Grays Harbor Plumbing
Located in Ocean shores, Washington
Address: 797 Seahorse Ave NE, Ocean Shores, WA 98569, United States
Phone: +1 360-289-4626
Rating: 4.6
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Comments
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Review 1 (2024-07-15 - Rating: 5)
I spoke to Brittany over the phone about a recent issue we were experiencing. I described the issue and given the circumstances she knew exactly how to address it, who could help, and she got us the help we needed within an hour. She even followed up afterwards to brief me which honestly I felt was above and beyond...this is first class customer service at its finest. Overall Brittany was incredibly kind, helpful and diligent and definitely will be using Grays Harbor Plumbing for future issues we encounter. -
Review 2 (2023-12-20 - Rating: 5)
These guys were on time and on point. They did an outstanding job replacing my old water heater with a shiny brand new one! Kris O. -
Review 3 (2024-07-29 - Rating: 5)
They have done excellent work on the plumbing in my house. They are not the least expensive or the most. But you get what you pay for. Always a quality job. -
Review 4 (2024-09-18 - Rating: 5)
Very professional knowledgeable and efficient! -
Review 5 (2023-08-25 - Rating: 5)
These people really came through in a pinch. I tried to “help” by fixing a small leak in a shower mixing valve. I ended up twisting the entire valve off and leaving an 82 year old lady without running water. They worked her into their schedule and got her up and running within 48 hours. Their work was excellent and their price was fair. Can not thank you enough! -
Review 6 (2024-01-19 - Rating: 5)
Called for an after-hours service when a couple of pipes froze. Plumber showed up, told us the pipes in question weret accessible and Id have to wait for them to thaw...and call if we had any leaks. Billed me over $250. (1 hour service call at overtime rates.)No complaints...I requested the service and he showed up...not his fault my house is built this way. -
Review 7 (2023-06-18 - Rating: 5)
This company is awesome. We needed a plumber on several occasions, and we found ourselves needing service immediately while. We were updating kitchens and bathrooms. On each occasion, the people were helpfully and went out of their way to ensure our needs were met. I highly recommend this business for all of your plumbing needs -
Review 8 (2023-04-03 - Rating: 5)
I cant speak highly enough of Brittany. She is not only phenomenal at running the front office like a well oiled machine, but in addition to maintaining the day to day organization required for a business like this, she is definitely a skilled plumber in her own right. She has very knowledgeably professionally walked me through trouble shooting in order to save both of us time and money by fundamentally setting up the most effective plan of attack for the most efficiently cost effective managed job possible. She will not up sell ever, which i not only appreciate, but respect as well.Randy is a really great guy, and totally sensed his commitment to not only get the job done, but to be totally honest, and fair with his assessment, completion, and fair billable hours.Really cant speak highly enough about my experience so far with this businesses, and its team. They will absolutely be my source for plumbing needs from here on out! 💯 -
Review 9 (2022-07-25 - Rating: 5)
A quiet evening, sitting on my deck and suddenly hear the sounds of a babbling brook. What is that? Start to notice the rocks in my pathways are wet, thinking it was my garden hose leaking I get up to investigate, only to notice a small geyser coming through my driveway. Oh no, main water line! Of course it’s way past business hours for any plumbing company to come investigate. First company to come to mind? Grays Harbor Plumbing. Not only have I heard great reviews, but they are local and I like supporting that. I call the office in just pure hope that I can get in touch with someone by chance, and am directed for emergencies after hours, call Chris and provided with the number. Chris answers and gets me in the schedule for the next day. Not only did they stay in contact with me, but Brittany personally let me know that Jim was in his way to fix it! After digging through compacted red rock, Jim, my hero, found the wee crack in the pipe and had it fixed, water running and leak free in under 40 minutes! No hassle, no haggle and I didn’t have to mortgage my home to pay for it! Chris, Brittany, and Jim…you are now my go to for plumbing needs and future plumbing improvements when I’m at that stage. Thank you from the bottom of my heart, for putting my mind at ease from the first contact. It’s more than admirable that you say what you do and do what you say and are RELIABLE!! -
Review 10 (2023-06-30 - Rating: 5)
Shoutout to Brittany and Jim, from this fine business! Brittany promptly returned my frantic phone call message and scheduled me for the same day. Jim came to my home, unclogged my pipe and fixed my toilet. And he cleaned up the mess and left everything else as he found it! Thank you both, you made my 4th of July weekend! -
Review 11 (2024-03-27 - Rating: 5)
The only place to go for all your plumbing needs fast and helpful and very professional in all aspects of the plumbing ive had there professional tech in my home quickly diagnose and fix my plumbing at a very affordable rate ,Thank you GHP. -
Review 12 (2021-08-24 - Rating: 5)
I think I messed up the last review when I gave one star and put no show I called so many plumbers that didnt show up that I thought these were the folks but these people are the best they answered the phone they make you an appointment you know when it is give you a quote of approximate amount you will have to spend call them theyre in Ocean Shores very good. I apologize for the mistake. The only plumber that answers me phone and makes and keeps appointments and is not trying to rob your pocketbook -
Review 13 (2022-11-11 - Rating: 5)
I had a major hot water tank issue at the restaurant I manage this morning. Brittany and Jim both went above and beyond for me and I cant sing this companies praises enough. You two calmed my fears and did everything you could to get the restaurant up and running again. From the bottom of my heart, thank you both. -
Review 14 (2023-09-10 - Rating: 5)
Theyre quick to respond wonderful to work with and definitely know what theyre doing you cannot go wrong with grays harbor plumbing -
Review 15 (2022-04-27 - Rating: 5)
Living in a small town can have its challenges in getting services, but Grays Harbor Plumbing is so responsive its unbelievable! It doesnt matter if its an weekend emergency or a standard installation, they are the best! -
Review 16 (2024-09-07 - Rating: 5)
Sunday morning emergency service. Great service!! -
Review 17 (2023-12-15 - Rating: 5)
Quick, courteous, thorough, fair cost. Theyre our go-to plumber, highly recommend. -
Review 18 (2021-12-22 - Rating: 5)
Found a way to fit us into their schedule. Showed up and fixed a leak quickly. Very kind over the phone and in person. Really pleasant service. 5 star all around. Thank you. -
Review 19 (2021-04-01 - Rating: 5)
Had a water leak, made the call, talked to a real person, set up a service time, same day. Plumber arrived earlier than expected, was perfect time. Efficient & no more leak! -
Review 20 (2022-11-16 - Rating: 5)
When I called the receptionist was friendly, it took awhile for them to come out since i live in Aberdeen, which was okay since it wasn’t an emergency, plumber did good work and the price was fair, will call them again if I have any more plumbing issues -
Review 21 (2024-04-15 - Rating: 5)
Randy is a standup guy who always looks after the clients best interest. -
Review 22 (2021-09-16 - Rating: 5)
A++ Contractor...old school service and craftsmanship. These guys answer your calls, make their appointments, know their trade, and back up their work. Great family run company. -
Review 23 (2021-08-28 - Rating: 5)
Grays Harbor Plumbing has done several jobs for me, including work on my in-floor heating system, replacing a water heater, and replacing a faucet. Currently replacing an outdoor hydrant. Great company - professional, reliable, and reasonably priced. -
Review 24 (2020-10-27 - Rating: 5)
Yay! Yet another positive experience using Jims services. Definitely our go to guy for any of our plumbing issues. Again thanks! -
Review 25 (2023-03-02 - Rating: 5)
Very, very nice people. Willing to go out of their way to help you. Highly reccomend this company. -
Review 26 (2021-02-16 - Rating: 5)
Excellent service, extremely friendly, and very polite as I asked questions while they worked! I will not use another plumbing company—they are the best! -
Review 27 (2020-06-16 - Rating: 5)
Scott replaced our water heater was very courteous and very efficient. I will definitely call Greys Harbor Plumbing agin . -
Review 28 (2024-06-03 - Rating: 5)
Fantastic people service and quality -
Review 29 (2024-04-02 - Rating: 5)
Quick response to my call and excellent service! -
Review 30 (2017-04-10 - Rating: 5)
Courteous, Fast, Jim was especially efficient and replaced my waterheater in short time. Highly recommend. -
Review 31 (2024-04-09 - Rating: 5)
Chris did a awsom job first rate -
Review 32 (2021-07-13 - Rating: 5)
Professional crew, very straight forward with telling you what you need to solve plumbing issues. I will use them again. -
Review 33 (2022-07-02 - Rating: 5)
They were very good and quick with the repairs I needed. -
Review 34 (2022-04-21 - Rating: 5)
Great service. They fit us in on a very tight schedule. -
Review 35 (2022-05-17 - Rating: 5)
Polite and understanding they take the time to really listen to you. Thank you Grays Harbor Plumbing, you are lifesavers! -
Review 36 (2024-03-07 - Rating: 5)
Great job!! Speedy service. -
Review 37 (2020-02-01 - Rating: 5)
Best plumbers and all around fantastic people. I highly recommend them. -
Review 38 (2017-05-30 - Rating: 5)
Use this company twice - both time very happy with the services provided. -
Review 39 (2020-01-27 - Rating: 5)
They came out on time, reasonably priced and quite friendly. -
Review 40 (2022-05-16 - Rating: 5)
Brittany and Randy at Grays Harbor Plumbing were amazing! There was a leak under my house that could be heard from the driveway… Brittany got someone out here immediately, and Randy was polite, efficient, friendly, and all-around awesome! I cannot say enough good things about this company, and will be using them again in the near future for a kitchen faucet replacement. Thank you guys so much! -
Review 41 (2019-07-31 - Rating: 4)
Got a storage shed. Decent price, good location. Thank you -
Review 42 (2022-06-26 - Rating: 4)
Friendly mom and pop shop . Very helpful answering my questions -
Review 43 (2023-05-14 - Rating: 5)
They were quick and responsive and got my issues taken care of in short order -
Review 44 (2022-12-29 - Rating: 5)
Came out same day. Zero fuss. Job well done. Highly recommend. -
Review 45 (2022-12-10 - Rating: 5)
Very prompt service, friendly and knowledgeable. Price for removing a kitchen faucet and installing a new one was fair for the professional work done. -
Review 46 (2022-02-10 - Rating: 5)
Always a quick response and fair prices. -
Review 47 (2019-10-25 - Rating: 5)
I had a mini meltdown this morning. After 1 week in my new house the showers wouldnt drain and the toilets would not flush. There was a clog somewhere. I called Grays Harbor Plumbing and spoke with Chris. He explained to me that he was all booked up and might be able to help me late today but could not promise. Well to my surprise I received a call from one of his employees just before noon. The technician showed up and fixed everything within about 20 minutes. They truly made my day and I will definitely use their services again in the future.Thank you so much!! -
Review 48 (2018-05-02 - Rating: 5)
Jim was great!We had an issue with the toilet and with the kitchen disposal. Jim was pleasant, professional and worked diligently until the tasks were completed. Thanks!! -
Review 49 (2021-01-11 - Rating: 5)
Friendly.Great customer service.They get to you as fast as they can .in this day and age that us all anybody can do.Will always recomend -
Review 50 (2023-02-03 - Rating: 5)
Very knowledgeable, helpful & responsive. -
Review 51 (2017-05-17 - Rating: 5)
Called to adress a leaking water heater. Jim arrived the next morning with a great attitude and commitment to resolution of our issue. Replacement of the heater was the resolution and Jim got about it, even with a broken wrist.The job got done in a timely and professionally, at a reasonable cost. Two thumbs up!Jim is coming back tomorrow to address another issue. I am grateful to have Jim to help us move thru the challenges of owning an older home. -
Review 52 (2019-01-02 - Rating: 5)
Efficient, friendly and fantastic neighborhood service! -
Review 53 (2020-02-24 - Rating: 5)
Friendly service, the girl who answered the phone was very helpful. -
Review 54 (2019-11-05 - Rating: 5)
Excellent service very reliable. -
Review 55 (2021-05-22 - Rating: 4)
Great people. Call them first -
Review 56 (2024-01-30 - Rating: 5)
Great service -
Review 57 (2019-08-17 - Rating: 5)
You guys rock!! Thanks Chris. -
Review 58 (2021-10-05 - Rating: 5)
Really helpful...ask for Cris -
Review 59 (2021-05-10 - Rating: 5)
Excellant and fast service -
Review 60 (2018-02-08 - Rating: 5)
Fast and friendly plumber -
Review 61 (2019-03-22 - Rating: 5)
✌️ -
Review 62 (2020-02-29 - Rating: 5)
Scott is the best -
Review 63 (2021-08-07 - Rating: 5)
Very responsive -
Review 64 (2020-06-01 - Rating: 5)
Great people
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