Bayside Comfort, Inc.

Photo of Bayside Comfort, Inc.

Located in Lakeside marblehead, Ohio

Address: 280 Bridge Rd, Lakeside Marblehead, OH 43440, United States

Phone: +1 800-589-3366

Rating: 4.9

Services

  • Repair services

Categories

  • Plumber
  • Contractor
  • Heating contractor
  • HVAC contractor
  • Air conditioning contractor

Photos

Comments

  • Review 1 (2024-10-21 - Rating: 5)

    Great customer service by Tina , adjusting the schedule to accommodate us quickly. Cody was very pleasant, professional, and thorough. Had the furnace working in a short amount of time and showing us what the problem was. Fair price and excellent service.

  • Review 2 (2024-12-03 - Rating: 5)

    We recently had Bayside install a new Daikin high-efficiency furnace and heat pump to replace our old Temp Star furnace and air conditioner, and we couldn’t be happier with the entire experience! Jayson Sijan and his crew were absolutely amazing from start to finish.The quality of their work speaks for itself—the finished system looks fantastic and performs even better. When our old HVAC system broke down, Bayside went above and beyond to get us on their schedule right away. They had us back up and running in no time, which was such a relief.Jayson and the team were professional, efficient, and clearly take pride in their work. Bayside is truly a quality company, and I wouldn’t hesitate to work with them again. Highly recommend!

  • Review 3 (2025-01-06 - Rating: 5)

    Very pleased with the whole process. Technicians were very polite and knowledgeable. Updated us on what they were doing. Gave us heaters to keep warm until the furnace was hooked up. Explained how to use app and thermostat Would highly recommend.

  • Review 4 (2024-12-06 - Rating: 5)

    Truly a professional and skilled company. Worked through the prevailing conditions all while ensuring that their customer wasn’t without. Great attention to detail and critical of their work as if it was their own home they were working on.Very pleased with the end product and Josh and CJ did an outstanding job.

  • Review 5 (2024-10-14 - Rating: 5)

    Technician Jordan showed up early and went right to work. Very efficient and friendly. We talked a bit about his education and future plans and I enjoyed hearing his story. He checked out my heating system and everything was working perfectly when he left. Great job as always.

  • Review 6 (2024-12-22 - Rating: 5)

    Very professional and knowledgeable. I have preventative maintenance completed twice a year. Easy to make appointments, reminder sent prior and I was notified when the technician was on their way.

  • Review 7 (2024-11-13 - Rating: 5)

    Called for an estimate and given the situation they got an associate out to us within a couple of hours which was greatly appreciated. They provided us with several options for our HVAC needs with some excellent financing choices. Once accepted, the order was expedited and the installation was completed much earlier than we had expected. The technicians were professional, courteous and kept us up to date on their progress. We highly recommend the Bayside Comfort, Inc team for your HVAC needs. Job well done!

  • Review 8 (2025-01-01 - Rating: 5)

    Great job. Quick and efficient. Came out right away on a holiday without a question. Would definitely recommend this company highly

  • Review 9 (2024-10-30 - Rating: 5)

    Nate thanks for sending us a great great team of guys to install our new system.Josh and Dane were wonderful! True Craftsman. Even dealing with Archie. (Those guys deserve donuts)Josh walked me through my new Dakin System and I couldnt be more pleased.Bravo Zulu

  • Review 10 (2023-12-06 - Rating: 5)

    Absolutely awesome service. We had Nate Haghiri come to service our home. He was incredibly thorough with his examination and measurements. Taking into account the amount of space our radiators would need to heat and how large of a combi-boiler we would need. From counting our windows,seeing if they were double paned or not, to measuring the size of each room. I had called 2 other companies to give us a quote and neither went to the extent he did to tell us what we would need. He answered all of my questions thoroughly and didnt leave us hanging.For the installation we had the pleasure of working with Dean. Hes been in the business for nearly 40 years and definitely knew what he was doing! From bleeding the lines in our radiators to customizing all of the copper piping for the combi-boiler unit. Stellar work and very organized. You can tell he knows exactly what hes doing, takes pride in his work, and is not cutting any corners. He also answered all of our questions and left us feeling satisfied with the work he completed. There was no mess left behind either.Overall we were very happy to have done business with Bayside and working with Nate and Dean! We highly recommend them and the company.✨10/10 professionalism ✨Thank you for servicing our home and helping us stay warm!

  • Review 11 (2024-12-03 - Rating: 5)

    We had Bayside run HVAC upstairs in our older home and they did an excellent job. Our estimator Tristan did a thorough job of explaining what needed done beforehand and we had a good understanding of what the install would look like. Our technician was Dean and he was very professional and great at walking us through the whole process. I would highly recommend Bayside Comfort for any HVAC needs.

  • Review 12 (2024-11-11 - Rating: 5)

    Cole showed up 10 minutes early. Great communication and very informative on what he was going to do. Afterwards he reviewed everything and gave suggestions on what I should look for in the future. Excellent job.

  • Review 13 (2024-08-07 - Rating: 5)

    Kevin did a great job fixing my grandma central air. Very Honest and Reliable. I called Bayside Comfort emergency 24 hour number. And they came out the same day. Wonderful service. Will Recommend them from now on.

  • Review 14 (2024-11-08 - Rating: 5)

    Jordan, the technician was wonderful to work with and kept me informed on the task he was completing. Once finished, he provided an overall update to let me know our system was fine. Jordan was very professional and courteous.

  • Review 15 (2024-12-26 - Rating: 5)

    He did a great job! Very friendly and helpful explaining what was wrong and options to fix it. I highly recommend!

  • Review 16 (2024-11-04 - Rating: 5)

    I had a great experience from making appointment to finishing my plumbing repair. My technician Bubba was very knowledgeable, polite, explained everything to me, very personable. I would recommend him and Bayside Comfort 100%

  • Review 17 (2024-12-17 - Rating: 5)

    Great service. Very professional. Answered any questions I had about our boiler heat issue. Explained and showed me what was the issue and why. Highly recommended for any of your heating and cooling needs.

  • Review 18 (2024-12-16 - Rating: 5)

    Don ‘Bubba’ Kirchner was a pleasure to have by and service us! He knew his stuff and was super personable. Glad to have service men like him!

  • Review 19 (2024-10-16 - Rating: 5)

    Always very upbeat and polite. Our technician was eager to answer all of our questions and help with what we needed. This is the second time weve used Bayside Comfort because of the great service, workmanship...and kindness we received.

  • Review 20 (2024-07-27 - Rating: 4)

    I choose Bayside because of the price. However I still thought it was ALOT just to replace a well pump judging by the price of pumps I researched and the time involved. However, they were the cheapest and that mattered. The job went quick at 3 hours and there were no problems and everything is still good. There was one thing I didnt like and that was a last minute addition of $200.00 for new wire. I felt that should have been in the original quote simply because they knew how old the pump was and it should have been included especially since it only took 3 hours.

  • Review 21 (2024-08-10 - Rating: 5)

    I had a problem with my furnace (my own stupidity) and called Bayside after hours. After reaching the forwarding service and explaining my issue, she said the Tech on call would reach me soon. He called within 5 minutes and coached me through the problem without coming out or billing me. I am very grateful and will definitely use them in the future and recommend them. THANK YOU!

  • Review 22 (2024-06-19 - Rating: 5)

    Fantastic installation and experience! From Tristan selling us the Mitsubishi system to Jason+Dane installing, we received an exceptional service. Jason and Dane were very knowledgeable and competent and professionally installed everything. They were courteous and patient as we asked questions and they worked with us on positioning our units in the home. Very satisfied with the quality of the Mitsubishi system and the installation team. Thanks Bayside!

  • Review 23 (2023-07-06 - Rating: 5)

    The Bayside employees that arrived ( Jason and Adam) were very professional. They answered every question I asked about. The installation looks and works perfectly. We could not be happier. Thank you Bayside!

  • Review 24 (2024-09-23 - Rating: 5)

    Brandon did an excellent job. He was courteous, knowledgeable, and very helpful with our questions. I would 100% recommend Bayside Comfort!

  • Review 25 (2024-11-01 - Rating: 5)

    Fast service, knowledgeable, courteous, and personable technician. Im so glad I gave Bayside Comfort a try. Ill absolutely give them a call next time we need repairs or service.

  • Review 26 (2024-11-21 - Rating: 5)

    Kevin arrived on time, actually early, and worked efficiently. Was very friendly &knowledgeable. We are very happy with Bayside & all their employees.

  • Review 27 (2024-07-29 - Rating: 5)

    Bayside has been great to work with in installing a new central AC unit. They’re responsive, timely, and do a good job with installation. Kymberli was quick to answer any questions I had throughout the process. It’s rare to find a company with good customer service anymore so we have been elated with our experience.

  • Review 28 (2024-10-23 - Rating: 5)

    The service, office personnel and the techs are the most professional, and knowledgeable people I’ve ever dealt with! I know that I will receive the service I expect. This company is the best. Thank you for the best service for over 10 years of service.

  • Review 29 (2024-07-19 - Rating: 5)

    I called Bayside Comfort to have an inspection on our AC unit. They were able to get me scheduled for the same day. Xzavier was the technician that arrived in the first hour of a 3 hour window. He was very professional and very thorough. He pointed out to me a part that was failing to my satisfaction and did a great job cleaning the ac unit. Five stars to Xzavier and Bayside Comfort.

  • Review 30 (2024-08-10 - Rating: 5)

    Have used Bayside for years- the best around for HVAC and plumbing. Brandon recently helped us with a gas line leak. He was knowledgeable, fast, personable, and professional. Great job!

  • Review 31 (2024-03-19 - Rating: 5)

    With only an estimate so far. Bayside office staff is very kind & helpful on the phone! I really like the message with the picture & brief bio of their company service personnel that is in route to the house. They have a good system of updates & reminder msgs. Bubba is an excellent representative for Bayside Comfort. He is kind, enthusiastic & knowledgeable! He even insisted on carrying a very heavy package around to the basement for me, on his way out! Hes a good dude 🇺🇸 Im so thankful for that genuine act of kindness! Im still considering their estimate for the job but so far my overall impression of the company is theyre real professionals. Who understand and keep all around customer service as a top priority.

  • Review 32 (2024-09-10 - Rating: 5)

    Technician did a preventive maintenance check on my furnace. He explained what he did and what he saw. He also gave me pointers on what I can do to maintain my furnace and hot water tank. I am very pleased with the service I received.

  • Review 33 (2024-12-05 - Rating: 5)

    Thank you so much for coming out the same day and let alone in the same hour! Y’all have our business from now on. Thank you so much! Cody was amazing and helped out so much. Thank you again!!

  • Review 34 (2024-11-22 - Rating: 5)

    Bay Comfort made me an appointment for the same day I called. Wonderful service and fairly priced I will definitely use them again

  • Review 35 (2024-11-26 - Rating: 5)

    Great service..thank you Kevin.. you did your best with a 1980 furnace..time for a new one.. thank you all so much ! I will be getting a new one soon ! 😃

  • Review 36 (2024-07-20 - Rating: 5)

    We are especially impressed at how clearly Kevin communicated with us about what needed to be done and why and how to proceeded with the service -- even sending us before/after photos. He was pleasant on the phone and efficient. We are glad to have Bayside on our side here at Lakeside!

  • Review 37 (2024-11-02 - Rating: 5)

    Service. Man was professional thorough . He explained everything he did in lay man terms so we under stood . . Good service man and good rep for your company

  • Review 38 (2024-09-04 - Rating: 5)

    NOT BAYSIDE: In early August 2024, our $28k geothermal system that we got with another local company in 2018 read high pressure on the thermostat and cautioned us to call a tech. We called the original installation company on the weekend (a costly mistake). Trying to keep it short on our experience with the 1st company, the eventual repair (after a long wait on parts promised in likely 24 hours) turned out to be the wrong repair (it was a TXV unit). Our thermostat then read low pressure, and the unit inside was freezing (which was not a problem before). The original company came back and now concluded it must have been the pump, ordering a new pump. Many hot/humid summer days later, the original company came back and installed the new pump. Indeed, it turned out that probably was the initial problem, but we still had no AC because the new low pressure error was still present/still freezing inside the unit. There was a day they asked us to test the unit without the filter overnight...that didnt work. At this point, we were waiting on their (still not Bayside) senior tech, and he wasnt even in Ohio and wouldnt be returning for at least a few days. We were left miserable, melting, & with no hope for an immediate solution, not even an appointment, with an elderly parent in residence. At 1 point, they did offer for us to RENT temporary portable air conditioners. The above experience, again, was NOT BAYSIDE.WE CALLED BAYSIDE at this point (now nearly a few weeks in), hoping we could find someone who might actually know whats wrong with our geothermal system now. Their most senior tech and another impressive tech (not senior only by comparison to the former) got here in short order. They did a very reasonably priced inspection that we already agreed to and concluded there was damage to parts that were recently installed (the parts, it turned out, for the repair that never needed to be done by the other company). They ordered the parts and immediately offered us comfort with free temporary AC portables (without my ever mentioning a thing) while we waited for them to come back for the repairs once the parts were in. All the techs and people we dealt with seemed extremely knowledgeable, friendly, and professional, which is something my husband didnt experience with his interactions with the other companys techs. The parts came in, the techs came back, got us up and running, and all is right with the world again.They went above and beyond for us, making getting us up and running a priority. It felt obvious. The only wait time was for parts (as mentioned), and as long as you know it will be a few days you can prepare for that (plus, we had their AC portable units to take some of the edge off). We signed up for their maintenance program after I asked if they had one (also reasonably priced and with member discounts). The company doesnt cover the underground aspect of geothermal, but youd at least like to think that will seldom be needed (though its the first company that installed it). They gave us big breaks where they didnt need to, and it was obvious without their telling us, even though our AC problems had nothing to do with them, breaks werent asked for, and they owed us nothing. They were simply awesome.As an aside, they even have a great automated phone system in place, in so far as you never feel like theyve left you from the moment theyre with you. You know whos coming out at all times, who is just dropping something off (like the portable AC units), and you even know some of their background/experience. You can even text them. I unexpectedly broke down twice (poor people who had to listen to those awkward moments), telling them how wonderful they were -- it was such a night and day experience with this company from the original company we dealt with on this call. If there were 10 stars, Id give it to them. You just dont see companies run like this often, so complete in their service all the way around, at least in my experience. Even their vans are impressive.

  • Review 39 (2024-10-22 - Rating: 5)

    Tristan, Jayson& Josh installed a mini split heat pump /AC unit for my man cave/ garage. Me & my 56 Ford say thank you. Well done!

  • Review 40 (2024-07-26 - Rating: 5)

    Thank you Bayside!! Tech was here for our Bi-Annual Service Agreement. Always professional’s that come twice a year. Was so thankful they test everything. Found a part going bad and replaced it. When I seen the weather report for high of 90’s next week-sure appreciated them correcting the situation in advance.

  • Review 41 (2024-11-01 - Rating: 5)

    Replaced my 28 year old geo thermal with a heat pump. Tristan was very professional and answered the phone when I had questions. The installers especially John did a fantastic job and took the time to explain everything to me. My only concern was the mounting air box in the basement. They used non treated plywood. I think for the money they should have used treated plywood. Time will tell they just finished today

  • Review 42 (2024-11-26 - Rating: 4)

    A young man named Cole came to my residents was very respectful. He investigated the issue and was able to diagnose the issue fairly quick.

  • Review 43 (2024-11-09 - Rating: 5)

    Tristan was excellent in the sales process and Seth did a great job with the installation.Highly recommend Bayside Comfort for your HVAC needs.

  • Review 44 (2024-08-06 - Rating: 5)

    Wow!! Kevin was extremely knowledgable, honest and forthcoming about my hvac needs. He was pleasant to talk with, ensuring that i understood everything he was doing as he performed his diagnostics. I would give him 10 stars if that was an option. You may have a customer forlife and sll he did was diagnose my problem and give me fair and honest options, thank you

  • Review 45 (2024-08-09 - Rating: 5)

    Communication is great. This is the third time we have used Bayshore Comfort and each time has been an excellent experience. Our technician, Don (Bubba) was knowledgeable, extremely hardworking, and neat. Also continued to work through a power outage and terrible storm.

  • Review 46 (2024-12-05 - Rating: 5)

    Bubba did a great job: kind, friendly, and professional. He explained everything he would be doing and cover it at the end also. Great job, Don - Bubba

  • Review 47 (2024-12-16 - Rating: 5)

    Our service tech Kevin showed upPromptly. He was friendly, professional andKnowledgeableGreat company and great service

  • Review 48 (2025-01-07 - Rating: 5)

    Tech was at our home in fifteen minutes and took care of the problem in an hour! Great service andCommunication

  • Review 49 (2024-09-01 - Rating: 5)

    Bayside contacted me to assure I took advantage of the free examination of how my AC heat pump Split is working a year later. Jordan came over on time and did his thing answered all my questions and made me feel good about choosing Bayside for my home on Kelley’s Island.

  • Review 50 (2024-09-28 - Rating: 5)

    We had 10-year-old off brand mini split bought from a defunct HVAC company. Parts were hard to get. Bayside was willing to step in and clean up a different contractors mess.

  • Review 51 (2024-07-06 - Rating: 5)

    Very satisfied with Bayside Comfort They are always very courteous and prompt. It was a pleasure meeting Dean who did the installation. He is very knowledgeable and does excellent work. I highly recommend them.

  • Review 52 (2024-06-13 - Rating: 5)

    Bayside Comfort was such a pleasure to work with…from the first phone call thru completion of our mini splits. Tristan spent a good amount of time here evaluating our system and made solid recommendations. The work crew, Jay and Dane, showed up early each day and worked solidly throughout the day… So polite and professional; trying to minimize the disruption of a complicated install. Very knowledgeable and personable. Next week we have a new unit coming in for downstairs. I’m feeling confident that we will have another great experience. I would highly recommend this company.

  • Review 53 (2024-10-16 - Rating: 5)

    Cole was very courteous & professional! I would definitely use Bayside Comfort to check my furnace again. Thank you

  • Review 54 (2024-12-19 - Rating: 5)

    Don Bubba was very nice and friendly. He took the time to answer all our questions in a professional manner. Thanks Very much

  • Review 55 (2024-09-06 - Rating: 5)

    Bubba was very pleasant and hard working. Did an excellent job and thoroughly explained all. Highly recommend him and Bayshore Comfort.

  • Review 56 (2024-09-22 - Rating: 5)

    Always a great, professional experience. Cody was fantastic. Friendly, thorough and efficient. Highly recommend for all your HVAC needs.

  • Review 57 (2024-12-19 - Rating: 5)

    First time using Bayside. My tech was awesome! Showed up on time! I will keep them on speed dial.

  • Review 58 (2024-07-02 - Rating: 5)

    COLE was efficient, polite and informative. ......... just a pleasure to have in our home. He diagnosed the problem quickly, got the part, informed me of total price to complete, installed it and made sure everything was working as it should......... we now have air conditioning that works ! Thank you Cole and thank you Bayside . You are our go to for sure.

  • Review 59 (2024-10-25 - Rating: 5)

    Xzavier arrived on time. Very courteous and polite. We discussed the service to be performed. He completed the service in a timely manner. He then explained everything he did and how our system compare to a normal working system. Everything was normal. We were very please with our service.

  • Review 60 (2024-10-04 - Rating: 5)

    We have used Bay Comfort for years and am always satisfied with their service. Kevin just did fall maintenance and he was professional and friendly.

  • Review 61 (2024-12-12 - Rating: 5)

    Outstanding service. Bubba our plumber was very friendly and knowledgeable I would recommend his work to everyone

  • Review 62 (2024-07-30 - Rating: 5)

    After speaking with Bayside regarding a problem with our A/C unit, their technician, Xzavier arrived within an hour. He was very thorough with his explanation of the problem and was able to perform the diagnostics necessary to pinpoint the needed repairs.

  • Review 63 (2024-11-15 - Rating: 5)

    Technician left me a detailed message of what he did on both of our units. I appreciate that as I was not in town when he was there at Our property.

  • Review 64 (2024-10-14 - Rating: 5)

    Mr. Santana was courteous and professional. He explained the work required before beginning, and updated us with his progress. We were very satisfied with the visit.

  • Review 65 (2024-10-09 - Rating: 5)

    I am always amazed at the quality and personality of the technicians who help me take care of my HVAC system. They are hard-working, polite, and very pleasant.

  • Review 66 (2024-12-13 - Rating: 5)

    Brandon from bayside 12/13/24 service for the Vela family was excellent- awesome job, polite and service very well completed and clean

  • Review 67 (2024-08-09 - Rating: 5)

    Kevin my technician was fantastic- explained things, serviced everything and sent pix of the final product. I’ll request him next time!

  • Review 68 (2024-06-12 - Rating: 5)

    They were prompt, considerate of our property by wearing shoe covers & fixed the issue quickly. Then to be efficient, he did the annual maintenance while he was here. Highly recommend Bayside.

  • Review 69 (2024-07-25 - Rating: 5)

    Cody did a great job. He seems knowledgeable and came out to my house immediately. Prompt service with good staff. Thank you

  • Review 70 (2024-06-20 - Rating: 5)

    Tech found the issue that was actually an electrical problem in the mobile he park and stayed until I understood that electric company needed to be notified and how to turn the cooling system back on when they finished. He was very helpful, patient, polite, detailed in directions in helping me.

  • Review 71 (2024-06-18 - Rating: 5)

    Great service by Kevin. Had to call after hours. Came home from work at 9:30 pm and air conditioner was broke. Within 1 hr he had it fixed, up and running- Thank you Bayside Comfort and Kevin!

  • Review 72 (2024-12-18 - Rating: 5)

    Our technician Cole was on time,professional, and friendly. He explained our system to us and made us feel at ease. Great job!!!

  • Review 73 (2024-10-06 - Rating: 5)

    Ryan did a great job with my winter furnace inspections. He is professional and personable . My furnaces never fail.

  • Review 74 (2024-09-22 - Rating: 5)

    Jordan was on time for our scheduled appointment. When he was finished, he explained everything that was done. He was courteous professional.

  • Review 75 (2024-05-22 - Rating: 5)

    Bayside has been doing services at my house for over 5 years. Honesty is really big factor I can see in this group. They always have someone out same day of call. The workers go above and beyond to get the unit working for us when its down. They really care about solving the problem.Today Cody Lakner did a great job. I appreciate his hard work and dedication to his job.Thank you !

  • Review 76 (2024-11-25 - Rating: 5)

    Ryan Did a FANTASTIC job! Ten out of ten! He was quick and answered all our questions! He was super kind! He got here earlier then we thought and left within an hour! Great work!

  • Review 77 (2024-07-08 - Rating: 5)

    I had a mini split system installed on our mobile home. The Mitsubishi products they install are super quiet and work fantastically for our situation and come with a better warranty than others I quoted. No more loud furnace/ac in our place anymore. Original quote was professional with communication down to instal. Had to come back out and fix a unit that had an issue but they were right on it and had someone out there at 10pm before the busy 4th weekend. They are on it!

  • Review 78 (2024-05-06 - Rating: 5)

    This is an excellent company. They replied promptly to my email request. The service technician, Don Kirchner was knowledgeable, professional and friendly. He explained the work and did a clean thorough job. I am very pleased with experience.

  • Review 79 (2024-11-11 - Rating: 5)

    Outstanding technician kept me informed through the installation, and he did a great job!

  • Review 80 (2024-04-06 - Rating: 5)

    They took care of everything we needed without issue. Brandon was great! He saved us for the weekend, taking care of our plumbing problem on a Saturday with a house full of guests. Great service and great technician. Couldnt have been a better experience. Highly recommend.

  • Review 81 (2024-06-13 - Rating: 5)

    We had a great experience with Bayside. We werent exactly sure what was wrong but after many things looked at, it was determined that we needed a new well. Bubba was very professional and explained what we needed. We would recommend this company to everyone.

  • Review 82 (2024-11-16 - Rating: 5)

    Kevin was nice, professional, and seemed to be very competent. Would recommend Bayside comfort.

  • Review 83 (2024-10-23 - Rating: 5)

    Bayside Comfort techs have always gone above and beyond simply checking our furnace and air conditioner.. They are always there for me if I have a question or concern. Thank you!!!

  • Review 84 (2024-07-16 - Rating: 5)

    I own two homes. Never in all my years have I had better service than Bayside Comfort inc., specifically Kevin, provided today. He was prompt, courteous, professional, friendly, thorough, and hard working. Thank you Bayside, thank you Kevin O’Rork!

  • Review 85 (2024-09-12 - Rating: 5)

    Cody came out to look at our air conditioner. He was courteous and efficient. Would highly recommend this company for service.

  • Review 86 (2024-07-30 - Rating: 5)

    Our Service Technician Jordan Ransom is polite and thorough. He has been to our home twice now. We welcome him any time to service our HVAC systems.

  • Review 87 (2024-11-06 - Rating: 5)

    Kevin is very professional but took time to explain what he was doing. Thanks, you have a very good employee.

  • Review 88 (2024-10-30 - Rating: 5)

    Jordan is a pleasure to work with. He answered all our questions and made some really good suggestions going forward.. Thx Bayside

  • Review 89 (2024-10-18 - Rating: 5)

    Always a good experience with this company and their techs. Cody Lakner was very polite, professional and knowledgeable of his profession. I really appreciate him, his time and his experience. Thank you

  • Review 90 (2024-06-16 - Rating: 5)

    My water heater pilot was not staying lit and I had no hot water. I had called another company and they told me they couldn’t help until around June 24th! I called Bayside and Ken was there within around 1 hour and I had hot water by dinner time! I’m going to keep them at the top of my list for any concerns in the future!!

  • Review 91 (2024-10-09 - Rating: 5)

    Prompt courteous service on the phone when making my appointment and from the technician sent to our home the same day. Honest and reliable!

  • Review 92 (2024-07-13 - Rating: 5)

    Joey from Bayside was great and polite. We have a 12+ heat pump which was only serviced once. Joey was very thorough and resolved our issue. Thank you!

  • Review 93 (2024-09-29 - Rating: 5)

    Kevin is a consummate professional who not only serves the best interests of the customer, but also serves as an ambassador of goodwill and integrity for his company.

  • Review 94 (2023-02-07 - Rating: 4)

    I called on a Sunday and they sent someone out. Upon arrival I noticed the employee has brought his s/o who sat in the company vehicle while he was inside. Upon visual of my furnace which was not working at all at this point, he said its a Lennox, we dont touch these, they can explode in your house. He went further into detail about he saw it first hand. He said someone would contact me on Monday to get things moving forward to get a new furnace. Moving forward, the gentleman who does estimates for Bayside comfort happened to be at my dads the next morning so he spoke to him and we got it set up to have him come take a look. Tristan was very thorough and did a fantastic job. They came out the next day and got started and were done in two days. Other than the first guy everything was great!

  • Review 95 (2024-08-13 - Rating: 5)

    Great, fast service when we needed it most. Technician was friendly and knowledgeable. Would definitely recommend!

  • Review 96 (2024-12-19 - Rating: 5)

    We always have great experiences with Bayside. Staff is friendly and very knowledgeable!!

  • Review 97 (2024-05-09 - Rating: 5)

    My original thought and review would not have been 5 stars. I was very unsatisfied with the original installation person. We had to have a couple others come out and fix some of the install issues. We then went to start using our AC and it was not getting cooler. We had Mack come out to service and resolve the issues. He explained what the issues were, which were from the original installation person, and said that he fixed the issues. Since it was cooler out today we tried the heat and we are pleased with the outcome. There was a big difference since the actual unit is now running. (We had not known that the heat source during the winter was off of the strip and not the unit, which from our understanding played a part in why our electric bill was so high.) Mack advised that once it gets warmer out again and we use the AC that if we feel that it is not cooling enough to call back and they’d check it out. Mack has changed our opinion towards Bayside as he was very professional and explained what he had done to rectify the issues. Bayside needs more individuals like Mack.

  • Review 98 (2024-12-17 - Rating: 5)

    Bayside has been awesome always come out and always a great jobJeff MMarblehead

  • Review 99 (2024-10-13 - Rating: 5)

    Bayside technicians are quick and courteous. I couldnt ask for better service and would recommend them to anyone.

  • Review 100 (2024-09-20 - Rating: 5)

    Brandon was excellent 👌. Told of options, clearly explained process. Very polite, nice young man. Thank you

  • Review 101 (2024-09-03 - Rating: 5)

    Came out after hours on a holiday weekend and got our air conditioner back up and running in no time. Appreciate the fast service!

  • Review 102 (2024-12-10 - Rating: 5)

    Technician was professional and courtesy. Kept me informed on what he was doing and any issues that he found.

  • Review 103 (2023-08-11 - Rating: 5)

    Excellent service. They have installed two mini splits and the technicians were awesome. Showed up on time, personable and very knowledgeable

  • Review 104 (2024-05-20 - Rating: 5)

    Technician Joey Brown arrived somewhat early but he checked with us first via text to get an ok. He worked very efficiently on our annual A/C check up. (We have a maintenance contract.). Courteous and tidy. Highly recommend. In our view, the maintenance contract ( heating and A/C) is well worth it.

  • Review 105 (2024-12-09 - Rating: 5)

    Bubba did a great job, very neat and clean install of a new hot water tank

  • Review 106 (2024-12-05 - Rating: 5)

    Cody did a great job. Great attitudeSend him again

  • Review 107 (2024-11-17 - Rating: 5)

    We appreciated the thorough communication, professional, work, and friendly service from Bayside Comfort!

  • Review 108 (2024-11-08 - Rating: 5)

    Fantastic service and communication throughout the process Nate and John who I delt with were extremely professional. Job well done!!! Thank you Bayside Comfortt.

  • Review 109 (2024-11-14 - Rating: 5)

    Bubba gets 5 stars from us, very professional and great at his work.Rex L.

  • Review 110 (2024-07-26 - Rating: 5)

    Great service. Could not be happier to get serviced same day! Cole was fantastic! Patient, efficient and friendly.

  • Review 111 (2024-08-02 - Rating: 5)

    Jordan did a great job. Good communication. Was efficient and handled all of our maintenance needs.

  • Review 112 (2024-06-26 - Rating: 5)

    My Technician was terrific!Showed up on time, courteous and knowledgeable. Went above and beyond to make sure my air conditioning unit was in perfect working condition.

  • Review 113 (2024-08-27 - Rating: 5)

    Very professional, courteous and informative. Ken was a pleasure to meet and have work on our equipment.

  • Review 114 (2024-10-05 - Rating: 5)

    Cole was very professional and helpful. I just wish the business had hours on Saturday for the many of us that are only there on weekends.

  • Review 115 (2024-06-28 - Rating: 5)

    Cody was very detailed and did an excellent job. Explained everything as he went along. Great service!

  • Review 116 (2024-09-27 - Rating: 5)

    Kevin was very personable, knowledgeable, and enthusiastic. I learned a lot. Dr. J, NASA, retired.

  • Review 117 (2025-01-07 - Rating: 5)

    Kevin did an excellent job and was very efficient

  • Review 118 (2024-05-18 - Rating: 5)

    Called in the morning and and Tech arrived early afternoonBubba did a great job. Very satisfying to have such a personal, and professional tech. Would definitely recommend to family and friends .

  • Review 119 (2024-11-14 - Rating: 5)

    Very professional company, on time, and our Technicians, Dean and Steven were very polite, knowledgeable and did an incredible job while covering all the details!Definetly will ask for them for any future needs and maintenance.We are very pleased!

  • Review 120 (2024-07-13 - Rating: 5)

    Kenny is very Knowledgeable and Efficient. He sets the right expectations. He is an Excellent Communicator and is very Courteous. A pleasure to work with!

  • Review 121 (2024-08-08 - Rating: 5)

    As usual, Bayside completed the work in a timely manner. Bubba was professional and completed the project exactly like I expected. Thanks again!

  • Review 122 (2024-12-03 - Rating: 5)

    Jordan was efficient, friendly and explained how to get the furnace to run more efficiently. Also explained that our air conditioner unit was also used for the furnace since it is electric air/heat. We have always used a gas furnace so I greatly appreciated all his help. He also thoroughly inspected the furnace to make sure it was working properly. I would highly recommend him and Bayside.

  • Review 123 (2024-12-30 - Rating: 5)

    Cody Lakner showed up on time and went right to work checking on my furnace. He was very thorough and completed his analysis in a timely manner and answered all our questions, great job, Cody and Bayside

  • Review 124 (2024-05-20 - Rating: 5)

    Bubba Kirchner came to our home today and fixed our leaking toilet and our leaking garbage disposal. He was absolutely awesome - took care of our issues with professionalism and was kind and personable. We will definitely be requesting him if we need service in the future.

  • Review 125 (2024-11-08 - Rating: 5)

    Very professional, thorough, helpful and friendly. Truley and assest for your company.

  • Review 126 (2024-08-15 - Rating: 5)

    Extremely friendly, knowledgeable and professional! Also love the communication before the visit including picture of who is coming.

  • Review 127 (2024-01-24 - Rating: 5)

    WOW! Cole, our service technician, was outstanding! He was personable, efficient, and extremely knowledgeable! We were VERY impressed and pleased! The office staff is always pleasant and helpful, as well. We will definitely continue to have our HVAC needs taken care of by Bayside Comfort. Job well done!

  • Review 128 (2024-12-09 - Rating: 5)

    These guys were professional and friendly and did a good job

  • Review 129 (2024-07-29 - Rating: 5)

    Wasn’t there for service appointment but he notified me upon arrival and at completion of service. Went over thing he did. Very pleased

  • Review 130 (2025-01-06 - Rating: 5)

    Very polite and Courteous, definitely know what they are doing ! Thorough , friendly ,figured out the problem in a timely manner and have a plan to fix it!

  • Review 131 (2023-12-19 - Rating: 5)

    Our technician, Brandon, came promptly at the appointed time. He is very polite and personable. He completed our work expertly and efficiently. Were pleased with his work. I highly recommend Bayside Comfort, Inc.

  • Review 132 (2024-12-16 - Rating: 5)

    Always on time. Very friendly and explains what hes doing! An extra plus to Cole S, what a nice technician - who took the time to let us know everything about our furnace. A great company!!

  • Review 133 (2024-06-16 - Rating: 5)

    Bayside A/C technician performed service on our A/C unit. He arrived @ the designated time, was very courteous, and completed the job satisfactorily. I highly recommend the Bayside company.

  • Review 134 (2024-10-28 - Rating: 5)

    Xzavier, Very pleasant. Knows his trade. Very happy with his work. Thanks

  • Review 135 (2024-11-19 - Rating: 5)

    Cole Shortridge was very respectful and explained what he was doing each step.

  • Review 136 (2024-08-13 - Rating: 5)

    Very Friendly knowledgeable. I will have them coming out for all my HVAC needs. Thank you Bayside Comfort

  • Review 137 (2024-08-26 - Rating: 5)

    After calling Bayside, they responded in about an hour and fixed the issue. It was much appreciated because it was an extremely hot day and we needed the a/c unit!

  • Review 138 (2024-06-05 - Rating: 5)

    Kevin made sure our AC heads were clean even though it took him longer than a regular service call. We appreciate him wanting to do a good job!

  • Review 139 (2024-10-24 - Rating: 5)

    Ryan did a great and efficient job checking our heating system. Well satisfied as usual.

  • Review 140 (2024-01-13 - Rating: 5)

    Technician arrived before scheduled time and immediately started to work on the furnace. he did not pretend to be an expert and did not waste any time before contacting other technicians and eventually the manufacturer’s technical support. Very pleased with the service.

  • Review 141 (2023-11-04 - Rating: 5)

    After my furnace went out I called Bayside Comfort and they were out the next morning to replace it. I worked with Tristan and he was extremely helpful and knowledgeable. Brian replaced my furnace and did a great job even with some complications caused by the way my A/C unit was installed. Everyone was very respectful. I highly recommend this company.

  • Review 142 (2024-03-05 - Rating: 5)

    Joey Brown, from Bayside Comfort in Port Clinton, was our technician who inspected the HVAC systems in our home. He is one proud guy who loves where he works. That speaks volumes about Bayside and the staff who runs it. Super good work, courteous and I am going to remember him when it comes time for our next inspection. 5 stars!

  • Review 143 (2024-01-06 - Rating: 5)

    We didn’t think our furnace was performing properly so we called Bayside after hours. Xavier showed up quickly and was so kind. He checked the system and things all checked out fine. Nest thermostat Eco caused system to drop to 50 degrees. Took a long time to heat up but he assured us the system was properly functioning. Put our mind at rest. All good and warm here now!Alie

  • Review 144 (2024-07-13 - Rating: 5)

    Brandon was on time, VERY pleasant, got right to work. Brandon I think triple checked his work and even put things back in place I neglected to move out of the way for him

  • Review 145 (2024-08-08 - Rating: 5)

    Technician Kenny was very professional and knowledgeable. Would recommend. Thank you.

  • Review 146 (2024-07-07 - Rating: 5)

    Brandon was very polite. He explained everything very well so that I could understand the problem or issue I was having with my AC.

  • Review 147 (2024-03-23 - Rating: 5)

    We had an emergency when our furnace went out. My husband called early morning and we have a technician at our home mid afternoon. Took care of our problem! Super nice, professional guy named Kenny. This is the second time weve used them and will use them in the future if needed.

  • Review 148 (2024-04-18 - Rating: 5)

    Cody was on time, friendly, and efficient! Such a great guy. Very respectful when I told him to watch out for our cats that like to sneak out, he was careful every single time he came in and out.

  • Review 149 (2024-08-15 - Rating: 5)

    Service personnel was on time. Very pleasant and explained what he was doing and what I needed to do next year. I appreciated that he used shoe covers in my home.

  • Review 150 (2024-06-04 - Rating: 5)

    Iam very pleased with my Ck up from Bayside . Jordan did an excellent job, answered all my questions. He was friendly and very courteous. Great 👍 job

  • Review 151 (2024-07-29 - Rating: 5)

    Our service tech Bubba was the absolute very best! He was very professional and did great work. Very friendly guy.Jim

  • Review 152 (2024-04-19 - Rating: 5)

    Prompt arrival. Very professional and friendly service. The tech made easy work of the repair and was finished within an hour. I will definitely use them again if needed.

  • Review 153 (2024-12-09 - Rating: 5)

    I always have a good experience with the technicians. Kevin was great today and explained things to me and gave me some important information. Thank you! Merry Christmas!

  • Review 154 (2024-09-01 - Rating: 5)

    Bayside is always very professional and quick to respond and has always been able to diagnose and fix the problem on the spot! Thank goodness, in this horrible heat!

  • Review 155 (2024-10-14 - Rating: 5)

    Extremely Happy with Bayside. They are friendly and always accommodate my needs. And the technician is always on time and takes time to answer all my questions. Brandon is the BEST!

  • Review 156 (2024-11-07 - Rating: 5)

    Jordan was a super technician. Very professional and polite as well as knowledgeable. A great company to deal with, I would highly recommend Bayside!!!

  • Review 157 (2024-04-24 - Rating: 5)

    The plumber (Bubba) did a wonderful job. Was quick and neat and very knowledgeable. Plus his friendly demeanor was great. I will be using Bayside from now on. And they got my appt in a very timely manner.ThanksAlice Masterson

  • Review 158 (2022-12-08 - Rating: 5)

    My family has used Bayside for years and we have never been disappointed. The service is top-notch and technicians are consistently professional and thorough with their work. Our most recent project was a complete replacement of our gas furnace. Installation was within 10 days of placing our order and went smoothly thanks to Brian T. and Brody who came out to do the work. As with every experience with this company, these technicians were prompt, professional and respectful of our home and earned my respect in the short time they were here. Would highly recommend.

  • Review 159 (2024-01-19 - Rating: 5)

    Jordan from Bayside was very prompt, professional, and helpful. Love the messages prior to service with description of employee. A very detailed report of what was checked and what was found is provided with service. Very satisfied! Definatdly reccommend the membership. 100% worth it

  • Review 160 (2023-05-08 - Rating: 5)

    Replaced my A/C & water heater.. Dean & Adam were great.. A+++ service

  • Review 161 (2024-05-09 - Rating: 5)

    Bayside was friendly, quick and professional, from the dispatch to the technician. They were on time and upfront on the diagnostics and repair. I would recommend their services the next time you need help!

  • Review 162 (2024-09-09 - Rating: 5)

    From scheduling to service all professional.Kevin did a great job, explained every detail.Kevin was on time, professional and efficientGreat tech and ambassador for Bayside.

  • Review 163 (2024-12-03 - Rating: 5)

    Great company to work with, on time and great service team

  • Review 164 (2024-11-28 - Rating: 5)

    First, I contacted three vendors to ask for a quote on a new furnace and air conditioner. This was the only vendor who responded to my inquiry. They evaluated my needs, and gave me t options. They explained the options so I could understand the benefits of each option. When it came time for the installation of the new system, I was very pleased with the installers. They kept me posted on the progress and answered every question I asked. I was happy with the results!

  • Review 165 (2024-09-24 - Rating: 5)

    Excellent service. Ryan was very helpful. Great experience

  • Review 166 (2024-09-27 - Rating: 5)

    Called and was able to get technician same day. Great!

  • Review 167 (2024-11-08 - Rating: 5)

    He was a nice youngman and answered all my questions.

  • Review 168 (2024-12-16 - Rating: 5)

    Excellent customer service! Called and showed up within two hours. Highly recommend for all related services with heating and cooling.

  • Review 169 (2024-10-07 - Rating: 5)

    Bubby was bery polite and has a magic touch. Great experience

  • Review 170 (2024-08-27 - Rating: 5)

    Once again, Bayside comes through! We have a mini split unit in our sunroom that started leaking in the inside wall. Bayside did not install this unit, but I called Bayside this morning and they came out within the hour (last minute cancellation) lucky me! They went over the unit with a fine tooth comb and could only find a possible clogged drain line. Have been running the unit all morning with no leaks! Thanks Bayside!Maureen Conway

  • Review 171 (2024-07-03 - Rating: 5)

    Great customer service, the crew was perfect and very friendly. Highly recommend using this company.

  • Review 172 (2024-12-11 - Rating: 5)

    Technician Brandon Bortel came on time , introduced himself and did a very good job of Heating system Maintenance. He explained the importance of clean filter for best performance. I was very satisfied and set up a return AC/ System Maintainance visit in spring. Thank you Bayside ! He also re-plumbed my Bosch On demand hot water heater to flush and descale. Check pilot. After replacing and some adjustments the system works better with warmer water than ever. I’m very satisfied. Bonus : I learned the importance of control settings for proper water temperature !! Thank you. Tina at Bayside did follow up call to see that all was good 👍. Brandon also installed a new Moen Bath faucet.5🌟 in closing “there’s no better feeling than to know your home systems are operating at there very best” thanks Brandon

  • Review 173 (2024-05-21 - Rating: 5)

    Bubba was great. Called before arriving. On time. Understood my requested work. Completed estimate efficiency. Just could not ask for more or better service.

  • Review 174 (2024-05-30 - Rating: 5)

    Jorden was prompt and professional. This was a part of our annual air conditioning inspection. Best news was that everything checked out and nothing needed additional service. Thanks Jorden.

  • Review 175 (2024-09-19 - Rating: 5)

    Kevin was excellent.. came right out and repaired water heater in 20 minutes..

  • Review 176 (2023-10-23 - Rating: 5)

    Bubba was fantastic! Very personable and knowledgeable. Job was done efficiently. The office staff could have been more helpful, in letting me know he would be late, but once he arrived, all smooth sailing! Will definitely recommend. Thank you! I have hot water!

  • Review 177 (2024-06-21 - Rating: 5)

    Thank you Bayside. My AC stopped working after hours and in a short time Joey had us cooling back down! Quick professional service.

  • Review 178 (2024-12-27 - Rating: 5)

    Excellent and prompt service. The technician was very good!

  • Review 179 (2023-11-26 - Rating: 5)

    Our furnace wasn’t working. Brandon came out at 10:30pm on a Saturday. I have heat! Brandon is awesome and Bayside Comfort has a new customer. Great service! Highly recommend!!

  • Review 180 (2024-08-07 - Rating: 5)

    Diagnosed and tried everything to fix my problem. Fully explained to me what was wrong and the steps I needed to take

  • Review 181 (2024-12-10 - Rating: 5)

    Ryan the technician was very thorough and proficient, he answered questions I had, he reviewed all the results with me, and thankfully all was fine with our Trane system.

  • Review 182 (2024-01-15 - Rating: 5)

    Cody the technician was prompt, professional, and knowledgeable. He got my boiler up and running in short order after troubleshooting. Wouldn’t hesitate to use Bayside again. Thanks

  • Review 183 (2024-11-16 - Rating: 5)

    Very friendly & personable!!! Took care of my problem quickly.

  • Review 184 (2023-12-28 - Rating: 5)

    Bayside Comfort is a pleasure to work with. They have maintained our furnace/air conditioner for years and the technicians are always punctual and professional. They are great at using text and email to keep us updated and set up appointments. We are very pleased with Bayside Comforts value and service.

  • Review 185 (2024-09-19 - Rating: 5)

    The tech was very nice and professional. A very good experience.

  • Review 186 (2023-12-15 - Rating: 5)

    We had Bayside install our 50 gallon water heater and sump pump, both replacing 19 year old units. Very affordable, quality products, and great service from initial intake call to estimator visit, all the way through installation. Will use again for other needs!

  • Review 187 (2024-09-24 - Rating: 5)

    Cole did a terrific job explaining the work he was performing

  • Review 188 (2024-11-18 - Rating: 5)

    Bubba is professional and explained everything. Great company

  • Review 189 (2024-04-18 - Rating: 5)

    Outstanding service. Our water heater went and we have guest arriving. Ahhh. But Bayside came to my rescue. Bubba was amazing. The service is second to none. Thanks!

  • Review 190 (2024-07-02 - Rating: 5)

    Brandon was very courteous and knowledgeable about our issue. We will call for all our future plumbing and HVAC needs!

  • Review 191 (2024-04-22 - Rating: 5)

    Bayside is definitely a top notch organization in HVAC. They showed up at the time they scheduled and the Technician I believe his name is Cole was very concerned about fixing the issue at hand. Highly recommend them for any HVAC needs.

  • Review 192 (2024-11-28 - Rating: 5)

    Been having furnace issues for a while. Called Bayside Comfort on Monday ..explained the issue..they were ready to come to inspect that day..but I had to wait until Tuesday..Kevin came that day and said not to use it..too dangerous..got a quote Tuesday afternoon from Nate Haghiri..Josh and Josh removed my 1980 year old furnace Wednesday and installed a brand new one in around five ish hours. Happy and warm customer on Thanksgiving ! Excellent customer service. Thank you Kevin, Nate, Josh and Josh !..and Jennifer in the office !!!

  • Review 193 (2025-01-03 - Rating: 5)

    Great company! Ryan was excellent!

  • Review 194 (2024-08-10 - Rating: 5)

    Quick and easy repair to our AC…always a pleasure to deal with. Thank you Xavier and Bayside!

  • Review 195 (2023-09-02 - Rating: 5)

    My tech, Kyle, was knowledgeable, personable, and professional in his completion of our introductory service call. My overall impression of Bayside started out positive by the help I received when I initially called for my appointment, and was reinforced by the caliber of this young tech.

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