Frank Gay Services
Located in Lady lake, Florida
Address: 320 US-441, Lady Lake, FL 32159, United States
Phone: +1 352-306-0215
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Electrician
- Air conditioning contractor
- Air duct cleaning service
- Drainage service
- Electrical installation service
- Air conditioning repair service
- Furnace repair service
- HVAC contractor
- Plumber
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-30 - Rating: 5)
Jedediah, did an outstanding job! He was polite, professional and knowledgeable...all great qualities for any service oriented professional. Were very pleased and satisfied with his work!Cheers, Tracy and Shirley. -
Review 2 (2025-01-07 - Rating: 4)
Matthew, technician, was prompt & professional. He called ahead with accurate arrival time. Repair quick and easy for him to clear disposal I couldn’t get final pieces of metal blockage. Only dissatisfaction was $298 for 10 min work. He had estimated that amount before starting work, with no knowledge of challenge. I fully expected some reasonable discount for quick job. But I would recommend Frank Gay for prompt courteous service, but high price for efficiency. -
Review 3 (2025-01-03 - Rating: 5)
I wanna thank the whole team of Frank Gay for such an awesome job! We are so glad we decided to go with them on this project. Were not done yet but for everything we scheduled so far has been completed 100% as Frank Gay said they would get done. Special thx for Kyle making this happen by walking us thru the whole process and going over everything we had questions on. Plus want to let ppl know Ricardo and his other guy did a Great job on the sub panel and all electrical,and gfis plus smoke detectors,and getting vanity lighting hung and wired. -
Review 4 (2024-08-19 - Rating: 5)
Mike did an amazing job of letting us know what our problem was with our A/C and what it would take to fix it. We had another company install our original A/C in 2022 (new built home) and they completely ignored all common sense and regulatory requirements and now we are here having to get it fixed. I would recommend Frank Gay to the next person just based off todays visit. Mike did such a great job. And we are getting our unit/ duct work fixed in a very reasonable amount of time! Pictures posted are from another company’s install of the unit. This is what Frank Gay is fixing! -
Review 5 (2024-11-01 - Rating: 5)
Duanne did a great job with the bathroom tasks I had. He was neat, polite, and extremely patient with a nosey homeowner…and explained everything he was doing. Afterward I received pictures of the job work being done. Great customer experience and I would definitely recommend Frank Gay Plumbing! Great job, Duanne and thank you! -
Review 6 (2024-12-25 - Rating: 5)
Visited my Mom in The Villages FL for Christmas 2024, had toilet leak issues and Frank Gay Services sent Westley to the rescue, did an excellent job, very knowledgeable and resolved quickly. Westley was also very personable, kind and made the visit pleasant for us. Excellent customer service and I recommend Frank Gay Service for all Your plumbing needs! -
Review 7 (2024-10-20 - Rating: 5)
Whole crew was very thorough in going around my house and determining exactly what was needed to be done without making me panic at the end about the price thank you Guys. Everyone did an awesome job. Even put up with my dog barking the entire time. -
Review 8 (2024-12-24 - Rating: 5)
So happy I called Frank Gay services. First of all I love their radio ads. Second but more importantly they were out here the very next morning( on Christmas Eve day) Sean found the problem right away snaked all the lines and reset the toilet. He was in and out in about 1 1/2 hours. Happy to say I’m a Frank Gay customer from now on! -
Review 9 (2024-12-23 - Rating: 5)
I recently had the pleasure of working with Manny Andujar to fix the cartridge in my master bathroom shower, and I couldn’t be happier with the experience! From start to finish, he demonstrated professionalism, exceptional skill, and a commitment to ensuring the job was done perfectly.Manny was incredibly kind and personable. It’s not every day you meet a professional who genuinely listens to your concerns and takes the time to explain the process in detail. He walked me through what needed to be done, ensuring I understood the issue and how it would be resolved.Manny also took extra care to leave the work area spotless. After completing the repair, he double-checked everything to ensure the shower was functioning perfectly and even offered tips on how to maintain it for the long term.The level of service and expertise most definitely exceeded my expectations. Was slightly pricey, but what can you expect for this level of service?Thank you Manny! -
Review 10 (2024-12-05 - Rating: 5)
Jedediah and The Frank Gay Services team are truly amazing. Not only did he fix my bad plumbing issue at a fair price, but he was also very professional, kind to my family, and explained the problem clearly. They are a fantastic team honestly and I highly recommend them. I will definitely continue to support their services! -
Review 11 (2025-01-05 - Rating: 5)
Immensely pleased with the entire experience, starting with my call with Dylan initiating the service request, the availability of having someone same-day (on a Saturday, no less), and the efficient communication from the messaging service. Drew, the plumber, provided friendly and professional service, was logical and transparent in his recommendations, and was very thorough in his investigation of our leak. Looking forward to using their services in the future. -
Review 12 (2024-12-06 - Rating: 5)
I recently had the pleasure of working with Wesley Gilbert from Frank Gay Services for some plumbing issues in my home, and I couldnt be more impressed with his professionalism and expertise. From the moment he arrived, Wesley was friendly, courteous, and took the time to thoroughly assess the situation. He quickly diagnosed the problem and provided clear, honest explanations about the necessary repairs.Not only did he fix the issue efficiently, but he also ensured everything was working perfectly before leaving. Wesley’s attention to detail, knowledge, and dedication to customer satisfaction were evident throughout the entire process. I highly recommend Wesley Gilbert for any plumbing needs – his service was exceptional, and I will definitely be calling him again in the future! -
Review 13 (2025-01-07 - Rating: 5)
The service was great. Our service provider from Frank Gay Services was Chris Porter. He was on time, did a great job gathering info., diagnosing the problem and made the repairs to correct the water leak. The service was great from start to finish. -
Review 14 (2024-05-13 - Rating: 5)
Joseph came out and tackled the install quickly. He had the old unit pulled out and cleaned up before his help even arrived (David and Trey). Jo was super professional and seemed dedicated to excellence in the execution of his work. He didnt skimp on anything and left the work looking beautiful.David and Trey tackled the condenser unit install. They seemed to communicate effectively and efficiently. Trey even braved the great unknown of xmas storage totes in my attic to move an electrical whip for Jo.They all were very professional, courtesy and cleaned up afterwards. -
Review 15 (2024-12-06 - Rating: 5)
Kyle did a great job. He was through, professional and took his time explaining everything to me. Thank you Kyle for doing an awesome job, I appreciate that. I can tell you like your what you do. You really tried to help figure out that crazy doorbell wiring. Thank you again! 10 Stars for Kyle. -
Review 16 (2025-01-07 - Rating: 5)
Frank Gay Services sent us Tyler Hutchinson for our plumbing needs today, Tyler did an excellent job fixing our plumbing needs.He arrived when he said he would & made sure all was working well before leaving. I would highly recommend Frank Gay Services & a big thank you to Tyler! -
Review 17 (2024-12-17 - Rating: 5)
We had our first plumbing review associated with our annual plan. Wes, a bright, likable technician arrived on time and started to work immediately. He went through the house thoroughly, identifying any possible issues. In most cases he offered a range of remedies both in terms of probability and cost. Our biggest concern is an original water heater. It’s nearly twenty years old. We will be replacing soon.Wes was back yesterday and replaced our water heater. Once again he was efficient and professional. Pretty much seamless. When we need plumbing assistance again in the future, we hope you’ll once again assign Wes to the task. Merry Christmas!As it turned out, we still had a leak at our utility sink in the cold water feed shutoff. Wes returned and remedied the issue. We also asked him to adjust the water heater up slightly. All is well. -
Review 18 (2024-12-19 - Rating: 5)
Amazing service. Called when my 84 yr old mom’s A/C went out while we were at our house for vacation. Mike was amazing. He explained everything in detail and we signed up for the service plan. A great relief to know she won’t have to worried about her home systems anymore. -
Review 19 (2025-01-06 - Rating: 5)
Frank Gay Services did an excellent job with our plumbing leak. Westly Gilbert was very helpful , professional and personable. He offered suggestions for the best repair profile and prompt pricing options. Our service was completed in a timely manner. I highly recommend Frank Gay Services and Westly Gilbert for your plumbing repair and replacement needs ! -
Review 20 (2024-12-26 - Rating: 4)
Even tho 2 days before Christmas, service was responsive. Brett was. Informative, courteous and professional. He identified the problem with the leak in our bathroom sink in about 5 minutes, repaired it in about 30 minutes, as he had a replacement in his vehicle. Then the shocker, $550 for the service. Bein a diu (just too old any more) guy all my life, $300/350 would have been a fair charge. However this is consistent with Franks service, good service, way over priced, we have used Franks numerous times, the same review applies. -
Review 21 (2024-11-06 - Rating: 5)
Danny was very knowledgeable, courteous and helpful. He did a great job with the diagnosis and look forward to getting the repairs finished. Danny did the remaining work today and we couldnt be more pleased with him. Would definitely recommend him to anyone needing a great plumber!! -
Review 22 (2024-11-01 - Rating: 5)
Thank you for taking care of my service! I had my hvac serviced .My unit is in the attic in a very tight spot. Thanks for sending Vassel he was very efficient and polite. He explained everything in a easy to understand manner. Thanks 😊 -
Review 23 (2024-12-18 - Rating: 5)
Willie was great! I fancy myself rather handy, but I reached my wits end on tracking a short. Willie, with over 20 years under his belt, started to feel challenged, but he kept tracing back until he found a switch with a loose wire that was holding up most of two bedrooms worth of lights and wall plugs. This effort was very affordable. I will call them back and make recommendations in their behalf all day long.Thank You!Mike -
Review 24 (2024-12-27 - Rating: 5)
Jedediah was our technician and he was the best. Very knowledgeable and explained what he was doing step by step. He fixed our problem within an hour and everything is running great now. Thank you Jedediah! -
Review 25 (2024-12-07 - Rating: 5)
Chris was quick and efficient in figuring out the problem. Quickly gave me a run down of the options, stayed patient while asked questions and he made sure I understood what was going on. He got me set up to be safe and comfortable until the work can be done tomorrow. -
Review 26 (2024-12-06 - Rating: 4)
Technician/Installer, Danny, is 5 stars. Excellent knowledge, positive and professional throughout the process. Outstanding job!We had some communication issues with the call center, however once Talasya was involved, we were able to resolve those issues.Overall very happy with Frank Gay and will be sure to reach back out to them for any future needs.Thanks! -
Review 27 (2024-12-18 - Rating: 5)
David did an amazing job for us! He was personable, professional, and patient. He explained everything in detail, and made sure we understood all his explanations. His no pressure approach helped us come to our conclusion. Thanks for allowing David to visit our home. We really enjoyed working with him. He will go far! -
Review 28 (2024-12-29 - Rating: 5)
Jedediah Manheim was amazing. He was timely, kind,he came in diagnosed the issue quickly, and educated me on how to avoid the issue in the future without make me feel like a complete idiot. I absolutely will be using Frank Gay again if I ever have any other plumbing issues. -
Review 29 (2024-10-18 - Rating: 5)
Zeke came out on Sunday for an emergency call and he was amazing! With him being so great, we discussed some lighting we wanted to add to the house. He was back that same week, very attentive to our needs and worked long hours to get the job done. Amazed with the service, Zeke you’re amazing, thank you for your hard work! -
Review 30 (2025-01-02 - Rating: 5)
Danny was absolutely wonderful. He was honest, helpful and very well informed. He made sure we understood our options as well as next steps! -
Review 31 (2024-12-31 - Rating: 5)
Westly did an amazing job repairing the unconditional broken pipe. It was raining but he worked with a smile and was very courteous and respectful. Frank Gay was quick to respond from initial call and would definitely use again. -
Review 32 (2024-12-07 - Rating: 5)
I had such a wonderful experience with your company. They came very quickly with 2 experienced technicians to my Dads house in the villages. They called and texted to let us know they were coming. They explained the costs and walked us through what was needed. They fixed our clogged pike quickly and were so easy to work with. We will always use them in the future -
Review 33 (2024-12-24 - Rating: 5)
Great service and good price. The technician Chris was polite professional and really explained everything. I will be using this company again and will be asking for Chris.Another two techs came out today from this company and nothing but professional. Great job and I would highly recommend. -
Review 34 (2025-01-06 - Rating: 4)
Outstanding customer service however it has been years since I hired a plumber. Wow the prices have gone up. Also he lost a part of an auger in our sewer line however he provided a 90day warranty and said if it causes problems he will fix it. Thank you for the service. -
Review 35 (2024-12-17 - Rating: 5)
Drew with Frank Gay was professional, polite, answered all my questions, explained (in detail!) the process they’d follow to fix the issue and he did another quick add on while onsite. He also made sure I had the quotes I needed for next steps before leaving our home. Couldn’t ask for better service. -
Review 36 (2025-01-08 - Rating: 5)
I was contacted ahead of the visit, techs were courteous and very presentable. Work was done quickly and there was no mess. The sinks are now working well and the tech offered useful advice. Since the tevhs dont have business cards I made one for my records! -
Review 37 (2024-11-05 - Rating: 5)
I am very happy with the work done today at my home by Frank Gay Services. The Service Tech, Michael Campbell, was courteous, and a real pro. He took the time to explain the issue and resolution and always asked if I had any questions. He represents your company very well! Great job. -
Review 38 (2024-12-30 - Rating: 5)
Frank Gay never disappoints. Mike was on-site within 24 hours. He had the issue diagnosed and repaired in short order. And is the norm for FG, was a consummate professional. -
Review 39 (2024-12-03 - Rating: 5)
I have an older house with a cast iron drain line, which had a bad clog. Grady was able to quickly identify the problem, and resolved it without any issues. He was knowledgeable, professional, and helpful. I would recommend anyone needing an exceptional plumber to ask for him! -
Review 40 (2024-12-17 - Rating: 5)
Drew was very pleasant. He took care of the leak under the sink. There was a screw missing on the shower face plate and he drilled a hole and put a screw in. Drew noticed that the outside faucets were done poorly and he took upon himself to fixed it by replacing the foam with joint compound. He was very attentive. -
Review 41 (2024-10-15 - Rating: 5)
We had the pleasure of having Steven Ressel from Frank Gay Services of Lady Lake come to our home and his service was outstanding! He was professional, and took the time to explain everything clearly. Steven was not only knowledgeable but also friendly, making the whole experience stress-free. He went above and beyond to ensure everything was working perfectly before he left. I highly recommend Steven and Frank Gay Services for their exceptional service and attention to detail! -
Review 42 (2024-09-04 - Rating: 5)
Jeff Williams finalized installation of my new Halo Water System today. He did a great job. Jeff explained the system to me and, as usual I asked alot of questions 😊. Im so glad I decided to use Frank Gay Services for my plumbing needs. -
Review 43 (2024-10-29 - Rating: 5)
Kyle was very punctual, had all necessary tools, materials, and equipment on hand, and worked quickly to install our home security camera. I highly recommend this firm for your homes electrical needs. Well done! -
Review 44 (2025-01-04 - Rating: 5)
Came out same day for service. Technician gave us a few options, but I had a 30 year old unit and suggested I replace it, but also did not pressure me one way or the other. They showed up the very next day, and installed a complete unit, heat pump and air conditioner in one day. I would 100% recommend this company to anyone. -
Review 45 (2025-01-08 - Rating: 5)
Zack Brown did an amazing job ! He changed a valve from our sink that connected to the dishwasher that we have been having trouble with the past couple of months ! He had a lot of patience with us and our 2 children (5 and 1 year old) who were both really intrigued and interested on watching him work under the sink ! -
Review 46 (2024-11-08 - Rating: 5)
We needed our (large) house re-piped and from beginning to end, Frank Gays team was a pleasure to have working on this massive project. They were professional, friendly and worked diligently despite the heat and humidity. David was great with our dogs & cats who can be a handful even though he spent most of the time here in the attic in 100°+ heat! I will definintely recommend Frank Gay for all your plumbing needs!Abraham was here for 3 days repairing all the holes from the re-pipe and was truly a pleasure . He is a fast, diligent and thorough worker. Thumb up to everyone who worked on this job. -
Review 47 (2025-01-02 - Rating: 5)
Great quick prompt service for my plumbing repair need. Chris showed up when he said he would and completed the repair thoroughly and efficiently. Will definitely call again if I need them. -
Review 48 (2024-12-22 - Rating: 5)
Zach Brown was on time and very knowledgeable about the whole house filter system that I want to install. I enjoyed meeting him and discussing my options for this work. I am confident that his company is the right one to do this installation. -
Review 49 (2024-12-04 - Rating: 5)
Had an issue with one of the light fixtures at home that I personal put in. Called frank gay and they came the same day! Kyle did a great job fixing the error I made. It was even done quickly. Highly recommend Frank Gay services! 👍 -
Review 50 (2024-11-06 - Rating: 5)
I was skeptical using Frank Gay Plumbing as I am with using any new service. But I took a chance based on all the good recent reviews and glad I did. Customer service over the phone was great and Chris, the serviceman who installed my garbage disposal was cool, efficient, and polite. He even saved me 10% on the installation. I definitely recommend their services!!! -
Review 51 (2024-08-09 - Rating: 5)
Customer service was amazing! They were on time, quick and efficient. Mike went above and beyond to make sure our work was completed even after hours. Shane did an awesome job completing the work. Very appreciative of these guys and would 100% recommend. -
Review 52 (2024-08-30 - Rating: 5)
Kyle from Frank Gay arrived and immediately went to work. He was very nice to both me and my kids. He was very thorough and took the time to explain everything I asked. He developed an estimate that was very detailed in what needed to be done. I am once again impressed by Frank Gay and their employees. Definitely would recommend. -
Review 53 (2024-12-28 - Rating: 5)
Blake Griffin, His work is at a FIVE STAR. He was very nice and we talked a lot as he was working and he was great. His work was out standing. Thank you for the job well done -
Review 54 (2024-12-09 - Rating: 5)
Chris was professional and efficient. I received notification of his pending arrival and he arrived promptly. He seemed to be very knowledgeable, and he explained everything he checked, especially regarding a concern he had regarding the panel. He also identified for the concern as well as possible improvements.Good experience overall. -
Review 55 (2024-06-28 - Rating: 5)
Always professional and looking out for you. Duanne was awesome, knowledgeable and super helpful with the issue I had with my plumbing. He was able to figure out what the issue was and was helpful with next steps on the best way to solve the issue with the dry wall and warranty. -
Review 56 (2024-12-17 - Rating: 5)
Matthew did a great job explained everything very clearly and went out of his way to make sure we understood it from start to finish. Took his time and did not rushEDITTTTTTThe guys that came out and did the job did a great job, but unfortunately, they missed my laundry room And promised me they would come back on Friday appointment got canceled on Friday out of nowhere and the receptionist told me to go do my laundry at the laundromat because that was my only option after I paid $6000 to get the job He did not want to give me his full name so I could talk to his manager manager basically did not want to help Do not use this company if you’re looking for a complete accurate job -
Review 57 (2024-12-06 - Rating: 5)
Rey Rivero has been awesome to deal with. We had a issue with our furnace that another company dropped the ball on. Rey and Travis have been out 4 times and tonight we finally found the issue.I would recommend Frank Gay to anyone, nicest service people Ive ever dealt with. -
Review 58 (2024-09-19 - Rating: 5)
Frank Gay responded quickly to my call. Zach arrived and quickly reviewed the situation and prepared an estimate. He could not arrange repair for Saturday or Sunday due to schedule, but promised repair and installation on Monday. He was polite and efficient and knew what needed to be done. This company has a great reputation and I expect the best.As promised Dylan and Mike showed up and worked from 9 to almost 6 reblumbing my whole house. They worked hard and in 90 degree heat in the attic. Fantastic job. They were polite, friendly and helpful too.Frank Gay has been extremely responsive to our needs. All technicians have been on time, polite and helpful! -
Review 59 (2024-12-14 - Rating: 5)
Woke up Friday the 13th and discovered our water heater had died. Called Frank Gay at noon and had a new system installed by 5 pm. Quick, efficient service and reasonable pricing. Brett was our service tech / installer. His expertise, attention to detail and pride in his work , combined with his professional, courteous demeanor make him a huge asset to Frank Gay. With employees like Brett, Frank Gay is the company to call. Thank you. -
Review 60 (2025-01-02 - Rating: 5)
Drew was very respectful on time did the job the way we asked for it to be done never question and overall I would give him a 20 out of 10 running outstanding guy friend gay you got an excellent excellent point -
Review 61 (2024-11-09 - Rating: 5)
I requested help for a leaking disposal during a holiday weekend. I received a telephone call from a staff who was able to schedule the work Saturday that weekend. Wes came and was professional, represented the company well, and made the repair with cordiality and a positive attitude. Bravo for Frank Gay Services and their own Wes. -
Review 62 (2024-12-27 - Rating: 5)
Benjamin - where do I begin - he showed up to my home with a smile on his face. He was very friendly courteous and professional he explained every step that he was doing. Benjamin will be my go to from now on ! Thank you, Benjamin -
Review 63 (2024-12-24 - Rating: 5)
Dylan and Mike did an amazing job repiping our house! They were knowledgeable, efficient, and helpful. They even helped us put everything back in the cabinets and cleaned up when they were done. Everything was neatly done. -
Review 64 (2024-11-20 - Rating: 5)
Our Rheem hot water stopped working. Chris came within 2 hours of me calling and quickly diagnosed the problem and had it back working a little over an hour later. He was very polite and professional!! Highly recommend!! -
Review 65 (2024-12-18 - Rating: 5)
Zach is the most positive and professional service provider I could possibly want. Great communicator and a real credit to Frank Gays services. You’re lucky to have him. As are we. -
Review 66 (2024-10-01 - Rating: 5)
Billy was very kind he was very patient and he took his time to try to figure out what was wrong. He went far above and beyond what he had to. I appreciate his kindness and I appreciate how thorough he was. My mom is 94 and its hard for her to handle things like this but Billy was great and I appreciate it thank you so much. -
Review 67 (2024-10-07 - Rating: 5)
Tyler did a fantastic job! He kept me informed and worked very hard to get what I needed. He dealt with everything with a calm and pleasant manner.Abraham did a good job. He was pleasant. Made a point of showing me what he was doing as he went along. Answered my questions. -
Review 68 (2024-11-26 - Rating: 5)
Westley did a great job! Very friendly, helpful and explained everything really well. Always a pleasure working with Frank Gay company. Westley is an amazing example of why! -
Review 69 (2024-12-03 - Rating: 5)
Frank Gay ServicesMy gosh, what a great service from start to finish. Great response time with notifications 👍 👏Steven R. was superman fast to show up at our home on a Sunday and tackle the problem with professionalism and experience.I was certainly impressed 👏 with him.5***** -
Review 70 (2024-11-08 - Rating: 5)
I am very pleased with Grady. He is polite and he got right to work to assess what the problem was at my house. I appreciated that he spoke clearly and looked at me when he spoke. I was able to understand everything he explained regarding the issue I was dealing with. I highly recommend him if you need a plumbing technician. -
Review 71 (2024-11-07 - Rating: 5)
Had a plumbing emergency after hours and Danny Neubacher from Frank Gay Services was prompt, polite, and very professional! Was upfront with the cost before starting. He definitely knew what he was doing and completed the job in less than an hour. Very happy with his work. Would definitely recommend Frank Gay Services. -
Review 72 (2024-08-30 - Rating: 5)
Mike came in on time very professional, he checked all of points and also supplied photos of the repairs that he recommended. He went well over and beyond our expectations. Very knowledgeable and passionate about his job. When it came pricing he gave the extra effort to make it more affordable and appealing the military discount for my patient. Would strongly recommend Josh and Frank Gay services. -
Review 73 (2025-01-08 - Rating: 5)
Arrived on time, plumber introduced himself and did a great job fixing the toilet quickly. Also, the receptionist, when I made the appointment, was great. Very professional -
Review 74 (2024-10-23 - Rating: 5)
Great service with knowledgeable and efficient service technicians. I called and scheduled 2 services for the same day! Both electrical and plumbing techs came within a hour of each other and were very professional, well-informed, and prompt. Thanks for being so accommodating and also for offering your annual service plan on the day of service! Your guys are the best😁 -
Review 75 (2024-12-22 - Rating: 5)
Had a new furnace/ ac installed and ducts cleaned. Very professional, knowledgeable, keep the work area clean, no complaints. would definitely recommend Frank Gay again -
Review 76 (2024-12-08 - Rating: 5)
Brett came out for us same-day and was in and out in about 2.5 hours. He did a great job and was happy to answer all our questions (we are both engineers and were very curious about the plumbing). He even sang us the Frank Gay jingle. Couldn’t have had a better experience after such an inconvenience of a cracked pipe. -
Review 77 (2024-09-14 - Rating: 5)
Needed some plumbing work done, gave a few calls and thankfully Frank Gay’s office called and was able to send someone out the following day. Drew was my technician and was very helpful and thorough with his work. Had my home back up and operational without leaks. Yay. -
Review 78 (2024-09-21 - Rating: 5)
Drew was phenomenal! Quick, knowledgeable, and gave great advice. Listened to what we needed and helped us understand what the best course of action was going to be for our situation. We appreciate his work! He left everything clean and went above and beyond to help us! Thanks Drew! -
Review 79 (2024-08-29 - Rating: 5)
Zeke was amazing! My appointment was scheduled for the hours between 12p-4pm and he was there by 12:30. He was pleasant and explained everything he was doing so I understood clearly. His patience with my questions and confusion was wonderful and I appreciate him making me feel at ease with my worry about the problem. I will definitely call Frank Gay Electrifications again and I will request Zeke. Such a polite, kind young man. Thank you very much for your help. -
Review 80 (2024-08-12 - Rating: 5)
Had my AC unit stop working on a Sunday. Called Frank Gay Services and they promptly set me up a appt for Monday.Able to wait till next day as I did have a few window units I kept in case something like this happened. My tech Rey was on time, very friendly and polite and walked me through everything he came across. He explained things that made sense that needed replacing and pricing was so reasonable I also signed up for their maintenance program to ensure we continue to be good. I highly recommend Frank Gay Services and let them know Richard & Dorothys review was a reason you called them. -
Review 81 (2024-11-12 - Rating: 5)
I received a call from Frank Gay bringing to my attention. I had not used my maintenance agreement Services. So I scheduled an appointment for HVAC and Justin came and did an excellent job. He seemed very thorough and informative. Highly recommend! -
Review 82 (2025-01-04 - Rating: 5)
Brett is courteous, communicative, and did a great job repairing my shower leak and faucet replacement. I highly recommend his workmanship! -
Review 83 (2024-02-15 - Rating: 5)
Chris was very nice and polite. He was a blessing in my eyes. My water heater was 35 years old. He came in and took out the old one and put in the new one. Which was not an easy job. He had to cut the wall to make it fit. He cut a nice clean, cut in the wall. He cleaned up after his self. We had wonderful conversations while he was here. I got to take a hot shower! It was amazing! Everyone that I’ve spoke to in the company was amazing. Thank you so much! I appreciate it so much!The first picture is the old one. The second picture is the new one and it looks so good. -
Review 84 (2024-11-29 - Rating: 5)
Danny was quick to understand the problem, give me my options and related costs. Was prompt, finished the project quickly was pleasant and professional. I would ask for him again with any plumbing issues! -
Review 85 (2024-10-26 - Rating: 5)
Zack was incredibly polite and attentive to All my concerns. My issue was vintage plumbing basically and posed quite the challenge as access was very limited. He persevered and amazingly was able to complete the task! Thank you so much!!! You are appreciated so much!! -
Review 86 (2024-10-29 - Rating: 5)
I called for Frank Gay plumbing services because my toilet was backed up. Luckily, the plumber was able to come out the same morning. He even arranged a convenient time for me. He was on time and snaked the pipe. Nothing came out, but the water was still standing in the pipe. He said, its probably my septic tank, and he can arrange for their septic services to come out the same afternoon. Then, I was told that they had a scheduling conflict and couldnt come until the following day. The septic services truck came from an hour and a half away from where I was, and he did not find out about my location until the following morning. The truck ended up being stuck in traffic, but the driver called me to give me a heads up and apologized, so it was ok. I dont blame him for things out of his control, and I also appreciated his honest communication. When he got there, he explained the process and pumped out the septic tank. He dug out the ground to access the tank and covered it back up when he was done. He did a great job and was very experienced. I was happy after the job was done because I was finally able to use my bathroom.Later, I shared with the company my experience. They were very professional and they made me feel like they value their customers experience.Thank you. -
Review 87 (2024-12-15 - Rating: 5)
Danny was amazing so knowledgeable, was there in the time frame he said he would be. So pleasant and patient he is an asset to Frank Gay services. I have some more plumbing needs and I definitely will ask for Danny. -
Review 88 (2024-11-13 - Rating: 5)
Ben did a great job. He stayed with it to find the water cutoff at the road! The box was filled with dirt and the turn off key was buried deep. He was courteous, efficient and did what we asked. Highly recommend his service. -
Review 89 (2024-12-30 - Rating: 5)
Rey was excellent, kind courteous and very knowledgeable. He took the time to explain and laymans terms to my wife that was perfect. -
Review 90 (2024-12-13 - Rating: 5)
Manny was great. He worked with me to find a solution to my issue, gave a fair estimate, completed the job with quality and efficiency and would recommended him for anybody looking for a quality plumbing technician. -
Review 91 (2024-12-31 - Rating: 5)
Your entire staff was absolutely wonderful. You need to give every one of them a raise! -
Review 92 (2024-12-31 - Rating: 5)
Mr. Shannon Kyger was on time. Came out when they said he would. Did an extremely good job. Pointed out things that could make our AC system better. Explained things that you could clearly understand. Would highly recommend. -
Review 93 (2024-09-12 - Rating: 5)
Jedediah did a fantastic job. Professional, friendly, very knowledgeable and detailed in his work. He took the time to go over everything step by step to help me understand. I would definitely recommend him. -
Review 94 (2024-09-05 - Rating: 5)
Absolutely the most professional company I have come across in Central FL! The Technician was polite and took his time to explain everything so we understood the issue at hand. He never appeared to be in a rush to another appt. it was all about us and the issue we had. Personally I think he went above and beyond and I hope hes recognized by his powers at be at the company. I hope he and others like him come back for the follow up visit because I wouldnt trust anyone else but Frank Gay Services. They are the most understanding and have your best interest in mind when they pull up to your home. -
Review 95 (2024-12-26 - Rating: 4)
Manny was there quickly and did a good job with our water problem, explained things so I could understand them a was polite. I did not however liked the way I joined the “family “ with out being told if I even wanted to join at the cost of 50.00……. Read what u sign.!! But I believe that’s on the company not on manny. Our service is quite better now ! Thanks manny !! -
Review 96 (2024-10-21 - Rating: 5)
Brian with Frank Gay Services arrived promptly and conducted the inspection. He was friendly and professional, and communicated very well. He was thorough and helpful in explaining the work, the results and careful not to disrupt the usual family activities ongoing, including kids and pets. Thanks Brian! -
Review 97 (2024-10-23 - Rating: 5)
Replaced Electrical panel after inspection was accomplished in 3-4 hours. Price seemed a bit high but went with them because of their great reviews. Have not received my receipts from the job yet.10/23/2024Wesley did a great inspection of the plumbing and made a few recommendations also was very friendly and polite. -
Review 98 (2024-08-14 - Rating: 5)
I am so absolutely pleased with the work done at my home today. Not only was the tech very knowledgeable he was able to finish the job in just a few hours. The price was reasonable as well. Definitely call Frank Gay. -
Review 99 (2024-04-18 - Rating: 5)
This is a top notch company! First, they send you a text and/or email confirming your appointment date along with a photo and the name of the technician coming to your home. Then, the day of service they call you to let you know theyre currently on their way and they give you an ETA. Youre always informed about whats going to happen.Every technician is professional and courteous, I delt with 4.My first tech was Al Kinnecom who checked my old system thoroughly and gave me 6 different options to choose from. Most places would just say you need a new system and call it a day, but not Frank Gay Services. Al explained each option perfectly the last 2 being options for new units. Because of the experience with the company we went with a new unit. Big shout out to our sales guy Robert.Today they installed our new system and the techs today were, again, top notch guys! Tim Greene, was the first in to take pics and finish paper work. Then Omar Figueroa and Abnel Rivera came in to install the new system. There was another tech that showed up and unfortunately I dont know his name, but he was great too. Anyway, they did an outstanding job start and finish and now Im enjoying cool air again.Yall, this is the place to call for any issue with your AC. -
Review 100 (2024-09-30 - Rating: 5)
Grady did a fantastic job redoing our washing machine connections and drain! It finally works the way it’s supposed to. It was a real mess. He did beautiful work, functional yet like a piece of art!! So excited!! -
Review 101 (2024-12-19 - Rating: 5)
Awesome.Grady came on time and went to work immediately. Uncloged the pipe in minutes. And gave me some tips about the septic tank.Great work Grady. I recommend Frank Gay Service 100%. -
Review 102 (2024-11-26 - Rating: 5)
I recently had my water heater replaced, and it was a great decision to call Frank Gay Services. Our technician, Zac Brown was absolutely top notch and professional. He answered all my questions and informed me about the process every step of the way. This young man is a true credit to his profession. I highly recommend this company for your home service needs. If all their technicians are like Zac, youll be in great hands! -
Review 103 (2025-01-05 - Rating: 5)
Experience was great. Rey Rivero was very nice and kind. We had a really good time. Thanks alot for all the knowledge and help. -
Review 104 (2024-12-05 - Rating: 5)
Manny showed up as scheduled. He was efficient and courteous. He eliminated all possible causes of my issue and found the problem. He worked to fix the problem and gave me help on finding next step solutions. I had severe damage to my bathroom wall and needed mold and restoration services. Thanks. For being so diligent. -
Review 105 (2025-01-03 - Rating: 5)
We had 3 techs and they great. They actually had to go to Tampa and get our replacement unit so we could have what we wanted, WOW what customer service! They are quick, efficient, and wonderfully professional and fun to work with. Thank you for the extra mile -
Review 106 (2024-12-02 - Rating: 5)
Having electrical work done and the crew that came out were amazing. Not just with the work but also with my son whos on the spectrum. They were patient with him and answered his questions with our judgment or annoyance. I will be happy to work with them again in the future. -
Review 107 (2024-10-30 - Rating: 5)
Duanne was an exceptional serviceman. He came very quickly and found my plumbing problem immediately. He saved my behind for real. I had been trying to repair this myself for days. Duanne was professional, kind and empathetic to my situation.Thank you so much for having such a great guy working for you. Thank you Duanne for taking such good care of us!! -
Review 108 (2024-08-07 - Rating: 5)
From beginning to end the customer service and communication has been extremely amazing! Kris is the technician that came out to service our AC unit that stopped cooling. He was very knowledgeable, professional and courteous. After using Frank Gay’s company and seeing Kris’s customer service and his passion not just for his profession but to genuinely help others, I’m now a lifetime customer! Thank you!! -
Review 109 (2024-08-25 - Rating: 5)
Absolutely amazing service. We arrived at our home in Leesburg from Minnesota to a 90° home with the AC out, we called late in the day on a Friday and they were on site within a couple hours to assess the issue. Everyone was very organized and professional, the next morning they were there with an entirely new furnace/AC and it was up and running that afternoon bwith no questions, concerns or problems. Everything was great from start to finish! -
Review 110 (2024-12-23 - Rating: 5)
Friendly, very knowledgeable, and highly professional. Sean answered all of our questions and spent a good amount of time listening to the issues we have been facing. Highly recommend. -
Review 111 (2024-09-19 - Rating: 4)
Jo is a very knowledgeable guy. He was very efficient, constantly keeping me updated on the progress of the project. Made great suggestions on ways I could keep my system working in excellent condition. Way to go Jo -
Review 112 (2024-09-23 - Rating: 5)
Wesley showed up quickly. Immediately was friendly and helpful. Went above and beyond explaining and checking everything to ensure our home was safe from plumbing leaks. Highly recommend Wesley! -
Review 113 (2024-12-28 - Rating: 5)
Saturday service call was very good. Was having a HW heater problem. Not only did that get fixed but the leaking kitchen faucet was replaced. -
Review 114 (2024-08-15 - Rating: 5)
My AC went down, so I called Frank Gay. They had someone out here within two hours. The technician, Dev, was awesome, very informative, and told me up front what the problem was and what it was going to cost to repair it. He had the parts necessary on his truck to do the job, and he fixed the problem quickly. Very impressive. I would recommend Dev and Frank Gay to anybody in the area. Thanks again, Dev. -
Review 115 (2024-12-28 - Rating: 5)
Water heater died - Frank Gay Services came out the same day and replaced it in about an hour. Steve was knowledgeable, friendly and efficient. Frank Gay was the right call. -
Review 116 (2024-11-28 - Rating: 5)
Jeff did a GREAT job for us. He was on time, very professional, very thorough, and very pleasant. He fixed the problem (something overlooked by the previous technician) and all done in a quick period of time. That you, Jeff! -
Review 117 (2024-08-01 - Rating: 5)
Mike was very patient and understood our issues. He went the extra mile and noticed our Frenchie had got outside and he brought him back in to safety.Angel & Brian did a great job installing our new AC unit today. Its AWESOME TO see professionals that take PRIDE in their work. -
Review 118 (2024-09-26 - Rating: 5)
Mike was GREAT!! He explained EVERYTHING so thoroughly and in ways that we could actually understand! He showed us equipment that could help us keep our new homes system safe & running as long as possible and provided us with several different options so we could choose what best fit our budget! This was my first service with Frank Gay and I can say I am glad I opted for the yearly plan! What a great deal! We have family that has been working in AC service their whole life and Frank Gays yearly package BEAT what our family member was able to offer as a discount through their company! Sooo, we are happy to be part of the Frank Gay family now! LOL -
Review 119 (2024-11-01 - Rating: 5)
Justin just did the repairs to our hvac system. Hes a very nice, professional,knowledgeable, and personable person. He explains everything so that you can understand what he was doing. Justin is awesome!!. Many thanks Bob & Penny -
Review 120 (2024-10-25 - Rating: 5)
Matthew G. is the best! He took time to evaluate the system, explain my options, and even gave me other pointers. He did not pressure me into anything. I will definitely call him back when Ive made my decision! -
Review 121 (2024-10-31 - Rating: 5)
Accidentally cracked the PVC supply line to an exterior faucet necessitating immediate water shutoff to the entire house and repair prior to the water being turned back on. Despite it being early evening (after normal business hours), Frank Gay Services was able to schedule Duane to be on site within two hours. He quickly assessed the issue and presented several priced options based on the amount of work each required to be done. After discussion of the pros and cons of each, one was selected and he went to work. He worked efficiently and water service was restored about 90 minutes later. The workmanship (which involved opening the exterior stucco over cinder block wall) was expertly done and the final repair showed excellent workmanship. We are pleased with the work and the technician. Well done Duane and Frank Gay Services. -
Review 122 (2024-10-06 - Rating: 5)
Called this morning as the a/c was not working. Joe was at our house in a few hours. Our a/c gave up the ghost. He was very knowledgeable and very courteous and polite. He set up for a new a/c to be installed the next day. Frank Gay company is top notch. -
Review 123 (2024-12-11 - Rating: 4)
Kyle arrived promptly. He took time to explain and answer my questions. I learned a great deal and appreciate his expertise and patience. -
Review 124 (2024-11-21 - Rating: 5)
Chris was outstanding, and explained everything to us and made sure we got the best service and got us a reasonable price. He pointed out some issues with our plumbing, took lots of pictures before and after the work, and finished repairs quickly. -
Review 125 (2024-11-04 - Rating: 5)
He was AMAZING! He saw the problem immediately & took care of it. He arrived on time & was friendly yet professional. Im only sorry I didnt take care of my problem sooner...before I had a $975 water bill for 2 months! I read bad reviews & was pensive but Im in Ocala & Wesley was great! -
Review 126 (2024-09-13 - Rating: 5)
Best Frank Gay tech I have met. Explained his findings in detail, pricing for options. Provided pictures and quotes. No grandiose “retire the whole house” as some of his colleagues in different trades at Frank Gay have done. -
Review 127 (2024-09-06 - Rating: 5)
Wesley from Frank Gay Plumbing came out and he was amazing. He fixed the problem with my toilet and answered all my questions. He also helped me to save money with their Family Plan. So I’m very happy with their service -
Review 128 (2024-08-29 - Rating: 5)
Polite and friendly. Came on time and was very good at explaining everything to me. Feel safer knowing and ordering the Family Plan. One company to ensure my AC, electrical, plumbing and drains are in good condition. Thank you for taking the time to explain everything and fixing my problem on the same morning I called.The technician,Joshua, was friendly, knowledgeable and checked all electrical. He even did a repair for me. Carefully explained everything he was doing so I was well informed. -
Review 129 (2024-10-03 - Rating: 5)
Randy from Frank Gay came to service and repair my AC. He was very knowledgeable, friendly and cleaned up everything before leaving! He did an excellent job and my home is nice and cool! Thank you so much! -
Review 130 (2024-12-18 - Rating: 5)
Drew and Mike were very professional, courteous, timely, and very knowledgeable. He provided a great customer experience! I would recommend their services to anyone -
Review 131 (2024-12-24 - Rating: 5)
After the second day of no water and a terrible experience with a plumber that did nothing we called Frank Gay. Michael was here early on the same day and quickly made repairs for us. We highly recommend them for plumbing electrical or well issues. -
Review 132 (2025-01-03 - Rating: 5)
Manny arrived on time. Accessed the situation took pictures and measurements. He was friendly, knowledgeable and professional -
Review 133 (2025-01-05 - Rating: 5)
Grady found the problem in less than a minute and was able to solve it in less than another minute. The most efficient and effective work I’ve ever had done by a plumber. -
Review 134 (2024-09-01 - Rating: 5)
Very professional, thorough, super nice, and very informative of the complete process. I would recommend his service with confidence and certainty. -
Review 135 (2024-08-20 - Rating: 4)
Mike Kingsley stopped by and help me understand my electrical system and explained everything to me really well. I appreciate his honesty and service. He did a great job. Justin stopped by and tried to help me with the smell I was getting off my AC. I finally found out what the issue was, inside The AC unit was disgusting and very dirty. The cleaning and the replacing of the fan and coolant would’ve cost me a fortune so unfortunately, I have to get a new Ac. He was very nice about all this and he’s helping me out tonight so I don’t have to suffer until they get it replaced. I really appreciate it all his help. -
Review 136 (2024-09-13 - Rating: 5)
Knowledgeable and experienced Mathew took a lot of photos explaining everything completely. The difference from the other estimate I obtained was obvious. It is a full service company including plumbing, electrical and a/c services. I decide to go with Frank Gay services, they were able to come the very next day to fix my multiple problems. The repair was completed by David who was professional and did an expert job. My plumbing was a mess and now it is easy to access and nothing is leaking. He cleaned the entire work area before leaving. I would highly recommend Frank Gay services. -
Review 137 (2024-11-19 - Rating: 5)
Matt is a great asset to the plumbers at Fank Gay services. The leak didnt stand a chance against Matt as he assessed the situation, planned a solution, and made the repairs like an artist painting a masterpiece. All the while he was being courteous, knowledgeable, and answering all my questions with a smile. (Even the stupid questions, which, if were being honest we all ask at sometime or another). I m certain I will contact Frank Gay plumbing if or when I have another plumbing job, and so should you. Ask for Matt. -
Review 138 (2024-12-17 - Rating: 5)
Benjamin was very professional and pleasant to work with on my project. He explained what he was going to do to fix the problem and I wouldn’t hesitate to use their services again . -
Review 139 (2024-08-21 - Rating: 5)
Frank Gay Services sold and installed my EV charger for my new electric car. Their price was very competitive, the quality of the charger was top notch and our installer Shane was friendly and efficient. Overall we are very happy with the entire process. We would definitely recommend Frank Gay Services to anyone who asks. -
Review 140 (2024-09-20 - Rating: 5)
Kyle and Brian arrived the day after we called for some non emergency work.They were personable, neat and knowledgeable. We agreed upon the work requested and set up an apptSo far kudos. Will post again after work is completed. -
Review 141 (2024-12-12 - Rating: 5)
Wes was wonderful. We really appreciated the efficiency with which he did his job.! We will recommend him to anyone who needs plumbing work. -
Review 142 (2024-08-21 - Rating: 5)
This is the first time I’ve used this service, and I am extremely pleased. Matt was awesome, very professional explained many things to me as I’m a new homeowner. He was courteous, and very professional. He is a credit to this company because of him I will go back to them for other services great job, Matt you’re the best. -
Review 143 (2024-07-09 - Rating: 5)
Matthew did a great job he is honest and very humble. Love his ability and his confidence. We will keep his number handy. It’s been a rough 4 years of bad health for me so he worked with us to meet our needs . Thank you for your speedy response. Great employee to keep around. -
Review 144 (2024-08-14 - Rating: 5)
Blake did an excellent job! He was respectful, diligent, and knowledgeable. He located the problem, showed us the burnt connection and quickly replaced it. I would not hesitate to use Frank Gay in the future especially if Blake is an example of their employees. Highly recommend -
Review 145 (2024-07-12 - Rating: 5)
Rey was very knowledgeable, had a lot of patience and answered all of our questions clearly and professionally. He got our system up and running again quickly and didnt cut any corners! Would recommend Frank Gay Services to anyone that needs HVAC work done. This is the second time Frank Gay Services has come out and taken care of emergency repairs for our AC system. Very happy! -
Review 146 (2024-12-09 - Rating: 5)
Your young man arrived very prepared. Personable, he listened to my concerns. asking questions where I was a bit vague about my problems. He gave me options so it was my choice as to how much money was invested. I will see him tomorrow to have the whole job done. -
Review 147 (2024-11-26 - Rating: 5)
The Chris was punctual, informative and really cared about the customer needs. I highly recommend him and hes an asset to the Frank Gay family! -
Review 148 (2024-10-25 - Rating: 5)
Had a great experience with Frank Gaye Plumbing and their plumbing tech Abernathy. I had serious problem with the main sewage line to the Septic tank blocked and all drains backing up. requiring a complicated solution to restore functionalwas impressed with Abernathy for s -
Review 149 (2024-09-25 - Rating: 5)
Grady for plumbing, Mike for AC and Vel-Z for electrical were very knowledgeable and courteous. I will be signing up for their family plan. Three services in one company is amazing. You get plumbing, electric and AC services without calling 3 different places. -
Review 150 (2024-09-24 - Rating: 5)
This was my first time using Frank Gay services to service my air conditioning unit. Mike Pearce did a great job. Besides fixing my air conditioner so it worked, he explained what he did and why. He also explained very clearly how the unit works, and things that I should look out for in the future to prevent my air conditioner from not working properly. I will definitely use Frank Gay services in the future. -
Review 151 (2025-01-03 - Rating: 5)
David Londino Was very knowledgeable and seemed like he knew what he was doing. I will be having him fix any of my electrically issues for my home moving forward. -
Review 152 (2024-08-19 - Rating: 5)
This is the second time Ive used Frank Gay Services. Technician Justin is the living proof that they only employ really highly skilled experienced technicians. Ive noticed that they are very different from many others, they are not only efficient but honest and empathetic. Thank you Justin, you are a great ambassador for your company. -
Review 153 (2024-11-12 - Rating: 5)
Sean arrived on time, was very knowledgeable and courteous. He made every effort to work with us. All in all a pleasant experience. -
Review 154 (2024-08-19 - Rating: 5)
Shannon gave me a call to say he would be arriving soon and arrived on time! Very pleasant and professional he went about the task of servicing my A/C unit. Upon completion he explained everything he had done and provided a comprehensive list of additional services to keep the unit functioning at its best.Thank you Shannon! -
Review 155 (2024-08-19 - Rating: 5)
My AC stopped running!! I needed to have someone come out and didnt have an HVAC service established yet. My call was answered promptly and I was able to schedule service for the next morning. I received emailed confirmations and text notifications throughout the process. Kris notified me when he was on his way. He was professional and courteous. He checked the system thoroughly and knew the problem almost immediately. The entire process took less than 45 minutes!! Thanks Frank Gay for your services. ;) -
Review 156 (2024-01-05 - Rating: 5)
My insurance was requiring my water shut off valve to be replaced. I called here and they had someone available for the next morning. Chris was the technician, very friendly and professional. He did a great job. The job cost $740, definitely more expensive than I was expecting but we needed it done. -
Review 157 (2024-11-24 - Rating: 5)
Matthew Goocher (with Frank Gay Services) was extremely courteous and professional. He answered all my questions as I was curious to learn about my home applicances. I would definitely request Matthew again! -
Review 158 (2024-12-13 - Rating: 5)
Sean Taylor was my technician and this is the second time he has been a lifesaver!!He is professional and very knowledgeable!!He has a great personality and explains the process well!! Great technician!! -
Review 159 (2024-07-10 - Rating: 5)
I experienced excellent service today. They responded immediately, and even called me to ask if they could send a different person because that person was closer and could respond faster.Paul Russell was the technician who responded, and he was awesome. He resolved my issue quickly and effectively and gave me some quality advice going forward. Form the office to the manager to the service technician, they were all great! -
Review 160 (2024-08-29 - Rating: 5)
Jed was awesome! Super informative and made sure we understood every step of the process and what needed to be done. He answered every question we had and some questions before we even asked them! Thank you again! -
Review 161 (2024-11-19 - Rating: 5)
I got “day of” appointment and tech was on time. He quickly gave me an estimate. I haven’t booked the canned lighting work yet but I’m pleased with the service. -
Review 162 (2024-08-08 - Rating: 5)
Joe was awesome, courteous and professional. Our AC went down in the dog days of August and he made sure we got taken care of the day after we contacted Frank Gay. We have an attic unit and needless to say it was miserable up there. He thoroughly explained all of our options and was instrumental in sourcing parts and getting us back on line. Thank you Joe for taking such good care of us!! -
Review 163 (2024-11-21 - Rating: 5)
Matthew was very polite and through. He put my mind at ease. We just bought a new home and he is going to fix all all of my minor plumbing isues. -
Review 164 (2025-01-07 - Rating: 5)
Chris was absolutely amazing. Fast, courteous, and professional. Everything was spotless when he left. Thabk you Chris!!!! -
Review 165 (2023-07-26 - Rating: 5)
Brett Porter did an amazing job for us! He was very professional and educational. He installed a water softening system and a hot water heater. We would highly recommend using this company’s service and especially using Brett Porter as the plumber. His quality of work was exceptional. He educated us and kept us informed the entire visit. Thank you so much, Brett. -
Review 166 (2024-08-12 - Rating: 5)
When we called the woman was really nice and hooked us right up with an appointment that afternoon Joe B was right on time and was a very pleasant and funny man. He diagnosed the problem and then with our permission he fixed our AC unit and gave us some advice on dos and dont about the unit ! Great experience with this company We will be calling on them in the future when needed -
Review 167 (2024-11-25 - Rating: 5)
David Londino was a very knowledgeable technician. He knew alot of the in and outs of what was going on and very descriptive on the payment plans that frank gay can offer. I would mostly recommend him back for any work needed. -
Review 168 (2024-10-18 - Rating: 5)
Drew was honest and helpful. I appreciated the time he took to help me understand the issue in my home. He gave me alternatives and was not pushy. Just informing. -
Review 169 (2024-08-17 - Rating: 5)
Grady was amazing from start to finish. He is extremely knowledgeable, kind & respectful. Thank you so much for helping me during my shitty situation literally (bahahaha). The world needs more people like Grady. Thank you for doing such a good job & thank you for your service with that work order & Thank You for your service. -
Review 170 (2024-10-07 - Rating: 5)
Jed arrived on time, explained the problem and made the repairs.He also pointed out another potential problem which I will have repaired later.I will use Frank Gay plumbing again.10/07, David Cooper arrived about1 pm and was finished and cleaned up before 5. He did an excellent job of replacing my tub/shower valve and braced the new plumbing to keep it secure.Excellent job, David, thank you. -
Review 171 (2024-07-31 - Rating: 5)
Justin was on time and checked my AC unit very thoroughly. He also suggested that it would be very cost effective to have a yearly check-up contract that would save me from paying the service fee per visit. Im very happy with Frank Gay Services. They cover electrical and plumbing. -
Review 172 (2024-08-23 - Rating: 5)
This is the first time I used Frank Gay. The plumber, Drew knew exactly what needed to be doneI had a leaky shower and I had bought a cartridge and trim from Amazon(delta,). Since the house is 23 years old the handle and the cartridge were effectively soldered together from the water minerals. Drew installed a Moen system after removing the Delta stuff. He had to enlarge the hole to get to everything he needed to remove. I watched him and was very impressed! The bill was expensive but the job was done right, very thorough with a person we can trust in our house. I certainly recommend this company -
Review 173 (2024-10-08 - Rating: 5)
We called Frank Gay Services after getting our septic pumped by another company and still having clogged pipes. Grady came to our house and did a full assessment, and although the news was not all great, we really appreciated the work he put in and his honesty, too! Would recommend him and Frank Gay to anyone, they came out right before this big hurricane is about to hit, too. Thank you, Grady and Frank Gay! -
Review 174 (2024-05-09 - Rating: 5)
Extremely professional! They did a great job, service was fast. Completely cleaned up and hauled away the old equipment! Would definitely use again and I highly recommend them. -
Review 175 (2024-10-24 - Rating: 5)
Rey arrived promptly and did a great job. He appears to be very humble, yet hes a personable and knowledgeable guy and even educated me about this unfamiliar system. I scheduled a plumber for tomorrow after signing up for Frank Gay Services family plan with Rey. -
Review 176 (2024-07-11 - Rating: 5)
Steve was very nice and polite. He came out just to fix my water heater lea and did an awesome job!!! Very pleased with his work. Recommend them to everyone!!! 4th time Ive used them in 3 months. New house to me but old house with lots of problems but Frank Gay has been there to fix them all. -
Review 177 (2024-08-14 - Rating: 5)
Willie Rose was phenomenal! he made me feel comfortable with deciding to do business with Frank Gay Services. He explained everything and answered all of my questions about my issue. -
Review 178 (2024-07-22 - Rating: 5)
We had a bad clog in the shower drain and the washer. So we looked for plumbers available nearby, but seemed like nobody was open on Sunday or even after business hours during weekday for emergencies. Fortunately, Frank Gay answered and they also provide their services for after normal business hour up until 12am and Sundays. However, We scheduled our plumber for Monday morning and he arrived on time with the needed equipment. Daniel B did a great job coming out here and helping us resolve our plumbing issue. We are happy with the service that we received. Will be hiring Frank Gay again. -
Review 179 (2024-11-05 - Rating: 5)
They are not the most inexpensive in the area, but they responded within hours and did a excellent job for what I needed. Chris was efficient quick and left the play spotless. -
Review 180 (2024-07-17 - Rating: 5)
David did a fantastic job at replacing my old tub’s drain shoe and surrounding pipes. He explained everything to me and took care to keep things clean and tidy. Very happy with the service! -
Review 181 (2024-11-15 - Rating: 5)
Sean Taylor. Did an awesome job. And has a lot of patience. Would recommend him to anyone. He does great work -
Review 182 (2024-12-06 - Rating: 5)
Steven provided outstanding service! He was courteous and informed me of the issues as he found them. I will definitely use Frank Gay Services in the future! -
Review 183 (2024-11-20 - Rating: 5)
We were very happy with their services. Kept us informed all through the process of replacing air conditioning hoses under our mobile home. -
Review 184 (2024-10-17 - Rating: 5)
Tech was super knowledgeable and friendly. Diagnosed problem quickly. Added some Freon and buttoned everything up nicely. Offered some tips on maintenance for future use. Quite satisfied customer here. -
Review 185 (2024-07-31 - Rating: 5)
Fantastic service from Chris...texted he was arriving EARLY!!! Explained the situation clearly and shared our options and got the work done quickly and thoroughly...plus left us cleaned up as if hed never been there. After a lighting strike we feared this was a multiple day problem but nope, its all fixed! Appreciate you Chris and as a new Floridian this was our first experience with Frank Gay...top notch.Thank you!!Mike S -
Review 186 (2024-12-05 - Rating: 5)
Kyle did a great job explaining what materials were needed, and the timeline required to complete the job. He was courteous and professional. Thank you for comming out. -
Review 187 (2024-10-04 - Rating: 5)
Best service appointment I have had!! Duanne was not only a gentleman but a complete professional!!! Checked each of my issues gave me a quote and the work was completed perfectly!! Duanne is a credit to the company!! Keep up the great work!!