Precision Home Services

Photo of Precision Home Services

Located in Northborough, Massachusetts

Address: 5 Goddard Rd, Northborough, MA 01532, United States

Phone:

Rating: 4.9

Services

  • On-site services
  • Repair services

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Boiler supplier
  • HVAC contractor
  • Furnace parts supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Plumber

Photos

Comments

  • Review 1 (2025-01-04 - Rating: 5)

    The Precision Home Services Team did an extraordinary job replacing our very old boiler. From initial estimate to finishing the job, their Team worked as a trusted partner in delivering the project on time and with the highest possible quality. The project also included replacing our old oil tank and installing a new water softening system. Their Team demonstrated outstanding professionalism and excellent communication at solving very challenging installation conditions. I highly recommend Precision Home Services. Thank you again to Tyler, Gil, Adam, Josh and the rest of the Team!

  • Review 2 (2024-07-24 - Rating: 5)

    My experience was an amazing one for sure. From start to finish Cody and Ryhn were very pleasant to deal with, very informative, and did amazing quality work. I will absolutely be requesting Cody and Ryan back for the next stage of my system when I go to add in my wood boiler and have it integrated into my Navien boiler system! Again it was an absolute pleasure working with these gentleman and also Tim went the extra mile to help right a situation that was out of his control. I will be recommending anyone I know to use Precision for their heating and cooling needs!

  • Review 3 (2025-01-02 - Rating: 5)

    Awesome service. Called at 430am to setup non emergency service. They scheduled for 10am-12pm later that morning and arrived at 940am. Very polite, professional and efficient. Glad we found them. Ryun does a great job

  • Review 4 (2024-12-04 - Rating: 5)

    I would highly recommend Precision Home Services. Jack was very professional and quickly diagnosed a few issues with my heating system. He created an estimate, obtained the parts required, and completed the work in a couple of hours. He showed me exactly what was done before he billed me. He was very polite and efficient.

  • Review 5 (2024-10-31 - Rating: 5)

    Tyler was punctual, very professional, did a great job with the installation. Provided good information about our new heating/cooling system.Deb was very responsive during the application process, provided a lot of guidance on next steps to do.Mike was very thorough in checking the house, and provided us with different options as to the different heating/cooling systems that may be applicable to our situation.Overall, we are very happy with our decision to get Precision for our system upgrade. They have knowledgeable and competent staff who helped us with the whole process. Two thumbs up!

  • Review 6 (2024-01-03 - Rating: 5)

    THANK YOU TO PERCISION HEATING & COOLING!!! Our basement flooded and was under 3 feet of water. We had no heat no hot water. Everything was ruined. I tried for 4 days to find someone to help us. But as soon as I reached out to Precision Heating & Cooling, someone was out the next day. Even though we were not a customer. They knew exactly what was going on and what they were doing. They got us on the schedule in only a few days. This company and Tim REALLY CARE about people!!! The work they did was fantastic. The team of professionals that came to our home were outstanding, polite, highly knowledgeable and kept us informed each step of the way. We now have an Amazing System, Heat & Hot Water. Thank You so much Cody, Ryun & Ed for saving us!!! This company is the best. We also had many recommendations from a few friends of ours & co-workers that have used Precision Heating & Cooling. One Word...ā€¦. OUTSTANDING!!! FYI we contacted 7 companies. Three responded and could not help us for 3 weeks and some over a month. Precision Heating & Cooling were here the next day :)

  • Review 7 (2024-12-11 - Rating: 5)

    Precision is a great heating/AC company. They are attentive and the follow up with issues is great. Most recently, Ryun and Josh helped us solve a problem with our fan constantly running and the system over heating. They provide great service and are very reliable. Definitely recommend this company.

  • Review 8 (2024-10-22 - Rating: 5)

    Impressed with Precision Service! 1st time I used! They were on time & Service Tech Dorian was great! Very knowledgeable, thorough work and took the time to explain my questions I had on my gas furnace! He also installed a new Thermostat and made sure it work correctly. I think Iā€™m all set for the winter! Next Service will be A/C in the spring!

  • Review 9 (2024-11-22 - Rating: 5)

    Very pleased with the service on my furnace. Very pleased with Dorian. He was knowledgeable, kind and did an excellent job. Answered my questions and recommended ways to improve my system. Will definitely use Precision in the future and recommended them to a friend.

  • Review 10 (2024-10-14 - Rating: 5)

    Jack Alexander came to do a first time service on our heating system at the home we just moved into. Jack was friendly, knowledgeable, took his time and answered all of our questions. Jack gave us good preventative maintenance recommendations. Overall, our experience was great and look forward to working with Precision in the future.

  • Review 11 (2024-11-24 - Rating: 5)

    I recently hired ā€œprecision Heat and coolingā€ to replace my outdated oil boiler with a modern heat pump, and I am beyond impressed with their service. From the initial consultation to the final walkthrough, their professionalism was evident at every stage. Mike from sales took the time to understand my needs, explain my options, and provide a detailed estimate with no surprises.The installation team was outstandingā€”punctual, highly skilled, and extremely courteous. Ed being a lead who constantly communicate every step on daily basis what to expect end of each day. They worked efficiently while maintaining a level of cleanliness that truly stood out. Floors, attic and walls were carefully protected while removing old boiler and oil tank and they left the work area immaculate. Itā€™s rare to find a company that prioritizes both quality and respect for their customerā€™s home.The new heat pump has been a game-changerā€”my home is now more comfortable, energy-efficient, and environmentally friendly. Iā€™m also grateful for the follow-up call they made to ensure everything was running smoothly.I highly recommend ā€œPrecision heating and coolingā€ to anyone looking for reliable, professional, and detail-oriented HVAC services. They exceeded all my expectations, and I wouldnā€™t hesitate to use them again in the future!

  • Review 12 (2025-01-03 - Rating: 5)

    Had a heating issue two days before Christmas. Precision heating was able to come out that day. Cody the repair technician provided excellent service and was able to diagnose and fix the issue promptly

  • Review 13 (2024-07-26 - Rating: 5)

    Precision Heating recently installed a Heat pump hybrid HVAC system in our townhouse. At every step of the process, I have found them to be reliable, professional, timely and straightforward. The equipment installation went very smoothly over the course of 2 days. Tyler Moore, and his crew were knowledgeable, careful and courteous and did an excellent job. The system works beautifully. I would recommend Precision without hesitation!

  • Review 14 (2024-08-17 - Rating: 5)

    Our heat pump maintenance was done August 13, 2024. The tech was Dorian who did a superb job handling the maintenance. Dorian made sure we understood exactly what was going to be done for the heat pump. He was very thorough and attentive to be sure the heat pump was completely clean and working fine. When finished, the heat pump almost looked new it was so clean. Dorian answered any questions, was very well mannered, pleasant, professional and displayed a positive attitude at all times. It was a pleasure to have Dorian do the maintenance on our heat pump. Precision should definitely be truly pleased with Dorians performance especially since he earned an A+ grade for doing a superb job.

  • Review 15 (2024-07-09 - Rating: 5)

    I am a tradesman myself so I recognize good quality craftsmanship when I see it; and I know when a person really knows their craft. The guys I dealt with from Precision are as good as anyone Iā€™ve ever run into. From the salesman Mike, to the lead installer Cody and the electrician (Tyler?), I was very impressed with the work they did on my home. I was very particular about how I wanted certain things, and they accommodated me on every single detail. I would definitely recommend this group of professionals to my friends and family if they needed any work done.

  • Review 16 (2024-12-06 - Rating: 5)

    Had Ryun out for an emergency visit today - our oil furnace was not working. He was on time, professional, and diagnosed the problem quickly. Everything fixed and functioning even better than it was before. Highly recommend!

  • Review 17 (2024-12-16 - Rating: 5)

    Jack has been to our home multiple times to service our system. Heā€™s always professional and friendly. Heā€™s very knowledgeable. Highly recommend. Precision keeps our system running great.

  • Review 18 (2024-09-07 - Rating: 5)

    Precision Heating & Cooling replaced our hot water heater efficiently and professionally. Jack was punctual, friendly, and explained everything clearly. The new unit is working perfectly, and the whole process was smooth and hassle-free. Highly recommended for their top-notch service and expertise!

  • Review 19 (2024-08-22 - Rating: 5)

    Our experience with Jack Anderson was excellent. He arrived exactly on time and went right to work after a friendly greeting, explaining what he was doing and why. We really appreciated his courtesy, professionalism and willingness to take the time to answer questions.

  • Review 20 (2024-07-20 - Rating: 5)

    Precision was great! From the beginning, Beau was a great salesmen. He answered all of my questions in a timely manner and made sure I got the best deal. On the day of installation, Gil showed up early and described the work that would be done throughout the day. At the end of the day Gil walked me through my new system and answered any questions I had. They cleaned up everything and did an amazing job!

  • Review 21 (2024-12-26 - Rating: 5)

    Jack was very professional from the first phone call. Was on time very polite asked what happened then went right to work to dignois the problem he found the problem and fixed it and checked over the unit made sure it got up to temperature and shut off and restarted correctly witch it did Then seguested a tune up in the spring I would have him back again if needed thanks for all your help rich b

  • Review 22 (2024-10-13 - Rating: 5)

    Excellent service! Prompt response and very professional. Each time the technician has come, he was able to diagnose and fix the problem promptly with the HVAC or the heater. The maintenance plan is very good.

  • Review 23 (2024-09-16 - Rating: 5)

    Cody Baker and his team were very professional and worked well together to install heat pumps in my home. He took the time to answer all my questions and explained everything thoroughly. I highly recommend Precision Heating and Cooling!

  • Review 24 (2024-07-08 - Rating: 5)

    Precision was great to work with, efficient and thorough in their work and great at explaining any needed additional work/available programs. Dorian was friendly and articulate and helped us understand the state of our cooling system. He was incredibly balanced in terms of helping us understand our options and costs. High integrity individual.

  • Review 25 (2024-07-24 - Rating: 5)

    Precision was great to work with! Dorian came to perform a maintenance check on our ac unit. He was friendly, punctual, knowledgeable and professional and explained everything we needed to know about the unit. We felt he gave honest answers and that he knew his stuff!

  • Review 26 (2024-12-09 - Rating: 5)

    Dorian was friendly and efficient. He fixed the heater after a year of other companies trying to fix it. I was very pleased with his work.

  • Review 27 (2024-10-17 - Rating: 5)

    Ryun was super knowledgeable, professional, and friendly. He made receiving bad news more tolerable. I have used Precision in two homes now and wouldnt go anywhere else.

  • Review 28 (2024-08-09 - Rating: 5)

    Ryun Therrien of Precision Heating and Cooling went straight to work. Presented the options to get the AC cooling again. He was finished quite quickly and provided direction about keeping the unit running for at least an hour. I was impressed with his work ethic.

  • Review 29 (2024-12-03 - Rating: 5)

    Ryun was exceptionally pleasant and professional. He had our furnace issue diagnosed and repaired in an hour, while giving me a bit of information about the system.

  • Review 30 (2024-12-13 - Rating: 5)

    Precision came out and resolved the issue with our furnace very quickly. Our technician Ryan was personable and professional while helping us understand how everything works

  • Review 31 (2024-08-26 - Rating: 5)

    Couldnā€™t be more happy with all the staff involved in the project. From start to finish all the hand needed to complete the new heating and air conditioning system was more than I expected. Josh and the team were completely professional. Great job!!

  • Review 32 (2024-10-22 - Rating: 5)

    Tyler was very professional and worked hard all day to remove old and install new furnace. I will be using Precision for my heating/AC and other home repairs

  • Review 33 (2024-10-21 - Rating: 5)

    Dorian is very quick on figuring out the cause and suggesting the fix. Once the parts are in, he replaced it in no time and brought my heating system back. It is an expensive fix but glad to have the heat with the winter just around the corner!

  • Review 34 (2024-10-10 - Rating: 5)

    Tyler and his team were extremely professional and thorough. Everyday we got a briefing of what the expectations were for that day and estimated timeline moving forward. They were clean, prompt and made sure all of our questions were answered.

  • Review 35 (2019-04-03 - Rating: 5)

    My experience with Precision Heating and Cooling was nothing short of exceptional. I got a great quote from the owner showing different options to choose and rebates available through each option. The team was friendly, punctual, and answered my many questions, educating me of the new equipment along the way. The company also took care of any rebate applications.Everything has worked perfectly with the new minisplit/heat-pump combo units. The team tied the new unit into my existing boiler so the systems use whichever heating source is more efficient at the time depending on the outside weather or if the heat pumps cannot keep up with the demand.I have received many compliments on the new system including a comment from an inspector from a rebate company commenting that this is the first house he has seen that a company took the time to do little details such as fastening the refrigerant lines in the attic beams. (see pictures).Very happy with the process and will recommend to anyone and everyone.-Evan and Becky Whitinsville, MA

  • Review 36 (2024-12-05 - Rating: 5)

    Jack was a great technician. He was thorough and knowledgeable. Would highly recommend him and Precision Home Services!

  • Review 37 (2024-12-22 - Rating: 5)

    Wed had persistent electrical issues for months - circuits tripping and lights staying on or going off randomly. Jake and Tyler fixed those issues today, and replaced some old compromised light fixtures with new ones designed to better handle LEDs. Jake and Tyler worked efficiently, quietly, were pleasant and respectful, and left the house spotless. We will be scheduling a return visit soon to have them upgrade more of our old house fixtures. This is the first time weve used Precisions electrician services, and we are relieved and delighted to have found them.

  • Review 38 (2024-11-21 - Rating: 5)

    Jack Alexander was the technician for our first maintenance after buying a new house. He did a great job, very informative.

  • Review 39 (2024-07-26 - Rating: 5)

    I recently had Precision Heating change out my original oil fired boiler heating system to a propane fired home heating system. I could not be more pleased with the entire process from start to finish with this company. After all the details were established of my intentions to update (& upgrade) my home heating system my experience was very positive from the beginning working with Debbie on all the paperwork and communications of the ensuing project to the actual 3 plus days of the install project led by the technician Tyler who spearheaded the entire project. Tyler was prompt, prepared, and focused each day while doing this very important heating project and installation process. I also appreciated he would always take the time to answer my questions around anything an install of this magnitude and complexity required. As a homeowner, I also appreciated their focus included protecting the working environment within my basement and garage by protecting & cleaning up this work area each day and at the end of each working day thru out the project. The real litmus test will be this coming NE winter, yet I have every reason to believe this Navien propane fired system will operate and function at a very high level and with more efficiency than my older outdated technology it replaced. Thank you Debbie, Tyler and all of the techs from Precision who helped make this possible and my experience working with them so positive.

  • Review 40 (2024-08-02 - Rating: 5)

    Dorian was terrific. He had to come twice because my coils were frozen and needed time to melt. He explained everything to me. He explained and told me the checks he performed and their results. He was A pleasure to deal with. 5 out of 5 ā­ļø

  • Review 41 (2024-07-18 - Rating: 5)

    Jack from Precision was wonderful! He identified exactly what was wrong within just a few minutes and had all the tools/parts to fix our AC on the spot. Highly recommend!

  • Review 42 (2023-05-16 - Rating: 5)

    Lead technician, Tyler Moore and his helper completed a two day complete installation of our new heat pump/natural gas system. The work performed was top notch. When complete, Tyler explained the entire system and set up the Wi-Fi. Most highly recommend this company.

  • Review 43 (2024-06-21 - Rating: 5)

    Precision was, and had been, wonderful to work with. In addition to doing our routine maintenance, they recently installed two new furnaces and heat pumps. Technicians were always on time, respectful of our home, and provided updates on their work. We took quotes from multiple companies, both local and national, and are glad with our decision.

  • Review 44 (2024-11-02 - Rating: 5)

    Really quick, friendly service. I booked online for the next day, and the same day got a call that they could get to me the same day at 10. They showed up even earlier and had everything sorted in short order

  • Review 45 (2024-09-08 - Rating: 5)

    The technician who came to our house Dorian was efficient, knowledgeable, and great at explaining everything he did and what preventative maintenance is we should be doing in the future to ensure the longest life of our system

  • Review 46 (2024-11-09 - Rating: 5)

    Ryan came out to my house in Sutton MA. Great service. Very professional. I highly recommend them

  • Review 47 (2024-05-10 - Rating: 5)

    If it were possible to give a 10 star review I would! From the first interaction with the company to the last day of our install, we are blown away with their customer service. Scheduling an appointment for a consultation was easy and intuitive on their website. Both my wife and I work jobs where we donā€™t have the luxury of being home during the day. PHC sends a text when theyā€™re dispatching someone to the house making it incredibly convenient to know when you need to make it home. Beau to do our quote and was super helpful, giving us multiple different options and using his experience to help us make the right decision. Once we secured our HEAT loan we were quickly scheduled in. The first day of our install the whole team showed up right on time and were extremely polite. Each member introduced themselves to me and shook my hand and showed the same respect to my wife which was awesome. I left my phone number on the counter and was able to leave feeling comfortable with strangers being in our house. Cody contacted me with questions and accommodated my busy work schedule. On the third and final day of our install they went over all the functionality of the mini-splits and water heater. They gave me tips on what maintenance needs to be done, but didnā€™t push it on me like a salesman. Every single day of the job they cleaned up, leaving NO mess at all. They wore foot coverings in the house and were respectful of our belonging. All aspects of the company impressed us and I could not be happier with their professionalism. Donā€™t waste your time shopping around, hire Precision and you will not be disappointed.

  • Review 48 (2024-11-05 - Rating: 5)

    Ryun is always great to work with and very knowledgeable. He always explains his work and your options very clearly. Thanks!

  • Review 49 (2024-02-12 - Rating: 5)

    This was our first time using Precision Heating & Cooling, and I have to say that they deserve all the 5-star reviews their customers have given them and was the primary reason we decided to give them a try. Brenda was very helpful during the scheduling process and we were able to book an appointment next day. Communication was great with email and text reminders including a text the day of service that included a photo of the technician that would be providing service. Our technician, Ryun, was friendly, professional and knowledgeable and explained the issue with our furnace in detail. He was able to locate and install the part same day and within an hour we had our heat up and running. An excellent experience from start to finish! We will absolutely use Precision H & C going forward!!

  • Review 50 (2024-07-05 - Rating: 5)

    Dorian did an awesome job cleaning both of our heat pumps and mini splits, he also cleaned the blower wheels on both units. He was super professional and easy to work with! Thank you

  • Review 51 (2024-12-04 - Rating: 5)

    Jack, was very professional,polite and proficient. He is a true asset to your company. Thanks again John Mahan

  • Review 52 (2024-06-18 - Rating: 5)

    My AC went out during the beginning of a heat wave. I looked up on Google with a search likeā€”HVAC near me and Precision Heating and Cooling came up first. They told me that a technician would arrive at 4-7 and they called me back and said they would be at my place within 20 minutes. When Jack arrived, he knew exactly what I needed and had the parts in the truck. Less than 2 hours later, my AC is working!!! Very happy with this service! Jack was amazing. I highly recommend this company!!

  • Review 53 (2024-07-08 - Rating: 5)

    Jack was awesome! He was able to come over a few hours earlier than expected, on a 90 degree day. Iā€™m smarter now than I was before he showed up, he gave me some great tips and helpful suggestions that I was unaware of. Friendly and very professional. Thanks, Jack!!!

  • Review 54 (2024-06-11 - Rating: 5)

    Dorian is a younger gentleman who did amazing work with our system. We have a dual zone dual furnace system that he went right through cleaning and inspecting. He was flexible as I had to take a few calls while he went around his work. Great work!

  • Review 55 (2024-12-20 - Rating: 5)

    Great install, great service. There was a misunderstanding about the rebate and Deb helped me submit the application. Thank you!

  • Review 56 (2024-05-14 - Rating: 5)

    In the Spring of 2023, I had decided to replace our HVAC system and sought quotes from five different contractors. I chose Precision Heating and Cooling because of the many positive reviews I read, the fact that it is a local business and, most importantly, because of the outstanding interaction I had with Beau Mewhiney. Beau presented me with various options (oil furnace and air conditioner or heat pump and oil furnace) and various equipment manufacturers. He was extremely knowledgeable and answered every concern I had. At no time did he use pressure tactics to obtain my business as some contractors do. I chose a heat pump and oil furnace backup. The installation went flawlessly, cleanup was perfect and every worker was very friendly and courteous and answered any questions I had. The paperwork required for the Mass Save rebate program and Heat Loan program can be frustrating but Deb handled all of that for me. She also did all the paperwork for the equipment warranties. Canā€™t say enough about her efficiency. I had a few very minor issues during the heating season and they were resolved promptly by Brenda sending out a technician. Jack Alexander was here today to do the annual maintenance on the heat pump and did a great job. I purposely waited to do a review of Precision until I had experienced a full year of service and I can now heartily recommend Precision and their outstanding team.

  • Review 57 (2024-09-13 - Rating: 5)

    Jack Alexander came to service our older Mr. Slims. He was professional, courteous, thorough, and knowledgeable.

  • Review 58 (2023-11-08 - Rating: 5)

    Ryun was great and I will 100% use these guys again if I need further service. They were on time, friendly, communicative, and efficient and got my heating problem diagnosed and fixed same day. Their diagnostic price is upfront and reasonable which is also appreciated compared to some other vendors. Thanks again for the great service!

  • Review 59 (2024-02-01 - Rating: 5)

    Hands down the best boiler service I have ever received. Ryun was extremely knowledgeable and helped explain all the issues with our boiler and steam heat. He addressed the issues of our brand new boiler ripping through oil and made some adjustments previous companies have missed.Overall, he did a great job and Precision has a client for life. Thanks for the help!

  • Review 60 (2024-05-15 - Rating: 5)

    Amazing, amazing experience with Precision. Our heating system failed recently and from beginning to end they were extremely accommodating, knowledgeable, and patient. Even coordinated with MassSave on our behalf super fast! Mike Williamson, Deb Falconi, and the on-site technicians were very friendly and went the extra mile to take care of everything for us. Super professional, timely, and full service. Highly recommend!

  • Review 61 (2021-07-14 - Rating: 5)

    Nothing but praise for Tim and his team. From start to finish things were clearly explained and any questions were thoroughly answered. Scheduling & installation was quicker than I expected and very professionally done. Ed and his crew worked tirelessly to install and made sure to thoroughly clean before leaving at the end of the day- a big plus in my book. I love my new central air system and would totally recommend Precision Heating & Cooling to everyone.

  • Review 62 (2024-05-26 - Rating: 5)

    Precision is the best! Jack was here today and had Ryan with him to perform our annual maintenance on the heating system. Always professional, and always communicates what hes doing and any concerns. Hes very patient and answers all of our questions. Just a great technician and a really great company!

  • Review 63 (2024-06-06 - Rating: 5)

    Field Tech Dorian showed up on time, he reviewed the work request with me, we concurred and then he quietly cared for the AC.When he finished Dorian reviewed his activity with me, checked to see if I was pleased which I was and packed up.When Dorian left, there were zero footprints.Perfect Service if you ask me.

  • Review 64 (2024-08-08 - Rating: 5)

    From start to finish the install, paperwork and whole experience was excellent. They were punctual, clean and professional. The HVAC system is great with very nice fit and finish. Recommend to anyone getting a new system installed. Dorian was our tech this year. Another satisfied service for us.

  • Review 65 (2024-01-05 - Rating: 5)

    Tim moved mountains to get me a system on site and installed next day. Iā€™m so impressed with Ed and entire Precision team. Knowing it was going to be a very cold night, they worked until the furnace was up a running. The following day they returned to complete the entire project. They continued working until the installation was totally installed and tested. They cleaned up everything as the install progressed. I have only good things to say. Itā€™s been a pleasure to have had them here.

  • Review 66 (2023-12-05 - Rating: 5)

    We recently had a new HVAC system installed and Ed and Zach and team did a fantastic job. Ed took all the time needed to answer our questions and made us feel comfortable about the process. They were on time, thorough and professional. In fact, everyone that we worked with at Precision from the initial sale to the completion of the job were great. Would definitely recommend.

  • Review 67 (2024-11-07 - Rating: 5)

    Ryun showed up early and got the job done. Always professional whenever I call. Top quality technician. He took the time to explain everything too. Solid company.

  • Review 68 (2024-04-23 - Rating: 5)

    Jack and Zach were pleasant and professional, explaining the steps they were going to take during the scheduled maintenance appointment. They were both respectful of our home. In addition, they made recommendations to keep our units running at top efficiency.

  • Review 69 (2024-03-28 - Rating: 5)

    Tyler and team were fantastic, efficient, and answered all questions with care when updating our entire houseā€™s equipment. Mike also spent as much time with us as we needed to understand our options and helped us choose the best path for us. Deb processed all of our paperwork at lightning speed. Highly recommend this group.

  • Review 70 (2024-03-20 - Rating: 5)

    Just had my furnace cleaned and checked by Jack. Its a 25+ year old furnace with a hot water heater that is going. Not only did Jack do a great tune-up on the furnace he took time to explain our options to fix or replace the system. His explanation was clear and he used photos to show what needed to be replaced if we went that way. Precision is a trusted company and feel that well not only get a fair price but also great service.

  • Review 71 (2024-06-17 - Rating: 5)

    When another company canceled last minute, I called Precision and they managed to fit me in same day. Jack was able to determine the problem and repair it during the one visit. He also explained the cause and how to prevent further problems in the future.

  • Review 72 (2023-12-23 - Rating: 5)

    Precision just finished a complete replacement of our HVAC for us. Josh and Paul did a great job and we are very satisfied. They arrived right on time, were very courteous and respectful of our home, and showed excellent knowledge of the systems. Ryun who came in for the initial visit for diagnosing the problems we were having and Beau who did the proposal were also great.

  • Review 73 (2024-06-12 - Rating: 5)

    Excellent and quick service to repair our A/C unit. Ryun explained everything well, was friendly and knowledgeable and will use them again for the heating and cooling service plan!

  • Review 74 (2024-01-12 - Rating: 5)

    Precision team provided excellent and outstanding service. The team keeps you informed on the available options for heating system, highly rated vs what is suitable for your home, loan options, rebate options, timing of visit and more importantly they will follow up on - how are the systems performing post installation. Service was fast and professional. Installation team was fantastic and a pleasure to work with. Looking forward to working with Precision again in the future.

  • Review 75 (2024-05-16 - Rating: 5)

    Jack was here today. He had his assistant Dorian with him today.. They listened to all my concerns addressed them all. Dorian was very kind while helping my elderly uncle to turn on the water for outside.. I greatly appreciate all of you guys that come to my house. Very professional and kind

  • Review 76 (2024-05-10 - Rating: 5)

    Ryan, our technician, was incredibly helpful. He had a high level of expertise and took his time helping us understand our options. We look forward to working with him and Precision again.

  • Review 77 (2024-06-18 - Rating: 5)

    My Navien Tankless Hot Water System needed to be back flushed, which is a service requirement to maintain its efficient operation. Dorian, the Technician performing the procedure, answered my questions professionally, exhibiting his through knowledge of the system.Precision Heating & Cooling technicians are well trained professionals in their applied trade; that was quite evident in Dorian, the young man servicing our tankless hot water heater. They also now install Generac Whole House Standby Generators and associated electrical services. Iā€™m confident they will grow into a leading provider in that segment as well. I will always use them for my needs and highly recommend PH & Cooling for your HV/AC needs and their other services as well.Bill Yeomans, So. Grafton

  • Review 78 (2024-11-04 - Rating: 5)

    Knowledgeable and courteous. Offered to come same day as call to office. Very very pleased with everyone at Precision Home Services.

  • Review 79 (2024-01-17 - Rating: 5)

    Ryun Therrien was an absolute professional, with a kind heart! I could tell he loves his job & educational throughout his work! I was so grateful he was appointed to help with our heating device. He did a wonderful job, on top of that, he was great with our dog!!!! Great, great guy!!! We thank you Ryun for who you are & your skillful work! God bless you abundantly!!!šŸ„°šŸ˜ƒ

  • Review 80 (2021-12-21 - Rating: 5)

    Without a doubt the best process from start to finish I have experienced with an HVAC dealer.Knowledgeable, professional, on time, and a pleasure to deal with. Every step of the process was clearly explained and executed to the highest level. Thanks to the team of Beau, Deb, Ed, and Gil the installation went smoothly and we were warm and cozy on the coldest day of the winter so far. Their assistance in processing the MassSave paperwork was extremely helpful.We made the right decision going with Precision Heating and Cooling.

  • Review 81 (2024-01-10 - Rating: 5)

    Cody was very professional productive and went beyond the call of duty to get the heating up in a day. He is courteous and responded well to all my questions. There was a lot of work done in two days the whole heating boiler and the expansion water tank were replaced. One remaining issue will be resolved in a couple of days. Highly recommend Cody and Precision heating and cooling.

  • Review 82 (2023-10-17 - Rating: 5)

    Jack arrived on time and carried out the job very well. He resolved all the issues we were facing with our furnace. All zones are working well and the home is warm again. We would recommend services offered by Precision heating and Cooling.

  • Review 83 (2023-12-22 - Rating: 5)

    What a great company! They responded promptly and provided a detailed estimate for a furnace replacement, with a choice of furnaces that would suit my needs. Two days after I accepted the proposal the furnace was installed; the technicians were professional and efficient and left the workarea extremely clean. I am a very happy customer.

  • Review 84 (2024-12-27 - Rating: 5)

    Outstanding service. They were here quickly and got our heat back on the coldest day of the year.

  • Review 85 (2023-08-29 - Rating: 5)

    Put a brand 2 new heat pump system in my home.. the technicians were on time and 100% professionalā€¦ Very knowledgeable about the equipment very neat and cleanā€¦ Great guys great company to hire if you have HVAC needs Josh is the best

  • Review 86 (2024-08-07 - Rating: 5)

    Great service by Dorian on the Precision team. Did really thorough diagnostics and explained options and other details really well. Much appreciated.

  • Review 87 (2025-01-06 - Rating: 5)

    Dorian communicated via text and phone . He was very punctual, polite , friendly and professional.I will use him again for a/c and furnace!Five stars all around !

  • Review 88 (2023-11-22 - Rating: 5)

    Ed M and Zach F just installed a new gas furnace and heat pump for me. Ed and Zach did a fantastic job for us. They were organized, efficient and thorough. Ed took the time to explain the new equipment and answer all of my questions and they left the workplace very tidy. I highly recommend Precision Heating and Cooling.

  • Review 89 (2023-08-04 - Rating: 5)

    We had Owen H as our Technician and he was awesome. Did a bunch of troubleshooting of our HVAC unit and kept me in the loop while he was working on it. He was able to get it working, gave us a run down of what he did after, and answered all our questions. Also gave us a quick overview of the service program and walked us through the benefits. Was a great and easy experience and they were able to get out to us on the same day I called.

  • Review 90 (2024-11-06 - Rating: 5)

    Dorian from Precision Heating and Cooling was thorough and explained in detail for any questions I had. It is obvious he takes pride in his work and enjoys what he does. Precision is an excellent service company. They train their team to do the semi annual service check the correct way. No shortcuts. Highly recommend

  • Review 91 (2023-09-04 - Rating: 5)

    Tyler Moore and assistant did a great job installing our new heat pump system. They did a very clean installation and finished in less time than expected. The new Bosch system is running fine and is really quiet.

  • Review 92 (2024-01-24 - Rating: 5)

    Working with Precision was an excellent choice for us. We received a few estimates from different companies when looking to replace our oil furnace with a heat pump. Tim came to the house and gave us a thorough evaluation and answered our endless questions with patience and in a clear, straightforward way. With such a big investment and decision, it was the way Tim was knowledgable without being sales-pitchy that sealed the deal. We both had instant trust in him and that sealed the deal for us moving forward. Once we did, Deb in the office continued with the excellent customer care --again so patient with all our questions! She walked us through every step of the Mass Save rebate process and everything we needed to do on our end. Mass Save took a while to get the rebate (not Precisions fault in the least) but Deb in the office kept us looped in and she regularly would check in with MassSave to find out the status as the rebate moved through the approval process. Having her in our court was such a relief. It makes all the difference having someone like Deb who is an expert in this area there to follow-up with them and to reassure us.The installation crew was terrific, tidy, and also could answer our questions thoroughly. Everyone we interacted with through Precision was top notch - so critical when you are making a big investment like this.Best of all, we have a heat pump and, for the first time, now we also have AC and what a difference it has made in our quality of life during the heat waves! Were very thankful we chose Precision. The heat pump is great but its the people who work here who are truly fantastic!

  • Review 93 (2023-07-19 - Rating: 5)

    Jack called to say he could come early!!! How amazing is that? A company that does not overbook the technicians!! Incredibly professional. Provided details on how the system was working as well as other maintenance options with no pressure to sign up on the spot. I want to mention we had not had our split system looked at in 16 years! Jack had his work cut out for him and he remained positive and kept a sense of humor. Highly recommend Precision Heating and Cooling!

  • Review 94 (2024-07-16 - Rating: 5)

    Precision Heating and Cooling is the best! From the office staff to the techs who come out, they are always so helpful, knowledgable and efficient. Jack is awesome!

  • Review 95 (2023-02-15 - Rating: 5)

    Precision Heating and Cooling was able to schedule us for a furnace service within just 10 days. Jack was very knowledgeable and explained everything he needed to do and parts that he recommended to be replaced. He also showed pictures of the inside of the furnace that helped explain its wear. He serviced our hot water heater while he was here because that needed service as well.I am happy that we found a company that well be using for our annual checks and future furnace replacement.

  • Review 96 (2024-04-17 - Rating: 5)

    Iā€™ve had 2 other companies service my oil burner in the past the first company is no longer in business and the second company needless to say messed it up really bad. My service tech came in, addressed the issues that I was having service. Serviced my boiler and got it running well, so well, I donā€™t hear it running, just like the day we installed it! Jack the service technician was very professional, addressed all my concerns and left with a firm handshake.

  • Review 97 (2023-09-26 - Rating: 5)

    I recently had my entire heating system replaced with Mitsubishi heat pumps. Precision did a great job. Zach was very professional and talked us through every step of the project. I would definitely recommend Precision for your heating needs.

  • Review 98 (2023-02-22 - Rating: 5)

    Jack, the technician shown up when he said he would at my house and when right to work. How great is that? He asked a number of questions and and began a methodical and thorough examination of my heating system. He explained fully what the issues were, and the anticipated expense for repairs. What a pleasant experience it was to deal with a professional. Not to mention that Jack was extremely courteous and respectful. Im already planning when I will have Precision Heating & Cooling back to work on the cooling system.John Oakes

  • Review 99 (2023-07-20 - Rating: 5)

    We had a very good experience with the Precision Heating & Cooling team who installed a new HVAC system in our home this week. The team arrived early each day, worked efficiently, took care inside the house & cleaned the work areas inside & out beautifully. Tyler Moore made sure the system was working properly, our questions were answered & we were oriented to our new system prior to leaving. Our experience with this company has been smooth & satisfying from the first contact.

  • Review 100 (2024-02-20 - Rating: 5)

    Precision installed our entire HVAC as we moved away from oil. We also added an ERV and water heater. Everything has been excellent and the customer service has been very good as well. The team is patient and professional, and very thorough. Itā€™s exactly the service youā€™d want after making a large investment. We also use the maintenance program. Recommend!

  • Review 101 (2024-12-13 - Rating: 5)

    Fantastic Service. Ryun was professional, punctual, and answered all of our questions. Our heat went out early in the morning and the whole team was incredibly responsive. Would highly recommend!

  • Review 102 (2024-01-20 - Rating: 5)

    Called several services when we woke up with no heat on a very cold January morning. Ryun was the first to call back, came that morning, determined the problem was the thermostat, not the furnace, and had us all set within an hour. Also really appreciated the text updates about who was coming to my house (including a photo) and when. Highly recommend!

  • Review 103 (2024-09-27 - Rating: 5)

    We have an annual maintenance plan with these guys and they are great. Always courteous and professional.

  • Review 104 (2024-10-06 - Rating: 5)

    Great company. Very happy with service. Heating, cooling and electrical work. Iā€™ve had them do all types of jobs for me.

  • Review 105 (2023-10-19 - Rating: 5)

    I had a furnance installed yesterday to replace my old 33 year old furnance. I had gotten 4 quotes and Precision was the best choice! They arrived on time, explained what they would be doing, etc. The office staff helped me with rebate (same day submitted). I am thrilled with their services! They also cleaned up so well, you wouldnt have known anyone was here! Great company!!!

  • Review 106 (2023-11-06 - Rating: 5)

    A few days ago my gas boiler started short cycling (starting, running for a little bit, shutting down, repeat...) and never getting up to the temp I needed for the 4 heating zones in the house. Ryun came to my house the day I called and he was not only knowledgeable and professional, but Im a father of 3 facing down a New England November weekend with little/no heat ...so I was arguably ...a little difficult with him. He answered all my questions like a champ and Im writing this from my cozy 68 degree office right now. Hes coming back (hopefully on Monday) with a part next week. Im thrilled with the services provided so far and I think youd be hella lucky to get Ryun as your tech.

  • Review 107 (2024-03-28 - Rating: 5)

    They had availability almost immediately. They came in explained the problem very well. Presented the options and gave me price quotes for everything. They were very quick and did quality work. I would highly recommend them.Update:Had precision install a dual fuel heat pump system for me today and the service was excellent!Zach and the crew were all very professional. I was given a through overview of the new system and all ist features and maintenance.The crew were also timely on both days and diligent about setting up my system in a professional way and without cutting any corners.Thanks to Deb who was also supportive with all trh documents needed to get my condo association approval and scheduling the job

  • Review 108 (2024-10-04 - Rating: 5)

    Dorian was very respectful and knowledgeable regarding our air conditioning system.

  • Review 109 (2024-02-19 - Rating: 5)

    Jack, the technician, was very thorough and knowledgeable. He totally tuned up my heating system, and I was pleased with his service and informative communication. He represents his company very well.

  • Review 110 (2023-11-24 - Rating: 5)

    Precision is a reliable HVAC company. Each time, when I need service, I always can find them and solve the problems quickly and efficiently. Jack is a skillful technician. He is thoughtful and completes all of his work throughly. I highly recommend.

  • Review 111 (2023-09-24 - Rating: 5)

    Wecouldnā€™t be happier with Precision. We first had them come out just to check the status of our AC after moving into a new house. The second time was to look into a weird compressor noise. Both technicians were impressively knowledgeable, thorough, personable and left us more educated than we were before they came. We did sign up for the annual maintenance plan which- between the covered diagnostic service call and the discount on a soon to be installed furnace humidifier- has basically already paid for itself. If we have to have something fixed or simply maintained on our system, we feel totally confident with Precision.

  • Review 112 (2024-05-07 - Rating: 5)

    Cody, Beau and Precision team was terrific! It was a big job and from the quote to the explaining of operation of equipment after install I have not one complaint.

  • Review 113 (2023-12-28 - Rating: 5)

    First of all Beau and Deb were wonderful people who helped me through the whole process of getting the minisplit quotes together in a timely manner and once the proposal was signed, Deb heled me through all the documentations needed to get the heat loan done and the rebate done. Theyve been nothing but pleasant to work with even after all my questions and updates in the email chains lol...They were able to schedule a site survey, proposal, heat loan application and installation all done in about a week which was highly efficient. Tyler, the tech that came to install the units along with another tech I cant remember, and they were very professional, respectful, and nice and answered all my questions that I had and also when they came across a certain problem wanted to inform me of what was going on and then see if I like their alternate proposal to get the minisplits installed.I am very happy and satisfied with their services and their communications and will be recommending them to anyone else that will be going through this process like I did. Thanks Beau, Deb, Tyler and rest of the installation team for a smooth and painless process and installation :)-Yu Family

  • Review 114 (2023-09-01 - Rating: 5)

    Excellent experience from beginning to end. Looked into several other companies, Precision really stood out from the pack. Canā€™t say enough how smooth this was! From Beau coming out to show us what the system would be like, to Deb helping with the MassSave program and answering all my questions, to the day of install this was an extremely positive experience. Highly recommended!!!

  • Review 115 (2023-06-27 - Rating: 5)

    We had Precision come to our home to de-scale the water heater. Jack Alexander was the technician, and during the visit he was able to also diagnose and correct several other issues ( including a small propane leak) that had occurred during installation by a previous vendor. Jack was super thorough and helpful, and we will definitely be using Precision going forward for all our heating and cooling needs!

  • Review 116 (2023-08-23 - Rating: 5)

    Ed and his crew did a great job! They were very professional, personable, and did great work. They explained everything we needed to do with the upkeep after the installation and how the units worked. Highly recommended precision heating.

  • Review 117 (2023-10-13 - Rating: 5)

    We have the heating and cooling system installed by Precision.Definitely recommend it. From the beginning to the end, everyone in the company is very professional and helpful.the price is also very reasonable. They assist the MassSave rebate and loan application too.

  • Review 118 (2024-03-01 - Rating: 5)

    Ryun was extremely responsive, like ridiculously responsive. Job was performed to perfection and he really created a calm environment out of a hectic one when the heating went out. Wouldnā€™t recommend anyone else. Thank you!!

  • Review 119 (2023-08-01 - Rating: 5)

    My entire experience with Precision Heating & Cooling has been nothing great. From my mini split consultation and quoting from Mike to Deb in the office and Ed with his installation team, I have had a professional and pleasant experience. I highly recommend them.

  • Review 120 (2023-07-08 - Rating: 5)

    My AC Unit started leaking during a stretch of 90 degree days and I called several local businesses and left messages requesting service. The only one who called me back was Precision Heating & Cooling. Even though they were booked out several days, I opted for the emergency service because I was desperate. Owen, the service technician who came to my house was on time, professional, and did a great job explaining things to me about what was causing the leak. From the scheduling process through to the service call, I was very satisfied with Precision and will definitely use them again in the future.

  • Review 121 (2024-07-17 - Rating: 5)

    Dorian provided great service. He is knowledgeable and personable. The kind of service person everyone appreciates.

  • Review 122 (2024-01-22 - Rating: 5)

    Received text reminder the day before the appointment, call the day of inspection running early. Text when Jack was on his way with picture. Jack was polite, wore bootys in the house. Was able to answer all questions, didnt mind me watching and getting serial numbers from inside the furnace and taking pictures.

  • Review 123 (2022-11-03 - Rating: 5)

    We regularly use Precision for maintenance on our HVAC and heating system. Jack and his colleague were on time (early!), professional and courteous. Jack brought to our attention a part of our system that wasnā€™t operating as well as it should, but he was not alarmist. He showed me the piece, explained what was happening, while also proactively retrieving and emailing a quote for our consideration - noting that we could call if/when we were ready to replace the part. I appreciate the continued food service by Precision and their technician team.

  • Review 124 (2023-06-27 - Rating: 5)

    Precision came out to diagnose my problem right away, and they had my system up and running in less the 24 hours. Owen was absolutely great. He was very polite and professional. He explained everything to me, and he was a pleasure to interact with

  • Review 125 (2023-03-25 - Rating: 5)

    Tim and his team were great! Deb was quick in scheduling appointments and doing the paperwork. Tyler, Gill and Ben installed the HVAC in time and were very neat. Josh gave finishing touches. One of the dampers malfunctioned with in a week. Tim was quick to respond and Josh fixed it within no time! Awesome people !

  • Review 126 (2022-11-30 - Rating: 5)

    A couple of weeks ago we had two zones replaced with heat pumps. The pricing Tim gave us was great! He was very patient and explained everything completely. He has great integrity, which is sometimes hard to find in a salesperson. The two installers Josh and Gil were wonderful! They took the time to answer all of our questions and were very respectful of our property. We couldnā€™t have asked for a better team! Youā€™ve won us over! Moving forward, weā€™ll only be using Precision Heating & Cooling for all of our HVAC needs!

  • Review 127 (2024-12-16 - Rating: 5)

    Just had our furnace (maintenance) cleaned, Jack was excellent! Precision texted right before he was coming to say heā€™s on his way. He was pleasant, did a great job! We inquired about installing new thermostats and he gave us all the information and also recommended that we get our circulator pump replaced at some point but was not pushy. He was here last season and cleaned our furnace. I canā€™t say enough about how great, respectful and professional Jack is! He also had another helper (forget his name, he was great too!)

  • Review 128 (2023-09-26 - Rating: 5)

    From beginning to end, Precision Heating & Cooling made a big project as smooth as possible. Mike sized up our requirements and provided all the options. We mixed and matched and each quote was super quick and easy to understand. Deb took care of all the paperwork filling out and registering everything. Jake made the electrical service upgrade as seamless as possible, and even hooked our car charger back up and brought everything up to the latest codes. Tyler and Ben did quick and tidy work of installing multiple heat pumps, ceiling cassettes, wall units, WiFi controls, and a hybrid hot water heater. Finally, after checking over our satisfaction with the install Tyler transfered over all the pre-setup units in the mobile app and closed out our invoice. A few minutes later Deb forwarded confirmation of registered warranties and rebate filling. A truly great experience. I highly recommend getting a quote if youre upgrading your home.

  • Review 129 (2022-08-16 - Rating: 5)

    Second review in a week but Jack was great! He was able to come earlier than planned to clean our units. He was courteous, solved a hidden rattling issue and instructed me on filter size and replacement. He made sure to turn off lights, lock doors and set thermostats to their original settings. Jack was quick and efficient. Im very pleased with his work and all of our interactions with Precision Heating and Cooling.

  • Review 130 (2022-01-10 - Rating: 5)

    Ryun was amazing. It was so easy to schedule an appointment and he was incredibly thorough and took his time in explaining everything to me.Per usual, Jack did a great job on my annual furnace maintenance, was very detailed about potential issues what he found and what they might mean, and discussed all questions I had. Still just as satisfied as day one.

  • Review 131 (2023-08-11 - Rating: 5)

    The team at precision were knowledgeable, professional and did an awesome job!! First day team of 5 moved everything along and answered all my questions. Second day Gil and another guy came back finished it went over everything. Iā€™m so happy with precision!! Highly recommend!!

  • Review 132 (2023-11-22 - Rating: 5)

    Highly recommend precision for any and all of your hvac and electrical needs. Jake and Tyler did a full service upgrade from a 100 amp electrical service to a new 200 amp electrical service. They where both very respectful of my home.

  • Review 133 (2024-01-29 - Rating: 5)

    Everyone that Iā€™ve encountered at Precision Heating is awesome! They are all courteous on time, professional, and polite. They clean up when theyā€™re done, and I never have any issues with them. I would highly recommend them.

  • Review 134 (2023-07-07 - Rating: 5)

    Owen called ahead to let me know he was a little ahead of schedule (God send being early) was absolutely fabulous!!Professional, efficient, explained in ā€˜plain Englishā€™ all that he did, thoroughly explored all the possibilities, didnā€™t mind me watching and answered all my questions. Could not have been happier with his service!You guys are lucky to have an asset for an employee like Owen!Appreciate the service!Thanx!Jack

  • Review 135 (2023-10-13 - Rating: 5)

    Precision Heating and Cooling from Northborough, MA recently upgraded our heating and cooling systems. They supported us in doing the MassSave HEAT loan paperwork and made the whole process smooth. The installation team was extremely professional, tidy, on-time, and friendly. Josh in particular spent a lot of time patiently showing me how to use the new Bryant thermostats. I strongly recommend this company for your heating and cooling needs and I plan on using them to service our new HVAC equipment regularly.

  • Review 136 (2023-10-31 - Rating: 5)

    I was having an issue with my heat and hot water. Ryun was on time, extremely knowledgeable and fixed the issue quickly. He took the time to explain what the issue was and how to resolve it. I would absolutely recommend Ryun and Precision.

  • Review 137 (2021-09-18 - Rating: 5)

    New customer here and I am beyond happy and impressed with the services I received. I had the pleasure of meeting Jack. He was respectful, friendly, knowledgeable and meticulous about the work he did. After completing the cleaning of our heating system, he showed and explained to me what we needed to repair and why it was needed. Although it will be a time consuming and costly job, I am at ease knowing this individual and company will be completing the work needed.

  • Review 138 (2024-06-13 - Rating: 5)

    Dorian was vety professional and patient. He took his time to explain everything he did and needed to be done as well as answer all my questions.

  • Review 139 (2022-02-04 - Rating: 5)

    Our technician, Jack, was awesome! He arrived right on time, was very friendly, respectful and knowledgeable. He installed a new thermostat for us, and fixed something on our furnace and answered all of my questions. Scheduling the service call was super easy too, we were able to do it online and then communicate via text. Will definitely be using them again in the future!

  • Review 140 (2024-02-29 - Rating: 5)

    Incredible service visit once again from Precision Heating and Cooling. I am consistently impressed with their level of expertise and thoroughness. Their HVAC plans are an excellent complement to the low cost oil delivery service (no on-call furnace repair) that we use.

  • Review 141 (2022-08-04 - Rating: 5)

    Ryun was on time, diagnosed the problem, and was thorough about making sure that the solution was the correct one. Presented options clearly and was reasonably priced. Thank you!Update: Precision just did an excellent job replacing our 25-year old HVAC and furnace units (2 apiece). They were highly professional, kept everything clean, let me know when anything would impact our comfort (smells, heat turning on, etc.), walked me through all the work they did, and helped me set up the thermostat. And they immediately followed up with the paperwork the next day and sent me an e-mail with attachments and next steps before I even got to my office. This is the 3rd time Ive used them. A+ work every time. Highly recommended!

  • Review 142 (2019-05-08 - Rating: 5)

    Tim really listened to our needs and worked with us to make sure we got what we wanted, where as many AC companies wont do this and try to bulldoze you into something you may not need for a very high price. We got several estimates and Precision was the most reasonable. Tim also provided the mass save rebate options and will submit the paperwork for you. If you are interested in a 0% finance loan through mass save they will help with that as well. Other AC companies were telling me to do the mass save research myself (very overwhelming). Tim was able to get me onto the schedule so quickly and the install team is so professional, courteous and considerate. They really worked with me on timing based on the needs of my familys schedule and treated my home like their home. When they leave for the day, everything is cleaned up like they werent even here. The lead installer Josh is very easy to work with and communicates so well. I can tell they take immense pride in their work and I trust that the work is being done right. Installing central air is a big process and they have made this so easy to deal with. I work from home, so this is important. It has been a real pleasure working with them on this project.

  • Review 143 (2023-10-09 - Rating: 5)

    Jack is professional, efficient, and extremely knowledgeable. He thoroughly diagnosed our heating system failure and although it needs to be replaced, he answered all of our questions and assured us that he was recommending a new system for safety reasons.We are very pleased with the service provided by Jack and our work with Precision Heating and Cooling. Thanks !

  • Review 144 (2022-04-18 - Rating: 5)

    The team at Precision was great- I was having an issue with our heat and they were able to come in and quickly identify the problem. They recommended a routine maintenance for my furnace and water heater- turns out there was some corrosion in my water heater. They went above and beyond by contacting the maker of the water heater and found it was still under warranty, leading to us only paying for install. I was so impressed with the services and will definitely use them again.

  • Review 145 (2025-01-03 - Rating: 5)

    We had Jack come for annual maintenance on our central AC unit and he was great! He was quick, efficient and knowledgeable. He gave me a few helpful tips and shared info professionally. Very happy with precision, will definitely use them again.

  • Review 146 (2020-06-15 - Rating: 5)

    Thank you Tim, Ed, Tyler and team that worked on installing the ductless mini splits in our home. We received a few quotes and decided to go with Precision for the combination of price and professionalism. The work they did was very efficient and detail-oriented. They were in an out in a couple days with no sign of any construction mess. Very happy with the service - we will certainly recommend!

  • Review 147 (2023-12-22 - Rating: 5)

    The whole team is excellent. Tyler, Jake and Beau and the rest of the team. They answered all our questions and concerns. We are extremely satisfied and would hired them again

  • Review 148 (2020-04-03 - Rating: 5)

    Precision Heating offered a very competitive price, and helped us quickly with a new furnace when our old one had issues. The crew doing the work did great work and were very nice. The final product was organized well for a complicated system, and they kept things super clean.They took the time to make sure I completely understood the new system, and continued to offer support after everything was done. I find responsiveness like that rare, especially after many vendors are paid. I wouldnt hesitate to recommend them.

  • Review 149 (2021-04-15 - Rating: 5)

    After getting quotes from 3 companies to replace my old furnace with a combination water heater and boiler, I decided to go with the crew at Precision Heating & Cooling and I couldnā€™t be happier with their work and how they handled everything. They were all very courteous and professional and made sure I knew everything going on every step of the way. Josh, Ryan, Beau, Ed, and Tyler worked in tandem to get the job done in 1 day and I was very impressed with the result. After 1 month of using our new heat and hot water, we are extremely pleased with our decision. I recommend Precision for any and all of your heating and cooling needs. Oh, and they were the lowest price offered by $2,000! Choose Precision...they will do a fantastic job and you will be very HAPPY!Thanks Precision!-George K.

  • Review 150 (2024-02-01 - Rating: 5)

    Professionally completed by our technicians Cody and his crew were excellent! Fast install complete walkthrough . Cleanup was perfect !!!! Highly recommend!!!!

  • Review 151 (2019-06-11 - Rating: 5)

    Hands down the best service experience Ive ever had with anybody that has come to our house for a service call. Ryun was on time, professional, cheerful, and incredibly helpful. The whole experience from booking the appointment to the reminders to the actual appointment was extraordinary. Highly recommend. All of our heating/cooling business in the future will be with Precision Heating and Cooling.

  • Review 152 (2023-07-16 - Rating: 5)

    Our tech Jack did an amazing job on the work we needed to get done. Very knowledgeable and answered all the questions we had. We will definitely be using Precision for future projects.

  • Review 153 (2023-03-13 - Rating: 5)

    Precision came by to service my furnace and Jack the technician was very professional and helpful. He determined that the furnace needed to be repalced and explained what was going on. The company was anle to get everything situated so we were only without heat for two days and tyler did a great job working with us and getting our system up and running. Would recommend!

  • Review 154 (2023-08-02 - Rating: 5)

    Jack was great. He was very helpful and explained everything he was doing. He even came earlier than his appointment which was appreciated. Would definitely use this company again.

  • Review 155 (2023-04-18 - Rating: 5)

    Jack has come to the house a few times to provide routine service to my furnace and A/C systems over the last few years. Hes always very polite and professional. It gives me peace of mind that they come routinely to keep both heating and cooling systems in optimal condition.

  • Review 156 (2021-11-10 - Rating: 5)

    Ryan and Logan arrived at my house promptly at the agreed upon time. (Rain had called me the day before to schedule an appointment and talk about the problems I was facing). They were able to pinpoint the problem and fix it within an hour of being here. Both men were very nice, professional, and punctual and I highly recommend their services.

  • Review 157 (2020-06-18 - Rating: 5)

    I highly recommend Precision if you are in need of a new AC system or replacement. Our 15 year old high velocity system finally kicked the bucket and we desperately needed it replaced, since our Cape style house gets especially hot in the upstairs bedrooms and we have a newborn. Precision was able to set up a consultation and installation very quickly, and was very up front and reliable with their communication with us. Shout out to Josh who was absolutely fantastic with the replacement and installation, great guy and did an amazing job installing our new central air unit. Overall we couldnt be happier with the level of service we received!

  • Review 158 (2024-10-12 - Rating: 5)

    Jack always does a great job. I will always ask for Jack when I need any service

  • Review 159 (2024-08-16 - Rating: 5)

    Tyler and his team, Gil, Matt and Tyler did an excellent job installing our mini splits. Prompt, professional, they did a great job and cleaned up everything. It really was a pleasure working with them. Tyler explained how everything worked and answered all our questions. Highly recommend them. Michael, our salesman was also very helpful and answered all our questions. Excellent company all around!

  • Review 160 (2021-03-04 - Rating: 5)

    We worked with Tim, Tyler, Ed and Gil and everyone was helpful, friendly and responsive throughout the process. We received a great quote very quickly, and the job was done shortly after we accepted. It was easy to get in contact with them when we had questions, and I really appreciated how they explained how to operate and maintain everything that they installed. Overall a great experience and we will call Precision in the future for any maintenance and repairs.

  • Review 161 (2024-12-27 - Rating: 5)

    Dorian, the technician came out to do our quarterly maintenance earlier this week. Very polite and friendly. There was some work that needed to be completed, he explained what it was a showed photos that made what he was talking about very clear. Happy with the service Precision has provided so far.

  • Review 162 (2023-06-05 - Rating: 4)

    Ive had a mostly positive experience with Precision Heading & Cooling. Let me start out with the positives. Tim is knowledgeable and personable. The entire team was professional, kind, and efficient. The whole team would take the time to explain and answer questions. We had a few miscommunications (more on that later) but Tim made sure concerns raised during the install were addressed promptly. I believe Tim and the whole team are willing to go above an beyond.My biggest negative was around the clarity of communication. Ill share feedback I directly gave to Tim here as well.I think weve had a few communication hiccups over the course of this project, mostly, I think, because I talk to you, you talk to the crew and then they do their thing. Perhaps theres an opportunity to improve your processes for the future there somehow.Some of the issues I understand, as we were going to refinish an unfinished section of the basement, but have decided not to do so a few months ago. (An inventory issues getting the heat pumps on time actually caused us to miss a window with a contractor, and since then weve given. Difficulties getting back on a schedule changed our plans for the space at this point). Some of the wire runs are a sloppy, but that was done, I believe with the expectation that it would get cleaned up later. I did not ask Tim to correct that.There are a handful of other fit and finish sort of issues that came up, like a hot water line getting ran in an inefficient way (about 2x longer than needed but a bit easier to do), drop ceiling that was knocked down but reinstalled covering the existing light, etc. Most were not a big issue, but just didnt point to the absolute highest quality standards of some of the crew. Any issues that did need resolution (such as bolts that werent tightened or wrong type of hole filler), Tim ensured they were addressed ASAP.All the quibbles aired, I again want to stress that the team has been responsive to any issues that came up with our heat pumps, including a strange configuration bug that left the emergency heat inoperative during the sub zero cold snap. I misunderstood the wireless controller and Tim added, without extra charge, a component that he could have billed me a couple hundred for. Precision gave a competitive quote and managed the process of removing an old oil furnace and tank, installing a hot water heater, and heat pumps and air handlers. The heat pumps work great, the sizing seems correct, and overall the job was successful, but there were enough hiccups that giving 5 stars just isnt possible. I do recommend them, just be sure to make sure all expectations and details are clear with the team at your house before the work starts.

  • Review 163 (2022-07-05 - Rating: 5)

    Ryun was able to arrive earlier than the scheduled appointment (he called prior to make sure that was okay) and was super friendly and professional. They quickly found the problem and went over options/costs in a way that was easy to understand. This is the second time Iā€™ve used them and they are fantastic.

  • Review 164 (2020-11-02 - Rating: 5)

    We had to have our gas furnace and AC replaced. The team Precision sent Including Tyler Moore, Ed, and Gil did an excellent job. They were very thorough and made sure everything was functioning to their standards and was ensure to explain how the system worked. I was very impressed with the service

  • Review 165 (2022-11-15 - Rating: 5)

    Updating my review: honestly these guys are great. We have been using them for a few years now and I always have the same Tech come out Ryun is great!They do not try and upcharge you on anything, they will explain things so you can understand and they are efficient with their work!Just have to say- call this company. Very knowledgeable, friendly and came out quickly with an issue we thought we were having.Pricing is amazingly fair, and they know their stuff. We even were able to get them earlier than the scheduled appointment! These guys are our new HVAC company- no need to look elsewhere!

  • Review 166 (2021-08-23 - Rating: 5)

    Precision Heating and cooling did an outstanding job of installing a new HVAC system and ducts in my house. Tim was very patient and thorough during the initial design & sizing consultation and answered many questions. Scheduling was easy and flexible, I had to move the install date and it was done easily and without a frown (thank you Emily).Josh did an amazing job during the install planning process. Im truly pleased to have had him be the lead installer for my HVAC project. Josh was knowledgeable and flexible and made for a no-stress experience especially since I had another project going on around the house at the same time.Tyler and team rounded up what was an excellent experience all through. Their work was thorough and meticulous. The exterior unit install looks much nicer and high off the ground and should help keep water and pests off the unit. Overall, Im very pleased with Precision and would highly recommend their services.

  • Review 167 (2018-08-15 - Rating: 5)

    Tim, Josh and Ed did a fantastic job installing Air Conditioning in our home! We highly recommend them! Their design to cool our unconventional-style house was creative and very effective. They were extremely knowledgeable about the equipment and the installation process. In addition to their quality work, they were respectful of our home and family. They used drop cloths, wore shoe covers, and always cleaned up after each day of work. They were honest, trustworthy and delightful to work with.

  • Review 168 (2021-08-16 - Rating: 5)

    Called Precision Heating & Cooling to diagnose an issue we were having with one of our AC units. Every interaction was positive and professional, from the receptionist I initially spoke with to Ryun, the lead service technician who came to do our visit. Very efficient notification and confirmation system by text and phone - and we were able to schedule an appt within two business days of our initial phone call to them. Ryun clearly explained our issue and the possible fixes available to us. Highly recommend this company.

  • Review 169 (2024-07-07 - Rating: 5)

    Jack was good at explaining what was going on and communicated what his plans were. Very happy

  • Review 170 (2023-05-03 - Rating: 5)

    We had our annual maintenance today with Jack Alexander. He explained everything so we could understand how to maintain our system. He was professional and got the job done quickly! Highly recommend

  • Review 171 (2020-10-23 - Rating: 5)

    We had a great experience with Precision Heating & Cooling. Our furnace stopped working and needed to be replaced. I was able to get them to come out to diagnose the problem very quickly. They turned a quote around for replacement of the furnace and laid out exactly what I needed approved with our condo association to get the work done quickly. Once I had the approvals they scheduled the work for the next morning. The entire process was very quick to replace the furnace with a job well done. Wed definitely recommend this company to others!

  • Review 172 (2021-01-06 - Rating: 5)

    I highly recommend Precision Heating and Cooling. We arrived home last night and our 1st floor level heating system was not working. I quickly went online and searched for HVAC service companies in my area. Precision came up on the search and their customer reviews were fantastic. I left a message for them that night and by 7:15 the next morning, Ryun had called me back. He had a schedule opening for 9:00 am and by 9:30 am, Ryun had fixed the problem. Ryun was on time, professional, and highly knowledgeable of heating system repairs. He also provided great insight and feedback on the best thermostat for the age and size of my home. A great experience all around!!

  • Review 173 (2021-05-26 - Rating: 5)

    Great all around experience with Precision. Tim was very friendly, professional and honest. Emily was super helpful in getting our paperwork filed with Mass Save in order to get us scheduled quickly. Tyler and his install crew were extremely professional, courteous and punctual. Loving our new mini splits!

  • Review 174 (2024-05-17 - Rating: 5)

    Ryan at Precision Plumbing and heating is an awesome tech he always takes excellent care of us! We couldnā€™t be happier!

  • Review 175 (2021-09-14 - Rating: 5)

    I recently converted my oil boiler that was installed in 1972 to gas as well as updated my central air conditioning and could not have been happier with the service I received. From the initial call to the office to schedule an appointment for an estimate, to Tim coming out to give me the estimate to the final product. Josh, Beau, Ed, Gil and their helpers that came to my house were very professional at all times and really know what they are doing. I would highly recommend Precision Heating & Cooling to anyone looking for service or a new heating system or ac.

  • Review 176 (2024-07-13 - Rating: 5)

    Dorian did a great job servicing our air conditioners and air handlers. Thanks!

  • Review 177 (2021-06-29 - Rating: 5)

    The service tech Jack was quick to help me understand the issues with my AC system. He was articulate, patient and knowledgeable. He also explained preventative maintenance options to proactively address future problems. I highly recommend this company as well as Jack Alexander as a service technician. So fantastic to get your AC up & running quickly during a heat wave!

  • Review 178 (2024-08-03 - Rating: 5)

    This is the second time that we have used precision heating and cooling for our HVAC needs. Their work is fantastic, including all of the personnel who support their effort. This started with the consultant, Beau, Who quickly and swiftly developed a proposal that was exactly what we needed. Then, Cody, who was our project manager, implemented both systems again very quickly and swiftly. Equally as important Cody and team were fantastic to work, Really helpful and all all-around excellent. Cody in particular was clearly very seasoned and expert at what he does. Highly recommend precision heating and cooling!

  • Review 179 (2022-05-11 - Rating: 5)

    Fast & good quality service. Ryan was quick to diagnose the heating issue, which apparently was due to a valve failure, and triaged it quickly by speaking to Lennox, arranging for the parts and finally installing it. I should also mention about Deb, the front desk support specialist who was great with communication on the appointment and status of parts arrival etc. She responded to my queries quickly. Will highly recommend Precision to others.

  • Review 180 (2020-07-23 - Rating: 5)

    In the midst of a heat wave we lost our beloved A/C! I called numerous service companies and the wait was well over a week. Precision (Ryun Therrien in particular) was given an outstanding review by some of our neighbors, so I thought Iā€™d give it a shot. I called and they were able to get us in the same day! Ryun was extremely professional and even reached out to let me know he was running late. He arrived at 3:30 (as promised) and our air conditioning was running smoothly by 4:00. Timely service and great prices! Thank you Precision!

  • Review 181 (2024-12-17 - Rating: 5)

    The customer service was exquisite! Dorian explained everything patiently and carefully, answered my questions and had a friendly disposition.

  • Review 182 (2021-07-02 - Rating: 5)

    We have been customers with Precision Heating & Cooling for years. They are responsive, professional, detailed and alway respectful of keeping the interior of our home clean - which is not easy to do when coming in and out of a home during a cleaning or service call. Jack did a great job for us today during torrential downpours. We highly recommend this company.

  • Review 183 (2022-07-01 - Rating: 5)

    Very impressed by Precision Heating & Cooling. We called as a new customer and they treated us like a long time valued customer. Our service technician Jack Alexander was professional, personable and prompt. We know who we will call going forward.

  • Review 184 (2022-12-02 - Rating: 5)

    Ryun let me know he could arrive early, was extremely polite and knowledgeable about the unit. While it could not be repaired he did put in for an estimate to replace the unit. We have now found a great hvac company to service our needs.

  • Review 185 (2020-10-15 - Rating: 5)

    We just had ductless ac mini splits installed and the experience was just great. From Tim giving our estimate to the install team of Josh, Eddy, Gill, and Tyler we couldnā€™t be more pleased. The guys were professional, polite, neat, and did superior work. It was as if they never set foot in the house. Josh spent time teaching us how to use our new equipment and is available for questions at any time. We highly recommend Precision Heating and Cooling!

  • Review 186 (2018-09-26 - Rating: 5)

    Scheduling was quick and easy. Service was scheduled within the week, whereas another large company said it would be six weeks until we could get an appointment. Ryan showed up on time and was a very polite young man. He went about his work and was in and out in no time. Id highly recommend Precision. Good Value as well.

  • Review 187 (2021-08-05 - Rating: 5)

    I recently bought a house and was having many issues with our furnace. I got in touch with Tim at Precision Heating & Cooling and made an appointment to have the furnace looked at. They came out and serviced the furnace. They were quick and very knowledgeable. Ryun was very professional and quickly fixed our issue. He was also able to proved information and recommendations on how to improve energy efficiency in our home. I highly recommend giving Tim and his team at Precision Heating & Cooling a call with any heating or cooling needs!

  • Review 188 (2020-02-14 - Rating: 5)

    We worked with Precision to replace our boiler and install a mini-split system. The team: Tim, Josh, Gills, Ed, Matt were excellent! I was very impressed with the knowledge and communication provided prior and during the installation process. I was never ā€œleft in the darkā€. The team thoroughly explained the what they were doing. They were more than willing to answer our questions and always answered completely. The work completed was professional and meticulous. Precision Heating & Cooling is A+++.

  • Review 189 (2024-11-23 - Rating: 5)

    Having precision install a heating and air conditioning unit is one of the best decisions I have ever made. The whole process went just like clockwork. Ed was our technician and was very meticulous and thorough.He Took the time and answered all our questions and explained how the system works. I would definitely recommend Precision HEATing to anyone that needs furnace for air-conditioning work.

  • Review 190 (2021-01-11 - Rating: 5)

    We couldnt be happier with the service we received from Precision. Precision finished a complete change in heating system in our older Colonial home from an electric baseboard system to an efficient gas-powered HVAC system. Tim was great to work with and very knowledgeable when we started to learn about the process and what system would work best to meet our needs. It was extremely helpful that Precisions office helped us navigate the MassSave program and ensured all of the paperwork was submitted on time. For the actual project, we were extremely pleased with the professionalism and cleanliness with the team responsible for the installation given the size and scope of the project. Josh, Ryun, Eddy, Gill, Tyler and Beau provided updates throughout the project (and were always responsive to any questions we had), maintained a clean workspace, and was pleasant to work with throughout. Overall, we couldnt be happier with our new system and happy we chose Precision to take on this project.

  • Review 191 (2024-08-01 - Rating: 5)

    He had a helper with him both were very polite and explained every very well

  • Review 192 (2018-08-22 - Rating: 5)

    Fantastic customer service by Precision Heating and Cooling! I can honestly say it was the best experience, from scheduling appointment to repair work, Ive ever had with a service contractor. The whole process was great but it got even better when Ryan showed up at our home. He took the time to evaluate what needed to be fixed and then gave a specific quote for what it was going to cost. This isnt one of those situations where they tell what needs to be done, then do the work and carefully slip a bill/invoice under the door or put it in the mail. The transparency was very much appreciated. Ryan was able to assess the situation and get our AC units running again (upstairs and downstairs - different issues) quickly and we are grateful for the work he did. Again, cant say enough good things - fair, reasonable, honest, transparent, excellent communication, exceptional service - just awesome! Steve (Wrentham, MA)

  • Review 193 (2022-12-08 - Rating: 5)

    Called Precision to have a heating system looked at for my client who was selling their home. Ryan was super responsive, polite and was able to fix the problem quickly. Will be giving his name to all my clients who need service in this area! Thanks again Ryan, super appreciate it.

  • Review 194 (2019-11-16 - Rating: 5)

    I dont often post public reviews, but Team Precision, you are awesome! Incredibly responsive every time weve needed you, always reasonable, and every person is friendly, professional, and knowledgeable from the initial call to the end of work. In our case with our first furnace work, you went above and beyond to assist us with the administrative portion and with our second furnace needs, same day service and issue resolution. Absolutely amazing! Thank you for consistently delivering the very best in people and service!

  • Review 195 (2024-12-08 - Rating: 5)

    Jack did a wonderful job cleaning out our ducts. He also looked at our gas furnace and said everything looks good and running properly.

  • Review 196 (2023-11-28 - Rating: 5)

    Jack Alexander is friendly and knowledgeable and came to do ac maintenance. He explained how to be energy efficient, pointed out the system in terms I could understand and I thought he was GREAT!

  • Review 197 (2022-08-09 - Rating: 5)

    Highly recommend this company. Had my mini splits serviced today and Jack couldnā€™t have been more professional. He arrived on time, explained what the service would be. He was super careful in my home. Neat, clean, and excellent attention to detail!