Astacio Heating, Cooling, Plumbing & Electrical

Located in Norwalk, Connecticut

Address: 70 Fort Point St, Norwalk, CT 06855, United States

Phone: +1 203-717-9312

Rating: 4.8

Services

On-site services
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-02 - Rating: 5)
Astacio installed my new boiler several years ago and did a fantastic job! Excellent customer service and professionalism. Have had them also replace my sump pump and do the annual service on my boiler, their team is great. A shout out to Noe who just resolved a perplexing issue with a radiant heat zone - all fixed and nice and warm!

Review 2 (2024-12-27 - Rating: 5)
Yadson called ahead and arrived even earlier than scheduled to repair a leaking kitchen faucet. He was very professional and shook our hands and introduced himself. The faucet was a little tricky to remove, and he had to go back out and find the correct replacement faucet. Yadson stuck with the job until it was finished. I am very impressed with his work ethic, his attitude and his willingness to go the extra mile - cleaning up and putting everything away when he was finished. I will request Yadson again for my next plumbing job. Thank you and happy new year, Yadson!

Review 3 (2024-11-12 - Rating: 5)
The first time I called upon Astacio, it was a great experience. I was walked through the repair process and is great, as I love to learn how my system operates. We had another issue recently and again, a great example. They honored a part they replaced and didnt charge to repair it. I only paid the $99 diagnostic fee. I will always use them going forward.

Review 4 (2024-12-27 - Rating: 5)
I highly recommend Astacio for any plumbing needs. Steve recently fixed a leaking steam radiator in my house and did an excellent job. Steve was incredibly kind and patient, taking the time to explain everything about the repair process in detail.

Review 5 (2024-12-18 - Rating: 5)
I had an excellent experience working with Ivan Camacho. From start to finish, he was very professional, attentive, and really took the time to understand my needs. His expertise and attention to detail exceeded my expectations, and I couldnt be happier with the outcome. I highly recommend him

Review 6 (2024-09-24 - Rating: 5)
I had an air handler unit inspection done in my condo today and I couldnt be more pleased with the service I received. Peter was professional, knowledgeable, and thorough in his assessment of my unit.He arrived on time and was very courteous and respectful of my home. He took the time to explain everything he was doing and answered all of my questions with patience and expertise. I felt confident that he was truly looking out for my best interests.Overall, I was extremely impressed with the quality of service I received during the air handler unit inspection. I would highly recommend this company to anyone in need of HVAC services. Thank you for your professionalism and dedication to customer satisfaction!

Review 7 (2024-10-23 - Rating: 5)
Oscar and Victor did a great job installing our new split system ac/ heating unit. Works great and plan to save on heating/cooling costs!

Review 8 (2024-10-24 - Rating: 5)
I had a really great experience! Would definitely recommend this company again! I needed assistance with assessing and ultimately replacing a cracked and deteriorating pipe. Alexis was on time and very professional. I appreciated his expertise and mannerism. This was by far was one of the best experiences I’ve had. Five star all the way!!!

Review 9 (2024-12-09 - Rating: 5)
Thank you for your prompt and detailed service of our boiler. Steven took great care to make sure he fully assessed our problem as well as provided a proper solution. He was smart, friendly, and detailed. Will definitely continue to use them in the future!

Review 10 (2025-01-02 - Rating: 5)
I have had nothing but great experiences with Astacio for our heating and cooling needs. Most recently, after having our tankless water heater serviced, we were advised to replace the heater. We had an experienced team ready to install the next morning.

Review 11 (2024-10-17 - Rating: 5)
Had an emergency plumbing issue and dispatch was within an hour of phone call. The technicians were pleasant, articulate, thoroughly explained issue and rectified issue where other plumbers put a band aid. Richard and Brian were extremely friendly and thoroughly cleaned up when finished (as far as wiping a spot out of the carpet). They guarantee their work and present each client with an estimate of options if there are multiple ways to resolve the issue. Extremely professional and responsive!

Review 12 (2024-12-11 - Rating: 5)
Steven was excellent! Professional and very thorough. As soon as he came in, he set a proper expectation of what I should expect and what he will be doing. He also wore shoe covers and was overall very respectful 5 stars!

Review 13 (2024-10-05 - Rating: 5)
Team leader Oscar, alongside of Nelson, and Hector, are extremely professional, super clean and very detailed oriented. I highly recommend this companyand this team.

Review 14 (2024-07-31 - Rating: 5)
Astacio did an absolutely outstanding job in researching, recommending and installing our new heat pump system. The legacy systems and configuration of our house made the job more complicated than normal. Astacio completed the job on time, on budget and with a high degree of professionalism. The craftsmanship of the work completed was top notch. We highly recommend Astacio to others. We would like to especially thank Oscar and Victor, who were the lead technicians for the installation. Well done!

Review 15 (2025-01-02 - Rating: 5)
Excellent service from start to finish. Arrived on time, did a great job of installing our tankless water heater. They were professional and very friendly.

Review 16 (2024-11-11 - Rating: 5)
Astacio Plumbings Brian F. truly knows what hes doing. He saved me hundreds and did the things that really needed fixing. This including replacing a pedestal sink faucet (big job but he made it look easy) and showing me how to change my kitchen water filter.

Review 17 (2024-07-25 - Rating: 5)
Oscar and Victor were so helpful in a huge job I had replacing a dinosaur hvac unit. They explained and cleaned up beautifully - a stressful experience turned into a great experience! Thank you to Kat from Anastacio also! She was fantastic!

Review 18 (2024-09-18 - Rating: 5)
Highly Recommend. As a first-time customer of Astacio / Sila, I had an excellent overall experience and will hire the company as my provider. In particular, the tech Ivan C., was highly skilled, experienced, and truly dedicated to solving the issues at my home. Ivan searches and searches for the right solution, not just any solution. In the end, due to his commitment to quality, the correct solution was made in one visit rather than wasting my time and money on trial and error. And, Ivan was kind and professional.

Review 19 (2024-12-27 - Rating: 5)
Oscar and Victor were the technicians who worked on my new furnace, did a great job, were very professional and courteous. I very highly recommend Estacio/Sila. Thank you Oscar and Victor . However, you felt

Review 20 (2024-12-30 - Rating: 5)
Yadson was super professional, friendly, and knowledgeable about our issue with the heating system pipes. Pricing was reasonable and scheduling was very convenient. Would recommend !

Review 21 (2024-10-14 - Rating: 5)
Technician Peter was very professional and arrived within time schedule. The job was pricey for roughly an hour and a half of labor and parts.

Review 22 (2024-11-05 - Rating: 5)
Very pleasant experience. Steven is very knowledgeable, concise, and excellent at conveying the ins and outs of systems for even a layman like myself to understand! Walked me through every step of the process and the quote as well. He even showed me where the emergency shut off are! Will recommend and will return for future jobs.

Review 23 (2024-11-26 - Rating: 5)
Christian was great! He came over to give us an estimate for tankless water heater. He was very thorough and took the time to explain what the process would be. He also found a small leak and pointed it out before leaving. Looking forward to working with Astacio going forward!

Review 24 (2024-12-27 - Rating: 5)
I am editing my initial Google Review after yet another very positive experience with Astacio and their employee Danny Figueroa. Thank you Astacio and Danny for being there for us. Appreciate it and all of you.

Review 25 (2024-10-22 - Rating: 5)
I called Astacio and they came out the same day, within a few hours. Rhonda and Mateo were extremely helpful over the phone and our technician Arsenio was amazing. He resolved our issue with our ancient furnace and did it with a smile. If you’re having issues with your home heating don’t even hesitate to call Astacio.

Review 26 (2024-12-04 - Rating: 5)
If I could give Robert Clarke 10 stars, I would! He came on time for maintenance check up on my heating system. He was prompt, informative, responsive, and professional. Thank you, Robert, for excellent service!

Review 27 (2025-01-01 - Rating: 5)
Had great service on a potential issue with my sump pump. Response was very quick and the technician diagnosed the problem and helped me problem-solve quickly. Very satisfied!

Review 28 (2024-02-18 - Rating: 5)
Astacio team was very professional, friendly, walked my wife and I through everything and were insistent to get to us to fix our heat even when a snowstorm hit. Very pleased with the end product. Thank you Danny Astacio, Jon Alvarez, and Jose Montoya

Review 29 (2023-10-04 - Rating: 5)
Steve and Evan were on time and very professional. They explained what we needed in our new home when we discovered a leak and issues with our oil tanks. The work looks beautiful. You do get what you pay for so expect to pay for quality work.

Review 30 (2024-12-24 - Rating: 5)
Oscar and Jose P did an incredible jobThey were courteous, clean, and professionalWent above and beyond to make sure the job was completed before they leftMore impressively they came out on Christmas Eve made sure my family and I had heat for the holiday

Review 31 (2024-10-11 - Rating: 5)
Alexis Torres did sensational work repairing my toilet and making sure it worked properly. He was also able to give me some great information for additional questions that I had for other plumbing inquiries that I had. I highly recommend him for your plumbing needs.

Review 32 (2024-09-26 - Rating: 5)
Steven came for a water heater diagnostic and offered superb service. He expertly explained what my options were, the difference between the water heaters they install vs competitors, and helped me understand what I was paying for, if I were to go with Astacio. Very satisfied with the friendly AND professional service I received. Thank you Steven!

Review 33 (2024-07-16 - Rating: 5)
Oscar and Nelson were wonderful. They were focused on the job and cleaned up when they were done. They showed me the new furnace and the work they did was beautiful. I am very impressed by your company and everyone I have come in contact with who works for you. I look forward to having annual maintenance completed by your company. I will recommend your company to everyone I know who needs a new system or an hvac system or maintenance. You are wonderful.

Review 34 (2024-08-23 - Rating: 5)
Astacio AC Company responded very quickly to my request even as a first time customer. Peter was extremely professional, kind and understanding. He diagnosed the AC problem immediately and completed the repair very quickly!I will continue to be a customer!!! I am very satisfied and will share my experiences with family and friends!!!

Review 35 (2024-12-04 - Rating: 5)
Offered same day service to fix the duct to my chimney. Was able to get my heat going again within a couple hours of having to turn it off with the identified leak. Brian was fantastic and did a great job.

Review 36 (2024-10-31 - Rating: 5)
10 STARS for DANNY F and Juan! Danny is our lifesaver! He came in and took care of the water leaks right away! Highly professional, calm and kind. They go above and beyond to make sure everything works good. We could not ask for better professionals to help us! Highly recommended!!!

Review 37 (2024-11-15 - Rating: 5)
Astacio has been AMAZING. Fast, courteous, communicative… Our boiler died, and these folks moved heaven and earth to get our heat pump installed so quickly. I can’t say enough good things about them.Thank you, Oscar, Victor, Robert, Junior, Steve, Tina, Rachel and most of all Kat for making this happen for us. You made what could have been an incredibly stressful situation as smooth and painless as possible. We are SO GRATEFUL!

Review 38 (2024-08-01 - Rating: 5)
Had an emergency situation due to temp requirements for animals. Thankfully the unit was serviced couple of weeks ago. The tech was here before noon & identified the issue quickly. He had the part (transformer) in the truck & swapped it in with little down time. He was professional, personable & competent. Pricing was reasonable. Happily this worked out well.

Review 39 (2024-09-20 - Rating: 5)
Definitely recommend this company. We had ducts in our HVAC with rust that needed replacement. From the budgeting process having them come and look at the ducts at home to signing the contract and having the work done, I’ve been very impressed. The systems they have in place make it very easy from start to finish. It is a very professional operation. Congrats to the team running the business and all of the staff and technicians.

Review 40 (2024-10-02 - Rating: 5)
Excellent service! Alexis was upfront about what needed to be done and how long it would take. He was very thorough and a pleasure to talk to. I will be using Astacio going forward. Nice job!!

Review 41 (2024-10-26 - Rating: 5)
Oscar, Victor and Nelson did a great job installing our new oil furnace. They arrived promptly on time and were very easy to work with. I would highly recommend Astacio!

Review 42 (2024-11-13 - Rating: 5)
I called today because my boiler wouldn’t come on and temperature was dropping fast. They were able to get someone to come check it out the same day. Calverton came out figured the problem out and was able to get it started while we wait for the part that needs changing. He was extremely helpful and explained the whole process. I’m very happy that our place will be warm the cold days ahead. Thank you for the great service Calverton!!

Review 43 (2024-12-16 - Rating: 5)
Thank you to Oscar and his team from Astacio for doing such a great job with our oil to gas conversion! We’re really happy with their professional and clean work.

Review 44 (2024-10-24 - Rating: 5)
I always see Astacio service vans as I commute and hope the owner knows how respectful and courteous the drivers are. Saw a driver on 95 fairfield north today around 230 intentionally move lanes to help facilitate traffic getting on the highway. The next exit, he fell back in traffic to make space for the next set of cars to weave in effortlessly with him. Safe, respectful drivers that pay attention - something hard to come by these days.

Review 45 (2024-08-29 - Rating: 5)
These guys are great. I just converted my house from oil to natural gas. They replaced my furnace, boiler, and air conditioner over 3 days. They did such a clean job, answered all my questions along the way and overall made the process very smooth. I highly recommend them to all my friends and family.

Review 46 (2024-10-17 - Rating: 5)
Great working with the install team of Oscar, Victor and Nelson. Were timely, friendly and clean. Thank you very much guys.

Review 47 (2024-09-01 - Rating: 5)
Raymond Morales was very knowledgeable of the plumbing issue we had. He was patient when explaining the issue to us to ensure we understood what needed to be done and the options available. He ensured everything was clean as when he arrived. Professional, Knowledgeable, and Excellent customer service.

Review 48 (2024-12-24 - Rating: 5)
Chris S. and all of the Astacio members I have worked with are professional, knowledgeable, and respectful of the property. I HIGHLY recommend them for your heating, cooling, plumbing, and electrical needs. 5 stars!!!!!

Review 49 (2024-12-27 - Rating: 5)
The technicians demonstrated exceptional professionalism. They arrived promptly, completed the work efficiently, and provided clear explanations of the next steps to the building professionals.

Review 50 (2024-06-18 - Rating: 5)
I had an amazingly good and successful experience from beginning to end with this company. They were prompt, kept me in the loop by text, were accommodating and just very professional. Danny and Andres were fantastic to work with. Professional all the way, kind, and very willing to help me set up the app on my phone. The gentleman who came to measure and provide a quote was also terrific. I encourage everyone to use their services.

Review 51 (2025-01-06 - Rating: 5)
Alex was fantastic! He explained all services step-by-step and sent pictures and video. Very knowledgeable and helpful.

Review 52 (2024-07-22 - Rating: 5)
Chris Costa and everyone I dealt with at Astacio was fantastic. Sump pump failed on a Saturday. After talking to Chris that evening he assured me not to worry about overflow. Following Monday he was at my home before noon and had a new pump installed in just over an hour. Chris was very professional. If any future plumbing issues arise I have the utmost confidence in Astacio and Chris. New customer for life.

Review 53 (2024-10-08 - Rating: 5)
The experience was excellent. They took time to talk to talk to us and explain everything. Chrisrian Davenport was patient, he sat down and spoke to my wife and I, explaining our options. He was personable and that is the typw of person you would like to be around. Pino Storza and partner Angelo did the installation. They treated us very curteously and were very professional every time they camw over. We highly recommend.

Review 54 (2024-08-09 - Rating: 5)
Yaston was very professional and completed his inspection of our plumbing issues.He explained what he would be doing and gave some basic maintenance tips to keep our plumbing in good order. We were very pleased with his work.

Review 55 (2024-10-28 - Rating: 5)
Weve had Astacio service 4 PTAC HVAC units- today was our annual checkup. Freddy Delgado, our Technician, was very professional and did a great job of inspecting the units. He was engaging, upbeat and a pleasure to work with, especially on a Monday morning. Highly recommend!

Review 56 (2024-10-04 - Rating: 5)
Steve came today to do some work at my house, first time using Astacio. I was very impressed & will call them again. Steve was professional, clean, told me upfront what the cost would be & just a nice pleasant guy! Thank you!

Review 57 (2024-12-12 - Rating: 5)
Arsenio has been incredibly helpful at fixing any problem we need in a timely manner. He is very knowledgeable and has excellent demeanor with customers.

Review 58 (2024-11-14 - Rating: 5)
Oscar and Victor did a great job. were personable and professional

Review 59 (2024-07-21 - Rating: 5)
Steven was Fast, Skillful and Professional. Daniel helped us choose a new system that would be more efficient and add value to our home and offered generous payment options. Nelson and Oscar came to install our new boiler, they were on time, respectful, fast and left everything looking shiny and brand new! We are very happy with our service from Astacio. Thank you all.

Review 60 (2024-10-25 - Rating: 5)
Astacio has consistently been responsive and professional in all of our interactions with them over the last decade. Steven has addressed all of our needs in a courteous and effective manner.

Review 61 (2024-12-13 - Rating: 5)
Steve from Astacio was great! Very professional and friendly. I would recommend Astacio for all your in home needs, they have the right professionals to help with every dispatch!

Review 62 (2024-10-31 - Rating: 5)
Chris came to my house to fix my basement heat.He is trustworthy, efficient and got the job done in a timely manner. I would definitely recommend.

Review 63 (2024-08-27 - Rating: 5)
Felix Reyes and his partner were great. They were able to perform the HVAC install in less than a day. They answered my questions, showed me how the new thermostats worked, adjusted the dampers, and cleared a vent when I saw a blockage. They both came on time and didn’t leave a mess when their work was done. I would recommend them to anyone who needs a new HVAC.

Review 64 (2024-11-09 - Rating: 5)
On Nov.7,2024 my routine heating maintenance was handled by Daniel Celan from Astacio/Sila. He was very helpful when I realized that the thermostat was no longer working. Daniel made sure that the replacement would fit so the wall didnt have any holes and he patiently went through how to program it. Thank you, Daniel.

Review 65 (2024-11-20 - Rating: 5)
Astacio has always come through for us no matter what we need serviced. Today Ector and his helper came out to install a new air conditioner unit and they were on time, professional and courteous! We have always been pleased with any service member sent out to us and with Astacio!UPDATE: Serviceman Wilkinson came out to service our heating system today he was on time and very thorough checking our heating system - he went above and beyond and answered any questions we had - we did not feel rushed - I will request Wilkinson for further work at our home!

Review 66 (2024-05-05 - Rating: 5)
Our old A/C finally reached the end of its life and I asked Astacio to give me a quote for a replacement. Kat, a comfort specialist, came round days later and put together a package that really suited what we needed: a duel fuel system with heat pump with backup from our existing oil boiler. She promptly responded to questions I had (over the weekend I should add) and we went ahead with the install just 2 days later. Dave and team skillfully installed the new system. They were very respectful of my property, professional, cheerfully answered my questions and we were very pleased with the results. The staff in the office are always happy to answer any questions. All in all a first class and efficient experience. Thanks Astacio!

Review 67 (2024-03-04 - Rating: 5)
Evan was excellent! Professional and personable. He fixed our faucet issue with ease and was very knowledgeable.

Review 68 (2024-08-27 - Rating: 5)
We had an great experience with Astacio Heating, Cooling, Plumbing & Electrical. Daniel was incredibly helpful from start to finish, ensuring we were well-informed and comfortable with our choices. Both Daniel and Michael did an outstanding job setting up the equipment, working efficiently and professionally. The installation was smooth, and everything is running perfectly. The house is now cooler than a polar bear’s toenails. If you need HVAC work, these blokes are the dream team. Cheers, Astacio!

Review 69 (2024-11-25 - Rating: 5)
Steve did a terrifically thorough and careful job diagnosing and remedying a problem with our heating, particularly appreciated as weather expected to turn cold. Highly recommend both Steve and Astacio

Review 70 (2024-08-12 - Rating: 5)
Ivan Camacho from Astacio HVAC is incredibly knowledgeable and took the time to explain to me in detail the issues I have been having with my unit and was able to get it running in no time. I can’t say enough about how impressed I was with his service and work expertise! Would highly recommend him and Astacio to anyone with hvac needs! Excellent service!

Review 71 (2024-10-04 - Rating: 5)
I have been wanting to install a mini duct air conditioner in my home for a long time. I asked Astacio sila company to do the installation. The company was really reliable during the work. Ector Alatore team did a fantastic job. They did a great job for my family. I highly recommend them. I will continue to work with Astacio sila company. Thank you.

Review 72 (2024-10-16 - Rating: 5)
Brian was the best. Talked to the manufacturer and quickly took charge, ordered the part needed, picked it up and installed it thereby solving our problem. All in one afternoon. Couldn’t be happier.

Review 73 (2024-11-07 - Rating: 5)
Great work. Clean, neat and made adjustments when needed. Very professional!

Review 74 (2024-02-06 - Rating: 5)
Was out of hot water for a few days. By stroke of luck the professionals at Astacio came to help. Responded and service my Navien in no time. Not only were they super courteous and personable, they came and far surpassed my with professionalism and more. Big shout out to Karen, Esteban, Daniel, Kingsley, and Johnny for the 5* service. 🥹

Review 75 (2024-09-21 - Rating: 5)
Christian (Chris) and everyone at Astacio came to my rescue on a Saturday when I had an emergceny leak. The woman I spoke to on the phone was patient and quick to offer me help. When Chris arrived at my house shortly after he was thurough, neat, accommodating, and worked incredibley hard to solve my problem. He went out of his way to fix my leak in one visit so that I didnt have to go without water and laundry. I am very grateful for Astacio and their emergecny service. I will absolutely use them again.

Review 76 (2024-09-23 - Rating: 5)
Technician Alexis came on time and did an excellent job replacing my defective water heater. He installed a new water heater and I am happy with its performance.

Review 77 (2024-12-12 - Rating: 5)
Really great service. They were extremely friendly and tested everything to be sure it worked. They caught an issue and fixed it before leaving. Experts and friendly

Review 78 (2024-10-04 - Rating: 5)
Oscar, Victor and Nelson did a phenomenal job. Super clean, very professional and cannot be more satisfied. I come from a service industry, and these guys were terrific.

Review 79 (2024-04-01 - Rating: 5)
Had my boiler replaced last week. From diagnosis of old boiler issues to replacement unit, they were on point. This was Thursday evening. They promised heat and hot water byFriday eve and came thru like champions! They do great work. Thanks guys...

Review 80 (2024-10-19 - Rating: 4)
Johnathan is very professional, experienced and courteous. He fixed the problem quickly. He also resolved the aesthetic issue. Both issues are caused by the previous technician’s…

Review 81 (2024-07-01 - Rating: 5)
We received excellent service from Astacio, particularly from our serviceman Rob Clarke. He was extremely friendly, knowledgeable, and experienced. He fixed our HVAC unit quickly, gave us sound advice, and we would gladly call on him again. Well done!

Review 82 (2024-09-10 - Rating: 5)
Kadeem is great! He very quickly fixed the problem I had for the past two months, I cant thank him enough for it. Highly recommend him, he really knows what hes doing!!!

Review 83 (2024-11-26 - Rating: 5)
Great and thorough service by Alex. He was courteous, prompt and answered all my questions. I would use Astacio Plumbing anytime. So should you!!

Review 84 (2024-08-22 - Rating: 5)
Alexis was very polite and courteous. He was very knowledgeable about shower heads. He was able to answer all of my questions. I would recommend Astacio Sila to everyone looking for a great plumbing company.

Review 85 (2024-09-06 - Rating: 5)
The Ladies and Gents @ Astacio were simply outstanding. From scheduling the appointment(Thanks Leslie) to having the work completed.The Techs wasted no time in getting my leaking hot water up and out of my basement and connecting the DHW side of my existing combi to my hot water system. A special shout out to Brian, Pino, Luis & Juan. Also I would also like to express my heartfelt thanks to Chris who went out of his way to complete the job like he was working in his own home. You Guys ROCK!!

Review 86 (2024-09-08 - Rating: 5)
Ivan was professional during the visit and took the time to teach me what the issue was, how it was discovered, and resolved all questions and concerns I had. He just saved us a lot of money fixing my heat that had been running all summer.

Review 87 (2023-04-24 - Rating: 5)
I called Astacio to replace my dripping faucet. They called me immediately after I submitted my inquiry. The communication and appointment confirmation was great. Anthony was professional neat and on time. I requested Anthony to replace the fill valve and canister on my toilet and again the service was amazing!Update: I recently had my floors in my bathroom redone and I needed someone to disconnect and reconnect my sink and toilet with relatively short notice. Javier and Karen in the office were great with making sure I had an appointment window. Pino and the other technician were professional, cleaned up the space and did a wonderful job re-caulking after they were done. Astacio helped make the project less stressful.

Review 88 (2024-11-05 - Rating: 5)
Great service by Steven M. Very helpful and would highly recommend him.

Review 89 (2024-10-24 - Rating: 5)
Steve was an absolute dream . He walked me through all of my options. He was very knowledgeable very kind, and I can’t wait to work with your company.

Review 90 (2024-12-03 - Rating: 5)
Great service, Ive been using Astacio for years.They installed a new boiler today and its amazing!

Review 91 (2024-06-18 - Rating: 5)
Great customer service from start to finish. Excellent technician Steve M was personable, professional, knowledgeable, and spent a lot of time with us. He made sure our system was safe, working properly and even helped us navigate arranging for chimney cleaning to help our hot water heater work more efficiently and safely.

Review 92 (2024-08-28 - Rating: 5)
Daniel Celan from Astacio had to make three repeated visits because of a rogue Nest thermostat that was sending out intermittent heat instead of cooling (not welcome in a sweltering August). Solved by ditching the Nest and reinstalling an older Honeywell thermostat which is working perfectly. Thank God I had saved it. New isnt always better is it? And thanks to Daniel for his determination to make it work.

Review 93 (2024-12-12 - Rating: 5)
Freddie was great! After 2 other guys came to try to fix why our heat wasn’t working, he was the only one who figured out the problem!! Thank you, Freddie!

Review 94 (2024-07-19 - Rating: 5)
The work was to find the leak then relocate the faucet, and Anthony and John did an outstanding job. They were courteous, friendly, professional, and most of all very conversant. They were a pleasure to engage with throughout the process. Job well done. Thanks.

Review 95 (2024-09-28 - Rating: 5)
The RAYMAN (Ray Morales) comes through again! The best plumber on the East Coast, working his plumbing wizardry. Honest, hard working, and the dopest plumber I have ever met. Astacios pricing is fair, the work is thorough, well done, and will leave your old house feeling like it was just built yesterday. So go ahead give them a call and ask for the Ray-meister. You will never have to worry again when you flush, whether it is extra thick toilet paper or dropping a huge log. Yall will be flushing with confidence.

Review 96 (2024-06-13 - Rating: 5)
When I saw Roberto walk down my driveway, I was so happy to see him! Before Astacio, I was using Safe and Sound Electric, and had the pleasure of working with Roberto. But once he left, I was deeply dissatisfied with S&SE and their electricians. I found Astacio while doing a google search and they had amazing reviews. They now have a permanent customer in me, not only because of the glowing, positive reviews but also because Roberto is knowledgable and trustworthy. He explains things easily to the home owner, and isnt driven by text book narratives and a sales pitches. Thanks Astacio, youve got yourself a lifer here, and Im looking forward to working with you and especially Roberto in the future. Thank you!

Review 97 (2023-03-14 - Rating: 5)
Very polite and efficient service. Installed a new faucet in about 20 minutes.ETA: These guys are great for both electrical and plumbing issues. A different Astacio tech recently repaired several electrical issues in my basement (loose wires, hanging outlet, etc.). The work was excellently done, and the price was very fair. The second technician was also friendly and efficient

Review 98 (2024-08-06 - Rating: 5)
Christian Costa was prompt and efficient. He left the job clean and was quick with his work. We would work with him again. Thank you .

Review 99 (2024-04-26 - Rating: 5)
We’ve had both electricians and plumbers come to our house to get estimates and they were respectful, efficient, and reasonably priced. We finally decided to go ahead with plumbing work and Brian did a great job at getting everything done! He walked me through the details so I understood what was going on and why they were doing the work they needed to do to fix multiple issues. We’re also planning on having Gary back for electrical. We definitely recommend Astacio and will be going with Astacio for future work!

Review 100 (2024-09-05 - Rating: 5)
Ever since the Astacio and Sila merger they have been my go to for all things heating and cooling in my home. Nelson was beyond amazing in installing my new combi unit and explained all the steps and guides through the project. Can’t recommend enough!

Review 101 (2024-07-02 - Rating: 5)
Chris p. was fabulous. he diagnosed the problem quickly and was very knowledgeable. Chris came on time and was very patient and explained the issue and the possible fix. He gave me options to choose from and they were very responsive and getting an estimate. If you want a true professional, these are your people!

Review 102 (2024-10-29 - Rating: 5)
Sean was super professional, knowledgeable, friendly and talked me through my boiler issues in a straight forward and easily understandable way. Highly recommend!

Review 103 (2024-09-05 - Rating: 5)
Arsenio was great with helping me figure out an issue with my A/C. Quick, knowledgeable and very nice. The constant communication and follow ups made it easy. Thanks!

Review 104 (2024-11-23 - Rating: 5)
Robert was awesome! I have an ancient boiler yet he gave it a tune up and it works great! He went above and beyond!

Review 105 (2024-10-31 - Rating: 5)
Flavio did a great job checking out our heating system. He also repaired a leak in the system and ran through what he had done.Nm8nhbnhmnb4bjobsThank you Flavio

Review 106 (2024-11-01 - Rating: 5)
Oscar, Victor and Nelson did a good job installing heat pump at our place. Professional and courteous.

Review 107 (2024-08-15 - Rating: 5)
Astacio’s crew were responsive, did great work, were very clean and super friendly. They’ve helped us out of a jam (plumbing and hvac situations) many times. Highly recommend them!

Review 108 (2024-08-20 - Rating: 5)
My technician, Pete Kluchnick, was wonderful. He did a great job and was patient, friendly and explained every step. I intend to use Astacio again and also ask for Pete!

Review 109 (2024-08-23 - Rating: 5)
Raymond Morales did a wonderful job fixing the drain situation with my bathtub. He was kind and thorough!!!!! So appreciate him! Thank you Astacio Plumbing!!!!

Review 110 (2023-05-10 - Rating: 5)
When our 20 year old boiler died without notice we called several HVAC companies - most could not replace the unit for several weeks. Ekaterina met with us on Thursday, she was amazing to work with and really knows her way around HVAC systems! By Friday at noon we had a brand new functioning boiler installed! The install crew was neat, efficient and friendly. We will call Astacio in the future for all electric, heating and cooling needs!

Review 111 (2024-06-22 - Rating: 5)
I was a little hesitant to call a plumber, but I’m so glad I did. I’m so grateful to Steven for fixing our toilet and for his excellent communication. I had to work and left my 20 year old at home. Truth be told, I was worried. Turns out, I had nothing to worry about thanks to our technician. He kept me informed throughout the job. Thank you Steven.

Review 112 (2024-07-02 - Rating: 5)
Ask for Rich, their sales guy. He was great to talk to. Honest, sincere and really knows his stuff. He showed up to my house on time, explained my current system so I could understand, and put together a great proposal for a full AC / Furnace system upgrade. Thank you, Rich!

Review 113 (2024-07-06 - Rating: 5)
The Company responded quickly during this current heatwave. Tech (Daniel) was professional and very detailed. Checked everything over and gave us an honest evaluation of our existing system. Would highly recommend this company.

Review 114 (2024-01-24 - Rating: 5)
Jose G sets the bar for what you should expect in a home contractor. Jose worked on the installation of our new Lennox home HVAC. He set clear expectations, involved us at key decision points and was incredibly professional. Highest recommendation and encourage you to strongly consider Astacio

Review 115 (2024-09-12 - Rating: 5)
Steven was great. Very professional and knew his stuff. Made sure to fix things without overselling. Highly recommend!

Review 116 (2024-08-28 - Rating: 5)
The company was fantastic. I was able to get an appointment quickly. My technician Calverton was very helpful and stayed longer to ensure I didn’t have any other questions.

Review 117 (2024-10-30 - Rating: 5)
Freddy was great! He was on time, very friendly and he answers all my questions. We appreciate the great service Freddy!

Review 118 (2024-08-07 - Rating: 5)
Had both plumbing and HVAC at my house this morning. The technicians were friendly, knowledgeable and a pleasure to deal with. It was a full house and everything panned out seamlessly. Thank you so much.

Review 119 (2024-07-21 - Rating: 5)
Great dynamic and extemporaneous analysis of my air and heating units needs though 17 years of experience of the tech does help. I see the problem and explained as I can understand the technicalities. Quote for partial or full solutions in the emails for perusal. Good job and service call payment was not difficult to absorb or dispense.

Review 120 (2024-07-12 - Rating: 5)
Needed an annual service on my central AC unit. Called Astacio/Sila on a referral from friend and their technician Flavio arrived to service.I’m not a usual online reviewer but this experience merited an exception. Can’t tell you how many negative home service experiences I’ve endured as a homeowner over the years, so this was a real outlier. Flavio arrived on time after a heads- up confirmation text. He was wonderful to deal with from the start. Professional, polite, took his time but worked efficiently. Seemed sincerely interested in the doing the job right and to a high standard, which is rare enough these days! After the 45 mins, explained all the findings of his maintenance service in “layman’s terms” for me so I clearly understood what he was recommending. He just could not have been more helpful or solicitous! Would ask for him again by name if any further hvac work is ever needed at home.I would highly recommend this company after experience with their technician Flavio. Breath of fresh air!

Review 121 (2024-08-26 - Rating: 5)
Excellent help with our plumbing emergency. Ray was terrific. He explained everything in advance and went above and beyond in addressing the problem. Thank you!

Review 122 (2024-11-14 - Rating: 5)
I truly appreciated all of technical assistance and expertise that Freddy brought to solve our humidifier problems. And he is a very nice man.

Review 123 (2024-11-19 - Rating: 5)
Robert came and helped us figure out a problem going on within our house he was kind and beyond helpful. We will be calling back and requesting him again!

Review 124 (2024-07-09 - Rating: 5)
Christian Costa is a super technician . He came for a reoccurant problem to remove fragments from a disintegrating tube beginning in the basement and going up to the bathroom sink hot water . He disassembled and reassembled the hot water faucet. Then he informed me that this does not include changing the filter in the basement which will cost an additional $220 !! ?? 0nly to change the filter which I had in stock. Related to the same problem he came to fix. This charge is out of proportion to the work he did. Less than 15 min. I’m very dissatisfied with the management position to charge additional for fixing the problem which (Chris) came to fix. I will have to reconsider calling Astacio again in the future.

Review 125 (2024-10-24 - Rating: 5)
We recently moved to the area. When we experienced problems with our air conditioner we called several heating and plumbing companies who declined our business because they had not installed the air conditioner. Not so with Astacio. Dave our technician was extremely knowledgeable and professional. Our problem was solved. We were so impressed with the service we signed up for their service agreement as they provide plumbing and heating services also.. we highly recommend them.

Review 126 (2024-08-15 - Rating: 5)
Outstanding service. Fair pricing and wonderful to work with. You cannot go wrong. They replaced 2 full HVAC systems in a single day. Commit with confidence!!

Review 127 (2024-08-07 - Rating: 5)
Excellent service. The team that installed our ac unit was outstanding. Very polite and knowledgeable. 5 stars.

Review 128 (2024-09-03 - Rating: 5)
Steve was absolutely fantastic! He was on time, communicated everything thoroughly and fixed all 3 of our plumbing issues!!

Review 129 (2024-10-30 - Rating: 5)
Update 10/30/24--- Alex came over to help with plumbing issues for washing machine. The guy was great. He explained everything and walked me through all he needed to do. Fantastic guy who was polite to my wife and dogs. He cleaned up after himself and answered all my questions. Couldnt have asked for anything better.First off, I have been using Astacio for years. I can always trust and rely on all their technicians to be on time, responsive, efficient, and helpful. They also are always mindful of my family, including my dogs.Lisandro and Kingsley were awesome. Explained everything to me in real-time, explained how to use the equipment, and were super friendly. They took care of everything they touched and moved during this process. Even when they were having issues going from such an old system to a new, they explained why it was taking long and apologized for the inconvenience.They were 5 star people and 5 star workers. I cant imagine a better family owned service.The office staff that set up payment, quotes, appointments, and answered questions were SO easy to work with. Everything was done super fast, I knew exactly what I was getting in to, and they were polite at every turn.

Review 130 (2024-07-16 - Rating: 5)
Excellent, professional service—Dave and his team did a wonderful job over several days converting our oil furnace to propane HVAC. I was very pleased with the job he did :)

Review 131 (2024-02-06 - Rating: 5)
It’s been a delightful experience withJoey.He is courtesy & his experience of my current system sets asides any doubts that I might have because of his knowledge. He answers all my questions that I might have quickly & without any doubt.

Review 132 (2024-01-25 - Rating: 5)
Very impressed so far with my experience. Jonathan Alvarez was amazing. Not only did he fix my system, he explained what he was doing and educated me all along the way. He took his time and was meticulous about checking everything. Very happy customer!

Review 133 (2024-12-02 - Rating: 5)
I had Peter technician who came to work on my heating and cooling system on my furnace. Recommend them very highly.

Review 134 (2024-06-22 - Rating: 5)
John was great in breaking down the details of what the issues were with my HVAC. He was very professional and personable. Great service! Due to my great experience, I will use Astacio/Sila moving forward.

Review 135 (2024-03-22 - Rating: 5)
We used Astacio Heating, Cooling, Plumbing & Electrical to install a new furnace. Daniel came to our home to give us an estimate. He was great. We immediately felt comfortable working with him, as he took the time to thoroughly explain everything. Oscar and Andres then installed the furnace a few days later. They were also wonderful to work with. They were careful when moving things around to remove the old furnace and with installing the new one. They made sure everything was running smoothly and that we were good-to-go before leaving. Id also like to give a shout-out to Natalie from the office, as she also showed us great customer care. All-in-all, they are a solid team and we would happily work with this company again.

Review 136 (2024-01-30 - Rating: 5)
I recently had the pleasure of having Joey from Astacio Heating & Cooling come by for the annual maintenance of our split heating/cooling system. From the moment he arrived, Joey exhibited the utmost professionalism. He was not only incredibly polite and friendly but also exceptionally informative throughout the entire process.His expertise was evident as he meticulously checked our system, ensuring everything was functioning perfectly. What stood out the most was his willingness to explain each step, making sure I understood what was being done and why it was important.Having Joey in my home was an absolute pleasure. His positive attitude and expert knowledge made the experience stress-free and educational. I highly recommend Joey and Astacio Heating & Cooling for their top-notch service and exceptional customer care.

Review 137 (2024-09-27 - Rating: 5)
Steve was my technician and was very knowledgeable, explaining everything he was doing and even checked things that were not a part of the job. I would definitely recommend

Review 138 (2024-10-17 - Rating: 5)
Chris Costa did an excellent job. Very professional and clean up very well. I highly recommend him again.

Review 139 (2024-09-27 - Rating: 5)
Steven was great and did excellent plumbing work! He went above and beyond! Definitely recommend him!

Review 140 (2024-10-12 - Rating: 5)
Jose and Evan combined for a smooth HVAC installation. They were meticulously clean and courteous and helpful.

Review 141 (2024-12-02 - Rating: 5)
Steven always does a fantastic job getting our complicated heating system up and running in top form. We usually need it bled and balanced every year.

Review 142 (2024-07-16 - Rating: 5)
Kadeam, from Astacio Plumbing Company did an excellent job in repairing my Plumbing issue. He was on time, knowledgeable and friendly.Great job in hiring excellent and experience workers.

Review 143 (2024-05-20 - Rating: 5)
Robert and Gary were great! They worked quickly and efficiently to help get our central AC up and running before the hot weather hit. This is our second time doing home projects with Astacio and we have been extremely satisfied on both occasions.

Review 144 (2024-12-11 - Rating: 5)
Excellent service, thorough and detail oriented. Provided several options to consider so we could make the best informed choice.

Review 145 (2024-08-02 - Rating: 5)
Oscar and Victor did a great job. Neat, thorough, working effectively, OK showed me how to set it up. Left the house better than they found it.

Review 146 (2024-07-25 - Rating: 5)
Steven M was great. He took time to go over our heating system , explained everything that can be wrong with it and discussed options to address the issue. Very professional.

Review 147 (2024-09-27 - Rating: 5)
Steven was great, super thorough, communicative, and went above and beyond to answer our questions. Couldn’t not have been better.

Review 148 (2024-08-25 - Rating: 5)
Ivan was an expert and explained all of the issues with our situation clearly. He was incredibly helpful to us and solved everything. Thank you!

Review 149 (2024-02-28 - Rating: 5)
Needed to get our baseboard water/gas heater serviced - rooms in the house were not getting heat properly. Astacio had great reviews and definitely earned them; they sent out Joe same-day - was at my house in

Review 150 (2024-05-10 - Rating: 5)
Jonathan A. came to my home to install multiple Ecobee (thermostats). He was friendly, very professional & efficient. I especially appreciated the fact that he took his time to ensure that I understood the system & set up. Highly recommend!

Review 151 (2024-04-01 - Rating: 5)
Just had a great experience with Astacio and had to share. I am traveling and my furnace stopped working. Chris Sollicito came within a couple of hours of my call. He was terrific. After diagnosing the problem, he had to go to several different places to find the correct part, coming back and forth to the house several times until the furnace was working perfectly. I highly rwcommend both him and the entire company. They are extremely dependable and reliable, as evidenced by the great job Chris did for me.

Review 152 (2024-06-11 - Rating: 5)
John Everson (from Astacio/Sila Services) is a great technician and a very nice person. He is knowledgable and thorough with his work. John relayed his findings very clearly and his guidance on next steps was very valuable during his diagnosis of my A/C compressor.

Review 153 (2024-04-06 - Rating: 5)
Joseph was very prompt, extremely knowledgeable, and very helpful. He fixed our issue quickly and carefully explained it along with sharing advice on how to manage future maintenance. I will definitely be using Astacio as my service provider moving forward!

Review 154 (2024-02-09 - Rating: 5)
Steve was super nice, funny, and very much knowledgeable in his vocation. As someone who is plumbing illiterate, Steve was very kind and thoughtful in his description/ analysis of the issue(s) and handled them expediently and with care. I wish I had someone like on my team in my line of work as that disposition goes a very long way(thanks a bunch Steve). RE Astacio, I would highly recommend them. Fast friendly service and got the job done same day.

Review 155 (2024-04-04 - Rating: 5)
I was pleased that Astacio honored our warranty when our boiler broke down. Kyle worked with the manufacturer to get the replacement unit and the Astacio service team including Michael, Oscar and Evan worked hard to install it and get our heat functioning again. They were courteous and professional and ensured all radiators were working after the installation of the new unit was complete.

Review 156 (2024-05-15 - Rating: 5)
John was incredible helping me put back together an AC unit I had taken apart completely. He figured out everything like a puzzle with such a positive attitude it was actually fun. Same day service (which never happens) with such a knowledgeable and friendly professional is a very rare experience these days.

Review 157 (2024-05-14 - Rating: 5)
Ivan from Astacio HVAC maintenance did a fantastic job cleaning and maintaining my central A/C unit. He shared before and after photos so I could clearly see and keep a record of the thorough work he did. Importantly, Ivan was very responsive to my calls and texts. He was also careful to explain what needed to be done - and how much it would cost - before doing it.Highly recommended.

Review 158 (2024-03-19 - Rating: 5)
Danny A, John and Oliver were great installing my new boiler. Extremely fast and friendly! Open and honest about pricing and financing options which is always a plus. Would recommend to anyone needing a new system or any work done.

Review 159 (2024-12-11 - Rating: 5)
Steven Mastronardi from Astacio / Sila Services was very informative and helpful throughout the whole process.

Review 160 (2024-05-29 - Rating: 5)
Jose worked hard to diagnose our AC issue. It was a Friday evening, but Jose was committed to finding a solution. Professional, friendly, and Knowledgeable. I would definitely choose to have him Should we have any issues.

Review 161 (2024-04-16 - Rating: 5)
I absolutely had an awesome experience with this plumbing technician. Hes knowledge of the issues I was experiencing was 100% on point. He was courteous and by far very professional.. If I EVER need a plumber he is my guy. Thank you Christian. You Rock

Review 162 (2024-08-21 - Rating: 5)
Astacio is our go-to for all things plumbing and electrical. They’re smart, local, responsive, and reasonably priced. Highly recommend!

Review 163 (2024-07-01 - Rating: 5)
Kadeen did an excellent job removing old toilet set (we could not remove it ourselves). He confirmed that it wasnt going anywhere... Once he removed the old one, he installed the new one within mere minutes. Kadeen was very professional!!!

Review 164 (2024-05-07 - Rating: 5)
My experience with Astacio/Sila was excellent, from making the appointment to the actual work. My technician , Chris was polite and professional, evaluating the issue and working with me on a solution. I am very satisfied and highly their services.

Review 165 (2024-10-22 - Rating: 5)
Steven was very professional. Answered all my questions. Very prompt and clean. Excellent!

Review 166 (2024-04-23 - Rating: 5)
Excellent service. Professional technicians. Good communication throughout the installation of my new AC unit from the gentleman who came to give me the quote to the installers. Any question I had was answered.Thank you, Oscar and Andres!And, Jonathan A, and Alvaro, thank you for installing the Nest thermostat! Same as above - good communication, excellent service.

Review 167 (2024-10-28 - Rating: 5)
Bradley was on time, completely professional and did a great job! Would certainly recommend!

Review 168 (2024-11-18 - Rating: 5)
He answered every question I had and was extremely polite and patient (I’m sure all my questions were annoying).

Review 169 (2024-08-05 - Rating: 5)
Brian was very courteous, professional and did a great job. He definitely deserves five stars!

Review 170 (2024-09-18 - Rating: 5)
Astacio has been wonderful to work with. They’re responsive, professional, and punctual. I would highly recommend them!

Review 171 (2024-06-14 - Rating: 5)
Brian of Astacio Plumbing gave excellent service. He was very professional, on time, a good communicator and did Excellent Work. Highly Recommended.Rosalyn S. Stamford,CT

Review 172 (2024-09-24 - Rating: 5)
Astacio provided excellent same day service. They sent 2 technicians to help me with my problem and resolved my issue the day of which I couldn’t be more grateful for.

Review 173 (2024-08-14 - Rating: 5)
Victor, David and Oscar were professional, experienced and very kind and thorough. They did a great job!

Review 174 (2024-07-30 - Rating: 5)
Very efficient and professional. Didn’t even know he was in house working he was so quiet. Did great job! Fast too.

Review 175 (2024-04-12 - Rating: 5)
Brian gave me options to fix my leaky sink as well as proposed upgrades. I choose to upgrade my very old faucet hardware. This required cutting the copper and soldering. He was professional, skilled, quick and did a quality job. I would definitely consider using Astacio again.

Review 176 (2024-07-26 - Rating: 5)
Freddy was professional, knowledgable and efficient. He reassured me about the condition of our system while gently reminding me that it may be time for an upgrade!

Review 177 (2024-08-30 - Rating: 5)
UPDATE: Freddy just left after helping to both fix and thoroughly explain the issue with our A/C unit. He was prompt, friendly, and informative and made a lifelong friend in our dog too!Kyle came here on Christmas even because our furnace wasn’t working and was very thorough and took his time explaining to us what was going on. He was very professional!!!

Review 178 (2024-11-09 - Rating: 5)
Stephen was very professional. Great communication and speedy repairs!

Review 179 (2024-05-21 - Rating: 5)
Oscar and Nelson were the best! They should up bright and early, on time, and walked me through the entire process each step of the way. The pipe work they installed was truly a work of art.

Review 180 (2024-02-28 - Rating: 5)
I love Sila. They consistently provide great service. My recent plumbing inspection with Christian Costa is the perfect example. He arrived on time and was knowledgeable, polite, efficient, and professional. He followed up with an estimate for repairs within minutes of leaving my house.

Review 181 (2024-11-05 - Rating: 5)
Oscar, Nelson and Victor did a great job. Very professional and timely.

Review 182 (2024-12-24 - Rating: 5)
Technician Jonathan Alvarez was very helpful, very thorough, and very professional.He not only resolved our problems but he explained what the issues were and how to best program and use the heating system.We are very satisfied with his work.

Review 183 (2024-06-20 - Rating: 5)
I had an excellent experience with Peter Kluchnick. He arrived, diagnosed and fixed my HVAC systems issue promptly. I couldn’t be happier with the service.

Review 184 (2024-02-24 - Rating: 5)
Excellent job replacing our boiler, water tank, and oil tank. Professional team of 5 had the job done on schedule. Respectful of our home and friendly. We also used Silas/Astacio for our central air replacement last year. Great company to work with.

Review 185 (2024-12-18 - Rating: 5)
Very prompt and professional service!!! Steven came by and took care of the situation and provided an insight and next steps for our situation. Stellarvservice as usual.