Matley Plumbing & Heating Co in Pepperell

Review 1 (2025-01-06 - Rating: 5)
Just had Nick from Matley come by for a leak on our toliet. Very professional, excellent and perfect work at a very reasonable price. If you are searching for a local plumber in the area I highly recommend Matley Plumbing & Heating Co. In fact I will be calling them next time I have any plumbing or heating issue based on todays excellent service. Thanks again Nick you rock, life is good again :-).Adding more... today 4 months later I needed help again and Nick and Kim took great care of my problem. So want to note I have used them twice now and both times are outstanding in every way. I can say without a doubt they are the best!!! Will continue to use them for any and all my plumbing and heating issues. Just a great company hands down.

Review 2 (2024-08-01 - Rating: 5)
I would like to thank the staff @ Matley plumbing,with help with our concerns and questions, we had with our sink,plumbing work, they were very professional and pleasant& patient ,also, Would like to thank our plumbing tech, Nick, he was very professional well mannered and clean. Also, he had no issues with me asking questions pertaining to the work that was being done,, he’s definitely going places in the future with his mindset and skills,we will make sure we highly recommend, Matley plumbing to all our family and friends, again thank you Mark & Sharon👍👍

Review 3 (2020-12-04 - Rating: 5)
I just bought a beautiful hot tub from Matley. Susan Vasapoli was super helpful as was Gary McQuaide. Very knowledgable and professional. I was lucky enough to buy the last floor model, and it was delivered a few days later - today! I highly recommend this company, you are in good hands with people who are super nice and excellent at what they do.

Review 4 (2024-06-11 - Rating: 5)
Had a problem this spring with my hot tub. Chris from Matley talked first with me about the problem. He brought the potential problem parts, fixed the problem quickly, with one visit. He even checked back with me to be sure the problem was solved. Feel fortunate to have a local place like Matley who keep smart, knowledgeable, good people like Chris.THANKS

Review 5 (2024-08-01 - Rating: 5)
Everyone @Matley was very pleasant & helpful, they answered all of our questions and concerns,about our sink plumbing work,we wanted it done, the plumbing tech. Nick was very pleasant, clean and very polite and again also answer any questions we had about the work. I highly recommend this company for anybody else’s plumbing needs. I will definitely refer them to my family and Friends,and also have them to do more work in the future, I couldn’t say enough good things about the experience,again thank you so much for your Service

Review 6 (2024-02-22 - Rating: 5)
I had a small problem that I considered trying to fix myself. Im so glad I called Matley. They were able to come out the next day. Nick was friendly, efficient, and knowledgeable. He did a very neat, professional job. Well worth the money!

Review 7 (2023-02-08 - Rating: 5)
Cannot say enough positive things about Gary and Matley Plumbing. They installed a tankless hot water system for us ~2 years ago and were knowledgeable, professional, and prompt. Prices were very reasonable, too. Today we had an issue with our unit for the first time (no fault of Matley) and Gary came out within a few hours and repaired it with ease!

Review 8 (2022-11-04 - Rating: 5)
I just had some plumbing work done through Matley plumbing and heating. The exceptional customer service provided to me by Kim made it so that my plumbing was taken care of properly and within a timely manner. I would highly recommend Matley plumbing and heating to anyone that needed work done right the first time!

Review 9 (2014-10-16 - Rating: 5)
I called Matley Plumbing with a difficult plumbing situation and they were wonderful from beginning to end! Mr. Gary McQuaide came quickly and resolved the issues as soon as possible. I appreciated their excellent customer service, quick response and fine work. Highly, highly recommend!

Review 10 (2020-07-13 - Rating: 5)
After my tenants water heater let go, Matley came out immediately and put in her new water heater. While they were here they noticed the pressure relief valve was corroded on my water heater. Instead of trying to upsell me a new water heater for me, they were able to change out the part and saved me hundreds of dollars!! I highly recommend this company.

Review 11 (2022-09-16 - Rating: 5)
Customer service was great, very friendly. The leak was fixed in a timely manner. Didn’t break the bank which is nice to find nowadays. I would say excellent plumber, definitely will use again!

Review 12 (2016-06-16 - Rating: 5)
Accolades to these people! I trust them without hesitation, have used them for many years...I will call no other. The do excellent work, are very professional, super accommodating, fair and reasonable. The value their customers they have worked with me to resolve problems. After you engage them to work for you, you too will be writing a 5 star review!

Review 13 (2022-11-08 - Rating: 5)
Professional, on time ( a rarity these days ) great customer experience. They did what they said they would quickly and efficiently. The technician was very personable. Will definitely use them again and recommend them.

Review 14 (2020-02-05 - Rating: 5)
Did an awesome job on my neighbors furnace, as well as remediating a noise issue with drainage. Couldnt reccomend more!

Review 15 (2022-11-26 - Rating: 5)
We closed on our house a week ago, and ended up with a leak the day after Thanksgiving. They came within an hour, immediately knew how to fix the issue, and were fairly priced. Our issue was resolved quickly, and they gave us some great advice as new homeowners. We will be return customers!

Review 16 (2022-01-08 - Rating: 5)
I called for an appointment, they came the next day in a snowstorm and promptly found the leak in my ceiling and fixed it within 2 hours. Very happy with the service!

Review 17 (2021-09-14 - Rating: 5)
Matley has provided us outstanding, professional service, both plumbing and pool. Highly recommend!

Review 18 (2018-08-21 - Rating: 5)
Made an appointment, no call no show.Edit: Due to a miscommunication in scheduling my appointment was overlooked. I spoke with Gary who was able to immediately come out and resolve my plumbing situatuon. Gary completed the job quickly and efficiently. I will call again in the future if I should need a plumber.

Review 19 (2015-02-21 - Rating: 5)
Our water heater sprung a leak a couple of days ago, on a Thursday afternoon. After a few calls to other plumbers in the area who were not able to come look at the heater until the next morning, Gary McQuaide came to look at the heater at 8:30 p.m. that night and determined that it needed replacing. Two of his people came at 10:30 on Friday morning and installed the new heater, but found that a replacement part needed to be ordered to get the ignition switch to work. Rather than have us wait until Monday to have the part installed, Mr. McQuaide came by on Friday afternoon and promptly fixed the problem. He also pointed out a couple of other maintenance issues in the house that would eventually need to be addressed, and he reiterated the importance of having working carbon monoxide detectors in the house at this time of year and checked to make sure that we had them on each floor. He was patient, friendly, and helpful, and thanks to him, our hot water will be working through this weekend of snow and freezing rain and beyond. Thank you, Gary!

Review 20 (2017-11-20 - Rating: 5)
Very helpful ! Great people, good service. I recommend to everyone.

Matley Plumbing & Heating Co