Superior Cleaning & Restoration

Photo of Superior Cleaning & Restoration

Located in Lake elsinore, California

Address: 532 3rd St, Lake Elsinore, CA 92530, United States

Phone: +1 951-229-0715

Rating: 4.8

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Water damage restoration service
  • Building restoration service
  • Contractor
  • Fire damage restoration service

Photos

Comments

  • Review 1 (2024-11-19 - Rating: 5)

    We used Superior Restoration for mitigation and repair for water damage at our property. They were prompt in providing support and great with follow ups for the intended work. They completed the mitigation quickly and efficiently and made sure not to delay any work. Bernice Arcos was specifically very helpful in co-ordinating all the related work. I would definitely use Superior Restoration for any future work.

  • Review 2 (2024-06-21 - Rating: 5)

    Rachel came on time to inspect the water damage. She quietly moved around the affected area to see the extent of the repairs . She communicated clearly, explaining how the construction process works and how they will handle the paperwork with the insurance company. She answered my questions with confidence and clarity. Im grateful for her helping me understand the process.

  • Review 3 (2024-08-15 - Rating: 5)

    Fantastic service. Gustavo, Noah, and Caleb deserve special kudos for great customer service. I highly recommend Superior.

  • Review 4 (2024-06-28 - Rating: 5)

    Jacob called when he was on his way (very helpful given my schedule), was on time, and was courteous and friendly. He examined my areas of concern and answered my questions. He also took the initiative to call me after the appointment to provide some additional information, a step beyond what I expected.

  • Review 5 (2023-06-17 - Rating: 5)

    Mark, Jaime, and Carlos did such an exceptional job. They were very professional, knowledgeable, and kept the space clean. They were also so respectful about making noise, since I work from home. We are so grateful they came to mitigate the mold in our upstairs master bedroom and garage. Thank you Mark and his crew! I highly recommend them.

  • Review 6 (2023-04-21 - Rating: 5)

    Mark Daoud, our mitigation specialist has been superb throughout our restoration process. He is extremely knowledgeable and very professional!Additionally, Im pleased with the entire crew!Heres the MAJOR thing:Im the caregiver for the homeowners. The couple are both 100% blind AND they are senior citizens. This crew has been incredibly respectful and its very evident that they are doing everything in the best interest of the homeowners. Theres plenty of companies that sadly dont operate in this same fashion.I tip my hat to the crew and the company for hiring such an incredible staff!

  • Review 7 (2024-05-21 - Rating: 5)

    I want to thank Ms. Flojo for helping out my Auntie Lolita, she was very nice, professional and overall a great person. I would definitely recommend her and her team!

  • Review 8 (2023-07-25 - Rating: 5)

    Thank you Andrea for being consistent, friendly , persistent and attentive with my team and I. We appreciate working with Andrea. She is the absolute best in the industry and there is no one else I’d want to work with. Definitely recommend working with Andrea at Superior Restoration.

  • Review 9 (2024-04-03 - Rating: 5)

    It was a pleasure to work with Dave. He did an excellent job coordinating the restoration and all went smoothly. His follow through and communication really stood out.

  • Review 10 (2024-11-14 - Rating: 5)

    Eric from superior restoration came out this week. Repaired the water damage to the electrical room and the fire pump room. Can’t even tell there was ever any damage. Did a great job highly recommend Eric and Dave.

  • Review 11 (2019-09-25 - Rating: 5)

    Superior Restoration is the most professional restoration/construction team Ive encountered! Zach and Pat came out to my home to check for a leak and water damage. They were on time, very knowledgeable, and helped us take care of the issue as quickly as possible. I definitely recommend them!

  • Review 12 (2020-11-15 - Rating: 5)

    I had a leak on my water heater and Jason came out and inspected our damage to the wall and flooring. He did an amazing job on explaining the situation. Jason is very honest and the way he explained it made me understand it. I honestly believed that we were going to have to tear down walls and flooring but thank goodness that I was wrong. Thank you Jason I will definitely use them again in the future. I definitely recommend Superior Restoration.

  • Review 13 (2024-01-26 - Rating: 5)

    Eric did a great job repairing walls etc. after a pipe broke.. very courteous also would highly recommend him in the future.

  • Review 14 (2024-03-30 - Rating: 5)

    Jahbari did a great job! He worked really diligently and did his best to explain the mitigation process.

  • Review 15 (2020-12-18 - Rating: 5)

    Victor and his team were amazing. I had a water pipe break in my ceiling and flood my house. They showed up within an hour to start removing the water and set up drying fans. Smooth process. I would highly recommend

  • Review 16 (2023-08-23 - Rating: 5)

    Pedro G was very thorough and professional. Also knowledge about his craft.Thank you Superior Cleaning & RestorationOllie Vaughan

  • Review 17 (2023-12-07 - Rating: 5)

    This company is great and very reliable. Amber is very professional and personable with her customers. If you are looking for a trustworthy company please check them out.

  • Review 18 (2018-09-24 - Rating: 5)

    We work with Superior on a regular basis. They have a great culture with a quality team that takes care of their clients when they are most vulnerable. We refer Superior Restoration to our best clients, knowing they will take care of our clients needs with empathy and integrity.

  • Review 19 (2019-07-10 - Rating: 5)

    Superior Restoration is a spectacular company that cares about their clients. Helping a person when they are most vulnerable with water damage, mold damage, or fire damage takes effort, empathy, and time to make them comfortable that everything will be OK. Superior Restoration does that every day for people in need. I have referred many close friends, associates, and colleagues that have thanked me for having Superior Restoration be of service to them. When you have an emergency water, mold or fire mitigation situation trust Superior to help.

  • Review 20 (2023-12-20 - Rating: 5)

    Andrea is amazing best customer service ever !! Nobody wants a water loss just happy I found such a kind person when it did thank you

  • Review 21 (2019-05-09 - Rating: 5)

    A few years ago we had a flood in our Kitchen so we called Larry and He took care of everything. They did a Awesome job my Wife was so happy dont hesitate using Superior Cleaning & Restoration.

  • Review 22 (2023-05-15 - Rating: 5)

    Very professional employees, explained step by step what they needed to do to clean and dry the water damage and prevent further damage from mold!!! Will definitely be using this company next time!!! Thank you Mr. mark D

  • Review 23 (2019-09-25 - Rating: 5)

    Superior has exceptional employees because they take the time to get whatever information you need and get the job done in a timely matter. I would reccomend Superior for any and all Restoration needs!

  • Review 24 (2016-08-05 - Rating: 5)

    Excellent business that left me with no reason to not trust them in my home. Rich Grise took the extra mile on every aspect possible and made sure I had no questions by helping me understand each part of the process.

  • Review 25 (2020-01-17 - Rating: 4)

    They made a horrible experience with a water leak bearable. Very happy with the work they did! They were extremely fast at responding to our issues and I would highly recommend them.

  • Review 26 (2024-01-24 - Rating: 5)

    Thanks for doing such a great job drying out my office after a huger water damage!

  • Review 27 (2023-05-30 - Rating: 5)

    These guys are very professional,did an amazing job, knowledgeable,and very clean.I would recommend them very much.thanks Mark, Andrew, Michael.

  • Review 28 (2024-04-03 - Rating: 5)

    Nick and his crew arrived and right away showed positive attitude. They were friendly, courteous and efficient on what they were supposed to do. They showed teamwork all throughout the day. I was very satisfied with their service.Evelyn Trahan.

  • Review 29 (2023-10-31 - Rating: 5)

    Brandon thank you for everything….You a your quality team rock!!!! Keep up the good work…

  • Review 30 (2024-04-03 - Rating: 5)

    I had the pleasure of your employee Jahbari B to work on the arduous preparation of the restoration of my bathroom. That was quite a job, a hard and time consuming endeavor, and Jahbari was up for the task. Jahbari was courteous, and if I had a question, he answered with skillful confidence. I appreciated his professionalism and the keen knowledge of the job at hand. He is quite the talent for your organization, an asset to your company, but I’m sure you already know that.

  • Review 31 (2024-01-24 - Rating: 5)

    We needed help with our water loss and the guys from Superior were quick to respond. They helped us through a rough couple weeks. Water losses are never fun but superior made it virtually painless.

  • Review 32 (2024-01-24 - Rating: 5)

    Thank you for all your help, up here in North Idaho, this past week! You guys are amazing 🀩 highly recommend!!

  • Review 33 (2024-01-24 - Rating: 5)

    Thank you so much for your services and your help

  • Review 34 (2024-01-24 - Rating: 5)

    Some of the best guys in the industry, super knowledgeable, friendly and efficient!

  • Review 35 (2023-07-29 - Rating: 5)

    Dan was tasked with overseeing our restoration project after we suffered water damage in our home. He was diligent, coordinated, communicated well and transparent throughout the entire process. Great experience.

  • Review 36 (2024-01-24 - Rating: 5)

    Thankyou guys for coming down and helping us mitigate these floods and busting jobs out!

  • Review 37 (2024-01-24 - Rating: 5)

    Thanks for help with our water damage restoration

  • Review 38 (2017-01-31 - Rating: 5)

    We have been working with the team at Superior Restoration for about a year now and are continuously impressed with their responsiveness and professionalism to client needs. I highly recommend this company for water damage and restoration services.

  • Review 39 (2024-01-27 - Rating: 5)

    Very Good Food

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