expensive and troublesome repair.

Review 195 (2020-08-14 - Rating: 5)
Called USSTN on leveling my driveway. Everyone from Kathy in the office setting up and working with us on scheduling and concerns, from Jason Z. who came out and went over the process and estimate and concerns, to Bryce who was the tech that performed the work, all professional as well as personable. To me they were people you would want and enjoy to have as friends. Very likable people that were still very professional. They all took the time to actually talk with you with zero pressure and no rush. All great at what they do.I would absolutely recommend this company to others.Thank you all!

Review 196 (2021-03-11 - Rating: 5)
Dealt with Amanda in the office who was professional and a pleasure to work with. Ken did our original estimate and came out within a few days of our call, explained the warranty and the scheduling. Scheduling was timely and even finished up ahead of schedule. Derek was my contact for onsite work, he was awesome and able to answer all my questions and kept us in the loop for the entire time. Would highly recommend using them to anyone! Thanks again for making this process seamless.

Review 197 (2023-01-30 - Rating: 5)
Chad came out to give me a second opinion/quote on some foundation work. When he saw the the previous owner of our home had already had work done using their competitor, TFS, he said he wouldnt recommend having us hire him to do the work. He was concerned that their work might void the warranty of TFSs previous work. I was impressed by his willingness to forgo business for himself for my own best interest. I thought that was a first-class way to do business. If I was starting from scratch, I would have probably hired them.

Review 198 (2020-01-14 - Rating: 5)
I was skeptical about fixing the cracks on one side of my house; when I called USS, however, their explanation was thoughtful and reasonable. From the initial meeting, which took about 20-30 minutes, they made the process transparent. In the week prior to the job, I was kept informed and reminded so that I knew what to expect. The guys on the job were courteous and really wonderful, answering my questions with patience and in a way that I understand the entire process. It didnt disrupt the people living there at all, and surprises were handled with expertise. The process took 2-3 days from start to finish, and I was impressed every day with how thoughtfully the work was done. They discovered piers and a mass of concrete from a prior attempt to fix, about 8 years earlier, that clearly had not worked and remedied that. I feel 100% positive about the experience with USS--and grateful that I called them. The entire process was courteous, thoughtful, knowledgeable, thorough and quick. Thank you, USS! You have added to the value of my house!

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