Window World of Rockford

Photo of Window World of Rockford

Located in Loves park, Illinois

Address: 6010 Forest Hills Rd, Loves Park, IL 61111, United States

Phone: +1 815-395-1333

Rating: 4.5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Window installation service
  • Contractor
  • Door supplier
  • Siding contractor
  • Window supplier

Photos

Comments

  • Review 1 (2024-11-25 - Rating: 5)

    Our installer Seth, was very pleasant , and courteous. Seth paid attention to detail and cleaned everything up.Seth explained and showed how windows work. We would recommend Window World ,good service and value.

  • Review 2 (2024-10-30 - Rating: 5)

    Thank you Seth@Window World for the warranty fix to our siding. He was quick, courteous, and professional. He explained what he was doing and did a great job. Kudos also for Window World for getting the problem fixed so quickly. Very satisfied.

  • Review 3 (2021-07-21 - Rating: 5)

    Brad is the sales rep and very knowledgeable and nice, made sure we got everything we wanted and didnt try to sell us a bunch of stuff we didnt.Blake, Joey, and Josh were one time, professional and didnt leave a mess. They were quick and thorough, installation of all 17 windows was completed in a timely manner. My windows are beautiful and I am so happy. Using them next time as well.

  • Review 4 (2024-09-28 - Rating: 5)

    Recently had WINDOW WORLD out to replace a damaged porch screen on our enclosed deck area. the workers were on time and completed a perfect job. WINDOW WORLD is a veteran owned company & I highly recommend them

  • Review 5 (2024-06-17 - Rating: 5)

    Seth from Window World does a fantastic job! Great personality and very fine detailed person! Would highly recommend him!

  • Review 6 (2021-06-01 - Rating: 5)

    Good service. We bought our windows a few years ago, one of the seals failed. They promptly and courteously ordered a replacement window. We did have to wait 6 weeks for its arrival but the other window was working fine so it was fine. Delivered professionally with a smile. 🙂

  • Review 7 (2024-06-10 - Rating: 5)

    I had a window that was cut wrong when I bought my house and the installation was challenging and Seth took the time and made sure over and over that it was perfect which was a challenge. Between Seth and Kevin they tackled the job with professionalism and ultimate craftsmanship. My windows are all beautiful like a new house again. Thank you window world

  • Review 8 (2023-11-02 - Rating: 5)

    When looking for a quality company for windows you want topurchase them from Window World of Rockford. From oursalesman Brad in helping us select beautiful windows, Laura setting up our appointment and handling the delivery and I can not say enough about the installers Mike, Alex, Ethan and Parker. The weather was 25 degrees outside and these menworked with complete excellence on every detail despite how cold it was. They were very personable as well as organized when installing our windows. We appreciate each one one ofyou for transforming our home so beautifully.

  • Review 9 (2021-07-19 - Rating: 5)

    I’ve worked with window world now 4 times, I’ve been pleased each and every time. My salesman Brad was both informative and low pressure. Tom’s crew fast, efficient and cleaned up behind them selves. Blake was nice enough to walk through after make sure I was happy with the job I received.

  • Review 10 (2024-10-19 - Rating: 5)

    Seth did a great job on my basement windows. Trim looks great, windows well insulated. I’ll ask for him for my next windows to go in

  • Review 11 (2021-02-03 - Rating: 5)

    Window World of Rockford installed a new living room window for me. I was a bit apprehensive at first, but Matt assured me everything would be fine. Mike and his crew were superb install the window very quickly efficiently and professionally. I have never had such a great relationship with a contractor and would recommend them to everyone

  • Review 12 (2023-05-03 - Rating: 5)

    We had window world come out and install a egress window.. YOU DID NOT DISAPPOINT!!! You guys did amazing work and would recommend your business to anyone

  • Review 13 (2023-04-25 - Rating: 5)

    From the time we spoke to Laura R in the office to schedule an estimate to the time Tony B came to our home to talk to us about replacement windows we were pleased. When the time came for installation Mike S and his 2 person crew came at 8 a.m. on the dot as promised. They worked on the windows without even taking a break. All of them were courteous and just all around nice people. They cleaned up everything and left the property and home in the same condition as it was. After completion of the job Mike took time to explain how the windows worked and how to clean them. The windows look gorgeous and are sealed very very well. Thanks to you all. As I told Laura R. this is the best customer service Ive seen in many many years. Other companies should take a lesson from Window World. The guarantee on the windows are amazing and cant be beat by any other window companies I called. Glad I made the right choice and selected Window World! We would use them again without any hesitation.

  • Review 14 (2023-04-19 - Rating: 5)

    I absolutely love my new windows! Great quality. I had windows installed last year from Window World and more installed today. Tony was amazing to work with for the estimates. Tom and Luke did an amazing job with the install and went above and beyond for me. I highly recommend using Window World! Thank you for the amazing quality and service!!

  • Review 15 (2024-06-07 - Rating: 5)

    Seth and Tristan restored my faith in Window World. They were on time and fixed the issues that had led to our dissatisfaction with this company. They demonstrated a quality work ethic and did a fantastic job on our windows. Thank you both!

  • Review 16 (2021-08-25 - Rating: 5)

    We recently had Window world out to install a couple windows and add a patio door to our kitchen. I am so happy with the finished product. Tony was our sales rep, he was awesome! He wasnt pushy, and gave us a couple days to think it over. When we made the call to place our order he was both timely and responsive. Clark came by to measure the windows and they fit perfectly, with plenty of room for insulation. Joey and Josh were my installers. They were both friendly and I was blown away in how much they were able to get done in such a short period of time. Those boys sure do work hard. Blake came by during the installation to help and was very nice, he did a great job cleaning up and walked me though some of the features of my new windows. Thank you window world!

  • Review 17 (2022-01-03 - Rating: 5)

    We did a full replacement of all windows in our home plus a patio door, using Window World. We were thoroughly impressed by the efficient installation... It was a huge project and many windows, and they had the whole project completed in 2 days... They were clean, detailed, and efficient. We are still working through punch list items and waiting on one of sliding door panels to be replaced, but they have been professional, responsive, and reliable. Would recommend!

  • Review 18 (2021-07-21 - Rating: 5)

    Window World is amazing from start to finish. The sales rep was amazing and responded to many follow up emails in a timely manner. The office staff sent emails about my order to keep me update and worked to schedule the job on a day that worked best for me. The service crew arrived on time, was professional, and took extra care with the dogs to keep them from getting out and cleaned the area well so they wouldnt find anything to chew on. Afterwards, the owner called to see how everything went and even informed me of a charge that I was being refunded because they did not need to complete that level of work as was originally thought. Great service and great price for great windows.

  • Review 19 (2021-07-07 - Rating: 5)

    Window World was extremely timely and professional from start to finish. Brad was 0 pressure on the sale and provided us very cost effective options in our budget. Mike and his crew were very professional and worked around my work from home situation. Blake came by after the work and made sure we were satisfied. The company worked with me when we thought my job was at risk as well and we were deeply appreciative of their patience and wonderful customer service.

  • Review 20 (2021-09-08 - Rating: 5)

    We recently replaced our whole home windows with Window World. We appreciate the business Scott runs, no high pressure sales tactics, no pricing games, just an honest price for honest work. Matt, our sales rep was incredible. He was kind, patient and knowledgeable. Mike and his crew did our installation. They were poetry in motion, the crew was a well oiled machine. Every one worked as a team and they cleaned up well when they finished. Blake came by before the installation to make sure everything would go according to plan and came in to show us about our new windows and warranty. he represented the company in a bright light.

  • Review 21 (2020-04-21 - Rating: 5)

    Window World was great to with with. We had all our windows replaced and were really happy with how they look. Our sales guy, Ed, spent a lot if time with us reviewing our options and the install team did a great job. Thanks, Scott - you have a great team! It took me years to finally replace my windows after I initially called for an estimate but Im glad I did it!

  • Review 22 (2018-11-16 - Rating: 5)

    Very happy!I believe we had about 24 windows installed and they were done in about 5 hours. The installation crew was very impressive and very courteous as well.Far exceeded our expectations, the whole process from customer service, sales staff, installers, to the quality of the windows was Fantastic.You also cant beat the lifetime warranty that also transfers to the new owners if you sell the home.Talk about a great selling point, if you ever decide to put your house on the market, that alone is HUGE!Thank you Window World!!!Simply the Best!

  • Review 23 (2023-01-18 - Rating: 5)

    The installers they contracted to install my windows did a horrible job and didnt seal anything hardly and my windows were draftier then my windows from 1930, but window world did everything they could to make it right and reseal and fix and check every window. They were friendly and helpful throughout. I get that sometimes sub contractors can be not the greatest and they made it right in the end which is all that matters to me!

  • Review 24 (2022-08-21 - Rating: 5)

    Originally used Window World of Rockford to replace 9 windows on our house. Windows showed up when they said they would and installing took half the time I thought it would. Cleaned up completely and they look amazing in our house. We just bought a rental property and are now using Window World of Rockford to replace all 20 windows. They treat you great and I will never go anywhere else for windows or doors. I’m a customer for life!

  • Review 25 (2019-01-02 - Rating: 5)

    Window world installed our new bathroom from the studs to completion as well as installing siding and gutters. We had amazing experience with both the owner Scott and the contractos at our home. They all were willing to take the time to answer all of our questions and make sure we were happy with our finished product. Greg who completed our bathroom and many other small repairs was extremely professional and helpful during our entire process. Thank you window world

  • Review 26 (2020-10-07 - Rating: 5)

    The crew that came were very polite and professional. Installation looks great. Very pleased with the work. Noticed a big reduction in outside noise and temperature in the house being maintained.Window World of Rockford has very competitive pricing. Would definitely recommend if you are in the market for windows. At the very least get a quote from them.

  • Review 27 (2016-11-01 - Rating: 5)

    Wonderful experience from start to finish! Tony did an excellent job of explaining all of our options and making sure we understood the entire process of what would come once our decision was made. Then when it came to the installation Al and his team did an amazing job of not only installing the windows themselves, but making sure all trim and finish work was of exceptional quality. He also took the time to make sure we understood everything about the maintenance and care of our window for the best longevity of the windows! Thank you all Window World, you exceed our expectations!

  • Review 28 (2020-09-07 - Rating: 5)

    We had two broken windows and a sliding glass door that needed to be replaced. When they came to do the quote they showed up on time. Answered all my questions and were very curtious. Have us an 8 week timeline. In exactly 8 weeks all was ready. They showed up on time for the install. Very quick and professional installation. We were very happy with Window World. We will recommend them to our friends and family for future needs.

  • Review 29 (2016-10-18 - Rating: 5)

    My new windows and screens look great! After interviewing several window providers, I chose Window World due to their competitive pricing, superior quality of materials, and high customer satisfaction ratings.They arrived on time, and did an excellent job with the installation, and clean up afterward.As a real estate professional, Im constantly asked to refer high quality, and reliable service providers. Window World has exceeded my expectations, and I would definitely refer them to anyone considering replacement windows.

  • Review 30 (2021-08-30 - Rating: 5)

    We just recently had windows installed in our kitchen, dining room bathroom and living room. We couldnt be more impressed with the results. The crew ( Mike Sarver s and company) were highly professional, super fast with unbelievable precision. The windows look AMAZING!! A big shout out to our salesperson Ed for answering all of our questions, helping us with our decision with no pressure whatsoever. Would highly recommend Window World of Rockford!!

  • Review 31 (2018-08-28 - Rating: 5)

    Great cost and an excellent product! Everything- from the representative to the installation- has been a pleasure. Our windows were installed very quickly, by a friendly, efficient, and clean crew. We were told the crew might need to return the next day because they were a man down (he was in the hospital) and we had 21 windows to install, yet the work was completed by midafternoon on a very hot and humid day.We may be replacing our doors soon, Window World of Rockford will be one of our first calls.

  • Review 32 (2016-11-03 - Rating: 5)

    The salesman that came to the house was very knowledgeable and helpful. He was not pushy even in the slightest. The woman that helped to schedule the install was also very courteous.The installers were great. They called to let me know they were coming and they did everything quickly and efficiently. They were very respectful of us and our curious animals and to ensure they did not escape. They protected everything with drop cloths. Once they were done, they were sure to clean up all of the mess, even any dust they made. I would HIGHLY recommend anyone to use them.

  • Review 33 (2021-08-02 - Rating: 5)

    My salesman at Window World, Blake is so charming and did such a great job. My windows arrived earlier than expected and the Wolf Pack did the installation. The Pack was so neat, professional and friendly. I love the look of my new windows. I highly recommend Window World if you are in the market for new windows.

  • Review 34 (2016-05-18 - Rating: 5)

    We had all of our windows replaced a few years ago, 17 to be exact. The crew that came were awesome! All 17 Windows done in one day and we love them. The reduction in the heating costs were significantly noticed. Scott and his team are awesome!!!

  • Review 35 (2017-09-22 - Rating: 5)

    The guys that came out to replace all of our windows were very professional and worked like a well oiled machine. I have and will recommend them, especially if you are looking to replace at a reasonable cost. By leaving the existing frame our original oak moulding around our windows, the tile around our kitchen window and our exterior stone work were all left intact. For me, that was the biggest bonus and selling point to these windows. It has only been about a month and we havent endured a Midwest winter yet, but with their warranty, I dont think there is much to worry about.

  • Review 36 (2017-05-05 - Rating: 5)

    We were very impressed with the entirety of our experience with Window Workd! Bob & his team came out to do our install. They were fast, efficient & professional. They went above & beyond in installing our 5 new basement windows. They got the whole job done in 2 hours. They were quick to answer all my questions & I would highly recommend this company. Worth every penny!!!

  • Review 37 (2021-09-01 - Rating: 5)

    Everyone was friendly and professional - from the first visit around our table discussing our ideas through the installation.Giovanni - thank you for the no pressure sale and always being there to answer our questions. You are top-notch!Joey, Josh, and crew - Thank you! We are so impressed with the quality of work. Our new windows look amazing!

  • Review 38 (2021-08-27 - Rating: 5)

    The crews arrived as scheduled. Everyone was professional and very friendly. They all went above and beyond to make sure we were happy with the install of 5 windows and a patio door. When the budget will allow, we will definitely have them replace the remaining windows!

  • Review 39 (2021-03-16 - Rating: 5)

    We had window world replace our sliding glass door a year ago. I try to wait a year before leaving a review to make sure it’s accurate. The door has no drafts, no problems except an occasional squeak when you open or close it. Our dogs and kids ruined the first screen door and they even came out and fixed it quickly. We got the kind with the blinds between the glass (because dogs and kids) and it was a really great decision! I only wish they offered windows with integral blinds or with the blocking you turn on/off with a switch because now we need a window replaced.

  • Review 40 (2017-03-07 - Rating: 5)

    Great experience, great products. The best part of working with Window World is there people. They are professional, are welcoming and a pleasure to work with. My experience over the phone with inside people and with Brad, my salesperson was awesome all the way through the installation. The window looks great!

  • Review 41 (2018-03-30 - Rating: 5)

    The crew putting in the window were very fast and accurate, we were very pleased with the expertise way our picture window was installed. I would recommend them to anyone.In fact I have a friend who needs windows replaced and she was going to call Window World for an estimate, we told her how happy we were with ours and the way your crew installed it.

  • Review 42 (2022-09-28 - Rating: 5)

    My most recent experience with WW of Rockford was a customer service inquiry for a warranty claim. Sabrina took care of me and my inquiry promptly, professionally and in a friendly and courteous manner. I will always be a loyal customer of WW of Rockford -- not only because of their quality products and good prices but also because of their excellent service!

  • Review 43 (2021-09-02 - Rating: 5)

    We recently had 5 windows replaced. My sales rep Blake was on-time, through and gave us plenty of options. Blake was with us every step of the way and even helped with the installation. Bob and his crew were out standing. They cleaned up well, were methodical and finished in one day.

  • Review 44 (2020-09-22 - Rating: 5)

    The salesman was great to work with . Friendly , answered all of our questions. Our window came in earlier than expected ! The 2 installers arrived on time and did a great job! No mess left by them. We would highly recommend Window World to everyone! Thx for our great window and experience .

  • Review 45 (2022-09-27 - Rating: 5)

    I have had a great experience with Window World so far. Matthew came out and gave us a quote on a egress window. He was extremely knowledgeable about how to ensure the expansion is legal and will add to the equity of our home. Im looking forward to the installation of the window.

  • Review 46 (2017-04-08 - Rating: 4)

    First off we were very impressed by how quickly the windows were made and ready to be installed. Literally a full month earlier than estimated. Additionally we were further impressed at the speed they were installed. Two man crew got all 18 windows installed in roughly 6 1/2 hours! And the price was well lower than what it would have been if I had done them myself! I rated them at a four though simply because not as much caulking was done as I had the impression would be done. Doesnt effect the air tightness of the windows, just a little thing I noticed.

  • Review 47 (2016-07-26 - Rating: 5)

    AMAZING! Everything about this company has been great. Their sales person, Tony Bell, was extremely friendly and knowledgeable. He gave us all of the options and let us decide what was best for our needs. Then once we placed the order the customer service people were very friendly and able to assist with whatever our needs were. We ended up having a slight hiccup with the sizing of one of the windows but they immediately let me know that it was no problem and that they were going to expedite a new window being made for us. The installers were very organized, polite, and thorough in their process. I can not say enough good things about this company.Having worked in sales for a remodeling company in the past I was nervous that the sales process would be pushy high pressure sales where they try to force you into a decision, it was not like that at all. Window World of Rockford has renewed my faith in this industry and shown me that there are still companies out there that legitimately care about the needs of their customers. Any of my future projects that are within their scope of work will be an absolute no brainer, the call will be to Window World of Rockford!

  • Review 48 (2021-11-30 - Rating: 5)

    We just had 17 windows replaced by Bob’s Crew, aka the Window Warriors. They did an awesome job - professional, courteous, and they worked so well together as a team. Each person had a job to do and it all came together very efficiently. Looking forward to a draft-free and much warmer winter! Thank you!

  • Review 49 (2017-10-25 - Rating: 5)

    I replaced 10 windows and 2 sliding patio doors in my Rockton house. Installation was great, never had a problem for ten years, so far. One window was broken accidentally and I called Window World asking for a replacement since my windows have a lifetime warranty, spoke to Stephanie, she was extremely courteous, found the exact window to be fixed in her records and ordered it for me. Thats outstanding customer service, keep up the great work Window World!!

  • Review 50 (2020-04-20 - Rating: 5)

    We, and our extended family, love working with Window World of Rockford. Through years of remodeling, we have worked with multiple sales associates and installers. All have consistently been on time, professional and have worked around our crazy schedule. Our remodeling budget is tight, and again, Window World has accommodated our needs through financing. We look forward to doing business with them again.

  • Review 51 (2016-07-20 - Rating: 5)

    I am a very satisfied Window World, Rockford customer.From the salesman, Ed (a great, no pressure guy), to Maria (talked to on the phone many times), to Joel, Al and the rest of the crew (very hardworking, detail oriented and professional) to Scott the owner-everyone did a super job in getting me fantastic windows for a very reasonable price. There were initially concerns with the city inspector, who made the crew install the windows in a much more labor intensive way. But once that got figured out, Scott had Joel and his crew do everything the city required, which took probably 3 times the normal time and tons more material. It ended up being a HUGE job! The weather was so hot too, but the whole crew kept positive and worked so hard to get the job done right and as quickly as possible.The windows are AMAZING! I ordered mostly triple pane windows, but some of the really large ones could only come in double pane, because of the weight. The difference in the temperature in the house is truly remarkable. My living room/dining room has very high cathedral ceilings with lots of huge windows. Before getting new windows those rooms were always so much hotter on a warm, sunny day-even with cellular shades on all of the windows. Now, even though I have no shades on any of those windows yet, the temperature in those rooms is the same as in the rest of the house! I knew they were going to make a big difference in the comfort level of the house, but had no idea they would make this much difference! Wow-I am really looking forward to being so much more comfortable this winter too! And the cost savings-again-AMAZINGLY!Thank you Window World!BernieCrystal Lake, IL

  • Review 52 (2017-04-29 - Rating: 5)

    Great experience with this company. The owner Scott Williamson stands behind his product. My sales person, Brad, took his time to explain the product, never bashing the competition unlike other companies I had quoting the job. The install went seamless and the product is beautiful. Amazing value and I highly recommend these folks.

  • Review 53 (2021-09-24 - Rating: 5)

    Anxious to see if their warranty is as good as they claim. We are counting on that. The professional service they have provided so far is quite good. Indeed, worth a five star review. We have met and interacted with sales representative, office personnel, installation team, and more. Have not been disappointed.

  • Review 54 (2017-03-07 - Rating: 5)

    Window World was a great company to deal with.The representative that came out was helpful getting our measurements taken and leaving lots of literature to look over. He answered any questions we had and the pricing sheet was clear about what we would be paying for. On the same day we had two other companies come out, one of them did not leave any brochures, and the other sales person was pushy and kept trying to get us to sign an agreement and cancel the other companies coming out.Our windows were installed in just a few hours on one of the coldest days of the year. The installation team was very friendly and worked quickly to minimize the time our house was open to the elements. I will definitely contact them in the future for other home improvements I have planned.Thank you!

  • Review 55 (2017-06-01 - Rating: 5)

    Our salesman, Tony Bell was a great help in choosing what we needed. He explained and compared his products vs others in the area.Al and Nicole installed the front window and sliding glass door. They were very professional and the most courteous couple we have ever met.The front picture window looks great and we truly love the sliding glass door.

  • Review 56 (2024-06-16 - Rating: 5)

    Window World did excellent work on my new siding. I had all new windows done by them too. Highly recommend them. They were so professional and timely. They actually came out earlier than the date they had given me! Tim, Steven and Thomas; all did a wonderful job, as well as Shawn who came out and told me what was going to be done and did a walk through after the job was finished. Maria is an excellent manager there and she took care to see that I got everything I wanted done. What a great team! Thanks for all the hard work you all put in.I highly recommend Window World and have recommended them to all my friends.

  • Review 57 (2017-03-17 - Rating: 5)

    I love window world!! This is my second house I had window world replace all the windows. First time was several years ago They just replaced my windows in my current house. They are so professional from the salesman to the installers including the office girl who setup the time for installation. They were all so helpful and nice. My windows are beautiful, I just cant stop looking at them. Simply the best

  • Review 58 (2016-05-18 - Rating: 4)

    The salesman quoted a leadtime half of what it really was going to take to order the custom window, and had to reschedule the install once they were ready more than once. However, the pricing was competitive and the installation was top notch quality. Also they were willing to do a single picture window/half circle top installation while many other companies wouldnt even quote a job without a 3 window minimum. Id recommend this company.

  • Review 59 (2019-07-29 - Rating: 5)

    Weve had these guys out to replace the majority of the windows in our house and they just finished up with the siding. All of the products and installs look tremendous and they stand by their work. We called about a slow leak in one of the windows that we noticed during a rainy day. Scott (the owner) was at our door with one of his installers before the rain even stopped and they had the leak repaired immediately. Both the window and siding crews have been professional and kind. My 4 year old daughter was sad when the siding was finished, saying that shes going to miss those guys since they were so sweet to her. Steve (siding installation lead) even parked their work truck in the street so that my daughter could have more room to ride her bike in the driveway - we didnt ask him to, he just did. We have one or two more rounds of windows left before the house is done and we are definitely going with Window World for these and we will recommend Scott and his teams to anyone who asks. Keep up the great work guys!

  • Review 60 (2017-06-23 - Rating: 5)

    Very, Very happy with the whole experience. The salesman that did our presentation knew the Windows inside and out. He answered all of our questions. The inside people who answered our questions about the instal date and our other minor questions were very friendly on the phone. Our install crew also knew the answer to all of our questions about the operations of the windows. They went right to work and removed and installed 20 Windows in less than 2-1/2 hours. Of course that did not include all the finishing touches but, I was impressed. The instal crewwere all very friendly also. I was most impressed early in the afternoon Scott stopped by and checked to se how things were going and chatted with us for a few minutes. The Windows are beautiful. Would recommend Window World of Rockford to anyone. Stop by their facility on Forest Hills and meet the crew. Very good people to deal with. Simpson family

  • Review 61 (2021-07-27 - Rating: 4)

    We had our front door replaced. Dennis was on time and did great work. Now if they would get to doing my siding I would be happy. We got a quote to do our whole house/garage siding on Feb. 15th. Still waiting.

  • Review 62 (2017-03-07 - Rating: 5)

    Great price and excellent customer service! The lifetime guarantee is incredible and even covers screen replacement and glass breakage. The financing was quite easy as well and definitely worth while (as long as you pay the balance off within the promotional period).

  • Review 63 (2016-10-22 - Rating: 5)

    Very professional, very polite, took time to answer all question.When I am ready to order my new windows I would very much like to have the same three people do the work. My wife and I are very happy with the way we were treated from the first sales person to the girls in the office and the installers.thanks again Fred and Kay Alfrey

  • Review 64 (2016-06-17 - Rating: 5)

    Had all our windows replaced - a window added plus a garden window put in our kitchen. Love them all - especially the garden window. The installers were very professional and answered all our questions. They did a very good job of making sure they cleaned up all debris from the old windows.

  • Review 65 (2018-02-06 - Rating: 5)

    A huge thank you to Window World and their installation crews. I had windows, doors, and siding installed recently and couldnt be happier. Their crews were professional, timely, and accommodating. Thanks and Ill definitely recommend you to friends and family.

  • Review 66 (2021-07-23 - Rating: 5)

    Jeff was outstanding and was very informative and not pushy. Joey was more than helpful in explaining additional features about the windows that we didnt even know about. Josh rocks! Blake was super friendly and helpful and answered all of our questions.

  • Review 67 (2023-06-13 - Rating: 5)

    I had my windows put in in 2019 Ive been having some problems with them here it is 2023 and Window World stood by the warranty of course and sent out an amazing worker his name is Seth he has done any Immaculate job absolutely recommend this company if you could request staff even better he will not disappoint he went above and beyond

  • Review 68 (2017-03-29 - Rating: 5)

    We had a great experience with window world. They replaced our patio door and from the salesperson to the installers, everyone was very professional. In addition, I did not feel pressured into anything. And our door looks fantastic!

  • Review 69 (2020-10-12 - Rating: 5)

    What a difference new windows make in our home! You never know how much you need windows until you have good ones installed that can open and work perfectly! They are a really excellent value. Ask for Tony! Thanks W²!!!

  • Review 70 (2019-10-12 - Rating: 4)

    I just had my windows installed yesterday and they look great!! The installers were quick and professional. This is the second time I used Window World and have been happy each time.

  • Review 71 (2017-05-16 - Rating: 5)

    They did a great job installing and the windows make the house so quiet. Thank you for the great service. Once we get these paid off we will be calling to get the last 6 done.

  • Review 72 (2019-02-25 - Rating: 5)

    Excellent service - those installers are amazing! 6F that day and they had 5 windows out and new ones in place in less than 20 minutes. My 2 bedrooms and bath are so much warmer. Thank you -- Thank you!

  • Review 73 (2016-05-26 - Rating: 5)

    Amazing company. No pressure to buy...they let the product sell itself. Friendly sales guy, super fast installation, awesome product. Lifetime warranty with no hidden fees for sales calls. Decent financing options. Competitive pricing for top quality. I recommend them to everyone!!!

  • Review 74 (2017-10-05 - Rating: 4)

    First off........Ive had all of my windows done thru window world of Rockford. And Im please with the job theyve done. My issue is with the siding contractors they used. They actually did a great job,the siding on the garage looks great,but now my motion light on the garage doesnt work. Ive left messages with the office to let Shaun know of this issue. Ive been told hell call me several times and he has yet to call. I dont think Im being unreasonable. If the motion light was working before you installed the siding why isnt it working now? As I type this Im still waiting for Shaun or anybody to call and address this issue. Ive paid a lot of money to window world and I dont think that me asking for this small thing is a lot to ask. I just want my motion light to work like it did before. ............UPDATE. Brandon showed up at the house and fixed the light in a jiffy. Thanks window world!!!!

  • Review 75 (2019-03-18 - Rating: 5)

    Window World is professional and honorable. The installers were professional did a wonderful job clean up their mess didnt even know they were there. I recommend Window World to anybody who needs replacement windows or doors thanks again Window World

  • Review 76 (2017-03-12 - Rating: 5)

    Our house looks many times better. We have gotten nothing but compliments. I still pull up to my house, proud of what I see. Everyone is impressed with the price too. We have a family friend who could not beat the price.

  • Review 77 (2016-07-09 - Rating: 5)

    The prices were great (trust me when i say we did are homework before we decided which company to use) the people that we talked to were very polite they answered all are question. So far we have had are windows for about 3 months. We are loving them

  • Review 78 (2021-07-22 - Rating: 5)

    Excellent service, great price,Blake is a great sales guy. Ty did great job at installation. Thank you Window World. Customers Bill and Norma

  • Review 79 (2018-11-07 - Rating: 5)

    Quick installation, except one slider shattered during installation that caused a 2 week delay in completing the install. Beautiful windows, Competitive pricing and super warranty. Satisfied customer.

  • Review 80 (2017-08-02 - Rating: 5)

    The men were polite and informative, clean about there work. Nothing was left behind when thy left.I was informed by the Co. that there was a flaw in the casement window frame that I was not awhere of. The Co. was honest enough to let me know about this and they are replacing it and also framing it out at no extra cost, which I had planed to do. The Co. is going to do more work for me. I would highly recommend this Co. Not only is there work good, but there prices are right in line. I will, and have recommend them to friends.R. PorrasWoodstock

  • Review 81 (2017-03-30 - Rating: 5)

    I had an excellent experience. The guys that put my windows were very experienced and professional. My windows look great inside n out. Thank u to Mike .

  • Review 82 (2021-08-26 - Rating: 5)

    Blake was thorough & considerate of my time. Maria managed details of scheduling effectively. Tys installation team was awesome.

  • Review 83 (2024-03-04 - Rating: 5)

    Tom did an excellent job! Very kind and personable. Thank You so much!

  • Review 84 (2019-03-18 - Rating: 5)

    Replaced a cheap and drafty patio door with a nicer one from Window World. Great product with an immediate difference. The installation team was professional and did a great job.

  • Review 85 (2020-02-10 - Rating: 5)

    Al and nicole were on time they put down tarps and took their time with installation cleaned up after themselves al showed me the floor beneath the door frame it was as good a new he said there was no need to replace it.so far the doors have functioned properly no complaints.

  • Review 86 (2017-06-27 - Rating: 5)

    Window World did an awesome job. Everyone that works there are very friendly and they work hard to give the customer what they want. Thank you Scott for a wonderful experience.

  • Review 87 (2017-03-06 - Rating: 5)

    The crew did a excellent job with the install on one of the coldest days of winter! We were satisfied from the estimate to install with Window World.

  • Review 88 (2020-09-12 - Rating: 5)

    Superior products and service! Shout out to Ty, second time he has done an installation for me, his work is excellent and always cleans up when finished.

  • Review 89 (2020-10-07 - Rating: 5)

    Great process, salesman was straightforward and accurate in all aspects. Project cost and completion were as expected and promised. Highly recommend

  • Review 90 (2020-02-11 - Rating: 5)

    Our new windows are wonderful and truly keep out the winter cold! The installers did a fantastic job - prompt, efficient, and very neat!

  • Review 91 (2017-03-29 - Rating: 5)

    Salesman was knowledgeable and friendly. Installation was fast and the installers were very friendly and helpful. Made sure everything was cleaned up no mess.

  • Review 92 (2017-06-22 - Rating: 5)

    Awesome. Three windows. One day installation. (Really five hours only). No mess left behind. Great new windows. Nice people to work with. Thanks.

  • Review 93 (2022-03-30 - Rating: 5)

    They done a wonderful job I only had three Windows done but I will have all of them completed by Window World they done a great job I thank them so much

  • Review 94 (2024-04-10 - Rating: 5)

    Window World is highly recommended for quality, service and value!!!! We had all new windows, siding, trim and gutters installed and have been nothing but pleased with all aspects. We recently encountered very strong winds (cyclone style) and one piece of fascia was torn off. Window World has an appointment scheduled within a day and repair done within 3 days of the storm. We are very happy customers! Thank you for your professionalism!

  • Review 95 (2017-03-30 - Rating: 5)

    They were friendly and professional, did a great job. They cleaned up after themselves and left everything in its place. Its such a great improvement, extremely satisfied.

  • Review 96 (2024-04-30 - Rating: 5)

    Otto installed my Windows today. He was incredibly professional and likable with a very pleasant pleasing personality and helpful nature. Otto is Window Worlds Simply the Best Employee!

  • Review 97 (2016-05-18 - Rating: 5)

    Window World did a great job. The came on time finished in one day and the window are great. I would definitely recommend them.

  • Review 98 (2020-12-08 - Rating: 5)

    Great service , especially if there is a problem with your windows. Had a couple replaced under warranty. Absolutely No Hassle !

  • Review 99 (2018-12-19 - Rating: 5)

    Very good experience with replacement of 3 front windows. On time arrival, fast completion and they look great!

  • Review 100 (2019-02-22 - Rating: 4)

    Only thing I didnt understand is why my new windows are not e rated for my state. Great service and install is clean and neat.

  • Review 101 (2022-09-27 - Rating: 5)

    Very responsive, and did the install without an issue. New windows look great.

  • Review 102 (2019-08-22 - Rating: 5)

    Replaced all my windows did a great job removed all my old ones great quality lifetime warranty very satisfied

  • Review 103 (2023-06-02 - Rating: 5)

    Mike and Alex were amazing and very professional. Thank You Window World.

  • Review 104 (2020-11-12 - Rating: 5)

    I love my new Windows & Siding great place wonderful service I would recommend this wonderful company to to anybody considering exterior renovation

  • Review 105 (2017-03-06 - Rating: 5)

    Salesman was professional and didnt waste my time.Installers were friendly and helpful and attentive.

  • Review 106 (2022-06-08 - Rating: 5)

    Great workmanship, very pleased with product and service! Did step on one of my bee balm plants lol....

  • Review 107 (2016-05-19 - Rating: 5)

    Great job, they look wonderful and the crew was so professional. I am a happy camper.

  • Review 108 (2023-08-01 - Rating: 5)

    Great people to work with, reasonable prices and they stand behind their products

  • Review 109 (2017-03-15 - Rating: 5)

    Great product and installation crew was fast clean and friendly. Highly recommended.

  • Review 110 (2018-12-19 - Rating: 5)

    A fantastic experience from start to finish! I highly recommend Window World for all your window needs.

  • Review 111 (2019-12-16 - Rating: 5)

    Great people and excellent service have had multiple houses done just a great experience.

  • Review 112 (2016-06-15 - Rating: 5)

    Best decision ever the window installation was quick and clean couldnt ask for more thank youu! window world!!

  • Review 113 (2021-07-07 - Rating: 5)

    Excellent experience! Highly recommend to all for your service and installation.

  • Review 114 (2018-11-06 - Rating: 5)

    Very happy with my new windows! Great experience all around

  • Review 115 (2022-10-25 - Rating: 5)

    Kevin and Ethan are Totally professional workers, thank you Scott !!!!🙏🏾💙🙏🏾💯💯🔥🔥🔥💪🏾😎👍🏾

  • Review 116 (2022-03-03 - Rating: 5)

    Very nice job very efficient an was able to answer all my questions love my new windows!!

  • Review 117 (2018-11-08 - Rating: 5)

    Beautiful windows and doors. Great prices and good service. Couldnt ask for more#

  • Review 118 (2016-08-23 - Rating: 5)

    Everyone was very nice, helpful and competent. I will buy from them next time I need a window.

  • Review 119 (2016-07-18 - Rating: 5)

    They were GREAT! Windows look amazing! They were fast and clean!

  • Review 120 (2023-04-30 - Rating: 5)

    As always, great follow-up service, from office and technicians. Thanks

  • Review 121 (2023-03-31 - Rating: 5)

    A couple of years ago I had Window World of Rockford come and install new windows in my home!!! Two days ago, I noticed a small problem with one of the windows, I called and spoke to Sabrina and today the window has been fixed !!! Thank you for your prompt service and for taking care of me, I would recommend Window World for all of your window needs!!! Thank you so much!!! Shar

  • Review 122 (2021-09-30 - Rating: 5)

    I recently had a patio door installed by window world. I am pleased with both the quality of the door and my installation. Blake was my salesman, he was informative, low pressure and honest. He was with me every step of the way and even came to help with my install. Al and Nichole did my install and I am impressed. He took the time to make sure my door was level and his attention to detail is next level. The door looks great and they cleaned up well. Thank you Scott and all of Window World!

  • Review 123 (2016-05-21 - Rating: 4)

    Professional, work crew cleaned up all the debris, Windows work great!

  • Review 124 (2017-03-20 - Rating: 4)

    Very happy with my new windows, from Window World. Was happy to Meet Scott.

  • Review 125 (2017-01-18 - Rating: 5)

    My salesman was very knowledgeable and extremely helpful throughout the process!!

  • Review 126 (2017-06-04 - Rating: 4)

    They showed up did a great job, but still awaiting to get one window finished.

  • Review 127 (2017-09-23 - Rating: 5)

    Our overall experience was wonderful! Drew and his crew of installers are professional, courteous, and completed the job in a timely fashion! Its evident to us that they take great pride in their work and are a great reflection for the companys reputation! We are also very happy with the windows we had installed and can already tell a difference in the heating/cooling! Also our salesman, Ed was very professional and took great care in measuring and making sure we were going to be satisfied with our purchase! Thank you Window World of Rockford

  • Review 128 (2021-11-07 - Rating: 5)

    They are the only place that I found willing to do custom windows for our house. They are very reasonable on prices and do excellent work and service. Highly recommend them. Wish Id gotten all my windows through them.

  • Review 129 (2020-09-28 - Rating: 5)

    Great orice, very professional and clean, I will recommend them :)

  • Review 130 (2021-07-27 - Rating: 5)

    Our sales person Blake was informative, low pressure and was able to save us hundreds of dollars with his product knowledge. Blake was with us every step of the way and even helped with the install. Ty and his crew were oo time, fast, clean and efficient. Ty was friendly and took the time to walk us through the features of our windows before he left.

  • Review 131 (2021-08-11 - Rating: 5)

    Blake was our sales rep, he did a job! He was low pressure and helped us by explaining all of our options. Bobs crew rocked! They finished whole house in one day! Bob was sure to walk us through how our new windows worked. We love the look of our new windows.

  • Review 132 (2020-03-05 - Rating: 5)

    I have done business with them for 10years now and going very happy customer! 😊😊

  • Review 133 (2021-11-30 - Rating: 5)

    Im very happy with the finished product. Service was exceptional. Tys finished product looks great. My sales rep Blake came by during the installation to make sure everything went well.

  • Review 134 (2019-01-22 - Rating: 5)

    Thank you to Window World! We have been very pleased from consultation to installation. The crew came and installed on the coldest day of the year and were very professional and organized. They did an amazing job in a timely manner! We will be recommending Window World to anyone. Thanks again to everyone at Window World!

  • Review 135 (2020-02-10 - Rating: 5)

    The company says what they do and does what they say. Window world is a privately held business and it is ran with the customer in the loop. Communication with the customer is the best in Rockford. Consider going into window treatments as well. You wouldnt believe the nonsense I just went through obtaining coverings for our new patio door.

  • Review 136 (2016-08-27 - Rating: 5)

    Window World of Rockford provided a great experience. From start to finish the process was exactly as described. The windows were manufactured ahead of schedule and they appear to be quality products. The installation team was excellent. They were very prompt and worked like a well oiled machine. Each person from the crew shook my hand and greeted me. They worked quickly and efficiently, but took to the time to answer my questions. They also cleaned up after themselves. Its obvious that customer service is a top priority within the Rockford branch. When its time to replace other windows in my home, I would not hesitate to use them again!

  • Review 137 (2017-06-13 - Rating: 5)

    We have had window world install Windows in our first and our second home and would hire them again and again. They do quality work at a decent cost and you cant beat the lifetime warranty. Ive had to call them for both houses for minor issues and theyve come right out, in a timely fashion, to look at and fix the issues. I highly recommend hiring them for your new windows, you wont be disappointed.

  • Review 138 (2020-09-07 - Rating: 5)

    They arrived when they said they would. The windows were installed faster than I expected. The clean-up was very good. The men worked well together.

  • Review 139 (2022-08-27 - Rating: 5)

    I have used Window World on a couple of properties. The jobs were done right and at a fair price.

  • Review 140 (2016-07-25 - Rating: 5)

    Great service fair price very happy with the results.

  • Review 141 (2020-04-21 - Rating: 4)

    Love my new windows. My installation went faster then I thought it would! Clark was my installer .He was very friendly and very informative on the use and care of my windows.

  • Review 142 (2016-08-08 - Rating: 5)

    Nice job, I would recommend them to anyone that is looking for great quality windows...I had wood windows, they matched the shade to vinyl, and you cant tell they arent wood! I can even clean them from the inside, which is great for 2nd floor windows! They guys were great, and worked quickly.

  • Review 143 (2023-06-07 - Rating: 5)

    They live up to their lifetime warranties!

  • Review 144 (2019-09-13 - Rating: 5)

    Got nice windows and they delivered on time and efficiently. Thats what we expect when we buy something. I would use this company again.

  • Review 145 (2018-12-18 - Rating: 5)

    We purchased a very large living room Window World. We got a good price and great customer service. Unlike their competition WW was not high pressure. A pleasure to business with.

  • Review 146 (2016-09-01 - Rating: 5)

    Door came on time as expected, the installers were very knowledgeable, friendly and treated my home as if it was their own! Very happy experience and we love our new door!!

  • Review 147 (2019-01-17 - Rating: 5)

    Affordable and good quality. Installers were professional. I was very impressed by the overall experience.

  • Review 148 (2020-06-17 - Rating: 5)

    Absolutely phenomenal company. Above and beyond for customer service

  • Review 149 (2016-06-15 - Rating: 5)

    My entire experience from beginning to end has been great. I love my new window!!

  • Review 150 (2016-11-02 - Rating: 5)

    Was very pleased with the whole experienceSales Rep Jeff Montgomery was extremely professional and knowledgeableInstallers Joey, Mike were very professional and did an outstanding jobOur home looke great and we have had several neighbors ask for referrals which we have provided.

  • Review 151 (2016-06-22 - Rating: 5)

    The replacement window was received in a timely manner, both the service person who took the request and the tech that actually replaced it were polite, sincere and efficient.

  • Review 152 (2020-02-10 - Rating: 5)

    Prompt, efficient, did a great job and cleaned up after themselves.

  • Review 153 (2020-09-07 - Rating: 5)

    They were very courtesy and clean. They did all our windows and we are very happy with the results.

  • Review 154 (2020-10-18 - Rating: 5)

    Installer were wonderful. They cleaned as they went and were very professional.

  • Review 155 (2021-07-16 - Rating: 5)

    Always great service from Tony and installers.

  • Review 156 (2021-02-19 - Rating: 5)

    The guy who came was very nice and quick☺

  • Review 157 (2021-08-26 - Rating: 5)

    Get service and windows. Ours came in about a month sooner than expected with all the delays from COVId. They put them in in under 4 hours and noticed one part was bowed and ordered a new one before even leaving or us noticing. Used them twice would use them again in a instant.

  • Review 158 (2021-09-13 - Rating: 5)

    Great service and reliable installation.

  • Review 159 (2023-03-19 - Rating: 5)

    We are buying more windows from them

  • Review 160 (2017-03-08 - Rating: 5)

    WonderfulMaria is a true asset to your company

  • Review 161 (2019-02-21 - Rating: 5)

    Good price. Fast installation

  • Review 162 (2022-10-30 - Rating: 5)

    Amazing staff, perfect windows.

  • Review 163 (2020-02-11 - Rating: 5)

    Friendly and very good pricing

  • Review 164 (2017-08-03 - Rating: 5)

    Simply the best for less These guys are the BEST😀😀😀😀

  • Review 165 (2022-02-16 - Rating: 5)

    Quality work

  • Review 166 (2017-03-08 - Rating: 4)

    Very good

  • Review 167 (2019-08-25 - Rating: 5)

    Exceptional service from start to install.

  • Review 168 (2021-05-29 - Rating: 5)

    Great prices and staff

  • Review 169 (2021-09-23 - Rating: 5)

    I love it

  • Review 170 (2017-09-07 - Rating: 5)

    Fantastic job Very polite

  • Review 171 (2021-07-30 - Rating: 5)

    Honest, great place.

  • Review 172 (2019-07-02 - Rating: 5)

    Great service

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