Alan Smith Pool Plastering & Remodeling

Photo of Alan Smith Pool Plastering & Remodeling

Located in Orange, California

Address: 227 W Carleton Ave, Orange, CA 92867, United States

Phone: +1 714-628-9494

Rating: 4.5

Services

  • Identifies as veteran-owned
  • Identifies as women-owned

Categories

  • Swimming pool contractor
  • Concrete contractor
  • Construction company
  • Contractor
  • Masonry contractor
  • Remodeler
  • Swimming pool repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-13 - Rating: 5)

    Our white pool plaster needed replacing after almost 20 years so we went with Alan Smith Pool Plastering. My Uncle had used them in 2018 and recommended them. He said they did very good work. Im very happy I went with them as they did a fantastic job. I highly recommend them. They were priced very fair amongst the 6 or so quotes that I got.I was really impressed with all their employees work ethic. They all knew exactly what their tasks were and they completed them excellently. They were like a well oiled machine. I was surprised at all the work that went into removing the old plaster and replacing it. I did keep my old tiles as they were in good shape. They started within a day or two from when I decided to go with them. They kept me well informed via emails about the next days activities. My project manager, CJ, was excellent. He was very knowledgeable and provided great advice on pool chemistry. He would responded quickly when I reached out to him with questions.Im surprised at the negative reviews. This company has been around a long time and really knows what theyre doing. I did have to sit back and relax as it is a process that takes some time and has a lot of moving parts that they manage well. They completed the work in the time frame they told me. I highly recommend Alan Smith Pool Plastering and Remodeling.

  • Review 2 (2024-11-26 - Rating: 5)

    What a wonderful experience working with Alan Smith Pools!!! From the sales person, Chris, to the project manager, Ray, and all the various crew members including the office personnel, this one month project was run so well with zero stress. The project had no surprises, it was timely, high quality and well communicated!!!If you’re looking to remodel or replaster your pool we highly recommend Alan Smith Pools. You will most definitely be extremely happy!!Best,Michael

  • Review 3 (2024-12-06 - Rating: 5)

    2 weeks ago, Alan Smith Pool completed a remodel/replaster of our pool after 18-20 years.Originally we worked through the bid process with Don, a family friend, who easily convinced us to go with Pebble Tek rather than plaster after seeing their pool. Wow! Are we happy with our decision.From demo to completion, it took 15 days.Dealing with our Project Manager, Robert, was a pleasure as he knew all the ins and outs of the entire process and worked well with each work crew.Each work crew process made quite a mess, but by the end of their work day, the area was nicely cleaned.We can’t wait until our 30 day waiting period expires so we can hit the spa again.We highly recommend Alan Smith Pool for their expertise and workmanship to anyone looking for this kind of work.Mark and Linda

  • Review 4 (2024-12-05 - Rating: 5)

    Alan Smith Pool did a beautiful and fantastic job in replastering my pool. Everyone we dealt with were professional and kind. They recommended suggestions without any pressure. The workers cleaned up after completion which was very appreciated because most workers that had done work for us didnt clean up their mess. I would highly recommend Alan Smith Pool.

  • Review 5 (2024-06-19 - Rating: 5)

    Last week Alan Smith Pools completed a re-plaster of my pool!! From getting the initial estimate from our great Pool Remodeling Specialist, Rob P., all the way through completion of our project and dealing with our wonderful Project Manager, John P., I cant say enough about this company. They are kind and highly professional with customer service that is second to none. Our pool looks great and they did a marvelous job every step of the way. They kept us informed in writing through each phase of the project by sending courtesy reminders and we LOVED the progress invoices that we received at the completion of every phase of the project. They made this project easy while our project manager was always available and responsive during and even after completion of our project to answer questions and I had a lot of them!!! I could go on and on. Give Rob P. a call to get started and request John as your PM. They are the best in the business...TRULY!! You can thank me later!!

  • Review 6 (2024-05-09 - Rating: 5)

    I have worked with Alan Smith Pools in the commercial setting and now at my own home. What a great product! Project was done very quickly and quality is outstanding!!!! Tim and crew were very polite and accommodating to us.Mike was our salesmen and he was so patient, kind and made for a great experience. What a wonderful human.(by the way I am not a relative or work for Alan Smith).Thank you Alan Smith Pools for everything you have done. Pool is beautiful, pebble is a great product and we absolutely love it!

  • Review 7 (2025-01-08 - Rating: 5)

    I highly recommend Alan Smith Pools for leak detection and pool plastering. My pool was losing a lot of water, so I contacted Alan Smith Pools to find the leaks. The leak detection was very thorough, and I was presented with a fair quote to fix the leaks and replaster my 23-year-old pool.The work crews were always on time, cleaned up at the end of each day, were respectful, and most importantly did a great job. I was very impressed with the clear communication at every step. My project manager, John Palmieri checked on my pool almost daily and was helpful in explaining each step to me. I also had the pleasure of working with Darren Laue, who was the manager in charge of the plaster application and finish. Darren oversaw my polished pebble finish which exceeded my expectations. His extensive knowledge also helped me with several issues that were outside the scope of work of the contract.I love my new pool, and I am very happy that I chose Alan Smith Pools.

  • Review 8 (2024-06-11 - Rating: 5)

    We recently had our pool refurbished by Alan Smith Pools and the experience was great. We initially planned just to have the pool resurfaced with one of the new pebble finishes but when they got in and started looking at the tile we realized that it was coming off in many places. Note, our pool is over 35 years old and it was the original tile.1st - Project management... Tim L, our Project Manager, kept the project going and regularly kept us informed via text, email and phone of the schedule (who, what and when).2nd - Execution... Mike M, their Tile Manager, was a fantastic resource helping us pick out the tile and design the layout. Mike came by frequently to check on the tile progress and to make sure it all looked as expected.3rd - Workers... Throughout the entire process they kept the area clean, covered the driveway and patio areas and cleaned up at the end of the day. Unlike workers from other projects there was never any trash left lying around. I do want to call out the tile installers who were amazing. Such craftsmen, getting the tile just right and redoing it if it wasnt exactly how they wanted it, even making sure the tile colors matched. They also found coping bricks that were loose and replaced them, matching the original colors.In the end we have a beautiful new pool and cant wait to use it this summer!

  • Review 9 (2024-11-15 - Rating: 5)

    As a former professional in business, I thrive on accurate and timely communication. What does that have to do with a pool company? EVERYTHING! Alan Smith pools is a 10 out of 10 when it comes to quality of work and communication of next steps. It was the most stress free and relaxed job working with a contractor. Why? Because of the timely communication! Working with this company has renewed my opinion of contractors. They have set the bar high. Thank you for making our experience so enjoyable and stress free!

  • Review 10 (2023-10-31 - Rating: 5)

    Probably the best pool building experience we have had as this was our 4th pool construction in both California and Texas. Alan Smith Pools has the team to provide excellent service and attention to any type of project. Ours was an owner build where we subcontracted Alan Smith to take our pool to finish which included tile, coping, expansion joint, mastic, equipment set, plaster, startup and initial water treatment.Most companies we interviewed for the work refused to accept credit cards which is a clear sign they do not stand by their work. This was not an issue with Alan Smith pools. We were allowed to use our good credit to pay for work.I waited before writing this review because I wanted to see how their customer service is. I had written in a concern about the equipment and within a day they had someone come out and take a look. They promised to have someone within 5-7 days which was totally reasonable, but to go above and beyond is what impressed me the most.I can confidently say that Alan Smith will stand by their work and they clearly have enough in-house staff to handle all types of work that needs to be done in pool construction. There are other pool companies that will only use sub-contractors which creates a myriad of issues. This is not a case with Alan Smith Pools.Lastly, we were able to enjoy the pool and backyard for my daughters bday which was something we will never forget. Thank you Alan Smith for making our dream come true. Special thanks to Rob, John, Ken, Krista, Alexis and the whole team for making it a wonderful experience. John was especially helpful to me during the final two inspections.I highly recommend this company.

  • Review 11 (2024-02-02 - Rating: 4)

    We had a lot of communication issues during the course of the project, and some things had to be done twice. I am a bit of a perfectionist, and not all areas of the pool and deck were 10/10 on quality, in my opinion. Project took much longer than initially anticipated. That being said, we are mostly happy with the final product. Had we known that quartz was going to look exactly the same as plaster, we would have chosen Pebble Tech or a more expensive material to get a more finished look inside the surface of the pool and spa. Alan Smith Pools did their best to make it look as good as possible since we were disappointed about that. By the time we figured out how it was going to look, it was too late and would have been extremely costly to demo out the entire interior of the pool again to resurface with a different material.Everyone on the staff (Geoff, Ray, Manuel, Darren, Patrick) was incredibly kind, even at times when we were frustrated. Darren Laue was exceptionally helpful, proactive and responsive. Patrick was also very knowledgeable about the mechanical workings, the filter, lights, etc, and gave us a good orientation on the app.

  • Review 12 (2024-07-23 - Rating: 4)

    The end result of the contractor was excellent, but the process wasn’t so great a lot of times we were notified that the crew was coming out and they never showed up. Also had a problem with my lights being installed at the end of our work done and had to call the project manager to have them come and install the lights that were on my contract, other than that, they did a great job

  • Review 13 (2023-09-07 - Rating: 5)

    Matt came out to give us an estimate and spent a good hour giving us a lot of information about resurfacing our pool. We chose Alan Smith pools because they cared. From beginning to end we had constant attention to detail and timing for each phase of the project via email and in person with Ron. A special shoutout for the hydroblast crew who removed our pool fence (first time!) and replaced it so I didn’t worry about my little dogs falling in the empty pool. Thank you to everyone at Alan Smith Pools for your kindness and excellent work. We highly recommend!

  • Review 14 (2024-08-27 - Rating: 5)

    The entire crew demonstrated exceptional proficiency and expertise in their work, delivering outstanding results that met the highest quality standards. They adhered to the agreed-upon timeline and schedule, ensuring a seamless and efficient project execution.

  • Review 15 (2023-10-12 - Rating: 5)

    Alan Smith Pools was incredible to work with! They delivered on time and as promised. My project manager, Robert Monroe was awesome!! He went above and beyond for me! I was having my pool re-plastered and once the existing plaster was removed, we noticed a large crack in the shell of my pool. I went back to the original pool company that installed my pool for me and they fought me on repairing the cracks despite the lifetime warranty they gave me. Robert encouraged me when I was frustrated and even met with the people from the previous company on my behalf!! Robert fought for me and helped me get the issue resolved. He was on top of it and helped me every step of the way! Being a single woman, integrity in business is so important to me and Robert was so amazing through the entire process!! I would highly recommend Alan Smith Pools and Robert Monroe for any of your pool construction needs!! They are the best!!! Thanks Alan Smith and Robert Monroe for everything!!!

  • Review 16 (2024-07-25 - Rating: 5)

    I am extremely satisfied with the professional work that Alan Smith Pool provided. Their customer service was excellent. Project manager Robert was thorough in providing me with the progress of our project. I was updated by text and email on a daily basis. The workers were very knowledgeable and professional in all aspects of pool plastering and remodeling. I highly recommend this company and I have had a very good experience .

  • Review 17 (2023-11-01 - Rating: 5)

    By far the best pool company. On time, professional, communicated excellent. The only pool contractor anyone should use. The finished pool far exceeded all expectations!unchanging. Kyle is incredible when answering your questions. Ive even called after job was complete they stand behind their work!

  • Review 18 (2024-08-22 - Rating: 5)

    Alan Smith Pools were both professional and personable. They sent pictures everyday of what they were working on. They called and let me know if there was a problem that needed extra work and asked permission before performing it. The billed me in increments as they finished each portion of the project. We were not available in person as the work progressed and they stayed in touch daily which was calming to know that they were on top of things. By the time the complete overhaul was finished the entire project had been paid for. Everything was in a timely manner. Thanks CJ for everything, youre a credit to your profession. RSD

  • Review 19 (2023-12-19 - Rating: 4)

    Edit: I was beyond surprised that Alan Smith Pools reached out to me and got my waterfalls fixed. It took some extensive repair work which was done in a timely fashion with an on site great guy (Darren) who checked in with me and the crew and found additional issues. Everything has been addressed and repaired. We even had a walk through. So everything I said still is a true picture of my experience during COVID but they clearly want to stand behind their product and offered sincere apologies for not doing right by me two years ago.Original review: So many mixed feelings about this company. We had a 90K remodel of a pool from the 70s. Over all the remodel is lovely but the water falls leak and they refused to acknowledge it or fix them. The subcontractor that did the pavers did an amazing job. The office staff was very polite but the onsite staff wasnt entirely up front with us regarding issues. The surface ( a pebble) which is lovely was installed before the bottom drain piping was checked and thus there is now no bottom drain. The whole project took over a year due to supply chain issues, I can only assume, but that was never communicated to me. All I got was very empty promises that we would be done by Mothers Day and then the 4th of July and finally completed after Labor Day with no final walk through or any opportunity for me to point out the leaks or any other final little things I was promised. Again mixed feelings, we have folks over who admire the pool , we love the pool, but I have to be upfront with folks about how to deal with this company to insure you are getting what was promised. Please note there are no pictures of the waterfalls, we can only run them for limited amounts of time.

  • Review 20 (2024-09-08 - Rating: 5)

    We had an excellent experience for replastering of our pool & spa in Laguna Hills. But that is because we: a) had a good sales person and a good job supervisor; b) we knew it was going to cost more than the original estimate and we were willing to consider which expenses were and were not what we wanted to do; c) we had the work done during the summer (swim season) so that there was no problem with crew availability or weather, it was 2 weeks from start to finish on a large pool with a few minor problems.

  • Review 21 (2024-04-29 - Rating: 5)

    First and foremost, Thank You for a great job!!! the diagnosis, plan, and recommendations made things so easy for us.The workers that came out are very respectful and gave us a feeling that we could ask any question! The cleanup was most impressive, they cleaned everything from the street, driveway and area around spool... Even after work being completed and still having a few questions, responses were quick with no delay.I would recommend Alan Amith to anybody...

  • Review 22 (2024-07-12 - Rating: 5)

    I would like to share our experience with Alan Smith pools.Around five years ago me and my wife decided to redo our old pool.I wanted to hire a reputable company, we live in Orange County many years, I always heard of Alan Smith pools as a very good family owned business, and thats WHY we hired Smith pools. I could of got a cheaper company but I did not want any problems with my project!Our pool came out beautiful we had a couple of hiccups then Darren Laue representative of Alan Smith Pools came aboard and HE streamlined and took care of our concerns, my advice if you going to hire Alan Smith pools ask for Darren.

  • Review 23 (2024-10-21 - Rating: 5)

    Extremely happy with our new pool! They were very professional from beginning to end and worked very quickly. They didnt try to upsell you on things you dont need. Would highly recommend them to anyone!

  • Review 24 (2024-02-21 - Rating: 5)

    The Alan Smith team did a wonderful job remodeling my pool. Even after experiencing problems with the plaster, they made sure to take care of the issue until it was fixed to my satisfaction. The team was very friendly and efficient. They went above and beyond to make sure I was satisfied with the end product. I would highly recommend them for a pool remodel.

  • Review 25 (2024-07-23 - Rating: 5)

    Had handrail installed and Alan Smith Pools did a great job. The redid our pool 8 years ago and it still looks like it did when they redid it. I highly recommend them.

  • Review 26 (2020-04-07 - Rating: 5)

    Alan Smith Plastering and Remodeling - Pool Remodel in Mission ViejoWe put a new pool in less than 5 years ago. The pool of our dreams.Within 3 years, the pool developed a crack half way around the pool about 1 inch below the water line.Upon the recommendations of several friends here in Orange County and Palm Springs. We called Alan Smith Plastering and Remodeling to review our issues and recommend a solution.Mike Sickels came out with his team and went through all our concerns and offered the solutions. As painful as it was to hear, they recommended the removing of all tile, plaster and coping, ouch. We felt confident that the Alan Smith team could solve our leakage problem.Fearful of the mess and dust, we were happy to hear that they just don’t jackhammer away at the plaster and tile. Alan Smith has a process called Hydro Blasting, done with water.The team showed up and protected EVERYTHING, the grass, the patio, furniture and a ten foot radius around the pool.They completely tented the pool area and started blasting away.Each day when they were finished with their work, they tidied up, and then covered up all their equipment, ready for the next day’s work. The neatest guys I have ever seen.For each stage of the remodel, there is a separate team that works. They notify you prior to their arrival, they show up on time, and then the team leader would call after that stage of work to make sure you are happy and to answer any concerns..Our Alan Smith team was led by C.J. Aragon, who was here each working day to make sure we knew what was happening, and what was going to happen.He made recommendations, and explained the process, and held our hand through it all.I would recommend the Alan Smith experience to anyone who wants a fabulous looking water experience in their backyard.Thanks to all the great Alan Smith people who came to help us.. You Rock!Nonny B. Mission Viejo

  • Review 27 (2024-05-17 - Rating: 5)

    Highly recommend Alan Smith Pools. We had a wonderful experience with phase one of our backyard remodel. Resurfacing pool/jacuzzi and pavers throughout the backyard. Chris and Robert were very professional and knowledgeable. They provided us with great recommendations to help redo our dream backyard. We can’t wait to work with them again for phase two of backyard remodel. Robert was our project manager, he was very commutative throughout and stayed on top of our weekly schedule, we were very grateful for all his help and advice!

  • Review 28 (2023-09-24 - Rating: 5)

    These guys restored my pool this year and they were great! Darren and CJ are hands down the best and I appreciate the customer service they offered during a very stressful time! I bought an older house and we ran into some issues.You won’t be disappointed!

  • Review 29 (2024-08-29 - Rating: 5)

    Team was very easy to deal with, from the sales manager, project manager to the foreman. Everybody was respectful and cleaned up daily. Thanks for the great work.

  • Review 30 (2024-02-07 - Rating: 5)

    I cannot speak highly enough of Alan Smith Pool Company and the exceptional service they provided for my 2023 pool remodel. From start to finish, they supported my needs and expectations.First and foremost, the team at Alan Smith Pool Company demonstrated unparalleled professionalism. From the initial consultation to the final touches, they exhibited a level of skill and cooperation with me, as the homeowner, that truly set them apart from other companies in the industry. Their attention to detail was evident in every aspect of the project, ensuring that every aspect of my vision for the remodel was brought to life flawlessly.Moreover, the communication from the Alan Smith Pool Company team was exemplary. Robert, Monroe, Project Manager, kept me informed every step of the way, addressing any questions or concerns I had promptly and courteously. His level of transparency and responsiveness made the entire process as smooth and stress-free as possible.In addition to their exceptional service, the quality of the workmanship provided by Alan Smith Pool Company exceeded my expectations. The craftsmanship displayed in every aspect of the remodel, from the installation of new features to the meticulous attention to detail in the finishing touches, was truly impressive. Their responsiveness to any concerns I raised was met with a positive “can do” attitude. Its evident that the team takes great pride in their work, and it shows in the stunning results they deliver.Overall, I couldnt be more thrilled with the outcome of my pool remodel, and I have the Alan Smith Pool Team to thank for bringing my vision to life with such precision and care. If youre considering a pool remodel or any other services offered by Alan Smith Pool Company, I wholeheartedly recommend them without hesitation. With their professionalism, expertise, and commitment to excellence, you can trust that youll be in good hands every step of the way. Thank you, Robert Monroe, Patrick Jackson, Darren Laue, Rick Speck, and the whole Alan Smith Pool Team, for exceeding my expectations and transforming my pool into a true oasis!

  • Review 31 (2024-04-01 - Rating: 4)

    Quality of Work:The quality of work delivered by Alan Smith Pools on the remodel and renovation of our swimming pool was truly exceptional. From start to finish, the attention to detail and level of craftsmanship exhibited by the workers exceeded our expectations. We were thoroughly impressed with the final result and are confident in the durability and longevity of the improvements made.Professionalism of Workers:The workers assigned to our project were not only highly skilled but also incredibly professional in their approach. Their dedication to their craft was evident in every aspect of their work, and they consistently maintained a respectful and efficient demeanor throughout the project. Their professionalism contributed significantly to our overall satisfaction with the renovation process.Salesman Involvement and Communication:Rob Penticoff, the salesman from Alan Smith Pools played a crucial role in ensuring the success of the project by remaining actively engaged and communicative throughout its duration. His excellent communication skills kept us informed of progress, challenges, and any necessary adjustments. His consistent presence and willingness to address our concerns were greatly appreciated and contributed to a positive overall experience.Project Manager Performance:However, we were somewhat disappointed with the performance of the Project Manager assigned to our project. It appeared that the Project Manager lacked investment and proactive involvement in the project, leading to a disconnect between our expectations and the execution of certain aspects. This was particularly evident in the disparity between the Project Managers awareness of the project compared to that of the salesman.Handling of Change Orders:We experienced four change orders throughout the course of the project, one major and three minor. While the communication regarding the major change order was satisfactory and justified, we found the communication regarding two of the three minor change orders to be lacking. The sudden introduction of these minor changes without sufficient prior communication was unexpected and could have been handled more effectively.Overall Assessment:In conclusion, while we are highly satisfied with the quality of workmanship and professionalism demonstrated by the workers and salesman from Alan Smith Pools, there are areas for improvement, particularly in the proactive involvement and communication of the Project Manager and handling of change orders. We appreciate the efforts made by Alan Smith Pools and believe that addressing these areas will further enhance their reputation for excellence in the industry.

  • Review 32 (2023-09-30 - Rating: 5)

    I would even rate Alan Smith Pool Plastering a 10+ on a scale of 1-10 with 10 being the best. They are truly professional and their crew members are outstanding. The pool is filling now and looks fantastic. We had them re-plaster our pool and reset all of the coping. We kept the original tile in place and their hydro-blast technique to remove the old plaster helped maintain the tile in good shape. I would recommend them to anyone. Their price might me a little higher but the value is worth it.

  • Review 33 (2024-07-26 - Rating: 5)

    I was visited by Mr Cawthorne for an estimate. Very polite , on time and knowledgeable. Most important was honest and after discussing what we were looking for he did not try to add more than what was asked for, which makes us feel like they care about the customers needs.

  • Review 34 (2024-04-10 - Rating: 5)

    My experience with Alan Smith Pools was outstanding. I chose them to re-surface my pool after receiving several recommendations from people in the business for the excellent reputation and good work they perform. Darren L. (Residential Sales) came to my house and thoroughly explained the process and my options. I was invited to their impressive showroom to view and choose a finish from their extensive surface and color offerings. I picked out a great looking “crystal blue” sandstone finish. Throughout the few days the work was performed, I was kept informed daily by email about the crew that would be arriving the following day and the work they would perform. Every morning a different crew would arrive that specialized in a particular stage of the process (preparation, demolition/hydro-blasting, finish application, clean-up and initial water treatment). They were all very cordial and professional. Clearly, Alan Smith Pools employs a very well-trained staff that utilizes the latest equipment. I was very impressed with every stage of the operation. The application of the new finish was fascinating. A crew of a dozen workers are used too coordinate blending the products into the mixer in the driveway and pumping to the pool where it is applied. It appeared to me that a pebble-stone finish requires precision, timing and expertize to produce the best results. They absolutely know what they are doing. The final result is breathtaking. The clean-up stage was incredible as they thoroughly cleaned and power washed the tile, coping, surrounding landscape, fencing, patio, driveway, and street gutter. Many thanks to Salvador who was there for about 4 hours and did an incredible job with a portable power washer and other tools. My property looked cleaner and better than ever when they were done. Also, a special thanks to Darren L. who stayed in contact with me from beginning to end. I certainly recommend anyone looking to have their pool refinished, to consider Alan Smith Pools when searching for a contractor.

  • Review 35 (2019-12-27 - Rating: 5)

    We chose Alan Smith Pools because several of our neighbors highly recommended them and I can see why. Our pool replastering and retiling process was entirely painless because of the excellent team led by our project superintendent Ken Rooker.At the beginning of the project, I appreciated the opportunity to set up an appointment at the extensive tile showroom and to obtain assistance by staff in choosing the tile.Each day, we were advised via email of the type of work being performed. The team was always on time and cleaned up at the end of the day. Ken managed the process of obtaining the city inspections and permit in a smooth and timely manner.We had a relatively tight deadline because of arriving houseguests, and the pool was replastered and ready to go on time.Additionally, we had one small issue after the pool was completed, and Ken immediately responded to my email and scheduled a minor repair within a couple of days. I would not hesitate to recommend Alan Smith Pools.

  • Review 36 (2020-03-28 - Rating: 5)

    Completely Satisfied! I am very impressed by the professionalism and quality of this company. All of the employees were courteous and respectful. After receiving a number of different estimates, it didn’t take long for me to realize that I chose the right company. Everyone was eager to answer my questions, address my concerns and when necessary they would even follow up. They were happy to accommodate our changes and they regularly sent emails to advise us of their schedule and their progress. They are a customer driven company with prideful employees that delivers an overall great experience. Super happy with the end results!

  • Review 37 (2022-12-02 - Rating: 5)

    Alan Smith Pool Plastering & Remodeling is an outstanding company to do business with. We had our pool remodeled and couldnt be happier with the result. From the beginning planning and design process, to the finished remodel, our experience with Alan Smith Pools was unmatched. We were kept in the loop every step of the way. The crews on every phase were always respectable and kept the project clean. As a family we spend a lot of time together in our backyard and pool. Choosing Alan Smith Pools to remodel our pool has been one of the best investments we have made. Their customer service is top of the line and they did a phenomenal job. We highly recommend this company to anyone looking to remodel their current pool, or build a pool. Thank you Alan Smith Pools!

  • Review 38 (2024-08-20 - Rating: 5)

    Great experience! Darren is so knowledgeable and nice! The workers cleaned up great!

  • Review 39 (2024-01-31 - Rating: 4)

    Had our pool rebuilt July of 20 and now tge new LED lights have burned out and they want over 2000.$ to replace them. We had less than 100 hours on them ?? Alan P says they are out of warranty! Our previous lights lasted over 16 years! Update they sent 2 guys from H20 leak and detection to replace the lights. No phone calls or email they just showed up and said did tge work. Still have not heard from Alan Pools??As of now the job was completed and H20 did a great job Happy with final results!

  • Review 40 (2024-03-18 - Rating: 5)

    Alan Smith Pool Plastering and Remodeling offers the best in industry education for pool plumbing, plastering, remodeling, and more! They serve the community and all members of the industry with appreciation and support with event opportunities. Working with them in the industry has been an honor and a pleasure, and I personally hope to use them for my own pool plastering and more!

  • Review 41 (2024-06-26 - Rating: 5)

    Renovation turned out beautiful!, so pleased with the excellentservice, assistance in choosing the perfect materials, employeesworked efficiently together, showed pride in their work.Thank you all for your dedication and fine work.

  • Review 42 (2023-02-01 - Rating: 5)

    Alan Smith Pools did a complete re-plaster/resurface of our large in ground spa, complete with pebble finish, new light, and all new drain and jet replacements. The old concrete benches were repaired to proper heights. From the start to the finish we have nothing but compliments to give to all the Alan Smith personnel assigned to our job! First, kudos to CJ, our project manager. He was available at all times and was at our home many times during the project, making adjustments as necessary, keeping us informed all the way. This was not a large pool project, but we were treated with service, consideration of our needs and with true professionalism all the way, just as if we had the biggest project in town. The finished product exceeded our expectations.The various specialty crews were customer oriented and cleaned up the work area at the end every work day.Based on our experience, we wouldnt hesitate to recommend the Alan Smith Pool Plastering and Remodeling Team.

  • Review 43 (2023-12-23 - Rating: 5)

    Update 12/20/23.Much to my surprise a representative from Allen Smith reached out to me regarding my review below. Darren asked if he could make this right—reluctantly I accepted the meeting.Darren told me he would fix all my concerns and then some! Not only did he communicate everything he was doing and when—he did everything he said he would and quickly! His follow through was impeccable. He made the project right—my pool finally looks better than when they started the project.I wish Darren had led my project originally! Thank you!————————————————————————I agree with other reviewers. They want the sale. That’s it. This company was recommended to me by my pool maintenance guy. Now both myself and him would never recommend them again.Work quality was okay.Took forever. No prep for demo and destroyed my backyard. Had massive amounts of debris where my pool cover rolls up clogging the drain and causing other issues.Both myself and pool maintenance company have reached out to them for support because since the refinish the pool pH is out of control high. I even installed a $2k monitoring system that is dumping acid in the pool to try to get under control. Alan smith should be here to help diagnose and fix. NOTHING!! I have reached out them multiple times to include my pool guy—nothing.They want the sale. Want to get paid and do nothing more.Was happy to prevent our neighbors from using them. My pool guy has many clients—will never recommend this company. Wish I had used someone else.

  • Review 44 (2023-03-28 - Rating: 5)

    From the first meeting at the showroom to completion, I was very pleased and impressed with the quality of the material, the professionalism of Chris, the salesman, the demo and construction crew, and the beauty of the finished pool. Converting from chlorine to salt water was another great decision that Chris and the tech helped us with. When we took our 3 grandchildren to look at options and tile, Chris was patient showing us our options, entertaining the kids -for 2 hours! The crew were respectful of our property and are a fun and efficient crew. I highly recommend Alan Smith Pools for any type of repair, replacement, and construction.

  • Review 45 (2019-10-21 - Rating: 5)

    As a pool contractor here in OC - I am always seeking out the best of the best, and Alan Smith definitely provides that for me!I love working with the team, and the quality of workmanship is second to none!

  • Review 46 (2024-06-17 - Rating: 5)

    Great service very happy with out come Highly recommend Alan Smith Pool Remodeling Darren was always there for us and answer all of our question In timely Manner . 5 ***** to Darren and His crew.

  • Review 47 (2023-01-24 - Rating: 5)

    There isnt anyone more knowledge about plaster and pool construction then Alan Smith. He is setting a precedence for what superior construction is considered in the pool industry of CA. Alan is changing the way pool construction is done and what is excepted for excellence around the world one pool at a time. The work that Alan Smith has done over the last 3 decades will forever change the way pool plastering is done and the effects of water chemistry on the shell. In our present times every cent counts so make sure youre investing it with the best. For superiority and integrity among the vast ocean of builders out there, the only choice worth making is Alan Smith Pools of CA.

  • Review 48 (2022-09-15 - Rating: 5)

    I was very pleased with my experience with Alan Smith Pools. They were clean and professional; very responsive to every question or concern. They had a clear timeline, who was going to be on site at what time and who was the contact person, clear line item costs and follow up for any concerns after the project. I had a problem where a hose bib was damaged at the end of the project when refilling the pool. Things happen. I mentioned it and they completely fixed it very promptly with no further issues. They are not the cheapest, but licensed/bonded/reliable/honest isn’t cheap. Money well spent!

  • Review 49 (2023-11-30 - Rating: 5)

    Matt Bowen of Alan Smith Pools is very professional in the whole process in plastering the pool. From the start up to the last day, Alan Smith Pools are on the dot of the day as they promised that it will be finished. Alan Smith Pools finished the plastering within 2 weeks. We are so impressed!

  • Review 50 (2023-09-15 - Rating: 5)

    Alan Smith returned my aging pool to a point beyond its former glory! In addition to a full restore, including rocks and a waterslide which has been out of commission for 15 years, they also created a brand new baja shelf that has been my wifes dream for years! A few special call outs: Chris Dimitrijevic, who got us rolling and walked us through options and suggestions at the start. Robert Monroe, who kept things moving and was incredibly attentive as the project manager. The entire coping crew, who cut in and poured a fantastic new colored edge around our entire pool and spa. Victorino and the rock restoration crew, who made our rock work look better and more detailed than it ever has. And last, but certainly not least, Darren Laue, who took a much appreciated extra interest in getting our water started and ready for prime time. Thank you to the entire team at Alan Smith, I will always highly recommend your company!

  • Review 51 (2024-04-02 - Rating: 5)

    Alan Smith Pools did the resurfacing of our small pool that services our HOA, and the entire project was a breeze. The project was completed efficiently and Robert was great to work with.

  • Review 52 (2019-04-30 - Rating: 5)

    My experience with Alan Smith pools was better than expected.... and I’m especially picky! Every member of the team made us feel like we were on the top of their list when it came to questions and service. As it is with pool construction, I had some stone clean up issues that were dealt with as soon as I brought it to my pool manager’s attention. And speaking of pool managers....Ken Rooker is the calmest and most reassuring person. I the midst of remodel chaos he was a quiet to the storm happening on our property. I would highly recommend this company for a very expensive decision.

  • Review 53 (2021-11-29 - Rating: 5)

    Calling Alan Smith Pools for re-plastering was the best thing we have ever done. This company is very professional. From the very start, they made the entire process very clear and performed exactly as they promised in a timely manner. But its more than that. What makes them stand out is the awesome quality of work. Each step, from demolition, to tile, to re-plastering, was done quickly, cleanly, no mess, no worries. We had the marble mix in the white plaster and its awesome. The finished tile work and plaster job are works of art and a pleasure to feel. It makes our pool look and feel better than it was originally.

  • Review 54 (2023-09-25 - Rating: 5)

    Alan Smith Pools is professional, responsive and on time.I highly recommend Alan Smith pool as our #1 choice. I am satisfied and happy, they did re-plaster of my pool and spa.

  • Review 55 (2016-07-06 - Rating: 5)

    Alan Smith did my pool about 4 years ago. My pool is holding up beautifully. When their crew works, they do it so incredibly effortlessly that they make it look easy. This is because of the experience they have. They encountered a leak and without me asking scheduled the leak detection people to come out. All I heard about was that the problem was solved vs typical contractors that tell you about all the problems they encounter.Their crew was in and out and it was completed on time and on budget. about 3 years later a small rust stain appeared in the Pebble Tech. They sent someone out immediately and he was here for about 10 minutes and its was taken care of.They are not the cheapest on their bids, but in the end they will be because so many things can go wrong and those problems will cost you in the end.I also used these guys because Alan Smith is very active in making sure only licensed contractors are used in California. I like how this man thinks beyond just his business and is trying to make the industry better.I have referred him to others (my next door neighbor is starting a job with them in a few weeks) and have allowed them to show customers my pool in the past to try and reciprocate the great service they gave me.Attached are pictures of my pool and as you can see its a very high end job and from being in the industry (Pentair), I am very picky

  • Review 56 (2018-05-17 - Rating: 5)

    Alan Smith Pools did a beautiful remodel on our pool 3 years ago. Recently some tiles were breaking loose and we noticed some structural issues. When we contacted Alan he very quickly had his team come out to review the issues and then repaired AND upgraded the structural problem...all under warranty! We are very happy with the results and its great to see a company stand behind its work when things happen.

  • Review 57 (2015-06-23 - Rating: 5)

    We had our pool and spa re-plastered in April of this year by Alan Smith Pools. Once I talked to them about what would take place, I made a decision at that time that this was the company I had been looking for. Honest with no surprises. We had to replace the tile around our pool...not originally planned, but necessary. Looks beautiful! Much better than before! We had waited several years to do this. Alan Smith Pools did such a professional job that I wish we had done it sooner. They are busy people, but always call you back. I recommend them to anyone needing pool repairs.

  • Review 58 (2022-10-06 - Rating: 5)

    Rarely am I moved enough to write a review about my personal experience with a company….. this is the exception and for compelling reasons.Over eight years ago, my husband and I hired Allen Smith Pools to resurface our pool and spa, install new water line and other tiles and additional miscellaneous work to completely rehab our then 18 year old pool. Their finish is warranted for 10 years.Recently, our spa developed a rather significant leak which was determined to be coming through a crack in the pebble aggregate finish installed 8 years ago. ASPs came out and epoxy patched the leak which successfully ended the water loss but was cosmetically unacceptable and which did not determine the cause of the crack. This past week, large crews, trucks, equipment and materials showed up at our home for many successive days and nearly the entire spa was demolished and rebuilt, including rebar tied in, plumbing fixed, new pebble finish (perfect match to 8 year old pool). During that process, it was determined that the crack was caused by sub-standard ORIGINAL construction practices. DESPITE THE CAUSE OF THE LEAK BEING DUE TO ORIGINAL CONSTRUCTION DEFICIENCIES, 18 YEARS before ASPs stepped foot on our property and by a different contractor, ASPs stood behind their warranty and fixed EVERYTHING, including, at no cost to us, replacing upwards of 30 tiles which were cracked and which had nothing to do with the spa finish crack. Rick Specht and Dario and Darren all worked together to solve this problem and ensure the warranty was honored.How often in today’s world of “bottom line” business does a company just do the right thing and then go above and beyond to boot?If any homeowner needs ANY pool or spa work done, cash a winning ticket and contact Alan Smith Pools. I’m still pinching myself.

  • Review 59 (2013-05-14 - Rating: 5)

    I know this review is long. But if I can save anyone some time and worry, it’ll be worth reading.Our pool was old, the tile was coming off, and there was terrible staining on the tile and plaster. Plus the equipment was old and needing repair. I asked around and everyone said Alan Smith Pools was the company to use. No other company name was mentioned with a positive recommendation.And of course, since I’m writing this review, I know why and agree. Every step was a positive experience. They were knowledgeable and explained things to me in a way I could understand and make reasonable decisions. Everyone I dealt with had a sense of professionalism, experience, and pride in their work. I never felt sales pressure. They worked with my budget. And everything was done right the first time. They came when they said they would and did what they said they would in the time they said they would. Their workmen worked quickly and neatly. I have intricate tile work that their worker took painstaking care to make sure was perfect. And my pool now heats up faster and is more economical to run.My neighbor recently asked for a recommendation, and I gave them Alan Smith Pools. They decided to go with another company because it was cheaper. They have since regretted their decision. The pebbling they got was blotchy instead of smooth and even throughout. I was very grateful to not have any worry or problem. Alan Smith is not the cheapest. But in my opinion, they are the best value.

  • Review 60 (2019-10-17 - Rating: 5)

    Alan Smith Pools did a replaster pebble and new tile to our existing pool. From the first day that Ryan came out and gave us an estimate till the end of the job the customer service, quality of the job, all the crews and workers, we could not have asked for better service or a better job. Our pool is beautiful. I would highly recommend Alan Smith Pools.

  • Review 61 (2013-05-15 - Rating: 5)

    The BEST service we could of every expected. We got quotes and reviews of several different pool services and selected Alan Smith Pools based on our research. From the first time we met to the end was great. We have had our pool for over 20 years and needed a facelift and the wife and I were so pleased with the results that we have recommended them to others and they are having their pools done as well. We were especially impressed that every aspect of the job was done by Alan pools with no sub-contractors. Everything was explained and put in writing what was going to be done and a time line that they followed was kept. After each day of work they cleaned everything and explained the next steps and what to expect. From Alan, Mike, Erick and the crews that came were exceptional and professional. the pebble finish is fantastic and the Grandkids are already enjoying the new pool. Thank again to Alan and all that were involved on our project. I would Highly Recommend Alan Smith Pools to anyone wanting a beautiful done pool.

  • Review 62 (2015-07-30 - Rating: 5)

    Alan Smith Pool Plastering exceeded my expectations not only with the beautiful remodel of my 26 year old spa but their excellent customer service. From the very beginning when selecting specific tile, stone and plastering, I received detailed customer service. Communication from the office regarding when the contractors were to arrive was very good and punctual. Im very happy with the finished product!

  • Review 63 (2024-12-12 - Rating: 5)

    Excellent workmanship. Efficient and attention to detail. Alan Smith Pool has completed work for my family for the past 20 years. I would recommend them for any pool repairs.

  • Review 64 (2023-11-19 - Rating: 5)

    The entire team at Alan Smith was wonderful. I love the job they did still, 6 months later. Prompt, accomodating and thorough. Special shoutout to the father and son tilers. Apologies but I cannot remember their names.

  • Review 65 (2023-07-19 - Rating: 5)

    ASP completed the pool and spa resurfacing job 18 months ago and resolved a few issues that arose at a later date during the service warranty period. The pool and spa were not adversely impacted by the unexpected issues experienced with several related devices. ASP demonstrated that they have the expertise needed to properly diagnose and resolve issues in a timely manner.

  • Review 66 (2024-11-08 - Rating: 5)

    Great service. Great communication. On time. Respectful of neighbors. I would highly recommend.

  • Review 67 (2017-07-11 - Rating: 4)

    Update: After i posted my comment and review below, Alan Smith stepped up and gave us a new project manager for our job. Once that happened we had an amazing experience. Patrick Jackson was assigned to manage our account without any knowledge of the previous plans. He stepped up completely and was excellent to work with. Our pool turned out beautiful and we couldnt be more happy. Thank you Patrick for stepping in and getting the job done and to Alan Smith for your beautiful pool.Previous comment:We are currently in the process of installing a pool and spa with Alan Smith Pools. Prior to choosing Alan Smith we received 3 other bids. Alan Smith price was fair and we decided to use them because of the excellent customer service. Or so we thought! Fast forward to today. The last time anyone from Alan Smith was at our job was to pour the shotcrete 4 weeks ago. The next phase to be completed is the coping and stacked stone around the spa. Our project schedule had those listed to commence the following week on 4/21. As of today we still have not had anyone show up to install the coping. Look, I get it, schedules change and dates move around but that’s where communication should come in. What’s the point in having a project manager if they don’t follow up on changes with the schedule/job. Our particular project coordinator has never answered the phone when I call and very rarely will return text messages (and when he does its days later). Once we finally do hear from him (which is usually days after we reach out) he has communicated a new date for the coping but when that date rolls around no one shows up and we hear crickets once again from him. The date has now moved 4 times and we still have yet to have anyone show up! I have called the office twice to try and get any information possible (since my project coordinator pretty much completely ignores me) and can’t seem to get anywhere with that approach either. As of now I am so completely frustrated and disappointed in the lack of customer service from this company. If you want to be ignored and kept in the dark during your job than Alan Smith is your company. I’m sure once all is said and done we will have a beautiful pool but a company is only as good as their weakest link and that’s why I give 2 stars. Beware!

  • Review 68 (2015-06-17 - Rating: 5)

    I asked Alan Smith Pool Plastering for a bid to get a clients (Im a realtor) pool re-plastered. They were prompt, knowledgeable, offered competitive pricing, and were friendly. We needed the pool re-plaster done ASAP so my client could put his home on the market for sale. Alan Smith rearranged their schedule to accommodate our timing needs. The end result was a great looking pool that will help us sell the home! I highly recommend their services!

  • Review 69 (2015-02-25 - Rating: 5)

    Alan and his crew have re-plastered our pool twice. Once over thirty years ago and the again just last year. They are so professional and when I asked them to add an end time to the contract, they gladly did that. They actually finished several days early and were in and out faster than I thought possible. They added another drain, another jet, new coping and completely re-plastered our full sized pool. We love it and will recommend Alan for the rest of our days.

  • Review 70 (2018-05-25 - Rating: 5)

    We had hired Alan Smith Pools to do some minor repairs to my very old pool. They started emptying the pool January 3, 2017 and all that was left to complete the project was to plaster. Then the multiple days of torrential rain came. We looked out the window one morning when the rain stopped, and my pool had lifted out of the ground 1 foot along with the decking, etc. We immediately called Allen Smith Pools and they had a team out to my house to access the situation. After many days of deliberating and consultation, Allen Smith Pools decided to assume all responsibilities to repair my pool to its original state (with some of the expenses assumed by Allen Smith). Many other pool companies would have told me this was my problem to fix. Because of Allen Smith Pools upstanding business ethics, I have a Brand New Pool and decking. I cant thank then enough for their service, dedication and professionalism during this very stressful time for me.If you are interested in any further information, I am happy to discuss with you further. I highly recommend Alan Smith Pools for any pool projects you may have.Susan SchwambOrange, CA

  • Review 71 (2019-05-16 - Rating: 5)

    These guys were great! Im real estate investor and hired Alan Smith Pools to re-plaster a pool for me. Excellent workmanship, pool looks great, service was excellent! Darryl answered my call and questions every time. Super friendly with great service and pricing. I would highly recommend and will use them again on future pool projects. Thanks guys!

  • Review 72 (2024-09-15 - Rating: 5)

    Rob made the process seamless. Very straightforward from beginning to end. Couldn’t be happier with the process and the results!!

  • Review 73 (2024-08-11 - Rating: 5)

    Thank you for a job well done! From start to finish, every tier of the Alan Smith Pools team were professional, courteous and conscientious. If we had any questions and/or concerns, they were addressed in a timely manner. The work crews arrived as scheduled, took pride in the quality of their work and were diligent about their end of day clean up. We are very pleased and happy to recommend Alan Smith Pools to others. Thank You!

  • Review 74 (2013-11-05 - Rating: 5)

    From our first contact with Alan Smith Pool Plastering and Remodeling, to the completion of the project, we are absolutely delighted. We actually met with Alan Smith for the estimate. He was very personable and listened to our needs and what we wanted. My wife and I visited the showroom in Orange where we were able to see samples of pool finishes when they were wet and what they would really look like versus the dry product. There were many choices and we decided on the Bahama Jewel Gemstone Pebble Finish which gives the appearance of a darker bottomed pool.The main reasons we were so pleased with Alan Smith Pools were because they came in on agreed upon cost and on schedule. The demo, plumbing, equipment, pool plastering and start up crews were all friendly, coureous and polite in addition to being totally qualified in their respective crafts.I enjoyed watching the pool resurfacing process go from the orignal white plaster finish to a black and blue pebble finish. They also installed an energy saving Hayward variable speed pool pump and filter to which we have already experienced cost savings on our electric bill. In addition, as a responsible pool contractor, Alan recommended we install an anti entrapment drain cover in our pool and spa which was not mentioned by other pool contractors in the bidding process.I would highly recommend Alan Smith Pool Plastering and Remodeling to anyone looking to upgrade, renovate, or remodel their existing pool or backyard. If there were a 6 Star Rating, Alan Smith Pools would get them all.

  • Review 75 (2019-05-20 - Rating: 5)

    Alan Smith Pools were professional from beginning to end. They responded to my questions immediately and I was treated like a personal friend --not just a customer.

  • Review 76 (2014-04-30 - Rating: 5)

    Alan Smith and crew were great! We remodeled our pool adding a jacuzzi and a baja shelf . Alan and the team were easy to work with and really knowledgeable. We thought they did a quality job for us. Wed recommend them to everyone.

  • Review 77 (2014-02-28 - Rating: 5)

    I have been in the pool service business for almost forty years and have known Alan Smith for almost that long. I refer my customers to him because I know that they will get the highest quality work. Most pool owners will see one or maybe two plaster jobs in their life, I have seen hundreds and Alan Smith is simply the best. My customers are very important to me and I know they will always be treated right by Alan Smith.

  • Review 78 (2015-06-05 - Rating: 5)

    I have been servicing pools for over 30 years. In that time I have seen countless pool remodels some good, some very bad. When the bad happens my customers always ask me what happened. At that point its too late. I think to myself you should have asked me before you hired your pool remodel contractor. I always and only recommend Alan Smith to my customers. I know the job will be done right and on time.

  • Review 79 (2018-08-26 - Rating: 5)

    We recently used Alan Smith Pools for a large pool project including underground drainage, re-plaster, re-tile, replacement of a heater, new pavers, etc. for our aging pool. We were very happy with Alan and his team, as they made sure to check in with us throughout the process to ensure we were happy. They even addressed something after the project completion that wasnt their fault but was causing improper drainage from the house onto the new pavers. No project goes perfectly, but its critical to know the company you are working with stands behind their work. As a side note, the permit office for Laguna Hills spoke highly of them and their volume of work in the area. Highly recommend utilizing Alan Smith Pools for your pool projects of any size.

  • Review 80 (2022-12-28 - Rating: 5)

    Allen Smith Pools and in particular, Darren Laue who managed the initial pool water balancing, are exceptional. Professional, knowledgeable, caring, reliable. I highly recommend their services.

  • Review 81 (2015-01-22 - Rating: 5)

    Alan Smith Pool Plastering did an excellent job on our pool and spa project. They are true experts in their field, pay great attention to detail, provide excellent customer service, and are highly organized and professional. I highly recommend them.

  • Review 82 (2019-11-18 - Rating: 4)

    I really enjoyed the communication. Each phase or time they would be on property I was given an e-mail detailing the work to be done. I didnt have to guess. I would have given 5 stars if I had a little additional clarification regarding the tile. Worked stopped for a week or more until I followed up to ask why the delay. That was when I was notified about the tile. Other then that, I would use them again, and next time even know myself what to expect. This was the first pool I have had re-plastered as a manager so its always a learning curve.

  • Review 83 (2022-08-23 - Rating: 5)

    They were professional, they called to schedule the appointment, when they sent me the quote and approximately when the parts will be installed. They have great customer service. They are my new to call for help. You won’t be disappointed, give them a call and see for yourself. They’ll come back if you are unsure how to operate the new equipment, and spend the time going over what you need to know to safely operate the new equipment. They are good at what they do.

  • Review 84 (2016-07-07 - Rating: 5)

    We had a complete pool remodel with Alan Smith including all equipment. Pool was finished on time, we couldnt be happier. Communication was great and Mike especially went above and beyond to make us happy. Great experience!

  • Review 85 (2023-01-09 - Rating: 5)

    Very professional, excellent quality of work. Alan Smith has remodeled several pools for me over the years. I would not use any other company.

  • Review 86 (2023-08-26 - Rating: 5)

    Alan Smith Pools did a great job. Very efficient with great teamwork, professionalism, and results. Would recommend them highly.

  • Review 87 (2015-05-16 - Rating: 5)

    The Alan Smith crew were friendly, thoroughly professional, and always punctual. Office staff kept us informed of the next step by phone/email throughout the process. We are very happy with the results of their labors. Thanks, guys.

  • Review 88 (2024-07-30 - Rating: 5)

    They did an amazing job on the pools. I would recommend them to anyone.

  • Review 89 (2019-11-19 - Rating: 5)

    In the Alan Smith Pool Plastering showroom are numerous samples of pebble finish re-plastering finishes. We selected one with a light blue pebble texture. Many family and friends have commented on how this particular finish enhances the beauty of the pool.

  • Review 90 (2022-11-25 - Rating: 5)

    Did an excellent job repairing cracking in our in-ground hot tub. Crews did a good job of cleaning up after each phase, and project was completed on budget and on time as promised.

  • Review 91 (2022-09-15 - Rating: 5)

    We were very pleased with the work performed on our pool. They made it look like new. They showed up when they said they would and were professional. They were very neat and cleaned up everything. I didnt have to clean anything. We would use them again.

  • Review 92 (2024-08-12 - Rating: 5)

    They did a wonderful job! I would highly recommend.

  • Review 93 (2024-07-04 - Rating: 5)

    Our experience with Alan Smith Pool Company was exceptional!! We wanted our pool plaster and waterline tile replaced. Our first contact person was Chris. He answered all of my wife’s questions and explained the process involved along with a timeline for the work. Our project manager Tim kept us informed of all events for work ahead of time. Every work crew that arrived at our home demonstrated complete professionalism in their craft. We had zero issues with the job site not being cleaned up at the end of the day. The pool turned out wonderful , just as we expected. Thank you so much Alan Smith Pools!Mike & Sue OrtezGarden Grove CA

  • Review 94 (2022-09-14 - Rating: 5)

    Interviewed multiple companies and glad we chose Alan Smith. Great job on replaster and coordinated with Rock of Ages. All employees were knowledgeable and professional. I would highly recommend.

  • Review 95 (2015-04-22 - Rating: 5)

    ASP did a great job on the mini tiles that we picked for our pool. Customer service was excellent and the project manager took care of us. Wonderful experience.

  • Review 96 (2020-02-17 - Rating: 5)

    Thank you for working with us, we were very happy with the communication emails we received throughout our project letting us know what was happening every step of the way. The on site team was always quick and professional and billing process was clear with no unexpected surprises.

  • Review 97 (2014-10-16 - Rating: 5)

    Im glad I gave my pool project to Alan Smith. Im very pleased with their work. They have a great staff and did a great job. I defiantly recommend them.

  • Review 98 (2024-12-29 - Rating: 5)

    Overall, very pleased with this company. They are very responsive. Any issue is addressed immediately.

  • Review 99 (2024-09-15 - Rating: 5)

    Great communication and they worked very hard to clean and restore my jacuzzi

  • Review 100 (2023-01-08 - Rating: 5)

    Alan Smith is the best. Incredibly professional, courteous and amazing quality. I wouldn’t use anyone else for our pool repairs.

  • Review 101 (2024-06-25 - Rating: 5)

    On time, on budget and great communication. Passed all inspections. Would certainly recommend!

  • Review 102 (2021-01-22 - Rating: 5)

    Alan Pools started by explaining what work needed to be done and then gave us a detailed, yet very reasonable estimate of what that work would cost,We are extremely pleased with the work that was done, our pool and spa look new.

  • Review 103 (2022-09-14 - Rating: 5)

    The work and overall experience were excellent! The guys were on time, reliable, polite, and easy to have around. The spa still looks terrific a year later. Thank you!

  • Review 104 (2017-09-21 - Rating: 5)

    So far so Good! The work hasnt begin yet but, so far Jason Stewart our rep is the best! Extremely knowledgeable, upfront and seemingly honest! No secondary or hidden fees that he throws at you after the fact!

  • Review 105 (2019-03-25 - Rating: 5)

    I love the look of the pool after having it re-plastered. Alan Smith Pools did a fantastic job and the crews were great all through the job. What a great experience.

  • Review 106 (2020-04-07 - Rating: 5)

    I would recommend Alan Smith Pools to anyone and here are a lot of reasons why.First of all we asked around and a lot of our friends, who also live in Mission Viejo, recommended them and we found out that they have been in Business since the eighties.We needed a pool renovation because the contractor that built our pool five years ago did not seal it properly. So we bit the bullet and finally decided to call Alan Smith and we were impressed from the very start with Mike Sickels who came out to give us a price.We had to remove all the plaster, all the tile and all the coping. Basically we needed a new pool.Mike Sickels walked us through the whole process and we met him later at their headquarters in Orange. The showroom was extensive and their people were all top notch.We liked the idea that they hydro blasted our plaster off the pool instead of chipping it off.They apparently specialize in this procedure. They had a virtual tent covering our pool when they hydro blasted it which kept most of the dust down. They even put a visqueen draped wall between the pool and the house to protect everything from dust.I have never seen a company that thought each process through to protect our property and also I loved the fact they cleaned up like “they were never there” everyday.We were so impressed with the fastidious and expert laying of our tile by Salvador and Fermin. They were here every morning at 7 am and worked so hard to do a perfect job.I have never seen such hard workers. They should get a medal.Of course all this would not have happened but for our Superintendent, CJ. He oversaw a lot and and dealt with the permits, the inspectors and just about everything.We were adamant about just getting our pool plastered but CJ suggested we should go with their small-sandstone pebble look which would hold up better and not discolor. We are so happy we did. It looks fabulous.Thanks, again, to Alan Smith Pools for doing a great job.Diane B. Mission Viejo

  • Review 107 (2021-02-17 - Rating: 5)

    They handle every aspect. no waiting till the contractor can get back to you because he is on vacation, sick, out of money, on another job. they create great comfort through each and every step.

  • Review 108 (2019-07-22 - Rating: 5)

    Wonderful experience. Spa looks terrific, but more important than that is these guys do what they say theyll do. I had specific time frame and they even beat that! Great communications!

  • Review 109 (2017-01-06 - Rating: 5)

    They were great. Pool was completed and looked as we discussed. They werent the cheapest but they were worth the little extra cash. Very satisfied and would recommend to friends and family.

  • Review 110 (2021-03-05 - Rating: 5)

    The costing on the pool added so much enjoyment to being around the pool. The tile work was supreme, and I think the combination of coating and tile was a lot better than I imagined

  • Review 111 (2020-02-28 - Rating: 5)

    Alan Smith identified the problem and resolved it in a systematic manner. We love the result and are very happy with Alan Smith Pools.

  • Review 112 (2024-08-25 - Rating: 5)

    Very professional did a quality job

  • Review 113 (2017-11-29 - Rating: 5)

    Alan smith pools just finished my pool. it is perfect, there were no surprises, everything was done timely, etc. I highly recommend them.

  • Review 114 (2023-12-04 - Rating: 5)

    We signed a contract on May 2, 2023 with Harriet Porter, and our pool remodel began in mid-July, due to the permit process which took a long time. Harriet was excellent. She assisted us with selecting new tile, coping, etc., and was great to work with on this process. Robert Monroe was assigned as our Project Manager. He was fantastic and helped us tremendously throughout the process. Robert is extremely knowledgeable and listened to what we had to say. We had some issues with staining on the coping and a couple of areas on the cement decking. Robert worked with us and Alan Smith Pools to make sure we were happy with the final product. He is an excellent representative of Alan Smith Pools. Our pool is beautiful and even though we had a few bumps, we whole heartedly recommend Alan Smith Pools. They honored their contract with us and did a great job. The crews they sent out were clean, polite and hard working. They always cleaned up after working. Thanks Robert for assisting us with our project.

  • Review 115 (2021-10-16 - Rating: 5)

    The pool turned out excellant all of your workers excellant customer service. On timely routine. Everything worked out great. Very please

  • Review 116 (2023-01-13 - Rating: 5)

    The staff was very nice to us and they were a great host to the expo we put on there.

  • Review 117 (2024-01-30 - Rating: 5)

    Loved working with these guys. They did everything they said they would do on time and on budget. Workmanship was excellent!

  • Review 118 (2023-12-12 - Rating: 5)

    I used google reviews for a base to begin my investigation to resurface our pool. Chris came and met me and talked me through the options with no pressure. When I found my pool service contracter knew that Alan Smith Pools would be doing the job, he has nothing but praise. That sealed the deal. They just finished and it is done and beautiful!

  • Review 119 (2021-04-10 - Rating: 5)

    We had a complete rehabilitation of our pool including skimmer stairs etcWe had major leaks and their knowledge and experience

  • Review 120 (2021-01-21 - Rating: 5)

    Very happy with this company. Reasonable prices, on time,professional. Our pool looks awesome.

  • Review 121 (2020-07-14 - Rating: 5)

    Friendly and very professional people. Great showroom with plenty different finishes, tiles and furniture.

  • Review 122 (2024-04-20 - Rating: 5)

    Well done

  • Review 123 (2023-08-12 - Rating: 5)

    Great team and very professional.

  • Review 124 (2020-02-10 - Rating: 5)

    I received a great education on this website and am looking forward to my pool remodel.

  • Review 125 (2019-11-21 - Rating: 5)

    Communication and updates were excellent. Thank you for a job well done.

  • Review 126 (2020-05-25 - Rating: 5)

    Very nice people. Very helpful. Showroom is gorgeous!! Do quality work at fair prices!

  • Review 127 (2017-05-25 - Rating: 5)

    Alan Smith Pools – Five Stars,After deciding to re-plaster and update our thirty-year-old pool, we began looking for companies to do the work. We obtained 3 bids for the project. Alan Smith was awarded the project with a very competitive quote and excellent reviews from satisfied customers. We wanted to get started right away, however we elected to delay the start date for about 6 months. Alan Smith Pools was very accommodating in getting us rescheduled at later date.Once we started the project, I couldn’t be happier with the results. One of the deciding factors was Alan Smith Pools using their own employees to do all the work. From the very start of the demo, and throughout the process to completion, their workmanship customer service was excellent. Everyone involved from Alan Smith Pools were courteous, professional, and knowledgeable with their role in the project. They also cleaned up everything in our yard at the end of each day.The most important thing to me was the excellent communication of what is going to happen each step of the way. As a project manager myself, I was very impressed with the scheduling and communication throughout the project. The scope of our project was to re-plaster and update our sports pool and spa. Specifically, demo and replace the plaster, tile, drains, pool lights, and re-grout existing brick around the pool.Overall, Alan Smith Pools did an outstanding job in meeting, and in many cases exceeding, our expectations. We are very happy with the results and enjoying our newly updated pool and spa. At the completion of the project the owner came out to ensure our expectations were met and we are completely satisfied. I’m very happy we decided to use Alan Smith Pools and would highly recommend them for a similar project. I give them 5-stars on a 5 star scale.

  • Review 128 (2016-11-24 - Rating: 5)

    We had our pool replastered by Alan Smith Pool. From the minute we met Alan himself, we knew he was a man of high integrity. After 4 interviews and estimates, we chose Alan. Not because he was the lowest bid (he wasnt the highest either ) but because we knew he was the right contractor. Alan came back 3 times to meet with my husband to answer his questions with no pressure. Each time we felt as if we were talking to a friend. The work was done in the time estimated and our pool now looks fabulous. Years later our pool cracked after an earthquake and because we sit on a hill. Alan came back and quickly repair the crack in one day.

  • Review 129 (2021-01-13 - Rating: 5)

    Very professional, knowledgeable and helpful company to work with. Excellent project management, quality and service. Pleasure to do business with.

  • Review 130 (2019-07-26 - Rating: 5)

    The replaster and new tile for our pool was completed this week. We are extremely happy with the results. The employees that we dealt with were very professional. Bill, our salesman, explained each step of the process and helped us pick our tile and plaster. CJ, our project manager, always responded quickly to our texts and calls. He kept things running smoothly. The various crews that came were all great. They were very hard workers, cleaned up after their job and were very professional. Raquel and Bridgette in the office were also very helpful. Richard who did the pool start up was great. Our 46 year old pool looks brand new! Mercer and Carol MacPherson

  • Review 131 (2016-06-05 - Rating: 5)

    I own Orange County Pool and Spa in Yorba Linda and Mission Viejo and Alan Smith Pool Plastering is the ONLY company we recommend for pool/ spa remodels. The feedback Ive received has all been overwhelmingly positive from our pool service customers. Feel free to contact us for a reference for Alan Smith! Brian Orange County Pool & Spa

  • Review 132 (2023-01-08 - Rating: 5)

    Great communication. Kept area clean. Unobtrusive as possible.

  • Review 133 (2016-08-11 - Rating: 5)

    Alan Smith Pools did a wonderful job. They were professional and helpful. Our Pool look beautiful!

  • Review 134 (2020-01-14 - Rating: 5)

    Alan Smith Pools are masters of their trade. Each one of their crews was professional, cleaned up, and did fantastic work.

  • Review 135 (2019-07-25 - Rating: 5)

    Super professional, amazing project management and communication. Incredible people.

  • Review 136 (2019-04-05 - Rating: 5)

    I waited 4 1/2 years before writing my review of Alan Smith Pools. They replastered our pool in white plaster, raised our spa wall and matched the existing tiles for new spa wall. We also got all new equipment (pump, filter and heater.)So why the 5 star review? Integrity. Only 4 1/2 years into our 10 year warranty, the plaster in one area began to delaminate. Dario our warranty contact saw the issue immediately. He had a diver come out and check our pool surface. The diver used a grinder to smooth out the defects. We weren’t too happy with the aesthetics of the fix but were willing to live with it.Approximately 4 months later, I noticed another delamination in the same area as the original ones. Dario came out again. Saw the spot immediately and without batting an eye gave us two options. One, they would redo the entire pool and spa in white plaster at no charge. Two, they would redo the entire pool and spa in Gemstone pebble which is more durable than white plaster and looks amazing FOR A FRACTION OF THE COST (mostly materials!) There was no trying to weasel out of the warranty. There was no trying to blame me for bad water chemistry. There was only a willingness to honor their word.One of the companies we had bid our job originally is no longer in business. What would’ve been our recourse had this happened under their watch? I poured over Yelp reviews for ASP and most of the negative reviews complained about things we noticed during our initial experience but in the end said their pool turned out great. I found no reviews talking about warranty experiences. To me, warranty experience and service AFTER the job is just as important as a job well done in the first place.Fast forward to our warranty experience. Raquel and Bridgette emailed me faithfully every day letting me know what crew was coming the day before so we could plan accordingly. Monday Salvador came out to drain the pool and spa. I spoke with him at length and he was friendly and professional. Tuesday a demo crew came out to hydroblast the old plaster. Wednesday a hydro clean up crew arrived followed immediately by a prep crew. Thursday a huge team showed up to plaster the pool. Friday a team showed up to acid wash the aggregate, put on the grates and lights, power wash the entire area to clean up and begin filling the pool. All teams showed up either on time or early. All crew members I interacted with were nice and professional. They patiently fielded my questions.It should be noted that this warranty job was undertaken in the middle of April. I can only imagine how busy ASP’s schedule was at this time with folks trying to get their pools replastered and ready for summer. Furthermore, our pool is just a normal, older pool rather than a super fancy, new pool. They didn’t put us on the back burner while they prioritized new jobs that would garner income. They honored their word and completed the job way faster than I anticipated. The new pebble pool finish looks amazing and should last for 20 years or more with proper care.In my opinion, if you’re looking for a company to replaster your pool, you should just trust ASP. My experiences with most contractors has been negative but I realize that once things get opened up, problems can arise. It should be noted that pool replastering is just as much an art as it is a trade. Alan has more years experience than anyone in the area and he’s handed that knowledge down to his sons and employees. No one is subcontracted. All work is done by ASP employees. Most importantly, in the event something does go south with the finished product, they will honor their warranty and give options to rectify the issue. How can you put a price on that kind of peace of mind?

  • Review 137 (2015-10-24 - Rating: 5)

    We recently had our pool replastered by Alan Smith pools and it was a very good experience. We had three other pool companies give us quotes, We decided to go with Alan Smith because the price was fair and the sales experience was much better then the other two companies, George was fantastic to deal with.They started the work 07/02/15 and completed it 07/13/15We have pavers around the pool and in front of the house they were real careful not to get any thing on the pavers and when they left the property it was the same as it was before they came except I have a new pool and it looks fantastic today.Thank you Alan Smith.

  • Review 138 (2021-02-09 - Rating: 5)

    Came back and made a repair at no charge even though it was out of warranty

  • Review 139 (2022-09-22 - Rating: 5)

    Pleasant atmosphere people willing to help and answer any questions.

  • Review 140 (2022-10-03 - Rating: 4)

    Great customer service and show-room.

  • Review 141 (2023-01-07 - Rating: 5)

    Very reliable and quality work.

  • Review 142 (2019-06-17 - Rating: 5)

    Quality work communication and jobs done in a timely manner

  • Review 143 (2024-04-27 - Rating: 5)

    Excellent, Professional service!!!!

  • Review 144 (2017-04-22 - Rating: 5)

    Family owned pool remodel company.

  • Review 145 (2018-01-01 - Rating: 5)

    High quality work!

  • Review 146 (2017-02-01 - Rating: 5)

    Rock solid integrity

  • Review 147 (2021-08-16 - Rating: 5)

    Love this place!

  • Review 148 (2017-01-29 - Rating: 5)

    Good service

  • Review 149 (2025-01-10 - Rating: 5)

    You guys rock! Our pool looks amazing, the service was fantastic. We would 100% recommend you guys to anyone who wants great service and great end results. 👍

  • Review 150 (2023-07-16 - Rating: 5)

    90 percent of their workers are rude. Badly educated.

Similar Organizations