Monkey Wrench Plumbing, Heating, Air & Electric

Located in Los angeles, California

Address: 4649 Beverly Blvd, Los Angeles, CA 90004, United States

Phone: +1 323-425-8293

Rating: 4.8

Services

On-site services
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-12 - Rating: 5)
Nixon was great and stayed late to get the job finished. The dispatch is also super helpful and very responsive. Great team!

Review 2 (2024-10-15 - Rating: 5)
Carlos was extremely transparent and forthright with his opinion of my water heater and what he recommended. He wasnt pushing any additional services and was honest with everything, which was very much appreciated. They were also very timely and fixing my issue within 24 hours of my first inquiry. He and Monkey Wrench did a great job!

Review 3 (2024-12-31 - Rating: 5)
My experience was stressful because my water heater kept failing. But Jose worked hard to fix it and make sure I had hot water again. I appreciate the kindness and attention to my account.

Review 4 (2024-08-23 - Rating: 5)
Our building’s tankless water heater broke down, and we couldn’t figure out why. I called a nearby service, and they recommended Monkey Wrench. Monkey Wrench responded quickly and even came out the same day to fix the issue. Enrique, in particular, assessed the situation and quickly realized it wasn’t a major problem. He fixed it right away. He was completely honest and straightforward. It was a very positive experience, and I’ll definitely reach out to Monkey Wrench again if any related issues come up.

Review 5 (2024-10-12 - Rating: 5)
Been using shapiro & sons and then Monkey wrench for years and they are always great. Carlos came in and helped diagnose our issue and fix them with no problems. Definitely recommend!

Review 6 (2021-04-30 - Rating: 5)
Rick, our plumber, was informative, knowledgable, clear, professional, kind, creative, timely. He had extensive industry knowledge that he was able to communicate clearly to your average-Jane. Im happy to say I learned a bit about plumbing! Joey, our dispatch, was patient, professional, organized, communicative, timely. Excellent service all around. We will complete projects with this company again in the future!

Review 7 (2024-11-19 - Rating: 5)
Rick was great.. solved allPlumbing issues , very thorough and very professional . Highly recommend him to anyone with a need for a plumber .

Review 8 (2024-09-17 - Rating: 5)
Experience with Rick was great, he had great knowledge on what he was doing and did a very clean job, very respectful, I would definitely call him back for future plumbing issues.

Review 9 (2024-05-28 - Rating: 5)
Really appreciate Luis and Abraham’s help! They are so quick, and efficient to finding the problem and always respectful in our home. Not to mention, they get here fast!!They have been here twice now for two unrelated problems and the experience is always seamless. They provide great recommendations and will respect what you decide. We will continue with Monkey Wrench as our plumber and hope we always get them as our technicians! Thanks guys!!

Review 10 (2024-08-23 - Rating: 5)
Thanks David, with your added attention to details, you got my AC working again. And put a smile 😃 on my face. Sometimes getting things done done right take a set of fresh eyes.SincerelyElaine

Review 11 (2023-04-24 - Rating: 5)
The whole process was smooth and quick. Josh Perez was very good at his work, he was very efficient and knew what he was doing. He also took time to explain things to me. I was very pleased with his work and his manners.Only issue I am not 100% sure is the price I paid. Since I dont know the current average price for the water heater and installation, I cant say if I got a good deal or not but I trust Monkey Wrench charged me a reasonable price. Overall, I am very happy with how everything turned out and lets wait and see if the new water heater lasts another 10+ years, problem free. Thank you again Josh!

Review 12 (2024-08-20 - Rating: 5)
Chai was amazing, arrived within the time frame, he knew exactly what was wrong and started working right away. We had air within 20 minutes of him arriving. Thank you Chai!!!! ☺️

Review 13 (2024-12-11 - Rating: 5)
Alex at Monkey Wrench came and repaired our system after another repairman completely screwed it up. He then went above and beyond to get us up and running that day. He was calm, professional, thoughtful about his job, and had a great demeanor.

Review 14 (2023-10-04 - Rating: 5)
Mike did a very good job explaining the options available to me in regards to replacing my 15yr old water heater that no longer worked. I appreciated the time he spent and the knowledge that he shared with me in those regards. I was able to make a fully informed decision and had a new tank-less water heater by the end of the day. Job well done!! Also, Monkey Wrench impressed me with their appointment booking and communicating process.

Review 15 (2023-11-17 - Rating: 5)
I made an appointment with Monkey Wrench Plumbing. Luis showed up Johnny on the spot with shoe covers on, I thought that was very considerate of him. Through his knowledge and expertise delivered a resolution that he thoroughly explained in layman’s terms which I truly appreciated. I found through our conversation that he was trustworthy and honest. And most impressive, he did not charge me which left me in disbelief. I highly recommend Monkey Wrench Plumbing. Their work ethics and morals for the consumer exceeds expectations of any plumbing company I have ever encountered.

Review 16 (2023-10-11 - Rating: 5)
Eddie was great. He came out to inspect our new tankless water heater that was having issues, and was able to help us diagnose the problem. As part of his service, Eddie noted a number of items related to the plumbing that was done incorrectly, which would void our warranty if not addressed. Then he documented everything in a report for me so that I could take it back to my contractor and get them to correct the mistakes. I wouldn’t hesitate to use Monkey Wrench again. Extremely happy with the prompt service, all their insight, and friendly demeanor. 5 stars for sure

Review 17 (2024-01-13 - Rating: 5)
After much research reaching a dead end... I came across Monkey Wrench reviews describing not only my device flaws but included a positive reason why this product was good for most people. A fair professional opinion to educate the public. Not PUSH a product. Go to their website, its amazing. Their experience in all things plumbing...is impressive.

Review 18 (2024-07-24 - Rating: 5)
The technician came when promised. Attempted to assess and address the problem. He offered his results and provided a follow up plan since the problem was not fixed.

Review 19 (2024-12-04 - Rating: 5)
Very knowledgeable and explained everything but the problem was and very professional. Great job.

Review 20 (2024-10-14 - Rating: 5)
Alex is a trustworthy man and very reassuring. Would recommend him in a heartbeat!

Review 21 (2023-11-10 - Rating: 5)
Ive used Monkey Wrench for 3 issues in my home and each time theyve been great! Excellent booking and communication from their scheduling team. Its been easy to change appointments too when Ive needed to.Today I had Fred come by for an annual HVAC systems check. He was super friendly, on time, efficient, and thorough. He explained everything to me and showed me pictures too. He replaced the filter and gave me some tips. And he talked me through all the options for keeping it dust out of my system to help it last a long time. I decided to book him to come back and fully clean the HVAC.I wish I could give 6 stars because while he was in the attic he also picked up three rodent traps that had just caught mice and put them in the trash for me. He truly went above and beyond.Im a happy customer and will keep coming back for the great service.

Review 22 (2024-05-31 - Rating: 5)
Enrique was professional and took the time to explain the issues and the solutions. I would highly recommend him for your water heater annual maintenance. Definitely a 5 star performance!

Review 23 (2024-07-24 - Rating: 5)
Overall very happy with the visit which was set up by them only yesterday. Some issues found but was given detailed information on what needed to happen.

Review 24 (2024-01-05 - Rating: 5)
I had an intermittent heating problem for years. Alex Garcia worked on it and brought in an expert to help solve it. THEYDID! He was very professional and knowledgeable. Also extremely friendly and courteous. Would highly recommend this company and their technicians based on my experience with Alex.

Review 25 (2023-11-27 - Rating: 5)
Great teamwork. Jeremy offered valuable insights and suggestions about how best to address heating issues with the old structure. Noe and his team arrived early and finished on time, leaving the home and the yard in good shape, with new wall heating units installed just ahead of the winter nights. Thanks to Noe, Dan, Alan, and one more tech who did the crawling under the house. And additional thanks to the people answering my calls, who always make me feel like my call is appreciated.

Review 26 (2024-12-11 - Rating: 5)
Tony was great 👍. Communication was great. Very knowledgeable and professional.

Review 27 (2024-01-09 - Rating: 5)
The absolute best! Timely, honest, great communication and email follow up with options. Alex helped me with my HVAC and I could not be happier with his help and advice. Love these guys so much

Review 28 (2023-08-15 - Rating: 5)
David from Monkey wrench is the best! Never tries to sell stuff you dont need but we have a pretty old unit so we usually need a little extra care. Hes very honest & friendly & is a great representative of the company. Weve been with this company for 20 years now!

Review 29 (2023-10-17 - Rating: 5)
I had a problem with a service person and gave a 1 star review. The company was extremely responsive to my complaint and immediately rescheduled an other person…David . He was a very prompt and respectful. He solved the problem and explained the issue. Plus, he went the extra mile to make sure that I was happy and understood. He also gave me his direct number in case I had any other questions or problems. I was so pleased to have him back to settle my problem. Thank you David and James for helping me..

Review 30 (2023-09-06 - Rating: 5)
Luis tried to recreate the leak unfortunately he wasn’t successful. He provided us with good info and what possible causes it could have been without tearing out our walls. Overall we are pleased with the knowledge that he gave us and we will definitely call him back if the leak returns. Luis is professional and super helpful that he took the time explaining the things I had questions on.

Review 31 (2023-04-18 - Rating: 5)
I had a new furnace installed last week and the thermostat was defaulting to a low temperature on its own. I called Monkey Wrench and they sent Sean who was extremely helpful and knew exactly what the problem. He told me to press the hold button when I set the temperature. He arrived on time and was very knowledgeable. Im very happy with the service.

Review 32 (2023-05-05 - Rating: 5)
Jonathan is always great. It’s also nice to get the same great person every time I call Monkey Wrench. I wholeheartedly recommend you use Monkey Wrench, they have solved emergencies and taken care of regular things for me. They are great with both.

Review 33 (2022-03-06 - Rating: 5)
In February 2022, a Google search lead me to several plumbing choices. It was 4:45 pm when I was calling for repair service. I had called 8 other plumbing businesses leaving voice messages requesting service for the Navien tankless hot water heater. However, Monkey Wrench Plumbing had a live person answer the phone. The answering attendant took my info and I received a call back from dispatch within 10-15min. A visit was scheduled for the following day and the technician even called to say he was running ahead of schedule. Several options were given for the repair work. I chose the estimate that fit my current budget and once the work was approved, the return date was scheduled according to my timeline. I asked a lot of questions during the whole process and was grateful for the information I received. I had an excellent experience and would recommend their service. I do not know anyone employee there, nor have I received any compensation for my words of praise. I simply received professional, on time, courteous service. Good Job Jason and Omar. Thank you for your professional and always positive attitude.

Review 34 (2023-10-04 - Rating: 5)
My current heating and air conditioning system is breaking down. Fortunately, Jeremy from Monkey Wrench came today and spent a lot of time studying my existing system, both inside and outside my house. He is detail-oriented and knows HVAC systems. He came prepared and had already done some research on my set-up and had spoken with David who has kept my system going. Jeremy thoroughly reviewed my options and answered my questions. I am very happy and confident he and Monkey Wrench will provide an excellent new system.Thank you Jeremy!!

Review 35 (2023-03-14 - Rating: 5)
Henry Santiago from Monkey Wrench Plumbing did a very good job!We needed to change the water filter system under the sink!He did an excellent job and also cleaned the pipe and explained everything well.We are very satisfied

Review 36 (2020-12-16 - Rating: 5)
Rick was highly knowledgeable, professional and the right tech for the job. He was able to answer all my questions and provided me with a very thorough overview of what I was purchasing and installing. He and his associate worked efficiently and got the job done in a few hours. I recommend Monkey Wrench Plumbing and will continue to reach out to them for my all my plumbing needs in the future. I’m so pleased with their service.

Review 37 (2024-10-14 - Rating: 5)
Rick was very knowledgeable and provided great info to find a resolution.

Review 38 (2023-09-01 - Rating: 5)
Great service and clear explanation of what was needed to fix our hot water heater system. Rick was a pro and the companies service and response was unbelievably good. I would and will recommend them to anyone.

Review 39 (2022-04-14 - Rating: 5)
They came and fixed my water heater like pros and charged a fair price. Others charged me more and were not as professional, so I will definitely recommend this plumber to all my neighbors who ask me often. Thank you MWP!!! and I think Jennifer is very nice, professional, knowledgeable and knows her subject matter very well. Thank you!!~

Review 40 (2024-06-18 - Rating: 5)
Alex was very thorough, informative, and professional. The work required needs a second opinion, and he was very professional about that request.

Review 41 (2023-10-20 - Rating: 5)
Alan Bolanos and his assistant Jacob worked some long hours installing our new AC system and heat pump. The old system was installed 40 years ago and it required some extensive experience to professionally “troubleshoot” the glitches and get the new equipment operating properly. We will be using Monkey Wrench in the future.

Review 42 (2017-03-23 - Rating: 5)
Monkey wrench is an excellent and very professional company. They arrive on time; they know what they are doing. The customer service is outstanding. I have used them for all my plumbing needs. We have little children and we woke up one morning and there was no hot water. I called a friend who referred me to Monkey Wrench. When I called the company I explained it was an emergency. They arrived quickly. The staff and service were amazing. They were friendly and knowledgeable. My tankless water heater was repaired in no time at all. They also took the time to advise us of everything we needed to do to keep our heater operating properly. Now we are enjoying our hot showers and can bathe our little girls!

Review 43 (2020-12-12 - Rating: 4)
Monkey wrench is a bit pricey but Rick helped to work with the company to make it a little better Rick works to make sure you get what you want. Rick is very professional and did good work. He also cleans everything up nicely so it looks good when it’s done. He is very personable and pleasant to work with. I will use them again in the future.

Review 44 (2022-03-04 - Rating: 5)
Luis Castillo was really professional. He had extensive knowledgeof our pipeline gas leak issue and helped repairing the pipeline outside the house in a reasonable short amount of time. He was also helpful to explaining to me how to connect with the gas company for restoring the gas service that was turned off for safety. Everything turn on right!Thank you to Luis and Monkey Wrench.

Review 45 (2021-05-06 - Rating: 5)
Rick is by far and away the best plumber we’ve worked with in LA (or anywhere!). He communicates clearly and kindly—he’s straightforward and easy to work with—and he diagnosed our issue and provided a great solution on the spot. We ended up needing a new hot water heater and Rick picked it up and installed it the same day he diagnosed the problem, staying at our house well into the night until the job was completed. Truly an above and beyond experience! And he has since been back for another, smaller issue, and was equally as wonderful. Would give 100 stars if I could!!

Review 46 (2022-09-15 - Rating: 5)
Yearly maintenance inspection on our NortitzTankless water heater:Kai is very nice, knowledgeable & thorough! We are very happy with this company. Monkey Wrench Plumbing was recommended to us by the manufacturer & they were the only company that didnt go straight to voice mail when I discovered them last year.

Review 47 (2023-10-10 - Rating: 5)
David is the best HVAC I’ve worked with. Fast, efficient, and explains everything along the way. Monkey wrench is very communicative and makes the experience easy.

Review 48 (2018-04-07 - Rating: 5)
Visit of Wrench Monkeys was one of the best services that I ever experienced! Ryan and his co-workers were highly professional! Very responsive! Ryan listen fully all of my concerns regarding the repair of our tank less water heater. He also offered various ways to solve the problem. The labor was done very much neatly, safely and in the short period of time. Ryan and his co-workers used the best material to install the new parts. I will definitely refer my family and friends to Wrench Monkeys services as a most professional pluming company,.c

Review 49 (2023-11-18 - Rating: 5)
Eddie was very professional and knowledgeable. He repaired my kitchen leak and gave me advice to avoid problems in the future. Would highly recommend him.

Review 50 (2019-02-19 - Rating: 5)
Daniel was great! Showed up on time, made sure I understood what needed to be done, why, and how he’d do it. We needed a full-on water heater replacement and Daniel went out of the way to get one delivered within a few minutes so we could take a hot shower again by the end of the night. Monkey Wrench is great and we will definitely use them again.

Review 51 (2023-03-15 - Rating: 5)
Called Monkey Wrench due to an inoperable water heater. Rick arrived promptly (during a rain storm) and diagnosed the issue. While he wasn’t able to fix the underlying electrical issue, his prompt diagnosis allowed me to get a qualified electrician to fix it that day. Nice job Rick!

Review 52 (2023-10-06 - Rating: 5)
Henry arrived promptly, and provided the service very efficiently and professionally. Kept me informed throughout the process. He did a great job.

Review 53 (2023-08-12 - Rating: 5)
Love this company so much that Im reviewing them again. Quick and reliable service. This time my technician was Enrique and he was great! Highly recommend this company for your plumbing needs.

Review 54 (2022-09-16 - Rating: 5)
Freddy and Alex were excellent. Great communication, smart, on top of it. I was so happy with their work. I needed an outdoor leak fixed quickly and Freddy figured out the problem day of and then fixed it the next morning. Top notch.

Review 55 (2023-01-17 - Rating: 5)
The customer service both over the phone and in person were first rate! My furnace works better than ever and Kenneth was friendly, courteous, knowledgeable and thorough. I couldnt be more pleased!

Review 56 (2021-05-05 - Rating: 5)
Our Monkey Wrench technician, Rick, was friendly, knowledgeable and professional. He analyzed the issues we were having with our tankless water heater and outlined our our options for repair or replacement. His recommendations were insightful and lead us to a reasonable resolution. All in all, using Monkey Wrench was the right call.

Review 57 (2019-02-26 - Rating: 5)
From the first phone call I had with Monkey Wrench to the completed job, I received outstanding service. Josh is very honest and professional. This company is A+. Don’t waste your time calling other plumbers. You’re in excellent hands with Monkey Wrench! I highly recommend them!! I’ll definitely use Monkey Wrench again for all my plumbing issues!!Thank you!!!😃

Review 58 (2019-02-14 - Rating: 5)
Daniel was great. It turns out that I was able to make the repair before he came, but he gave a free check up on our plumbing and pronounced everything in great working order. So nice to have someone honest and not trying to up-sell. I will definitely give him a call next time I need a plumber.

Review 59 (2023-01-19 - Rating: 5)
Enrique Rodriguez was knowledgeable and professional. I asked questions and he took the time to make sure I knew what he was doing and why. He made sure that I understood and made me feel at ease, knowing that I got the right person for the job.

Review 60 (2019-01-12 - Rating: 5)
My experience with Monkey Wrench has been extraordinary and I couldnt be happier. I have used 4 different plumbing companies in the last 10 years and since finding Monkey Wrench last year, I no longer have issues with subpar work. The customer service is outstanding, as is the level of professionalism. Of all of the contractors I have dealt with in the ongoing remodel of my house, no company comes close to operating their business the way Monkey Wrench does. Highly recommend!

Review 61 (2018-08-29 - Rating: 5)
I had the best, headache-free experience using Monkey Wrench Plumbing Co. to service my broken sink. They went out of their way to come by immediately, they provided stellar service from start to finish! Thank you, Daniel, Kevin and Joe. You guys are awesome and I am giving 5 stars to a 5 star pluming company. Highly recommend!!!

Review 62 (2022-12-01 - Rating: 5)
Justin from Monkey Wrench came to our home to repair our tankless water heater. Ended up doing work on both of them. Excellent work, on time and on budget. And a very nice guy!

Review 63 (2022-12-06 - Rating: 5)
Luis went above and beyond and had us fixed up in no time. Great experience. Also the office was responsive to our questions and things were complete on time. Will contact Monkey Wrench again when needed. Thanks team.

Review 64 (2017-02-04 - Rating: 5)
I needed my tankless water heater fixed and was referred to this company by my brother, who had similar work done a year earlier in 2015. I was helped by Josh Perez, and he did a great job! I subsequently hired him and the company again to fix my incoming water regulator. I highly recommend them. Thanks!

Review 65 (2017-03-23 - Rating: 5)
Integrity, quality, and honesty at a fair price. A sentence almost never used for service providers especially plumbers but perfectly fits the experience of Monkey Wrench. Their use of technology to inform us of their time frames, price point, performance, cleanliness and professional approach really made our experience with them easy and worry free. We would never use a different firm and highly recommend them to all our family and friends. 5-stars and then some!!!

Review 66 (2024-09-17 - Rating: 5)
Kai gave us a great quote and was very knowledgeable.

Review 67 (2020-12-18 - Rating: 5)
Rick was able to quickly identify the issue. Unfortunately for me my existing water heat was basically shot. But Rick provided several options and let us know financing was available if needed. Once we chose the new system we wanted, Monkey Wrench got it all installed within hours. Every step of the way was well communicated and explained in detail.

Review 68 (2019-05-01 - Rating: 5)
My service tech Leonel was extremely knowledgeable, skilled, and communicative. Excellent attention to detail, and explanation of my issues and options. He undid some of the errors from a previous shoddy installation that I had no idea were needed, but were the source of my problems. Now my Noritz tankless water heater is as good as new and should last many more years, beating the cost of a complete replacement. MW costs more than smaller plumbers, but is well worth it when you want it done right the first time. Highly recommended!

Review 69 (2023-02-08 - Rating: 5)
Great experience start to finish. I’m sooo impressed with this company, their friendly scheduling, responsiveness and text updates, and my plumber Rick, that I will never likely go anywhere else from now on. It’s nice to find there are still excellent tradesmen out there. Thank you.

Review 70 (2023-05-08 - Rating: 5)
Excellent customer service. Lius was very knowledgeable and kind. My service was done in a very timely and professional manner. Good repair recommendations were made by Luis. I am grateful for his service.

Review 71 (2018-08-29 - Rating: 5)
Josh was knowledgeable & efficient in every aspect of diagnosing possible issues with my Noritz tankless water heater. He explained all concerns in an easy to understand manner and than he did exactly what was necessary to resolve the problem. He than made adjustments & checked previous services done to the heater & made sure the unit was functioning properly before he left. . If there were more stars to give Josh he would get them. Last but not least all the work was done at a very reasonable price.

Review 72 (2020-12-29 - Rating: 5)
They are always on time and excellent at scheduling and communication. Turns out my plumbing problem is more extensive than I thought -- not surprising given that the plumbing is 100 years old. I trust them to tell the truth, explain clearly what needs to be done and do it. Jonathan did a wonderful job with all of this. 5 stars

Review 73 (2019-07-09 - Rating: 5)
Monkey Wrench Plumbing is absolutely Great!It got it all :professionalism and know how, courtesy , and very honest pricing. They provide quick response and great accomodation for appoinment setting. The whole team is great. MAX!!! a million stars to this man!. Incredibly knowledgeable, was able to adress the issue extremely well, gave great suggestions , and is excellent also at creating reports.I am most definitively a returning customer for all my plumbing issues.

Review 74 (2019-06-11 - Rating: 5)
I cant say enough good things about Monkey Wrench Plumbing, and their Technician Leonel. I have a tankless water heater and began to have problems with it within one year. The company that installed it came out twice, and both times gave me a different reason for the problem and charged me a lot of money to fix it (although it was not fixed!) The third time I called Monkey Wrench Plumbing and they sent Leonel. He found the problem right away, fixed it at a very low cost and problem solved!! This year I had a toilet issue that Leo took care of promptly…(and again, at a very low cost.) I am thrilled with Monkey Wrench Plumbing. The dispatcher, Kevin, is so friendly and he got me an appointment the same day. LEO IS THE BEST PLUMBER I have ever had!! He is professional, very knowledgable, he gets the job done quickly and is so nice. I recommend Monkey Wrench for all of your plumbing needs, but especially for a Tankless Water Heater... They are truly the Experts!! Thank you to Leo and the entire Monkey Wrench Team! Candice H.

Review 75 (2019-02-20 - Rating: 5)
My old Noritz from 2007 had another heat exchanger failure. Rather than replace the old copper style heat exchanger, I opted to upgrade to the current design with stainless steel (and 25 year warranty). I had used Monkey Wrench Plumbing in 2014 and instantly thought of them for this new work. Leonel arrived on time as promised, discussed my options with estimates, and we scheduled the job for the next day. The work went smoothly - Leonel arrived on time, finished as planned, left the area clean. My expectations were met 100% I would recommend Monkey Wrench to everyone I know. I will

Review 76 (2019-05-17 - Rating: 5)
Ruben was wonderful! He took a cursory look at our problem and stated it could be a very expensive fix because of all the tree limbs. We left him to his job while we went to work. When we got home, a major plumbing issue had been fixed for a very reasonable price. We believe Ruben had an opportunity to make the job much bigger than necessary and we wouldnt have been the wiser. Its comforting to know there are still people in business that can be trusted.

Review 77 (2017-03-23 - Rating: 5)
Monkey Wrench Plumbing was a pleasure to work with. The office staff was pleasant and efficient to deal with. They did an excellent job fixing my plumbing issues and the staff was professional and efficient. I would highly recommend them for any job- big or small

Review 78 (2023-05-05 - Rating: 5)
Excellent service from Enrique and Nixon. Highly competent, friendly and professional. We are very pleased with our new tankless water heater. Thank you!

Review 79 (2022-10-13 - Rating: 5)
Enrique was the best! Did a fantastic job diagnosing and advising on our water heater issues, and was a consummate professional. Highly recommended!

Review 80 (2019-02-15 - Rating: 5)
Communication was professional and friendly from the first call. They called me right back to schedule a same-day appt and Sent text notifications of the technician’s arrival time. The technician, Ruben, was a total gentleman and very helpful and efficient with solving the problem. He even gave some other tips to help with maintenance and couldn’t have been friendlier or more professional. Great experience throughout.

Review 81 (2022-03-02 - Rating: 5)
Luis was courteous, prompt and professional. He fixed the plumbing issue within 5 minutes and was convivial and knew his stuff. I will definitely use Monkey Wrench Plumbing again!

Review 82 (2022-03-03 - Rating: 5)
My service tech was Rick. He was very knowledgeable and professional. I learned a lot about my tankless water heater system. It was totally worth the service call for regular maintenance. Recommended.

Review 83 (2023-03-19 - Rating: 5)
Very professional. Extremely happy with a job very well done (HVAC fan replacement and entire HVAC system cleaning). David Castro was just a wonderful technician. Very pleased.

Review 84 (2018-12-08 - Rating: 5)
There was a scheduling conflict and my water heater turned out to have more than one problem, necessitating a couple of different visits and several phone calls. Through all this, their dispatcher, Kevin, ensured the most prompt of responses that he could given the circumstances. Moreover, the plumber who actually did the job, Leo, truly owned the problem. He knew how to diagnose the circuitry problem, ensuring an expensive circuit board wasnt replaced without thoroughly testing and ensuing the demise of the old one, and he successfully found a local source for the replacement, minimizing the down time. He also installed the new heat exchanger and fully tested the system for proper functionality, leaving only after he was completely satisfied with it. And in spite of the fact that these things are expensive, he made every effort to keep the price down as much as possible. This is a highly competent and reliable company, complete with an entertaining mascot.

Review 85 (2023-01-19 - Rating: 5)
I didnt even know some of my HVAC vents were upside down, just that there were cold spots. They fixed that & put me on a twice a year maintenance program because newer HVAC needs frequent adjustment (I didnt know that, either). Very kind and thorough.

Review 86 (2017-07-31 - Rating: 5)
Kevin was very nice and very friendly and personable on the phone. He kept me in the loop as far as the time frame was concerned. I liked that very much!!! Ruben was marvelous. He found the problem right away. He was so sweet--a big teddy bear that you just want to hug!!! ( I can get away with saying that as an 82-year-old great grandma!!) : ) : ) Hugs to you, Ruben, and thank you for a job well done! Vera T.

Review 87 (2022-09-20 - Rating: 5)
Luis is a perfectionist. His work was outstanding as was his before and after the job communication. When his three jobs were finished, he put on overalls and slid through the crawl space to make sure our problems were not caused by a leak under the house. He did find one leak (drip) which we will need to get back to at some point. Luis deserves a 10+!

Review 88 (2017-05-24 - Rating: 4)
I called Tuesday afternoon and was given an appointment for the very next day at 8:00am. At first there was a miss communication with my address but it was quickly resolved. Daniel the service plumber who was dispatched to me arrived on time. He was truly THE BEST OF WHAT I HAVE EVER EXPERIENCED IN A DISPATCHED SERVICE TECH. We reviewed my plumbing problem together, he explained the best possible solution, gave me a price quote, went directly to work and completed it in a timely fashion then cleaned up behind himself. The price was as he quoted - ( I felt it was a bit pricey ) but he did deliver top quality work and the price was as he quoted- and not a penny more!Job well done Daniel!I would recommend this company to anyone who desires top quality professional service.

Review 89 (2019-04-05 - Rating: 5)
Monkey Wrench Plumbing is the best plumbing service I have ever used! I wish I’d found them along time ago, it would’ve save me a lot of pain and suffering! I’ve gone through so many plumbers and dealt with so many issues and these guys are so easy, have amazing customer service and do a great job!

Review 90 (2019-02-13 - Rating: 5)
Alfredo came out this afternoon and fixed a leak under the house. He was nice to talk to and he explained what he was going to do which made me more comfortable with the sounds I was hearing under the house. I will definitely call Monkey Wrench for my next plumbing issue. Thanks guys youre GREAT!!

Review 91 (2018-12-13 - Rating: 5)
Once again Monkey Wrench Plumbing has saved the day at my home! Water heater busted and Daniel came by when he said he would, prepared, and with a smile. He stayed until the job was perfected and even made sure to leave the place as clean (maybe even cleaner) than when he arrived. Pricing was fair and well deserved for the quality of professionalism and workmanship.

Review 92 (2017-03-23 - Rating: 5)
The worst moment is when your water heater breaks, and you have to take a cold shower....but I called Monkey Wrench and within minutes, the most valiant and gallant of all plumbers walked in!- THEY WERE AWESOME! Courteous, kind, efficient and very well priced. Probably the best service Ive ever experienced. I would definitely recommend this company with 100 STARS!

Review 93 (2021-06-30 - Rating: 4)
Omar came out to replace two noisy check valves on my tankless water heater. He replaced them with much quieter ones. He was on time, courteous, informative and very efficient and did a great overall job.

Review 94 (2023-06-26 - Rating: 5)
I use them for all my plumbing needs. They do excellent work, are professional, clean and dependable. I recommend Monkey Wrench Plumbing for all your plumbing needs.

Review 95 (2023-02-08 - Rating: 5)
I used Monkey Wrench Plumbing to replace filters for a water filtration system. Manny was very helpful, friendly and quick. My experience with Monkey Wrench was excellent.

Review 96 (2019-07-02 - Rating: 5)
Fantastic service!Our Rinnai tankless heater stopped working and would show an error message every time we ran hot water. We called a local plumber who inspected the unit and recommended that we ask a Rinnai certified technician to service the unit. We found Monkey Wrench Plumbing on the Rinnai website and contacted them. The intake person asked detailed questions to understand what the issue is and scheduled Ezra to come to our house the same day. Ezra arrived within the scheduled time frame and was very kind to explain each and every step of the process. We were very happy to learn that, while he is a licensed plumber, his primary focus area is tankless water heaters and that he is experienced with our specific model. He first performed a diagnostic assessment inspecting the water lines, the gas line and the Rinnai device. He then provided us with a detailed quote for the recommended service and upon completion the malfunction was corrected, and our house had hot water again. We couldn’t have been happier with his service and will recommend him without reservation to any one who needs service or repair of a tankless water heater. We also plan on using this company for any future plumbing needs.

Review 97 (2023-05-04 - Rating: 5)
These guys are great. They just recently worked on our Noritz tankless hot water heater and I highly recommend. They are very professional and I have learned from experiences with many other plumbers that you get what you pay for. Go with the professionals and that would be Monkey Wrench.

Review 98 (2021-06-26 - Rating: 5)
Repaired our tankless water heater. He was very thorough.We had another code error after our first visit and they were back the 2nd day and fixed appropriately. Very professional.

Review 99 (2017-03-23 - Rating: 5)
Tech named Robert showed up on time, diagnosed the issue and repaired it on the spot. He was clean, professional and very pleasant to deal with. I will be using monkey wrench again for all my plumbing needs.

Review 100 (2023-06-28 - Rating: 5)
Excellent service! Fixed a major leak in a commercial space and got us ready for business he next day. Thank you Kai and the Monkey Wrench Team!

Review 101 (2021-06-15 - Rating: 5)
I was very happy with Rick. He explained the diagnostic process and answered all my questions regarding his recommendations. He arrived on time and performed the maintenance in the time frame promised.

Review 102 (2019-02-07 - Rating: 5)
Each of their technicians is excellent. They go the extra mile to complete the task or repair. I’ve only ever had superior service from Monkey Wrench. They’re efficient, responsive, and work until the job is done right.

Review 103 (2017-03-23 - Rating: 5)
Weve been using Monkey Wrench Plumbing for over 3 years and are very satisfied. They very knowledgeable, always prompt, clean up after themselves, and are reasonably priced.

Review 104 (2018-01-23 - Rating: 5)
Broken water heater and water everywhere! I had no idea who to call, and Monkey Wrench was referred to me. I couldn’t have found a better team to work with. On time, courteous, fast and quality work. Thank you Monty and Brad! I will be calling you, and only you, for all water related home issues in the future.

Review 105 (2018-02-22 - Rating: 5)
Monkey Wrench Plumbing is my go to company for all my plumbing needs!! Josh made the installation of my Noritz tankless water heater a breeze...it was affordable, fast and easy. Josh spent a lot of time with me making sure i completely understood everything about the install, he continuously asked me if i had questions and was patient and transparent about everything. Josh is an honest guy and thats what i liked best about working with him, it gave me confidence in choosing Monkey Wrench and is what has kept me coming back to them for multiple jobs. you feel taken care of, thats the best feeling when it comes to home repairs, because lets face it, no one wants to deal with plumbing installs and repairs! With Josh i look forward to calling because i know everytime he is consistent and there for all my plumbing needs! Monkey wrench to me means; quick, easy, affordable, kind and caring and thats what Josh delivers!

Review 106 (2018-02-15 - Rating: 5)
We are a large restaurant and wedding venue and have used Monkey Wrench Plumbing for the past 10 years to service our commercial Takagi on-demand water heaters. MWP has always been quick and very professional. Theyve never let us down--especially the critical times during outages. Highly recommended.

Review 107 (2018-03-30 - Rating: 5)
Daniel Golgert has been to my home a couple times. He’s highly professional and talented at his work. He’s also friendly and helpful.I really like this company and the highly qualified staff.

Review 108 (2022-01-27 - Rating: 5)
Andres did a wonderful job today. We had a weird problem that came out of nowhere which was really frustrating. Andres took the time to explain the problem, and we came up with a solution that was expensive but worth it in the long run.

Review 109 (2018-03-17 - Rating: 5)
Great company, extremely professional.My tankless water heater, as it turns out, did not need to be serviced. Money Wrench arrived on time and did not charge me for the service call. I highly recommend this company.

Review 110 (2022-05-27 - Rating: 5)
Everyone was very helpful and knowledgeable. From reception to dispatch to sales team. We did not use this company for repairs as we had done several estimates. But in the future i definitely would call them because everyone there is AWESOME

Review 111 (2018-09-04 - Rating: 5)
Ryan came out on time and was efficient in looking at my water heater. He knew what he was doing and found the issue right away. Am happy with their service and would recommend them others.

Review 112 (2021-03-03 - Rating: 5)
Jonathan from Monkey Wrench Plumbing came out to diagnose a problem with our tankless water heater. He ordered parts and will return in a couple days to complete the repair. I will definitely use Monkey Wrench in the future!

Review 113 (2019-03-27 - Rating: 5)
Daniel is a phenomenal plumber, he is very knowledgeable and detail oriented, he arrived on time and completed the job within the allotted time frame. Will definitely be using Monkey Wrench Plumbing for future plumbing needs and request him as the plumber.

Review 114 (2022-07-02 - Rating: 5)
Great service, responsive and on time. Clearly communicated options and took extra care in the install. Lifesavers for the timing and repair needed. Luis was the best!

Review 115 (2019-01-29 - Rating: 5)
Excellent and very professional.Based upon many years of dealing with plumbing problems and plumbers, Leo and the rest of the Monkey Wrench team are THE BEST !I highly recommend them.Rick Gaylord

Review 116 (2019-04-10 - Rating: 5)
The free one year inspection and maintenance of my Norris tankless went well. This is a great asset! Tech was competent and communicate well. I warmly recommend!

Review 117 (2018-12-21 - Rating: 5)
We enjoyed working with Josh. He explained the estimate in detail and patiently answered all our questions. I would definitely recommend asking for Josh when contacting Monkey Wrench.

Review 118 (2020-01-24 - Rating: 5)
Had our tankless water heater replaced. Monkey wrench was extremely fast in doing so, and kept communication every step of the way. Very well done!

Review 119 (2022-08-23 - Rating: 5)
Leak in tankless water heater diagnostics and annual water heater service performed. Luis was consummate professional. Very knowledgeable. Explained issue and best resolution to correct it.

Review 120 (2022-09-17 - Rating: 5)
Excellent and professional service from the moment the doorbell rang. The technician Felix Marin, gave explanations throughout the process and options.Went above and beyond. I cant speak highly enough about this company!

Review 121 (2021-01-06 - Rating: 5)
Rick was incredible and Knew our issue within Seconds - You can tell he is highly Knowledgeable & worked Fast. Going to recommend Monkey Wrench to Everyone !!!

Review 122 (2018-11-28 - Rating: 5)
Daniel Golgert has provided plumbing repair and service for me in Santa Monica on three occasions. He works for Monkey Wrench Plumbing. Arrives on time and performs with knowledge in a timely manner. I definitely recommend Daniel and Monkey Wrench for anyone’s plumbing needs.Jerry Watts dba Watts Properties, CA

Review 123 (2019-03-15 - Rating: 5)
Tub and shower faucet lost pressure. The tub took a long time to fill. and the shower was running hot and cold. Daniel thoroughly inspected the problem and provided options to me. He replaced the shower valve which was found to have debris blocking the water (the root cause of the pressure problem) and then he learned the tenant had turned up the water heater to compensate for the lost pressure which made the water way too hot. Its all fixed now and the tenant is happy! Thank you Daniel!

Review 124 (2024-07-25 - Rating: 5)
Luis very helpful. I recommend him for our plumbing issues.

Review 125 (2020-01-17 - Rating: 5)
Excellent service from Leo and Kevin! Took the time to get to the bottom of our complicated plumbing issue and kept returning until the problem was fixed. Big thumbs up to the whole team especially Leo!

Review 126 (2018-09-17 - Rating: 5)
Josh arrived at the time promised. He was totally professional and explained the problems with our tankless water heater. He is a true professional and answered every question about our issue. WELL DONE Josh!

Review 127 (2019-05-01 - Rating: 5)
Ruben did a wonderful job. Was knowledgable and helpful and Id say went the extra mile to help ensure a specific issue in my house was addressed. I would certainly call again for other needs. Thank you Ruben!

Review 128 (2021-03-23 - Rating: 5)
Excellent experience always. Enrique was polite, serious, obviously skilled, and answered all my questions. We will continue to patronize Monkey Wrench Plumbing.

Review 129 (2019-06-25 - Rating: 5)
Instead of wasting time and my money removing the massively built old water heater vent pipe, their technician, Ruben, used part of it to run the new vent stack through to the roof.Smart and city inspector approved - for less!Thanks, people.

Review 130 (2021-02-16 - Rating: 5)
Great experience by Rick who came out to diagnose and fixt the problem. Great team in the office to set it all up. Good job Monkey Wrench plumbing.

Review 131 (2019-03-03 - Rating: 5)
Josh was prompt, very knowledgeable andprofessional. This is the 2nd time I used your firm and there is no reason I would not continue doing business with Monkey Wrench. Thank you Claudette Kenney

Review 132 (2022-06-28 - Rating: 5)
Mike was amazing. Jonathan as well. These guys and this company has SAVED us time and again. I can not recommend highly enough

Review 133 (2020-01-25 - Rating: 5)
We had a great experience with Monkey Wrench. Josh was lovely and knowledgeable. We will definitely use them again!

Review 134 (2020-12-29 - Rating: 5)
Enrique, Kevin and Joey were amazing! They helped me fix an urgent water heater repair with amazing customer service and speedy job. Thanks, guys!

Review 135 (2023-06-22 - Rating: 5)
This company and their predecessor has always done good work for us. David does a great job.

Review 136 (2023-01-18 - Rating: 5)
Wonderful service on my furnace. John was very professional and explained everything to me. I will definitely use them again.

Review 137 (2022-12-02 - Rating: 5)
Tankless Water Heater service was done, the technician ( Stan ) was very knowledgeable and professional about the job He was performing, thank you.

Review 138 (2023-03-01 - Rating: 5)
Jeremy Graham worked on my projects and he is very efficient and effective. I would recommend him for anyone seeking his support.

Review 139 (2019-01-11 - Rating: 5)
Monkey Wrench offers terrific, superior customer service, and skilled, knowledgeable technicians.Akiva, who worked at my house was truly stellar.

Review 140 (2019-04-01 - Rating: 5)
Alfredo was very competent, professional and very efficient. He was very friendly and very pleasant. After the job was done, he stayed to make sure that everything was working OK.

Review 141 (2023-09-08 - Rating: 5)
Josh was pleasant and very knowledgable regarding Monkeys service and tankless water heater.

Review 142 (2021-02-15 - Rating: 5)
Aldo did a great job fixing my Noritz tankless hot water heater that recently stopped working after only 4 years :( He had to replace a bunch of parts that were defective, then rebuild and the heater and put it back in place. Not just plumbers, but technicians as well at Monkey Wrench. I would definitely use them again if Im having issues with my tankless.

Review 143 (2022-12-21 - Rating: 5)
Everyone at this Company was professional and easy to work with. From Gabby (who answered the phone) to Ruben who was dispatched to help us.

Review 144 (2020-10-18 - Rating: 5)
I have to write that they have an amazing customer service, although they were booked for 3 weeks, the representative was wonderful and forded me to another company that did great job with the plumbing.thank you!

Review 145 (2022-11-29 - Rating: 5)
Enrique was on time, highly professional, polite, and thorough. Would definitely request him again.

Review 146 (2019-01-09 - Rating: 5)
Ruben came out to work on my tankless water heater that stopped working. It was troubleshot and made to work. I will be installing a new tankless system using Monkey Wrench this week. I have now found my forever plumber.

Review 147 (2022-11-30 - Rating: 5)
The service Tech is extremely helpful. I am very grateful to Monkey Wrench for always being there for the past 5 + yearsThank you

Review 148 (2023-03-14 - Rating: 5)
Enrique was polite, courteous and efficient. He educated us on how to avoid thr problem in the future.

Review 149 (2024-06-18 - Rating: 5)
I used Monkey Wrench before and I’ll use them again. They are professional. They explain in simple terms what they are going to do and get it done. Trust me they are so worth it.

Review 150 (2019-06-28 - Rating: 4)
Ruben was thorough, very professional, honest and friendly. We had tried to fix the problems ourselves for 5 days and he fixed it all in 30 minutes.

Review 151 (2024-10-11 - Rating: 5)
Gabriel was terrific.

Review 152 (2023-10-09 - Rating: 5)
Noe explained exactly what they did. He gave me the feeling that the work was done with utmost care and professionalism.

Review 153 (2024-07-24 - Rating: 5)
Very good service and friendly and knowledgeable.

Review 154 (2021-02-02 - Rating: 5)
Maintenance of water heater was thorough and patiently done. Worker was polite and conscientious.Highly recommend for professional and fair service.

Review 155 (2018-11-30 - Rating: 5)
Very happy with the job. The technician was very knowledgeable and capable. Would highly recommend monkey wrench. Aviva was great

Review 156 (2023-03-10 - Rating: 5)
David has done a great job over the years of maintaining my house’s heating, A/C, and whole home humidifier

Review 157 (2021-03-17 - Rating: 5)
Enrique die inspection and gave me quote for repair. He seemed very knowledgeable, efficient and .Very happy with experience! Will use them again!

Review 158 (2023-10-04 - Rating: 5)
Shaun is helpful, courteous and professional He knows the equipment and how to make it run efficiently Our favorite tech

Review 159 (2020-03-12 - Rating: 5)
At this point I’ve only had estimates of the work needed done. The technician was knowledgeable and thoroughly explained my options and offered quotes for different combinations of work that I could choose from

Review 160 (2022-12-01 - Rating: 5)
Felix Marin was the perfect plumber I really appreciate his services. I would recommend him to anyone

Review 161 (2023-01-18 - Rating: 4)
Daniel was great and knowledgeable and explained everything in detail. Will definitely ask for him next time!!

Review 162 (2019-06-03 - Rating: 5)
Great job! Ruben G. is fast, reliable and very knowledgeable. Also, took the time to answer all my questions and was very nice about it.

Review 163 (2018-07-13 - Rating: 5)
Its been a pleasure dealing with all the associates at this company. Its also great that I had only a two hour window for the plumber to arrive.

Review 164 (2023-06-27 - Rating: 5)
Took a look at my whole house fan and offered great solutions that didnt break the bank. Nice, knowledgable and professional!

Review 165 (2019-07-04 - Rating: 5)
Rubin went above and beyond what was already a great deal. I’ll definitely be calling them back for more significant work, just have to get the landlord on board!

Review 166 (2019-04-15 - Rating: 5)
Josh was very knowledgeable about all aspects of water heaters and installation. I felt confident that he would do the job right.

Review 167 (2021-07-06 - Rating: 5)
Melvin was great. Incredibly knowledgeable and helpful. Diagnosed and did the job himself. Thankful for his help.

Review 168 (2024-11-19 - Rating: 5)
Excellent

Review 169 (2018-03-06 - Rating: 5)
Josh was on time, explained everything easily and thoroughly and Im definitely going to use him again !

Review 170 (2023-05-08 - Rating: 5)
Alex shows excellent customer service skills iis very patient And to Listens my concerns.

Review 171 (2021-02-10 - Rating: 5)
Rick and Lydia were both very helpful and informative. It is great to have knowledgeable and friendly service people..

Review 172 (2017-05-26 - Rating: 5)
On time and very curteous service. Patiently answered all of my questiins and did a great job. Would use them again in a heartbeat.

Review 173 (2022-09-15 - Rating: 5)
Freddy was professional and gave a clear understanding of the issue. Repair was agreed on and happy with the repair

Review 174 (2017-12-04 - Rating: 5)
Ryan was on time, professional, knows his trade, quick and clean, hes the type man who makes a company look good

Review 175 (2017-10-01 - Rating: 5)
Fast service that was professional, reliable, and honest. No up-sells or hidden charges here; just honest appraisal and quick, hard, quality work!

Review 176 (2020-12-01 - Rating: 5)
Rick was professional knew his job, completed efficiently. He was a pleasure to work with.

Review 177 (2021-06-24 - Rating: 5)
Just got estimate of norwitz ez system. Very knowledgeable . I will choose his quote. Premium ez system.

Review 178 (2021-05-07 - Rating: 5)
Excellent job, nice guys and very professional. Also very careful and took great pains to clean up the job site

Review 179 (2023-01-23 - Rating: 5)
Good company..He was knowledgeable and thorough and concerned about giving me the best price...

Review 180 (2021-05-07 - Rating: 5)
Andres did a great job! He was very knowledgeable and thorough.

Review 181 (2019-06-18 - Rating: 5)
Always fast to come out and they dont string you along like some plumbers. Theyve solved our issues with our Noritz water heater.

Review 182 (2021-02-17 - Rating: 5)
Enrique was terrific. He came in he sized up the situation quickly and he took care of it quickly.

Review 183 (2019-02-28 - Rating: 5)
Excellent techician! Alfredo is knowledgeable and hyper professional. Thank you Monkey Wrench Plumbing!

Review 184 (2019-06-18 - Rating: 5)
Very detailed. Patient in explaining the issue. We will keep in touch with him if there are any other issues.

Review 185 (2019-05-10 - Rating: 5)
Diagnosed and fixed the issue with my tankless water heater quickly. Glad I called Monkey Wrench.

Review 186 (2024-01-23 - Rating: 5)
We had a particularly tricky issue with our furnace and David worked tirelessly over the course of multiple visits to track down the problem, replace parts, figure out solutions, and make sure the furnace was working again as expected. I really appreciate both is persistence and his wonderful, positive attitude and am glad to have him servicing our HVAC system.

Review 187 (2019-06-25 - Rating: 5)
Akiva did an excellent job of presenting all the available options and explained all in great detail.

Review 188 (2023-08-15 - Rating: 5)
Ive had the pleasure of experiencing top notch service from a reliable, honest and well trained technician who serviced my home. Its not often that appointments are timely kept and service is completed in a timely manner with complete satisfaction. I would recommend this company to anyone who wants their job done with complete satisfaction and professionalism.

Review 189 (2019-01-18 - Rating: 5)
Friendly courteous service-Highly recommend for owner of Noritz tankless water heaters.

Review 190 (2023-10-20 - Rating: 5)
Rick, was very detailed and very understanding of what is needed to bring the house up to speed. Rick and Mario are very good plumbers and have really helped me understand the process. Thank you