Original 718 Sewer & Drain Inc.

Located in Middle village, New York

Address: 61-46 70th St, Middle Village, NY 11379, United States

Phone: +1 718-729-4995

Rating: 4.7

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Comments

Review 1 (2024-06-06 - Rating: 5)
I had a straightforward clogged bath drain, so it was quick work with a snake — but everyone I dealt with at the company, from the phone scheduler/dispatcher to the technician (Victor) was friendly, polite, professional, came in the time window as scheduled. While he had it open, Victor inspected and tightened up the internal counterweight mechanism behind the tub’s drain lever and even tightened up a loose toilet seat. About $140 (with a 30 day warranty), so not the world’s cheapest $49.99 bucket+snake special — but tbh, it’s been a while since I’ve actually found a $49.99 deal, and these days I think of $150 as table stakes for any kind of home service call in NYC. Nice folks, fair price, will call again.

Review 2 (2024-08-24 - Rating: 5)
We needed a routine maintenance check on our plumbing system, and this company was the perfect choice. They scheduled an appointment at our convenience, arrived on time, and performed a thorough inspection. The team was professional, efficient, and did a great job. Very impressed with the service!

Review 3 (2024-08-19 - Rating: 5)
I noticed slow drainage in my shower and suspected a blockage. Original 718 was recommended by a friend, and Im so glad I called them. They scheduled an appointment the same day. Technician was professional and explained everything clearly. The problem was fixed quickly, and my shower drains perfectly now.

Review 4 (2024-07-28 - Rating: 5)
I had a major plumbing issue late at night, and Original 718 came to the rescue. They quickly identified the problem and fixed my clogged drain in no time. Truly 24/7 service you can rely on!

Review 5 (2024-08-06 - Rating: 5)
We had a complex drainage issue that other companies couldn’t solve. Original 718 diagnosed the problem and implemented a solution that worked. Their expertise and dedication are unmatched. We are very grateful for their help.

Review 6 (2024-08-25 - Rating: 5)
My garbage disposal stopped working and was leaking. They diagnosed the problem quickly and had the necessary parts in their van. The repair was done on the spot. Professional and efficient service!

Review 7 (2024-05-09 - Rating: 5)
Richie did great work and super quick turnaround time. Called about an issue at my Moms place and within 24 hours the issue was fixed. They were able to squeeze me into their busy schedule and get us back up and running with no issues. Reasonable pricing as well. Definitely recommend!

Review 8 (2024-08-02 - Rating: 5)
After experiencing slow drains for months, we called Original 718 Sewer & Drain Inc. They used a camera to inspect the pipes and found tree roots had infiltrated our sewer line. They cleared the roots and lined the pipes to prevent future issues. Excellent service!

Review 9 (2024-05-14 - Rating: 5)
This is the only company I use and trust for plumbing issues. They are professional, skilled and fair with their pricing (which is so hard to find nowadays). Thank you Jimmy for you kindness and assistance in setting up my appointment and follow-up appointment. Thank you Victor for repairing the issues with my bathtub. You showed up on time and got the job done without issue. I highly recommend this company.

Review 10 (2024-05-13 - Rating: 5)
Exceptional service from 718 Sewer & Drain! Their team responded promptly, fixed our issue efficiently, and went above and beyond to ensure everything was in perfect order. Courteous, professional, and highly skilled. Will definitely recommend them to anyone in need of plumbing services!

Review 11 (2024-01-27 - Rating: 5)
Rich came in at his earliest convenience & diagnosed our kitchen sink’s issue. He was professional, quick, efficient, in addition to maintaining a clean working environment. He answered all our questions & assured us that the our sink was fixed & that should any problems arise that it would be just as easily remedied in the future. Thank you, Rich!

Review 12 (2024-05-13 - Rating: 5)
718 was great ! Helped me trouble shoot with sewage issues that other companies couldn’t fix glad I got referred to them and will gladly refer to others in the future they were on time polite and knowledgeable just want to say thank you I don’t usually leave reviews but this was well deserved .. thank you to Richie and the rest of the 718 team

Review 13 (2023-12-19 - Rating: 5)
I would give 10 stars to Víctor. Our bathroom sink was clogged. The service arrived on short notice (same day, within a few hours) , Víctor was professional, kind and helpful. He fixed the sink very fast , answered all questions, would definitely recommend and we plan to use this company again . Huge thank you !

Review 14 (2021-08-10 - Rating: 5)
These guys were great. I left a message on my issues, which were to get a video inspection on my sewer line & repair a leaking sink in my basement. Jimmy returned my called asap and had a plumber out to see us in no time. Rich came and was very professional and quickly did a wonderful job with both the inspection and repair of my 100 yr old sink. He thoroughly explained what was he was doing and my options on fixing the sink. Im very please with this company and highly recommend them. Thanks again for making my life a little easier knowing that my sewer line is fine and I can get back to my daily life. Rich you were awesome!

Review 15 (2021-12-11 - Rating: 5)
Best plumbers ever. Thank you so much Victor! I had no hot water and it was due to the water supply line not feeding into the tankI had 2 plumbers come in and said it was a bigger issue and a building issue, victor came in and was able to find the issue within 15 mins! He noticed it was a check valve issue and was able to remove it and now my hot water is running!Prior to calling them - I had another plumber come in and charged me for his work without even fixing the problem. Please do yourself the favor and call these guys they’re knowledgeable and honest! Victor was awesome!

Review 16 (2024-03-18 - Rating: 5)
Rich was at my home 15 minutes after my phone call. He was professional, quick and very knowledgeable. Highly recommend him.

Review 17 (2024-01-09 - Rating: 5)
I was able to get services I needed with my toilet at a very affordable price the professional plumber that they sent over was very kind, respectful and very knowledgeable and did not try to overcharge for his services. Thank you so much for being so honest and rectify the issue that we had.

Review 18 (2019-01-18 - Rating: 5)
Great experience all around. Jimmy called me back very quickly and set up an appointment for the date and time that I needed, and kept me informed.Victor and Sal came on time, worked quickly and cleanly and did a great job.The prices are very reasonable.I will gladly use this company for my next plumbing project.

Review 19 (2024-08-24 - Rating: 5)
Called them for a leaky faucet that was driving up my water bill. The plumber was punctual and repaired it swiftly. The service was affordable and the work guaranteed. Will definitely use them again.

Review 20 (2023-04-28 - Rating: 5)
Tired of using harsh chemicals to try to clear them. This team provided a more sustainable and effective solution, performing more sewer line repairs that prevented further issues. I was impressed with their attention to detail and their commitment to providing environmentally friendly options.

Review 21 (2019-02-09 - Rating: 5)
Spoke to Anthony on a Saturday about flooding in my basement after 5 in the evening.Plumber Ariel arrived before 7. The leak could not be located and the water had to be turned off. Plumbers Victor and his assistant Sol came on Monday found and fixed the leak which entailed taking apart a sink and base cabinets and putting them together again.It took a couple of days and they did a great job and cleaned up everything when they finished. Ariel, Victor and Sol are professional, helpful, friendly and great representatives of their company. Anthony keeps you informed of any problems or changes in scheduling from beginning to end.I called this company because of reviews on yelp and I was not able to put my review on yelp because of my inexperience with computers but I wanted it known that I would recommend this company to anyone. P.S.Their price was great too.

Review 22 (2017-06-30 - Rating: 5)
Ive used them twice and both times the service was excellent. There was no exaggeration of the problem. Their tech, Peter, knew exactly what to do and their pricing was very reasonable. No rip-offs here. Seriously, it doesnt get better than that in NYC. Would only use someone else if this company was totally unavailable.

Review 23 (2016-08-01 - Rating: 5)
Terrific prompt service. Professional, knowledgeable, neatly dressed technicians. I happen to be a plumber myself, these guys do a terrific job servicing my new york properties. You can trust these guys to get the job done the right way, at a fair and reasonable price.

Review 24 (2020-06-07 - Rating: 5)
Really great experience! They got me an appointment right away for a clogged drain - not a time window, an actual appointment! - and showed up exactly on time. Their new POS is awesome, all the details confirmed by sms, and the job was done quickly and professionally. Thank you!

Review 25 (2019-06-05 - Rating: 5)
I called Original 718 Sewer & Drain Company because I was having an issue with the drain in my backyard. They sent me a guy who didn’t do a good job however I called them back and they worked with me to fix the problem. They sent a different guy named Victor who was very professional. Jimmy was very professional, too. They made arrangements to resolve my problem and were actually able to tell me what was wrong with the sewer. I’m very happy with their service and highly recommend them.

Review 26 (2018-12-15 - Rating: 5)
These gentleman are amazing! They worked in my basement for six hours trying to figure out what was causing the sewer backup. Throughout the six hours, they continually updated me on their progress and explained what they were doing. Although I didnt end up needing them to replace anything, I was very pleased with their service and would definitely hire them for sewer and drain cleaning.

Review 27 (2019-09-04 - Rating: 5)
Any Sewer or Drain, Inc has been an amazing company. To be honest, it was a very pleasant experience working with these plumbers. They moved very fast and managed to do an excellent sewer cleaning in just one hour. Amazing!

Review 28 (2023-03-23 - Rating: 5)
The best sewer and drainage company I’ve worked with. They are responsive and their pricing is fair and transparent. Would highly recommend them if you have an issue with your drain.

Review 29 (2020-02-14 - Rating: 5)
Worked on my bathroom drain for hours, including a couple trips to the big box hardware store. Could not get my drain unclogged. Called them and their guy was able to fix the problem in 20 minutes. Yes, I now realize that I should have called them in the first place.

Review 30 (2020-07-10 - Rating: 5)
My technician Victor was punctual. Very communicative as far as when hed arrive. Very friendly but professional, CoVid protective. In n out quickly and efficiently, clean and replaced everything as it was. Thank you, would use again.

Review 31 (2023-04-25 - Rating: 5)
Thanks to the plumber who conducted a plumbing camera inspection on my property, I was able to detect a potential issue before it caused any damage. I highly recommend this non-destructive method for inspecting the condition of your pipes.

Review 32 (2019-04-11 - Rating: 5)
I own several restaurants in the Brooklyn area and needed to have the grease traps and drains cleaned. This is the ONLY team I will trust to do it. They are efficient, affordable, and professional. From one business owner to another, hire them.

Review 33 (2018-11-24 - Rating: 5)
Very reliable. The workers that responded to my house were very professional and very polite. The job was very reasonably priced, very neat and cleaned up before they left. I highly recommend this company.

Review 34 (2021-08-23 - Rating: 5)
This company is frankly the most honest operation in NYC. The people working here are PROFESSIONAL and do EXCELLENT work. I trust this company completely and cannot believe the difference from other businesses operating in Brooklyn. BY FAR THE BEST WORK AND PRICES.

Review 35 (2019-01-08 - Rating: 5)
Came on time. Worked clean and cleaned up after they were done. Service guy was pleasant and explained how I could minimize the chance of clogs in the future. Reasonably priced. Definitely would use them again.

Review 36 (2016-01-17 - Rating: 5)
I recently had a clog in my kitchen and bathroom sinks. It was so bad that they were filled to the brim with water and wouldnt go down at all. I was in DESPERATE need of a plumber. Alex and Peter came within the hour and it was the best experience Ive ever had with plumbers. Due to the age of my house it was a little harder to find the problem because the pipe was behind a beam in the wall but they would NOT give up. They were able to gain access to it and thankfully I was able to use sinks again that night. I would absolutely recommend this company and you would be a fool if you went elsewhere 😀

Review 37 (2020-04-02 - Rating: 5)
I had a clogged toilet. I work long hours on weekdays and was concerned about having to fix the toilet on the weekend. Was happy to find out that they made calls 24/7. And no extra charge for evenings, weekends, or holidays. Cant beat that.

Review 38 (2017-02-09 - Rating: 5)
The technician was very respectful, polite and professional. My experience with him is how a customer wants to be treated. He is an asset to your company. Thanks for a Job well done!!!

Review 39 (2020-07-09 - Rating: 5)
A number 1 first class job. Professional, Professional, Professional in every way. From the time I received your initial call to the exact time Victor appeared on the job site. We are very pleased with Victors work and the knowledge he imparted to us.

Review 40 (2017-02-25 - Rating: 5)
Company response time was excellent. Serviceman was very professional, he fixed my problem and cleaned up afterwards. I was very pleased and will use again for other jobs and will recommmed to my friends and others.

Review 41 (2019-08-04 - Rating: 5)
I am happy to recommend their drain cleaning service to everyone here. If you live in Brooklyn and struggle with a clogged drain, call these guys. They can help you even on a Sunday, which is great!

Review 42 (2020-01-06 - Rating: 5)
They have all the necessary equipment. They used a cam to identify problem areas of my sewer line and then they used what they called an electric eel to clear the clog. The technician told me that they had equipment that could reach up to 250 feet in the sewer line.

Review 43 (2017-07-02 - Rating: 5)
Thank you Javier for your honesty and letting me know that I have a drywell and not a drain. Taking the time to explain to me the difference between the two, all at no cost. I will do business with this company from now on.

Review 44 (2020-01-21 - Rating: 5)
I own some multiple unit dwellings and I have a maintenance contract with them that prevents a lot of emergency calls in the middle of the night. A really good company to work with.

Review 45 (2021-09-15 - Rating: 5)
Victor was excellent, worked hard at the job and explained what he was doing along the way. Would definitely go with them again!

Review 46 (2016-09-13 - Rating: 5)
I have done business with this company twic. One for sewer the other for toilet the service is great as well as the response time the workers are respectful. Everything that we look for this company has., and I will recommend them to everyone

Review 47 (2020-02-05 - Rating: 5)
They used a root treatment product called RootX to keep tree roots out of my sewer line. I liked the fact that they not only unclogged my sewer line, they also used a treatment that would reduce the chance of future clogs.

Review 48 (2017-11-15 - Rating: 5)
Poor Javier had to drive all over Brooklyn to get the Moen shower parts, but he was successful and got it replaced very nicely. And he cleaned up after.

Review 49 (2024-03-24 - Rating: 5)
A lifesaver when it comes to sewer and drain problems. Trustworthy and efficient service every time.

Review 50 (2024-03-20 - Rating: 5)
Plumbing backups are stressful and finding someone even more so. Used another plumber who didn’t figure it out though did come on short notice. Fixed my issue and gave me tips for the future maintenance . Kept to scheduled time frame with good communication. Definitely my go to plumber for future needs.

Review 51 (2017-11-14 - Rating: 5)
My experience with them was excellent . I would definitely use them again. They also have a facebook .

Review 52 (2021-11-27 - Rating: 5)
Great service, will keep them as my main contact! Extremely helpful.

Review 53 (2017-06-18 - Rating: 5)
They where great. I will use them again for sure. Really recommend them.

Review 54 (2020-01-12 - Rating: 5)
$49.95 for a backed up sewer? Who does that? These guys are great.

Review 55 (2017-04-12 - Rating: 5)
Fast , ontime considering being in the city , friendly, great price and done quickly . What more is there to really say

Review 56 (2023-05-17 - Rating: 5)
Rich was great couldnt be more happy with their service. Clean job and very professional. Thanks again!

Review 57 (2018-02-25 - Rating: 5)
Great work and professional. Cleared my problem and straight without the extra gimmick.

Review 58 (2018-05-12 - Rating: 5)
Great service, arrived on time and fixed drainage issue.

Review 59 (2021-09-25 - Rating: 5)
The best company around hands down!! Every time I’m in need if assistance , 718 Sewer & Drain never disappoints. Great technicians , great customer service & amazing prices.

Review 60 (2017-02-10 - Rating: 5)
Very good customer service, reasonable priced. I would recommend them.

Review 61 (2020-05-04 - Rating: 5)
I am extremely happy with this company. One hour after I called them the technician arrived and cleaned the our kitchen drain in less then 20 minutes. The technician was very polite and knew what he was doing. I would always call this company whenever I may need their service! Thank you!

Review 62 (2017-02-26 - Rating: 5)
This was a great experience which doesnt happen often in NYC I called late on a sat night & I was able to reach the owner. He sent Javier & another guy (forgot his name sorry). They were very busy due to a big rain that hit the area. Around 11:30 they showed up & saved us from a backed up sewer.They had to get creative to solve it due to the fact that my main line had been covered by tiles by a bad contractor.They went they my toilet & cleared it.Javier explained it would be $100 if it didnt work & $300 if it did.I happily paid the $300 after it worked like a charm.They were professional & friendly & very clean.Highly recommendThanks guys!!Vanessa

Review 63 (2021-09-02 - Rating: 5)
We are very impressed with the Original 718 Sewer & Drain prompt response during the storm. Victor and Anthony were on site as early as 20 minutes after the call. Theyre fantastic !

Review 64 (2017-10-02 - Rating: 5)
Did an excellent job cleaning out our main drains.

Review 65 (2020-03-11 - Rating: 5)
Weve used them a couple of times, for a clogged shower and for a yard drain backup. They make it so easy to do business with them. Their people are friendly, knowledgeable, and professional. They are a credit to their industry.

Review 66 (2016-12-19 - Rating: 5)
Came a little later than expected, but the service was flawless. Both plumbers were polite and efficient. We had a tricky under vanity pipe situation with an IKEA vanity and they took care of it with ease. Highly recommend these guys!

Review 67 (2019-04-08 - Rating: 5)
Great experience with the team from Original 718 Sewer & Drain Inc. They were organized, helpful, and professional. They were prepared to unclog my sink upon arrival and had the proper tools to do so.

Review 68 (2021-04-15 - Rating: 5)
Great job performed by Fantastic technicians! These guys truly have skills and know how to use them!

Review 69 (2020-02-21 - Rating: 5)
I work for a management company and we use them for all of our drain and sewer problems for our properties. They are easy to work with and very reliable. We appreciate everything they do for us.

Review 70 (2020-04-17 - Rating: 5)
Met with Victor on time and he was very polite. He knew exactly what we needed and done a great job . Would recommend