Paul Davis Restoration of Mid-Michigan
Located in Mason, Michigan
Address: 1155 Temple St, Mason, MI 48854, United States
Phone: +1 517-676-8000
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Building restoration service
- Contractor
- Fire damage restoration service
- Water damage restoration service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-11 - Rating: 5)
Extraordinary service and I go so far to say kindness. I am 78 and my wife is in a nursing home. We had a lightning strike that went through the plumbing and burst a pipe inside a wall…very flooded basement with asbestos tiles Paul Davis & Co were there within 18 hours of water shut off. Mark Jacob was our project manager throughout. Moving out a lifetime of stuff from the basement was an emotional and physical ordeal. Mark sent teams out several times to help me. (Kids out of town, most friends not physically up to helping). Mark was there to help choose paint, flooring and carpet. The workmen were skilled and friendly. Honestly, I missed them when the job was done. Also, the insurance company knew their work and accepted everything Mark proposed without a single problem. I couldn’t recommend Mark and Paul Davis more highly. -
Review 2 (2024-09-26 - Rating: 5)
I worked with Paul Davis to restore my basement after it had been flooded due to a sump pump issue. From the mitigation to the final restoration, I was impressed with the speed, thoroughness and professionalism of the Paul Davis team. Mark Jacob who was in charge of my restoration did an excellent job of keeping me informed throughout the whole restoration process. Mark is an excellent representative for your company. Now that the restoration is complete, my basement looks like it did before the flooding incident. Someone who never knew about the flooding incident, would never know the extent of the damage just by its appearance. That is a testament of the excellent workmanship of Paul Davis team. I would refer the Paul Davis team to anyone who is in need of Restoration or Remodeling in their home or business. -
Review 3 (2024-08-14 - Rating: 5)
Our house had major damage from a huge branch crashing through the roof. Our insurance company called Paul Davis and they were on site in 30 minutes working on securing our roof. Ayden and Hunter were excellent. They knew what to do, communicated very well and helped us remain calm in the middle of our house disaster. All of the Paul Davis people have been excellent, but we wanted to especially thank Ayden. As our project progresses, I’m sure I’ll have more names to add another review. They’ve all been good! -
Review 4 (2025-01-07 - Rating: 5)
New Years Eve the worst scenario I could have ever imagined happened my finished basement flooded and Hunter and Aidan made that terrible matter to deal with way Better with their kindness, caring , explanations, and quality of customer service and work. Regardless how stressful this was for me having these two to be in my corner and working on my home made it so much better. Thank you to Aidan and Hunter -
Review 5 (2024-09-18 - Rating: 5)
The folks at Paul Davis are amazing to work with, fast, responsive, kind and thoughtful. They do great work and are very knowledgable, which comes in handy when you know nothing about the work they do. I would recommend them to anyone needing help in the area. Ryan and Tony were always on time or early and were very personable which makes these events a little less stressful. -
Review 6 (2024-07-22 - Rating: 5)
I recently reached out to Paul Davis Restoration of Mid-Michigan to address water damage that occurred in my elderly parents basement. Living far from them, I was initially concerned about managing the situation from a distance, but my experience with them exceeded all expectations. Hunter, our point of contact, was incredibly helpful, honest, and transparent throughout the entire process. He provided me with a detailed and accurate explanation, ensuring that my parents received the best possible solution for their needs. Hunter not only assessed the water damage but also took the time to close off a high window that had allowed the water to enter in the first place, showing a level of dedication and kindness that is rare to find. I recommend them to anyone in need of restoration services. Your professionalism and kindness are truly appreciated! -
Review 7 (2023-11-01 - Rating: 5)
The team we worked with during mitigation explained the process to us clearly, answered all questions and were professional in all matters. I definitely would call Paul Davis again if I needed their services. -
Review 8 (2024-07-15 - Rating: 5)
The communication, response time, and professionalism were excellent across the board: The office staff, the estimator (Hunter), the job supervisor (Ayden), and crew. Special thanks to Ayden for his calm, clear, respectful, and caring demeanor. He was such a pleasure to have here. -
Review 9 (2024-11-15 - Rating: 5)
Great work. Found major issues adjuster missed. Helped in dealing with insurance even after all work was completed. Thanks very much. -
Review 10 (2024-09-09 - Rating: 5)
Wonderful, kind service! Competent and friendly. Would absolutely use them again! Our main contact, Ryan Smith, was great! -
Review 11 (2024-06-03 - Rating: 5)
Awesome service from Hunter! I called late on a Sunday and Hunter was here at 9am Monday morning. They did even offer to come out Sunday night. He cleaned up our water issue thoroughly, and checked in on the progress throughout the week. I can’t recommend them enough! -
Review 12 (2024-04-25 - Rating: 5)
Did a great job. The crews were kind and answered all sorts of questions. Overall we are very happy with the work done on our home. I would and have recommended Paul Davis Restoration. -
Review 13 (2023-12-07 - Rating: 5)
John Adams, our project manager, was terrific in coordinating the different skilled trades to replace our kitchen and dining room wood flooring and refinishing all of our first floor wood flooring. He coordinated demolition of damaged basement ceiling, paneling and flooring with replacement with drywall and painting, and replacement of the basement floor with vinyl tiles. He coordinated the arrival off the different work crews with our schedule to be as non-disruptive as possible. His projection of the finish date was on time. The teams that he engaged were hard working and did good work. He responded to our concerns by addressing and solving them to our satisfaction. We are fortunate that he was assigned to our project. I highly recommend him. -
Review 14 (2024-06-12 - Rating: 5)
Devyn and his team were fantastic. They helped out a client of mine that was in a real jam. Water is gone and no more issues. I would highly recommend them. -
Review 15 (2023-09-01 - Rating: 5)
The team from Paul Davis was simply the best. If I could give them 100 stars I would. They were empathetic during a tough time, worked tirelessly even though they were exhausted from the many emergencies in the area, and simply provided a wonderful customer experience. When other companies were too busy to even take my name were there quickly and never stopped until the job was done, and done well. I would recommend them above all others! -
Review 16 (2023-10-31 - Rating: 5)
Very professional, extra patient with all of my many questions and concerns. The communication was outstanding throughout the project; both from the project manager to his crew and also with me. The initial assessor was at my home in less than 2 hours, and clean-up started very quickly after the initial event. Highly recommend Paul Davis Restoration! -
Review 17 (2023-12-05 - Rating: 5)
Paul Davis restoration team is incredible! They were so easy to work with and were thorough. Ayden and Cameron did an exceptional job at keeping me well informed of the processes and helped me with all of my questions. Without a doubt a hard working team! They were fast and did a great job! -
Review 18 (2023-03-21 - Rating: 5)
If you experience some sort of catastrophe in your home—flood, fire, freeze—THIS is the company you want to call. The crew at Paul Davis Mid Michigan is top-notch. They were incredibly thorough, super responsive, and extremely pleasant to work with. I felt they treated my home as if it were their own. They expertly managed our water mitigation, and even though they were extremely busy after a spate of subfreezing weather, we always felt like they had the time to deal with our situation—their customer relations skills and follow through are exceptional. They also did a great job liaising with the insurance company, which is a huge bonus. Five stars, A+, 10/10—these guys are the best. -
Review 19 (2023-12-14 - Rating: 5)
We had damage to our house. Our insurance company recommended Paul Davis. Extremely happy with the results! Special acknowledgement goes to Sunshine. Her communication and customer service exceeded my expectations. Ill certainly recommend Paul Davis to anyone who needs home repairs. -
Review 20 (2024-09-16 - Rating: 5)
They gave us very helpful information, quality workmanship and help through the damage claim process still on going. -
Review 21 (2023-12-31 - Rating: 5)
While dealing with an unpleasant experience, Ayden made it easy. He and his team were polite, and professional. He explained everything every step of the way. They were thorough, neat, and respectful of our home. I hope I don’t need them again, but if I did hands down this is who I would call. -
Review 22 (2023-08-07 - Rating: 5)
The entire staff were very professional and hard working. They showed up to our house within an hour and a half on a Saturday evening and left at 11:30 that night. They continued the plan on Sunday and finished the flooded basement cleanup by Thursday morning. They had plenty of equipment to get our walls and carpet dry. Very impressed with Paul Davis Restoration. I wouldn’t look for any other restoration service!! -
Review 23 (2023-09-25 - Rating: 5)
Every interaction was professional, helpful and kind. They were very quick in coming out to evaluate our damage and to bring us an industrial dehumidifier. The crew that came to help remove our damaged stuff and drywall and insulation was efficient, calming and knowledgeable. Thanks to Hunter, Aiden and all crew for all your help. -
Review 24 (2024-03-08 - Rating: 5)
Hunter Knapp came to check out an odor in our second floor master bedroom checked the area and suggested to call an exterminator. He was very thorough and did a great job of explaining our situation. I would certainly recommend calling Paul Davis Restoration. -
Review 25 (2023-02-03 - Rating: 5)
This company was amazing! We used them for the mitigation process and now are moving on to the reconstruction process. The estimator Hunter was very kind and professional with me! The job supervisor Ayden was also kind and professional and did a great job at explaining how everything was going to work. The guys who came out to do the work and set all the fans ( Dillion and Noah) were also very respectful and professional. This meant a lot to us considering we have tried two bigger companies besides them who do the same work and we were not happy with either. Thank you guys for everything! -
Review 26 (2023-06-19 - Rating: 5)
Ayden Dreispal, senior estimator, was amazing and explained the complete process of removing the water damage to our home. He answered all of our questions and made sure to find any and all areas which were affected by the water damage. When I did have any questions and left a voice message he would call back within a few minutes, even on a Saturday. Ayden came out every day for a week checking and making sure all the areas were drying out completely. My husband and I are extremely happy with the work Ayden and Hunter did on the 1st stage of this job. We are very confident after meeting with Jerry Rehm, senior estimator, that the 2nd stage - remodeling will be a very rewarding experience also. We will definitely recommend your company to family and friends. Very professional and caring company!! -
Review 27 (2022-10-06 - Rating: 5)
I am so glad I chose Paul Davis to do the mitigation work for my home. Professional, prompt, and excellent worksmanship. Hunter and his team made sure the job was done correctly. A very caring company. I highly recommend them. -
Review 28 (2021-09-24 - Rating: 5)
I would highly recommend this company to anyone in need of help with flooding, mold, restoration, or remodeling (or honestly any other services they perform because I am sure they are great at those too!). The company is professional, friendly, responsive, and honest. Every employee I interacted with was helpful and cared about helping us out. They came in to follow up after we had a horrible experience with another company and what a difference it was! They could have been dishonest and taken our money for repairs that didnt need done, but they didnt. The guys who came out were friendly, very thorough, professional, and excellent at explaining processes and answering my many, many questions. I will definitely call them again for any future projects or needs we have. -
Review 29 (2022-09-27 - Rating: 5)
Hunter and Aydan did an amazing job. I’ve been really busy with work and they worked with my schedule. They’re always so polite and helped very quickly for a pretty nasty mold removal. They even took the time to swifter my floor after picking up. Awesome guys and amazing company -
Review 30 (2020-12-09 - Rating: 5)
Paul Davis Restoration was absolutely amazing. My home flooded in mid July due to flooding issues. It could have been so overwhelming but the team at Paul Davis Restoration was able to take care of everything for me and was so kind and informative along the way. The timeline with covid was always communicated to me up front. They were responsive, everyone was kind and able to explain things to me. Arvie, Aiden, Hunter and Matt all made this process easy to get through and my home is absolutely gorgeous. Good people and good company. I highly recommend! -
Review 31 (2019-09-19 - Rating: 5)
Our sump pump failed late Friday night and after some panicked calls and a emergency plumber visit, Paul Davis was there the next morning with fans to begin drying out the basement. We met our PM Matt the following week and discussed the basement restoration. He was great in explaining the process and what needed to be done. Although the timeline estimates were off, the work and carpenters were great. I was extremely satisfied with the final product and currently love enjoying our updated basement! -
Review 32 (2017-04-25 - Rating: 5)
I had a lot of water damage in my carpeted basement from sump pump failure. I called this company at 7:30 at night and within an hour I had two people at my house with equipment to extract the water. The very next day two more people showed up to rip out carpeting and paneling, and worked all day with very few if any breaks. I was more than impressed. They also brought huge fans and a dehumidifier. Every person was polite, smiling, handsome, and knew their job. It made this horrible experience so much easier. I felt that this company was taking care of me and really did care about my little house. They treated it like it was a castle. I appreciate all of them - Jerry, Dallas, Dustin, Diego, Jan, and I hope I didnt miss someone. This is the nicest group of people I have come across in a long time...and very efficient. If I could give this company more than five stars, I would.. Thank you all so much. -
Review 33 (2017-10-13 - Rating: 5)
We had a garage fire and smoke and water damage to our home. We are in the middle of the process at this time and have been amazed up to this point with the customer service of the entire Paul Davis team. Sunshine our project manager has made herself available at any time we need, returning calls and text quickly and helping us with design ideas as we rebuild. Miranda and her team have been right there side by side as they go thru contents. I can not say enough good things about this company. They truly treat you as if you were a family member taking our stress and absorbing it, and putting us at ease. -
Review 34 (2022-11-02 - Rating: 5)
I had water in my basement. I have used Paul Davis in the past and so when this happened this is the first and last phone call I made to any restoration company. There were prompt courteous and very professional. I have no problems with using them again and recommending them to other people. -
Review 35 (2024-06-03 - Rating: 5)
Hunter was very thorough and explained tithings clearly and concisely. Has shown respect and concern for our home. He has now passed the job off to the reconstruction team and we are anxious to get them in here. Highly recommended. -
Review 36 (2018-02-21 - Rating: 5)
Saved my sanity when my basement flooded. Dustin came out quickly, assessed what needed to be done, and he, the plumber, and his team were there to get the water out and plan the next steps. The men who did the work were unfailingly kind and courteous, hard-working, and highly professional. I just couldnt have asked for a better, more positive experience at a very trying time. These guys rock! -
Review 37 (2018-03-06 - Rating: 5)
Paul Davis Restoration was amazing. They gave me advise to help get the water to stop flooding in and were quick to have a crew out to dry it up. The project manager was personable and the crew did great work. I highly recommend them! -
Review 38 (2017-04-25 - Rating: 5)
Paul Davis handled my claim fast and efficient. Dustin came right to my house fast and got his crew going right away. He was friendly and made sure everything was done very well. From clean up to reconstruction they do it all. -
Review 39 (2024-08-16 - Rating: 5)
Am very happy with the work performed to remove the mold. Technicians arrived on time, took appropriate precautions to avoid unnecessary contamination and cleaned up afterward. There were parts of the original estimate that did not need to be removed, so that saved money. -
Review 40 (2024-07-17 - Rating: 5)
Hunter and Ayden were both great. They came out after I had sewage backup in my basement and did a very thorough job. They were professional, timely, and communicative during what must have been a busy time for them following back to back storms. Can’t recommend highly enough! -
Review 41 (2020-06-03 - Rating: 5)
Ayden was top notch. Was great to work with and walked me through every step in detail so I felt comfortable. I will remember my experience working with him forever. Great job! -
Review 42 (2024-07-09 - Rating: 5)
Aiden was professional and informational. He provided all the details before he got started with his work. He went above and beyond assisting us with our damages and also communicated with our insurance to make things flow smoothly. Aiden, thank you for helping us through this process, we truly appreciate your expertise in informing us of the situation and details. Thank you. -
Review 43 (2017-02-06 - Rating: 5)
Excellent customer service and job. I was very please as they responded very quickly, started the job soon after and worked very efficiently. I was very impressed with the project manager and the workers: courteous, conscientious and great workers! -
Review 44 (2023-02-14 - Rating: 5)
They did a wonderful job, my moms room was beautiful after the restoration. Very nice workers, and contractor. -
Review 45 (2023-06-23 - Rating: 5)
Hunter and the team did a great job from beginning to end! Hunter made the process easy and smooth. Thank you. -
Review 46 (2024-06-24 - Rating: 5)
Devyn and his team were awesome. They helped out a friend of mine that had a big problem needing to be addressed. Water and damage has been mitigated. I would highly recommend them! -
Review 47 (2024-07-17 - Rating: 5)
Very clean and organized crew. Highly recommended. -
Review 48 (2016-05-31 - Rating: 5)
I really appreciate Dustin and his crew helping me with repairs around a holiday weekend--they were responsive to questions and accommodated my schedule and kept my house really clean. Thank you! -
Review 49 (2024-04-16 - Rating: 5)
Paul Davis personnel were friendly, helpful, and professional. Thank you so much! -
Review 50 (2024-07-17 - Rating: 5)
Awesome crew, Hunter rocks! -
Review 51 (2024-06-19 - Rating: 5)
Had an electric fire the damage was small but the smoke was the worst working with Sunshine was great she was professional and the team got it all done I love the work that Sunshine and the team did ❤️ -
Review 52 (2020-01-15 - Rating: 5)
Very personable and reliable. They did fantastic work for us, we would definitely use them again! -
Review 53 (2024-02-15 - Rating: 5)
Hunter was amazing. He came right away and began working diligently to remedy our disaster. He was very polite and very knowledgeable about what needed to be done. Within a very short time Hunter and Devyn were removing the 2 feet of water from our basement. I gave them 5 stars but it should be 20 + stars. Thank you so much Hunter and Devyn for all of your help. -
Review 54 (2024-04-09 - Rating: 5)
Devyn from the mason location was awesome, he was very polite and respectful and had extreme knowledge. Devyn was able was able to do everything in his power to help me with my water loss. -
Review 55 (2024-10-17 - Rating: 5)
Very responsive and knowledgeable -
Review 56 (2023-12-14 - Rating: 5)
All the staff we worked with was very polite and knowledgeable. -
Review 57 (2024-07-20 - Rating: 5)
Great service. 5*+ -
Review 58 (2022-04-19 - Rating: 5)
Great, friendly service from start to finish. Very experienced and answers every question you may have. -
Review 59 (2023-11-18 - Rating: 5)
Quick to respond to our emergency! Thoughtful and helpful. -
Review 60 (2023-04-24 - Rating: 5)
Hunter and his team; Ayden, Dillon, Devon and Noah were great to work with. They answered our questions and treated us and our home with respect. We highly recommend them. -
Review 61 (2022-06-07 - Rating: 5)
Very professional, courteous, timely. Would definitely use again. -
Review 62 (2016-09-14 - Rating: 5)
24/7 Service and free estimates, thank you PD Team of Mason.Greg White Farmers Insurance -
Review 63 (2022-02-28 - Rating: 5)
“We are so appreciative of Paul Davis and all their employees. When we experienced an emergency in the middle of the night, they were there to help us out. Thank you again for the amazing service and follow up -
Review 64 (2022-04-25 - Rating: 5)
The mitigation crew led by Ayden was top notch, super professional, and provided a lot of information that we needed. Will definitely recommend their services. -
Review 65 (2019-06-25 - Rating: 5)
Excellent, fast, expert service! Couldnt have asked for a better experience. -
Review 66 (2016-05-07 - Rating: 5)
The emergency team, directed by Dustin M, just completed phase 1 of our work with Paul Davis- mid-Michigan. Excellent customer service from a kind, compassionate team (Dustin, Dallas M., Mike, and 1 other). Clear communication, prompt responses, trust-worthy, skill. They made a difficult situation much easier and also worked well with our insurance claims adjuster. -
Review 67 (2020-08-19 - Rating: 5)
They did an excellent job of communication during the process of fixing structural items damaged. Very happy with the quality of the work performed. -
Review 68 (2024-01-29 - Rating: 5)
Great workersProfessionalKind -
Review 69 (2024-06-13 - Rating: 5)
Highly recommend! -
Review 70 (2019-02-23 - Rating: 5)
A restoration company with good reputation for water and fire emergencies. -
Review 71 (2018-07-22 - Rating: 5)
The best place to get your stuff fixy -
Review 72 (2023-05-01 - Rating: 5)
Very professional and responsive!! -
Review 73 (2022-12-19 - Rating: 5)
N/A -
Review 74 (2020-01-15 - Rating: 4)
Hard working, friendly staff. -
Review 75 (2022-04-17 - Rating: 5)
A Nice Place and decent area -
Review 76 (2020-08-26 - Rating: 4)
Nice staff vary helpful -
Review 77 (2021-06-16 - Rating: 5)
Very helpful and professional -
Review 78 (2022-11-30 - Rating: 5)
They get it done ..!! -
Review 79 (2018-06-09 - Rating: 5)
Nice -
Review 80 (2025-01-10 - Rating: 5)
Very professional staffThey provide a great business for our communityI will always recommend them..
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