Williams and Bay Pumping and Portable Restrooms

Photo of Williams and Bay Pumping and Portable Restrooms

Located in Maple city, Michigan

Address: 9317 S Nash Rd, Maple City, MI 49664, United States

Phone: +1 231-228-7499

Rating: 4.4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Plumber
  • Excavating contractor
  • Septic system service
  • Portable toilet supplier

Photos

Comments

  • Review 1 (2024-10-31 - Rating: 5)

    Cy Wakeley came out on a Sunday for an emergency pump and couldn’t have been more helpful and cordial. Cy did a fantastic job and should be given a substantial pay increase! Gene Harrison helped us on our previous pump, and Gene was prompt and hard working, putting in extra effort to ensure the job was done well and safely. Three cheers for the Williams and Bay team!! Hip Hip Hooray!! Hip Hip Hooray!! Hip Hip Hooray!! I get to poop and shower today!!UPDATE:Williams and Bay now does septic installation! The team at Williams and Bay led by Corey and Cy were fantastic! They replaced my septic tank and drain field, as well as did a great job fixing the yard when it was done. Emilio and Ian were very nice and helpful, Ian even going the extra mile to separate the large stones discovered and spread the extra gravel in the driveway. Great job everyone!

  • Review 2 (2023-05-23 - Rating: 5)

    200 guests for my wife’s celebration of life meant I had to get bathrooms, and these are the bathrooms to get. They even have artwork on the walls! They are truly beautiful, heated and air conditioned with sinks. It was fun watching the expressions of my guests when they exited, they would flag their friends over to check them out. These portable bathrooms are the only way to have help with a celebration. Not to mention, the excellent service, from my initial call , to the delivery, and pick up. I wouldn’t hesitate to hire them again, and you shouldn’t either.

  • Review 3 (2019-04-29 - Rating: 5)

    Our home’s septic system started to overflow in the late evening. We contacted Williams Pumping Service upon the recommendation of our plumber and they were on site the next morning. They identified the problem which was the septic pump had failed and the alarm had failed also. The tanks were pumped shortly after Williams arrived and the technicians installed a new pump with a new alarm shortly thereafter. All total, the work took about 5 hours. The system is now backup and functioning as it should. The job site was restored. All personnel working on the job and whom we spoke with were friendly and appeared to be very knowledgeable about their jobs and had or could obtain timely the tools and resources to do the job properly with the least disruption to our home and neighborhood. Any future problems, which I hope I do not have, will be handled by Williams Pumping. If asked for a referral, Williams Pumping will be our unqualified recommendation.

  • Review 4 (2024-09-17 - Rating: 5)

    They always do a great job pumping out our 2 septic tanks. Gene Harrison was great explaining the process and giving great tips on septic tank maintenance. Highly recommend!

  • Review 5 (2024-05-22 - Rating: 5)

    Everyone I’ve interacted with here is extremely kind and helpful. We are having some issues with our drain field and Aaron came out and inspected and gave me all of the information on how to proceed and explained things thoroughly and clearly (our first time dealing with septic issues). Stacey responded to my email inquiry almost immediately and they were able to get out to us the next day to inspect and offered to pump it the day after that. Couldnt ask for better service!

  • Review 6 (2024-03-06 - Rating: 5)

    I have been a customer of Williams and Bay for a few homes and several years. I had recently emailed on a Sunday evening to set up an appointment. They called first thing Monday a.m. and Shaun Schmedly was at the residence with all of the answers to my questions and completed the job with professionalism. I would recommend this company to anyone who is looking for fabulous, prompt and friendly service.

  • Review 7 (2023-06-06 - Rating: 5)

    We rented a 4 stall portable restroom trailer for my daughters wedding, and we are so glad we did. The venue had 2 indoor restrooms but it was a bit of a walk from the actual reception site, and we did not want our guests to have to use the two portapotties that were closer. The trailer was clean, air conditioned, and even had music pumped in for our listening pleasure. Working with the company was great. Denise checked in several times to make sure I had no questions. I would not hesitate to use Williams and Bay again, and will call on them for any plumbing needs that arise at our home in the future. Excellent communication, easy to work with, and amazing follow through. They are a company you can trust.

  • Review 8 (2021-06-30 - Rating: 5)

    You never want to NEED emergency septic service but if/when you do youll be grateful to have Denise on the other end of the phone. Ive used Williams and Bay for years and they have always taken great care of us. This time our septic pump failed in the midst of a very busy week and summer. Bill was able to get to our Lake home within 15 minutes of calling. He and Jeff did an excellent install job that afternoon. Within 2.5 hours our system was back up and running and they were even able to dispatch a Vac truck to clean the septic tanks. Great Job all! Always a pleasure to use you and send more business your way!

  • Review 9 (2024-08-20 - Rating: 5)

    Awesome staff, amazing sevice techs, managment was all super helpful. 10/10 would refer everyone here. Just awesome.

  • Review 10 (2023-06-06 - Rating: 5)

    As a first-time customer, I found their weekend callback response very prompt. Cindy, the representative on the phone, was professional, knowledgeable, and helpful in every way. She helped me decide what type of service was needed and scheduled it for the next weekday to save me a weekend surcharge, since we were leaving the house empty anyway. I felt the service was excellent and the price fair. Highly recommended.

  • Review 11 (2020-07-20 - Rating: 5)

    I have been using Williams & Bay for so many years I cant remember when we started with them - over 20! A group of us do a camping trip in a remote area near Honor and W&B always delivers to our location each and every year. Top notch equipment, friendly drivers and service-people - and always working to do the best they can for us. Denise in the office has been the BEST person to work with. Super responsive, understanding - AND GETS THE JOB DONE. It may sound weird, but this is one of my favorite businesses to deal with. Always a great experience!

  • Review 12 (2022-06-27 - Rating: 5)

    Denise was so nice and understanding. She was able to get me on the schedule on a Saturday in between weekly rentals. CY came out and pumped. Gave me some great advice on treatment of my systems. I will be using Williams from now on, very happy with their services!

  • Review 13 (2022-11-25 - Rating: 5)

    My mom just had a great experience with your company, and I wanted to share:We had a plugged floor drain next to the furnace that was causing some not TERRIBLY serious flooding in the HVAC room, but serious enough that we had to move a bunch of stuff stored in there to “dry land”. Thank the Lord two strong wonderful son-in laws were visiting who did that for us. (Isn’t it ALWAYS a holiday or special event when these things happen?!) The issue was causing toilet issues too.When Aaron from Williams and Bay pumping arrived, he diagnosed the problem within 2 minutes (a stuck float)and set to work. He pulled two small toys out of the pump basin (The former owner had 3 year old twins), and made sure nothing was blocking movement of the float. Had me run the tub for a bit and flush some toilets to test the system. Pump and float were working fine. Finished up, screwed the lid back on, and he was gone. Thank you Lord. I’d had visions of having to run a camera in some pipes, maybe having to dig up cement, and worse. I had asked if maybe since he was already here, maybe he should put a new pump in.He said he had one on the truck, ($900), but all was working well, so recommended we just keep this one for now, said it should give us several more years. Many service people don’t have that kind of integrity.I was grateful not to be taken advantage of. (How terrible to end that sentence with a preposition.)Anyhow, three cheers for Williams and Bay!!! You have a wonderful employee there.

  • Review 14 (2021-10-25 - Rating: 5)

    Had a residential septic issue on Saturday, so I called the 24/7 emergency line and spoke with Theresa. She was super patient and helpful. We agreed to wait and have their team out on Monday. Shaun called first thing Monday AM and came out 30 minutes later with the pumper truck, and evaluated the situation. He explained what he was doing and why, what he saw as the issue. He was knowledgeable and friendly. The tanks were emptied. The service technician (Todd) came out and repaired the pipes. He evaluated the entire system and put me at ease that the issue would not repeat. Todd & Shaun politely answered all my questions. The entire team provided excellent service. Recommended.

  • Review 15 (2020-04-17 - Rating: 5)

    I called on a Monday and Tuesday their truck was backing into my driveway by lunch time. The technician was professional and reassuring, but also friendly. He respected my property, gave me some good advice and left the area as he found it when he arrived. Williams offers a competitive price and professional, prompt service. I will continue to use this company and I highly advise other home owners to do the same.

  • Review 16 (2021-05-18 - Rating: 5)

    We had a septic problem on May 14. Williams & Bay came out almost immediately. Shaun did a great job for us. He knows his business and did good work. He was professional and friendly. Two business days later they returned and did a permanent fix on the access. Again, the return was ahead of schedule and work was excellent. I would recommend Williams & Bay to anyone needing top quality, responsive assistance.

  • Review 17 (2021-04-08 - Rating: 5)

    We moved into our new home and found out that the downstairs shower and toilet weren’t working right..The previous owner called Courtney and the crew at Williams and Bay. She said that they could have somebody come out TODAY and check it out! I was amazed that they could get here that quick! Todd came out and had our problem solved in only a few minutes and had us back in business within the hour! I was impressed with Todd’s knowledge and professionalism while still teaching me about my new septic system and plumbing. The fee was nominal for the work that was done! Great service at a great value! I’ll be sure to tell all my friends about the great people at Wms and Bay Pumping! Thanks again to Courtney and Todd for your great service!

  • Review 18 (2024-10-31 - Rating: 5)

    Jake the aervice tech was super helpful, walked me threw the process and got the job done.

  • Review 19 (2021-05-28 - Rating: 5)

    These folks are AWESOME!!!! At a time when you can hardly get a contractor of any kind to return a call, yet be quickly available when you do need them - what a joy to have the team at WB&P be SO incredibly nice, understanding and follow through on their word. They are reasonable, clean, and johnny on the spot! We felt like we were their only customer when we used them! This service is always consistent.

  • Review 20 (2021-10-05 - Rating: 5)

    Great place to go to take care of your plumbing needs. I had to get my septic pumped before the sale of my house is finalized. Tom on the phones was great and made sure I was taken care of. My septic guy at the house (forgot name will re-edit when I remember) was great as well. He walked me through his process and took care of any worries I had. I highly recommend them. I would stress one thing (my fault, not theirs), be sure to keep track of who you talk to so they can better serve you and you dont need to retell your story/need every time. Thanks guys!!

  • Review 21 (2023-09-07 - Rating: 5)

    Flexible and easy scheduling. Tim Richards was very professional, helpful and informative when he pumped out our septic tank today. We highly recommend this company!

  • Review 22 (2024-03-28 - Rating: 5)

    Excellent and quick service. The gentlemen was very friendly and helped me learn more about our system. We will be using Williams and Bay again for sure.

  • Review 23 (2022-03-07 - Rating: 5)

    Both Customer Service Representative answering the phone, along with the Technician doing the actual field-work were VERY professional, prompt, and did an outstanding job on the analysis of my existing septic system. Theyll be performing the pump-out once the snow/ice permits them to get down my driveway. Thank you!

  • Review 24 (2020-10-19 - Rating: 5)

    We are new to the area and our septic needed pumping as well as a new green lid. We also needed our campers black tank pump as I was unable to get the trailer to a dump station due to an injury. Everything went smoothly from first contact with their phone support to the actual pumping. Great customer service! Friendly and helpful on the phone as well as the on site service personnel! Wouldnt think of going elsewhere!

  • Review 25 (2020-05-20 - Rating: 4)

    *UPDATE: I received a call from the owner of the company and he was very apologetic. He was genuinely embarrassed about the situation and everything was taken care of within a couple hours of our conversation. While my initial experience was a bad one, he was able to make it right by me. Owning up to mistakes and correcting them goes a long way, and he did just that.I had my septic tank pumped on April 15, 2020. They showed up the day after I called and the guy seemed friendly. As he was pumping the tank, he pulled out the filter to check it and told me that it was the wrong filter for my tank and asked me if I wanted him to replace it, and that a new one would cost $75-$85. I agreed so he removed the old one and took it to his truck to get the new one. He comes back saying that he did not have the right one, but that another employee lives close to me and will stop over in the next couple days to replace it, so leave the hole open in my yard, and to expect an invoice for the $75-$85. OK, cool. I wait for the next 3 WEEKS for someone to show up or to get an invoice emailed to me. Nothing. I finally call them and explain the situation. Lady who answered the phone said she would contact the supervisor or someone of the sort to figure it out, and she would call me back the next day at the latest. No one ever called. I waited another week before calling again. Lady said again, shed talk to whoever she needed to and call me back the next day. 3 days go by and I finally get a call back from someone saying they have someone in the area, and it will cost $165. Seriously? So I call AGAIN and explain the situation for the umpteenth time, just to be told its because they need to charge for another service call. But again, she will talk to whomever, but they are out of the office and should be back in 45 minutes. It has now been almost 8 hours, and I have heard nothing. Why should I be expected to pay double the price I was originally told, especially when Im left with a giant hole in my yard for my dogs and kids to fall into, and my tank has been sitting with no filter for 5 weeks?? It is not my fault that the original worker removed the filter before checking if he had the right one, and then took it with him instead of putting it back until the right one could be installed. This is completely unacceptable customer service, and could potentially damage my drain field.

  • Review 26 (2021-08-17 - Rating: 5)

    This company gets 5 starts. During the past rain store, our holding tank light went on. We had renters in our house. It was a Wednesday when I called and because of the rain, they said they couldnt get out until Monday. They were able to get out earlier than expected. Always great service from this company!Dave D

  • Review 27 (2019-06-06 - Rating: 5)

    Driver came out did a great job pumping tank. My lids needed to be replaced and throughly explained the process and what would happen. From there everything went down hill. They replaced the lids and just left. Never told me they were done. Upon inspection it was nothing like I was described and one lid didn’t fit. I called and spoke with Steven who was entirely unprofessional. Blaming me for the driver’s explanation. In the end I was taken care of but it was a fight and I had to go to the office we’re Steve the mgr continued to be unprofessional and blame me. I can’t recommend this company because customer service is not there main priority and they tell you one thing and another thing happens. If they were up front from the beginning it would have gone smoothly.

  • Review 28 (2021-12-29 - Rating: 5)

    We had roots causing a back up in our pipes, which was a huge mess! We called and they came out the same day. Aaron was awesome-he was fast, professional and solved our issue! Would highly recommend

  • Review 29 (2020-09-06 - Rating: 5)

    Net: They called us on sunday morning on a holiday weekend to see how we were doing since our sewer line got crushed during tree work.They came out repeatedly over week-end to assist. If that wasnt enough, every team member we have interacted with has been very professional. They have always been responsive for regular service interactions, but turns out this extends through week-ends and holidays.Call them - youll be happy you did.

  • Review 30 (2023-09-25 - Rating: 5)

    Very professional and experienced. Both men who came were great. Knew their jobs, and spoke highly of their company. Will continue to use and recommend.

  • Review 31 (2020-04-14 - Rating: 5)

    We havent had them out yet, but we got a letter in the mail saying it was time. My wife and I were just talking about getting our septic system cleaned. We have always been on city sewer so this is all new to us. This company handled our system before we bought the house. Their letter even said we were the new homeowners and welcomed us to the neighborhood. I will post again once have them out to perform their service .

  • Review 32 (2020-07-06 - Rating: 5)

    5 PM on the Sunday of Independence Day weekend and the plumbing for the whole house (nine of us - big family!) was clogged - no toilets, showers, laundry, etc. Since we just had it pumped out less than two years ago, I assumed it was some other problem, but the only place I could get to respond was the Williams & Bay after-hours number, which the amazing Courtney answered on the first ring. Tim called me less than a half hour later saying he would arrive by 6:30 and at 6:28 he pulled in the driveway. In just a few minutes, he diagnosed that our previous pumping company had been missing our primary chamber and we had a solid mass (all the details I care to share about THAT). He had it dug up and cleared less than an hour later and we were good as new. Amazing service and professional expertise by both of them and theyve earned a lifelong customer. THANKS!!!

  • Review 33 (2020-07-23 - Rating: 5)

    We had a septic back up in our basement laundry over a weekend, nasty backup spewing from the laundry drain out into the room. Trying to get a pumper out to start from outside was difficult for everyone else in town to handle during the virus pandemic, but Williams & Bay made it happen same day!!! Tim was on site and did great work... helpful with advice and covered the septic covers back up with care. Luckily it was just a clog and the pumping solved the issue and was overdue anyway. Great job! Would highly recommend!

  • Review 34 (2020-10-29 - Rating: 5)

    Highly recommended, great friendly staff with a wealth of knowledge with working with townships and completing inspections. They helped me get an inspection for my septic system and filled out all the paper work required for my house to sell in my township. Thank you again! You guys are awesome!

  • Review 35 (2022-09-08 - Rating: 5)

    I can honestly say that I have only written a few reviews in my life, and never for a septic company :) I learned the hard way that there is a difference between pumping a tank and actually cleaning a tank. Take my advice, you need to call Williams & Bros. for your septic maintenance and repairs.

  • Review 36 (2019-05-09 - Rating: 5)

    Have used Williams and Bay before and have been pleased with their work and professionalism. Their business is run by folks who seem to care about delivering a good outcome for their customers, from the communications with office staff to the folks who actually do the field work. Thank you.

  • Review 37 (2019-05-10 - Rating: 5)

    Denise has provided stellar customer service. She is the reason we chose Williams & Bay for our construction site. She has been informative and helpful and most importantly, what she says is going to happen, HAPPENS.

  • Review 38 (2023-07-25 - Rating: 5)

    We just had a typical pump out. Geno was great and the lady at the office was wonderful as well. Satisfied Customer !

  • Review 39 (2019-04-26 - Rating: 5)

    I couldnt be more pleased with the service provided by Williams and Bay. My septic in my brand new house started to flood my basement 4 days after I moved in. They came right away and while it did take a few trips out they were always amazing and resolved the issues. I wouldnt use anyone else.

  • Review 40 (2021-04-30 - Rating: 5)

    Tim serviced the septic system and was very informative and helpful. I really appreciate his knowledge and his sense of humor. Bill did a great job installing the risers and was very informative.

  • Review 41 (2022-10-14 - Rating: 5)

    Consistently good service. They know their stuff (ya, you might say it another way, but not how I roll). Recommend their service to anyone needing to pump their holding or black water septic system tank.

  • Review 42 (2021-04-16 - Rating: 5)

    Fantastic, professional service from the repair team as well as the office staff. I use Williams & Bay for both home and business locations. I wont call anyone else.

  • Review 43 (2019-10-11 - Rating: 5)

    Everyone I spoke to in the office helpful and efficient. Extra kudos to David the Driver. This is the second time he has pumped for me. He is knowledgeable and leaves the work site in very neat condition. Thank you.

  • Review 44 (2021-03-18 - Rating: 5)

    Williams and Bay has provides the porta-potties for our summer theatre festival in Civic Center Park. Customer Service is always accommodating and outstanding, and the value is great!

  • Review 45 (2023-10-18 - Rating: 5)

    Had to handle my service details long distance and could not be happier with the polite and caring employees that I talked too. Thank you all for what you do and how you do it.

  • Review 46 (2019-07-05 - Rating: 5)

    Did a great job on short notice and just before a huge snow storm warning. Very thorough. Easy scheduling and great driver.

  • Review 47 (2022-06-25 - Rating: 5)

    “Denise” answered off-hours for an emergency back up at my home on Manitou Trail. Prayers were answered! We will always use Williams and Bay!

  • Review 48 (2021-06-15 - Rating: 5)

    Another great job by Williams Bay Pumping! The cam out the same day to pump out our septic tank! Very friendly and professional....thanks!

  • Review 49 (2024-04-09 - Rating: 5)

    100% would call them again. Super easy process and great service.

  • Review 50 (2021-05-07 - Rating: 5)

    Tim was great to work with. Very informative and did an excellent job. Thank you! I will recommend your business for sure!

  • Review 51 (2020-08-14 - Rating: 5)

    I have had this team pump our septic multiple times. Always professional, friendly, and informative from scheduling to day of service appointment!

  • Review 52 (2019-12-30 - Rating: 5)

    They came out the day before New Year’s Eve in a snow storm and cleared our kitchen sink drain. We highly recommend!

  • Review 53 (2020-03-04 - Rating: 5)

    The owner is very cooperative and nice! Speaks spanish and English and helped my family get the greatest service possible. 100% recommend this to everyone !

  • Review 54 (2017-08-14 - Rating: 5)

    Cant say enough good things about this company. Really fast good service. What else can a company do? Theyre the best!!!

  • Review 55 (2021-10-28 - Rating: 5)

    GREAT company, efficient, with a great, pleasant workforce! I have NO hesitation in recommending them!

  • Review 56 (2022-04-10 - Rating: 5)

    Experts in their field. I have regularly referred them to my clients with excellent results. GERRYCASTINO.COM

  • Review 57 (2020-06-05 - Rating: 5)

    Called in the morning and someone was out by the afternoon to fix our clogged drain! Thank you so much!

  • Review 58 (2023-04-21 - Rating: 5)

    This group is attentive and reliable. Very easy to work with

  • Review 59 (2023-07-14 - Rating: 5)

    Great people to work with. Denise id De-Nice!!!!

  • Review 60 (2021-03-30 - Rating: 5)

    The staff at Williams and Bay are so nice and professional. Scheduling a septic maintenance was so easy, Sean came out and was so helpful and patient with my curious child. They provided quality services and great customer support. We will definitely use them again!

  • Review 61 (2022-02-04 - Rating: 5)

    I have been a customer of Williams and Bay for many years. They are courteous, responsive, and very professional. Whenever I have questions, I can call them and they answer me with a smile. They do an excellent job!

  • Review 62 (2021-07-02 - Rating: 5)

    Denise is amazing to work with - she was able to get a technician to the property and the report needed to satisfy underwriting to us in under 24 hours! Great communication, great customer service and GREAT turnaround time - would definitely recommend Williams & Bay!

  • Review 63 (2021-05-11 - Rating: 5)

    Wonderful and timely service. Very helpful, knowledgeable young man. Considering we had emergency service pricing was reasonable as well. Highly recommend.

  • Review 64 (2024-06-26 - Rating: 5)

    Prompt great service !!

  • Review 65 (2020-08-28 - Rating: 5)

    From first phone call to service call to repair or septic pumping, Williams and Bay gets an A+! Their staff is friendly and knows great customer service! They follow through with phone calls regarding service and talk you through every step! I would definitely recommend Williams and Bay for all your septic needs!

  • Review 66 (2019-04-23 - Rating: 5)

    We had a plumbing emergency on Holy Saturday late in the afternoon way up in Northport. We called Williams and Bay and they were so kind and responsive! They sent out a very nice gentleman who fixed our problem right away! They saved our Easter weekend! I highly recommend this business and will absolutely use them in the future!

  • Review 67 (2022-07-27 - Rating: 4)

    .Dug 2 holes looking for lid to second tank. One was a very large hole that was dug. Only pumped 4 inches out of second tank. Pipe was plugged after pumping so they sent repair guy to fix He Said the second tank did not need to be pumped. So paid an extra $50 to pump second tank and $45 for 2 holes dug.Updating review. Went in to pay my bill for the service call and they deducted some money off bill so they did work with me to make it right.

  • Review 68 (2018-09-18 - Rating: 5)

    These guys are the best at septic inspections. You wont be disappointed.

  • Review 69 (2021-04-07 - Rating: 5)

    I called Williams to pump my septic tank on a recommendation from a neighbor. Im a senior, and Sean let me know when he was coming, was on time, was helpful, and efficient. (And it cost less than the original quote.) I will use Williams again.

  • Review 70 (2021-07-17 - Rating: 4)

    Friendly service, they get the job done.Thanks

  • Review 71 (2019-10-18 - Rating: 5)

    Pumped our tank in a pinch. Would recommend to anyone!

  • Review 72 (2020-06-24 - Rating: 5)

    HOW did you spend Fathers Day this Year??You know that scenario where youre out of town enjoying the summer with friends and you get a call from your son at home..... MOM, Dad there a flood in the basement. UGHHHH!!! You cut your visit short and head home. Were on a sewer system so you shouldnt have to worry about that sorta thing. Our son did a great job controlling the incoming mess and at least slowed the problem down. We had him reach out to Denise at Williams and Bay to let her know we might have an issue. Denise, who happened to be off that weekend, got a hold of us to discuss what we might want to do as we were heading home. We got home late that evening and worked the mess till the wee hours of the night. The next morning after a text to Denise, she sent a tech out to out house to find and assess the problem.(Knowing most insurance plans dont cover sewer backups into houses we were nervous about what it all was going to cost.)I also happen to have a friend who does commercial plumbing and he had the insight to have us open the manhole covers to see if they were clear. NOPE!! It was nearly full of wastewater. I shared that with the tech and he checked the next manhole up the system. Same scenario... his take was that he wasnt going to bother needlessly checking our side of the system and had somebody at Williams and Bay reach out to the sewer company to get the problem resolved. A short while later a Mechanical company and a large red shiny Williams and Bay pumper truck showed up to work the pumping station on our sewer system. They got it to the point that day to get our household safe and usable again. They still had some repair to do the next day, but boy was it great to be able to finally take that HOT shower in the early afternoon after a long night vacuuming and sorting the mess that had already put my Fathers day into peril.One last note.... Denise also reached out to a contact over at Flood fighters for us. He was at our place late morning to take care of our immediate concerns and then game planned the final clean up.Even though there was less cost to us based on it being a problem with the utility side of things... the peace of mind having it quickly serviced and sanitized by the efforts of the team of people at Williams and Bay allowed me to spend the evening at a Fathers day barbecue with friends without the worries of the house weighing me down.

  • Review 73 (2021-05-06 - Rating: 5)

    Gino Rocks! He took all the stress away, friendly, fast! Im impressed and thankful

  • Review 74 (2019-08-14 - Rating: 5)

    Wonderful Company, friendly drivers and great service!!!

  • Review 75 (2024-03-18 - Rating: 5)

    Very Knowledgeable and answer all questions

  • Review 76 (2020-09-22 - Rating: 5)

    Kerry is an amazing asset to this company. He was very responsive when we needed him to pump our camper.

  • Review 77 (2024-01-03 - Rating: 5)

    Great accurate prompt service

  • Review 78 (2022-10-21 - Rating: 5)

    Always prompt, professional, and knowledgeable.

  • Review 79 (2022-04-19 - Rating: 5)

    They get the job done

  • Review 80 (2021-06-03 - Rating: 5)

    Great company!

  • Review 81 (2019-09-06 - Rating: 5)

    They saved the day!

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