JES Foundation Repair
Located in Nottingham, Maryland
Address: 8361 Town Center Ct, Nottingham, MD 21236, United States
Phone: +1 410-873-7979
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
- Appointment required
Categories
- Waterproofing service
- Concrete contractor
- Contractor
- Foundation
- Water damage restoration service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-12 - Rating: 5)
What a team of hard workers! Joseph sat with me for an hour to work up a plan, Brain S. and his team did amazing with the installation! Knocked it out in 3 days and kept the entire work area nice and clean! Would definitely recommend them to anyone looking for a healthier home! -
Review 2 (2024-09-25 - Rating: 5)
JES installed my sump pump in October 2023. Today (9/25/24) was my annual maintenance appointment to be sure that everything was working well with it. My technician, Ben, contacted me on 9/24/24 to check in with me on any possible issues that he needed to be made aware of prior to my appointment as well as to confirm my appointment. Very professional and polite. Fast forward to the appointment, Ben arrived on time, once again was very professional. I showed him where it was installed so he could get to work. Unbeknownst to both Ben and I, well there was no power going to the sump pump. That was as easy as flipping a switch on the breaker box. Then, Ben noticed a leak in the piping that was installed when the sump pump was installed. Ben ended up having to cut my drywall in which JES will incur the cost to repair it back. But this was nothing he couldn’t handle although he did have to make an unexpected run to Home Depot/Lowes to get the tool needed to cut the pipe. Ben returned in a decent amount of time and got right to work. Ben repaired the pipe, cleaned the sump pump bucket, and ensured everything was working correctly. Towards the end of the appointment, Ben made a few recommendations and ending up finding out that the piping that is coming out of the from of my house that pushes the water out was installed incorrectly and was not was I paid for. Therefore, Ben made a call to his supervisor, Megan Hartman, to put her on notice about this issue as well. Ben assured me that someone from the service department would reach out to me to schedule repairs for the piping outside as well as the wall repair. Overall, I would give Ben a 10/10 and would highly recommend him as your service tech. He made sure to answer any questions I had to the best of his ability, remain professional, kept me informed throughout the whole appt, valued me as a paying customer, and advised me that if I had any further questions after this appt that I shouldn’t hesitate to reach out to him. Ben was AWESOME‼️Note: Pics are from the installation back in October 2023. -
Review 3 (2024-11-02 - Rating: 5)
The team,of Gaston Ellis, Thomas Jackson, and Derek Trask were a delight to get to know and experience their expert talent of work. They worked tirelessly over the course of 3 days to take equipment and supplies to a basement with no outside entrance. They kept my house as free as possible from dust and debris. I would give them a 10+++ if possible. -
Review 4 (2024-06-17 - Rating: 5)
The front end service dealing with the office wasn’t a good one as they dropped the ball getting the permit. However, the guys that came out for installation were wonderful! Showed up on time, they were very polite and professional and did an excellent job!I’ve never had a sump pump and they took the time to clearly explain and answer all my questions!! Very pleased with the installation side of things. 5 stars to the installers!! -
Review 5 (2024-11-15 - Rating: 5)
I enjoyed working with the JES crew, consisting of A. Grant, G. Peoples, T. Griffin and M. Usury. I am pleased to share my positive experience. They called to confirm their arrival an hour in advance, which I appreciated, and they arrived promptly. Their unwavering dedication was evident as they worked professionally for over six hours, demonstrating a solid commitment to quality.The teams attention to detail was commendable, particularly in their prep work and care for protecting the interior space, as well as in the installation and cleanup processes. I was particularly impressed by the teams exceptional communication and collaboration skills, which played a significant role in the projects success.I highly recommend this crew for their professionalism and expertise. Their work was aligned with the sales agents plan, and I am extremely satisfied with the results, particularly the entire project life cycle .DL Booker -
Review 6 (2024-09-13 - Rating: 5)
The cellar well drain was installed today by Darrell M. and Ricky J. They were both very polite and professional and explained in detail how they were installing the new drain. Excellent work and I would definitely recommend them!!! -
Review 7 (2024-11-25 - Rating: 5)
JES sent Marcelo Flores to do the initial inspection and he helped me understand everything I needed to do to make the solution successful. Marcelo even responded to text messages when I had questions later. The installation was done only a few weeks later by Quintin Holthaus, Damien Files, Dante McKenzie, and Eric Townes. These gentlemen discovered that my footer was an unexpected size and they went above and beyond to adapt to this. They were also very positive and polite at all times. They worked well together as a team. I am very impressed with JES and highly recommend them to anyone! -
Review 8 (2023-11-02 - Rating: 5)
I highly recommend this company. I have a 120 year old home that had a severely compromised wood foundation beam in the crawl space as well as major flooding issues. The work they provide is stellar and knowing the work is covered for life by a trusted, backed and well known company is beyond reassuring and worth the higher price tag. Especially for something as important as foundational work. The foreman, Aden, blew me away with his professionalism, respect, communication, knowledge and skills. His crew followed suit.They also went the extra mile and helped me connect my downspouts to the buried sump pump discharge pipe creating a more effective and seamless system.Additionally, we hit a few logistical errors due to some miscommunication with the sales rep. Both the production and general managers came out, listened to my concerns and appreciated what I had to say. They worked with me, then went above and beyond to rectify the issues and make up for any inconvenience.All said and done, I can rest easy knowing I trusted JES to shore up my home. -
Review 9 (2024-02-14 - Rating: 5)
My 97 year old basement finally gave in to extended periods of rain, as the house did not have a footer, which was news to me! David, my site Inspector was thorough, and provided detailed options. Foreman John, his crew of James, and Desmond, were on time, efficient, knowledgeable, and enjoyable to be around during the entire the day. The job was completed in one day, without a single issue. Well worth the investment, after too many hours the last few months cleaning up water intrusion. No more! Highly recommend JES. -
Review 10 (2024-11-02 - Rating: 5)
Very appreciate of the work done to solve water issues in my basement. Antoine Gant, Gerald Peoples, and Troy Griffin did a phenomenal job installing a drainage system and pump. Along with the installation work, they also helped clear all the sandbags away from the work area. I’m thankful for their willingness to go above and beyond the scope of the job. It was a huge help. They were tidy, patient, and open to answering any questions I had. After they were done they gave me very specific instructions on how to manage the work area. No complaints at all about the work these gentleman did in my home! Blessings. -
Review 11 (2024-10-07 - Rating: 5)
UPDATED REVIEW:My review of JES has gone from one star to 5 stars because of the way they took a negative experience I had with them and turned it into one of the most positive Ive had with any home improvement company Ive ever done business with!Ill start by saying Megan and Bryce are THE BEST!!! These two went above and beyond to ensure that the difficulties I experienced were made right. As soon as Bryce became aware of my issues, he reached out, listened, and offered the most sincere apologies for what I had gone through. He let me know that this wasn’t typical of the JES customer experience and offered to stop by to discuss it in person. I agreed...after all, the reason why I chose this company in the first place is because of all the great on-line reviews, so I wanted to hear him out...at the very least we could come to some sort of billing agreement so I could move forward with another company, right? When he (and Megan) got to my house I wasnt even home, I had another appointment that ran over, so I figured I blew my opportunity to be heard...and I couldnt even fault him if he blew me off after that. But he said he would come back...AND HE DID!!!When they came back I was expecting a whole lot of who shot John, but what I got was 2 people who expressed empathy with what I went through. They listened, offered their sincerest apologies, fixed what they could (the sump pump), and helped me understand why I was experiencing some of the things I was (bad odor from the sump pump hole). They even offered up suggestions on how I could fix some of the other issues that were outside of their scope...which let me know it wasnt all about them making money...they genuinely wanted to help me.On top of all that..they did something I didnt think even happened anymore, THEY TOOK ACCOUNTABILITY ON BEHALF OF JES!!! When they did that I felt 1000% comfortable picking up where I left off and completing the job with them. And let me tell you...these two are so thorough...they even did another walk though to see the cracks that started all this in the first place...and ended up tweaking the plan so that I can get the best results.So now, I look forward to finishing this project with JES...and working with them on new ones in the future. :O)STAY TUNED FOR UPDATES! -
Review 12 (2024-10-27 - Rating: 5)
What a team of hard workers! Bruce C. sat with us for a couple hours to work up a plan and explain the process, Antoine G. and his team Gearld P., Troy G., and Kevin P. were amazing with the installation inside and out! Knocked it out in 2 days and kept the entire work area nice and clean! They walked through the completed work and were very efficient and professional. Would definitely recommend them to anyone looking for a foundation company and a healthier home!Thank you!Pat O. -
Review 13 (2023-09-29 - Rating: 5)
Daquan A. and Davin G. showed up at the house on time as promised and did a fantastic job repairing our driveway and lifting it up to make it easier to drive into the garage. They also did a little extra work to complement their already awesome work in lifting the steps to the front patio and meshing in the other half of the driveway for the other garage. They were done in 1.5 hours and were on to the next job. I would recommend JES to anyone requiring the services they offer. Very professional group. Great job! -
Review 14 (2024-11-22 - Rating: 5)
A lot of companies do good work, JES certainly does. Thats not what earned this 5 star review though. When unforeseen issues came up on our job they stepped up and got it done right! Theyve earned my trust and will be the first company I call if I ever need their services again, but not on my current property because they did such a great job they wont ever have to come back! Thanks JES, you guys were great! -
Review 15 (2024-10-25 - Rating: 5)
Joe A. and his team crushed our crawlspace encapsulation. They came out the start day and walked the job site with me and put my mind at ease. Joe worked late the first day to make sure the job got done but had to return to install a pump to the dehumidifier. They did it this morning which took them no time. I would recommend JES and Joe’s team to anyone in need of waterproofing or encapsulation. -
Review 16 (2024-04-10 - Rating: 5)
I want to give a big thanks to Brian and his team( Darren, A.L., Pubie) for a great job they did on waterproofing my basement. Brian kept me informed of the process, where the trouble was in my basement and what they were doing to do. They made sure everything was covered and when they finished that everything was back to normal as they left. -
Review 17 (2024-09-27 - Rating: 5)
I would recommend JES Foundation Repair. Right from the start, I enjoyed working with Elizabeth in the planning of my project. She checked in throughout the entire process. Going in to the project, we knew it was a big project. However we ran into a few unforeseen difficulties, Dada, Cody and Pepe did a great job in communicating with me about the status of our project multiple times a day. While it took a little longer than anticipated, I am just so happy knowing my home is safe from the water that has been damaging my house. -
Review 18 (2024-08-28 - Rating: 5)
Dada, Cody and Pepe did a fantastic job. I was very happy with how this turned out. They worked hard, were very thorough and pleasant. It looks good and they did a great clean up. Very happy with their work. I would recommend them to others. -
Review 19 (2024-10-25 - Rating: 5)
Santos and his crew Corey, Lucas, Bernard, And Jesse are very hard workers. We had great communication and they are very respectful. There was a lot of hand digging throughout the project through heavy clay and they knocked it out relentlessly. I would also like to commend Daquan A. and Kavon C. for the great job they did on the concrete lift. -
Review 20 (2024-12-03 - Rating: 5)
JES is five star. Our Marina had a waterfront building with foundation issues. JES install push piles. After a year, it was decided the foundation needed more support and JES made it right! The real judge of a service provider like JES is their follow up and continuing customer service. Five star! -
Review 21 (2024-10-08 - Rating: 5)
Had JES come out and install a box drain. Darrell M. The job supervisor called me early that morning to let me know what time he was coming. He greeted me and introduced himself and his crew, Ricky J. And Allen B. He told me what he was going to do and asked if I was ok with what he was going to do. They got right to work. When they were finished, he knocked on the door and showed me what hed done. The job was done beautifully, and the clean-up was too. Im very pleased with the work. And would use them again -
Review 22 (2024-10-28 - Rating: 5)
Never good when your basement leaks, but JES was top notch from the time Marcelo stepped through our door with the free estimate until Gerald P, Troy G, and Kevin P finished the job and cleaned everything up. I had a few other estimates but Marcelo gave me an option no one else even me. Saved me thousands! I would highly recommend JES when you are looking for foundation repair. -
Review 23 (2023-01-03 - Rating: 5)
Our journey with JES started with David Krump our salesman. He explained things with great detail and took time to explain everything we asked. Then the crew showed up and it was nothing but friendliness, knowledge, a meticulous job and just wonderful people to work with. The foreman Larry was very very efficient and hard working. His crew, Sherman, and Antoine as well as Larry were the hardest working people I have ever met, carrying those 5 gallon buckets of concrete up to their truck was no easy task. Besides a few quirks in scheduling and placement of the sump pump all went smoothly . I would truly recommend the whole company and especially the crew!! -
Review 24 (2024-12-19 - Rating: 5)
Joe A., Cory G., and Mojo came out and did a very professional foundation repair on our free standing garage. They were very knowledgeable and courteous. Answered all our questions and kept us informed throughout the process. -
Review 25 (2023-04-18 - Rating: 5)
I cannot express enough how grateful I am for the exceptional service provided by Gerald and his entire team. They went above and beyond to ensure that all of my questions were answered, and their level of knowledge was truly impressive. The work they delivered is simply immaculate, and I am more than pleased with the results. Thank you from the bottom of my heart, Gerald and team! -
Review 26 (2024-10-23 - Rating: 5)
Need to post a shoutout and HUGE thank you to JES Service Technician Johnny Rey Geronimo! I couldn’t imagine a more helpful partner in my basement waterproofing journey. He is always quick to respond and does everything he promises. He really cares and that’s something tobe grateful for. -
Review 27 (2021-11-23 - Rating: 5)
David Gaskins / Brad Sevison / Tyquan Timmons were part of the crew that ensured my crawl space is waterproofed properly. They were an outstanding crew from start to finish! They were pleasant and worked well as a team! It was apparent the leadership that Mr. Gasksins demonstrated on this job helped not only the crew to execute and fulfill the job exceptionally, but it also helped instill confidence in the young technician (Tyquan Timmons) that just started the job with the company. Mr. Gaskins created a work environment that created trust and partnership with his team mates. I was impressed; customer service was impeccable as well! Brad Sevision went above and beyond by volunteering to take some miscellaneous items that were discovered in the crawl space to the dumpster on my behalf, saving me precious time and effort that was needed at the time on my employment.Glad to have folks care so much about the quality of work they perform! Kudos to JES for hiring great folks and instilling core values in them as well. -
Review 28 (2024-10-15 - Rating: 5)
The team (Antoine, Troy, and Gerald) was polite, very respectful, and patient. They answered all my questions and were knowledgeable about what they were doing. The work looks good and if needed I would use them again without question. -
Review 29 (2024-09-16 - Rating: 5)
JES installed their basement gutter system and a new sump pump and basin. Kept me informed prior, during and after the work was performed. Darrell M, Dillon D and DayQuan J were very professional and accommodating. They overdelivered on the workmanship and time it took. There is no better feeling than knowing your basement is safe from water! Thank you JES! -
Review 30 (2024-09-14 - Rating: 5)
Jeff J was responsive and reliable. Jeff arrived at our home timely and checked all levels on our property for foundation cracks. And provided helpful tips to maintain our home. Would highly recommend. -
Review 31 (2021-08-06 - Rating: 5)
What a fantastic job the office personnel and work crew at JES Foundation Repair did! I truly couldnt be happier!I had called out several companies to provide an initial estimate and although JES was not the cheapest (keep in mind that you get what you pay for), they did provide the solutions that I was looking for, their helical piers and the intelli-jack system. The two solutions were exactly what I needed to correct and prevent further foundation problems from occurring in the future and the crew managed to get all the work completed in 5 days!On the day one, Richard J. and crew came out to start digging the necessary footers under my crawlspace for the two intelli-jacks. Per my counties requirements, we had to wait for an inspector to come out and give them the thumbs-up before they could proceed any further.On days two - five, Arjan, Brandon , and Marlo came to dig the five holes needed for the helical pier systems. This consisted of them digging to below the footer of my foundation wall in order to get the support shelf that attaches to the pier, having another county inspector validate the work being done, putting aggregate and cement into the holes in my crawlspace and installing the piers and intelli-jacks.I dont like to micro-manage people doing work and I informed they that I was just a very curious homeowner and asked if them minded if I watched. They were more than happy to have me come out and ask questions and document for my own purposes.A+ for service and professionalism! -
Review 32 (2023-03-15 - Rating: 5)
What started off a little shaky tourers into a very satisfying experience. I’ve said many times I actually like when a company makes a mistake it gives me the opportunity to see how they handle themselves. Do they run and hide denying any wrongdoing or do they do exactly what JES and company do, own the mistakes. In this case it was just bad communication from a field supervisor that started the problem. What happens next was just pure perfection. From the top down I received calls not only with an apology but the tell us what we can do to make it right attainable. The crew that came out could not have been a better team of men. Santos told me their mantra is “as good as you would want it at your home, do it even better”. Who are these guys and how do I hire people like this? I’ve referred JES many times in the past and have always had amazing results and now that we’ve used them at our home I’m an even bigger fan. Nobody want to have a foundation issue but if you do this is the call to make. Heck even my dog liked the guys. -
Review 33 (2024-09-06 - Rating: 5)
I want to thank JES Foundation Repair for the great job that they did in leveling the steps and walkway at my home. Damien Files and Kavon Cunningham were my onsite technicians. They were friendly, professional and answered all my questions. They made sure that the front steps were properly leveled, that all voids under the pavement were filled and inserted backer rods and caulk between the stoop and the first step. They also left the job site neat and clean. I couldnt be happier with the finished product. Your company is very fortunate to have technicians this good on your team. Thank you! -
Review 34 (2024-09-15 - Rating: 5)
Darrell M&Ricky J did a Drainspout extension they came after doing Three jobs prior, so after digging trench. We decided for them to go home and come back on Saturday. Darrell is a very well spoken and professional young man.He and Ricky J are Truly Second to none. -
Review 35 (2024-08-31 - Rating: 5)
The original downspout drainage system around our house was inadequate resulting in wet areas all around the basement. Colin Hall came out, did a thorough review and prepared a professional and detailed CAD drawing of his recommendation for reworking the system. The crew of Diego Rodriguez, Sergio Aniya and Dumien Files (apologies for any misspellings) were about the hardest working bunch of guys I have ever seen. There were courteous and upbeat the entire time. And they were creative as well in making on-site modifications to the plan as needed to insure proper drainage. I would not hesitate to recommend JES Foundation Repair. -
Review 36 (2024-08-30 - Rating: 5)
JES Foundation with Santos Cruz and his crew, Robert Hamrie and Benzonia Smart were professional and good. They did the job needed to be done. They also found issues that was readily addressed by the company and fixed the problem with Keons authorization making me a happy customer. This was a very positive experience and I find JES Foundation to be very reputable. -
Review 37 (2024-06-29 - Rating: 5)
The best thing about this company is its hardworking Foreman and employees. Santos Ramirez Cruz and his entire team (Robert, Dada, Sergio Amaya and Cory Grifin) were the most professional, kind, hardworking, honest, reliable, patient and knowledgeable group I have ever met. I praise the team that was here to install my triple sump pump and gutter extensions as it was no easy job. I am beyond impressed with their overall work ethic and true dedication to their profession. Santos Ramirez Cruz and his team are truly the best thing about this company. Thank you. -
Review 38 (2024-09-18 - Rating: 5)
OMG - Fabulous! Daquan A. and Allan B. did a great job, were nice, explained everything, took their time, and meticulous. They even changed their schedule the day of, to accommodate us. JES knows this business and can assist those that require these types of repairs. -
Review 39 (2024-06-11 - Rating: 5)
We had multiple issues with water coming in our basement. JES Foundation Repair gave us an estimate far below other waterproofing companies. The JES Foundation Repair service team of Mike Baines, Gerald Peoples and Larry Robinson Jr came as scheduled and were top notch!! The final bill was exactly what they estimated with no hidden cost! Great value for the money! Would highly recommend for your waterproofing needs.Ann I.Baltimore MD -
Review 40 (2022-11-18 - Rating: 5)
Crew placed a French drain, new sump pump, water sealed foundation wall and replaced sump pump at rear of house in 2 days. Prompt, courteous and thorough answers to questions. Team included Derrick trask, Kean Smith, Ronnie west and Ron and even field supervisor Jason and sales rep Phil Dutton. Pre work construction marking coordination by office rep Charles. The entire team were very patient with me the homeowner throughout the process to explain the work being done. -
Review 41 (2024-06-06 - Rating: 5)
Thank you to JES for a job well done. Santos was very knowledgeable and did a great job of directing his team. Robert, DaDa and Justin were professional and courteous and they did an amazing job. We are confident in the quality of their work and grateful for the condition of our basement and surrounding areas when the work was done. -
Review 42 (2024-08-28 - Rating: 5)
Dada, Cody and Pepe worked hard and did an excellent job! I am very happy with the work they did and I would recommend them to others. Very satisfied customer. Great work! -
Review 43 (2024-07-26 - Rating: 5)
JES did a great job on my cellar basement in Canton Baltimore. It was built in 1913 so had lots of tricky brick and old wood work to be supported and repaired. Now my house feels sturdy and doesnt shake when busses drive by, or my boyfriend bumps into stuff 🤣 Waterproofing looks very professional and so much better than the previous old french drain that was full of sand and debris. Big shout put to Cody C, Tyler H, Brandan W, Quintin H, and Damieon F for being a sharp team and great all around guys who were eager to work hard and answer all my questions. I trust them and this company, highly recommend. -
Review 44 (2024-05-22 - Rating: 5)
I had bsmt waterproofing done by JES, the crew of Larry R., Corey G., Isaiah, and Pepe were fantastic! They were very respectful, very courteous, and just on top of it. When Corey told me I would not even be able to tell anything had been done to my yard he wasn’t kidding, he knows his stuff. And Larry the crew leader, his 18+ yrs of experience showed in everything he did and said- I was sent an A1 team.My estimator Jason G. Absolutely is the icing on this cake, every and I mean every question or concern from day one he has responded to, answered and resolved!My basement looks fantastic, and the thought of the next big rain storm, not having to go check my basement- Wow!! So Thankful! -
Review 45 (2024-04-03 - Rating: 5)
Antoine, Gerald and Dan worked on installing my sump pump. They were courteous respectful and professional. They went above and beyond. They did an awesome job. Bryce one of the production managers also was wonderful. A company that backs up its customers. Highly recommend them. -
Review 46 (2024-06-25 - Rating: 5)
I had a basement gutter system installed by Larry R., Isaiah M. and Moe U. This tream of gentlemen were very polite and efficient. The noise level was less than expected and dust genertation in my basement was very low. They sought me to show their progress of different stages of the install process. They even patched an extra floor crack which was not in the wall job. The concrete work was smoooth and professional and they restored the outside digging to the point of near invisiblity. These guys know what they are doing. I am very pleased with their work and highly recommend. -
Review 47 (2021-11-27 - Rating: 5)
Christopher Gonzalez and his crew consisting of Antonio Canales and Jose Cruz was outstanding. They came ready to work. Addressed all concerns and explained the details to me. Their work practices and house keeping of the site never denied me access to my home or left me inconvenienced. All in all worth the cost, not short cuts, no cutting corners and a job well done the first time around!I highly recommend JES Foundation Repair! -
Review 48 (2024-06-22 - Rating: 5)
Jacob Sorak was very professional. He explained everything so that I could understand what needs to be done. Friendly and polite. Nice man. When he was done with everything, I had no more questions. I was satisfied with his service. -
Review 49 (2024-09-20 - Rating: 5)
JES is a superior company to contract with. Dave, the sales representative, explained each step of the process and the contractors, Darrell and Ricky did an amazing job. -
Review 50 (2024-06-25 - Rating: 5)
We had a sidewalk slab shift in front of our concrete entrance steps and pulled the step railing out of the porch railing. JES provided a very reasonable estimate and two weeks later JES technicians, Kavon C. and Damien F. arrived to the house a bit early and moved the sidewalk right back in place along with the porch railing….! Both JES techs were polite, professional and very knowledgeable regarding JES’ foam injection technology. I will definitely be contacting JES in the future for additional work. Be sure to check out their website for all the services available. -
Review 51 (2024-07-02 - Rating: 5)
Mike Baines was the foreman overseeing our downspout extensions along with Devin Nowiki and Larry Robinson Jr. They did excellent work, taking care of our property and were able to salvage our turf much better than I expected! They worked quickly and efficiently and were very respectful. -
Review 52 (2024-05-21 - Rating: 5)
I had the pleasure of having Jeffrey J. as my inspector, who came out to my house yesterday for my crawlspace inspection. He was prompt, professional, friendly, and very knowledgeable. He explained everything in layman’s terms which I appreciated, and helped guide me to the most appropriate repair plan. I would definitely recommend JES Foundation to anyone needing any type of foundation repair. This company is fortunate to have Jeffrey J. as apart of their team! -
Review 53 (2024-04-27 - Rating: 5)
I would recommend this company. Last year 2/23 I called JES for concerns with water in my basement. The sales rep Mike Stehman seemed trustworthy and I placed my trust in him. The crew came out a few months later to do the water proofing and at that time seemed to be a great job. This year in January I started experiencing some water in the basement again. A technician came out wiped up the water and taped up some of the wall wrap. April 24 a few months later more water in the basement from the heavy rain. I called and service came out and made a suggestion that I repair an additional part of the basement. As of today I must say I’m very impressed and happy with how JES, Megan Hartman and the GM handle my concerns. They service team came out quickly and took care of the area of concern. Megan and the GM was very attentive to my needs and concerns and the GM made sure I was satisfied and happy with the end results. I am proud to have chosen a company that stands behind their work. -
Review 54 (2024-04-26 - Rating: 5)
Customer service rep (Kierra, I believe) and service technician, Scott Boyer, were both fabulous! Were selling our house and have a very tight window to get some repairs done. JES fit us into their schedule and had Scott out to our house within 2 business days! He was personable, helpful, knowledgeable, and a quick problem solver. I had a question a few days later and he patiently answered all of my questions and left me feeling reassured. Great service and great people! -
Review 55 (2022-04-01 - Rating: 5)
I had waterproofing work done in my basement and was very pleased all of the way around. The price was very reasonable, the quality of work was great, and the crew was outstanding. The crew took time to explain every aspect of the job to me which made me feel very comfortable. Shout out to Dustin, Reggie and Brandon, I couldnt have asked for a better crew. -
Review 56 (2022-04-07 - Rating: 5)
David Gaskins completed a remediation on my previous encapsulation and fixed a few other problems. I appreciate his integrity and honesty. Job well done, finally! -
Review 57 (2024-05-28 - Rating: 5)
This team did an excellent job. Darrell kelp me informed as he proceeded to identify and resolve the problem. They were quick but thorough. Everyone was professional and respectful of my property. They worked as a team ( Darrell, Dillon, Allen and Justin). -
Review 58 (2024-05-02 - Rating: 5)
Jeff Jourdan coordinated our project perfectly. Job was completed in a timely & professional manner. Ricky and Santos did an excellent job with the slab pier installs and took the time to explain the process every step of the way. -
Review 59 (2023-04-20 - Rating: 5)
I had some house leveling to my floor done. The gentlemen Freddy Zavaleta, Walter Zavaleta, and Luis Torres were the ones who made the repairs. They did a fantastic job. Very professional and great workers. Did the job that was very difficult to do with my hvac in the way and made the job look extremely easy. I hope to have them come back and do more work for me in the future.Paul, Sam and Logan Kendrick. -
Review 60 (2024-01-31 - Rating: 4)
The work JES did in our basement was to install an interior French drain and sump pump. Overall the work was done well, and the crew was friendly. There was was still a small amount of water coming in after the initial work was done, and trying to get ahold of someone to do further work was very difficult - it took weeks of calling before we were actually able to schedule someone to come back. There were a few hang ups and trial and error with the remaining work, but eventually the basement was completely leak-free. We especially appreciate Adonis and David Trevor for making sure things finally got done the right way. JES could improve their interior communication, but the work they did was great, and we had good experiences with every crew member that came to our house. -
Review 61 (2023-04-25 - Rating: 5)
Aden, Brandon, & Mike G did a fantastic job with the basement wall seal, and Daquan A and Kavon C did a great job leveling the walkway. Very professional and looks great! -
Review 62 (2024-01-16 - Rating: 5)
Santos, Warren , and Ricky were excellent to work with and did a great job repairing my townhome foundation. They were prompt and professional. Santos was very communicative and kept me updated concerning the progress of the work. The team was extremely accommodating and able to work efficiently through two days of heavy snow. They also did a great job cleaning up the equipment and work debris. I would gladly recommend them to anyone needing foundation work in the MD area!! -
Review 63 (2024-04-17 - Rating: 5)
My experience with Jason Gamse was exceptional. He did an excellent job explaining to me exactly what was going on with my house. Now that I know what’s going on, I am better equip to make a sound decision on making repairs to my house. Thanks, Jason. -
Review 64 (2024-09-30 - Rating: 5)
Daquan and Kavin did an awesome job. Easy lift, repair and caulk. Almost looks brand new AND now level and no safety issues. -
Review 65 (2024-05-20 - Rating: 5)
After 23 years of suffering with rain and snowmelt water in our basement, we had JES Foundation Repair come out to do our waterproofing. We couldn’t be happier. John and the JES crew did a beautiful job. They were courteous, professional, responsive, and knowledgeable. They worked together efficiently and quickly, while being sure to be mindful of our personal items. They were available before, during, and after the job to answer questions that came up. We highly recommend them! -
Review 66 (2024-04-22 - Rating: 5)
I would recommend this company to anyone. This company has been around for 31 years. On April 22, 2024 I had a representative from JES foundation repair company to come out and give me an estimate on my problem with my basement area. Jason Gamse was the representative that came to my home. He was very thorough, explained everything in detail and Answered all of my questions. Jason walked me through all the choices I had in fixing the problem with my houses foundation and what would be needed to do so. He explained every choice very well and I made the final decision in what would work for me. If you have any problems with leaky basement or foundation problems I would recommend JES Foundation repair. Give them a call before your problem gets worse. -
Review 67 (2022-11-02 - Rating: 5)
We had our basement waterproofed by the best team of guys working for the JES company. Darrell Grissom, Darrell Matthews and Derrick Copeland. Be safe and keep up the good work! -
Review 68 (2024-05-24 - Rating: 5)
Shine and Antoine did a great job. However, we were not notified of the time for our repair. The initial date for repairs was text to us,and we felt threatened if we didnt respond quickly or we would serviced at a later date. We respond immediately. We received no notification of the time without calling. When the truck came, the concrete people said they were sent to us by mistake. They said we would get a discount because of that mistake.Finally, Shaine and Antoine arrived and did a great job. -
Review 69 (2024-07-03 - Rating: 5)
Excellent work by the JES team: Darrell M., Ricky J., and Dayquan J. They listened well, communicated clearly, and followed through. All three were careful, courteous, and respectful. Floor is now stable. -
Review 70 (2024-06-26 - Rating: 5)
Jacob came by to assess my driveway. He was polite and very professional. Ultimately, we decided not to move ahead at this point in time, but wouldnt hesitate to use JES services in the future. -
Review 71 (2024-02-07 - Rating: 5)
Ive had a good experience with JES Foundation Repairs dealing with a replacement sump pump system. Ive had a few follow up issues that required additional repairs including the work that took place today. Todays team were Darrell M and Elijah C and they did a great job with a follow up repair on the system. They arrived on time, explained what they were going to do, and were able to complete the job in a timely manner with minimal disruption as I was working from home. Hopefully this will have finally resolved my issue. Thank you for you work! Bravo, gents! -
Review 72 (2024-06-19 - Rating: 5)
The JES team came this morning, right on time. Got to work and did an excellent job, then cleaned up after they were finished. I have no complaints. They were very nice, polite young men. -
Review 73 (2024-04-26 - Rating: 4)
Title: Exceptional Service from the Baltimore Crew at JES!I recently had the pleasure of working with the Baltimore crew at JES to repair our downspouts and sump pump discharge lines, and I must say, their service was nothing short of outstanding. Darrell Matthew, Dillion Darling, and Allen Brown exemplified professionalism, expertise, and a genuine commitment to delivering top-notch service.From the moment they arrived, it was evident that they were determined to go the extra mile to ensure our system was up and running as quickly as possible. Darrells leadership was commendable, as he efficiently coordinated the teams efforts and kept us informed every step of the way. His attention to detail and problem-solving skills were truly impressive.Dillion and Allen worked tirelessly to execute the repairs with precision and care. They demonstrated exceptional technical knowledge and skill, ensuring that every aspect of the job was completed to perfection. Despite facing unexpected challenges, they remained composed and focused, never compromising on the quality of their work.What truly set this crew apart was their dedication to customer satisfaction. They took the time to explain the repairs in detail, answering all of our questions and alleviating any concerns we had. Their friendly demeanor and positive attitude made the entire process stress-free and enjoyable.Thanks to Darrell, Dillion, and Allen, our downspouts and sump pump discharge lines are now functioning flawlessly. I cannot recommend the Baltimore crew at JES highly enough for their exceptional service and professionalism. If youre looking for prompt, reliable, and expert assistance, look no further than this outstanding young mens team. -
Review 74 (2024-11-20 - Rating: 5)
Outstanding service! The associate was on time and explained what they were looking for and what kind of service he suggested I receive! Very knowledgeable and true professional! -
Review 75 (2023-09-14 - Rating: 5)
After discovering some moisture that was leading to mold in our basement, we did our research and that led us to scheduling consultations with several companies to have our basement inspected for where the water might be getting in. From the very beginning, our experiences with JES staff were both friendly and professional. Our initial inspection and consultation was with Jason, who did a great job at explaining everything he was looking for and what he was seeing. He took his time walking us through the slideshow and answered every last question we had with a smile on his face. When it came time to talk pricing, he understood our budget and did what he could to get us towards our comfort zone without compromising the must haves that needed to be done to ensure our problem would be fixed. While we wanted to take advantage of sign today pricing, Jason gave us complete privacy and stepped outside so my spouse and I could have a conversation make our decision without feeling the pressure of sitting across from someone whos job is to convince us to sign. This made us feel incredibly respected. We were able to sign on the dotted line feeling comfortable and confident that we were making the right decision.Next came the crew who got the job done. Gerald (the foreman), Corey, and Marcel arrived on-time on the day they were scheduled for, also with smiles on their faces. Gerald assured us that his top priorities were getting the job done accurately, safely, and efficiently. As a result of having to navigate a tight route around some piping, Gerald came up with what can only be described as a work of art to ensure that we did not need to have any additional drywall or flooring removed than we were originally expecting. They completed the job in a more than reasonable amount of time and even cleaned up all of the dust that was left on the limited furniture we couldnt remove from the basement. I could not be happier with the decision we made to work with JES for this project. BIG thank you to Gerald, Jason, Corey, and Marcel for all of their hard work!! -
Review 76 (2024-06-21 - Rating: 5)
Jeff Doyle is the certified inspector who completed the assessment and compiled a list of needed and recommended repairs to my home’s crawlspace. He too great care in learning my concerns, addressing them and explaining them fully. -
Review 77 (2024-06-28 - Rating: 5)
Mr.Darrel M and mr.Daimen f did what it seems like a great job. They arrived on time and was very curious and well mamable young men and worked diligence to get the job done and they even clean behind themselves. Thank for what I can see a great job. -
Review 78 (2024-05-11 - Rating: 5)
My husband and I met with Jason G , field inspector for JES. He was patient and thorough when assessing our concerns about shifting and sunken concrete on our back patio. He clearly explained our options and answered all our questions. His professionalism and knowledge made our decision to use JES for our needs easy. -
Review 79 (2024-05-11 - Rating: 5)
JES repaired our sinking sidewalk and patio. Despite having to deal with inclement weather, the crew got the job done in 2 days, including the installation of 2 drains, which will help to carry the water away from the foundation. They were polite, efficient, and in surprisingly good humor considering the weather. I would definitely use JES for any foundation needs in the future. -
Review 80 (2024-03-17 - Rating: 5)
The work was scheduled quickly, they did all the work to get the necessary permits, and the price was competitive with other quotes we received.We used JES on a chimney that was separating from the house. The work crew (Keon, Benzonia, and Joseph) arrived on time and were both friendly and professional. They had to dig down about 6 feet in a flower bed, but carefully removed and later replaced all plants. At the end of day, the condition of the flower bed was as good as it was before they arrived.As for the foundation work, they explained what they were doing, offered to have me view each stage of the process, and gave me a full explanation of the work that was done at the end.Overall, we are very pleased with JES and would use them again. -
Review 81 (2024-05-03 - Rating: 5)
They did the right thing to make things right in the end. The experience started with the salesperson who came out and looked at my issue. He recommended a solution, the guys did the install, and initially all was okay. They worked fast and did good work. They didnt need to install a new power circuit which was in the estimate so they refunded me for that when I called them. I noticed after a little while that I still had some humidity problems, told the sales guy, and he came back out to look. After some back and forth which took a bit longer than ideal, the right person got involved and solved the issue. Turns out the initial solution was not enough but they corrected it without any added cost. They could have easily ignored me but instead they cared enough about my overall experience to come back out several times and make it right. -
Review 82 (2024-05-13 - Rating: 5)
David Krump was absolutely amazing to work with, as was the entire JES team. I highly recommend using this company and ask for David. Hell make sure youre well taken care of. -
Review 83 (2024-05-14 - Rating: 5)
I want to give a tremendous shout out to the crew at the top of this review: Mike B. the foreman, Gerald P. and Devante B. They’re the main reason for my five-star rating. They were incredibly easy to work with and communicative throughout the entire process. And their craftsmanship is top notch.I’ll break down my review to be a bit more helpful for prospective customers.Project: I have a 96 year old house with a leaky basement (21’ x 23’ in size). I hired JES to install a AquaStop BasementGutter and sump pump since we plan on finishing the basement this year. $13k total (I recommend doing your research ahead of time and taking the 5% same-day discount when they offer you their proposal).JES currently has a long backlog of projects, this was communicated to me when they came out for the initial inspection and proposal in early March. They said it would be at least an 8 week wait (it was 9 in the end).They do offer project financing through GreenSky. 25% down at signing and the remainder has to be paid off within a year, interest free (full disclosure: I don’t know if this is offered to everyone or to folks with good credit). With 5% high-yield savings accounts readily available and inflation eating away at the dollar’s purchasing power, it was a no-brainer for me to take the 0% interest financing for a year (I’m not a financial expert, consult someone who is).The actual work took two days (8 hours first day, 12 hours the second). Breaking up concrete is a loud operation but it wasn’t as loud as I expected. I was still able to get work done (with headphones on) and my 2-year-old toddler was still able to take a nap two floors above without any issues. I’m actually more sensitive to smells and needed to air out the house once the started to use PVC glue for the plastic pipes. So just plan ahead if you’re overly sensitive to sounds and smells.Overall, our basement looks 100 times better than before. It hasn’t rained yet so I’ve yet to know if the system works (I’ll update this review if it doesn’t but I have high expectations that it’ll hold up). All in all, I’m very happy with the work JES provided and grateful for Mike, Gerald, and Devante for all their hard work. -
Review 84 (2023-07-09 - Rating: 5)
Jason and his trainee Paul was excellent in customer service and satisfaction. All information and processes was explained thoroughly and easy to understand. I wouldn’t recommend any other member on their team than Jason. I had him come out for a previous inspection on another house and he was consistent both times in quality service and communication. -
Review 85 (2024-05-09 - Rating: 5)
I recently had Jason Gamse out to our residence for a water penetration in our basement. Before even coming into the house Jason spent time to walk the complete exterior taking photos and measurements.Once in the basement he intently focused on all aspects of the foundation composition.He later followed up with a comprehensive price quote with multiple options and throughly described each option.We are still reviewing the options.Jason is an expert in his field and his knowledge and approach to educating the customer is by far the best I’ve ever had presented to me.I highly recommend JES and especially Jason for the knowledge and expertise. -
Review 86 (2024-10-18 - Rating: 5)
The team that did my basement was awesome. Very friendly, professional, and knowledgeable. They did a great job. I am very satisfied with their work. Thanks so much Antione Gant, Kevin Parker, Troy Griffin, and Gerald Peoples. Great bunch of guys!!! -
Review 87 (2023-09-04 - Rating: 5)
I requested an estimate from JES and I had the pleasure of meeting Jason Gamse. He was funny, outgoing, personable and informative. I enjoyed my interaction with him and the way he tested my knowledge about waterproofing. He informed me that I could contact him at anytime if I had any questions he even informed me that if I had a family member or friend that may have questions about my home being waterproofed that the could contact him. Jason is truly awesome. -
Review 88 (2023-06-09 - Rating: 5)
I had water in my basement when we had a hard rain. It was getting worse. I called three companies and JES gave me the best deal. Brian Burdette gave my basement a thorough inspection complete with photos. He explained everything clearly. I was thrilled that the scheduled time for repairs was moved up. Now onto the work - Lamar and his crew(Ricky, Joel, and Darrell) did a fabulous job. They were so professional and courteous. They worked really hard to get the job done in two days. They cleaned everything up and my basement looks great. Thanks guys for a job well done. I will be recommending this company to everyone. -
Review 89 (2023-12-05 - Rating: 4)
We appreciate very much how our foreman Gerry did not rely on what is just visible. Instead, he asked to cut more drywall and sure enough the crack goes till the bottom of the wall. He’s polite, patient, and soft spoken. Thank you. Work wise, they cleaned up well after their work, but the effectiveness of the project will only be known after sometime. -
Review 90 (2024-03-30 - Rating: 5)
JES was a great experience. From inspection to job completion, they showed compassion , expertise, professionalism in explaining their inspection, process. Upon completion of the job, cleanup and explaining in detail of the work as complete and precise. The crew ofRicky,Santos and Rob did a fantastic job from beginning to completion. Job well done. -
Review 91 (2024-09-11 - Rating: 5)
JES was amazing. Damien Files and Kavon Cunningham were our techs and they were absolutely phenomenal. -
Review 92 (2024-11-03 - Rating: 5)
Karon and Allen were professional and took care of my driveway cracking problem 100%. Very happy with their work and service. Recommend highly -
Review 93 (2023-09-26 - Rating: 5)
Thank you so much for today! Jason was amazing and carefully and thoroughly took us through the entire process. He was kind, friendly and professional. His knowledge and experience shined through as he walked us through and inspected. His kindness and professionalism showed through when he walked us through the project and calmed my nervous mother in law. I would recommend this company to anyone looking for an honest and compassionate company with an amazing team! Thank you again Jason Gamse!!!! -
Review 94 (2024-01-16 - Rating: 5)
Great service. For a group of guys that spends a lot of time in dirty and freezing crawl spaces, these guys are seriously friendly! They encapsulated our crawl space and built a custom door to seal the entrance. Immediate difference! Highly recommend. Big shout out to Gerard, Gerald, and Elijah for a job well done! -
Review 95 (2023-08-14 - Rating: 5)
My driveway was very uneven with multiple cracks. This made for a very dangerous scenario. I especially worried about my grandchildren playing on it. TJ, the foreman, and Travis, the co-foreman, arrived on time, were respectful and friendly. They did an excellent job from start to finish! I am very pleased with their work. Thanks guys!!! JES has been great at communicating with me as well as answering my questions. I would definitely recommend them! -
Review 96 (2024-05-20 - Rating: 5)
Our Church had foundation repair done and the experience was great. The onsite team of Daquan A & Ka on C. were very professional, explained the process and showed us the results. Cleaned the area thoroughly. We are now ready to move to our r second phase and look forward to the same level of service. Pastor Melvin -
Review 97 (2024-03-25 - Rating: 5)
Darrel M. and Dillon D. did exceptional work at my property. Quick, all mess cleaned up, and professional results. Very pleased with the foundation repair they did and the products and processes JES uses. -
Review 98 (2023-11-13 - Rating: 5)
Impressed with the JES team throughout the entire process. We called them out when we had an unidentified leak in our basement. The tech that came out identified the issue and took time to explain the it and the solution. Gerald and the team, who came out to complete the work, were courteous, on time, and took great care to minimize the impact to our yard and answer any questions I had. The project was complete in one day and painless from start to finish. -
Review 99 (2024-02-20 - Rating: 5)
If I could rate 10 stars, I would! We recently bought our home only to find out the basement was prone to (really bad) flooding. JES did an amazing job waterproofing our basement. Mike and Corey were extremely professional and kind throughout the whole process. I would recommend JES to anyone who needs their basement waterproofed! -
Review 100 (2022-02-28 - Rating: 5)
The JES team did a fabulous job on our house. Steve Rodgers (sale person) worked extra long on answering my questions regarding special issues regarding my plumbing and water system. He even assisted me with preparing the area the night before the work began. Each of the 3 crews answered all my questions as they performed the work. Vince and his crew took the time to explain what they were doing and how the ploy form works to lift the slab. Jose and his pier crew were fantastic. Jose drilled through 5” of concrete without damaging the plumbing and he showed me how the last pier was installed and capped. Dylan and the foundation crew (waterproofing and foundation repair) walked me through the work area every day and answered my questions. (Be forewarned, this work creates an unbelievable amount of fine dust). To wrap it all up, Dustin and Reggie came in after all the crews left and literally cleaned up anything that wasn’t upon to Dustin’s standards. They even replaced the door threshold and make sure the sump pumps were easier to maintain. I recommend JES not only for the engineering planning, but also for the people who do the work. -
Review 101 (2024-04-03 - Rating: 5)
Mr Andrew came out today for a yearly service and review of work that was completed by JES in 2023. He was polite, professional, and thorough. He also took the time to explain his findings and his recommendations. -
Review 102 (2022-09-17 - Rating: 5)
Michael Kuffour and John Waruguru were incredible and worked diligently to complete ny job in a timely manner. -
Review 103 (2024-02-20 - Rating: 5)
Andrew was friendly, courteous, and Profesional just as he was last year when he inspected. Its always a pleasure to interact with him. He was on time & completed the inspection & any issues that needed to be resolved on a timely basis as well. Thank you for having such a wonderful associate. -
Review 104 (2024-03-01 - Rating: 5)
Very professional, ON TIME!, even called on their drive over to let us know their progress. Exceeded our expectations getting the installation completed in 40% of the projected time. Price is reasonable....performance incredible!Highly recommend them!Brandon Warren and his team rocked it! -
Review 105 (2024-05-16 - Rating: 5)
Today I had my sinking sidewalk and driveway lifted and I want to say what a positive experience. Daquan A., Kavon C., and Damien F. We’re very professional and explained what they were doing and answered my questions. They did a stellar job and a full clean up of the worksite and foam edges along the sidewalk. I couldn’t be happier. Thank you. -
Review 106 (2024-02-13 - Rating: 5)
Due to some large landscape and drainage changes in an adjacent property, our basement began having flooding issues. We called JES Foundation Repair to see what they could do. The field inspector Jason G. came out and did a thorough inspection of the basement, foundation, and property. After which, he presented us with an informative presentation and multiple options with the pros and cons of each. Very helpful through the process and knowledgeable. -
Review 107 (2022-02-16 - Rating: 5)
Jose Amaya did an amazing job explaining the process. He was very professional and efficient. I highly recommended JES for any time of foundation work. -
Review 108 (2023-08-22 - Rating: 5)
I had a patio area that had settled several inches on the joints. JES Ground works was able to raise up the sunken areas. Very happy with the results. Kavon & Cam were the technicians doing the job and they were very respectful, courteous, knowledgeable, and professional. A top-notch team; JES should be proud to have them working with them. Would highly recommend their services. -
Review 109 (2024-04-24 - Rating: 5)
Just had an appointment with Jason Gamse with JES Foundation Repair. He was excellent. He pointed out the issue and probably saved me over $1,000. I will definitely remember JES for my future foundation issues. Thanks Jason!Michael Q. -
Review 110 (2023-07-10 - Rating: 5)
I love the work and the service they provided. Mike M, John R, Santo C, and Adin were awesome! They arrived on time and were courteous, professional and knowledgeable about the job. The drain installation was neat and done exactly the way we planned. I would definitely use J.E.S again! -
Review 111 (2023-11-17 - Rating: 5)
Tyler Holthaus, Brandon Warren & Chance Libertini!!! These three gentlemen are ROCK STARS in my book and thats due to the phenomenal job they did in the basement of my home I live in with my senior citizen parents. They were professional the second they walked through the door, introduced themselves and explained to me in great detail what was going to happen in the basement. They answered all questions I had in detail and once they completed the job they walked me through all that was done and asked if I had any questions. If or when our home needs any additional work done, we will contact JES, and Ill personally request Tyler, Brandon and Chance. Gentlemen, thank you so very much for all that youve done and for your high level of professionalism and courtesy!!! -
Review 112 (2023-12-11 - Rating: 5)
Aden and his team showed up and did excellent work repairing parts of our basement and installing a new pump and other basement/foundation work on our aging home. The entre team showed up early, and got to work right away. The work was finished ahead of schedule and the basement somehow ended up cleaner than when Aden and team arrived. From a customer service standpoint, I have not had a better experience on work done on my house and would not recommend any other business in this category to family and friends. -
Review 113 (2024-02-09 - Rating: 5)
JES just did work on our home and they were amazing! From our CFI Jason to everyone we talked to at the office, to our crews Santos, Devin, Ricky, Warren, Kaylen and Bryce from the piering crew and Aden, David, Joseph and Ladan from the waterproofing crew. They were consummate professionals through and through and couldnt be nicer. They helped ease us through a tough time with poise and grace (and a few laughs). Would recommend them to anyone suffering from water or structural issues!!!! -
Review 114 (2024-02-23 - Rating: 5)
My technician was Andrew Alman. He was friendly, professional, and very knowledgeable. He showed up on time and worked very efficiently. I would definitely recommend him and look forward to having him handle any work that I need done in the future. -
Review 115 (2023-10-19 - Rating: 5)
I called JES because after heavy rains I get water in my basement. Mr Brian Burdette (inspector) came out and gave me suggestions on how we could best solve the problem. I made an appointment and sure enough the team of Gerard, Mo and Dan T came out to do the job. They were very professional and answered my questions before starting the Job. They got started and did the job in a timely manner . After the job was completed they cleaned up , went over what was done and made sure I was pleased. Again thank you JES & team -
Review 116 (2022-12-13 - Rating: 5)
Excellent service from beginning to end. Joe Crossed, certified field inspector thoroughly inspected, measured and assessed the problem with our sinking foundation. He spent considerable time explaining the problems he found and provided the solutions. The work was scheduled for early January but an opening was available in mid-December so we of course grabbed the opportunity. The work was completed in four business days (note that JES Foundation Repair is closed on weekends). Kudos to the office staff for promptly pulling the building permit and scheduling the inspection. They also notified Miss Utility. The work crew consisting of Lamar, Brandon, Jeff and Keon arrived when promised and were ready to work. Lamar was the crew chief and answered all of our questions in a friendly and professional manner. He explained what he and his crew completed after each work day. The other members were helpful and cordial as well. The cost of the repairs ran into the five figures--as I expected--but was much less than I anticipated. Lifetime warranty (which transfers to the next owner) on the push piers that were installed and a five-year warranty on the yard well. The County inspection passed and I now have peace of mind. Highly recommended! -
Review 117 (2023-10-02 - Rating: 5)
The work Larry and Ron did was amazing! I say that because they got behind the hot water heater, furnace and a closet without having to move them and all the digging was the same width. I just knew beforehand that getting into some of those tight spaces would be difficult. All the demolishing they did...they cleaned up. They covered the outside grass so as not to disturb the lawn. I was truly amazed by their work. So much work, so little time. Im truly pleased with all that was done and in the time it took to do it. -
Review 118 (2024-04-22 - Rating: 5)
I had a great experience with the service provided from the beginning of the project to the end. They installed a new sump pump in my basement. I would like to give a shout-out to Adonis, who is an outstanding worker. However, after the installation, my sump pump wasnt working properly. Adonis came after hours to assist in fixing it and helped me through the process. Later, Gerard C, Darrell M, and Elijah C had to come to fix it again because water was still coming inside the basement. These guys were good, and professional and also kept me informed of what was happening. They cleaned up behind themselves as well. I must say JES is a company that truly honors their work. -
Review 119 (2024-04-03 - Rating: 5)
David Krump was amazing today. Extremely informative about multiple aspects of my water issue and was able to give me a good idea on what to expect next. Couldnt have asked for a better consultation! -
Review 120 (2023-12-06 - Rating: 4)
Very personable staff replaced our old sump pump with a new sump system. Showed up on time, cleaned up after, and kept us informed of the job status throughout. They made a potentially painful job not so bad. Very happy with the new doors. -
Review 121 (2023-08-15 - Rating: 5)
We had Antoine, Troy and Blake come in and take care of installing a brand new sump pump to our home. Very professional and did the work beautifully. Would highly recommend JES Foundation Repair to family and friends. 10 out of 10!! -
Review 122 (2024-03-27 - Rating: 5)
JES Foundation did an amazing job weather /water proofing my parent’s basement. Shout out to Joe, Ben, and Moe who were extremely hard workers and did an excellent job not only weather proofing a large basement but adding 2 sump pumps and rain spouts in 2 days! -
Review 123 (2024-07-16 - Rating: 5)
Excellent work, very good crew, thanks to John R, Troy G, Shain G, and Riley. Very hard workers. Very happy with the quality job. -
Review 124 (2023-11-21 - Rating: 5)
We contacted JES and requested an estimate to address the recent leaking within our basement. We had the pleasure of meeting and working with Jason Gamse. He was kind, friendly, and professional. He presented us with a thorough list of all the options available to us. After an informative presentation, we settled on the perfect option that would address our needs and budget. Thank you again JES and Jason! -
Review 125 (2024-10-18 - Rating: 5)
Darrell M. Ricky J. And Allen B. did a wonderful job and I would recommend all of you again thank you -
Review 126 (2023-04-25 - Rating: 5)
DaQuan and Kavon did awesome job and were very professional . They took their time and did the work right. -
Review 127 (2023-09-26 - Rating: 5)
John R, Santos and Devin from JES Baltimore did an excellent job on our crawl space foundation support. They were professional, on time and kept us apprised of all work done each day. We would highly recommend their service. -
Review 128 (2023-02-16 - Rating: 5)
I had some work done to the foundation of my home. The gentlemen that did the actual work were wonderful. Santos Ramirez Cruz, John Waruguru, and Geuri Flores were amazing. Beyond professional and courteous. Patient and informative with my questions. The cleaned the area better than they found it and completed the job on time. I am completely satisfied with the work. The people who worked with me to set up the projects were wonderful as well. They were always reachable and patient as well. I would recommend JES Foundation Repair. Thanks for a job well done. -
Review 129 (2024-04-12 - Rating: 5)
Daquan and Karon did a great job on lifting and repairing the concrete around our inground pool. They are outstanding, hardworking and professional employees. JES you need to hold onto these guys. -
Review 130 (2024-06-28 - Rating: 5)
Initial consultation with Jeff made it easy to understand the issues to be addressed. Great execution of the job by Santos, Joseph and Robert. Thanks JES -
Review 131 (2023-09-06 - Rating: 5)
JES proposed a solution for a leak in our basement where other contractors could not. The work teams were professional and thorough in explaining the work that was done. Gerard and Moe completed their part and left the job site in good order. We are very pleased with the job that was done and would highly recommend JES to solve foundation and basement issues. -
Review 132 (2024-02-22 - Rating: 5)
Andrew did a great job at our inspection, explaining everything clearly and thoroughly. We appreciate the top notch customer service and care, as it’s a rarity anymore. Thank you, Andrew and everyone at JES! -
Review 133 (2022-10-11 - Rating: 4)
I had a great overall experience with JES. My salesman, Charles Gibbs, was respectful, professional, and did not make me feel pressured. He made sure I understood everything he was telling me.Larry and his partner did great work. They took great care to protect my possessions during demolition. They treated me with nothing but the utmost courtesy and respect and kept me informed of what was happening every step of the way.My only issue, and the only reason I can’t give a full five stars is that twice during the project Larry and his team were called off to emergencies. This caused the project to take 8 days to complete, as opposed to the originally scheduled three. There was also some confusion at the end. Larry told me he was waiting for an inspector to give him the go ahead to close up the trench and complete the job, who never showed up before he was called away to the second emergency. When I texted the office, I was told an inspection was not necessary, then texted 5 minutes later that the inspector was 15 minutes away. Not sure what that was all about, and in combination with a scheduling conflict on my side and a plumbing issue unrelated to the work it added 4 days to the project. Aside from this I am satisfied and would use JES again. -
Review 134 (2020-08-31 - Rating: 5)
Great experience from the initial consultation/inspection with Mujtaba, to the pre-install walk-thru with George and finally the installation. Richard and his team, Isaiah and Tyler did a phenomenal job with the install. All were very professional and friendly. Upon arrival, Richard explain the whole repair process and how long the entire job would take. Richard answered all my questions about the job and my concerns about moisture in the basement. Richard also notice there was an issue with my sump pump. He opened the sump pump, drained and flushed out the barrel and determined the fault so I was able to get the unit fix through warranty the same day. This was not part of the contracted service.Team was respectful of my property and left the area they worked cleaner than when they came. Service surpassed expectations! I definitely recommend JES and this particular crew! -
Review 135 (2024-04-25 - Rating: 5)
Darrell Mattews and Dillon Darling returned to replace the sump pump with one that will take a battery backup.Both returned a second time to troubleshoot a light on the battery backup. Both times they knew exactly what was needed and I am well stidfied with their work. -
Review 136 (2023-01-05 - Rating: 5)
Megan H. and Blake A. came to our house this morning to perform a check of the basement waterproofing system JES installed last year. They were very professional, caring, neat and clean. They made several helpful suggestions for us to consider for an older pump that needs to be replaced. I feel very well taken care of and will recommend JES to family and friends. -
Review 137 (2022-12-18 - Rating: 5)
I had an amazing experience working with JES. From my initial quote with Tom, to the scheduling process, to my later interactions and the quality of work from Troy, Cory, and the rest of the crew (apologies for not shouting out more of the team by name but they all were phenomenal), including the plumbing subcontractor they brought in, Dan.I would definitely do business with this company again. Great people who do quality work -
Review 138 (2023-01-06 - Rating: 5)
JES provided excellent service from first contact through the completion of the project. The crew that worked at our house, led by Larry, was communicative, professional, and efficient. They explained their work and answered questions. They really seemed to go above and beyond to ensure our satisfaction.In the past, my wife has felt uncomfortable being alone at home with other contractors. Due to their professionalism and courtesy, she felt completely comfortable with the JES crew. -
Review 139 (2024-02-24 - Rating: 5)
Aden, Quinton, Kayden and Joseph were a great team on this job - Auden was the the team leader and kept his team motivated and working hard while they were on site . The process was explained to us as the the job progressed . -
Review 140 (2022-11-14 - Rating: 5)
Had the pleasure of dealing with Jason Gamse today and he did an excellent job of not only educating us in regards to the work his company does but also assisting us in the best process to get what we needed done to our home. He was the third person that came out and the saying “save the best for last” definitely applied to him. After this job is done we will come back for any future work needed for our home and definitely ask for him personally. -
Review 141 (2024-03-08 - Rating: 5)
I had been very happy with my JES basement waterproofing, done 2 years ago, until it failed about a month ago and our basement flooded. Mike Talipan was immediately sent out to assess the problem, after which he came back with his supervisor, Mike Pry. They both opined that the initial waterproofing was not adequate and JES accepted full responsibility to correct the problem, a major job, with no cost to me!After new permits, etc., Mike returned yesterday with a crew made up of foreman Keon Smith, along with Joseph, Benzonia and John G. They were all knowledgeable, respectful, and very skilled. The job was completed in one day and they did a phenomenal job. Mike Talipan was simply outstanding. He kept us up to date with text messages and was present for oversight of every aspect of the project.JES, and the people they employ, are the best home improvement folks I’ve ever employed, and I’ve owned a home for more than 40 years. JES stands behind their work and they deserve 6 stars. -
Review 142 (2023-09-01 - Rating: 5)
We really enjoyed having Aden, Jeremy, and Cody working in our crawlspace. They were so friendly and kept us informed on what they were doing each day. Helping stabilize our support beams and encapsulating our crawlspace has made us feel so much more confident with our older home. -
Review 143 (2024-01-25 - Rating: 5)
Best customer experience I have had in a long time! The JES team was professional, courteous, punctual and project was complete within the timeframe specified. I will definitely recommend JES to all neighbors and friends! -
Review 144 (2024-04-23 - Rating: 5)
Excellent work! Darrell, Dillon and Allen did a great job and left the area clean. Explained the job so that I could understand it! Will recommend to anyone needing work! -
Review 145 (2022-06-17 - Rating: 5)
David did a really great job. He knew how to fix my problem and did the work with very high quality. He is very friendly and professional. He explained every step and showed me the process. Was clean, polite and treated us with respect. His knowledge was top notch and we are lucky we was sent David to fix our water issue. Thank you David great job. We highly recommend David to do your project. Thanks JES we will tell our neighbors, friends, and family about JES Foundation Repair. Great Foreman David Gaskins -
Review 146 (2024-02-16 - Rating: 5)
Gerard C. And Darnell M. did a great job repairing a crawlspace entrance problem caused by a different company. They got the job done quickly to our satisfaction and were very courteous and professional. -
Review 147 (2023-09-13 - Rating: 5)
I had the pleasure of working with Philip D on my estimate. He was very friendly and so knowledgeable. Philip really made everything easy to understand as well as pointed out things I didn’t notice about my concrete. On the day of installation. The installer Kavon communicated giving me a time they would arrive which was earlier than stated(5 ⭐️). Daquan A., Kavon C., and Cam S. arrive introduced themselves. Daquan explained what they were going to be doing, waiting for my approval and went straight to work. They did no standing around, talking or checking their phones. I was very impressed with the young gentlemen professionalism. Their mannerism was impeccable. The actual work is 100% to my satisfaction. I wouldn’t say perfect as we know nothing is but I will say I am definitely satisfied. I give Philip, Daquan, Kavon, Cam and JES FOUNDATION REPAIR 5 ⭐️. If you are having problems with any the services the offer I guarantee you won’t be disappointed if you choose them. Please request the guys names I mentioned in this review. Thanks Guys!! Ms. Hall -
Review 148 (2020-12-16 - Rating: 5)
We had mold growing in an area in our basement and could not determine the source. JES was very responsive and sent Zach out to address the situation. Zach was very knowledgeable, professional and solution-focused. He provided a thorough assessment and service plan that was also affordable in comparison to their competitors. Subsequently, Kevin and Dylan were sent to our home to install sump pumps and a dehumidifier to remedy the problem. These gentlemen too where extremely professional, gracious, knowledgeable. They demonstrated commendable service excellence and diligence as they completed the project, even in snow and very cold weather. We cannot elaborate enough on how pleased we are with this experience.... from the integrity and positivity of the staff, quality and efficiency of the products, to the careful and neat way the installation was handled. We definitely recommend JES and would use them again! -
Review 149 (2024-02-04 - Rating: 5)
Jason Gamse came out yesterday to provide us with an inspection and plan forward to resolve a recent foundation problem. He explained everything thoroughly and with professionalism. All of our questions were answered. Will provide an additional review once the work has been completed. -
Review 150 (2024-03-12 - Rating: 5)
Just had a visit with Jason Gamse. It was great! He was and very clear regarding the work needed for my home and for that I am grateful. JES is definitely my choice! -
Review 151 (2024-12-18 - Rating: 5)
Antione,Gerald,Troy was an awesome team. They did an amazing job and answered any and every question I had about the process. Very appreciative of this team and would recommend them to anyone looking to waterproof their home. -
Review 152 (2024-04-29 - Rating: 5)
Absolute 5 stars for Daquan A. And Kavon C. Very polite, professional men who take great care in their work and your property. I couldnt be more pleased and highly recommend this team. I thank them very much for all they did. Thank you Daquan and Kavon! -
Review 153 (2022-11-02 - Rating: 4)
4 star due to scheduling issues I had and having to call to get the work completed.Joe Crossfield/David Gaskins/Larry and crew were great.Joe was the sales guy that came out to quote us for the work. He was very polite and was honest about what needed to be done. He didn’t upsell us on any add ons and helped us save a little bit of money by offering alternatives for the encapsulation project.Larry and crew: they came and did the work and did a great job. Cleaned up after themselves and completed the work. Not sure if it was the day or the overwhelming work the crew had, but I felt like I was rushed when I asked questions and felt like an inconvenience when I did asked questions. So I didn’t appreciate that.David Gaskins: was polite and explained how to clean the dehumidifier and all that. Explained what the RH% should be in the crawlspace and showed me how to work the dehumidifier. I originally called because I wanted my encapsulated crawlspace to be at 40% RH but it wasn’t getting there. He explained to me that it is possible for the machine to get down that low but explained the issue that I may have with my foundation and wood beam. He was very honest and did not rush me when I was asking the questions.Cons:-After paying the deposit, I had to give the office a call to schedule my appointment. I would think that they would call me to schedule and get it on the books, but that did not happen.-the scheduler scheduled the encapsulation, but not the electricians subcontractor. You would think that they should schedule the electrician first before the work so that the work is totally complete once the crew comes. I ended up calling the office, getting the phone number to the electricians, and calling the electricians myself to get something scheduled since the office could only email the subcontractor to be put on the books. -
Review 154 (2023-04-17 - Rating: 5)
I used this company last year for foundation repair and basement waterproofing which also involves adding/changing my discharge line outside for the sump pump drainage. I then used them again last week to deepen my sump pump pit, put in a new sump pump, and extend my discharge line, as when they put it in last year, it was causing lots of mud because of the way my yard sits. There was a discrepancy with the work that was done last year and this years installers had the courtesy of being honest with me and telling me they did not complete the job 100% correctly. I was/am SO grateful that he was honest in sharing this with me. After reaching out to the supervisor, the issue was resolved and a heavy discount was given for the job not being completed 100% correctly. I would 100% use this company again and had EXCELLENT customer service! My Forman this year was Nick Peters and coforman was Keon Smith. The supervisor I spoke with was named Bryce. Everyone was extremely friendly and kind. A specific huge shout out to Nick as well because I was not home during the install and he called multiple times to keep me apprised of the progress. -
Review 155 (2023-09-14 - Rating: 5)
We couldnt be happier with the service of JES. Gerard and Moe were fantastic! They were very personable and professional. Theyre work ethic was wonderful. We would gladly recommend this company to anyone. -
Review 156 (2022-09-16 - Rating: 5)
Just had the best customer service experience of my life with these guys. Foreman David Gaskins came out to my place and immediately flagged some issues which were overlooked by the salesman they had sent out to provide me with an estimate for a sump pump upgrade. I spoke with his manager, Zach Wonder, and, after a little back-and-forth, he said that the contractor was right and they needed to do slightly more work at my place than they originally thought. He sorted me out almost immediately with free add-ons as an apology for the confusion and pushed my case back to the scheduling department. I could not be more pleased with the service I received today, great job guys! -
Review 157 (2023-03-03 - Rating: 5)
I want to compliment the JES gentlemen who repaired an underground sump pump discharge pipe on 3/2/23. Santos Ramirez Cruz, Jeuris Pujols Flores, and Anthony Ross, Jr. were sent by JES to correct the pipe installation performed by JES in December. Mr. Cruz and his team assessed the situation and decided in order to get it right to dig up the original pipe and set a new pipe lower in the ground. This included re-routing the pipe, installing elbow connections and taking up (and replacing) a section of the sidewalk. They addressed every concern I had about the original installation. It was clear they were committed to providing an excellent finished product. They were professional and great communicators. I am very pleased with the results. -
Review 158 (2021-06-13 - Rating: 5)
Contacted this company about some foundation concerns as we live very close to the water. They came out and explained our options in detail with an estimate provided. The team that showed up to do the work was exceptional - Arjan - the project leader was professional and very detailed about each step of the work which my husband appreciated. The other workers Marion and Brandon worked very hard and saw the job through till the end and worked together! Happy to have them do the work and they were great !! 5 stars for this team !! -
Review 159 (2023-09-01 - Rating: 5)
Jeanne from Jes Foundation Repair came to my house and checked around it for any issue with the foundation. After the inspection and evaluation, she provided an estimate to fix the foundation problems found. She was very professional and knowledgeable, and also explained very detailed what needs to be done. Definitely we would highly recommend. -
Review 160 (2023-03-20 - Rating: 5)
I had 2 crews do work at my house. 1st crew Nick & guys (do not remember their names) did a great job on water proofing my basement & cleaning up. They would tell me step by step what they would be doing.2nd crew was with Santos, Keon, and John only on the job for 1 week, worked so hard hooking up the sump pump outside to downspouts and to PVC pipe laid so water drained properly away from the house. You could not tell where they had dug up the lawn to lay PVC pipe.Richard who was over these 2 crews was also great in listening to what I wanted to have done. Also, both crews as Richard were there to please the customer. -
Review 161 (2021-04-14 - Rating: 5)
So happy with our decision! We were unsure what the issue was with our house, JES came out to assess the situation. Zach W was great and he put our minds to ease. Our issue was resolved when we installed the dehumidifier.The guys who came out to do the install were very professional and polite. Sanga and his crew Troy and Devin worked hard in the rain to install the drainage pipe. They even washed the excess dirt off the sidewalk which was appreciated.Thank you JES for the great service! -
Review 162 (2022-02-23 - Rating: 5)
The whole JES crew did excellent work. A special mention for Dave G and Dillion feels appropriate as they really went the extra mile with their consistent feedback, approachability, and attention to detail.They went above and beyond by re-assessing the initial work order once they drilled into the foundation. They assessed my situation did not require the full gamut of expected work and parts which ended up saving me over a thousand dollars for the work. -
Review 163 (2020-10-08 - Rating: 5)
JES lifted several sidewalk areas for me. Vince Gardner and Clifford Scott were very professional, knowledgeable and neat. I highly recommend this crew. I am very pleased with the repairs to my sidewalks completed by these guys. JES also went above on the scheduling for me to complete the work before my sons wedding the following weekend. Thank You. -
Review 164 (2022-10-18 - Rating: 5)
Had Gutter rerouted under my walkway into my yard- excellent job Michael Kuffour and Megan Hartman. They worked very hard to meet and exceed my expectations. Was very appreciative of their going above and beyond. They literally worked all day. I was impressed with them continually asking and making sure job was done the way I wanted.My concrete walkway was raised and repaired by Daquan Alford- who was patient and attentive. Was very pleased.Finally- David Gaskins kept in touch throughout the process to make sure I was satisfied.Thank you so much. -
Review 165 (2022-03-03 - Rating: 5)
JES Foundation Repair completed my crawl space encapsulation on Tuesday, March 1, 2022. I am very happy with the work. Jeff Oosterhouse was my Certified Field Inspector and Jeff provided me a lot of details. Antoine and Sherman, installers showed outstanding customer services and their work was fantastic. Both Antoine and Sherman provided me with step by step instructions and their knowledge of the process and installation was very informative. They even walked me outside to show were the dehumidifier will be draining. In addition, Antoine and Sherman cleaned the area up and even cleaned the hall wall. Also, they encourage me to get the maintenance plain to ensure the extensive security of my system. Thank you, Coretta. -
Review 166 (2023-10-27 - Rating: 5)
Aden and Tim came out with all smiles and a win win attitude 😁. They did an amazing job! I am very pleased with the work done to restore my home. Thank you Aden, Tim, Adontis and the Baltimore home team. -
Review 167 (2023-04-30 - Rating: 5)
Jacking system was installed to level my floor. A great job was performed by the JES team with Keith B, Roberto H, and Johnny L. These gentlemen were very helpful and all the areas perfectly cleaned up before they left my site. I will recommend them to anyone that asks for recommendations. -
Review 168 (2024-05-17 - Rating: 5)
Santos Cruz, Joseph Dada and Robert Hamric came out to finalize the install of some beams and intela jacks in our crawlspace.There was almost no clearance down there but those dudes made it happen! They put in an extremely long day in dirty small space and knocked it out of the park -
Review 169 (2024-06-13 - Rating: 5)
David T,, Ben and Riley showed and got the job done! They were professional and cared about my concerns. Fantastic job!! -
Review 170 (2022-11-22 - Rating: 5)
First and foremost, I NEVER write reviews; however, I found it necessary in this case because the two young men who came to perform the work were true professionals. Foreman Michael Kuffour and Co-foreman Alan Brown arrived on time! They professionally introduced themselves. I felt immediately at ease because once I directed them to the area that needed repair, they quickly communicated operation issues and recommended changes so that the work to be performed was accurately understood in laypersons terms. They utilized precision measuring instruments and fixtures to measure the dimensions of finished work pieces: downspouts and sump pump operations. They were extremely conscientious and ensured that work complied with all relevant codes, standards, and job specifications. They followed procedures to maintain the work environment neat and orderly. Mike, the Project Supervisor, arrived. Mike was knowledgeable and provided information on further work and any materials and equipment needed. He communicated ways to gain efficiencies and more effective installation methods in collaboration with us (the customer), which I greatly appreciated so that we could meet the goals and work towards a final resolution to our water problem. He inspected the Encapsulation work under the crawl space also. Once the meeting was over, I felt secure that the remainder of the result would be proficiently performed and up to code. I recommend JES to anyone, for they provide A-1 work. The guys that they sent were tens (10) in every sense. For this, I give them five stars ***** . Thank You -
Review 171 (2023-09-21 - Rating: 5)
We are extremely satisfied with the foundation work JES did for us. They were professional, efficient and courteous. Kudos to Aden, Jeremy and Chance for a job well done. -
Review 172 (2022-10-26 - Rating: 5)
The team of Ron, Derrick, and James arrived on time, so that was off to a great start. And honestly... it only got better from there. They were all very polite and professional as they completed their work. They had a rough start due to street sweeping on my street that was out of all of our control, but it was a very resilient team: this minor hiccup did not phase them. They also answered my questions and gave me a nice walkthrough of what was completed once the work was done. I have a tiny basement and a very small crawlspace, so they were able to complete all of the work in a day. They also did a really nice job cleaning up after themselves. My basement crawlspace definitely looks less spooky: here is hoping it is now less damp after the encapsulation! Also, thank you to Michael Stehman who came out to give me a consultation/assessment on the crawlspace work. -
Review 173 (2021-08-25 - Rating: 5)
Initially we signed up to have a retaining wall repair- eventually ,we did not use JES to complete our project. However, I do want to say the company is very professional, and responsive to our needs for the entire process. I want to give a 10 star rating to the employees of JES: Sango, and Mike(who were the physical project workers ) they were beyond excellent in their work ethic and professionalism. The Middle River office has exceptional phone response and staff: Canessa and Charity, who were great at listening and following through on our requests. George, Corey and Mike, who were sales and supervisors were very responsive and professional and great to work with, if ever you indeed need their company to do a project for your home. JES should be extremely proud of their staff and workers! I was very impressed with them and comfortable with them at my home and if i was their employer,i would be sure they got great bonuses and benefits for their great representation of the company they work for.Cheryl -
Review 174 (2023-01-04 - Rating: 5)
Megan H and Blake A. Did an annual service on my inner gutter system and sump pump. They explain what they would be doing. I informed them of an issue I had during the recent cold snap. A recommendation was given along with price. At no time did I feel pressure to go with the recommendation. I went with the recommendation for the extended discharge line and freeze guard. with the sump pump line there was an issue they informed me about and what they plan to do to correct it. I am happy with the outcome and their service. -
Review 175 (2022-12-10 - Rating: 5)
Neri, Denison Fuentes, Juan Mata and Angel Mata did an awesome job in fixing my basement. They were very professional. They made sure that I was satisfied with the work also explained everything that they were doing. THAT CREW WAS AWESOME, OUTSTANDING!!!!!! I would recommend them to anybody..Thanks JES for sending such and awesome crew to my home. The driveway team was also awesome.Excellent all the way around. -
Review 176 (2022-06-03 - Rating: 5)
Our journey started with Field Inspector Thomas who was very thorough in explaining the entire process. On the day of the job we met Foreman TJ and his crewman. They were a top notch team of professionals. Their work from start to finish was meticulous and when they were done, other than our level patio, they left no trace. I highly recommend JES for their professional and quality service. -
Review 177 (2024-03-28 - Rating: 5)
Antione and Gerald were wonderful! Great attitudes, great energy, very friendly, professional, patient, explained everything, and just all-around awesome! Thanks so much for all the hard work! Its very much appreciated! -
Review 178 (2022-01-27 - Rating: 5)
I had a sinking garage floor that needed raising and stabilizing. Brian R. did an outstanding job! He took the time to discuss my expectations about the job and clearly and patiently explained the pros and cons of all aspects of the work. He was very careful and and professional. Everything turned out great! -
Review 179 (2023-04-25 - Rating: 5)
My front concrete entry/stairs to my house has sunk and become uneven over the years. I called Jes Foundation Repair and Tom Rogers came out and spent a great deal of time explaining the process they use to lift the slab using the Polyrenewal system to lift the slab back into place and make it waterproof under the concrete. Daquan and Kavon came out, explained in detail what they would be doing before they started. They were so friendly and helpful and did a wonderful job! My front entry way is now level and looks great. Thank you guys for doing such a wonderful job. -
Review 180 (2021-01-15 - Rating: 5)
My home foundation was repaired this month by JES. I didnt know what to expect and was nervous. JES was referred to me by a friend. I had an Outstanding experience! Lisa, the office representative provided friendly customer service with scheduling and returned calls. Zack, Certified Field Inspector, helped me to understand the foundation situation with my home and the next process steps. The service team, Rudy G, Victor C, David P, deserve a rate of 5 for the professional outstanding foundation work they completed on my home and left my home area clean. George, Baltimore supervisor s attentiveness to answers all of my questions and concerns to my satisfaction was appreciated. JES is a company that I will definitely recommend to others. Extremely Satisfied Customer!! -
Review 181 (2023-11-22 - Rating: 5)
For the most part, my experience with JES was positive. They are a bit pricey, however. But the installers (Gerry C., Gerald P. and John J.) were on time, very professional, and did an excellent job. -
Review 182 (2023-02-23 - Rating: 5)
Our Home received structural repairs to 200+ year old support logs with associated humidity and dampness problems in our basement. The repairs occurred approximately 1year ago.We just finished with Megan, who performed our annual inspection. She arrived promptly at our 8 AM appointment time, calling first to confirm.Megan was professional, courteous, and very thorough.She was very comfortable educating my wife and I about the system, including some tips on maintaining the system.She quickly corrected problems that she saw with the system and explained the rationale for doing so.We both definitely give Megan 5/5 stars for her friendliness and efficient service.We will definitely request her for our next annual check up. -
Review 183 (2023-09-03 - Rating: 4)
Mr. Jason Gamse came out to assess our foundation concerns. He is extremely knowledgeable. He was professional and took his time doing the inspection inside and outside, explained the process, and provided the approaches to address our foundation concerns. We look forward to JES stabilizing the foundation of the Beasleys home. -
Review 184 (2021-12-19 - Rating: 4)
No company is perfect but some make an effort to give you service that you pay for and more.I appreciate the men who treated my home like it was their own.Their names are Sanga, Mike B Sr and Mike B Jr... These men did a wonderful job.They worked hard and cleaned up after themselves.Im not getting paid for this review but I received more than what money can buy.Thank you, Dallas for excellent service and hopefully new friends.Thank you -
Review 185 (2021-07-12 - Rating: 5)
Corey Huntley arrived ON TIME for our initial meeting and estimate. He was friendly and very professional. He spoke with us to discuss our needs and concerns. We were interested in the raising of our front sidewalk and cement slabs around our inground pool. He then did a walk through of our property and pointed out areas that needed to be lifted. He drew out a plan for the work to be done, provided us with a visual presentation, and answered any questions that we had. We did sign a contract with JES and hope that all the work will be done,as promised AND to our satisfaction. We will follow up with another review once the work is completed.
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