Weather Master Heating & Air Conditioning

Photo of Weather Master Heating & Air Conditioning

Located in Knightdale, North Carolina

Address: 305 Village Dr, Knightdale, NC 27545, United States

Phone: +1 919-853-7910

Rating: 4.7

Services

  • On-site services
  • Repair services

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Michael did an outstanding job diagnosing and repairing my HVAC system. After listening to the issue I was having, he knew exactly what to check to resolve the problem. He had everything up and running quickly and made sure to answer all of my questions. Weather Master, be sure to hang on to this young man. He represented your company with professionalism, skill and the outstanding customer service. 10/10

  • Review 2 (2025-01-02 - Rating: 5)

    Weather Master installed my brand new HVAC system several years ago. They did a wonderful job and I havent used anyone else since. They are always prompt, polite, and respectful of my home by wearing protective clothing. I recommend them to people all the time.

  • Review 3 (2025-01-07 - Rating: 5)

    ⭐⭐⭐⭐ ⭐I had an excellent experience with Weather Masters, thanks to their technician, Avery! He came out to fix our HVAC system, and I couldn’t be more impressed with his professionalism, expertise, and friendly attitude. Avery quickly diagnosed the issue, explained everything in detail, and had the system up and running in no time. He truly went above and beyond to ensure we were comfortable and satisfied with the service. Highly recommend Avery and Weather Masters for any HVAC needs!

  • Review 4 (2024-10-15 - Rating: 5)

    I am a new customer and last week I called to schedule tune ups on both of my units. It was originally scheduled for the 24th, but we soon discovered that we had no heat from our main unit. I called yesterday and the young lady in the office, Angela was extremely helpful and courteous. She sent a technician out that same day. Josue arrived and resolved our issue for us. He was a very pleasant young man, extremely knowledgeable and wonderful to work with. I was so impressed with the company, I purchased maintenance contracts for both of my units. I highly recommend Weather Master for your heating and cooling needs.Randy Collins

  • Review 5 (2024-10-04 - Rating: 5)

    Michael Holsclaw was great! He was very knowledgeable and efficient. Identified and fixed the problem in no time. Fenomenal work ethics and great customer service!!

  • Review 6 (2024-11-07 - Rating: 5)

    We have a preventative contract for our heating and cooling systems.Today we had our heating system annual preventive maintenance done today. The technician was prompt and courteous. Weve used Weather Master for several years now and have been happy with them. Quick note: change your HVAC filter every 3 months. It keeps the major repair work at bay.

  • Review 7 (2025-01-08 - Rating: 5)

    Brian Welter came this morning (8Jan2025) for a maintenance check and was his usual capable, cheery, respectful, wise self, providing excellent service and expertise. I trust my HVAC system care to Brian and happy he works for Weathermaster!!

  • Review 8 (2024-09-21 - Rating: 5)

    The visit of your Weather Master colleague was very satisfying.He clearly took his responsibility seriously, and I am very comfortable with all that was done the afternoon of Friday, Sep 13. I look forward to continuing using your company in the future, and would be pleased for the same colleague to return next time.Grateful thanks for your continuing to help me as you always have done--splendidly, and for many year!!Most sincerely,Bob Patterson

  • Review 9 (2024-11-07 - Rating: 5)

    We have had a really good experience with Weather Master. They replaced both our units and ductwork a few years ago and did a great job. Their techs are always very friendly, professional, a do a great job.

  • Review 10 (2024-10-18 - Rating: 5)

    Michael Holsclaw, I had an excellent experience with the Weather Master technician today. He was punctual, professional, and very knowledgeable. He took the time to explain what needed to be done and ensured everything was working perfectly before he left. His attention to detail and commitment to quality service were truly impressive. I highly recommend Weather Master for their outstanding service

  • Review 11 (2024-12-09 - Rating: 5)

    Eventhough the intermittent problem is not yet resolved the interaction with the Weather Master technician was excellent. He listened well to my explanation, treated me with great respect and was very sympathetic to my frustration. He shared similar issues at other customers and explained how this issue will eventually get resolved.

  • Review 12 (2024-07-16 - Rating: 5)

    Gabe, Daniel and Melinda provided phenomenal customer service! Gabe came out and assessed what was going on with my three units, providing several options for repair or replacement. Daniel followed up within 90 minutes to provide options for replacing one of the units. Then, Melinda managed our financing within minutes. The entire process was quick and painless. Very thankful that well have relief on these 100+ degree days. 10/10 customer service experience!

  • Review 13 (2024-10-22 - Rating: 5)

    Daniel Brown was my serviceman today. He was very thorough and knowledgeable with a great sense of humor. He explained what he was there to do and when he was finished he also explained the work he actually completed and offered suggestions of services I may want to consider in the future. Great Job and Thank You

  • Review 14 (2024-12-09 - Rating: 5)

    He was professional and informative and he didnt find any problems. Where I feel most companies find things so they can charge you more. He also notified me of a plumbing leak. By the picture it was obvious that it was leaking for a while so I know it wasnt something he did for the plumbing side of the business. Truly an honest person.

  • Review 15 (2024-09-17 - Rating: 5)

    The crew working in Knightdale for this company installed a new HVAC system in a very professional, and very considerate so far. Since I do not remember all the names, I do want to give a shout out to the awesome technicians who came and installed the system, the person who created my estimate, the people who called me to check to make sure that all is well and the person who works in the billing department.I am grateful for the good experience that I have had with them thus far.Thank you.

  • Review 16 (2024-07-25 - Rating: 5)

    My second hvac at my home in last 8 months. Both done with Weather Master. The salesman was very helpful in helping us choose the best option, there was no pressure in the choice. The crews came right on time, were very pleasant and nice, took great effort in making the least amount of mess as possible. I am very happy with the whole process and result.

  • Review 17 (2024-10-10 - Rating: 5)

    They’re so easy to contact. I send a text to request for service and they reply right away! Techs do a great job with any issues. Always professional. Overall, a company that I would recommend to anyone.

  • Review 18 (2024-09-12 - Rating: 5)

    Michael was just out for our 11-month home warranty visit, and I cant begin to describe how awesome he was. Not only was he extremely professional and knowledgeable, he was was genuinely kind. 5 stars.

  • Review 19 (2024-07-24 - Rating: 5)

    Joey was amazing! He was professional, helpful and informative. He explained everything in great detail and took the time to answer any questions that we had. We will be using Weathermaster for our biannual service thanks to Joey!

  • Review 20 (2024-11-17 - Rating: 5)

    Daniel Brown the technician arrived at my house on time. Performed thorough check of the furnace and got the heat working. Kept me informed thru out the whole process. I will be asking for Daniel to perform my HVAC system maintenance in the future.

  • Review 21 (2024-11-18 - Rating: 5)

    Technician listed several options to choose from to fix our plumbing issues. Once the decision was made, all the items were fixed and done in a short amount of time. Good job!

  • Review 22 (2024-08-19 - Rating: 5)

    Brian was on time and very professional! He serviced our two unitsand even played fetch with our dog. He’s an asset to Weathermaster! Very personable and gets the job done in a timely manner! Thanks, Brian!!

  • Review 23 (2024-07-09 - Rating: 5)

    Service Tech, Milton, reviewed the process upfront and went over my maintenance plan prior to doing any work. He contacted the office after I had a question about the plan and provided a response. I appreciated the fact that he listened to what I was saying as a customer. He then proceeded to check the HVAC system. Thanks to Milton, I can truly say service was great.

  • Review 24 (2024-10-04 - Rating: 5)

    Other than the pricing at WM corporate :) the Tech did a great job. representing WM. He seemed concerned about my well-being, and made sure that everything was working before he left... Thanks...

  • Review 25 (2024-09-11 - Rating: 5)

    Very pleased with our Technician, Michael Holsclaw! He was polite, articulate, and very informative. He explained everything he was doing (did) and why. Weather Master is lucky to have him as an employee!

  • Review 26 (2024-08-04 - Rating: 5)

    Our upstairs unit stopped working yesterday. William came out during the storm to help us with our system. He was knowledgable, helpful, professional and thorough. He fixed the issue, and everything is running fine. Thank you, William!!!

  • Review 27 (2024-10-30 - Rating: 5)

    We have been using Weather Master since we moved into our house in 2021. The technicians are knowledgeable and professional. Highly recommend!!!

  • Review 28 (2024-06-27 - Rating: 5)

    Came home and ac was off, called company and within the hour , Jake came on the service call .Drip pan was full of water and the auto shut off shut the system down. Jake the service tech cleared the pan and poured a chemical down the drain to prevent algae from growing in the drain line. Jake was professional and quick to correct the ac problem in this 97 degree weather. I and my family really appreciate the quick response and knowledgeable problem solving. He was also respectable and very neat .

  • Review 29 (2024-12-08 - Rating: 5)

    They took the time to review the list of what was installed. They showed me how to work the new thermostat. I was very happy with the service.

  • Review 30 (2024-05-20 - Rating: 5)

    Weve had a great experience with using them these last few days. Daniel Alexander Brown was our technician and was just absolute polite and kind as could be. Our system required probably 6 hours of work and he was so diligent. He even helped get rid of old parts that we found out previous technicians had just left in the attic! I would recommend giving them a try.

  • Review 31 (2024-07-20 - Rating: 5)

    The technician who serviced my home was knowledgeable and seemed to be the friendliest guy I ever met!Every time I get a service call from Weather Master, the technician is always the friendliest, courteous, knowledgeable and respectful they could be. I really value good customer service and Weather Master never disappoints. Kudos to Chris, the latest tech to service my home!

  • Review 32 (2024-12-11 - Rating: 5)

    Dependable, honest service time after time. We like the pre-paid service plans that help us keep our AC and heating systems serviced regularly.

  • Review 33 (2024-08-16 - Rating: 5)

    Nabil has been servicing our home for a couple of years now. He does great work and arrives promptly. We will be using Weathermaster for the foreseeable future.

  • Review 34 (2024-10-11 - Rating: 5)

    Had a 10am to 2pm appointment and technician arrived at 10am. He was courteous and professional and answered all our questions politely. Highly recommend Weathermaster.

  • Review 35 (2024-12-12 - Rating: 5)

    Tech Daniel Brown was very informative about the health of my hvac! Great communication. Pleasant personality!

  • Review 36 (2024-10-01 - Rating: 5)

    I have used Weather Master Heating and Air for 28 years. I will continue to use them. The staff has always done an excellent job on my HVAC. They are friendly, prompt and efficient.

  • Review 37 (2024-06-21 - Rating: 5)

    We have used weathermaster for several years, and we have had some good, and some not so good techs - this guy this time he was great. Introduced himself, told us what he was going to do, was polite, respectful, neat and tidy. He went above and beyond in taking care of our unit. He gave us a verbal summary when he finished, and said goodbye before he left.

  • Review 38 (2024-06-26 - Rating: 5)

    Jake at Weather Master did a great job repairing our ac unit! He came out quickly in 95 degree heat and had the expertise and parts needed to get the job done. I would highly recommend Weather master and make sure to ask for Jake!

  • Review 39 (2024-08-02 - Rating: 5)

    We have been dealing with weather master for years and even replaced our AC units with them. I must submit that since Weather Master replaced our units we have had our share of issues. However, for the first time, the most recent technician to visit us, JAKE, listened, observed, asked questions, and understood our issues. I have a renewed hope for Weather Master as long as Jake continues to support us. He diagnosed our current problem, pointed out another issue, and confirmed a fear I had which I will be raising with management. Jake is a rock star and I hope Weather Master hangs on to him!

  • Review 40 (2024-10-07 - Rating: 5)

    Lacy Jones provided the utmost Stellar Customer Service. He was extremely professional, polite and very knowledgeable in the subjet matter.. What a great respresentative for Weather Master. Thank you Lacy!

  • Review 41 (2024-07-20 - Rating: 5)

    Ive been a homeowner for over 35 years in three different states. Ive had several experiences with Weather Master now, here in Durham and Im very happy with their service. The tradespeople who have serviced my home have both been excellent. A few communication mis-haps regarding scheduling, but we worked thru them without any drama. Count me as a happy customer.

  • Review 42 (2024-11-10 - Rating: 4)

    I’m very happy with weather, Masters service and maintenance of my unit. The technicians are always professional, and Daniel was awesome this past time.

  • Review 43 (2024-08-14 - Rating: 5)

    David and Joey was wonderful they came out to fix our AC and explained everything that they was going to do and made sure you understand what they were doing. Thank you for sending two wonderful people out to service our AC on a very hot day.

  • Review 44 (2024-07-09 - Rating: 5)

    Justin returned after hours call quickley and arrived on site in about an hour. Had the start capacitor replaced in minutes and was very professional and customer orientated. I really appreciate the benefit of being on a Weathermaster maintenance agreement. I recommend Justin and Weathermaster.

  • Review 45 (2024-12-13 - Rating: 5)

    I was very happy with the heating system tune-up. The tech was polite, on time, and explained the process and the results clearly.

  • Review 46 (2024-08-23 - Rating: 5)

    We have been always extremely satisfied with Weather Master. They have serviced and installed systems for us for almost last 20 years or so.

  • Review 47 (2024-09-19 - Rating: 5)

    Our technician was very thorough and helpful and did a good job with insuring our system keeps running smoothly for another six months.

  • Review 48 (2024-11-12 - Rating: 5)

    Account is in wife’s name but I handle reviews and payments and contacts:Weather Master always works with us, Daniel came out quickly today for immediate heat check and went over all options, finished promptly and same day. Daniel was friendly and professional and thorough!

  • Review 49 (2024-06-26 - Rating: 5)

    My technician, Jon, was excellent! He serviced our systems during routine maintenance and then returned when we had an issue. He is friendly, extremely professional and efficient, and is clearly an expert!

  • Review 50 (2024-09-11 - Rating: 5)

    William just finished checking my heating system for the winter. Great job. He was a joy, explained what he found and what we might expect in the future. Thanks, Eilliam.

  • Review 51 (2024-12-01 - Rating: 5)

    Joey was on time, got my system working again rather quickly. Provided me with a lot of information. Excellent job!

  • Review 52 (2024-06-18 - Rating: 5)

    Hunter was top notch and got the job done efficiently. Very pleasant and very easy to converse with. Although needing a plumber is never something to look forward to, Hunter made it pretty painless. Thanks.

  • Review 53 (2024-06-24 - Rating: 5)

    We had our Cool System check up today. Rob came out and took care of our system. He was professional, personable and very knowledgeable. The technicians we have met have all been fantastic. I would highly recommend Weather Master as my primary HVAC service provider. 4 stars!

  • Review 54 (2024-07-02 - Rating: 5)

    A couple of weeks ago, I had my HVAC system checked by Weather Master. Daniel Brown, the technician, was punctual and extremely professional. He did an excellent job! Daniel thoroughly checked the system, ran diagnostics, and explained everything in detail about my HVAC systems performance.He was very knowledgeable and answered all my questions. Daniel also provided valuable information about smart thermostats, how they communicate with HVAC systems, and gave recommendations on choosing one. Additionally, he explained the annual HVAC maintenance plans, which was very helpful.5 STAR service by Daniel Brown! I highly recommend Daniel Brown and Weather Master for any HVAC needs.

  • Review 55 (2024-04-09 - Rating: 5)

    Great experiences with Weather Master for going on 5 years. Today, Philippe went above and beyond! His customer service was superb! He was efficient and informative. He was very professional and made recommendations without making me feel pressured.

  • Review 56 (2024-11-17 - Rating: 5)

    Nabil Mirah provided great customer service. He went over the maintenance inspection with me and gave me some maintenance advice.

  • Review 57 (2024-06-13 - Rating: 5)

    We are on our second Lennox heating/air pump with Weather Master! We have had over a thirteen year relationship with this company! Any issues we have experienced Weather Master has worked with us to resolve and made us feel very satisfied with the service they provide! I want to give a big thank you to Justin Brown for the professional service and knowledge we experienced from him and all done with a smiling face !

  • Review 58 (2024-05-23 - Rating: 5)

    From 1 star to 5 stars rating!On 05-13-24, I posted critical review of my A/C service by Weather Master.Shortly after that, I got call from Weather Master manager and he was very concern with my bad experience with their service!Wow, I though they really CARE! The manager told me that they want to fix the situation and that they will send different serviceman and return me half of money! And they did both.I was very impressed with second service and things got fixed.I ask the serviceman how much I own him, and he reply nothing! So, I was very grateful and return their check back toWeather Master Co. and thank them!

  • Review 59 (2024-07-07 - Rating: 5)

    Excellent service on a messy job. In the 90s and the air conditioning unit outside was not working. Inside the house, downstairs thermostat read 83 degrees. This had been going on for two days. Once called, the technician located the problem, a leak, fixed it, cleaned the unit and the area around it, and put in new refrigeration liquid. In just under several hours the unit was up and working, all due to a cheerful and competent technician

  • Review 60 (2024-10-22 - Rating: 5)

    My Tech, Jake, provided a thorough inspection of my A/C preventing the compressor from overheating and/orneeding replacement.My Tech, William, provided an informative inspection of my Heater. I think the annual service agreement is a helpful and affordable option.

  • Review 61 (2024-06-24 - Rating: 5)

    Received HVAC service today on my ground floor system. Called them before they opened and they called me back before normal business hours started and they even got a tech over in under 30 mins. Brian was honest about the work that needed to be done and may need to be done, and he started with the bare minimum to see if he could get the system back running with cool air blowing. He was able to do so with minimal repairs and didn’t try to upsell or pressure me into anything else. Highly recommend this company!

  • Review 62 (2024-10-04 - Rating: 5)

    Lacy was very professional. He explained everything he was doing so I was aware. I highly recommend Weather Master.

  • Review 63 (2024-07-30 - Rating: 5)

    We bought our A/C unit from Weather Master in July of 2022 and they did nothing but great service, very professional, very knowledgeable of the equipment. I could not ask for anything better. Thank you Weather Master.

  • Review 64 (2024-11-12 - Rating: 5)

    We were given a specific time block for the service and the technician did not show. One hour and thirty minutes after the scheduled appointment we did get a call to let us know the technician was delayed. That did absolutely no good. I wanted to be at home for the appointment however I had another obligation and could not meet with the technician. Poor communication and a wasted day.

  • Review 65 (2024-06-04 - Rating: 5)

    Our technician quickly identified the problem with our AC, replaced the affected part on the spot, but still did extensive diagnostics to ensure that the fix was correct. Technician was not only courteous but knowledgeable. A good experience for us!

  • Review 66 (2024-12-28 - Rating: 5)

    Excellent service. Tech was courteous, explained what he was as doing.

  • Review 67 (2024-06-14 - Rating: 5)

    I had my HVAC system replaced about a year ago. Daniel came to service the system as part of the routine maintenance. He was pleasant and took the time to explain what he was doing (and wasnt patronizing).I appreciated his knowledge, professionalism, and customer service. Most technician wear shoe covers to make sure they dont track dirt through your house and when he noticed his had a tear, he immediately offered to get new ones (instead of acting like he didnt notice it). When he was done with the service, he reminded me that he had adjusted the thermostat and asked if I wanted the temperature returned to the otiginal setting. It may seem trivial but attention to such small additional details will influence my choice in HVAC providers in the future. If Daniel is representative of all Wethermaster staff, I would happily recommend them to my family and friends.

  • Review 68 (2024-09-11 - Rating: 5)

    Excellent company to work with. They installed my heat/air system and do checkups twice a year to keep it in top performance.

  • Review 69 (2024-11-08 - Rating: 4)

    Efficient, friendly service. They were on time even earlier than the expected time. They were clean, even taking off their shoes when entering the home.

  • Review 70 (2023-09-16 - Rating: 5)

    Excellent work by Jake. Highly recommend this company. We had issues with our Google Nest thermostats and Jake did an excellent job with troubleshooting, testing and setup. Very professional.

  • Review 71 (2024-09-25 - Rating: 5)

    Justin was EXTREMELY courteous and professional. Having people like Justin taking care of us is the reason we have been with Weather Master so long. Good Job Justin....Mark and Linda!

  • Review 72 (2024-10-01 - Rating: 5)

    Michael was the best! Very knowledgeable and figured out a problem that we were dealing with for the last 4 months! Excellent and fast service!

  • Review 73 (2024-12-11 - Rating: 5)

    Service was done efficiently and expertly. On time and very pleasant the Technician answered every question I had.

  • Review 74 (2024-06-04 - Rating: 5)

    Daniel Brown is a great weather master technician. He was very sweet to my fur pups who were definitely stopping him from getting to the unit but he handled them with such sweetness. He was respectful that I was working and got to work quietly and let me know when he needed to update me on any concerns. He was very diligent and took time to thoroughly look at my systems since I have had issues in the past. We look forward to seeing Daniel in a few months.

  • Review 75 (2024-06-27 - Rating: 5)

    Our service tech was very efficient, friendly and pleasant. We were very satisfied and glad we chose WeatherMaster; we would refer them to all who appreciate good efficient service.

  • Review 76 (2024-10-17 - Rating: 5)

    Brian Welton arrived on time and did an excellent job checking my Lennox heat pump in preparation for the winter heating season.Donna Wilson

  • Review 77 (2024-06-04 - Rating: 5)

    Daniel Brown is the most courteous person I’ve had the pleasure of working with in a long time! He is a breath of fresh air and cares about the person as well as his job. Weather Master struck Gold when they hired him!!Customer for life!!Kevin Patterson

  • Review 78 (2024-07-02 - Rating: 5)

    HVAC was not cooling and Weathermaster as usual was very responsive. Figured out the problem and got it cooling again quickly. I have been a customer for many years and have had nothing but great service. Thank you, Justin and Weathermaster.

  • Review 79 (2024-05-22 - Rating: 5)

    Milton has done an excellent job. He doesnt cut corners, checks and cleans everything. Also his great attitude is a great representation of your company. Thank You Milton

  • Review 80 (2024-08-01 - Rating: 5)

    The entire crew, from Maureen in Quality Control to Roger the Install Manager to Rogelio and Jose who completed the job to replace air handler....were very professional and efficient. Also want to thank Jim Henkel. Would recommend WeatherMaster to anyone looking for great expertise and problem solving and service. Chris is amazing. The best

  • Review 81 (2024-08-01 - Rating: 5)

    On time and very professional. Our technician took time with us to advise us of alternatives. I choose weather masters each time. Never bad experience.

  • Review 82 (2024-03-11 - Rating: 5)

    Jake with Weather Master provided me with excellent customer service during my emergency service visit. He was very knowledgeable, professional, and did an excellent job at troubleshooting the issue. Response time was superb! Weather Master is the best of the best!

  • Review 83 (2024-08-22 - Rating: 5)

    Tech was very nice and straight to the point checking the system and getting things done, great on explaining everything just excellent

  • Review 84 (2023-12-20 - Rating: 5)

    Finally a technician and company that can be trusted. The tech Gabe was excellent and guided us through all the options. He went above and beyond to show us exactly what was needed in pictures and in video. I recommend Gabe over any tech in North Carolina. We previously had company perform a basic clean out and check for any issues after smelling something when the heat was on. They cleaned it and said everything looked good. They said there was nothing that could be done about the smell. This season the smell was really strong so we found this company. Gabe came out and immediately diagnosed the issue. He had shown us what he was seeing and explained it. He found mold in the system was causing the smell. The previous company neglected to tell us about it. Even we could see that it had been there for a long time. Gabe did a great job cleaning the system and the smell/mold was gone. He took the time to answered every question and did the work well. You want someone that will do the job right ask for Gabe.

  • Review 85 (2024-03-30 - Rating: 5)

    I’ve used Weather Master for years for all my plumbing including water filtration, tankless hot water and heating / air systems. Always responsive and able to get someone out asap. I had a 14 yo sump pump fail and the company who had put it in was out of business. Called Weather Master and they sent someone out same day to install a new one. Very happy with the service.

  • Review 86 (2024-11-08 - Rating: 5)

    Good visit, very thorough and clear explanation of the situation. I felt comfortable with everything, was the reason to replace the current system.

  • Review 87 (2024-07-05 - Rating: 5)

    Justin estimated arriving in 30 minutes and was spot on. He was very polite, knowledgeable, and efficient, able to diagnose and fix the problem quickly. Hats off to great service! Thanks, Justin!!

  • Review 88 (2023-12-15 - Rating: 5)

    Everyone that I have interacted with at Weather Master plumbing has been courteous, professional and responsive to my questions and concerns. Mark, the plumber who just installed my new hot water tank, has been prompt and respectful of my home while completing his work. I now have more efficient and reliable plumbing in my townhouse which gives me peace of mind. I am glad I made this investment using Weather Master!

  • Review 89 (2024-01-24 - Rating: 5)

    We had a technician come out from Weather Master Heating and AC named Joey. Why we called was our electric bill tripled for the month of 12/2023 and slowly realized that it was because our heater wasnt acting normal where it was using auxiliary heat which uses much more electricity. Joey was well mannered, explained things thoroughly, respected my house by putting shoe covers on, and was polite to me and my dog.First, he did an initial investigation. Said it most likely is something with the outside unit. Said that there was no more refrigerant inside, which your system needs about 11 lbs to continuously do its job, so there has to a leak somewhere. Then drew up a contract where we had to pay for testing to find the leak which was roughly $800 dollars. Joey did prepare us that it could either just be a leak on the outside unit, a leak somewhere with the internal system in our attic, or we will have to replace the unit. We stressed that we couldnt replace a whole unit at this time as we have our first new born arriving in two months, and its only 6 years old for a house in NC. He ran the leak test, and luckily it was a leak only in the outside unit. He shared with us he can fix that by mending the hole and then adding refrigerant. Then he ran up another contract to do that which was roughly $2,000 (we added the early maintenance contract so that someone can come and check on this bi annually to ensure problems like this are addressed in the future), BUT Joey helped us out and withdrew the first transaction of $800 understanding our situation where we only had to pay the $2,000. Joey completed the job and we have a working unit now!I greatly appreciate Joey explaining all the steps, helping us out in the end with money, and completing the job! I highly recommend Weather Master Heating & AC. One recommendation if you do use them, calling them is quicker to get someone to your house. We first did the online appointment system and waited a couple of days. Once we called, someone came the next day!

  • Review 90 (2020-09-25 - Rating: 5)

    My initial unit (Comfortmaker) was installed by Weather Master in 1999 & lasted 21 years! After my unit died, Dave came out to perform the initial assessment. He was kind, polite, professional, caring & COVID-19 armored. He laid out/explained the available options in a manner that I could easily comprehend & insured I understood what I was getting prior to leaving.Two days after the assessment, I had an installation appointment! On installation day, Fidel (mechanic) and André (assistant) were professional, courteous, COVID-19 armored and on point!!Since it was raining a little, I offered them my 10x10 pop-up tent, for which, they were very thankful!Thank you Weather Master Heating & Air Conditioning for returning my home to a place of cool comfort!!Oh wait...lets not forget Weather Masters buy back promotion & the Lennox rebate were financially helpful & greatly appreciated!

  • Review 91 (2024-10-30 - Rating: 5)

    Have.use for years. Plumbing ac ..furnace outstanding 10+ 29.0ct 24 had my yearly furnace check for.winter. The technician David Wilkes was outstanding 10+. Keep him!

  • Review 92 (2024-01-23 - Rating: 4)

    The technicians, Alejandro and Joel, were extremely polite and seemed to be knowledgeable. Little concerning that the unit died in the middle of the night after only being in the brand new home for 5 days. They checked everything and think the power was knocked out which probably caused the problem. Time will tell. Follow up. Had the same issue three days later-unit quit in the middle of the night. Alejandro was back out and was very thorough. He found the problem to be a drain line but couldn’t get to it. Gabriel, Matt (supervisors) were out first thing the following morning-and on time. They found a portion of the line had not been insulated so the water froze causing the problem. I still can’t give 5 stars as there was a misstep in the installation however I was extremely impressed with the professionalism shown by all and they all seemed to really care about taking care of the problem. They called me that afternoon and gave us a free year of inspections after the warranty expires. I’d recommend the company.

  • Review 93 (2024-05-20 - Rating: 5)

    We recently had Daniel & Gabriel out for HVAC, and Hunter for plumbing, and they all have been such wonderful people to work with. This whole HVAC ordeal for us has been so smooth, which is a polar opposite from pretty much any experience I have had with other companies any time ever. 10/10 recommend.

  • Review 94 (2024-06-28 - Rating: 5)

    Jake come out and repaired my unit. He was super informative and helpful, as well as super nice! Would absolutely recommend, especially if you can get Jake! Thanks

  • Review 95 (2023-12-12 - Rating: 5)

    Wonderful people to work with for any of you heating and cooling needs. They are always a little busy, but never failed to answer a call or respond to texts. The work was very neat, and quick and on time. We had to replace our HVAC, which was 20+ years old,. The estimates were spot on, with clear explanation on rebates/monthly payment and all paperwork. Its more than a year now, we are more than happy with the Installation and service.

  • Review 96 (2023-08-30 - Rating: 4)

    Felipe the technician is great. Very knowledgeable and explained all the work he was doing so it was easy to understand. Came out twice and was very professional using shoe covers every time he went in and out of the house. Giving 4 stars for Felipe and his service, pricing could have been better but it is a big company and someone has to keep the lights on. Some companies to apply the $100 travel fee toward the repair, I think that would be fair.

  • Review 97 (2024-11-12 - Rating: 5)

    Joey was friendly and very helpful. He patiently answered all of our questions and fixed the problem.

  • Review 98 (2023-10-20 - Rating: 4)

    Mark arrived earlier than I was initially told he would but that was fine. He was professional, courteous and very knowledgeable.What I didn’t particularly like was not having an initial timeframe to expect technician so I took the day off from work so in hindsight I’m glad I did. My only issue was with scheduling but other than that I am very pleased.

  • Review 99 (2023-10-12 - Rating: 5)

    Ive never had a bad experience with Weather Master. They are honest and very professional. I had a service agreement and they kept up with it better than I did! And on their last visit, Gabriel was doing a check up and thought he smelled rotten eggs so he tested my gas meter for a leak and notified me immediately. Good company good people.

  • Review 100 (2024-07-17 - Rating: 5)

    Weathermaster has been very reliable with my HVAC system since they installed my new system in 2015. Never let me down.

  • Review 101 (2023-10-28 - Rating: 5)

    I purchased a new heat pump system from Weather Master. It was less than 24 hours from purchase to install completion. No pressure from the sales person and they provided several different options for us to choose from. Install crew arrived on time, did what they said they would, and cleaned up after themselves. I would not hesitate to recommend Weather Master!

  • Review 102 (2024-06-07 - Rating: 5)

    Professional technicians who are friendly, knowledgeable and helpful. When it comes time for a new system, a Mechanical Engineer will be involved, not just some sales person. Top notch!

  • Review 103 (2023-11-06 - Rating: 4)

    We’ve been WeatherMaster customers for over 10 years, have dual zone systems they’ve installed, maintained under contract, and serviced. Overall we’ve received responsive, timely, and professional services consistently over those years. The sales reps and tech reps have all been courteous, friendly, and skilled. They’ve worked with us on negotiating pricing for systems as well as maintenance work. My only real constructive feedback on where they can improve is in the area of performing the twice annual system checks and maintenance we have contracted. Twice now in the past year, after the outdoor systems have been serviced I’ve found some sloppy work — loose screws on the ground, empty holes in the system cover where screws are missing and have not been re-inserted, and a bracket not reattached which should be holding a PVC drain pipe leaving it dangling loose on the side of the system. These are simple and minor items of closure, but as they’ve happened now on two different visits, it does leave me wondering some about the overall quality of the mechanical work.

  • Review 104 (2024-02-19 - Rating: 5)

    Thank you, today to the technician who came to my home. Today was my first visit from Weather Masters and I have no regrets. He provide me with great knowledge about keeping my system running smoothly. Provide me suggestions, for my A/C as well. Which I will be doing that within 2-3 months, before that summer heat hits.

  • Review 105 (2024-05-22 - Rating: 5)

    Felipe was the best! His personality and professionalism was unmatched. I appreciated the time he took to explain the problem to me. This is how ALL the employees should be😊

  • Review 106 (2024-08-28 - Rating: 5)

    Great maintenance from David. Very knowledgeable and gave me great tips for stuff to do on my own in between visits.

  • Review 107 (2024-10-23 - Rating: 5)

    We have had them servicing our units for 10 years. Always very professional and courteous. Our Fall Maintenance Plan was initiated by Daniel Brown and such a kind and knowledgeable young man.

  • Review 108 (2024-06-05 - Rating: 5)

    Jonathan was our technician today. He did an excellent job keeping me informed as to what he was doing as he worked. He was professional, thorough, knowledgeable and informative. I would request him for any future service.

  • Review 109 (2024-06-25 - Rating: 5)

    Always pleased with the service men working on our units- 2 AC units- tankless water heater. Very courteous and knowledgeable. Always wear shoe covers inside.

  • Review 110 (2024-12-11 - Rating: 5)

    Our tech was very friendly and knowledgeable. He was also very respectful of our home and put on shoe covers before coming in the house. He explained what he was going to do and answered all of our questions. He made sure our next service call is scheduled and gave me a thorough review of what he found.

  • Review 111 (2024-08-11 - Rating: 5)

    Justin was awesome. Explained everything in easy to understand terms. Very profesional. Great job.

  • Review 112 (2024-11-18 - Rating: 5)

    David was exceptional professor of HVAC. He went about his job with everything a customer will like. I love his job and I love Weather Masters.

  • Review 113 (2023-12-20 - Rating: 5)

    My wife and I were very satisfied with the technician that came out to perform maintenance on our gas heating system. Kendal was very punctual, courteous and patient as he explained what he found when he finished his work. We will ask for Kendal on our next appointment.

  • Review 114 (2024-01-18 - Rating: 5)

    We just moved into a new house where they had installed a system 2 years ago. I asked them to come out as our utility bill seemed a bit higher than expected. Joseph came out the very next day (Energy company *Cough* Duke couldn’t send anyone for over a month). He checked out everything in the system and did a great job educating us on exactly differences between this system and the one we were used to. Would definitely recommend using them for your HVAC needs

  • Review 115 (2024-04-26 - Rating: 5)

    I am always very satisfied with the service that Weather Master provides. The service techs are friendly and provide valuable guidance, in terms of keeping our HVAC systems running at an optimal level. I highly recommend Weather Master.

  • Review 116 (2023-12-14 - Rating: 5)

    Gabe came out and provided exceptional customer service. He was very knowledgeable and personable. He was able to quickly identify the problem and get my heat back working. I will use weather masters in the future.

  • Review 117 (2024-10-16 - Rating: 5)

    Daniel was the service technician that took care of my HVAC units.He was extremely polite, very knowledgeable and efficient.I am very happy with the service I am receiving from Weather Master.

  • Review 118 (2024-10-23 - Rating: 5)

    Been with them for + 20 years, great heating service call today . Very thorough check today with recommendations/pictures.

  • Review 119 (2023-11-15 - Rating: 5)

    Technician was polite and efficient. He completed his work and then reviewed the results with me. I’ve been pleased with the timely response from Weather Master as a company. I’ve been less impressed with my Lennox system. It is only 2 1/2 yrs old and has already cost me about $550 in failed parts!

  • Review 120 (2023-12-01 - Rating: 5)

    Started using them last year and Ive generally had a really good experience. Joey came to help me the past several times I needed help (capacitor replacement and semi-annual maintenance visit) and gave me a great experience. Hes truly phenomenal at making everything everything understandable for people who dont know anything about HVAC. Every tech is a bit salesy but it doesnt bother me too much - hey, we all have to put food on the table.

  • Review 121 (2024-03-07 - Rating: 5)

    Joey, our technician from Weather Master, was right on time, extremely knowledgeable and thorough in checking our two units. He explained how both systems were working and what improvement options could be made. Excellent job :)

  • Review 122 (2024-07-16 - Rating: 5)

    Tech arrived promptly, was courteous and explained what was needed. Repair was done quickly. The wife is happy.

  • Review 123 (2024-03-19 - Rating: 5)

    The service tech was super. I also asked him to get something out of my storage shed since I am on a walker and on oxygen and he got it out for me. He is a very nice young man.

  • Review 124 (2024-12-02 - Rating: 5)

    The technician David Wilkes was very thorough and respectful, pleasant. He took pictures of my blower wheel so I am aware of the issue on my furnace which was getting a check up. Thanks to David blower and furnace are good shape now.Thank you Weather Master

  • Review 125 (2024-06-07 - Rating: 5)

    A/C went out last p.m. at 9:30. Weather Master came out this a.m. and fixed it. Apparently the thunderstorm knocked out the transformer to the circuit board. Brian came out and replaced it. Generally I am very pleased with the service. I have been with them for several years now.

  • Review 126 (2024-01-02 - Rating: 5)

    What a wonderful experience!!! I just bought a new home which came with new hvac system. During the first cold week of winter, my heat wasnt working and I called the emergency services number located on the thermostat. The customer service representative (Peggy I think) was very helpful and friendly. Less than 20 minutes later, Jake was at my door. Jake was very friendly and kind and got right to work. He explained everything and found the source of the problem. Jake took the time to teach me a few troubleshooting tips and tricks before ordering the necessary parts. Jake was amazing and a blessing to us in this situation. I am very thankful that he was available to help us. I would recommend this company to anyone looking for heating and cooling and other services that they provide.Sincerely,Decorde JohnsonUpdate: 1/2/2024Weather Master sent out Avery who was fantastic today to complete the service call previously mentioned in above post. Avery took the time to explain what he was doing and they give me tips to avoid future problems. I was very appreciative of Averys professionalism and his knowledge about my heating system. Will definitely recommend WeatherMaster for all your heating and cooling needs.Sincerely,Decorde Johnson.

  • Review 127 (2024-01-22 - Rating: 4)

    Our technician, Justin, was very polite and explained everything he was going to do. He also provided some helpful advice. We appreciated that he didnt pressure us to do any work that may have been unnecessary. He was quite knowledgeable in the furnace and heating field. Thanks Justin!

  • Review 128 (2024-01-18 - Rating: 5)

    Weather Master tech Justin came to my house today and it was the best sevice. Justin was early, covered his shoes and took great care when going into the the attic for my upstairs unit. He serviced both units, upstairs as well as downstairs, and provided me with information on an air purifier unit. Justin is exceptional.

  • Review 129 (2024-06-17 - Rating: 5)

    Johnathan was so respectful. He explained everything he was doing and was quick. I love Weather Master and their team

  • Review 130 (2024-05-09 - Rating: 5)

    Professional, thorough and efficient!Chris R. was the primary tech and he and his partner were great! They installed a new water line and were very considerate of my property and would definitely request them again.

  • Review 131 (2024-02-25 - Rating: 5)

    Just had a Lennox system (ML 17) put in for the downstairs. This is the second unit WeatherMasters did and they did another GREAT job. Good price, excellent work, and the entire experience was top notch. Other HVAC companies have tried to get my business, but these guys are the best Ive found. Shout out to Mike LeFrancois who patiently answered my many questions and texts, and a special thank you to Maureen who treated me like I was a member of the family. Excellent company and highly recommended! A+++

  • Review 132 (2024-11-22 - Rating: 5)

    Daniel Brown came out to do my AC & Heating tune up today. He is very knowledgable and explained everything along the way. He provided recommendations at the end of my service based on things he found (or in my case, suggestions for efficiency & improving my system). I trust Daniel to come back and complete all future services on my system. Thank you!

  • Review 133 (2023-11-12 - Rating: 5)

    The guys were very nice, professional & non intrusive.They answered my questions & they even cleaned up after themselves.I have used Mr. Plumber before and Ill use them again.Lee Simmons11/12/23

  • Review 134 (2024-06-27 - Rating: 5)

    Gabriel diagnosed and repaired my system within 1 hour. He was knowledgeable, professional, and answered all of my questions. Thanks!

  • Review 135 (2024-07-17 - Rating: 5)

    Came quickly and were very thorough. Technician William was amazing and explained things plainly.

  • Review 136 (2023-10-05 - Rating: 5)

    My technician was very thorough in his tune up check & found a low capacitor that could have failed at anytime. He explained that it was under warranty except labor * I told him to replace it . Heating checked out fine as we have a gas furnace. I am very grateful for his knowledge & honesty.

  • Review 137 (2023-11-28 - Rating: 5)

    Technician arrived on time, was friendly and explained in detail what he did and his findings. He showed me photos of the furnace inter workings and pointed out their relevance. It was a pleasure to meet the tech and I feel confident in his work.

  • Review 138 (2024-10-26 - Rating: 5)

    They have always done a great job. Their company installed original hvac systems 6 yrs ago for my builder. I have both a/c and furnace checks done each season. Safety is homeowners responsibility so I try to keep both items working properlyAll technicians have been respectful of both me & my home and answered my questions.

  • Review 139 (2024-06-27 - Rating: 5)

    William was great! Explained exactly what is wrong with my upstairs units. The kids are looking forward to getting the unit totally fixed!

  • Review 140 (2024-09-28 - Rating: 5)

    Service appt was great. Arrived on time, friendly, professional and knowledgeable!

  • Review 141 (2024-07-17 - Rating: 5)

    The service I have received has been great. The technicians have been knowledgeable and professional.

  • Review 142 (2024-07-14 - Rating: 5)

    The technician took care of my problems in a timely manner. He was a great technician.

  • Review 143 (2024-10-15 - Rating: 5)

    My personal experience with Daniel Brown today was one of exceptional satisfaction. His respectful & professional manner was of a nature that one doesnt encounter much these days. He not only educated me on the importance of maintenance & attention to detail but he also encouraged my focus on Weather Master as my future HVAV company. He seems to have moral & honest traits that would make any employer proud to have him on the payroll. I never met Danny before today, so my comments are of a purely customer related experience.Please let him know that he is valued as an employee who has brought a calm day to my otherwise panicky one. He has me toasty & warm in my now functioning heated home.Thank you for your time.

  • Review 144 (2024-04-06 - Rating: 5)

    Was a great experiece with Jonathan (tech), as always. He is a true asset to your organization. He does what he says he going to do and NEVER rushes through the job...does it right the first time.

  • Review 145 (2023-09-18 - Rating: 5)

    He was on time for the service, which I greatly appreciate. Very friendly. I have used WeatherMaster for several years and their technicians are quite knowledgeable and a trust this company to do quality work

  • Review 146 (2023-02-15 - Rating: 5)

    Brian was very professional. He is very very knowledgeable about what he told me. He explained everything in detail. He was very friendly and I was very comfortable with him. I requested that he comes back for my next maintenance. This man knows his stuff. Brian is a jewel and Weather Master should be proud to have him on staff. By the way. Susan the office manager was so kind to me. I suggest that if you use Weather Master if you you want it done right. Susan and Brian made me feel as if I have known them all my life. Good people, Great Company

  • Review 147 (2024-12-06 - Rating: 5)

    Wonderful service as always! The technician (Jason?) explained everything really well. And he changed the filter :)

  • Review 148 (2023-09-08 - Rating: 5)

    My AC went down when temps were over 100. The HVAC company that I normally use and have a maintenance contract with couldn’t ‘fit’ me in for 5 days! I called Weather Master at 4pm and they were out next day! Justin was great and very efficient. He replaced the capacitor in no time flat and got the cool air moving again. My family is grateful. That’s how you take care of a customer in an urgent situation!! Weather Master now has a new customer under contract and my old group just got fired!

  • Review 149 (2023-10-21 - Rating: 5)

    Called Weather Masters Heating & AC to check out an issue we were having with the furnace. Jake showed up on time and was extremely polite and professional. He quickly diagnosed the problem and even took time to show me the details of how our furnace works. He replaced the part and cleaned up the furnace area—Jake went above and beyond! Very thankful for him and Weather Masters. I highly recommend them for furnace/AC maintenance!—be sure to request Jake.

  • Review 150 (2023-10-25 - Rating: 5)

    Jake and William did an excellent job. We had an issue with blower motor and they took time to solve it. We are very, very pleased. We LOVE those guys.

  • Review 151 (2024-10-24 - Rating: 5)

    Executive was professional enough to address all the issues. Did thorough analysis of the issue reported. Great team.

  • Review 152 (2023-10-26 - Rating: 5)

    I had used Weather Master as my go to company for all heating and cooling issues or questions that arose while in my previous home. I was never disappointed, as their employee(s) were always pleasant, straight-forward, knowledgeable, solved the problem, and left me feeling that I got a good/fair deal (for my money).Upon purchasing my new(est) home a few years ago, I would call the builders HVAC installer when a question or issue arose. Last week I scheduled an appointment with WeatherMaster for my annual maintenance check-up. Bobby H. arrived at my house today, and as soon he began working, I was immediately reminded why I prefer WeatherMaster.-He explained everything he was doing in laymans terms.-Changed my air filters and (even) gave me a mini lesson on airfilter quality.-Addressed the task at hand-Presented me with (no pressure) options for improvements tomy existing system. I got another little education/lesson here.:)(I like learning if it helps me or saves me $$). :)Bobby H. represented the company well. But, throughout the years, Ive found WeatherMaster to be competent/reliable, and trustworthy.

  • Review 153 (2024-10-21 - Rating: 5)

    The technician was friendly, knowledgeable, on time and very personable. What a pleasure to be able to rely on a company which strives to give this same service with all their service calls.

  • Review 154 (2024-12-03 - Rating: 5)

    My heat wasn’t working because my gas company incorrectly locked my gas thing instead of a neighbor’s. I didn’t know this until William came out to help me this evening. He was super helpful and thorough and gave me tips for my thermostat too! HUGE shout out to William and his GM - you went the extra mile for me tonight and I seriously cannot be more thankful for what you did for me!

  • Review 155 (2024-11-07 - Rating: 5)

    William is great. Very pro active and helpful.

  • Review 156 (2024-06-29 - Rating: 5)

    Daniel Brown was our service tech and did a great and efficient job getting our A/C running on a 100 degree day. Thanks!

  • Review 157 (2024-03-06 - Rating: 5)

    I am always so impressed with Weather Masters technicians. They are always on time and if they are going to be early they always call. Very impressed with Felipe. So very friendly and respectful.

  • Review 158 (2024-07-11 - Rating: 5)

    Great company. Been using them for years. The technician was a nice guy.

  • Review 159 (2024-04-05 - Rating: 5)

    Jake was great! Very professional, knowledgeable and explained everything in language I could understand. He went over everything he did and made practical, doable solutions. I love Weather Masters!

  • Review 160 (2024-11-26 - Rating: 5)

    The gentleman that came out was wonderful. He was cordial , professional, didnt ask a lot of questions and answered all my questions. He is welcome back anytime.

  • Review 161 (2024-06-12 - Rating: 5)

    Thought Felipe G. was knowledgeable , gave great customer service . Listened to my concerns . Good representation of your company.

  • Review 162 (2023-11-12 - Rating: 5)

    Weather Master team (Chris) did a great job for me, Chris had to some detective work and found the issue that was missed by previous plumbers, he made sure it was done right and on time, greatly appreciate his professionalism and friendliness.

  • Review 163 (2024-09-13 - Rating: 5)

    I was empresses with the service but the gentleman forgot to turn the air back on before he left, and I had to stop my work to turn it back on upstairs and down.

  • Review 164 (2024-10-10 - Rating: 5)

    The technician was very thorough and professional. Highly recommended.

  • Review 165 (2024-05-30 - Rating: 5)

    My service professional name was David and he explained and advised me totally what needs to be done with my AC unit.He was very very good.

  • Review 166 (2024-12-25 - Rating: 5)

    Our technician, Mitchell, was extremely knowledgeable and efficient. It was a prepaid visit, but he was great about informing us of different plans and deals that the company offers.

  • Review 167 (2024-07-02 - Rating: 5)

    Technician was prompt with appointment time; Excellent service & very professional.

  • Review 168 (2024-04-16 - Rating: 5)

    This is the second maintenance appointment I’ve had with Nabil. He is thorough and efficient and quite helpful. He provided great service.

  • Review 169 (2024-09-04 - Rating: 5)

    Thanks, Gabriel, of Weather Master. Arrived on time, courteous and attentive. Explained in detail what to consider regarding repair or replacement of HVAC system. I will do business with these folks in the future.

  • Review 170 (2023-08-21 - Rating: 5)

    The techs that have come out have always been very professional and quick responses to get the service. William the AC repairman today was so very helpful and really explained things so I could understand. He went the extra mile in customer service and it was most appreciated.

  • Review 171 (2023-07-10 - Rating: 5)

    Weather master was the company that warrantied the plumbing and HVAC work for our new construction from Dan Ryan Builders. We had numerous home warranty issues and Ive probably had over 7 different techs and spoken to over 6 different people at their office over the last 12 months. Each and every time I was greeted by courteous and professional office and every single technician that came by was respectful of my home, property, and generally enjoyed working for Weather Master.I run a marketing agency so I talk to business owners every day from all different industries. It is rare to have a company culture where employees love what they do. As far as I can tell, Weather Master employees are just that.Most recently, I would like to specifically commend their team members such as Sterling, Brandon, and Josh. Again, everyone has been wonderful and they have a customer for life.I have one more pending issue with A/C vibrations in the wall but I am confident they will resolve this, same as the rest.UPDATE: Frank and Matthew took charge and were able to get to the root cause of the AC line vibrations/hums in a timely manner.

  • Review 172 (2023-12-08 - Rating: 5)

    Weather Master by far the most customer friendly HVAC business in the area. Hands down! The technician Joey that just provided service was top notch. I trust Weather Master to handle all my HVAC needs.

  • Review 173 (2023-08-29 - Rating: 5)

    Weather Master was professional, understanding and responsive with an urgent plumbing/sewage matter. They stand out for excellent customer service. Andre, the technician was awesome.

  • Review 174 (2024-03-20 - Rating: 5)

    Tech came to my house to do my yearly service check and he was AWESOME ! He truly defines the word professional. He was courteous, knowledgeable and made an awesome recommendation that will probably save me some money down the road. Great Job!

  • Review 175 (2020-06-30 - Rating: 5)

    This was our first time using Weather Master. I took advantage of their AC Tune Up special for this first call with them and immediately signed a annual maintenance contract. I can highly recommend them based on this experience.Andrew arrived on time, he was exceptionally professional and competent. He explained everything he was doing and why. He was very efficient and could not have been more courteous. He was respectful of house and diligent with Covid-19 protocols (he wore a mask throughout his time at our home). He was very comfortable as I was watching what he was doing (to learn) and he explained everything in adequate detail.

  • Review 176 (2024-10-17 - Rating: 5)

    The service technician was prompt and courteous. He did his work quickly and was on his way. He also answered my questions clearly and logically.

  • Review 177 (2024-02-06 - Rating: 5)

    Tech is so knowlegable & friendly. I also appreciate the fact that i have had the same technician the last few visits, so he is familiar with my system & more importantly, we are familiar with each other

  • Review 178 (2024-10-20 - Rating: 5)

    The tech came by to prep my HVAC system for winter. He was very pleasant and efficient.

  • Review 179 (2024-05-08 - Rating: 5)

    Tech was kind and informative. He showed me pictures of my HVAC readings and AC readings. It was nice to have the same Tech that checked out my HVAC 6 months ago.

  • Review 180 (2018-10-26 - Rating: 5)

    I was experiencing problems with my heating unit (the fan would keep running even after I shut the unit down). I called Weather Master and they added me to their service schedule very quickly. The technician that came to inspect the unit and perform the work, Jake C, did an outstanding job. He was extremely knowledgeable and very polite. He explained in great detail what was going on with the unit and what steps would need to be taken to correct the malfunction. He checked with his office to get me the best price possible and I am very thankful for the courtesy shown to me. This is a top notch company and I have always been very pleased with their products and service. Jake C, you are the best !! Thank you so much.

  • Review 181 (2024-03-18 - Rating: 5)

    Chris and Jayme were here to put in a new water heater. I couldnt ask for two better guys to do the work. Chris explained everything to me and we got things settled in no time. Great work guys!!!!!!!!!

  • Review 182 (2024-06-03 - Rating: 5)

    Love Weathermaster! Excellent customer service, employees always polite, respectful, and they call before they’re stopping by to make sure good time. Jake is awesome 👏

  • Review 183 (2021-03-02 - Rating: 5)

    Your Technician just completed services at our residence. He arrived on time and completed all tasks in an efficient and professional manner. He has a very positive and friendly demeanor - very easy to relate to. He listened to our concerns and offered good advice on how we could proceed. I think he is an excellent representative of Weather Master or any company he would work for. Consequently, I was confident in his ability and initiative to do a complete, thorough job. I have no problems with him returning anytime.

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