Wallen Garage Door Repair and Installation

Photo of Wallen Garage Door Repair and Installation

Located in Newport news, Virginia

Address: 732 Bluecrab Rd Ste D, Newport News, VA 23606, United States

Phone: +1 757-260-3486

Rating: 5

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park

Categories

  • Garage door supplier
  • Contractor
  • Door shop
  • Door supplier
  • Garage builder
  • Repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-11 - Rating: 5)

    I had been having great difficulty finding a reputable garage door repair contactor online. Then my wife found the Wallen website, and we did our research. checked out BBB and customers reviews.Called, got an appointment immediately.Next day the technician shows up on time. Diagnosis the problem and is able to make an immediate repair after providing an estimate, which was reasonable.The technician was personable, courteous, professional.So pleased with this young man. I feel he is a real asset to Wallen Garage Door Repair and Installation.Will recommend this business to friends and family,Thank you,Frank Elliott

  • Review 2 (2025-01-07 - Rating: 5)

    Wesley Allen came and repaired my garage door . He was very nicer. He did his job and was out of here quickly. The door is fine and this is the second time I have used Wallen Doors. They are always polite and do excellent work. Use them you wont be sorry.]Juanita A Miler

  • Review 3 (2024-12-21 - Rating: 5)

    Team Wallen provides first-class service and expertise. From the scheduling folks to the on-site technicians, they provided clear, timely communication and a low-cost fix to my garage door issues--without pushing a full-blown door replacement. Honest, dependable and very professional...Im glad I found them.

  • Review 4 (2024-12-20 - Rating: 5)

    We had our new garage doors installed today and are so pleased. Aaron and his assistant showed up on time and got started right away. They communicated well and finished the job quickly. All our communication with Wallen, especially with Kim in the office, has been so pleasant and professional. We would definitely recommend them with confidence!

  • Review 5 (2024-04-12 - Rating: 5)

    Install Guys were great, but have some concerns photos included. Some of the framing installed has splits not sure how well/long it will hold up. Hopefully the seal at the bottom is better when settled but the gap is a little concerning given that my previous wooden door had water damage on the bottom panel, not to mention spring and summer around the corner don’t want insects or rodents gaining access to the garage or home.Update: was contacted within an hour of posting to fix/address any issues I had. Andy and his guys showed up and fixed every concern I had, and adjusted to my schedule. Highly recommend Wallen Garage Doors. Great customer service and pride in their products.Before and after photos below. Thanks ya’ll for the awesome install and customer experience!

  • Review 6 (2024-10-14 - Rating: 5)

    I called to set up an appointment for repairs to my garage door lock mechanism. Initially, I was told the earliest appointment would be the next day. However, Kim called me back in about 15 minutes and changed it to the same day, instead of the next day. The repairman, Andy Forrest, arrived early and made other recommendations that needed attention. He did an excellent job. I would definitely recommend this company to anyone. Customer service was outstanding! 👍🏼😊

  • Review 7 (2024-09-30 - Rating: 5)

    Great experience! Door looks awesome!Exactly what we were looking and hoping for.Courteous, friendly staff. Having this door will help with the rest of our home projects and storage concerns now that I can get out of the garage more easily, not to mention it is BEAUTIFUL 😊

  • Review 8 (2024-09-20 - Rating: 5)

    Our garage door repair experience was worry-free. We were able to schedule a repair time a day after phoning in our request. The service repairman arrived on time as promised. Anthony was confident, knowledgeable, and friendly. He offered us expert advice and he completed the job in just a couple of hours. We will be recommending Wallen Garage Door Repair to all of our neighbors and friends.

  • Review 9 (2024-11-30 - Rating: 5)

    The maintenance technician assigned to my address my garage door issue was William. He is extremely knowledgeable and went the extra mile explaining his inspection points and maintenance actions. His professionalism, patience, and excellent workmanship provide an excellent dollar value experience for me, not to mention a refurbished garage door with a brand new garage door opener.

  • Review 10 (2024-10-01 - Rating: 5)

    We bought a house knowing the garage door was messed up. I called Wallen and they set up a day and time that worked for us. William was very thorough and explained what would be the best repair for us. The job was done professionally and he was very nice. The job was done perfectly at a great price. I will highly recommend Wallen to others. Thanks Wallen!

  • Review 11 (2024-07-03 - Rating: 5)

    First class experience from start to finish. Refreshing to run into a company that does what they were hired to do. Upfront Communication throughout the process. Profesional and respectful crew. Also cleaned up once finished, no mess left behind. If you need garage door or door opener service work or new install, go with Wallen Garage Door Service.

  • Review 12 (2024-11-22 - Rating: 5)

    Impeccable service and knowledge. Best experience I have had with any company in a very long time. 100% the right company to cater to all your garage door needs. Replaced the entire garage door system in under 2 hours, highly recommend!

  • Review 13 (2024-11-20 - Rating: 5)

    Anthony arrived, checked my opener and suggested that I had options to fix it opening on its own occasionally. He was very detailed and explained things so that I could easily understand. I opted to have a complete new system installed. Within 2 hours he was done and gone. I am thrilled with the opener and the options that came with it. Thanks Anthony!

  • Review 14 (2024-09-24 - Rating: 5)

    William did a great job. He was easy to talk with and thoroughly explained what he was doing and advised me on the best repair/maintenance options for my garage doors. Fair pricing and honest advice .Great experience as a first time customer.

  • Review 15 (2024-12-19 - Rating: 5)

    Quick response and great service! Got our damaged door replaced quickly. The install team was super nice and did a beautiful job. Great experience over all. Customers for life now.

  • Review 16 (2024-09-18 - Rating: 5)

    The phone operator was a hoot and I enjoyed talking with her. It made me feel good about choosing Wallen. Everything from the first call to the end was great. William called and texted on his way. He explained everything he was doing and I felt comfortable with my decision for the repair. He was very friendly and completely professional. The work was exemplary and fixed the problem perfectly. He cleaned everything and explained how to use the new equipment. I would definitely recommend Wallen to anyone.

  • Review 17 (2024-12-18 - Rating: 5)

    William and his co worker did a great job replacing my old garage door opener with a new wall one. They’re absolutely professional and happy how my garage door opens and closes, quiet and smooth. Thank you 😊

  • Review 18 (2024-09-28 - Rating: 5)

    First of William Robertson is a pleasant, knowledgeable young man. He noticed a big issue with our door which he fixed as best he could and didn’t charge me extra. The problem seems to be with our concrete so not a door issue. I will be using them yearly for tune ups which are important for overhead doors.

  • Review 19 (2024-08-14 - Rating: 5)

    William from Wallen Doors did a wonderful job repairing our garage door. He was meticulous and professional, and took the time to track down the problem then got it fixed! He gave us several ideas and options for replacing it when we’re ready. We WILL use Wallen doors for the replacement because if they took such great care of a repair we know, they’ll do a fabulous job of replacing it. Thanks so much, William!

  • Review 20 (2024-12-28 - Rating: 5)

    They are definitely a great company that were very professional and they did an awesome job. I would definitely recommend this company for your garage service needs.

  • Review 21 (2024-01-16 - Rating: 5)

    Wesley was wonderful! Very thorough and explained every step of the process and pricing. We highly recommend his company for honesty and no pressure for any upgrades. Such a wonderful and personable young man. Thank you Wallen garage doors!

  • Review 22 (2024-10-24 - Rating: 5)

    Completely satisfied! The 2 young guys, Elijah and Aaron who did the install were very professional and they worked well together. I would recommend Wallen for any of your garage doors needs.

  • Review 23 (2024-10-15 - Rating: 4)

    Fast turn around time and available to come out and fix issues. Supported with setting up online account and thorough in explaining use of new garage doors. Very happy I decided to use Wallen Garage Doors!

  • Review 24 (2024-07-19 - Rating: 5)

    Helped convert our existing garage doors into one that better accommodates our home gym. Our garage threw them some curve balls (not the technicians fault), but they adapted and overcame and stuck around until the job got done. Very professional and gave great status updates as the job progressed. Didnt leave until he showed us the ins and outs of the door. We love the new quiet motors and high lift conversion, thanks for the sharp work!

  • Review 25 (2024-12-16 - Rating: 5)

    Called for service, late on Saturday. On Monday they arrived and fixed door. Advised me on potential future issues (related to age and wear). Nice, professional and efficient.Experience was great!

  • Review 26 (2024-12-11 - Rating: 5)

    Saw their Ad and felt I was calling a person not a company. They answered the phone saying “How can I make you smile today?”The gentleman who showed up were on time and super friendly. More like your friend came to help you. Got right to work got the job done quickly and were very reasonably priced. I will not only Recomend them I will promote them. “When my garage door had fallen I’m sure glad I called Wallen!” Lastword words for Wallen—Thank You! And from office to field yes you made me smile today.

  • Review 27 (2024-10-31 - Rating: 5)

    Anthony did an incredible job. He was courteous, knowledgeable, and thorough. He went above and beyond to assist me was my garage door. Even helping me with my car remote to open the door.

  • Review 28 (2024-10-09 - Rating: 5)

    Aaron and Elijah were very knowledgeable and a pleasure to work with for my garage door installation. Worked quickly and explained the work completed. Thanks Wallen and keep up the great job!

  • Review 29 (2024-08-03 - Rating: 5)

    Our experience with Wallen Garage Door was pleasant from start to finish. They followed through on everything they promised in a very timely manner with texts that said when they would be here and then again when on the way. I would recommend them with no hesitation.

  • Review 30 (2024-07-26 - Rating: 5)

    Excellent customer service! Very professional. Anthony was great, he was able to come earlier, which really helped us out, and did an outstanding job with the installation of our new garage door.Highly recommend this company!

  • Review 31 (2024-12-23 - Rating: 5)

    My Wallen garage door representatives, William and Chris were prompt & professional. Diagnosing my garage door issue and performed all repairs required quickly and at an affordable price. First call for my future garage door repairs.

  • Review 32 (2024-10-24 - Rating: 5)

    William was brilliant! After working all day, he was still chee rful and very efficient. The people who installed the new door were equally efficient, professional and courteous. I was very pleased with their work.

  • Review 33 (2024-08-07 - Rating: 5)

    William came to give me an estimate on my garage door. He explained the issue and let me know my payment options. He completed my repairs on the same day, saving me time and energy. I will definitely recommend this company to my family and friends.

  • Review 34 (2024-07-17 - Rating: 5)

    The office manager was extremely professional and helped get an emergency appointment for the technician to come and repair the garage door at my 97 year old mother in law’s condo. William was polite, thorough and a superb technician. He replaced the spring and got the door up and operational in less than an hour.A first rate company and employees. I would not hesitate to use them for any garage door job. I highly recommend them.They are a local company, not some person you have to deal with in Ohio, or Sri Lanka to get the job done.

  • Review 35 (2024-10-10 - Rating: 5)

    The Wallen staff was friendly and accommodating. After we scheduled an appointment, they called back a few hours later and said Anthony, one of their repairmen, could come by this afternoon, problem fixed. Definitely recommend this team.

  • Review 36 (2024-07-04 - Rating: 5)

    I have had terrible experiences with garage door repair companies. I saw the good reviews for Wallen and decided to give them a try. I’m glad I did. The technician is polite and efficient and the door is fixed very quickly for a reasonable price, but could you ask for?

  • Review 37 (2024-10-02 - Rating: 5)

    I found an advertisement on next door for a garage door tune up. I contacted them and a technician came out and did the tuneup. He found the spring was bad and that was causing the issue. He was very knowledgeable, professional and friendly. He fixed the issue and the door is now operating like new. Highly recommend them.

  • Review 38 (2024-08-23 - Rating: 5)

    The workers had a nice attitude. They failed to make sure everything was working correctly. I had to program my lights as well as the outside garage opener.The workers returned to my residence and corrected the things they forgot to do. I really appreciate it. Everyone deserves a second chance in life. Thanks Wallen for your service.

  • Review 39 (2024-07-25 - Rating: 5)

    Called Wallen for a diag of my garage door. Service tech was very knowledgeable, professional, and schedule accommodating. Very reasonable priced as well. Would highly recommend this company for those in need of their services.

  • Review 40 (2024-10-10 - Rating: 5)

    Professional, respectful, quality workmanship and knowledgeable of craft. Got to me the next day. I highly recommend this company, will use them for all my garage needs. Had problem after entry pad was installed, they came next day and diagnosed problem in less than a minute. True professionals, and back the work and products. Timely/ Trustworthy and Dependable.

  • Review 41 (2024-07-16 - Rating: 5)

    Absolutely perfect. William Robertson was professional and did a great job and had it repaired in about 30 minutes. He also gave my dog belly rubs which she loved. Thank you so much!

  • Review 42 (2024-11-22 - Rating: 5)

    Polite and accommodating. Quick and efficient. Got the garage repairs up to date and running within a reasonable time frame within the same day. We are now secure, thanks, Anthony.

  • Review 43 (2023-05-12 - Rating: 5)

    Devon was great. He texted when he was on his way and installed door in timely manner. He explained everything he would be doing for install. I was very impressed as a homeowner at his manners and work ethic. Will most definitely recommend. Happy customer!

  • Review 44 (2024-08-16 - Rating: 5)

    Anthony was on time and very pleasant. He was very informative about the product Answered all my questions. I highly recommend Wallen for your garage door needs.

  • Review 45 (2024-08-17 - Rating: 5)

    William is very knowledgeable and very kind. He took the time to explain the process and installation. I highly recommend him and his company for any garage door services you may need

  • Review 46 (2024-11-04 - Rating: 5)

    I would highly recommend Wallen Garage Door. Wes was very respectful and gave me 3 options to do the job, didn’t try to pressure me at all. I was very impressed and would definitely use them again!

  • Review 47 (2024-08-14 - Rating: 5)

    Wallen garage doors did an excellent job installing our garage door. They were on time, professional, did the job in a timely manner, and left the job site clean and neat. I would highly recommend.

  • Review 48 (2024-12-09 - Rating: 5)

    I called Wallen Garage Doors in the morning and a repairman was at my home by 11:00, same day. Thetechnician was friendly, presented himself in a professional way, took time to evaluate our service needs and gave us an estimate. We were pleased with the evaluation and estimate. He was very efficient and knowledgeable, completed the job perfectly. I certainly would call them again, if needed, and will recommend them to neighbors. J Patterson, Newport News

  • Review 49 (2024-12-16 - Rating: 5)

    I decided on Wallen Garage because they were a locally owned business .... very pleased with the customer service, the worked performed and the swiftness of getting to me to resolve my issue

  • Review 50 (2024-10-09 - Rating: 5)

    The technician called first to tell me when he was arriving. He spotted what was wrong with the door immediately. He had the part and put it on and cleaned it and lubricated it in 1/2 hr. Great service and it works like it should work.

  • Review 51 (2024-05-14 - Rating: 5)

    I was very impressed with the service, William, your technician provided. He arrived on time, and was very forthcoming about what he was going to do. He checked everything and gave me an update on the functioning of my garage door. He was also kind enough to replace the light bulb in my opener. I would definitely recommend your service.Sincerely, Ann

  • Review 52 (2024-02-20 - Rating: 5)

    Wallen Doors did a great job with the install of two new doors and motors. I would definitely recommend them to anyone looking to update their garage doors. Great customer service

  • Review 53 (2024-06-21 - Rating: 5)

    Wallen Garage Doors is fantastic! They were unreasonable professional from end to end, Customer Service (Julie and William) were attentive, customer focus . Superb! Then Anthony was accomodating and knowledgeable explaining all phases of work, he was meticulous with his calibration and quality control. If you want completed work and Peace of Mind, I recommend Anthony.

  • Review 54 (2024-11-26 - Rating: 5)

    Will and Chris were awesome. They were very professional and explained everything to me throughout the process. I would highly recommend.

  • Review 55 (2024-08-26 - Rating: 5)

    William at Wallen Garage Door Repair and install is a true professional. He explained what he was doing and provided tips to keeping my equipment working safely. I will call Wallen every time.

  • Review 56 (2024-10-10 - Rating: 5)

    Excellent work service technician provided expert advice and preformed the work as advertised. An extremely professional company will provide Wallen Garage door company to anyone needing garage for service

  • Review 57 (2024-07-01 - Rating: 5)

    Amazing! Our garage door opener failed. I called in the morning and William came out that afternoon. He gave us three options and came back the next morning to replace our garage door opener with the one we chose. He was nice, knowledgeable, professional and the work was perfect! I highly recommend Wallen Garage Doors.

  • Review 58 (2023-07-27 - Rating: 5)

    We are very happy with the quality work and professionalism from the guys at Wallen Garage Doors. Timely installation and good communication throughout the process. We got estimates from a few local companies prior to scheduling and without a doubt decided to go with Wallen. Highly recommend.

  • Review 59 (2024-08-25 - Rating: 5)

    When we began our garage project, we knew that our existing doors needed work. We just happened to see a Wallen truck in our neighborhood, and called the number on the side of the truck. Within minutes, Julie scheduled Anthony to circle back to meet with us. Anthony explained in detail the pros and cons of many different options, and ultimately we determined our best option was to replace instead of repairing the existing doors. We really underestimated the amount of time it takes to plan and design doors that would fit the architecture of our home, and Julie provided ALL details that helped us make the decision on doors that would not only be aesthetically pleasing, but also the most energy efficient doors that would fit into our budget. Julie took the time to do many renderings of what the doors would look like on our house, also providing a Wallens Choice, based on our needs and design decisions at no cost to us. Julie also indicated that there was no pressure to go with any of these and would strive to work with us, if we determined that Wallen was our company of choice. It was obvious that Wallen would be our company of choice, as they are very competitive with pricing and value. Once we made our decision (we chose Wallens choice!), Julie provided all of the details of the installation, our decisions, warranty information, leaving nothing out. While we decided the traditional half down, half due at project completion, Wallen also has payment options that were offered.It took approximately three weeks for our doors to be made and once they were ready and QAed by Wallen, there was about a week lead time for the installation to be completed. Julie and Kim did an excellent job of communicating any pre-requisites that we needed to complete before the installation was to be completed. Additionally, a pre-installation checklist was emailed for us to work off of, and the office team was always there to answer any of our questions. We were provided an email communication indicating the date/day and time window of when the installation team would be onsite.Wesley and the installation team arrived exactly when they said they would -- between 0800 and 1200. Once onsite, the team reviewed everything that was to be completed, and actually asked us if we had questions. I think this is one of the few times that Ive ever had an installer take the time to do a thorough walk-thru!The install team was very courteous and professional, and went above and beyond our expectations. They completed the removal of the old doors, being cautious not to scratch or scrape any of our newly painted walls, and again, explained where they were in the install process when asked. All of the team members knew their jobs and definitely worked as a team.We had one piece of new trim that had been damaged, which was promptly replaced and installed with no issues.When complete, Wesley explained maintenance recommendations, and had us test the opening/closing of the doors, reviewing the completed project with us.Overall, from planning, design, ordering and installation, the Wallen Team (Wes, Julie, Anthony, Kim to name a few), exceeded our expectations, and I would highly recommend this awesome company. The best experience weve had with a service company!

  • Review 60 (2025-01-01 - Rating: 5)

    I would recommend Wallen Garage Doors, very professional. Did a great job refurbishing my garage door!

  • Review 61 (2024-05-02 - Rating: 5)

    My garage door opener had stopped working and the door was locked down. Unfortunately no window, no side entry door. The first company I called was very quick to recommend a whole new door. William with Wallen Garage Doors showed up this morning and right from the get go begin looking at other possible solutions. It actually turned out to be an easy fix.William showed up at the time I was told to expect him. He was very professional, very personable. I felt like the charge was more than reasonable. Two thumbs up for Wallen Garage Doors! 👍🏻👍🏻

  • Review 62 (2025-01-03 - Rating: 5)

    William is punctual, knowledgeable, efficient with time, and helpful to repair the garage door issue!Their prices are fair, also !I will call Wallen Garage Door Co. EVERY TIME !!

  • Review 63 (2024-09-03 - Rating: 5)

    Mr. Wesley Allen and two of his apprentices replaced the bottom panel of my 10 month old steel-backed door that had been damaged due to a mishap. They took my entire door apart, replaced the damaged bottom panel and reassembled it in less than an hour. The finished door looks perfect and continues to operate flawlessly. His team did a fantastic job. If you need a new garage door or just need your old door repaired Wallen Garage Door Repair and Installation is the company to call.

  • Review 64 (2024-04-30 - Rating: 5)

    Wow, Super fast response and AWESOME service!!! William (the technician) was friendly, pleasant to talk to. Answered all of the questions my wife and I had and was a true professional and an asset to your company. Its hard to find great customer service like this these days, but Wallen and Service Tech William hit a Grand Slam today!!! Thanks again!!!

  • Review 65 (2024-10-08 - Rating: 4)

    They did an excellent job, however, I have double garage doors and was taking advantage of their special offer…however the offer was on one door only, so my other door remains undone

  • Review 66 (2024-09-25 - Rating: 5)

    Professional, pleasant , punctual, very reasonably priced. My garage door has never been this quiet!Highly recommend.

  • Review 67 (2023-04-15 - Rating: 5)

    Excellent experience from start to finish – As a customer I want to do business with those I can trust, have a strong work ethic, are respectful, determined, keep their word, and take responsibility. Mr. Wesley Allen from Wallen Garage Doors fits this description and provided superior customer service in a timely and pleasant manner. His communication and problem resolution skills were superb and he has earned my trust. Wes replaced my garage door torsion spring with an improved Double spring replacement and also replaced my rollers. He answered all my questions and provided service options based on my feedback. He also provided a 5-year parts and labor warranty all at a phenomenal price. You will not find anyone better in the 757 to service or replace your garage door. I wholeheartedly recommend Wallen Garage Doors for all your service needs. If you value integrity and professionalism this is the company for you.

  • Review 68 (2024-05-02 - Rating: 5)

    We selected Wallen Garage for servicing our 22-year-old garage door. Everything was replaced except the door itself. William, our technician, was highly professional, thoroughly explaining our options and pricing. He completed the work swiftly, delivering outstanding results. Overall, our experience with Wallen Garage was satisfying, and we confidently recommend their services.

  • Review 69 (2024-05-15 - Rating: 5)

    I made an appointment after I saw a maintenance special online for $49. Andy texted when he was on his way. He did an inspection and suggested that we replace our wheels. I appreciate that he wasnt pushy. We are focused on getting out of debt, so we will hold off on the wheels for now. The garage door sounds much better after being lubricated. I didnt realize how loud it was before. I will call them again when we are ready to replace the wheels. I am very happy with the service.

  • Review 70 (2024-08-04 - Rating: 5)

    Initially technician didn’t have tools to find the beam to hang the equipment from and we were not happy, but I will say that Wallen then stood by their word, and insured the work was done properly.

  • Review 71 (2024-10-16 - Rating: 5)

    Great work, diligent and professional. Took care of the issue quickly and efficiently. Will use for all needs should they arise in the future.

  • Review 72 (2024-04-22 - Rating: 5)

    Two very nice young men. They explained everything i needed and why i needed each item. Then quoted a very fair price. Once approved they went right to work. When they finished they went over everything with me. The best experience I ever had with repair people.Highly recommended 6 STARS!!

  • Review 73 (2024-10-04 - Rating: 5)

    The service person, and services were excellent. I will recommend you to others. My neighbor recommended me to your company. Thank you!

  • Review 74 (2024-07-23 - Rating: 5)

    I requested a visit for a tuneup as our door sounded tortured as it was opening. Turned out this was a poor installation and needed some adjustments, and these were done quickly and efficiently. We appreciate the prompt response.

  • Review 75 (2024-07-22 - Rating: 5)

    The gentleman that came to fix my garage door was super. Very quick, very kind and very thorough. Thank you so much. Your company is fantastic. I highly recommend them . Wallen garage door is a fabulous company.

  • Review 76 (2023-12-21 - Rating: 5)

    Outstanding experience! Initially only had an appointment available for several days in the future but called me the next morning with an opening. Andy came out and quickly troubleshot and repaired my door. I requested he look over everything else and he recommended some maintenance measures. He was done in no time and now my door works great and has significantly less noise. Great workmanship, customer service and fair prices. Highly recommend Wallen Garage Door Repair.John A.Yorktown, VA

  • Review 77 (2024-09-20 - Rating: 5)

    Kim is awesome and super nice setting up the appointment and Andy was Knowledgeable and quick and the price was good. Great job!

  • Review 78 (2024-08-23 - Rating: 5)

    Wallen crew, was very professional, went right to work replacing garage door clean up before leaving excellent job, would highly recommend them.

  • Review 79 (2024-12-22 - Rating: 5)

    Fast friendly professional service! Replaced my old spring system with a torsion bar spring system and it is better than ever!

  • Review 80 (2024-05-17 - Rating: 5)

    William was amazing. He was very professional, knowledgeable and friendly. I was on a work call when he arrived so he was very patient and fixed my garage quickly. This was my first time with this company and I’m very pleased. The lady who took my initial call was friendly as well. That goes a long way.

  • Review 81 (2024-05-30 - Rating: 5)

    Will was great, the customer service was phenomenal. A real life saver! Now I know the other quotes I got from other contractors were rip offs. Five stars isn’t enough.

  • Review 82 (2024-01-31 - Rating: 5)

    Excellent customer service and great work! We were kept informed of the expected arrival time. Wesley was friendly and explained what he had found and gave us options for repair. The work was completed quickly and our door is like-new. Will definitely use Wallen again if we need anything for our garage door.

  • Review 83 (2024-05-02 - Rating: 5)

    It was a great experience! William checked the garage door, and said it just needed oil. I thought he was going to tell me I needed a new garage door, but he said everything was working fine. I recommend Wallen Garage Doors. It was probably the best money I’ve spent in a while.

  • Review 84 (2024-05-09 - Rating: 5)

    The team at Wallen Garage went above and beyond to replace my garage opener and door hardware. They explained everything, gave me options, were super professional, and offered fair pricing. Definitely my go-to for any future garage door needs!

  • Review 85 (2024-04-10 - Rating: 5)

    I needed to automate my garage door. William came out the next day and gave a free estimate. He came the next day and finished the project within a few hours. William is very professional, knowledgeable, and does great work. I would definitely use them again and highly recommend Wallen!

  • Review 86 (2024-04-19 - Rating: 5)

    What was expected to only be an appointment for an estimate turned into the actual repair job on my torsion springs. The technicians were professional, courteous, and accomplished the job quickly and with no issues. After being blown off by several other garage door repair companies in this area, getting an appointment and repair done in only 2 days would make me come back to them for any repairs needed in the future.

  • Review 87 (2024-12-17 - Rating: 5)

    William and Chris were professional and provided great service in the installation of two garage openers.

  • Review 88 (2024-09-16 - Rating: 5)

    Todays Installation was simply OUTSTANDING!!! Under the supervision of Mr. Wesley Allen, his crew (Aaron and Elijah) were courteous, respectful, and professional; they were again simply AWESOME!!!!

  • Review 89 (2023-02-15 - Rating: 5)

    Had all 5 garage doors replaced at Leggett and Jones repair shop and was done in a timely manner working around out busy schedule. Door look great and work incredibly well compared to old doors. Would highly recommend them is you need work done

  • Review 90 (2024-10-11 - Rating: 5)

    Very professional. Arrived early and finished the job in about thirty minutes. Garage door lifts so much easier with the new sprin

  • Review 91 (2024-07-22 - Rating: 5)

    Great service! Arrived on time and took care of all of my garage door issues! Happy to recommend them anytime! zeroed in on a bad battery...it is ordered and will be installed Friday!

  • Review 92 (2024-09-22 - Rating: 5)

    Aaron and Elijah did a very professional job. They worked steadily and cleaned up the area well. Everything thing looks and works great.

  • Review 93 (2024-05-13 - Rating: 5)

    The gentleman came out as schedule, on time, his work was done very professional. He was kind, and knew exactly what was needed to be done as well.The price was worth every bit. If I needed anything done with my garage door again, this company would be the very first to call. They were that good.

  • Review 94 (2024-01-26 - Rating: 5)

    Exceptional Customer Service and Skilled Technicians at Wallen Garage DoorsI recently had the pleasure of experiencing outstanding customer service with Wallen Garage Doors. Their staff were exceptionally courteous and attentive, creating a welcoming atmosphere.The technicians at Wallen Garage Doors truly impressed me with their expertise and professionalism. They demonstrated a deep understanding of their craft, efficiently diagnosing and resolving the issues with my garage door. The attention to detail and commitment to providing top-notch service were evident throughout the entire process.Moreover, the communication from the service team was excellent, keeping me informed at every step and ensuring transparency regarding the work being done. This level of customer-centric approach is rare and greatly appreciated.In conclusion, Wallen Garage Doors has set a high standard for customer service, and their skilled technicians exemplify excellence in their field. I wholeheartedly recommend their services to anyone seeking a reliable and customer-focused garage door service provider.

  • Review 95 (2024-01-27 - Rating: 5)

    Good acceptability by receptionist with a schedule issue. That goes such a long way. Wesley did great work in a timely manner. He educated me and seemed to be very genuine. No mess or clean up after the job was smooth. Garage door works great. Wallen is priced well and better than the competitors. The estimate and work all happened within a week.

  • Review 96 (2024-01-17 - Rating: 5)

    Wallen came the next day after I called and worked around my schedule to fix my aged garage door. I was impressed by that. My technician Wesley Allen quickly diagnosed the problem and even showed us what was going on with the door. After explaining the estimate, he quickly got to work and installed the new parts needed and did some maintenance service on our door too. He had everything he needed on his truck! In no time, he was finished, paid and on his way.My experience with Wesley from Wallen Garage Door was incredibly smooth. The costs were less than we had anticipated too!Thanks Wallen for being there when we needed service. I will recommend you to my neighbors.

  • Review 97 (2024-07-03 - Rating: 5)

    The tech Andy, was here on time, made his evaluation and gave a reasonable quote. He had what he needed. I am very happy with his service

  • Review 98 (2024-02-06 - Rating: 5)

    The technician arrived early & we went over what was to be done. He replaced rollers& bearings as well the spring! Its as good as new. He also reprogrammed our keypad outside the garage. He was done in less than an hour. Very pleased with our service. I would also recommend them. With both appt. they were on time & very professional.

  • Review 99 (2024-01-05 - Rating: 5)

    Had a great experience getting my old garage door to open and install new opener. This was for a townhouse in Kempsville Lakes in Va Beach. Wow what a difference, wish I had this repaired a long time ago. The springs were also changed. The repairman was very experienced and professional. The company was easy to deal with with reasonable pricing. Now I understand why they carry a 5.0 overall rating on Google which is very difficult to achieve. Thank you Wallen Garage Door Repair and Installation, I would highly recommend you to anyone having garage door issues.

  • Review 100 (2024-11-20 - Rating: 5)

    Anthony was great. He told me my options & fixed the problem quickly. I will be calling them in the future

  • Review 101 (2024-05-29 - Rating: 5)

    Anthony arrived on time and serviced our garage door and also replaced the garage door roller guides/bearings. He was professional, polite, and new exactly what to do. The door is much quieter and works like new. Highly recommend their services.

  • Review 102 (2024-09-19 - Rating: 5)

    .. the technical, Will, was very knowledgeable and suggested different options to correct the issues I was having .. no hard sales! .. will diffently use Wallen Garage again!

  • Review 103 (2024-06-28 - Rating: 5)

    Came back from vacation to a broken garage spring and car stuck in the garage. I called Wallens at 8am. They where able to fit me into the schedule for a same day repair. William Robertson arrived on time, repaired the spring, and adjusted the garage opener in about an hour. Great job and thanks William!

  • Review 104 (2024-04-10 - Rating: 5)

    WALLEN communicated their time of arrival, arrived on time and efficiently and effectively determined the kink in my system. They repaired it very quickly, and the cost was very fair for an on site, evaluation and completion of repair. I will look to schedule them in the future to replace the door when needed.The kink fixed the issue but only temporarily and Wallen came back and completed a more permanent fix in a timely, financial friendly manner. I will not consider anyone else but Wallen when replacing this door in the fall.

  • Review 105 (2024-10-08 - Rating: 5)

    Will was great to deal with and explained everything in detail when I get ready to change out my motor I’m certainly going to ask for Will

  • Review 106 (2024-05-20 - Rating: 5)

    My garage door made a loud noise and stopped working, so I googled “best garage door repair in Yorktown, VA” and Wallen popped right up. I gave them a call and someone was able to come out the next day. William came out, diagnosed the issue right away and had the door fixed in about 30 minutes. William showed me some routine maintenance items to go through that I had no idea about and performed a maintenance check on my other door at no charge. He even left me some extra WD40 for the future.I woke up the next day and notice that one door wasn’t closing all the way. I thought the chain may have slipped or something, so I called them back. William came back again this morning and wouldn’t you believe that the reason the door wasn’t closing was because there was a pair of glasses in the corner of the track!!! (Oops)… William laughed, moved the glasses and literally came all the way back to our house for nothing.If you are looking for a garage door company that goes above and beyond- look no further. Nice, genuine people that truly care about the customer! Thank you!

  • Review 107 (2023-11-03 - Rating: 5)

    Awesome job from start to finish! Had a slight issue with a couple missing bolts and the technician came back and corrected it in minutes after I called the office! Customer service was impeccable and I plan to refer them to anyone whos interested in repair/replacing their garage doors! Thanks again Devin Ross you did an awesome job!Mr. Lloyd

  • Review 108 (2024-09-25 - Rating: 5)

    Job was completed within the 4 hour window that hey scheduled it for and everything works and looks great. They even programed an extra remote for us.

  • Review 109 (2024-04-26 - Rating: 5)

    William is SO amazing. He diagnosed the issue, made a great recommendation of a motorized motor with a camera and replacement of the rollers. He was so efficient and courteous. He even said if I had any issues with my garage to reach out. William is the best!

  • Review 110 (2024-09-17 - Rating: 5)

    Will, our service tech took excellent care, fixed us up and had excellent interpersonal skills . I highly recommend Wallen.

  • Review 111 (2024-06-17 - Rating: 5)

    Outstanding service from ease of scheduling, communication, and installation. The tech texted first, came early, inspected it and had a spring replaced in about an hour. Very friendly. Top notch!

  • Review 112 (2024-02-29 - Rating: 5)

    Wallen Garage door did an excellent job in guiding me through product selection as well as installation. I am very satisfied with the entire experience and unhesitatingly recommend them to anyone who might need new garage work or repairs. Well done!!!

  • Review 113 (2024-04-27 - Rating: 5)

    Awesome awesome awesome!!! Chris came by within twenty minutes!!! This was an emergency dispatch. He was already off from work and came to assist us! He was so friendly and shared knowledge. He explained everything he was doing and the basis/reasons behind his steps. A real pleasure. Courteous.

  • Review 114 (2024-08-23 - Rating: 5)

    Prompt service and efficient installation. Very please and highly recommend this company. Anthony was great!

  • Review 115 (2024-01-28 - Rating: 5)

    Replacement of our garage door from Wallen was exceptional. Communication from them was exceptional. He was on time and very courteous and very respectful of property. I would highly recommend using them. We went from a manual garage door to electric and am extremely satisfied with their workmanship.Thank you Wallen

  • Review 116 (2024-07-24 - Rating: 5)

    Anthony was polite and did a great job replacing our garage door motor, and the price was very reasonable! Would absolutely recommend!

  • Review 117 (2024-03-27 - Rating: 5)

    Our technician Chris was prompt, extremely professional, and went above and beyond to provide excellent service. I would highly recommend Wallen Garage Door for any of your garage door needs. And request Chris---you will NOT be disappointed!

  • Review 118 (2024-08-15 - Rating: 5)

    Great service, this is my second time using Wallen Garage.. nothing but good to say and always recommend

  • Review 119 (2024-04-23 - Rating: 5)

    Wallen Garage Door Repair is the best. The technician for my repair, Chris Kutchen, was very knowledgeable and fast. My garage door is not just repaired but tremendously upgraded to a smoother and quiet model. I just told my family that I have never been so happy with a garage door! Really.

  • Review 120 (2024-04-19 - Rating: 5)

    Chris and Ethan did an amazing job with the installation, even though there were some errors with the measurements and material in the quote. But, thanks to Chriss dedication, he went all the way back to the shop to bring the correct parts. Overall, they did a fantastic job!

  • Review 121 (2024-06-14 - Rating: 5)

    My technician was amazing. I will call them anytime. He needs a raise for putting up with crazy people. (Me). I want to adopt him My sons cant fix anything. I need a new one.

  • Review 122 (2024-12-12 - Rating: 5)

    Great Service! Fast , Friendly and on time !!!! would 100% recommend them ! Anthony was the best !

  • Review 123 (2023-12-20 - Rating: 5)

    Wallen Garage Door repairs did a great job on my garage door openers. Wesley Allen and his assistant gave me clear options for fixing the openers and showed me exactly what was causing the problem. They were efficient installing the new parts and left everything very clean. Professional, efficient and reasonable - what more can you ask for!

  • Review 124 (2023-11-08 - Rating: 5)

    My garage doors were not working correctly and consistently. I looked up and reviewed the various companies ,and found all positive reviews on this company. So, I called Wallen Garage Door Repair. They sent someone over in a timely matter. The problem was explained and an estimate was given.The technician was prompt , professional and friendly. Absolutely perfect.This was a good business to work with . I highly recommend Wallen Garage Door Repair and Installation.

  • Review 125 (2024-05-24 - Rating: 5)

    Our garage door spring broke in half, Wallen Garage Door was able to get someone out to assess the issue the next day (Wed). Anthony was able open our garage to get the car out, and order the needed Spring, returning Friday to replace it. Anthony is very friendly and quite knowledgeable answering all our questions. We will highly recommend Wallen!

  • Review 126 (2024-04-25 - Rating: 5)

    Andy and Anthony did a great job of fixing our garage door when it partially collapsed. They were able to fix it quickly and get it back to working normally, all while ensuring the safety of our contents in our garage. Highly recommend.

  • Review 127 (2024-09-07 - Rating: 5)

    Anthony was very knowledgeable & professional. I now feel I have a trustworthy business I can depend on.

  • Review 128 (2024-03-14 - Rating: 5)

    I called mid morning and Wesley Allen came out to look at the door within a few hours. He had the door repaired within 2 hours in which he replaced the broken spring, cables, and rollers. I was very impressed with the work and the fast response to my call. That is customer service.

  • Review 129 (2024-10-14 - Rating: 5)

    William was great very professional and responsive. I would go with Wallen garage again

  • Review 130 (2024-12-24 - Rating: 4)

    It would have been helpful if he asked before installation where to locate the switch and keypad. He assumed we would want them in the same place the old switch was located. The wiring for the sensors is not secure. His reason was that the old wiring was set up the same way. Wallen Garage Doors responded to the initial Google post, within a couple of hour and sent a new technician to resolve my issues with the original repair. Thank You

  • Review 131 (2024-01-09 - Rating: 5)

    Wesley Allen was the installer that came to my home from Wallen.He was very professional and proficient.I selected a particular garage door opener to replace my broken one.He gave me all of the pros and cons of that model.Based on that I was able to make a decision on what would meet my needs.I highly recommend this company after my dealings with their Wesley Adams.

  • Review 132 (2024-02-01 - Rating: 5)

    Andy was great! Came by and took care of the problem with my door and was gone in less than 30 minutes. Charged me a reasonable rate on top of that so this is my NEW Garage Door Company whom I will be sending more business to.

  • Review 133 (2024-10-04 - Rating: 5)

    Excellent service. Very efficient. I highly recommend Wallen Garage Door Repair.

  • Review 134 (2023-11-21 - Rating: 5)

    Excellent and timely service from the Office Manager to the Estimator, and finally with the Installers. Devin and his colleague (name escapes me) did the installation and were polite, professional, and presentable. Definitely the type of crew someone can feel comfortable inviting into their home. I give it a 10 out of 10. Well done.

  • Review 135 (2024-10-03 - Rating: 5)

    Hi your technician was very friendly and nice he did excellent work and very knowledgeable.

  • Review 136 (2024-01-20 - Rating: 5)

    Wallen doors just installed 2 new garage doors for us. They did a fantastic job. It was not a standard install, and they thought out of the box to come up with a solution. We are very appreciative, and we could not be happier! Thank you Wes, Dante and the entire team!Larry and Margaret

  • Review 137 (2024-08-03 - Rating: 5)

    Great experience with this company. The work was done fast and efficient. Would definitely recommend to friends and family.

  • Review 138 (2024-05-02 - Rating: 5)

    Technician was patient, honest, and professional. He walked me through a few minor adjustments as well as my future options for upgrades/updates. I will be using Wallen for all my garage door needs for the foreseeable future!

  • Review 139 (2024-04-27 - Rating: 5)

    A company with a heart, for sure. After a stupid mistake, on my part, they quickly came back and fixed it. Chris was pleasant and understanding. We HIGHLY recommend Wallen Garage Door for any of their services.

  • Review 140 (2024-05-15 - Rating: 5)

    Garage door wouldnt open on Monday, 5/13/24 to get car out to go to work. I called and they came the same day and fixed the problem 5/14/24. Excellent service and I would highly recommend Wallen Garage Door Repair and Installation for any garage work.

  • Review 141 (2024-10-01 - Rating: 5)

    Excellent service. Cleaned and adjusted rollers and made sure the door worked properly.

  • Review 142 (2023-12-04 - Rating: 5)

    Wallen was the only company that responded fully. Lion never called me back. Doors & More blew me off after weeks of email and phone calls. Devon arrived as promised and installed the door in about 3 hrs. just as he said. A minor glitch with decorative hardware and my request for removal and replacement of old cobbled wood back hang meant Devon had to return and I was surprised he did this on the next day, Saturday. Love the door!

  • Review 143 (2023-09-13 - Rating: 5)

    Devin did a great job with the installation of our new garage door and explained the different options are before we decided to replace the door. His way of keeping in touch with us from the very first contact helped us to trust him with our decision to use their service. I wish all the companies I dealt with had the same service model with putting the customer interest first. We love the new door and how quietly it works.

  • Review 144 (2024-10-31 - Rating: 5)

    William provided EXCELLENT service, he was personable, knowledgeable and completed the job expeditiously.

  • Review 145 (2024-05-09 - Rating: 5)

    William was awesome! I know that there is a good chance that a new motor will be in my nearish future. Mine is 20 years old. Today, it is fixed. I called yesterday. He identified the problems (yes plural), and fixed them quickly.

  • Review 146 (2023-11-29 - Rating: 5)

    The spring on my garage door had broken. It was an assembly where you can’t see the springs. I did a search for garage door repair and read all the great reviews about Wallen Garage door repair.I would like to say Devin Ross was awesome! He came out, diagnosed my problem and gave me three options. He explained each one thoroughly and let me decide. Once I decided on the option Devin told me how long it would take and finished within an hour in which he said he would. Occasionally I would come out to see how things were going and asked questions. Devin had no problem answering my questions and giving the reason why it needed to be done. Thank you for the great service and professionalism!! My garage door is opening like a champ now and I like the upgrades.

  • Review 147 (2024-07-26 - Rating: 5)

    Scheduling communication was great. Showed up on time, explained everything clearly and completed it quickly for a fair price.

  • Review 148 (2024-08-13 - Rating: 5)

    Excellent Servie and very professional, this is the company I would recommend for all your garage door service.

  • Review 149 (2024-01-05 - Rating: 5)

    Excellent service. Wesley, the service tech, was on time and very pleasant. He explained and then performed the maintenance procedure. Even my handheld garage door opener works beautifully! Thank you for your expertise, Wesley, as well as the Wallen team.

  • Review 150 (2023-06-26 - Rating: 5)

    Terrific experience! Mr. Allen let us know he was on his way and arrived per the schedule we were given, he provided an estimate first and recommendation, and took care of our garage door issue in less than an hour. We highly recommend him and his business and would call him again in a heartbeat.

  • Review 151 (2024-05-23 - Rating: 5)

    The tech, William, was professional, very knowledgeable & courteous. My garage doors no longer screaming tales fm the crypt. Thank-you so much William.

  • Review 152 (2024-07-20 - Rating: 5)

    The tech was on time. We had a decent, professional conversation. I respected his recommendation to only change the battery on our keypad for now.I believe he will keep his word should this issue resurface.

  • Review 153 (2024-07-04 - Rating: 5)

    Great Service....the technicians arrived on time...it was rather cold the evening they came out. They listened to my concerns and trouble shot the problem. They repaired the drive belt on my garage door it had been installed incorrectly by me and my son. They also repaired the light socket on the garage door motor, replaced and programmed a new remote for my garage door. Wesley and Dante the technicians, who worked on my garage door were great guys.I would highly recommend Wallen Garage Door Services.

  • Review 154 (2023-07-15 - Rating: 5)

    My garage door tension spring broke. After 1 to 2 hours replacement job, the door works great. The technician was professional.

  • Review 155 (2023-08-04 - Rating: 5)

    Wesley Wallen the owner was also our service provider and did a terrific job. He walked us through the project explained the issues and how to resolve them. Wesley corrected all the problems performed a tuneup on the opener and the results were immediate. Our garage door now operates smoothly and best of all quietly. We have already booked a annual checkup with him for 2024. Garage door issues? Give him a call

  • Review 156 (2024-08-14 - Rating: 5)

    The technician was on time and did a great job on our door. We will always use Wallen!

  • Review 157 (2023-03-22 - Rating: 5)

    Incredibly fast and professional. Had the tension rod on my garage door break and they came the very next day and fixed the issue in about an hour. Was surprised when they were able to fix the garage door on the same day and would highly recommend their services to anyone needing garage door repairs.

  • Review 158 (2024-05-02 - Rating: 5)

    Serviceman was prompt and immediately diagnosed my garage door problem. I had three others to come and they didn’t have the knowledge about door repairs . I would certainly recommend Wallen for your garage doors..

  • Review 159 (2023-11-10 - Rating: 5)

    Wesley A. came to my house on Monday to service my garage opener that had not been used in at least 16 years or more. I had to replace it. He returned on Friday with the replacement, which was Installed very quickly. I am giving Wesley and the company a 5 star rating because both he and the company were accommodating, knowledgeable and professional. Thank you

  • Review 160 (2023-12-10 - Rating: 5)

    I am very satisfied with the work done by Andy! I was in need of a new garage seal and weather strip to avoid unwanted pests from coming in. I went online and read the great reviews on Wallen. I instantly called and Andy came out that same day and provided me a quote. Next day Andy came out and did the work and I couldn’t be more pleased. I will definitely refer my family and friends. Thank you Wallen and Andy!!

  • Review 161 (2024-02-02 - Rating: 5)

    Wesley was punctual and great at explaining the options needed at replacing my garage door opener. He quickly was able to get the opener replaced and functioning correctly. Highly recommend their services.

  • Review 162 (2023-10-09 - Rating: 5)

    Installer tech was very meticulous and professional. The doors are great!. This was by far the easiest upgrade I have experienced. Will not hesitate to use this company in the future. Thank you again! Sincerely, Kim

  • Review 163 (2024-04-08 - Rating: 4)

    William was very knowledgeable and provided the service I required. I didnt like the recommendation about a new spring system and rollers considering I retained you for safety and service. But still good service. Thanks

  • Review 164 (2024-02-25 - Rating: 5)

    Wallen Garage Door Repair and Installation took great care of us. They had our new garage unit installed in less than an hour. I will use them again when I need garage services.

  • Review 165 (2024-03-09 - Rating: 5)

    Wes and Donte were excellent craftsmen and professionals.! I highly recommend them! My new garage door was installed today and so far so good! Excellent! Thank You!

  • Review 166 (2024-01-16 - Rating: 5)

    Fantastic experience with Wesley Allen, Wallen Garage Door Services. He was personable, prompt, efficient and communication was excellent! I would definitely use him again and highly recommend his services!

  • Review 167 (2023-10-29 - Rating: 5)

    My experience with Wallin Garage Door Repair was an excellent one. Called Friday afternoon, was scheduled for Saturday morning. Devin,the technician, arrived on time. He was very personable, professional and skilled at his job. He had my garage door spring replaced and working in very little time. I highly recommend Wallin.

  • Review 168 (2023-08-09 - Rating: 5)

    I contacted Wallen Garage door service because of all the 5 star reviews online. It was a good decision and I am very pleased with the work. Everything went very smoothly. Wes the owner is very likeable, prompt and knowledgable. This will be my go to company for any future garage door repairs.

  • Review 169 (2023-07-11 - Rating: 5)

    We replaced our garage door with Wallen. Wes & Devin were both awesome to work with! Wes gave us a quick and easy estimate, scheduled us right away and didnt try and sell me on anything I didnt want which I appreciate. Devin had everything knocked out in a few hours. He did awesome work and is very friendly. Great company, great people.

  • Review 170 (2024-03-01 - Rating: 5)

    Fantastic experience! Very punctual from the sales team to the installation team. Prices were in line and the installation was painless. Old door was removed and all debris was hauled away.I wish the did decks!

  • Review 171 (2023-07-10 - Rating: 5)

    Two thumbs up 👍🏽👍🏽! Wesley showed up early and was finished in about an hour. Very professional and an all around terrific human being. Had all parts necessary for the job in his truck and gave great tips about how to prolong life of garage door and associated equipment. I highly recommend Wallen Garage Door Repair and will call again if ever there’s any issues.

  • Review 172 (2023-12-09 - Rating: 5)

    I highly recommend Wallen Garage Door Service. They provided same day service and were very knowledgeable about their work and got my garage back in working condition in a timely manner. Call them if you need your garage door repaired or replaced.

  • Review 173 (2023-10-17 - Rating: 5)

    Mr. Devin, is outstanding man and technician. Very knowledgeable, polite, courtesy, very punctual in time. Mr. Devin, install a new Garage Door Motor for me and my family and were very eager to show us how to set up our phones device for operation .From start to completion Mr. Devin and The Wallen Company were nothing but professional Mr. Devin, was very engaged with his tasks, and completed it in a timely manner. My family and I do appreciate Mr. Devin, service, integrity and character why he was in our home.

  • Review 174 (2024-09-16 - Rating: 5)

    Excellent installation of a new garage door opener - very responsive and quick communicationRecommend to all

  • Review 175 (2023-04-30 - Rating: 5)

    Wes came out the day I called and we set the install up ASAP. He went over all my options and was fair in his assessment. Devin and Tiernan showed up and crushed it. They were super nice and did incredible work. Would recommend for who ever needs a garage door or service work.

  • Review 176 (2023-07-29 - Rating: 5)

    Wow! What professional people. It was a very nice experience. We are seniors and totally trusted the men we worked with. All our questions were answered and they took very good care of us. I would highly recommend them to anyone who asks about needing a new garage door!!!

  • Review 177 (2023-10-26 - Rating: 5)

    Wallen Garage Door’s did an excellent job with our garage doors installation! We highly recommend them to anyone who is interested in replacing their garage doors system. They arrive on time for their appointment and were very professional.

  • Review 178 (2023-09-25 - Rating: 5)

    Fantastic service! The only company that would come out on the same day my garage door spring brook. I was so happy to get my car out of the garage and get to my doctors appointment. I highly recommend Wallen Garage Door Repair and Installation.

  • Review 179 (2023-09-23 - Rating: 5)

    Very pleased! I received prompt, courteous, and excellent service from Wes Allen. The garage door keypad wasnt opening the door. Wes was able to troubleshoot, assess the problem, and quickly reprogram the keypad. While at my home, he also checked the overall mechanics and operation of the door, which I really appreciated! In addition, Wes took time to sync my iPhone with the garage door. Now, I no longer need to wonder, Did I close the garage door? when Im five miles away and cant recall. Now, I just check from my phone for this reassurance, which is a big help. This extra step and consideration from Wes, without me asking, was very helpful. I will be adding Wallen Garage Doors to the Neighbor-To-Neighbor vendor listing in my community as a recommended service provider for garage doors in our neighborhood. Thanks again, Wes, for the 5-Star service!

  • Review 180 (2024-08-27 - Rating: 5)

    Did a great job and made sure I was pleased with the job they did before they packed up and left.

  • Review 181 (2023-01-16 - Rating: 5)

    Wesley was very professional and honest in his assessment of our garage door issues. Thoroughly inspected equipment and programmed/installed two new remotes and keypad in no time. Will definitely be continuing my business with Wallen.

  • Review 182 (2023-07-17 - Rating: 5)

    Excellent service! The service provider was very professional and explained everything very clearly. Even though my call was only for an estimate, which this company provides at no charge, the technician performed the work right away and repaired the garage door same day. I highly recommend this business!

  • Review 183 (2024-04-25 - Rating: 5)

    William was super nice and explain everything in great detail. I can definitely see myself calling on Wallen Garage Door Repair in the future if need be.

  • Review 184 (2024-04-21 - Rating: 5)

    Excellent Service! I would recommend them to anyone. They went out of their way to solve problems of my older home. Courteous, polite and prompt.

  • Review 185 (2023-12-13 - Rating: 5)

    Wes and his team were professional and communicated extremely well. The talent and attentiveness on the job was something I have not seen. I’ll be using Wallen Garage Door for anything and everything I can. If I could rate this higher than five stars, I would.

  • Review 186 (2024-09-27 - Rating: 5)

    Both Kim and Anthony were very kind and provided me with all the information I needed. I appreciate their help!

  • Review 187 (2024-02-16 - Rating: 5)

    Wesley was both professional and capable. He was able to quickly diagnose the problem and fix it. I would highly recommend him to anyone who needs help with their garage door.

  • Review 188 (2024-09-06 - Rating: 5)

    Extremely knowledgeable and professional. I highly recommend their services to anyone in need!!!

  • Review 189 (2024-03-30 - Rating: 5)

    Great service! Chris did a super job! Had a small issue after the initial service call. Chris came back promptly, issue resolved. Issue was not related to first service call.

  • Review 190 (2024-04-11 - Rating: 5)

    The young man was very professional. He walked me through the options and after I made my selection, he installed the new door opener. After installation, he explained the system in detail so that I could understand.

  • Review 191 (2023-06-06 - Rating: 5)

    Wesley of Wallen Garage Door Repair & Installation knows his stuff. We had multiple issues with our garage door (22 years old) and all issues were addressed beyond our satisfaction and at a reasonable price. Highly recommend!

  • Review 192 (2024-06-01 - Rating: 5)

    Anthony arrived on time. He solved our issue in under 5 minutes. Very polite and courteous. Double checked everything. Thank you 😁

  • Review 193 (2024-09-26 - Rating: 4)

    THE INSTALL WAS GOOD, BUT I SHOULD HAVE BE TOLD ABOUT THE CREDIT CARD FEE, IF I HAD KNOW I WOULD HAVE GONE WITH A CHECK

  • Review 194 (2023-09-20 - Rating: 5)

    Excellent service. The quick response helped a precarious situation with our garage door. They worked with me from afar to get in and do the repairs for my tenants with no stress on my end. Thanks so much. I highly recommend!!

  • Review 195 (2024-07-24 - Rating: 5)

    They arrived ahead of time, explained the options and finished the job quickly and neatly. No issues

  • Review 196 (2024-03-16 - Rating: 5)

    Very quick to respond with scheduling. Chris called before arriving and was within the timeframe stated. Quick to determine the issue and able to repair on the spot in less than an hour. I would recommend this company to others

  • Review 197 (2023-06-15 - Rating: 5)

    Wesley explained that I was on the right track in fixing the wires. He explained what I had to do. Wesley was quick, knowledgeable and courteous. Answered my questions without making me feel inadequate.I highly recommend the company and will not hesitate to call him back.

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