Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Miamisburg, Ohio

Address: 9490 Byers Rd, Miamisburg, OH 45342, United States

Phone: +1 937-234-4336

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-15 - Rating: 5)

    Todd arrived Promptly and was very courteous! My tub wouldn’t drain. He Found the problem quickly and fixed it! Arrived late on a Saturday night at no extra charge with a free estimate. I would definitely recommend Roto Rooter. I’ve used their service a few times in the past and trust their work. My tub was clogged and he cleaned up the mess.

  • Review 2 (2024-12-08 - Rating: 4)

    1st guy that came out was newer and couldnt get the clog. The next day we had a more experienced guy, got the clog main sewer line and even showed us what it looked like with a camera thru the sewer pipe. Overall would call again if needed and would recommend

  • Review 3 (2024-11-04 - Rating: 5)

    I am very happy with my experience with roto rooter and their water mitigation team. I have worked with Colt, Dave Kuntz, Harmony and Shane W and Cassy Leone. They are all soooo kind and helpful and enjoyable to be around. They all have helped me very much and explained everything going on with my situation and insurance claim. They are all very professional, knowledgeable and friendly. I will absolutely call roto rooter Dayton again!!

  • Review 4 (2024-11-10 - Rating: 5)

    Had clog that I couldn’t clear. Called roto-rooter. They sent a tech out, was suprised it was so quick being on a Saturday. The technician was very efficient and thorough at his work, very professional and answered all questions that I had about the problem. Scheduled an appointment with his supervisor to come out and do an inline inspection to help find out why there was such a clog.

  • Review 5 (2024-08-25 - Rating: 5)

    Coty did a great job replacing some pipes and replacing our kitchen faucet. He truly went above and beyond to make sure the job was done right. We would definitely recommend him.

  • Review 6 (2024-07-16 - Rating: 5)

    Coty was GREAT! He explained the issue and the several options we had. He was very professional and personable. We will definitely use Roto-Rooter again for our plumbing needs.

  • Review 7 (2024-09-08 - Rating: 5)

    Had a sewer backup on Labor Day holiday, Brenden arrived within 2 hours and had the obstruction opened within 15 minutes. He explained everything he was doing, was prompt, polite, & professional!

  • Review 8 (2024-11-25 - Rating: 5)

    My kitchen sink clogged. I scheduled them online. They came first thing in the morning and it was fixed in less than an hour. Very friendly and knowledgeable.

  • Review 9 (2024-11-17 - Rating: 5)

    Clogged sewer main on a Saturday night. Quick response and job was taken care of in no time...Todd did a great job and was very courteous...Would definitely recommend for emergency service...

  • Review 10 (2024-12-08 - Rating: 4)

    The plumber was very friendly and was very thorough. However, my 1:00-4:00 timeframe ended up starting after 9:00 pm.

  • Review 11 (2024-12-31 - Rating: 5)

    Todd was patient and very knowledgeable. I would and will recommend him over and over again

  • Review 12 (2024-06-23 - Rating: 5)

    Coty was extremely courteous and efficient in explaining the situation and possible outcomes as well as making sure we were completely comfortable with the situation before proceeding with the work. He was able to resolve the issue quickly and efficiently! Very happy!

  • Review 13 (2024-12-29 - Rating: 5)

    Came out same day, cleared the clog and was very polite and you would never know they were here.

  • Review 14 (2024-05-21 - Rating: 5)

    Prompt courteous and professional. Jacob explained all the options, completed the work in a timely manner and kept me informed. The service isnt cheap - but I was able to negotiate on the price and the online coupon saved me a little as well. This is the second or third time Ive used Roto Rooter and am pleased to recommend them to others.

  • Review 15 (2024-08-06 - Rating: 5)

    Coty was extremely efficient in exceeding our emergent plumbing needs. He was very thorough and took the time to explain to us what was happening. Many thanks!

  • Review 16 (2024-06-08 - Rating: 5)

    We have been struggling with our drain for a long time! The man with roto-rooters was so kind, understanding, helpful, knowledgeable and had very affordable pricing. We kept being told that it was going to be something crazy and cost thousands but not even close!! I highly recommend going through roto-rooters plumbing not one single complaint!! Thank you guys!!

  • Review 17 (2024-07-28 - Rating: 5)

    Extremely professional and got the job done. Cody explained everything to me while he was working on the problem. Ill definitely call again when I need help!

  • Review 18 (2024-05-19 - Rating: 5)

    Jakob was amazing, very kind and kept us updated throughout the process. Highly recommend them. The same day i called they came over and gave me an estimate and started work the next day. Honest trustworthy, and considerate of borh animals and kids. If needed i will be calling and requesting him and his team again!

  • Review 19 (2024-05-04 - Rating: 5)

    Jeff Durant. Was my technician He was very professional very sweet. He was very nice to my 4 year old son. He got the job done very quickly. Explain it to me very well. I was so stressed out at 3 people come before him.Couldnt get the job done.He came and saved the day and got it unclogged for me and my three kids I will be calling you guys back if needed and well be requesting Jeff.

  • Review 20 (2024-05-27 - Rating: 5)

    Its memorial weekend and what happens... the plumbing backs up. We called a couple of places and RotoRooter is the only company to answer and come out.Cody, the RRs plumber is a true professional! He is polite, prompt, and efficient. He explains the issue, the process, and the cost. The service is followed up with a camera inspection to assure nothing is missed. I could continue to go on but I will stop. Codty and the team are wonderful and I will definitely use then again in the future.

  • Review 21 (2024-05-25 - Rating: 5)

    Jacob was fast and efficient! He let me know exactly what to expect and was upfront about cost and time it would take to complete the sink repair/removal. Jacob was super friendly and professional!

  • Review 22 (2024-06-01 - Rating: 5)

    Todd was very professional, knowledgeable, and courteous. He arrived swiftly and went to work diligently. He was complete in less than an hour and I was able to complete my Saturday chores. God bless you all.

  • Review 23 (2024-01-30 - Rating: 5)

    I had a sump pump issue, called and the technician (Jeffrey) was on-site within an hour. He was knowledgeable and took time for me to understand what my options were, including pricing. He fixed the issue quickly and it’s been smooth sailing since. Great service from phone call to end of service.

  • Review 24 (2024-01-05 - Rating: 5)

    We had an after hours backup sewer emergency and called Roto Rooter. The technician (Isaac) was professional, courteous and very helpful with regard to the situation. He was able to remedy the issue and offer further information regarding cleanup. Even though it was an awful situation, we were very satisfied with the services provided.

  • Review 25 (2024-12-22 - Rating: 5)

    Todd did an excellent job and was very professional. Very satisfied with the service

  • Review 26 (2024-09-17 - Rating: 5)

    Coty was great, worked around our schedule and around a challenging space to get our job done! Highly recommend!

  • Review 27 (2024-08-30 - Rating: 5)

    Coty was AWESOME!! Figured out our issue in about 5min and had the solution even quicker. Fantastic customer service as well!!

  • Review 28 (2024-05-25 - Rating: 5)

    Jacob was able to come to our house the same day we called for help. He explained the issue, made it clear as to what it would take to fix it and he got to work. We were very pleased with his service.

  • Review 29 (2024-06-11 - Rating: 5)

    Coty was very professional and proficient in unclogging our drain in a timely manner. Very courteous and was a pleasure to do business with. A++ for him.

  • Review 30 (2024-06-22 - Rating: 5)

    I cannot thank Todd enough!!!! He came out immediately, on a Saturday. He fixed our issue so quickly. He was very professional and helpful. Thank you, Todd!!!!

  • Review 31 (2024-07-13 - Rating: 5)

    Cody was fab! All the people from your organization were completely professional, friendly and happy to pet my dog. Thanks again!

  • Review 32 (2024-12-14 - Rating: 5)

    Todd was super nice and helpful. Very quick and efficient!

  • Review 33 (2023-05-03 - Rating: 5)

    We had a fantastic experience with Ron! From the initial request to have someone come out to inspect something for us (non emergency) to when Ron arrived was only 1.5 hours! The lady whom scheduled the appointment was extremely kind and helpful! Ron was very well versed in what we needed accomplished, gave us options of what we could do and completed everything very quickly. We were extremely impressed with their company & will definitely be recommending them to others.

  • Review 34 (2023-12-30 - Rating: 5)

    For any of my plumbing needs I call Roto-Rooter. The technician Isaac was so professional and personable. He worked very hard to identify the plumbing issue we were having. And thanks to him and his supervisor Nicole the problem will be taken care of. Thank you both so much for all of your help. I would highly recommend. Roto-Rooter

  • Review 35 (2024-06-21 - Rating: 5)

    The plumber Todd gave excellent service. He fixed my drain pipe and also help me get the water up when my washer overflowed.

  • Review 36 (2024-07-06 - Rating: 5)

    Jason did a great and thorough job taking care of my clogged sewer drain. Arrived promptly and was very professional

  • Review 37 (2024-06-01 - Rating: 4)

    Outstanding workers! Shoutout to Jacob & Amber, Phil & Jeffy for getting the job done. They responded quickly and efficiently! Only downside is that it seems quite expensive.

  • Review 38 (2023-06-04 - Rating: 5)

    Will was our plummer this evening. He is exceptionally professional and kind. Explains everything and even took time to show the progress as he was working on our clog. He is thorough in his work made sure we understood everything he did. I absolutely recommend RR and Mr. Will for any and all of your plumbing needs! Thank you so much. Outstanding service they wont disappoint

  • Review 39 (2024-07-17 - Rating: 5)

    Great service, friendly Technician and Supervisor came out, quickly fixed my issue and provided great advice to prevent any other issues from occurring down the road.

  • Review 40 (2022-09-15 - Rating: 5)

    My main sewer pipe was backed up and I was quickly and easily able to schedule an appointment with Roto-Rooter. My technician was Ron and he was amazing. He talked me through everything he did as well as letting me know beforehand what all may need to be done. He was extremely respectful of both me and my house. I cannot say enough good things about his work and my experience.

  • Review 41 (2024-05-17 - Rating: 5)

    Todd from roto rooter was great, he very quickly fixed a pin hole high pressure spray leak in a copper pipe that could have gotten way worse at any moment only a few hours after I first called!

  • Review 42 (2024-11-01 - Rating: 5)

    Cody was awesome! Very personable, explained everything to us!

  • Review 43 (2024-12-22 - Rating: 5)

    Very knowledgeable on plumbing and did a good job getting pipe unclogged

  • Review 44 (2023-10-30 - Rating: 5)

    I am a first-time customer with Roto-Rooter. I scheduled an appointment last week to resolve a long-standing drip issue in my shower and get a PRV installed to help maintain the water pressure in my house.Time/Punctuality: I called around 8:30 a.m., and a technician (Kyle) came out within an hour. I had several issues, and he needed to get parts to fix these issues, so he left by around 1:30 p.m. I was honestly just glad that the issue was able to be resolved that day because that drip was seriously annoying.Customer Service: Kyle was very nice and thoroughly explained everything to me, including probable causes/how to prevent these issues from happening in the future. He even included an estimate for a water heater expansion tank, which he recommended for any homes with PRVs. I noticed a slight leak in the PRV this weekend and called Roto-Rooter back today and theyre already sending Kyle back over to look at it/fix the issue, so very prompt and exceptional customer support!Pricing: I paid $833 to have a PRV installed and the cartridge on my shower handle/mixer replaced. I dont know what the average prices are for this type of thing, but I expected it to be relatively high, so I wasnt surprised.I would definitely choose Roto-Rooter again for any future plumbing issues!

  • Review 45 (2024-11-17 - Rating: 5)

    Really fast service! Explained everything and Todd was great!

  • Review 46 (2024-07-05 - Rating: 5)

    Great experience! Unclogged my tub and cleaned up throughly. Todd was very knowledgeable and friendly.

  • Review 47 (2024-12-22 - Rating: 5)

    Todd was wonderful !!! He was able to arrive the same day to clean my drain out. He was kind, professional and gave some recommendations for me that will greatly help my situation. I greatly appreciated his time and effort.

  • Review 48 (2023-07-17 - Rating: 5)

    Will was an excellent technician and was extremely resourceful with not only what I called in about, but also a few other pesky issues I have regarding plumbing. The call center for Roto Rooter is the absolute worst customer service I have ever dealt with. Always a great experience with the technicians though!

  • Review 49 (2022-08-29 - Rating: 5)

    Called RotoRooter for a shower drain that was completely stopped. The tech Josh that came to our rescue was amazing. He took every challenge that our old house drain threw at him with a smile. I was so impressed with his service that I asked about servicing another slow drain in the house. Josh managed to clean/clear that one up as well. I am so thankful for the fast scheduling and the knowledgeable tech Josh who stepped me through 3 options at various price levels for each drain. This is the kind of caring customer focused service I wish I got from many other businesses. Simply put - I will be using RotoRooter again because of Josh. A+++

  • Review 50 (2024-06-22 - Rating: 5)

    Very satisfied with the quick service I got on a Saturday with an emergency basement flooding problem. I got the same morning service and the work was completed expertly.

  • Review 51 (2022-12-28 - Rating: 4)

    Noah’s overall performance was exceptional. He utilized his time fully related to the tasks that he completed. He was very friendly and gave valuable advice regarding positive steps that we can take to improve/maintain our plumbing systems. We were impressed with each and every task that Noah resolved. He was careful to clean up after finishing a task. Overall we would definitely ask for Noah to return for any future problems that we may have. Excellent performer.

  • Review 52 (2023-07-22 - Rating: 5)

    Roto Rooter was able to dispatch a tech in under an hour. The tech, Will was very professional and clearly explained what he was going to do. Yes, Roto Rooter can be more expensive than a local plumber, but cant really wait for 2 or 3 days to get the problem resolved. I have used Roto Rooter a few times now and they have always been very professional.

  • Review 53 (2023-07-28 - Rating: 5)

    Rick, the serviceman who came to my house, deserves a big fat bonus! He was friendly, arrived on time, and went over and above the usual service call! My water was turned off by the city while he was repairing my clogged kitchen sink! Rick had to go next door five or six times, fill huge water buckets, and carry them back to my sink.!!Smart move, Rotorooter, hiring Rick! He represents your company well! And… everything is working perfectly now! Thank you!

  • Review 54 (2023-09-02 - Rating: 5)

    Our plumber was awesome!! The work was completed faster than we thought it would. He was very polite and kept us informed. He also cleaned everything up before he left.

  • Review 55 (2022-08-15 - Rating: 5)

    The Plumber that came out name was Shawn. He was by far the most polite & respectful guy that I’ve ever had do any work at our house. It was a tough job but he was able to get unclogged. If there was a downside I’d say was the price, but I know Shawn doesn’t set the prices. He did an excellent job!

  • Review 56 (2020-12-07 - Rating: 5)

    We had a backup of our sewer line & needed immediate attention. They had someone here within an hour! Rick was fantastic with customer service & explaining every issue & step along the way during the repair process. He also took the time to look a minor issue we had with our washing machine not getting cold water which was not the original reason for the call but he was able to fix it for a minimal additional fee. He was fantastic to work with & a great representative for the company!!

  • Review 57 (2023-09-17 - Rating: 5)

    Will from Roto Rooter fixed my home’s plumbing issue which occurred very late on a Saturday night. He assessed the problem quickly and solved the issue (while working outside in the dark). Kudos for a job well done!

  • Review 58 (2022-08-17 - Rating: 5)

    We had a broken drain trip. Our tech was very knowledgeable and did great work. While he was here he noticed something dangerously wrong with our water heater and brought it to our attention. We are so grateful he was so willing to advise. I love the new drain trip and can sleep soundly tonight!

  • Review 59 (2021-10-19 - Rating: 5)

    Nathan was the Roto-Rooter service technician. He was very helpful and pleasant to work with. We upgraded our aged sump pump to a new pump with battery backup. He was very sharing with information which I really appreciate. He had a strong work ethic and the job was done quickly with quality.

  • Review 60 (2023-08-25 - Rating: 5)

    He was GREAT! He came late for us (weHad kids football stuff).. explained perfectly in words a non plumber can understand and was very quickly’! Definitely recommend

  • Review 61 (2023-12-10 - Rating: 5)

    All of my pipes were clogged and we couldnt even flush the toilet. Roto-rooter saved the day. They came out on Saturday morning and didnt charge an arm and a leg. I appreciate everything they did and they answered all my questions. Thank you so much!!

  • Review 62 (2022-08-01 - Rating: 5)

    Wonderful service! Our technician was extremely professional, knowledgeable and friendly. He cleaned the drain out for us quickly so we could get to our appointments. The scheduling folks were also very accommodating! Thanks so much Roto Rooter, you came to our rescue again!Heidi & David Youngdahl

  • Review 63 (2024-05-18 - Rating: 5)

    Todd and Mike were amazing, they were professional and explained everything to me what they were doing and I could not have asked for a better team! Would highly recommend!

  • Review 64 (2022-08-28 - Rating: 5)

    Our drawing was so clogged up that our washer was leaking into our downstairs restroom! Toto-rooter showed up the next day right on time! Todd our technician was very personable and professional. I felt comfortable having him in my home and I felt comfortable with the quality of work he provided for us. If something in the future happens again we will be calling Roto rooter!

  • Review 65 (2024-01-28 - Rating: 5)

    Roto-Rooter came to my house on a Sunday morning to clean out my main drain. They did great work and were professional, polite, and courteous.

  • Review 66 (2021-03-04 - Rating: 5)

    Shawn was very nice and professional. He cleaned the clog from our mainline and made sure everything was working properly before he left. He was there for a good two hours but he did the job well. If I have to use the service again I will definitely request him to come to the house!!!!!!

  • Review 67 (2021-11-13 - Rating: 5)

    I’ve had roto rooter out many times to try to find and fix what’s clogging my main line among other residual issues. Josh and Gary were great! They were patient, thorough, and able to educate me and start to narrow down the problem. They were personable and followed through to see that I got treated fairly and properly assisted!

  • Review 68 (2022-09-11 - Rating: 5)

    Third major plumbing issue in my house and third time Ive brought in Roto-Rooter. Always very pleased with their professionalism and how they diagnose the issue. My technician this time was Josh and he walked me through the issue and the steps he was going to perform to remediate, and he helped clean up water that had pooled as a result of the drain backup. The entire time he was respectful of my home and took precautions to keep a clean work area. Ive yet to have an unpleasant experience with Roto-Rooter.

  • Review 69 (2021-03-27 - Rating: 5)

    The fellas who came to my home agreed that my sump pump battery needed to be replaced. They even cleaned out the battery acids that was from my last battery. They answered all of my questions, were extremely knowledgeable and made my experience very good with their services. I would recommend RotoRooter for any issues you made need! Got the job taken care of quickly as well! Thank you Erik and your trainee ( whom I did not catch his name.). Great job!

  • Review 70 (2021-02-02 - Rating: 5)

    Shane showed up before they told us he would show up. Amazing first impression. He gave us multiple options on helping us with our water heater issue. We ultimately decided to replace the unit. He never pressured us into purchasing anything. He even gave us a very pleasant discount. I highly recommend Shane for all of your plumbing needs. If I have any more issues in the future, I will call Roto Rooter without hesitation and ask for Shane.

  • Review 71 (2022-07-28 - Rating: 5)

    Technician Will was very polite and professional. Had great knowledge of how to address the issue and took his time to make sure the clog was cleaned thoroughly. I would highly recommend him to come to any house and address their plumbing needs. Will definitely be asking for him to come back out in the future on any issues

  • Review 72 (2023-08-06 - Rating: 5)

    Will was a great technician. He was very friendly very knowledgeable and very patient. It was a Saturday at 11pm and he did everything without making us feel like he was rushing or that we were an inconvenience.

  • Review 73 (2021-11-28 - Rating: 5)

    Had a clog in our main drain after moving in. They came out very quickly and got a plan together. Due to the amount of back up we needed our drain cleaned out. Our service technician Will came out and got to work. He was very professional and was very helpful explaining every step along the way. I will definitely be using them for my plumbing needs in the future

  • Review 74 (2023-07-15 - Rating: 5)

    I had a badly clogged sink my technician got here fairly quickly and took care of my sink. Works better now than it ever has and I lived here for almost 6 years. Very nice polite guy and seemed very concerned with my issues thank you so much

  • Review 75 (2022-07-29 - Rating: 5)

    The main drain under the basement floor was clogged and causing everything else in the house to overflow. The tech was on time, knowledgeable, professional and courteous. He assessed the situation and explained what he thought the problem was and what he would do to correct it. He quoted me the flat rate fee and I agreed to have the problem corrected. He was done in less than an hour and everything went smoothly and everything is draining great. The 6 month guarantee gives me peace of mind, knowing that if it backs up again, they will come take care of it. Hopefully I never need them again, but if I do, I won’t hesitate to call!

  • Review 76 (2022-11-07 - Rating: 5)

    Both technicians were prompt, professional and knowledgeable. They did a good job explaining their plan of action to locate the problem, the results and our options. After the job was completed, the work area was left clean and tidy. We will definitely call them again!

  • Review 77 (2022-01-20 - Rating: 5)

    Will, the contractor who came to our home, was quick, professional, and upfront about cost and services that would be preformed. He made everything smooth and easy, and the process went quickly for us. The people who were on call with us, were not as good with communication & made the process frustrating and arduous. We appreciate Will and the services provided though! We would be happy to be serviced by him again.

  • Review 78 (2022-05-27 - Rating: 5)

    Will was professional as well as kind. When he came it was after 9:30pm. He explained everything to me before, during, and after. I was appreciative for his diligent work. He was thorough and took the time to explain what the problem was and gave suggestions for moving forward. I look forward to the video scope to show us how to continue to deal with this problem long term and am appreciative that Roto Rooter provides this service at no additional cost.My only question is not related to Will or the work he did at all. When we talked with dispatch when they called to say they were a little behind, a woman told my husband they don’t work after 10pm and asked if we wanted to reschedule because people were behind. We had said no. When we called back and asked for our plumbers eta, a man answered and said that the information she gave us was false and they do take calls and continue working after 10pm. I’m just unsure what the miscommunication was. Hopefully this gets cleared up so future clients don’t miss out on having someone as helpful as Will come out on a late night fix if needed.

  • Review 79 (2021-10-30 - Rating: 5)

    I needed some plumbing work done and I was skeptical about calling someone to come out. I finally decided to go with your company and I was greeted by a very professional service man named Shane. He looked at my issue, informed me of what needed to be done and took care of the problem. If I ever need to use your services again or I know of someone who is in need, I will definitely recommend your company and I will surely request Shane. Shane was extremely professional, well mannered, and did an amazing job for your company. I am more than impressed by his knowledge and the services that he provided. He is a true asset to your company.

  • Review 80 (2023-02-25 - Rating: 5)

    Our technician Colt arrived early for the appointment, he did an outstanding job removing our old water heater and installing our new water heater! Thank you Colt for doing excellent work! Thank you Roto-Rooter for having great professional technicians like Colt!

  • Review 81 (2024-12-01 - Rating: 5)

    Due to a major leak in my water heater I had significant damage in several rooms of my home. In addition to having Roto-Rooter clean up the mess, they also installed a new heater. Technician Reshawn did the installation, and his work was outstanding. He was at my home from about noon until finishing the job at about 7:00 PM. I really appreciate his thoroughness in doing the installation and cleaning up the mess.

  • Review 82 (2021-12-23 - Rating: 5)

    Ron was awesome! Very polite, professional, informative and best of all quick. He got the job done with ease and was great at keeping me informed the whole way through. He didnt even complain about how bad a stunk, without being able to take a shower till the drains were fixed! Thank you Ron and Roto-Rooter

  • Review 83 (2023-08-12 - Rating: 5)

    Ive been a customer for about 4 or 5 years and theyre a great company to call for help. Theyre very professional, polite, great to work with. Ive never had issues with them. I will always call them when I have a problem with my plumbing.

  • Review 84 (2021-11-28 - Rating: 5)

    I had Will Falwell as the technician who came out, he was very knowledgeable and helpful. He was quick getting to the house to help me and answered all my questions. He was able to clear roots that had grown into my sewage clean out pipe and resolved the issue. Great person to deal with. Deserves a raise!

  • Review 85 (2022-04-20 - Rating: 5)

    Ron (3726) was so nice and professional, he had been to this address before he said, years ago. I will definitely be calling and asking for him by name when the time is needed.Thank you, Roto-Rooter for always having outstanding service and the best technicians. You have been apart of my family for years, my dad use to call you guys when I was little, and I am 58 now, wow, I will continue to call for your excellent service as I am now taking care of the home and my mom.Thanks again,Natalie Richardson

  • Review 86 (2017-10-01 - Rating: 5)

    Absolutely wonderful service! They were so quick and courteous and did an excellent job. Sean and Jim were the 2 technicians that came out. They both were excellent! Sean was very knowledgeable and kind, took time to explain the issues to me. So glad they sent him, hes the best! Jim was the camera guy and he was super knowledgeable and he and Sean worked well together to solve our problem. What a great value for the service we received!!

  • Review 87 (2021-11-19 - Rating: 5)

    Nick Blessing came over for same day service on what we thought was a clogged pipe. He was so knowledgeable and hard working and figured out we had a rusted t joint. He repaired it quickly and correctly and then cleaned up the bathroom! He was great with my curious kids too! Would call him again and again and you should too!

  • Review 88 (2021-06-29 - Rating: 5)

    Josh came by yesterday around 930pm. He was very respectful, I was a little late but he was understanding. I had no clue what some of the terms he was using meant, but he made sure to fully explain everything to me. I truly appreciated him and the work he did for me. All though it was late, My plumbing issue was fixed in an hour and he also took a few more minutes, after the job was done, to make sure everything was running properly. Ide highly recommended Roto Rooter.

  • Review 89 (2022-07-30 - Rating: 5)

    JOSH was AWESOME ⭐️!!! Roto Rooter has the BEST technicians & Josh arrived on time, was super knowledgeable, professional, efficient & courteous! He fixed our plumbing issue in a timely expert manner & it was not too costly. 👍🏻Highly recommend! I’ve used Roto Rootet several times & they always get the job done same day & I so appreciate their expert communication via text!!!

  • Review 90 (2022-04-23 - Rating: 5)

    Will worked on our bathtub that was not draining properly. Rotorooter has a flat rate for that kind of service and they have a 6 month warranty. Will was able to get the drain working quickly and ensured that no pipes were broken. Additionally, he took the time to fill the tub and make sure that it was draining. Very grateful to have my tub draining again!

  • Review 91 (2020-07-23 - Rating: 5)

    Had an issue overnight that I was unable to fix. Called roto rooter in the morning and they were there by 1 pm. Right on time as they said they would be. Ron was super helpful and took care of my problem quickly. Making it look easy after my 6 hours of trying to fix the problem. But thats why they are the professionals and not me. Great workmanship. Super nice guys. Could not be happier. My drain is working better than it ever has. Thank you guys so much.

  • Review 92 (2017-09-27 - Rating: 4)

    The online service request was easy to use. A follow up call was made within the indicated time frame. Service technician arrived quickly and resolved our issue efficiently and was professional. Was knowledgeable and friendly. Overall a very good experience. We have used RotoRooter in the past and will use them again should the need arise.

  • Review 93 (2016-03-12 - Rating: 5)

    Rick did a great job for us. He had had a very long day but said he would take our service call. This allowed us to have our drain cleaned 2 hours earlier than the estimated time given to me on the phone. He was very personable and the job was finished quickly and efficiently. We have had Roto Rooter on a couple of different occasions and have always had good service.

  • Review 94 (2022-04-09 - Rating: 5)

    Had some drain issues the day after moving into our new place—all the showers were backed up and toilets were also unable to be used. I called Roto Rooter the next morning and they were able to send someone out within the hour. Mike helped us super quickly even though it was snowing outside and that’s where he had to do his work. Now everything works perfectly! Thank you so much Mike!!! :)

  • Review 95 (2022-02-22 - Rating: 5)

    Greg was very courteous and professional. He listened carefully to the description of the problem we were having from the recent heavy rains, and confirmed operation of our sump pump and diagnosed several possible other causes for the issue, explaining each so I could make more informed decision.The dispatcher who took my info and scheduled the service call was also professional and pleasant to deal with.Will definitely call RotoRooter for my next plumbing issue!

  • Review 96 (2019-10-22 - Rating: 5)

    Tony came out to fix my boyfriends kitchen sink and disposal and did a fantastic job! I called at 7:30 in the evening and he was at our house within one hour. He was able to find what the issue was immediately and was able to get it fixed fairly quickly. He was very friendly and answered all of our questions. I highly recommend using this company and will be using them for any future issues.

  • Review 97 (2022-09-09 - Rating: 5)

    My technician was very thorough, efficient, and did a great job. Same day service was a lifesaver. I had a technician in my house less than two hours after contacting late in the evening. I will definitely use this service again if needed.

  • Review 98 (2022-11-16 - Rating: 5)

    Ethan, Will, Ethan and Josh were all fantastic. Next-day repairs cant be beat!! Timing conflicts for a small call-back meant we had to reschedule several times, but everyone was so accommodating. This was the second time weve used RR and we will definitely use them again! Thanks team!

  • Review 99 (2021-11-15 - Rating: 5)

    Tyler was a wonderful technician. Very knowledgeable and professional. He took the time to do the job right, thoroughly, and explained to us what he found, how he fixed it, and went over the warranty of the work he did. Would recommend him and this company again!

  • Review 100 (2021-11-22 - Rating: 5)

    Colt was very friendly, very informative, and very professional in every way. He was also very helpful in helping us locate our water heater that was hid behind a wall and where our water shut off valve was since we had only been living here a short while and was not shown where these things were. We will definitely be using Roto Rooter again when we do some home updates in the future. Thanks for getting our home supplied with hot water again , Colt. We really appreciate you! 😊

  • Review 101 (2022-05-29 - Rating: 5)

    Brayden was fantastic, knowledgeable, timely, and honest. He helped fix our toilet and leak despite it being a holiday weekend. Very personable and professional! Will be using him for anything else we may need again in the future for our home or the rentals we own. Thank you so much!

  • Review 102 (2022-02-27 - Rating: 5)

    Had a Sunday morning toilet clog. Called Roto Rooter and Josh was there in a short time and quickly fixed the problem. Very nice and professional. The work is also guaranteed for up to a week. No extra charge for a weekend call.

  • Review 103 (2021-12-01 - Rating: 5)

    We had a wonderful experience from Gary and Josh today. They were fast, kept us informed and were honest and transparent with what they were doing every step of the way. There’s nothing worse than when you feel powerless and uneducated in something because of fear you’ll be lied to. These two were straight up and gave options for our repair. They stayed late to make sure everything was working and they were personableThanks guy!

  • Review 104 (2016-07-25 - Rating: 5)

    I scheduled my appointment online this morning while at work, was pleased that I could get someone out so soon. My appointment time was 12-2:00. Two calls from the dispatched I missed due to not being able to answer call due to be at work. I was extra pleased that my appointment time window could be extended. I received my call that a tech. was on his way. Ron my tech for the afternoon, had a pleasant and welcoming face; he took the time to explain what has caused the clogged drains. Ron explained that both my laundry drain and floor drain had to be cleaned in order to achieve the best results. After some time both drains were clean and water drained just fine. Thanks Ron for your patients and taking time to explain the work in detail.

  • Review 105 (2024-05-16 - Rating: 5)

    Got out to us very quick for a leak. Was professional and knowledgeable. Would recommended Jacob and Luke to friends and family!

  • Review 106 (2021-03-30 - Rating: 5)

    They were great, the sewer backed up into my basement and these guys were called in. They were incredibly professional, polite and thorough in their job. They got rid of the 6 in deep sewer water in my basement and then not only cleaned the sewer lines but also cleared out all the damaged and ruined items in basement and finally sanitized. I would recommend anytime.Only even possible downside was having to wait for them, but as it was a pop up issue I am sure they were as quick as possible.

  • Review 107 (2020-12-08 - Rating: 5)

    Will and Dave were kind and compassionate. Will got right to fixing the leak and Dave even contacted my insurance to get things moving. They were here to help pretty fast. I’m thankful!UPDATE: This link won’t let me add a separate review. I need to add that Jordan and Anthony with water restoration have been amazing! These guys have been to my house everyday for the past 4 days making sure everything is drying as it should. I appreciate their hard work and kindness. 5 stars for them!!!

  • Review 108 (2022-09-10 - Rating: 5)

    Tyler was amazing help today! He was very helpful and answered any questions I had. He also fixed the problem to the best of his capabilities and got me set up with the next team to continue solving other issues that arose.

  • Review 109 (2018-02-01 - Rating: 5)

    The phone scheduler was helpful and friendly and answered the phone at 6:00 am. The gentleman who called and confirmed our information and gave an estimate of technician arrival time was friendly and professional. The Technician (Michael Seas) arrived on time, was friendly and thorough in explaining the quote and what he thought needed done. He promptly set up his equipment and cleared our sewer line from the house to the road, snaking the line twice to be sure. After completion he was prompt and professional with taking care of the bill and explained how the 6 month guarantee worked. Ive used Roto-Rooter in the past and will continue to do so, the service is definitely worth five stars.

  • Review 110 (2023-07-02 - Rating: 5)

    Will did an amazing job fixing the blockage in our shower drain. He was professional, knowledgeable, and friendly. I definitely recommend RotoRooter for any plumbing needs

  • Review 111 (2021-10-17 - Rating: 4)

    Our service technician was great and very friendly. He explained the issue and suggested solutions. We did have trouble with someone showing up at the scheduled time, but I was called before they were heading to the my home. Other than the time issue our experience was great and our issue taken care of.

  • Review 112 (2022-03-19 - Rating: 5)

    He came right in and got the job done. Very professional, I really appreciated how he made sure the job was at A1 status very concern taking this work serious. That really means a lot for a customer especially one like myself who has been working all day single mother and was stressed about if it would get fixed or not. Great experience.

  • Review 113 (2018-06-24 - Rating: 5)

    The drain specialist that came out to help me with my clogged sewer pipes was both knowledgeable and very friendly. He finished up in a timely manner and did not stop at that. Everything was cleaned up like before he began working and he made sure we were happy with his work before he left. Great crew.

  • Review 114 (2016-10-16 - Rating: 5)

    Both service persons were exceptional. Observing the trainer with the trainee very interesting. It was obvious they were a good team. They communicated well between them and also with me. They kept be informed as to what they saw needed to be done and the costs. They were both professional and also very friendly. They did their job efficiently and left no mess whatsoever. Never said this before about repair persons no matter had good and professional they were, but it was a pleasure meeting these two individuals.

  • Review 115 (2022-09-22 - Rating: 5)

    Ethan from Roto-Rooter of Dayton did a phenominal job of inspecting and recommending a septic tank pumping to fix a main-line blockage. He was a lifesaver for my wife and I! Also gave honest recommendations for businesses who come out in a timely manner to do so for us! Thank-you! Highly recommend!

  • Review 116 (2023-02-17 - Rating: 5)

    I called in a double sink backup originally the first guy ran the main line but never fixed the sink clog. The second team came with a camera guy. They cleaned out the double sink issue and ran the main.This was done at no extra charge to the first call. Awesome teamwork and performance.

  • Review 117 (2022-11-17 - Rating: 5)

    The waste water line was totally plugged from the bathroom to the septic tank. Max diagnosed the problem and the plan to resolve the problem. He then proceeded to complete the job by cleaning the line and checking to confirm that the lines were clear and functioning properly. He was easy to talk to and he explained what would be done and the cost of the job. I would highly recommend him .

  • Review 118 (2021-11-07 - Rating: 5)

    They arrived within 2 hours of calling and worked all day to try and unclog drain. The clog was very complex. Dealt with three people from company. All were very friendly, courteous and did their best to minimize the mess. The initial person dispatched worked diligently for many hours trying to unclog the main drain. Will need to wait until tomorrow to try and fix it though. Everyone was very professional. We have used Roro Rooter in the past and will continue to use them.

  • Review 119 (2022-03-25 - Rating: 5)

    We called 3 other places to come and fix our plumbing issues on a Friday afternoon. None could come until Monday! Called RotoRooter and they were there within a half hour. Technician was so nice and friendly, and hard working. I really cant say enough good about him! Finished quickly and efficiently! Will always skip calling others and go with Roto rooter the first time!

  • Review 120 (2023-11-04 - Rating: 5)

    Both showers and toilets were backed up, they had a person here in 40 minutes. Cleaned out the main line, put a camera down to show me what it looked like in there, and then made a few suggestions. He even got the kids cup that was jammed in my disposal out, because he asked if there was anything else that needed to be looked at while he was here.

  • Review 121 (2021-03-15 - Rating: 5)

    My sewer was backing up into my downstairs. Called them and they were out in under an hour. They also were done an gone in under an hour. Problem solved. They were super professional and quick and gave me some great advice going forward. Roto Rooter is always great on getting the job done. They may be a little bit more expensive than other places around town but they know what theyre doing.

  • Review 122 (2022-05-11 - Rating: 5)

    Ron came out and unclogged and cleaned my lateral sewage line. He was professional and thorough. He even gave me some tips for prevent maintenance so the problem doesn’t reoccur and potential saved me thousands of dollars. Needless to say I’m very satisfied with the results and would recommend him to anyone.

  • Review 123 (2020-05-27 - Rating: 5)

    My plumber-technician was on time and very professional. I appreciated his expertise and explanation of my service options based in part on his own years of experience. I needed an outside drain pipe cleared of roots and other debris. The whole process took about an hour and I am very pleased with the results.

  • Review 124 (2017-09-20 - Rating: 5)

    Josh and Kaleb came on time as scheduled. Explained my problems and gave me options then worked with me on cost. The made the repairs to both toilets and I coudnt be happier. Fast, friendly, precise and satisfied. I would use this company again and ask for those two gentlemen. They were outstanding and provided excellent customer service. Both had great inter-personal skills which made paying for the service much easier.

  • Review 125 (2021-02-16 - Rating: 5)

    Amazing company. Called when nothing was draining and they came out first thing the next morning. Ron was the service representative that thoroughly explained what was going to happen and the plan on how to resolve the issue. Once he discovered the problem, he explained why and how we can be proactive on how to prevent the main drain from being blocked. He kept us informed every step and explained why he was doing it and the expected results. He was super friendly very professional and during these times, wore his mask the whole time and maintained as well as possible social distance. I give him and the company 10 stars if possible. I was so upset when this all started and the representatives on the phone and Ron calmed me down and made what was a disaster a minimal inconvenience 👍🤩

  • Review 126 (2020-05-21 - Rating: 5)

    Professional, knowledgeable and got the job done. Came in and fixed the issue right away and gave great tips to use in the future. Minimal wait time for them to show up from first phone call, issue was fixed in 15 minutes and the technician was so incredibly friendly and professional. We are now Roto-Rooter customers for life.

  • Review 127 (2021-10-14 - Rating: 5)

    Blake came out to our house to fix a clogged toilet. He showed up on time and was friendly and professional. He explained what he thought was wrong from his experience with similar issues and he was spot on. His service was quick and he didnt leave any mess. He made a recommendation to correct the issue in the future. I am very happy with Blakes work and will welcome him back to my home anytime. Thank you Blake.

  • Review 128 (2021-10-26 - Rating: 5)

    Nathan was sent out as I requested to have him come back. He had done a job last year and I was impressed. Im a single female with no experience in this area and always a little leary having to have work done. I feel Nathan is professional and the prices seem to always be fair. Always could use a little discount and he has always offered me one. There were 2 jobs to do this time and he was able to repair both problems with no issues. I enjoy his friendliness and enthusiasm about his work. Thanks for sending Nathan. Id like to call him my personal plumber.

  • Review 129 (2020-12-15 - Rating: 5)

    We had several major drainage system leaks in significant portions of our old cast iron pipe layout totaling about 15 feet. To make matters worse the problems were located in a tight crawlspace. Shane (#3584) and two other technicians were very efficient and did an excellent job removing all of the old pipe and replacing with new PVC. The crew was very professional, courteous, and took extra time to explain the details of the situation and answer all of my questions. They left the work area extremely clean. The price seamed very reasonable. I will no doubt utilize Roto-Rooter for any plumbing needs in the future!!!

  • Review 130 (2021-01-20 - Rating: 4)

    Great service from Nathan! Very personable and professional. Drain cleared quickly.Only 4 stars instead of 5 due to the fact that Roto-Rooter considers this a flat rate job, and what took less than an hour was quoted at $389. Nothing wrong with the service or the the tech Nathan, just seems like something like this ought to be an hourly job and not a flat rate gig.

  • Review 131 (2019-10-24 - Rating: 5)

    I was very pleased with the service I received from Roto-Rooter. Brent, the service provider, was very professional and very informative when asked questions concerning what work was going to be done and how the drain stop could be changed out for a different kind. He even showed me how to remove the current drain stop. In addition to the information he provided he also explain what tools I might need to use to remove the stem so that a greater depth screen could be installed. I felt that the information that he provided concerning the maintenance of the pipe with their product would be beneficial in the long run and how cost effective it would be do not have to be too concerned about future backups over the next five years. Brent, was very professional in his handling and explanation of what he was going to do to clear out the drain all the way to the basement. I felt that the charges that were agreed upon after the discount was applied was very reasonable and well worth the hassle that had been going on for quite a long time with the drain.

  • Review 132 (2016-03-15 - Rating: 4)

    Very good job. Technician arrived within 2 hours, job took another 5 hours. He even gave me advice to keep the problem from happening again. He cleaned up after himself very well, I think it was cleaner when he left than when he arrived. It was a bit pricey, but I was able to find an online coupon to save $50. I would definitely call them again.

  • Review 133 (2017-08-25 - Rating: 5)

    While it was issue we never wanted to have (main drain issue), Dale was personable and knowledgeable. He was able to direct us to the right fix, at the lowest cost possible. When the crew came out the next day to fix it they were professional and respectful. They answered all questions and did the work timely. We would and have recommended Roto-Rooter to anyone.

  • Review 134 (2021-11-14 - Rating: 5)

    Nathan W installed a battery backup sump pump. He was very professional and went above and beyond. I really appreciated that he explained the process and made sure I knew how to operate it before he left. I have such a piece of mind with the backup system and wifi alerts. Thank you for a job well done. I will be calling in the future for more plumbing jobs! Definitely recommend.

  • Review 135 (2022-05-02 - Rating: 5)

    Ron and his team were absolutely awesome, said they were going to be here between 8-10am and showed up at 8:30 and got everything done by 10. Very professional and nice guys to have come work on your home. Will never go with a different company after this great experience by Roto-Rooter

  • Review 136 (2024-08-30 - Rating: 5)

    Excellent customer service! Derrick at the call center kept use updated on out technicians status until he was qctually in rout to our home. Upon arrival, Cody quickly assessed the situation, tracked down the issue and promptly corrected it. Weve used them in the past for emergencies, and will most certainly use them again!

  • Review 137 (2020-12-06 - Rating: 5)

    My technician Will and his associate were very professional. They quickly determined what needed to be done, gave me a price quote and fixed the pipe/faucet issue. They were very cognizant of COVID-19 and practiced all safety precautions (gloves, masks, shoe covers). Thanks for a job well done. Excellent customer service was provided.

  • Review 138 (2016-04-25 - Rating: 5)

    John did a wonderful job of clearing my drain in the sink. He was very considerate in making sure the area was clean after he finished. He made a point of putting on shoe covers before coming into the house. Great customer service and attention to detail. I would definitely recommend Roto-Rooter to others.

  • Review 139 (2018-08-17 - Rating: 5)

    We were having issues with our main drain being clogged and had a plumbing company come out to clear it. Within 2 days the line was clogged again! This time we called roto rooter and they had a tech out to help us within two hours. Barry, the tech, was very friendly and knowledgeable about the drain issue we were having. He examined the distance our drain was from the city and knew what equipment he needed for the job. He happily fixed our drain problem late at night and ensured the drain was properly cleared before leaving. He informed us that a supervisor would be out within a day or two with a camera to check that the line was cleared. He also told us this service is backed with a six month warranty which relieved our stress. Thank you Barry for your service we appreciate it!

  • Review 140 (2018-02-17 - Rating: 5)

    My sump pump died and needed replaced. They were able to come out within a couple hours of the call. Josh R. was awesome! He was friendly, experienced, and fast.Above that, he was caring. He noticed some other issues that may have involved a potential propane tank leak. Josh was there while the propane inspector came over and thoroughly questioned potential problems. This demonstrated how much he cared about my safety. Thankfully, there wasn’t a propane leak. However, I felt relieved and reassured. He definitely went above and beyond my expectations.I’ll admit, I the job could have been done for less, but this level of service and caring is worth a premium price.

  • Review 141 (2016-07-11 - Rating: 5)

    While remodeling our bathroom on a Sunday, we ran into some complications and called Roto-Rooter. The service we received was quick and very thorough. The men who came to our home were very professional and explained everything in detail. They did a fantastic job!!!!! Very satisfied customer.

  • Review 142 (2018-08-31 - Rating: 5)

    Called when we had a backed up kitchen line, causing an overflow in our basement. Placed call at 6:52 AM, estimated arrival between 8-8:30, tech arrived promptly at 7:58, service completed around 8:35. Ron (employee #3726) our technician was courteous, professional, explained everything completely & was very helpful. Would recommend based on both expediency and quality of service!

  • Review 143 (2021-10-31 - Rating: 5)

    Colt was our technician and he was able to replace our water heater in less time than what he estimated. He was very personable and knowledgeable and if we ever need Roto Rooters services again, hopefully he is our tech. Thank you!

  • Review 144 (2017-07-08 - Rating: 5)

    I had a complete blockage of my kitchen sink. Your tech upon arrival explained all the cost and what he would do. After agreeing and signing the paperwork, within 30 minutes he had the job completed put everything back together and explained the warranty and left. The techs name was Colt was prompt in arriving very professional in his demeanor and extremely efficient. I would recommend Roto-Rooter if all your techs are as efficient and professional as Colt.

  • Review 145 (2016-02-01 - Rating: 5)

    I was pleased with how they kept me informed about the arrival/delay of the repair technician. Once the technician arrived he accessed the situation, and educated me on what had happened and what process needed to be performed to correct the situation. The technician, Dan Long was very knowledgeable and took the time to explain how everything functioned once he completed the job. I appreciate his expertise, and was very pleased with the results.

  • Review 146 (2017-07-14 - Rating: 5)

    Ron from Roto-Rooter quickly established what the issue was and solved the problem efficiently. My drains are now running freely! He was out within an hour of my contacting them. I work 2 jobs and had only the afternoon off, I had contacted one other business that gave me an estimate of 6 days away to come out.....and I would have has to take the day off. Thank you for being responsive, knowledgeable and professional.

  • Review 147 (2023-08-10 - Rating: 5)

    Will Falwell was awesome! He got the job done fast and was very personable. Will definitely be using rotorouter for my future plumbing needs!

  • Review 148 (2018-05-15 - Rating: 5)

    I was having an issue with the main plumbing line in the house. Roto-Rooter showed up in a timely fashion, even calling to alert me ahead of time that they would be arriving soon. Ron finished his assessment quickly, and offered a few solutions. He even called his field supervisor out to my house to see what, if anything, I still had to do to completely fix the problem. I am very satisfied with the work that was done.

  • Review 149 (2020-06-01 - Rating: 5)

    We were extremely impressed with the technician Will Falwell. He was very professional and worked very efficiently! He was knowledgeable and skilled. Very polite!This is our second experience with Roto-rooter and they will be our go to for all plumbing issues!

  • Review 150 (2020-06-01 - Rating: 5)

    Our service Technician was Rick. He was very nice and came in and covered his shoes and had his mask on. He Asked us what the problem was. We showed him it was a washer that was not draining properly into the drain tube. He gave us an estimate and we agreed and signed the paperwork. He was very respectful and even told us how long he had been doing this. It was a good thing he came at the time he did, because we have a water softenerAnd just as he got the drain unplugged the water softener started. We would have really had a flood had he not gotten it done. A little water spilled on the floor and he and my husband cleaned it up. We were very pleased with the timely manner of the response and with this technician. We have used roto rooter in the past at a different Home that we owned. We have always liked the service. And would use them again.

  • Review 151 (2020-05-21 - Rating: 5)

    Jason McNeal #1083 arrived on time and he gave me an estimate right away. He was very professional and careful. His knowledge of the yard drains made his job quick. He cleared out a clog and got my drains running again. I highly recommend him and Roto-Rooter to treat you fairly and do the job right the first time. Thank you Jason for putting my mind at ease.

  • Review 152 (2017-12-04 - Rating: 5)

    The tech was clean, polite, and professional. He listened to our concern and provided advice as to how to prevent this type of clog in the future. He was up front about the cost before he began the work, and was able to have everything completed and running within an hour. I will definitely be using Roto-Rooter in the future and recommending their services to others.

  • Review 153 (2022-08-20 - Rating: 5)

    William came and replaced my hot water heater. He was very professional and clear about the process from start to finish. I would recommend him to anyone who needed roto-rooter. I definitely will ask for him if I need further help.

  • Review 154 (2021-12-03 - Rating: 5)

    I was really stressed about my drain not working. I just bought this house and my appliances are coming in two days and the drain for the sing machine was clogged. He came in cleaned out the pipe and even cleaned up the bit of water that was on the floor. Im so happy with the professionalism and kindness. He was compassionate towards my stress and when he left my anxiety had decreased. I will definitely be calling again if I have an issue and I will request Colin.

  • Review 155 (2021-11-25 - Rating: 5)

    My technician was simply amazing!With 5 kids running around he was still able to do is job, interact with them and give me tips on how to avoid my problem. I’d give him 5 starts alone. I really like that the company also offers a warranty on their work! If something was to clog in my sink again within 6 months it’s covered under my warranty. (You don’t have to pay extra for that btw)100% recommend

  • Review 156 (2021-12-06 - Rating: 5)

    When we called for service, the secretary asked about the problem and worked with us to assign a same day service window. Our plumber Mike sent a text when he was 30 minutes away. Upon arrival, he quickly assessed the problem, explained in detail what he was going to do and soon took care of the issue. Before leaving Mike gave us tips on future care of the system. Very professional and courteous from initial phone call to job completion! Highly recommend Roto-Rooter!

  • Review 157 (2021-12-16 - Rating: 5)

    The tech who came to my home, Raven D., was patient, professional, and extraordinarily diligent. This wasn’t an easy clog to clean out. Raven only had a 50 ft snake the first night and couldn’t reach the clog. He came back the next morning with an associate and spent the entire day trying to find the bldg clean out (it was not around the unit) and ended up snaking to the unit’s parking lot, which is adjacent to the bldg, to finally complete the job. He said the job wasn’t done until he found, and solved, the problem. Incredibly impressed by this young man. He is a great representative for ROTO Rooter and should be recognized as such by the company.

  • Review 158 (2020-09-12 - Rating: 5)

    I 100% recommend calling Roto-Rooter. I had a main line clogged. Everything was backing up. I called at 9am. Chuck got here within 20min. He was friendly and informative. The entire job was done by 10:30am. The price was fair and simple. If youve got a problem give them a call!

  • Review 159 (2021-02-12 - Rating: 5)

    Ron was extremely courteous, professional and efficient. And he went above and beyond to show the Care for my home, in appreciation for my 25 plus years of using rotor rooter.He is right up there with my good friend Greg who replaced my lift pump 4 years ago.Thank you, Michael

  • Review 160 (2021-06-06 - Rating: 5)

    This rating is for Josh, not the overall experience. Josh arrived and assessed/fixed the issue in a very short time. Very respectful, friendly, and was wearing his mask. He gets 5 stars 🌟. Appointment time was between 8 &10 AM. When we hadnt heard from anyone at 9:50 we called to check the status. Good thing we did..dispatcher (Carla) said she called about an hour earlier to send someone out but she hadnt. She was adamant that she had called us. I told her that she had not several times. I left 2 phone numbers but neither rang, even checked my call log and no missed calls (although I already knew that). Then she had to admit she had made 3 calls to dispatch a plumber to people but got no answer and removed their name and number (including mine) from the dispatch list and she hadnt documented the numbers she called/removed. In the meantime, we had water diverted into a bucket that had to be dumped every 5 minutes, at least an hour longer than necessary because of her screw up. Josh 5 stars. Because of delay due to dispatchers screw up, 2 stars. When it comes to water on your floor, an extra unnecessary hour is too long to wait.

  • Review 161 (2018-11-23 - Rating: 5)

    We had a clog (tree roots) in our drain down by the main line and Ron (3726) addressed this issue with no issues at all. He was very professional in explaining the what he would have to do, the cost, and even reviewed the plumbing back toward the house to ensure no issues were there.As a final follow-up, he inspected the drain run with a camera to ensure everything looked as expected.This was a great outcome with Ron and the Roto-Rotor Team from the time I made the call into service to the time they dispatched Ron.

  • Review 162 (2020-12-11 - Rating: 5)

    Before Shane arrived I had plunged the toilet for hours with no effect. Once he arrived he was totally professional and friendly. He even petted our dogs and cats like he knew them! That made it so easy for us. It took a little work but eventually his machine revealed the culprit. It was shop towels used when the house was flipped before we bought the house 18 months ago. Thank you Shane! Your hard work is much appreciated!

  • Review 163 (2018-02-23 - Rating: 5)

    Amazing service. Within the hour of calling to schedule the appointment, kind of an emergency (flooded basement) dispatch called with the name of the tech who was on his way. The tech, Tony Bailey #3717 was very polite and professional. The problem was fixed and the charge was actually very reasonable - for an emergency call and as quickly as they fixed it. Awesome experience. Thank you Roto-Rooter and Tony ☺️

  • Review 164 (2022-03-11 - Rating: 4)

    To start, when I called they had same day appointments which is unheard of, after scheduling an appointment for the next day was when things got a little negative and the reason for the loss of star. I had scheduled for between 9 and 11, I got a call from dispatch at 10:30 saying everyone is behind schedule, but we were next in line, I did not see a plumber until 2:30. That being said, I dont think there is anything that could have been done differently by the people involved in the process. The reason I still take a star for it is, I used a bigger name company and paid a little more for it because they have more plumbers and are usually more timely in response. They were unable to hold up their end of the deal for why we look the other way when they charge more, and I still ended up losing a day of work to this, so it is only fair they lose a star. The one suggestion for the company is maybe consider scheduling less in a day to avoid these situations. After the next available plumber got here, he was very nice and respectful, he endured me chatting at him all afternoon, asking endless questions. And he even gave me some pointers on other plumming related projects that I wanted to take care of myself. If you get Evan at your house I can assure you, you are in good hands. All in all, good experience. If you see posts about how high the prices are, I would expect those people dont realize how much plumbing costs.

  • Review 165 (2017-04-15 - Rating: 5)

    We called on a Friday afternoon and they sent a representative within one hour. He explained the charges and went to work immediately. He was careful not to make a mess, covering all the work areas with plastic covers. He was able to resolve the problem within 30 minutes. He charged us exactly what he quoted us and even gave us a veterans discount. What a wonderful experience to have a company so professional and customer service friendly. I will never use anyone else for my plumbing needs! Thank you!

  • Review 166 (2016-03-23 - Rating: 5)

    Roto-Rooter is always a great outfit. I had a sink backup late in the afternoon and they had my appointment set up within an hour of my service call application on-line. Service tech Randal was 100% professional. What seemed like a routine job turned into a 2 hour mystery process, yet Randal was patient, calm, and collected throughout. Would definitely recommend them for any of your issues.

  • Review 167 (2021-12-14 - Rating: 5)

    Our technician, Nathan Wood, was very professional and worked diligently to find where the problem was that caused water to cover part of the laundry room floor. He explained everything, cleared out the clog and cleaned up afterwards. He was there in about an hour on a Sunday afternoon and Roto-Rooter does not have an upcharge for Sunday work. We are highly pleased with every aspect of our service call.

  • Review 168 (2018-11-03 - Rating: 5)

    Ron (tech) # 3726 was very prompt, my appt was 8am-12pm he arrived a few minutes before 8. Ron was very patient with me. I had a lot of questions about what was going on with my drains. He figured out what the problem was and explained to me what needed to be done. Ron told me everything he was going to do. He also gave great advice on what to do from now on and what to look for in the future. I am thankful for all the hard work he put in this morning with my drains. He is an amazing asset to the Roto Rooter family and the reason I will recommend this company to all my family and friends. Thank you again for sending such an experienced tech like Ron my way.

  • Review 169 (2018-10-25 - Rating: 5)

    I liked that Roto-rooter sent Chris #1606 out. He was great from the very firm handshake at the beginning of our inspection. I was so glad he wasnt a overweight plumber guy. He was very helpful in showing us that our lines were clear. We would ask you guys back if we need anything else. Thank you so much.

  • Review 170 (2021-10-09 - Rating: 5)

    Will is a very respectful, young man. Thankfully, he knew where to look for the water shut-off valve. We had no idea where it was. He replaced our old tankless water heater. He knows his stuff and kept his cool when our old plumbing caused some issues. He explained what he was doing and how he would be doing it. He was friendly and tidy. I would recommend this Roto Rooter to my family and friends.

  • Review 171 (2022-08-08 - Rating: 5)

    Greg was great! He came in, showed me what was wrong and explained everything in detail. We had a leak in our shower and he replaced and updated our valve for us. Would recommend Greg and Roto Rooter!

  • Review 172 (2022-09-09 - Rating: 5)

    Brayden was very professional, friendly and knowledgeable. He was able to successfully clear one drain of 2 drains that were clogged. He exhausted all efforts to clear the second drain before recommending another solution. I really appreciated his effort and felt like he went above and beyond.

  • Review 173 (2018-02-19 - Rating: 5)

    Rotor Rooter came within a reasonable time. Very pleasant staff who was able to identify the problem right away and knew exactly how to fix it. Very good service! Todd Parks (the technician) also went to lengths to explain to me he thoughts on what the problem was and kept me up to speed on what he was doing, very nice.

  • Review 174 (2022-02-13 - Rating: 5)

    William was our technician and he was amazing went above and beyond to make sure our problem was taken care of. He came at midnight and stayed till nearly 5 in the morning. I will always use roto rooter as long as people like William are providing their service

  • Review 175 (2017-10-07 - Rating: 5)

    Todd was here on time and preformed the needed work very quickly. He was polite and very helpful and explained the issue I had in detail. I am very satisfied with the service and would not hesitate to call them in the future if I need any additional work done.

  • Review 176 (2021-10-13 - Rating: 5)

    Marcos was great! He worked through the night on a tough clog at our house, and managed to get things working right again. Very much appreciated the quick response time (tech onsite within 4 hours of calling) based on the urgent nature of our required repair.

  • Review 177 (2022-08-04 - Rating: 5)

    I called Roto-Rooter and immediately got a response. I was quoted a 2 hour window in which my technician, Ron, would come help me with my toilet. I didn’t have to wait the full 2 hours, and Ron was as sweet as can be and explained everything in detail to me. I absolutely recommend Roto-Rooter!

  • Review 178 (2019-11-18 - Rating: 5)

    My Roto-Rooter tech, Evan, was at my door in under half an hour. He was professional and friendly, and was happy to answer all my questions. He didnt just snake my drain, he took the time even after it was draining to make sure it was completely clear and made sure the shower was super clean before he left. I definitely know who to call if I ever have another issue. If your in the dayton area ask for tech #2040 he was great.

  • Review 179 (2021-03-13 - Rating: 5)

    Roto-Rooter was on site within 2 hours of my call to address my backed up main line. Shawn was our plumber. He was extremely professional and polite. He explained every step of what he was going to do. He answered all of my questions and addressed all of my concerns. I would highly recommend Shawn and Roto-Rooter.

  • Review 180 (2016-09-06 - Rating: 5)

    This morning I was washing a load of clothes and as soon as it hit the drain cycle, both my tub & toilet were full of water. I called for service @ 7:05 this morning and was able to have everything resolved before 11:00am...and the same day! I appreciate the quick turn around time on getting my drains unclogged. I really appreciate both the technicians courtesy and skill set on what needed done! I would definitely recommend Roto-Rooter for all your drain needs.

  • Review 181 (2022-02-21 - Rating: 5)

    We were able to schedule our appointment online! Greg arrived within the expected time frame and everything was done efficiently and professionally. We were pleased to have our numerous issues successfully resolved so quickly.

  • Review 182 (2017-12-02 - Rating: 5)

    Roto-rooter was very professional... Dustin was polite and efficient in solving my plumbing problem. Also received a visit from Drew who handled the setup for a cleanup. Ive never experienced a water problem in my household so I was not aware that cleanup services were so costly. Overall, we were pleased with the prompt response with our after hours situation. Thank You!

  • Review 183 (2016-11-02 - Rating: 5)

    The technician arrived 45 within my call to schedule service. John was great! Very professional, confident, and courteous. He resolved my problem quickly and efficiently. I felt very comfortable having him in my home.

  • Review 184 (2017-01-16 - Rating: 4)

    I called several plumbing companies Saturday and Roto-Rooter was the only one that returned my call and would come out the same day. They were a little pricey but the technician was knowledgeable and fixed our Moen shower cartridge quickly. He was willing to look at a couple minor concerns to finish out the hour and did let us know about a coupon we could use.

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