A.W. Puma Restoration & Remodeling

Photo of A.W. Puma Restoration & Remodeling

Located in Natick, Massachusetts

Address: 209 W Central St Suite #104, Natick, MA 01760, United States

Phone: +1 508-941-8569

Rating: 5

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Water damage restoration service
  • Bathroom remodeler
  • Building restoration service
  • Construction company
  • Contractor
  • Fire damage restoration service
  • Kitchen remodeler
  • Remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-09 - Rating: 5)

    I’m so glad I found them for my bathroom renovation. My experience with contractors in the past has been a nightmare, but A.W. Puma restoration company was different. They were so easy to work with, and the whole project went smoothly. The crew showed up on time, worked hard, and were very respectful of my home. They gave great recommendations on materials and design that fit my budget, and I’m thrilled with how everything turned out. My bathroom feels like a spa now!

  • Review 2 (2024-10-09 - Rating: 5)

    Puma’s team did an outstanding job remodeling my master bathroom. What really impressed me was their communication throughout the project. I always knew what was going on, and they were super responsive to my questions and concerns. They guided me through every decision, making sure I was comfortable with the choices. The end result is a sleek, modern bathroom that I’m proud to show off.

  • Review 3 (2024-09-26 - Rating: 5)

    They did an amazing job with my kitchen remodel! I was really impressed by how they paid attention to every little detail. The crew was punctual, respectful of my space, and made sure everything was cleaned up at the end of each day. My new kitchen is not only beautiful but also functional, with all the storage solutions I wanted. They worked with me closely to make sure my vision came to life, and the results speak for themselves.

  • Review 4 (2024-10-23 - Rating: 5)

    We hired them to remodel our family room, and it has become the heart of our home. The team was great at understanding our needs for a space that’s both functional and stylish, especially with kids running around. They gave us suggestions on durable materials and smart design choices that we hadn’t even considered. Now, the room is not only beautiful but also perfect for family movie nights and gatherings.

  • Review 5 (2024-09-26 - Rating: 5)

    We needed a full home renovation, and after doing some research, we decided to go with them. From the initial consultation to the final walkthrough, the experience was top-notch. They provided us with a clear and detailed estimate, and there were no surprises along the way. The craftsmanship is evident in every part of the remodel, from the custom cabinetry in the kitchen to the flawless flooring installation. What really stood out to me was their commitment to staying on schedule and within budget, something that is hard to find in the construction world. I would definitely recommend AWPUMA to anyone looking for a high-quality, reliable remodeling service.

  • Review 6 (2024-10-21 - Rating: 5)

    It’s always nerve-wracking inviting contractors into your home, but with them, I felt comfortable and confident from day one. The team was respectful, trustworthy, and kept the worksite clean every day. Not only did they deliver a beautiful renovation, but they made the whole process easy and stress-free.

  • Review 7 (2023-08-22 - Rating: 5)

    I cant express how fortunate and grateful I am to have found AW Puma (Albert Puma) to step in and save the day during a challenging situation. After being left in the lurch by a previous contractor who failed to complete my renovations on my house, Albert and his team stepped in and truly turned things around for me!In the world of contractors, its not always common for someone to jump into a project thats already underway, considering the potential complexities and liabilities involved. From our initial conversation and walkthrough, I could tell that Albert was not just an expert in his field, but also someone who genuinely cared about the outcome and my satisfaction. Despite jumping into my project that was already in progress, Albert took the time to assess the situation thoroughly and formulate a solid plan to complete the addition of a 2nd floor to my home, with new electrical and renovation of bathrooms.The transformation I witnessed under Alberts leadership was nothing short of outstanding. Their attention to detail, commitment to quality, and clear communication made a world of difference. They not only finished the job that was left incomplete but also managed to elevate the overall quality of the work beyond what I had initially hoped for.What truly stood out to me was Alberts ability to navigate challenges with a calm and collected demeanor. His right-hand team member, Leo, demonstrated great problem-solving skills and resourcefulness every step of the way, and I felt reassured knowing that the project was in capable hands.Throughout the process, Albert and his team keptme informed and engaged. They looped me into all communication pathways such as group text messages and emails in order to keep me updated on progress and timelines. Their friendliness, approachability, and willingness to answer my questions ensured that I was always in the loop and felt comfortable discussing any concerns.I cant thank Albert and Leo enough for salvaging my project. I wholeheartedly recommend AW Puma to anyone seeking a contractor who not only gets the job done but goes above and beyond to exceed expectations.Thank you, Albert and AW Puma, for your exceptional work and for restoring my faith in the power of skilled professionals!

  • Review 8 (2024-09-17 - Rating: 5)

    I just had my bathroom remodeled by Puma, and I couldnt be happier! The team was super friendly and professional, always keeping me updated throughout the process. They transformed my outdated bathroom into a modern, stylish space that I absolutely love. Highly recommend them for any home remodeling project!

  • Review 9 (2024-10-23 - Rating: 5)

    I’m so happy with the eco-friendly remodel Puma did in my home. They worked with sustainable materials and energy-efficient appliances to create a space that’s not only beautiful but also better for the environment. It’s nice to know there’s a company out there that cares about sustainability!

  • Review 10 (2024-10-23 - Rating: 5)

    If you’re looking for a remodeling company that sticks to the budget, A.W. PUMA is it! They helped me update my kitchen without breaking the bank, and the results are stunning. They really know how to make a dollar stretch without sacrificing quality. Great experience!

  • Review 11 (2024-10-09 - Rating: 5)

    I’m beyond thrilled with how my new basement turned out, thanks to Puma remodelers! They took a dark, unused space and turned it into the perfect hangout spot for my family. The work was fast and flawless. These guys are the real deal!

  • Review 12 (2024-09-26 - Rating: 5)

    I hired them to revamp my living room, and wow, they exceeded my expectations! The process was seamless, and the results were stunning. My friends and family are constantly complimenting the design. Totally worth it!

  • Review 13 (2024-09-18 - Rating: 5)

    I cant believe how beautiful my new home office looks! AW Puma really took my ideas and made them a reality. I spend so much time in there now, and it’s my favorite part of the house. Thanks to the team for making the process stress-free!

  • Review 14 (2024-09-26 - Rating: 5)

    Thank you, Puma! You guys took my outdated kitchen and made it look like it belongs in a magazine. The quality of work is outstanding, and I couldn’t have asked for a better team to work with.

  • Review 15 (2023-08-24 - Rating: 4)

    Decent work for a fair price. A&W Puma have done a decent job with the work we contracted them to do. We needed mold removal, attic soffit vents and external ventilation for the dryer and bathroom fan, as well as new ducts for the bathroom fan and dryer.Firstly, the negative/minor issues:1) The wrong dryer duct was purchased and connected. Luckily I caught this before they completed the install, which they easily and quickly rectified. While I accept the answer they gave for why the wrong duct was initially put on (Barcode mismatch), I also expect that general contractors, can tell the difference between cheap aluminum foil and sturdier semi-rigid material.2) Three soffit vents were missing in the back eave. I confirmed with the PM that morning that we needed six total. However, it wasnt until I went outside at the end of the first day to check on the work, that I noticed there were no soffit vents in the back. I mentioned this to the worker, in which he confirmed with his manager I was correct. However, with the eaves being high up and it being the end of the day, no one was around to hold the ladder for the worker. I offered to hold the ladder for him and he finished the last three holes.3) A soffit vent that was put in, fell out from the eave. Granted, this probably happened because I asked the guys to put some piping inside the attic side soffit vents, to funnel the airflow in, so they could put insulation around the exposed areas of the bays. I asked them to come back and fix it and to also put adhesive on all six soffit vents to make sure none of the others fall out down the road either. They did without issue.4) The cleanup was a bit sub-par. There was some lint on the attic floors from the old pipes, sawdust all over the steps and entry ways from the eave holes, a couple of pieces of wood from the eave holes were not collected and removed. Due to living in a condo, the front is also shared with my neighbor so the trash isnt just in my yard, but hers.Now lets get into the positives:1. As my opening states, the price for this work was very fair. I did not get charged anything extra, even for the couple minor things I added to the list for them to take care of.2. Albert Puma was very honest, kind, and pleasant to talk to. I thoroughly enjoyed my interactions with him. He answered all my texts and calls as well as my questions, in detail.3. When the workers first came, they were all very nice a courteous and even went as far as to taking off their shoes. While the gesture was very nice and really went a long way for us, it was also a bit moot as they then had to work in an attic that required shoes as well as going in and out a lot.4. The Project Manager of my job, Leo, was fantastic. I wanted to give him a dedicated shoutout. The line of communication I had with Leo was exceptional. Leo was very quick to respond and resolve all the issues above. He made sure that we were the first people on the list on the days they needed to come back and fix things. Even when I texted him at 7:30 at night, he responded quickly with courteously. Leo made us feel taken care of. Even though these were minor issues, he treated them as if they were major and that is a great feeling.To sum up, I am happy with the work and service provided. They showed that they cared, they communicated well, and they resolved issues that came up during the project. Leo played a big part in jumping this rating up from a 3 to a 4. He really did make a big difference for us. I would like to see some of these minor issues rectified though:• Better cleanup• More attention to detail on the material and scope of work• Securing fixtures in a better fashionEven with everything mentioned above, I will certainly consider A&W Puma for my future work and maybe, well see these above changes implemented too.

  • Review 16 (2024-09-26 - Rating: 5)

    They are absolutely fantastic! We had our kitchen, dining room, and patio remodeled, and the transformation is incredible. The team is creative, organized, and truly cares about their clients satisfaction. They listened to what we wanted and provided suggestions that made the final product even better than we imagined. Now, we have a space that’s perfect for entertaining and spending time with family. Every detail is perfect, from the elegant countertops to the custom lighting. This was hands down the best experience we’ve had with any home improvement company!

  • Review 17 (2020-05-07 - Rating: 5)

    Albert and his team are the absolute best! My wife and I just bought a house with a hideous bathroom. We had a comparatively low budget in mind, and Albert was the only one willing to compromise to meet our needs. And the work we got for the money FAR exceeded our expectations. We have our dream bathroom now, after what amounted to just a few days of labor. He handled everything from the initial quote, to client customization, to the finished product with complete professionalism. Not to mention, this was all during a time where the entire world was at a standstill due to Corona. Yet, he was willing to come out to help us out (with proper precautions and safety measures taken, of course). He is also military-friendly. I was overseas throughout the entire process, and he was patient and handled a lack of proper communication very well. I 100% recommend A.W. Puma to anyone.

  • Review 18 (2020-02-20 - Rating: 5)

    I had a challenging vision of a kitchen renovation that Albert and the rest of the A W Puma team translated into a reality. My expectations were exceeded from demolition to rough construction and then to finish work. Great work guys! You deserve more than 5 stars!

  • Review 19 (2019-06-15 - Rating: 5)

    A.W.Puma exceeded my expectations. I needed my kitchen restored and remodeled, it was reasonably priced, and, the final results were exceptional. I would definitely recommend their services. What impressed me most was the crews professionalism and cleanliness in my home.

  • Review 20 (2022-03-28 - Rating: 5)

    We hired Albert to do work on my elderly mother in laws house. We needed an ADA bathroom done so she could age in place and remain at home. On top of the work coming out beautiful they paid attention to our design and requirements for the handicap bathroom.

  • Review 21 (2021-01-04 - Rating: 5)

    They were on site for two days to replace three windows with new Anderson windows. Thetwo carpenters were very professional. Albert stopped by on two occasions two oversee thework. Everything looks great, and the work exceeded my expectations. Thank you.

  • Review 22 (2022-10-12 - Rating: 5)

    They did a quality job on our project. Pretty easy to speak to someone whenever we had questions or concerns. Happy to recommend them for a job well done.

  • Review 23 (2022-08-21 - Rating: 5)

    They remodeled most of our first floor. Communication was great and the work was also top notch. Everybody that walks into our home comments on how beautiful everything looks.

  • Review 24 (2019-06-07 - Rating: 5)

    Great work! My husband and I hired them to remodel our kitchen and bathroom. A+++ experience. Will definitely use them for future projects.

  • Review 25 (2021-01-10 - Rating: 5)

    Trustworthy, reliable, great attention to detail and easy to work with!!Finishes work when promised, promptly.A very hardworking group with a great professional attitude.

  • Review 26 (2023-10-10 - Rating: 5)

    They were reliable and helpful throughout the remodeling process. They came in right on budget which we were ecstatic about.

  • Review 27 (2020-07-19 - Rating: 5)

    Work was completed In a reasonable time. Clean work done in the bathroom. Happy with the results. Will use again when I do my kitchen

  • Review 28 (2020-01-19 - Rating: 5)

    Reliable company that does high quality work. This is now our second time using them. Would recommend over and over again if you are looking for a company that cares about what they do.

  • Review 29 (2020-11-11 - Rating: 5)

    Very nice group of guys, had them do my sunroom over the summer came out amazing

  • Review 30 (2022-04-09 - Rating: 5)

    Great workmanship and responsive guys. Even after the project when I had an issue they came right out to fix it.

  • Review 31 (2019-12-16 - Rating: 5)

    Great experience. Will definitely use them for future projects.A++++

  • Review 32 (2020-10-31 - Rating: 5)

    I recently completed a full remodel of our bathroom with A.W. Puma Restoration and Remodeling. Not only did they meet my expectations, they went above and beyond and exceeded them. From the discussions of the design process through construction and follow-up, A.W. demonstrated the expertise, customer service and professionalism that impressed me so much that I felt the need to write this review. It is clear that the purpose of A.W. Puma Restoration & Remodeling is to surpass their client’s satisfaction and they put in the time, effort, and energy to ensure that they accomplish this goal.

  • Review 33 (2022-04-02 - Rating: 5)

    Professional and dependable guys that I have now used several times.

  • Review 34 (2019-12-17 - Rating: 5)

    They did an amazing job remodeling my kitchen and bathroom. Real professional service! Definitely recommend!

  • Review 35 (2020-11-10 - Rating: 5)

    Finished on time. Always answer the phone call or email. So important for my restaurant business!! Albert is a Very reliable person!!

  • Review 36 (2019-11-21 - Rating: 5)

    Best Bathroom remodeling company in framingham, MA. I personally know the owner he is honest and the company has 125 reviews on Angies List of 5 starts that says it all.

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