Roto-Rooter Plumbing and Water Cleanup

Photo of Roto-Rooter Plumbing and Water Cleanup

Located in Ozark, Missouri

Address: 4714 N Town Centre Dr, Ozark, MO 65721, United States

Phone: +1 417-221-3744

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Hot water system supplier
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-04 - Rating: 5)

    As always, thanks for the quick response and a great job helping me out! My tech, Patrick, was more than awesome. He was so professional and answered all my questions. The repair of my outside faucet leak was more than appreciated. Roto-Rooter is my only plumbing go-to!!!!

  • Review 2 (2024-12-14 - Rating: 5)

    The guys at Roto Rooter saved us. We had a sewer blockage on the weekend and they came out in a couple of hours and started working on the problem. It turned out to be a major problem but they stayed at it and had us up and flushing in no time! All the crew were professional, polite and kept us informed I would highly recommend them and will use them again

  • Review 3 (2024-07-17 - Rating: 5)

    Roto Rooter was absolutely incredible to work with for my hot water heater replacement. They were friendly from the very beginning, on time for every interaction and brought a level of expertise that made the entire update easy. Their pricing was extremely competitive and the Alex the technician I worked with was very kind and extremely knowledgeable. I will make them my default service going forward for any future needs. Thank you!

  • Review 4 (2024-11-02 - Rating: 5)

    Patrick is an excellent technician. He explained every step of the process, gave me multiple options to choose from, and he was able to discern the issue and fix it within record time. Ive had the same issue for a few years now, and Ive had other companies come out and try to fix it, but only Roto and Patrick, with their free quotes and exemplary professionalism, were able to actually fix the issue. Ill be a lifetime client from now on.

  • Review 5 (2024-12-18 - Rating: 5)

    Josh and crew did a wonderful job replacing our old pipes, very professional and courteous throughout the whole process. Would highly recommend Roto-Rooter to fix all the plumbing gremlins.

  • Review 6 (2024-10-13 - Rating: 5)

    We went from what we thought would be a simple job to a full several hour adventure. Hats off to Will who was incredibly dedicated to getting the job done and making sure wed be set up to preventing any future issues! We appreciate him and his hard work, answering all of our questions, and problem solving all the quirks of our old house.

  • Review 7 (2024-02-03 - Rating: 5)

    These guys with Roto Rooter are excellent! Came out the same day I called, Diagnosed my problem and fixed in 24 hours. Not an easy job with Corey having to dig a trench on Saturday in the rain and all. Thumbs up all the way around!

  • Review 8 (2024-11-26 - Rating: 5)

    Everything went well. Diagnosed and fixed a wax toilet donut in one visit. They sent an experienced plumber who knew exactly what was going on and how to fix it.He even explained how the plumbing worked, what went wrong, and what I could do in the future.

  • Review 9 (2024-11-15 - Rating: 5)

    Alex did a great job with the new water softener. Worked Thur all obstacles and got us back in business, 5 stars you earned it!

  • Review 10 (2024-11-08 - Rating: 5)

    James did great job clearing kitchen drain with high pressure hose. Courteous, knowledgable and on time. One year guarantee on work done.

  • Review 11 (2024-10-08 - Rating: 5)

    I was so pleased with the knowledge Will had on fixing my plumbing. He was so nice and made sure I was pleased with the work. Would highly recommend Will

  • Review 12 (2024-07-26 - Rating: 5)

    Edward and James were very professional and knowledgeable, fixed my issue and answered all my questions. Two very nice young men and definitely a credit to Roto-Rooter. Would give 10 stars if I was not limited to only 5!

  • Review 13 (2024-11-19 - Rating: 5)

    Edward was friendly, thorough, and made sure the job was done right and even called in backup for a second opinion. They also uncovered an underlying issue that caused the problem.

  • Review 14 (2024-07-08 - Rating: 5)

    Adam very was Profesional, verbally explained the whole repair in great detail prior to beginning the task, he did such a great job, I had him give me a estimate on another plumbing task I will need done in the future, which i plan to use roto rooter to complete it, i am very satisfied with the sevice.

  • Review 15 (2023-10-22 - Rating: 5)

    Had a clogged kitchen and laundry room drain! Cory came out and within a couple hrs had the problem diagnosed and repaired... AWESOME CUSTOMER SERVICE!!! Thank you so much for repairing the problem and getting the pipes back in service... If you have plumbing issues Roto Rooter is the place to call and Cory is highly recommended for your service technician!!!! THANK YOU SO MUCH....

  • Review 16 (2024-07-24 - Rating: 5)

    Excellent service! He stayed with it until it was fixed, and was very pleasant to work with. We will definitely call Roto-Rooter next time we need help.

  • Review 17 (2024-11-19 - Rating: 5)

    Clean, professional, informative, on time and fair priced! Thanks to Alex and Brady for installing my new water heater, removing the old one and making my wife very happy!

  • Review 18 (2024-07-24 - Rating: 5)

    Due to the storm Wednesday my driveway culvert plugged. I called Roto-Rooter to remove the plug. Dave came over and removed the plug and got everything flowing again. Fast, efficient, and friendly service. If you have a drain or plumbing issue call Roto-Rooter and ask for Dave .

  • Review 19 (2024-12-14 - Rating: 5)

    Edward did a great job. Was thorough and checked our system and found the problem and corrected it . Very fast and efficient

  • Review 20 (2024-05-17 - Rating: 5)

    Kyle, Tate, Josh, and even Ashley in the office were all super nice customer service. They truly are professionals at what they do. I highly recommend their service. They may be a little higher in price, but it is worth it. Thank you guys for all your hard work and kindness shown.

  • Review 21 (2024-07-05 - Rating: 5)

    The entire process with Alex was simple and straightforward. He assessed what needed to be done, provided an estimate with a detailed description and then did exactly what he said he would do. He also cleaned up afterwards like he hadn’t even been there. Very satisfied!

  • Review 22 (2024-06-18 - Rating: 5)

    Adam from Roto-Rooter came to address my problem of a leaky bathroom sink.. He was beyond excellent and extremely knowledgeable!! He answered all my questions and taught me a few things I did not understand about my bathroom and kitchen sink!! He was great!!! I would definitely call Roto-Rooter again!! I would’ve given more stars than five but fives the limit!

  • Review 23 (2024-06-19 - Rating: 5)

    Kyle & Matthew fixed what was leaking, replaced what was broken & left everything in a much better functional condition! They did a great job & I wouldnt hesitate to recommend. Also, thanks to Patrick, Lee & Tate for their work. Im already planning phase two....

  • Review 24 (2024-05-30 - Rating: 5)

    Roto-Rooter is expensive but they come right away (when their service works), the staff are friendly, knowledgeable and fast. Since theyre not paid hourly they dont waste time. Adam came the first day to try to clean out our sewer and when that didnt work Cody and Kelby dug us a new line and done the same day.

  • Review 25 (2024-03-07 - Rating: 5)

    We had a rather extensive renovation of the water handling system of our home. Chad and Matt from Rotor Rooter did an excellent job of replacing our water heater and whole house chlorine filter. Additionally, they removed and relocated our softener, then set up and tested the entire system. Quality work and excellent communication. Thanks guys!

  • Review 26 (2024-06-14 - Rating: 5)

    Benjamin was the best! Nasty job unclogging a drain. He did it with a smile. Super nice guy. Hoping I dont need him again, but if I do I will not hesitate to call.

  • Review 27 (2024-05-10 - Rating: 5)

    We had a badly plugged drain pipe in our yard. Edward L. Came out explained my options to start with. Very polite. Nice, and respectful. He jetted the line. Took a little time but got it cleared out. He arrived within the promised appointment window. And got right to work as well. The price wasnt terrible. And double checked the system when he was done. Great work Mr. Edward. Thank you sir!

  • Review 28 (2024-11-28 - Rating: 5)

    Will was fast, careful to respect my property and has a great personality. Hes a keeper!

  • Review 29 (2024-11-07 - Rating: 5)

    Excellent service. Very knowledgeable and polite. Repair was done in timely fashion. Would recommend their services.

  • Review 30 (2024-07-13 - Rating: 5)

    Patrick worked efficiently and explained what he was doing. He was friendly and helpful. Im pleased with his work!

  • Review 31 (2024-04-17 - Rating: 5)

    Our hot water heater needed replaced and our sump pump died. What started as a simple install turned into a much bigger project. I was seriously stressed thinking about it but I was assured that itd be handled in a single day, and they worked around our schedule without issue.Despite a few unforseen issues popping up(8 inches of water under the house), the guys were friendly, professional and very expedient with their work. Everything was explained in clear detail each step of the way and the quality was top notch. I couldnt be happier with the entire service.Thank you James and Edward!

  • Review 32 (2024-05-03 - Rating: 5)

    Adam did an outstanding re-plymbing of our entire house. He is a Master plumber, very knowledgeable, fantastic in his skills, explains all the steps hes taking, meticulously inspects all his work to ensure all connections are completely finished and everything is working properly. He is very timely about being on the job and demonstrates an excellent work ethic. I would highly recommend him and Roto Rooter for plumbing work.

  • Review 33 (2024-03-23 - Rating: 5)

    James and Edward went above and beyond when installing our new water heater and shower stuff! Our home is older and they ran into problem after problem and continued solving each problem head on. They stayed hours past what the end time was supposed to be until they completed the job! James and Edward were professional and courteous and apologetic that the job was taking so long but they wanted it done correctly and finished that day. I can not recommend James and Edward with Roto Rooter enough! Also, the 2 gentlemen who started the job the day before were professional and did a job well done. I just wasnt the one home at the time when they were completing their tasks. So in conclusion, I highly recommend Roto Rooter for all your plumbing and water line work that needs to be done!

  • Review 34 (2024-06-22 - Rating: 5)

    They have done such a great job for me, I felt lost trying to find a company to come out give me an estimate. They are friendly and caring. Thanks guys for all u have done to help.

  • Review 35 (2024-05-13 - Rating: 5)

    Friendly and professional techs, I would absolutely use them again (though hopefully I wont have to) and would recommend them to absolutely anyone. I am definitely pleased with the level of service I received. They were even courteous about my schedule as I work overnight and have to sleep during the day.

  • Review 36 (2023-08-29 - Rating: 5)

    We had an urgent issue where roots had gotten into our pipes and causing a clog. They were able to get someone out in less then an hour to get us help from the time that we had called. James J took the time to assess the situation and explain to us all our options and next steps. He was very patient and was great about educating us on the cause and fix. It was worth the time and money to have them come out today and take care of us. Thank you!

  • Review 37 (2024-04-11 - Rating: 5)

    Patrick gave us great service today! Unplugged a toilet quickly and was polite, efficient, knowledgeable...We will call Rotorooter again if we need help!We askedRotoRooter back again, to install a washer which required maybe pipe and drain repair. They did an excellent job, so neat and efficient and hard at the task till all was done! We are very satisfied!!!

  • Review 38 (2024-11-17 - Rating: 5)

    Very helpful and professional company! Edward was courteous and professional! Would highly recommend!

  • Review 39 (2024-01-25 - Rating: 5)

    I initially called to get a second quote for what I thought was a full sewer drain replacement. They came out the following morning and was able to clean the clog out so I could use water again. He boroscoped the pipe and quickly came up with a much less invasive solution to fixing my drain, with a better quote. They came out dug out a small spot, lined the section of pipe that was causing the issue, and filled in the hole. I was very happy with the work completed.

  • Review 40 (2024-11-05 - Rating: 5)

    My tech was a pleasant well mannered fellow, knowledgeable and professional. I was very pleased.

  • Review 41 (2024-01-09 - Rating: 5)

    They send me a technician right away! He did his job and was kind. Manager also called and made sure we got great service ahead of time and if I encountered problems he would take care of it. That’s how you run a great business. Pricing was fair. Thank you!

  • Review 42 (2024-02-26 - Rating: 5)

    Job was done within an hour. Very professional and polite in the ways they answered my questions. James - the technician - is experienced and very careful. He checked everything up to make sure there would be no hiccups later before he left my property. Highly recommend their service to everyone who needs job done in emergency with professionalism since you pay for what you get.Quyen Hayes

  • Review 43 (2024-05-13 - Rating: 5)

    The guys from Roto Rooter really saved my property from a pretty severe sewage problem. Blake oversaw it, (annd was so helpful) and Kirk operated a huge piece of equipment with amazing skills, working around a web of gas lines, electrical lines that were 10 ft above the blockage below. It was not an easy job but they pulled it off!. They were all top notch guys and I couldnt be more grateful!

  • Review 44 (2024-04-11 - Rating: 5)

    Ben and Chris were both very hospitable and knowledgeable and two of the most polite young men that has ever worked in my home for me. I thoroughly appreciated the effort they made On the job they did in my home

  • Review 45 (2024-07-24 - Rating: 5)

    These guys were great. They were very fast and fixed my clogged sink. I truly appreciate them.

  • Review 46 (2024-06-11 - Rating: 5)

    Alex, with Roto Rooter, went above and beyond. He cleared a clog in a 60 year old rusted cast iron drain pipe, and explained the benefits of replacing our ancient pipes with industry standard PVC.

  • Review 47 (2024-06-12 - Rating: 5)

    Kelby did an excellent job and was very efficient. It took him basically one day to take out all of our supply lines and replace them.

  • Review 48 (2024-07-05 - Rating: 5)

    Austin and Lee provided excellent service today and went above and beyond expectations to take care of our challenges. I highly recommend this team!!

  • Review 49 (2024-03-26 - Rating: 5)

    AMAZING service & reasonably priced. They got someone to come out in a timely manner & they found our problem after a process of elimination. Patrick was not pushy, he was very helpful & was very informative. Will definitely be using them in the future! Good, trustworthy people which is hard to find these days!

  • Review 50 (2023-06-06 - Rating: 5)

    James is a great guy very nice and professional! He did a great job fixing our plumbing issues and also asked if we had any other plumbing issues. He had the patience to find the problems and got us all hooked up. He even ran to Lowe’s got a few parts came back and put them on for us. Great guy he treated us like humans and not a number. I would definitely recommend James from Roto Rooter.

  • Review 51 (2024-11-13 - Rating: 5)

    He was excellent; fixed the issue quickly & efficiently. Nice to talk to during the process.

  • Review 52 (2024-01-23 - Rating: 5)

    I had a pipe break recently, it was in the evening and I called Roto-Rooter. They scheduled me the next day and the plumber Kane was polite and professional and got my pipe fixed in less than an hour. Thanks for the excellent service.

  • Review 53 (2024-03-24 - Rating: 5)

    I appreciate how quickly Robert responded to my call and how quickly he arrived at our house to fix a clogged sink. He was very friendly and gave me some very helpful hints to prevent future problems with the plumbing. Thank you Robert!

  • Review 54 (2023-07-20 - Rating: 5)

    I just wrote my review! I guess it didn’t take or I don’t know! Joshua and Brad were very caring professionals today in caring and trying to solve my issue of sewer gnats! I believed we came to a conclusion for time being and what further cost it might entail if further help is needed. Thanks for the Senior discount, the time involved into today’s estimate. Great caring and very courteous employees! I so appreciate your kind service shown by Joshua and Brad! You have some “KEEPERS” there so I pray they are appreciated!

  • Review 55 (2024-05-10 - Rating: 5)

    Highly recommend!!Nash was fantastic! Super nice guy! He explained everything, and didnt try to push something that wasnt needed!! Will definitely use these guys again!!

  • Review 56 (2024-03-11 - Rating: 5)

    Very fast and efficient. Very professional and cleanly cleaned up his mess when he was done was very well mannered. Edwards a good guy and his Boss Lee is as well. Very good people. Well worth the money

  • Review 57 (2023-07-10 - Rating: 5)

    Responded quickly. Fixed our original problem and then did some other plumbing work that we had been planning on having done while they were at it. Even fixed another issue that I had created for myself, even though it meant working past quitting time. Didn’t realize that they did more than clean drains, but they didn’t try to force any thing extra on us, just offered to give us an estimate.Very professional, courteous and friendly. Would recommend to anyone!

  • Review 58 (2023-08-01 - Rating: 5)

    This company has given us excellent service several times in the past few years. That’s why we chose to use it this time. Josh, the manager, to whom I spoke on the phone was professional, responsive, with good information about when I could expect someone here to fix my problem. James, the plumber was absolutely excellent, diagnosed the problem quickly and got it fixed in a timely manner. He was professional and friendly. We will use the service again if we need it. Thank you so much.

  • Review 59 (2019-11-22 - Rating: 5)

    Adam Spicer and Kris Brown were here all day doing an awesome job. It was absolutely warranted. I have a old house and honestly its a pain in the rear to get anything worked on. Im always breaking the bank at the end of the day bc of long labor. Roto-Rooter will give you a flat number. Thats what you are paying. No matter how many road blocks your house tries to put up. This is the finished product. Note how little of space they had to work in. The previous water heater was installed by someone who didnt care about code and I suffered for it. A. Spicer and Kris Brown brought it up to code even though it wasnt easy.

  • Review 60 (2023-08-28 - Rating: 5)

    I called about a clogged kitchen drain and they had Cory at my door within a few hours. He was super nice and friendly. I mentioned to him that weve also had some issues with the garbage disposal and he was able to replace it THE SAME DAY.Will definitely use them again! :)

  • Review 61 (2024-11-09 - Rating: 5)

    Will and the rest of the Roto-Rooter crew did an awesome job...thanks Josh👍🏿👏🏿🤘🏿

  • Review 62 (2023-11-27 - Rating: 5)

    Robbie was great service was second to none. And I get a real person when I call. Price was a little high . But they was here . 1 hour after I called. They explained everything up front no high pressure sales pitch. Awesome service. I wish you would work on pricing a little. I know lots of people got to get paid. But great service. And would call them again. In Springfield mo area.

  • Review 63 (2022-11-10 - Rating: 5)

    I can’t thank the Roto-Rooter team enough for everything they did for my partner and I during a very stressful time. Our main water line burst and flooded our basement with three feet of water. The team worked so quickly to do cleanup and repairs. Special thanks to Auron, Collin, Kirk, Melanie, Anna, Chad, and Nash for their stellar work and great attitudes! We couldn’t have done any of this without their attentiveness and kindness. I would 1000% recommend this team to anyone in the Greater Springfield area!

  • Review 64 (2023-12-07 - Rating: 5)

    They have done our water main and now our sewer line. Sewer line completely blocked and backing up. Josh was able to get them out quickly and all of the techs did a great job. Will use them again when our house lines need replaced. Thank you 😊

  • Review 65 (2024-10-17 - Rating: 5)

    Will came and did great work and professional service. Very knowledgeable.

  • Review 66 (2024-07-13 - Rating: 5)

    Excellent timely service! Technician was personal friendly & extremely professional and helpful. Did excellent, above and beyond cleanup.

  • Review 67 (2023-10-25 - Rating: 5)

    Was in search for someone to replace our water heater, Roto-Rooters was quick in responding back and scheduling a visit the next day. Corey, our technician was very professional and provided a variety of options. He was efficient in replacing the water heater in a timely manner. After having some concerns on the end result, Corey came back and listened to my concerns, he was reassuring and provided feedback that allowed me to make an informed decision on what I wanted to change. Service was great all around, Roto-Rooters will be my go to for future services and upkeeps!

  • Review 68 (2024-07-13 - Rating: 5)

    Edward did a Excellent job, excellent personality, Excellent person would want him to do all my clogs and all my work.ThanksKeith Purgahn

  • Review 69 (2023-11-13 - Rating: 5)

    I called on a Sunday. My sink kept draining into the other side especially when I’d use my garbage disposal. They were fast to get here. I let them know I was told I had a leaking pipe under my house by the pest control so I had James look. He fixed it while here as well. Great service, and I’ll not be putting food down the sink anymore when I clean my fridge out. I would also put grease down it on occasion. 😑

  • Review 70 (2024-12-08 - Rating: 5)

    This team was excellent in every possible way from start to finish. Respectful and willing to help and guide through the whole process. And it was a PROCESS! Thank you so much. My team from now on.

  • Review 71 (2024-04-11 - Rating: 5)

    Tate was great got the issue solved. Also very personalble. Enjoyed as much as you enjoy a plugged toilet talking with Tate. The manager Josh speaking on the phone wirh him very personalble too. Thank you Definitely would recommend.

  • Review 72 (2023-07-06 - Rating: 5)

    James J. was a professional who took the time to explain the problem my toilet was having. He also explained what he would do to fix it & patiently answered all of my questions. I could tell he was a skilled expert with plumbing. I am very pleased with his service!

  • Review 73 (2023-05-05 - Rating: 5)

    Blake came out on time and diagnosed the issue very quickly! Kept it professional and courteous and most importantly honest! Fixed the issue without any other issues coming up. Very happy with his service as well as his partner at the time, Brody. They both did a great job and we are very happy you sent them our way! Thank you guys very much!

  • Review 74 (2024-02-28 - Rating: 5)

    I had a different plumber come out 3 different times to fix a sewer issue before calling Roto-Rooter and, long story short, they were able to properly find the core problem and offer me an actual solution, rather than a bandaid, to the issue I have been having since moving in two years ago.

  • Review 75 (2023-12-11 - Rating: 5)

    James with Roto-Rooter was great. He was very knowledgeable and helpful and even called ahead of time to get an idea of what was happening and to make sure he brought any possible tools he might need for our specific job.

  • Review 76 (2023-10-25 - Rating: 5)

    They had an appointment time from 5 pm to 7 pm. They ended up with an earlier appointment and were able to get there shortly after 3pm which was amazing. The tech and the office worker were both helpful and made sure were informed of any changes and took care of scheduling and problems with the plumbing expediently.

  • Review 77 (2024-01-18 - Rating: 5)

    We had a bursted pipe and Cody came out that night, he stayed until after 11pm making sure the job was done! He went above and beyond! Would highly recommend.

  • Review 78 (2024-07-28 - Rating: 5)

    Patrick L’s service and delivery of same were EXCELLENT!!! I would highly recommend Roto Router, ask for Patrick!!!

  • Review 79 (2024-03-08 - Rating: 5)

    Jace and Ben did a great job installing our water heaters. They thoroughly and clearly explained everything before they did it. And kept me updated throughout the process!

  • Review 80 (2022-11-08 - Rating: 5)

    Steven S. was efficient and seemed very knowledgeable about the issues we were having and what needed done to fix the problem. He was good at explaining the processes he was going to do to fix our clogged sewer pipe and went over the estimates in good detail.He was friendly and easy to talk to while he was working. We would definitely recommend Steven S.! Thank you.

  • Review 81 (2024-01-23 - Rating: 5)

    Cody came out at 9 pm on a cold, rainy, and icy night. He discerned what was causing the water running under our house, gave me an estimate, and then proceeded to fix the problem in short order. He was cold, wet and yet friendly and helpful.

  • Review 82 (2024-02-24 - Rating: 5)

    Cory and Edward were very knowledgeable and worked with me on my budget. Will definitely use again! Thank you for your hard work, and getting us up and running again!!

  • Review 83 (2023-03-25 - Rating: 5)

    Corey with Roto-rooter was phenomenal! He was professional, on time, and he went above and beyond to help my family and I with our home! He gave us every option of price ranges to accommodate what we needed. Thank you for the best experience!

  • Review 84 (2024-01-01 - Rating: 5)

    Kole was a lifesaver! Although New Years Eve and late evening he was professional and explained everything he needed to do to resolve my issue! Highly recommend him and Roto Rooter! No upcharge for a Sunday, Holiday, late hours!!! Truly appreciated and WILL definitely recommend to everyone!

  • Review 85 (2023-12-07 - Rating: 5)

    James was awesome! He adapted well to when new issues arose. He was honest and kind. And I can’t say enough good about him! I will happily hire him again!

  • Review 86 (2022-11-03 - Rating: 5)

    Josh, Steven, Matt and Austin all did an outstanding job helping us fix our plumbing issues. We bought a house and have only been in it a month so didnt have any idea what issues we were facing. This Roto Rooter team did a great job figuring out the problem and getting fixed as soon as possible. Professional and friendly group. They all answered all of our questions throughout the entire process. We will definitely be back if we have any future issues!

  • Review 87 (2023-10-09 - Rating: 5)

    Scott was our plumber and he was very professional and had a lot of wisdom about the job. He was on time and fixed our problem quickly. Very nice and respectable.

  • Review 88 (2023-06-28 - Rating: 5)

    Nash did a great job listening to my needs. He unstopped our line that backed up on into our sink. He also installed a new kitchen faucet and 2 shutoff valves. All work was done well and with a friendly smile. He even wore a mask while around me and my 85 year old Mom. He also gave us a discount on the valves and for being a senior citizen!

  • Review 89 (2023-11-07 - Rating: 5)

    Lee from Roto-Rooter came out and got us all fixed up! Lee was super awesome, explained everything being done including all of our options, gave us estimates on work thatll need done with our plumbing, was training a new colleague, and did a fantastic and thorough job ALL while appeasing my 3 year olds endless questions and I help!s and my two middlest kiddos show and tell of all of our cats 😅 I dont see myself going anywhere else for any plumbing needs!

  • Review 90 (2024-02-08 - Rating: 5)

    Blake was very professional and thorough in his inspection of our sewer lines. He explained everything very well. If was a great experience.

  • Review 91 (2022-12-29 - Rating: 5)

    From the lady i spoke with over the phone, to the technician (Corey) to the person who repaired the pipes (Austin), big thumbs up. This company seemed to be the only one who cared about helping us at the busiest time of the year, and they did it in a wonderful way. The price felt more than fair. I’m calling them moving forward, and will definitely recommend too. Thank you guys.

  • Review 92 (2022-04-24 - Rating: 5)

    Scottie and Jason showed incredible work ethic. Scottie came to resolve our plumbing issue same day we called and stayed until close to dark for two days. He came Friday afternoon and left around 7. He came back Saturday morning at 9, left to complete another job, then came back and stayed until 8:30 pm. Scottie and Jason worked until they found and fixed the problem. Not once did they complain but always had a smile on their face. They constantly communicated their process to us and worked incredibly hard to only work on what they knew was necessary to be completed. Most plumbing companys take advantage but not this company. We are so grateful to have our problem fixed and to have such incredible customer service. We are never going to waste our time going with anyone else. We are so grateful! THANK YOU SCOTTIE AND JASON!!!!

  • Review 93 (2024-01-17 - Rating: 5)

    Great service and communication by everyone who came out to take care of a sewer issue. Ben was very pleasant and professional. Will definitely call them for any future plumbing issues!

  • Review 94 (2024-11-13 - Rating: 5)

    Alex was so nice and did such a good job!

  • Review 95 (2023-03-21 - Rating: 5)

    I was highly impressed with Shayfers performance and conduct. He was thorough, very professional, exceedingly conscientious and extremely helpful. His exceptional customer service was truly exemplary. You can be confident that he reflected great credit upon your company and should be regarded as a valued asset.

  • Review 96 (2023-04-24 - Rating: 5)

    Came and fixed a broken pipe behind the wall in a bathroom. Love that this company sends a picture and bio prior to Lee coming to my home. He was knowledgeable and professional. Knew exactly what we needed and got us fixed up. He also discovered another issue under the house and hope to have him back soon to fix it as well. Learned a few things from Lee, it was nice chatting with him throughout this process.

  • Review 97 (2023-11-07 - Rating: 5)

    Kevins arrival time estimate was accurate. He quickly worked on our issue and provided an estimate to replace equipment, but wasnt pushy about making a decision on the spot.

  • Review 98 (2023-06-27 - Rating: 5)

    Lee (and Josh in the office) was wonderful and came so fast, even to Carthage! He was kind and understanding of our family situation and his professionalism was SO appreciated! Absolutely recommend this company!

  • Review 99 (2024-03-14 - Rating: 5)

    Excellent service from Tate, and likewise from his supervisor Lee who he called out only to ensure I got as much information and the best service that could be provided. Great people and great work.

  • Review 100 (2023-08-16 - Rating: 5)

    Lee was absolutely professional and very knowledgeable. He solved our plumbing problem even with kids running around and our pup barking. I will 100% be calling him next time we run into a issue with our septic.

  • Review 101 (2023-12-24 - Rating: 5)

    We had a water pipe start leaking and needed a repair before Christmas Eve dinner. Kyle at Roto Rooter was wonderful and had us back up and running with plenty of time to spare!

  • Review 102 (2023-02-02 - Rating: 5)

    From the time Zach came to our home to give us an estimate to completion of the work,by Chuck and his helper they were professional, respectful, and did everything they said they would. We are very impressed by this company and each individual we dealt with for their integrity, workmanship, and customer service..They are outstanding and we wouldnt hesitate to recommend them to anyone. They go the extra mile to help...thank you...Nancy GannAgain, we had wonderful service from Roto-Rooter 11-22-22. Both technicians did excellent work fixing a leak and replacing pipes...we love Roto-Rooter s customer service, and dedication to excellence...after waiting 11 days for someone else to come, we canceled with them and called Roto-Rooter who came the next day and fixed our leak. We would recommend them to everyone; its a relief to have them on the job...thank you again.2-2-2023Another rescue from Roto-Rooter; Zach rescued us from a leaky toilet the same day we called. As always he was friendly, courteous, and did a professional job...we appreciate his, and the companys reliability... we are very grateful customers.

  • Review 103 (2021-02-01 - Rating: 5)

    Roto-Rooter had great customer service from the minute I called after moving into a new house. They were always on time and were willing to get the job fixed no matter how many times they had to come back. I highly suggest use Adam Bell who is a plumber there. Adam was great - he had to come to my house 3 different times in a week. There was a back to back issues but Adams attitude and wiling to work with me to get the job complete was great. I was satisfied with not only their work but their ability to get out to the house quick to fix the problem. Ask for Adam, he will get you taken care of.

  • Review 104 (2024-07-24 - Rating: 5)

    Very happy with Patrick’s installation and all his explanations to make me feel comfortable

  • Review 105 (2022-08-16 - Rating: 5)

    Cody S came out to look at my sisters sump pump today. He was professional, courteous, and efficient! After having an inspection and being told the sump pump was inoperable, Cody came out and gave a great report! He put my sisters mind at ease, assuring her Roto-rooter could repair this easily and the price was unbeatable! The owner Ryan made sure this was handled with care and treated us like family. I promise you will not find a better plumbing company! So if youre a buyer, seller, or staying in your home, these guys will make sure you are treated with respect, care, with the best quality work, and wont break the bank. Roto-Rooter will always be #1 in my book!-Trish

  • Review 106 (2023-05-10 - Rating: 5)

    Lee is very friendly and knowledgeable. He fixed some of our pipe connectors and the ball valve for our well. He also replaced all the pipes in the well house with pex pipe. Lee gave us info that we will be using in the future to further protect our home.

  • Review 107 (2024-01-17 - Rating: 5)

    Although we couldn’t achieve what was needed (thaw frozen pipes in a slab foundation) James went above and beyond with expertise and compassion. I really appreciated this in such a stressful event. Service with compassion is hard to find.

  • Review 108 (2024-01-26 - Rating: 5)

    Adam was Very polite and friendly. Made sure all things working before left. Kade is the same way. Definitely will be using Roto Rooter again.

  • Review 109 (2024-07-16 - Rating: 5)

    He was here on time..very courteous and explained the process in full. He replaced a leaking water shut off without tearing up the yard as the yard was extremely wet. I will use roto rooter in the future...

  • Review 110 (2021-12-29 - Rating: 5)

    RR replaced our sewer line from house to city connection. Blake came out first and diagnosed the problem with camera - tree roots! He provided solutions, I chose to replace the line. They scheduled the work ASAP. Gavin performed the job. He removed the old line and put in new pipe. Gavin went about his job in a professional manner - very efficient. He operated the backhoe with skill. I am thankful he was able to complete the job in one day. I was very pleased with the job done! I recommend Roto-rooter!

  • Review 111 (2022-12-08 - Rating: 5)

    The men who came to help with my broken sewer pipe were very nice and knowledgeable. The work was scheduled in a timely manner and fixed in a couple of hours. I would definitely recommend Roto-Rooter for help with plumbing problems. Thank you all very much.

  • Review 112 (2019-10-09 - Rating: 5)

    Roto rooter came technicians Chad and Adam S. did an excellent job with my installation. They were careful to clean up everything. My bathroom looked cleaner after the installation process than before they came! They were polite and knowledgeable about their products and services. I will make sure to stick with this company for my future plumbing needs!

  • Review 113 (2024-02-01 - Rating: 5)

    Tate was able to come out the same day I called. Very professional and helpful. I will use this company in the future. Thank you for listening to problem and finding a solution!!!!

  • Review 114 (2019-06-05 - Rating: 5)

    Lucas and Cody were awesome! They came out the next day after we realized our hot water heater went out. They worked so quick with telling us the problem and completely replacing our water heater. They even fixed how our brand new expansion tank was installed (from a different company). They were very nice and professional! If we have any other problems we will be sure to give them a call again!

  • Review 115 (2023-03-29 - Rating: 5)

    They came out and found the problem quick. Once they found the problem they got all the right tools and equipment that was needed and got the job done quick and to good quality. One thing I really appreciated was they double checked their work and made sure it was good and they did the entirety of the job in a very timely manner.

  • Review 116 (2022-12-08 - Rating: 5)

    I have used RotoRooter many times and will never use a different company. They are reliable, reasonably priced, & always professional! Kyle did an amazing job with the chaotic remodel I have going on. Thank you!

  • Review 117 (2023-10-14 - Rating: 5)

    Austin and Kyle did a fantastic job, very professional and explained everything they did with pictures. I highly recommend them and will use their service in the future.

  • Review 118 (2024-04-22 - Rating: 5)

    Tate was very professional and courteous. He explained what he was doing. Very pleased with his service!

  • Review 119 (2020-10-09 - Rating: 5)

    Jason did a great job. He came took care of our problem. Installed our clean out for the septic tank, had our tank pumped, installed risers for future maintenance. He did a phenomenal job, very polite and respectful. Would recommend roto rooter for all plumbing jobs.

  • Review 120 (2023-03-09 - Rating: 5)

    Patrick and Scott did an excellent job. Very thorough in checking the pipes to make sure there were no other issues. Cleared the drain and gave options on how to keep the problem from happening again.

  • Review 121 (2023-06-19 - Rating: 5)

    Ben C. got my childrens wod of a mess, which included a gold in color hair clip and baby wipes, out of the toilet with ease. Ben C. was quick, spoke professionally, and had an all about great character about him.Thank you Ben C. for what you do and the amazing experience you brought along with it.

  • Review 122 (2024-11-08 - Rating: 5)

    A very kind man, David, came to take care of our slow draining sink. He very quickly and efficiently cleared the clog. Great job!

  • Review 123 (2024-04-10 - Rating: 5)

    Had Alex out to help with a basement drain that wouldnt go down, he was able to identify the issue and offer a resolution. Thanks for the great service, Alex.

  • Review 124 (2023-05-11 - Rating: 5)

    Nash came out to look at some leaks in the crawl space, very friendly, professional and helpful during the whole procedure. Pipes were taken care of quickly without any fuss. Before and after photos were taken to show the fix. Thank You Nash and Roto Rooter!

  • Review 125 (2024-04-10 - Rating: 5)

    Very professional. Respectful to property. Help us with education of plumbing issues. Would recommend JR to anyone. Wasn’t the cheapest.

  • Review 126 (2018-02-21 - Rating: 5)

    Good service, have used them more than once! Had them out again today for our complicated plumbing. Professional work. Friendly employees. Lucas was our technician this time, he did a great job! Came prepared, and got the job done quickly. I fully recommend Roto Rooter! -Stacey English

  • Review 127 (2019-01-04 - Rating: 5)

    I called on a Friday afternoon, and they were at my door within the hour. I was very pleased with the service and professionalism of Collin. He was very upfront about the pricing. He had my issue fixed within 10 minutes. I would definitely recommend Roto-Rooter!!

  • Review 128 (2024-10-21 - Rating: 5)

    Will was thorough & professional! Great work on our home with no complaints! Definitely will use this company again! He is a hard worker!

  • Review 129 (2023-05-10 - Rating: 5)

    Nash, the tech was 10+ top notch! Super professional and went above and beyond! My screen door handle was loose on the way out he noticed it and even fixed that to tighten the handle for me!

  • Review 130 (2024-06-04 - Rating: 5)

    Very friendly, patient, and understanding!! Determined and committed to finding the solution to your problems for sure! Thank you so much 😊 highly recommend

  • Review 131 (2024-04-19 - Rating: 5)

    Absolutely great service got the problem fixed and didnt cost an arm and leg will definitely use Rotor-Rooter again Nate and Lee were very friendly and pleasant thanks again

  • Review 132 (2023-07-05 - Rating: 5)

    Adam and Brody are so polite, determined and hard-working. This wasnt an easy project; thank you for every hour on this project and for the extra details you attended to without even being asked! You guys are the best. Xx

  • Review 133 (2023-02-13 - Rating: 5)

    Shayfer and Scott did excellent work! Not only did they replace all of the pipes in the house they took their time to make sure it was done right! I can’t thank them enough for the outstanding work they did!

  • Review 134 (2018-11-29 - Rating: 5)

    Adam, Lucas, Chris, and Will provided us with awesome service on drain cleaning and water heater installs! We really appreciate their professionalism and knowledge. Thank you for taking care of our needs so quickly. We will recommend you to our friends on future needs and remember to call you first for our own plumbing needs.

  • Review 135 (2024-02-28 - Rating: 5)

    Expeditiously and professionally repaired and warranted to ensure personal satisfaction.Chris (technician) is very knowledgeable and eagerly shared pros and cons with my questions.

  • Review 136 (2024-01-22 - Rating: 5)

    Robert came out quickly, after hours and on a weekend. He was courteous and ensured I would remain a Roto-Rooter customer.

  • Review 137 (2018-01-28 - Rating: 5)

    We were so pleased with our Roto Rooter experience! Adam was knowledgeable and extremely respectful. He figured out the problem and did a fantastic job fixing the actual problem, but also trying to find us the best financial option. I will definitely call them again for any of our plumbing needs!

  • Review 138 (2024-01-04 - Rating: 5)

    James came within an hour of my call. He was professional, polite, and personable. Highly recommend.

  • Review 139 (2018-11-23 - Rating: 5)

    FANTASTIC CUSTOMER SERVICE !!! Everyone knows how heart stopping it is when you flush the toilet & the water rises rather than whooshes away ;-/ Happily, everything was easily handled with one phone call. A couple hours later, two clean-cut young men (Lucas & Collin) arrived and were honestly a pleasure to have in our home. Uniformed, well groomed, polite & professional, they put coverings over their shoes, quickly determined what our issue was and promptly resolved it . After thanking him for his service, my USMC husband was offered a military discount. We were highly impressed, and heartily recommend. Definitely our first choice should future plumbing needs ever arise :-)

  • Review 140 (2017-08-29 - Rating: 5)

    Roto-Rooter is a company with a heart! Adam genuinely cares about his customers and their satisfaction! He came to my home and was respectful of my time and concerned about the inconvenience to my family. He was very professional and even wore protective boot coverings in my house. I received a free estimate (a very good deal) for major work consisting of three pumps and replacement pits and jackhammer work.Lucas was the actual plumber who performed the work and was also very professional and respectful. He worked extremely hard and long hours to finish the job because he did not want my family to be inconvenienced longer than we had to. I was pleased with the work and will have Lucas back for other repairs.The greatest part of the service was after the service! Adam came back to my house to inspect the work (along with Lucas) and they took the time show me how to divert the water discharged from the pumps away from my house. They ended up staying for some time to find the exit point of an existing hard piped drain to my back yard--which saved me from digging a long trench!If you want to work with plumbers who care, do yourself a favor and call Adam and Lucas at Roto-Rooter!-Paul Hernandez & Family

  • Review 141 (2024-02-07 - Rating: 5)

    Scott did a great job and was very friendly. As usual Roto Rooter is a great company to work with.

  • Review 142 (2023-07-18 - Rating: 5)

    We have used Roto for several plumbing projects at the house. They are always on time, very polite, explain the issue and our options in detail, and do a great job of fixing the issue!

  • Review 143 (2023-11-05 - Rating: 5)

    Zach did a super job but the price was questionable. Doing a super job is great but to repair a leak that only called for replacing a copper elbow line with a pvc line was expensive at $578!

  • Review 144 (2024-12-19 - Rating: 5)

    Eric and his helper were very competent and fast. They cleaned up after the job was completed.

  • Review 145 (2022-04-28 - Rating: 5)

    Irish Dave came out because our sewer was backing up. His professionalism and knowledge were amazing! He also made a bad plumbing situation a little more enjoyable. If you can’t change it, laugh about it! Thank you for the laughs and valuable knowledge, Dave!

  • Review 146 (2022-11-02 - Rating: 5)

    Was not planning on getting a hot water heater at this time. I wanted to check on prices on installation as I planned on buying a hot water heater myself and having it put in. Boy did I find out alot of good information . Our gas hot water heater was not up to code. Our house was built in 2006 making the hot water heater 16 years old. No wonder we was starting to have issues. Chad was so knowledgeable and answered all our questions. So glad i made the decision to go with Roto Rooter. They have been in business a very long time, 80 years I believe. They are a good and reputable company. They left and came back the same day with the new AOSmith 50 gal.gas hot water heater.Thanks, Chad and NashYou guys just made our day!

  • Review 147 (2016-10-21 - Rating: 5)

    We were dealing with a clogged kitchen sink and had no luck using our own methods, so we called Roto Rooter and they arrived a few hours later to help us out. David was the one on call, as it was around 8PM, and no joke, he was the nicest guy. He showed up and was extremely personable and knowledgeable. You would think the guy was your best friend even though you only just met him. That made the overall experience excellent and, to top it off, the service was great too and our kitchen sink now drains flawlessly. Would recommend them, and I see no reason why I wont be calling them for any future plumbing issues. Thanks David!

  • Review 148 (2023-04-08 - Rating: 5)

    We have called this company several times and they are wonderful. They show up when they say they will even call you on the day they are to come to make sure you are ready for them. They are kind and respectful. They give you an estimate of what the job will cost then make an appointment to come back to do the job

  • Review 149 (2020-09-01 - Rating: 5)

    Roto Rooter had installed a water purification system for us. When we went to change the filter we couldnt remove the container holding it. Blake was here about 30 minutes after my initial call. The business is that far from our house, so a very timely response. He came & explained we had to release the pressure before it could be removed. He replace the filter for us & didnt charge anything. We need some other plumbing done & will contact him to complete it. Thank you Blake!

  • Review 150 (2022-12-04 - Rating: 5)

    Auron was very professional and helped fix our problem quickly and at the lowest possible cost. He made sure to explain our options clearly and was very upfront about what work was needed. Great experience!

  • Review 151 (2023-09-18 - Rating: 5)

    James was very thorough and explained his process and that they offer other plumbing services that a customer may not have thought of other than just cleaning out a drain.

  • Review 152 (2023-09-23 - Rating: 5)

    James was very professional. Explained everything he was going to repair. Took several pictures. Made sure everything worked as it should before he left. Great quality work. Thanks

  • Review 153 (2017-07-19 - Rating: 5)

    Called this morning because our tub/shower suddenly wouldnt turn off. They said a tech would be here between 1-3 today and Chad was here on time & even called to say he was headed our way. He was wonderful!! Very polite & put booties over his boots each time prior to walking through the house. It took some trouble shooting and he kept my parents updated and even showed my dad everything he was doing. I would recommend Roto-Rooter of Springfield for ANY plumbing and/or drain issues!!

  • Review 154 (2023-10-13 - Rating: 5)

    Robert called back quickly, communicated well, showed up promptly, and did the job quickly. Very helpful and made sure the job was complete.

  • Review 155 (2023-05-12 - Rating: 5)

    The best customer service I could have asked for during a very stressful time as a new home owner. I cannot recommend these guys enough. Blake, Kirk, John, and Adam, thank you for everything!

  • Review 156 (2023-05-05 - Rating: 5)

    Did an excellent job. Lee was polite professional and easy to work with. Job done well, this is our 2nd time using them and would highly recommend.

  • Review 157 (2022-11-10 - Rating: 5)

    Very professional and friendly. Kirk and Dave were well knowledged, professional, and customer oriented. Thanks to both of them for helping my family during a sewer back up. I will use them again for my plumbing every time.

  • Review 158 (2023-06-14 - Rating: 5)

    Zach was great. He answered all our questions. He gave options and told us the truth. I appreciate his hard work and knowledge. Thanks to Zach I will feel more at ease.

  • Review 159 (2019-01-29 - Rating: 5)

    I just moved into my new home about four days ago. Moving is stressful and time consuming. I honestly had way too much on my plate as it was and then my sewer backed up. I googled plumber near me and just called the guys with the best reviews online (Roto Rooter) They showed up within 45 minutes of my initial call. Chad came out diagnostics took about 10 minutes. He worked on my problem for a while. He put a camera in my sewer system and discovered a completely broken pipe. Here we are same day and my pipe was dug up and fixed. I cannot believe just how professional and prompt Adam and Chad were. We chatted for a while and I can truly say they are the most stand up service guys I have ever met.

  • Review 160 (2024-03-19 - Rating: 5)

    Customer service was great over the phone and in person fixed as much as he could in a reasonable time and price will most likely hire them again in the future.

  • Review 161 (2015-09-19 - Rating: 5)

    Everything was great about them. From the initial phone call to the service. The office was polite and able to get a tech out to me in a quick manner. My tech was clean, polite, honest and I felt comfortable having him in my home. The job was done quickly, cleanly and - most importantly - it was done right. Ill never use anyone but Roto Rooter.

  • Review 162 (2016-10-18 - Rating: 5)

    Adam Bell was our technician for our service call on 10/18. He was great to work with. Showed up in a timely manner. Explained all of the services needed, how they would be preformed, and the cost associated. Was quick and efficient, very professional. I know if I have any other needs he will be my first person to call. Thank you again!

  • Review 163 (2017-12-15 - Rating: 5)

    We had Roto-Rooter come out and we had been trying to unclog our pipe for 3+ days and Lucas got it unclogged for us! They achieved every one of their promises and had outstanding customer service! He was on time, and even called when he was almost to the house! Definitely will be using them if anymore problems occur in the future! 10/10 would recommend to a friend or family memeber! Thanks guys!

  • Review 164 (2023-05-23 - Rating: 5)

    We had a total new sewer line put in, Kelby took on a difficult job compared to most, he was responsible, informative, knowledgeable, competent, courteous, respectful. I would highly recommend Roto-Rooter!

  • Review 165 (2019-06-25 - Rating: 5)

    I had a problem with a leak in my crawl space and didn’t know where it was coming from. I started searching for plumbers and got in touch with Roto Rooter. I was expecting to be told someone would be out in a week or so. Well, to my surprise, they were able to come out the next day. Cody was the plumber who came by. He was very polite, courteous and professional. But most of all he was very knowledgeable and knew exactly what to do to fix our problem. Cody went above and beyond to make sure our problem was fixed as well as answer any and all questions. We are very pleased with Cody and the job he did. We would definitely recommend him and Roto Rooter for any and all of your plumbing needs. Thanks so much Cody for everything. :)

  • Review 166 (2024-02-16 - Rating: 5)

    Was actually a little early and got my drain unclogged fast as he could faster than I thought he would be able to definitely would recommend to anybody else

  • Review 167 (2024-07-12 - Rating: 5)

    Adam was great and when calling they were very informative and helpful wouldnt use anyone else

  • Review 168 (2018-03-19 - Rating: 5)

    We live in Joplin MO. Our sewer had backed up and began leaking. Called the 800 number and within 30mins had a work truck in our driveway. Impressed by speed of service, professionalism, and the cost was less than expected. Our service persons name was Edward. Great guy! He was kind and considerate to our kids and thorough with the explanation of why our sewer backed up. Looks like we’ll need a much larger repair later, but the emergency was corrected! Thank you Edward for your time and quality workmanship!

  • Review 169 (2018-09-28 - Rating: 5)

    Lucas exceeded our expectations, he was quick to come out to the house when we initially called and stayed until the job was done. He also made sure we fully understood everything. Very much appreciate his professionalism and hard work!

  • Review 170 (2018-03-28 - Rating: 5)

    Lucas was very professional and knowledgeable. He had our bad sump pump replaced in no time and life returning back to normal! On top of everything he performed this service at 2:30 in the morning! I highly recommend this company. On a side note, Bolivar is a ghost town after 9 pm. There wasnt anywhere to even buy a pump myself to try to install it. 24 hour access is an awesome feature that none of our local service techs offer. The pricing is fair and the service was great.

  • Review 171 (2017-12-28 - Rating: 5)

    Having experienced a late night emergency with a plumbing back up issue, we called Roto rooter out. They sent out a technician named Lukas and he was absolutely amazing. He was here very quickly and figured out our issue and discussed several options to make us feel more at ease about our current situation. I assume this individual is a huge asset to the company because I’ve never experienced someone to come out and work on something and you felt like it was your neighbor doing the work. BTW, this is the first review I have ever filled out for anything. Great job Lukas and a huge shout out to Roto-Rooter thank you so much!

  • Review 172 (2023-11-03 - Rating: 5)

    Corey did an excellent job on our sink and toilet replacement, even with some unexpected hurdles! We continue to be impressed with this Roto Rooter business.

  • Review 173 (2019-02-08 - Rating: 5)

    I called this morning and had no issue getting a same day appointment. Lucas came to my house and checked everything out and found it was only a frozen pipe (I thought it had busted). He was very friendly and professional and even gave me an estimate on my water heater even though that wasn’t why he was here. I would definitely recommend this company and will use them for future services.

  • Review 174 (2024-01-19 - Rating: 5)

    Highly recommend. Excellent service. Quick and got the job done!! Thank you so much!! Patrick was super helpful and answered all my questions.

  • Review 175 (2023-09-10 - Rating: 5)

    The tech that came out was very professional did things in a timely manner and was very courteous. The prices were more than reasonable. Will definitely use this company again.

  • Review 176 (2018-10-06 - Rating: 5)

    Today we said goodbye to four of the greatest guys!! They made a major job so much easier, they were professional, knowledgeable and left us very satisfied with their work!!!! Lucas, did such a great job, we could tell he had our best interest at heart!!! Adam, Collin and JR are top notch in their field, give them allllll a raise!!!!!

  • Review 177 (2016-07-03 - Rating: 5)

    We have a couple rental properties, and over the years have been through a couple plumbers. Even recommended them. But then my wife had me call Roto-Rooter.Im sold.Reasonable rates, solid work, and absolutely stellar service. Weve had nothing but great experiences, and I cant imagine calling anyone else.Brock, particularly, is just great. Hes given some solid advice, follows through with haste on backing up that 6 month guarantee on their work, and is simply a pleasure to work with.

  • Review 178 (2024-01-05 - Rating: 5)

    They came to my house and looked and was able to get all the work that needed to be done in just a couple of hours they did amazing highly recommend

  • Review 179 (2018-02-27 - Rating: 5)

    Lucas and Glenn went above and beyond to solve my sewer blockage issue. I cannot believe how professional they were despite the rather difficult issue. Not only did they correct the issue, they were also friendly and polite. I will be calling them back for any future plumbing needs, top notch service and personable staff helped make this a less stressful experience for me. Thank you so much!

  • Review 180 (2018-03-10 - Rating: 5)

    I highly recommend Roto-Rooter Plumbing services if you are looking for a reliable, fast, and efficient company to help fix plumbing problems. I had a small kitchen leak occur on a Saturday morning and after calling about the issue, Daniel was out within just a few hours!! Very professional and friendly & was able to fix the problem quickly. Thank you so much for a great experience! Would recommend to anyone in the Hendersonville, NC area.

  • Review 181 (2024-03-04 - Rating: 5)

    Havent had as easy a time getting a drain unclothed Chad was very knowledgeable professional stopped and gave through explanations to all my questions

  • Review 182 (2017-11-24 - Rating: 5)

    The day after Thanksgiving we had a leak at the well. We had to shut off the water. We had family in town and a newborn in the house. Lucas came within 30 minutes after our call and after he saw where the water was leaking he realized the issue was not plumbing but with the well itself. He stayed on site until he found a qualified well company that could come out the same day to do the repairs. Thank you Lucas! Your customer service is remarkable.Mark

  • Review 183 (2024-10-22 - Rating: 5)

    Excellent service, Alex explained the process very well and was a joy to talk to! We really appreciated it!

  • Review 184 (2018-08-25 - Rating: 5)

    *warning long post, tldr; jump to the second paragraph.*Our home had slow hot water ever since we moved in over two years ago. It was not a problem until we brought home our little bundle recently that we realized that it needed to be corrected. We called Roto Rooter and the same day Lucas and Brock came out, assessed the situation and the needs and provided us with multiple quotes on the different products thaeybcould provide for our situation. We decided to go with one of the options (water heater, circulator and a booster). The install was done in about three hours (including time to get a part they needed but did not have). Afterwords, I had some questions and Lucas provided me with his phone number so I called and he walked me though how to fine tune the system. They were courteous and easy to work with. They also did not try to sell me things that would not correct my plumbing issues. They were aware they are providing customer service and respect their customers and provide great service. We will use them again if we have last minute large plumbing projects in the future.I would highly recommend them based on their ability to assess plumbing issues, FREE estimates and support, provide solutions and install plumbing products.

  • Review 185 (2018-10-18 - Rating: 5)

    Lucas & Collin came out for a second opinion on a plumbing issue. They were very knowledgeable and in detail explained it to where I could understand. Lucas went out of his way to help explain the problem to my builder. He also made his self available to come back if any questions should arise. Because of theyre help I was able to have the repairs completed at no expense to me.

  • Review 186 (2018-05-27 - Rating: 5)

    Lucas and Chris are fantastic! They really made the whole process positive and were super productive. In addition, they were extremely efficient with their time management and customer service. Thank you so very much for making this happen on a holiday weekend too!

  • Review 187 (2018-06-11 - Rating: 5)

    Chad was the tech I worked with and he was great. He explained things well, was up front about costs, and showed before and after pictures. He was polite and communicated great. The job was done quickly and accurately and I could not be happier with the service I received. Thanks Chad!!

  • Review 188 (2016-07-15 - Rating: 5)

    Great customer service, came out to the house promptly & identified the problem. Very good to explain what was wrong & gave quote. Service tech even found a leak in an outside faucet when he began repair & was using the hose. (We knew there was something wrong, but really thought it was our hose!) We will definitely reccomend Roto-Rooter to our friends...thank you!

  • Review 189 (2020-06-19 - Rating: 5)

    Zach was very polite and efficient when he fixed my tub faucet. He had to go get parts from Springfield (which is 30 minutes from me) but came back quickly and had everything fixed within 2.5 hours from the time he first arrived.

  • Review 190 (2018-06-25 - Rating: 5)

    We needed a kitchen faucet replaced and Cody came out and did an excellent job. We have a farmhouse sink and it wasn’t easy to remove the old faucet behind the sink and in the granite. I imagine it was a frustrating job, but Cody was very patient and polite! Within an hour the old faucet was out and the new one was it! In addition, other plumbers charged to come out for an estimate, and we live about 30 minutes outside of Springfield. Roto Rooter came out, gave a free estimate, and even came to replace the faucet within 3 hours of when I called to make another appointment. I highly recommend Roto Rooter Plumbing and Cody.

  • Review 191 (2018-12-07 - Rating: 5)

    Lucas and Collin were amazing. They were friendly, professional, and worked super fast. Are water heater went out last night and they were here this morning to assess and fix the problem. I would highly recommend them to everyone.

  • Review 192 (2018-05-04 - Rating: 5)

    These guys are great. Adam and Zack were amazing, knowledgeable and helpful . I exploded water all over my house on a DIY job and they were here in under 2 hours and fixed my handy work. Now everything is back in working order. Next time I will just save myself the headache and just call Roto-Rooter. I recommend you do the same.

  • Review 193 (2023-04-24 - Rating: 5)

    Arthur did an amazing job was very impressed, he’s very intelligent about what he is doing in his line of work. I would definitely recommend him for any repairs.

  • Review 194 (2019-06-29 - Rating: 5)

    I was researching electric water heaters and Roto-Rooter contacted me the next day through Home Advisor. That weekend Lucas came to my home to discuss my current hot water usage and how I could save money. He was knowledgeable and friendly and even offered advice on another home project. I was very pleased with Lucas and would recommend Roto Rooter.

  • Review 195 (2024-03-28 - Rating: 5)

    Robert did a fantastic job. He was there when he said he would be, was very efficient, and very friendly.

  • Review 196 (2023-02-27 - Rating: 5)

    Patrick did a great job and restored my faith in the company after a previous tech tried to up sale me. Patrick came out at 3am for my emergency and did amazing.

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