Jensen Plumbing, Heating & Air, Inc.

Photo of Jensen Plumbing, Heating & Air, Inc.

Located in Lake mills, Wisconsin

Address: 204 W Lake St, Lake Mills, WI 53551, United States

Phone: +1 920-648-8373

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-09 - Rating: 5)

    Great work, timely service. Austin took the time to explain what was needed and how it would be done. Austin was very considerate and when finished did a good job of cleaning up the work site. We are very pleased with Jensen Plumbing and their employees.

  • Review 2 (2024-11-21 - Rating: 4)

    I have always had a good experience with Jensen Plumbing. They were able to replace my pressure tank the day after I called and Jake was efficient and friendly. Their customer service is great, pricing is fair, and I will most certainly call them again. I always want to support local.

  • Review 3 (2025-01-03 - Rating: 5)

    All employees involved at Jensen plumbing and heating were very helpful and awesome to work with. In no time at all they had our furnace up and running again. Thank you very much.

  • Review 4 (2024-12-13 - Rating: 5)

    Jensen has been go to HVAC and plumbing company since moving to Lake Mills. We have had them do a furnance tune up, drain cleaning and HRV replacement. Overall they seem like a great company to work with as prices seem reasonable, great customer service and detail on their work. Ive had to do a few follow ups on quotes and proposed work but understanding how busy they probably are it is understandable. The techs on site have been friendly and courteous, listening to our concerns and issues. Id definitely recommend

  • Review 5 (2024-11-05 - Rating: 5)

    Jensens once again saved us! They were quick, clean and beyond helpful! This time was plumbing, but they have helped us in the past with heating and AC and every time we need them they are there and amazing.

  • Review 6 (2024-08-14 - Rating: 5)

    We had a great experience with Jensen Plumbing from the time they came out to look at the situation with our hot water heater a few weeks ago until they finished installing a new hot water heater today. The associate that initially came here came up with a solution that was the right decision for our situation and not needing to quote anything else that was not necessary. The two men today that installed the new hot water heater were here when they said they would be and then completed the work in the time frame they had planned. They were courteous and kind, and our new hot water system seems to be working great so far!

  • Review 7 (2024-11-25 - Rating: 5)

    CJ, Noah, and Steve installed a new air conditioner for us last week They were very polite and worked well to complete it in the morning. My husband looked everything over when he came home and was very impressed with their work. I am sure well be recommending them to others.

  • Review 8 (2024-09-27 - Rating: 5)

    I cannot say enough good things about Jensens. We chose them originally because they are a local company & had heard good things. We have used them on a few jobs, anywhere from a clogged/non-working disposal to water heater, air conditioning, and furnace replacements. The field staff are always helpful, knowledgeable, timely and professional. We just used them on another issue and were very happy with the outcome so I felt the need to spread the word further!

  • Review 9 (2024-09-16 - Rating: 5)

    Great service. Called to have my toilet replaced. They had a plumber here within an hour. When I called, I expected to have an appointment next week. Bob was in and out within the hour. I would recommend Jensen to anyone. I have used their services before and will use them again.

  • Review 10 (2021-12-18 - Rating: 5)

    Jensen installed our Heating and A/C in 1992. On a recent check up I was advised it needed replacing. No worries, I got my moneys worth after almost 30 years. I worked with Kenny on the project, came up with best models for our home, then Kenny had Troy and Kyle come out and in one 8 hour day they installed both, they work great and look great. They tested it all out and made sure all was OK before leaving. I am the son of a tradesman, they worked hard and took care of business, very impressive. They even cleaned up after themselves, (see pictures). Just super. If you need work done like this call Jensen, then ask for Kenny, Troy, and Kyle ! You will spend a little more with Jensen but worth every penny. One of the smartest moves Ive done in a long time.

  • Review 11 (2024-12-10 - Rating: 5)

    Customer service was great. Their service times were next day, which was really good. Their service people did their job and then cleaned up everything up. You wouldnt even know they were there except now things look beautiful and work.

  • Review 12 (2024-08-10 - Rating: 5)

    Todays service call was for our ac unit.Steve quickly determined a faulty capacitor was the cause. Having the replacement in his truck expedited the repair and solved the problem.We appreciate his knowledge and expertise. We would also like to say Thank you to Megan who handled our initial call and scheduled us so quickly.Thank you Team JensenWe plan to schedule a furnace cleaning in the very near future.

  • Review 13 (2024-10-16 - Rating: 5)

    Jay and Dan were here to replace a toilet for us. They were very professional and polite. Jay came and explained everything he did. Then they took the old toilet and cardboard box with them. I really appreciated the both of them. I would tell anyone to call Jensens for help.

  • Review 14 (2024-10-07 - Rating: 5)

    Jensen installed a new shower stall and toilet for us. Very pleased with the results and the service. They are our go-to for any plumbing needs and have installed a new furnace, new air conditioner and water heater for us in the past. No need to call anyone else.

  • Review 15 (2024-07-10 - Rating: 5)

    Nice showroom, that is becoming rare these days. Superb customer support. Competitive pricing. Service man (Bob) was professional, competent and left the area cleaner than he found it. This company has been a pleasure to work with at each step. They stay connected and keep you informed. These folks are Professionals in every sense of the word. Will only work with them!

  • Review 16 (2024-11-01 - Rating: 5)

    My husband realized our Water Softener was leaking and I knew it was old as dirt! We are all about supporting local, and Jensen was on it FAST! Professional, know their stuff and reasonably priced. Thank you!!

  • Review 17 (2024-10-05 - Rating: 5)

    Jensen Plumbing has done many jobs for us over the years. They came yesterday to put in a new kitchen faucet with a sprayer for me. My old one was leaking when turned on. They had to do even more work under sink, because when I took items out so they could get under easily, I discovered that part of the old copper pipe was corroded and leaking. They did a great job and I am happy with my new faucet. They also put new parts in tank of my toilet that were wore out and causing noises and making water run.I also had them take a look at copper fixtures on a utility sink that are corroded and leaking so they would know what I was needing to get scheduled to be done in the future.

  • Review 18 (2024-09-24 - Rating: 5)

    3 years in a row I have called Jensen for annual maintenance on my furnace. They have been awesome, prompt, and very patient with explaining how my furnace works. They always answer the phone when I call -- no robots! Thank you

  • Review 19 (2024-12-25 - Rating: 5)

    Very happy with the service provided. Our service person was knowledgeable and explained everything clearly. Also quick to get someone out to look at our furnace. Would highly recommend.

  • Review 20 (2024-07-16 - Rating: 5)

    Called in at 7:00am to get A/C going on hottest day so far this year. Serviceman came by 8:00 and professionally diagnosed the issue, had the parts needed in his van, and replaced the worn out parts. Charges were about half what I expected. Great service and prices for professional HVAC. And the serviceman was very knowledgeable and cordial.

  • Review 21 (2024-10-02 - Rating: 5)

    3 seperate times Jensen has been to my house to preform tasks I’ve asked them to preform, each time has been great!! They are very professional, very clean, very polite, always honest and I will continue to use these guys for all my plumbing and hvac needs thanks much Jensen!!

  • Review 22 (2024-12-11 - Rating: 5)

    Great experience. Jensen employee was knowledgeable, efficient, and courteous while replacing my garbage disposal and repairing a clogged bathroom sink.

  • Review 23 (2024-06-21 - Rating: 5)

    When I destroyed my sink faucet cartridge and couldn’t remove it…and two other plumbers couldn’t come for four days…one of them referred me to Jensen. AND THEY CAME IN LESS THAN 24 HOURS. And very swiftly installed our new high quality kitchen faucet. They have my future business for sure!

  • Review 24 (2024-09-18 - Rating: 5)

    Quick response to our AC repair request. Technician was pleasant and polite. He also seemed very thorough and conscientious and competent. Another good experience with Jensen.

  • Review 25 (2024-10-25 - Rating: 5)

    I called Jensen to replace my kitchen faucet. The old one was stubborn to remove, but they did a great job. They were great to work with, very communicative, quick to respond, and professional. Thank you!Update 9 months later: we had an electrician out to do some work and ran into a snag with a drain pipe running right behind our drywall. Jensen showed up in no time and replaced the section of pipe quickly. Thank you for saving the day!

  • Review 26 (2024-11-12 - Rating: 5)

    Had them install a furnace and A C. Great work, Thanks Noah,Steve, and CJ. Jensen s also did our water heater earlier this summer.

  • Review 27 (2024-11-07 - Rating: 5)

    Just had a new furnance installed by CJ, Noah and Steve. Could not be happier. The service was all around great and the cost was very reasonable. Would recommend their services. Thank you!Kevin and Gerilyn Jackson

  • Review 28 (2024-10-14 - Rating: 5)

    We use jensen for all our plumbing heating and air conditioning needs. The technician is always knowledgeable and explains what and why. We value supporting local businesses.

  • Review 29 (2024-06-17 - Rating: 5)

    We have used Jensen for quite a few of the normal plumbing issues (h2O Tanks, Dishwasher Install, Toilet.....). But I wasnt sure they could help us with a DIRTY, MUDDY job of replacing all my old copper supply piping under our cottage.Not only were they able to tackle the job, but they also set up the appointment within one-week and completed the whole job in less than a normal workday.Brock and his team were clean and efficient! They replaced what needed replacing and even replaced drainage pipes as needed. They were also able to re-pipe my homeowners piping job connecting my well pump to my water softener.All of this was done at a VERY reasonable cost to us!I look forward to having them back out in the fall to show me the proper steps to winterize our plumbing!

  • Review 30 (2024-08-30 - Rating: 5)

    Called Jenson Heating and Plumbing in the morning and my leaking toilet was repairedby early afternoon.the servicemen were polite and and did a very good job! No more leaks!!I recommend them highly!

  • Review 31 (2024-01-17 - Rating: 5)

    We have used Jensen for help with our sons plumbing needs and loved them. I used them at our place for an annual furnace service and they were great. Originally scheduled for the day of a big snow storm so they called to reschedule. They called to let us know the techs were held up at another job on the day of service. Love that they communicate. The techs were great as well. Very friendly and professional. Definitely recommend.them.

  • Review 32 (2024-10-29 - Rating: 5)

    The Jensen techs were available within a day to diagnose and fix the problem. That was done quickly. Try them; youll like them.

  • Review 33 (2025-01-03 - Rating: 5)

    The technician was on time, knowledgeable and polite. I would have no trouble calling Jensen Plumbing, Heating and Air again

  • Review 34 (2024-06-18 - Rating: 5)

    Monday morning the drain on my bathtub decided it didnt want to work anymore. A quick call to Jensen secured me a service call that afternoon! The technicians easily diagnosed the problem, efficiently replaced the broken parts, and were on their way! Very pleasant, non-judgemental, and I was pleased to see mentoring a prospective new learn the job! Jensen is my go-to business for plumbing and heating needs, and has been for years!

  • Review 35 (2024-10-03 - Rating: 5)

    Called about replacing my hotwater heater, 2.5 hours later Jensen was at my door. Service was fast, friendly and thorough. Thank you!

  • Review 36 (2024-03-25 - Rating: 5)

    Huge shout out to Jensen Plumbing Heating and Air. Our service men were Bob and Jake. The arrived at scheduled time were professional and courteous. Fixed the problem called for and also another which happened during the weekend. They were efficient and friendly. Love the technology from Jensen with reminders, scheduling and easy payment. Thanks so much! The community is very lucky to have a business they can count on like yours.

  • Review 37 (2024-05-09 - Rating: 5)

    Very happy with installation of anew central air system for my home. Technicians from Jensens were knowledgeable and efficient, and each explained details about this installation completely and courteously. Jensens has installed a new furnace, a new water heater, a new kitchen sink, and now a new central air system for me, and I have been pleased each time. Estimates of installation and service are really appreciated!

  • Review 38 (2024-07-18 - Rating: 5)

    Exterior residential AC unit stopped providing cold air, though fan operated. I called for service request at 7AM, and spoke with friendly attendant, who suggested onsite response between 8-12pm. At 7:30ish, rcvd text indicating that Id rcv a text shortly before techs arrival. VERY pleasantly surprised to rcv expected text about 8:20AM. Nate was polite, and quickly diagnosed the problem cause, & replaced $45 capacitor in his trucks inventory. Refrigerant level requires re-charging. Though unit operates fine, it will not operate efficiently, nor proficiently, until recharged. As R22 is not commonly avail (EPA restricted manufacturing any longer), and is Very pricey, I need to budget for new outdoor replacement unit, designed with apprvd. freon liquid . I feared that answer, but was soo pleased with service response time, and cost. Terrific service!I rcvd quote for entire extr. replcmnt unit, will get addit. 24 hrs later, have learned that Jensens good, better, best quotes are similar to other HVAC service providers. My existing unit is 20 yrs old this yr; we shouldnt expect much more life, and can only hope a replcmnt will last 20 yrs. Thank you, Nate, and Jensens

  • Review 39 (2024-02-03 - Rating: 5)

    We had an issue with our pressure tank where it was on the verge of not functioning at all. Called Jensens and within a day they were here, diagnosed the problem, and replaced the tank. All is working as expected and we are happy campers. Great service and very customer oriented. Been working with them for over 10 years and have never been disappointed.

  • Review 40 (2024-06-17 - Rating: 5)

    Jensen is the best!!! My water heater stopped working. I called them at 8:15 am. They were here by 9:15 am. I had a new water heater by 10:30 am. Thank you for acting so quickly and professionally!

  • Review 41 (2024-09-21 - Rating: 5)

    Wow. same day service, within hours actually. bob was just super. efficient, friendly, found the source of the leak and fixed it in no time. highly recommend!

  • Review 42 (2024-07-23 - Rating: 5)

    Friendly technicians that came sooner than expected. I was pleasantly surprised by that. Accessed the problem, had to order a part and come back when it came in. Also right on time. Quick service and everything working as we had hoped. Would highly recommend them.

  • Review 43 (2024-02-24 - Rating: 5)

    Weve relied on Jensen for many years and have always been very happy with them for all services. They are always prompt, courteous and very efficient. Recently our ancient waste disposal was replaced. As usual, he showed up on time; took him very little time to install, explained the device and answered all our questions. We will continue to use Jensen for all future issues. I would highly recommend them for all your needs.

  • Review 44 (2024-08-14 - Rating: 5)

    Someone you can count on to fix the problem the first time. They are there when they say they will be. Price is absolutely fair. I use them for big and little issues. Thank you for being a dependable company.

  • Review 45 (2024-04-02 - Rating: 5)

    We are very pleased that you could get us in for a replacement of our very old drain trap and the very next day. You were promptly there at the time. The technician was very polite and did a great job cleaning up after his work.Thank you again! We would definitely recommend your company and be looking in the future for other work needing to be done.

  • Review 46 (2024-02-29 - Rating: 5)

    Jensen Plumbing was very helpful explaining the options I had to fit my needs. Very quick and professional - from coming in to see what needed to be done, giving a quote with options, and setting a date to get it done. There was nothing left to clean up after they left, they did it all. They installed new toilets, new faucet outside, and installed a re-circulation line with pump to have instant hot water.

  • Review 47 (2023-08-30 - Rating: 5)

    Our water heater went out so we called Jensen and they had the entire thing replaced within a few hours! Bob and Dan were prompt, efficient, worked well together, were friendly with our family (including our toddler running around while they were working), and did a great, clean job! We were very impressed by their smooth process and made this unexpected expense as positive as possible. Wed definitely use them again and highly recommend them to others!!

  • Review 48 (2024-07-08 - Rating: 5)

    We have used Jensen Plumbing for several years. They respond quickly if they can, get the problem solved efficiently, and are reasonably priced. Glad to have them in town.

  • Review 49 (2024-08-12 - Rating: 5)

    I mean what can i say about these guys, u need some done RIGHT, FAST, they are always there for you no matter what, Excellent company, great product, awesome techs, on time, reasonable prices but even greater people. I wouldn’t go anywhere else. Thank you for all that you have done for me.

  • Review 50 (2024-10-05 - Rating: 5)

    Superior service and professionalism which is extremely important to us. Well trained technicians. Prompt and very friendly. We are very happy with the sales and service. Nate & Matt did a great job today installing a new heating system in our garage. I would highly recommend this company.We use this company yearly for furnace cleaning and airconditioning. We usually get Nate and he is punctual, and professional and does a great job.

  • Review 51 (2024-03-15 - Rating: 5)

    I have been using Jensen Plumbing, Heating & Air Inc. for all of my home system needs for almost 30 years. When I call I always get a friendly and helpful response. When my service issue is ASAP they get there, do the job, clean up and explain things to me. I have no complaints...and highly recommend them.

  • Review 52 (2024-12-13 - Rating: 5)

    Were able to get out to my house within a relative short time for a non-emergency situation. Diagnosed the issue and proposed solution.

  • Review 53 (2024-01-29 - Rating: 5)

    Courteous. Professional. Efficient. Expert. Awesome. Repairs done perfectly and correctly. Today Bob and Dan arrived promptly at 730 am. Installed a new kitchen sink in 1.5 hours. No mess AND they took the old sink, faucet, hardware and all the new sink packaging with them. Impressed every time we have used them! Highly recommend!!!

  • Review 54 (2024-08-02 - Rating: 4)

    When it comes to plumbing needs, I recommend Jensen Plumbing, Heating & Air, Inc.Not only will their efficient team of technicians work quickly and diligently to fix your problem (special thanks to Bob), Jensen absolutely stands behind their work which to me is most important when choosing any service provider over others.

  • Review 55 (2024-08-20 - Rating: 5)

    Jensen’s is the best, easy to make appointment, quick to respond to serious repairs. Always friendly and explain repairs.

  • Review 56 (2023-05-16 - Rating: 5)

    Jay and Dan have been great to work with on our most recent plumbing projects. They are professional, friendly, knowledgeable and efficient! Their work is excellent at a reasonable cost. Jensen’s as a company has gone above and beyond in helping us with a variety of plumbing needs over the past couple of years, as well as being a great resource in solving plumbing issues that didn’t require their service. They truly care about their customers.

  • Review 57 (2024-04-30 - Rating: 5)

    Jensen has been taking care of my plumbing and HVAC needs for many years. All techs stellar. Recent visit for annual furnace check by Nate was the best. Automatically put on booties. Explained what he was going to do like a physician describing a procedure. The same when advising of results. Nate returns now in spring for A/C check. Again excellent service.

  • Review 58 (2024-03-07 - Rating: 5)

    Great product and professional installation. Super good technicians—removed the old water heater, cleaned up floor around new one, and educated us about the new unit’s warranty. Highly recommend—we’re very happy with the entire experience.

  • Review 59 (2023-10-30 - Rating: 5)

    Keith was extremely knowledgeable and friendly. Quotes were reasonable and up front. If I need boiler service in the future I will be asking them to send Keith again. Jensen has done work for me in the past and always does quality work in an efficient amount of time.

  • Review 60 (2024-09-06 - Rating: 4)

    Thanks for the good work of the crew, installing a new furnace and AC. They seemed to stay on task, worked well, and left everything looking neat. John Hedrick

  • Review 61 (2024-10-07 - Rating: 5)

    Installed new water heater. Bob and Jake were professional, friendly and informative. Nice job, greatly appreciated!

  • Review 62 (2023-10-10 - Rating: 5)

    Tested my furnace October 7; bupkus. I called Jensen at 0730 Monday morning, spoke to Jenny, said she could fit me in the schedule today (hooray because I was off from work!). Lo and behold Nate was at my house by 10:00 and very quickly I had heat. Super courteous and with attention to detail, Jensen’s Nate was fantastic. Thank you again, Jensen.

  • Review 63 (2024-06-04 - Rating: 5)

    Jensen Plumbing, Heating & Air, Inc. has phenomenal customer service. I own multiple properties and use them for all of our HVAC and plumbing needs. Employees are friendly and know their stuff. Highly recommend.

  • Review 64 (2024-11-22 - Rating: 5)

    Very happy with their service and installation of our new furnace and a/c unit.

  • Review 65 (2023-03-17 - Rating: 5)

    My family has counted on Jensen since we purchased our 1st home in 2012. They are always extremely helpful, courteous and attentive. Dave and Nate were my technicians for our latest repair to our ancient furnace. They did a spectacular job of explaining to me the issue and even went above and beyond by giving me some tips on avoiding it in the future. We even had a good discussion on future plans involving new heating/AC units for my home and never once did I feel pressured to make a purchase with them but I have zero doubt in my mind that when the time comes to put our old furnace and AC to the retirement home, that Jensens will be my 1st call!!! Thank you for all you have done and continue to do for my familys home.

  • Review 66 (2023-04-01 - Rating: 5)

    On March 24, 2023 Bob, Dan & Austin arrived around 8 AM to fix our plumbing problem.After I showed them around our basement where the leaks were they immediately began to work.It took several hours to complete the job and in between Bob kept me up to date with their progress. When the work was done he showed me what the men had accomplished and everything looked really good. We are very happy with their work and highly recommend this professional company.From the first phone call to the nice lady in the office, speaking to Doug the project manager to the work crew, Jensen plumbing is the best company to work in your home. Everyone is so pleasant, listens to your concerns and the work is done in a timely manner.THANK YOU JENSEN PLUMBING!

  • Review 67 (2023-01-23 - Rating: 5)

    Jensen has helped us keep the plumbing, heating and air conditioning operating in our house for many years. The work has always been done quickly, professionally and correctly. Recently Mitch and Jay were out to fix a plumbing issue, arriving the same day I called. They did a superb job. Thanks!

  • Review 68 (2024-10-03 - Rating: 5)

    First time service for annual furnace check.Next day service, prompt, professional and fee comparable.Thank you.

  • Review 69 (2023-08-22 - Rating: 5)

    Jay and Dan were awesome today. Came in and got me up and running with a new water heater in record time, very professional and courteous, explained what was needed, and were super clean on the way out. The whole Jensen team has been wonderful to work with these past years. Thank you!

  • Review 70 (2024-11-09 - Rating: 5)

    They did a new furnace installation. They were very reasonably priced. The men who did the work were obviously well trained. They wasted no time nor movements. They came fully prepared to do the job and when it was finished they performed tests on the furnace and adjusted it as needed. All their scrap was carried away. Carpets were protected. I am very pleased with Jensen P & H.On a return trip Nate and Troy replaced a gas line. Again, very good. See above.

  • Review 71 (2022-12-23 - Rating: 5)

    We are so pleased with the services provided by Jensen. They have done all our annual furnace check ups ever since we moved to our Lake Mills home in 2002. When our old antique furnace finally expired in April of 2019, Jensen installed a new one. They have fixed miscellaneous issues over the years. Most recently, they installed a new sink, faucet and toilet as part of our bathroom remodel. The expertise and professionalism displayed by Jay and Jake is awesome. We are very satisfied.

  • Review 72 (2022-12-12 - Rating: 5)

    I was able to get an appointment when I wanted it for. Jay and Dan called ahead to let me know when they would arrive. They evaluated the leak problem and figured out the best way to fix it. They clean up after their work, speedy work, and done right. Made it easy to pay with a credit card.They let me know that if I have more leaks in the future from the older pipes, that I can have a quote for the cost of replacing what is left of the old problem pipes.I am always pleased with the service I receive from Jensen.

  • Review 73 (2023-11-02 - Rating: 5)

    Jensen got me on their busy schedule way faster than I expected. Furnace tech, Nate, was a delight to have working on our boiler. He was prompt, knowledgeable, professional, and friendly. Thanks Jensen and Nate.

  • Review 74 (2023-06-21 - Rating: 5)

    We had a leaking garbage disposal and sent a message to Jensen Plumbing. They responded within 30 minutes and Austin came out within an hour. What should have an easy replacement turned into a big project, as the previous installer had not done it correctly and it needed to be sawed off. Austin did a great job with a smile on his face (and maybe a story for back at the shop). Two saw blades later, the new disposal was installed. I highly recommend Jensen Plumbing!

  • Review 75 (2023-02-16 - Rating: 5)

    We were very happy with our experience with Jensens. They were very prompt in reacting to our broken furnace and installing a new one. What impressed us the most is we were told our old furnace was bigger than what we needed for our house. They could have easily sold us a larger more expensive new furnace but recommended a smaller one. That honesty was so welcomed. Kyle, Noah Nate worked all day on removing our old furnace and installing a new one. They were prompt, professional and communicated to us all day what was happening. They cleaned up the entire area so you would never know they were here. All three of them were so nice. We would recommend Jensens and will most definitely use them in the future.

  • Review 76 (2023-08-29 - Rating: 5)

    Jay and the other man did a great job. Very professional and neat. They were respectful of my home. Cautious to not get water from the toilet on the floors. I would highly recommend Jensen Plumbing.

  • Review 77 (2022-12-01 - Rating: 5)

    In early October Jensen installed a new heating system, including all duct work, in our 100+ yr old house. My first impression came from my interaction with Kenny, whom did the assessment, determined the quote, and coordinated the work. He worked to ensure all needs were met and our questions were answered. He never came off pushy, and was a down to earth kind decent guy that I liked from the start. Then the team arrived. Kyle, Nate, Noah, and Troy were on site multiple days configuring the new system. They were all so professional, but it was their work ethic that caught my attention most. They worked so hard, I cant recall ever seeing them take a break. They worked great together, collaborating with each other and strategizing the next steps. Kyle & Nate were there most often…. and found myself happy to see them each day. I gained a trust and fondness for them…. it was really a little sad to see them go. Jensen, you should be proud…. you have an amazing team. I hang down recommend them!

  • Review 78 (2023-12-05 - Rating: 5)

    Jensen is always on time. They understand that the customers time is just as valuable as theirs by providing a courtesy text when the technician is headed your way. Jensen also attracts the friendliest plumbers! You won’t regret calling Jensen.

  • Review 79 (2023-01-22 - Rating: 5)

    Jay did a terrific job fixing our plumbing problem. He represents the company very well. Jay has helped us at our home in the past and is a knowledgeable, trusted and very reliable plumber. At this service appointment, he had with him Dan, an apprentice plumber in training. We could see that Jay was teaching his excellent plumbing and customer service skills. We are very impressed and happy with our plumber and Jensen Plumbing, Heating & Air, Inc.

  • Review 80 (2022-09-23 - Rating: 5)

    New furnace, A/C and whole house dehumidifier. Kenny was very courteous & knowledgeable, his information & proposal were extremely helpful & easy to understand. Installers Nate, Kyle & Noah were stellar. Incredibly polite and respectful as well as very knowledgeable. Excellent job including everything fastened very neatly. Absolutely everything tested & cleaned up before leaving. Made sure that we understood how to use the smart thermostat, answered all questions and ensured that we were satisfied. Highly recommend!

  • Review 81 (2024-05-03 - Rating: 5)

    We use Jensen Plumbing Heating & Air for all of our buildings HVAC needs. They do routine services for us several times a year and proactively keep everything running smoothly. In addition, many of the Owners and employees use Jensen for their personal homes as well. Excellent company!

  • Review 82 (2023-01-01 - Rating: 5)

    Bob, Dan and Jake did an excellent job on the plumbing for our bathroom remodel. They were timely, professional and great quality! They got the job done quickly and efficiently. I will absolutely use Jensen’s again.

  • Review 83 (2023-09-20 - Rating: 5)

    Last night I was cleaning the bathroom and I noticed dampness on and water at the base of the toilet. I went downstairs and saw water dripping and a wet subfloor. I dont know much abt plumbing but I knew I had a problem. Seven AM couldnt come fast enough. The problem was taken care of by 9 AM! I am impressed with the speed with which the folks from Jensen arrived at my house. There was no mess to clean up, I could pay right away, the crew was friendly, caring, and made sure the basement toilet, not used in 15 yrs, worked for me until morning.This wasnt a fluke. Jensen has been here twice before, those crews had the same characteristics as the crew that came today. The toilet was installed by a handyman. Im done with handymen!

  • Review 84 (2023-11-09 - Rating: 5)

    Great experience. Had them come out and quote the same day they called. Got on the schedule a few days later for a whole house humidifier. They came out on time, worked quickly and explained everything in detail. Highly recommend!

  • Review 85 (2022-09-09 - Rating: 5)

    Bob and Jake did a great job. They were very professional and amiable. They worked efficiently, cleaned the job site well, and left us with a gleaming new shower. We are very happy with the results. Jensens is our go-to service. Thanks!

  • Review 86 (2023-03-10 - Rating: 5)

    I called Jensen when we discovered water in our basement, and they sent someone out within an hour. They were back the very next day to replace our water heater. Bob and Mitch were courteous, prompt and did a great job. Very appreciate that they could get the job done so quickly!

  • Review 87 (2024-06-06 - Rating: 5)

    The Jensen Plumbing and Heating Team that installed our new AC and Comfortcare Furnace did a very professional job in the installation of our new equipment. They went over the units and what and when the new filters need to be changed. Great Job.

  • Review 88 (2024-03-13 - Rating: 5)

    There work is great, I would NEVER consider working with a different team. I do my homework before I call Jensen and I get an idea on how the job could be done, ok. But they find a better way to do it. That is why you call a plumber, right?

  • Review 89 (2024-07-12 - Rating: 5)

    We were having some A/C issues and Jensen was able to get everything taken care of and working right! I highly recommend!

  • Review 90 (2023-04-07 - Rating: 5)

    Needed AC system replacement, worked with Kenny to come up with the best system for our needs. Kyle and Nate came out and installed the system. The workmanship was excellent, they were both courteous and professional. I would highly recommend Jensen plumbing and heating! Thanks!

  • Review 91 (2023-01-07 - Rating: 5)

    We have used Jensen for multiple services in our home and are always satisfied. Most recently Jay and Mitch came out to repair a leaking shower head- they gave us notice before arriving and fixed the issue quickly and efficiently!

  • Review 92 (2023-07-05 - Rating: 5)

    My air conditioner was failing and as it was an old unit, I wanted to talk about replacing it. Jensen came out the same morning I called and advised on appropriate replacements. They ordered the new unit and upon receiving it in, scheduled the installation for the next day. I could not be happier with the efficiency of getting this replaced for my family.

  • Review 93 (2024-09-22 - Rating: 5)

    Next day service was efficient, effective and much appreciated. Service tech was professional and knowledgeable. Thanks!

  • Review 94 (2022-05-16 - Rating: 5)

    Weve used Jensens for plumbing, heating, and A/C work for well over a decade. Their service is the best. Its a great group of hard-working professionals whom we trust in our home. We recently had an A/C unit replaced. Kenny, Troy, Matt, and Dave did an amazing job making sure everything was done correctly. Its wonderful knowing we can count on them any time we need them.

  • Review 95 (2023-11-18 - Rating: 5)

    Came out within 2 days after I called to checkout the situation. Fixed 2 days later. Had an issue after they left, and they came back to fix right away. I was pleased with their work, very clean and thorough. And so far, nice fellas to work with.

  • Review 96 (2023-05-23 - Rating: 5)

    We had a leak under our sink from a Ready Hot Water dispenser. Bob was our technician and he spent the time to understand the problem, solve the problem and also to answer our questions on the existing reverse osmosis system. We will definitely call Jensen again!Jensen Plumbing was at our house again today to deal with four new issues - installing a new laundry sink; a RO faucet; a new toilet; and repairing the outside faucet. The technicians, Bob and Austin, discussed the work to be done, the problems that arose during the work, and laid out alternatives for us. Plus, they clean up the work areas when they finish. We are very happy with the service from Jensen and we will continue to call them for any plumbing work we need done.

  • Review 97 (2022-08-24 - Rating: 5)

    Thank you Jensen plumbing for the professional and quality service you provided. Your team, in our estimation, acceded expectations. It was small but thoughtful gestures like laying tarps an all walkways to protect our flooring. But much more than that was the friendly, courtious, and professional staff that completed our project. All your great service was delivered at a price that came in less than your initial estimate and therefore under budget. Kudos to you Jensen Plumbing.You deserve and have received a 5 star 🌟 rating from this very satisfied customer.

  • Review 98 (2020-01-15 - Rating: 5)

    I am glad to be able to post this **Wow***-review for Jensens after exceptional service a few days ago.While at work I received a panicked call from my 13 year old daughter saying that the shower handle had just broken and water was gushing out I arrived home, shut off the water main handle and called Jensens.When I called it was about 12:05pm and the staffperson Jenny said it was a very busy and full schedule day, but shed check with the owner to see what could be done. Moments later Jenny said that the owner, Shelden, was getting in a truck and would be heading to my home.Shelden arrived in minutes and I was grateful for his easygoing and friendly manner, even though I know my phone call had completely changed his noon-hour plans.Shelden quickly dissembled the shower handle fixture and assessed the problem, found the necessary part in the service truck, and had the handle-fixture fixed within 30 minutes. I appreciated how he explained what happened in easy-to-understand terms, and how he was able to save the handle-fixture I had, rather than my needing to have it completely replaced. I am still marveling at how I arrived home to the problem at about 11:55am and I was able to be back at work with it completely resolved at about 1:10pm!I was so relieved to have the problem fixed so quickly and well. And what made it even better was Sheldens very friendly and capable manner.Thank you Shelden and Jensens. I am very impressed!Marcia

  • Review 99 (2020-12-08 - Rating: 5)

    Jensen has been the best for our plumbing-heating-cooling needs! Very fast response time and friendly since our house has had pets and Kids in it! Jay has been here the last 2 calls and has gone above and beyond to help fix our troubles, not to just his way but asking if we were OK how things looked! He was wonderful. WE have replace a furnace, water heater and vanity wash room sink all with Jensen over time and always a good experience

  • Review 100 (2021-01-29 - Rating: 5)

    I cannot say enough good things about Jensens! We recently had to replace our furnace and were initially dealing with another company. The other company had rescheduled our appointment three times within the day and then just never showed up, leaving us without heat for almost two days. We called Jensen the next morning and they had a crew at our home to install the new furnace within a few hours of our call. Nate & Cam were very professional, timely and cleaned the work area way better than how it was when they came. We have had Jensens do other work in the house previously and I have been nothing but impressed by their workmanship and detail. If I could give 10 stars, I would!

  • Review 101 (2023-08-02 - Rating: 5)

    Super experience all around, from the guy who came to do the estimate, to accepting the bid and paying for it, to calls to the office, to the day they showed up. A team of three came early or on time, did their work efficiently and just as expected. Were quite personable too. As first time clients, we were very impressed!

  • Review 102 (2023-09-26 - Rating: 5)

    Jensen Plumbing was called to clean out a blockage in our sewer pipe. Jay checked all the clean outs to determine where the blockage could be. While Jay was cleaning the sewer pipe, Dan changed a ball valve for us. When they were finished, both men cleaned the area up. Jay explained what he was doing and why. We have had Jay and Dan here before, and we were glad they came this time, too. We are very pleased with their work. They are always so friendly.

  • Review 103 (2018-08-26 - Rating: 5)

    Our air conditioner died and Jensen was able to schedule a replacement installation in just four days after they came to diagnose the problem. They did a great job on the installation. They were on time, neat and tidy, keep me informed, and very professional. Someone even came to check on the progress and talk to me during the installation.

  • Review 104 (2023-11-17 - Rating: 5)

    Jensen Plumbing, Heating and Air has been nothing short of amazing to deal with. Prompt service to come give me estimate, as well as getting me scheduled. Highly recommend.

  • Review 105 (2023-09-15 - Rating: 5)

    I have been using Jensen for all of my HVAC needs for years. They are friendy, knowledgeable and price fairly. Whether you need maintenance or emergency repair services, you cant go wrong with this company.

  • Review 106 (2023-01-31 - Rating: 5)

    Their technicians Bob and Dan did a great job fixing the link in our kitchen sink. Fast, Friendly and Expert Service. They also gave us some great advice on scheduling a free inspection on our central air conditioning unit.

  • Review 107 (2023-11-10 - Rating: 4)

    Connor was on time he let us know what needed to be done and also things for the future. He was very thorough. We are always happy with the text. They sent would use them again thank you very much.

  • Review 108 (2023-02-17 - Rating: 5)

    I received a quote, called to set up payment and was asked if I was available that day. When I said I was, they got Bob and Dan out within about an hour to start working. After just a couple of hours they had carefully switched out the water heater, and it works with no issues. Glad I chose to work with them for my needs!

  • Review 109 (2022-03-14 - Rating: 5)

    Troy, Kyle, & Matt were professional and courteous. They arrived on time, got new AC installed with no issues, left no mess. Ive used Jensen for 12 years and will continue to do so! Also was very easy to work with the manager Kenny on estimates and proposals.

  • Review 110 (2021-10-25 - Rating: 5)

    Very impressed with this team very glad we picked them for our work. We had a our furnace, water heater and faucet replaced, as well as fixed out of code plumbing under our kitchen sink. Everyone weve communicated with, both in our home and over the phone have been incredibly polite and helpful. The pricing was fairly comparable to other quotes we received (drastically cheaper compared to one in particular), but the customer service from the moment of our quote request has been incomparable to anywhere else. Long story short, I (obviously) highly recommend!

  • Review 111 (2023-01-13 - Rating: 5)

    Jay and Dan were fantastic at explaining what they were going to do to repair hot water heater and in terms I could understand. Super professional and great to deal with. highly recommend them to work on plumbing jobs !!! thank you both for doing just a great job Linda R

  • Review 112 (2024-01-19 - Rating: 5)

    We have used Jensen for years and they have always been a fantastic organization to work with. From AC to furnace replacement and repair they have done an awesome job.

  • Review 113 (2024-06-19 - Rating: 5)

    Needed a disposal repair and my service tech was on time and a pro. Ended up having to replace it but they had one with and he had it up, in and tested quickly.

  • Review 114 (2023-02-03 - Rating: 5)

    Woke up to find downstairs cold, furnace not cycling. Called Jensen and they had someone out there in 30 mins. After about 30 minutes of diagnosis determined the board on my 30-year old furnace was shot. The good news was while old, they did have a non-OEM replacement board that would work, but recommended against it citing all the other issues (showed me all the corrosion on the heat-exchange and other essential parts...yeah, looked pretty bad).So after getting an estimate, they offered to pull two guys off another job (apologies to whoever that was) and have a new furnace installed that day. Kyle and Nate looked young but knew what they were doing. Had the old furnace out in under an hour; new furnace took a bit more time, but had heat running to the ground floor by the time my son got home from school.Liking the new furnace, all fancy with a color touchscreen, wifi and whatnot. Everything seems to work good, house is warm again, and will soon talk with Jensen about installing an add-on heat pump!

  • Review 115 (2024-03-12 - Rating: 5)

    Furnace failed and Jensen had two technicians at my house in 20 minutes. New part installed and annual checks completed in an hour.

  • Review 116 (2023-02-20 - Rating: 5)

    Thank you to Jensen Plumbing, and specifically Jay and Dan, for fixing our clogged kitchen sink and saving us the cost of a new garbage disposal. Great service, guys, always helpful and prompt with help. Weve used Jensen for years and will continue to do so!

  • Review 117 (2019-02-03 - Rating: 5)

    Jensen was great to work with from beginning to end. Tim answered all of our questions thoroughly upfront and a few back end questions regarding energy rebates. Dave and Cam were the installers and they were professional and knowledgeable. They ran into a few unforeseen issues during the install, but took the time to figure it out right. We tried a repair on the furnace first, and when that didnt work Jensen worked with us on that billing when we decided to get a new furnace. We were extremely happy they were able to install just a couple of days after accepting the bid, as it was right before the BIG COLD set in. Definitely would call this company again in the future!!

  • Review 118 (2024-12-13 - Rating: 5)

    Dan and Bob replaced two sink faucets and the fixtures in our shower. Very professional, cleaned up well, and pleasant to have them do our job.

  • Review 119 (2023-10-11 - Rating: 5)

    Had water heater spring a leak. Jensen Plumbing scheduled a crew right away to take care of it. Crew was on time and had the job wrapped up and cleaned up very quickly.

  • Review 120 (2022-12-13 - Rating: 5)

    Jensen did a great job from diagnosing the problem to the best quote and then quickest installation. Our new furnace is working well. Nate, Noah and Kyle did a wonderful job. Thank you!

  • Review 121 (2024-10-18 - Rating: 5)

    We had our annual furnace checked today. Besides doing all the routine checks, Nate H, took time to explain everything to us. He also shared with us new things they are now offering. We are very please with Jensens for our AC & Furnace needs. We highly recommend them.

  • Review 122 (2020-01-15 - Rating: 5)

    Jensens employees are all extra helpful and friendly. Jenny is very clear about the scheduling and when someone will be available - plus shes just delightful on the phone. Most recently Ali came out and fixed our bathroom sink - prior to that, she fixed our toilet. Weve also worked with Al and Steve and very much appreciate their expertise and the advice they offer. The owners are wonderful and kind. Sheldon really helped us out when we had water in the basement - you can tell people really care about you and your home. I would highly recommend them to anyone!

  • Review 123 (2022-05-11 - Rating: 5)

    I called Jensen , needing a new cap for my furnace vent, before an incoming storm to hopefully avoid water coming down the flue. Keith was dispatched out within on an hour or two, and let me know he would be coming. After he finished, I was left a bill for the job at home. When I called again to pay after getting home, Katie was extremely friendly and helpful. I couldnt be more happy with the service, and will gladly call them again for anything I need.

  • Review 124 (2023-08-31 - Rating: 5)

    I recently purchased a home in Lake Mills this summer, and Austin & Jake have done a great job on a couple different plumbing jobs on my home. They were detail oriented and efficient, and left a clean work space everytime!

  • Review 125 (2022-12-13 - Rating: 5)

    Jay came over today to replace a very leaky kitchen sink faucet. He has done work for us before and is awesome. Excellent professional work. Faucet looks and works great. Always cleans up afterwards too. He answers all questions even in regard to future projects. Thanks

  • Review 126 (2023-01-04 - Rating: 5)

    Jim & Mitch came into my home on 1/4/2023 to remove the toilet for new flooring to be installed. They will be back to install my new toilet on 1/6/2023.I am hoping that is Jim and or Mitch that will be coming back to do that.I have had Jim in my home before performing several different repairs. He is very knowledgeable and I am very comfortable asking him questions and Having him give me direction for all my plumbing needs. He is very friendly to me and respectful of my property when he is in my home doing repairs. I am glad that Jenson Plumbing sends Jim every time I need a service man. I am sure Mitch will be or is at the same level as Jim as far as service performance.Thank youMary Loomis

  • Review 127 (2019-04-17 - Rating: 5)

    We have been very satisfied with Jensen’s new installation as well as repairs. Their service is timely and efficient. The last service, a plumbing repair, Al did a great job. Also do preventive service, if a worn part is noticed it is replaced to prevent a future problem. We recommend them.

  • Review 128 (2021-08-31 - Rating: 5)

    Jay L arrived in the time window we were given, after calling first to confirm his exact arrival time. He worked diligently to repair our leaking water heater. We have had Jensen Plumbing answer service needs calls and do general plumbing work in the past and will always call them first. And Jay will be the one we request.

  • Review 129 (2022-03-16 - Rating: 5)

    We are so thankful to have found Jensen when we went looking for a plumber! They were johnny on the spot and professional the whole way through. No hidden fees, fair rates, and quality work. We have used them twice now and both times got the same excellent service.

  • Review 130 (2024-02-12 - Rating: 5)

    I have worked on a number of project with Jensen over the last few years. Kenny G. has gone above and beyond to help make my projects a success. A+ communication and execution. Thanks for all your help.

  • Review 131 (2018-08-13 - Rating: 5)

    We are very happy with the professional service that we have received over the years by Jensen whether for plumbing or heating needs. Most recently Michael H. did an excellent job of keeping me informed during our new air conditioner installation. He arrived on time, was knowledgeable about his job and completed the work in a timely manner. We have also had Steve in a couple of times to do work and he also is professional and knowledgeable. Although we always hope to not need plumbing and heating work, Jensen is our go to contractor.

  • Review 132 (2020-11-05 - Rating: 5)

    Recently purchased a home that we needed to renovate. We hired Jensen Plumbing, Heating, & Air Inc for the plumbing work, they have exceeded expectations. Rick replied to all of our questions almost instantly and they have worked with us to get in as soon as they ca and accommodate our schedules. Even after I messed up and emailed him a day and a half before we needed them in there for work. We are still in the process of working with them on other projects. Would recommend them to anyone looking for a great pricing, great work, and professionalism.

  • Review 133 (2022-02-13 - Rating: 5)

    We want to thank Jensens for their amazing service, professionalism, dedication and quality of work with our boiler water heating issue. They exceeded our expectations in how they handled our situation and stood behind the product that they sold us. They made it right and did everything in their power to do so. Steve did a great job with his knowledge, skill and professionlism with installing our boiler and making sure that our infloor heating worked. We have used Jensens for the past 15 years for all of our HVAC and plumbing issues and highly recommend them for any service that you need.

  • Review 134 (2019-07-26 - Rating: 5)

    BEST company to call. Jensen is always quick to respond - when weve called for air conditioning, furnace & plumbing needs. Their techs are terrific. Ali made toilet & sink repairs quickly and she was happy to educate me about how they work. She made me glad to have called, rather than attempt repairs ourselves.

  • Review 135 (2023-02-02 - Rating: 5)

    Kenny came to our house to provide an estimate for a new A/C system and evaluate need for a new furnace which was well overdue.Kenny was professional, knowledgeable, very responsive to communication and quickly provided a proposal with various options. The installation crew (Kyle, Troy and Noah) were on time, professional, worked efficiently and left the area clean. Bonus points from the dogs for given them a little attention. Thank you!

  • Review 136 (2023-01-06 - Rating: 5)

    Jay and Mitch from Jensen were professional and courteous. They quickly diagnosed and repaired the leak, as well as testing their work. Jay also took some time to give a few tips on easy maintenance I could perform myself.

  • Review 137 (2021-01-08 - Rating: 5)

    We’ve used Jensen a couple of times and I’ve been pleased each time. They are on time and make quick work of the job. The monsoon we experienced last night due to my DIY had me very concerned. Ali saved us from a weekend of no water in the house and they are now going to replace our tub so I should have more updates in a month.

  • Review 138 (2023-08-17 - Rating: 5)

    Keith is the BEST when it comes to maintaining ALL our HVAC units here at the Avenue Square Mall. He knows our building, and he is honest and trustworthy. Thank you Keith for always taking such great care of us!

  • Review 139 (2021-04-21 - Rating: 5)

    Today, Jay L from Jensen Plumbing removed an existing kitchen sink water faucet, filter, and replaced them with new water filter, faucet. Jay did an excellent job, was very friendly, courteous, and quick. He saved us $100 over estimated cost, with his quick installation. We highly recommend Jay and Jensen Plumbing.

  • Review 140 (2023-09-19 - Rating: 5)

    Keith checked out our furnace yesterday. Did an awesome job. Courteous and friendly like everyone at Jensens. They are our go to place for our entire house!!! Thank you to everyone, for taking care of our house!! Bria and Vicky

  • Review 141 (2022-03-22 - Rating: 5)

    Jay and Dan were wonderful to work with! Very courteous, professional, respectful, and understanding of the complexities of this old house. And when I say work with me, I mean they saw the problem, discussed options with me, and worked with me to fix the issue in a way that not only fixed the issue but improved access to shut-off valves, etc.. Definitely calling them for future issues!

  • Review 142 (2023-09-21 - Rating: 5)

    Always a good experience with the Jensen team. They were friendly, very professional, and offered options. Weve been with Jensen for over 20 years, theyve never let us down.

  • Review 143 (2018-09-11 - Rating: 5)

    We replaced our furnace and a water heater in the home we recently purchased. Jensen personnel were very helpful and fast in giving us a bid with options to consider. Michael Huckabay did the installation with his crew. They were very professional, timely, cleaned up the job site, and answered all of our questions. Being new to the area, it is satisfying to know we can call on this company for efficient and professional service. Thank you Jensen Plumbing, Heating & Air, Inc. Neil & Karen Johnson

  • Review 144 (2024-10-07 - Rating: 5)

    Bob did an excellent job installing a Smart water main shut off valve. Fast and courteous, price was exactly what was quoted. Have used Jensen for years and will definitely continue to in the future. Well done 👍🏻

  • Review 145 (2023-01-26 - Rating: 5)

    The property is a 2 story 8 family apartment building. We had a drain pipe leaking in the basement that occurred only when when the the kitchen faucets on the 2nd floor were running.Finding a leak behind a wall anywhere is a tedious process. Jay and Mitch ultimately determined it was occurring behind the sink in a 1st floor apartment. They used their knowledge and expereinnce to limit the wall openings and find the leak. They successfully repaired the drain pipe and reinstalled the sink that had to be removed. Jay and Mitch are Jensen professionals and a pleasure to work with. They did great work on this plumbing problem and Ive been very pleased every time theyve done work for me. Thank you Jay, Mitch, and Jensen.Bob Otto

  • Review 146 (2019-10-11 - Rating: 5)

    When we couldnt get our boiler going, we called Jensen Plumbing & Heating Inc. We were so excited that they were able to send someone over the same day. From the moment he arrived, Keith was nothing but professional and kind. He fixed our problem and took the time to show us some simple steps to manage the issue ourselves should it happen again. I highly recommend use this company, and super kuddos Keith for being some awesome!

  • Review 147 (2024-04-20 - Rating: 5)

    Had a drain issue called Jensen and within a couple of hours arrived at the house and resolved the problem. Very quick response and efficient. Marilyn & Jim

  • Review 148 (2021-04-28 - Rating: 5)

    We are extremely happy with Ali and Jake. They installed a kitchen sink, faucet and garbage disposal. They worked fast, did great work, explained what they were doing and kept everything clean and tidy. We strongly recommend Jensen Plumbing and these two wonderful employees.

  • Review 149 (2018-09-24 - Rating: 5)

    Dave did an awesome job installing our new furnace! Highly recommend Jensens!4 days later ended up having to get a new water heater (old one was 30 years old) and they were able to install in same day. Thanks again Kyle and Cody!

  • Review 150 (2024-01-05 - Rating: 5)

    Noah, LJ, and Kyle did a fantastic job installing our new furnace! They were very professional and the install looks great!!

  • Review 151 (2023-09-13 - Rating: 5)

    We had a semi-emergency: sewer backed up into our basement. Called Jensen’s about 9:00am, Jay showed up about 1:30pm and did a thorough and professional job, fairly priced.

  • Review 152 (2022-02-24 - Rating: 5)

    Dan V and Jay L from Jensen Pluming replaced my existing old short Bradford-White 50 gallon electric water heater with a new Bradford- White 50 gallon electric water heater. They did a great job and I would use Jensen in the future. Jensen has been servicing my needs since I moved into my house in 1995. Top rated company in my view.

  • Review 153 (2021-01-16 - Rating: 5)

    Robbi and Jake did a great job at the beginning of the project (disconnecting plumbing before getting new countertops), and Ali was a ton of fun to have in our home to finish up the project the next day. My whole family enjoyed talking to her! Neighbors recommended Jensen and were so grateful. Everyone was fast, professional, and offered clear explanations.

  • Review 154 (2020-02-07 - Rating: 5)

    We had Jensens handle all the plumbing related to our master bath renovation and everything went smoothly from Ricks original quote to Brock leading the installation. Everyone was friendly every step of the way and cared about the work they provided. We would recommend Jensens to anyone based on our experience. Luckily for us they are near by in Lake Mills!

  • Review 155 (2023-07-31 - Rating: 5)

    Always glad to support a local(ish) small business! They always have times that fit our schedule, and everyone is always courteous and professional. Will continue to use Jensen for our plumbing needs!

  • Review 156 (2018-10-15 - Rating: 5)

    Had a new furnace installed and the men that did the installation were very polite and I feel they did a great job. We have used Jensen Plumbing and Heating for years and have always been satisfied with their work. They respond quickly and have very reasonable prices.

  • Review 157 (2022-12-15 - Rating: 5)

    Jay did a great job on installing the waterline to my new refrigerator. He was friendly and explained where to shut the water line off necessary. Jay also cleaned up any mess, I would definitely call him back for any other projects.

  • Review 158 (2018-06-21 - Rating: 5)

    We had a great experience with Jensen’s —-purchased new Carrier heat pump from Tim and it was installed this morning by Michael and Dave. They were professional in every way—-arrived timely and work completed efficiently. We highly recommend Jensen! Will & Kay W

  • Review 159 (2022-11-30 - Rating: 5)

    Abendroth in Fort recommended Jensen and couldnt be happier. We had a leak at the main water shutoff. Dozens of calls to plumbers later, Jensen was able to come out that same day and fix it. They fixed it fast, plus they replaced the old gate valve with a ball valve for a lot less than we expected.

  • Review 160 (2018-12-01 - Rating: 5)

    Had a new furnace and water heater installed in my home about a couple months ago. Everything went so smoothly and the whole team was fantastic to work with, especially Dave. Very knowledgeable and friendly. Everything has been working great! Will definitely use them for future projects and will recommend their services to friends and family.

  • Review 161 (2023-08-24 - Rating: 5)

    Bob & Dan did a very good job, were here when they said they would be .. All Jensen people were accommodating and easy to work with including sales and setting up appointments.

  • Review 162 (2019-10-14 - Rating: 5)

    I had a new furnace and a/c installed this past week. The two nicest guys did the work. Both Dave and Cameron were very professional and efficient. They were friendly and took the time to answer all my questions. Thanks Dave and Cameron! Jensen is my contact for Heating and A/C,

  • Review 163 (2024-04-23 - Rating: 5)

    Very efficient and right on time. Had the job completed in no time. We have used Jensens before and will again.

  • Review 164 (2023-07-14 - Rating: 5)

    We have used Jensens for over 30 years. Noah,Kyle, and Miguel installed my new air conditioner yesterday. Polite and professional!

  • Review 165 (2023-10-05 - Rating: 5)

    These guys are amazing! Always fast to respond and they do great work. Always professional, friendly, trustworthy, and affordable.Im attempting to restore a Century-old Colonial home, and theyve helped me out quite a bit lol. Thanks guys! 😊

  • Review 166 (2019-05-13 - Rating: 5)

    I recently called Jensen Plumbing to fix my badly leaking shower, and they were able to send Al to my house by the afternoon. He called about 30 minutes before arriving to let me know when to expect him, which I appreciated. Al was quickly able to evaluate the problem and replace the old, corroded part, as well as fixing a toilet and a sink leak within the same visit. He was also able to answer all of my questions, which was very helpful and important to me. I will not hesitate to call Jensen Plumbing in the future.

  • Review 167 (2019-01-24 - Rating: 5)

    Always reliable for good work and prompt service. On a recent very cold day when our only issue was a clogged bathroom sink, we were helped within just several hours of our call by Al and his assistant. Weve relied on Jensens for many years.

  • Review 168 (2021-05-24 - Rating: 5)

    Jensen has installed,replaced, or repaired nearly every thing in our house over the last 20 years. I dont know what we would do without them. Ali and Jake have fixed our last few plumbing emergencies quickly, professionally and neatly. They were also part of the team installing. our on demand hot water system.

  • Review 169 (2018-07-20 - Rating: 5)

    We have had very positive experiences with Jensen P & H, both for our furnace installation and for various plumbing projects. Tim Pendleton did an excellent job explaining our furnace options and the installers were prompt and efficient. We would definitely recommend them.

  • Review 170 (2018-12-22 - Rating: 5)

    This past Monday, we called Jensens needing to have our water heater replaced. Al was out promptly and by late morning the new water heater was installed and life was back to normal. Weve always been highly satisfied with Jensens customer service and installations. They have replaced our furnace, air conditioner, and now water heater. We never think twice when it comes to HVAC or plumbing needs for our home, thank you Jensens!

  • Review 171 (2019-06-24 - Rating: 5)

    Best service in the area! They were thorough and did a very clean job at installing a new water heater and water softener. If you are shopping around for the best service, stop looking and just call Jensen! You will be so happy you did!

  • Review 172 (2024-04-04 - Rating: 5)

    Bob saved the day, after starting it off with a water softener that had a cracked piece, which allowed for spewing water everywhere! Bob was in and out in an hour, and got the softener up and running properly again! Thank you!

  • Review 173 (2019-02-01 - Rating: 5)

    When our old furnace went out Scott came over after several early am jobs cheerful and friendly. He made a quick fix, let us know our furnace was nearly our age. We opted to get a new furnace with them.Nate and Scott were great installing our new furnace. Very polite and friendly.We got our new furnace in less than a weeks time, at a time that works for us!Can’t beat that. And service with a smile.Great company. Always our go to. Keep up the great work.

  • Review 174 (2024-08-27 - Rating: 5)

    Great quick service priced more than fair! Great people

  • Review 175 (2023-11-07 - Rating: 5)

    Once again a great experience. Ive had them out 3 times and Im always happy with their work. I highly recommend Jensen to everyone I know.

  • Review 176 (2019-03-01 - Rating: 5)

    Wonderful experience from the person who scheduled the service to Al, the rep who came to do the work, everything was done well and with exceptional customer service. I have used Jensen for both plumbing and heating for many years and have always been pleased with the service, the technicians who come to the house and the quality of work.

  • Review 177 (2019-10-02 - Rating: 5)

    Ali from Jensen Plumbing was out today to install our whole house water filter. She was outstanding in explaining the placement and maintenance of the filter. I was very impressed having a female plumber complete this job and commend her and Jensen for this rarity. Thank you for a job well done.

  • Review 178 (2018-12-15 - Rating: 5)

    Jensen Plumbing was quick, professional, clean, and easy to work with in replacing our failing furnace. Nate and Cam did an excellent job and left the area around the furnace cleaner than it was before they came. Thank you very much. Your work is much appreciated.

  • Review 179 (2022-12-28 - Rating: 5)

    Jay and Mitch did a great job making my old drain work with new sink. They managed to put it together without cutting into our cabinet so I was pleasantly surprised. Thanks again!

  • Review 180 (2019-01-23 - Rating: 5)

    I have used Jensens for many years for both plumbing and heating work. We were recently out of town on vacation and our furnace decided to quit. Jensens was able to bring over several space heaters to keep the cats warm and then replaced the furnace the following day. Based on years of building up trust, I had no worries letting them do the work while we were gone.

  • Review 181 (2019-07-29 - Rating: 5)

    I was in trouble when my faucet off one of my tubs broke off. I called Jensen and immediately got assistance. They asked me to bring in the problem and they would take a look. I had guests coming in that Thursday. They got on it right away and before I could get back to Cambridge, they called with the news that they had fixed the problem. I have used Jensen in the past and every time they are professional and more importantly they understand the customer. Thanks again for all your help.

  • Review 182 (2023-02-08 - Rating: 5)

    Jay & Dan were very professional, and courteous! We have used Jensen in the past, and always have had good results. Larry H

  • Review 183 (2022-04-09 - Rating: 5)

    I needed some HVAC service as well as a gas line relocated and Jensen was able to respond quickly with a quote and then a scheduled appointment. Troy and Kyle worked efficiently and were able to implement my requests. They excelled at listening to the customer and figuring out a solution that met both the HVAC requirements while adhering to the request of the creation of more headroom for my basement living space. They created a custom transition from the original ductwork to the new ductwork that was able to maximize the limited access space that was available in a 100+ year old house.

  • Review 184 (2023-11-22 - Rating: 5)

    Jensen Plumbing, Heating & Air replaced our sump pump. Jay worked efficiently and effectively. He was tidy and left the place looking better than when he arrived. I would highly recommend them for your plumbing, heating or air needs.

  • Review 185 (2019-07-30 - Rating: 5)

    Ali was awesome! She was prompt, friendly and efficient. She explained what she was doing as she worked and thoroughly cleaned up after she was done. I’ve used Jensen for both plumbing and heating and have always been pleased with the work they’ve done

  • Review 186 (2019-01-18 - Rating: 5)

    My kitchen faucet broke and was just hanging. Al, from Jensen Plumbing, came over the very next day. He was personable and knew his business! He had the new faucet up and running in no time. I would definitely recommend Al and Jensen Plumbing.

  • Review 187 (2022-06-01 - Rating: 5)

    Great people to work with. Nate and Kyle did a fine job installing my new furnace. Beginning with the quote from Kenny, to the installation... very professional. Thank you Jensen!

  • Review 188 (2018-07-25 - Rating: 5)

    As an Interior Designer, I have worked with Jensen a lot over the years. They are always professional, friendly and courteous. They finish the jobs on time and on budget. I highly recommend Jensen for you plumbing, heating and cooling needs.

  • Review 189 (2022-11-19 - Rating: 5)

    Called Jensen on Saturday morning about furnace problems. Got a prompt reply and had someone at my house within an hour. I was treated very well and highly recommend their service.

  • Review 190 (2018-08-15 - Rating: 5)

    Tim gave us a good explanation of the new equipment available and the the prices. It was easy to understand and decide what size heater and AC we wanted. Installation was done by Mike Huckaby and team and started on time and finished early. They were polite neat and efficient. We are very happy with the sales and service depts. Highly recommend them.

  • Review 191 (2023-10-16 - Rating: 5)

    Today I had my furnace checked to be sure it is ready for the upcoming winter season. The service man was informative and helpful. I would recommend Jensen to others.

  • Review 192 (2022-04-07 - Rating: 5)

    Jay L. and Dan V. We’re so pleasant and professional when they came over to replace the garbage disposal and put a new faucet in the laundry room. Great job guys!Looking forward to working with them again whenever we need plumbing services!

  • Review 193 (2019-01-23 - Rating: 5)

    Great service! We had a service call, purchased a new furnace, and had it installed in 48 hours! Everyone at Jensen is friendly and professional. Happy to do business with a local company and local people. Thank you!!

  • Review 194 (2023-08-08 - Rating: 5)

    Super impressed with Jensen! Jay and Dan were awesome. Very knowledgeable and repaired everything that was needed. I would definitely recommend them!

  • Review 195 (2018-10-22 - Rating: 5)

    Had Michael install a new boiler. Very professional and knowledgeable. Took his time to explain how to operate. Also had new water heater installed at the same time. Also a very professional installer. Jensen comes through again.

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