Pioneer Roofing & Restoration, LLC

Photo of Pioneer Roofing & Restoration, LLC

Located in Plain city, Ohio

Address: 250 Maple St, Plain City, OH 43064, United States

Phone: +1 614-504-4600

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Roofing contractor
  • Contractor
  • Gutter service
  • Siding contractor

Photos

Comments

  • Review 1 (2024-10-17 - Rating: 5)

    Jason and his team were very professional. They showed respect for our home and were always friendly and communicated clearly with us every step of the way. The workers arrived early each day and sat in their cars until they all arrived. They worked until dark to get the job done. They barely took a lunch. This team were the hardest working individuals we have ever worked with. We highly recommend Pioneer Roofing.

  • Review 2 (2024-07-01 - Rating: 5)

    Our home had a twenty-five year old two layer shingled roof. While (luckily) we hadnā€™t had any leaks, it was visibly wavy and shingles were pulling up. I guess we were playing chicken with the leak potential, waiting for a severe hailstorm that would justify an insurance claim. As I noticed the further deterioration of our roof we made the decision to bite the bullet and get a new roof.We knew that Pioneer had done several roofs in our neighborhood and we decided to invite them to be one of the companies from which we obtained estimates. Jason and Zack came and gave us a very competitive quote and I was impressed with their extensive knowledge and obvious care in providing a quality roof.Our roof needed to be completely replaced, down to the rafters, roof decking, shingles and all. The crew got a bright and early start at 6:00am and worked diligently throughout the day. Our new beautiful roof was completed by 5:30pm (amazing!). Their clean-up returned our landscaping, deck, and lawn to its pre-work condition. No one would be able to tell that any work had been done.We are very pleased with our new roof and would wholeheartedly endorse Pioneer Roofing for your roofing needs!

  • Review 3 (2024-11-18 - Rating: 5)

    After our home was hit with hail damage we began looking around for companies to help with repairs. Bill and the Pioneer Roofing team promptly responded. We quickly realized all the reasons why we wanted to go with a local company. Bill helped us work with our insurance company and was there each step of the way. The team responded to any questions by phone, text, email, and stopping by in person when it was convenient for our schedule. We couldnt be happier with our new roof and siding! We know we made the right decision and would highly recommend Pioneer Roofing!

  • Review 4 (2024-08-02 - Rating: 5)

    Great people to deal with. Jason worked hard to make sure the complete roof was installed not just the back half that was damaged in the tornado and hail. The crew that did the work was some of the hardest working people Iā€™ve met . They cleaned up very well and the new roof looks great.

  • Review 5 (2024-10-15 - Rating: 5)

    Working with Jason at Pioneer roofing was comforting from start to finish. He had helped us deal with our insurance company, helped understand what needed replaced or repaired and why, and then of course did a great job completed the actual work in a quick and efficient manner. Pioneer roofing made my life a lot easier and would recommend you use them on any issues related to your roof!

  • Review 6 (2024-11-21 - Rating: 5)

    Ive used Pioneer on 2 separate occasions and both times they provided excellent service and fantastic work. Their customer service is impeccable and was always there if I needed them. I trusted that they always had my best interest at heart and wouldnt go any where else for my siding and roofing needs.

  • Review 7 (2021-10-09 - Rating: 5)

    Pioneer Roofing just completed our new roof. I couldnt be happier. From the beginning of the process Wes was very helpful explaining all the ins and outs of what makes a quality roof. I showed him all my areas of concern as we had several areas with rot that needed addressed. He assured me that all my concerns would be repaired and that our roof would be in warranty for the next 50 years! And he absolutely delivered on his promises. First of all my new roof is gorgeous! And who would normally say that about a roof?! Not me. A crew of 9 guys came the morning of my roof job and after being here 5 minutes, they were up on the roof scraping the old roof off. And they didnt stop working until 1pm for a brief lunch break. These guys worked hard and fast but didnt skimp on quality while doing it. Wes was here directing their efforts and getting them the materials they needed to complete the job. I highly recommend Pioneer Roofing and Restoration. I will tell anyone I know to use them. They are the real deal.

  • Review 8 (2023-05-16 - Rating: 5)

    I want to share my excellent experience with Zach, Wes, and the entire Pioneer Roofing team. Zach worked with me on the initial inquiry and going through the materials to be used and Wes helped during the actual installation. Both checked in with me and the project multiple times and were great to work with. Wes also came back to make sure as many nails as possible were recovered with his industrial sized magnet! Would happily recommend them for your roofing and gutter needs! I think the finished project speaks for itself!

  • Review 9 (2024-11-15 - Rating: 5)

    I want to give a shout out to Chris Adkins with Pioneer Roofing. Our roof was damaged from a storm and needed to be replaced. He walked me through every step of the process with the insurance company. Extremely happy with the quality of work. I highly recommend Pioneer roofing!

  • Review 10 (2024-10-13 - Rating: 5)

    Bill at Pioneer Roofing was great to work with. The process of getting the roof and siding replaced after storm damage was made incredibly easy. Bill was available to answer questions and worked with insurance to assist in getting all of the damages taken care of. Great experience with a great company!

  • Review 11 (2024-09-06 - Rating: 5)

    Had Pioneer roofing install a new roof about five years ago. There was a small issue that didnā€™t show itself until recently. The Pioneer repair crew came out twice with the owner Jason Lee coming out once to look for his self, leaving with a had shake and saying ā€œIā€™ll take care of itā€ and did exactly what he said he would!You donā€™t find this often nowadays, a hand shake then deliver!I highly recommend Pioneer they stand behind their work and take pride in what they do!

  • Review 12 (2022-05-02 - Rating: 5)

    I dont normally write reviews, but Id be remiss if I didnt relate the great experience we had with Wes and the team at Pioneer.To say we had a roof with issues would be the understatement of the year. Our job was complicated by the lack of slope over parts of the roof and required a solution with more than just shingles. The rubber membrane solution they installed is brilliant. But wait... theres more!After tear-off, they found issues that led us to re-sheathing most of the house. Then they needed to shore up trusses over the family room (see the pic) and even had to rebuild the slope and relocate the valleys on the roof over the family room. Ugh, right? Nope.Wes talked me thru every issue and every step of how it would be addressed. The crew is the hardest working bunch of guys youll find and did it all quickly and professionally.At the end of it all, we went from a roof with more issues than we knew, to a roof that Im confident was done right and will last. Thanks Wes and the crew at Pioneer Roofing & Restoration!

  • Review 13 (2024-07-12 - Rating: 5)

    Pioneer did an excellent job replacing our roof, siding and gutters. Bill was knowledgeable and patient throughout the process and always quick to respond to any questions. Weā€™re very happy to have found them and pleased with the results.

  • Review 14 (2020-05-14 - Rating: 5)

    After hail damage to our roof in September 2019, we appealed to our home insurance plan for a new roof. The adjuster said we didnt need a new roof despite the fact that all our neighbors were approved. We did need a new roof, and we contacted Pioneer Roofing, who had done good work for friends. They came out and did a thorough inspection, agreeing that the roof was indeed damaged by hail. Pioneer Roofing documented the damage, and we asked for a second opinion from the insurance company. When the new adjuster came by, Pioneer Roofing met them on the roof and was able to point out the visible damage and advocate for us and we were finally approved! Pioneer did an awesome job installing our roof. They arrived at 7 am with a large crew and tore the old roof off and installed a new one by 1 pm. They did a great job cleaning up, too. We got a roof with an long warranty thats transferable at a price that was almost completely covered by the insurance settlement minus the deductible. Check out the picture. The roof used to be black, but we love the new textured high def Georgetown Gray they installed. I definitely recommend them.

  • Review 15 (2024-08-06 - Rating: 5)

    I was dissatisfied with a roofer with whom Iā€™d been working. I heard about Pioneer Roofing from a friend and called them on a Friday. The following Monday Bill Mellinger came to my home with a folder which he went through with me, explaining everything that would be done while replacing my roof. I was quite impressed with his professionalism and patience in answering my questions. He also suggested replacing my 28 year old sky lights and worked with my insurance company to get that approved. His crew started on my roof at 6:00AM and the last person left at 6:30. I was quite impressed as I have a large roof. They cleaned up the debris very throughly and didnā€™t damage any of my plantings. I live in a HOA community and several of my neighbors commented on how organized his crew was and how good the roof looks. I highly recommend Bill Mellinger and Pioneer Roofing and would hire them again.

  • Review 16 (2021-08-09 - Rating: 5)

    Pioneer Roofing (Brett and Jason) went out of their way to meet with our insurance inspector and protect our wind damaged roof before snow. The installation crew did a great job protecting our landscaping and cleaning up the debris while our roof was replaced in one day. Brett followed up and made sure we were happy with the work, all while following up with the insurance company. Pioneer Roofing is a great local company that we are very pleased with and recommend.

  • Review 17 (2024-10-02 - Rating: 5)

    Bill did a great job managing the job and checked in multiple times during the week to ensure the roofers were getting it done. If something didnā€™t look right he made sure he let the team know so they could fix or adjust. Our new metal roof looks great! Thanks Bill!

  • Review 18 (2023-03-21 - Rating: 5)

    Bill at Pioneer was very helpful. They took care of all insurance work and got them to double my claim payout when I didnt think I had a chance of getting one in the first place. My roof was done in 2 work days, my siding was replaced in 3 work days, and its all beautiful. My small out of pocket costs were on par with the local average or lower. Happy to recommend them.

  • Review 19 (2024-09-06 - Rating: 5)

    I had the pleasure of working with Bill Mellinger as he assisted my father in law with a new roof, gutters and a few other items. He also needed windows and before he reached out to the wrong person, Bill helped out as if to say ā€œIā€™ve got some advice for you little buddy,ā€ and referred him to someone that was extremely fair and worked almost as fast as Bill! Top notch service, I will be recommending Bill and Pioneer Roofing any chance I get!

  • Review 20 (2024-08-13 - Rating: 5)

    They redid our roof & we had a great experience. Communication, swiftness, professionalism. They were our 2nd contractor. Couldnā€™t recommend more. Also love that theyā€™re local & give back. My son & I posted about JASA local soccer needing sponsors & Dominick immediately stepped up! ā¤ļø

  • Review 21 (2024-07-01 - Rating: 5)

    I had the pleasure of working with Pioneer Roofing & Restoration today. Jason and Jason came out for a consultation regarding our siding and took the time to go through areas of concern. They thoroughly explained why there were concerns and how to mitigate potential issues down the line. Their willingness to share knowledge and taking the time to ensure shared information was understood went above and beyond. In an uncertain situation, they provided a sense of calm reassurance. We will definitely be calling on them for any future needs!

  • Review 22 (2024-03-14 - Rating: 5)

    Pioneer Roofing has made the process of replacing our roof and siding painless and easy. Bill has been a pleasure to work with and goes the extra step to make sure everything is to my satisfaction. Our home is older and didnt have gutters so I was nervous how it would look adding them but the entire exterior project has exceeded my expectations. I highly recommend working with Bill and his crew at Pioneer.

  • Review 23 (2021-05-04 - Rating: 5)

    Words canā€™t begin to describe how happy we are with the job that Chris and his team have done on our house. We experienced hail damage from the June storm to our aluminum siding as well as some roof damage. We had two other local roofing companies out before Chris came out and they both said that we wouldnā€™t be able to get a new roof as they didnā€™t think we had enough damage. Chris got on the roof with our adjuster for almost two hours pointing out all of the damage spots on our roof and lo and behold he was able to get us approved for a new roof (even though our roof was only 5 years old), new siding and new gutters. He was able to get insurance to cover the Ascend siding which is a composite siding that looks much better than regular vinyl siding. When they took off the old siding they noticed a lot of wood rot and missing insulation. Chris was able to reframe the damaged parts and added insulation where necessary. He documented all of the extra framing and sheeting with pictures and receipts and worked directly with our insurance company to get all of the extra work covered. We are absolutely over the moon with how easy they made the experience and get numerous compliments on our home.

  • Review 24 (2024-03-07 - Rating: 5)

    This review is overdue as I got a new roof from pioneer almost 6 months ago. My roof was in bad shape and I needed a quick turnaround on a new roof. I called and got a quote in the matter of a day or two and they were able to turn around and complete the job within a week. I got a very fair price on some very good shingles and they were efficient and proficient and cleaned up well. I would recommend them to anybody.

  • Review 25 (2024-06-25 - Rating: 5)

    Our home suffered roof, siding and gutter damage during a large hailstorm in the Spring of 2023. Initially, our insurance adjuster declared there was no damage despite every other home on our street having significant damage. We knew we werent lucky enough to have an imaginary protective bubble over just our home and so we called in Bill. He worked with us and helped us get a second adjustor to recheck everything and we ended up with a new roof, new siding and new gutters. It was a long process requiring lots of calls, texts and emails between us and Bill as well as our insurance company but he never grumbled or gave up on us, making sure the needed repairs were paid for by insurance and then completed by his company. We would absolutely recommend Bill and Pioneer Roofing to anyone with insurance claims or simply needing exterior home repair, maintenance or updates.

  • Review 26 (2024-05-30 - Rating: 5)

    I am highly recommending Pioneer Roofing Ohio if you are in need of a roof. I waited six months to get a roof put on my home. I dealt with other roofing companies unsuccessfully before contacting Pioneer roofing . Bill Mellinger, VP of Pioneer Roofing, came to my home reviewed all the documents from my homeowners insurance company, looked at the roof and reassured me that he would help me and help with meandering the insurance process. He gave me his word that Pioneer would complete the job and not leave me hanging. He maintained constant communication with me during the roofing process. The Pioneer crew arrived at the time that Bill told me they would arrive. The crew worked diligently, quickly and efficiently all day. They completed the job in 12 hours then cleaned up the entire work area before they left. My roof is beautiful and Iā€™ve received many compliments from neighbors and friends on how nice my roof looks. Besides having a beautiful roof, the most important fact is that I know that the roof is so well done with high quality materials and workmanship that I am not going to have any problems with it leaking or deteriorating for many years to come. I would recommend Pioneer Roofing to anyone that needs a new roof and wants an honest, dependable, hardworking, trustworthy company to do it.Susan Sidner, Mechanicsburg, OH

  • Review 27 (2021-09-04 - Rating: 5)

    We contracted them to do our roof, siding and gutters for a 20 year makeover of our house. They were affordable and do quails work in a timely manner. We also had them trim out Rene windows on the side and back of the house similar to the front appearance. We are very happy with the results, and receive glowing complements on the house. You canā€™t go wrong choosing them to do your work. Pictures are before and after and before they completed the gutter work.

  • Review 28 (2024-02-03 - Rating: 5)

    Awesome experience! Would recommend for any of your roofing or siding needs. They replaced our roof and siding and they committed to being the insurance experts! It was seamless process between Pioneer and our insurance company, truly no hassle.Bill was always available for questions, kept us in the loop, and ensured we were prepared for each step of the way!10 out of 10! Thanks Bill and Pioneer Roofing.

  • Review 29 (2024-02-06 - Rating: 5)

    Thank you Pioneer Roofing and Chris A. Chris stuck with us through a hail and wind damage claim which, at no fault of his, was a lengthy process with our insurance company. He was in frequent contact with us and involved from the time of quote to the end of the process. The roofing crew was proficient, timely, and meticulous with the clean up. Thanks again Pioneer for the great roof and great service. Highly recommend!

  • Review 30 (2024-03-22 - Rating: 5)

    These guys are outstanding. They handle your claim from beginning to end and communicate effectively with insurance adjusters. They install top of the line products and they get it done quickly and properly. They dont try to price gouge you for vinyl colors or upgrades of your choice. They replaced our roof in a single day and our whole house siding in a single day. We had a piece of siding come off slightly a few days afterward and they came out and fixed it next day. Wes is very great to work with. Highly recommended.

  • Review 31 (2024-05-07 - Rating: 5)

    Pioneer roofing did an amazing job on our new roof. They were hard-working, professional, and did a lot of nice cleanup work as well. Really appreciate Jasonā€˜s advice on the roof and I would highly recommend them.

  • Review 32 (2024-05-08 - Rating: 5)

    Bill was excellent to work with. He came prepared with detailed information and educated us on the process and products and its evident he has quite a bit of knowledge and experience. He even had the shingles on hand for us to select, which was a time saver.The crew was awesome, in and done in one day and left our landscaping in tact. Bill did another walk through the next day to inspect for any remaining debris. Quality job and quality company. Would totally recommend!

  • Review 33 (2024-07-13 - Rating: 5)

    I contacted Pioneer Roofing because i had two family members use them in the past, and said they were reliable. i worked with Bill Mellinger, who answered all my questions, was prompt in getting back to me with the information i needed, and went above and beyond to make sure the job was done right and on time, as I was on a deadline. The work crews were competent and efficient. All work related materials were promptly removed from the site, leaving it as it was found. I highly recommend Pioneer Roofing and Bill Mellinger.for your roofing and siding needs.

  • Review 34 (2023-07-25 - Rating: 5)

    We had roof damage from a storm. After contacting Wes from Pioneer Roofing, we were totally pleased with him. He assisted us during the entire process. He made at least 3 visits to our home to access possible issues after additional storms and once to meet with our insurance adjuster. Wes and the adjuster agreed on EVERY issue. What also impressed us was Pioneer Roofing is not an insurance scammer as 2 prior contacts for repairs were. Once the roofers came, they were professional and did an excellent job! We could not be happier with the work they did. Since Wes was so professional, we didnā€™t obtain an additional estimate. I donā€™t know how their price compares but to us the customer service is of great value. Thanks Wes and Pioneer Roofing!

  • Review 35 (2024-05-24 - Rating: 5)

    Bill at Pioneer Roofing has been great to work with. My roof and siding is beautiful! The crews that did the work did a great job. I highly recommend them.

  • Review 36 (2023-06-25 - Rating: 5)

    We had a great experience with Pioneer Roofing, especially working with our project manager, Bill. He was responsive, thoughtful, and very accommodating to our schedule and working around the weather. He knew the 4th of July was important to us to have the work completed and he delivered, even going out of his way to run to try and find replacement shutters for us when the ones I ordered on my own were too large.Some highlights of the work include: Getting a crew to work on a Saturday for us, Installed in ONE DAY (only company that promised that), no mess left at all (I have yet to find even a single nail), and checking in multiple times in person during the install to make sure we were happy.We got seven quotes for a new roof, and Pioneer was reasonable and had the most detailed quote, and Bill made sure to highlight how his crew did not cut any corners.

  • Review 37 (2024-03-21 - Rating: 5)

    We have utilized Pioneer Roofing and dealt with Bill Mellinger on four projects in the last two years always with the same great results. They have completed a membrane roof project, two residential asphalt roofing projects, one residential siding project, and a commercial project that included both an asphalt roof and new siding. We could not be more pleased and would have no problem referring them to anyone. If you have a project that you want done professionally contact Pioneer Roofing. Thanks Bill.

  • Review 38 (2023-08-25 - Rating: 5)

    Pioneer was awesome from day one. Chris was very responsive, easy to work with and always professional. I couldnā€™t recommend him and Pioneer enough. The crew that did the roof was fast and did a great job cleaning everything up. Great experience all around. Excellent company.

  • Review 39 (2024-07-28 - Rating: 5)

    Very polite and professional. Arrived on time and surveyed my roofing issue. Provided recommendations on self fix after extensive inspection. Straight forward and honest. Very appreciative. Recommended.

  • Review 40 (2024-02-02 - Rating: 5)

    Pioneer Roofing & Restoration is awesome! They did a fantastic job fixing my roof. The workers were super nice, and everything was done on time. If you need roof help, these guys are the best! Five stars for sure!

  • Review 41 (2023-05-10 - Rating: 5)

    Pioneer roofing was a great company to work with. They were responsive, knowledgeable and patient in working with the insurance company on collecting all the needed details to execute on a safe and professionally installed roof. Roofers were extremely diligent in picking up the nails which was an important clean up aspect. We HOPE we wonā€™t need a new roof anytime soon but definitely would hire them again for the job.

  • Review 42 (2023-10-07 - Rating: 5)

    I recently had the pleasure of working with Bill at Pioneer Roofing, and I couldnt be happier with the results. From start to finish, their team displayed the utmost professionalism and expertise in every aspect of my gutter installation. Here are a few reasons why I highly recommend their services:Exceptional Customer Service: Right from my initial inquiry, Bill impressed me with his prompt and friendly customer service. He took the time to answer all my questions, providing valuable insights and recommendations.Quality Workmanship: The craftsmanship displayed by their installation team was truly impressive. They not only installed new gutters efficiently but also ensured that everything was perfectly aligned and sealed to prevent any future issues. The attention to detail was evident in every aspect of their work.Timely and Efficient: They were punctual and worked diligently to get the job done efficiently without compromising on quality. This made the entire process hassle-free for me.Competitive Pricing: I found their pricing to be very reasonable, especially considering the high-quality materials and skilled labor they provide. They provided a transparent quote upfront, and there were no surprise costs or hidden fees.Clean and Tidy: After the installation was complete, I was pleased to see they took the time to clean up any debris and ensure that my home looked just as good (or better!) than it did before the project started. The crew found several screws from a prior construction project while cleaning up and took care of those as well!!Effective Communication: Throughout the project, Bill kept me informed of their progress and any unexpected developments. Their open and clear communication gave me peace of mind.In conclusion, I wholeheartedly recommend Bill at Pioneer Roofing for all your gutter needs. Their professionalism, expertise, and commitment to customer satisfaction set them apart from the rest. I am delighted with the results, and my homes new gutters look fantastic!

  • Review 43 (2023-08-30 - Rating: 5)

    Bill led the whole way through our roof claim experience. He and Pioneer were very responsive, worked extremely well with the adjuster and did the roof all in one day as promised. He was accomodating to our schedule and had the work done promptly. I highly recommend Bill and Pioneer for roof, gutters and downspouts.

  • Review 44 (2020-02-12 - Rating: 5)

    My experience with Pioneer Roofing & Restoration was absolutely fantastic! I read a lot of reviews before selecting Pioneer Roofing, and I was a little skeptical when I saw so many positive reviews. Iā€™m happy to say that Iā€™m no longer surprised to see so many positive reviews. They really do a great job from start to finish. My house is on the market, so getting the work done quickly by a reputable company with a good warranty was important to me. They were able to fit me in their schedule right away, and I had a new roof in less than a week! Chris & Jason and the crew did a great job! They even checked in with me periodically to fill me in on their progress and make sure I was satisfied. I would highly recommend Pioneer Roofing & Restoration. 5 ā­ļøs doesnā€™t do them justice!

  • Review 45 (2022-08-25 - Rating: 5)

    Pioneer Roofing went above and beyond for me and I wouldnt use anyone else in the future. I had some roof damage from a wind storm and they were quick to come out and inspect it and tarp it while we waited on insurance to do their end. Throughout the whole process, the team at Pioneer was responsive and on top of things. When it came time to replace the roof, the project went as scheduled, with the crew doing solid work and putting in the time to make sure it was done right. Very happy with the end product.

  • Review 46 (2024-01-06 - Rating: 5)

    Great company to work with. Wish I could give more than 5 stars. Jason Rings was absolutely amazing and so was the team that installed our roof. He kept us updated and even sent pics of damage we had. He explained the whole process and answered all of our questions. Will definitely recommend to family and friends!

  • Review 47 (2024-07-23 - Rating: 5)

    Working with Bill was a pleasure. Our house looks great. I highly recommend Pioneer Roofing for your roofing and siding.

  • Review 48 (2023-04-05 - Rating: 5)

    Chris Adkins with pioneer walked us through a our roof replacement. He thoroughly examined our old roof, talked us through our options, and eventually helped us replace the roof. He priced a fair estimate, and his crew worked efficiently, finishing the work ahead of schedule. I had a good experience and highly recommend pioneer and would use them in the future.

  • Review 49 (2020-09-09 - Rating: 5)

    We had hail damage to our roof from three separate storms that produced hail. following the most recent one we called Zach for a roof inspection that showed our roof needed replaced. we looked at other contractors but my comfort level was with Pioneer. They handled themselves like professionals and we were impressed. once our claim was approved they got to work, and within a couple of weeks had our shingles and were ready to go. they arrived early in the day and by noon we had our new roof. ( I have seen other crews doing roofs in my neighborhood working as late as 9 pm), not Pioneer, they came in and got out making it easier on my family and my neighbors as well. i would recommend them anyone in a heartbeat. they cleaned up very well and were fast, efficient and professional. do yourself a favor and call them.

  • Review 50 (2020-10-21 - Rating: 5)

    We cannot recommend Pioneer Roofing & Restoration enough! We are so pleased with our experience. We are new home owners who knew our newly-purchased home would need a roof replacement soon, and our realtor recommended Pioneer R&R to us.We had actually requested a quote months before we were ready to move forward with the replacement. Even though prices understandably increased due to Covid in the months between the quote and now, Pioneer honored our original quote amount, which was more than fair.They did an amazing job for a reasonable price, and they were friendly and attentive throughout the whole process. Great quality all around.

  • Review 51 (2020-04-25 - Rating: 5)

    Fantastic experience! Iā€™d give Chris and Pioneer roofing 6 stars if I could.We had roof damage this winter and between the weather and COVID-19, it was challenging to get our repair scheduled. Chris was incredibly communicative with me and wanted to ensure that the roof was installed at an optimal time rather than rushing the process to get it done. Once the weather cleared, he and his crew came out and were able to complete our entire roof in less than 2 days.His crew did an excellent job cleaning up the yard and they stayed connected with us through texts during the installation to ensure that we could take the dog safely out of the house for walks.We couldnā€™t be more pleased with the end result. The new roof has made a tremendous difference aesthetically and the 40 year warranty has given us peace of mind. I would highly recommend Jason, Chris, and Pioneer roofing.

  • Review 52 (2022-02-22 - Rating: 5)

    Pioneer Roofing & Restoration did a awesome job with our roof. Their sales pitch was informative and not pushy at all. They were able to come out on short notice to complete the job before all of the snow came. Wes kept us updated and sent pictures through out the process and provided great customer service. I felt like we were friends by the end of it! The crew did an amazing job and the roof looks great. Thank you Pioneer Roofing & Restoration!

  • Review 53 (2024-01-24 - Rating: 5)

    After some harsh March and April 2023 storms we were in need of roofing repairs. Our house is a cape cod style house built in 1980. We had to file an insurance claim for the first time as well. A neighbor had recommended Pioneer to us after seeing our shingles missing. So we called April 21st, and that day our call was returned. Being our schedules lined up, Chris was there that day. Despite still dealing with high needs, as the storms damaged many homes through several counties including ours. This was the beginning of a great experience. Chris became our project manager. Chris climbed on the roof gave us his recommendations and instructions on next steps with insurance company stuff. Within 4 days the Insurance inspector was at our house to inspect damage. Chris took it upon himself to be there that day to represent us and our needs to the Inspector. With minimal interaction needed from us, the money was in the bank that day for a new roof. Chris came back by the end of the week and we picked out our new roofing materials. There were some hiccups of additional cost that insurance hadnt allotted for. Chris communicated via phone and email with the adjustor that came to the house managing our claim. This didnt delay work starting though. We went over options for roof and ended deciding on doing all new siding and trim, the whole outside! We ordered materials for roof. We have 2 old anxious dogs, and Chris was sure to plan ahead of any work so we could medicate and or relocate our dogs during the noisy work. Even while there he made sure the team offered us time to let our dogs out if needed. May 24th was the arranged start on roof date, 5+ guys were there at 630am. They worked hard all day in the wind and didnt leave until 1030pm, with the job complete. The next day Chris was there himself to inspect and clean up any nails or materials left behind. These guys are very tidy!. Chris is very meticulous and detail oriented, so your job is gonna be perfect. After this experience being very happy with the outcome, even spraying our pipe boot to match shingles, replacing flashing areas, and replacing our gutter guards. They did an amazing job. He said theyd give us all the bells and whistles and they do that from top to bottom. So next we decided to go with all new siding, since the roof looked so amazing. Chris always kept us updated on orders, as it became later into fall. Our supplies were delayed, due to us ordering a very specific shake material and color. During this time we also had an extreme issue with squirrels trying to destroy our new roof. While dealing with Orkin, Chris took it on his own to help us with figuring other repairs in preparation for siding. He also offered to help paint some outside trim on his own time so it would look nice. October 12th our materials were delivered for siding. Work started the next morning, mostly same guys that did the roof. Carlos is very nice to work with. They started work on one side of house and there was some miscommunication on how we wanted the shake and siding done, no questions asked... we are the customer they removed hours of work and restarted and completed how we wanted it done. In the end its amazing. We have enjoyed working with this company and both Chris as the project manger and Carlos the crew manager. These guys leave almost nothing behind. Very few nails were only found literally like less than 6, for a roof and all the siding I think that is great. Very meticulous to details, all new appliance inserts, light and outlet boxes, window trim. Our house looks amazing. Our neighborhood has a lot of people that walk and pass by our house.. people just stop and stare! Saying how we stepped up the class in the neighborhood.Thanks again for all the amazing communication and details to perfection! I also have the comfort of knowing if anything doesnt look right or we need something, just reach out and Chris will help ASAP. Pioneer Roofing all the way!

  • Review 54 (2023-05-01 - Rating: 5)

    Pioneer has been wonderful to work with. They are extremely efficient and considerate. Zach is extremely knowledgeable and kept us updated throughout the day during the installation. The crew worked hard to get the job done and cleaned up. We strongly recommend Pioneer!

  • Review 55 (2023-07-25 - Rating: 5)

    Like so many in Plain City, our lives were turned upside down by the hail/wind event of April 21, 2023.After considering another contractor, we took a look at Pioneer Roofing and Restoration. Boy are we glad we did. Chris Adkins was an advocate and champion in guiding us through all the insurance hoops as well as making sound recommendations along the way.Our job was big and involved roofing, siding and gutters. We are beyond pleased with our restoration and canā€™t recommend Pioneer strong enough. Ask for Chris Adkins, although I am sure the whole staff is outstanding.

  • Review 56 (2024-04-09 - Rating: 5)

    Our contact was Wes and he helped us the same day we made an inquiry! Incredibly prompt, great communication and helped us fix an issue with roof fascia repair. Gave a great explanation and thorough review and made the process simple to understand. Would recommend to all!

  • Review 57 (2024-05-14 - Rating: 5)

    All went well with Pioneer. The job was planned for May 1 and things went smoothly. The crew arrived at 6am to get started with the tear off and done by 4:30 pm. I selected the new green color they have and it looks very nice.

  • Review 58 (2024-04-04 - Rating: 5)

    Pioneer roofing did an excellent job replacing our roof and siding from hail damage. Bill advocated for us with our insurance company and helped with every step of the way from start to finish!!

  • Review 59 (2021-11-18 - Rating: 5)

    Brett and Jason at Pioneer Roofing did a fantastic job on our new roof. They both worked hard and patiently with our insurance company to help with our wind damage claim. Kept us informed as to what we should expect during the entire insurance process. Brett and Jason are very personable and are gonna make sure the job is done correctly. They were also very caring to our young kids that were interested in what was happening to their house. Most companies would have just ignored them. But our kids know them by name. Their crew of installers did a great job making sure that nothing in the yard and landscaping was damaged during the removal and instillation. They worked very hard until the job was completed. So glad we called Pioneer Roofing!!!

  • Review 60 (2020-10-21 - Rating: 5)

    Professionalism from beginning to end. These guys came out, met the insurance adjuster, walked me through the insurance process, and helped every step along the way. Insurance did not cooperate, and Jason and Zach did everything they could to help me through the process, provided options, and ultimately helped me get the roof completed. Highest quality products, warranty, and workmanship guarantee in the business!On the job, the crew was on time, professional, and were EXTRA thorough in cleaning up after the job! Worked through the mist and the rain, protected the roof, my yard, all of my out buildings, including the pool, and treated everything on my property with respect as if it was there own. I HIGHLY recommend Jason, Zach, and the team at Pioneer Roofing for honest, trustworthy, professional roof work, no matter how big or small the project might be. Thank you Pioneer Roofing!

  • Review 61 (2023-02-09 - Rating: 5)

    I called around to people I know in the roofing business and got the best price from Pioneer Roofing. Bill was responsive and managed the crew well. The job was 3/4 done by the time I got there at 11am. I would highly recommend getting a bid from Pioneer when the time comes to replace your roof.

  • Review 62 (2021-09-30 - Rating: 5)

    After noticing some roof damage from a storm, Pioneer Roofing was recommended to me from a trusted friend. Zach at Pioneer worked diligently with the insurance co. and adjusters to reach a settlement better than I was expecting. The crew was efficient with high quality results on the new roof. Very honest, professional, high quality company. I highly recommend Pioneer after my experience with them. A+!!

  • Review 63 (2024-08-05 - Rating: 5)

    Fair, honest and their crew did a great job replacing the siding on my house. I felt that they were on my side and they aim to keep a working relationship with their customers for future projects.

  • Review 64 (2022-08-01 - Rating: 5)

    I called Pioneer Roofing and Wes picked up right away. He was at my house 45 minutes later to inspect roof damage and walked me through parts of my roof that I would need to keep an eye on over the next 5-10 years. Three days later my roof was fixed for a reasonable price! I would recommend Pioneer Roofing to anyone who need a reliable and prompt roofing company.

  • Review 65 (2019-11-20 - Rating: 5)

    Jason, Chris and their crew did a great job on our roof. I would say that I had over ten roofing companies look at doing our roof. When Jason and Chris showed up they treated us like a client and not another pay day. They were very personable and gave us ample amount of time to make our decision on which color is best. Very professional and I couldnt be happier with the results.They instantly went to the top of my companys referral list. Pioneer Roofing and Restoration, LLC comes highly recommended by the Beatty Insurance Group.Thank you guys!

  • Review 66 (2023-06-13 - Rating: 5)

    Need a new roof or siding? Pioneer Roofing and Restoration is the place to call! They are A+ in my book!Their fast and friendly service is why they are my go to company for roofing and siding needs in Ohio. Being in the real estate business I have clients always asking for contractor referrals and Pioneer is my number 1 contact for such needs. They are honest and helpful. They wonā€™t try to sell you a roof or f you donā€™t need one. They work hand in hand with the insurance companies.

  • Review 67 (2023-04-15 - Rating: 5)

    Having a roof that is in need of repair or replacement can be a traumatic experience. As a homeowner youll want great service, excellent communication, a great quality roof installed timely and correctly, and lastly cleanup after the job is finished. For us, Pioneer checked all the boxes. Were happy.

  • Review 68 (2021-06-29 - Rating: 5)

    Pioneer Roofing and Restoration, LLC is the absolute best! For almost 2 years, I have tried to get my roof replaced from years of storm and wind damage. From my first phone call to Chris, he was ready and willing to tackle the job. He returned my call promptly, came out to inspect the roof in just a few days, and was able to get a full roof replacement for me. Chris is a true professional. He is prompt, a great listener, and completely transparent/upfront about everything. Not only was I able to get a full roof replacement, I was also able to get new skylights too (they look amazing). I couldnt believe how fast and meticulous the workers were. They finished my roof in just one day! Chris followed up with me at the end of the day and gave me a full breakdown of what had been done. And, he has followed up with me since the installment. If you need an estimate, a new roof, gutters, siding, etc. please use Pioneer Roofing and Restoration. I highly recommend them. Such a pleasure to work with such knowledgeable, reliable, and dependable people like Chris! 5+ star rating from this household! Thank you Chris and everyone from Pioneer involved in my house project. Much appreciated!

  • Review 69 (2021-01-03 - Rating: 5)

    We were referred to Pioneer by our son who had seen several neighbors that worked with Pioneer and were very pleased. They were very professional and courteous. Chris Robinson was personally involved through the whole project. He offered excellent advice and came in on budget. We had a complete two-layer rip off of the old roof with some needed structure repairs. All done quickly and very well. Their clean up was also excellent. Very happy to refer to anyone.

  • Review 70 (2020-02-11 - Rating: 5)

    We had a great experience with Jason and Chris from Pioneer Roofing. Our roof suffered storm damage, and we had multiple companies provide evaluations of the damage and estimates for repair. Pioneers price was competitive. The insurance company gave us the runaround on fixing the damage. When we discussed with Jason and Chris, they provided sound advice on how to navigate the situation even though we had not yet given a commitment to have Pioneer do the work. That showed us they cared about more than just making a sale.I was very pleased with the install crew too. I was at work the day the roof was installed and my husband was at home. The installers texted me to let me know when they were starting, and I shared that my kids would be getting off the bus in the afternoon while they were working on the roof. They not only stopped overhead work momentarily to ensure the kids were able to safely get inside but also sent me a text to let me know they were inside (before my husband even had time to text me). Greatly appreciated the care and communication. They did an amazing job and the roof looks great! Highly recommend!

  • Review 71 (2022-05-04 - Rating: 5)

    Pioneer Roofing is the company to call for your roofing needs. Wes came to my home the same day I called! Wes and Jason are extremely professional, always answered or returned my calls and explained the process from start to finish. I paid exactly what was quoted without any hidden fees. Pioneer Roofing had my roof done in one day! I also had gutters installed as well. Im very happy with the final results and would highly recommend them.

  • Review 72 (2022-08-31 - Rating: 5)

    I just used Pioneer Roofing to repair damage to my roof and am very pleased. I delt with Wes Graham who arrived within 30 minutes of receiving my call and used a drone to take pictures of the damage immediately took pictures and we discussed the obvious damage, and potential underlying damage that may be discovered during repair. He was very professional and kept me apprised every step of the way completely through the repair. Upon completing the repair, the roofers completely cleaned up. I would not hesitate to use them again, and I would recommend them to others.Dana Mitchell

  • Review 73 (2020-07-23 - Rating: 5)

    I am pleased with every aspect of our experience with Pioneer Roofing. After contacting Jason Lee, he came promptly to survey the house, offer suggestions, show us sample shingles, and efficiently facilitate sending us an estimate. All of our questions were answered the whole process explained.The crew arrived at 7: 00 in the morning and by 4:00 that same afternoon had removed the old shingles and replaced the over 4000 square foot area with the new top grade shingles.Jason and several associates were on the job site throughout to assist the rest of the professional crew.I have already recommended Jason and Pioneer to a friend in German Village.

  • Review 74 (2021-12-17 - Rating: 5)

    Our roof was leaking and our kitchen ceiling fell in and Chris with Pioneer Roofing was recommended by our realtor friend. He had guys over that day to tarp the roof and helped us through the whole process. He even kept after our insurance company to get us as much payout as we deserved. I am so grateful for the wonderful service during a crazy stressful time! Our new roof and gutters look amazing!

  • Review 75 (2023-05-20 - Rating: 5)

    I worked with Chris and the whole process was seamless. Great communication throughout the process and didnt feel pressured to make a decision at all. Chris made my wife and I, as first time homebuyers, very comfortable with all the information and options. The crew did a phenomenal job installing a new roof and gutters. The best part was that the quote they gave me was very hard to beat

  • Review 76 (2021-07-07 - Rating: 5)

    Pioneer roofing did an amazing job with our roof. They put it up in one day and they cleaned up so well it was like they were never there. They took extra care not to disturb our landscaping and worked tirelessly in 92 degree heat. The price was the lowest of all the quotes I received (6) and Marty even subcontracted a mason to fix my chimney. 10/10 couldnā€™t be happier!

  • Review 77 (2023-04-24 - Rating: 5)

    My sister in law went through Pioneer roofing, and the only reason Im leaving a review is because not only did they do good work in a timely manner, they are so nice. Everytime they came by they were wonderful with the way they interacted with us, and my 5 year old. So not only were they incredibly wonderful with their interactions but, their work too. I know when I need work done, in the future, no doubt Im calling them!

  • Review 78 (2020-12-08 - Rating: 5)

    Pioneer did a fantastic job on my roof. They were extremely helpful throughout the entire process, from helping handle the insurance to assisting with color choices. Their install crew did a great job and cleaned up after themselves. I would highly recommend them to anyone who is looking for a new roof or in need of repairs.

  • Review 79 (2020-09-22 - Rating: 5)

    It all started with a missing shingle. Weā€™re selling our house and our realtor suggested Jason and Pioneer Roofing to come out and fix the missing shingle before our inspection. Jason came out that evening and ended up doing a full roof inspection. He pointed out multiple areas of storm damage and suggested calling our insurance. I called my insurance right after he left and got a claim setup. The insurance adjuster setup a time to inspect the roof and Jason from Pioneer met him at our house and got it approved. A week later Pioneer was out putting our new roof on, paid for by insurance (minus deductible and new sheeting boards). The roofing team showed up early, got right to work, and did a fantastic job! They moved patio furniture out of their way and put it back when they were done. They did a great job of cleaning up the mess that removing a roof and installing a new roof makes. I would gladly recommend Pioneer Roofing to anyone looking into getting a new roof.

  • Review 80 (2021-11-10 - Rating: 5)

    Pioneer Roofing replaced the roof on the home we recently purchased. They were very responsive to our initial inquiry and the responsiveness continued through out our entire experience with them. They were able to inspect, give us a quote and completely replace the roof within 2-3 weeks. They provide quality work and we are very happy with our new roof.

  • Review 81 (2020-09-30 - Rating: 5)

    I called Pioneer Roofing at the request of a co-worker who recommended them. I called and boy was I surprised to have the owner of the company take my call. I explained that my roof was over 20 years old and that I had fixed a leak or two in the last year. Jason Lee (owner) came out to my home and fixed a potential trouble spot to buy me some time. I felt comfortable with Jason, he was not pushy and told me I could probably get another year or two if we continued to repair leaks as they came up. After he left my wife and I remarked what a wonderful young man Jason was and decided to get our new roof. His crew came this morning and finished in one day. I met Jasonā€™s lead supervisor Zach Ward who kept me informed every step of the way. If you are considering anyone but Pioneer Roofing you are wasting your time.They are the best!

  • Review 82 (2024-05-19 - Rating: 5)

    Awesome experience with this company! Started taking the old roof at 7:30AM, and the new roof was finished at 2:00PM. I highly recommend Pioneer Roofing.

  • Review 83 (2020-02-07 - Rating: 5)

    I couldnt be happier with my experience with Pioneer Roofing. They have done two siding jobs for me and a roof repair and the quality of work is top notch especially for the value. Jason and Chris treated more like a friend than a customer and truly had my best interest in mind!

  • Review 84 (2022-03-24 - Rating: 5)

    I spent over a week trying to find a company to come out to fix a leak in my roof. A friend recommended Pioneer Roofing & Restoration. I called and talked to an actual person (not an automated recording that you leave your information on and hope that they call back). Wes was able to come out the very next morning. He asked a few questions, came in to assess the damage, got up on the roof to assess the damage from the outside and even took pictures! I decided on a new roof vs patching because of how old it was. Wes took measurements and I received a quote and contract via email the next day. Wes came back with the owner (what?!) to go through the paperwork, help me pick my shingle color and pick an install date.. Wes and his team were out the very next week to install my roof. They started first thing in the morning and it was complete (to include pictures throughout, clean up and a final walk around) before dinner. I could not be more impressed with their attention to detail, timeline (considering my leak during this rainy season) and professionalism. Thank you!

  • Review 85 (2021-07-10 - Rating: 5)

    Brett with Pioneer was awesome. He is very easy to talk to and is very knowledgeable. He took the time to meet with our adjuster to confirm what we needed for roof and gutters. He and the whole crew were on time and very professional and the installation was done top notch. Highly recommend giving Brett and Pioneer a call

  • Review 86 (2020-10-26 - Rating: 5)

    This week I had my roof replaced as a result of damage from cable lines being pulled by a truck driving down the street. Pioneer Roofing did the work and I are very pleased with the results. I worked with Chris Robinson. He did a great job explaining options and making sure I had all the information I needed to make a decision. He along with all of his workers were very courteous, professional, and took care to ensure there was no collateral damage to our house or gardens in the process.

  • Review 87 (2021-09-27 - Rating: 5)

    My house received wind damage in late 2020. Within days of me calling Pioneer, they inspected the damage and helped me submit a claim to my insurance company. Unfortunately, my insurance company created numerous obstacles to successfully approving my claim. Brett was an invaluable resource in working with the insurance company bureaucracy to ultimately get the true cost of the roof replacement approved. The work actually started when scheduled. The work was completed in 2 days and my property was cleaned up immediately after completion of the job. The roof looks great. I highly recommend Brett and Pioneer Roofing.

  • Review 88 (2022-09-16 - Rating: 5)

    This company is all about service. Only a week passed between our first conversation with Bill and Zack. We now have a new roof at a reasonable cost. Our 40 yr old house looks almost new.Very pleased with Pioneer Roofing and highly recommend them.

  • Review 89 (2021-11-09 - Rating: 5)

    After doing our neighbors roof and gutters we invited Pioneer to have a look at our roof. They found storm damage and helped us work with insurance to get a new roof nearly fully paid for. We also bought new gutters. Very happy with the install efficiency, product quality and looks of all the work.

  • Review 90 (2022-09-21 - Rating: 5)

    I called pioneer roofing for an estimate for repair or replacement of my roof as it was leaking . Chris Adkins was the person who contacted me . Omg were we blessed to meet him and work with him and his crew. He went over everything with me and my husband . We decided we were going with pioneer because of the way Chris was there for us. He was there with his crew the whole day making sure things were done right . We could not be more pleased with Chris and the job that was done . We feel like hes part of our family . Pioneer just know u have a very reliable , professional , honest man working for u. ( Chris Adkins ) thank uMary & Jim. Davis

  • Review 91 (2023-04-04 - Rating: 5)

    I called them on a Monday morning and Bill was out within an hour to get me an estimate and order materials. Job was finished two days later. Will 100% call these guys again. Very professional, prompt, and friendly. Thank you Pioneer Roofing! I have also noticed that they support the community with sponsorships too. Another reason to support local businesses that give back to the community.

  • Review 92 (2024-08-27 - Rating: 5)

    The Pioneer Roofing employees responded to my requests and needs rapidly. Very professional and helpful!

  • Review 93 (2019-11-12 - Rating: 5)

    Jason and his crew did an outstanding job. The crew was prompt, hardworking, respectful, and had great attention to detail. We are happy we decided to use Pioneer Roofing and are very pleased with our new roof. Highly recommend!

  • Review 94 (2021-11-22 - Rating: 5)

    Last spring 2021 Larry found a damaged shingle in our yard. Realizing that the roof needed attention, we immediately sought out estimates and local recommendations. We chose Pioneer Roofing & Restoration due to their A+ BBB rating and Zachs professional knowledgeable presentation. What started as a small area became a whole roof tear off, as our shingles were not able to be matched, some sheeting rot and problem areas also needed addressed. Our insurance policy had certain stipulations that Zach and Jason were able to point out to the adjustor with drone pictures and on site conversations. We were also very satisfied with the construction teams work ethic; efficient, respectful fellas. Pioneer used the latest communication: e-mail, text, voice mail to keep us and the insurance company in the loop through out the project, yet still friendly and satisfied with the final result. A tribute to Zachs patience and organizational skills through an already trying Covid regulated summer.

  • Review 95 (2022-05-12 - Rating: 5)

    They were better than expected in every way. They were patient and helpful as I took my time with all the decisions. They repaired roof damage I didnt even know I had. They worked seamlessly with the gutter company and my property manager.Complete job took one day. The workman were the most skilled and speedy Ive ever seen. Clean-up was great.I highly recommend them.

  • Review 96 (2024-03-14 - Rating: 5)

    Bill was in charge of my project, and he was amazing! I love how my house looks now. I have worked in the construction industry, and I know how tough it is. Bill met all my expectations and didnt require a ton from me to do so, which was a relief to me.

  • Review 97 (2020-04-15 - Rating: 5)

    Ive had Pioneer come out twice to repair slipping shingles on my roof. Both times, they have been very quick and professional, while also being very well priced. They take the time to explain what is happening to my roof to cause the shingles to slip. They also gave me an evaluation on the health of my roof and an estimate on when it would need to be replaced.I cannot recommend them high enough!

  • Review 98 (2021-01-30 - Rating: 5)

    We had our roof replaced by Pioneer in December 2020 and are very pleased with their work and contracting process. They helped with communicating to our home insurer and with us every step of the way. But most important they did everything they promised they would and did it on time!

  • Review 99 (2024-09-03 - Rating: 5)

    Bill and his team did a great job! They were professional and on time with completing the roof.

  • Review 100 (2021-11-08 - Rating: 5)

    Chris with Pioneer Roofing promptly came out when requested and helped us navigate getting a new roof and all new gutters/downspouts.Chris was courteous, funny, worked with our insurance company and took care of our concerns. We even retrofitted bathroom vents through the roof to bring us up to code.Would recommend.

  • Review 101 (2020-07-01 - Rating: 5)

    Pioneer Roofing & Restoration just replaced our wind-damaged roof and the experience far exceeded expectations. The crew endured a long, 90-degree day to provide a beautiful, top notch installation. Many thanks to Jason, Chris, and the entire Pioneer team. We give them our highest recommendation.

  • Review 102 (2024-10-03 - Rating: 5)

    One hundred percent pleased with Pioneer and with Chris. He made sure to oversee the entire job and to happily answer all the questions we could come up with. The crew cleaned up everything completely at the end of the day. They spent 11 hours on our job and were able to start and finish the same day.

  • Review 103 (2022-09-06 - Rating: 5)

    I would highly recommend Pioneer Roofing. Wes and the rest of the team were a pleasure to work with. They removed the old roofs on two buildings and put the new ones on in the same day. The workers were quick and efficient and cleaned up afterwards, leaving the yard cleaner than it was before they started.

  • Review 104 (2018-03-16 - Rating: 5)

    I couldnā€™t have been happier with the service provided by Pioneer Roofing and Owner Jason Lee. His first and only quote was the most competitively priced from the companies I had researched and narrowed it down too. My wife who had seen our neighbors landscaping get destroyed by another company when they replaced their roof, felt completely at ease speaking with Jason, and him and his crew did a fantastic job taking care of our home as if it was theirs. Iā€™ve since referred him to half a dozen neighbors and friends, all grateful I did. Thank you!

  • Review 105 (2020-10-14 - Rating: 5)

    Pioneer Roofing did an outstanding job replacing our roof after some wind and hail damage. Chris was responsive to all of my concerns and questions and great to work with. I highly recommend Pioneer.

  • Review 106 (2023-03-18 - Rating: 5)

    Pioneer Roofing did a great job on my roof. Wes was very good at explaining the type of roof he would be putting over my patio. It was a pleasure doing business with Pioneer.

  • Review 107 (2021-11-19 - Rating: 5)

    I donā€™t care what anyone elseā€™s quote is, go with these guys! My house is just over 100 years old and Wes took the time to see what was the best plan of action for the way my house was built. I also had two non-functioning chimney stacks removed to the roof line. Wes determined that one of the chimneys was serving as the exhaust point of my gas furnaceā€¦so he also literally saved my life!!! The whole crew was punctual, efficient, and kind. Iā€™ve had contractors stop showing up in the middle of a project, so I appreciate when a team has their s**t together, even better than I do! 15/10 highly recommend :)

  • Review 108 (2020-08-13 - Rating: 5)

    Jason and Dennis and the crew were very attentive and punctual. From inception to completion they communicated every step and what to expect. They even gave business cards to the neighbors to field concerns or any debris that may have been missed. The roof looks fantastic but their job didnā€™t stop there. They were very meticulous with cleanup and only left behind their craftsmanship!! Thanks Jason and Dennis for the beautiful roof on our home!

  • Review 109 (2021-07-22 - Rating: 5)

    Zach and Jacob were awesome to deal with. When some roofing companyā€™s will inspect your roof and claim non-existent storm damage, they were honest and professional enough say there was no damage! It cost me more but I felt better , knowing I could trust what they told. Roof looks awesome!!

  • Review 110 (2020-08-03 - Rating: 5)

    The workmanship is outstanding. The ability to work with us and our insurance company was great. Crew arrived early and did a great job cleaning up. Replaced our entire roof with a high quality product, warranty included. Company was very professional and easy to work with.

  • Review 111 (2021-10-04 - Rating: 5)

    Very professional group of people to work with. Reached out to multiple other roofing companies with no response and Pioneer Roofing responded within 24 hours and had my roof fixes within 48 hours! Would recommend to anyone in the Marysville area!

  • Review 112 (2020-06-02 - Rating: 5)

    Outstanding and incredibly fast work by their crew. The attention to detail is top notch. They knocked out our roof in less than 12 hours and when they were done it was like they were never here.Itā€™s been a week since they installed the new roof and Iā€™m still amazed by their work ethic and cleanliness. They have made it easy to narrow the list down to the only roofing company I would ever contact or trust.

  • Review 113 (2023-07-16 - Rating: 5)

    The crew was amazingly efficient and professional. Everyone knew their role and the work never seemed to slow. From the first consultation to the last shingle, they were respectful, honest and thorough. The cleanup was perfect. Happily and highly recommended.

  • Review 114 (2021-05-08 - Rating: 5)

    Marty was very prompt in his responses and explanations throughout the whole process. His team came out and did a magnificent job. Love the new roof. His team was very thorough with cleanup. The best contractor service I have ever had for my home.

  • Review 115 (2018-05-07 - Rating: 5)

    Honest, punctual, friendly, knowledgeable, and reliable.Im not much of a review writer but, if youre in need of roof repair give this company a call. I like to cater to small, privately owned (rather than big corporate) companies for this type of work. It seems like they care more to get the job done right. I was right with Pioneer Roofing.

  • Review 116 (2022-08-23 - Rating: 5)

    I would recommend Pioneer Roofing to anyone. They replaced the siding on the back of my house that had been blown off by a high winds. They matched the siding and got it installed in four hours on a Saturday morning.

  • Review 117 (2021-05-05 - Rating: 5)

    Ive used pioneer for my siding replacement (Allside Ascend, amazing product), roof replacement, and now gutter replacement. Every experience has been the same: prompt, professional service, quality workmanship, and a fantastic final result. We could not be happier with the full exterior makeover of our home!

  • Review 118 (2020-10-21 - Rating: 5)

    We were referred by a good friend in Worthington HIlls to use Pioneer Roofing...and we could not be happier....Chris and Jason along with their top notch crew did an incredible job and made the whole process easy.3 of my neighbors met them and saw their work and had their Roofs done too !!

  • Review 119 (2023-03-05 - Rating: 5)

    Have to give a big shout out to Jason and his crew for such an amazing job replacing our roof and shingles, We couldnt be happier. I would highly recommend them such great work and professionalism and an amazing clean up. Thanks to all appreciate you! God Bless

  • Review 120 (2021-06-26 - Rating: 5)

    Great experience with Pioneer. Brett helped us all the way through the insurance claim process, and the crew did fast, high-quality work on our roof replacement.

  • Review 121 (2023-06-09 - Rating: 5)

    Team was responsive to my roofing needs. The guys at Pioneer were helpful, professional and didnā€™t try to upsell me. I will be using them again!

  • Review 122 (2021-08-03 - Rating: 5)

    Pioneer just replaced our roof and we are really pleased with everything. Brett was super responsive, easily explained things, and the crew did an awesome job! Weā€™re really happy with the way things turned out!

  • Review 123 (2022-08-27 - Rating: 5)

    The job was finished quickly and the yard was entirely cleaned up. Wes was especially attentive and assured our roof was replaced efficiently. We are very happy with the quality of the work.

  • Review 124 (2022-09-06 - Rating: 5)

    Wes Graham came out and did a fantastic job addressing my problems and making repairs. He was awesome to deal with. Highly recommend Wes and Pioneer Roofing.

  • Review 125 (2024-01-06 - Rating: 5)

    Jason was fantastic! Worked well with our insurance company, & kept us involved at every step of our repair. Would definitely recommend!

  • Review 126 (2024-04-03 - Rating: 5)

    I worked with Jason. He made the whole thing so easy to navigate. Roofers did a great job. It looks amazing!

  • Review 127 (2021-12-19 - Rating: 5)

    I would recommend this business to anyone! They were very responsive and honest. No one else was as professional and caring as they were. They even came out on a Saturday morning to met the insurance rep for their inspection to show them certain areas of concern. They beat every other company we consulted out of the water! Wes kept us informed throughout the entire process and when the day came for the job they were very fast, efficient, and let no trace of ruble when they were done. For an otherwise worrisome expense, Pioneer Roofing made it a truly great experience! The after pictures I have added are proof enough!

  • Review 128 (2020-09-29 - Rating: 5)

    Cant say enough good things about Pioneer Roofing. From the great warranty to the high quality craftsmanship they are hands down the one to call if you are needing a new roof!

  • Review 129 (2018-08-15 - Rating: 5)

    Jason came out to our home at a last minute request from our realtor. He not only fixed the current issue but, also explained how to fix another one. I appreciate that he didnt try to have us do anything costly or unnecessary and spent a good amount of time explaining things to me simply so, that I could in turn relay them to my husband. Would definitely recommend!

  • Review 130 (2024-08-11 - Rating: 5)

    Jason explained the entire process and details of our project. Once we agreed, his crew came out, and in 12 hours the job was complete. We would recommend Pioneer to anyone who needs their roof replaced.

  • Review 131 (2024-07-11 - Rating: 5)

    Jason, pioneer roofing..did great job on the roof and worked with my insurance company. Roof looks great and he replaced the skylights as well. The roofers work hard and did a great job of clean up. I would recommend them..

  • Review 132 (2024-06-24 - Rating: 5)

    After researching area roofing companies, we chose Pioneer and are very pleased with our decision. We worked with Bill, who explained everything. The crew was great, quality work in a timely manner. They did a great job cleaning up afterwards also. Bill followed up with us to review the job done. Overall, a very positive experience.

  • Review 133 (2024-06-19 - Rating: 5)

    Bill and Pioneer were an absolute pleasure to work with. They understood my needs and clearly cared to take good care off of me and the house. The roof and gutters look great and the crew was courteous, on time a cleaned up very well. Highly recommend!

  • Review 134 (2023-12-21 - Rating: 5)

    Bill from pioneer roofing is great. Really helpful and takes pride in making sure everything is handled well.

  • Review 135 (2018-03-15 - Rating: 5)

    Jason went above and beyond expectations. What started as something simple became a 2 week project and instead of asking for more money he stuck to his original quote. It really shows hes a man of his word and why theyre the only company I do business with.

  • Review 136 (2022-11-28 - Rating: 5)

    Wonderful contractor! Theyā€™ve done assessments on different areas of our roof and always so friendly, professional, and on time. Highly recommend!

  • Review 137 (2020-09-01 - Rating: 5)

    This company was exceptional- form pricing to material to the warranty and also a great and efficient installation crew. We cannot say enough about the quality of the work.

  • Review 138 (2022-09-03 - Rating: 5)

    Thank you Chris and his team. They did a wonderful job replacing the roof. They were professional and made the process look very easy. You guys rock šŸ˜ŠšŸ˜Š

  • Review 139 (2024-06-05 - Rating: 5)

    Bill responded quickly after a spring rainstorm , to prevent further damage to our roof and interior. The installation on a large roof was very professional and done in one day. Clean up was excellent. Very professional !! I would recommend Pioneer Roofing with 5 stars !!!

  • Review 140 (2023-04-03 - Rating: 5)

    This company was extremely professional and knowledgeable in our needs. He answered all my questions and was able to quickly remedy our issues. We will 100% use them in the future. Higley recommend.

  • Review 141 (2024-02-02 - Rating: 5)

    Very professional and easy to work with. It was a great experience. I highly recommend pioneer Roofing.

  • Review 142 (2024-02-25 - Rating: 5)

    Pioneer Roofing did an outstanding job replacing our roof after hail damage last Spring. From the start, their team helped us work with the insurance company to make sure we were had a complete scope of work. When they mobilized their crews were organized and kept a clean and organized work area. They completed a the job in a high quality manner and exceeded our expectations. I would recommend Pioneer Roofing & Restoration to anyone considering a new or replacement roof.

  • Review 143 (2024-09-19 - Rating: 5)

    Pioneer Roofing was a godsend for us! They diagnosed a problem quickly that we had as a result of a faulty installation by another company, recognized the internal damage we were experiencing, and fixed the problem promptly. Zach in particular was so responsive to our calls, and the crew was amazing. We highly recommend Pioneer without hesitation - they are an A-1 company.9/2024 used Pioneer Roofing again and they did not disappoint! Wes Graham responded within hours to patch roof when lightning struck our tree that fell on roof. Pioneer replaced our roof in a timely, professional way, and Wes was exceptionally attentive to our needs. They respond quickly and will assess what needs to be done, then step back and wonā€™t push anyone to make a decision. I recommend Pioneer for top notch service to anyone.Worthington, OHio

  • Review 144 (2024-06-07 - Rating: 5)

    Bill was amazing to work with and made the process very easy.

  • Review 145 (2021-12-03 - Rating: 5)

    Great company, super fast response, came out and fixed the siding on my house same day. I would definitely recommend and use this company again.

  • Review 146 (2024-03-19 - Rating: 5)

    Bill gave me a fair and reasonable quote for replacing my window trim and facia boards with PVC. His crew did a nice job, arrived on time and cleaned up well after themselves. I would recommend Pioneer Roofing & Restoration.

  • Review 147 (2024-02-02 - Rating: 5)

    I have never had a better experience with getting work done on my roof. They walked me through the entire proccess and assured me only the finest work would be done. I will happliy call again in the future

  • Review 148 (2023-07-02 - Rating: 5)

    I am so pleased with the way Wes and the folks at Pioneer Roofing handled the replacement of my storm-damaged roof and gutters. The whole process was stress and worry-free for me. They helped out with dealing with the insurance company (who also did a fantastic job).The roof needed some repair work done before the new roofing could be installed: this was all done in one day. The gutters took one additional day. The cleanup was great. The resulting product looks great. It has been a very good experience. Thanks to all.

  • Review 149 (2024-05-02 - Rating: 5)

    Easy to work with, responsive, and detailed explanations of products purchased. Thank you

  • Review 150 (2018-03-06 - Rating: 5)

    Very prompt response and inspection by Jason. Another roofer said we needed a whole new roof, Jason said not necessary

  • Review 151 (2021-09-29 - Rating: 5)

    Did a tear off and installed new roof in one day ,cleaned up all debris afterwards. New roof looks great.

  • Review 152 (2022-10-01 - Rating: 5)

    I wanted to take a moment to share with you the best roofing company around. Bill and his crew were amazing. The work was great and we appreciate their care and professionalism. We own a 120 year old farm house with 16 facets on the roof. The bid was great but the service was beyond reproach. I would recommend Pioneer roofing to all of my family and friends. Cant go wrong here.

  • Review 153 (2022-10-26 - Rating: 5)

    We had a wonderful experience with Pioneer Roofing! Being first-time homeowners, we were nervous about getting our roof replaced. We contacted multiple companies for estimates, but Bill at Pioneer Roofing was by-far our favorite. Bill was very friendly, helpful, and thorough explaining the steps of the roof replacement process. We were then scheduled for our installation within just days of our estimate. Unfortunately, the roof was a lot worse than we expected after tearing everything off, but Pioneer Roofing made the needed repairs and replacements with no problem. Bill was very responsive and honest with us. He contacted us with multiple updates throughout the day while my husband and I were working away from home. Bill talked us through every issue and how it would be addressed. The team came out and completed the entire project in one day, and our new roof looks wonderful! One of our neighbors even contacted the crew later that day to complement their work. Bill and his team at Pioneer Roofing was wonderful, and we would recommend them to anyone.

  • Review 154 (2022-03-03 - Rating: 5)

    Wes Graham and the guys at pioneer roofing are just awesome. Simply cant beat them.

  • Review 155 (2023-08-21 - Rating: 5)

    After hail damage to home, worked with Wes and he walked us through the entire process and was very easy to work with and kept us informed of everything that was going on. Was great to work with a local company and we are very pleased with the results and highly recommend working with Pioneer for any roofing and siding needs.

  • Review 156 (2023-03-29 - Rating: 5)

    Chris Adkins was very professional and patient with all the difficulty I had with State Farm. Once I got approval from State Farm they scheduled the work within 3 days. The work was completed the same day and looks great. Im very satisfied with all aspects of dealing with Pioneer. I would strongly recommend using them.

  • Review 157 (2022-05-10 - Rating: 5)

    I had a great experience replacing my roof and skylight with Pioneer Roofing. The team kept me informed every step of the way, starting with my first call requesting a quote. Wes helped me understand the condition of my roof, explained replacement options, and answered all my questions. The job itself took 1 day and the crew did a great job with clean-up. I got quotes from 4 companies, and felt very comfortable with Pioneerā€™s quality materials, great service, and fair price.

  • Review 158 (2023-06-05 - Rating: 5)

    Pioneer personnel from the owner to the installers have been professional. Communication & explanations have been great. They really cleaned up well after replacing our roof.

  • Review 159 (2021-10-15 - Rating: 5)

    Marty and his crew showed up on 10/4/21 at 7:30 and began to work immediately. They completed the job that day and did a wonderful job. The crew worked efficiently and quickly. The new roof is beautiful! The price was reasonable and definitely recommend Pioneer for any roofing job.

  • Review 160 (2020-07-23 - Rating: 5)

    We initially reached out to Jason back in December when we were starting the whole process of needing to replace our roof. Pioneer Roofing stuck by us the whole time while our Insurance Company jerked us around. We finally decided to not use our Insurance Company and just deal with Pioneer Roofing directly. Best choice i made. From the time we decided on the color of the shingle to them getting our house on their books, it took about a week. The crew arrived promptly at 7 am and was finished by noon. They were professional, cleaned up after themselves and made sure that our yard was free of nails. Then one of the supervisors, Zach knocked at my door and walked me around my yard and explained what they did and asked if i had any questions. The price was very reasonable for the replacement. Any time I had a question about this process I would reach out to them and they would reply back in a timely manner. I would recommend Pioneer Roofing if you need your roof replaced.

  • Review 161 (2020-07-31 - Rating: 5)

    We just had our roof replaced by Pioneer. I dealt with Chris Robinson to get the roof inspected and file a claim for wind damage with my insurance company.We are very pleased with the new shingles they installed. Complete tear-down and re-shingle. It looks fantastic.They removed the old roof vents as well and added ridge vents. It has really revitalized the house. The process was simple and they did a great job. Even the clean up of the debris, shingles, nails etc. was done thoroughly.If you need a new roof or think you might have wind damage you should contact [email protected]+John

  • Review 162 (2021-09-27 - Rating: 5)

    Pioneer Roofing helped us finally win the fight wed been having for ages with our intermittently leaky roof. Wes Graham and Jason Lee inspected the situation and gave us a range of recommendations, and we opted for full roof replacement, with the addition of some gutter guards they suggested for the specific trees in our yard. They gave us a nice range of options for colors & design, and supplied reference photos and online tools to help us choose.Scheduling the job was quite difficult due to sidewalk work and road resurfacing going in the neighborhood, but Wes was both patient and very communicative, and helped us work around all that. When the day finally came to replace the roof, the crew started in the morning and finished it in a single day, including cleanup! It was amazing. Weve had several heavy rains since and not one issue, which is such a relief. Well happily recommend Pioneer Roofing to anyone who asks.

  • Review 163 (2022-01-17 - Rating: 5)

    Pioneer Roofing is professional, responsive, communicative and they do great work. The crew was great - efficient and professional. Would definitely use them again!

  • Review 164 (2022-09-03 - Rating: 5)

    We had a tree fall on our roof and needed a new one. Pioneer Roofing exceeded expectations! The supervisor, Wes Graham, was very proffesional and delivered everything he promised. My wife told him that if any of her flower beds were damaged there would be trouble...not a single flower was touched during the old roof tear off! Wes has been dealing directly with my insurance adjuster which saved me the grief. We also had gutters installed, and during a couple of torrential rainfalls we had some overflow. Wes came out and solved the issue and I feel he will come out immediately if we had any future issues. The job was done quickly and the quality excellent. We LOVE the new roof! We had a roof put on 5 years ago by another company, and were never satisfied, there were leaks around the chimney flashing...Wes put new flashing around the chimney and no more leaks. Im a registered architect and was extremely satisfied with the results. I would highly recommend Pioneer roofing for a high quality, proffesional job, they will make sure you are completely satisfied. Ive had three roof replacements, and this was head and shoulders above the other two companies. If I ever need toof replacement or repair again, I will call Pioneer Roofing.

  • Review 165 (2021-05-07 - Rating: 5)

    Jaosn and his team were awesome. They were on time and very honest in their analysis. They pointed out some problems areas, but did not automatically said I needed a new roof. They said my roof has a number of years left. I appreciate the honestly!

  • Review 166 (2020-05-08 - Rating: 5)

    We had a great experience with Pioneer roofing. Chris was easy to work with, he gave us a great price and his crew finished the job in less than a day. We definitely recommend them!

  • Review 167 (2019-12-31 - Rating: 5)

    My husband and I live out of state and needed to put a roof on our property in Ohio. We got about 4 estimates. The pricing with everyone was all pretty reasonable. We chose Pioneer based on the first impression my husband got of Jason. He was very friendly and lived up to his word. He was actually a person and not someone out just trying to make money. He shows that he cared. It was also great that he had and entire roof torn off and put back on in less than 8 hours. Thank you Jason and your crew. The roof looks great. We will deff recommend you to everyone we know. Beers on us next time we are in Ohio!

  • Review 168 (2020-01-28 - Rating: 5)

    Jason and Chris were easy to work with and very responsive. They were able to answer all of our questions and their crew was great! We were extremely pleased with their work. We would definitely recommend them to friends and family and would use them again in the future.

  • Review 169 (2021-05-07 - Rating: 5)

    Very professional. Very courteous. The whole team goes the extra mile. The very best experience Ive had with a home project.

  • Review 170 (2020-03-05 - Rating: 5)

    Aside from Jason and Chris being fantastic guys in general, they and their crew could not have been better to work with. They were there for me every step of the way, from assessment, to meeting the adjuster and inspector, to helping me thru the process of filing a claim. They even helped move the adjuster along to get my claim check to me, after my adjuster said my claim was approved, but then drug his feet for well over a month to actually pay my claim, and he wouldnā€™t even return the voicemails I left.The day of the install was terrific. The crew was here first thing in the morning, and was able to fully install my new roof in one day. They kept me informed on all of the aspects of what they were doing, and everyone was friendly to talk to and good-spirited. Once the job was complete, they did a very thorough job of cleaning everything up. The only difference I could tell from before they got here was a tremendous-looking new roof that will last decades to come.I highly recommend Jason and Chris, and all the guys at Pioneer Roofing. You will not regret it!

  • Review 171 (2020-11-23 - Rating: 5)

    After looking at information and reading many reviews about roofing companies that cover the Marysville area, I put in a call to Pioneer Roofing and Restoration to begin. The owner of the company Jason answered my call and within a few hours had sent over an amazing roof specialist, Dennis. Dennis thoroughly inspected our roof and then told us that due to the extent of damage from the wind, rain, and hail, our homeowners insurance should cover the cost of a replacement roof. With the outstanding customer service that we received from Dennis, our roofing replacement project ran smoothly, efficiently, and in a professional manner. The installation crew did an incredible job working together as a team, putting in a very long day, went above and beyond with their eye on detail, and even went out of their way to coordinate the roofing project with another contractor who would be working on the fireplace when they completed the roof. We couldnā€™t have asked for a more positive experience working with a contractor. I have actually told Dennis that due to the terrific job he did for us, we are spoiled and will have a difficult time ever finding the same level of customer care. Thank you so much Pioneer!

  • Review 172 (2020-04-05 - Rating: 5)

    Pioneer roofing did an excellent job with our roof. Very punctual and a top notch crew. Couldnt ask for a better experience. Would recommend to anyone.

  • Review 173 (2020-07-07 - Rating: 5)

    I am very pleased with the promptness and workmanship of Pioneer Roofing. Jason and his crew are responsive and the quality of their installation is impressive. I would highly recommend them for any of your roof needs from repair to replacement.

  • Review 174 (2024-07-09 - Rating: 5)

    Great PRICE+ Great PRODUCT+ Great PEOPLE= Great RESULTS

  • Review 175 (2019-06-13 - Rating: 5)

    Great company. Completed my roof in one day. I would happily refer Jason and his crew to anyone.

  • Review 176 (2018-05-14 - Rating: 5)

    They did a great job for us. Great company.

  • Review 177 (2024-02-02 - Rating: 5)

    Got my roof completely replaced!

  • Review 178 (2018-03-14 - Rating: 5)

    Good roofing company. They do good work.

  • Review 179 (2024-06-10 - Rating: 5)

    Impressive hard working professionals

  • Review 180 (2021-05-21 - Rating: 5)

    Very hardworking crew, reasonable price, on time.

  • Review 181 (2018-04-19 - Rating: 5)

    Thank you Jason for such great service!

  • Review 182 (2022-03-09 - Rating: 5)

    Very responsive and the finished product was excellent

  • Review 183 (2018-04-03 - Rating: 5)

    Excellent roofing company

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