Sweet Septic Systems, Inc.

Located in Placerville, California

Address: 5701 Mother Lode Dr, Placerville, CA 95667, United States

Phone: +1 530-622-8768

Rating: 4.5

Services

Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-15 - Rating: 5)
Sweet Septic is an excellent company who is prompt and reasonably priced. Travis came out and additionally made me aware of concerns where my sewage ejection pump wires had melted inside the tank. Had Sweet Septic not been available the same day, I would have been without water as several contractors were able to replace the broken pump immediately afterwards. Professional work with very fair prices. I will definitely be recommending Sweet Septic to my family and friends.

Review 2 (2024-11-07 - Rating: 5)
Quick and professional service. I called and was able to schedule a pump the next day. We have a minor issue that may need some adressing and the technician took the time to show me and explain what we can do about it. I definitely recommend this company.

Review 3 (2024-07-20 - Rating: 5)
Sweets went above and beyond to take care of us. Not only did they provide helpful tips and insight but they honored everything that they said. Mike and Annette are truly thoughtful and have provided excellent service. Calling them did not disappoint. Thank you Sweet Septic! I highly recommend anyone in our area to call them!

Review 4 (2024-07-20 - Rating: 5)
Sweet Septic came out to our home on the same day we called. They were efficient, professional and completed the job as scheduled. I highly recommend them!

Review 5 (2022-06-09 - Rating: 4)
Local company so decided to use. Came out and was helpful in pointing out that concrete lids had been left when another company installed risers. Said handles were rusting and I should remove the concrete lids. He placed them somewhere I could take care of them later so I appreciate all that. Took time and cleaned the two tanks. The only thing I did not appreciate was when he placed the two riser lids on my lawn. In the length of time they were on the grass they killed my grass in big round spots! Surely Mike has done this enough to know they were going to kill the grass! Dirt was like 3’ away. Will probably use again but MAKE SURE LIDS ARE PLACED ON DIRT OR GRAVEL!

Review 6 (2024-12-05 - Rating: 5)
Quick to respond. Reasonable price. Friendly and professional service. Will use them again!

Review 7 (2024-02-26 - Rating: 5)
Called to have the septic tank emptied and they answered the phone and took my call without putting me on hold. The lady who answered was so nice and informative. She scheduled me the very next day. The guy who came out was also nice and did his job quick and efficiently. He was friendly and professional. I highly recommend this company for your septic services.

Review 8 (2024-07-05 - Rating: 5)
Such a helpful company. Me and my family are new to the area and they couldnt have been more helpful with tips and information, I highly recommend them

Review 9 (2023-01-11 - Rating: 5)
I cannot say enough about this wonderful company! Due to the heavy rain storms hitting CA, our septic tank backed up and needed a pump. They were able to get someone out the same day to pump the tank. Travis came out and is extremely knowledgeable and incredibly nice. I will continue to use this company whenever we need maintenance on our septic system! Thank you so much!

Review 10 (2022-08-22 - Rating: 5)
Great service. Travis was my concierge de toilet and he was very helpful. I hadnt quite dug far enough, but he was patient while I got it to the level necessary and didnt make me reschedule. Id recommend them for sure and ask for Travis

Review 11 (2020-04-08 - Rating: 5)
Yesterday we experienced a possible septic emergency and immediately called Sweet Septic for advice. After hearing about our situation, the customer service representative scheduled an appointment for today. She even moved the schedule around so that we could be seen first just in case we needed more than anticipated. The service technician, Travis, arrived right on time and immediately got to work (we dug out the dirt above the access hatch which helped the overall process). It turned out to be a relatively simple job - just needed to pump out the tank - which he did quickly and efficiently. Were relatively new to living with septic systems so had a lot of questions which Travis was able to answer. We were very happy with the responsiveness of the company and the great service we received. Very reasonable price; exactly as quoted. We highly recommend them.

Review 12 (2020-12-13 - Rating: 5)
If I could give more than five stars I would. We had an emergency septic situation and called Sweet Septic. Earlier in the day I had a different company come out and they couldnt resolve the problem. Well, Dennis with Sweet Septic knew exactly how to repair the somewhat complex problem. He explained everything really well and was very professional. I was surprised at how inexpensive it was. I will never call anyone else! Truly a lifesaver!! Thanks you Sweet Septic for being there for me in my time of need.

Review 13 (2022-07-22 - Rating: 5)
HIGHLY RECOMMEND! This was my first experience emptying our septic and the company made it simple to schedule and the guy who came out was great! Best rates around! All in all it was such a pleasant experience.

Review 14 (2022-11-10 - Rating: 5)
Sweet Septic staff is kind and professional. They arrived exactly when they said that they would and were extremely thorough, knowledgeable and professional. I would highly recommend them for your Septic needs. This is a small local business that is absolutely worth calling.

Review 15 (2020-09-26 - Rating: 5)
Travis at Sweet Septic showed up and showed off. This guy is amazing. I needed an inspection on a septic system prior to a real estate sale and the access for the inspection was challenging at best. Travis never batted any eye and with his relentless determination and amazing skills, he got-er-done. Nothing short of amazing, as I said. Thanks Travis!!

Review 16 (2021-03-19 - Rating: 5)
Travis was the best. Solve my problem and was incredibly professional. This company gave me a quote to To pump my septic tank as well as needing to use a jet pump to get rid of the potty wipes that were clogging my tank. Upon Travis‘s arrival and assessment he said he’d work the problem before having to use the pump and he was 100% right. No need for the pump and no additional charge and he even service the filter. He even fished out an inspection cap that was knocked in the liquid side that a previous company who came to my home the day before (refused to do this job!!) and just left my home without getting it out! So I would absolutely use SWEET SPETIC again! Thanks you all.

Review 17 (2024-12-13 - Rating: 5)
Great service. On time.

Review 18 (2021-04-11 - Rating: 5)
Nice gentleman came out and pumped and diagnosed my septic system leak. They coordinated with the Leach line repair company and both got out here within 24 hours of me calling...old septic system needs replaced but it is less of a sting when the people that are doing the service do a great job and come right out. Thanks.

Review 19 (2024-01-17 - Rating: 5)
Very friendly and knowledgeable. They came out right away. Love the service

Review 20 (2024-02-21 - Rating: 5)
Quick services with friendly staff, really appreciate them squeezing us in when we were close to a disaster

Review 21 (2018-07-20 - Rating: 5)
Knowledgeable and honest. Annette will make sure you get the service you need and the tech that serviced our tank was very efficient and answered all our questions.

Review 22 (2023-02-22 - Rating: 5)
Excellent service, very nice staff, and the customer service is top shelf! A skill that seems is a lost art these days.

Review 23 (2024-01-29 - Rating: 5)
Call in the morning came out the afternoon. Excellent service fair price.

Review 24 (2019-07-20 - Rating: 5)
Dennis was Great! Very knowledgeable about the system and gave me lots of advice about how to fix the problems with the leach field. Thanks.

Review 25 (2022-12-15 - Rating: 5)
They are great! Professional fast you need help with your septic call them!

Review 26 (2023-01-13 - Rating: 5)
Never used em. They get 5 stars for their name. Classic

Review 27 (2024-12-14 - Rating: 5)
Awesome service.

Review 28 (2022-03-27 - Rating: 5)
Same day service. Very friendly. Went above and beyond to test my leech lines.

Review 29 (2022-02-10 - Rating: 5)
Called sweet septic due to overflow/full tank to have it pumped. They came out the same day and Dennis was super helpful in even cleaning off a lot of debris and putting the lids back on tightly. Highly recommend!

Review 30 (2023-05-22 - Rating: 5)
Always nice good quick service

Review 31 (2022-05-11 - Rating: 5)
Just a routine septic tank pumping , but on time, quick response, polite phone service, overall very professional. Would definitely recommend

Review 32 (2020-06-17 - Rating: 5)
Great driver , helpful ,polite. Great prices on septic risers and helpful hints on how to install.Second time using them for septic tank service.