BAY Crawl Space & Foundation Repair
Located in Norfolk, Virginia
Address: 1179 Lance Rd, Norfolk, VA 23502, United States
Phone: +1 757-460-0444
Rating: 4.9
Services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Construction company
- Building restoration service
- Contractor
- Home inspector
- Water damage restoration service
- Waterproofing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-12 - Rating: 5)
Paul and Jeff, The electrical team for Bay crawlspace foundation repair did a fantastic job. They were friendly, professional, and effective. When we suggested a change to how they were going to install the electrical system for a sump pump in front of our house, they were happy to work with us and improved on our idea, resulting in an installation, that was better than any of us had expected. The rest of the team – Travis, Jordan, Tyler, Scott , and Josh were equally great: smart, quick, and professional. They worked well with each other and cleaned up after themselves beautifully. These are good Folks, and they know what they’re doing. If you need crawlspace or foundation repairs, we recommend them highly. -
Review 2 (2025-01-01 - Rating: 5)
The team at Bay Crawl Space (Adian, Rahshaan, Jason, and Gary) did an amazing job on our crawl space. We needed mold and mildew treatment, due to humidity, and encapsulation. They were professional, considerate, and provided excellent work in a timely fashion. They made sure we understood the process and what they did each day. We are feeling more secure that we have our newly encapsulated crawlspace! -
Review 3 (2024-12-26 - Rating: 5)
Bay Crawl Space was professional and courteous from start to finish. Having your crawl space refinished and encapsulated is not exactly a small undertaking, but this company made it as comfortable as possible. The spray tech James and the electrical crew Jeff and Paul were efficient and thorough. The installers, I wish I recalled their names, but they kept me informed through the entire process and respect ed our space with a complete cleanup, communication, and being on time. The office staff were just as patient and communicative. So like I said, start to finish quality that really stands out as an organization, not just a service business, Its clear from their employees behavior that the culture is based around customer service standards. -
Review 4 (2024-10-01 - Rating: 5)
Ive come to trust Bay with any foundation and crawlspace issues that I have more and more. Last year I was having issues with creaking floors and other issues in my crawlspace. Through Bay employees I found the cause was moisture damaging the flooring, etc. The solution to keeping the joists and flooring dry was to fully encapsulate my crawl space and install a pump and humidifier to keep the crawl space dry. It works great until it needs the filters cleaned and the unit needs serviced. This I had done recently and was very pleased with Chris A. s and Vinny’s work to service and clean the system. They were very well mannered and polite, restored my system in a timely manner and cleaned up any mess they made. They even sent me a digital photo showing what they did. I’m very pleased with Bay Crawlspace and Foundation Repair and plan to employ them again for another property I own in the future. Thanks again Chris A and Vinny. Job well done! -
Review 5 (2024-12-18 - Rating: 5)
We had our Crawlspace encapsulated due to humidity and moisture issues. The team came out and did an outstanding job. Adian told me exactly what was going to happen and his team did an outstanding job. Rahshaan, Jason and Reynolds. Thank you. Additionally, we had the Electrical team come out the following day and add some lights and a new outlet for our dehumidifier. Paul and Jeff did an outstanding job! I will definitely recommend Bay! -
Review 6 (2024-07-01 - Rating: 5)
I went with Bay Crawlspace Space Foundation Repair to do my crawlspace from the time the sales advisor entered my house. I felt a warm and fuzzy. Beau McLaughlin had the best price answered all of our questions made us feel confident in the decision that we were making. He had great customer service. He explained everything what to expect and then the team came to do the crawlspace Travis, Jordan, Ray and James L These men were so friendly and so knowledgeable of what they were doing, gave me and my family great customer service the whole time they were here. They were on time to do the job and they finished on time with excellent results. The electricians that came to do the lighting in the crawlspace Paul and Adrian Were great it took them no time to do the electrical work and everything looks great in my crawlspace now. Every. Person that I spoke to in the office greeted me with a warm, hello and great customer service. A couple of the ladies were.Katie, Christa they were very nice each time. I spoke to them on the phone, especially Christa after all was said and done. A supervisor came out. His name is Scott and he was so nice. Over all I had a great experience with Bay Crawlspace Foundation and Repair and would highly recommend them to do your crawlspace. They are an outstanding team. Very satisfied, thank you Bay Crawlspace Foundation Repairs😊 -
Review 7 (2025-01-02 - Rating: 5)
Bay was one of the top 3 leading crawl space companies we had come out for our extensive project. We went with Bay as my husband really appreciated the time that senior specialist Dave spent with explaining in detail the plan for correction. Their pricing was unbeatable also.Dave, Matt and Ant/Art were fantastic! As were all the girls who I spoke with on the phone. I think their names were Sam, Stephanie, Christina, Nicole. Thank you Bay ! -
Review 8 (2024-12-31 - Rating: 5)
Bay has done an amazing job. All of their crews have been great. Shout out to Austin, Dalton, James and Elgin. The electricians, Vinny and Dalton, that wired our lights and dehumidifiers were excellent. Both the project manager and every crew kept us informed about what they were doing and why, which we really appreciated. Fantastic work at half the price we were quoted by other companies! -
Review 9 (2024-10-01 - Rating: 5)
We bought our home in April and a month in we felt something was wrong in July we were able to have bay crawl space come out since I seen posters on the highway. They were super profecional the guys that came to do the insulation removal, fungo treatment, and installation, Adían, Marquay, and Rashaan were super polite and professional and informative we appreciated that since there was days we weren’t home. They did an amazing job in general. We were told this had a transferable lifetime warranty and a 6 month check up and that is super good to know. Also big shout out to call center they were so amazing, in general their costumer service aid amazing and their work looks good too.Ps the first two pictures are from before last two are after. -
Review 10 (2024-11-17 - Rating: 5)
Bay Crawl Space did a FANTASTIC job encapsulating our crawl space. Every interaction we had with the office staff, the team leaders, and the team members was always informative and very professional. The teams always arrived on time and stayed right on schedule. They treated our home as if it was their own. We were very pleased with the price and the whole encapsulation process. Bay Crawl Space is a top notch company with amazing employees. We definitely made the right decision to go with this company. -
Review 11 (2024-08-07 - Rating: 5)
Today, my encapsulated crawl space was completed. Nate, Michael Gregg, Tampas Wright and Austin did an excellent job! Customer service was outstanding, but most of all the cleanup was amazing, it didn’t look like a construction job had even taken place. In December of 2023 , I used Bay Crawl Space Foundation Repair to stabilize the foundation of my home and I received the same excellent service. I would recommend Bay Cawl Space Foundation Repair, if you want your crawl space problems resolved proficiently! Thanks Bay, you made it a great day!! -
Review 12 (2024-11-22 - Rating: 5)
It was a difficult decision to take on a relatively expensive home project that I couldn’teven SEE but I’ve been dealing with very cold floors, occasional musty smells, mold and bugs for quite some time. I called a few contractors and happily landed at BAY CRAWL SPACE FOUNDATION REPAIR. I was initially impressed by Fred G who came out to explain the whole process to me. He was very clear about the process, provided me with payment options and most importantly didn’t expect me to sign an agreement right then and there as had another contractor.A schedule was set and the work crews always arrived on time and explained what they were about to do. The job is done in phases so that the experts in that particular phase completes the task and makes way for the next phase to begin. Very efficient system.The whole job was completed in a timely manner and I am very pleased with my decision to go forward and to go forward with BAY.The crew members were all outstanding. I hope I have the names of all of them to include here. James L, Dalton W, Adrian, Elgin, Gianni and Devon. The one workman in particular that stood out most was the one who figured out how to fix a vent so that I was able to vent my dryer without having a hole drilled into my foundation.Many thanks to the women in the office who were always available to answer my questions.All in all, I made the right decision to chose BAY CRAWL SPACE AND FOUNDATION REPAIR for this project. -
Review 13 (2024-11-27 - Rating: 5)
I recently had the pleasure of working with BAY Crawl Space, and I am very happy with the results. From start to finish, my experience with their team was highly positive.Firstly, their customer service was exceptional. The staff was responsive, knowledgeable, and attentive to my needs, providing clear communication throughout the entire process. It was evident that they genuinely cared about providing the best possible service.Additionally, I was impressed with the professionalism displayed during the job. The team not only completed the work efficiently but also took great care to clean up the area afterward, leaving it in immaculate condition.Overall, I highly recommend BAY Crawl Space for anyone in need of their services. Their commitment to quality and customer satisfaction truly sets them apart.Big shout out to Aidan, Rashaan, and Jason for their hard work. Paul and Jeff for the electric part and James for the fungus treatment. -
Review 14 (2024-11-07 - Rating: 5)
Bay Crawl Space did a fantastic job. The project manager, Jermaine, was extremely professional, polite and communicated throughout the entire project.Tyler, Devin, Vinny and Gary all worked extremely hard, in a tight crawl space, to fix ground-water issues under my house.This company is run with honesty, efficiency and integrity and I would recommend using them. -
Review 15 (2024-10-12 - Rating: 5)
We had an amazing experience with Bay Crawl Space foundation repair! They came out to do the production of the encapsulation and were fantastic. Shout out to the team leader Trixton W. He was very informative and affable. Likewise, Cedric was great to work with. Very talented. Mo was able to fill me in on everything that was happening and made me feel comfortable when I asked questions. Mike Reynolds came and did the hard work of drilling through the brick masonry to lay the drain pipe. They exceeded my expectation by placing it exactly where I wanted. Dalton came out and helped the crew but also worked with Jeff the electrician and did an amazingly efficient and quick job! And to sum it up Gary was there who did a bunch of things and was nonstop action. All in all this is a very efficient and cohesive team and everyone of them should be recognized. I would use Bay Crawl Space foundation repair anytime and I look forward to , a future where they’re out here providing service and keeping my crawlspace, clean and dry. -
Review 16 (2024-12-25 - Rating: 5)
Paul & Jeff from Bay Crawl Space did the electrical work for our pump. They were nice & friendly. They did an awesome job. I asked some questions about some things around my house. They answered me & even helped out. Darrick & Austin finished putting the pump in my crawl space area. Also finished other projects. They were nice & friendly. -
Review 17 (2024-12-05 - Rating: 5)
By far, one of the best experiences we’ve had with a company. I wish I could give Bay more than 5 stars! Every team member we interacted with from the office to the job was friendly, knowledgeable, helpful, and above all, professional. The work for the day was always explained at the start and the area clean at the end of the day. Spending a large sum of money just before the holidays wasn’t planned, but so glad we hired Bay. We’d especially like to thank everyone involved in the work, Vinny, Dalton, James L, Travis, Jordan, Zach, Paul and Jeff, for their kindness, respect for us and our property, and for a wonderful completed job. Thank you all! -
Review 18 (2024-11-23 - Rating: 5)
We had a great experience with Bay Crawl Space Foundation Repair. They completely re-did our crawlspace last year. This year, they came back for their annual review and noticed some moisture. Josh spent a significant amount of time working on the problem and was incredibly professional. It was clear he was thorough and cared about his work! -
Review 19 (2024-12-30 - Rating: 5)
I just had Chris W., Gates, Dominic and Devon come out today to stabilize my floor with 8 jacks and steel beams. They were extremely professional in their interaction with me and how fast the job got done. Would definitely recommend this company for your floor stabilization project. -
Review 20 (2024-12-10 - Rating: 5)
Bay Crawlspace Foundation Repair has been an amazing company to work with. They have done quality working - we have a crawlspace now that even our city inspector was super impressed with - and have been continuing to provide minor repairs and annual check ups as needed. The team members are amazing. Most recently, Dalton Wolffe went over and above to help us out. I highly recommend this company. -
Review 21 (2024-12-28 - Rating: 5)
Bay Crawl Space Repair just completed a major foundation repair by installing push piers around a house I own. The crew of Nate, Marquay, and Dom were professional, expeditious, and enjoyable to chat with. This is the second major job I have hired Bay for (first was an encapsulation at another house). They will be my first and only call when I need any future work performed. Thank you Bay Crawl. -
Review 22 (2024-11-20 - Rating: 5)
I noticed yesterday that my hygrometer was not registering, and called Bay for advice in fixing it as they had previuosly done the encapsulation of my crawl space. When I explained the situation over the phone,, the person I spoke with suggested changing the batteries in the unit. When that didnt work, she immediately said it sounded like the batteries in the crawl space unit needed replacing, and that a team could be sent the next day. The team (Matt and Steven) arrived today, and solved the problem promptly and efficiently. They were extremely polite, and made sure that everything under the house was in good working order. I would recommend both Bay and this team to anyone. -
Review 23 (2024-05-29 - Rating: 5)
Awesome job super star customer service. Everything was on time. Beu and the team came through on all expectations from the start. Jordan, Alex,Mike, and Sherron did a fantastic job on the project and was very detailed as they say they would be. I highly recommend this crew and the company if you’re ready or in need of crawl space improvement or work. Thank you guys!! -
Review 24 (2024-11-26 - Rating: 5)
Bay was wonderful! They worked around my crazy schedule as we had other work being done at the time of scheduling. David Hendrickson was fantastic! He arrived on time, was very friendly and personable. He did not treat us like a checkbook. We talked through our concerns and he let us know that we didn’t have any issues. Such a relief! The cracks we were seeing were superficial and were caused by the leaking pipes under our slab. He gave us the signs to keep an eye out for so if things did change after the plumbing was fixed, we would be able to tell and know when to call for help. He was wonderful! I highly recommend! -
Review 25 (2024-12-24 - Rating: 5)
I had a great experience with Bay Crawl Space. From the service advisor (Charles), Crew Leader (Mike), Technicians (Matt, Chris A., Dalton & Jermaine), and Electricians (Jeff & Paul), they all did a great job! Wonderful communications, on-time service, courteousness, and quality of work, (not to mention comprehensive job estimation/quoting & fair pricing). I highly recommend Bay Crawl Space to anyone looking for a top-notch company to work with! -
Review 26 (2024-05-02 - Rating: 5)
Bays Crawl Space, Electrical Team employees, Mr. Paul & Mr. Adrian were punctual, courteous, friendly, knowledgeable, very polite & professional. They explained every aspect of the job at hand and encouraged me to ask any questions that I had. A couple of very nice gentlemen. Thank you.PS: I had another Bay Crawl Space Moisture Prevention Crew come out just the day before the Electrical Team. Mr. Aaron, Mr. Gianni & Mr. Dean worked diligently to prepare, install and explain to me why, what and how the were performing their tasks. They were very friendly, pleasant, courteous, focused, knowledgeable, profeesional & respectful of my wife, cat & home. Thank you !!! -
Review 27 (2024-10-24 - Rating: 5)
Our experience with Bay Crawlspace had been great! Most recently we had Paul and Jeff come out to install the electrical for our project. They were punctual and efficient and kept us updated for the entire project. Super nice guys and a great company. -
Review 28 (2025-01-01 - Rating: 5)
The team at Bay Crawl Space (Adian, Rahshaan, Jason, and Gary) did an amazing job on our crawlspace. They were professional, considerate and provided excellent work in a timely fashion. Feeling more secure now that we have our newly encapsulated crawlspace! -
Review 29 (2024-09-07 - Rating: 5)
Very Professional, Skilled, and Great Customer service. Matt and Logan did an outstanding job completing the repairs in my crawl space. Matt communicated well and kept me informed on work progress and explained everything in detail and was honest. I also thank Rad and his crew for doing a great job starting the project. They all were customer friendly. If you need any crawlspace work done, I highly recommend this company for your next project. -
Review 30 (2025-01-07 - Rating: 5)
I recently had the pleasure of hiring Bay Crawl Space & Foundation Repair to address issues in my crawl space, and I couldnt be more pleased with the results.From the initial consultation to the completion of the project, their team demonstrated professionalism and expertise. They carefully assessed the state of my crawl space, explained the necessary repairs and improvements in detail, and provided a fair and transparent quote.The actual work was carried out efficiently and with great attention to detail. The crew was punctual, courteous, and respectful of my home. They cleaned up thoroughly after themselves, leaving no trace of debris or mess.One of the key improvements they made was the full encapsulation of my crawl space. This involved installing a vapor barrier, insulating the walls and floors, and sealing all vents and openings. The encapsulation has significantly improved the moisture levels, air quality, and energy efficiency of my home. Additionally, the space now feels much cleaner and more secure.I want to give special recognition to the amazing team members who worked on my project: Christa, Beau, Nicole, Kristen, Katie, Samantha, Josh, Austin, James L., Gary, Chris A., Vinny, Trixton, Cedrick, Mo, Sherron, and Raymond. Their hard work and dedication were evident throughout the entire process.Overall, Im extremely satisfied with the service provided by Bay Crawl Space & Foundation Repair. They exceeded my expectations in every aspect, and I would highly recommend them to anyone in need of crawl space repairs or improvements. -
Review 31 (2024-09-05 - Rating: 5)
Our experience with bay Crawl Space & Foundation Repair was outstanding from beginning to end. Our newly purchased house required extensive foundation work. Bay Crawl Space quickly sent a representative to give an estimate. They were extremely flexible when we had to change the date of beginning work due to our closing date. Their crew were highly professional, timely, and were able to explain everything. Highest possible recommendation. -
Review 32 (2024-09-27 - Rating: 5)
Douglas Smith and i have had an an amazing experience with all of their techs, special shout out to Jeff and Paul, the electricians. They kept me updated as they did the work and when they were finished explained everything in detail including how the new circuits work, And showed detailed photos of the work done under the house. Highly recommended.The spray tech James is also great to work with. -
Review 33 (2024-11-05 - Rating: 5)
Bay was fantastic. They arrived on time, kept me informed throughout the entire process. Travis, Jordan and Raymond were very friendly, answered any questions and were thorough in the job as well as clean up went. You would never know they were even here. Very professional would highly recommend this company and this crew. -
Review 34 (2024-09-23 - Rating: 5)
Got bids on the replacement of my dehumidifier and foundational structural repair at my home. Bay Crawl Space Foundational Repair gave me a competitive bid and were upfront with al the necessary repairs needed to be done. They were very professional and thorough in the inspection review and explained what was needed to my home. They were on time and prepared to do the work. They cleaned up after themselves and would recommend them for anyone. Team members Steven and DL from Bay came to do the work and were professional and friendly. They called and said they were coming and after the job was done asked if I needed anything else. Great job. -
Review 35 (2025-01-05 - Rating: 5)
The folks at Bay have been great to work with about my upcoming repair. They are always in contact and giving updates about the different stages of the repair work and the name of the lead worker coming out. The office staff was extremely pleasant and eager to help. Thanks D. Wood -
Review 36 (2024-11-13 - Rating: 5)
We would like to commend the following team members for their excellent customer service! Travis was very informative and focused in providing us with daily updates. We greatly appreciated and trusted that each team member was focused in providing us with outstanding results and appreciated their friendliness and work ethic throughout the project. Crawl space and foundation team: Travis, Jordan, Zach and Dalton. Electrical team: Paul and Jeff. -
Review 37 (2025-01-03 - Rating: 5)
James Lawson was here today to spray fungicide and to sanitize. Very polite knowledgeable young man.I cant say enough about Bay. They have great communication and show up when they say they will. They have been great to work with. -
Review 38 (2024-12-05 - Rating: 5)
Michael explained to me thoroughly what I needed to have done and how Bay foundation would complete the job . Elgin and his team did a fantastic job. They work hard and don’t waste any time. They cleaned up the flower bed after the digging was completed. I highly recommend Bay Crawl Space Foundation Repair. I would definitely use them again. -
Review 39 (2024-12-18 - Rating: 5)
I am so pleased with having chosen Bay Crawl Space and Repair to do the foundation work on my home. Each and every one the staff that I interacted with was pleasant, patient and showed pride and professionalism in the work they did, from the initial free estimate appointment with Charles Vann until the completion of the job. Charles Vann and also the team that worked on my house, Travis, Jordan, Zach, Doug, Ray, and Gary (brick masonry) should all be commended for their good work and how they positively represent Bay Crawl Space & Foundation Repair. -
Review 40 (2024-07-24 - Rating: 5)
They came out and not only did a great job, but also had adjusted their time to earlier to accommodate for us. I must admit that may not always be able to do that, but it was nice that they were capable of adjusting. They came in and did the work in just about the amount of time they said they were going to do it. Very happy to have it done as a joist had been cut with the previous owner and the jacks they put in will help the longevity of our house!! -
Review 41 (2024-10-23 - Rating: 5)
Bay crawl foundation did an excellent job, on time and complete. Dehumidifier, repinning the batting that had fallen and covering the crawl space vents were completed as agreed upon. Both Josh and Steven were professional and completed the work on time.Chris A and Vinny completed the wiring. Very professional, and courteous They explained what they were doing and how the electrical works. They cleaned up after the kid was complete. There was minimal disruption while they were working. Appreciate their work.The accounting department at Bay Crawl was very cooperative and helpful. Since I do not use checks, due to issues with loss and theft, they we willing to waive the card fee. Which was very much appreciated. -
Review 42 (2024-10-11 - Rating: 5)
October 11, 2024To the Management of Bay Crawl Space and Foundation Repair,We are writing this letter in deep appreciation for the workmanship and work ethic that we experienced in our recent encapsulation of our crawl space from your company. This was not a project that we anticipated doing or in complete honesty were eager to complete, as we had just moved into our home.After getting a number of estimates from other companies in the area, it was obvious that your company was the right company to use. Our first encounter with Bay Crawl was with Ben Bernard. Unlike representatives from your competitors, Ben was thorough in his presentation, patient in answering all of our questions and concerns, and worked hard to ensure that our encapsulation could be completed before a long anticipated vacation. He indicated what the timeline for our work would be and the steps that would be taken. Having worked with so many contractors in recent months, we really did not anticipate that the process would work as scheduled or as smoothly. But it did!Kristen and the other office staff kept us completely updated with dates and the work to be completed. They called us in advance to confirm the schedule and which crew members would be coming. As older adults, we really appreciate knowing when and who will be coming to our home. Each of the crew members wore shirts/sweatshirts with the company name and logo and on the first day of being at our home, they took the time to personally introduce themselves to us.We had an awesome encapsulation crew consisting of Josh, Austin, James, Chris N., Elijah (EJ), Gates and the electricians Paul and Jeff. It was such a joy to work with these gentlemen as we have rarely met a group who (1) loved the company that they worked for and spoke highly of it and (2) who came ready to work each day with a great positive attitude. They greeted us each morning ready to work, told us their schedule for the day and asked if we had any questions or concerns. Each member of the crew was personable, professional, very hard working, eager to do the best job possible, took pride in their work, worked well together, and went the extra step in always answering any questions that we had as the day progressed. In addition, unlike so many contractors, they did a great job of cleaning up after each day’s work even though we knew they had to be tired. Bay Crawl is fortunate to have each of these gentlemen in its employ as they are the true assets of your company.In this day and age of so many companies doing less than promised, Bay Crawl and its employees did exemplary work from start to finish. Thank you to all who were involved with our encapsulation. We will gladly recommend your company to anyone who needs your services.With appreciation,Jodi and Randy Sterling -
Review 43 (2024-10-28 - Rating: 5)
Bay Crawlspace did a fantastic job! David who did my inspection and quote was very knowledgeable and personable. He found the problem better than two other companies. Josh and Austin did the work. They were quick, nice and got the job done. -
Review 44 (2024-12-16 - Rating: 5)
We have loved everything about Bay Crawlspace! From the rep who came and inspected all the way through completion of the project including customer service. They made sure I knew exactly what was going on, answered every question and provided pictures every step of the way. I absolutely recommend hiring Bay Crawlspace! Our inspection and contract were done by Ben. -
Review 45 (2024-11-22 - Rating: 5)
Unbelievable and exceptional service from Bay Crawl Space crew: Maine, Devin, Sherron, Zo, and Dalton. These men worked quickly, neatly, and kept us informed of what they were doing. They spent their time so efficiently that their job was completed in one day as opposed to the two scheduled. They greeted us and spoke to us every time we passed them and maintained a positive attitude. It’s is so refreshing and uncommon anymore to have work done on a home by people who present themselves a positive and happy. -
Review 46 (2024-08-09 - Rating: 5)
Hired Bay to install a drain and sump pump in my crawl space which included a dehumidifier and some electrical work. GREAT COMPANY! From start to finish everyone I dealt with was professional, friendly and hard working. Jeff and Paul did my electrical work perfectly and quickly. Even went above and beyond a bit by pointing out and assisting with a minor issue with electrical connection. I wish I could remember all the crew members names to once again thank them personally. To Bay, please recognize those gentlemen for me. I will definitely recommend Bay to others and use Bay again for any other needs I may have. THANKS! -
Review 47 (2024-12-31 - Rating: 5)
Chris A and DL came out to do the lift after Bay installed 15 jacks to stabilize our ‘54 ranch house in OV. They did a great job leveling our floor, and letting us know about potential issues to fix in the future. They were on time, professional and very kind. -
Review 48 (2024-11-18 - Rating: 5)
I want give a big shout out to all of the teams who came out to do our encapsulation. Each team arrived on time, communicated clearly what they were going to do, worked diligently to complete their work, and their clean up was impeccable. Chris and Vinny came out first to remove our old insulation. After they got started, the immediately notified me that there was a small water leak in on our pipes. I really appreciated that as I was able to quickly get a plumber out to fix it. The encapsulation team (Trixton, Cedrick, Mo, and Darrick) were all very professional and polite. Trixton kept me updated throughout the day as to where they were in process. The spray tech James Lawson did a great job removing the mold from wood under our house. I had to leave before he finished, and he made sure my garage door was shut and secure before he left. He also followed up with me the next day to make sure I got pictures of the wood under my house. Last but not least, I have to compliment Paul and Vinny for the electrical work they did to get the dehumidifier up and going. They were very knowledgeable of the work they were going to do and clearly explained it to me. They had to cut into the drywall to put in a new box and just like the rest of the teams, the cleanup was phenomenal. All of the BAY workers who came to my house were unbelievable, and definitely reflect a top notch organization. I’m very impressed with the work ethic these employees have. -
Review 49 (2024-12-19 - Rating: 5)
After being in our house for 2 years and never venturing underneath the house to check out our crawl space, we decided to take advantage of two free inspections. We first had a gentleman come out who looked over the crawl space and reported that a good inspection could not be performed because of old insulation hanging down which prevented clear inspection of the framing. We had him clear out the old insulation and provide us with an estimate to replace the insulation and install dehumidifiers.We then contacted Bay Crawlspace and Foundation Repair (Bay)for another inspection and estimate.The two estimates differed substantially. The first one identified several joist he felt should be replaced due to discoloration and noted some mold. The second estimate by Bay identified 2 structural issues, 2 drainage issues, and some mold. Bay Crawlspace considered the discolored joist still in good shape and replacement not necessary. Both companies agreed that we should install dehumidifiers and have the woodwork treated for mold.Although Bay Crawlspace’s estimate was considerably more expensive than the other, we decided to go with Bay primarily to fix the structural issues and to fully encapsulate the crawl space. We were impressed by the knowledge and experience of Jamie our inspector.We had several Bay employees participate in our Crawlspace project. We found each employee to be professional and friendly. Collectively their work ethic was exceptional and their daily communication with us was extremely good, to include calls from front office (Nicole and Katie).Each step was explained to us along with before and after pictures. The structure repairs immediately took care of our squeaky hallway and gave us a greater piece of mind after knowing a major joist that was unsupported on one end had been replaced.We would like to recognize the following employees. Bay should be proud of their representation of the company and their customer relations. Top notch company and we highly recommend their services.Gold Star Employees include:Spray Tech James Lawson,Jack installation/structure repair - Matt and RaymondInstall team with Team Lead Trixton, Cedric, Jabree, and EliElectrical team of Paul and JeffGreat work! -
Review 50 (2024-10-12 - Rating: 5)
Paul and Jeff were professional, transparent and thorough in their electrical work in my crawl space. They showed me photos immediately of their work and explained all they did. I know pulling electrical lines through a confined space isn’t the most pleasant task but they appeared to relish a job well done. Bay Crawl has a gem in that pair. -
Review 51 (2024-08-04 - Rating: 5)
We’ve used Bay Crawl Space before for foundation work, but when our pest folks identified some beetle issues and gave us a quote to fix (and add a moisture barrier) we decided to get a second bid from BCS. Are we glad we did! They were professional, meticulous, and honest, showing us the beetle issue was old and only in one small area, and that the moisture in our crawl space was low, not the ‘urgent issue’ the pest control folks had warned us about. Ultimately Bay Crawl Space didn’t find or recommend any immediate fixes, based on their honest and transparent report, we have no hesitation whatsoever in using them for our next project. Thank you Matt and Bay Crawl Space! -
Review 52 (2024-08-23 - Rating: 5)
Bay crawlspace is the BEST foundation repair company. Dont bother with other companies. They do the best job, for the best price. Their customer service and service technicians are amazing. Josh, Austin and Vinny did a outstanding job. All the administrative team, Mikki, Crystal, Nicole. etc are very organized and delightful to work with. Thank you! The Scotts -
Review 53 (2024-11-14 - Rating: 5)
We received quotes from three different companies and Bay was the most impressive and reasonably priced. They were able to complete the work way ahead of schedule and we were very happy with the end result. All of the technicians were very polite and worked very hard. They were Chris W, Gates, Eli, Duggy, and Art. Highly recommended! -
Review 54 (2024-10-26 - Rating: 5)
Had a relativleu.small job, a couple footings under a porch addition to prevent the wall from sinking. The owner who did the addition hadnt done the foundation properly. The guys did a great job.Gary made sure the new bricks got installed well and was able to get the crawlspace entrance to almost exactly the same size as it was before the job so I wont have to buy a new crawlspace door. -
Review 55 (2024-12-03 - Rating: 5)
Austin, Dalton and Spray Tech James Lawsen of Bay Crawl Space began the work today of restoring my crawl space. All employees were professional and courteous. They went straight to work and prepared the space for the following steps. All materials were removed from the space and carted away with absolutely no mess or damage to my house or landscaping. Step 2 of my job had an anti-mold/ anti-fungal spray applied to the now exposed wood. The spray job was complete and well done. If the rest of the job goes as well, I will know that I made the right choice in selecting BAY for the job!Today the job was completed with the installation of the vapor barrier and ceiling insulation. The Bay team of Adian, Rahshaan, Jason, and Vinny worked for two full days to get the job done. They were all courteous and professional in their work. The job was neatly done with all vapor barrier seams taped closed. The work site was left neat and clean. The team deserves credit for their hard non-stop work . Upon completion I can say that I am confident that I chose the right company with the right employees to get the crawl space restored! -
Review 56 (2024-01-28 - Rating: 5)
Excellent customer service, clean and precise work! The process from evaluation by Michael to completion was phenomenal! Absolutely no pressure sales or scare tactics. My crew Chris W, Trixton, Duggy, Gates were professional, timely and cleaned up all of the areas utilized to perform their work!I had foundation repair and a new access to my crawlspace installed, my floors no longer bounce, my China cabinets no longer wobble, and my beautiful original hardwoods were not damage in the process of lifting my house! They also were a 3rd of the cost as compared to the local competitors! I HIGHLY recommend Bay! -
Review 57 (2024-12-21 - Rating: 5)
Total under house project completed by the BAY team yesterday, 12/20/24. I cant begin to say enough about how happy we are with the finished product! The humidity level under the house has dropped 18% in 12 hours! The professionalism, courtesy, knowledge and experience exhibited by the ENTIRE team was over the top! My personal thanks go out to Adian, Rashaan, Jason, Reynolds, and Jeff and Paul (the electricians). MANY thanks to ALL of you, and Happy Holidays guys, it was a pleasure having you here to perform the work! -
Review 58 (2024-10-02 - Rating: 5)
Chris and Vinny were professional, and had answers for everything I was concerned about. I will say that without a doubt Bay Crawl Space complete sealing of my crawl space 5 years ago was the best decision I ever made. On top of that Chris and Vinny reinforced my confidence on just how great this company is. You are only as good as your staff and Chris and Vinny are great representatives of your company! -
Review 59 (2024-08-27 - Rating: 5)
This company saved my house. They worked so hard and replaced the rafters supporting my home. They solved the water problems, sealed the crawlspace and so much more.Mike, Jermaine, Alex, Mike (not a typo), Victor (and partner) were all great! I also want to mention Christa who always kept me informed and on schedule. Im going to actually miss the kindness and care they each gave to my home and to me!!I forgot to mention that I had 3 other estimates and theirs was by far the best. Michael Rowlands is the best advisor. He was always in contact and answered all my questions and took lots of pictures. It was a pleasure doing business with Bay Crawlspace!!! -
Review 60 (2024-10-07 - Rating: 5)
Great experience with Travis and Jordan. Very professional. Fred did our initial meeting and was able to get me an appointment quickly. He explained the process and quality of Bay Crawl Space/ foundation repair and I am very happy with the whole team. -
Review 61 (2024-08-29 - Rating: 5)
The crew did a great job! They showed up on time, as scheduled. They completed my recommended maintenance and kept me updated throughout the process. Will definitely use them again and highly recommend if you are considering encapsulation or just routine maintenance on existing encapsulation. -
Review 62 (2024-12-20 - Rating: 5)
Thank you to Bay for a very smooth installation. Communication with the office and the onsite teams was excellent. Everyone we dealt with for our project was incredibly pleasant. The teams arrived on time, site was cleaned up nicely following completion. Very respectful. Calling out Nicole, Katie, Sam from the office and Adian, Rashaun, A-Shawn and Matt for the second part of our project. Excellent work.Adding an additional post - thank you to Matt and Sherman for great communication and on time arrival for our last checkup following our installation. -
Review 63 (2024-11-07 - Rating: 5)
Great sales rep: Dave H. Confirmed what wanted and convinced me I didn’t need the high cost encapsulation and foundation repair other companies told me I needed. Very honest. Installers Gianni, Elgin, Alex and Darrick were polite, timely and cleaned up after the job. Highly recommend Bay! -
Review 64 (2024-09-21 - Rating: 5)
The entire team from initial contact to completed payment were professional and easy to contact. The inspector and advisor Fred answer all my questions and explained the propose work. The crawl space work and dehuhumidifier install team of Mat & Jubcee were on time and showed ne photos of the completed work and explained the expectations of how and how long the dry out time would take to achieve the desired humidity. Vince and Dalton arrived on time for the follow up electrical work which they completed even with my close to capacity panel. Overall they exceeded my expectations and I would recommend then for a professional crawl space renovation. -
Review 65 (2024-07-25 - Rating: 5)
Jim PBay Crawl and space are professional and competitively priced. We had a vapor, dehumidifiers, french drain and sump pump installed (including electrical work). Paul and Adrian did a great job serving as the electricians and Aaron, Gianni, Dean James, Gary and Steven did a great job taking care of the vapor plastic, installing the sump pump, french drain and dehumidifiers. All members called before arriving, provided before and after pictures and left the area clean. Highly recommend Bay Crawl Space and Foundation be your sole source to take care of your home. Thanks for taking care of our family! Jim P. -
Review 66 (2024-11-22 - Rating: 5)
Had Bay Crawl Space Foundation Repair come out to address our foundation problems and we are very happy with the results. Thanks to the crew of Nate, Marquay, Dom, Jabree and Sharron for the wonderful job they did. We would definitely use them again if ever needed. -
Review 67 (2024-10-21 - Rating: 5)
Professional job very happy with results. Crew Nate, Marquay and Dom were very professional and friendly. Answered any questions we had. Paul ThompsonThe electrical team of Jeff and Dalton finished our project today and were great. Both were very friendly and answered all my questions. Cindy the office rep/coordinator was always friendly and helpful when i called will questons.Paul Thompson -
Review 68 (2024-12-11 - Rating: 5)
We have been impressed with every aspect of Bay’s work. From Vinny and Dalton’s expert insulation removal and crawlspace cleanout to the fungal treatment provided by James Lawson to the expert electrical work completed by Paul and Jeff, the team has been a pleasure to deal with throughout. Special mention to Adian, Rahshaan and Jason for their monumental efforts over several very cold days to complete the installation under the house professionally and in a timely manner. Bay is an excellent example of a well run organization where integrity is central to their success. Thank you all very much. Barry and Pat Ketterer -
Review 69 (2024-08-09 - Rating: 5)
I hired Bay Crawl Space last year to fully encapsulate my crawl space. From start to finish everyone was friendly and never pushy. I was comfortable immediately with the consultation because I was shown what was going on in the crawl space along with detailed explanations. There were several options to choose from based on what I wanted and my budget and felt supported in whatever I wanted to do. I had been dealing with smells in my house that drove me insane. I was told that smells come through the floor from the crawl space. That was one thing that made me a little skeptical like I was just being sold a solution. I had been convinced it was the fireplace. Encapsulating the crawl space actually did get rid of the funky smell and my home smells fresh. Was it expensive? Yes. I did not shop around because I trusted the company and I’m glad I did. Never once did they leave me feeling like I made a bad decision and I hate spending money.It’s been almost a year and the only thing I can’t say is that I’m saving money on my electric bills. I did previously have a liner in the crawl space and our bills are generally pretty low for the size of my house.I 100% recommend Bay. I can’t guarantee that they’re the cheapest company but I think they’re honest and don’t cut corners. They provide so many pictures of before and after and will answer any questions you have. They’re also extremely responsive and easy to reach. -
Review 70 (2024-10-07 - Rating: 5)
The whole crew James, Steven, Mike, and Jermaine came out to install a french drain and sump pump. They were very professional and worked efficiently even in the rain. After the pump was installed the electrical team of Vinny and Dalton came out on the next scheduled work day. Not only did they perform top notch electrical work, but they also removed a snake from my crawl space!! I highly recommend Bay Crawl Space and Foundation Repair. -
Review 71 (2024-08-28 - Rating: 5)
We had the house stabilized because of growing cracks around door frames. Bay Crawl Space was recommended by a neighbor, and theyve been great to work with, from the estimate to the office, to getting the work done. Matt and Logan came right when they said they would, worked efficiently, super-nice, showed photos explaining what theyd done, and kept the gate closed so the chickens wouldnt get out! -
Review 72 (2024-12-03 - Rating: 5)
Bay crawl Space should be your first call! Jermaine, Dalton, and Jabree made this project a breeze! They were very helpful, professional, and did great work. All around great company! -
Review 73 (2024-07-23 - Rating: 5)
Just got work completed with Bay Crawl Space. I had a great experience. As a first time homeowner, the first person who came out to do the inspection and estimate was amazing. He answered my questions and I didnt feel like he was trying to sell me anything. I then had Matt and Logan come out to complete the job. They were great - on time, communicative, kind. Highly recommend Bay! -
Review 74 (2023-02-24 - Rating: 5)
We can’t say enough good things about Bay Crawl Space & Foundation Repair. While nobody wants to hear the foundation of their home needs major work, Bay lives up to their slogan that “Life’s a Breeze at Bay.” Each member of the team was responsive, knowledgeable, and kept us well informed throughout the entire process. Many thanks to the entire team we worked with; Kristen, Mikki, Michael, Rad, Chris A., Chris W., Josh, Christa, Tucker, Duggy, and Rob. -
Review 75 (2024-09-12 - Rating: 5)
The Travis team consisting of foreman Travis, workers Jordan, Tyler, Jabree, and James did a great job! Travis explained the process and answered my questions to my satisfaction. He also went above and beyond regarding a minor detail which came up. They are very personable and respectful, cleaned up the area after each workday. Also, my communication with the office staff made this process very easy to anticipate. I would definitely recommend the crew, office staff, and your company in the future! -
Review 76 (2024-10-03 - Rating: 5)
Jeff and Paul were great and provided my household with excellent service! They were extremely professional and detailed with their electrical work and installation procedures. I highly recommend both of these gentlemen as well as the overall company. -
Review 77 (2024-10-23 - Rating: 5)
Today, Josh & Austin came to perform our yearly service. Josh called prior to arriving to provide an ETA. Both young men were very professional & courteous. Josh explained all services performed including moisture readings and noting everything was dry. Bay Crawl Space has been an excellent company to work with. -
Review 78 (2024-09-06 - Rating: 5)
Bay is installing a sump and shoring up my main beam. Every part of the process has been done well,Mike R. who did the original inspection and quote was professional, honest and did a great job communicating my options. Most importantly he didnt try any obnoxious pushy sales tactics..The office staff have all be very pleasant and have kept me updated through the whole processThe work crew (Chris W., Trixton, Gates, and DeLeon) have all been very professional and efficient and it is clear that they take pride in their work.The electricians Jeff and Paul were great as well, they identified several potential problems areas for installation before starting and informed me of possible deviations from the original plan they may need to employ to solve them which I found very reassuring.All in all I would definitely recommend this company to anyone who needs foundation or crawlspace work done, especially on an older home. -
Review 79 (2024-08-13 - Rating: 5)
Bay Crawl Space Foundation Repair did an amazing job. They were friendly, punctual, and affordable. Jamie came out and provided us with the honest and informative evaluation and estimate; Jimmy & team posted our permits, removed insulation, & existing plastic; James L was our spray tech for the Bora Treatment; Mike, Jermaine, Alex, & TJ were our sump, dehumidifier, Crawlspace jack, & encapsulation techs; Paul & Jeff was our electricians. Each tech was professional, cordial, and kept us informed along the way. Allison, Nikki, Katie, Christa & Kristen kept us informed along the way with documents, appointments, billing, schedules, & photos of our projects, they were prompt, courteous, & well organized. Thank you for your awesome service and for a job well done all! -
Review 80 (2021-08-02 - Rating: 5)
The entire process from getting a quote up to completion of work for our crawlspace was nothing but a joy with Bay. The salesman - Scotty- was transparent with us about everything and answered all of our questions thoroughly. This was refreshing to have someone so down-to-earth (and honest) in sales!When we compared the services that Bay provided to other competitors in the area - Bay’s prices and quality products were hands-down the best. The fact that the work is warrantied and transfers if we sell our home also gives us peace of mind.Additionally, the scheduling team was accommodating to our schedule due to an upcoming vacation. The removal and installation teams were quick and efficient. Bradley, Troy, Jake and Aaron were helpful when we asked questions, went out of their way to help us understand the the process and even took video for us so we could see the results and showed us how to remove the filter from our dehumidifier unit.We received nothing but A-1, top notch service from Bay and would recommend them to anyone for foundation or crawlspace repair. They are absolute professionals all-around. -
Review 81 (2023-10-26 - Rating: 5)
We have been impressed with Bay Crawl since I first reached out for a crawl space inspection and quote to address ongoing moisture issues in our crawl space. They have been prompt, professional, and have been flexible with us on different options to address the crawl space issues. We worked with Beau who was very helpful and came up with different options and plans to address the crawl space, we could tell they knew their stuff. First Kasey did a excellent remediating existing fungus. Next the Bay install team of Chris, Darrick, Trixton and Floyd did an awesome job encapsulating the crawl and installing two dehumidifiers. They showed attention to detail and the encapsulation came out amazing. Humidity and moisture levels in the crawl have been holding steady for months since the install at 50% or less even during damp humid summer days. I would highly recommend for crawl space moisture problem solutions. -
Review 82 (2024-11-16 - Rating: 5)
Elgin, Maine, Alex, Gianni, Devin, Mike R, and Zo were an excellent crew that worked hard in cleaning and sealing my crawlspace. They did an excellent professional job and I would highly recommend this to anyone to get done on their home crawl space. -
Review 83 (2024-11-13 - Rating: 5)
The crew show up everyday on time and contacted me everyday to let me know when they be here. Each day the work area was left clean. They were professional and courteous. At the end of the project, foreman show me pics and let me know all work was completed. -
Review 84 (2024-11-14 - Rating: 5)
Josh and Austin came in for the yearly inspection..Very thorough and very professional. Really like that I did not have to remind the company about the inspection.. They contacted us to remind us and it was very quick to get it scheduled and completed.. Thank you.... -
Review 85 (2024-09-11 - Rating: 5)
Paul & Jeff, the Electrical team, were friendly, professional and very informative! We had a miscommunication on time and they were very kind about the mix up. We’ve found that even when something unplanned arises they handle it with class. It’s been a pleasure working with Bay Crawl Space and I would recommend them to everyone I know. -
Review 86 (2024-08-11 - Rating: 5)
Josh, Chris A., Scottie, Darrick, and Dean all did a remarkable job on my sump pump/discharge line and indoor French drain installation. They were professional, knowledgeable, and hardworking. Scottie, especially, showed innovative ways to get the job done in my particular space, and was generous in his willingness to stop and explain things to me, answer questions, etc. The job they performed on my property shows excellence in every way! -
Review 87 (2024-09-22 - Rating: 5)
The encapsulation crew of Adian, Marquay, Rushaan, & Tyler worked hard, were polite, professional, & cleaned the job site each day! They were patient with explaining the work & thorough!The electrical crew of Paul & Jeff also did an awesome job! Hardworking, polite, professional, cleaned up the job site & were patient in explaining their work to the homeowner.The home office stayed in contact throughout each stage.Thank you! -
Review 88 (2024-07-26 - Rating: 5)
I had my annual inspections today. Matt and Logan were wonderful! Matt called to inform me they were on their way and provided an ETA. Upon arrival, Matt called to notify me that they were out front as I had requested. When they finished, I met them out front again. Matt was very detailed on the work that was done and what they saw while in the crawlspace. Both he and Logan were very pleasant to speak with. They went above and beyond by relocking my back gate and putting my trash can back in place. Fantastic experience today, thank you! See you next year! -
Review 89 (2024-09-11 - Rating: 5)
James, Spray Tech, arrived early after letting us know he was able to do so. We had a dr appt unable to be rescheduled. James arrived before we left, performed the work expertly, kept us apprised of where the paperwork would be upon completion and closed up everything when he left. We were very happy with our first experience with Bay Crawl Space. Sam was our office contact. She was very helpful in passing our appt info and directions to James. Super nice staff. -
Review 90 (2024-11-06 - Rating: 5)
I got my humidifier installed. It was on time and agent Ben was very helpful with the change order. The only thing is I was not asked where to place rhe outlet for the water flow. I could have suggested at a different location. I would still recommend them. -
Review 91 (2023-05-15 - Rating: 5)
BAY crawl space was very friendly, very efficient, and affordable. They kept me informed even called when they were 30mins away they answer all my questions and concerns and my foundation looks like new, definitely took alot of stress off of me and my husbands shoulders. They even got us approved for financing will recommend and use again. -
Review 92 (2024-10-10 - Rating: 5)
BAY Crawl Space Foundation electric work for the encapsulation was very well done. The new panel added will be easy to use and Paul and Jeff cleaned the area after the job. Both men were very professional and friendly. Thank you,Barbara Williams -
Review 93 (2024-10-03 - Rating: 5)
The gentlemen who serviced my household were extremely professional and courteous. Gianni, Elgin, and Devon worked tirelessly to provide quality service during and after their installation job. I highly recommend the services of this company and all three of these men in particular. -
Review 94 (2024-09-11 - Rating: 5)
Well...This has been a long process, but we did have a lot of snags for our beams, posts, joist sisters and full encapsulation with french drain. But I want to give props to the guys who went above and beyond their call of duty: Matt, Logan, Chris, Vinny, James L. (our Bora spray guy) and Josh. All those guys did a tremendous job, and believe me, I think we have had all the workers here to our house at some point. I highly recommend our inspector Jamie Groves as well. -
Review 95 (2024-12-26 - Rating: 5)
I recently had my annual crawlspace service completed on 8 August by Bay Crawlspace Techs Jimmy and Steven. They were punctual, had great communication (before, during and after service), explained exactly what would happen and did an outstanding job. They were so careful with my flower beds and mulch that when they were done, it looked like nothing was disturbed!! Outstanding! Definitely recommend Bay Crawlspace for any of your crawlspace/leveling requirements! They are the most consistent service company Ive dealt with!! -
Review 96 (2024-07-15 - Rating: 5)
Early this year was very wet and we had folks in and out of our crawl space that reported water both on and under the vapor barrier. I searched for a quality crawl space repair group and that is what I got.In late March I was quoted some options with Ben Bernard. He was a great salesperson and I selected what seemed right for this house. I was advised that their time to complete generally ran 7-9 weeks out.After a bit of time passed I contacted Bay about when theyd be scheduling our crawl space. They had some sort of scheduling snafu but after a couple of calls and a free upgrade I was scheduled for mid June. Every person I interacted with was very polite and helpful.Bay called a few times leading up to my scheduled time frame advising of potential rescheduling. Thankfully they kept their originally scheduled time without issues so I was able to keep my original scheduled time off from work.The crawl space work was done by Nate, Payne, and Alex W. They were professional and let me know what to expect. They listened to some tunes while they worked. In just a couple of hours the french drain and sump pump was in place.The electrical work was planned for a different day and was completed by Paul and Adrian. Both were also very professional. A light was put by the sump pump per code. They used a spare slot in my electrical box. They drilled into the crawl space and sealed it well.We also had a little snafu with scheduling the city inspector but Bay did what they could. The city inspector said it was an excellent ellectrical job.I waited a bit of time to be sure that everything settled well and during a lot of rain we didnt have any issues.Bay was professional and handled scheduling challenges that popped up, which happens commonly with any home repair, well. -
Review 97 (2024-11-04 - Rating: 5)
Professional workmanship and excellent customer service while installing additional beams, joist and blocking for stability. Extremely pleased with the entire team to include the office staff, my advisor (Fred), production crew (Trixton, Cedrick & Mo), and service crew (Matt & Devon). -
Review 98 (2024-10-30 - Rating: 5)
Matt & Jabree (excuse spelling)Arrived at my house on time and introduced them selves. I told them why I called them they understood what was needed and went to work. When they finished they told me what they did. I am very pleased. If I need them again I will request these two gentlemen for the job.Many thanks for a job well done!Pealedge Walker -
Review 99 (2021-08-02 - Rating: 5)
I researched several companies before choosing Bay Crawl & Foundation repair. Outstanding people to work with, very professional and courteous. Mike Roland did inspection and recommendations, Alex did a great clean out removing moisture insulation, Mike and the production crew showed up on time, did very good job, attention to details and very professional. After that Troy came out to sweep and inspect the crawl space, they pay close attention to details and any customer requests. Mikki in the office always let you know what your schedule was, call and email, the communication was what you wished all contractors would do. I highly recommend Bay Crawl for all your foundation needs. We have a lot of moisture in North Carolina and critters under everyone’s homes.Not anymore, thanks to Bay Crawl. Your foundation is the most important part of your home and often the most over looked. Give Bay a call. -
Review 100 (2024-06-01 - Rating: 5)
Bay Crawl Space is an awesome organization! They are a very professional team that I have to name them all. Inspector: Fred G, Production team: Chris, Tricky, Gates, and one other guy who came with the first crew, (forgive me, I forgot his name) Service team: Matt, Vinnie and Chris A, Electrical team: Adrian & Paul. Thank you office staff for taking our calls and questions and the team getting back to us in a timely fashion.Overall, Bay Crawl Space briefed us during all phases of the job! We would definitely recommend their great service to family and friends! -
Review 101 (2024-08-12 - Rating: 5)
I would like to thank Bay Crawl Space and Foundation Repair and their team members, Travis, Jordan, Yyler and Tay for the outstanding work that they performed at my home.The team arrived at my home on time and ready to take on the task at hand.I had a situation were large roots had grew between my foundation and brick, thus causing a lift to a section of my home.Travis and his team worked as hard and diligently to remove as much of the roots as they could before sealing the void of 2-4” with concrete and installing crawl jacks and push pier.All members were very professional and kept me informed of what they were doing and home it could correct the problem that I was having. They cleaned/tidied up behind themselves, put everything back in place at completion and always followed up with me to see if there were any concerns or anything else that they could do for me.I am so thankful to have had the opportunity to work with the Bay team. It has truly been a pleasure.I would also like to thank Michael Rawlands Christen and Scottie for their help with the pre-inspection , on site supervision and answering questions that I had along the way during this process.Signed Jerry Martin Sr. -
Review 102 (2024-11-01 - Rating: 5)
My son had 3 water leaks, at his 1930 built house.. My insurance company ordered their inspection of the crawlspace ..They stated 80% pre-existing mold and rotten wood , denying my claim.I called Bay crawlspace.God allowed the inspector to be honest..He found some mold, no rotten wood, just wet wood and one vent filled with water..He was professional, knowledgeable and the price was reasonable..Thank God that there are some people with integrity still in this world. -
Review 103 (2024-11-03 - Rating: 5)
So glad we chose Bay Crawlspace to complete a big crawlspace project. From the detailed consultation to the respectful employees who got the job done, it was a great experience and I feel confident in their work. -
Review 104 (2024-06-01 - Rating: 4)
The office staff is great! Always kept me up to date with the scheduled work being done. We ran into a snag with pricing on a job to be performed. Chris came out spoke to me & understood my concerns. We were able to come up with an agreement on the scope of the work. They always checked up to make sure you’re satisfied with the work. I need somethings touched up & they sent someone out to take care of it. Bay Crawl Space is a good company to call for your needs. I recommended them to my Mother & she had work done, so I would recommend them to you! -
Review 105 (2024-11-15 - Rating: 5)
Matt and Ryan completed a yearly service call for our crawlspace and dehumidifier. They called to give a heads-up before they arrived as scheduled, listened to and addressed our concerns, and completed the service professionally and thoroughly. -
Review 106 (2024-04-26 - Rating: 5)
Bay is simply amazing. I couldnt be more satisfied with my team and the quality of work they provided for us. Adian, Chris W, Marquay, and Art answered all of my questions without me feeling like I was annoying them and kept me in the loop the entire time. They worked well as a team and I felt confident that my home was left in better condition than when they found it. The office team was also very professional and even reached out after the work was done to make sure we were satisfied. I also appreciate that Fred didnt try to sell us services we didnt need and gave us options based on our homes condition and budget while ensuring we were still protecting our home. If you need a sign to choose Bay, let this be it! -
Review 107 (2024-06-22 - Rating: 5)
They were able to get us in a month earlier than originally scheduled and were in and out in two days, providing photos along the way. The billing team was super flexible and helpful!! Our crawl space looks great. Matt and Chris A did an awesome job. -
Review 108 (2023-07-13 - Rating: 5)
Great Job communicating throughout the entire project. James and Ty were wonderful to work with as they installed our dehumidifier. Definitely would recommend. -
Review 109 (2024-08-21 - Rating: 5)
I used Bay for a complete crawl space encapsulation due to high moisture content in the crawl space. I received quotes from 2 different vendors and Bays quote was right in line with the other. The estimator took the time to explain all the steps involved and answer all the questions I had. They also offered options instead of encapsulation, which was unexpected and appreciated because it gave me more control of how I wanted to approach the moisture solution. I chose bay because they could mobilize quicker and they had a more informative and structured process for completing their projects. They were here in 3 weeks to start work and the project team kept me updated by phone and text for each phase of the project. The team that worked at my location were Aaron, Shawn, Floyd and Elijah. They showed up every day as scheduled and answered all questions I had along the way. Took them about a week from start to finish. Their work was neat and showed good workmanship. The dehumidifier has been in operation for about 3 days now and is holding the humidity at 55%. In my opinion, Bay strives to make this a good experience for the customer, with quality people and quality work and quality material. I highly recommend them!Derrick and Art just performed the annual inspection and everything under the house was perfect. Great people, great work. -
Review 110 (2022-08-06 - Rating: 5)
From the moment we reached out to Bay, their team has been quick to respond and kept us informed and educated about the needs of our crawlspace + foundation. Michael guided us through different options and helped us decide based off of what fit our budget and it NEVER felt like a sales pitch.On the first day of work, I was nervous because I would be home alone with my small children. The team lead, Adian, was so courteous about letting me know what his team was doing every step of the way, so I never felt uncomfortable or lost. Aaron, Jermaine, and Tucker worked SO hard to push through the awful humidity and heat and not once did I hear a complaint. I was so impressed to hear how proud they were of their work and for good reason...our crawlspace looks immaculate now!After the work was done, Gary came to finish off the gaps in the masonry around the foundation. He was super sweet and went the extra mile to make sure he had the proper colored mortar--he even fixed a couple of loose bricks on our porch steps!Honestly, the overall process from beginning to end was seamless and painless. If youre going to put down several thousand dollars to fix your home, you want to feel good knowing youll get high quality work and Bay is 200% who you want to contact. 10/10 would recommend to all my friends and family for any foundation and crawlspace work in the future! -
Review 111 (2024-06-10 - Rating: 5)
BAY Crawl Space did an awesome job! It started from the first call with Mikki to schedule an inspection. Mikki was very pleasant to speak with, informed me of the process and answered all our questions over the phone. Beau was sent out to do the inspection and upon his arrival, it was like talking to a friend. He was cool to talk to, listened to our concerns, very informational and not pushy one bit. He simply explained the issues and options we had. After having such a good experience up until this point, we knew BAY was the way to go. After agreeing to the work needing done and the unbelievable affordable price, we received a call from Christa, who was very sweet to talk to and kept us informed with the entire process up until the day of work. When Mike and his two team members arrived that day (I apologize I didnt catch the team members names) they not only called ahead to inform us they were on their way but arrived on time, were very polite, and walked us through everything they were going to do. They informed us when they were leaving for lunch and when they returned. They worked extremely hard to get the job done in one day as they had scheduled and in no surprise, they did it! Not only did they do a nice job, but they cleaned up before they left which goes a long way with us. You also know they did a great job if the city inspector made nice comments on the work and didnt seem surprised it was done by BAY.Although were sure weve missed a few names that should be mentioned, wed like to thank you all that had a part in our project! We would highly recommend BAY Crawl Space to anyone because they are a true hard working and professional company that our community can be proud of! -
Review 112 (2023-05-23 - Rating: 5)
Bay Crawl space, foundation repair and their teams of dedicated employees transformed my wet uneven and smelly crawl space into a dry level and clean one. Having ventured under this townhouse to investigate an odor and standing water it was absolutely a slimy mess under there. Aaron, A-Shawn, Ty, Eli, Rad, Steven, Matt and Payne donned their white super man suits and started working. Removing the standing water they encountered, dug foundations, installed steel beams, and leveled our town house. Permitting with the city was handled by the office staff, no small feat as our townhouse is in a flood zone. When you deal with Bay Crawlspace, foundation repair you have no worries. Katie, Christa, Mikki, Kristen, Sam, and Cindy managed the permitting process, scheduling and coordinating with my wife and I during this process.If I have another property with these types of issues, they will be my first call.If you have uneven floors, a wet crawl space or suspect you may have foundation problems reach out to Bay Crawl space, foundation repair.Just look at the transformation -
Review 113 (2024-08-10 - Rating: 5)
The crew Adrian Marquay Raishaan were professional, knowledgeable and definitely had experience to complete the work completed in crawl spaceAlso Michael that came for initial visit was professional, knowledgeable and answered every question without hesitation. His initial meeting left no concerns or questions.I recommend highlyAlso, the staff answering phone to billing etc a wonderful experience.The staff experience was great and I felt they valued me as a customer. -
Review 114 (2016-11-15 - Rating: 5)
After two years worth of crawl space flooding and drainage issues here in Norfolk, I looked into a full spectrum solution to the ongoing water management problem. Bay was the top choice of the handful of local businesses that specialize in this type of work. Their reviews were top notch, while they do not have as long of a history to go off compared to other businesses, I will attest that seeing their finished product both through other reviews and under my house, they will continue to grow and drive out the competition who clearly over charges and uses sub-par products. From the first hand shake with Seth and his crew during the inspection all the way through the final crawl through (which the owner Blake accompanied me on) Bay was a pleasure to work with personally and professionally. They communicated with me above and beyond expectations (as a Marine, attention to detail and communication is key). My property was kept clean and organized throughout the time they were on site. Seth, Art, and their crew were attentive to every aspect of the job and its clear they have been doing this work for years. Their products were explained clearly and backed up with manufacture paperwork to prove the specs, Bay performed to exceeding expectations in all areas. They rolled with some very odd last minute changes that we collectively decided to implement as well. Their bid was lower by thousands compared to the next closest company (who never returned my phone calls). My house is nearly 70 years old, and they had to remove all kinds of ancient debris and level / fill in old holes as well as re-route certain unexpected issues, but did so in a manner that only improved the final out come. I cannot stress enough the level of professionalism of their crew, wires were secured neatly, pipes were supported properly, no short cuts were taken. Their electrical subcontractor was also very professional and did an impeccable job with the breaker install for the pumps and dehu. I cannot thank their team enough or give them a better rating. For any crawlspace work to include a full spectrum internal perimeter French drain install with full encapsulation, dual sump pumps, and dehu, Bay will not cease to amaze with the outcome. -
Review 115 (2024-08-21 - Rating: 5)
Highly recommend Bay Crawl Space and Foundation Repair for the installation of a vapor barrier and dehumidifier. Ben and Mikki did a great job of keeping me informed and the installation team of Adian, Marquay, Rashann, and James did a great job under the house. Finally, Chris and Dalton were real pros with the electrical work. Quality installation! Thanks guys. -
Review 116 (2024-09-20 - Rating: 5)
Had a very professional on-time visit from Josh and Austin of Bay crawl space and foundation repair. I had concerns with my dehumidifier in the crawl space. Josh and Austin called ahead, arrived on time, check the equipment, made some adjustments and solved the problem. Great job! Thanks! -
Review 117 (2024-11-20 - Rating: 5)
Matt,Dalton & Sharron were my team members from Bay Crawl. They were efficient, knowledgeable and able to answer my the questions. I wouldn’t hesitate calling them again for any further issues. -
Review 118 (2022-01-20 - Rating: 5)
This team was incredible! From beginning to end, absolutely amazing. Lenny, the PM, was communicative from the start, and remained so continuously. He was helpful, responsive, and always available. Then, I spoke with Mickey in the office; phenomenal personality, with a genuine customer-service oriented attitude. She was pleasant, courteous, flexible, and if she didnt know the answer, shed politely put me on hold for a short moment while she confirmed it with another portion of the team. From there, the site crew communicated. Stefan and his team were, hands down, one of the top ten best subcontractor crews I have ever worked with (and I am a project manager in commercial general construction and have been in construction since 2008)! These gentlemen were respectful, professional, knowledgeable, and wonderfully pleasant and polite. They kept the site clean, and left nothing behind or scattered all over. The 2nd tier electrical subcontractors, Vinnie and team, were friendly, fast, and awesome, as well.The entire project started 3 days sooner than originally scheduled, and finished 2 days quicker than anticipated for duration! Atop all the amazing team, being able to pull the schedule left, and having an exceptional experience in general, the discounts Bay Crawl Space offered for winter and/or holiday/end of year time, plus payment options and/or methods, and other discounts and/or concessions/bonuses, I ended up saving around $6-7k.Ive used JES in the past. And, while also professional and competent, the experience with Bay Crawl Space is one JES simply could never match! This is a group that actually cares about their customer, takes significant pride in their work, and truly want to be exceptional at all they do. I would recommend Bay to ANYONE who asked. You will NOT regret hiring them! -
Review 119 (2025-01-06 - Rating: 5)
Sherron did the mold/mildew/termite treatment on my homes crawlspace. Unfortunately, the weather was awful the day he came out and it rained heavily non-stop. He got the job done and it looks great despite the poor weather conditions he had to combat before crawling under my house. Thanks for a great job! -
Review 120 (2024-01-21 - Rating: 5)
We went with Bay Crawl Space because of the good reviews and were not disappointed! We did the complete encapsulation of the crawl space and everything was done in a timely manner. Each team explained exactly what they were doing, how its done and were very courteous.Special mention and thank you to: Troy, Josh, Eric, Travis, Payne and Elgin. You guys rock! ))Update from 1/15/24: Yearly Maintenance was done timely and professionally. Josh and Chris A. gave a courtesy call before the inspection and were on time. Explained how and what needs to be done and everything was completed right.Adding couple of pictures from the yearly maintenance.Before and after. -
Review 121 (2024-06-28 - Rating: 5)
Recently we had our annual inspection and again Bay Crawl Space did not disappoint! The crew James and Eli were on time and went the extra mile to insure we understood all the equipment was working properly and explained everything they did. It is hard to find a company with such dedicated customer service after you have purchased their products. -
Review 122 (2024-12-24 - Rating: 5)
We had a moisture problem and other concerns in our crawl space. Bay Crawl Space addressed all issues. Every employee was friendly, professional and on time. We highly recommend them.Sandy & David -
Review 123 (2024-04-02 - Rating: 5)
Thank you to Bay Crawl Space Foundation Repair! We had an all around pleasant experience from start to finish.Kasey who came out to complete the Bora Care was very personable and answered all of our questions. Art and Jordan came out to fix our foundation, install a sump pump and dehumidifier. They did a wonderful job. They were knowledgeable, clean, and very professional. They explained what they were doing each day and got the job done through all the rain! The electrical team, Adrian and Paul, put all the outlets and lights in places that were easy to access. -
Review 124 (2024-06-17 - Rating: 5)
Very pleased with Bay Crawl Space Foundation Repair. Michael came out to look at a section of our crawl space. He was very thorough, informative, and most of all-very honest. I would highly recommend Michael and this company if anyone needs any type of crawl space estimate/work. You will not be disappointed in your decision. Thank you Michael and Bay Crawl Space Foundation Repair for being a genuine and honest company. -
Review 125 (2024-05-09 - Rating: 5)
Our home that we recently purchased is on an encapsulated crawl space. We have previously only lived on a slab so we had lots of questions. The process with Bay Crawl Space has been amazing. The entire staff has been great to talk to from the initial call setup to maintenance check. They take their time to explain the process, how the equipment is working and should work. Our technician visit was on time and called to let us know they were on the way. It seems like that goes by the wayside with many companies these days, the importance of communication and timing. We are very happy to be customers of Bay Crawl Space and would highly recommend. A special thank you to Christa and James! -
Review 126 (2023-11-08 - Rating: 5)
I called 2 seperate foundation companys and the first one was a no-go for me. The 2nd one I called was Bay Craw Space. Not knowing anything about foundation repairs, Mikki was excellent over the phone and she made the appointment convenient for us, that was a plus in my book.Blake & Michael came out and showed us pictures under the house. Blake explained in detail everything I needed to know going forward with this. I know I drove them both crazy with all of my questions and they were very patient with me and explained it all in detail and were very honest. Blakes answers were what sold me on this company doing the work.I was sent an email from Mikki with the anticipated work dates.Day one, Kacey arrived to spray under the house and did a fantastic job!! She explained we may smell an odor but it woukd go away, so it wasnt a surprise to us with the odor. She was awesome!!Adian and his crew, Austin, Jabree & Duggy arrived and made magic happen with the foundation. They were clean and kept me informed throughout the entire process from texting me the morning of to let me know their ETA to each process accomplishment. When I had questions, they were all very helpful with their answers, polite and patient with me. I could not have chosen a better crew to do this work. Seriously the best crew ever!!Adian went above and beyond talking me through the end process, asking where I wanted the outside drain to go and he put it in the perfect location for us.Paul & Adrian were the electricians that performed the electrician part of the process were great with calling me when they were on their way and sent pictures of the project once finished. I do have knowledge of electricial work and they did a fantastic job with placement of everything.Last but not least, Rob Furey was awesome explaining everything and ensuring the job was done correctly.I highly recommend BAY CRAW SPACE not only for professionalism but the personal side of it not feeling like just a customer but more like family.I did call BAY CRAW SPACE at the end of the project and spoke to Cindy about how happy I was with the work these guys did and asked her to email me the review sheet and she did so I would have that copy as well. Thank you Cindy!!You normally find at least one person on a crew that doesnt want to work or has a bad attitude but this entire experience with everyone from the point of the phone call all the way to the final moment of completion was a joy to work with. Not one complaint, if any of them were having a bad day, it didnt show.So if you are considering foundation repairs, I highly recommend BAY CRAW SPACE where you are left with the feeling of a job well done from family.Thank you guys so much for this awesome experience!!!I am including a before and after pic so you can see for yourself how clean this job was done. -
Review 127 (2024-09-21 - Rating: 5)
Chris A. and Dalton did an amazing job helping me with my dehumidifier issue. Bay Crawlspace is exceptional with their services and placing the customer first! -
Review 128 (2024-05-24 - Rating: 5)
We are very pleased with your company. Beau, the advisor/inspector, listened to our concerns and addressed them. The customer service was great. The service teams were punctual, friendly, and professional. They kept us informed of the progress and answered any questions we had about the process. They cleaned after themselves every day. The team members who deserve recognition are James, Aaron, Gianni, Alex M., Josh, Nathan, Matt, Jimmy, and Jordan.Thank you. -
Review 129 (2023-08-13 - Rating: 5)
The foundation work was scheduled for August 7th. Chris W. called me to let me know they were enroute. They arrived when expected and I was introduced to rest of the crew. Derrick and Trixton were very kind and the three got right to work. They kept my Wife abreast of the work they were doing. They even took the time to install a door on my crawlspace that wasnt on the schedule for that day! A manager, Chris A., also stopped by to see how the job was progressing!I would highly recommend Bay for any of your foundation concerns!Truly a job well done!!! -
Review 130 (2024-10-23 - Rating: 5)
Trixton W, Cedrick, Mo, and Mike R. did a great job removing everything in our crawl space before the new installation . They were on time, communicated with us throughout the whole process and kept us updated throughout the day. -
Review 131 (2024-05-08 - Rating: 5)
I just had Bay Crawl Space and Foundation Repair come and install downspout extensions on my house yesterday. I cant say enough positive things about my experience. Charles and Kristen were wonderful throughout the process of inspection/scheduling and were very thorough in describing the entire process.The crew that came out to do the job were also incredible. Chris, Trixton, Gates, and Alex W. did an excellent job. They kept me informed of everything they were doing and were patient and thorough with all of my questions.I would highly recommend Bay for any foundation issues you might have! -
Review 132 (2024-07-18 - Rating: 5)
After extensive research and interviewing several companies I chose Bay Crawl and they did not disappoint. Michael was the first person I spoke with and he was very friendly, informative, , knowledgeable and very thorough. The gals in the office have all been very informative and on point with clear and concise communication as to the scheduling timelines. The ones that were absolutely amazing are the 4 men that were boots to the ground. Nate, Derrick, Michael Tepper and Michael Gregg were awesome. The day the work was performed was the hottest day we have had this year. They were sweating to the point of exhaustion and never complained. They worked tirelessly all day and got the job done. They would stop and answer all of my questions without any hesitation. TOP KNOTCH!!! They came back to fill in the holes the next morning and even went the extra mile to spread my mulch I had pulled back prior to their arrival. This was totally unexpected and was a huge blessing to me! The work performed was structural with piers. I need more than 5 STARS to give this company and their entire professional team of employees!!!! Thanks for a job well done!DebbieR -
Review 133 (2024-08-15 - Rating: 5)
We hired Bay Crawl Space to stabilize our chimney and install an extra crawl space vent. Matt and Nate did an excellent job and we are especially impressed and appreciative with their patience and attention to detail! -
Review 134 (2024-11-07 - Rating: 5)
We recently had our crawl space encapsulated, we had received three estimates for the job and based on value (price) and delivered quality Bay won our business, this included an estimate from a well advertised company on TV. From the estimate performed by Michael Rowlands to the insulation removal, fungal treatment (Kasey), electrical install, all the way through to the encapsulation install team (thanks Chris W., Darrick, Trixton, and Gary) this was a top notch experience with excellent service provided throughout the process. Communication was phenomenal every step of the way and the finished product was excellent! Cant say enough good things about this company, their business model works, and their delivered product backs that up! Recommend every homeowner shops around for estimates on any major project like this one and I guarantee you will go with Bay Crawl Space and Foundation Repair once you compare delivery of services to price. Best of luck to those of you searching for crawl space repair and service, you cant go wrong with this company.11/7/24: The hallmark of any great company is providing consistent quality even after the sale. We just completed our first annual inspection of our crawlspace encapsulation and just like the original estimate and install Bay delivered again! From their office staff (Nicole) to the Service Tech (Josh) there was nothing but friendly and professional service throughout. Again, another great example of a superb business model that delivers quality at an affordable price! -
Review 135 (2024-11-16 - Rating: 5)
This relatively young firm responded quickly, showed up promptly, and listened carefully. Their recommendations were on point, appropriate, and reasonably priced. I highly recommend Bay Crawl Space! -
Review 136 (2024-03-15 - Rating: 5)
Bay Crawl Space Foundation Repair installed 3 jacks & 9 of steel & sistered 2 joist in just a few hours. The cracks in the wall sealed up by the jacks & the shower insert was leveled. Josh & Chris A. were professional & worked quickly & efficiently. -
Review 137 (2024-05-09 - Rating: 5)
Many companies that do this type of work have shady reputations.After careful review, I chose Bay to encapsulate my crawl space. They did great work. The communication was excellent… they did everything they said they would do, and all on schedule. No missed appointments or no shows. The staff members (Paul and Adrian on the electrical team; technician James L; and the encapsulation crew of Aaron, Gianni, Patrick, and Alex M) were very conscientious and courteous. Each time I went outside to view the progress the team members were friendly, helpful and answered my many questions. I would not hesitate to hire Bay again! -
Review 138 (2024-12-26 - Rating: 5)
Derrick Smith and his partner Austin came by for our 1st yearly inspection. They were here early and very professional. Derrick explained all the important issues.Will look forward to next years inspection -
Review 139 (2024-08-02 - Rating: 5)
Great experience from initial inspection, estimate, installation and follow up. The team of Beau, Jimmy, Adrian, Paul, Allison, Christa, Kristen, James L., Katie, Radames, Shawn and Elijah are true professionals and Im completely satisfied with results -
Review 140 (2024-06-30 - Rating: 5)
I recently had crawlspace work accomplished. This included repairs to some beams, fungicide treatment, a french drain, and full encapsulation. The teams that came out were all professional and friendly, they did their work as advertised and made several additional efforts to have the job end with excellent results. Everyone, from Jamie the estimator, JamesL who did the spray treatment, Paul and Vinny the electricians, the main crew (Rad, Alex, and Shawn), the final punch ticket crew (James, Steven, Josh, and ChrisA), and the office personnel (Kristen and Samantha), took every measure to keep me informed of progress, ensue that the schedules were understood, reinspectedwork as needed, etc. I am very happy with the results and felt very comfortable throughout the job. I have other work that will be done in the future and I am happy to know that Bay is one that I would consider to have that work done -
Review 141 (2024-08-11 - Rating: 5)
Bay Crawlspace helped me get rid of some really bad fungus in my crawlspace. They fixed up a broken joist and encapsulated the whole crawlspace. I would like to send a special thanks to Adrian and Dalton who are part of the electrical team, as they ensured my electrical panel and dehumidifier was hooked up and lined up correctly. Also, thank you to the only mason, DeLeon and spray tech, James L and Adrian, Marquay, and Rashan (set up the supply duct and lined the whole crawlspace) for really performing some great work to make sure the crawlspace was cleaned up nicely and set-up well. -
Review 142 (2025-01-02 - Rating: 5)
Great experience from start to finish. Today, Austin completed the job- arrived exactly on schedule, explained everything carefully, and left no mess, etc. -
Review 143 (2024-07-29 - Rating: 5)
Bay crawl space performed maintenance on my dehumidifier , it quit draining, Chris A & Vinny showed up at the exact time of the appointment, found the pump wasnt working and there was water in the crawl space. replaced pump,drain line & removed the water. Great job guys thank you -
Review 144 (2024-07-01 - Rating: 5)
We recently finished a full incapsulation in our crawl space. We were having a lot of cracking and squeaking on our floors. We thought we better get it checked out. We called BAY CRAWL SPACE FOUNDATION REPAIR. They do a free inspection. The inspectors name is Michael. He spent quite a while under the house. When he was done, he showed us lots of pictures. It was far worse than we thought. Michael explained everything and how it would be done. We decided to get it done, it would only get worse. When the work started, it was done by teams of guys, on different days. I have never seen such hardworking guys. Their names are Michael, Vinny, Matt, Bora, Jimmy, Logan, Mike, Alex, Maine, Art, Chris C. and James.These guys were phenomenal. They worked the entire time they were here, non-stop. Everyone of these guys were friendly, personable, and could explain exactly what they were working on each day. They picked upafter each job, never leaving a mess anywhere. This group of men is quite a team. They got along so well and worked together perfectly. Best decision and the choice of company we ever made. We highly recommend BAY CRAWL SPACE FOUNDATION REPAIR. -
Review 145 (2024-11-12 - Rating: 5)
The guys (Nate, Marquay, and Dom) were very professional. They did a perfect job and it was obvious that they have a lot of experience repairing foundation problems. I can recommend them 100%. Thank you -
Review 146 (2022-12-28 - Rating: 5)
Josh and Darrick did a fast, efficient, clean, vapor barrier installation on our difficult 120 year old farmhouse over the holiday week. I would recommend Bay Crawlspace without reservation for their professionalism and obvious experience in the field. Other contractors had recommended encapsulation which in this historic house would have caused wood deterioration and eventual structural compromise. These guys know their business. -
Review 147 (2024-07-01 - Rating: 4)
Annual inspection of our crawl space was done by Steve. He was prompt, professional and polite. I do wish that I was given a check list of what was looked at during the inspection or a summary of the condition of the crawl space, pumps, dehumidifier, etc. Was told “it’s dry” does not tell me how throughly it was inspected. I do know that the batteries for the 2 hygrometers were replaced. -
Review 148 (2024-04-01 - Rating: 5)
We had our crawl space encapsulated about 6 yrs ago with Bay Crawl space team. Since then, they are always available. This time, I needed them to look at condition of their work after found some snake skins. Appointment setup was easy and quick. Special thanks to Josh and Michael-they explained everything and took pictures. Looked for any snake and other critters-none found. We found no issue in their work instead a hole by utility pipe coming from wall. They sealed it nicely. Thank you guys. -
Review 149 (2024-05-03 - Rating: 5)
The crew at Bay Crawl space really did a great job with my repairs for water intrusion beneath my home. Everyone was very professional, from the inspection done by Beau M., the grading and pump installation done by Nate, Travis, Michael, and Art, the electrical work by Paul and Adrian and even the admin people on the phone(Nikki). This is the second project they completed for me. The first was home leveling done by Matt and Payne. Two jobs, two great experiences. -
Review 150 (2024-05-03 - Rating: 5)
Great customer service and our crawlspace techs Rad, Alex, and Shawn were super. The weather was extremely hot and they kept smiles on their faces the whole time. Also did a great job of keeping us informed of the progression of the project and answered any questions we had promptly and professionally. The Spray tech James L was stellar as well. All around a great experience and very affordable. -
Review 151 (2024-11-23 - Rating: 5)
Bay Crawl Space is a great company. They were honest and did not try to sell unnecessary services. Such a relief after dealing with two other companies. They did a wonderful job repairing and encapsulating my crawl space a year and a half ago. I recently had a pipe burst under the house and was quite worried about damge. Josh came out and took care of things. He was on time and professional. I highly recommend Bay Crawl Space. -
Review 152 (2024-08-21 - Rating: 5)
Bay did some work at my house at the end of July and did an awesome job all around. We had their team replace a condensate pump, perform maintenance on our dehumidifier, install a new hygrometer, and install a new crawlspace door. Chris A and Vinny did a great job communicating throughout their work on the job and we were very pleased with their work. This is our second time working with Bay and have had a great experience with their entire team from start to finish. Thank you for your great service! -
Review 153 (2024-05-30 - Rating: 5)
Had Bay Crawl Space come back to do more work in our crawl space and couldn’t be happier with what they did. Showing up early, James, Steven and John were professional and friendly and got right to work putting in the insulation. What would have taken me days to do they did in a couple of hours. Once they finished they took pictures to show me what they did, explained everything, and cleaned up so you wouldn’t even known they were here. Highly recommend Bay for any of your crawl space work! -
Review 154 (2024-11-22 - Rating: 5)
Jason and Austin were very accommodating; arrived early, took time to hear my concerns and did a thorough job servicing my crawl space. -
Review 155 (2024-05-24 - Rating: 5)
BAY Crawl Space is currently working at our house - old house with some issues. Paul and Adrian with the electrical team came out to do some special work. They were prompt, professional, and all around good to work with, showing us the pictures of the installation after listening to our needs. We are pleased with the jobs done so far and know the final product will leave our house much more stable. Weve been happy with everyone in the company.James L was the spray tech who did the fungal treatment. He explained what he was doing and how it would smell. He went out of his way to take some photos of an area of concern and later emailed them to us. Again, very professional.The main work was done by Nate B, Travis B, and Mike T. When an issue was found due to the age of the house and how it was built, they stopped, called in their supervisor, and discussed the best way to proceed. We appreciated their attention to detail, the way they kept everything cleaned up, and their great personalities. The team definitely works like a well-oil machine and they have fun. They were here longer than originally planned, and Im glad they were the ones doing all the work. By the time they left, they felt like family. Im going to miss Nates call to say theyre on the way.Matt and Vinnie came out to do some final tweaks and showed me how to get the best information from the sensor - I just didnt do a good job of reading the brochure. Like everyone, they were professional and not rushed.Im happy to recommend Bay to anyone who asks about our project. Everyone in the company has been a delight. Thank you, BAY, for a stable and happy 100 year old house. -
Review 156 (2024-07-05 - Rating: 5)
I am writing this review specifically for an employee named Gary whom worked on the mansonary aspect of a job I hired Bay Crawl Space and Foundation Repair to do. He did a wonderful job to try and help rectify the situation. He was professional with his work. He had excellent work ethic and great problem solving skills. Unfortunately, what I hired the company to do was not accomplished an i was dissatisfied.... Gray did well in trying with his particular part in the matter. Hats off to him. -
Review 157 (2024-02-22 - Rating: 5)
When we find a business with good, friendly, efficient service, we should offer well deserved compliments/reviews. This morning was a situation where a very positive review is offered for Josh and Chris A. of BAY Crawl Space & Foundation Repair. A genuine pleasure to have them service the dehu unit in our crawlspace. Thanks to the both of you for a job well done. -
Review 158 (2024-12-22 - Rating: 5)
Austin was very fast & professional! I would highly recommend bay crawl space for all your needs! Ask for Austin! -
Review 159 (2024-10-17 - Rating: 5)
10/16/24 Chris A. and Vinny came to reinstall my dehumidifier. They were professional and were willing to answer any questions I had. Thank you for the great service! -
Review 160 (2024-11-15 - Rating: 5)
Josh and Austin came out to protect my crawlspace vents from rodents getting through them. They were very polite and got the job done quickly -
Review 161 (2024-11-23 - Rating: 5)
Chris W, Gates, and Mike R. Were very fast , knowledgeable , and professional. I appreciate their honesty and knowledge given to do what was best to protect my home. -
Review 162 (2024-04-03 - Rating: 5)
Very pleased with the entire Bay Crawl Space team. The office team is very pleasant and professional. They kept me informed of scheduled work and subsequent adjustments to the schedule. The electrician team (Adrian and Paul) were very professional. They explained what they were going to do and walked me through the completed work. They were on time and completed the job in a timely manner. Great job all around! -
Review 163 (2021-08-26 - Rating: 5)
After a recent discovery of a moisture issue under our house we had several companies come and give us an estimate for an encapsulation. Bay Crawlspace was not the cheapest. However, after speaking with the employee that gave us the estimate, they were the most professional and seemed the most knowledgeable. Once we decided to go with Bay Crawlspace they were in constant contact to keep us up to date on the timeframe of the install. During the install Eric, Travis, Aaron, and Jermine showed up when they said they would and cleaned up after themselves. Overall, we are very pleased with the services provided by Bay Crawlspace. I wish I had a couple before pictures but one from after it was completed is below. -
Review 164 (2024-06-05 - Rating: 5)
We had our crawl space encapsulated by Bay and we had a fabulous experience. The dates of the encapsulation was April 12 - 19 of 2024. The crew members that serviced our home were Elgin, Cedrick, Dean, and Sherron. These young men were on time every morning, phoning to let me know that they were on their way. Quick to begin working each and every day. Neat and professional with their work stations, tools and supplies. They were friendly and courteous with both myself and my husband and they were not afraid of our Great Dane and interacted with her freely. They were quick to answer any questions we had, let us know what they were doing each day and let us know when they were leaving at the end of each day. I would recommend this crew of gentlemen for any work needed on your home. -
Review 165 (2024-03-06 - Rating: 5)
We had our foundation repaired, and encapsulated. I am very pleased with the work they did. I will update if I have any problems with it down the road. Everyone that worked at our house was very friendly, polite and professional. Rod, Nate, Shawn, Derrick and Lerron worked on the foundation and encapsulation. They always seemed to be so happy at their work and they made the crawl space BEAUTIFUL! You could have a picnic under there. Adrian and Paul did the electrical work, It was done very neatly and labeled in the panel. I would recommend Bay Crawl Space & Repair without hesitation. -
Review 166 (2024-08-22 - Rating: 5)
I just had foundation work done on my house and I couldn’t have been happier with the service I got from Bay. From start to finish, every person I spoke to at the company was so kind and helpful. Then on install day, Nate, Michael Tepper, Austin, and Art were amazing. They finished the job over an hour quicker than originally anticipated and they were so friendly! I had such a great experience with this company and would definitely recommend. -
Review 167 (2024-09-07 - Rating: 5)
James Lawson did a wonderful job spraying our crawl space yesterday. Spent a long time under the house making sure it was done completely. Thanks James -
Review 168 (2024-03-21 - Rating: 5)
I called Bay Crawl Space Company and had Josh come and talk to me about having new vents and a whole new border of my crawl space frame re-done. They done a well to prevent water getting into the crawl space entrance. Chris A. and D.L. They did a fantastic job.They were very courteous and informed me what they were going to do. The new vents look fantastic as the well they put in front of the crawl space. No more critters are getting under my crawl space. I would highly recommend these guys. -
Review 169 (2024-08-05 - Rating: 5)
My experience was nothing but the best with Bay Crawl Space. The price was much more affordable than what another company quoted. The estimate by Michael was professional and he provided a quote package upon leaving my home. The other company never did that. Scheduling was easy and painless. I cant say enough about Stefan, Emmanuel, and Adian. They were professional and treated my home as if it was there own. I had to work both days they were out at my house, but I arrived home each day before they finished. They took me through everything they had done that day and what was going on with the house. Answered every question I had to perfection. They left me feeling very confident in my decision to go with Bay Crawl Space. I highly recommend this company to anyone who needs Foundation/Crawl Space Repair. Dont listen to that other company that may bad mouth this company.(2024) This is my second time needing service from Bay Crawl Space & Foundation Repair. The first time was 4 years ago with 6 push piers installed under the foundation footer. The service was excellent then, so I knew who to call when I needed a french drain/sump pump and more push piers installed under center beam. Michael Rowlands came out and inspected and gave a quote with the same honesty and trust he gave me for years ago. He took pictures to back up all his recommendations as usual. The crew Nate, Payne, and Michael did a great job and left my property just the way they found it upon arrival. The Electrical team Paul and Adrian did a great job connecting the lights and sump pump. The finish product looked as if it was built with the house. I trust this company with all my crawl space and foundation needs and you should to. -
Review 170 (2024-03-02 - Rating: 5)
We want to thank yall at Bay Crawl Space & Foundation Repair for doing such an awesome, professional job with our February crawlspace encapsulation project in Harbinger, NC. A very special shout out to Christa, Kristen, and Katie W. (stellar phone and e-mail communication), Ben gave an excellent, low pressure presentation which we acted on immediately. Rad and his crew, Josh, Chris A., Nate, and Dean were ALL super respectful and professional. Kasey also did an amazing job with the initial Bora. Paul and Adrians work with electrical, etc. was outstanding. Kudos to you all! Your employer obviously appreciates the importance of encouraging outstanding team coordination and excellent service. Weve been singing your praises and will continue to do so.All the best,John and Ann -
Review 171 (2024-04-18 - Rating: 5)
Josh & Chris A. did a great job. Gave me a courtesy call 30 minutes before they arrived and were both fast and professional. I would highly recommend the BAY Crawl Space team for future crawl space work. -
Review 172 (2024-10-18 - Rating: 5)
Cannot express enough how professional and hard working that the Paul and Jeff Electrical team were. Dont ever replace them.Spray tech James Lawson was an MVP too!! -
Review 173 (2024-05-06 - Rating: 5)
We had Bay Crawl Space out to do two jobs. The first job was to install an I beam and several jacks. Our technicians, James and Steven, were prompt and professional. They were courteous and kept us informed as to their progress.The second job was for mold remediation. James L. was our technician for this job. Again, he was prompt, professional, and courteous. He explained the process and asked if we had questions.We were impressed with all three young men. We would definitely recommend Bay Crawl Space & Foundation Repair. -
Review 174 (2021-06-18 - Rating: 5)
In preparation for house renovation, we hired Bay Crawlspace to handle issues under the house and settling on the exterior. Lennie conducted our inspection and we found him to be informative and realistic with our issues. He made practical suggestions for the work needed. When the day arrived for our work to begin, we met our crew, Stefan, Floyd and Adian. They were cordial young men and were obviously interested in completing our job professionally. Stefan, as foreman, identified a possible problem upon surveying the property. He worked with Lennie to alleviate the issue and work commenced. The work was completed in the time designated and we were kept advised on the progress of the work regularly. Our questions were answered quickly and the procedures were explained well. -
Review 175 (2024-06-02 - Rating: 5)
(Update below)The people at Bay Crawlspace are the best! I had a terrible moisture and flooding issue in my crawlspace which caused a mold problem under my vinyl plank flooring. Beau came out and did a detailed inspection and was able to identify cost effective solutions for under my home.Mike, Aaron, and Shannon came out and did the work quickly and efficiently. Seth and Troy put the finishing touches on the system and and ensured everything was done right.Bay handled the whole deal, from ordering materials, getting the permit, scheduling an electrician to finalizing and completing the project. They had a real good hand in helping me with the finance company too.All the employees were polite, cordial, easy to work with and always had the right answers for my questions. They were just as good when they did my sons home too.Update (5-28-2024): James and Eli came out a did a great annual service on all my equipment. Filters and discharge hoses cleaned, batteries exchanged, and proper function confirmed. All done quickly and promptly at the appointed time. -
Review 176 (2024-11-20 - Rating: 5)
Yesterday Bay Crawl Space completed its annual inspection of our encapsulated crawlspace. We received a courtesy call within the previously scheduled time window, and the technicians arrived on time. James and Steven assessed the overall crawlspace condition, checked the condensate pump, changed the dehumidifier filter, and provided a written report. Whether in the office or out in the field, the people of Bay Crawl Space & Foundation Repair are competent, courteous, friendly and professional! -
Review 177 (2024-08-09 - Rating: 5)
James L, the spray tech, did an excellent job during his visit today. He was courteous as well as professional and I would strongly recommend him for any future services! -
Review 178 (2024-03-06 - Rating: 5)
The team did a great job from Jamie’s inspection with pictures detailing the scope of work and fair pricing to the install team of Matt and Jordan! Matt and Jordan kept constant communication and thoroughly explained where they were in the process, what the next steps are, and what I can expect in the next couple of weeks. Highly recommend the Bay Crawl Space team for customized work, communication, fair pricing, and timeliness. -
Review 179 (2022-09-21 - Rating: 5)
Very professional from start to finish. Beau did a great job explaining the scope of work and the options that my budget could afford. The team consisted of four guys, Alex W., Eljin, Ashawn and led by their team leader Stefan, showed up on time worked steadily and did a great job. Very quiet while under the house. When completed, they took pictures of everything and sent them to me. A company wouldnt do that unless they were proud and confident of the job they did. The dehumidifier they installed has been working great, even while its raining outside the humidity level under my house is below 50%. -
Review 180 (2024-01-19 - Rating: 5)
Rad, Nate and Shawn (and Leon who was there the first day) have done awesome work on my crawl space. They make Bay Crawl Space look good. The crew have literally gone above and beyond to make a costly expense into great customer service experience. Rad found the problems, gave me evidence (ton of pictures) of the problems, and presented solutions. Im an easy customer who can recognize people really trying and Rad taking the time to ensure a quality job made it easy to want to do business with them. I called and told Bay how great theyve been so hopefully they take care of the guys monetarily too, since I dont really have the tip money Lol. By the way Dave Hendrickson was the reason I decided to go with Bay Crawl Space in the first place after his informative inspection. And Im glad I did because the rest of the guys have been great. -
Review 181 (2024-01-04 - Rating: 5)
Recently had Bay Crawlspace come out for a service visit, as we needed our encapsulation opened up for some work we are having done. Josh and Chris A called ahead with an ETA, showed up on time, got right to work, and did an excellent job with our request. They even made suggestions to ensure it is easy to close the encapsulation back up when our work is done. They were professional and efficient. Bay Crawlspace is always great to work with. -
Review 182 (2024-12-23 - Rating: 5)
James Swoop came and serviced our dehumidifier and was on time and very professional. Would like to have Mr. Swoop for future service calls. -
Review 183 (2024-06-19 - Rating: 5)
Fred the sales rep was awesome! Chris, Tristan and Gates got my floor joist installed! You pay a premium with these guys but get premium service! They even pull city permits for you. Bay Crawl Space does it the right way! -
Review 184 (2023-09-21 - Rating: 5)
Second job Ive had done in my crawlspaces by Bay; this one included two dehumidifier installations and a couple additional electrical circuits. Matt and Payne were great to work with during the install -- they happily answered my many questions and were quick and comprehensive in their work. Wouldnt hesitate to recommend Bay to friends and family. Electricians were great to work with too (Vincent and Dalton), as well as the office and admin staff. -
Review 185 (2024-08-28 - Rating: 5)
A great team from Bay completed our encapsulation project. Thank you Chris, Tritons, Gates, Dom, James L, Chris A, Vinny and James for doing a fantastic job. -
Review 186 (2024-03-18 - Rating: 5)
I saw their work at a friend and was immediately impress by how clean and bright the crawl space looked AND the house is so much warmer inside. I decided, that I need this solution too for my house. The price was very reasonable and the team was super professional, always punctual and clean. The electricians, Adrian and Paul, paid special attention to my needs and listen carefully and addressed my needs. I very happy with the work of the team and would recommend. -
Review 187 (2024-08-07 - Rating: 5)
The BAY Crawl Space & Foundation Team did a great job. Starting with David stating what would be done. Chris, Gates, Austin, Chris and Nick then did everything in an excellent manner. Chris fully explained to me what was going to happen during the project and provided updates throughout the day. At the end of the day everything was cleaned up and Chris provided photos of the work completed. I would highly recommend Bay Crawl Space. -
Review 188 (2024-11-26 - Rating: 5)
Thanks to the team at Bay for prompt service. Elgin, Gianni, Alex, Reynolds and Austin showed up when promised and completed the job in a timely manner. Thanks again! -
Review 189 (2024-04-05 - Rating: 5)
I was really impressed with the work done by the Bay Crawl Space Foundation Repair Co. Everything was done in a professional manner, they were punctual, courteous, and just had all around excellent workmanship. Because of their work ethics, they were able to complete the job ahead of time. Elgin made sure that I understood everything that they had to do. I was blessed to have had Elgin, Travis, Ced, Rob, Paul, and Bryan to do my job. They also did an excellent job cleaning up once they had finished.I would definitely recommend the above mentioned fellows and thank them for a job well done as well as Bay to anyone who may need that type of service.Dianne Davis -
Review 190 (2024-04-27 - Rating: 5)
Outstanding service by Bay Crawl Space AGAIN. #1 Crawl Space Company in Tidewater. Had two technicians (Joan and Chris A.) performed annual maintenance on my dehumidifier and inspected my crawl space. Very professional and courteous. Will ask for them every time. -
Review 191 (2024-10-15 - Rating: 5)
The team, Jermaine, Ashawn, and Reynolds, arrived on time and completed the work within minutes of their estimated time. Great experience and would recommend to friends. Thanks BAY. -
Review 192 (2024-03-22 - Rating: 5)
I already had a crawlspace encapsulation from Bay....but some years later needed some adjustments on my sump pumps. Matt and Jordan came out and did a great job. They listened to the symptoms I was having and took care of everything. They were friendly, quick, and efficient. Again, great job. Bay came highly recommended to me.....and I would recommend Bay to others. -
Review 193 (2024-01-18 - Rating: 5)
Kasey sprayed our house for mold remediation and she was awesome, hopefully we won’t need more crawl space work but if we do, we’re coming hereBen our inspector was great, he actually was willing to take the time to go into depth about our questions and not just try to sell us on these items. I can tell he actually cares.Aaron, Gianni, and Bryan were awesome. They were on time, quick, and so quiet that at times I forgot they were under our house. I believe Aaron was the foreman and he was great to work with. -
Review 194 (2024-10-08 - Rating: 5)
They replaced some subfloring and joists where my furnace was located. Adian, Rashaan, and Art did an incredible job! Now my new furnace is in safe and secure. Call Bay first! -
Review 195 (2024-09-21 - Rating: 5)
David was awesome and very informative. His job gave us great options will definitely be doing work with Bay crawlspace because of him. -
Review 196 (2024-09-25 - Rating: 5)
John did our crawl space inspection. He was on time very professional and courteous. We highly recommend Bay Crawl Space. -
Review 197 (2023-12-03 - Rating: 5)
Bay Crawl Space just installed a French Drain and sump pump in our crawl space. The team led by Chris A, Josh, and Gary did a great job. They were prompt, efficient, and professional and worked with us to tailor the job to our needs. Highly recommend them.