Emmetts Plumbers

Photo of Emmetts Plumbers

Located in Kilgore, Texas

Address: 1420 N Longview St #4500, Kilgore, TX 75662, United States

Phone: +1 903-364-7313

Rating: 4.6

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  • Plumber

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Comments

  • Review 1 (2024-12-24 - Rating: 4)

    Id like to express my gratitude to Emmetts Plumbers for proving their reputation right. Danny visited my home today to inspect a leak under my kitchen sink. He immediately identified the problem and clearly explained the necessary repairs. Not only did he fix the leak, but he also installed a new kitchen faucet and resolved some other plumbing issues. Danny demonstrated great patience, professionalism, and politeness. His work was thorough and he even cleaned up after finishing the job. I would highly recommend Danny and his team for all your plumbing needs. Well done, Danny.

  • Review 2 (2025-01-08 - Rating: 4)

    My interaction with Emmetts Plumbers was top-notch from the get-go. I rang up the office to arrange for a plumber to come and rectify a leak that had occurred in our sprinkler system. The representative I spoke with was incredibly helpful, scheduling an appointment for me in just a few days. The plumber, lets call him Danny, sent me a text to inform me he was en route, and he arrived exactly when expected. Danny was fantastic! He not only resolved the problem but also provided beneficial advice on a few other plumbing matters within the house. I cant recommend them enough!

  • Review 3 (2024-12-12 - Rating: 5)

    We recently engaged the services of Emmetts Plumbers to carry out a comprehensive replacement of all the galvanized pipes in our house. This significant task also involved changing the pipe from the main water line to our residence and setting up a new water heater. The duo of Danny and Brady, who attended to us, were absolute professionals. They were well-prepared to answer any queries we had regarding the task at hand. What impressed us further was how we were always able to use our plumbing facilities after theyd wrapped up for the day. The project was executed flawlessly and in line with the initial plan. In areas where they had to remove some drywall to access the pipes, they did so in a manner that facilitated easy repair by the drywall repairman. Moreover, at the end of each day, they ensured the work area was tidy by cleaning up and disposing of any old pipes and other debris. They did a fantastic job! We really needed this overhaul and we couldnt be more satisfied with the outcome!

  • Review 4 (2024-10-04 - Rating: 5)

    Our bathtub drain in our long-standing home gave out, prompting us to upgrade to a walk-in shower. Were extremely happy we chose this particular plumbing service. They were prompt in their response, performed outstanding work, and were professional, efficient, and punctual. The communication from their end was absolutely flawless. Brady, their tile subcontractor, was also exceptional. He was very friendly and took immense pride in his work. To sum it up, the job was completed promptly, they showed great respect for our property and our timetable. They did an amazing job. We would certainly endorse them and plan on employing their services again in the future.

  • Review 5 (2024-11-06 - Rating: 5)

    Had a fantastic experience today with a popular plumbing and drain service. My water heater is nearly two decades old, and I was keen on getting an estimate for a replacement. Seeing their impressive online reviews, I decided to give them a call. Their team responded within the hour, and after providing some additional information, we scheduled an appointment for today. Brady was the one who came to my place, arriving punctually (they even provided a link so I could track his arrival time, which was incredibly convenient). He inspected my existing unit and found no leaks, confirmed it was still working efficiently and suggested I keep it for the time being - amazing! For my peace of mind, I asked for a quotation, which included multiple options, all of which were very helpful and reasonably priced. While Brady was there, I had him take a look at my sink and he will be providing estimates for its replacement as well. He also took the initiative to adjust my water pressure, which was low, at no extra charge - astonishing! If youre in need of a comprehensive, highly knowledgeable plumbing team, I highly recommend this service.

  • Review 6 (2024-11-17 - Rating: 5)

    I reached out to Emmetts Plumbers for a new water heater installation. Jordan was assigned to the job and he performed it efficiently without any hiccups. During his visit, I brought up an issue we were experiencing with our water pressure. Jordan promptly carried out some tests, diagnosed the issue, and fixed it swiftly. His professionalism and politeness were commendable. The quality of the repair was top-notch and the pricing was more than reasonable. They will be my go-to whenever I require plumbing services in the future. UPDATE: I reached out again for a problem with a shower valve. Just as before, Jordan was quick to address and resolve the issue. The charge was fair and Im truly satisfied with their service.

  • Review 7 (2024-10-31 - Rating: 5)

    I reached out to Brady last night to fix the faucet on my hot water dispenser. The next morning, he arrived promptly, initially believing his task was to attach a hose based on the photo I had sent him the previous night. On arrival, he quickly understood that I required both the hot water and kitchen faucet to be replaced. The plumbing was severely corroded, necessitating the removal of the entire setup and starting afresh. Brady, along with his assistant Jordan, were exceptional. They even attended to a minor leak from the existing hot water tank by replacing an O ring. They left the place neat and tidy as well! They devoted 2 hours of their time, and the service was delivered right at my doorstep. The invoice was below $600, which I found very reasonable. I wouldnt hesitate to contact Emmetts Plumbers for any future plumbing work. My only wish is that I had reached out to them sooner for some of the other jobs Ive undertaken at my place.

  • Review 8 (2024-11-15 - Rating: 4)

    Fantastic service! Our water heater decided to quit on us as I was preparing to leave for a trip on a Sunday. I immediately phoned Emmetts Plumbers and had a chat with Danny about the predicament, especially since my family was going to be left without hot water. Danny guided me on how to reset the water heater to ensure we had a temporary solution until I returned. He even stayed on the line with me to confirm that the heater was functioning properly. Upon my return, I organized an appointment with Danny to get the water heater replaced. His service and professionalism were top-notch! I was extremely satisfied with how everything turned out. Its rare to come across individuals in the plumbing industry who are this devoted and helpful. If youre ever in need of a plumber, I cant recommend Danny at Emmetts Plumbers highly enough.

  • Review 9 (2024-10-20 - Rating: 4)

    Emmetts Plumbers came to my rescue when I needed them. They efficiently installed a number of faucets, a bath/shower set, and fixed my hot water heater. Their service was both courteous and professional. Jordan and Brady, the plumbers who took on the project, took great pride in their work and clearly had the necessary experience. They clarified the tasks involved, suggesting multiple approaches, and allowed me to choose the method I felt was most efficient and cost-effective. A job truly begins with the initial contact with the company. Their office staff makes scheduling a breeze, transforming complex situations into ones that ease your worries. I found myself without hot water for a whole weekend. Danny was quick to address my concerns over the phone and maneuver around any barriers that could have delayed the repair of my hot water heater. He sought out ways to be supportive, arranging for a plumber to arrive just an hour after they opened. It was incredible to feel understood and to witness his genuine concern in sending help promptly. I can confidently say that Emmetts Plumbers is professional in all aspects. They have the experience to complete the job, work efficiently, and take great pride in their work. They have become my first choice for any plumbing projects or repairs I may need in the future.

  • Review 10 (2024-10-28 - Rating: 5)

    I would definitely suggest this plumbing service. We found an unexpected leak in our shower wall and reached out for help. The helpful guy, Brady, on the other end of the phone set up an appointment swiftly and thoroughly detailed our choices and their respective prices. The plumber, Danny, who arrived was outstanding. He promptly pinpointed the issue, laid out our choices along with their accurate costs, and provided honest insight on what would be the most effective choice considering both time and expense. There was no attempt to sell us more than we needed, and no pressure to opt for a more expensive solution. The actual repair was speedy and proficient. We now have a leak-free shower and trust that its a long-term fix.

  • Review 11 (2024-11-02 - Rating: 5)

    INCREDIBLE!!!!!! 5 stars simply dont do justice to my experience with Emmetts Plumbers. If possible, Id give them a whopping 50 stars! I reached out to them on a weekend and got a callback in a mere 4 minutes. I informed Danny that I required my drain to be unclogged. I explained that it was connected to my septic system and was located under a concrete slab. Danny promptly gave me the base price and arrived shortly after our conversation to assess the situation. Not only did he fix the clog, but he also took the extra effort to clean the line thoroughly. It was among the most severe blockages he had ever encountered, to the point where my drain even damaged a piece of his equipment. Nonetheless, his attitude was commendable; he was extremely friendly, thoroughly professional, and courteous. The clog was so severe that Danny had to stay here longer than anticipated. However, he adhered to the flat rate he initially quoted, with no price increase. He also suggested some products that I could buy to maintain the drains cleanliness in the future. Importantly, these werent items from Emmetts Plumbers, but rather things I could easily purchase from local stores or online platforms. He even made the effort to pull up these products on his phone to show me his recommendations. I cant recommend Emmetts Plumbers enough - they are simply top-notch!

  • Review 12 (2024-10-15 - Rating: 4)

    We experienced a significant water main leak and sought estimates from two companies. Their quotes were astronomical, involving massive disruption to our front garden and paving stones. I decided to do some digging and found that Emmetts Plumbers had fantastic reviews on my local online community app. I contacted them late in the day and Danny answered, expressing genuine concern about our lack of water due to the shut-off. He assured us they would arrive the next day between 10am and noon, despite their busy schedule. To my delight, Danny called me early the following morning, saying he could be there in 10 minutes. It was unbelievable. True to their word, Emmetts Plumbers arrived and Jordan quickly identified the suspected leak location... just three feet from the meter. Brady then dug a small trench to confirm the leaks location and cause. It was due to a defective joint, which Jordan promptly replaced with a top-notch, heavy-duty pipe joint. He also verified that our existing water pipe was high quality and didnt need replacement. No destruction of our front garden or paving stones was necessary, and best of all, the cost was a fraction of the exorbitant estimates provided by the other two companies. I was upset with the previous companies, particularly one that falsely claimed our existing pipe was defective and banned, without even inspecting it. Emmetts Plumbers were consummate professionals, leaving our landscaping in even better shape than before. We now have a reliable, affordable, and trustworthy plumber service in Kilgore we can always count on.

  • Review 13 (2024-10-19 - Rating: 5)

    I reached out to Emmetts Plumbers and within 10 minutes, I received a call back from Danny. I needed to have the drainage system set up for my new sink, and he promptly arrived and completed the task within an hour. Danny did an outstanding job, ensuring there were no leaks, and my family now has a functional kitchen sink again. In the past, my experiences with other plumbing services have been less than satisfactory. However, I am relieved to have finally found a reliable solution for all my plumbing needs. A big thank you to Danny from Emmetts Plumbers!

  • Review 14 (2024-12-18 - Rating: 5)

    The best decision we ever made was reaching out to Danny at a particular plumbing service. He and Brady quickly identified the problem with our blocked sewer line as a rupture - a rupture that had been caused by a large utility company and their affiliate. Danny was there for us throughout the entire claims process, promptly responding to all our messages and calls, and most importantly, standing by his work. And you know what? He was absolutely right in his diagnosis, and at the end of the day, the affiliate had to accept that they had damaged our line. We simply cannot praise Dannys technical prowess, professionalism, and honesty enough. Without Dannys assistance, we would have been completely lost and potentially facing thousands in unexpected expenses. We will forever be thankful that we contacted this plumbing service first!

  • Review 15 (2024-12-22 - Rating: 4)

    Request for Jordan when you make a call. He is incredibly professional and detailed. I reached out to Emmetts Plumbers regarding a malfunctioning Navien tankless water heater issue. The company was able to dispatch a plumber to my location within an hour of my request, which is quite exceptional in the current plumbing industry. The plumber that arrived was Jordan. He conducted a comprehensive analysis and inspection to determine the root cause, and indeed he did find it. He was professional and took the time to explain the issue to me in a way that I could understand. I highly recommend requesting for Jordan when you call Emmetts Plumbers for any plumbing repairs. I would suggest him to anyone who needs plumbing work. Hes fantastic, prompt, and efficient. Thanks to Jordan, Ive been spared from a major headache!

  • Review 16 (2025-01-06 - Rating: 4)

    Emmetts Plumbers offered a fair price for a high-quality drain cleaning service using a power snake. I was pleasantly surprised that they also used a camera at no extra charge, which made the job quicker as it was easier to see where to insert the snake. brady came out to follow up on the work required after the drain cleaning and camera assessment were done. He delivered a top-notch service that you dont typically get from other plumbers. He patiently explained the hydrojet and descaling process. Despite the task taking 6 hours, brady remained professional and kept a positive attitude, even cleaning up afterwards. I would definitely choose them again for any plumbing needs. Their team is highly knowledgeable and they provide first-rate service! If you ever need your sewer pipes lined, these guys offer the best warranty - an impressive 75 years.

  • Review 17 (2024-12-27 - Rating: 4)

    Im over the moon! jordan from the plumbing service rang me up to tell me his arrival time and checked if it was alright with me. thats a first for me. once he got here, he checked out the leaky spot and provided me with a fair quote. the fix was done in no time and he made sure the leak was completely gone. he was a true professional - respectful, well-mannered and went above and beyond. i would strongly suggest this plumbing service and wont think twice about calling them in the future if needed. thanks for the top-notch job.

  • Review 18 (2024-10-30 - Rating: 5)

    Finding a reliable and dependable plumber can be a challenging task. We experienced a slab leak underneath our home, and were glad we chose Emmetts Plumbers to handle it. Jordan, a seasoned plumber with two decades of experience, attended to our issue. He pinpointed the leaks origin, requiring him to use a jack-hammer to access the copper pipe through the foundation. The team successfully repaired the leak using a unique expandable tubing designed to prevent any issues with freezing. They also sealed the hole by filling it with concrete. All of this was accomplished in approximately five hours. The teams professionalism extended to their clean-up duties. We highly endorse Emmetts Plumbers for all your plumbing needs. To top it all off, their pricing was the most competitive among all the estimates we received.

  • Review 19 (2024-11-08 - Rating: 4)

    Danny was my plumber. Hes easy-going, reserved, and very courteous. I appreciate his quiet demeanor and I dont mind people being reserved. Sometimes, we put unnecessary pressure on individuals to be outgoing when its not their nature. I wanted to observe each step of the service, but I didnt want to make him uneasy. However, apart from Dannys excellent service, I found the $450 fee for the plumbing work at Emmetts Plumbers to be reasonable. It was a mere $5 more than another company, but they didnt provide a comprehensive explanation of what I should expect. Emmetts Plumbers did, so if you have a leaking pipe or faucet and youre unsure where the leak is coming from, this is a viable option.

  • Review 20 (2024-09-19 - Rating: 5)

    The old toilet in my house was practically falling apart - the internal screws were covered in rust and the seal securing them had completely deteriorated. When I tried to clean it one day, I accidentally shook the tank too much and it ended up draining completely in just a few minutes. In a panic, I reached out to Emmetts Plumbers and was pleasantly surprised when they managed to send someone over the very same day. The administrative team that assisted with the toilet replacement were incredibly understanding and patiently answered all my questions, no matter how many I had. The plumber who arrived, Danny, was simply fantastic! His knowledge was impressive, he was upfront about the costs, and he provided a wealth of information about the new toilet, including its drainage system. Ive had my fair share of experiences with various local plumbers, but Danny and the team at Emmetts Plumbers have undoubtedly been the best to deal with in Kilgore!

  • Review 21 (2024-11-04 - Rating: 5)

    Danny and his team went above and beyond to not just unclog a stubborn drain, but they also uncovered and FIXED a multitude of issues left unresolved by the initial plumbers who worked on our brand-new home. From misinstalled water heaters to improperly fitted faucets and insufficiently waterproofed basement floors, Danny was always quick to respond whenever a new issue cropped up. His problem-solving abilities truly stood out to me because he never takes shortcuts, hes trustworthy, and his evaluations are incredibly detailed and exhaustive. Were extremely grateful for the numerous times hes come to our rescue, even on his days off during public holidays when theres a messy drain to clear. Hes an absolute star and his team is courteous, professional, and efficient. Honest and dedicated plumbing professionals are few and far between these days, so I genuinely appreciate Danny, his team, and their strong work ethic.

  • Review 22 (2024-08-29 - Rating: 4)

    I noticed a water leak in my garbage disposal and reached out to Emmetts Plumbers for help. Despite not having an appointment, I was pleasantly surprised when I received a call about an hour later, informing me that a plumber, Danny, would be available shortly. Upon his arrival, Danny quickly identified that my 11-year-old disposal was near the end of its lifespan. He suggested a replacement disposal that boasted more features than the old one. I agreed with his recommendation. Danny managed to install the new disposal in less than an hour. I was truly amazed by his plumbing expertise and the speed at which he fitted the new disposal. All things considered, it was a fantastic experience with Danny from Emmetts Plumbers!

  • Review 23 (2024-11-12 - Rating: 5)

    Danny picked up the call instantly when I contacted him. My problem was with my boilers pilot light, which just wouldnt stay lit. I informed him that I had already replaced the thermocouple. Danny acknowledged this and immediately knew the right course of action. He gave me a quote, and impressively, the final cost didnt exceed this initial estimate. Danny ensured to clean up after the job, disposing all the waste properly. Throughout the service, both Danny and his assistant, Jordan, wore masks, following all safety protocols. Their professionalism was exemplary, and Im quite certain Ill be contacting them again, especially when its time to replace my water heaters in Kilgore.

  • Review 24 (2024-09-21 - Rating: 5)

    My water heater was practically falling apart. It was slowly leaking water, and it was only a matter of time before it would completely give out. I sent out a plea on Facebook and a plumbing company promptly responded. Brady from the plumbing team was incredibly friendly and his customer service was top-notch. He set clear expectations from the start, provided an honest quote that didnt fluctuate. Their impressive ratings were justified by the quality of their service. As someone who works in customer service, Im not easily won over, but this plumbing company surely did. Anyone in Kilgore with a plumbing issue should definitely have this team take a look. Their work is commendable and they truly deserve all the positive feedback theyve received.

  • Review 25 (2024-10-02 - Rating: 5)

    I encountered a significant plumbing issue during the late hours. After reaching out to multiple emergency plumbing services, I connected with a plumber from Emmetts Plumbers. The gentleman, Jordan, whom I communicated with during that night and the following day, offered sound advice, listened carefully to my concerns, and understood the nature of my problem. I also had a conversation with Brady, another staff member, who, along with another gentleman, provided excellent customer service. Even though my plumbing problems were eventually resolved by property management, I was relieved to know that Emmetts Plumbers was ready and prepared to assist me. I am truly grateful for their readiness to help.

  • Review 26 (2024-09-26 - Rating: 5)

    Ive been a loyal client of emmetts plumbers for what feels like forever and they have always been reliable. Today, i somehow managed to rip my water hose connection right out of the barn wall while trying to stop a leak. Yes, it was incredibly ancient. Roughly 15+ years ago, this same company had installed it. Theyre expected later today and i have full confidence theyll repair it with a new connection that will be as robust as the previous one. There are services i have come to trust completely because i know the reliable ones, and i can assure you, this plumbing company is certainly top-notch! Danny was the one who came and resolved my issue in no time at all, he was very meticulous and a pleasure to interact with - even my new rescue dog took a liking to him :-)

  • Review 27 (2024-07-15 - Rating: 5)

    Jordan from Emmetts Plumbers in Kilgore was impressively professional, and we felt at ease with him. His direct explanation of the plumbing procedures instilled in us confidence that we were interacting with a seasoned plumber far more experienced than his years might suggest. Were enthusiastic about the services he will provide for the completion of our project. I would wholeheartedly recommend Jordan from Emmetts Plumbers. The company is now under new management and they are providing outstanding service.

  • Review 28 (2024-11-19 - Rating: 5)

    My first communication with this plumber company took place in early winter, when i required assistance for a main drain blockage. i had two technicians, brady and jordan, visit for a check-up. both of them were highly professional and efficient. however, a week later, the same issue resurfaced. it took me three attempts to get through to the company, after which, they dispatched a team equipped with a camera. this team discovered that a tree root had damaged the outgoing sewer line. i then requested for a quotation to rectify the issue, which was eventually provided by the owner, danny. according to his evaluation, the sewer line needed replacement, and this would cost approximately $5000. the very next morning, a team arrived to commence the work. while they were working, i was relieved that there were no children or elderly individuals in the neighboring houses due to the inappropriate language used by the crew. the plumbers performed the job well, but they could have improved their communication with me, the customer. once the task was done, i noticed that my yard was left in disarray with mounds of dirt and large roots protruding from the ground. i reached out to danny, who reminded me that they were a plumbing firm, not landscapers. i feel that improved communication could have avoided this misunderstanding. nonetheless, they did a commendable job at resolving the plumbing issue.

  • Review 29 (2024-09-14 - Rating: 4)

    Terrific service! After returning from an extended trip, i discovered a small pond in my kitchen. Clearly, the pipes beneath my kitchen sink had been leaking for a while before i got back. i reached out to Emmetts Plumbers and was informed that all the piping needed to be replaced; they provided a fair estimate and i gave jordan the green light to begin work. However, after working for a bit, jordan determined that the issue was much less severe and gave me the updated cost. He couldve easily overcharged me and not kept me in the loop. i genuinely value the honesty.

  • Review 30 (2024-07-06 - Rating: 4)

    Weve engaged the services of various plumbing businesses previously, but this one takes the cake. Brady, the plumber who assisted us, was extremely clear and professional. It was evident that he has been in the plumbing field for a long time. He managed to solve a complex shower faucet issue that weve been struggling with for a while. The job was of top-notch quality. I would definitely recommend them to friends and family in Kilgore.

  • Review 31 (2024-07-07 - Rating: 5)

    When my toilet sprung a leak just before the weekend, it was a real crisis. But within 20 minutes, Brady was on the scene, trying his best to rectify the issue. Unfortunately, the toilet was beyond repair. Brady quickly bought a new one and was back in a few hours. i overheard him on the phone, making adjustments to his other appointments for the day to ensure my emergency was taken care of. He was timely, did exactly as required and was polite and professional. I had a fantastic experience with this plumber in Kilgore and am grateful for his hard work.

  • Review 32 (2024-11-10 - Rating: 5)

    I called for a plumbing service and danny came on the same day. i appreciate him making time for me. we had a lot of problems with the toilets and showers in the house because they werent draining properly. danny looked into different plumbing issues around the house and found out that the main line leaving the house was clogged. he fixed it. he then checked all the toilets, sinks, and showers to ensure they were all working. danny was professional, efficient, and knowledgeable. i wouldnt think twice about using this plumbing service again and id suggest them to my neighbors.

  • Review 33 (2024-10-18 - Rating: 5)

    The dynamic duo of Jordan and Brady from Emmetts Plumbers, both seasoned drain specialists, demonstrated remarkable efficiency, expertise, and politeness. For two decades, Ive inhabited my home, a 1954 gem, grappling with grease obstructions and invasive tree roots in my sewer lines. Despite my best DIY efforts, and numerous calls to other professionals, the lines never seemed to flow as smoothly as they should have. I resigned myself to the idea that this was just part and parcel of living in an older house. However, Jordan and Brady not only managed to clear the stubborn blockages after my most recent unsuccessful DIY project, but they also expertly diagnosed the real issue. Utilizing their cutting-edge camera technology, they identified precisely where the roots were penetrating my main line. This they recorded onto my USB thumb drive in real time while I watched. I now understand that theres no need to excavate and replace my entire sewer line. Instead, the root invasion is concentrated in a four-foot section of the 70-foot main line. The two plumbers are local guys, committed to upholding their professional reputation. They even graciously offered me a discount on the overall cost, unprompted. As Jordan put it, Were part of this community. We want to be greeted warmly by our customers, not avoided because they feel weve overcharged them. If only all service providers operated with such integrity!

  • Review 34 (2024-10-10 - Rating: 5)

    I had to ring Emmetts Plumbers to arrange the fitting of a leak detection system. danny turned up and got the unit in place in no time at all. He was thorough and took the job seriously. He put in a Flo by Moen. Great job, well done! we feel so lucky that we stumbled upon Emmetts Plumbers when we needed to repipe the whole house. The price tag for the job was absolutely fair. They were really thorough and precise with their work. Big thanks to brady, jordan, and danny once more. You did a wonderful job, guys! were genuinely pleased and we would wholeheartedly recommend them to anyone who might be dealing with a slab leak like we were. Get them to fix your slab leak and repipe your property. Dont put your trust in anyone else. Get them in to sort out your plumbing issues or fit your water heater.

  • Review 35 (2024-05-07 - Rating: 5)

    I am totally delighted with the plumbing services I got from beginning to end from Emmetts Plumbers. Danny was very nice both on the phone and face-to-face. He was polite, clean, and extremely professional. The following day, I was pleasantly surprised when Jordan from Emmetts Plumbers rang me up to check on how everything went in Kilgore. Its so nice to see such a high standard of customer service! I didnt think anyone did that anymore!

  • Review 36 (2024-07-03 - Rating: 4)

    Danny did an exceptional job installing a new sink, gas line, and kitchen faucet in Kilgore. He was punctual, dedicated, and professional, treating each task individually and delivering top-notch service. Every installation was completed skillfully, and Danny was courteous, tidy, and communicated effectively throughout the process. I cant praise Danny enough.

  • Review 37 (2024-07-06 - Rating: 5)

    Communication was great and Brady demonstrated impressive knowledge about his plumbing trade. The pricing was justifiable. A fantastic job was done by a very reliable plumber. I will recommend your services to friends and family for sure. You have impressed me, Brady, in Kilgore.

  • Review 38 (2024-06-17 - Rating: 5)

    I managed to arrange an appointment within 24 hours to remove a blockage in my main sewer line that had overflowed into my house. Our plumber, Danny, was courteous and addressed all of my inquiries, providing the best answers he could to assist me in deciding on any future plumbing work that might be required. He successfully eliminated multiple blockages before a predicted winter storm in Kilgore.

  • Review 39 (2024-04-05 - Rating: 5)

    Emmetts Plumbers provided a quick and efficient water heater installation at a fair price in Kilgore. What impressed me most was the lack of any additional cost on the installation after the initial quote over the phone. Ive encountered some other companies that give a lower quote over the phone but then increase the estimate once they arrive in person. I appreciated the honesty and transparency of Emmetts Plumbers and would highly recommend them. Brady, Jordan, and Danny were all fantastic to work with.

  • Review 40 (2024-06-27 - Rating: 5)

    Danny and Jordan were dispatched to assist us on two separate occasions each, and they were superb during each of their visits! Both were professional, paid close attention as we outlined our plumbing problems and worries, and were swift in carrying out their duties. We are delighted with the services they provided in Kilgore!

  • Review 41 (2024-07-15 - Rating: 5)

    I required urgent assistance with my continuously running toilet. when i placed my call, brady promptly responded and was at my place in kilgore within 45 minutes. his understanding of my predicament and desire to help was evident. he replaced the necessary parts swiftly and even offered handy advice for future reference. bradys professionalism, empathy, and outstanding performance truly impressed me. under the new management, the companys service has dramatically improved. i highly recommend them!

  • Review 42 (2024-06-29 - Rating: 5)

    Jordan showed up a bit after the expected time, but he made up for it with his unique style of professionalism and his eagerness to learn. The cost at emmetts plumbers was a premium, reflecting the quality of their services. My encounter with jordan and the rest of the team at emmetts plumbers was quite a journey. I can confidently recommend them and im looking forward to being a repeat customer in kilgore.

  • Review 43 (2024-07-18 - Rating: 4)

    We reached out due to a malfunctioning bathroom fan and some leftover components from an ancient security system. danny quickly determined the issue was with the switch, not the fan itself, and luckily had some spare bolts to replace the ones we had misplaced. we had previously contacted another service who had quoted us $500 just to replace the fan! danny also efficiently dealt with the old security system. he was courteous, wore shoe covers and a mask, and finished the job in less than an hour. this plumbing service, now under new management, has definitely improved and we look forward to using their services again in kilgore. thank you!

  • Review 44 (2024-06-24 - Rating: 5)

    Emmetts plumbers is a highly skilled outfit. before their man danny arrived at my place in kilgore, they sent me a snapshot of him. danny checked out my plumbing issue and emailed me the quote. i accepted the quote. he was supportive and explained everything clearly. im thrilled i found such a top-notch plumber. ill be ringing them for all my future plumbing needs. thanks! =)

  • Review 45 (2024-03-27 - Rating: 5)

    I reached out to Emmetts Plumbers and they were able to book me on the same day. The plumber, lets call him Jordan, was outstanding. He quickly identified the problem, clearly explained what was wrong, provided an estimate, bought the required part, and fixed it! The service from both the individual on the phone and Jordan was top-notch. It was an excellent experience in Kilgore.

  • Review 46 (2024-06-22 - Rating: 4)

    I was amazed by the extraordinary job Brady from Emmetts Plumbers did, he truly exceeded expectations! He operates out of Kilgore. I wholeheartedly recommend him. Im completely satisfied with him and wont be calling anybody else! Ill update this later with his contact details! Excellent work!

  • Review 47 (2024-04-03 - Rating: 5)

    I was assisted by two fine professionals, Brady and Jordan, who came to rectify a problem with a blocked pipe at my residence in Kilgore. Their manners were impeccable and their assistance invaluable. In addition to performing the job, they took the time to illustrate and elucidate the issue. They successfully removed the roots that were the source of the blockage, and they even aided me in saving money by providing a discount coupon. I was thoroughly satisfied with their plumbing service!

  • Review 48 (2024-06-18 - Rating: 5)

    Norah was replaced by Jordan, who was just as considerate and punctual. He surveyed the task of linking a fresh bathroom sink to the vintage pipes in my kilgore home. Jordan presented me with 4 possibilities, gearing me up for the most challenging outcome. However, the situation ended up being one of the simpler scenarios. My sincerest thanks to Jordan.

  • Review 49 (2024-04-14 - Rating: 4)

    Danny (1425) did an outstanding job sorting out our drain issue (clearing it out to the main line) for emmetts plumbers. he arrived as promised and immediately got down to business. He finished the work within 30 minutes and carefully explained what hed done, what i should do next, and what to expect regarding the follow-up service in kilgore. i would definitely hire him again.

  • Review 50 (2024-04-11 - Rating: 5)

    Danny showed up on Christmas Day and expertly repaired my parents sump pump in their waterlogged basement in Kilgore. Not only that, he also managed to get their building heater and hot water system functional again. His speed, expertise and customer service were absolutely top-notch. He really saved the day for us.

  • Review 51 (2025-01-05 - Rating: 5)

    Our toilets water shut-off valve and the main basement shut-off valve needed replacing. Jordan arrived early, thoroughly explained the process, and completed the work efficiently. The area was left spotless and the pricing was superb. As a result, weve decided to make them our go-to plumbers. Theyve been highly recommended. We also needed to replace our furnace and air conditioner, and they even threw in a brand-new hot water heater. The project was managed by Danny, who along with his crew, always arrived on time, explained everything in detail, and ensured we understood everything before leaving. This is a top-tier plumbing company, among the best I have ever hired. I have complete trust in them and wouldnt hesitate to use their services again. On another occasion, we had a few minor issues and called Brady, who promptly fixed them. The service was exceptional. During another visit, we had a leaking outdoor faucet. Not only did they fix it, but they also took extra steps to rearrange the piping for easy servicing in the future, all at no additional cost. There was an incident where we experienced a loud noise vibration in the basement related to the water pressure valve control and flow. Brady quickly identified and fixed the issue, even going the extra mile to spot and repair other defects. The service was prompt and excellent. On another occasion, we had a different plumbing issue in another part of the system. Jordan provided lightning-fast service, from the moment we called to when the problem was fixed. His skill level was impressive, and he was friendly and informative throughout the process. There was a small issue with the bill, but the office promptly resolved it. I can confidently say this plumbing company is among the best service providers Ive dealt with in my 80+ years.

  • Review 52 (2024-04-09 - Rating: 5)

    The professionals at this plumbing service definitely have a mindset that prioritizes work. i had a complex plumbing issue that needed a creative solution and proper execution. jordan and danny were not only good at their job but also quite friendly. if youre in kilgore and need assistance with any plumbing issues, these guys are the ones to call!

  • Review 53 (2024-12-16 - Rating: 4)

    Not sure why, but my remarks werent linked with the picture. Anyway, I must applaud Brady and the entire team at a certain plumbing service for their great work on replacing my water heater at my residence in Kilgore. Brady, the service professional, was punctual and prepared to complete the task at hand. Even though the old unit, put in place over a decade ago, was beyond repair, a fresh unit was fitted seamlessly. Brady was exceptional, the installation made even simpler with the inclusion of a cut-off lever for future upkeep. His work was top-notch, swift, and neat. I personally would, and do, recommend this plumbing service to my friends and family for any plumbing needs they may have. A big thanks to Brady again for his skilled professionalism and superior craft.

  • Review 54 (2023-03-21 - Rating: 5)

    A repairman arrived to my residence and installed a nest thermostat. He ran a new wire set up the thermostat explained its use and in the process fixed some wiring on my furnace. Couldnt be more satisfied. This all occurred 2 hours after I called. The price was 70.00 cheaper than another Heating and Cooling company in my area. Tech was neat and picked up after his work. Work was done and Highly recommend this company to do a super job for your needs.

  • Review 55 (2023-07-09 - Rating: 4)

    Vincent arrived today to do our yearly heating system maintenance. He noticed our water heater is starting to go out and offered to provide a quote, without being pushy. He gave us multiple options and checked else. and knowledgeable about his job.

  • Review 56 (2023-07-31 - Rating: 5)

    Each of the plumbers are skilled and knowledgeable. They are kind and spend time helping you understand the issues. They are always on time for appointments and go above and beyond to ensure you are thrilled with their work. Appointments are scheduled and they perform terrifc work quality.

  • Review 57 (2024-10-06 - Rating: 5)

    I might be a bit behind in expressing this, but you guys are simply fantastic. I cant shower enough praises on Emmetts Plumbers. I called for a plumber and Danny showed up at our residence. He was not only extremely pleasant but also very supportive. He managed to complete his work in just 40 minutes. To top it all, he arrived at the agreed time, in fact, he was ahead of schedule! He ensured that our newly installed toilet was functioning correctly without any leaks. Since my positive experience with your services, Ive recommended numerous individuals to you. Thank you for being such a dependable service provider. Well definitely be in touch for future plumbing needs.

  • Review 58 (2023-09-07 - Rating: 5)

    Trenton Jenkins was supportive and thorough. He restored our main water line valve and removed a leaking saddle joint. superb personality and explained thing he was doing.

  • Review 59 (2024-09-21 - Rating: 5)

    I recently had an amazing experience with Brady and Jordan at Emmetts Plumbers that I felt compelled to share due to the exceptional service they provided during an emergency. One morning, I was confronted with a plumbing issue that required immediate attention. With urgency, I reached out to Emmetts Plumbers and was surprised by their swift response. I received a call back within just 20 minutes. By late morning, Brady and Jordan were already on-site, actively addressing the problem. Their response time was truly impressive. Their professionalism was remarkable, and they arrived fully equipped and ready to handle the situation, demonstrating their expertise from the start. It was evident that I was dealing with serious professionals who took their work very seriously. In addition to their professionalism, their friendly and approachable manner made the situation much more manageable during a stressful time. They efficiently solved the problem and provided reassurance and guidance throughout the process. Furthermore, the value I received was exceptional. Their pricing was fair and reasonable, particularly considering their prompt response and professional service. I felt that I received excellent value for the work they performed. Brady was a godsend! Their quick response to my emergency, their professionalism, their friendly approach, and the incredible value they provided all contributed to an extraordinary service experience. If you ever find yourself in need of plumbing services in Kilgore, I wholeheartedly recommend Emmetts Plumbers. They represent a 5-star company and are true experts in their field.

  • Review 60 (2023-08-03 - Rating: 5)

    Once again, Ethens expertise and knowledge provided me top quality service. He and his assistant were organized, efficient, clean, and skilled in the Hybrid Hot Water Heater installation.

  • Review 61 (2024-10-25 - Rating: 5)

    Jordan is always there when I need him. I live in an older house with aging cast iron pipes that are suffering from channel rot. I havent had the chance to upgrade my plumbing system yet. I was facing continuous problems, but then Jordan stepped in. He suggested that I should change my toilets. This advice transformed my situation - I went from experiencing issues every three months to just once a year! Jordan recently installed a clean out, eliminating the need to repeatedly remove toilets in order to snake the drains. They did an outstanding job! You wouldnt even know they had to excavate the front of the house for the installation! I always appreciate his sense of humor, especially when Im typically not thrilled to have to call him yet again!

  • Review 62 (2024-10-27 - Rating: 5)

    Brady really came to our rescue. I was trying to improve our shower system when I discovered the tap was rusted to the cartridge. I didnt continue any further and immediately scheduled an appointment for Brady to come over and examine the situation. Well... a lousy problem turned quite challenging, then even more difficult. Brady went the extra mile and performed like a magician, accomplishing the necessary repairs without having to cut open the wall and replace the valve (a scenario we thought was highly likely). He was even considerate enough to ensure it didnt overstretch our budget, which we greatly appreciate. And unlike many other plumbers, he cleaned up the bathtub afterwards as though nothing had happened. Were dedicated clients of Emmetts Plumbers!

  • Review 63 (2024-10-11 - Rating: 5)

    I decided to set up an RO system, thinking it would be a breeze. However, I soon found out that my pipes required professional intervention. So, I reached out to Emmetts Plumbers the following day and was assured that help would arrive within the hour. To my surprise, Brady showed up in just about 40 minutes. He was courteous and competent, informing me about the costs upfront and promptly addressing the RO system issue. During his visit, he noticed a problem with our disposal - a plastic cover left by the previous technician was still in place. With the help of a specialized tool, Brady was able to remove it without charging anything extra. He also made sure our system was functioning correctly before he left. Bradys assistance was truly commendable. Despite it not being an emergency, he was quick to respond and efficiently took care of the work on his day off. I highly recommend Brady and his team at Emmetts Plumbers for their exceptional service.

  • Review 64 (2024-07-15 - Rating: 4)

    Excellent job, quick and efficient. Brady replaced two outdoor standard-sized threaded hose bibs and one ball valve. All of these were simple, stand-up tasks located outside of our Kilgore home. He even had to make a quick trip to the local hardware store for parts. Just be prepared for the invoice, but the top-notch plumbing services are worth every penny.

  • Review 65 (2023-08-11 - Rating: 5)

    The repairman who serviced our was Lalo Lara, and he did an outstanding job. He was knowledgeable and informative. We are thrilled wit the work and shall use this company again. Sue Black

  • Review 66 (2023-08-23 - Rating: 5)

    Joel was excellent, professional, he knows was he is doing. Other contrantors want to break and open drywall. He finished in 15 minutes after his diagnosis and evaluation. I endorse him and his company 😊 …

  • Review 67 (2024-07-17 - Rating: 5)

    It was such a pleasure to have a delightful and straightforward plumber like Danny! This is the first time in a while that Ive had a professional visit my home in Kilgore, without any doubts about their qualifications or whether I was being overcharged. Im already looking forward to having more work done in the future. Danny is a fantastic individual in every respect. Thanks a lot!

  • Review 68 (2024-07-13 - Rating: 5)

    I found it extremely simple to reach out and a plumber was at my doorstep in Kilgore within half an hour. Brady, who turned up, was amongst the most amiable and warm-hearted individuals Ive ever encountered. He quickly identified the plumbing issue and got down to resolving it. Once the problem was rectified, he went the extra mile to ensure everything was working as it should be. Brady not only repaired the plumbing but also left the bathroom in the same state he found it in, now working perfectly. The company, under new ownership, has really stepped up their game in providing exceptional service. Its clear that theyre committed to ensuring complete customer satisfaction.

  • Review 69 (2024-07-11 - Rating: 5)

    Brady guaranteed that he would arrive at our Kilgore residence by 8. He gave us a call to let us know that he was on his way and, surprisingly, showed up a bit earlier than he had promised. In under 10 minutes, he was able to pinpoint and resolve the problem, which was thankfully not a blocked pipe, but a faulty faucet. Bradys speed, professionalism, and fair charge for an emergency same-day call were admirable. This plumbing company, now under new ownership, has continued to provide excellent service that I would highly recommend.

  • Review 70 (2024-07-05 - Rating: 5)

    Jordan and his manager Brady from Emmetts Plumbers were truly professionals. They arrived at my place in Kilgore and were absolutely top-notch. They provided me with all the necessary details and were straightforward about the options I had. They resolved all the plumbing issues to a high standard. I would certainly call upon their services again and I am really appreciative of their customer guarantee.

  • Review 71 (2024-07-18 - Rating: 5)

    Brady amazed me by promptly arriving at my residence in kilgore during the evening to fix my leaking hot water heater. he exhibited professionalism and performed the task impeccably at a fair cost. i wont hesitate to contact him again whenever i require plumbing services.

  • Review 72 (2024-06-16 - Rating: 5)

    We encountered a serious leak issue in our bathroom, unsure of the origin. I dialed up a plumbing service, and they promptly dispatched Danny to handle it. During the allocated time frame, Danny fixed the leak from the urinal faucet in our Kilgore home. He also took the time to clean out the aerators in our sinks, effectively enhancing the water pressure, which was another issue we had been facing. We would definitely enlist their services again!

  • Review 73 (2023-04-13 - Rating: 5)

    We received immediate help that solved our issue quickly. Everything was well explained. We will continue to use this service for our plumbing needs.

  • Review 74 (2024-06-29 - Rating: 5)

    The plumbing and rooter service i used in kilgore was top-notch. they offered their services at a fair price, and their work was of superb quality. danny and brady, the professional plumbers, did an impeccable job both in terms of the work and the clean-up afterward. the work was completed promptly and efficiently. they installed a new drain line in my house because tree roots were clogging the old one. im extremely grateful to jordan for his excellent work. do keep up the good work and stay safe.

  • Review 75 (2024-03-29 - Rating: 4)

    Work representative Danny truly exemplified professionalism. Not only was he knowledgeable about plumbing, but he was also eager to share this information, resulting in us having a more comprehensive understanding of our plumbing issue. Its refreshing to give much-deserved recognition to such a commendable individual. Danny is indeed a gem in the plumbing industry in Kilgore.

  • Review 76 (2024-04-11 - Rating: 5)

    The pilot of my water heater snuffed out and refused to reignite. The initial two services I reached out to, tried to persuade me to buy a new one for $1000+ right at the start of our conversation. However, Brady from Emmetts Plumbers promptly returned my call after I left a message at their office. He promptly arrived in Kilgore and managed to repair it by substituting a cost-effective component. The total expense for parts and labor amounted to $150. The service was remarkable and the pricing justifiable.

  • Review 77 (2024-02-13 - Rating: 5)

    The team from Emmetts Plumbers arrived and they were exceptionally professional. They quickly rectified our plumbing issues. We also received an estimate for another problem we had, and the difference in price was substantial. But Brady, the technician here in Kilgore, managed the situation brilliantly and walked me through why the estimates deviated in price as they did; needless to say, we havent considered going with their competitors. Excellent and trustworthy plumbers! Special kudos to Brady, hes simply amazing. His apprentice, Jordan, is quite impressive too.

  • Review 78 (2024-03-29 - Rating: 5)

    We observed the team from Emmetts Plumbers arrive a good 20 minutes ahead of the anticipated start time given by the sales representative. At 7:00am, the guys, Jordan, Danny, and Brady, greeted us, went through the plumbing project and asked if we had any queries. They answered our questions and gave us a realistic understanding of what to expect throughout the day in Kilgore. After getting accustomed to the layout, they divided the tasks and got to work. They were proficient in their division of labor, had a well-organized system for delivering new plumbing parts and disposing of the old ones. They had excellent house/work etiquette as they took care of our home (with no damage beyond what was previously discussed) and did a great job tidying up! So far, everythings going smoothly!

  • Review 79 (2024-03-17 - Rating: 4)

    We received a response within 24 hours and had a discussion about the plumbing issue before the team arrived in Kilgore. After consulting with us, Brady informed us that an air gap was unnecessary due to the setup of the hoses. This saved us from unnecessary work and costs. We then received an email from him reiterating this for our building inspection contract. Im genuinely impressed with their integrity and professionalism in plumbing service. Many thanks to them.

  • Review 80 (2023-07-06 - Rating: 5)

    I have always had excellent experiences with the staff here. They have been supportive and have gone out of their way to make my work easier.

  • Review 81 (2023-07-26 - Rating: 5)

    Brand new tankless water heater installed quick by staff. It’s good to have hot water again!

  • Review 82 (2023-02-24 - Rating: 5)

    Endorse this business for any HVAC needs. professional staff dedicated to assisting their customers. Graham Juan was out repairman and he was very knowledgeable and detailed in his work.

  • Review 83 (2023-08-01 - Rating: 5)

    I’m glad with this company, the workers and the job. in time and very professional. I really recommended.

  • Review 84 (2022-03-11 - Rating: 5)

    Great service will call again

  • Review 85 (2025-01-11 - Rating: 5)

    Having relocated to Kilgore earlier, I was faced with a challenging situation when our kitchen sink got blocked and we couldnt fix it. It fell upon me to find a skilled plumber swiftly and I selected Brady. I pat myself on the back for this choice as he surpassed my expectations by not only clearing a simple clog but also demonstrating complete professional competence at an affordable price. Moreover, he accomplished the task swiftly without leaving any mess. Bradys friendly and likable demeanor turned what could have been a major inconvenience into a breeze. I wholeheartedly recommend their plumbing services and will undoubtedly reach out to them in the future.

  • Review 86 (2025-01-10 - Rating: 5)

    We were dealing with sporadic issues with our 14-year-old tankless water heater. Once we confirmed with our gas provider that the unit was getting sufficient gas, we reached out to Emmetts Plumbers for an internal cleaning procedure suggested by the heaters manufacturer. Our technician, Brady, was fantastic! He meticulously dismantled the unit to clean the rods and burners that required attention, handled each part with care, and then put the unit back together. Brady is highly skilled in dealing with tankless water heaters, and should this cleaning process not resolve the issue, we have complete confidence in his abilities to install a new unit for us. After 14 years, we understand that might be the next step we have to take. So far, our water supply is consistently hot, thanks to Brady and the team at Emmetts Plumbers!

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