Mr. Handyman of Norwich, New London and Glastonbury

Photo of Mr. Handyman of Norwich, New London and Glastonbury

Located in Norwich, Connecticut

Address: 66 Franklin St Suite 11, Norwich, CT 06360, United States

Phone: +1 860-300-3486

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services

Categories

  • Carpenter
  • Handyman/Handywoman/Handyperson
  • Dry wall contractor
  • Electrician
  • Flooring contractor
  • Kitchen remodeler
  • Plumber
  • Tile contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-25 - Rating: 5)

    Recently moved into a newish home in Norwich CT from out of state. Bought the property sight unseen so we were expecting a few situations to pop up. 3 months post move-in, we discovered termites working their way through the framework around an exterior garage door. Jesse came over to assess the damage and then advise. Extremely prompt. Extremely courteous and professional. He worked alongside us to come up with a plan to replace the door. Established a budget with us. Worked through every conceivable angle to overcome the termite problem, and he even advised how to flex the budget where it might extend us too far. We pulled materials, and he was back within the week. New door installed within hours. Tight; well built. Complete improvement to the entryway ... AND used synthetic materials over wood. Area around entry cleaned and cleared. All detritus hauled away. Jesse (and Mr. Handyman - (as Cody was also very considerate and prompt with scheduling)) truly went above and beyond installing solid product and helping overcome all issues.

  • Review 2 (2024-06-06 - Rating: 5)

    Outstanding service from start to finish. I wish all home maintenance services were run this well. They set the bar pretty high and in the future they are our first call. We had a large decorative mirror hung in our dining room. Our technician, Jesse had the expertise and equipment to handle the installation. Could not be happier. Why take chances with other outfits? Read their reviews and then give them a call.

  • Review 3 (2024-10-30 - Rating: 5)

    James from Mr Handyman was very professional and friendly. He has a wide range of skills that definitely came in handy! I recommend him very highly!

  • Review 4 (2024-10-08 - Rating: 5)

    Mr Handyman is the best !!!! It was so easy to schedule an appointment . James arrived at our house on time . He was so nice , knowledgeable and friendly. His work is meticulous. Thank you Cody and James !!!!!!

  • Review 5 (2024-10-23 - Rating: 5)

    James was awesome! Polite explained what he was going to do and fixed it!! Cody was super helpful getting James here fast.

  • Review 6 (2024-12-23 - Rating: 5)

    Did a great replacing the kitchen faucet! Also repairing the dryer vent!

  • Review 7 (2024-01-31 - Rating: 5)

    I highly recommend Jessie, who did an excellent job enclosing air conditioning ducts in the master bedroom closet and altering the Family room fireplace surround to enable the installation of a gas fireplace insert. He was creative and knowledgeable in his solution design and very thorough in his clean-up after installation. The end result looks great. We will be using him for any future needs.

  • Review 8 (2024-04-27 - Rating: 5)

    Courtney, The sales rep, was awesome.Also thank you for Jesse Craig. The technician that came out that did the physical appraisal although I never met him in person I spoke to him over the phone. He explained in details the appraiser procedure and he was very professional, he represented, Mr. Handyman, and a very professional way. It’s technicians like him That place your company light years above the rest.. I just wanna make sure that he gets Credit and recognition he deserves.(kudos to him) ⭐️⭐️⭐️⭐️⭐️/👍🏽👍🏽Thank you in advance, for all your help.

  • Review 9 (2024-04-06 - Rating: 5)

    Exceptionally well-run biz and Jesse & James are absolutely top-notch...very personable, and they know more about your project than you do (or I did!). Reliable, can-do dudes who can do just about anything and are very patient with seniors. Veritable godsends!

  • Review 10 (2024-07-26 - Rating: 5)

    Prompt, efficient service. James came to our home today and performed all the services we requested. Highly recommend

  • Review 11 (2023-12-22 - Rating: 5)

    Jesse did a fantastic job reinstalling a large piece of my siding that had blown off the house after Mondays disasterous rain & wind storm. Jesse knew exactly what he needed to do and finished nailing the siding back in place in no time. He was extremely friendly and demonstrated that hes a true professional. I wouldnt hesitate to have him do more work at my house.

  • Review 12 (2024-11-07 - Rating: 5)

    The professionalism and the work done exceeded our expectations. We’ll definitely recommend and be using this company again!

  • Review 13 (2025-01-05 - Rating: 5)

    James was excellent craftsman. He was knowledgeable, pleasant and polite. Thoroughly professional. I have used James twice through Handyman and he has done awesome work. Highly recommend Handyman and James especially!! A+

  • Review 14 (2023-06-16 - Rating: 5)

    This is the second time I’ve use Mr. Handyman and it won’t be the last! Dean came out to my house the first time to replace siding on our house. He was so helpful and friendly and informative that I called back and requested him again for a different project. They were able to fit me into the schedule the very next day, and Dean was able to help me out with a product on my front porch. I’m so glad I found a handyman for all sorts of different projects! I definitely recommend this company, and ask for Dean! He’s the best

  • Review 15 (2023-11-15 - Rating: 5)

    I called Mr. Handyman (Norwich franchise) and my call was answered by a live person, and my service scheduled in 4 business days. I was given an accurate estimate and 2 hour window for arrival. Text and email were used to confirm the appointment and to let me know when the service person was on the way. Jesse the Handyman was polite, knowledgeable, professional and completed the projects in a timely and skillful manner. I will use this service again.

  • Review 16 (2024-06-20 - Rating: 5)

    Jesse Craig was very knowledgeable of the problem with my squeaky stairs,he went above and beyond to make sure every noise was gone.He was very neat and cleaned up everything after he was done.A job well done.I would also like to commend Cortney for setting up the estimate and repair in a timely manor.Thank you all,Ten **********s

  • Review 17 (2022-12-09 - Rating: 5)

    I used their services for installing a dryer vent under our crawl space to vent outside instead of under our home. James was very courteous, walked thru the job and did for slightly less than quoted, a pleasant surprise. He did the work and took pictures to show me so I didn’t have to crawl under to see it. Very positive experience and will keep them in mind for the next thing that eventually comes along being a homeowner. Well done James!!

  • Review 18 (2024-10-19 - Rating: 5)

    Mr. Handyman was great! Called and Cody was able to schedule me right away. James came and so nice, knowledgeable and pleasure to talk with. Needed new dryer duct hose, James went to buy at Home Depot, returned and installed and also new vent cover. Very satisfied! Thank you James! Highly recommend Mr. Handyman and definitely will call again!

  • Review 19 (2022-04-10 - Rating: 5)

    I am so glad my husband and I went with Mr. Handyman to have our dining room ceiling replaced! The company is very reputable, the work was absolutely exceptional, and the customer service is excellent. The carpenters Jessie and “Al” are top notch, as is Courtney, the office manager/owner. Would highly recommend this company to anyone needing work done in their homes.

  • Review 20 (2023-04-12 - Rating: 5)

    I had Jesse come to our home to rip up a old subfloor that was put in improperly in my basement, he did a amazing job, got rid of all of the flooding did a amazing job cleaning and making sure no nails were still sticking out. He also hung a shade for me that seemed like it took him 2 minutes! Will definitely be requesting him by name for any other jobs I need done in the future!

  • Review 21 (2021-12-07 - Rating: 5)

    The technician was on time and very polite and knowledgeable. We had a tricky fan installation and he did a really good job. He mounted the fan in between the ceiling joists and installed an insulated exhaust line with a exhaust vent in the wall. He discussed everything with me before performing the work and answered all of my questions. Overall I’m very satisfied with their service and would use them again.

  • Review 22 (2024-12-04 - Rating: 5)

    Mr. James always does a thorough and professional job no matter what the job is.

  • Review 23 (2023-03-06 - Rating: 5)

    I had a huge hole in the ceiling that needed repair and replacement of our front porch railings. ( a drunk driver drove up our lawn and landed at our front porch). We had the railing fixed by someone else but after a short time they were loose and wobbly! James did such a great job pulling out the rotted drywall and insulation. The repair was perfect! James also replaced the whole front porch and stair railing! It is secure and looks terrific. James worked super hard and even with a few unforseen challenges was able to do the job in the time promised! I greatly appreciated his awareness and consideration of the budget! Yes I would for sure have James with Mr Handiman services do other jobs for me!!

  • Review 24 (2022-04-13 - Rating: 5)

    I had Jesse Craig came over to do some drywall repairs and did a awesome job! He even went out of his way to give me other information of the house and what I can do to make it look better. I will be definitely using this company again!!

  • Review 25 (2024-10-16 - Rating: 5)

    I just completed a walk-thru with Jesse for an estimate of my desired work. He was patient, attentive to the highlighted areas, and knowledgeable enough about those areas to explain the problem(s) to me and gain my trust. Jesse did not come with a salesman mentality. Rather, he took the time to help me understand what would need to be done and why. He also gave clarity about the company’s services and how they work together, so that I am looking forward to giving Mr. Handyman a try at addressing my needs. Overall, he went above and beyond; and I have to say that we need more Jesse’s in the world.

  • Review 26 (2023-01-18 - Rating: 5)

    I had a complicated bathroom ventilation problem. Jessie showed up (on time), did the trouble-shooting, and fixed it. Just like that. Folks, this is the way life is supposed to be! This was my first time using this company. Mr. Handyman is now my go-to company for household repairs that I cannot manage on my own. I am totally satisfied with this outcome.

  • Review 27 (2022-06-02 - Rating: 5)

    Ive used this service twice and both times my technicians were professional , nice guys who were a pleasure to deal with. I could ask them any question and they would give me an answer that was informative and helpful even if it wasnt directly what they were working on at the time. It made me feel good about hiring them to come back when I need help again they both knew their stuff. When they were done they cleaned up and the price was less than I thought it would be. So happy with their work.

  • Review 28 (2024-11-08 - Rating: 5)

    This company was professional and exceeded my expectations. I will 100% be using them again

  • Review 29 (2022-04-28 - Rating: 5)

    Jesse was awesome. Completed all the work ahead of schedule and even fixed a window I forgot to mention while I was delayed picking up supplies for deck repair. He even suggested a cheaper alternative to fix the deck. Already lining up more chores for him!

  • Review 30 (2023-06-11 - Rating: 5)

    I could not have been happier with the company, especially the two guys (Jesse and James - really!) who did the work. Efficient, pleasant, helpful, and got the jobs done that Id been putting off for far too long. Ill definitely be calling them in the future.

  • Review 31 (2022-08-19 - Rating: 5)

    Mr. Handyman was able to perform our service within a couple of days which really got us out of a jam. James and Robert were fast, skilled and professional. They did a great job. Would highly recommend Mr. Handyman. They will be our first choice for any future repairs.

  • Review 32 (2022-02-10 - Rating: 5)

    Very pleasant, professional people both on the phone and doing the work at my house. I requested service through the website and heard back very quickly. They followed up consistently to get the info they needed about the job and got it done, despite challenges getting the materials needed. I will definitely contact them again ☺️.

  • Review 33 (2023-08-22 - Rating: 5)

    Dean was very professional and all the items we had on our list were completed in a timely manner. I will use them again if we need work done around our home.

  • Review 34 (2024-12-06 - Rating: 5)

    Mr. Handyman has become a trusted part of maintaining our home, excelling at everything weve thrown their way from creating a decorative panel for our new dishwasher to fixing cabinet drawers that wouldnt stay closed. Highly recommend!

  • Review 35 (2023-03-23 - Rating: 5)

    Perfect experience. The responsiveness was great, final amount was exactly as estimated, and great quality. Cortney and Ben were both fantastic to work with. I will certainly be a returning customer!

  • Review 36 (2020-12-03 - Rating: 5)

    Very professional and courteous! Fair price for required work. He replaced missing vinyl siding, repaired soffit, attached siding that had not previously been installed properly by a different company, check other siding and cleaned downspout.

  • Review 37 (2021-07-28 - Rating: 5)

    Today was the first time we used Mr. Handymans services and we are so happy that we did. We had a cracked undermount bathroom sink and had been told by 3 different plumbing supply stores that installing an undermount sink almost always requires the counter to be replaced as well because the counter usually breaks when the the broken undermount sink is being removed. Well, my husband and I decided to at least try to get someone to remove our sink from our granite countertop without breaking it. Justin arrived on time and was very pleasant to talk to. I was so happy when he had announced that he did manage to remove the cracked sink without damaging the granite. He then installed the replacement sink and it looks absolutely beautiful. After he cleaned up, I told him that I plan to have him back again because it is now harder for us to do a lot of the things that were easy for us to do when we were younger. It was easy to see that Justin takes a lot of pride in his work and I will be requesting for him specifically to come to our house again.

  • Review 38 (2021-05-27 - Rating: 5)

    Was very pleased. Called in the morning and they had someone out to my house within hours. The representative was very professional. Made excellent recommendations for repairing my deck and helped save me some money.

  • Review 39 (2022-01-03 - Rating: 5)

    Jesse Craig was my technician. He was professional and on time. Did everything we asked for quick and efficiently. Mr. Handyman is lucky to have him on staff. Will ask for him by name when we have other work done!

  • Review 40 (2024-08-31 - Rating: 5)

    James was fantastic. professional and skillful from start to finish. The process was seamless and knocking out our list in one session saved us time and frustration. Use Mr. Handyman of Norwich if you have a list of miscellaneous to dos. Its worth it.

  • Review 41 (2022-11-19 - Rating: 5)

    Built new 24X12 Ipe deck, installedlarge thru the wall AC and built custom insulated, removable cover for winter, various other upgrades and repairs.All, excellently done!!

  • Review 42 (2024-11-04 - Rating: 5)

    Craig was an excellent repairman. I’ll ask for him again.

  • Review 43 (2024-10-24 - Rating: 5)

    Jessie was terrificCompetent, friendly, knowledgeable, and cleaned up after he was finishedWill use again

  • Review 44 (2023-06-07 - Rating: 5)

    I hired Mr. Handyman to replace my front storm door. I ordered my new storm door from Home Depot. They picked it up for me and brought it to my house to install.

  • Review 45 (2024-11-11 - Rating: 5)

    They came in the time frame stated. Friendly answered questions we had.

  • Review 46 (2022-12-15 - Rating: 5)

    Dean was a very good handyman. He saved us a lot of money. That’s why they call him. MacGyver and I really appreciate it.

  • Review 47 (2022-03-25 - Rating: 5)

    I had them do subflooring and flooring they came in removed the subfloor and added the floor in two days time company was very professional the employees did their job and actually cared about the customer and what the floor was going to look like it took their time to make sure I was happy with the job and I would give High recommendations of this company to anyone that ask me or anyone I tell about this companyJessi and James are great employees and I look forward to seeing them again in a few weeks

  • Review 48 (2021-05-12 - Rating: 5)

    Great help on mounting the 85 inch TV. I had already done the measurements/studs identified and what not, but really needed the assistance and precision on drilling into the studs and attaching the lag screws.

  • Review 49 (2021-05-26 - Rating: 5)

    Very professional, friendly, Did the job well. Would call again for needed work to be done. will refer to friends..Had 6 windows that required recaulking.. lew

  • Review 50 (2024-01-08 - Rating: 5)

    Did all on my list and is coming back when I get the part we ordered. Very nice man!

  • Review 51 (2022-02-28 - Rating: 5)

    Replaced wind damaged aluminum trim near edge of porch roof. Excellent work and done very quickly.

  • Review 52 (2024-11-15 - Rating: 5)

    All the above, you guys are my life saver for all the things I need !! Jesse is awesome and getting stuff done makes life a little easier!! Thanks Sooooo much

  • Review 53 (2024-03-01 - Rating: 5)

    Thank you Jesse for a job well done. My apologies for having to work around so many people.

  • Review 54 (2021-08-31 - Rating: 5)

    Dean was very pleasant and did a great job! Very professional. Glad I called them!

  • Review 55 (2023-09-15 - Rating: 5)

    James Allen are tech was phenomenal very pleased with the work definitely recommend.

  • Review 56 (2022-05-11 - Rating: 5)

    The team arrived on time, they were professional, courteous and did an outstanding job. They left the areas clean and free of debris.

  • Review 57 (2024-04-21 - Rating: 5)

    Excellent work at a fair price. I will use this company again.

  • Review 58 (2021-01-05 - Rating: 5)

    Fantastic all around! Scheduling was easy, our contractor was on time, knowledgeable, and efficient! Would absolutely use again!

  • Review 59 (2021-12-21 - Rating: 5)

    Called them and they came next day took care of a service call for our company- located out of state-Great service / Good pricing.

  • Review 60 (2024-03-12 - Rating: 5)

    I will definitely be using this company in the future for other home improvement needs that arise.For some background, I have an older home (early 1960s) and the doors that came with the house were warped, hollow-core, inefficient and ugly. Trying to replace them has been a chore. Mr. Handyman is the 3rd company we have tried this year, 6th that we have tried since we bought the house, with each contractor identifying more and more reasons that they did not want to replace the doors or how complicated it would be to replace them. Earlier this year we purchased new doors with one contractor who dropped out, and upon finding a new contractor they advised us that the threshold for each door needed to be a custom depth because the original doors were much deeper than a standard size today (which was not communicated by the other contractors.) After telling us how we could still use the doors we had, that contractor suddenly became difficult to pin down to schedule the work to be completed. Enter Mr. Handyman. Their website was very easy to use, I was able to request a quote for exterior door installation and the office manager called me the same day. I explained my situation, she told me she had someone who could take care of the job and about how many hours it could take, and we got the work scheduled to be completed.Jesse was the handyman assigned to my work, and he was very professional, knowledgeable, and skilled. While Jesse could see that this would not be a quick task, he was up for the challenge and completed the work in fairly close to the agreed upon amount of time. He spent two days here, one day he was assisted by his colleague James (who was also very professional) and the second day on his own. Our back door and storm door were removed and new ones installed, and then our front door was removed and a new one installed. While each door had its own quirks to be handled, he completed the work and took care to make appropriate recommendations for how to solve any issues that came up. The cost for the work completed was very reasonable. I would recommend this company to anyone who needs prompt, professional service at a reasonable price.

  • Review 61 (2021-06-09 - Rating: 5)

    I had a pole feeding system for birds installed, ceiling light, curtain rod, and closet shelving repair. Having Justin back next week.

  • Review 62 (2021-10-12 - Rating: 5)

    Rich showed up on time and completed the work quickly and professionally in less time than expected. Will definitely use them again.

  • Review 63 (2021-11-01 - Rating: 5)

    I was very pleased with Jessie and slightly less pleased with Richard but overall a good experience.

  • Review 64 (2024-02-02 - Rating: 5)

    The technicians showed up and promptly got measurements, one person started removing the old door while the other did the material run. The door replacement was smooth and they cleaned up well after themselves. Very knowledgeable, great work ethic, and professional. Highly recommend to anyone!

  • Review 65 (2021-06-22 - Rating: 5)

    Thank you so much for all your hard work and effort repairing my deck. James is awesome!

  • Review 66 (2022-07-27 - Rating: 5)

    Repaired screens on porch, and did a great job!! Very professional and clean work.

  • Review 67 (2021-06-30 - Rating: 5)

    The Mr. handyman that came to our house was on time, proficient for the task, speedy, and pleasant. I know we will call again.

  • Review 68 (2021-06-03 - Rating: 5)

    James was fabulous... professional & did beautiful work. Thank you for beautiful floors!

  • Review 69 (2022-01-17 - Rating: 5)

    Dean Cormier come as scheduled and was able to install a new celling fan and two switches perfectly/

  • Review 70 (2021-11-08 - Rating: 5)

    Great job! Installed an attic ladder and did excellent work. Thank you!

  • Review 71 (2021-08-31 - Rating: 5)

    Dean was very professional, pleasant, on-time & fast! Doesn’t get any better than that.

  • Review 72 (2022-01-19 - Rating: 5)

    Very friendly and excellent work. Definitely recommend and will hire again

  • Review 73 (2023-12-12 - Rating: 5)

    Jesse was very thorough & conscious of my budget. Very much appreciated...

  • Review 74 (2024-05-21 - Rating: 5)

    Dean is fantastic. Always does a neat and thorough job.

  • Review 75 (2020-01-15 - Rating: 5)

    Mr Handyman was recommended to us by many of our friends and were very pleased with the reliable and prompt service!

  • Review 76 (2023-05-25 - Rating: 5)

    Service was excellent, from Courtney who set up appointment to Ben Lawton who did the work. I can’t say enough about the expertise, courtesy and professional attitude of Ben. We have additional work that needs to be addressed and will ask for Ben!

  • Review 77 (2023-06-15 - Rating: 5)

    Everyone I worked with was delightful. Our day job was quoted quickly (and accurately), then finished on time. Thank you!

  • Review 78 (2023-06-29 - Rating: 5)

    James was very nice, ontime and got the job done quick..I would recommend to amyone

  • Review 79 (2023-07-05 - Rating: 5)

    We had him replace some of our vinyl siding that had been damaged by rocks. He did an excellent job and we were very happy about it.

  • Review 80 (2023-02-02 - Rating: 5)

    Replaced the kitchen floor and installed new refrigerator and took old one away. They were quick clean and efficient! Excellent job!

  • Review 81 (2024-02-21 - Rating: 5)

    The worker was on time, professional and friendly.Would use these guys again

  • Review 82 (2022-11-15 - Rating: 5)

    The team was so professional and pleasant! They did a really good job… and saved us so much time! Already thinking of how to use them again!

  • Review 83 (2021-11-03 - Rating: 5)

    My whole experience was great. An efficiently run front office, with email and text confirmations, set the tone. Dean came on time and did a great time on my project. I booked him for another project before he left. So glad to have found someone reliable to help with my home projects.

  • Review 84 (2022-07-15 - Rating: 5)

    Jesse was right on time, ready to get to work and did an excellent job. Courtney was prompt and thorough on the phone and both did a great job in assembling a detailed quote for further services. Thanks!

  • Review 85 (2021-10-10 - Rating: 5)

    Installed a fireplace mantel. Did a great job!

  • Review 86 (2020-10-22 - Rating: 5)

    Mr. Handyman is convenient, fair, and affordable. They are perfect to use for all kinds of projects around the house that are either too complex for your skill set or you just dont have time to do yourself. Ive even referred my mom to them for projects around her house - which keeps her AND me happy!

  • Review 87 (2021-11-11 - Rating: 5)

    Dean was very professional and listened and understood what I wanted .Made repairs and a very quality product.Would recommend using Mister Handyman to anyone seeking a professional organization

  • Review 88 (2020-10-09 - Rating: 5)

    I really like Mr. Handyman. It’s like the easy button for homeowners who might bite off a bit more than we can chew. A+

  • Review 89 (2021-10-19 - Rating: 5)

    Excellent work by the handyman--I think his name was Dean...Professional and meticulous...High grades...The man deserves a robust raise in pay...

  • Review 90 (2020-01-15 - Rating: 5)

    Awesome service and people! Would definitely recommend!

  • Review 91 (2021-10-27 - Rating: 5)

    Rich is definitely not afraid to get his hands dirty! Removed 860 square feet of old insulation on schedule and under budget.

  • Review 92 (2020-01-15 - Rating: 5)

    Awesome service!!!! Keep up the good work!

  • Review 93 (2021-05-17 - Rating: 5)

    New Closet Doors installed. Professional. Job done well.

  • Review 94 (2019-09-06 - Rating: 5)

    Great service, reliable and professional!

  • Review 95 (2022-07-23 - Rating: 5)

    Deck repairs, excellent job

  • Review 96 (2021-11-30 - Rating: 4)

    Installed wall air conditiomer

  • Review 97 (2020-01-14 - Rating: 5)

    Great service!

  • Review 98 (2019-09-05 - Rating: 5)

    Amazing service!

  • Review 99 (2022-08-17 - Rating: 5)

    Justin crushed it

  • Review 100 (2025-01-08 - Rating: 5)

    James Allen is my go-to guy when I need help. He gets multiple tasks done in minimum time and the quality of his work is top notch.

  • Review 101 (2023-03-28 - Rating: 5)

    Kitchen cabinet name.

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