High Rock Water Well Pump & Water Treatment Services Company

Photo of High Rock Water Well Pump & Water Treatment Services Company

Located in Naugatuck, Connecticut

Address: 6 Pine St, Naugatuck, CT 06770, United States

Phone: +1 203-490-6607

Rating: 5

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space

Categories

  • Plumber
  • Pump supplier
  • Water filter supplier
  • Water pump supplier
  • Water purification company
  • Water softening equipment supplier
  • Water testing service
  • Well drilling contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-23 - Rating: 5)

    This company is something else. They opperate the CORRECT way. The owner is extremely nice and competent and they were fast and very knowledgeable. The service tech Chad that we had was a total chad. He was timely and one of the most professional hard working guys Ive ever met but extremely nice to boot. My wife and I were extremely impressed by this company. I highly recommend them for any water need. They were able to mitigate the bacterial issue we were having living on old farm land and did it super quick, and handled the testing all while keeping us in the loop and very much apprised to what was going on in our house. They even beat 2 competitors In price.Much respect. Mission accomplished.

  • Review 2 (2024-09-20 - Rating: 5)

    Garrett initially came out to test our water free of charge as a result of the flood that occurred. Such a nice thing to offer to people who were already hurting so much. We then had him come back to service our well and he did a wonderful job. Hes extremely thorough and takes the time to explain everything to you. Highly recommended.

  • Review 3 (2024-07-22 - Rating: 5)

    Garrett was amazing, he came over to help with our leaking water heater right away! His customer service was top tier, he went above and beyond to not only replace our water heater but he also replace two faulty valves to ensure we don’t have the issue going forward.

  • Review 4 (2024-07-12 - Rating: 5)

    Exceptional Service! Garrett came to my house the following morning after a call in into their shop and assessed the problems considering I had 0 water pressure, clear communication! They were able to shuffle their schedule to come with in 2 days, and had the conversion from jet to submersible pump completed! I now have water! Thank you Garret, Chad and Matt!!

  • Review 5 (2024-10-28 - Rating: 5)

    Chad did an amazing job! Fast and clean work! Highly recommended.

  • Review 6 (2024-11-11 - Rating: 5)

    Plumbing ServiceHigh Rock Water & Mechanical Service LLC Had an awesome experience with Chad and Josh today! Got a quote within an hour and they came three days later on MY time frame. They called to let me know an eta when they were on the way. Quick, clean, professional and super friendly. Went above and beyond to fix my kitchen sink and even repaired a hose for me I didn’t know was leaking. Set and tested their work to make sure it was 100% fixed. Made sure my cabinets were dry and wiped their feet as they came in. All little things that really impressed me. They even let me pay cash and card combo! Highly recommend 💧

  • Review 7 (2024-08-11 - Rating: 5)

    I called High Rock Water after a leak from my upstairs bathroom led to water spilling through the ceiling of my dining room. The team was able to find and repair the leak, and my bathroom was functional again within hours. Very skilled and highly recommended!

  • Review 8 (2024-08-13 - Rating: 5)

    Great company! Came down and assessed our problem honestly. Garrett was reliable, knowledgeable, and fixed our problem quickly. Thanks so much!

  • Review 9 (2022-05-27 - Rating: 5)

    One of the best companies that I have ever had the pleasure of working with. Professional and realistic. Not only did we utilize the water testing for our refinance, we completely serviced the radon system, added an arsenic remediation setup along with a water softener system. High rock was in and out in one day with affordable pricing and top notch customer service, we will continue to use them every year when servicing is due. Thank you guys !!!!!

  • Review 10 (2024-04-24 - Rating: 5)

    Andre did an excellent job diagnosing and solving a plumbing problem today. He has come to our house twice now for different plumbing issues. He’s personable and honest and he gets the job done! I recommend Andre highly and will continue to call High Rock Water for any future plumbing problems.

  • Review 11 (2024-04-02 - Rating: 5)

    From start to finish it was a pleasure working with Garrett. Weve been having issues with our well and he came out and inspected everything. He explained exactly what was going on and what needed to be replaced/fixed. He arrived on time for our appointment and we look forward to continuing business with him. Highly recommend!

  • Review 12 (2023-12-01 - Rating: 5)

    The guys were great. I had a heating issue with one zone that had a lot of breaks. They found the issues quickly and did the work to solve the problems. They were thorough and took the time to make sure there was no air in the system before they left. The price was absolutely reasonable. I highly recommend both the company and the two workers who fixed my heating issues.One suggestion might be to offer the workers business cards with their names on them.

  • Review 13 (2023-05-23 - Rating: 5)

    Our office has had wonderful interactions with the owner, Garrett Lea, and the High Rock Water company. Garrett took time out of his day to come to our office and teach our Real Estate Agents all about wells, well water, emergency repairs, plumbing, and things to keep their eyes out for when seeing various properties with their clients. Garrett and his employees are so friendly, professional, knowledgeable. Our office and our agents will certainly be using High Rock Water for our future needs and as a Trusted Vendor when sharing reliable resources with our agents clients.

  • Review 14 (2022-01-12 - Rating: 5)

    Garrett was great to work with. We had an issue with no water pressure in our house that started in the evening hours. Garrett was at our house that night to diagnose the issue and was out the next day to replace our expansion tank. Throughout the process Garrett was polite and professional and answered all of our questions, and his prices were very reasonable. I would not hesitate to recommend him.

  • Review 15 (2022-01-06 - Rating: 5)

    My husband and I are in the process of buying a home, and we decided to use High Rock Water and Mechanical Services to do our well inspection. As any trade business, there is never going to be an exact time they will be there due to completing other jobs. Garrett was able to give us a time frame between 1-3pm and stuck to his word. He kept us up to date throughout the day on when his estimated time would be. He showed up in between that time frame and immediately got to work with his helper Justin. He thoroughly explained the well inspection process and gave his professional opinions as well regarding the already in place systems. He took water samples to send to the lab and once he received the results, he sent them to us immediately. He was able to explain the next steps according to our results. Garrett was able to explain what our levels were in a way that someone who does not have any well experience can understand. I truly appreciated his time and service. I will be recommending him to my family and friends in the future!! Thank you for making this exciting but stressful process go smoothly.

  • Review 16 (2024-03-18 - Rating: 5)

    The techs are consistently on time, friendly, tidy, and they explain their work. Theyve taken care of plumbing issues that were routine as well as ones that required a bit of troubleshooting. Im very pleased with all the work theyve done but also appreciate that I can always anticipate a good experience!

  • Review 17 (2021-08-26 - Rating: 5)

    Garrett was able to schedule an appointment with us on short notice to come out for a well inspection at a new house. He was very friendly, thorough and prompt with his inspection, providing us with all of the information we needed and reassuring us that if problems were found he would do what was needed to make sure they were resolved at time of inspection and/or after, followed by sending us a detailed invoice. Highly recommend and will definitely be using again for future maintenance!

  • Review 18 (2021-09-21 - Rating: 5)

    HONEST AND FAIR: Garrett was our 2nd opinion when we were told by another company that our water pressure tank was no good, after it being less than 6 years old. He was fair with his price and honest that he couldn’t guarantee he could get to us that same day as he was on another job. Abut 5 hours later he called us and said he finished his job early and asked if we still needed his assistance replacing our water pressure tank for a much fairer price than the other company. We decided to cancel the other company and have Garrett come over this afternoon.Garrett showed up as promised with a replacement tank, however thankfully he decided to diagnose the issue to confirm the replacement. Turns out the previous company LIED to us and we just needed a service to our tank. Garrett did not have to diagnose or disclose to us the new MUCH cheaper diagnosis, but he did. Garrett is honest, fair and dependable. 10/10. Thank you Garrett for humbling us that there are still great and trustworthy businesses out there!

  • Review 19 (2023-11-07 - Rating: 5)

    We have a well system and in late Sept 2023 we lost our hot water and water pressure. High Rock Water came out in a timely fashion and diagnosed the problem. They tested our water (very acidic) and explained what the problem was. They installed a new hot water heater and a water softener. High Rocks prices were better than anyone else, they were extremely professional, neat and courteous. I will never use another water company after using High Rock. They have a customer for life.

  • Review 20 (2021-09-19 - Rating: 5)

    Hi i found Garretts company online HIGH ROCK WATER & MECHANICAL SERVICES.My mishap happened on a Saturday late afternoon i was pressurizing my cold water storage tank when i came across a lot of leaks and some pipes had blown. So the next best thing to do is find a well water company to come out on a Saturday let me specify. Late Saturday afternoon all that went through my mind was weekend charges .I found Garrett, This young gentleman came over fixed my plumbing problems. Let me tell you he did an outstanding job his price was more than fair. He was very professional and enjoys his profession and customers very much. He even came back on Sunday to finish another job for me.I highly recommend Garrett for anyone out there. I will use him for all my well and plumbing issues that may arise in the future.I know if you choose him you will agree with my review.

  • Review 21 (2024-12-20 - Rating: 5)

    Highly recommend High Rock Water!! Garrett came out to evaluate our hot water situation and discussed options that would work best for us. Garrett sent out his guys, Andre and Zach who arrived on time and completed the job quickly! Andre took the time to chat with me and go over all my questions. Can not say enough great things! Thank you so much to Garrett and his team!

  • Review 22 (2021-06-02 - Rating: 5)

    I contacted High Rock to do a well inspection on a home I am looking to purchase. Garrett was responsive, showed up on time and spent time with me answering all of my questions and provided inspection report at time of service. Garrett worked with my home inspector to make sure he was aware of everything going on and that the multiple contractors I had on site were not affected by his service. The home inspector was so impressed with his service, informed me that I found someone who really knew his stuff and asked for his information as well. I would definitely recommend giving them a call.

  • Review 23 (2023-03-14 - Rating: 5)

    I cannot say enough wonderful things regarding The High Rock Company.Garrett / Owner responded darn near immediately to my concerns of an issue regarding my well filtering and pump. I had some concerns and major questions and he was extremely helpful with my concerns and explained everything to my complete understanding.What a great company I’ve referred to others and will continue.This company is fair and so extremely helpful.Thanks so very much Garrett for your kindness and sharing of your knowledge. I appreciate you and your company more than I could ever expressSusan Musnicki

  • Review 24 (2021-10-14 - Rating: 5)

    Garrett was very responsive and helpful. Came out quickly to diagnose issue with water filtration and softener system. Made appointment and when he had an emergency come up, still made sure to fulfill my appointment due to me already taking day off from work. Good knowledge and cleanliness. Will keep Garrett in my Rolodex.

  • Review 25 (2021-12-01 - Rating: 5)

    We wanted to replace our old water filter system with one that requires no maintenance on our part. Garrett came up with the perfect system.Garrett & Justin installed it this morning. They did an excellent job. Garrett is very knowledgeable and easily shared with us. They were neat, efficient, & professional. And they cleaned up too!We highly recommend High Rock Water & Mechanical Service. You will not be disappointed, rather impressed & thankful. It was a pleasure doing business with Garrett.

  • Review 26 (2023-11-06 - Rating: 5)

    You can count on High Rock to deliver honest, quality service! They show up when they say they will, and you can tell they have a high level of expertise. You dont feel like youre being sold on anything. You can trust their assessment and recommendation is the best solution. High Rock is the only company Ill call when it comes to well service.

  • Review 27 (2021-04-20 - Rating: 5)

    My Wife and I are very happy with the work High Rock Water did for us. We reached out to the company to have services done on our water softener tank as well as installing a dry well. We were really impressed with how quickly he responded to us and his professionalism on site. I would highly recommend him to friends and family.

  • Review 28 (2021-04-01 - Rating: 5)

    Emergency services needed mid morning as our well pump stopped working. Contacted our plumber who referred us immediately to High Rock Water & Mechanical Services, grateful he pointed us in this direction. Immediately received a confirmation call back that he would be out there by EOD. Garrett & Team arrived after 6pm, tested our system and determined we would need a replacement of our well pump. Garrett was clear on the services needed, pricing and time it would take to complete the job, along with explaining everything very thoroughly. The job took a little under 3hrs from start to finish and we were up and running with water! If ever in need of this type of service I would HIGHLY recommend this company, they were prompt, upfront, efficient, honest and just great to work with.... they made it easy for us.... the customer! Thank you High Rock Water! I would give you more stars if we could!!!Kyle & Michelle Shea, Middlebury CT.

  • Review 29 (2022-07-11 - Rating: 5)

    Garrett was extremely knowledgeable and so helpful! He diagnosed and fixed my plumbing issue within minutes. Super grateful to him and his team making this process so seamless from booking the appointment all the way to the job getting done.

  • Review 30 (2021-03-19 - Rating: 5)

    Garrett helped us relocate and reinstall our water heater and well tank. He was very professional and precise. He has really good knowledge of plumbing and well work and was able to help us solve some other issues we were having with our well tank also.

  • Review 31 (2022-02-16 - Rating: 5)

    Garrett did an amazing job replacing our well pump! We called in a panic on a Sunday and he instantly helped us. Set up an appt for Monday morning to diagnose the problem and fix whatever it was. He spent hours here to quote us properly while explaining everything that needed to be done. Also, upon his inspection of everything, he realized the piping and wiring going down to our well was not what it should have been. He gave us a reasonable quote and his work ended up exceptional. Weve never had any problems before this and I am very happy that we chose Garrett to fix our problem. Highly recommended.

  • Review 32 (2024-03-02 - Rating: 5)

    I needed well service late on a Friday afternoon. I had no water. These guys came within an hour and completed the job in a few hours. I would recommend them. Their work is great and affordable. Thanks so much!!

  • Review 33 (2022-10-01 - Rating: 5)

    Garret and his crew not only showed professionalism but the upmost ability to repair and replace my well pump. After replacing the pump, he not only showed me exactly what caused the failure but showed me what we can do to prevent the same problem from happening again.After calling he promptly came out and explained in detail exactly what was going to be done but more importantly why. Him and his crew were neat quick and clear with every aspect of my job.10/10 would recommend him to anyone and WILL be using them in the future!

  • Review 34 (2022-08-10 - Rating: 5)

    After moving in to a new home there were many issues with the well as a result of a low quality tank and leak. High rock well was able to accurately diagnose our issues and repair them within a timely manner. All of the recommendations given were effective. My water pressure improved immediately and as an added bonus my energy bill has also been lower because the well no longer needs to compensate for the leak. I am more than satisfied with my service and will continue to rely on high rock well exclusively in the future.

  • Review 35 (2021-03-27 - Rating: 5)

    I called this company and the owner, Garrett, responded very promptly with a return call. After explaining my problem to Garrett, he followed up with a visit and explained the need for repairs. He was very knowledgeable and able to explain what needed to be done . Since I was worried about finances, Garrett offered suggestions to help me.Garrett did the work in a timely manner. He was very neat in his cleanup and I recommend him highly

  • Review 36 (2022-08-21 - Rating: 5)

    I had Garrett and team inspect the well and water of the house am about to move in. I am exceedingly satisfied with the service, they tested all possible things around well and water and found many problems and also the fix for it. this team knows what they do and they were able to explain in details how things work, what the problems are and provided a decent estimate for the fixes.I will continue the review once the fixes are done.I highly recommend High Rock Water for anything related to Water/Well/plumbing.

  • Review 37 (2021-05-16 - Rating: 5)

    I could not have asked for better service from start to finish. Garrett was so informative, helpful, and professional! Always a timely response and wonderful to work with! We had our filter system installed in one day - from start to finish that day, everything was clean and simple! I would never use another company and highly recommend Garrett to anybody that asks or needs recommendations. Can’t say enough great things.

  • Review 38 (2021-10-30 - Rating: 5)

    I had a pipe on my well burst on the weekend😳. Garrett was here in no time to fix it, super reasonable price!! Explained why it happened and gave me tips on how to maintain and update my well system! Awesome service, awesome guy, super responsive, local!! 💯%. This is the guy I’ll call for all my well work moving forward!Thank you!

  • Review 39 (2021-09-06 - Rating: 5)

    I called High Rock Water & Mechanical Service on Labor Day when my well stopped working and I had no water from my faucets. Garrett was at my house within 90 minutes and was exceptionally knowledgeable about my well issues. Garrett was very up front and explained different scenarios as he examined the well and showed me the issue before quoting me. With in a few hours, my well was put back together with running water! Overall, a great experience hiring High Rock Water & Mechanical Service during a potentially very stressful water outage!

  • Review 40 (2021-05-29 - Rating: 5)

    We recently moved to a new home and the holding tank at the house was rusted and water pressure was lacking. I reached out to Garrett at High Rock Water and Mechanical and he came the same night to come check it out and give a quote. He also let us know we had a major plumbing problem that we were completely un-aware of. He was back here a few days later to swap the tank and fix the plumbing setup. The prices were very fair and worth every penny. It is a relief to know we have an honest and trustworthy plumber in the area to help us with any of our future needs or concerns going forward. I would recommend him to anyone.

  • Review 41 (2021-07-16 - Rating: 5)

    I have never posted a review before but this was a must! After calling so many vendors by google to install a well pump there were so many excuses not having the well pump in stock, could not do it next day, way too busy, ect…. All of this sudden High Rock Water; Garrett, returns our phone call and says he’ll come out same day to install it and he took care of it. He also informed us of other necessary equipment we should consider in the future to change it. He was affordable also. Very knowledgeable and extremely happy with his service, thank you for coming out same day, we truly appreciate it! Thank you!

  • Review 42 (2021-07-12 - Rating: 5)

    Called on a Saturday to have my water softener serviced as there were some issues I was having with the water levels and a very small leak, some air in the system. He found a way to fit me in the following Monday.Very professional, very prompt and honest. We had talked over the phone about possibly installing a pre-water softener filter. After he assessed the system and serviced it including changing out injectors and testing everything he said he didn’t feel I needed to necessarily have one installed. He could very easily have recommended it.I ended up paying just for the service call and I now have peace of mind after he went through everything and made a few adjustments as well as recommendations for maintaining the system.I would definitely recommend.

  • Review 43 (2021-08-24 - Rating: 5)

    Garrett came over to fix my faucet for my washer. He was very professional and knew his work. I would call him again if anything else in the house needs some attention. I would recommend him highly. 5 stars Thank you Garrett.

  • Review 44 (2021-08-03 - Rating: 5)

    I was going through the inspection process while purchasing a house, and I needed the propertys well+pump inspected, the water quality tested, and the pipes within the structure analyzed.As a first time home buyer, getting a detailed report on the condition of everything related to the plumbing was absolutely essential. After calling nearly a dozen different service providers in the area and being relatively unsatisfied with their answers, I called High Rock Water and spoke with Mr. Lea at length.I found his demeanor to be pleasant and his expertise to be apparent after one phone conversation. In person, my expectations were surpassed as he carefully explained his testing process and his thoughts on the condition of each component in clear detail.After his inspection was competed, he expedited the water test to the best of his abilities, and continued to provide updates on the status of the test as he received them.I will absolutely be contacting him in the future for any water related issues, and I would readily recommend Garrett Lea of High Rock Water to my friends and family.

  • Review 45 (2022-05-12 - Rating: 5)

    Very professional service. I used High Rock for a well inspection before moving to my new home. They provided some recommendations including a well tank replacement which I had done shortly after moving in. The job was done quickly and professionally. Happy to have had that taken care of

  • Review 46 (2021-10-13 - Rating: 5)

    Garrett is an extremely knowledgable guy who does an outstanding job. He had given me the best price out of 3 different businesses. He was on time and very professional. Would 100% recommend to everyone I know!

  • Review 47 (2022-09-16 - Rating: 5)

    After notifying High Rock Water Well Pump to our urgent problem of not having the use of water in our home, they responded, what seemed like, immediately. We really felt like they truly cared about our problem, and of course, our needs. The service technicians were informative, courteous and professional. They thoroughly explained what, where, when and how, so we certainly were never in the dark. The work was performed as described beforehand. Scheduled dates and times were adhered to without delays. The companys management appears to also be receptive to personal concerns.Prices are appropriate and reasonable.All in all..... other than the hassle that losing your water presents, Id say it was a good experience. And thats because of the level of ease and comfort we were made to feel by how they go about carrying out their business. Thank you 👍

  • Review 48 (2022-10-26 - Rating: 5)

    I recently had my aging well tank, pump and system replaced and water tested. They were quick to respond, friendly, very knowledgeable and answered all my questions and concerns and are affordable in price. They take a personal interest and care about their customers. I high recommend this company. Thank you Garrett and his Crew.Joan P.Southington

  • Review 49 (2021-04-16 - Rating: 5)

    Garrett at High Rock Water & Mechanical Service’s LLC was highly knowledgeable, and extremely professional while doing an inspection for our well. We would highly recommend him to anybody who needs plumbing services. Thank you, Garrett, for taking the time out of your day to come and help us!

  • Review 50 (2021-09-13 - Rating: 5)

    Knowing nothing about wells, I was a bit nervous when I needed to call someone for repairs. I had no running water, but Garrett came out promptly, was informative, offered options and made me feel comfortable with my decision. I highly recommend High Rock Water for all water service needs!!!

  • Review 51 (2022-01-12 - Rating: 5)

    My wife and I are in the process of purchasing our first home and utilized Garret at High Rock for our well inspection. He was thorough, explained the entire process, and provided his conclusions in a detailed manner. Garret also suggested some possible solutions that could be utilized down the road if we ever ran in to issues with the existing well. This gave me a great idea of the status of the well before purchase. Don’t look anywhere else.

  • Review 52 (2021-04-17 - Rating: 5)

    We were having trouble with our water pressure and a friend recommended High Rock. Garrett came out that same day and confirmed that we needed to replace our pump so we scheduled a time to replace it. He showed up right when he said he would and did a great job! I highly recommend High Rock!

  • Review 53 (2021-10-29 - Rating: 5)

    33 gallon flexcon challenger installation complete install of water tank with new brass tank package. I was very pleased with the service I received from High Rock Wtr. & Mech and with Garrett Lea. I would recommend him & his company to anyone that needed help anything to do with plumbing, water tanks & pumps. He was a very pleasant and professional man to do business with.

  • Review 54 (2021-11-04 - Rating: 5)

    Garrett provided excellent service, a fair price, and really good turnaround time. He’s very responsive and knew right away what we needed. High Rock is now our go-to for any future services needed!

  • Review 55 (2023-07-25 - Rating: 5)

    Very professional, on time and responsive. High Rock does great work and I would recommend them to anyone. They even came out to replace a gauge that wasnt installed by them free of charge!

  • Review 56 (2022-03-16 - Rating: 5)

    Used High Rock Water to fix a leak and replace my well water tank. Garrett and his crew couldnt be more professional and informative. I would highly recommend these guys. Great service!

  • Review 57 (2022-01-20 - Rating: 5)

    Garret came in to perform a well inspection for the home we are in the process of purchasing. They were on time, efficient, fairly priced, and very knowledgeable and honest with what they found and what needs to be done in the future. I am definitely going to use them for any future work needed.

  • Review 58 (2021-04-26 - Rating: 5)

    We have a very unique situation with a house we are trying to buy with a well in the basement. I called over 10 other well specialists, as soon as I said we havent purchased the house yet, all the other ones could not be bothered once I said we didnt own the house yet. Jarrett was so knowledgeable, not only about the well we will need to install, but gave us a lot of information about the other things we will need to do, sewer, electric, etc. He squeezed us in on short notice, and ALWAYS explained everything in ways we could understand. His price was better than any other, we will be having High Rock will be doing our new well !

  • Review 59 (2021-03-18 - Rating: 5)

    I highly recommend Garrett!! He is professional, and very knowledgeable. He will answer any question you may have. He did general maintenance on my water-pressure booster, due to very low water pressure. And did a great job! Give him a call!

  • Review 60 (2021-02-10 - Rating: 5)

    Replaced my well pump and wiring. Job was done on time, in a neat and professional manner. My water pressure is the best it’s ever been! I highly recommend this company for any of your well needs. They also tested my water for any impurities. Higher the best and they will do the rest. 👍

  • Review 61 (2022-06-09 - Rating: 5)

    Great Service at a fair price! Received extremely prompt service on our well tank repair - Garret explained the fix thoroughly and could not be nicer. Highly recommend this company!

  • Review 62 (2021-02-17 - Rating: 5)

    Highly recommended!! Very knowledgeable and professional. Performed general well services for us, did our inspections and testing. Also installed a special UV filter in a ridiculously small space to keep our drinking water safe for our kids. Always responsive to issues and emergencies. Great people.

  • Review 63 (2022-05-01 - Rating: 5)

    Garrett and crew were so detailed in preparation of the job, provided a fair quote, were flexible with my requests and ultimately went above and beyond. Super nice people and I’d highly recommend for any job.

  • Review 64 (2023-03-03 - Rating: 5)

    We’ve used High Rock on two separate occasions: diagnose a well leak, oversaw excavation required to identify the source, and repair - then an additional issue with septic odor, to discover the previous owner’s dodgy install work.The entire team are professional from the front office, to the field team.

  • Review 65 (2024-03-30 - Rating: 5)

    Garrett and Chad did great when they came over. Pleasant, and explained what was needed. Overall a painless experience

  • Review 66 (2021-04-07 - Rating: 5)

    Garrett showed up promptly at my house late in the evening, diagnosed and pulled out my well pump. He replaced my pump and wire and also treated my system and had water back to my house within 2 hours, would highly recommend

  • Review 67 (2021-02-11 - Rating: 5)

    I needed several replacements done for my well and they came to my house in a timely manner. Everything was done to perfection and absolutely no issues. Great work and highly recommended. 5 stars

  • Review 68 (2024-07-22 - Rating: 5)

    Seriously can’t say enough good things about High Rock!! Garrett and his team took the time to ensure everything was running smoothly and correctly. After a crazy morning of finding out my water heater burst, I was final able to relax knowing I was in good hands. They were quick and very knowledgeable!! I would highly suggest everyone to use him in the future!!

  • Review 69 (2021-02-13 - Rating: 5)

    We had a leak in our basement which resulted in us losing our water for a week. The owner of this company was nothing less than professional and very knowledgeable. He came into our home, diagnosed the problem, and thoroughly explained our options for repairs. 5/5 would recommend & use this company again.

  • Review 70 (2021-10-05 - Rating: 5)

    Such great service! We called on a Sunday with a broken (and leaking) water heater. He came right away and stoped the leaking. Next day we had a new water heater. I would definitely recommend.

  • Review 71 (2021-10-21 - Rating: 5)

    He inspected my well and storage tanks and he always does an awesome job, he truly knows his job and hes thorough, he also explained everything in full detail to me step by step, I appreciate his work and would definitely recommend him to anyone who needs his services 💯%

  • Review 72 (2024-09-11 - Rating: 5)

    The team at High Rock is so great and easy to work with!! They were quick to respond and very professional.

  • Review 73 (2022-06-02 - Rating: 5)

    Installed water softener system for our home. Their work was excellent . Installers were professional, courteous and timely. Highly recommend .

  • Review 74 (2024-03-17 - Rating: 5)

    Garrett and Matt came by in an emergency situation and were able to fix my shower diverter in no time. Thank you high rock

  • Review 75 (2024-10-03 - Rating: 5)

    Very professional. The work was done quickly and efficiently.

  • Review 76 (2022-01-21 - Rating: 5)

    I just want to say thank you so much I’m so happy how they work , I called the company and they told me they coming the same day I call he check everything he told me ,what happened what he need to fix how much very good price professional too and the next day he came omg!! I’m very happy we have more water now I can wash my clothes without worry and my heating work good 👍 they work very professional clean .i cant espress my happiness with words but they did a perfect work thank you thank you so much , also I ask him to come every year to check the well and the filter 😊😊😊the maintaines thank you so much 😊

  • Review 77 (2021-02-11 - Rating: 5)

    Garret is super knowledgeable and professional. Would recommend to anyone of my family and friends for all of my well water and mechanical needs.

  • Review 78 (2022-06-15 - Rating: 5)

    Great people and service. They have a real person to answer the phone and make an appointment. They showed up on time and diagnosed the problem and discussed the options. The repairs were made and we had water the next day. Would highly recommend these people

  • Review 79 (2021-02-13 - Rating: 5)

    Very professional & did great work. The owner was punctual and installed a new hot water heater for me. Pricing was very fair - would recommend.

  • Review 80 (2022-07-25 - Rating: 5)

    I used Garrett for a well softener system service. Couldnt ask for anyone better. Highly recommend High Rock!

  • Review 81 (2021-02-10 - Rating: 5)

    Garrett explained in detail the service he performed. He also gave us the best price! I highly recommend this business

  • Review 82 (2021-10-12 - Rating: 5)

    Came for a well inspection and diagnosis. Got there before I did! On time, professional, and explained issues in detail with thoughtful resolutions! Knowledgeable and impressive. Could not recommend more highly!

  • Review 83 (2022-05-23 - Rating: 5)

    I highly recommend this company for all your well problems. I posted my problem on Facebook he reached out to see if he could help came out repaired my well quickly and professional.

  • Review 84 (2021-12-12 - Rating: 5)

    Garrett was outstanding, very knowledgeable and professional. I highly recommend High Rock Water and Mechanical Services.

  • Review 85 (2021-03-19 - Rating: 5)

    My experience with our well pump replacement was great the owner came out diagnosed and repaired the pump quickly and professionally would recommend to anyone who asked

  • Review 86 (2021-10-12 - Rating: 5)

    Annual maintenance of well. Reliable personable very respectful of your home. Always returns phone calls promptly.

  • Review 87 (2022-03-24 - Rating: 5)

    Very pleased with work preformed. Good price and took the time to explain the system. Hes my water guy now!

  • Review 88 (2021-02-12 - Rating: 5)

    Very knowledgeable and answered all my questions. He also gave me a great price... Highly recommended with a 5 star

  • Review 89 (2023-09-20 - Rating: 5)

    I was in a panic at 9pm at night when I ran out of water and noticed a small leak in my pipe coming from the well tank. High Rock is the only company (out of 4) that I called, that answered and helped me. They showed up the next day and assessed the situation. The following day I had a new tank and no leak! Garrett, Chad and Jessica were all so professional and understanding. Couldn’t recommend them enough!!! I’m glad they were the only company to answer the phone. They deserve the business. Thank you all for such a pleasant experience, given the situation.

  • Review 90 (2023-02-27 - Rating: 5)

    Will use High Rock anytime I need services! They are timely, professional, and kind.

  • Review 91 (2021-04-12 - Rating: 5)

    Very knowledgable and efficient. Arrived early and prepared to address the problem with my well. Highly recommended.

  • Review 92 (2023-10-12 - Rating: 5)

    Garrett and his team did an excellent job!

  • Review 93 (2021-11-15 - Rating: 5)

    Excellent Knowledge. Great Customer Service. Professional Installation. Highly Recommend High Rock

  • Review 94 (2021-03-19 - Rating: 5)

    Very professional and knowledgeable. I would recommend this company to anyone looking for an honest company who will do a great job!

  • Review 95 (2023-08-04 - Rating: 5)

    They have been great to work with. Had most of my on demand water system replaced by them recently. Professional, also very responsive when we called them with an immediate water issue recently. Will continue to use them.

  • Review 96 (2021-11-18 - Rating: 5)

    Very skilled and not pushy on up selling parts. Gave me a price that was very reasonable.

  • Review 97 (2023-03-02 - Rating: 5)

    This crew is awesome! I hired them to fix an underground leak from our well pump line. We decided to also replace the PVC upper well casing that wasnt to code with a proper steel casing while the area is dug up. This also required them to pull the well pump which was quickly reaching its end-of-life, so we replaced it also during this repair to avoid having to pull the pump again in the near future. High Rock also coordinated the excavation work something a competitor of their refused to do. Owner was onsite for entire job. Highly recommend them!

  • Review 98 (2024-01-08 - Rating: 5)

    Very good service, neat and knowledgeable of the task at hand!

  • Review 99 (2022-01-05 - Rating: 5)

    Extremely knowledgeable, prompt, and professional business.I contacted High Rock Water in the evening to discuss issues I was having with my water fluctuating pressure and pump persistently kicking on and off.Garrett arrived the next day, and diagnosed the problem as a failed pressure tank. He offered the solution of replacing the tank, advised me that High Rock Water had a replacement tank in stock, and that they could perform the replacement the following day. They even offered to take a look at the previous water report I got when I purchased my home, to give me a second opinion on whether I should consider a water softening system in the future.After completing the work, Garrett made sure to show me the details of all the work they did, and assured me to give High Rock Water a call for any future needs.High Rock Water went above and beyond in my eyes, to provide me with convenient and excellent service, at a price point that was competitive. I will continue to recommend them to anyone who needs water supply/ plumbing work done.

  • Review 100 (2021-07-15 - Rating: 5)

    Recent lightening storms knocked out our pump controller and we were left without water. Garrett responded immediately and went above-and-beyond to expertly provide the perfect remedy for our unique situation. Garrett’s indispensable product and industry knowledge was reassuring, knowing that we’d have water the same day; as he gave us valuable recommendations and very fair pricing. We trust and highly recommend his many services to anyone seeking top notch performance, impressive experience, and timely responses. Look no further than Garrett when you are in need of an honest, dependable, and hardworking professional who consistently delivers first-class service!

  • Review 101 (2022-10-20 - Rating: 5)

    Hard Rock water is easy and flexible to work with. I would recommend to anyone with well issue or servicing. They replaced and repaired a faulty water and electrical lines from the well into the house in about 5 hours as well installed a new storage tank.

  • Review 102 (2022-06-22 - Rating: 5)

    Today as I was washing my daughters hair in the bath, our pipe broke. Downstairs was pouring water from the ceiling. I called High Rock because I use them for my well water maintenance. They came within 2 hours. I couldn’t ask for a better person to come. Aaron was empathic, professional, quick and even cleaned up. Garrett (I believe his name is… apologize if I am wrong) is the person who normally services my well water and he is amazing as well. Thank you both of them for helping me through this stressful situation.

  • Review 103 (2023-06-29 - Rating: 5)

    Great guys very professional and I would recommend to anyone.

  • Review 104 (2022-05-13 - Rating: 5)

    Excellent service. Our well pump went out one evening and they were out first thing the following morning. Garrett was a pleasure to work with and he explained everything every step of the way. Would highly recommend their services.

  • Review 105 (2021-09-22 - Rating: 5)

    Garrett and his associates were great to work with. He is is very knowledgeable and is very good at explaining everything. We are definitely not well Savy at all and Garrett was very good at explaining everything he had done and what we could expect. He’ll be our go to well guy and will service our well on a yearly basis. We feel like we are in capable hands

  • Review 106 (2022-04-06 - Rating: 5)

    Garrett and team at High Rock are great. They were always easy to get in touch with, were able to answer all our questions, and installed our water heater and sediment & UV filters quickly and easily. We are very happy with their service and would definitely recommend High Rock Water.

  • Review 107 (2022-05-10 - Rating: 5)

    It’s rare in todays world to find a company like this one. Garette from High Rock Water came out to do a service for our home and knocked it out of the park. Professional, knowledgeable, and hard working. A million dollar service offered at an affordable cost, Highly recommend!

  • Review 108 (2021-08-12 - Rating: 5)

    HighRock crew were super professional, very knowledgeable and honest. All that I like about a Company. They are local in town and will definitely use them for any of my well system needs. Thank You very much guys!!!

  • Review 109 (2021-04-22 - Rating: 5)

    Garrett is an Utmost professional We had our water tested and are charcoal filtration system replaced. He called to let me know he was coming answered all my texts promptly and followed through on the water test very expeditiously. We highly recommend him! M. Pearson

  • Review 110 (2021-10-03 - Rating: 5)

    Replace well tank and add iron blocker filtration unit. The work was performed quickly and according to quote. I highly recommend this service and will use them again if need arises.

  • Review 111 (2021-06-05 - Rating: 5)

    Highly recommend. The work they do is amazing.

  • Review 112 (2021-02-17 - Rating: 5)

    Came out quick in an emergency situation and got my leak fixed before it ruined the floor in my basement. Couldn’t thank his speed and professionalism enough

  • Review 113 (2021-09-15 - Rating: 5)

    Moving from NYC my knowledge of well maintenance was zero and waking up Saturday morning with no running water; Garrett was able to arrange the well to be filled with water and install a new pump(500 foot deep well) Sunday morning....I cant thank you enough for a job well done Garrett!!.

  • Review 114 (2021-04-26 - Rating: 5)

    Professional, great prices, this guy knows his stuff!

  • Review 115 (2021-10-06 - Rating: 5)

    Very prompt and friendly, awesome work ethic

  • Review 116 (2022-11-30 - Rating: 5)

    As a realtor I highly recommend this company

  • Review 117 (2023-11-22 - Rating: 5)

    Very knowledgeable and thorough

  • Review 118 (2021-07-30 - Rating: 5)

    Professional and accommodating!

Similar Organizations