OSullivan Installs

Photo of OSullivan Installs

Located in North billerica, Massachusetts

Address: 25 Sullivan Rd Unit 5, North Billerica, MA 01862, United States

Phone: +1 978-234-2297

Rating: 5

Services

  • Wheelchair-accessible car park
  • Appointment required

Categories

  • Siding contractor
  • Contractor
  • Door supplier
  • Window installation service
  • Window supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-07 - Rating: 5)

    We couldnt be happier with our new Provia patio door! Even though it was a relatively small job, we got just as much attention as we would have if it had been a huge one. Brian did a great job working with us to find the right door. Esteban was extremely courteous, efficient, and professional throughout the measuring and scheduling process. Ken was fantastic throughout the installation of our new door: efficient, knowledgeable, detail-oriented. He easily dealt with some rot issues around the sill and took extra troubleshooting time to make sure the door closed and latched perfectly once installed. It was a pleasure to have him working on-site; he kept me updated on his progress as necessary and tidied his work area at the conclusion. The Provia door itself is amazing! Quiet, solid, attractive. We can tell it is built to last and will serve us well. Thank you for a wonderful experience!

  • Review 2 (2024-07-24 - Rating: 5)

    Absolutely the most PEACEFUL and skillfully executed install I have experienced in the 23-year history of my house. Period. The whole crew is wonderful, start to finish. Kens work is immaculate, and Brian is a pillar of patience. I cannot thank you all enough.If you want peace of mind, call OSullivans! These guys are the real deal, honest and genuine!

  • Review 3 (2024-04-26 - Rating: 5)

    Got a new front door with storm door replacing an old piece of junk. OSullivan came out for this small job (something a lot of other places I had called wouldnt) and took all kinds of measurements, walked us through customizing our doors, and then sent someone to VERIFY the measurements were good to avoid any mishaps. Day of install they did a great job and the doors look beautiful. They even came back to help when we had a question after the install. Absolutely would recommend.

  • Review 4 (2024-01-12 - Rating: 5)

    We made the mistake of going with a company called Liberty Revival initially. They were the Willy Wonka of window woes, promising a chocolate factory of home improvement but delivering a fizzy room of frustration. Mismatched measurements, incorrect products, and an unfinished mess later, I was ready to throw in the towel (or, more accurately, slam the (non-existent) door). Enter OSullivan Installs, my light at the end of the tunnel.Right from the get-go, it was a different story. Brian, their sales person, was super knowledgeable and spent over an hour explaining everything, no jargon, no confusion, just pure window and door wisdom. Ordering was a breeze, and guess what? The windows and door actually arrived on time (gasp!). Seven and a half weeks later, Kara, their customer service person, called us as sweet as can be to schedule the installers.The installers themselves were professional, nice and just all around amazing. They arrived on time each day and kept the place clean as they worked.OSullivan Installs wasnt just a company; they were a dream team, turning my door and window woes into a home improvement hallelujah. So, if youre in need of quality windows and doors call OSullivan Installs. Theyre the real deal. Ive referred all my friends in need of windows and doors to them and Ill be calling them again as we slowly replace all the windows and doors in our home.

  • Review 5 (2023-09-15 - Rating: 5)

    OSullivan Installs installed new siding on our house three years ago and did a great job. After a few years we had solar melt hit a section of our new siding. Tims team solved the solar melt issue of the siding in a Take ownership of the customer problem with urgency and execution. We our glad we chose OSullivan Installs both for the original installation and their great post sales team that solves issues that may arise!

  • Review 6 (2021-12-20 - Rating: 5)

    OSullivan Installs put in windows and two exterior doors for me in 2011. The work was excellent and timely. However, that wasnt the end of the story. In 2021, my front door sill seal became frayed and required replacement. I was also looking to have a third door replaced.Even though I am now out of their service area, Tim arranged for the seal to be replaced at no cost to me, and connected me with an installer in my area, even providing the previous order information to make it easy to match my existing door. This should give you a sense of the level of professionalism he maintains. A company of rare quality.

  • Review 7 (2024-01-12 - Rating: 5)

    Great work all round by Tim and his crew. Excellent communication ahead of time and everyone is so nice. The work was done really efficiently and the finish is impeccable as it has been all the other times we have used them. They’re cleaning throughout the job and we are super happy with the finish of both doors. Thank you

  • Review 8 (2019-03-01 - Rating: 5)

    My husband and I are very satisfied with our experience with Tim and his crew at OSullivan Installs. The scope of the job included removing the existing vinyl siding and all 19 windows on our home and install 19 new Soft-Lite windows and complete vinyl siding.The work was completed as expected and Tim was also very helpful in identifying some issues along the way and we feel he gave us the best options to remedy those issues at a very reasonable price. We are very happy with the overall job and we highly recommend including OSullivan Installs in your search for home improvement contractors.

  • Review 9 (2021-06-15 - Rating: 5)

    I used OSullivan Installs more than 7 years ago to replace my siding and install windows and doors and was happy from the first call.3 weeks ago a handle on my screen door broke and I call and left a message. Tim, the owner. called me back, asked me a few questions and said dont worry about it, we will fix it. Today OSullivan Installs came by and fixed the handled. While fixing the handle in itself isnt a big deal, here is what is, they didnt charge me. Tim said he wasnt interested in nickel and diming his customers and just wanted me to be happy.I have recommended OSullivan Installs to many friends and neighbors and will continue to do so. Tim and his team are all about quality, satisfaction and doing the right thing. I would HIGHLY recommend OSullivan Installs to anyone!

  • Review 10 (2019-02-06 - Rating: 5)

    OSullivan Installs did an awesome job. They did our windows & siding and were excellent in the whole process. They also cleaned everything on each day before they left . The windows look spectacular. I can’t praise the work enough. My house looks absolutely new again by just doing the siding and windows.Thats how good they work. Thank you everyone involved with this project.

  • Review 11 (2022-04-14 - Rating: 5)

    Highly recommend. I had many companies come out to give me quotes for my windows and their price point was right in the middle. My sales rep was very informative and very accessible when I had questions down the line. The installation crew worked a long 10 hr day, was very courteous, cleaned up everything and did an outstanding job. The company even checked in after to make sure everything was good. Very pleased with the company and my new windows!

  • Review 12 (2024-11-18 - Rating: 5)

    Great responsiveness, service and product. Other reviews were right, these guys deserve their rating. Have already recommended them to others.

  • Review 13 (2021-09-06 - Rating: 5)

    I hired these guys for all new vinyl siding, two new bay windows, and a new front door. Not the cheapest, but definitely NOT the most expensive, especially when comparing to PHRG, Dabella, etc. They are the real deal and you get what pay for, which is a high quality job using high quality materials and high attention to detail. The owner Tim O’Sullivan was a pleasure to work with, as was his entire team. His crew is a well oiled machine. Always arrived early AM and was here until the end of the day unto the project got done, which took about a week. Cleaned up well after every day. They do the job right. They wrapped existing window trim in pvc aluminum vinyl. Was skeptical how that would look but very professionally done with mitered corners. Looks like new windows! I was worried about rotted plywood and sills being covered over (as PHRG apparently did on a past job) but they pointed out all areas of rot to me, talked to me about it, and replaced everything that needed to be replaced before wrapping with the aluminum and installation of the siding. They also treated all surfaces with insecticide and fungicide. They ALSO corrected some bad work done by previous contractors with minimal added cost. Attention to detail was amazing. You can tell the crew loves what they do because they do it well. They were always in a good mood, singing and laughing. They specialize in siding, windows, doors, and that is pretty much all they do so they are the best at it. And I have peace of mind knowing that if there are any issues, I just need to call them and they will take care of it. I have a 1972 house with original exterior siding, old front door, originalcrappy bow windows. Now it looks like brand new construction!

  • Review 14 (2017-03-08 - Rating: 5)

    Tim and his team installed a replacement door, window and resided my entire house. We had an exceptional experience! This company hit the nail on every deliverable: sales, service, professionalism and most importantly, quality of work! When the job was finished, not a single scrap of construction material was ever found as well. I cant believe how meticulous and neat they were considering the size of the job at hand. When we later had an issue with the window (which we introduced no less), Tim was right there promptly and courteously repairing the window for us as part of the warranty. After many sour experiences dealing with contractors, it was a more than refreshing experience to find a contractor of this caliber that not only delivers (on time) but stands by their work. Hats off to OSullivans!

  • Review 15 (2021-02-03 - Rating: 5)

    Fair price, honesty mixed with pragmatism. We had 20 or so windows replaced; we felt great when we signed the contract after the trauma of dealing with several of the big companies, and feel great a month or so after the job has been done. An honest local contractor that does it all for you, with integrity, all while prioritizing the interests of the homeowner above some kind of corporate sales mandate.

  • Review 16 (2023-10-26 - Rating: 5)

    I just had a new door installed and I couldn’t be happier. From working with Kara in the office to the owner and installer the whole experience was positive. They were professional, timely and the work was pristine. I cannot recommend this company more!!

  • Review 17 (2019-04-20 - Rating: 5)

    Quite possibly the best contracting company Ive ever heard of. They worked on my parents home, and now theyve hired to work on mine. LP SmartSide Siding, ProVia bay window and 6 ProVia doors.Our experience with all of these has been professional, timely, and honest with very competitive pricing and reliable, quality products. Highly, highly recommended! - Jason B.

  • Review 18 (2019-12-18 - Rating: 5)

    Great group. This is what they do and they do it well. Hard workers who show up earlier then they tell you, when does that happen. Honest, professional, clean and quality. Thanks guys! Great job in the freezing cold and snow!

  • Review 19 (2023-10-17 - Rating: 5)

    I had the pleasure of having OSullivan Installs install 2 outside doors by Provia for me 5 years ago. They are the best doors Ive ever had and OSullivan had the best installers Ive ever had. I recently had a small issue with the weatherstripping on the bottom of one of the doors and OSullivan ordered a new piece and came out to install it no charge! Their office manager Kara is a pleasure to deal with and Tim who came out to install the piece was a delight! I would recommend them to anyone looking for quality doors/windows/siding.

  • Review 20 (2017-06-05 - Rating: 5)

    Quick to install, very high quality product. Id recommend them to anyone.

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