Tri-County Water Services, Inc.
Located in Parkesburg, Pennsylvania
Address: 443 W 1st Ave, Parkesburg, PA 19365, United States
Phone: +1 610-857-1740
Rating: 5
Services
- Online estimates
- Wheelchair-accessible car park
Categories
- Plumber
- Septic system service
- Water purification company
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-04 - Rating: 5)
I almost dont want to say how great Tri-County is because I want to keep them all to myself. Haha. Seriously though - they came in with a quote that was less than two other quotes I got from competitors. They rearranged their schedule to accommodate an emergency I had. And theyre really generous with their knowledge. Both reps from the company who came out to my house shared the whys and hows of what they were doing. I felt so confident in their work because of this. Incredibly positive experience. Theyre my plumbers now. No question. -
Review 2 (2024-07-12 - Rating: 5)
I noticed the ground was wet around my well and called Tri-County Water right away. They were quick in helping me diagnose the issue and its severity. We were able to schedule time and they promptly came out and fixed my pitiless adapter valve in a few hours! Tri-County had excellent and friendly customer service from the moment I called until the job was done. Very Professional! I will use Tri-County Water Services again! Thank you! -
Review 3 (2019-08-28 - Rating: 5)
I contacted Tri-County Water Services, Inc. regarding a leak in my main water supply located before the main shut off valve. The receptionist was very polite and able to accommodate our needs immediate. She scheduled us for service within hours of my initial call. The plumber, who arrived within the original time frame, was professional and courteous. He repaired the leaking section of pipe and added a new shut off valve. He took the time to explain the cause of the issue and provided suggestions for future potential concerns. Additionally, he flushed the pipes and addressed a clog that formed in the kitchen faucet. The initial quote was reasonable and the repair invoice was fair. I would highly recommend Tri-County Water Service, Inc. for consult and plumbing repairs. -
Review 4 (2024-11-14 - Rating: 5)
Tri County Water was amazing! Had a septic problem and they where there the next morning and fixed shortly after! Highly recommend! -
Review 5 (2019-08-30 - Rating: 5)
After experiencing air in my water lines, I contacted Tri-County Water Services to diagnose and repair the problem. Quinton arrived promptly at the appointed time and performed a quick assessment. As there could be several causes, an appointment was made to return to further assess each potential cause. Unfortunately there was a leak between well head and the house, which required the line be dug up and replaced. Quinton, along with his helper, took care to remove perennials and shrubs before digging. He subsequently checked and re-checked the lines for leaks and properly adjusted the pressure tank, switch, etc. to ensure all was functioning properly. After back filling the area, he carefully raked, seeded and covered the effected area with straw, minimizing damage from excavation. Quinton was, at all times, very professional and respectful toward an anxious homeowner. I sincerely appreciate his honesty and competency and will certainly use this company again in the future. I highly recommend Tri-County Water Services to anyone experiencing well/plumbing problems. (Third pic taken 9 days later..grass is up) -
Review 6 (2023-10-18 - Rating: 5)
The technician was on time and even though I had lost electricity a few minutes before he arrived, he checked what he could and began to bring in the bags of salt. Luckily electricity was restored and he thoroughly gave my system a check-up. They were able to get me scheduled in a few days and everything is working as it should. Tri-County is a great company. -
Review 7 (2023-11-10 - Rating: 5)
After speaking with Jordan via phone and having services confirmed which was a very professional experience. He took the time to confirm all the work that would take place for two days and assured me my water would be restored until the next day which would be Part II of the work. The representatives that completed the work were timely and showed up early, however I watched them wait for about 10 minutes which would be closer to my confirmed time. They too shared the process with me and finished it all in ONE day. They made sure all spickets ran correctly and waited until the air cleared in pipes and discoloration of water returned to normalcy. They were even kind to my neighbors when requesting 2 cars to be moved back a little. In closing, they were literally outside with brooms cleaning up my sidewalk and parking area in front of my house. Id have them back to provide service again!! Great job!!! -
Review 8 (2022-10-04 - Rating: 5)
I have been using Tri County for over 4 years and they have been great to work with. I bought a house last year and they have been here multiple times for a new kitchen sink install, sump pump install, water neutralizer install, dishwasher install, septic back up and various other things as they come up. They are always professional and the results have been exactly as expected. I highly recommend them. -
Review 9 (2023-11-11 - Rating: 5)
All of the folks, I have had the privilege to deal with a Tri County Water Services were excellent. In particular Jordan, who manages the office and James, one of the techs have been particularly outstanding. Highly recommend their organization! -
Review 10 (2020-12-07 - Rating: 5)
I am extremely satisfied with this company! They start your interaction with them by having incredibly polite and helpful staff (I spoke with Natalie) and I was lucky enough to have someone out quickly considering I called with an emergency.I have used their services twice now and was lucky enough to have Quinton (their tech) out each time. He was professional, full of information, and there to help you as a homeowner. Nothing extra was pushed onto me because they want to FIX YOUR PROBLEM, not scam you into things you dont need (Which is a breath of fresh air). One of my fixes even came with an included follow up appointment covered by the initial installation. (AMAZING!!!) I definitely feel like my money was well spent with this company and even though I hope to not have any other emergencies in the near future I know that I have a reliable group I can depend on. I plan to use Tri-County Water Services for a long time to come, you cannot go wrong calling them in for your plumbing needs! -
Review 11 (2023-01-09 - Rating: 5)
Ive used Tri-County for several projects from a full replumbing of a bathroom to support a renovation to simple leak repair. They always provide excellent service and quality work. The team always makes sure that you are satisfied with the work. I would highly recommend them for any plumbing or sewer needs! -
Review 12 (2019-02-01 - Rating: 5)
We had a great experience with Tri-County Water Services . We contacted them about a water treatment system, but they ended up doing much more for us, including some plumbing repairs and moving a hot water baseboard for us. The team was very personable and diligent! They arrived when they said they would and put in 2 long days of work until all the work was completed. They answered all of our questions, and were very conscientious about covering shoes before they went through our house. We would not hesitate to call them in the future, and HIGHLY recommend them!!! -
Review 13 (2020-07-22 - Rating: 5)
I have been using Tri-County Water services for years now after researching and speaking to many companies locally...they are top-notch! Service is impeccable, they go above and beyond each and every time. They fixed a little water problem I had while on site installing a new system that they did not have to just to be kind. Techs are always knowledgeable and have time for small talk, they make you feel like you are their most valuable customer. Recommend them over and over! -
Review 14 (2020-09-27 - Rating: 5)
Jimmy was great! He arrived within about an hour of my initial call! He was respectful of our home on a rainy day wearing shoe coverings. The invoice was detailed and honest, even listing the things we already had (our own pipe fittings and already had the access panel removed.) They let me know upfront the emergency fee which was nice! Not bad pricing for the labor either! Jimmy was very knowledgable! We will definitely be calling TriCounty for our next plumbing needs! -
Review 15 (2019-03-27 - Rating: 5)
I am extremely happy with the courteous, prompt service I have received from Tri-County. Everyone has been so nice & so very helpful with all my plumbing & water treatment problems these past few months. They’ve offered reliable service & solutions to the numerous issues I’ve been encountering.I highly recommend them for all your plumbing needs.Family businesses are the best🙏 -
Review 16 (2019-03-15 - Rating: 5)
Cant say enough good things about Tri-County. We have used their services for a few years now. They have done work on both our rental property and our personal home. From water heater replacement to in ground pipe work they have always provided great service at very reasonable pricing. So happy I found them and do recommend their services to others. -
Review 17 (2021-10-06 - Rating: 5)
Tri-County Water is a very responsive and professional company. All of the people are always friendly and courteous. Its so nice to have an actual human answer the phone too!I needed to have a pressure reducing valve (PRV) replaced and have some of the plumbing around it and my water meter reconfigured so everything would nicely fit in the available real estate, which was inside a wall cavity. Quinton did a very nice job with the work. Everything is working well and Im happy with Tri-Countys services. -
Review 18 (2019-10-26 - Rating: 5)
Tri-County is excellent. Everyone is friendly and knowledgeable. They take the time to make sure everything is clearly explained and understood. We have used them for both septic and well/plumbing services. The work is always done correctly and efficiently. We are extremely happy and would highly recommend this company. -
Review 19 (2018-01-06 - Rating: 5)
The Tri-County team is amazing! We have hired them for all of our plumbing needs. From replacing our entire 180ft sewer line, to most recently replacing frozen/burst pipes in our laundry room on very late notice. Every time, the team has been professional and respectful. I highly recommend this company! -
Review 20 (2021-01-27 - Rating: 5)
They were so very considerate of my difficult personal situation at the time of the install. I am so grateful to Dan for all that he did to help me at the time. The guys on the work crew were in professional and polite. They did great work in only a few days to complete the entire job.Very pleased and highly recommend this company! -
Review 21 (2019-06-12 - Rating: 5)
Update 3 year later: still having great experiences with Tri Country Water Services. They have improved their technology so its even easier to get updates and work with them. Quinton has been an enormous help providing service and occasional repairs to our house. I highly recommend them.Original review:Tri-County are amazing. Theyve done several jobs for us, including installing a water softener system, and replacing the sewer pipe connecting the house to the sewer. Their work is done to very high standards, their employees are promt and respectful, and they are very transparent. Bottom line, they take very good care of their customers. I will always work with Tri-County in the future, and I will continue to recommend them to friends and family. -
Review 22 (2021-01-11 - Rating: 5)
Very professional, extremely nice and thorough. They installed a berm filter and a new water softener for my home today. They are very nice people and even called hours later to check up on how everything was doing. I can highly recommend them. They did an excellent job and explained everything in great detail. -
Review 23 (2021-06-16 - Rating: 5)
We had extensive septic issues. We initially thought it was a clog, come to find out there was a collapse in the piping and we needed about 100 feet of new piping done. My husband and I are new homeowners as well as new parents, also expecting a second in the fall, so we have limited experience as well as limited resources for this situation so far. However, the guys that we worked with were not only patient with us, they explained everything happening, made sure we understand, and always checked with us to get an okay before moving forward. Not only that, with our limited means, we werent entirely prepared to dish out the expenses needed for this type of repair, and while the cost wasnt nearly as bas as we thought it would be, it was still more than we had. However, we were able to work out a payment plan with the company in order to make sure the work got done, they got paid, and we didnt go under. This company is more family friendly than I ever would have expected, and they are definitely in my book in case we ever have future work to do. -
Review 24 (2016-02-13 - Rating: 5)
The team at Tri-County is quick to respond, very reasonably priced, and excellent in their work! Weve had them out twice in the last year for 2 different issues and theyve been great! All workers are trustworthy and even included our curious toddlers in conversation! There is no place better, call them! -
Review 25 (2023-12-29 - Rating: 5)
Jordan was very helpful over the phone and Darren was successful in resolving our issues with water pressure.Overall a great experience and very grateful for their help. -
Review 26 (2022-11-25 - Rating: 5)
Second time using them. First time was 2020. Needed new pump. Whole transaction was quick and easy and not too costly. This time pump was humming and running all the time. Service man came quickly. Problem had stopped but system was checked out. Only reason could find. This time of season well water level is low. Axis tilt of earth and all that. So pump went without water for small time causing the humming and pump to run. By time I had reported it pump was already fixing itself. Pumping til system got back to normal. Was just a normal service charge and no major problem. Glad they where here to help with this problem. Eased the wifes worries. -
Review 27 (2022-09-23 - Rating: 5)
We woke up to no water and by 7:30AM, Tricounty had returned our call and scheduled someone to come to our home. They were on time, upfront about cost, and were able to repair our well that same day. Recommend! -
Review 28 (2020-08-21 - Rating: 5)
I have had the pleasure of working with Tri-County on many projects throughout our facilities. They have installed kitchen cabinets and sinks, replaced a leaking water heater, investigated a sewer gas smell and found a dry drain trap above one of our bathroom ceilings, repaired and replaced outdoor lights, installed electrical receptacles and lighting and repaired and performed maintenance on our emergency generator. Every one of the Tri-County staff have been very professional and great to work with. Most of our contact has been with Joe Fisher, who has not only worked with us through Tri-County, but is a previous board member and taught electrical classes to our students. I highly recommend Tri-County for any plumbing and electrical needs. -
Review 29 (2020-07-23 - Rating: 5)
I was looking to address my hard water problem, contacting Tri-County and another company. After hearing the sales pitch from the other guys, I talked to Brent at Tri-County. He was informative and asked me a lot of questions, rather than trying to make a sale. When Dan came out to test my water, he was friendly and knowledgeable. He also asked me questions to get a good understanding of what I need. I never once felt pressured to buy anything from them. Finally, when James came to install my system, he was clean, courteous and very capable.I thoroughly enjoyed working with Tri-County Water Services and will return to have additional work done in the future. -
Review 30 (2019-03-20 - Rating: 5)
Tri-County Water Services did a wonderful job installing our whole house generator from providing us with a detailed estimate to a thorough cleanup after the installation was complete. The site men, Joe and Jimmie, were prompt and articulate in keeping us updated and informed about progress in the installation. I would absolutely recommend Tri-County Water Services to any family member or friend. -
Review 31 (2023-12-20 - Rating: 5)
Great company who is reliable and does quality work. Quinton the plumber who services my well water equipment is top notch! -
Review 32 (2021-09-15 - Rating: 5)
They installed a water treatment system for me. The installers went above and beyond to make sure the install was neat and clean. They accommodated all of my needs. My plumbing wasn’t finished yet during their install. They made sure the rest of the plumbing could be done with ease. -
Review 33 (2019-08-11 - Rating: 5)
We are thrilled with our bathroom renovation completed by Tr-County Water! It is hard to be too positive as the planning, construction and results all exceeded our expectations.Plan: Brent and Joe met with us to discuss the project once we accepted their bid. The results were clearly defined objectives, timelines and budget.Process: Joe was professional and responsive in his management of our renovation. His oversight and communication regarding all aspects of the project were essential to meeting the timelines, objectives and budget. He quickly earned our trust such that we were comfortable with all project activity even in our absence. Tri-County also worked well with our designer, Carissa Hershey. They were receptive to suggestions and changes over the course of the project.Results: Our new master bath is beautiful! The quality of the work is exceptional. We have received rave reviews from all who have seen it. It is hard to imagine someone doing a better job than we experienced with Tri-County -
Review 34 (2021-04-24 - Rating: 5)
We have used this company many times the past and again recently. They are easy to deal with, the service is always top notch, and they are always arrive on time. Quinton is very friendly and very professional, and makes sure that everything is right before he leaves. They are a pleasure to work with. -
Review 35 (2019-05-16 - Rating: 5)
Tri-County Water Services is absolutely the best! I’ve used them for a major water filtration project and a water heater replacement. All their people are responsive, knowledgeable, professional, punctual, and courteous. -
Review 36 (2019-12-20 - Rating: 5)
Customer service and doing great work seem to be their top priority.We hired Tri-County Water Services for a whole house generator, water treatment: pH neutralizer & water softener. Had a BA water leak and arrived shortly after calling them. This type of service is hard to find these days which is unfortunate, keep up the great work Tri-County Water!!!! -
Review 37 (2016-02-11 - Rating: 5)
I was referred to Tri-County Water by a friend and was happy that I called them. I spoke with Brent and explained that my water has a strong chlorine smell that I wanted to get rid of. He set up an appointment for me to meet his dad, Dan at my home the very next day for him to have a look and give me an estimate. By the end of that afternoon, I had a very reasonable estimate and Brent followed up to go over everything and answer my questions. We set up the installation of a carbon filter for the next week. On the day of installation, the technicians arrived on time and were careful to cover their feet and put tarps down on my floors. The installation was done in the amount of time specified, the guys were very friendly and explained everything to me in detail. I had a great experience with everyone I dealt with at Tri-County Water and am very happy that they solved my water problem. -
Review 38 (2019-06-26 - Rating: 5)
The best plumbers in Southern Chester County!!! They are always responsive and efficient in doing their work. Prices are areasonable! Plus all of them are really nice people. Highly Recommend!!! -
Review 39 (2018-10-13 - Rating: 5)
Dan (owner) has advised and serviced us multiple times, as have others on his team, and all have been excellent to work with. Everyone associated with Tri-County Water is professional, knowledgeable, informative regarding options to fix the problem, and helpful in answering our questions. Emergency service saved the day on a Friday evening. We highly recommend Tri-County Water! -
Review 40 (2024-10-04 - Rating: 5)
I have had Tri-County perform all of our plumbing needs (Well, Pump, Softner, Valves) over the past decade and am thoroughly impressed by their team, costs and performance. Highly Recommended! -
Review 41 (2019-05-21 - Rating: 5)
Tri County Water did an excellent job and highly recommend. Their team is very professional and personable. Good comunicaton through out the install process.Thanks again Brent and team! -
Review 42 (2018-01-11 - Rating: 5)
After moving into our first family home we had some unexpected issues. The original homeowners, using a different company, had to shock the well before closing because Coliform Bacteria was found and retested clean after the shock a week before closing. The day we moved in we saw our water was dirty brown with sediment which we chalked up to the initial shock and waited for the water to clear which it never did and I had a gut feeling the bacteria was back. After first contacting the company who did the initial shock and having them come out for an assessment , I just didnt feel comfortable using them again for our issue so I searched for a company with good reviews and pricing and thank goodness we found Tri-County! I had them retest for bacteria and of course it was back so Tri-County wanted to reshock and on top of that put a bug cap on the well (which we didnt have and the bug cap keeps the insects from falling in the well which causes bacteria to grow). Our water has been bacteria free since the shock and bug cap. Also before we found Tri-County our water was brown and had sediment so after Tri-County shocked our water we tested acidic and high in iron so they went over the best options for us. We settled on a Water Softner plus Nutralizer plus a Sediment Filter, which has worked amazingly! Our water is finally clean and we arent worried about drinking and cooking with it. Tri-County has always come on-time everytime with professionalism and kindness. We cant say enough good about Tri-County and highly recommend them!!! Thank you to everyone from Tri-County including those we personally worked with: Brent, Quinton, Dan and Brianna! -
Review 43 (2019-02-06 - Rating: 5)
We had no water pressure In our home my husband called Tri county water services we were wowed by the prompt response from Bremt and professional services performed by Quinton and Joe . In just a short time we had full water pressure again. We highly recommend this company. -
Review 44 (2020-06-12 - Rating: 5)
Professional, expert problem solvers. The whole Tri-County team went out of their way to diagnose, update and improve our complex rainwater collection and septic systems. They always showed up on-time, made expert repairs and in our case, fabricated custom solutions to keep our system running problem-free. Highly recommended! -
Review 45 (2021-08-13 - Rating: 5)
Have been a client of TriCounty for many years. I have had a water heater installed, RO system installed and serviced, and new toilet installed. I have had no issues with the service provided. -
Review 46 (2019-02-06 - Rating: 5)
Joe was absolutely amazing! He made sure to lay tarps down literally everywhere he walked (even though I told him that he didnt have to). Also, he kept the appointment even though his daughter was in active labor! Reliable, trustworthy and an all around nice guy! -
Review 47 (2019-11-06 - Rating: 5)
The whole experience was great. From the estimate to the installation. The pricing was very good. Very knowledgeable people from the estimate to the installation. I asked a lot of questions and got all of them answered. Jim was great. Im happy with everything. -
Review 48 (2021-01-18 - Rating: 5)
Quinton was great and really helped out on getting my familiar with my water filtration system. Really appreciate the time he took walking me through everything. Will definitely be using Tri-County Water for future needs. -
Review 49 (2019-08-26 - Rating: 5)
Very professional and friendly. Were able to come within 2 days for a non emergent problem. While they were here gave us estimates on other work we needed done. Very happy with the work that was done. -
Review 50 (2019-02-13 - Rating: 5)
Jimmy did a perfect job in changing the charcoal and RO filters. He also did a check of the dual backflow prevention assemblies. As usual, Tri-County Water Services did a 1st rate job! I highly recommend them! -
Review 51 (2020-07-22 - Rating: 5)
Jim came out late at night, when we had a house full of company, and replaced our well pump and the wire, we are so thankful that he did. He did a great job, was knowledgeable and professional, and he is our hero!! -
Review 52 (2022-04-08 - Rating: 5)
We are more than pleased with the service and professionalism of Tri County! So far our new softener/neutralizer is working great. Thanks! -
Review 53 (2022-01-27 - Rating: 5)
Matt installed two faucets and repaired a small leak. He was fast, efficient, professional and pleasant. As good as it gets ... highly recommended -
Review 54 (2023-01-04 - Rating: 5)
Great people and service!!! Our well didn’t work anymore and James came out the next day and did a great job repairing the problem! Would definitely recommend this business! Thanks for your service! -
Review 55 (2020-01-15 - Rating: 5)
I have known and called this company for over three years. Without fail, they are quick, knowledgeable, courteous, and very reasonable. I always learn something from our encounters and recommend calling them. -
Review 56 (2019-06-29 - Rating: 5)
A very positive experience from scheduling to solving our electrical problem. Our electrician Joe was knowledgeable and polite. Will definitely use again. -
Review 57 (2020-08-06 - Rating: 5)
My service guy Jim was on time, very kind and knowledgeable. Explains everything in detail and answered all of my questions. Very professional. Didn’t try to push sales. Very happy with my experience! Highly recommend! -
Review 58 (2020-02-25 - Rating: 5)
Everyone has just been great especially when it comes to paying the bill some companies would not be so willing 2 work with their clients your workforce does a great and professional job -
Review 59 (2021-07-02 - Rating: 5)
The service was excellent. I was told everything I needed to know in case I needed future repairs or replacement. The technician was professional and answered all of my questions. -
Review 60 (2021-03-14 - Rating: 5)
These guys are lifesavers literally. Me and my family were so depressed about our water problems and they didn’t stop till it was fixed. I can’t thank them enough if you are searching for help with a problem these are the guys. -
Review 61 (2019-09-24 - Rating: 5)
I contacted Tori-County Water and they responded promptly and were able to fix my problem in under a week. Great experience! Thanks guys! -
Review 62 (2019-06-28 - Rating: 5)
Quinton and Jimmy were awesome! Super professional and very hard workers. I’d highly recommend this company! -
Review 63 (2019-01-24 - Rating: 5)
To be honest, its refreshing to find a contractor who does what they say they going to do, when they say, and at the price they say. Nice job and than you for helping us out in our time of need!!!!!!!! -
Review 64 (2020-01-03 - Rating: 5)
Prompt service, extremely qualified and more than competent service person, AND he was polite and respectful! We couldn’t be more pleased and satisfied! -
Review 65 (2024-02-01 - Rating: 5)
Had the pleasure of dealing with Tri county today. Brent and Andy were very professional and they got a tech out to me a few hours after I called. Came in clutch since I didnt have running water in my house.The tech James did an awesome job installing a pressure tank. I love seeing quality plumbing work and James came through. Ive already been down in the basement twice admiring the quality of work he did. Appreciate having a company that can turn a stressful situation into a pleasant one. And Tri county does that perfectly. Highly recommend. -
Review 66 (2023-12-18 - Rating: 5)
Jordan and the technicians were prompt and kept me informed with the service they were performing. The repairs to waterheater and shower are in perfect condition. -
Review 67 (2023-10-27 - Rating: 5)
We had a pipe leak late evening, which flooded my entire basement. Luckily, we have water detector sensors in our basement, which triggered our alarm panel. Things could have been much worse, without having these sensors. Water was shut off in a timely fashion that evening and had to wait until morning to call a plumber. Reach out to Tri-County and spoke with Jordan, whom by the way was very patient and professional. She had a tech out within 2 hours of calling and given me a fair estimate for service. Quinton was the tech who performed the service, and let me tell you. This young man was very knowledgeable and on point with his work. Quinton was on time and completed job within an hour. He explained what the issue was as well as showing me. I would definitely recommend Tri-County plumbing services and if possible, request for Quinton, but Im certain all the techs at Tri-County are as talented as Quinton. Thank you all for your professionalism and service. -
Review 68 (2020-02-12 - Rating: 5)
Great place, good people, and fast I have been dealing with them for over 26 years -
Review 69 (2021-02-04 - Rating: 5)
These guys are the BEST at what they do (and thats practically everything except carpentry and roofing!) -
Review 70 (2020-05-27 - Rating: 5)
The water heater works great and it was an extremely clean install. -
Review 71 (2019-08-14 - Rating: 5)
Great Company to work with! Positive experiences, very quick with service! -
Review 72 (2025-01-03 - Rating: 5)
Experience was excellent -
Review 73 (2023-07-12 - Rating: 5)
Integrity is a big deal.We hired Tri-County to install a sewer system for an in-law cottage build on our property. Things went very smoothly, and I even appreciated how patient and kind their employee was to our very inquisitive 11 year old son.As with any project, sometimes mistakes can happen. In our case, miscommunication between a Tri-County employee and another contractor that needed to use the open trench, caused the trench to be closed before it should have. Now another trench needed to be dug, as not to dig up or break the lines Tri-County had installed, and its a pricey job to dig here due to the fact that we are sitting on so much rock. This was an expensive mistake, certainly the kind of thing that would have been easy for everyone involved to just point the finger at each other, and leave us with another expense.We had never worked with Tri-County before, so I had no reference as to the kind of response I would get, but I felt like I had to call and explain to see if there was something that could be done. Not only did Brent (the owner) patiently hear me out, but he thanked me for communicating with him.After looking into it and confirming with his team what had happened, he immediately came out to see the site for himself, and make a game plan to correct it. He ended up hiring an excavator, at his own expense, to open another trench for the other contractor to use.I cannot tell you how relieved and grateful we were to have hired a company who not only does excellent work, but also has a high level of integrity. Its one thing to read reviews about the good quality work that a company does, and Tri-County has plenty of them. But its a whole other level of assurance to know that you are dealing with a company ran by a man of integrity, and that if something goes wrong, as things so often can - (we are human beings after all) - that they will be fair and honest.In summary, our experience is that Tri-County employees are kind and do great work, but you can also rest assured that by hiring them, you will be dealing with a company you can trust. Ive already hired them again for another smaller job, and highly recommend them to anyone.Thank you Tri-County for your hard work, the excellent job you did, but most of all, your integrity - its no small thing. -
Review 74 (2023-09-29 - Rating: 5)
Excellent and prompt services.Great company!!! -
Review 75 (2019-06-12 - Rating: 5)
Always top knotch... Highly recommend..... They are a service company that is like extended family... -
Review 76 (2020-05-21 - Rating: 5)
Quentin was friendly, helpful, professional and saved me money. -
Review 77 (2019-06-16 - Rating: 5)
Im happy I chose them to maintain my new septic. A large invent requires the right people to help you take care of it. Brent is a high class, willing to help kinda person. He will go above and beyond every time. Example, had a broken pipe for my outside faucet. They need running water to do the services to my system. The on site tech fixed my plumbing issue on the spot, got my water up and running and finished my septic service in no time at all. Prices are extremely reasonable, and they know ever situation is different. They adapt to their customers needs and make it happen. Great people! -
Review 78 (2022-01-27 - Rating: 5)
They were very good. And very polite and always reminded me to call if we needed anything else. -
Review 79 (2018-02-02 - Rating: 5)
THESE PEOPLE ARE THE BEST OF THE BEST !!! HIGHLY RECOMMEND !!! VERY HAPPY I WAS RECOMMENDED TO THEM !!! THEY GOT ALL MY FUTURE BUSINESS. IF YOU ARE LOOKING FOR RIGHT GUYS FOR THE JOB, DONT THINK TWICE CALL THEM AND THEY WILL TAKE CARE OF THE REST! THANK YOU AGAIN JOE, Q, BRENT ALL OF YOU GUYS ARE THE BEST!!! -
Review 80 (2019-11-06 - Rating: 5)
Wonderful service from the receptionist to the technician. They were prompt at getting someone out and they did a great job. Highly recommend. -
Review 81 (2019-04-18 - Rating: 5)
I will not choose another water company to service my home and properties! They are knowledgable, fast, efficient, kind, I could go on and on! They came in at a fair price and were willing to work with a budget! Their tech was clean and considerate and I felt comfortable with them working in my home. Great communication at every step of the project-they use a texting service so I was never in the dark. This is the company to call! I recommend them to everyone I know! -
Review 82 (2019-08-29 - Rating: 5)
Prompt, reliable and helpful. Will definitely use them again -
Review 83 (2016-08-08 - Rating: 5)
From my initial phone call with Brent, I felt relieved that I had found a professional company to handle my plumbing emergency in a pinch. Quinton and another gentleman (unfortunately I did not get his name) called when they said they would and arrived to my residence on time. Being a relatively new homeowners, I didnt quite know what to expect but they far exceeded expectations! They were polite and took great care to make sure they didnt track any dirt through the house. Although it was towards the end of the business day, they answered all of my questions with patience and extensive knowledge of their field. My issue was resolved and I will happily use them again in the future. I would recommend their services to anyone in the area without hesitation. Thank you Tri-County! -
Review 84 (2019-03-29 - Rating: 5)
Trustworthy, polite and do great work. The best!! -
Review 85 (2019-04-21 - Rating: 5)
This company has completed work for my mother-in-law including well and septic services. They have great communication, are dependable, friendly, and perform quality work in a timely manner at a reasonable cost. -
Review 86 (2020-05-20 - Rating: 5)
Been using them for years. Good company. -
Review 87 (2021-02-04 - Rating: 5)
We started using Tri-County when we bought our home in 2016 after some issue with the original builder/plumber. We havent considered using any one else. -
Review 88 (2020-08-06 - Rating: 5)
Jim check to see why my water heater leaked and then he installed a shut off valve for the cold water inlet -
Review 89 (2021-11-21 - Rating: 5)
Quick friendly affordable service -
Review 90 (2020-08-26 - Rating: 5)
Everyone was very good and was respectful -
Review 91 (2021-06-28 - Rating: 5)
Professional service and a wealth of knowledge! -
Review 92 (2022-01-17 - Rating: 5)
Excellent customer service. -
Review 93 (2020-07-17 - Rating: 5)
Great and consistent service. -
Review 94 (2019-02-21 - Rating: 5)
Prompt and professional service. -
Review 95 (2022-02-20 - Rating: 5)
Nice people