Window World of Pensacola

Photo of Window World of Pensacola

Located in Pensacola, Florida

Address: 10108 N Palafox St, Pensacola, FL 32534, United States

Phone: +1 850-484-9998

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Window installation service
  • Contractor
  • Door supplier
  • Siding contractor
  • Window supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-12 - Rating: 5)

    I had an estimate given for impact windows by Window World. The rep was very courteous, gave me a fair price. But I liked best was there was no pressure to buy right then. They were professionally installed and I absolutely love them. I live near a train track, and I really have to struggle to even hear a train in the front of the house. Ive needed documentation and such several times so I had to call the office. The people there were extremely friendly and helped me out immediately with the documentation I needed. When I give them five stars its because they truly deserve it. Thanks to everyone at Window World!

  • Review 2 (2025-01-08 - Rating: 5)

    I just received a quote for new windows and doors. Eric Washington was the sales rep that came out to measure and give me the quote. He took his time to explain the difference between the windows and doors that window world has to offer and answer and questions I had. Thank you for your expertise and input Eric.

  • Review 3 (2024-12-05 - Rating: 5)

    Love our new front door, 3 back porch patio French doors and single door. The installer was outstanding; very professional. Showed up on time, had everything need for the installation, and knew what he was doing. Also did a great job finishing off the work and cleaning up after the install.

  • Review 4 (2024-12-14 - Rating: 5)

    I had a great experience with Window World! Their customer service was excellent, and scheduling an appointment for an estimate was quick and convenient, especially since they offered Saturday availability. Robert, who came to my home for the estimate, was very pleasant and professional. I appreciated how quickly I received the estimate as well.

  • Review 5 (2024-12-13 - Rating: 5)

    Eric has made the process of purchasing windows for my home an easy one! Heā€™s thorough, informed, and friendly. Looking forward to getting my new windows!Update 12/2024: my new windows were installed EARLY and the process was seamless and sparkling! Jeremy and Clay were professional, efficient and VERY clean through the whole installation process. Already seeing improvement on my electric bill and itā€™s only been a couple of days! Highly recommend Windo World!

  • Review 6 (2024-12-12 - Rating: 5)

    The quote presentation was very good. The rep was very friendly, personable and professional. He listened to what my needs are and my budget concerns. However, itā€™s still outside of what I can afford, tho not his fault.

  • Review 7 (2024-12-20 - Rating: 5)

    Erick came out to give us a quote and was very knowledgeable and helpful. He was on time and explained all options with ease. Window World will definitely be a strong contender when making our decision to purchase.

  • Review 8 (2024-12-30 - Rating: 5)

    Eric was great! He spent time educating me on windows and gladly showed me examples of their products. Which I actually found helpful.

  • Review 9 (2024-09-04 - Rating: 5)

    Tony was very detailed and knowledgeable in presenting the best quality windows for our home. His insight on materials needed to make the process of replacing windows easy. Tony provided great information on soundproofing techniques including beautification on the different style of windows. He was polite, respectful and helpful. A team player that gave important information from corporate to every day people. Tony is a winner.

  • Review 10 (2024-09-05 - Rating: 5)

    Tony Gleason did a great job performing a home window inspection and price quote very thorough and knowledgeable about the insulation and price. Also, he was very personal and outgoing. Very polite I would recommend him to Anyone needing windows and installation for there home.

  • Review 11 (2024-09-20 - Rating: 5)

    If youā€™re looking for a great company you need to go with Window World. Tony Gleason is amazing and will answer all of your questions. He came out and gave us a quote for windows, siding and doors. Great price, quality and service!

  • Review 12 (2024-08-14 - Rating: 5)

    We had Eric come out and provide professional service and answered all questions and concerns. He took his time took measurements on our windows and provided his expertise. We are all very happy with the service that was provided and will be using Window World for our windows and doors. Competitively priced. Thank you Eric

  • Review 13 (2024-10-22 - Rating: 5)

    Just met with Tony for an initial quote. He was very knowledgeable and provided excellent advice. He earned our business. I look forward to having Window World complete our upgrade. Thanks Tony!!!

  • Review 14 (2024-08-29 - Rating: 5)

    Tony came out this morning on time and prepared. We had a good conversation about replacing my windows. He was very easy to sit and speak with and answered all my questions also gave me some information that I was not aware of. Looking forward to replacing the old windows.

  • Review 15 (2024-08-14 - Rating: 5)

    Tony was amazing today. He was very professional and completed the estimate quickly. He did an excellent job of explaining the different types of glass to me as I am a new resident to Florida. He gave me several options for payment. He went above and beyond. Thank you!

  • Review 16 (2024-12-27 - Rating: 5)

    Called Window World for estimate. Troy Gleason came out and was extremely helpful. A+ service. Highly recommend this company.

  • Review 17 (2024-10-15 - Rating: 5)

    Great company, great product, and no BS. Tony, the measure tech, was thorough in his explanation and did not pressure us in any way. So much better than Max Home and Pella, who all spent 2+ hours trying to pressure us and make us commit to buying their product. Window World also beat them on price.

  • Review 18 (2024-09-16 - Rating: 5)

    Eric arrived at the expected time after sending us a heads up 30 minutes before our scheduled meeting. He asked what we were looking for in terms of replacement windows and patiently told us about the wide variety of products that Window World has to offer. He showed us samples, suggested many options, measured every window, and gave us a quote before he left. Eric was friendly, helpful, and very informative. Thank you, Eric!

  • Review 19 (2024-09-26 - Rating: 5)

    Eric Washington came and spent a few hours performing a comprehensive review of our windows and doors. He was professional and knowledgeable and reviewed many different options while discussing the pros and cons for each scenario. His gave solid advice and answered many questions. Very satsified with the experience.

  • Review 20 (2024-09-12 - Rating: 5)

    I had a great experience receiving a proposal from Eric Washington of Window World. He was knowledgeable, on time, friendly, honest, and helpful. I highly recommend giving them a call if youā€™re thinking about replacing the windows on your home.

  • Review 21 (2024-12-07 - Rating: 5)

    My experience with Brian was great! He is knowledgeable and gave me some great ideas. Brian made it a simple process, and Iā€™m excited to get my windows installed.

  • Review 22 (2024-10-01 - Rating: 5)

    My windows have not been installed yet, but up to this point, service has been OUTSTANDING! Tony has been very thorough and knowledgeable since he 1st contacted me. Looking forward to my installation date!

  • Review 23 (2023-04-12 - Rating: 5)

    Hunter and John arrived on time and were extremely professional throughout the installation. They were meticulous in their work and the results show! They installed new French doors and a new front door in our 1980s house perfectly. They did not leave one spec of dust or debris when they were done. I highly recommend this team and Window World!!

  • Review 24 (2024-10-02 - Rating: 5)

    Eric Washington was excellent! He gave thorough explanations during his visit in easy to understand language. He is very personable and relatable. Thanks for sending him. He made window selection easy.

  • Review 25 (2024-09-17 - Rating: 5)

    Brian Schaffer was an exceptional window specialistā€”extremely knowledgeable, friendly, and enthusiastic about Window Worldā€™s excellent products and services. I was very impressed with Brianā€™s transparency and helpfulness in selecting the best product for my home.

  • Review 26 (2024-11-14 - Rating: 5)

    Hunter and crew did a fabulous job installing all exterior doors. The care and attention to detail was amazing. We could not be more happy.

  • Review 27 (2024-07-14 - Rating: 5)

    The installation of Window World Windows dropped our utility bill a solid 40% which is huge savings. Hats off to the sales department, engineering and manufacturing and installation. The whole process was incredibly smooth and could not have gone better. The installation crew was super professional and had it done in one day. We looked at many companies but in the end chose Window World because of their insight and professionalism. Iā€™d refer them to my friend and family and certainly use them again. Great product and beautiful windows. Thank you Window World.

  • Review 28 (2024-10-08 - Rating: 5)

    Tony Gleason was very thorough when going through the estimation and ordering process and was concise on what I wanted and what I was getting. Would highly recommend Window World and Tony!

  • Review 29 (2024-08-13 - Rating: 5)

    Tony Gleeson of window world came to our home today to quote total window replacement. He arrived exactly on time and promptly got about his work and the presentation of his quotes and various scenarios. He was most congenial, extremely knowledgeable and reports that he has been with window world for 15 years ! We appreciate the various quotes, which will be very helpful in our decision-making.

  • Review 30 (2024-07-30 - Rating: 5)

    Eric came to give a quote on new windows to replace 1950 era originals. He was very knowledgeable, professional, and personable. Expensive windows though and was a lot more than promoted pricing lead you to believe.

  • Review 31 (2024-09-20 - Rating: 5)

    Tony G. came out and helped give quotes on our family home today. Was a great help and not a pushy salesman at all. He helped answer all my questions and more.

  • Review 32 (2024-11-22 - Rating: 5)

    Tony was prompt, courteous, knowledgeable and professional throughout my encounter with him and demonstrated thorough knowledge and understanding of the process, as well as the benefits.

  • Review 33 (2024-09-26 - Rating: 5)

    Timely, professional and had the estimate for us by the end of our appointment. Tony was very knowledgeable and answered all our questions. Highly recommend!

  • Review 34 (2022-10-12 - Rating: 5)

    We got our windows replaced sooner than expected, which is great! They did a wonderful job, no issues with installation. Windows look great! Much better than our old ones, much quieter, and more efficient. We are still waiting on inspection, but other than that all is good. Would definitely recommend Window World!

  • Review 35 (2024-09-07 - Rating: 5)

    Eric W was early for the estimate appointment, very knowledgeable, courteous, and thorough. I appreciated the time he took to go over all the details and answer all the questions I had.

  • Review 36 (2024-07-25 - Rating: 5)

    Everyone was very friendly and explained the process. Detailed quote from Eric. He was great.The website needs to have a better explanation of how the finance option works. No where does it state that you can only finance 50% of the price

  • Review 37 (2024-10-05 - Rating: 5)

    We have only ever experienced exceptional service and quality! We are building our forever home now and will only do business with Window World for all of our doors and windows! This Megan Calvert.

  • Review 38 (2024-11-22 - Rating: 5)

    Sam was great. He was super knowledgeable and personable and made us comfortable in our decision to choose Window World.

  • Review 39 (2024-07-03 - Rating: 5)

    Representative was on time and presented the product well. Was knowledgeable and professional. Only disappointment was military discount was only for a specific time frame. Fortunate for the country they serve for all 365 days.

  • Review 40 (2024-10-10 - Rating: 5)

    Eric came out and provided a quote for replacement windows. The quote was quick. He was very professional, and knowledgable about the products/services Window World provides.

  • Review 41 (2024-09-28 - Rating: 5)

    Iā€™ve only met with Eric the sales guy so far. Great guy and really knowledgeable. I have yet to buy and install the windows.

  • Review 42 (2024-06-13 - Rating: 5)

    Great consultation on replacement windows and front door. Tony explained different window types, answered all my questions, and gave me several options for windows, cost, and financing. He gave me an idea of what to expect in the coming weeks and how to prepare for the install when my windows and door are ready. Thank you for making it an easy and stress free process.

  • Review 43 (2024-07-01 - Rating: 5)

    Robert did an excellent job helping us choose the correct windows for our home. His no pressure attitude was refreshing and made purchasing windows for our home painless and enjoyable. Thank you

  • Review 44 (2024-06-25 - Rating: 5)

    So far Ive just had a consultation, but Tony was very kind and patient with me. He explained everything in great, clear detail and answered the questions I had. Looking forward to getting new windows!

  • Review 45 (2024-03-20 - Rating: 5)

    Robert was a straight shooter and made sure we got what we needed. He listened to our needs, and made sure to accommodate us in every selection. He wasnā€™t pushy, didnā€™t waste our time and made the sale! The quality of the window was superior and the quote was much lower than a local contractor. Window World all the way for the win!

  • Review 46 (2024-08-15 - Rating: 5)

    Excellent price and Brianā€™s customer service is awesome. I love how this is an organized company, they respond to my calls and provide accurate statuses.

  • Review 47 (2024-08-01 - Rating: 5)

    Eric was very personable, professional and knowledgeable. He pointed out areas I wasnā€™t familiar with and explained things in a more detailed manner. Appreciated his input.

  • Review 48 (2024-08-15 - Rating: 5)

    Tony was very professional and personable. The estimate did not take long and I am pleased with the service. I will be ordering from Window World.

  • Review 49 (2024-11-27 - Rating: 5)

    Eric Washington met me for an estimate and he was very thorough and pleasant. Good experience!

  • Review 50 (2024-07-03 - Rating: 5)

    Tony was knowledgeable and pleasant. He had ready answers for my questions. Measurements were for 27 windows and 2 entry doors were taken in less than 45 minutes.

  • Review 51 (2024-07-25 - Rating: 5)

    Tony gave a thorough and professional presentation and went the extra mile to measure all our windows and provide state grant information.

  • Review 52 (2024-08-08 - Rating: 5)

    Eric did a great job. Not a pushy sales person. We hired windowworld to do our windows.

  • Review 53 (2024-10-12 - Rating: 5)

    He demonstrated a high level of professionalism and expertise, articulating Windows World products in a straightforward manner without creating any self-consciousness.

  • Review 54 (2024-05-18 - Rating: 5)

    Eric came to my home To give me a window window door estimate with Window World out of Pensacola, FloridaThere was no pressure Sales. He was extremely knowledgeable of the product, Took his time with me, was not in a rush, showed up on time which is a plus!They deserve my business!

  • Review 55 (2024-03-21 - Rating: 5)

    Eric was very personable, knowledgeable, and professional during his time at my residence, which is currently under renovations. He was able to fully demonstrate the windows that best suited my needs and budget. He recommended upgrades in certain areas due to noise and weather conditions. Thanks to Eric, you learn something new everyday, I certainly did and the price for a full house of replacement windows were a lot less than expected, even with the upgrades. Check out Window World and request Eric!

  • Review 56 (2024-01-25 - Rating: 5)

    Tony was very informative and quick with explaining what we needed! He didnā€™t keep me for 2-3 hours like previous companies had. He was able to give me an easy to understand quote same visit and could answer all the questions I had!

  • Review 57 (2024-03-29 - Rating: 5)

    Tony was amazing! He had an abundance of information for us & answered our questions without hesitation! Even showed us & demonstrated the windows to be installed. No high pressure sales just facts. Window World will be hard pressed to top!; they will be getting my business!

  • Review 58 (2024-08-20 - Rating: 5)

    Tony was on time, very professional, answered all of our questions, and more importantly was not a high pressure sales man.

  • Review 59 (2024-10-02 - Rating: 5)

    Tony did a great job of explaining all the little details to my wife & I so we could make the best decision possible.We are now looking forward to our new windows being installed!Thank you!

  • Review 60 (2024-05-14 - Rating: 5)

    Called as I needed an estimate on windows, quick reply and appointment scheduling. Window consultant, Tony was awesome. Answered my questions, demod their new windows ability and walked me through the installation process. Quick and painless!

  • Review 61 (2024-06-08 - Rating: 5)

    Eric was knowledgeable, friendly and professional. He explained everything very well and made buying windows for our home an easy process.

  • Review 62 (2024-08-16 - Rating: 5)

    Professional, knowledgeable, friendly and easy to work with. When were ready well definitely go with this company!

  • Review 63 (2024-04-03 - Rating: 5)

    To be honest I usually donā€™t do reviews but my experience with Window World so far has been better than the 5 star rating. Most of it I will have too say comes down to Brian their sellā€™s man. Very knowledgeable individual about the product very friendly and easy to talk to. He not only answered all my questions but even answered a few I didnā€™t think of. This man deserves either a promotion or a raise because he did a fantastic job.

  • Review 64 (2024-06-12 - Rating: 5)

    Tony Gleason is very professional, a pleasure to work with, understood our request, knocked it out of the park and was very timely & courteous. Would definitely recommend, thank you Tony. The Sheroā€™s

  • Review 65 (2024-03-28 - Rating: 5)

    Tony G. was very prompt, personable and professional! He explained the benefits of each option available for my door and window replacement projects. Looking forward to completing the project for less than I could have imagined possible! Thanks Window World for setting me up with the right representative to meet and exceed my needs!

  • Review 66 (2024-01-28 - Rating: 5)

    Brian was great at explaining all the details of window replacement. He was very thorough and spent quite a bit of time with us. He wasnā€™t a typical pushy salesman. We were definitely educated along the way and enjoyed our visit with him.

  • Review 67 (2024-07-05 - Rating: 5)

    Tony was honest and straight forward. I took his card so I can recommend friends to him, thats how impressed I was with his services.

  • Review 68 (2024-07-23 - Rating: 5)

    We were impressed by their quick turn around time. Estimate done on the spot. Very professional and knowledgable. Would definitely recommend them.

  • Review 69 (2024-02-13 - Rating: 5)

    Eric was able to breakdown all our scenarios for the windows and doors. Broke down the pricing and was able to explain the installation process and demonstrated the quality of the windows and doors with samples.I liked that he was not pressuring us, and will contact us in a few days to see if we made a decision

  • Review 70 (2024-03-05 - Rating: 5)

    I had a great meeting with the Window World Rep Tony Gleason. He was quick, knowledgeable about his product and easily answered my questions. I felt very confident with the estimate he provided.Highly recommend.

  • Review 71 (2024-11-21 - Rating: 5)

    Tony was super helpful and diligent getting our new windows!

  • Review 72 (2024-06-05 - Rating: 5)

    Mr. Tony arrived on time and ready to work. He provided detailed information and explained the process from start to end. I would definitely work with him for any further window needs

  • Review 73 (2024-01-10 - Rating: 5)

    Brian was greatā€¦ very professional and knowledgeable. Extremely friendly but not a pushy salesman. Covered the options and what itā€™d take to replace all of our windows. Thank you for your customer service attitude and help with giving us an estimate.

  • Review 74 (2024-02-29 - Rating: 5)

    Eric was very knowledgeable. He answered all my questions. He gave me a fair, reasonable estimate. Eric was not a pushy salesman, just an honest salesman with facts about his product

  • Review 75 (2024-07-17 - Rating: 5)

    Eric was friendly, showed up on time and was very professional. We are excited to move forward with new windows for our house

  • Review 76 (2024-02-27 - Rating: 5)

    Brianā€™s professionalism with a relaxed approach made the consultation comfortable without pressure to buy. Upgrading windows on a home is very costly and can be stressful for homeowners. We appreciate Brianā€™s ability to communicate in a way that was informative and easy to understand.

  • Review 77 (2019-06-06 - Rating: 5)

    Rick and the install team did a great job in a timely manner. Had 31 windows replaced and they look great. Thank you to Mark and his team for a very professional experience.

  • Review 78 (2024-06-05 - Rating: 5)

    I had a good expierence with the representative that came to the house to give us an estimate to replace some windows.Very professional and efficient. Very knowledgeable about the products and installation process.

  • Review 79 (2023-04-17 - Rating: 5)

    Salesman did a great job setting us up with the windows we needed and didnt push for anything extra! Great sales very low pressure.Install crew was amazing they identified some spots where water was getting in on the hurricane shutters and sealed it all up. The windows look amazing and the install crew did a fabulous job, and even cleaned up behind themselves!The wait for production on your windows was the toughest. It about 4 months from order to install so if you are on the fence about ordering do it sooner than later

  • Review 80 (2024-08-31 - Rating: 5)

    Eric did a great job measuring our windows and providing us with a quote.

  • Review 81 (2023-09-29 - Rating: 5)

    Tony was very informative about what we needed, and by that I mean there was no push to buy something we werent looking for or interested in. He discussed the windows we wanted, as well as their warranty and, as an added bonus, windows that were less expensive, and what they covered. Very pleased that Tony was more like a consultant and not at all like a salesman. Very pleased with the visit, and will do business with this company.

  • Review 82 (2023-12-16 - Rating: 5)

    This visit by Window World was to show us their impact window product, scope the replacement of our windows, and provide a cost estimate of that replacement. Eric arrived on time, was very engaging, demonstrated their window construction and product (very nice impact windows), walked the property and measured windows to be replaced, described the replacement process, and provided a cost estimate. This was a very positive experience. Where there scope falls short is that we would have to hire another contractor to come in behind them to caulk, paint, etcā€¦ to bring the project to a complete state. We want an all-in-one and done. Otherwise, great product, straight forward costing, honest, experienced, solid customer references and reviews.

  • Review 83 (2024-06-11 - Rating: 5)

    Tony was awesome! He wasnā€™t trying to pressure us into buying windows, he was very honest, very professional, and overall good guy!

  • Review 84 (2024-12-14 - Rating: 5)

    Arrived on time, very personable man, most informative and helpful. We enjoyed our time.

  • Review 85 (2023-12-05 - Rating: 5)

    Brian was excellent! He arrived promptly and was both friendly and professional. We sat for quite a while going over my options. He was clear and precise. It was a pleasure meeting him. Thank you Brian!

  • Review 86 (2024-09-03 - Rating: 5)

    Rep was extremely knowledgeable and helpful in understanding the issues with replacing our windowsšŸ‘

  • Review 87 (2023-08-18 - Rating: 5)

    We had a very good experience with Brian Schaeffer, our salesman. He even called to let us know traffic was heavy and might be running late. He explained everything in detail about replacement windows and which ones would best meet our needs and answered all of our questions. We have ordered vinyl replacement windows so not sure which button to press below since Brian is not the installer. Thank you, Brian and keep up the good work!

  • Review 88 (2024-09-18 - Rating: 5)

    Sam provided outstanding customer service. He is very knowledgable and answered any and all questions I had.

  • Review 89 (2024-01-16 - Rating: 5)

    Very courteous and knowledgeable. Eric provided us with estimates on 3 doors the same day he came out for measurements. He was able to answer all our questions and came prepared with material and samples for us to look at.

  • Review 90 (2024-02-10 - Rating: 5)

    Eric was a complete professional. Very personable and explained everything about our new windows. We had Window World replace two windows four years ago. While they have people like Eric Washington on the job the company will continue to be a success.

  • Review 91 (2023-07-11 - Rating: 5)

    Eric was friendly and efficient! He never made us feel like he was a ā€˜salesmanā€™ pushing his product. He made all the details and cost known, even taking some calls after hours to answer our questions. Very pleased with our encounter with window world and Eric so far.

  • Review 92 (2024-07-19 - Rating: 5)

    Tony was very professional and thorough.Thank you window world for sending him out to my home.

  • Review 93 (2024-02-02 - Rating: 5)

    Eric was very kind and professional. He did an excellent job explaining everything, as well as answering all of my questions! Eric was even understanding about my Boston Terrier thinking he was there to visit with him! Wonderful experience!!

  • Review 94 (2024-03-22 - Rating: 5)

    Brian Schaffer, our sales representative, was very knowledgeable and professional. His presentation pretty much covered all the bases concerning windows, doors, and the My Safe Florida Home program.

  • Review 95 (2024-05-14 - Rating: 4)

    My salesman Brian was great. Knew his stuff, friendly and professional. We had additional questions after the estimate was done and he was very responsive getting back to us. As for as the quality and installation of our new windows Ill have to let you know. They have not been installed yet.

  • Review 96 (2024-03-07 - Rating: 5)

    A great experience todayā€¦Eric was very detailed and offered a few cost cutting ideas on the type of impact windows. He understands that this is a big investment for my wife and I and we really appreciate his patience.

  • Review 97 (2023-05-14 - Rating: 5)

    Easy access to free estimates for window replacement. Workers were efficient and got the job done quickly. The workers made sure I understood how to use the new windows and explained how the window inspection worked. Building permits were taken care of by Window World. Cost of window replacement for the whole house was less than I expected. Windows are custom made for my house for a perfect fit. The only complaint I have is lack of communication as to when the workers were on the way. There was no reminder text or call the day before to remind me of installation date. Otherwise, everyone was professional and courteous.

  • Review 98 (2024-05-09 - Rating: 5)

    Had an estimate for whole-house replacement of windows and sliding glass door. Our rep, Eric, was professional and knew all about the products. We are still deciding on purchasing and will update our review if/when we do. Only factor is the price - was more than we expected.

  • Review 99 (2023-12-09 - Rating: 5)

    Tony came out on a Saturday for our estimate. He was wonderful. Very professional. Showed us samples and took the time to make sure all our questions were answered.

  • Review 100 (2024-02-08 - Rating: 5)

    Tony was Awesome! Right on time very knowledgeable, and very friendly. We were very comfortable to have Tony help us to secure Our home with impact windows. CJ and Lorraine, Navarre Fl.

  • Review 101 (2022-04-28 - Rating: 5)

    Everything went great!! Marty came to our house to provide the initial estimate and he could not have been more helpful, knowledgeable and straightforward! We knew it could be anywhere from 6 months or more to have the windows installed. After roughly 8 months, we got the call for the installation to be scheduled. The day of installation went Great! Robert, Mike & Graham were an excellent team of installers! They were very professional and they did a wonderful installation! They did a great job cleaning up after the work was done. They worked very hard despite getting a later start in the day. Robert was very helpful in every step of the process and explained everything we needed to know. The crew went above and beyond! An overall excellent experience!

  • Review 102 (2024-11-08 - Rating: 5)

    Tony was early! I was impressed that he hadFacts and figures quickly!

  • Review 103 (2024-07-10 - Rating: 5)

    So far, I only had the consultation, but Eric was on time and clearly explained my options.

  • Review 104 (2024-08-01 - Rating: 5)

    Professional and courteous visit. Very informative to understand the types of windows and the service that Window World provides.

  • Review 105 (2024-03-08 - Rating: 5)

    Window World Rep Tony Gleason came to our home today. We were interested in replacing our old windows with double hung impact glass.He was very knowledgeable about the products. We liked the quote. Thanks.

  • Review 106 (2024-05-28 - Rating: 5)

    Eric was super helpful and knowledgeable when checking our windows and giving us a quote for replacement. Really enjoyed working with him.

  • Review 107 (2024-10-10 - Rating: 5)

    Brian came out to give me a quote for new windows. Was very helpful and informative!

  • Review 108 (2024-03-26 - Rating: 5)

    Brian came to sell me windows and was very professional. He went through everything with me and spend a lot of time explaining purchase and installation of the windows with me. It really was a pleasure to work with him.

  • Review 109 (2024-09-03 - Rating: 5)

    Tony was great! If you have any window needs, he is your guy.

  • Review 110 (2024-07-09 - Rating: 5)

    The rep, Eric, spent the time to explain options and showed us examples of window types. He also did different estimates to help us see what we could afford.

  • Review 111 (2022-10-27 - Rating: 5)

    Scott came out to do a price consultation. This is our second time using Window World. So no high pressure upgrade sale when I said I want what we had on the last house, Scott went straight to work measuring windows. We had a very reasonable price in less than 30 minutes.Looking forward to the install.Robert the installer called to say he was I route the morning of install. He and Graham arrived precisely on time. They introduced themselves and clearly communicated with us how they expected the job to go. As they worked both Robert and Graham answered questions I had and didnā€™t seem to slow them down at all. They were patient with our grumpy dog when they came inside. They spread blankets to protect our tile inside and their cleanup was first class. Finally they adjusted the lock mechanism that I was struggling with and everything looks great! I would definitely use Window World again and ask for this install team if I ever moved again.

  • Review 112 (2024-10-09 - Rating: 5)

    Tony was very friendly and took the time to answer any questions and concerns and understanding of our situation.

  • Review 113 (2023-04-06 - Rating: 5)

    We received all information needed to have our windows replaced. Pricing seems very fair. Products and warranty are fantastic. We will be going with Window World to replace our windows at the end of this year, 2023. Robert was very pleasant, helpful and knowledgeable of his products. We appreciate him very much and are looking forward to getting our windows replaced at years end.

  • Review 114 (2023-08-30 - Rating: 5)

    Tony visited my home today to discuss impact windows and provide a quote. He gave an excellent overview and I felt he was genuine in demeanor and in his belief of the product. Iā€™m impressed with the product.

  • Review 115 (2024-04-18 - Rating: 5)

    Eric did a fantastic job of informing me of the different pricing, doors, protections and all I needed to know. He is super friendly and helpful. I truly appreciate it!

  • Review 116 (2024-09-20 - Rating: 5)

    Tony was fabulous, answered all of our questions and the questions we didnā€™t know to ask. Very informative

  • Review 117 (2023-07-26 - Rating: 5)

    Brian is our sales rep and was very upfront and the WW sales process is very low pressure. We are scheduled for installation and canā€™t wait. Assuming we are going to love our impact resistant windows and they come with a lifetime warranty!

  • Review 118 (2024-03-11 - Rating: 5)

    Top notch customer service, easy to work with, and very competitive pricing. Brian has been personable and professional, patient, responsive, and extremely helpful. This place beats the competition by a country mile!

  • Review 119 (2023-05-26 - Rating: 4)

    Everyone I dealt with was professional and courteous. It took three months to get the window, but they warned me about it in advance. The installation was done quickly and done well. It was not the cheapest quote I got, but they were the easiest to deal with and I believe it was a good value.

  • Review 120 (2023-05-10 - Rating: 5)

    Tony Gleason from Window World of Pensacola came to my house today to give me an estimate on impact rated windows for my house. I found him very personable, he measured all my windows and discussed options. He gave me a demonstration of how every thing worked. He worked up an estimate for the work, all done in a timely and professional manner. If the job comes out like he says I should be pleased.

  • Review 121 (2024-11-02 - Rating: 5)

    Eric Washington was great and very helpful. Thank you so much, Eric!

  • Review 122 (2022-06-17 - Rating: 5)

    Tony was an excellent representative. He was extremely knowledgeable about the product and how things would take place during installation. Could not believe anyone could have been been more pleasant or knowledgeable. Tony made me feel comfortable and important. He definitely made me feel confident in his products. Plan to move forward with his estimate as soon as possible.

  • Review 123 (2023-12-26 - Rating: 5)

    Very knowledgeable and courteous. Same day on site quote with professional sales associate Brian. We look forward to getting our new windows in 6-8 weeks.

  • Review 124 (2024-05-29 - Rating: 5)

    Mr Wric Washington was very polite and helpful. He answered questions I had and provided me information to look at product costs to see what the breakdown is. šŸ‘

  • Review 125 (2023-03-15 - Rating: 5)

    Havent hired them yet. Collecting quotes. Tony was very professional, thorough, knowledgeable and easy to talk with. Discussed all the details and showed me his windows in detail. Offered options and priced them individually which I very much appreciate.

  • Review 126 (2024-07-03 - Rating: 5)

    The workers were very professional and polite. The county inspector was very impressed with the quality of work done.

  • Review 127 (2023-02-21 - Rating: 5)

    Great experience from initial consultation to final installation. They did what they said they would do and were on time and spot on with delivery date and installation. The installation crew was very efficient and respected my home leaving no cleanup. I am very happy with my purchase and and the final result is amazing.

  • Review 128 (2023-07-16 - Rating: 5)

    I would like to start with, I didnt end up getting windows from this company. However, Tony G. was the one who came out to do our estimate. Very nice guy and professional. He made measurements of all our windows, which some other companies that gave us estimates did not do (more like eyeballed it). Our appointment didnt go as planned, but I literally dont know what I would have done without him during the emergency situation that ensued. Good sales rep and human being.

  • Review 129 (2023-10-27 - Rating: 5)

    Window World provided a quality product With fast, friendly, and professional service. Tony was very helpful and Knowledgeable, and took his time to answer all my when he came out to give me my quote.

  • Review 130 (2024-08-24 - Rating: 5)

    Initial consultation was professional and informative. All my questions were answered and I knew exactly what to expect going forward.

  • Review 131 (2024-03-07 - Rating: 5)

    The Window World guy showed up on time and the installation of 2 impact resistant windows in the garage seemed to go well. I had windows installed a couple of years ago with another company but didnt have my garage windows done at that time in order to cushion the financial blow. Window World was a bit more expensive but my nicest windows are in my garage. Wish I had them do all of the windows.

  • Review 132 (2023-01-31 - Rating: 5)

    We had an excellent installation experience! It was fast, efficient, and no mess left behind. This may not have been the least expensive option, but the best value out there in Northwest Florida! We love our new hurricane impact windows.

  • Review 133 (2024-05-28 - Rating: 5)

    I was very shocked about the prices and for what I was asking about the prices were very reasonable. The gentleman who came out took the time to go over everything and explain the process. I give him a šŸ‘ for breaking it down to a simple point.

  • Review 134 (2023-06-15 - Rating: 5)

    Great Experience with Tony. Very Knowledgeable and Tony answered all our questions. Appreciate that he was not rushed but had time to talk with us about any concerns we had. There was no pressure with today only price and this definitely put us at ease.

  • Review 135 (2024-03-09 - Rating: 5)

    Brian was a pleasure to work with throughout the quote process. Appreciated all the time he spent ensuring we had all our questions answered and explaining what could be expected in the next steps of the process.

  • Review 136 (2024-02-03 - Rating: 5)

    The sales person, Eric Washington was professional, knowledgeable, and efficient. The quote seems to be reasonable. Service so far was timely and polite.

  • Review 137 (2024-02-23 - Rating: 5)

    Enjoyed how informative and not pushy Eric was for us today. He didnā€™t skip a beat answering questions and being upfront, we appreciated that! Keep up the good work Eric!

  • Review 138 (2023-08-09 - Rating: 5)

    Tony was very professional and punctual for our appointment. He answered all of my questions and was very thorough & knowledgeable. I really appreciated receiving the quote at the appointment. Thank you!

  • Review 139 (2024-06-21 - Rating: 5)

    Eric was very professional and went over everything thoroughly. I will definitely go with window world for my window installation

  • Review 140 (2024-09-10 - Rating: 5)

    Very impressed with the professionalism of the Window World Salesman Eric Washington. He was very knowledgeable about the products and installation procedures. A great rep for Window World. Tom

  • Review 141 (2020-01-13 - Rating: 5)

    From the estimate to the install, we were treated to professionalism and great customer service. Josh, Curtis, and John did an outstanding job and managed to get the job done in one day..unintentionally! They stayed until it was done, and except for the stickers that must remain until the inspection, you couldnt even tell they had been there! Spic and span house and beautiful windows!!Great product, great price, and the best service. We are very glad we went with Window World!

  • Review 142 (2022-12-30 - Rating: 5)

    Brian was so knowledgeableAnd helpful in getting us the right windows at the best price. We appreciated his personal, yet professional service and wouldnā€™t hesitate to call on him again if the need arises. Looking forward to our new windows!

  • Review 143 (2022-12-31 - Rating: 5)

    We just ordered our windows, so I cant speak to their quality, but our experience with Ryan when ordering them was excellent. He was here when promised and took the time to price out all of the options we were considering. He is very knowledgeable and quite pleasant to work with.

  • Review 144 (2023-03-14 - Rating: 5)

    The guys who installed both the windows and the storm door did a great job. They were very good about calling to let me know when they were coming. While they were here, they did a really good job and explained everything to me about the windows and the door. They were a pleasure to work with.

  • Review 145 (2023-04-11 - Rating: 5)

    Seven windows replaced and French doors. Professional, friendly, thorough.

  • Review 146 (2023-08-16 - Rating: 5)

    Tony came out and took measurements. We discussed our options and he was very professional and knowledgeable. We are currently discussing options and will most likely be doing our windows through Tony.

  • Review 147 (2020-07-22 - Rating: 5)

    Tony arrived early, came well prepared had all his materials and and displays with him when he arrived. Went right to work upon arrival taking measurements of all the windows and doors. Once completed he came in sat down with us and explained the options available. Gave us pricing options on the different models and did a great job of helping us select what was best for us. Was not pushy at all but did a good job of explaining the pros of why window world products meet and exceed consumer expectations. We were considering purchasing from another vendor in town but after working with Tony that was no longer an options. He answered all our questions and when I followed up with a few more he responded right away and helped us secure a better deal. A-1 experience so far and if the windows and doors are as good as advertised Iā€™ll follow-up with another review. Only negative we have is having to wait 10-12 weeks to get them installed, which he went into detail to explain why.

  • Review 148 (2024-11-16 - Rating: 5)

    Eric Washington answered all our questions and was very pleasent. Very professional.

  • Review 149 (2024-11-30 - Rating: 5)

    Eric was very knowledgeable, very personable, and very persuasive.

  • Review 150 (2022-02-12 - Rating: 5)

    My windows have not been installed yet since Iā€™m just starting the process. However- I completed my request for a quote on a Sunday late afternoon & had a call in less than 10 minutes to schedule an appointment. Yes, Wow! I was scheduled an appointment the following week and Marty, my rep, was so kind to reschedule at the last minute since I had something come up. My appointment was this morning. Marty was on time, very courteous and professional. He gave me all of the info I needed and the price was much less than I expected so very pleased! Iā€™ve also had several friends highly recommend Window World and so far Iā€™m extremely impressed!! Now just to wait for the back order process, which Marty informed me of and Iā€™ve heard about in the news. I can wait knowing Iā€™m getting the best service and price!

  • Review 151 (2024-08-14 - Rating: 5)

    Great job! Definitely recommend for all windows and doors! No issues!

  • Review 152 (2023-11-28 - Rating: 5)

    I cannot believe how great Gordon was. He was quick and professional. Itā€™s so difficult to find quality customer service these days.Gordon was the epitome of fair and honest.

  • Review 153 (2021-08-05 - Rating: 4)

    Want to give 5 stars, but our second experience has been less than ideal..We had our windows done a few years ago, a team of 2 came out and did all 16 windows in a single day! Definitely helped our home be more energy efficient and reduced road noise compared to out single pane windows before.Went back to WW for a door installation. Took a while to get scheduled and had to call multiple times to see if our doors were even ready, as we never received any updates from when we purchased the services months before. Again, a team of 2 came and installed doors, did a great job, were friendly and professional. However, they forgot the new door handles, so we had to call to schedule the installation of those. Installer comes and he has the wrong pieces. WE HAD TO CALL AGAIN to reschedule. Now they dont have our handles in stock. No ETA. Not ideal and more than a little frustrating to be waiting for phone calls and taking multiple days off to get this completed.On a positive note both the doors and the windows look great and are secure, but wish we had the handles we paid for.

  • Review 154 (2024-10-01 - Rating: 5)

    Friendly, knowledgeable And professionalā€¦ no pressureā€¦ nice guy

  • Review 155 (2024-12-20 - Rating: 5)

    Eric was very knowledgeable and easy to work with

  • Review 156 (2024-09-17 - Rating: 5)

    Eric was very professional and informative.He answered all of our questions.

  • Review 157 (2023-11-13 - Rating: 5)

    Efficient, neat removal of old door and windows. Gave good instructions on the use of the door and windows. Cleaned up neatly and removed all debris. They were courteous and knowledgeable gentlemen. We recommend them.

  • Review 158 (2022-02-01 - Rating: 5)

    Tony Gleason from Window World came today to give me an estimate for replacing all of my windows. He was very professional, courteous, on time and very knowledgeable about their products. Within 30 minutes he had measured all the windows and had a written proposal for my viewing. He took the time to listen to my needs and concerns. I indicated I wanted a little time to consider both proposals and he said take your time and please give him a call if he could answer any other questions. Very happy with our meeting.

  • Review 159 (2023-05-18 - Rating: 4)

    Overall, I am very pleased with the quality of windows from WindowWorld. You will not find a better price on hurricane impact windows in Pensacola. I highly recommend working with Brian S. as he was very knowledgeable and professional. His advice saved me time and money. The installation team did a good job for the most part. I have a few complaints though. They did not clean out the windows well though as I had to go back and clean out the shavings from the drill holes. Some of the drill holes appear to be missing plugs to hide the screws. The windows were very dirty with hand prints, smears, and sweat after the installation. I was very disappointed to find that WindowWorld does not clean the windows after installation and this is on the buyer. I made multiple complaints but they wont budge on this. I would have gladly paid a little more to have this included this in the price. I figured this should be included especially after spending tens of thousands of dollars for such a big job! It took me several days to clean all of the windows. They look great though after I manually cleaned them. WindowWorld, if youre reading this please tell customers this up front and offer a service or include it with the price. Because of this I will only give you 4 stars instead of 5.

  • Review 160 (2023-08-18 - Rating: 5)

    Great experience! Scheduling was quick and easy and Tony was very knowledgeable and helpful while on site. I appreciated getting an immediate quote and being able to ask questions. Highly recommend!

  • Review 161 (2024-05-23 - Rating: 5)

    Tony was great! Very knowledgeable and helpful. He gave me all my options and explained everything clearly. .

  • Review 162 (2024-08-30 - Rating: 5)

    Great service,fast and reliable honored the warranty without question.

  • Review 163 (2022-07-13 - Rating: 5)

    Just got the windows ordered, so not installed yet, but here is some very useful information. By far, the design consultant that came to my home (Ryan) seemed better prepared, more professional, and more knowledgeable of the process, than all the other contractors attempting to assist my window replacement needs. Most importantly, Window World doesnt hide the individual costs for the window project like the other 5 estimates that I received. Their contract has individual line items, with the prices right there for you to see. Hell, some of the other contractors only listed the number of windows and a single price, no breakdown whatsoever! Even refused to add details when I requested. It just gets better... Window World estimated (same brand/same series), much lower than the lowest of the other estimates. Just what I would expect from the largest window replacement firm in the country. Even after I gave them the down payment, to order the windows, they were very responsive when I asked for followup information concerning my order. If all that I have mentioned is an indication of how the install will go, they will get my business for doors and more windows, when this project set is completed. Save yourself a lot of hassle and shananagins from all the window sharks out there, and give Window World a call. Why all the others dont make the process easy (like Window World does)is baffling.

  • Review 164 (2023-03-15 - Rating: 4)

    It took almost a year to get all the windows installed due to a long wait time for the windows to be made, however the installers were professional and easy to work with. I am happy with the quality and appearance of my windows. Thank you for a great job!

  • Review 165 (2024-11-22 - Rating: 5)

    Good install, fair pricing, overall good experience

  • Review 166 (2024-02-24 - Rating: 5)

    Wonderful Experience! Eric was very professional and knowledgeable taking time to help me understand the different types of windows. Would definitely recommend this company!

  • Review 167 (2024-03-11 - Rating: 5)

    Tony was very professional, knowledgeable and punctual. He explained things very well and I canā€™t wait to get my windows!

  • Review 168 (2021-11-23 - Rating: 5)

    Tony. G was great! Very professional, super helpful and easy to talk to! Got an estimate on replacing our windows and look forward to getting them replaced! Affordable and he gave me multiple quotes! Would definitely recommend!

  • Review 169 (2024-02-16 - Rating: 5)

    Tony came our early and took time to explain my options and gave me two pricing scenarios. Will definitely be moving forward with WW!

  • Review 170 (2024-01-20 - Rating: 5)

    The representative was very professional. My wife and I were very pleased with his knowledge, the presentation, options and styles for all the windows and the quote.

  • Review 171 (2023-03-22 - Rating: 5)

    We love our new windows! They were ordered and came in sooner than we expected. The installers were professional and friendly, and, most importantly, they did a fabulous job. We are well pleased with Window World!

  • Review 172 (2020-10-19 - Rating: 5)

    Oct20 - Just had my windows installed by Travis and Shaun. They were terrific. They were very considerate and did an excellent job with the installation. Extremely happy with the completed job. Love the windows. Still waiting on one small window on back order but Meghan worked with me to get the important windows installed right away. Would highly recommend to anyone.Jul20 - Sam was very knowledgeable and courteous. He took time to explain all the pertinent details & warranties, specifications of the windows, current codes and the process for installation. He answered all my questions and provided multiple estimates that I requested. Very professional. I look forward to having the windows installed.

  • Review 173 (2022-03-11 - Rating: 4)

    Great installation of windows and disposal of the old ones. Although they are still having a few delays based on supply & manpower, they work fast and do a very professional installation. Quality and construction is great so far and the installers were polite and careful. 5 Stars if I knew that it would take months after sales call & deposit to installation. I have friends and family that referred me as clients.

  • Review 174 (2024-09-03 - Rating: 5)

    Tony was very personable and helpful! Highly recommend!

  • Review 175 (2024-09-20 - Rating: 5)

    Tony Gleason was a great help today. My house needs some serious upgrades and Tony G. made the stress of going through this process easy. I recommend him highly!

  • Review 176 (2024-09-18 - Rating: 5)

    Tony is so knowledgeable! Such a great process!

  • Review 177 (2023-04-04 - Rating: 5)

    Tony came to give me my quote for new windows today and he was on time, very personable and very helpful . I felt like he really cared about helping with design and function to make sure I buy the best possible.

  • Review 178 (2024-10-01 - Rating: 5)

    Very informative presentation! All my questions were completely answered.

  • Review 179 (2022-03-16 - Rating: 5)

    The representative who came out to our residence for a whole house window replacement quote was very helpful, knowledgeable and professional. He took his time and walked us through the process and was very concerned about our wants and needs. We were very impressed with our initial experience.

  • Review 180 (2023-09-10 - Rating: 5)

    Brian did an amazing job! He was very knowledgeable and made the entire process easy! I would definitely recommend Brian and Window World if you are looking for windows or doors.

  • Review 181 (2024-09-04 - Rating: 5)

    Only gave 5 stars because you dont have 6!

  • Review 182 (2024-11-01 - Rating: 5)

    Excellent quote experience. Friendly and honest service.

  • Review 183 (2024-07-18 - Rating: 5)

    Very professional and provided enough information for us to make an informed decision on windows that would be best for us.

  • Review 184 (2023-12-08 - Rating: 5)

    Thanks to Tony Gleason and Window World for their expertise and direction on replacing our windows. Very impressive company. I would highly recommend W.W for your window needs.

  • Review 185 (2023-11-16 - Rating: 5)

    Our salesman was very nice, polite and very informative. He was patient with answering our questions and it made our decision of what we wanted and needed much easier.

  • Review 186 (2024-08-24 - Rating: 4)

    They were curious, knowledgeable, and respectful. Great experience

  • Review 187 (2022-04-18 - Rating: 5)

    Took some time to get the windows (Impact) but they are well built, incredibly quiet. Robert, Allen, Mike and Graham installed them and they did a great job - despite coming across a snake in my backyard. Be patient with the company while you are waiting for the windows to come in - it will be worth it - Mark will make sure you get what you pay for. Robert will make sure its a rock solid installation.

  • Review 188 (2022-09-21 - Rating: 5)

    We had ordered windows from a different manufacturer and they were not able to deliver within six months. Their initial commitment was to have the windows to us within 10 to 12 weeks. After we deposit 100% of our money with them no clue when the windows will be delivered.I contacted Chris McIntosh. Chris came out within 24 hours, verified measurements with me, wrote the contract and we gave him a deposit. He promised that the windows would be ready for us within six weeks. He kept his word he had six weeks later we had windows and are able to finish the property in which we have been renovating.We would like to say thank you to Chris as well as the window world team for making this happen ā€œas promised ā€œin such a volatile world.Gerry Mounsey

  • Review 189 (2024-03-17 - Rating: 5)

    Eric with Window World was very friendly, helpful, and informative in looking at options for our upcoming window replacement. We would recommend him and Window World to others as well!

Similar Organizations