Roto-Rooter Plumbing & Water Cleanup
Located in Long branch, New Jersey
Address: 23 Emmons St Ste 202, Long Branch, NJ 07740, United States
Phone: +1 732-851-8010
Rating: 4.9
Services
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-15 - Rating: 5)
Jamil helped me to fix my leaking kitchen sink, he was friendly, very efficient, and shared a lot of information and knowledge with us! There is also a warranty which makes me feel worry free! Definitely will choose the company and Jamil again, but hopefully there is no more plumbing issue in the future! -
Review 2 (2024-11-20 - Rating: 5)
Great experience with Williams. Came promptly, and was respectful and polite. Helped explain the issues with my sewage pump and gave me some important tips and cleaning agents to help maintain the drains. Showed me how to care of the pipes on regular basis. Thank you! -
Review 3 (2024-12-14 - Rating: 5)
Eric from Roto-Rooter was excellent in response and diagnosing our broken water pipe fiasco. He was extremely professional and able to isolate the issue so the whole house wasn’t impacted. Highly recommend these folks. Thanks so much Eric and Roto-Rooter. -
Review 4 (2024-10-17 - Rating: 5)
The Rotor-Rooter technician (Lucan’s) went to great lengths to find the correct cartridge for my shower, truly above and beyond. He went to 4 different suppliers before finding the cartridge I needed. He obviously had a lot of experience with this type of shower, and showed up at my home with all the tools he needed. I highly recommend Rotor-Rooter for this type of job, and for having top notch professional to do the work. -
Review 5 (2024-07-27 - Rating: 4)
I wish I could post multiple stars because four stars does not reflect the mixed experiences I had with dealing with Rotor-Rooter. First off my call to them involved a kitchen sink that was filling up and not draining properly. RR responded quickly and sent out a tech to diagnosis and fix the issue. After looking into the basement, the tech indicated multiple issues including several unrelated to my sink over-flowing. He mentioned a pipe needing to be changed because it was failing, a water heater rusting, sump-pumps not working, steel pipes corroding, and a water filter issue. As for the sink, he indicated that a sewer pump wasn’t operating (which I never heard of). He estimated that to fix these problems it would cost over $8,000. As for the sink itself the cost was $450 or so. I agree to have RR fix the line. The next day, the sink was back to over-flowing. He fixed nothing, it seemed. He sent another tech who tried to clear the sewer line but after more than an hour that tech said the lined needed to be cleared with a high power device for an additional $750. I agreed, but an inspection of the line with a camera showed that the line was blocked at the trap and needed to be replaced for $8,200 plus tax. Eventually after at least four hours, a section of the sewer-line under the house was repaired. I also had a section of the water line replaced for $2,700. The sump-pumps were working. There was no sewer pump. The iron pipes were unused gas lines.RR did complete the job to my total satisfaction. I’d award them 5 stars. But the process smacked of incredible up-charging both valid and not. For that I’d award them 2 stars. The techs, of which there were four altogether, were great. -
Review 6 (2024-09-02 - Rating: 5)
I can’t say enough good things about the service that Roto-Rooter provided. Jerry showed up on time, worked hard (all the while with a smile on his face) and stayed a long time to figure out our issues. He had genuine concern and went the extra mile to help us understand our drainage. There are a few times that we feel this happy after a service has been provided to our home, but this was definitely five+ star!!! -
Review 7 (2024-12-23 - Rating: 5)
Eric helped us out in an emergency situation. He was very professional and friendly. Highly recommend roto-rooter -
Review 8 (2024-08-31 - Rating: 5)
Scott is the consummate professional. He is knowledgeable and efficient regardless of the task. He has taken care of multiple issues for us including, garage disposal replacement, drain issues, toilet replacement etc. He will next be hooking up a washer/dryer for me. . Roto Rooter is surprisingly always available and excellent at what they can do. . An easy 5 stars rating. -
Review 9 (2024-11-19 - Rating: 5)
I had a clogged sink. Called and they were there within 30 minutes. Mind you it was close to 10pm. Our plumber was quick to identify and address the problem. Under an hour the problem was cleaned up and our sink was working again. If I have any plumbing issues in the future, they will be the first I call. -
Review 10 (2024-12-09 - Rating: 5)
Jamil 6372 was my technician. He went above and beyond doing his job. Very courteous and friendly. Hopefully if I need another service call, I will get him. -
Review 11 (2024-09-26 - Rating: 5)
Outstanding customer service. Been using them for a couple years. Reliable, shows up and extremely professional. Also helped with an issue not part of our agreement. Thank you!! Job well done!! -
Review 12 (2024-10-18 - Rating: 5)
Mr Nord came and automatically knew what could have been the problem. Took the toilet apart and found that one of the babies threw a bubble bottle in there, but thank God. We now have a working toilet thanks to him. Very respectful and knowledgeable. -
Review 13 (2024-07-09 - Rating: 5)
Justin was very friendly, professional, and helpful. He resolved our issue and cleaned up after himself. Great job! Also shoutout to the scheduling team for getting us help within two hours of our reaching out. It reduced our stress greatly!!! Note- while we absolutely give Justin a five star rating, the price Roto-Rooter quoted us to snake a drain (over $600) would cause me to caution anyone requiring the service from using the company. Luckily Justin was able to provide a coupon and a discount. But for 45 minutes of work and no parts required, $800 an hour rate seemed predatory. Please reconsider your pricing Roto-rooter and again, great job Justin! -
Review 14 (2024-11-26 - Rating: 5)
Technician was very helpful and knowledgeable. I was happy he was here. Best decision to go with roto rotor -
Review 15 (2024-07-06 - Rating: 5)
Top notch service!! Justin was extremely professional. He was able to diagnose the problem quickly and had my sewer line cleared within an hour. He provided me with maintenance advice and potential sewer line adjustments to prevent future backups. This is my second time working with Roto-rooter and the service has been excellent!! -
Review 16 (2024-11-27 - Rating: 5)
Jamil was very thorough and professional. He not only fixed the problem but recommended ways to prevent the problem in the future. Very impressed! -
Review 17 (2024-08-25 - Rating: 5)
Scott was Amazing. I was and I am in the midst of a tragedy. My husband passed away unexpectedly last week. I’ll be having company over and I wanted to be sure old issue was under control! The service was quick and efficient!!! -
Review 18 (2024-12-19 - Rating: 5)
Jamil was courteous, on-time, and fixed my issue right away. He also had good suggestions how to keep the drains clear in the future. -
Review 19 (2024-08-26 - Rating: 5)
Showed up early (did call to ask if that was okay). Explained pricing up front and resolved my issue quickly. Very professional attitude and he left no mess behind. -
Review 20 (2024-07-30 - Rating: 5)
I had an issue with my water pressure in only one bathroom. I loved having the ability to schedule an appointment in the next few hours to have someone come look at it. Justin came by and was able to quickly replace the water valve that was causing the issue. -
Review 21 (2024-10-27 - Rating: 5)
Joseph got here , checked the problems, then went to get all the parts and got my problems fixed very quickly. It’s Sunday, I really appreciate his effort and work. Thanks! -
Review 22 (2024-12-23 - Rating: 5)
Cleared my mom’s clogged drainage problem. Arrived within a couple hours of contact. Erik was persistent and patient with the difficult clog. -
Review 23 (2024-07-07 - Rating: 5)
I called Roto Rooter today. Justin came out to look at the situation. He arrived very quickly. He was very professional and helped me with decisions that were needed. He worked quickly I Highly Recommend Justin He knows what he is doing a A plumber Thank you so much Justin -
Review 24 (2024-07-01 - Rating: 5)
Justin was very knowledgeable, polite and just an all round great guy. He fixed our plumbing issue with ease. Highly recommend him to other clients. -
Review 25 (2024-07-18 - Rating: 5)
Justin was fantastic, highly knowledgeable, and did a great job helping to figure out and fix a tricky problem. He also was able to clearly explain the problem and the proposed fix, and the pricing was transparent and fair. -
Review 26 (2024-06-23 - Rating: 5)
We had a great experience with Roto-Rooter. Had a pipe burst underneath our trailer in a very tough spot to get to and in a heat wave, leaving us with no water. Husband tried to fix it but couldnt acess the problem again in a bad spot under the house in nasty conditions. We called before 7 am, they answered the call that early and had a technician here by 830. Nice guy named Genn quickly found the problem and sent another tech named Scott. I have to say Scott was excellent. He had no fear of the job, knew exactly what to do and had to go out of his way to get the right parts for a mobile home which he was able to accomplish. We were sceptical when he said he would have the job done by noon. He arrived back with the parts by 11:15 and had the job done before noon and had the water running. Having a 77 yr old in the home with health issues we needed serious help! I cant express enough how thankful we are to Scott. He was an absolute professional, confident about his work and incredibly smart with the way he did the job. Amd on a personal note, he was a cool down to earth dude! We will definitely be calling Roto-Rooter and Scott again if we have another emergency. Thank you Scott, you really helped us so much and the company you work for has superior customer service. You guys are the best! -
Review 27 (2024-12-03 - Rating: 5)
Came right out. Within a two hour window. At night. Didn’t charge extra. And will come tomorrow morning for clean up and restoration. Very professional -
Review 28 (2024-06-16 - Rating: 5)
Justin was very professional called to give us notice when he was coming explained everything he was doing fixed. Our problem was extremely knowledgeable and kind and polite. I would recommend him highly. -
Review 29 (2024-10-30 - Rating: 5)
They came here with a good attitude. They were friendly and knowledgeable and took care of the blocked sewer line. They acted like total professionals. -
Review 30 (2024-09-01 - Rating: 5)
I would like to say the service man JERRY was very thorough and professional and very helpfulExtremely efficient and had full knowledge of the problemWould give him 10 stars!!!The company also very good -
Review 31 (2024-06-06 - Rating: 5)
Jerry Diaz was communicative and very kind, and he did not give up until the job was finished, cleared the blocked pipe and then put everything back where it was. Top tier work, very patient and explained as he went, pricing was better than I worried it would be! Thanks so much!! -
Review 32 (2024-12-12 - Rating: 5)
Very happy with the Service. Very profesional and confident. Would defenitly recomend. Thank you!!! Jamil -
Review 33 (2024-11-11 - Rating: 5)
He was great to talk to very informative and good at explaining the work that needed to be done very satisfied with the job performed -
Review 34 (2024-06-08 - Rating: 5)
Ramon was amazing! He arrived within an hour and quickly diagnosed the problem and fixed it. He was respectful, clean and knowledgeable. -
Review 35 (2024-06-10 - Rating: 5)
Scott was amazing! Made me feel comfortable and explained everything with no filter which I loved. Super sweet and would call him specifically if ever need be. Thank you! -
Review 36 (2024-05-12 - Rating: 5)
Contacted Roto-Rooter because we tried to snake the clogged drain ourselves but it did not work. Jerry D. (2691) was very professional, he came prepared with booties to cover his work boots and a cloth to cover the floor. He also cleaned up the site after the job. We couldnt flush the toilet nor use the clogged bathtub and Jerry was able to fix our plumbing problem! If you need a professional to come for an emergency on a weekend, highly recommend! 👍🏻👍🏻 -
Review 37 (2024-02-10 - Rating: 5)
Extremely prompt service. I called them and within the hour, there were several folks here working on the problem. They provided clear instructions on what they were doing, and future work that would need doing. They fully answered all of our questions and the price was reasonable for under an hour on a Saturday afternoon. Definitely would recommend them again, especially after they mentioned being available 7 days a week and stand by their work. -
Review 38 (2024-12-22 - Rating: 5)
Jamil did a great job and explained everything to me. Very professional. -
Review 39 (2024-06-20 - Rating: 5)
Excellent job clearing out and unclogging my driveway channel drain. $1,100 price was uncharacteristically high for Roto-Rooter given it took 1 hour of the pro’s time with no parts needed -
Review 40 (2024-06-20 - Rating: 5)
Jerry did excellent work. He was well mannered and confident throughout the job. He also did a remarkable job with the cleanup.. -
Review 41 (2024-03-04 - Rating: 5)
I recently had a plumbing issue and called Roto-Rooter for assistance. From start to finish, my experience with Justin was exceptional.He quickly diagnosed the problem, provided a detailed cost estimate, and explained the steps needed to fix the issue. I appreciated his transparency and professionalism. He arrived with all necessary tools and materials, completing the repair efficiently and effectively.Afterward, Justin meticulously documented the estimate and invoice, ensuring everything was accurately recorded. Payment was seamless, and he even provided some helpful maintenance tips to prevent future issues.Overall, I am highly satisfied with the service provided by Roto-Rooter. Justin demonstrated expertise, integrity, and a commitment to customer satisfaction. I will not hesitate to call them again if I need plumbing assistance in the future. Highly recommended! -
Review 42 (2024-03-22 - Rating: 5)
Scheduling was very easy for next day appointment. Arrived on time. Very friendly and professional service mechanics. Main drain line was backing up. Job well done! Highly recommend. -
Review 43 (2024-12-08 - Rating: 5)
Jamil was super professional and informative. Would definitely call again. -
Review 44 (2024-12-15 - Rating: 5)
Jamil the best in what he does, the service was on time and the people very friendly, very recommended. -
Review 45 (2024-11-21 - Rating: 5)
Everything was explained clearly before work began. Everything demoed working at end of job. Cant ask for better. -
Review 46 (2024-07-01 - Rating: 5)
Justin was extremely courteous, competent and a real asset to your company. I highly recommend him and Roto Rooter! -
Review 47 (2024-07-08 - Rating: 5)
Very nice service performed by Justin. He was upfront about the cost and fixed the drain issue in less than an hour -
Review 48 (2023-08-27 - Rating: 5)
I recently had a sewer pipe stoppage issue at my home and called Roto-Rooter for assistance. I must say, Im thoroughly impressed with their service. Despite the messy nature of the job, they were incredibly diligent in keeping the area clean throughout the process. I want to give a special shout-out to Joel, who went above and beyond to get the job done, even though it took longer than expected. His dedication and expertise were evident throughout.While the price wasnt the lowest I found, it was absolutely fair given the extensive work and expertise required. The peace of mind knowing that the problem was tackled comprehensively and professionally is worth every penny. I highly recommend Roto-Rooter for their top-notch service and commendable staff. Thank you, Joel and the entire team, for a job well done! -
Review 49 (2024-03-13 - Rating: 5)
Had Roto Rooter come out for a water heater and sump pump repair… the whole job was done spotless in 3 hours and they even added new shuts off for my main to my house. Will 100% recommend -
Review 50 (2023-08-13 - Rating: 5)
It was a great experience having John over to help us solve and fix a clogging issue we were having. He was very professional, respectful of the house, and took the time to explain everything he was doing. Afterwards he took the time to clean up our bathroom and make sure everything looked great before he left. He did an excellent job and we would welcome him back anytime. -
Review 51 (2023-09-05 - Rating: 5)
Had such a great experience with Roto-Rooter! Would definitely use them again. I needed to call for a plumbing emergency over a holiday weekend, and they were super responsive and were able to fix my issue next day. Thank you! -
Review 52 (2024-03-16 - Rating: 5)
Great service. Rodney explained exactly what had to be done and when we didn’t have the part came back and fixed it the same day. Professional service that went above and beyond. -
Review 53 (2023-12-04 - Rating: 5)
The gentleman was extremely helpful and proactive in helping us to prep the area prior to and after the work had been completed successfully. He was polite and knowledgeable, and he explained the situation in understandable terms, and reassured us by providing regular progress reports. Thank you! 😊 -
Review 54 (2024-04-07 - Rating: 5)
Jerry was extremely thorough, knowledgeable, and personable. Immediately trusted him. A genuine good worker, and good guy. I highly recommend him. -
Review 55 (2023-09-01 - Rating: 5)
This was the quickest and best price plumbing service we have received ever. John promptly arrived and fixed the faulty pipe immediately. Thank you for making this stressful situation easier for us .YES , we recommended your plumbing services to all our friends and family also. -
Review 56 (2024-02-23 - Rating: 5)
Antony was approachable, knowledgeable and efficient . He fixed my clogged pipes in less than a hour. I appreciate how quickly he was able to resolve the problem Thanks Dee -
Review 57 (2024-05-29 - Rating: 5)
The master technician was excellent! The job was well done! He was knowledgeable and very pleasant.Thank You Roto Rooter. -
Review 58 (2024-07-23 - Rating: 5)
The Technician, Jerry D, made quick work of the main clog. Explaining every option thoroughly. -
Review 59 (2024-02-01 - Rating: 5)
Claudio from RotoRooter’s was a great help. He explained the entire job to be in layman’s terms and completed the job in an efficient manner. Would certainly recommend Claudio moving forward. -
Review 60 (2024-03-09 - Rating: 5)
Roto Rooter was very reliable. They guys showed up and got straight to work. Explained the process and was professional. The price was reasonable. -
Review 61 (2023-08-02 - Rating: 5)
Fast service! Service rep was on site sooner than expected, assessed the concern, and explained options on how to address the problem. He performed agreed upon work expertly, and appears to have resolved the plumbing issue. Rep was friendly, courteous, and very helpful! Pleased with the outcome! -
Review 62 (2024-11-10 - Rating: 5)
William was awesome! Arrived on time, was very nice and professional. Helped unclog my toilet within 15 min after I tried everything possible for hours to unclog it myself. And for an emergency call on Sunday, the price was reasonable. Would definitely recommend! -
Review 63 (2024-07-08 - Rating: 5)
Justin rocks! Polite and professional. Great explanation of services. I will use them again. -
Review 64 (2023-01-25 - Rating: 5)
Extremely friendly, very efficient, on time and thoroughly assessed the problem. Highly recommend and will most definitely be using them sooner than later to finish some other projects. Thank God for rotorooter.. Out of all the plumbers Ive ever had to deal with, theyve all come with headaches and spotty workmanship to say the least. Paul Rasmussen came in Super friendly and polite, And with no hesitation got the job done and was a complete success! thanks again! 💯%Satisfied customer!!! ☯️🧿👏👍🛁🚿🪠 -
Review 65 (2024-08-18 - Rating: 5)
Jerry has been very informative, in explaining e problem and has successfully resolved the issue. -
Review 66 (2023-07-30 - Rating: 5)
John was very professional and knowledgeable. He fixed our plumbing problem within no time. I highly recommend their services. Came out on the Sunday where many other so called 24/7 plumbing companies made either excuses or never got back to me. Thank you. -
Review 67 (2024-05-25 - Rating: 5)
Jerry was outstanding!!! Took care of the issue and provided me instructions on how to prevent it going forward. I would definitely use him again!!!! -
Review 68 (2023-12-05 - Rating: 5)
Decided to do some end of the year clean up and wanted to put some boxes in the closet on Sunday. Went in the water closet and realized there was, you guessed it, water on the floor. Called Roto-Rooter and someone was here within an hour. Thankfully the leak was not heavy. After an assessment it was determined that we would need to do restoration in the crawl space and addition to repairing the water meter for the house. Unfortunately the main valve in the house was broken which resulted in us calling the city to turn off the water on the street. When the city came they could not turn off the water without digging up the sidewalk due to something being outdated and no longer compatible with the tools that they had. As of right now, waterworks has still not turned off the water but Roto-Rooter recognized that this was an issue and it needed to be resolved as soon as possible. While all of this was happening Juan, Frank, and their supervisor stayed in constant contact with us and eventually bit the bullet to do the work with the water still on. Extra shout out to Juan for taking a blast of water. Frank was very clear in explaining all of the options that we had as far as restoration and replacing the appliance that we need. He even went out of his way to handle the call with the insurance company, which at that point I was not mentally prepared to do lol. Everybody was absolutely professional and courteous. 10 out of 10. -
Review 69 (2024-11-30 - Rating: 5)
Very prompt and professional service. I called them up for a quick faucet replacement, but it ended up being an emergency, because the main line pipe started to leak. They fixed it and waited until the water service was turned on again by NJ American Water. -
Review 70 (2023-11-19 - Rating: 5)
Quan arrived on time within the window provided. He was most professional in diagnosing and explaining the problem.He also took the extra step of cleaning up the standing water not only on the floor, but in the buckets and sink as well. Leaving our basement in better condition than when he found it. Thank you for kindness. -
Review 71 (2024-08-06 - Rating: 5)
Jerry was excellent. Hard worker, polite exceeded all expectations -
Review 72 (2024-12-15 - Rating: 5)
Eric was incredibly helpful and professional, fantastic service. -
Review 73 (2023-02-28 - Rating: 5)
Joel, the RR technician was prompt, very polite and professional. My sump pump was broken and I thought I would need a total replacement. Thank goodness for honest people like Joel. As an older person with no knowledge of plumbing he could have took advantage and sold me a whole new system. He worked really hard and stayed focus on the repair, ultimately saving me a lot of money. I highly recommend this young man ! -
Review 74 (2024-07-06 - Rating: 5)
Excellent service , technician was on time precise in his explanation of the problem, completed the job quickly . -
Review 75 (2023-08-15 - Rating: 5)
Our technician Sai was here in less than an hour. He did a great job. Very professional and respectful of our home. He explained what he was doing. He was a pleasure to work with. I would definitely call Roto-Rootor again. -
Review 76 (2024-04-09 - Rating: 5)
Great job. Respectful of time. Diagnosed, explained what needed to be done and solved the problem quickly. Left the area spotless. Highly recommend -
Review 77 (2023-06-12 - Rating: 5)
Paul from water restoration department was great. He knew the details of the plumbing, very kind, professional and punctual. The price quote was reasonable by the company. Happy with estimate and good experience. -
Review 78 (2024-11-12 - Rating: 5)
Jamil was the best! Good knowledge of work, very willing to help. Great job done! His partner Alfredo was very helpful as well. Thank you! -
Review 79 (2023-01-02 - Rating: 5)
I specifically requested an experienced technician. Patrick came out on a warranty service call. Through patient observation and methodical questioning he was able to identify two areas of blockage. It was a tough job but Patrick stayed positive and proved to me that his process works. His experience was evident. Thank you so much Patrick for the free-flowing stuff without the loud explosions. You are an asset to the company. -
Review 80 (2024-11-24 - Rating: 5)
Very thoughtful. Very professional. Great service. -
Review 81 (2023-05-02 - Rating: 5)
The technician Osvaldo was on time, and assessed what needed to be done promptly and before I knew it he completed the job. His work was done with great precision!!!!! I will undoubtedly call this company for any future plumbing issues I might encounter. -
Review 82 (2024-11-25 - Rating: 5)
Erick is a very respectful young man and he is knowledgeable -
Review 83 (2024-11-12 - Rating: 5)
Writing this review for the technician Jamil ID 6372. He explained everything appropriately and made me feel comfortable throughout the process. Very receptive and knowledgeable -
Review 84 (2024-06-22 - Rating: 5)
The greatest responsible individual Ive ever met as a person that doing a service for me thank you and God bless. Okay -
Review 85 (2024-12-03 - Rating: 5)
Great experience Erik was a great tech . Fixed my clogged drain in tub. It wasn’t draining. I never had it done before and he had it working within a hour. I recommend Roto-Rooter to fix your drain problems. -
Review 86 (2024-05-31 - Rating: 5)
Ramon is the best plumber and a good man. After one whole week of frustration dealing with this sewage problem, Ramon was able to finally fix it. -
Review 87 (2024-08-10 - Rating: 5)
Great service. Left the working area clean.Recommend RR. -
Review 88 (2023-01-18 - Rating: 5)
I called Roto Rooter to do some shower repair at my parents’ house. Paul arrived within an hour. He was polite and clearly explained what needed to be done. He completed the job in a timely manner and left the space clean. I was pleased with the service. -
Review 89 (2023-05-14 - Rating: 5)
Joel was knowledgeable, professional and cleared up my problem fast! Rotor Rooter showed up at my house within a half hour of initial call. Other well known “24/7” plumbing businesses could not show up till the next day! 100% recommend Rotor Rooter! -
Review 90 (2024-02-05 - Rating: 5)
Quan was friendly very knowledgeable of his trade explain the new system that was installed to us of how it operates thank you Roto-Rooter for saving the Day! -
Review 91 (2023-11-20 - Rating: 5)
Called in the experts because my wife dropped her wedding band down the sink. We didn’t use the sink hoping we would be able to find it. Luckily we got Almin out to our home and we explained what happened and with no hesitation Almin said “Don’t worry I’ll find it” and he got straight to work. Almin’s confidence and cool attitude kept us hopeful. It took about 30 minutes and he found it! Thank you Almin for your professionalism, you may have saved our marriage! -
Review 92 (2024-05-23 - Rating: 5)
On time, very friendly, technician was able to fix issue and explained what and why they were doing the specific steps. -
Review 93 (2023-04-28 - Rating: 5)
Joel, Jacob, and Rodney were an all-star team. I highly recommend them, and shall hire them again. They solved a complicated and frustrating water problem in my house. In face of the unrelenting water leakage, referring myself being so worried would be an understatement. A PVC pipe under the 2nd floor bathtub was leaking, they had to break open the kitchen ceiling under the bathtub, maneuver around tightly connected pipes in a narrow ceiling opening, and replace old leaking pipes with new ones. It was a challenging job that tested their physical strength and plumbing skills. They made it. Now the water leakage was solved, I can timely have the kitchen ceiling restored, and my family shall be thrilled to enjoy the shower. Thank you all for your good work!! -
Review 94 (2024-03-28 - Rating: 5)
Rodney was quick to access the issue and determine the correct approach on out how to fix it. Fast and efficient work. Job well done. -
Review 95 (2023-04-28 - Rating: 5)
I had a clogged kitchen sink drain and Roto-Rooter came within the hour. Paul the tech was courteous, knowledgeable, and professional. He fixed the problem quickly and cleaned up any mess that was made. I would definitely use Roto-Rooter again. -
Review 96 (2024-01-15 - Rating: 4)
A technician was able to come same day my water heater broke. Although the work time took longer than expected, the technician got the job done and we now have a working water heater. -
Review 97 (2023-08-17 - Rating: 5)
Roto Rooter staff very knowable. Arrived early and was very responsive to all questions and concerns.Plumber was friendly and seemed intent on satisfaction of this customer. Highly recommended. -
Review 98 (2023-09-01 - Rating: 5)
My professional John was on time, well prepared, very patient, extremely knowledgeable, and very nice. I will definitely be using Rotor Rooter again and requesting John. Thank you John and Roto Rooter. -
Review 99 (2023-09-07 - Rating: 5)
Sai came out and was very helpful and explained everything that was going to happen. Did his job and cleaned up after himself. Highly recommend Sai. (Also funny). Roto Rooters was very good overall. -
Review 100 (2023-11-18 - Rating: 5)
Great experience from start to finish...initial phone call, follow up call from dispatch to set/update arrival... prompt courteous service from Almin!Thanks Roto Rooter Team! -
Review 101 (2022-11-21 - Rating: 5)
Antonio was great. He came, he was friendly, punctual, and very professional. He explained in detail everything he was going to do. He got right to work to fix the problem. Said he would come back and visit if he was in the area. Would definitely recommend Antonio to anyone in the future. -
Review 102 (2024-05-11 - Rating: 5)
I will appreciate the man you guys sent is a real good. He do a nice job and I’m very happy with him. Appreciate it. -
Review 103 (2022-12-29 - Rating: 5)
Paul showed up professional and prepared for anything. He took the time to make sure that the clog was cleared, told me all his findings and thoroughly cleaned up after. I will absolutely be calling them again for any of my plumbing needs. Thank you! -
Review 104 (2024-07-08 - Rating: 5)
What a great experience!!! Justin was so helpful and professional. Thank you so much! -
Review 105 (2024-10-20 - Rating: 5)
Thank you! Technician Joseph was knowledgeable, friendly, and fast. He was able to answer all our questions and clear our drain. -
Review 106 (2023-08-09 - Rating: 5)
John was absolutely great! He explained the entire process and was quick and reliable. My family appreciated his work and time -
Review 107 (2024-10-10 - Rating: 5)
Joseph was professional, polite, and just all around awesome he came and did his job I can’t thank him enough… The wait time wasn’t bad for a technician to arrive I will definitely be using this company again and I hope Joseph is my technician next time THANK YOU JOSEPH YOU’RE ABSOLUTELY AWESOME ❤️ -
Review 108 (2023-12-25 - Rating: 5)
Daquwann saved my skin today! On Christmas he came out and immediately knew what the problem was and solved all my issues. 5 star service and professionalism. -
Review 109 (2024-03-02 - Rating: 5)
Amazing service from your team. Unbelievably fast to arrive, professional. Efficient. Pleasant, got the work done. Thank you! -
Review 110 (2023-03-21 - Rating: 5)
The technician was excellent. Best we ever had. Easy to talk to & fixed our problem. Cleaned up nicely after himself too. We are pleased. We had Nir as our technician. -
Review 111 (2024-07-04 - Rating: 5)
Jerry was very patient and helpful to explain the situation in my property -
Review 112 (2023-08-04 - Rating: 5)
Sai was exceptionally pleasant and explained everything fully. I was so happy with the entire experience, I gifted Sai a few tomatoes from my garden. Highly recommend. -
Review 113 (2024-09-03 - Rating: 5)
Any and everytime ask for Scott 4109 answered all my questions efficiently diagnose my issues quickly. I’m very appreciative of Roto Rooter. Keep up the good work and keep employing great employees. Also can’t forget about Aaron 8792 who was wonderful as well -
Review 114 (2024-02-15 - Rating: 5)
Jordan from Roto Rooter was great! He was Very informative and polite thanks for everything. -
Review 115 (2024-12-18 - Rating: 5)
Professional and reliable. Highly recommend! -
Review 116 (2024-03-09 - Rating: 5)
Rodney was professional, quick, and really nice. Would absolutely recommend his services to anyone who needed them. -
Review 117 (2024-01-11 - Rating: 5)
Worked with my home owners insurance and assisted me with my water damage cleanup and removal. They set up several fans to help dry the foundation and studs and drywall and air. -
Review 118 (2024-11-18 - Rating: 5)
Technician William was very professional and provided excellent service and advice. Will be returning to Roto-Rooter in Hamilton NJ the next time I have a plumbing issue. -
Review 119 (2024-03-12 - Rating: 5)
The team was very professional and worked quickly to get my water leak issues solved. Appreciate their efforts and hard work -
Review 120 (2024-08-26 - Rating: 5)
Scott and Jaelin did a great job with my water heater replacement. Very prompt and had the job done quickly. -
Review 121 (2022-11-17 - Rating: 5)
Roto Rooter is a fabulous, business.We’ve been using them for years, and never have had any problems. They were liable, experienced prompt and efficient. -
Review 122 (2023-09-07 - Rating: 5)
Fast service. Called order in and was here within an hour and half. Had work done on 2 bathrooms in less than 2 hours. Friendly and efficient worker -
Review 123 (2023-01-11 - Rating: 5)
Patrick was very helpful and knowledgeable about what needed to be done to fix the clogged toilet. He was also very efficient and fast with doing the job -
Review 124 (2024-10-10 - Rating: 5)
The plumber who came was professional and worked fast I appreciate the work that was done. -
Review 125 (2024-06-25 - Rating: 5)
Jerry was outstanding! Thank you for such an thorough job. -
Review 126 (2024-11-28 - Rating: 5)
Unbelievable job very professional and helpful -
Review 127 (2024-07-21 - Rating: 5)
Justin was professional, prompt, knowledgeable, and solved my problem with solutions for preventative maintenance. I am very grateful that he came on a Sunday to fix my shower and that he was so kind and professional. 10/10 would recommend. -
Review 128 (2024-08-11 - Rating: 5)
Very good service.. explained everything clearly.. 5 star service. -
Review 129 (2023-09-20 - Rating: 5)
Plumber was prompt & competent & friendly. The job (faucet installation was completed to my satisfaction. -
Review 130 (2023-12-15 - Rating: 5)
Jordan did a fantastic job. Very professional and pleasant.Highly recommended. -
Review 131 (2023-12-07 - Rating: 5)
Quick, easy, and professional services. There’s a reason this companies been around so long.I highly recommend for all plumbing jobs. -
Review 132 (2024-09-03 - Rating: 4)
Good service very expensive as compared to local plumbers -
Review 133 (2024-10-23 - Rating: 5)
Great work! Quick and easy. -
Review 134 (2024-02-29 - Rating: 5)
Beautiful service from Rodney. In and out and the pricing was pretty fair. Considering it was an emergency drain issue. -
Review 135 (2024-03-21 - Rating: 5)
Very professional, high quality work, very helpful , thank you Justin for your great job. -
Review 136 (2024-04-04 - Rating: 5)
Super friendly and adaptable to the situation. Most importantly the work got done right and quickly. -
Review 137 (2024-08-02 - Rating: 5)
Ramon was excellent. He made sure that everything was working correctly before he left. -
Review 138 (2023-12-30 - Rating: 5)
Very pleasant, knowledgeable and punctual. Area was dry within the timeframe guesstimated. Overall very pleased with service. -
Review 139 (2022-11-17 - Rating: 5)
The service tech was one time and very professional. He fully explained the repair and was able to unclog my kitchen sink. -
Review 140 (2023-12-16 - Rating: 5)
It was nice to deal with people who are knowledgeable And polite.Also, when they call and say they will be there at a certain time they are always here. -
Review 141 (2023-12-04 - Rating: 5)
Responded to my situation in a timely manner and followed up with about the process to minimize further or future problems. Kudos to all involved! -
Review 142 (2023-08-20 - Rating: 5)
There when I needed them during a plumbing emergency right after I returned from a vacation. Prompt, professional and friendly. Efficient in diagnosing the problem and resolving it! -
Review 143 (2024-07-09 - Rating: 5)
Justin Faust did an amazing job! Very helpful and professional!! Keep up the great work. -
Review 144 (2023-09-22 - Rating: 5)
Technician Sy was extremely professional.He explained everything in detail as well as showed me problem and resolution. -
Review 145 (2022-11-18 - Rating: 5)
The technician Eric was very professional, honest and took his time to make sure the job was done correctly! Thank you for your utmost professionalism! -
Review 146 (2023-09-06 - Rating: 5)
My technician was friendly professional and made sure the problem was solved before he left. He even cleaned the floor when he was done! -
Review 147 (2023-12-20 - Rating: 5)
Thank you Quan for your professionalism and sharing potential solutions. I highly recommend you give them a call! Happy Seasons. -
Review 148 (2023-01-17 - Rating: 5)
Patrick did a great job. He was quick very knowledgeable and cleaned up very nicely. Thanks to Patrick. -
Review 149 (2024-02-11 - Rating: 5)
Jordan, Billy and the rest of the cleanup crew is great. Responsive and very helpful. -
Review 150 (2023-07-18 - Rating: 5)
John was very profesional , honest and helpfull with my clogged pipe.Thank youMonica Restrepo -
Review 151 (2023-12-07 - Rating: 5)
Great service, friendly and knowledgeable stuff, especially Almin, who quickly responded and resolved our issue. -
Review 152 (2024-03-19 - Rating: 5)
Rodney was professional and courteous. Got the job done effectively. -
Review 153 (2023-06-19 - Rating: 5)
My Tech/Contractor was amazing and very professional. Will definitely recommend to family and friends. -
Review 154 (2024-03-13 - Rating: 5)
Awesome job by Gennady and davian they were patient and solved my problem. Thank you guys -
Review 155 (2023-09-19 - Rating: 5)
Nir came and diagnosed and cleared the problem, he is very friendly and offered advice so that I do not run into the same problem in the future -
Review 156 (2024-04-16 - Rating: 5)
Very professional representative. Explained in details and demonstrated step by step his work -
Review 157 (2024-01-14 - Rating: 5)
Very helpful technician. I really appreciated how polite and courteous he was. -
Review 158 (2023-05-30 - Rating: 5)
Matt was so professional and knowledgeable. I’ll be requesting him in the future (should I need the service). -
Review 159 (2023-08-11 - Rating: 5)
Perfect service from Gennadiy! Totally recommend for any plumbing issues. He’s the man. -
Review 160 (2024-06-19 - Rating: 5)
Ramon went above and beyond in installing in our toilet, going out of the way to get rid of our old one and provided amazing customer service. -
Review 161 (2024-10-12 - Rating: 5)
Kind and efficient!!!! Thanks so much. -
Review 162 (2023-04-18 - Rating: 5)
In spite of it being a tough job it was done to completion. We finally have a working bath tub after years of being told it couldnt be fixed -
Review 163 (2023-12-22 - Rating: 5)
Very knowledgable on what they do, also give helpful advices on how to sovle the issue on hand. Will use it again in the future. -
Review 164 (2024-07-04 - Rating: 5)
Very professiona,l they get the job done. -
Review 165 (2023-08-07 - Rating: 5)
Quick, professional service replacing a broken sump pump. Sai went above and beyond to get it done over the weekend. -
Review 166 (2024-12-19 - Rating: 5)
They were so professional -
Review 167 (2023-12-02 - Rating: 5)
Jordan was a great help in drying out the area and came back regularly to check progress. -
Review 168 (2024-01-04 - Rating: 5)
Root Rooter guys was great , I couldn’t have asked for a better team -
Review 169 (2024-04-09 - Rating: 5)
Arrival was very prompt. Service was good and well communicated. -
Review 170 (2023-01-12 - Rating: 5)
Excellent service !!! Patrick is Very friendly , super efficient , helped me fix problem instantly with perfect skills !!! -
Review 171 (2024-06-06 - Rating: 5)
Our Church Bathroom appeared to be an unsolvable problem until we contacted Middlesex Roto Rotor and they sent Jerry as our repair person. He arrived on time and was not only professional but congenial. He cleaned up and provided details and suggestions that were clear and concise. Its not often to have a positive interaction with repair personnel these days, but this was an absolute enjoyable experience. If they can, Roto Rotorr should consider cloning him. -
Review 172 (2024-07-06 - Rating: 5)
Jerry Diaz worked really hard to get the situation cleared at our house, excellent service. -
Review 173 (2024-06-02 - Rating: 5)
Jerry Diaz was great and resolved the issue within minutes. Very friendly customer service and very prompt especially on Sunday! Thank you Jerry! -
Review 174 (2024-04-19 - Rating: 5)
The technician Ramon was very professional and helpful. -
Review 175 (2023-12-25 - Rating: 5)
Great service . They came on time and answered my questions. -
Review 176 (2023-03-12 - Rating: 5)
I highly recommend Joel! Fantastic work. worth the money spent. -
Review 177 (2023-07-25 - Rating: 5)
Very professional, clean quality work. Installed new water softener and filtration system. -
Review 178 (2024-01-28 - Rating: 5)
Hired Roto-Rooter for mold remediation and they did a fantastic job. -
Review 179 (2024-03-07 - Rating: 5)
Rodney did a great job helping with a drainage issue. -
Review 180 (2023-12-10 - Rating: 5)
Jordan did a great job very knowledgeable thanks again. -
Review 181 (2023-12-06 - Rating: 5)
Anthony and Robert were the best. Always goes above and beyond!! -
Review 182 (2023-09-10 - Rating: 5)
Sai did a great job and was very polite and professional -
Review 183 (2023-11-25 - Rating: 5)
Kuan was great and efficient and thoroughly explained the issue and fix -
Review 184 (2023-02-27 - Rating: 5)
Joel went above and beyond. Exceptional work ethic . Will always call him for any plumbing concerns -
Review 185 (2024-05-02 - Rating: 5)
Did the job quickly and left everything clean when done. Very pleasant to work with. -
Review 186 (2024-01-27 - Rating: 5)
Definitely would have a beer will all the guys from roto- rooter -
Review 187 (2024-03-20 - Rating: 5)
Amazing if I could I would give these 2 men 10 stars ⭐️ they where so professional and nice and went out there way to explain everything -
Review 188 (2024-02-10 - Rating: 5)
Great service! Very helpful and communicative. -
Review 189 (2023-09-20 - Rating: 5)
William was very professional. Selected a window between 8 - 10 pm and was there promptly as this was the hour I was available. He was clean, polite, explained the options available. Prices and plans, and was upfront about it all. He did my one sink and it was unclogged thanks to his patience. After confirming the clog was gone he cleaned promptly and made completing payment quick and easy. Thank you. -
Review 190 (2024-02-18 - Rating: 5)
Staff was very professional and helpful. They addressed my needs and was able to provide me with good service and timely. Well done. -
Review 191 (2022-12-26 - Rating: 5)
Courteous, knowledgeable and efficient worker. Both professional and personable. -
Review 192 (2024-06-11 - Rating: 5)
Great service, work and nice people -
Review 193 (2023-09-21 - Rating: 5)
Worked very hard to determine the root cause of the blockage. A+ -
Review 194 (2023-08-14 - Rating: 5)
Vegas was professional and did a good job with the clogged drain. -
Review 195 (2023-12-19 - Rating: 5)
The technician was great! Highly recommend -
Review 196 (2024-10-12 - Rating: 5)
Very good experience