Renes Repair Inc

Photo of Renes Repair Inc

Located in Plattsburgh, New York

Address: 7327 US-9, Plattsburgh, NY 12901, United States

Phone: +1 518-298-3667

Rating: 3.9

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-06-13 - Rating: 5)

    Highly recommend Renes Repair for great service and a pleasant experience from start to finish. Donna and Morgan were both professional and friendly while setting up and confirming an appointment to troubleshoot an issue with my LP gas dryer. The technician, A.J., arrived on time, was experienced with LP conversions and clearly knew what he was doing. He thoroughly tested the appliance, explained everything clearly, and left me with some safety and maintenance tips. (Also, for us ladies - he did not mansplain!) Thank you!

  • Review 2 (2024-01-15 - Rating: 5)

    I called this morning for a service call and they were able to get me in the same day. The dispatch receptionists were super friendly and the repair person that showed up was incredibly helpful. He explained what the problem was and how to fix it if it happens again as this was my first experience with a boiler system and what parts I need to plan to replace in the next year. He was honest, upfront and understanding and not pushy for the extra maintenance today. I will definitely use them for ongoing hvac needs.

  • Review 3 (2024-03-15 - Rating: 5)

    I want to say thank you to Renes Repair and especially AJ Mills who not once, but twice helped to trouble shoot a problem with our furnace that had stumped other people. AJ took his time, was thorough, and determined to solve the problem. After the visit I felt well educated on the issue and what steps to take in the future. Thank you AJ for the excellent service and support!

  • Review 4 (2024-12-11 - Rating: 5)

    After 19 days with no furnace and getting the run-around by another company, called Renes on a Thursday, they came out Friday morning to assess. My furnace was fixed by Monday, and my hot water vent also, at a cheaper cost than the original company quoted for just the furnace. Should have just called Renes sooner.Extremely happy with their service and professionalism.

  • Review 5 (2021-11-16 - Rating: 5)

    This is my second time using Rene’s Repair for heating maintenance. I was very impressed with the work Jason did that I called and made an appointment for have some come back this year. If you are looking for professional, good quality and a kind person to do the job I suggest you call Rene’s Repair for an appointment. Jason let know step by step the work he was doing that tells me he care about his job. We all have a lot going on in life but kindness goes a long way. I will always use this company for my heating maintenance Thank you very much for the great job- Vernice .

  • Review 6 (2021-05-25 - Rating: 5)

    We recently purchased a new to us home and it had a faulty bathtub fixture . The dispatch was very friendly with calls updating what time the plumber would be there ,gave his name and everything. The work was fast and professional. The tech was very knowledgeable and polite . They were able to fit me in same day . I will be calling them again for any other needs I may have .

  • Review 7 (2021-04-20 - Rating: 5)

    The employees answering the phones were kind and personable. Red came by a tad late but that was okay, because he was able to come same day and was wonderful; the plumber diagnosed and fixed the issue with our water heater. As a side note, Red is a great guy: professional, good communicator, and a great personality. Thanks to Rene’s Repair for the professionalism and saving the day!

  • Review 8 (2024-01-08 - Rating: 5)

    This is the best repair place that Ive ever had theyre very good on the telephone when she talked to me the repair guy that come out AJ was excellent he certainly knows what he is doing he was very polite and understanding fix the problem in a timely manner thank you AJ I cant say enough good things about you as far as Im concerned youre the best and the company you work for

  • Review 9 (2020-02-07 - Rating: 5)

    Furnace quit working, so I called Renes and they showed up fairly promptly. After a quick diagnosis the technician showed me a burnt out circuit board. They had the part in stock and my furnace was up and running within 2hrs of their arrival. Great staff, great service and overall very pleased with my experience with Renes Repair. Highly recommended.

  • Review 10 (2023-02-23 - Rating: 4)

    Chris is a great technician. He has worked on my furnace a few times and is always clear with descriptions of the problems.Donna is also very helpful with scheduling and billing.

  • Review 11 (2024-11-21 - Rating: 5)

    Chase and Eric were awesome. Send them back next year!

  • Review 12 (2020-01-21 - Rating: 5)

    We use Renes for regular service and emergencies. We just had an outage and needed some hard to find parts. They worked hard to get them shipped, gave us space heaters to get us by, and kept us informed along the way. Highly recommended.

  • Review 13 (2021-02-10 - Rating: 5)

    Several calls for various repair jobs. Service was outstanding from the time they answered the phone. Coordination was excellent. Techs were always on time, clean and courteous. The bill was always within pennies of the estimate. I will always use this service

  • Review 14 (2023-09-29 - Rating: 5)

    It’s nice to have a hardware store back in chazy that offers tons of different choices to choose from !!

  • Review 15 (2024-06-12 - Rating: 5)

    Love having a fully stocked hardware store at this end of town. Always very helpful too.

  • Review 16 (2021-07-20 - Rating: 5)

    Great company. Everyone is friendly, seems knowledgeable, and they dont try to rip you off.

  • Review 17 (2024-01-18 - Rating: 5)

    My furnace went they came the same day fixed and even gave me tips on how to keep it maintained which i do religiously..the tech name was elson great help

  • Review 18 (2020-08-14 - Rating: 5)

    Excellent stock of small hardware and plumbing parts.

  • Review 19 (2024-04-22 - Rating: 5)

    Plumbing, Heating, AC, you name it.... They can do it!

  • Review 20 (2018-11-15 - Rating: 5)

    Excellent service repair person was fantastic and they were reasonably priced

  • Review 21 (2019-07-19 - Rating: 5)

    This hardware store has all sorts of stuff. Fishing, shooting, camping, hardware, and much much more. I suggest stopping by.

  • Review 22 (2022-09-23 - Rating: 5)

    Just got done working through a recurring problem at our sewer plant in Chazy with our savior Chris! I kept hearing that he has worked a many miracles throughout our town. I can now sleep on those rainy nights that used to wreck havoc at our sewer plant for years causing many hours of labor to bring it back under control. The professionalism and knowledge that Chris brings to the job is a true testament of him being a master of his trade. I will always request his expertise moving forward on any needed work. I cant thank him enough as well as Donna for making this happen. Thank you both!

  • Review 23 (2021-12-06 - Rating: 5)

    Furnace was out! Quick and courteous response!! Highly recommended.

  • Review 24 (2022-06-15 - Rating: 5)

    Professional and very helpful, Red and Chris are great

  • Review 25 (2017-07-12 - Rating: 5)

    Renes has always been cooperative and accommodating. We appreciate their hard work and dedication to customer service. Both Chad and Ed have been ethical, trustworthy, and great to work with. They have been attentive to our needs throughout the years especially in the busiest of seasons. Mistakes that have occurred have been quickly resolved. I highly recommend contacting this company for any services you may need. Ed Garrow has always been great to work with... highly recommend.

  • Review 26 (2019-07-02 - Rating: 5)

    Very helpful people and a great range of products.

  • Review 27 (2020-01-31 - Rating: 4)

    Friendly staff that are are always helpful and give sound advice.

  • Review 28 (2018-03-29 - Rating: 5)

    Best place in town. Great people excellent service and great prices.

  • Review 29 (2021-10-14 - Rating: 5)

    Great service

  • Review 30 (2018-10-25 - Rating: 5)

    Helpful staff

  • Review 31 (2019-05-13 - Rating: 4)

    Professional