Carrs Flooring America - Orlando

Located in Orlando, Florida

Address: 6237 E Colonial Dr, Orlando, FL 32807, United States

Phone: +1 407-381-8114

Rating: 4.6

Services

Small Business
In-store pick-up
In-store shopping
On-site services
Same-day delivery
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Service guarantee
Gender-neutral toilets
Wi-Fi
Wi-Fi
Quick visit
Cheques
Credit cards
Debit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-17 - Rating: 5)
We have been so pleased with the service and workmanship of our flooring project completed by Carrs Flooring America. From the time we entered the shop Ryan and Brandon proved their knowledge and professionalism by sharing install suggests and recommending a variety of tile distributors for us to consider other than what they offered in the store.Our project included demoing 1800 sq ft of rotted wooden floor and installing large tile. Kevins demo team was efficient and tidy. He was also a great communicator texting me with updates throughout the process. Chris and the install team continued the superior service and even completed the install in half as many days as we had planned. He and his team were also thoughtful, kind and considerate of our home and time.I would highly suggest stopping by Carrs Flooring America to any flooring project. Knowing the quality of sales/support and demo/install teams, you cant go wrong. THANKS GUYS!

Review 2 (2024-11-01 - Rating: 5)
Absolutely fantastic job done by Vitor and his crew, the floors look amazing and they were highly efficient and cleaned up everything too. We worked with Brandon who was similarly fantastic on the sales side - he came and measured in person and handled every detail of the project from start to finish - it was a seamless experience, enjoyable, fast and quite affordable as well. Thank you!!

Review 3 (2024-09-04 - Rating: 5)
Brandon was very helpful in helping us pick the perfect floors for our new home. It can always be stressful to make the right decision financially and the best look for a new house. Brandon showed us around and explain every step in the process which was very helpful. We went with LVP and are so happy.

Review 4 (2024-11-01 - Rating: 5)
I recently had the pleasure of working with Brandon and Lorenza at Carrs Flooring America, and I couldnt be happier with the experience. From the moment we walked in, they were incredibly welcoming and attentive to our needs. They took the time to understand the situation we were in. Their professionalism and dedication to customer satisfaction are truly commendable. Brandons passion for his job truly shines through in every interaction. He genuinely cares for his customers and goes above and beyond to ensure they are happy with their choices. His dedication and enthusiasm made the entire experience enjoyable and stress-free. Highly recommend. would definitely come back again!

Review 5 (2024-05-10 - Rating: 5)
We had a great experience with Carr’s Flooring America! We are in love with our new floors and would definitely recommend them to anyone looking for a fresh update. The crew was AMAZING…super respectful of our home and things, incredibly hardworking and kept us in the loop at all times. Eric was equally awesome to work with!

Review 6 (2024-10-30 - Rating: 5)
I had a very great experience at Carr’s Flooring America! Brandon and Lorenza helped us with no hesitation. I love coming to a place knowing the people there love their job. Brandon and Lorenza gave us the best customer service and made sure we left satisfied. I would recommend Carr’s Flooring America for their great hospitality and care for their customers. Trust me they will help you with whatever dilemma you have.

Review 7 (2024-10-22 - Rating: 5)
I had a great experience at Flooring America Orlando. The team was very responsive and made it easy to make changes to my order. They have a wonderful selection and were able to help me find the perfect flooring for my needs. They also worked great with my contractor and made the task seamless! Thank you!

Review 8 (2024-08-17 - Rating: 5)
If you’re in the market for flooring, you need to check out American Flooring. My experience there was so smooth, it was like walking on a carpet made of butter! And I mean that in the best possible way.Brandon is a carpet magician. At one point, I thought he was going to pull a rabbit out of a shag carpet. Spoiler alert: he didn’t, but he did show us every possible carpet option and explained their pros and cons.The next day, Paul helped put our order together after helping me decide on a color. I was stuck between two options, and he picked the one that matched the soul of our staircase. So he didn’t just help with our order, he saved me from a future of indecision.These two are the heroes our staircase needed!Five stars, two thumbs up, and a standing ovation!---I hope this review helps you in your quest

Review 9 (2024-09-26 - Rating: 5)
I had great service from the salesman, Paul, who answered all my questions and went the extra mile to answer all of my questions and concerns. The installer, Fabio, was outstanding. He was able to work the new boards into the older existing ones seamlessly. He left everything clean and back to how he found it! He is an excellent craftsman!! I am very pleased! Thank you Flooring America!

Review 10 (2021-09-21 - Rating: 5)
My second large flooring job with Flooring America and Danny at the helm, and I wouldn’t want it any other way! Everything he said and promised he delivered. Danny kept me updated on when my floor would be shipped and delivered. I would recommend Danny at Flooring America for any Reno job around your house, he is very knowledgeable. They only carry top notch products with a great selection. I had no problem traveling the hour to have this kind of great service, selection and cost savings. I purchased the luxury vinyl planking, I love it so much with the first install Danny did, I also purchased it for downstairs, and I have two dogs. While I’m walking the dogs, neighbors say I heard your floors are gorgeous and the workmanship with the installations was great “I’d love to see them when I can” Danny also made sure I had the same group of men that installed my floors and baseboards upstairs (My first job) since I couldn’t have been happier with them!! I’m not surprised that Danny and Flooring American would choose the best installers to carry on the great customer service! Victor’s Team Are Amazing!, The quality of work and their whole organized set up, and installation process was well orchestrated, top notch equipment to cut the floors, and rain doesn’t scare them, they had a huge tent they put up, it was like a little workshop. Victor’s Team also went out of there way to add shoe molding they happen to have on their truck to fix the bottom of a wall for me, this was not their responsibility to do, but offered to help me with it. They also remembered that they couldn’t go further with a piece of baseboard in one area because my stair install wasn’t complete. I asked them if they would leave me a piece of baseboard so I can install it when stairs were done, they said NP, they would fix it for me when they came back out to do the downstairs job, they actually fixed two areas, I thought there was only one to be fixed. Danny, I’ll be over soon to visit you, because I now need tile for my master bathroom. Danny you are top in your field of expertise and most importantly your customer service, and for someone who lives alone and had to make every decision with my major entire house Reno job, I never worried about you and your team, you made me feel that my job was well taken care of with no worries! I Thank You, Thank You, Thank You! I hope my picture show up, I love my floors! And so does my over 16 year old little Addie and my 19 month old Cooper!

Review 11 (2023-07-18 - Rating: 5)
Went to Flooring America after visiting a big box flooring store, because they told us we had to arrange our own installation. We figured there must be a full-service flooring company out there, and there was. Ryan Wall at Flooring America helped us with everything, made all the arrangements. He was just phenomenal. And the crews they sent out were very professional and did great work. We’re loving our new floors 😊

Review 12 (2024-09-11 - Rating: 5)
First… I never ever leave reviews, but felt this to be necessary after my recent experience. 2 years ago… had new carpet installed… fantastic job. Due to this I decided to come back and see Brandon and Paul to help with new flooring for the rest of my house. I will tell you this and they will back me up… NO customer obsessed about samples and the process as much as I was… Brandon and Paul were absolutely incredible… EXTREMELY patient and help me through every possible situation that I could think of to ensure I was taken care of. I can tell you this… I would NEVER go to another flooring store or work with anyone else from this point forward. This went from a store to customer relationship to feeling like I could count on them as friends to steer me the right way. Btw… the tile they installed looks absolutely incredible! 8x48 rectified tile which is usually very tough to install looks simply awesome! Forget the big box store… this guys are incredibly knowledgeable and patient… very simple choice… flooring America… Brandon and Paul

Review 13 (2023-05-16 - Rating: 5)
I had a great buying experience from Flooring of America. They have great products and alot to choose from. I purchased luxury vinyl flooring only so I cant speak on their installation. The flooring came in sooner then promised and pick up was easy. Special thanks to Shelia who helped me pick out the perfect flooring! I would use them again.

Review 14 (2020-10-04 - Rating: 5)
RUN, do not walk to Flooring America right now for your flooring needs! They are hands down the absolute best. From start to finish Danny has been there every step of the way with us to make sure our floors were perfection. Danny is a class act and has gone above and beyond for us! I did extensive research to find the floors for our house and Danny reached out to the rep to have samples delivered for floors their store did not even carry. He also found someone for us to make a custom square stair-nose. You will not find better customer service or quality! We also used Flooring America for our demo and install, both were done flawlessly! Our project was over 3,000 square feet and they fully delivered with excellence. We will definitely be using Flooring America and Danny for our upcoming bathroom projects as well.

Review 15 (2020-09-03 - Rating: 5)
My buying and installation experience with Flooring America on East Colonial was nothing less than flawless. Danny was my salesman and he was helpful with choosing the best flooring color and finding affordable options for me. Danny also got me scheduled quickly. Aldo installed my floors with precision and in just a few hours. I was impressed start to finish. I was afraid this may be a stressful situation, but it was great! I’m very pleased with the results, and I’m not a person who is easily impressed. Check these guys out if you’re in the market for new floors.

Review 16 (2021-05-13 - Rating: 5)
I have to shout out to Danny and his crew!! We did a 99% remodel of our home and I search for one particular flooring everywhere. Nobody could find it. I stumbled upon flooring America and right from the start Danny was fantastic. He FOUND my flooring, had somebody drive it down that day from Jacksonville so that I could see a sample in person. OUTSTANDING customer service! He was also $$$$ less than anyone around. We had a major hiccup in our remodel and Danny kept the flooring as long as we needed. He checked on us through the entire process. 100% I would recommend Danny and the store to anyone around.

Review 17 (2024-08-06 - Rating: 5)
Awesome experience with Brandon, Camdon and Paul ☺️ Very professional and accommodating! Highly recommended for all your tiles and carpet needs 🏡

Review 18 (2024-08-19 - Rating: 5)
All I needed was a remnant to recarpet a staircase. After multiple phone calls to other establishments. I found out that Carrs stocks remnants. They have a huge selection and also rolls of carpet. Camden was so helpful. Their prices were great. Mine was a small sale, but he treated me as though I was spending thousands of dollars. I strongly recommend them for their selection and customer service.

Review 19 (2024-07-29 - Rating: 5)
Flooring America took care of all my needs. They were able to help me with a carpet for my business and all my new flooring for my new home build. From the moment I walked in Brandon and Paul were there to help. They guided me around the showroom and were able to show me many options I would have never seen on my own . I couldnt have made all these decisions without them. Thank You so much

Review 20 (2022-02-01 - Rating: 5)
Replaced carpet and cork with LVP through master bedroom suite. The sales team was very good about letting us browse, take samples home, and browse again (repeat 4 times). Charles was great for getting pricing and availability quickly. Due to typical pandemic supply chain backlog, the product we selected was about 6 weeks out. Charles kept us informed as to the ETA. Everything arrived correctly and the install team was scheduled within that week. The installers were very professional and quick to answer questions. The job, just over 600sf, was completed in a single day. The end product looks great.

Review 21 (2024-10-03 - Rating: 5)
Brandon Erwin is the guy we will alway go to, he is very helpful. We always have project on properties, sometimes we need to buy more floors from 1-2 year ago, even though it might be out of stock or no longer produce, he will always help us figure out the solution! Also, the price is alway goos as well. Thanks a lot for saving us some headache!

Review 22 (2024-09-13 - Rating: 5)
I stopped in for some carpet needs and Paul Kuehn and Brandon Erwin were the two working that day. Props to both of them for answering all my dumb questions and helping me out as much as they did. I didnt have a huge order at all and they treated me excellent. I highly recommend this store and their great associates. Thanks

Review 23 (2024-08-12 - Rating: 5)
We wanted to match existing wood flooring in our house for the bedrooms and they really did a fantastic job. It looks amazing and I couldn’t be happier. I went to a few places before I settled on flooring america and it was the best choice. No regrets. Thank you !!!

Review 24 (2024-08-03 - Rating: 5)
I was in need of a some remnants for a home repair and after multiple other carpet locations not having something close to my needs Paul and Brandon here at Flooring America hooked me up on the weekend with exactly what I needed and had it cut right on the spot for me. Definitely would recommend for all your flooring needs or any last minute repairs!

Review 25 (2024-05-20 - Rating: 5)
My husband and I went to Flooring America after finding them online. Brandon and Camryn at their store on Colonial were awesome. It was an odd, small project and their recommendations helped us out greatly. We bought everything there to finish our project and got it at a great price. Also really glad we listened to Cam about getting extra material because in the end we needed it and Brandon suggested another product that we didn’t go there for and it was perfect to finish up our project. Flooring America will definitely be our go to place for flooring. We were extremely happy with their service. Thanks again Brandon and Cam!

Review 26 (2023-12-09 - Rating: 5)
We received first class, five star service from beginning to end. Our sales manager, Ryan, went above and beyond to help us complete our project while working with our budget. Our materials were delivered much quicker than expected. Our installer, Fabio, far exceeded our expectations. He was punctual, professional, and went the extra mile to make sure everything was perfect. His attention to detail was what impressed us most. He was someone that we felt comfortable having in our home. He honestly receives our highest accolades! We 100% recommend Flooring America and its team for any and all of your flooring projects.

Review 27 (2021-07-08 - Rating: 5)
Flooring America- Orlando has excellent employees. I dealt with Danny and CJ. The service, communication, and follow up was outstanding. They were always courteous, knowledgeable, and professional. They provided information on the vinyl planks I was interested. Answered all my 100 questions with a smile. Always patient with me and my indecisiveness. All in all satisfied with the service and the product!! I would definitely recommend them to my friends and family.

Review 28 (2024-04-28 - Rating: 5)
I had a great experience with Ryan and Brandon. They carry a specific brand of LVP flooring I was looking for, and they helped me pick a finish that I’m really happy with. The ordering and pickup experience was smooth and easy, they gave me a great price, and I’d be happy to work with them for all my future flooring needs.

Review 29 (2024-03-10 - Rating: 5)
I think we can all agree there are two types of customer service. One is what it takes to get the sale done and the other is going above and beyond to make sure the customer is THRILLED. The latter is very rare these days. Brandon will pull out all the stops. Making a sale means little to this guy. Making YOU happy means everything to him. I have many properties in the area. Brandon will educate you, he will follow-up, he will ask questions, he will give you the absolute best prices AND he won’t be satisfied until you are. Don’t take your business anywhere else folks - you can’t get any better than the team at Carr’s Flooring.

Review 30 (2024-03-01 - Rating: 5)
Great Costumer service!!Ryan was the person who took care of me on my first visit to this store, I didnt know to much about carpets qualities, but he explained what were the best options for my project and when the time came for pick up my carpet, two weeks later Ryan was off that day, but the rest of the crew were great people as well, and helped me out to accommodating my carpet in my sub, definitely Ill keep coming back for my next flooring projects. Thanks Guys!

Review 31 (2020-12-25 - Rating: 5)
Due to broken pipes we had to replace all the floors in the house , Danny made the process easy and affordable! Our new floors are amazing ! They worked fast and clean and were always mindful of our family . We can’t say enough about the great work they did ! We will definitely be using Flooring America again for our bathroom !

Review 32 (2023-03-17 - Rating: 5)
I had an absolutely brilliant experience once again with Flooring America and my new luxury vinyl floors look absolutely amazing! Ive already had several compliments this week! 😃Brandon has been my point of contact for several years- he has always been extremely professional, helpful and he sends me out your very best team.I also wanted to give a big shout out to Victor and the crew -who were very courteous and did a wonderful job.Once again, thank you to Flooring America for making my place always look top notch! Your prices work with every budget, but moreover, your wonderful sales team is what brings me back time and time again...Warm Regards,Ashley W.

Review 33 (2023-09-13 - Rating: 5)
Very happy with my experience here. They were extremely helpful and catered to my specific needs. Brandon is who helped me and he made the entire process very easy and he is also very knowledgeable and was able to answer specific questions for me. They have such a large variety of colors and price ranges for all types of flooring. I shopped around before coming here and could not find the specific color I wanted. Their install guys also did an immaculate job in my home. They were very detailed and the results are amazing!

Review 34 (2023-06-24 - Rating: 5)
I found Flooring America and visited their Orlando Store. I met Brandon and spend about 30 minutes with him. I only needed a small project for my laundry room with tile and he treated me so well. He was so nice and I didnt even know he was the manager until one of the other workers asked him how to do something. He said he was Part of the East side boys and explained that they were 1 of 3 stores but was dedicated to helping everyone. They even gave me a free water bottle and made me feel comfortable. Thank you Brandon...and Ryan.Kim L.

Review 35 (2024-02-03 - Rating: 5)
I recently had the pleasure of purchasing flooring and baseboard materials for my project at flooring America where Ryan provided exceptional customer service. His thorough explanations of the various options and attention to detail greatly aided my decision-making process. I was thoroughly impressed with the level of expertise and care Ryan demonstrated, making the experience truly exceptional. I would undoubtedly return to the store for future needs and recommend Ryans assistance to others.

Review 36 (2024-04-23 - Rating: 5)
I was completely impressed with Brandon and Paul professionalism and customer service. 10/10 recommend. Helped me pick out a similar carpet that was destroyed from my dog. Definitely happy and would come back for any future needs.

Review 37 (2023-12-12 - Rating: 5)
Im thrilled with the service from Flooring America “Brandon and Ryan”! Purchased flooring for my house, and they did a fantastic job. They even allowed me to inspect it after installation, which I appreciated. Unfortunately, a part of the subfloor (plywood) lifted after two days, causing the LVT to be uneven. I contacted Flooring America, and they promptly addressed and fixed the issue without hesitation. Im genuinely impressed with their service and highly recommend them. They truly deliver on their promises!

Review 38 (2024-03-14 - Rating: 5)
Needed an emergency replacement of flooring in my fully booked vacation rental. Dustin came to our rescue! He helped get the product quickly and at an excellent price. Everyone we interacted with through the process was helpful and very professional. Highly recommend the Casselberry location as it seems they have it together over there! Thanks Carr’s Flooring America in Casselberry and Dustin for helping us get up and running again! We will be back when we need flooring again!

Review 39 (2024-02-01 - Rating: 5)
A company installed vinyl planking throughtout my entire house, including my stairs. In less than a year the stair nosing started to fail. The company refused to repair the stairs, saying that my stairs were faulty, when it was their poor installation. The staff at Carrs came out and inspected the stairs and gave me a fair price to redo the stairs. My wife and I worked with Ryan to select the product and get the repairs done. We are very happy with the results. Wish I had worked with them on the entire project. I will going forward. Thank you Ryan and the whole crew.

Review 40 (2023-02-25 - Rating: 5)
Best customer service experience from the moment I walked in to when my home project was completed. Just ask for Brandon he will get you the perfect flooring for your new project. He did it for my home, and Im not the easiest customer to deal with LOL but he had the patience, no rush. His goal from start to project completed was for me to be satisfied with their work, and I can say today my beautiful stairs and flooring. Victor and his flooring team excellent work. I recommend my family and friends for their future flooring projects. Thank you Flooring America .

Review 41 (2023-12-18 - Rating: 5)
The perfect finishing touch... we just finished a remodel and needed carpet for the master..... In comes Brandon Erwin...he returned phone calls promptly even on his days off and answered all questions. The carpet and pad selected are awesome and install was great. Great Value... Please give him a ring if you need floor coverings.

Review 42 (2024-09-10 - Rating: 5)
I purchased beautiful flooring. Everyone that works there is super helpful and nice. The installer Fabio went above and beyond.

Review 43 (2024-04-04 - Rating: 5)
Brandon and Ryan were a fantastic help and resource! After my previous LVT flooring had been discontinued, they spent a lot of time and went out of their way to find and track down an alternate solution that looks even better. They also gave me a price that I couldnt find anywhere else, which made the two hour drive well worth it. Great job guys...thank you again!

Review 44 (2023-08-22 - Rating: 5)
My sister and I were in the store several times undecided on the laminate. Brandon brought out several colors and laid them out for us. He was very patient and honest ... I felt like he was dedicated to us. We had help from other members of the staff AND I felt like we were part of the family. Every member of the staff is there to help and they do a great job. I have been back several times and I could not be more pleased with the products, service and staff.Thank you Brandon and other members of the staff. I have already recommend you to several friends.

Review 45 (2023-04-12 - Rating: 5)
We had an amazing experience with flooring America! Everyone from Brandon in the showroom answering questions and working with us to get a good price to Chris, Wayne, and everyone else on the crew. The crew was professional and personal. They were efficient in their tasks and extremely conscious of the mess and worked to minimize it for our sakes. They engaged with our daughter, had fun with each other, and made the whole atmosphere more enjoyable. They were so polite and courteous. 10/10 recommend Flooring America!

Review 46 (2023-07-26 - Rating: 5)
Brandon took my order for both carpet and laminate and promptly had the measuring visit scheduled. Measurements were accurate and there was really no waste. Installers were prompt and efficient and did 2 laminate bathrooms and carpeted 3 bedrooms in one day. Brandon and the team provided outstanding products and service at a great price!

Review 47 (2024-01-11 - Rating: 5)
I had a house flood that ruined all my carpet in June and this team took very good care of me during this hard time. Very helpful, worked fast and knowledgeable. My dogs recently ripped up a part of my new carpet and I needed to get a repair and their repair guy was very personable and skilled. Thank you to Brandon, Steve and Ryan.

Review 48 (2023-12-29 - Rating: 5)
Customer for many years getting carpeting for my rental homes. The variety is awesome & customer service goes 110%. I don’t come over late always but when I have I don’t feel rushed & even had carpet cut for me after-hours once with no hesitation.Ryan helped me out today with some flooring tiles on a small project & his presentations & patience was much appreciated… 🙌

Review 49 (2024-08-02 - Rating: 5)
Brandon and Paul were extremely knowledgeable and helpful. They worked quickly to meet our needs. Thank you for your professionalism.

Review 50 (2023-09-22 - Rating: 5)
I highly recommend Flooring America. We replaced our tile with hardwood, and our carpet with laminate, both are from Flooring America. Ryan is a great man and works very hard. He is on top of everything, selecting style, ordering materials, and coordinating installation. I like the installation crew as well. They are very through and the installation is smooth and quick. Thank you all!

Review 51 (2021-12-15 - Rating: 5)
We have had a great experience with Flooring America Orlando on East Colonial. Danny has been very patient with us as we brought multiple samples home for new hardwood flooring, as well as new tile. He helped share multiple options, provided guidance, and helped us secure (even with the supply constraints affecting much of the industry) the flooring we wanted at a competitive price. We appreciated Dannys availability for questions, communication, and his teams commitment to schedule. We couldnt believe they would be done with the whole project (>1700 sq ft of wood, tile, stairs, and baseboard) pulling out the old, leveling the subfloor and installing the new all in the scheduled week - and they delivered! The install team was very professional and helpful - moving large furniture pieces and back into place after completing the job. We will absolutely return for our next project.

Review 52 (2023-07-25 - Rating: 5)
We had a small carpeting job… 2 upstair bedrooms. We were in a time crunch of having it done within 10-12 days. They were very accommodating. The sales guys were great. The installers, Anthony and his partner were great too. Overall - we are well pleased. We plan on doing a flooring project that is 5-6 X the size… and when ready in a few months - we will hire this Flooring America shop again. 😁

Review 53 (2023-07-07 - Rating: 5)
Brandon did a stellar job helping us with our floor tile purchase!We called five local stores and contacted five online stores. Brandons price was the most competitive and he was by far the most responsive, ordering a tile sample without us even asking, which we picked up at the store the next day! Other stores promised the color would be the same as our current tile or suggested ordering one box to check the color, but only Brandon proactively got us a sample. Brandon also suggested eliminating the delivery charge by us simply picking up the tile at the distributor.Additionally we enjoyed lighthearted exchanges with Brandon and the staff on both our visits to the store, including their most creative suggestion to solve a tile issue in our bathroom.Brandon was awesome - the lowest price, the most responsive and very pleasant. Thank you, Brandon!

Review 54 (2023-10-09 - Rating: 5)
Replacing my damaged wood flooring and outdated tile floors was overwhelming - until I visited Flooring America and Ryan Wall stepped in. Ryan assisted with the selection of the tile, grout and new baseboards. He was tremendously patient and made himself available throughout the process. Everyone connected with the project did their part timely and professionally. The new flooring really brightened up the entire unit and Ive received many compliments. I highly recommend Flooring America and Ryan Wall!!!

Review 55 (2023-09-21 - Rating: 5)
Having purchased from Flooring America previously, it was a “no-brainer” to return and buy again. Ryan took great care of us with an assist from Brandon! Their level of professionalism and friendliness is top-notch. I can unequivocally recommend this great Flooring America sales and install team without hesitation - Thanks again to Ryan, Brandon and Aldo!

Review 56 (2023-08-11 - Rating: 5)
At Flooring America we were given plenty of time to look at all the carpet choices, but we couldnt find prices, and the one we chose turned out to be quite expensive. However, we did buy it. Were pleased with the carpet and the way it was installed. Flooring America also bound two large remnants of our carpet, so we now have two nice rugs of the same kind. The staff is professional and friendly.

Review 57 (2023-09-30 - Rating: 5)
The dudes hit a grand slam! Brandon, Ryan and Robby Bob were excellent to work with. They were professional, punctual and beat prices that I didnt expect they could. I cant wait to bring my business to them more and more. Exceptional!

Review 58 (2023-08-29 - Rating: 5)
Great service, great product and great prices! Ryan took good care of me and made sure I was all squared away with the materials I needed to remodel a house I purchased for my dad. The attention to detail and care is great here and if you want quality for the best price in central FL look no further!

Review 59 (2021-05-07 - Rating: 5)
My experience with Flooring America was 5 star from start to finish! Danny found my exact flooring match (from 8 years prior) within 20 minutes of our first discussion! He had it ordered, delivered and installed within 2 weeks of our initial call. I can not say enough to highlight his team of installers. They were so efficient, and pleasant! They went above and beyond to secure my subfloor, move large furniture and put it back, there was very little cleanup on my part because they cleaned as they went. I have done many home improvement projects in my lifetime, and this was the best experience I’ve had. If you are looking to upgrade your floors or doing new construction..do yourself a favor and call Danny at Flooring America!

Review 60 (2022-04-13 - Rating: 5)
We had a great experience at Flooring America. They have so many selections and if they do not have what you are looking for in their showroom, they will order it for you. We worked with Danny and communicated with him for months. He was very helpful and went above and beyond to earn our business. I would highly recommend Flooring America and will most certainly use them again

Review 61 (2020-12-15 - Rating: 5)
There are no words to express how grateful I am to have stumbled upon this store. My husband and I didn’t think we could find the right flooring for our home, let alone get the best deal. Danny took our vision and made it a reality. From start to finish, Danny gave the best customer service I’ve experienced in some time. Danny always checked in throughout the process to ensure we were updated to the status of our project. He also made us feel like we were the most important job for his store. In the end, we were able to get the floor of our dreams and made a new friend. I will definitely call Danny on future projects for the house and highly recommend you call him too for your future home projects. Our first floor, second floor and custom stairs look marvelous!

Review 62 (2021-07-15 - Rating: 5)
We had a great experience using Flooring America Orlando for our luxury vinyl plank floors and installation. Danny was our point of contact throughout the process and he was amazing. Can’t say enough great things about his service as well as his installation team. Five stars - will recommend to friends & family and use again in the future!

Review 63 (2023-10-09 - Rating: 5)
Brandon Erwin at Carrs Flooring America was the specialist that helped me with my flooring needs. If I wrote everything he did for me it would be a book! He communicated with me via email, text and was responsive to ALL my questions and concerns--believe me I had a LOT! I looked everywhere for LVP flooring and I came back to Carrs because I got the BEST customer service and price of anywhere I looked in Orlando. If you need flooring of any kind whether its carpet, hardwood or lvp--go to Carrs Flooring America!! You wont be sorry. Ask for Brandon but Ryan and the rest of the team are awesome, as well! You wont be sorry! Thank you, Brandon!!!

Review 64 (2020-12-22 - Rating: 5)
I worked with Danny to get the floors redone at my condo, Danny was great to work with and always easy to reach if I had any questions or concerns. He kept in touch frequently to make sure the process was smooth for us. The installation team did a fantastic job, I am very satisfied with my overall experience. I recommend Flooring America Orlando if you are looking for a place to get good flooring and service at a fair price.

Review 65 (2021-02-12 - Rating: 5)
After searching for the perfect floors, we stumbled upon Flooring America on Colonial. From the meet and greet to the very knowledgeable, resourceful, and extremely attentive customer service we received, Danny (sales) has been so amazing. Danny went above and beyond by letting me take every sample of tile I picked out to my multiple phone calls and texts. My husband and I were so impressed with Danny’s professionalism, attention to detailed, and listening skills. Danny made our experience of re-doing floors for 2400 sq ft our home a very pleasant process. Thank you Danny and your team for the outstanding work. I look forward to doing the rest of my flooring with you.

Review 66 (2023-03-09 - Rating: 5)
Once again, I had a wonderful experience at Flooring America!Due to severe environmental allergies, and with springtime around the corner, my allergist finally told me it was time to remove all of my remaining carpet. I called my friend, Brandon , at Flooring America right away and went over to the colonial office to check out their large inventory. ( I told him I needed something installed ASAP, and could he please help? )😃Brandon carefully helped me select a flooring which would work with my existing flooring I had put in over the last couple years through FA , and the price was very reasonable. I feel confident this flooring is going to add extra value to my 2015 townhome and will hold up in the event of a hurricane. ( its a higher end vinyl by Shaw) Moreover, with all of the dust mites in carpeting, im excited to finally have a home which is carpet free!!! ( and so my newly inherited chihuahua can finally have full access to my upstairs.)Brandon is working his magic once again to get his installer out in about nine days and Im counting down...In the meantime, we really enjoyed chatting with him and his other associates yesterday afternoon. Its a great feeling when you know you can count on a company to deliver quality and excellent service every time. I never have to worry.Thank you again to Brandon, as always, for finding beautiful flooring in my price range. I have had many compliments on the upgrades to my home over the past 3 years in which ive worked with you and Dustin , and the flooring has been exceptional quality. Thank you!!Next time youre looking for quality flooring, please contact my friend Brandon at Flooring America... thank you again so much for your exceptional care and outstanding service. 💯😃 👍

Review 67 (2021-05-25 - Rating: 5)
I went into flooring America Orlando and was greeted by Danny. Danny was absolutely awesome. He guided me through every step of the way from picking out my floors straight through the install. I must of called him a hundred times and was pleased that he was pleasant and always there for me every time. He was amazing and the work was perfect. I would recommend them to anyone and I will never use another company again, only flooring America and Danny. He gained my trust I wont use anyone else... Excellent experience

Review 68 (2021-02-05 - Rating: 5)
Danny and the entire team at Flooring America were amazing and went above and beyond our expectations. My husband and I searched for weeks trying to find the right flooring for our home and Danny helped us find the exact color and shade we were looking for in an engineered white oak flooring with beautiful 9” wide planks. He let us take several samples home to make us feel comfortable in our decision, since we were ordering over 3,000 sf and even after my husband contacted several online wholesalers, they weren’t able to beat the price Danny secured from the vendor for us. Hands down the best experience we’ve had purchasing any kind of flooring or tile and they’ve earned a customer for life. Thanks so much!

Review 69 (2021-10-31 - Rating: 5)
We just moved in to our new home that needed about 50% of the floors replaced. We had both tile and carpet put in from Flooring America and it was a great experience in both purchasing and installation. Danny and Manny on the sales side and Mel and Evandro on installation were fantastic. I have subcontracted building 2 houses, remodeled 3 others and dealt with several flooring companies. This crew is top notch. I highly recommended them.

Review 70 (2022-02-22 - Rating: 5)
Great Floor Replacement Experience!We recently hired Flooring America to replace an existing floor in our master bathroom. We were pleased with the quote and quickly approved the replacement. As with any remodel project, an unexpected problem could come up, which in our case, did. The Sales Team quickly responded to the issue and resolved it in great time. The true measure of any service-based company is the willingness and speed that problems are resolved. In our case Flooring America performed very well. We recommend the company for any flooring work needed. We will call on them for our next project.Randy Black

Review 71 (2021-03-08 - Rating: 5)
We had the best shopping experience at this location! If you want great prices and amazing customer service, shop here! The Big Stores cannot hold a flame to their customer service! Amos was our sales man and he is wonderful!!!! He took the time to help us find the perfect flooring for our house. He is very knowledgeable of all the products available. Wonderful customer service and great quality flooring. We will definitely shop here again for the tile for our bathroom remodel. Thank you Amos!

Review 72 (2023-06-23 - Rating: 5)
I shopped at Flooring America and worked with Brandon. I didn’t even know what I wanted for my family home until Brandon spent time with me asking genuine questions about my family needs when it came to flooring. He didn’t care about price and never discussed it until we figured out what would benefit my family. I admit I shopped other companies and couldn’t believe how much less Brandon was when it came to price for the same product. Thank you Brandon. ALL of my friends will know what you did for me.

Review 73 (2020-12-08 - Rating: 5)
I have used Flooring America for several years now on multiple jobs at my home and office. They have done a very nice job. Danny at the E. Colonial store does a great job. He was very responsive and cooperative. He was quick to answer questions, get my order processed, and followed up to make sure installation went smoothly. I will be a continuing repeat customer and look forward to working with Danny. Peter Shapiro

Review 74 (2021-02-01 - Rating: 5)
We really enjoyed our experience with Danny at Flooring America, and we are very pleased with the engineered hardwood that Vitor and his team installed in our home.Danny welcomed us in the first time we visited, and over the course of several months he was our primary contact, which made the process very straightforward. He answered all of our questions and provided important information for our decision-making process that we didnt know to ask. Danny proactively sought our business without being an annoying salesperson, and he bent over backwards to get what we needed/wanted in a timely manner. In fact, throughout the entire process we felt that Danny served as an advocate for us on pricing, material acquisition, installation, and making last minute adjustments to our order. Throughout the exciting and stressful process of remodeling our home, Danny served as a breath of fresh air, always working with us and for us to get the best results. We highly recommend Danny and Flooring America!

Review 75 (2020-12-31 - Rating: 5)
Danny was great to work with in the Orlando store. Upon entering the store, he was quick to greet us and steer us in the right direction. We hadn’t intended on purchasing our floor so quickly, but Danny was so informative and got us a great price, we couldn’t say no. Throughout the process of buying and delivering, Danny was very communicative and worked with our time table. Highly recommend anyone looking for flooring stops by and talks to Danny! - Melissa and Jeff

Review 76 (2021-01-08 - Rating: 5)
This was the third store I stopped at to looks for tile with woodgrain texture and had the pleasure of working with Danny. From the moment I walked in the door, Danny had great energy and helped me pick the most perfect Italian tile and made sure that I had everything I need for the job. He kept me informed start to finish on arrival of the tile and helped me set up delivery. Even if they didnt have the tile, I would wait for new tile just to purchase from Danny. Im a sucker for great customer service.

Review 77 (2024-01-11 - Rating: 5)
Brandon and Ryan were amazing. They helped me find the right carpet tile for our project and provided me with installation tips as well. See for yourself. Check out that carpet tile goodness!!! I’ve found my flooring supplier!!!

Review 78 (2020-09-20 - Rating: 5)
We have finished our home improvement project with Dannys assistance. A total of 2700 sq ft. Which included removal of carpet, stairs and leveling of floors. Danny from flooring America East Colonial assisted us from beginning to end. He was always available for any questions or concerns we had, even on his days off. Our installer Rafael was on time always, courteous, clean, extremely quick and professional. If you happen to stop in, ask for Danny to assist you. If you have a floor installed ask for Rafael. They both will make you feel like you are a valued customer. We were really impressed with the service, product and installation that Flooring America of East Colonial provided us. Thank you Danny and Rafael

Review 79 (2020-12-17 - Rating: 5)
Went to multiple stores trying to the right flooring for our home. Then we stopped by Flooring America. That’s where we met Danny. Danny was extremely helpful. He educated us about the different types of flooring for our house. We ended up purchasing a wood laminate. Danny was very competitive in his pricing. After purchasing the wood laminate, he said that he could get it installed within one week and we were surprised. The company that came out and installed our flooring showed up on the date that they said and they were on time. Very happy with the install. We are very pleased with the whole experience that we had with Danny and Flooring America.

Review 80 (2016-05-27 - Rating: 5)
Best price, and more importantly, best customer service in town. Johnny and his crew were knowledgeable and friendly throughout the process. From ordering, to delivery, to installation, the entire team was just terrific to work with. I purchased a house full of wood flooring and carpet and could not be more pleased with the end results! Kudos to Johnny and the Flooring America crews for their care and quality work. I highly recommend Flooring America and will definitely use them on future projects.

Review 81 (2019-05-14 - Rating: 5)
Bob took care of us the moment we walked in the door. He answered all our questions regarding luxury vinyl planks and then gave us a good deal. He took the shopping list from our contractor and walked us slowly through them to ensure that all items were purchased properly and we were in and out in probably 30 minutes. Our product was in within 4 days and installed exactly to our expectations. Highly recommend for personal attention and assurance you get what you need to complete your job.

Review 82 (2020-05-03 - Rating: 5)
My wife and I have purchased carpet from the big box stores twice in the past and have had two very poor experiences. I was hesitant to ever buy carpet again, but my wife didnt want tile or hardwood in our bedroom.We decided to give Flooring America a try and I have to say, it was the best experience from start to finish. Our experience started right as Covid-19 began to shut down down the whole world. The ball was already rolling on our home project; and we were worried that we would not be able to complete it in a timely manner.The salesman, Amos, was a delight to talk with. At the big box stores you dont get the knowledge and experience that he brings to the table. He helped us make a wise choice- financially and practically- for our bedroom. We couldnt be happier with what he helped us select. (And he was a delight to talk with as well!)The in-home measurement also was a pleasure. It might seem hard to imagine a simple carpet measurement wouldnt be worth mentioning, but Brian was so nice. We stood and talked for a few minutes- socially distant, of course- after the measurement was done. It was clear that Flooring America looks for good, genuine people for their team...not just warm bodies.The last thing I want to mention is with regard to the installation experience. A day or so before our scheduled installation, I called the store with a question about the transition from the bedroom to the adjacent room (the old threshold piece had been glued down and broke when I removed it in order to take up the old carpet). I called and asked for Hans because I wanted to know if I needed to purchase a new threshold piece prior to their arrival. Hans got my message and called me back within a few minutes; he spoke to me for probably 10 minutes or more asking me questions the adjacent rooms flooring. I explained that we were likely going to being redoing that floor in the next few months as well. He guided the conversation to help me know what to do and then said he was going to call the gentleman that was going to do the installation (Tim) right then to let him know what we had decided to do.( I felt so valued.)And what a fabulous job Tim and his teammate did with the installation of our gorgeous carpet! We are two super satisfied customers.This whole team was a class act...small business done right.Thank you Flooring America.

Review 83 (2022-11-13 - Rating: 5)
Marcus and Brandon were super awesome and very helpful with getting us the carpet we needed. They answered all our questions and provided important tips for carpet installation. We will be back in the future with any of our flooring needs!

Review 84 (2023-08-05 - Rating: 5)
They re did my floor. Ryan at the store gave me advice on where to find tile. The tile seems to fit with the rest of the tile in my house. Tony and his team did a very job with installation and in good time.

Review 85 (2020-11-23 - Rating: 5)
Overall, the entire process and experience was exceptional.Danny went above and beyond to provide recommendations and estimates on initially selected flooring. When it was determined our first choice flooring was unavailable, he identified and presented alternatives to us. Danny is compassionate, honest and a person of integrity.In addition, the installers were amazing overall, Luis was the lead installer and he was companied by Jessica, Frank and Juan. The entire team worked in lock step with each other and did an amazing job transforming my floors. In addition, I am extremely pleased with the time of the install. It took 2.25 days. The original estimate was 3-4 days!Finally, there was an issue with an item being damaged during the install process. I reported this to Danny and he quickly rectified the issue.For this reason, Flooring America gets my recommendation.Thank you!

Review 86 (2021-01-11 - Rating: 5)
Some people thought I was crazy trying to renovate a home I recently purchased in Orlando while still living in Tampa. I was unfamiliar with stores in the area so wasn’t sure who would actually deliver what they promised especially since I would not be on-site to supervise the install.After going to 4-5 stores throughout the Orlando area collecting samples of engineering hardwood, I visited Flooring America on East Colonial where I met Danny. He showed me various samples and price points and allowed me to take several sample boards to see how they looked in the house. When I returned the sample boards, I thanked him and told him I was going with something I found elsewhere. He asked if I minded showing him what I had selected and when he saw the sample board, he told me he could get the same wood and asked if he could price the job for me. Since I was doing over 2300 square feet, I thought it wouldn’t hurt to get a few proposals, so I said okay. I am so glad I did as his price beat the competitors by several thousand dollars.Still nervous as I had never dealt with Flooring America and I would not be in town during the install, Danny went above and beyond by having his installer, Vitor, come by the house on a Saturday when I was in town so I could meet him and go over any concerns. Vitor was very knowledgeable and put my mind at ease.All in all, working with Danny was a pleasure. From placing the order and scheduling the install, Danny kept me updated every step of the way and the job was completed without a hitch. Danny and Flooring America will be my “go to” store for flooring in Orlando as Danny delivers what he promises with no hassle and no headaches.

Review 87 (2021-06-10 - Rating: 5)
Our entire experience with Flooring America-East Colonial, was great from start to finish. The gentlemen, Johnny and Bob, explained the installation and gave us the information and estimate requested. They were very knowledgeable, helpful, kind, and patient.The installer, Vitor, did a beautiful job. He was very professional and courteous and made sure to clean up everything after he was done.I would definitely recommend Flooring America to anyone looking for new flooring.

Review 88 (2020-11-14 - Rating: 5)
From start to finish both Danny our sales person and all of the floor installers were amazing. Vitor came out on Saturday all the way from Orlando to take a look at our project. Our one year old followed him around, which didn’t bother him a bit. He professionally went through our house setting up the plan. We had several concerning issues including a stand up tub and some sinks that he worked meticulously around.To our fault- we did not have the time or manpower to have the sinks nor the tub removed, along other issues my daughters HUGE bunk bed. I truly thought we would have to move out for this project- but NO these amazing men showed up and handled all the furniture and put this bunk bed back together leaving my daughters room in better condition then when they arrived.Danny worked very hard to secure amazing pricing, speaking with the cortec rep multiple times for me. He flawlessly handled the deal and ordering of the floor.My entire 2100 sq foot project was completed in a single day! All other flooring stores projected only 200-400 sq feet a day with let’s be honest, with a one year old- living in chaos is impossible.My house looks STUNNING! Everyone was so professional, Thorough, and really just kind hearted people. I can not say enough positive about my experience! Their pricing is so fair, they are prompt, and handle all issues without skipping a beat.Don’t think twice; this is the place to go. Save your time calling around. You WONT be disappointed!

Review 89 (2021-03-04 - Rating: 5)
Really happy with everything about our experience with this place! Our salesman Danny was super knowledgeable, helpful, friendly and even funny without being pushy. Everything they said they would do they actually did do and in the time promised. The install was great, the crew amazing and our 1000 sq ft of flooring looks beautiful! I would buy from them again in a heartbeat!

Review 90 (2021-03-13 - Rating: 5)
Working with Danny and the whole crew has been awesome! From Vitors perfect baseboard installation and Hector really caring about how things are done, we can highly recommend Flooring America. Danny was so open, that every time I called with questions he would get on the other phone and call the team members involved. I would hear everyones answers on speaker phone. Very reassuring and transparent. Danny is Johnny on the spot and pushes his projects forward, fast and efficiently. Thanks for a great experience Danny!

Review 91 (2023-08-23 - Rating: 5)
My husband Eric was in the store on 19 Aug. looking for advice on repairing loose tiles. Ryan and Robby were very helpful in identifying the supplies he needed to repair the floor and advising him on the steps/materials he needed to do the repair.

Review 92 (2020-06-27 - Rating: 5)
I purchased a beautiful carpet at the E. Colonial Flooring America store. Marti texted me pictures of carpets that fit my criteria so I could go directly to the store that had what I wanted. Amos helped me find the carpet that I selected. He and CT carried the carpet outside and put it in my vehicle.The showroom had beautiful products and the customer service was excellent! I also liked that the three staff members worked as a team to get me what I needed. I was so impressed with them that I asked them to quote out a future project.

Review 93 (2021-03-24 - Rating: 5)
I cannot rave about them enough. After visiting other stores looking for flooring, Flooring America was by far the best. The excel from customer service, knowledge, inventory and prices. I will never shop for flooring anywhere else. Danny and his team were beyond helpful and were very patient with my husband and I. They gave us step by step expert advice and even allowed us to call with questions.

Review 94 (2020-10-15 - Rating: 5)
My wife and I went there a few months ago after buying a new home. Worked with David and he was excellent. He saw to everyone of our needs even our special orders. He kept communication with us, even after the order. He called to make sure installation went well with our LVP and he also assisted me with our return as well with the extra planks left. Dave is someone I would recommend for excellent customer care and service. I will always do business with Dave. Thanks Dave.

Review 95 (2022-10-06 - Rating: 5)
We purchased our Cortec LPV floors from carrs flooring America and could not be happier with them. All the staff was so helpful in answering a million questions I had and were great about staying in communication with me about delivery dates and install. 100% recommend them!

Review 96 (2023-03-27 - Rating: 5)
Flooring America has been my go to for 10 years. Ive always found their products a good fit for my investments properties, and recommending my clients too! Wide range for flooring that can suit all price levels!

Review 97 (2019-06-26 - Rating: 5)
Bob & Johnny took great care of me! Great selection of all types of flooring. I got exactly what I wanted at a fair price. I’m so happy with my new floors and their customer service. I will recommend them to my friends and family for all their flooring needs.

Review 98 (2024-10-13 - Rating: 5)
Brandon was so helpful when all hope was lost. He saved the day.

Review 99 (2019-01-25 - Rating: 5)
It has been several months since my vinyl wood floors were installed. The workmanship and courtesy of the installers was outstanding. The sales representatives were very helpful and answered all my questions. I would recommend the store and its staff to those needing flooring, tile, carpet, etc.

Review 100 (2020-07-29 - Rating: 5)
Mr. Amos Lane is awesome!!! His personality and approach really made my wife and I very comfortable with him as a salesperson. He wasnt pushy at all, but was very helpful and informative about the flooring choices. When I called to order extra flooring, Mr. Amos took care of me right away. From our experience with him, well always choose Flooring America first to meet our flooring needs!

Review 101 (2015-09-16 - Rating: 5)
If you need flooring, Jason Pierson from the East Colonial store is the guy to see. Jason helped me pick the perfect flooring for our home. He was patient with me as he explained the pros/cons of each product and he actually listened to what I wanted for our family. The installation team did a great job and Ive already recommended several friends to come see Jason to help them with their flooring needs.

Review 102 (2020-07-22 - Rating: 5)
The salesperson Amos helped me find the right floor for my needs - and sent me home with many samples until I found the right one. The installers arrived on the scheduled day and time. The installers completed the job quickly and professionally. Overall I was very happy with the selection, quality, and service.

Review 103 (2024-07-03 - Rating: 5)
Met with Brandon, he was VERY helpful and gave me the best prices in Florida. Would definitely recommend!

Review 104 (2024-12-04 - Rating: 5)
I purchased my flooring for my home from them and Camden was a big help, Very professional in helping us decide which floor to get and pricing was way better than the competition

Review 105 (2017-10-28 - Rating: 5)
Great experience with Johnny at Flooring America on east colonial. Knowledgeable and helpful without being pushy. Purchased carpet and hardwood floors from him and we are extremely happy with our choices and the prices he gave us. Everything came in within the time frame he gave us. Highly recommend seeing Johnny at FA if you are remodeling or building your home.

Review 106 (2021-11-18 - Rating: 5)
Danny from Flooring America was extremely helpful from the moment we walked in the door. He helped every step of the way during the installation of our new floors. His communication made the process flawless and we couldnt be happier with everything! Thanks to Danny and Flooring America for excellent service and product!

Review 107 (2022-01-16 - Rating: 4)
My wife and I were referred to by our neighbor who recently had floors installed. Went in, picked out our flooring, had them installed in less than a week. Danny is professional, courteous, knowledgeable and great to work with. Would definitely refer my other neighbors his way. Thanks for everything!Sean and Sheryle Dunn

Review 108 (2018-04-29 - Rating: 5)
Great Experience from start to finish and we love our new carpet! We had searched several carpet and flooring places in Orlando before visiting Flooring America. We found Johnny the most helpful salesman who answered all our questions and showed us all the different types and colors of carpet and we (my wife) finally found one we liked! The prices were better than the other places we looked for the same type of carpet and they had a wide selection. He explained the process and the costs, no hidden charges, and the final cost was less than we expected ( i had measured myself and came up with more square feet than their measuring expert. Hector, the installer and his assistant arrived early on a Saturday as we had requested and had the job done quickly and perfectly, even moving our heavy furniture out of the way and then returning it after they finished. The carpet looked perfect and we are very happy with it. Ill go back to Flooring America for our next project and I recommend them to anyone looking for carpet or flooring! Thank you!

Review 109 (2017-03-21 - Rating: 5)
I wanted to write a review for Flooring America because of my deep respect for their professionalism and workmanship. I had them retile both bathrooms in my new high-rise condo, and put carpet in my bedrooms. They were terrific ! Before deciding to use them I had several other contractors come and look at doing my job. Not only did Flooring America come in with the lowest cost for the installation, but they were able to include a much nicer Italian special order tile (3 x the cost of a nice normal tile), along with helping me get a much nicer backsplash tile for my kitchen. They also recommended putting tile around the exterior of my tub to help enhance the appearance of my master bathroom, as well as put a border in the backsplash in the kitchen. Both ideas ended up looking amazing. I feel there was a value to the amount of time they worked with me on the different designs and style we did to do in the bathrooms and condo. Through my experience with the installation, I got the opportunity to work with the owner of the company who was a super nice person and worked at both locations throughout the week. After talking to him for 1 minute you can tell he is good human-being and deeply committed to his industry. He was very patient with me, and allowed me to change my mind a couple of times, even when it resulted in restocking fees that his company paid on my behalf. If you’re looking for a great selection on flooring/tiles, the lowest cost, great workmanship, and all around nice people I strongly recommend going to Flooring America. Commendable well-run family business !

Review 110 (2019-12-17 - Rating: 5)
We are completely satisfied with Flooring America. We bought carpets and padding at a great price and they went above and beyond to install them for us. They did a great job. We are very pleased with their service.

Review 111 (2024-10-05 - Rating: 5)
The kitchen floor and carpet install look amazing. 🙌 Shoutout to Rocky for being able to get the installation done due to a tight deadline. There were some scheduling issues, but Rocky was very customer centric in getting it resolved. Thank you Camdyn for your assistance in store. The quality control is excellent as well. I had a tiny spot of carpet that needed to be fixed and now it looks perfect. The tile guys were super quick and did a great job. Great product and service from Carrs!

Review 112 (2020-08-05 - Rating: 5)
We needed to update the floors in a professional office that we own. Amos at Flooring America was very knowledgeable and helped us make an economical but attractive selection of a laminate flooring. The install went exactly as planned and the floor is beautiful - no surprises or last minute extra costs. I strongly recommend Amos and Flooring America to anyone looking to upgrade their floors.

Review 113 (2019-03-08 - Rating: 5)
The group at Flooring America was very professional and forthcoming about costs and what was the best product for the money we were looking to spend. The installation group were very efficient, clean, and courteous. Would definitely use them again for any flooring needs.

Review 114 (2020-11-16 - Rating: 5)
Went in on a Saturday - started in Casselberry where they were very helpful and suggested that if we wanted to look at a bigger roll of carpet to go to East Colonial - just a 20 minute drive, everyone there was very helpful David and Danny worked as a team to advise us - we eventually DID order carpet and also found some tile that we really liked and cancelled our pending order with another big box - price was less for better quality. Kristine at Casselberry is handling now and that is also going well. I think we may have found our flooring/tile supply company for all future purchases.

Review 115 (2023-08-13 - Rating: 5)
Ryan and Brandon at this store are nice and super knowledgeable and didnt pressure me at all. Over all a great place that I would would recomend. I went to 3 other store including a big box store and was not treated as well as i was by both of them. They have definitely earned my business and I will recomend to friends and family.

Review 116 (2020-08-21 - Rating: 5)
I contracted their services to do my flooring.The quality was exceptional. The wood flooring on my stairway was amazing, work truly done by a craftsman!The crew is hardworking and dedicated.I would highly recommend Flooring America for your wood flooring.

Review 117 (2021-09-05 - Rating: 5)
After spending over 3 years shopping at every flooring store in Orlando, I chose a luxury vinyl plank from Flooring America. Danny was extremely helpful in answering my multitude of detailed questions and helped guide me to the perfect choice. I am beyond thrilled to finally have found the floor I have been searching for and love the way it looks in my home!

Review 118 (2020-12-07 - Rating: 5)
I had the privelage of meeting Marti over at the Ocoee store, and let me tell you, she is great. Feels like youve known her forever even though we just met. She knows her stuff and makes sure that we got exactly what we were looking for. A lot of flooring companies have similar selection and maybe even price, but I can tell you from experience, they dont have the level of service and attention to detail that Marti and crew have. Great experience.

Review 119 (2019-05-30 - Rating: 5)
Johnny the sales agent is Great! He is very knowledgeable and professional. He was there every step of the way from the time we came in to inquire on flooring options to purchase and installation and even after. He answered all our questions and concerns. I highly recommend this place. Theis prices are unbeatable and ask for Johnny. He is the best!

Review 120 (2024-04-27 - Rating: 5)
Brandon and Paul were great floor specialists. They helped me find the right match and were very accommodating. Thank you soo much !!

Review 121 (2020-07-15 - Rating: 5)
What a great team!! Went to the casselberry store not realizing theyd moved the carpet down to Orlando. Looking for a specific carpet piece and type and these guys hooked me up !! Customer service from the time I walked in the door was above and beyond the norm. Definitely give this store a call for any of your flooring needs!!

Review 122 (2018-02-20 - Rating: 5)
We walked in to the West Colonial store and was greeted by Amos. My wife an I explained we need carpet for one room and needed the job done in 2 days. While my wife an I looked at carpet,Amos made a few calls and found an installer that could get the job done in spite of the short notice.The installer showed up as promised and did an excellent jobThank you Amos for you excellent customer service.

Review 123 (2021-04-11 - Rating: 5)
We needed flooring for our home and flooring america was our 4th stop and our last, thankfully. danny helped us out and he was so great to work with. he was extremely knowledgeable and helpful through the whole process from start to finish. if you need great flooring at great prices, check out flooring america and ask for danny!

Review 124 (2023-03-27 - Rating: 5)
They were able to find us a beautiful, high-quality, and inexpensive flooring option on short notice. We went with them after comparing several businesses. I highly recommend this company.

Review 125 (2024-11-11 - Rating: 5)
Paul and Brandon are amazing! They’ll help you out!

Review 126 (2021-06-01 - Rating: 5)
Danny and his crew were great to work with. He quickly handled any issues or questions I had. Overall, it was a very positive experience! I look forward to doin business with them in the future.

Review 127 (2020-11-14 - Rating: 5)
The staff here was incredibly helpful. they werent interested in selling me the most expensive thing but rather helping me find the exact flooring that we needed. The sales attendant that helped us showed us multiple products talked about the benefits of each and helped us make a sound decision on what we would purchase.

Review 128 (2019-03-09 - Rating: 4)
I got about 1,000 sqft of laminate flooring from them. Johnny was helpful when I first visited the store to check out their flooring. He let me took a couple full-size samples with me so I can show them to my wife. My wife ended up visiting the store with me. Unfortunately, Johnny was not there when we came back so Bob helped us. There were some prices that Johnny had mentioned before that I couldnt remember, but when I asked Bob I swear I got different numbers. Time was tight so we picked one thats in our price range (up to $2/sqft) that are in-stock. They turned out great and were happy with the floor.We had a different installer and there was some miscommunication between Bob, me, and my installer. Even though the purchase already included the underlayment materials with the foil material on one side, Bob and another guy working there (I didnt get his name) insisted that I need to also purchase some visqueen (plastic sheeting) for water barrier, something my installer never mentioned. They said something about warranty issue if I didnt install it with the visqueen. They were adamant to the point I questioned if I had the right installer. After some back-and-forth with them and my installer, I decided to purchase 700 sqft of visqueen.Things got really interesting when my installer picked up the order and I noticed the absence of the visqueen afterwards. I called Bob and he was also adamant that the visqueen was picked up. Well, it says delivered here. After some more back-and-forth with my installer, I called them again. This time, fortunately, Johnny answered the phone. After telling him about the missing visqueen, he sounded confused and apologetic that the visqueen was included in the purchase. He said that I dont need them since the underlayment had the foil material on the one side of it. It sounded like he was the one who worked with my installer with the pick-up and he didnt put he visqueen because he didnt think Id need them. Johnny ended up refunded the cost of the visqueen to me.Im glad that the situation was rectified even though I dont know exactly what really happened there. Johnny checked in with me a few days afterwards and I went back there to purchase more end-cap material.

Review 129 (2023-06-24 - Rating: 5)
I have been working hand in hand with flooring america for 3 years and I can say that the entire team cares about offering the best experience in the purchase of materials for covering floors, especially Brandon in East Colonial always takes care of guaranteeing that all orders arrive at the right time and at the best price.

Review 130 (2019-05-07 - Rating: 5)
My experience there was phenomenal. The wood flooring was much better quality than Home Depot or Lowes. Im glad that I went there before just to check them out and ended up buying there. They were knowledgeable and answered all my questions.

Review 131 (2019-03-19 - Rating: 5)
I needed to do home remodeling but had no idea how to get started. Went to the store and Johnny helped me browse a great selection to pick the right flooring for my needs. He was very helpful and knowledgeable and gave us a great deal in the end! This store is a must visit if you are looking to remodel.

Review 132 (2019-12-28 - Rating: 5)
Great prices and great service!!! Forget about those other fancy big chain stores where they treat you just like any other customer. If you want great service and a sales person that knows what he is talking about, go to Flooring America. Do yourself a favor and ask for Johnny Arriaga, he is the best in the business!!!

Review 133 (2019-02-12 - Rating: 5)
Went in on a friends recommendation. Great customer service, lots of beautiful, quality options! We got really nice carpet for a bedroom, but will definitely be coming back for flooring for the rest of the house.

Review 134 (2018-12-04 - Rating: 5)
Bob was very knowledgeable and was able to help me pick out the right flooring for my project. I’m very happy with my new floors. If you want high quality selection with expert help, I recommend Flooring America.

Review 135 (2023-04-13 - Rating: 5)
The sales team was excellent.Brandon was extremely helpful with me matching a broken tile. Great customer service!

Review 136 (2020-02-15 - Rating: 5)
Great customer service and good variedy always. Thats to Johnny for the best service in the market of flooring...

Review 137 (2020-12-22 - Rating: 5)
I can’t say enough great things with how much Danny from FA on east colonial helped me and my grandpa with trying to squeeze me into the schedule and get my carpets done ASAP especially when my schedule is so hectic. This was a very easy and stress free experience, 5 stars all around!

Review 138 (2024-08-15 - Rating: 5)
Brandon, camdyn & Jeff were great to work with, I needed to fix my carpet and they matched the color and cut it right on the spot! Will be back

Review 139 (2019-05-16 - Rating: 5)
Been doing tile around central Florida for a little while now. This place has a noticeably more versatile collection than Home Depot or F&D. Competitive prices, great staff and customer service.

Review 140 (2020-07-08 - Rating: 5)
Great customer service and selection. I had a problem with another flooring company and turned to Flooring America to see if they could help. They came through with flying colors and I appreciate their followup. Would recommend and will use again!!!

Review 141 (2023-07-25 - Rating: 5)
Got multiple quotes and this store still had the best product and installation. Multiple people did a great job with their work and follow up.

Review 142 (2023-06-04 - Rating: 5)
Brandon and Ryan were super helpful. They kindly answered all of our questions and gave us great advice! Highly recommend and would definitely come back !

Review 143 (2024-08-15 - Rating: 5)
Brandon, Jeff and Camdyn are so Professional, went to HDepot first and they didn’t have what I was looking for, so decided to try Flooring America and in just 5 minutes or less resolved the problem that I had! Coming back everytime I need them!

Review 144 (2024-04-13 - Rating: 5)
Great place with excellent customer service. I will definitely be back! Brandon and Ryan are amazing!

Review 145 (2017-03-04 - Rating: 5)
Best customer service provided by salesperson JOHNNY. He worked with us to get us the best product at the best price! Recommend you shop around and locate product you want and then go talk to Johnny.

Review 146 (2019-04-07 - Rating: 5)
Thank you, Bob, for all of your help and patience as I chose the tile for my home. You were so knowledgeable about the tile and tiling process and always took the time to carry samples to my car. I appreciate it so very much!!

Review 147 (2021-06-23 - Rating: 5)
Amos was recommended to us and we appreciate that he made sure everything was done and we were satisfied. We love our new flooring, thank you for everything.

Review 148 (2019-01-14 - Rating: 5)
Dreaded job of emptying the main rooms of all contents feared me. Workers relieved my anxieties, which may have been more important to me of the excellent workmanship. I am already in the process of bringing them back to redo the tile in my showers, this time without the dread.

Review 149 (2022-01-16 - Rating: 5)
Photo on the left is our four year old walnut-stainedpine floors. Photo on the right is an engineered maple from FlooringAmerica.Don’t let the location of this facility fool you…Danny has more class, product knowledge, and overall customer service acumen than the overpriced shoppes on Park ave. and Ivanhoe which are shamelessly marked up to account for bloated sales/marketing staff and high rent.Not only did Danny beat all competitor’s pricing for the same product, he saw the project through by following up multiple times. The experience was seamless and I was even able to return unused materials.Design and construction projects can be intimidating and it’s easy to be taken advantage of if this is not your domain. Danny’s transparency and candor throughout the process leveled the playing field and gave me peace of mind to actually enjoy the process.

Review 150 (2019-02-05 - Rating: 5)
Johnny & Bob were amazing. They made the process of getting floors for our new floors for our brand new house! Thank you so much for everything, you guys are great!

Review 151 (2023-07-03 - Rating: 5)
Great selection of products and awesomeInstallation- Aldo was top notch!! Would absolutely use this company/installer again.

Review 152 (2019-02-27 - Rating: 5)
Very helpful with clients. Had several questions regarding my buy amd future projects I have in mind and received great advice and service. Great prices also.

Review 153 (2020-01-31 - Rating: 5)
Fantastic local store! The staff is very friendly and there is a nice selection of rugs and flooring materials. The prices are very reasonable as well. Recommend!

Review 154 (2024-01-27 - Rating: 5)
Brandon and Ryan are very friendly and attentive, they helped us super quickly, I recommend them 100%

Review 155 (2020-11-11 - Rating: 5)
First time at this store. Great selection, very knowledgeable. Amos, the salesman that helped me, was excellent. He knew his stuff, was patient. I was in and out quickly. Prices are very good.

Review 156 (2019-02-20 - Rating: 5)
Everyone kept telling me, that my flooring was discontinued, until I went to see Joel, at East Orlando Flooring America. He helped me locate exactly what I needed and followed through, with every detail. Thank you so much Joel!

Review 157 (2020-11-25 - Rating: 5)
We were so happy with the final results!! Danny was great in getting us exactly what we need and making sure we could keep to our timeline for installation!

Review 158 (2021-03-12 - Rating: 5)
We just completed a whole home renovation. If everyone we worked with was as thorough, responsive, helpful and friendly as Danny our entire project would have been a breeze.

Review 159 (2020-06-02 - Rating: 5)
The only time place with a selection of tile we wanted. Amos is a great salesman. He made sure we had everything we needed

Review 160 (2024-03-03 - Rating: 5)
Ryan and Brandon were incredibly helpful and accommodating. I’ll be back for more carpet!

Review 161 (2019-11-22 - Rating: 5)
This place is amazing and the staff is very friendly. Johnny help me out get natural stone travertine on sale for an amazing price. I REALLY RECOMMEND THIS PLACE FOR TILE AND CARPET

Review 162 (2021-08-28 - Rating: 5)
We had a wonderful experience with Flooring America! Danny walked us through the whole process from selection of the floor, to scheduling and final installation. The demo crew, installation crew, as well as, Rob, who measures and quotes were all professional, on time and very efficient! If you need new flooring for your home whether it be carpet, luxury vinyl, tile, etc. I highly recommend Flooring America in Orlando. Ask for Danny! You won’t be disappointed!

Review 163 (2019-12-22 - Rating: 5)
Great customer service! Bob, Johnny and especially C.T. were the best. Easy to talk to and very helpful. Thanks for making a stressful confusing process so easy.

Review 164 (2021-09-21 - Rating: 5)
Fantastic and friendly service! Found exactly what we needed out of the great selection of flooring. Manny & Danny were excellent and I would highly recommend

Review 165 (2023-03-11 - Rating: 5)
Brandon rocks,very professional and courteous, we are very happy doing business and will be back for more floor soon.highly recommended and trusted 😀

Review 166 (2021-03-12 - Rating: 5)
Danny really went above and beyond with our tile needs. Worked with us very closely to ensure we got the look we wanted.

Review 167 (2019-10-30 - Rating: 5)
Great customer service! Johnny is great! More variety in flooring than Floor Decor with better pricing.

Review 168 (2017-09-07 - Rating: 5)
I wanted to say that l had a great time with this company and I highly recommend them to anyone who wants to be with people who really know all different types of Floors and there prices are very competitive I give them 5stars all the way

Review 169 (2024-05-04 - Rating: 5)
Brandon and Paul are awesome! Thanks so very much for being so helpful and kind in helping me make a wonderful selection for my home.

Review 170 (2024-03-29 - Rating: 5)
Brandon and Ryan were so helpful! Would recommend anyone looking for carpet and flooring to go here. They went above and beyond with installation too! Thank you :)

Review 171 (2023-08-17 - Rating: 5)
Awesome guys Brandon and Robbie are super knowledgeable and ready to help. Buy with confidence

Review 172 (2023-12-27 - Rating: 5)
Second time Ive worked with Carrs Flooring America on home improvement projects and it was a great experience again. Pricing is competitive and the team works hard to earn your business.I worked mostly with Brandon who I believe manages the store. Ive built 2 houses and remodeled several others and he is one of the hardest working suppliers Ive ever worked with, communicating on off hours and weekends to help get me what I needed to finish the job.

Review 173 (2023-06-28 - Rating: 5)
Great customer service, great product, and great installation!! Would most definitely recommend.

Review 174 (2024-04-20 - Rating: 5)
Professional and honest sales team and great installers !!Skip Lowe’s and Home Depot and just go here instead!Thanks Ryan

Review 175 (2024-03-18 - Rating: 5)
Excellent experience , after reviewing their ad in a mailer we called and told them we needed 2 bedrooms carpeted quickly so we could move in furniture and they agreed to wait for us to come by the wharehouse and pick out something in stock. they further agreed to install the carpet on monday and their installer steve was here promptly and did a very professional installation. thanks Brandon.

Review 176 (2023-06-23 - Rating: 5)
We got the best service we possibly could get. Brandon was fantastic! :)

Review 177 (2019-02-25 - Rating: 5)
They went out of their way to make sure we found the flooring we wanted and had it installed when it was convenient for us. It looks fantastic.

Review 178 (2024-01-03 - Rating: 5)
Had new carpet put into front editing production office. They did a fantastic job, and very friendly to work with! Highly recommend them.

Review 179 (2019-08-13 - Rating: 5)
Great customer services and prices! Johnny was awesome! Will be back for other flooring projects!

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