Benjamin Franklin Plumbing of the Eastern Shore

Photo of Benjamin Franklin Plumbing of the Eastern Shore

Located in Oak hall, Virginia

Address: 8032 Charles M Lankford Jr Memorial Hwy, Oak Hall, VA 23416, United States

Phone: +1 757-243-1358

Rating: 4.9

Services

  • Identifies as women-owned
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Bathroom remodeler
  • Water treatment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-01 - Rating: 5)

    Lee Jester did an excellent job of making suggestions to fix our issues and to let us know options to upgrade. He was courteous and very professional! Look forward to him doing our work. Also a follow up call to let me know that I would have a quote this week!Very pleased!

  • Review 2 (2025-01-06 - Rating: 5)

    Jonathan happened to be working in the neighborhood for somebody else and we went and asked him to come help us cuz we had inadvertently opened up a water line and made a mess and we needed somebody to replace a Moen which we owned and had tried to put in place in place. He was timely. He was friendly. He did a great job?

  • Review 3 (2024-12-15 - Rating: 5)

    Responded to an emergency plumbing situation within hours on a Sunday. The technician was friendly and diagnosed the issue and since the problem is down in the well, they have everything set up for repairs first thing tomorrow morning. I was very relieved after the technician left because I was worried about the pipes and the cold weather and not having running water. Grateful. Extra service charge for coming on Sunday within a couple hours of my call was well worth my piece of mind.

  • Review 4 (2024-09-19 - Rating: 5)

    Jonathan was wonderful! He went above and beyond what I expected. He was so, so patient when we were trying to find the water shut off. He made quick work of replacing the valve and a section of pipe behind my refrigerator. I found a small amount of water spraying last night. I called Benjamin Franklin today around noon and Jonathan had everything fixed a couple of hours later. I cant thank him enough and I will definitely be calling them for any plumbing needs in the future.PS I also learned that Ben Franklin has an electrical team that you can schedule service with as well.

  • Review 5 (2024-10-25 - Rating: 5)

    Lee has been servicing our furnace every year since we moved to the Shore. The team at Ben Franklin have done several plumbing projects for us to bring our 100 year old home up to date. I can recommend them with confidence. We have been very happy with their professionalism and responsiveness.

  • Review 6 (2024-08-15 - Rating: 5)

    Jonathan McLean did an excellent job as always! The young gentleman that assisted him was excellent as well. I had a new faucet that I purchased myself for them to install. The thickness of my granite counter would not allow for the screws that came with the fixture to be installed easily. They did a little trouble shooting and also called “the boss” and they were able to make it work!! They took the time to make sure that everything was done correctly. I will not use anyone else!

  • Review 7 (2024-11-04 - Rating: 5)

    On time. Very polite and personable. Offered several service options at various price points. Did not try to upsell, thank you. Efficient. Left the workspace cleaner than when he started. Highly recommend Tim and Ben Franklin

  • Review 8 (2024-11-08 - Rating: 5)

    We are temporary residents on Chincoteague Island so when something goes wrong or needs to be fixed, we need help right away. Tim Miller from Benjamin Franklin Plumbing could come within 24 hours! He gave us a couple of options and once we decided on one, he fixed our problem in a short amount of time and for a reasonable price! Besides being a skilled plumber, Tim was very personable! In talking to him we found out he lived some years ago in the same town we currently live in—small world!

  • Review 9 (2024-12-19 - Rating: 5)

    My main septic line was cracked and needed to be replaced. Tim was great on keeping me informed and explaining the whole process. TIM will be my first choice on any future plumbing needs!

  • Review 10 (2024-12-04 - Rating: 5)

    Tim and his crew did a Wonderful job. We are very pleased. Will definitely recommend Benjamin Franklin to my family and friends.

  • Review 11 (2024-11-20 - Rating: 5)

    Had Ben Franklin Plumbing handle the work needed during my kitchen renovation. Very pleasant and professional staff who respected our home when traveling throughout. They insisted wearing the booties over their shoes. They worked so well I may start telling my husband he needs to wear those!

  • Review 12 (2024-12-31 - Rating: 5)

    Tim was both knowledgeable and gracious. He is a problem solver who fixed everything our previous plumber could not. We have great confidence in his abilities to help us in the future!

  • Review 13 (2024-11-13 - Rating: 5)

    They were very informative and did everything possible to resolve our issue in a timely manner. They were friendly and very professional! Highly recommend!

  • Review 14 (2024-11-11 - Rating: 5)

    Once again, Tim did a great job installing a p-trap to my bathtub and replacing the drain & stopper. Thank you!

  • Review 15 (2024-03-21 - Rating: 5)

    Lee Jester and his crew did a masterful job in installing our new sewer line which was complicated by the fact that we were sharing our old sewer line with our neighbor. They minimized disruption to our water uses by keeping us operational during the replacement process. Lee is also an expert in operating the excavator in tight spaces to insure no damage to external infrastructure. Final repairs should be completed today or tomorrow.

  • Review 16 (2024-09-19 - Rating: 5)

    No one likes unexpected plumbing problems, but Benjamin Franklin and, in particular, Jonathan, made this bearable with prompt response, a fix that didnt take long at all, and a kind, courteous attitude. We are grateful for the service we received.

  • Review 17 (2025-01-02 - Rating: 5)

    Tim was professional, competent and thoughtful in diagnosing our potential plumbing issues and rebuilding the plumbing to our kitchen sink!

  • Review 18 (2024-11-26 - Rating: 5)

    Lee and his staff have been so very kind! They did an excellent job, as usual. I highly recommend them.

  • Review 19 (2024-09-05 - Rating: 5)

    Tim from Benjamin Franklin Plumbing was very helpful! On time, knowledgeable, clear communication, and I liked how je emailed a copy of the summary and bill for easy tracking.

  • Review 20 (2024-10-24 - Rating: 5)

    Mike Beans was on time, knowledgeable and professional. He gave me a detailed quote for the work to be performed. Materials to perform the work needs to be acquired. Looking forward to him completing the work.4/4/2023Mike completed the work as scheduled. I’m happy with the work and would use them again without hesitation.10/23/2025Tim Miller did a great job fixing 2 leaks and other related issues. Completely satisfied!

  • Review 21 (2024-06-13 - Rating: 5)

    Lee came to do estimates for bathroom remodels and other projects we will have in the future. Overall it was a great experience and they actually returned my calls and showed up! I will post another review after work has been completed.

  • Review 22 (2024-05-13 - Rating: 5)

    This company is amazing!!! I came home at 2:30pm after a 14 hour drive to find out I had a water leak in my yard. Called these guys and it was fixed within 3 hours. This was not an easy task. They literally had to replace the whole pipe to the house and also at the house, which was 4 ft deep. If you need any help, call this company because you will not be disappointed.

  • Review 23 (2024-07-22 - Rating: 5)

    Had an emergency on a Friday evening. From contact to service call everyone was great. New faucet was installed just as family showed up for the weekend.

  • Review 24 (2024-08-29 - Rating: 5)

    I have NEVER had a better service. Explained EVERYTHING TO ME. REAL PROFESSIONALS. PROFESSIONALS BUT ALSO VERY HUMAN AND KIND. I FIND SO MUCH OF THIS LACKING TODAY.

  • Review 25 (2023-02-08 - Rating: 5)

    Lee and his team from Benjamin Franklin plumbing were great. They ran a new water line on my property and were professional and efficient. Lee’s quote was very competitive and I highly recommend this company!

  • Review 26 (2024-09-06 - Rating: 5)

    Awesome experience!Quick response.Fixed quickly. Professional, courteous and friendly. Will definitely use again!

  • Review 27 (2024-12-11 - Rating: 5)

    Tim did a wonderful job. I would recommend him to anyone.

  • Review 28 (2024-06-12 - Rating: 5)

    Worker were encapsulating our crawl space and accidently hit a pipe and it burst open! We had never needed a plumber at our vacation home so I had no one to call. Luckily I stumbled upon Benjamin Franklin Plumbing by asking our propane company for a recommendation and they were able to send Anthony out to fix it after hours but by the end of the day! Anthony was so kind, professional, explained everything to me and quickly took care of the burst pipe. Kudos to Anthony! Anyone that needs a reliable plumber should call Benjamin Franklin Plumbing of the Eastern Shore!

  • Review 29 (2024-05-13 - Rating: 5)

    Honestly, I was skeptical about contacting a large company for plumbing on the eastern shore, but I was pleasantly surprised. Anthony and Chris setup my new water heater for 6 hours on a Friday evening!! Those guys deserve a raise!! They were kind and professional and answered all my plumbing questions! I’ll definitely ask for them next time. 👍👍

  • Review 30 (2024-12-24 - Rating: 5)

    Lee Jester is the best! Benjamin Franklin Plumbing responded quickly to our plumbing emergency . Lee came out, assessed the issue and block us through solutions. 100% would recommend Lee and Benjamin Franklin Plumbing.

  • Review 31 (2024-07-08 - Rating: 5)

    Lee Jester with Benjamin Franklin Plumbing is awesome! We have had numerous projects done from boiler work to replace/reroute piping. Professional, courteous, and very knowledgeable. Takes time to explain things in layman terms. Highly recommend Lee and his team at BFP!!!!

  • Review 32 (2024-12-18 - Rating: 5)

    Appreciate my local plumber....has serviced my place for decades...always great service 👍

  • Review 33 (2024-08-27 - Rating: 5)

    The work was completed on time and on budget, and Jonathan called with questions and suggestions as they progressed.

  • Review 34 (2024-07-10 - Rating: 5)

    Jack Jester plumbed my house for an extra bathroom in a very tight space. He was on time and the work above the house flooring passed inspection w flying colors.

  • Review 35 (2024-10-30 - Rating: 5)

    Tim was just terrific! Everything was just perfect. Thank you and thank Tim!🎃

  • Review 36 (2024-01-04 - Rating: 5)

    Walked into our house after the holidays and found a broken well tank spewing water everywhere under the house. Also had water in between walls that had destroyed one bathroom and much of our living room hardwood floors. It was 6:30pm when we called. Within a couple of hours a lovely young man named Anthony came to help us. There wasn’t much he could do then except shut everything off, but was back the next day with another great co-worker Lee. They worked so hard for hours and got my well pump fixed and I had water again! They went beyond the call of duty and found the other destructive lead was actually our roof. They did an amazing job. I’d recommend them to anyone here on the Eastern Shore VA.

  • Review 37 (2023-11-02 - Rating: 5)

    Our drain pipe repair was done professionally and efficiently. Mike and Noah arrived on time and were both friendly and knowledgeable. They performed the repair and cleaned up before leaving. It was a great experience.

  • Review 38 (2023-06-07 - Rating: 5)

    Mike Beans of Benjamin Franklin Plumbing of the Eastern Shore is one of the most professional and experienced tradesmen I have ever had work on my home, anywhere.Mike Beans was on time, highly proficient, skilled, knowledgeable and customer service focused. He was respectful of my time, my home, was neat and tidy, no mess, no drama, worked quickly and efficiently.Mike Beans did everything I asked, patiently answering my many questions and making helpful suggestions. He listened to my concerns and eased my concerns.The job came out beautifully. I am very, very happy.Would I hire Mike Beans again? Yes, and I have more work scheduled for later this month on my home with Mike Beans of Benjamin Franklin Plumbing of the Eastern Shore, and I am happy to recommend him very highly.Thanks Mike! All the best!Susan

  • Review 39 (2024-05-31 - Rating: 5)

    Work was well done, plumbers were professional and courteous, work was done in only a few hours, and the price was fair. Can’t ask for more than that. I am very satisfied.

  • Review 40 (2024-10-11 - Rating: 5)

    Jonathan is the best. Cleared up a problem that 2 other plumbing companies could not fix.

  • Review 41 (2023-04-11 - Rating: 5)

    My toilets wax ring failed suddenly and the whole house smelled like sewage. I knew theyd be busy so I wasnt surprised that it would take a week for them to get me into their schedule. Well, they had a cancellation two days after I called and they remembered me and put me right at the top of the list! Such a nice thing to do and I really appreciated that. Our tech was polite, friendly, and quick, and the bill wasnt too bad. Really glad that I called them.

  • Review 42 (2024-10-15 - Rating: 5)

    They did an amazing job on my bathroom tub plumbing and replacing.

  • Review 43 (2024-08-29 - Rating: 5)

    Jonathan assessed the situation, walked me through the repair process and completed the job to my satisfaction.Thank you.

  • Review 44 (2024-05-21 - Rating: 5)

    Technicians were extremely competent and professional. They quickly identified an issue and worked with me to rectify it. I highly recommend this group.

  • Review 45 (2024-04-22 - Rating: 5)

    Needed the septic tank drain field repaired or replaced due to PepUp rolling their gas tank trasnporter over the outlet from the tank and crushing it. After conversing with Lee I decided replacing the unknown condition 1940s drain field was the best option. They were here for two days and did a great job, cleaned up afterwards and even raked the soil smooth.

  • Review 46 (2024-07-18 - Rating: 5)

    The service techs were professional and knowledgeable investigated my issue and let me know what was wrong!

  • Review 47 (2023-03-16 - Rating: 5)

    Lee Jester and his team do a great job. Whenever my business needs them, they are here within a day and get the problem solved promptly. We dont need to call them back on site after a repair like we do many of the other plumbers in the area, because they do things right the first time. They also make great recommendations for things we could do to prevent other problems/leaks in the future. You get what you pay for and Lee and his guys are the best.

  • Review 48 (2021-01-13 - Rating: 5)

    Lee and his team were exceptional from start to finish! Lee took the time to listen to our concerns about an old pecan tree that we didn’t want to lose in he process of replacing the septic system. He took into account all of our wishes, offering multiple options for us to consider. Communication was exceptional and all who worked on the project were true professionals. Our family was impressed with the customer service and the quality of the work. Highly recommend!!

  • Review 49 (2023-01-25 - Rating: 5)

    I scheduled a drain and faucet install for an outdoor kitchen. They called the day before to confirm the appointment and then sent text notification on the day of informing me they were in route.Very professional and listened to what I was requesting to ensure they could meet expectations. Very clean install and excellent cleanup.Plus, they shared unique aspects of how to manage draining for winter.

  • Review 50 (2024-08-22 - Rating: 5)

    Great service ... straight talk & realistic conversation. Would recommend to everyone!

  • Review 51 (2024-07-05 - Rating: 5)

    They worked for hours and seemed to be knowledgeable and I trusted their recommendation after how I saw them tried to solve the problem

  • Review 52 (2023-07-12 - Rating: 5)

    Mike Beans and his assistant were very professional and courteous. They worked extremely hard, and my husband and I are so very pleased with the job they did. Thank you to all!

  • Review 53 (2023-04-26 - Rating: 5)

    Lee and his team did an amazing job for me and in a timely manner. I had all of the plumbing redone in my 1948 house. Also had a tankless hot water heater and an outdoor shower installed. Also, they beat the prices of the other plumbing company. I highly recommend them!

  • Review 54 (2020-08-31 - Rating: 5)

    WHAT A GREAT EXPERIENCE!!!After calling around to several local businesses and getting no response, I called Mister Sparky. It was great to get an immediate response. I was able to schedule an appointment within a few days. They were even able to move it up. Mister Sparkys office staff were great. They talked to us about what needed to be done and kept us informed as to when our tech would arrive.Our tech, Joe, was right on time, friendly and professional. He went right to work to diagnosis our situation. He was honest with his limited knowledge of our old system. He is going to check with another more experienced person, and come back. He continued on with the work we needed done, and did the complete job.

  • Review 55 (2021-07-08 - Rating: 5)

    We hired Lee Jester/Benjamin Franklin Plumbing to make some repairs to one of our houses and were very pleased with his professional presentation and his accuracy and completion of the work required. This was no simple job as the fixtures needing service were corroded from the local water supply. Lee stuck with us making recommendations and completing each repair to our satisfaction. He had every replacement part on the truck which saved us time and money. We were so impressed, we signed up for their annual maintenance contract and Club discounts. Well worth it for us. For a 2nd job, Mike Bean was our plumber. Mike was able to replace 2 cartridges on two high-pressure toilet tanks. Not an easy task since these dont break or wear out for many years - old plumbing is always harder to fix. Mike stuck with it so were likely to get another 15 years service out of the new cartridges. Mike performed plumbing inspections on 5 of our houses and made suggestions and completed simple repairs while present. Hes always on-time, professional and knowledgeable in his trade. Thanks.This time we had Ken inspect the electrical systems at our houses. Ken was very professional and took the time to explain everything he was doing. My job (retired now) had me doing electrical work all over the world and it was refreshing to learn a few things from a professional. Thanks for sending Ken, we were happy with his service.

  • Review 56 (2024-04-10 - Rating: 5)

    Jack always thinks of the customer first. The whole crew is exceptionally good. Quality, work and excellent staffing!

  • Review 57 (2023-03-29 - Rating: 5)

    Lee at Benjamin Franklin lived up to the hype! He was completely professional, fixed our problem and took the time to explain what was going on in a very complicated system. He has an impressive knowledge of systems, their functions, and how each component works together with the other parts and other systems. He will be our go-to moving forward.

  • Review 58 (2025-01-02 - Rating: 5)

    They did an awesome job!

  • Review 59 (2023-03-17 - Rating: 5)

    Lee jester was very knowledgeable with a great outlook on the scope of work. He provided sound options for my project and I was impressed with his expertise. Very impressed overall

  • Review 60 (2020-03-05 - Rating: 5)

    Great company. Got an appointment same day as call. Technician called ahead. Shawn knew in a few minutes what needed to be done. Nice to have afirm estimate before work started. All parts on the truck. Workmanship and materials were all first class. Extremely pleased.

  • Review 61 (2023-01-20 - Rating: 5)

    Pipe replacement, including new outdoor faucets and tub drain. They stand by their work. When we had a misunderstanding about the expected services, they went beyond my expectations to make it right. Everyone from the office staff to the plumbers who came to my house were courteous and focused on solving all the issues. A well-run, reliable business.

  • Review 62 (2020-10-12 - Rating: 5)

    The crew who came 2 help with our issues of water leak, water stain we ABSOLUTELY fabulous!! They did a quality job fixing our water pipes!Friendly , Knowledgeable, knew exactly what issue was & went 2 work on problem quickly! Were on time. Fixed the leak & cleaned up in a timely fashion!We give the 2 gentlemen a 10 +On their ability 2 fix issues, and provide us with quality care!Thank you so much 4 taking care of us Senior Citizen who depend on service like we received today from Benjamin Franklin plumbing!Will definitely use again 4 any issue we may come up against!Yvonne and Herb Bacon

  • Review 63 (2023-07-10 - Rating: 5)

    Curt Lewis was prompt,, courageous and professional. He diagnosed the problem quickly. His repair brought our shower door back to factory standards. Great job Curt!

  • Review 64 (2023-01-04 - Rating: 5)

    I was extremely lucky to have three gentlemen show up quickly and fix some outdoor pipes that had burst due to cold weather. They were prompt, , knowledgeable, and well mannered. Thank you so much. I will use your company again!

  • Review 65 (2021-01-28 - Rating: 5)

    I had a badly clogged drain in my kitchen sink and was desperate for help! I called a plumber that I had used before but they said the earliest they could come would be 3-4 weeks. So I called Benjamin Franklin and they happened to have a technician (Shawn!) in my area and were able to fit me in the same day! Shawn came as promised, quoted me a horrible price if it was a serious clog and said it could be cheaper if it were not as bad as he thought. Fortunately, it was not as bad and he cut the price in half! (Still expensive, but whos complaining.). They were great! I would (will) call them again (and ask for Shawn) the next time I need a Plumber. But only if he agrees to bring those wonderful cinnamon rolls he makes!

  • Review 66 (2020-03-23 - Rating: 5)

    We were most happy and satisfied with Benjamin Franklin Plumbing! Easy to make an appointment, and came when they said they would and let us know when Kevin was on his way. Kevin was excellent, efficient and got the job done! He explained what he was going to do, gave us a estimate as to cost and kept us apprised of his progress.

  • Review 67 (2022-10-10 - Rating: 5)

    This company saved me! I came home to a flooding kitchen due to a broken pipe under my sink. I called Benjamin Franklin and they were able to get a repair guy there in a matter of minutes. They came, fixed the problem and worked to restore my water. I am forever grateful for the time and effort they made as well as the courteous professionalism. I even referred one of my coworkers to them.

  • Review 68 (2020-11-19 - Rating: 5)

    I was very happy with Ben Franklin Plumbing! Very professional, punctual and communication was above and beyond via phone and email which is rare these days. The owners are very involved in the business and their care trickles down through their employees. Thanks for the great service!

  • Review 69 (2021-03-12 - Rating: 5)

    They got us in for service faster than we anticipated, and within 4 hours of my call. The service technician stayed in constant contact, since we were away from the house. The work was done quickly and professionally, and we will be calling again for any future services.

  • Review 70 (2020-01-20 - Rating: 5)

    This is my second time using your company. First time was my own home.This time I referred them to a friend and was here to let them in and wait for them to finish. I am very pleased once again. The service Shawn provided both time was superb. 5 star company. 5 star technician. 5 star punctuality 5 star for his explanation of the problem and procedure to fix the problem.I highly recommend this company.Thank you

  • Review 71 (2024-10-24 - Rating: 5)

    Tim Miller did a great job..I have a couple of more jobs in the future..

  • Review 72 (2021-01-16 - Rating: 5)

    Really worked hard with me on short notice to get the job done. Requested Lee specifically because he installed my previous heater. He was very helpful and took time to explain how to descale our new water heater. (It is an on demand tankless ELECTRIC full house water heater). Also would like to thank Miranda for helping to get me scheduled as quickly as possible.

  • Review 73 (2020-11-04 - Rating: 5)

    This review is for the mr sparky part of the company. Joe installed a new hanging pendant lamp fixture for me in a tall stairway. Tricky work because of the stairs but he did a fine job. He also advised me about questions I had regarding adding a new outlet . The company texted me when he was on his way, which was on the early side. He was nice and worked quickly.

  • Review 74 (2024-02-06 - Rating: 5)

    I had service by Benjamin Franklin for a leaky toilet and a drain valve in my tub. Mike repaired the tub drain in short order, and offered valuable advice about replacing the toilet. He was on time, courteous, and efficient.

  • Review 75 (2020-08-03 - Rating: 5)

    There aren’t enough kind words in the dictionary to describe the exceptional customer service this company offers. I called them at 11 am today. As busy as they were, Shawn was at my house at 3. He assessed my plumbing problem, explained how the problem occurred and described the solution in detail. Lisa put me on the emergency schedule immediately because I don’t have water until the problem is fixed. Thank you so much for Lisa and Shawn’s professional and expeditious service. Amazing!

  • Review 76 (2020-05-06 - Rating: 5)

    Very pleased with my experience with Ben Franklin Plumbing! Shawn came to hook our new sink up to the drain line after a renovation of our kitchen. Unbeknownst to us, we had ordered a farmhouse sink that had a deeper than usual hole for the sink strainer and a standard strainer just will not work. After some deliberation and fabrication of some components he had in his truck, Shawn was able to get the strainer installed and us up and working. He really went above and beyond, where most other operations would have left us high and dry and most likely would have told us to call when we got a strainer that they could work with. Shawn was also very friendly, courteous, and professional. Do not hesitate to call Ben Franklin Plumbing for all of your plumbing needs! And do yourself a favor and request Shawn, you will not regret it.

  • Review 77 (2021-06-11 - Rating: 5)

    Joe was great! He fully explained what the problem was and immediately offered solutions. I will definitely have Mister Sparky out to do more work on my cottage. Thanks

  • Review 78 (2020-10-30 - Rating: 5)

    Ben Zach was great - professional, friendly, thorough and very accommodating to get the job done today, even with a couple of tasks added during the visit. Highly recommend - two thumbs up!

  • Review 79 (2021-08-25 - Rating: 5)

    Mike was prompt and professional as well as knowledgeable. He did an assessment of our situation, but did not perform any actual plumbing service. We look forward to working with him.

  • Review 80 (2021-11-01 - Rating: 5)

    Benjamin Franklin installed the plumbing for our store and they did a great job. I have called them several times for additional services and they have responded right away. Technicians are always friendly and polite. I have nothing but good things to say about Lee and Benjamin Franklin Plumbing!

  • Review 81 (2020-01-28 - Rating: 5)

    Shawn did an awesome job being the bearer of bad news. Unfortunately, the repair was not done today because the leak was going to be a complete replacement of the drain pipe. I like Shawn a lot! You should rejoice having him as part of your team. I am lucky to have him doing the repair! I will feel like the job is done right when it is over.

  • Review 82 (2021-05-13 - Rating: 5)

    Benjamin Franklin repaired a valve for us a few months ago and when it had a problem they came right out and fixed it at no charge. I wasn’t at the residence at the time, it was a vacation home. I applaud their honesty and integrity. They even followed up later that day to make sure all was well.I would highly recommend them.

  • Review 83 (2020-03-04 - Rating: 5)

    Benjamin was a very polite and professional young man. He did an outstanding job. ... just wish the $69 dispatch fee could have been waived after spending more than $500 for the repair work.

  • Review 84 (2020-08-07 - Rating: 5)

    Lee Jester came out to evaluate my home for a generator system. He was able to come up with a couple of solutions that might work for me. He also asked if there were any other things that he could help with and I just happened to have an electrical installation to be done which they will do. He was very professional and helpful.

  • Review 85 (2021-08-10 - Rating: 5)

    Lee Jester was – as in the years before – again the hallmark of accomplishment! Reliably perfect work, explained with competence, and carried out in an ever-friendly way with great care and cleanliness. Our warmest thanks!

  • Review 86 (2021-03-30 - Rating: 5)

    Shawn the Plumber was very personable & knowledgeable, fixed our problem in a timely manner. Good experience from setting up the appt. with Miss Miranda to completion. Mirandas communications were on point. Give these folks a call if you need a good plumber or electrician ! We dont think you will be disappointed !

  • Review 87 (2020-03-08 - Rating: 5)

    Sunday morning and water softener decides to act up, running water gushing outside. The serviceman who arrived was very friendly and explained what was going on in detail, as well as the options I had. Very pleased every time I have a need, response time was more than reasonable!

  • Review 88 (2019-12-06 - Rating: 5)

    Shawn was courteous and helpful! We called to get a tub drain checked as part of selling a house. Shawn even made a return trip to reassure the anxious buyers in person. Great service and highly recommended.

  • Review 89 (2020-12-11 - Rating: 5)

    As both a commercial and residential customer of Benjamin Franklin, I have relied on their professional level of service and communication for years. They are responsive and if ever there was a situation I wasnt 100% satisfied with, they were right back to fix it. I recommend Benjamin Franklin to anyone for both commercial and residential needs.

  • Review 90 (2021-09-01 - Rating: 5)

    Mike, the repairman, was able to unclog our kitchen sink so we didnt have to get a new disposal. He was very professional, prompt and friendly. Would definitely use this company again.

  • Review 91 (2020-05-14 - Rating: 5)

    Ben was great. He was professional and offered fantastic service. I look forward to getting his proposal back. He was willing to work with me through phases of reworking the house. Fantastic.

  • Review 92 (2021-04-16 - Rating: 5)

    Shawn was awesome.This was the second time I have had Shawn to repair my plumbing. He has been great both times answered all my questions and was very friendly.Fixed my problems.I would recommend him to everyone

  • Review 93 (2024-08-19 - Rating: 5)

    Franklin Plumbing did a fantastic job. I am very pleased and would call again.

  • Review 94 (2020-09-17 - Rating: 5)

    We called Benjamin Franklin to investigate the reason for slow drains and stopped up toilets.Shawn had great communication and we determined it’s not likely a plumbing problem but a septic issue. Really great communication, thorough investigation and professional. Will use them again!

  • Review 95 (2022-02-25 - Rating: 5)

    Kevin came to install the water heater and he also is an A+ professional. Such a pleasant personality and knowledgeable too.Shawn, our plumber is such a nice and professional guy! Although no one wants to hear they need a new water heater, we are confident in Shawns suggestion and his work.

  • Review 96 (2021-03-02 - Rating: 5)

    Mr. Shawn Thomas has done an excellent job. He was patient and kind. Regardless of situation and delt with it. I would recommend him to anyone in need if plumbing issues it was a pleasure. Thank you .

  • Review 97 (2021-02-09 - Rating: 5)

    Ben with Mr. Sparkey’s was fantastic! Personable, professional, and caring. He went above and beyond when repairing an issue for us. We will most definitely have him return to our home. Thanks, Ben! And Mr. Sparkey’s!

  • Review 98 (2024-06-19 - Rating: 5)

    Great job. Very helpful and was patient with my questions

  • Review 99 (2025-01-08 - Rating: 5)

    Great service solved an odd problem. Friendly and professional.

  • Review 100 (2022-02-03 - Rating: 5)

    This company has a well coordinated team. Workmanship looks great and they were careful about leaving things cleaned up before they left.You can not go wrong with BFP of Eastern Shore!

  • Review 101 (2020-03-30 - Rating: 5)

    Shawn did a great job. Arrived on time, diagnosed the problem quickly and fixed my plumbing issue at a reasonable price. I would recommend Ben Franklin plumbing to anyone.

  • Review 102 (2024-07-08 - Rating: 5)

    The service men were courteous, friendly, and informative about the problem and how they were fixing it. They did a great job and I recommend them for plumbing repairs.

  • Review 103 (2020-03-13 - Rating: 5)

    Shawn displayed true professionalism during his service call. He was extremely knowledgeable of the water softner system and was able to adequately answer all my questions .Thank you for sending someone of his caliber out to my home.

  • Review 104 (2022-11-19 - Rating: 5)

    Going to keep this as short as possible. If you need a company to deliver what they say, in the time they say it, hire this company.Tech stopped by at the end of a very long day to check out a reported propane leak assosciated with a boiler. Turned out to be nothing, but appreciated the stop just in case there had been a problem.Outstanding as usual.

  • Review 105 (2021-04-15 - Rating: 5)

    Sean was on time, professional and well prepared. He was able to answer all of our questions and offered good solutions.We are very pleased with our experience.

  • Review 106 (2021-02-21 - Rating: 5)

    Called and confirmed appt. Let me know when to expect them. Checked the problem and let me know the cost. Very professional. Will definitely call Ben Franklin plumbing when I need a plumber again. Very pleased.

  • Review 107 (2020-07-22 - Rating: 5)

    Amazing and Ben was the best. He has to come back one more time but he was super friendly and professional. I am so glad I called and had them.come and help me!

  • Review 108 (2020-11-22 - Rating: 5)

    Shawn was great! Knew what the problem was immediately and fixed it on a Sunday. Very professional, respectful, and very knowledgeable. Ill definitely ask for him by name, Shawn

  • Review 109 (2024-11-18 - Rating: 5)

    Great job! Thank you!

  • Review 110 (2020-05-06 - Rating: 5)

    He was amazing! He was so thorough and thought of things I had not. I appreciate the care and consideration that he took. I really appreciate it so much and so glad I called you all

  • Review 111 (2023-08-10 - Rating: 5)

    Very pleased with several plumbing jobs recently completed by Ben Franklin Plumbing. Additionally, an issue with an aged and inoperable mixer valve in the shower is now solved - thanks to the Ben Franklin Plumbing Team.

  • Review 112 (2023-05-12 - Rating: 5)

    Lee and his team are great ! Fast & responsive he got us hooked up fast with new pluming install and drainage

  • Review 113 (2024-04-22 - Rating: 5)

    Excellent service and communication from start to completion. Would certainly use this company again.

  • Review 114 (2021-03-06 - Rating: 5)

    Joe was patient and very conscious about doing his job. He was a true professional. Thank you again , Patricia Chalmers-Johnson who lives in Accomac, Virginia.

  • Review 115 (2020-09-16 - Rating: 4)

    Inspection was done on plumbing and electrical systems. Suggestions were made. Plumbing will be back to repair some valves. The men were very careful and wore booties over shoes in order to not track dirt. They were very polite.

  • Review 116 (2020-10-01 - Rating: 5)

    Home Advisor referred Benjamin Franklin for a consultation regarding a water softener/conditioner to alleviate hard water and rust stains. Shawn Taylor was punctual, courteous, mindful of Covid protocol, and knowledgeable. I am currently studying his proposal for my situation.

  • Review 117 (2022-08-23 - Rating: 5)

    I was first introduced to Jester Plumbing in 1997 and thought then that Mr. Jester was an outstanding man. Since he was incorporated into Benjamin Franklin my opinion of him and his crew continues to be supportive of his professionalism. I would refer him to everyone!!!!

  • Review 118 (2020-03-06 - Rating: 4)

    The task involved parts replacement on some vintage equipment. Therefore, the parts werent on the truck. The necessary parts was easily located. The installation went well. The repair seems to be working.

  • Review 119 (2024-09-06 - Rating: 5)

    Personable and explained the process throughly.

  • Review 120 (2020-03-23 - Rating: 5)

    Shawn was very professional, and he made sure we were aware of all aspects of the job. I’m very happy with the completed project.

  • Review 121 (2020-03-30 - Rating: 5)

    The associate sent by Ben Franklin was extremely knowledgeable and went the extra mile before saying he would be coming back tomorrow to finish the installation of the 50 gallon hot water heater. Thanks for all your help!!

  • Review 122 (2023-12-23 - Rating: 5)

    Surprisingly quick service during the holidays, incredibly nice the whole time. 5/5 would recommend!

  • Review 123 (2022-03-10 - Rating: 5)

    We discussed renovations to be done in our home. All of our plans and concerns were addressed professionally. We cant wait to put our plans into place.

  • Review 124 (2021-08-12 - Rating: 5)

    Ben Franklin is the best. Don’t waste your time on other companies just because they’re on the island. Ben Franklin is very close and even more responsive in my experience.

  • Review 125 (2024-02-22 - Rating: 5)

    Clean, neat, goes the extra mile to please. Endless effort to fix the problem. Very experienced.

  • Review 126 (2022-01-10 - Rating: 5)

    Prompt service! Mike replaced outdoor faucet on our house with no problem. Very pleased with the work

  • Review 127 (2023-08-01 - Rating: 5)

    It was a simple job. Only took a few minutes to fix. Mike did a great job.

  • Review 128 (2023-09-06 - Rating: 5)

    Arrived early which was helpful and did an excellent job promptly. No complaints.

  • Review 129 (2022-05-12 - Rating: 5)

    Mike is professional and straightforward. Repairs require a return visit but I am confident they will be done properly

  • Review 130 (2021-03-04 - Rating: 4)

    Ben Franklin/Mr.Sparky replaced my electrical service box, they were responsive and worked their schedule around to get my power back on as quickly as possible.

  • Review 131 (2022-04-27 - Rating: 5)

    Awesome service and pricing was great! Great technicians. Found the problem quickly and are repairing the issue!! Would give them 10 stars

  • Review 132 (2022-07-12 - Rating: 5)

    Lee and Owen were excellent plumbers and found and repaired the leak quickly. Extremely professional and clean. Great job 👍

  • Review 133 (2023-05-22 - Rating: 5)

    Mike was fast and efficient. Answered all my questions & did an overall great job

  • Review 134 (2024-11-26 - Rating: 5)

    Great job by Lee, as always!

  • Review 135 (2021-03-10 - Rating: 5)

    The technician Joe arrived on time or early and did a great job explaining what was wrong and how to fix it. I’m really happy with the service thus far

  • Review 136 (2018-05-16 - Rating: 5)

    Called because of cancelled appointment so I got the job done earlier than expected. On time, efficient, cleaned up. Everything working fine!

  • Review 137 (2023-07-14 - Rating: 4)

    We had to work over the phone but I was kept appraised of the situation and work stopped before it got too expensive, since this will be a major project.

  • Review 138 (2023-10-13 - Rating: 5)

    Have used them for years. Keep a yearly membership with them. They are always responsive and get the job done right. Willing to go the extra mile for you too!

  • Review 139 (2020-03-25 - Rating: 5)

    So very pleased we are with the professional service we received from Ben Franklin Plumbing - Lee was wonderful to work with .Highly recommend their service.

  • Review 140 (2020-06-09 - Rating: 4)

    Zach Did a fantastic job and got it done in record time.Received Fantastic service from Zach and Mr. Sparky electric.

  • Review 141 (2020-08-19 - Rating: 5)

    Very punctual. Lol.Technician was very friendly and knowledgeable as well as polite. Will be getting them to make the repairs they diagnosed!

  • Review 142 (2022-09-29 - Rating: 5)

    Lee listened to all our issues, did corrective repairs and suggested some alternatives. Happy with the service

  • Review 143 (2023-12-22 - Rating: 5)

    Very nice very hard work looking for issues and very quick handling the issue as they can

  • Review 144 (2020-02-26 - Rating: 5)

    Kevin B was competent, efficient, thorough, and pleasant...and completed the job, double checked operation, and was on his way. Not much more to ask of a service professional.

  • Review 145 (2023-03-14 - Rating: 5)

    Mike was very professional and knowledgeable. I would definitely use him again.

  • Review 146 (2023-12-22 - Rating: 5)

    Did some work at my house and were great. would recommend calling them

  • Review 147 (2024-10-15 - Rating: 5)

    Excellent and friendly service!

  • Review 148 (2019-12-27 - Rating: 5)

    We got next day service. Shawn was very knowledgeable, courteous and conscious about cleaning up. Great service.

  • Review 149 (2024-07-25 - Rating: 5)

    Jonathan knew what he was doing and did it professionally and got the job done!

  • Review 150 (2024-05-08 - Rating: 5)

    The technicians were wonderful. Professional and caring. Knowledgeable about the problem right away. Thank you so much for your service.

  • Review 151 (2021-09-21 - Rating: 5)

    I had an emergency repair due to a flood in my laundry room. Repair made and water turned back on. Great job Mike!

  • Review 152 (2021-07-20 - Rating: 5)

    Mr. Sparky Electric for electrical repair/install. They also Benjamin Franklin Plumbing and we use them also. Very pleased with both sides.

  • Review 153 (2024-10-18 - Rating: 5)

    Lee turned on our irrigation and fixed several plumbing issues. We are very please with Lee Jester and Benjamin Franklin! Thank you.

  • Review 154 (2020-07-22 - Rating: 5)

    New customer here as a contractor. Looking forward to next stage of the project with these folks!Could not be happier with the Quality of work!

  • Review 155 (2022-08-25 - Rating: 5)

    New water heater. They were on time, super respectful of the fact that I was working from home while they were installing, and efficient. Would reccomend!!

  • Review 156 (2020-06-18 - Rating: 5)

    Kevin was awesome. Quickly diagnosed problem and corrected.Respectful of the property (booties) and people- PPE.

  • Review 157 (2021-02-03 - Rating: 5)

    Our pipes were backing up. They promptly came out to inspect. They were very knowledgeable and helpful.

  • Review 158 (2022-06-28 - Rating: 4)

    Guys were professional and did a superb job.Will use their services again.

  • Review 159 (2020-05-06 - Rating: 5)

    They are prompt and thorough. For every need, they have knowledgeable people talk me through the process, providing options.

  • Review 160 (2023-12-08 - Rating: 5)

    Lee performed a thorough inspection, provided preliminary recommendations, and answered all of my questions.

  • Review 161 (2020-08-19 - Rating: 5)

    Shawn was very professional. He was pleasant to work with. Explained how everything works

  • Review 162 (2022-11-01 - Rating: 5)

    Lee Jester was a pleasure to work with. Very professional and thorough.

  • Review 163 (2020-11-06 - Rating: 5)

    On time. Professional service person. Very nice. Knowledgeable. Answered all my questions. Providing estimate for water system.

  • Review 164 (2020-01-07 - Rating: 5)

    Sean was very professional. He showed up right away, on an emergency run. He located the problem right away and fixed it.

  • Review 165 (2019-12-27 - Rating: 5)

    We had a great response (next day during the holidays) and very professional and knowledgeable.

  • Review 166 (2022-01-31 - Rating: 5)

    Mike completed a plumbing issue I had with a toilet. I am grateful it is removed and sealed so I will not have another flood.

  • Review 167 (2020-02-18 - Rating: 5)

    A wonderful experience with careful attention to detail and great clean-up afterwards. Plumber Shawn was outstanding!

  • Review 168 (2020-01-13 - Rating: 5)

    Mister Sparky showed up on time and did a great job. We will be using them again in the future.

  • Review 169 (2021-02-18 - Rating: 5)

    Used Mr. Sparky. Mr. Zach was professional and explained everything from beginning to end.I highly recommend him.

  • Review 170 (2020-11-05 - Rating: 5)

    Plumber was knowledgeable, personable and efficient. He was pleasureable to have work on my problem.

  • Review 171 (2020-07-30 - Rating: 5)

    I really appreciated the consideration he showed by wearing a mask. He also offered valuable advice on other issues.

  • Review 172 (2022-06-27 - Rating: 5)

    The guys were very friendly and professional will use them again definitely

  • Review 173 (2021-03-16 - Rating: 4)

    Fast response. A bit pricey but did a great job. I would use them again

  • Review 174 (2023-03-16 - Rating: 5)

    Incredibly professional, friendly, and efficient. I would highly recommend them

  • Review 175 (2020-06-24 - Rating: 5)

    In this world of short-cuts, these guys take no chances or short-end anything. The job was done right and with precision and timeliness.

  • Review 176 (2021-05-26 - Rating: 5)

    I met with this provider for the purpose of an estimate....they were very friendly, competent and responsive!!

  • Review 177 (2023-11-22 - Rating: 5)

    Fast and courteous and on time. Didnt take long with her expertise to guide me through all the options! Im very pleased.

  • Review 178 (2024-04-08 - Rating: 5)

    Great business. Perfect service!

  • Review 179 (2022-12-12 - Rating: 5)

    Technician was thorough in resolving the problem, and cleaned up his work area too.

  • Review 180 (2024-02-21 - Rating: 5)

    Mike did a great job in December. We are well pleased

  • Review 181 (2024-04-03 - Rating: 5)

    Very helpful and offered solutionsExplained everything

  • Review 182 (2023-10-03 - Rating: 5)

    Lee and his crew did a great job of replacing 12 old leaky gate valves with new ball valves on our 43 year old boiler system. The work required shutdowns and cut ins to a complicated system with 2 circulating pumps and 7 zones. Lee was very knowledgeable and easy to work with. I would recommend him.

  • Review 183 (2024-02-07 - Rating: 5)

    Anthony & Tim were prompt, professional and really knowledgeable about how to assess our situation and fix it.

  • Review 184 (2023-09-29 - Rating: 5)

    Estimate for bath redo. Comprehensive, thoughtful assessment of what can be done in budget.

  • Review 185 (2020-07-15 - Rating: 5)

    My electrical problem was handled expertly with the electrician arriving on time and very knowledgeable in establishing and repairing the problem.

  • Review 186 (2024-04-04 - Rating: 5)

    Courteous and informative. I was just getting a quote.

  • Review 187 (2020-05-06 - Rating: 5)

    Prompt service as promised. No hassles. Great job. Good communications

  • Review 188 (2020-07-23 - Rating: 5)

    Used them several times. Always professional and polite. Covid-19 approved.

  • Review 189 (2021-06-10 - Rating: 5)

    Trust them to not cut corners and to use industry standards materials.Sleep 💤 better, they know what they are doing.

  • Review 190 (2024-04-29 - Rating: 5)

    Great job thanks so much.

  • Review 191 (2021-11-11 - Rating: 5)

    Excellent service Responded quickly communicated frequently fixed our problem

  • Review 192 (2023-09-19 - Rating: 5)

    GREAT service from Mike Beans at Benjamin Franklin...friendly, competent, and knowledgeable! I recommend them without reservation!

  • Review 193 (2024-03-21 - Rating: 5)

    Very dependable, courteous, and very informative 🙂👋

  • Review 194 (2023-04-26 - Rating: 5)

    Mike and Noah were efficient and professional!

  • Review 195 (2024-09-04 - Rating: 5)

    Fast courteous service, knowledgeable technician and quick repair. Will call again.

  • Review 196 (2023-04-06 - Rating: 4)

    Had a new kitchen sink installed and needed plumbing reconfigured. Came at time promised, did a thorough job, cleaned up. Pricey but worth it.

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