Monkey Wrench Plumbing, Heating, Air & Electric

Located in Pasadena, California

Address: 680 E Colorado Blvd Suite 200-G, Pasadena, CA 91101, United States

Phone: +1 626-225-2081

Rating: 4.8

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-11 - Rating: 5)
It was just an overdue annual service but Gabriel explained what he was going to do before he even started! He as polite, professional and respectful. Most things were in good shape but he explained the couple items that needed to be address as well as some additional things that could extend or improve the life span or performance of our system as well as the possible expenses. This was our first experience with Monkey Wrench and we were very pleased. We feel confident recommending them to anyone that asks.

Review 2 (2024-10-12 - Rating: 5)
Monkey Wrench Plumbing Heating and AC is by far the best experience I’ve ever had in a time where you’d need a plumber. I have used them multiple times. This most recently time I called them out for AC service. The technician, Chai, was very professional and explained everything to me. They even take picture along the way so you know exactly what they’ve done.

Review 3 (2024-06-20 - Rating: 5)
Monkey Wrench has been really great for all of the services theyve done at my home. Most recently their technician Luis came and helped with some repairs and sewer inspection and clean out. He was fantastic, addressed all the issues right away, was very thorough in explaining everything and was super friendly and helpful throughout the service call. I recommend Monkey Wrench Plumbing to anyone looking for reliable, expert plumbing services at their home. Five stars!

Review 4 (2024-12-31 - Rating: 5)
Alex from Monkey Wrench plumbing, air and heating did an amazing job and explained everything from the start to the end of the job. Thank you

Review 5 (2024-11-18 - Rating: 5)
Alex was very polite, efficient and thorough. He let me see in the attic what he was checking and made recommendations to prevent damaging the motor or computer board in case of a power outage.

Review 6 (2024-09-04 - Rating: 5)
David was excellent. He explained my options and was very professional. Do whatever you need to do to keep David as a Monkey Wrench as an employee.

Review 7 (2024-11-18 - Rating: 5)
Daniel did a great job troubleshooting my outdoor lighting issues and had things up and running again quickly. Thanks Monkey Wrench!

Review 8 (2024-10-23 - Rating: 5)
THANK YOU SO MUCH Monkey Wrench specially Mike Gaitan. He was on time, professional and knowledgeable. Great job.

Review 9 (2024-02-12 - Rating: 5)
Rick is the most amazing technician I have ever dealt with for our home. Not only is he knowledgeable, he is SO polite and respectful. Rick needs to be recognized in front of his peers/coworkers for excellent service. If more people would be like Rick, we would live in a better world! Thank you Monkey Wrench for having such a terrific employee!

Review 10 (2024-11-25 - Rating: 5)
Enrique quickly identified the issues with our tankless water heater and fixed them in as cost efficient a way as possible! Thank you!

Review 11 (2024-08-21 - Rating: 4)
Called for service on a Daikin mini split unit that was sold and installed by LA Canada Air, which became monkey wrench plumbing and HVAC about 2 years ago, or so we were told.We then paid $650 last week to fix a leaking AC unit for the second time.The unit leaked again within 4 days. Its been fixed it evaluated 3x now. A different technician came back and said everything was fine and tried to sell me a service contract and blamed me for it being dirty even though he was the third person from monkey wrench to work in it in the last week. We never got to fixing the leaking unit. Eventually a rep on the phone said monkey wrench bought LA Canada airs customer list, not their contracts or commitments. They have no service records, and wont honor warranty or work.The technician said to call him if it leaked again. He didnt pick up the phone. Office said they would reach him and me call back. They didnt. By 4 pm all calls went to answering service which said office would call be back, they didnt. A pattern emerging. Ill update this review if they fix it. If no update, I would strongly suggest finding another company.David came back and was outstanding. He listened and worked with me. The first technician cleaned the unit. The second replaced the pump for $650. The third erroneously said the unit was dirty and misdiagnosed the pump sound, clearly demonstrating a profound lack of understanding. Im not a mechanic and I clearly understood the unit much better than him. The fourth technician, David, did a great job. Eventually, we determined that there was a problem with the coupling that holds the fuse. Turns out I never needed a pump, there was no issue with anything other than a connection. While it took a while to get there, David basically listened to my experience with the unit, methodically tested different hypotheses and ultimately arrived at a durable solution. Id welcome David back in a heartbeat. Ive informed Monkey Wrench that I would not allow that third technician anywhere near my equipment. If you use them, be weary of recommendations that dont make sense. BTW - it was same with La Canada Air, some stars, but also some duds. Neither company does a great job of vetting and overseeing employee quality.

Review 12 (2024-02-06 - Rating: 5)
Sovann and his two colleagues went above and beyond during our furnace repair appointment. In addition to completing the scheduled work, they performed an air flow inspection. They found a broken strap and a crushed duct tube that was preventing proper flow. We really appreciated their expertise and also how quick and efficient they were in completing the repairs. I didn’t have enough cash to tip the guys, but they definitely deserve special thanks for a job well done!

Review 13 (2024-07-22 - Rating: 5)
Mike was very professional and explained the plumbing issues we faced, giving us the options to fix the problems. Very easy to work with.

Review 14 (2024-02-09 - Rating: 5)
Rick Aguirre was very helpful in explaining what was causing our issue. He even provided solutions we can do on our own without having to sign up for service. Very knowledgable and professional, would highly recommend him to anyone.

Review 15 (2023-09-13 - Rating: 5)
Mike was very helpful. He didnt find anything on his camera in the pipes. He stayed and made sure that there were no other stoppages for our sinks and toilets. I was only charged for his transportation $49. Other companies were not able to accommodate me at the time and wanted to charge me before the work started. I trust this company!

Review 16 (2024-12-11 - Rating: 5)
Abraham and nixon did a great job with a water softener diagnosis and install!

Review 17 (2024-03-04 - Rating: 5)
Mr. Luis Orellana provided excellent plumbing services, demonstrating focus and competence. He effectively resolved the issue and offered maintenance advice for clear drains. Highly recommended for all homeowners.

Review 18 (2024-09-15 - Rating: 5)
Jonathan Bruse was extremely understanding and willing to help me solve my water heater and toilet issue.

Review 19 (2024-02-10 - Rating: 5)
This was my first time using Monkey Wrench for HVAC inspection. Ozzy explained the problem well with pictures and supervisor Joel promptly came to verify findings. Both were efficient and courteous. I am happy that I took Monkey Wrenchs Home Protection Plan.

Review 20 (2021-09-20 - Rating: 5)
My Monkey Wrench technician Rick Aguirre was simply outstanding. I cannot recommend Rick and the service team at Monkey Wrench more highly. It’s gratifying to know that you are in such good hands. Not only were my issues resolved, no matter the time it took, but I walked away learning more about my home’s infrastructure than I ever did before. Rick was amazing in his diagnostic abilities, which only comes from experience and a wealth of knowledge. I have the utmost respect for that. Thank you for taking care of my issues and for being such a fabulous communicator and advocate for your customer.

Review 21 (2022-04-23 - Rating: 5)
On Demand water heater stopped working and was leaking water. I tried several plumbing companies but they were all booked up for days.I went on Google and found Monkey Wrench.Their dispatcher took my info and text me within a short time saying a tech was on his way with tracking info reflecting how far away he was and approximate arrival time. Rick arrived in about 20 minutes. He checked my heater for a repair but I told him I wanted it replaced. He showed me different models and their costs. I chose oneand he began work immediately. He was very professional, knowledgeable and personable.An assistant arrived soon to help. He answered all my questions and explained why he had to do certain things to pass code. After five hours of work he went over the installation with me. It always took forever to get hot water in the kitchen. He installed something under my kitchen sink that gives hot water almost immediately. We have never had much water pressure in the kitchen but he took care of that as well. I highly recommend the company for their work, staff and follow up communication.

Review 22 (2023-09-13 - Rating: 5)
If you have a tankless hot water heater, the Monkey Wrench plumbers are exceptionally qualified to maintain and repair if necessary your unit. Enrique is a pleasant well qualified technician whom I would highly recommend.

Review 23 (2023-12-07 - Rating: 5)
David Castro does excellent work!! He has been servicing and maintaining my central air conditioning and heating unit regularly. He is professional, knows what he is doing, and is trustworthy. My unit developed a problem, but he has kept it going and it continues to perform well. Thank you David!!!UPDATE: David continues to do excellent work!! The heater on my new heating and air conditioning unit stopped working. David spent time identifying the problem, replacing a part, thoroughly checking the heater, and making adjustments. Now, I have plenty of heat, much better than my old heater!! Thank you David!!!

Review 24 (2022-07-12 - Rating: 5)
I first scheduled an appointment online with Monkey Wrench for a Wednesday but when they called me to confirm they offered to come 2 days sooner. This worked out very well for us because our tankless water heater needed servicing sooner than my requested day, score! Ricardo was very friendly and knowledgeable. We will request him in the future for sure!

Review 25 (2023-08-15 - Rating: 5)
Excellent experience working with Enrique today. He was very professional and treated me with respect. He worked fast and fixed my leaking pipe. This company it top notch from when I set the appointment to leaving my home clean after the work was done. Highly recommend.

Review 26 (2022-08-11 - Rating: 5)
I had a great experience with Monkey Wrench, specifically with Luis Munoz. He was friendly, professional, and very knowledgable about all the different plumbing work that I needed fixed. He installed a tankless water heater as well as new sink and shower faucets, and he was able to show and explain to me in lay person terms what caused my various issues. Luis also kept me updated throughout each installation/issue and wasnt pushy about me having certain work done. He made sure to give me all my options and let me choose how I wanted to proceed. I will definitely be using Monkey Wrench again in the future and will be asking specifically for Luis.

Review 27 (2023-04-07 - Rating: 5)
I ve used Monkey Wrench for the last two years. They are my go to for any emergencies or any projects to get my very old house up to date and running at its maximum capacity. The service is always thorough and very honest. They have me as a customer for life

Review 28 (2021-10-21 - Rating: 5)
Monkey Wrench plumbing did an amazing job. Omar is a great plumber and very knowledgeable and professional. He always was willing to work with us and answer all of our questions in regard to our water heater issues and water pressure issues. Problem fixed. Affordable, professional and will definitely be a repeat customer.

Review 29 (2022-11-17 - Rating: 5)
The Technician from Monkey Wrench arrived on time and proceeded to service our two HVAC systems. He was very courteous and knowledgeable. After completing the service, he thoroughly explained what he had done and made recommendations. A very pleasant experience. I will use Monkey Wrench again.

Review 30 (2024-09-05 - Rating: 5)
David was prompt, courteous, knowledgeable, and empathetic; a total pleasure to work with!

Review 31 (2021-08-05 - Rating: 5)
Amazing service, Rick is a consummate professional. Weve had work done twice by him now and been very impressed both times. Quick response, fast to start working, and we received multiple quotes at different price levels so could pick an option we could afford. I would highly recommend for any plumbing work.

Review 32 (2021-07-30 - Rating: 5)
I needed a new gas line installed for fire pit but I needed it to be done ASAP because I was just about to start my backyard remodel and the line had to go in first. Monkey Wrench gave me an appointment for the next day and they were able to complete the job the same day, which was important as I was leaving town for the weekend. The crew worked until 9:00 pm to get the job done.During the estimate process, Rick was professional and even was able to work within my budget. The process was painless and done the work done was done well. Monkey Wrench did a great job.

Review 33 (2023-11-22 - Rating: 5)
David Castro is our requested technician. He is always professional, courteous, and best of all EXPERIENCED! We use MonkeyWrench, they are organized, offer fair prices, and employ skilled technicians like David Castro.

Review 34 (2022-01-18 - Rating: 5)
We had our annual maintenance on our tankless hot water heater. David did an excellent job and was thorough. He communicated his plan to me clearly. David was very conscientious and helped in the clean-up (as our hot water heater is located inside a cabinet in our kitchen). Would definitely recommend. Very pleased with the service.

Review 35 (2022-02-03 - Rating: 5)
These guys are great, we just bought a new home.... built in 1928. Monkey Wrench has been out four times for various reasons. I couldnt be happier with their service. They are one time, professional, courteous, and do quality work. Thank you Edward (our technician) for all you do!

Review 36 (2023-11-30 - Rating: 5)
The new furnace is more high-maintenance than my old one, which is disappointing, but Chai explained its because its low-emission, which I support. The service is excellent, great scheduling and Chai was very nice and helpful.

Review 37 (2022-01-26 - Rating: 5)
Mike Gaitan came to check on my issue. He was very nice and professional. He gave me his opinion on what the problem could be and a quote. I’m pretty sure I will have them do the job but I’m going to have to wait till next month to handle this project.I’m very happy with the Company’s communication skills/tools, I would definitely recommend them.Thanks Mike!

Review 38 (2024-02-10 - Rating: 5)
Savonn was exceptional!! We are extremely happy with his work and professionalism. My goodness, he also brought treats for our dogs!!! OUTSANDING!!!

Review 39 (2024-09-10 - Rating: 5)
Came on time, worked quickly, diagnosed the issue and fixed it at a reasonable price.

Review 40 (2022-08-30 - Rating: 5)
I had my tankless water heater serviced.(descaling process)The two young men where very professional. They finished the job on time cleaned up after themselves and explain every step.I felt very comfortable the job was well done.

Review 41 (2022-11-17 - Rating: 5)
Used MonkeyWrench once again for annual maintenance on our tankless water heater. Tech (Enrique) was professional, courteous, and most important, on time. He explained everything that he was going to do, did it efficiently, and then re-explained what was done at the end. Always appreciate their attention to detail and focus on customer service. Very pleased with MonkeyWrench and will continue to refer them to friends and rely on them for plumbing service needs.

Review 42 (2022-07-13 - Rating: 5)
From the initial phone call to the end of the project, Monkey Wrench employees were the consummate professionals. Rick the Technician was thoroughly knowledgeable and walked me through all my options. I’m very satisfied.

Review 43 (2021-10-21 - Rating: 5)
We broke our porcelain kitchen sink which was an under mounted farm sink and needed to have it removed and a new one installed. We called a few other places first and they all told us that the job couldn’t be done without breaking our counter tops. Mike and Monkey Wrench saved the day by removing the old sink and installing a new one without damaging our counter tops whatsoever. They even helped us select the new sink and ordered it for us. These guys did great work and were very communicative throughout the process as we were waiting on the new sink to arrive. Very professional and couldn’t have been nicer. But more importantly, the work was well done and they were meticulous about getting everything just right and looking good too.

Review 44 (2021-07-27 - Rating: 5)
Our service is not listed here. Andres came to perform the annual maintenance of our instant hot water heater. He was very professional and thorough in his explanation of the service that he would be conducting and offered multiple solutions to our hard water issues. He was punctual and courteous. I will definitely use Monkey Wrench Plumbing in the future.

Review 45 (2023-03-06 - Rating: 5)
David was exceptionally professional in his approach to me and to the job. He efficiently performed the task and kept me apprised of what he was doing and where he was in the job. He has been to the house several times and each time I have been pleased with his work

Review 46 (2023-05-26 - Rating: 5)
David was great! Professional and courteous. He serviced my HVAC for the upcoming summer, and had a couple suggestions to extend the life of my system. Very happy!

Review 47 (2021-07-12 - Rating: 5)
Rick was outstanding. He arrived on time, and communicated the scope of the work and its cost. After the work was done, he took time to explain the inner workings of the Noritz tankless water heater. His answers to my questions were clear and informative. All in all, a really good experience.

Review 48 (2021-08-23 - Rating: 5)
I called Monkey Wrench Plumbing because my Tankless Water Heater wasn’t working and I had no hot water. They sent Enrique right away and he arrived on time. He is so knowledgeable about Tankless Units, he explained the problem thoroughly and gave me multiple options on how to proceed to resolve the issue-depending on my budget. He then fixed my water heater promptly. Now, not only doI have hot water, but the water temperature and pressure is better than it was before! Enrique is professional, friendly, and did the job in no time. Thank you Enrique!! I will recommend Monkey Wrench Plumbing to my friends.-Candice-

Review 49 (2023-05-30 - Rating: 5)
Enrique provided an assessment of our tankless water heater issue, and provided estimates on each option, as well as the pros and cons of each. He showed detailed knowledge of our specific model and how it should be serviced.

Review 50 (2023-06-28 - Rating: 5)
Enrique has serviced our tankless water heater before and his professionalism and quality of work is still outstanding! He never leaves without making sure he answers all our questions.

Review 51 (2022-01-19 - Rating: 5)
Called Monkey Wrench and got a live person who was helpful, professional and made the connection / appointment / dispatch ASAP! had immediate follow up from a plumber (more of a technician), but more on this later.... a few texts later and a few hours later, he arrived. I have a 7yr old tankless water heater, water filters, etc. (Its a NORITZ residential unit). It was getting errored out and stopping functioning and required prof. service..... Anyway - the unit needed a complete rebuild as the technician explained the problem of these complicated, modular, efficient (but not durable), units. He took the time & showed me problem. I could see the issue too & more importantly, he explained options to fix the problem. Once he got the green light, he was back the next day and did 100% of the job. What more can you ask for? Monkey Wrench was punctual, professional, clean, knowledgeable, and just a good company!

Review 52 (2022-10-27 - Rating: 5)
Kenneth was here with Leah (sp?) and they provided excellent service. Based on my interaction with them I would use this company again. They helped me understand the service they were providing while being professional and helpful.

Review 53 (2022-07-15 - Rating: 5)
The service from Luis was top quality. He was extremely knowledgable, very communicative, and dealt with all our plumbing issues quickly and on time. Highly recommend!

Review 54 (2021-08-17 - Rating: 5)
Rick is amazing. Hes clear and concise about what needs to be done. He gives you options and lets you know the benefits and cons (if any) of each. He was extremely helpful and friendly and would absolutely recommend Rick and Monkey Wrench Plumbing to anyone.

Review 55 (2022-11-01 - Rating: 5)
Prompt and comprehensive service for our HVAC (mini splits). Friendly and knowledgeable and fixed the problems. Kenneth also suggested preventative maintenance which we had not thought of. Excellent service and would definitely use again.

Review 56 (2023-09-13 - Rating: 5)
Josh is the best. I trust he will always give an honest opinion and the work will be completed with perfection. I can not recommend him enough.

Review 57 (2021-07-09 - Rating: 5)
Communication was great. Right on time, same day I called. He diagnosed problems with my ~15-year-old Noritz tankless water heater that were going to be very expensive, then closed it back up to give me time to decide. Whole visit was under 10 minutes and there was no charge. Very professional.

Review 58 (2021-07-22 - Rating: 5)
Omar provided exceptional service in a polite and sincere manner. His instincts on the nature of the problem were right on and he was persistent with his efforts to ensure the job was completed correctly. He was both honest and respectful and provided insight on several issues and how to address them.

Review 59 (2022-04-14 - Rating: 5)
Omar Lopes did a pro job and hes a pretty smart cookie. Jennifer also provided pro direction and im very happy with my service. I cant wait for my next breakage so I can call these guys again! lol

Review 60 (2024-08-28 - Rating: 5)
Our tech was very Knowledgeable. Prompt and Courteous.

Review 61 (2021-07-19 - Rating: 5)
Enrique is awesome and does work efficiently. He did work on our Tankless water heater and now on our shower. I trust his work and will be requesting for him to each time I have plumbing issues and others.

Review 62 (2023-01-10 - Rating: 5)
HiRick was terrific. He explained everything including the need for bypass valves on supply and hot-out for maintenance. He also suggested a filter for removal of hardness minerals.Good job gentleman and thanks for the Veterans discount.Best,Greggory Gannon and Sheri Gasché

Review 63 (2024-10-11 - Rating: 5)
Chai was very helpful. He patiently explained the problem and was not pushy about recommendations.

Review 64 (2024-03-05 - Rating: 5)
I’ve been using Monkey Wrench for years. Ozzy was pleasant, informed me every step of the way, and efficient.

Review 65 (2024-02-23 - Rating: 5)
So grateful for Ozzys help and expert knowledge.Great service and friendly help. Hes the best.

Review 66 (2022-07-14 - Rating: 5)
Luis Munoz was professional and very nice. His work was excellent and performed quickly. We will be calling him back for future work.

Review 67 (2021-09-11 - Rating: 5)
I 100% recommend Monkey Wrench.I use them for my home and office. The booking process is professional and efficient. Every person that has come out to do repairs have been nice, professional and forthcoming with information.

Review 68 (2021-08-13 - Rating: 5)
Rick Aguirre your awesome! Very knowledgeable and friendly my experience with Monkey Wrench was great, would highly recommend them, and will call them for all future needs....

Review 69 (2022-01-25 - Rating: 5)
Scary clog? Thrown overflow-eth? Fear not - Monkey Wrench in general and their tech Mike in particular got the job done. Outstanding all around service. 10/10 - I might clog another toilet just to have them come back and save me again.

Review 70 (2024-02-05 - Rating: 5)
Jonathan was friendly and professional. He explained what he was going to do and completed his work quickly.

Review 71 (2021-08-13 - Rating: 5)
Rick and David did an amazing job! They were professional, courteous, and my dog loved them! Will call them for all my plumbing needs.

Review 72 (2023-06-28 - Rating: 5)
Super friendly and helpful. Explained every step of what they were doing, made me feel confident in their work, and I will definitely use them again in the future

Review 73 (2021-08-19 - Rating: 5)
My yearly upkeep on tankless water heater....always avoiding damage. Quick while he was cleaning the system and letting the vinegar doing its thing, he was organizing his truck supplies, always keeping busy. Thanks... I can breath easy for another year.

Review 74 (2022-03-23 - Rating: 5)
Technician Mike and others technicians as needed did a great job of unstopping a blockage and cleaning the drainage pipes from the laundry in the garage, under the house and to the street. Very happy with the job they’ve done.

Review 75 (2024-02-12 - Rating: 5)
Excellent! Monkey Wrench technicians were all outstanding - very attentive to our needs.

Review 76 (2022-01-20 - Rating: 5)
We had a few faucets that were loose and a drain that was clogged. Octavio was very timely, friendly and advised what faucets we would need if we wanted to replace. Thank You Monkey Wrench!!!

Review 77 (2021-07-16 - Rating: 5)
I can finally take a deep breath. There is a business out here that can articulate and get to the root of the problem. I think I found my permanent plumbing company! Mike G. was assigned to my project and he did an excellent job!

Review 78 (2021-08-18 - Rating: 5)
Monkey Wrench is extremely professional and reliable. They always provide me with exceptional service. Highly recommend.

Review 79 (2022-08-30 - Rating: 5)
Enrique was very thorough explaining the services available for my tankless water heater. He performed a descaling service in a timely manner.

Review 80 (2023-02-01 - Rating: 5)
First time customer and I can tell the job was done right! (...in part because the default were just long enough to fit, and since that might have been an issue later, he left to get better ones.)

Review 81 (2024-07-30 - Rating: 5)
Luis Munoz was very pollite and helpful.

Review 82 (2023-09-01 - Rating: 5)
David is great with our annual cleaning and came today to trouble shoot a problem. Always professional and nice!

Review 83 (2021-08-20 - Rating: 5)
So efficient and professional. I called on a Thursday and had a new water heater on Friday before 1pm. Every step of the way I was treated wonderfully (and my dog was, too.)

Review 84 (2021-08-24 - Rating: 5)
Rick was very professional and knowledgeable about what water heater my family needed. He also did not try to over sell me on other items I did not need. Thank you!

Review 85 (2021-11-01 - Rating: 5)
Called to check on tankless error code. They did a phenomenal job addressing the problem and suggested some other fixes to make system more efficient. Everything done exactly as they said and on time.

Review 86 (2024-02-09 - Rating: 5)
Excellent technician, did a great job and answered all my questions. He knows his stuff.

Review 87 (2024-03-05 - Rating: 5)
Tech Luis was amazing, next time I need a plumber I will ask for him.

Review 88 (2022-04-23 - Rating: 5)
Carlos did a great job! Took care of the water heater complete rebuild work that no other company offers to handle.

Review 89 (2022-07-19 - Rating: 5)
Octavio and Jesus were fantastic. They walked me through everything, and I will most definitely use them again for other plumbing projects.

Review 90 (2021-07-28 - Rating: 5)
Rick is very knowledgeable on Nortiz water heaters. Rick and his helper where on time and and able to trouble shoot my problem quickly. Rick will be my new plumber.

Review 91 (2024-02-09 - Rating: 5)
Our technician Luis was outstanding. I highly recommend him.

Review 92 (2021-11-01 - Rating: 5)
Had a water pressure issue that our Tech Enrique found and repaired. Always professional and polite. Thanks Enrique and Monkey Wrench plumbing.

Review 93 (2023-04-06 - Rating: 5)
Enrique has been professional from the first moment I spoke with him, great attitude and you can tell over the phone your going to be taken care of.

Review 94 (2022-01-18 - Rating: 5)
Excellent - and in this era of Covid and supply chain issues - astonishing fast service and support. All the technicians have been very knowledgable. A well-managed company.

Review 95 (2024-11-18 - Rating: 5)
Exelent

Review 96 (2021-10-26 - Rating: 5)
Mike Gaitan knows what to do. Very friendly. Show up on time and gave me a few optionals to choose. Great service!!!

Review 97 (2022-11-18 - Rating: 5)
This is the my first time with Monky.They have so professional service from order to finishing job.And technician has professional knowledge and service.Thank you

Review 98 (2024-01-31 - Rating: 5)
I had a sudden water heater issue in the evening and was able to self schedule Monkey Wrench easily for next day service. The office contacted via email and text early in the morning at 7:30am to ask about issue details and assign me a qualified technician for same-day afternoon. Ruben came to my house on-time, took his time to diagnose, explain, fix, and went above and beyond to offer me seven options to repair or replace my old incorrectly installed appliances. I appreciated his deep knowledge in the water heater and filtration system space. The office works smoothly and efficiently. Highly recommend.

Review 99 (2024-05-03 - Rating: 5)
Mike very effectively resolved my plumbing issues.

Review 100 (2021-08-15 - Rating: 4)
Enrique was very thorough, quick and neat. He is also a very good salesman. Very knowledgable. Thank you.

Review 101 (2022-02-01 - Rating: 5)
I called them and not only were they at my house in a few hours, they were nice, professional and honest. I would highly recommend this company.

Review 102 (2024-05-21 - Rating: 5)
Monkey Wrench technician performed a regular HVAC equipment maintenance service today at my home - entire experience was top notch - courteous and very knowledgeable service tech (David) performed a very transparent and professional service routine and completed necessary repairs quickly and efficiently. Very happy with the entire experience.

Review 103 (2023-04-10 - Rating: 5)
Installers were very respectful, informative, engaging and did an outstanding job for me.

Review 104 (2024-07-19 - Rating: 5)
Great technician, and help fix an existing problem.

Review 105 (2023-01-31 - Rating: 5)
They were thorough and thoughtful about the issue at hand. They showed confidence and competence in their profession.

Review 106 (2023-06-30 - Rating: 5)
Needed a new garbage disposal installed and the technician was on time, friendly, smelled good, and got the job done efficiently.

Review 107 (2023-03-01 - Rating: 5)
Enrique came to replace my hot water heater and was very thorough and thoughtful.

Review 108 (2021-07-19 - Rating: 5)
Mike was business-like and professional, honest, and tidy. Mike solved my plumbing issue quickly.

Review 109 (2024-02-08 - Rating: 5)
Amazing job from customer service team and Ramon who came by and fixed our sink issue! Super communicative, super fast, super good work. Great local business.

Review 110 (2024-12-03 - Rating: 5)
Excellent service and communication

Review 111 (2024-02-09 - Rating: 4)
Dear Monkey Wrench- Sovann Chhina is a great man that installed all well and it is heating well.However, I did not look at final job til they left. Can you please have them come back and finish the ducting. It needs some sort of ban around venting connection to the heating duct.Need them to please come back and finish wrapping

Review 112 (2022-07-20 - Rating: 5)
Luis was very helpful and Id definitely use his services again

Review 113 (2023-10-16 - Rating: 5)
Sean came out, diagnosed a problem with our furnace in minutes then came back 20 minutes later with several options for repair. He explained everything perfectly and helped me make an honest decision on how to move forward. Good person!

Review 114 (2021-07-22 - Rating: 5)
Andres was amazing and extremely helpful in letting me know the problem!

Review 115 (2021-10-28 - Rating: 5)
I am not happy that he talked with my tenant on matters pertaining to my house. Now my tenant is forcing me to do what he has diagnosed

Review 116 (2022-08-29 - Rating: 5)
Luis is the best ! Super helpful and professional and knowledgeable! Would highly recommend !!

Review 117 (2023-09-11 - Rating: 5)
Luis was great. Monkey Wrench had a seamless appointment setup up from beginning to end. Would definitely recommend.

Review 118 (2021-10-28 - Rating: 5)
Rick was fantastic. Extremely knowledgable, friendly, and presenting solutions.

Review 119 (2023-10-12 - Rating: 5)
He was professional and made sure everything was working before leaving.

Review 120 (2023-10-13 - Rating: 4)
Jonathan did a good job to explain things to me. He is very professional.

Review 121 (2021-07-21 - Rating: 5)
Andres helped me fix the toilet extremely quickly. Was friendly and helped me save money in doing so

Review 122 (2023-10-13 - Rating: 5)
David is professionals, trustworthy and kind. I recommend him wholeheartedly.

Review 123 (2023-01-31 - Rating: 5)
So grateful I used this company. I looked at a few companies and these while not the cheapest had the best customer care and a good price. They also went above and beyond during the install to make sure everything was working - even going so far as to do extra work that wasn’t originally included in the bid to make sure everything worked when they left.

Review 124 (2023-10-13 - Rating: 5)
We were very happy with the quality of the product and the professionalism of the installers. We have used Monkey Wrench for years and will continue to do so when needed.

Review 125 (2021-10-28 - Rating: 5)
Michael was great! Super informed and upfront, and honest.

Review 126 (2023-03-07 - Rating: 5)
I’ve had good experiences with two people from Monkey Wrench Plumbing and Heating - both were extremely knowledgeable and helpful. I haven’t decided yet which of my many options to go with but I feel like they gave me as many options as possible! Thanks John and Jeremy!

Review 127 (2021-08-13 - Rating: 5)
Thank you so much! Very professional and knowledgeable!! Highly recommend!!

Review 128 (2023-01-10 - Rating: 5)
Felix did a great job diagnosing the issue and making recommendations on how to move forward. This is our second positive experience with Monkey Wrench and we definitely recommend them.

Review 129 (2021-07-10 - Rating: 5)
Melvin was excellent... knowledgeable, experienced and courteous.

Review 130 (2021-09-10 - Rating: 5)
Had a great experience all around. Would have to say it was the most professional plumbing repair experience I’ve had to date. The dispatch was prompt, the quote process was through/honest, and the work completed by Rick/Chase/Omar was timely and very professional. No high pressure sales tactics or forcing the most expensive option. Lots of photos taken during the process and uploaded to my customer profile, which will no doubt help with any future plumbing issues that may come up. A definite recommendation.

Review 131 (2022-04-25 - Rating: 5)
Octavio was very helpful and very professional. A++

Review 132 (2023-05-27 - Rating: 5)
Fantastic, professional and terrific follow through.

Review 133 (2021-10-28 - Rating: 5)
Rick Aguirre from Monkey plumbing installed a water conditioner unit and did maintenance on my two tankless water heater’s! He did a professional fantastic job for us! He was so fast and knowledgeable about everything! I will definitely ask for him again for any future project we decide to have done and for maintenance on our equipment. His personality was great he made us feel comfortable about doing this new project. He was kind and friendly too! Great company I will use them again and I have used them more than once inthe past years and they are consistent on their professional quality of work!

Review 134 (2023-06-29 - Rating: 5)
Sean is an awesome and thorough tech.

Review 135 (2023-01-10 - Rating: 5)
John came out to provide an estimate to repair/replace our HVAC system. He was knowledgeable, thorough and great to work with!

Review 136 (2021-08-18 - Rating: 5)
Monkey Wrench Plumbing was great to work with! I highly recommend them! They were pleasant to deal with and the service tech who came out and also came back and did the work was nice, professional and knowledgeable and did a really nice job. Thanks Enrique Rodriguez!

Review 137 (2021-10-26 - Rating: 5)
Fantastic service from Rick as well as the appointment process. Very knowledgeable , explained options well, got it done right. Definitely using them again if needed.👍🏼👍🏼