Steves Plumbing & AC Service

Photo of Steves Plumbing & AC Service

Located in Kailua kona, Hawaii

Address: 73-4157 Hulikoa Dr, Kailua-Kona, HI 96740, United States

Phone: +1 808-736-1493

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Drainage service
  • Heating contractor
  • HVAC contractor
  • Water pump supplier
  • Water treatment supplier

Photos

Comments

  • Review 1 (2024-10-30 - Rating: 5)

    Yesterday I had Dimitrios come to switch out my old toilets for two new ones and he did an amazing job. This was the second time I have used Steve’s plumbing, and I am very pleased with their work. Demitrios was extremely friendly, professional and worked very hard to get the job done. The cleanup was exceptional, and I would not hesitate at all to ask for him again due to the fact that he came from a second generation of plumbers, which was also a nice feature Steve’s plumbing has to let their clients know a little bit about the plumber that is going to be taking care of your needs in your home. He wanted to make sure everything was correct and because of it Being a bit educational for me he taught me some things with an extremely nice personality Which made me realize how much he enjoys what he does. I hope to ask him back for any jobs I might have in the near future. He knows his stuff!!!! Thank you so much.

  • Review 2 (2024-09-18 - Rating: 5)

    Josh was amazing to work with from beginning to end. He was patient with my changing requests and was flexible based on scheduling. He was fast and efficient. Cody and Josh were professional and respectful. We will gladly recommend them for any job!

  • Review 3 (2025-01-02 - Rating: 5)

    I called morning of and they were able to send a plumber within a couple of hours. Our water pump had broken and Anthony (plumber) was able replace it with one that I had bought. He was very thorough and found the cause of the pump breaking (leaky valve in our master bath toilet). He quoted us up front and was able to fix everything that day. Will definitely call them again!

  • Review 4 (2024-07-31 - Rating: 5)

    Although I did not expect to change out 2 toilets I truly feel that Steves Plumbing provided me with honest options and gave me the chioce to decide. They even warranted their install which was a bonus for me. Cody was really polite upon arrival. His work was quick, clean, and he took time to show me what he did. I am happy I took a chance on them and will use them again! Thanks Cody!

  • Review 5 (2024-10-25 - Rating: 5)

    Josh was excellent from start to finish. The replacement cost for a water heater was in line with the national average. He used the discounts that were available per policy and then got to work. I’m an engineer/pilot. His installation was a work of art as well as bringing us up to code!Mahalo Josh and assistant Ola

  • Review 6 (2024-12-06 - Rating: 5)

    Dimitri and Leland were so professional and knowledgeable! I had multiple plumbing issues. They worked tirelessly on the roof in the sun to install my solar panels for my solar water heater. I replaced 4 toilets as well as a garbage disposal. I had them replace all the water supply lines for all my toilets and sinks.They did a LOT of work here and I am impressed with their diligence and work ethic.I recommend them highly!

  • Review 7 (2024-11-08 - Rating: 5)

    Jake was professional, courteous, and very informative. We discussed the problem and he immediately began his inspection to determine what the issue(s) might be. He had all the tools and equipment to do a complete evaluation. Once the problem was identified he let me know that he had the part needed and the cost. Once the new part was installed he began another inspection to determine that everything was working properly. Jake was a great tech and person to have on the job. We feel fortunate that he was our tech. 5+ stars!

  • Review 8 (2024-11-08 - Rating: 5)

    Service with a smile on the same day service call. After 3 days with not hot water, we had this issue checked by a local plumbing company and found that the thermostat on our water heater was damaged and could not be replaced. They couldnt do the job right away, so I made a call at 2:45pm. to Steves Plumbing. Leland answered the call came at 3:30pm. Access the situation, made me a quote, and said he can do it and provide my wife and I with hot water after 3 nights of cold showers. He was professional, honest, and thorough in explaining our options for future services. He cared about our health, safety, and satisfaction to lifes normalcy. Thank you, Leland, for answering our service call.

  • Review 9 (2024-12-03 - Rating: 5)

    Leland came to help us with a plumbing emergency, and we couldn’t be happier with the service and professionalism. He was thoughtful, hard working and got our (more complicated than we originally thought) job done quickly. We are so appreciative of him and his service. We will definitely be passing his number (Steve’s Plumbing) on to friends and family.

  • Review 10 (2025-01-03 - Rating: 5)

    Couldn’t be happier with Jakeand Adam. They showed up on time, quickly diagnosed the problem with our AC system, repaired and had us back up and running in under 2 hours. Friendly, prompt, and professional service is rare and these guys were great.

  • Review 11 (2024-12-30 - Rating: 5)

    Jake was super helpful with diagnosing our office AC system. He got it cleaned and running very quiet, and presented us with possible issues we can encounter with the aging system. šŸ¤™

  • Review 12 (2024-08-29 - Rating: 5)

    Excellent customer service! The girl I spoke to on the phone multiple times to book the appointment and had to call back 2 or 3 more times to add things to my service call was friendly and patient and genuinely seemed to care about the issues I was having at the house. Leland Tracy was our technician and was amazing. He showed up to look at what we had going on, gave us an estimate right then and there and was able to start the work immediately that day. He was honest and fair, and he worked hard all day completing the issues we were having.

  • Review 13 (2024-02-12 - Rating: 5)

    Leland and his coworker did a great job. They took the time and explained to what the problem was with my sewer line. They also let me view the camera picture. They also explained in detail what descaling and pipe purging was. They were both friendly very professional. I decided to do both descaling epoxy lining and Josh and his crew, Leland, Nathan & Del, did a great job, taking the time to explain to what’s happening during each stage of getting the job done. They did a fantastic job. Going the extra mile to help me with the questions I had. Great bunch of guys!

  • Review 14 (2024-12-28 - Rating: 5)

    Called them on thursday, they were there friday. they installed the tankless waterheater i’d bought and even fixed a faulty regulator in my LP system. All work was clean and minimally invasive, and my tech Lopaka Victorino was pleasant and answered all my questions. highly recommend for when you want quality work done

  • Review 15 (2023-12-09 - Rating: 5)

    Had a great experience with Jake from Steve’s Plumbing and AC Service. Called on Monday. Got an appointment for Wednesday. He came by and found that my 20+ Lennox system was leaking. Got a few real time quotes and decided to replace the whole system. Scheduled for the next day. He came at about 8am and the job was completed by about just after 4pm! The job was done well. They were very professional and cleaned up well after all the installing. They even made it easier to service the unit in the ceiling by placing it in such a way that you don’t have to be a contortionist to get to it! Well done. I would highly recommend them!

  • Review 16 (2024-11-18 - Rating: 5)

    Our ac quit working on a Saturday. Called Steves Plumbing and A/C, and were contacted within an hour. Jake Romanak was our service technician. He was a true professional and extremely knowledgeable. It was an effortless experience working with Steves Plumbing and A/C. We truly experienced service with aloha!

  • Review 17 (2024-12-25 - Rating: 5)

    Great experience with Steve’s Plumbing yesterday. On time, knowledgeable, and ver friendly. Would like to highly recommend! Will definitely call again with plumbing problem šŸ¤—

  • Review 18 (2024-11-16 - Rating: 5)

    Same day service, completely installed new solar water heater and solar panels. Dimitrios was very helpful and informative. Couldn’t have asked for better service.

  • Review 19 (2024-12-05 - Rating: 5)

    Our technician Jeremy Floyd is extremely professional, courteous, and informative. Jeremy walked us through our options and issues that were occurring with our HVAC system. He helped us feel confident in knowing that the work done, was backed by experience. Thank you Jeremy!We just had our tankless water heater serviced with Josh Knox. Josh did a fantastic job and followed up with education and care. Gave us a quote for a job we wanted done and explained it thoroughly. Professional and on time. Thank you Josh

  • Review 20 (2024-11-26 - Rating: 5)

    A neighbor recommended Steves when I had a water leak. Cody arrived as scheduled, and when it turned out to be a serious issue, he arranged to have repairs done the following day. Both Cody and Josh did a great job and were very patient with all my questions. Thanks again!

  • Review 21 (2024-10-02 - Rating: 5)

    Great, quick, and informative service today provided by Adam. We have a split a/c system and 3 of the units were in need of deep cleaning. I thought it was going to be an all day process, but not only was Adam quick, he also took the time to show me exactly what he was doing, before & after all the cleaning. He was a tidy and clean worker. It wasn’t an easy job, you could see how hard he was working to get each unit spotless. Thanks Steve’s for providing quick and professional service!

  • Review 22 (2024-08-24 - Rating: 5)

    We sprang another leak!, and Leland Tracey came to our rescue. The 3-day service for a major job was excellent! Leland Tracey is friendly, listens to our concerns, offers options, and works hard. We certainly will request him for future plumbing needs. Steves Plumbing is a great company. We highly recommend them.

  • Review 23 (2024-11-07 - Rating: 5)

    I had Lopaka Victorino come out to give an estimate. Turned out that I needed a fix pretty quickly. He was able to cut the wall and repair with in an hours time. Very polite, and helpful in such a stressful moment. Very informative to someone like me who knew nothing about nothing when it comes to plumbing. I would recommend this company, even the dispatch was quick to schedule and very polite. Texts and emails informing of arrival, tracking, and pictures an invoice after service, and most importantly, it didnt cost me an arm and a leg!

  • Review 24 (2024-11-28 - Rating: 5)

    Jake and his apprentice, Adam were beyond professional! Their attention to detail, their incredible work ethic and dedication to installing our new AC Unit at the highest professional level was much appreciated. I would recommend Jake and Steves Plumbing to anyone on the island!

  • Review 25 (2024-10-08 - Rating: 5)

    Dimitrios did a great job fixing a leak in my bathroom shower and toilet. It was not a simple job as the leaks had spread to the downstairs ceiling. He fixed the leaks and installed a new toilet for me. My main bathroom was needing repairs also. He repaired the toilet area and installed a new toilet. I am very pleased with his work. He was careful while using his tools and always had a mat and cleaned up when finished. He is very courteous and explained everything that needed to be done. I will use Steve’s Plumbing again for any plumbing issues I have and request for Dimitrios.

  • Review 26 (2024-08-15 - Rating: 5)

    The service was excellent. The technician arrived on schedule and made the plumbing repairs in a timely manner. I was pleased he also cleaned the area upon completion of the work. I certainly will request him for future plumbing needs. Also, the bill was very reasonable for the plumbing work needed. Steves Plumbing is a great company, and I highly recommend them.

  • Review 27 (2024-11-03 - Rating: 5)

    Thank you dear folks for coming to our rescue again - most especially to Del who totally dazzled us again with his skills and abilities. He is worthy of TEN stars if that were possible. His kindness and competency are surely a blessing and we give thanks for the miraculous service he has provided us not just once but twice this year. Bless you Del and best wishes to you always! šŸ’–

  • Review 28 (2025-01-03 - Rating: 5)

    Jake came out for maintenance on our leaking a/c units and was able to clean and repair them that same day. Extremely happy with his prompt and professional service.

  • Review 29 (2025-01-04 - Rating: 5)

    Unfortunately there wasnt such an unblock and drain for 89$. Thats the come on. The gentleman was spectacular for unstanding i wasnt going to spend 2000$ to snake a main line will full and easy access. Today i dug up the line only to discover that even if Steeves ran the camera they wouldnt have seen the end of line cleanout behind the only spot he couldve snaked from. So our issue would have continued on as this hidden cleanout was under a gravel driveway and rocks and debris were filling the line over time. It actually only took me digging and exposing the end of line clean out and then using a simple 35$ hydra flush for 3-4ā€ pipe we blasted that solid block apart and now water flows easily. We then refit new 90 on the line raised up the stem pipe and put a rubber cinch cap up and exposed for us to never lose tracknof again!My fix was me and my worker (mostly the worker) from 11-430 and we are all put back together and raked out smooth. Saved over 1500$

  • Review 30 (2024-12-19 - Rating: 5)

    Nathan was punctual and did a great job troubleshooting our water leak from the street and provided useful information for things to keep an eye on to avoid similar issues in the future. He was very professional and respectful, we greatly appreciated his service!

  • Review 31 (2024-11-02 - Rating: 5)

    Leland from Steves Plumbing is excellent. He has come to my home 4 times now for various emergency plumbing situations. He is knowledgeable, capable, and efficient and has saved the day numerous times! Very pleasant as well. Highly recommend Leland and Steves Plumbing!

  • Review 32 (2024-12-23 - Rating: 5)

    Dimitrios Gkasialis is very professional, knowledgeable, has a kind and warm personality, works fast, very neat, considerate, and gets the job done well! His team worker, Leland Tracey, is very compatible, has the same qualities, and they make a great team together. We would highly recommend them to do any plumbing services.

  • Review 33 (2024-12-23 - Rating: 5)

    THIS company is great to work with Jake the tech was amazing and they fixed our issue - the coil was bad after only 4 years of a new system - the company that originally installed it ACS is bad bad folks - please use this company for any of your AC needs 100% GREAT!

  • Review 34 (2024-11-21 - Rating: 5)

    What a difference! I called Steves out of frustration from having attempted to call two other plumbers Ive used in the past. They were here in less than two hours, sent Nathan Morane who was knowledgeable and professional and resolved the issue. Steves is my new plumbing company from here on.

  • Review 35 (2024-11-13 - Rating: 5)

    Steve’s is a very professional company. The whole experience from first contact and scheduling to Leland’s visit was excellent. I will definitely call again when I need a plumber!

  • Review 36 (2024-09-11 - Rating: 5)

    Cody is an awesome plumber. He arrived early, was very accommodating, and had the customers best interest in mind. He explained my options to me and advised what he thought would be the best option both monetarily and practically (felt like what he would tell his own mother if she had the problem). He even told me how long he would be in the area in case I had any additional issues or questions. I would use this service again if the need arose.

  • Review 37 (2024-08-17 - Rating: 5)

    Our technician Josh Knox was excellent! He was very polite and helpful. He made sure he did the best he could with our toilet repair. Josh also tried hard to make the repair at a reasonable price. He also assured us by letting us know that there is a 30 day guarantee on repair.Glad that he came out to us in the homestead of Puukapu!We will definitely call and request for Josh!Mahalo Josh!

  • Review 38 (2024-07-29 - Rating: 5)

    I wanted my broken garbage disposal removed and replaced. Josh showed up to give me a quote. I was surprised that he had a brand new replacement in his van. I really appreciated that he was able to work on it right away. Josh was friendly, professional, proficient, and neat. The company sent me a text of Josh’s photo when he was on the way to my home. They also sent me a text to do a public review of his work. This is a very businesslike and professional company, although their cost was on the high side.

  • Review 39 (2024-10-23 - Rating: 5)

    Nice company, Jake did a great job of decoding the Chinese instructions for a new a/c remote that I could not get working. All good now. Thanks to Steves Plumbing the worlds a better place at our place.

  • Review 40 (2024-08-31 - Rating: 5)

    Air conditioner on the fritz. I tried calling two companies, but no response. Steve’s Plumbing responded immediately. They kept me in the scheduling loop. The technician, Jeremy Floyd, was prompt, pleasant, and knowledgeable. Problem solved and parts ordered. Really appreciate the whole team. Already mentioned these folks to the neighbors!

  • Review 41 (2024-09-28 - Rating: 5)

    I will definitely use Steve’s Plumbing again! From scheduling to completing the job, everyone was completely professional and courteous. Cody was very respectful of my home and completed the job efficiently. Cody explained exactly what needed to be done, presented me with a quote and finished the job, leaving the area clean. Thank you Cody Shafer and Steve’s Plumbing & A/C Service.

  • Review 42 (2024-07-31 - Rating: 4)

    Missing one star, only because they cancelled on me twice and it was getting frustrating living with the need for repairs for a while but they made up for it with great customer service.Nathan was such a great technician! He was very friendly, knowledgeable and professional. He shared information about our home that would benefit us to make improvements and offered some great products with the company to save us money in the long run. Will definitely use this company again and request for Nathan.

  • Review 43 (2024-09-18 - Rating: 5)

    Just had a service call with Jake and was very impressed. He was friendly personable and professional. We were confident from the first handshake that we had made the right choice by calling Steves Plumbing. Jake explained Ohana Club to us and it is just what we have been needing.

  • Review 44 (2024-08-02 - Rating: 5)

    Jake came was very informative, did whaat was needed. He started the ac unit up made.sure it worked. What a great guy, very friendly. I would highly recommend him.

  • Review 45 (2024-10-04 - Rating: 5)

    Jake did such an awesome job for me from his consultation to work descriptions to actual completion. His detail to every part of the job was awesome. I would highly recommend him and his company to do your job. Mahalo Jake! Results are 100%

  • Review 46 (2024-12-21 - Rating: 5)

    Kai and all the staff at Steve’s were fantastic. Kai told us he is a Kauai guy! Mahalo for your great service and especially your great personality! To Steve’s management, this guy is a keeper!! I would also like to give a shout out to the lady that answered my initial call and performed the scheduling. Super helpful! And another shout out for the guy that kept us up to date on the schedule and arrival. Everyone really pays attention to the customer! Happy Holidays to all at Steve’s because you have made our holiday a trouble free occasion. Mele Kalikimaka šŸŒ“šŸŽ…šŸŒ“

  • Review 47 (2024-10-10 - Rating: 5)

    Steves Plumbing, and specifically Jake, are absolutely amazing. Ive used Steves in the past for plumbing, but this time I had an AC that pooped out on me. I called them and they were here within only a couple of hours. He was friendly and informative, explaining everything to me along the way. Steves will be my go-to for both Plumbing and AC now!

  • Review 48 (2024-11-17 - Rating: 5)

    Nathan recently replaced my hot water heater; he was very knowledgeable and removed the old unit and installed the new one very quickly. I was quite happy with his work.

  • Review 49 (2024-11-09 - Rating: 5)

    Leland has twice taken care of my plumbing needs in Kailua Kona. He is both professional and personal. His work is solid and dependable. He communicates well and lets me know how the work is going so there are no surprises. Great guy, great work.

  • Review 50 (2024-09-07 - Rating: 5)

    Great service from start to finish! Ladies on the phone scheduling the appointment were friendly and helpful and Cody was just awesome! Explained everything clearly and was very efficient and knowledgeable. Would recommend this company.

  • Review 51 (2024-09-25 - Rating: 5)

    We received excellent service from Dimitrios who was both professional and highly knowledgeable about our plumbing issues. Our leak was fixed quickly and we were very pleased with the help he gave us with how to go forward with further upgrades and repairs.

  • Review 52 (2024-07-14 - Rating: 5)

    Josh was great! He was pleasant, on time, explained options and explained as he was working what he was doing. He left the job site clean and finished before expected. Very professional.The scheduling sucked: I was told someone would be here Friday between 10-5 then was finally called close to 4pm after waiting all day and was told oops, no one’s coming. Then they told me someone would come Monday between 9-11am. (So I went all weekend with my leaking water, on catchment) No one came that morning. I called and finally got Josh out here at 12:40. It was mutually decided he’d return Thursday due to my schedule and when Josh showed up on time, all was much better.

  • Review 53 (2024-07-24 - Rating: 5)

    Sent a website request for AC service the evening prior and got a call the next morning from Steves. Jake & Adam arrived within the hour...ahead of their ETA. They got up to speed on the issue, explained how their company operates, gave me a quote, got my approval and went to work. They quickly resolved the problem and serviced our AC at the price they quoted! Jake and Adam were so helpful and very cool to work with all the while being very professional! The were respectful and wore booties over their shoes when in our home. Steves just won another loyal fan who will recommend them to anyone whos tired of non-responsive, non-professional, non-service providers. BTW, where do you find superstars like Jake & Adam?!

  • Review 54 (2024-12-18 - Rating: 5)

    They did a great job of getting my AC unit reset after a power outage. No charge either as they didn’t have to come back out. But will certainly be giving them the servicing of my units now moving forward! Thanks!

  • Review 55 (2024-08-17 - Rating: 5)

    Kapono was very thorough and explained what the issues and challenges were and how he was going to resolve it. I asked him to do one extra thing and he gladly did it for me. In addition, he did an assessment of my overall plumbing status (60yr old home) and gave me some suggestions inclusive possible quotes. Will definitely call Steve’s Plumbing again. Oh n prompt service too!!!

  • Review 56 (2024-12-06 - Rating: 5)

    Jason was excellent and his customer service was even better. Thank you, for helping us, and we hope to work with you again, should the occasion arise. Hopefully not, though!! No hard feelings. šŸ¤™šŸ¼

  • Review 57 (2024-09-27 - Rating: 5)

    Hi Steves Plumbing! We had our other two toilets fixed, and Anthony Benevides went well and beyond the call of duty to finish both jobs in a single day! We are all very impressed with Anthonys hard work and caring attitude for the job. Ive got Steves Plumbing in my list of contacts for our Airbnb. Steves Plumbing will be our go-to guys if/when we have more plumbing issues. I just wanted to thank you all very much for being so professional and willing to work with our schedule.

  • Review 58 (2024-12-12 - Rating: 5)

    Leland was very personable, listened to our plumbing concerns and then was very efficient in repairs. He also explained the billing very well and was very transparent. Impressive!

  • Review 59 (2024-11-21 - Rating: 5)

    The Big Island Reporter here absolutely loving the expert work of technician Dimitrios Gkasialis!He did the most outstanding job possible at a great rate and we highly recommend him and the rest of The Steves Plumbing Ohana! Great Job Yall!

  • Review 60 (2024-09-21 - Rating: 5)

    Absolutely fantastic service! Josh was early and walked me through everything he needed to do to get my water up and running again. I cant tell you how much I appreciate his time and work!

  • Review 61 (2024-08-14 - Rating: 5)

    We are so grateful that Jeremy F. came to our rescue today!! He was very nice and went the extra mile to get us back up and running after many months of having our air conditioning limp along, roasting us out of the store. We look forward to his return for maintenance service every other month so we can stay cool! Thanks Steves Plumbingā™”

  • Review 62 (2024-08-16 - Rating: 5)

    Jake and his assistant were so courteous by calling to inform us they were on the way then arrived on time. They were friendly, kept us informed on progress on project, were conscientious about shoe covering and did excellent clean up when the job was completed. Service was excellent and much appreciated.

  • Review 63 (2024-09-10 - Rating: 5)

    Last night My kitchen cold water supply line was leaking upstream of the shut off valve, close to the wall. I called two plumbing companies this morning. One said they would call back soon as the plumber comes in at 8. They asked for pics of the problem which i sent but they never called back. Steves took my call, and we set up 11 am appt for free estimate. Daniel arrived on time explained two possible repair scenarios and what they both would cost. He was very professional but at the same time down to earth and friendly. He had everything in his van that he would need for the repair and completed it in less than 2 hrs. It wasn’t an easy repair otherwise i would have done it myself. I highly recommend Steves and Daniel.Mahalos DanielšŸ¤™šŸ½šŸ¤™šŸ½

  • Review 64 (2024-11-29 - Rating: 5)

    Cody Shafer did a great job, and explains what we needed to do to protect our system . Had the system up and running in a short amount time, job well done 5 stars.

  • Review 65 (2024-10-26 - Rating: 5)

    Cory did a great job. Had a leaking toilet and was over within 15 minutes and look about 30 minutes to fix the issue. Very quick and efficient.

  • Review 66 (2024-08-31 - Rating: 5)

    Dimitri gives us 5 star service in every way possible. He was professional, courteous, Kind, Patient thorough gentleman in all possible ways. we cannot recommend him highly enough.

  • Review 67 (2024-10-26 - Rating: 5)

    My problem was low water pressure, like 30-40 PSI on county water. At 30, you almost can’t get the shampoo out of your hair. I called Steve’s, Kapono came out, came up with a solution, called back to the office to make sure it would work (love that he got a second opinion) and had it done same day. I have a real shower now!! And the dishwasher works too! Give that boy a raise!

  • Review 68 (2024-09-20 - Rating: 5)

    Jeremy F. was EXCELLENT! He took the time to explain all of the things that were necessary for our installation. Thank you for sending out a great employee to assist us. MahaloAlso Adam was a great addition to the team. He was very helpful, courteous & efficient in assisting Jeremy F. with our installation. Mahy

  • Review 69 (2024-10-11 - Rating: 5)

    Leland always does excellent work. He has efficiently solved all of our plumbing problems making great suggestions. He is the best.

  • Review 70 (2024-09-14 - Rating: 5)

    Cody was excellent. Diagnosed the clogged toilet right away. Had the tools fixed the problem. Then made sure toilet was working fine before asking for payment. Overall quick and painless. Thank you Cody!

  • Review 71 (2024-07-13 - Rating: 5)

    Jeremy Floyd is a very good worker. He works very hard trying to please a customer. And he does really cool work. Thats all I can say everything is so neat. I really liked it like his work, so give him a good race. Thank you very much bye bye

  • Review 72 (2024-10-02 - Rating: 5)

    Unbelievable, really! I got a call from the water company saying I probably had a leak (water use went up a lot), so I called Steves to diagnose it. Their tech Leland Tracey came out, did a thorough inspection, and showed me a broken toilet fill valve that was the cause of the problem. I said I could handle fixing that, so he thanked me and went on his way -- NO CHARGE. Ive never in my long life had a plumber come to my house and not charge anything. Youve won my future business for sure.

  • Review 73 (2024-09-14 - Rating: 5)

    Sorry for delay in posting for this most Excellent AC service company! Am sure you’ve seen those bright green and yellow repair vans heading to help. I thought my system was a goner but after a thorough cleaning and service the split was performing like new! Voluminous ice cold air, ahhh. Mahalo Steve’s big island!

  • Review 74 (2024-09-12 - Rating: 5)

    Nathan showed up on time. After diagnosing my problem unfortunately he did not have a fix for it. My filter needed an O-ring which I had to order. He did, however, put some on the filter so it doesn’t leak while I await my O-ring. Overall, good dude!

  • Review 75 (2024-09-10 - Rating: 5)

    Nathan put in a new part to monitor the water pressure in our house. He as very professional and friendly. He definitely knows his business. I will recommend Steves Plumbing to everyone

  • Review 76 (2024-12-04 - Rating: 5)

    Very professional and knowledgeable! Jeremy was also very effective and timely. We signed up for your annual service because of him. Juan Moncada

  • Review 77 (2024-10-01 - Rating: 5)

    I would absolutely give Josh and Cody a 5+ rating. Very professional and sooo helpful in answering questions and candid in offering options .. awesome work and customer service. I will definitely refer Steve’s to everyone I know!!!

  • Review 78 (2024-08-28 - Rating: 5)

    Professional and friendly. Got a courtesy call before technician Cody came out to do a free estimate. Cody was very helpful and knowledgeable. Definitely recommend them for your plumbing issues..šŸ«¶šŸ¤™

  • Review 79 (2024-08-21 - Rating: 5)

    I am very happy with the service from Steves Plumbing. Josh Knox, my service man, was knowable and completed multiple task in one day, which included switching out 2 toilets, redoing the drain pipes in one bathroom sink and replacing the out side water turn off valve and putting it in an enclosed box.

  • Review 80 (2024-07-30 - Rating: 5)

    Jeremy F was awesome. He provided friendly, knowledgeable and professional service. He is excellent at explaining to this layperson about the system, installation process and maintenence. I would highly recommend him to anyone. Thanks.

  • Review 81 (2024-09-27 - Rating: 5)

    Dimitrio did a wonderful job replacing our dishwasher. He was knowledgeable and very thorough with his work. He was also a very pleasant personality to have in the home.

  • Review 82 (2024-10-11 - Rating: 5)

    Leland was incredibly professional and courteous! He also arrived soon after I made the call to Steves! Same day service. Grateful!

  • Review 83 (2024-08-02 - Rating: 5)

    Steves plumbing was awesome. Jeremy the Technician was personable and knowledgeable. Fixed ac cooling, gave tips on how to keep ac running well. Gave great quote for new ac. I highly recommend this company

  • Review 84 (2024-10-11 - Rating: 5)

    We have had several problems at our big island home over the last few months..without question, Lopaka has dealt with every issue with excellent diagnosis,outstanding technical skills and promptness..efficient and hard working..plus he is always congenial and a good communicator..hold him in the highest regard!

  • Review 85 (2024-08-30 - Rating: 5)

    We had a water heater issues and called Steve’s plumbing. Our technician was Dimitrios Gkasialis who was very knowledgeable, helpful and kind! He showed a lot of Aloha throughout the process. He also explained why he was doing what he was doing which made us feel confident and not feel like we were being robbed. It’s hard to find honest people nowadays but it seems like Steve’s plumbing is where you’ll find those honest peoplešŸ™ŒšŸ½. I’d highly recommend Steves Plumbing and their technician Dimitrios Gkasialis for all your plumbing needs, You won’t regret itThank you very much.

  • Review 86 (2024-10-20 - Rating: 5)

    Kerry was efficient, courteous and very professional. Whole job was done in under an hour. Very pleased and will call again with any plumbing problems.

  • Review 87 (2024-09-12 - Rating: 5)

    Very punctual, professional, detail-oriented and timely! We had two heat pumps installed (we live in volcano) and are very excited to use them this winter. Mahalo Jeremy and Adam!

  • Review 88 (2024-10-07 - Rating: 5)

    Our ac system went out for 4 days and when we called they came in and found the problem! We thought we would have to wait for the part due to being on the opposite side of the island but no they made it happen in the same day and fixed it! Absolutely so nice!

  • Review 89 (2024-09-26 - Rating: 5)

    Jake was great-as always. He is efficient, professional and cleans up after he is finished. Everything is explained in detail before and after all work. Steves is our ā€˜go to’ choice.

  • Review 90 (2024-07-22 - Rating: 5)

    Cody and Dell from Steves Plumbing and A/C serviced my solar hot water heater last week. They did a great job describing details of their service and made suggestions for maintaining a healthy system. Kudo to Steves Plumbing for such professional and courteous support!

  • Review 91 (2024-11-10 - Rating: 5)

    Aloha and Mahalo Steves Plumbing for your immediate response to my Emergency Issue I just wanted to say that I received professional help and work done from a Josh Knox a very nice young man who explained what was our plumbing problem and who helped me save money and who did a very great job in fixing my problem and who was also very well mannered and respectful Mahalo Steves Plumbing will call again if I have any more problems, I recommend Steves MahaloAloha

  • Review 92 (2023-12-13 - Rating: 5)

    I called Steve Plumbing inquiring for new water heater since we had this water heater for over 20 years. Leland and Nate came out to check out the old water heater, and gave me an estimate. I accepted, and they installed a new water heater in 2 hrs in the tight space closet, and changed out everything. Both Leland and Nate were very professional, friendly, cleaned up nicely, and job well done!

  • Review 93 (2024-07-21 - Rating: 5)

    Due to a very positive previous experience we had with Steve’s Plumbing & A/C Service we booked another appointment for regular servicing and maintenance of our A/C system. For this visit, Jeremy was our service technician and he was awesome! He took the time to go over the condition of our system (and included some tips for between appointments upkeep) and explained what steps he was doing to clean the units. As we mentioned before, the service was wonderful and we really appreciated the honest work he had done. It is really refreshing to know that there are still some great companies out there and when we need servicing for our system again, we will definitely call Steve’s. Mahalo Jeremy!

  • Review 94 (2024-09-13 - Rating: 5)

    We would give 10 stars if we could!Josh was awesome, he explained all of our options for fixing our plumbing issues, and gave us the cost upfront. He completed all the work, showed us what we needed to know ( for water pressure & shut off) and we could not be more pleased. We have peace of mind now that our plumbing issues are resolved.Mahalo Josh ! And Mahalo to Steve ā€˜s Plumbing! Maggie & Guy Imoto9/12/2024 UPDATE ā­ļøā­ļøā­ļøā­ļøā­ļøWe called Steve’s Plumbing for a suspected leak. Anthony Benevides came out the SAME DAY!😁 He was able to diagnose and repair the problem, and provided us with recommendations for our property.. He was very helpful, knowledgeable , friendly and professional. The pricing was transparent and everything was explained in detail, as well as providing photos of the completed work.Everyone at Steve’s Plumbing is a pleasure to deal with, it makes us feel good to do business with them.

  • Review 95 (2024-08-20 - Rating: 5)

    Aaron was our technician and he was awesome and exceptional. Got the job done quickly and saved us a ton of hassle and money. Very professional and personable. Cant recommend this company more.Also had Jake for AC maintenance and he was outstanding. Very reliable, personable and fast. Highly recommend.

  • Review 96 (2024-06-28 - Rating: 5)

    I am thoroughly pleased with the service of Mr. Jake Romanak. Based on my opinion of A/C service call on 6/26 at 3 pm, Jake is one of a kind and truly an asset to your company...his positive attitude stands out and would recommend Steves Plumbing to others that I know...it is evident that Jake loves his job! Many thanks JakešŸ‘šŸæ

  • Review 97 (2024-10-28 - Rating: 4)

    Josh Knox was very thorough with his explanation. He’s very knowledgeable in his trade and on point. No upselling, just the facts. šŸ’ÆProfessionalism

  • Review 98 (2024-09-15 - Rating: 5)

    The technician Cody was very helpful and informative. I’ll specifically request his assistance anytime I have any issues. Great response time and straight forward with information and estimates

  • Review 99 (2024-07-13 - Rating: 5)

    Just had Josh and Cody replace my whole water delivery system. Spent 2 days getting to know these guys. Great experience. Steves plumbing is who you want for plumbing.

  • Review 100 (2024-12-05 - Rating: 5)

    Nathan was courteous and professional. He did a great job installing our water heater.

  • Review 101 (2024-06-05 - Rating: 5)

    Hello, home improvement aficionados!I recently had the pleasure of working with Steve Plumbing Inc., and I couldnt be more impressed. From the moment I called, their customer service was exceptional. Leland and Dimitri his team arrived promptly, diagnosed the issue with precision, and executed the repair flawlessly. Their professionalism and expertise were evident throughout the entire process. Plus, they left everything spotless! The transparent pricing and honest advice were refreshing. Steve Plumbing Inc. truly goes above and beyond, delivering top-tier service with a friendly touch. If you need reliable plumbing solutions, look no further. Highly recommended!Cheers,Marjon White

  • Review 102 (2024-07-01 - Rating: 5)

    We needed help with installing and wiring our smart AC thermostat. Jake was an excellent, knowledgeable, and super friendly technician. Definitely going to request Jake again whenever we need plumbing or AC help from Steve’s.

  • Review 103 (2024-08-27 - Rating: 5)

    Josh Knox was over this morning troubleshooting a plugged line.. Found out and cleared it in 10 min... Thank you Steves plumbing Josh.... Very informative on options for preventative maintenance too.

  • Review 104 (2024-07-22 - Rating: 5)

    Jeremy is the best ! Very professional and knowledgeable about the ac units. He gave very detailed explanations about what the problem was with our unit. He also included ways to prevent problems from happening. We will be using Steve’s A/C service for all our A/C needs and annual services.. thank you Jeremy

  • Review 105 (2024-08-29 - Rating: 5)

    My husband was here when the service was done. We needed a new garbage disposal. He said the technician was incredible!! Discovered we had a problem the night before and it was completed before noon the following day!!! Thanks šŸŒž

  • Review 106 (2024-08-31 - Rating: 5)

    Josh Knox was very competent and professional. He completed the job as promised. We were more than satisfied with the results.

  • Review 107 (2024-07-16 - Rating: 5)

    Josh was the nicest, most thorough and trustworthy plumber Ive ever met. He made my day!!! Will use him for all my future plumbing needs. Thank you Josh.

  • Review 108 (2024-06-03 - Rating: 5)

    Thank you, Steves Plumbing, for your prompt attention to my plumbing needs and accommodating my crazy schedule. But mainly for employing JOSH KNOX, the nicest, most professional and competent technician imaginable! Josh explained everything; was so reassuring and confident he could help us; and he did! Hes great! Mahalo, Josh, for doing such a fantastic job!!!

  • Review 109 (2024-02-15 - Rating: 5)

    It’s no wonder Steve’s has such high ratings! Josh showed up on time and solved my issues very quickly.My plumbing had been completely clogged for four days; Josh was confident he could fix my issue and he did. He is extremely professional and courteous.I will be calling Steve’s Plumbing and AC Service for my future needs, because everyone at the company was very pleasant and easy to deal with.

  • Review 110 (2024-11-05 - Rating: 5)

    Josh took care of our toilet and shower and did an excellent job! Very professional service from the beginning to the end!

  • Review 111 (2024-10-09 - Rating: 5)

    Same day service. …. Called to make an appointment in the morning , problem fixed that afternoon. Communicated with me all day so I knew when to expect them . Pleasant, polite, and professional.

  • Review 112 (2024-09-26 - Rating: 4)

    Great response. Very knowledgeable. The repair was very small but the cost to repair a small leak was beyond my budget. I recommend them for larger repairs.

  • Review 113 (2024-08-23 - Rating: 5)

    Leland was my plumber. He did an excellent job, answered all my questions and was very professional. Im very happy with the work he did.

  • Review 114 (2024-02-01 - Rating: 5)

    Very pleased with the service we received. Josh was our technician and he was awesome! Very courteous, knowledgeable and friendly! As a commercial real estate agent I greatly appreciate the professionalism, ease of scheduling and excellent customer service! Will definitely be using Steve’s Plumbing and A/C Service in the future!

  • Review 115 (2024-05-01 - Rating: 5)

    I had a water main leak ($1600 water bill) after calling many local plumbers and getting no response, I called Steve’s Plumbing. Don’t know if they are the cheapest ( no one else would give me a quote because they never called back) but Steve’s is the most responsive. One call and the scheduled an estimate and started replacing the water main the next day. Josh was amazing, the communication was great. Cleaned up the place nicely and guaranteed the work. If you need someone right now on the big Island Steve’s is my recommendation!

  • Review 116 (2024-05-31 - Rating: 5)

    1- I contacted them via email. They called within hours. Bravo2- I was able to have someone come out in 2 days.3- I was contacted that the technician was on his way. THEN, I got a text with his picture and a way to track him. This was sooo beneficial as I was at work and could see when he was close to the house for me to meet him.4- Josh had an estimate within a few minutes AND said he could pick up some parts and be back to replace my water heater right away!!! No need to arrange a day off from work!!5- Josh was soooo nice, courteous, professional and very proficient at his job.6- I have never been so impressed with a company and all the employees I had contact with. Josh had to work in the rain for hours and just did a great job. Bravo!

  • Review 117 (2024-09-11 - Rating: 5)

    Jeremy quickly analyzed that a gecko had caused the mother board to short out, provided the options and was able to install a replacement all in the same day.

  • Review 118 (2024-09-19 - Rating: 5)

    I called when my A/c unit stopped working. They sent over Frank and he was professional and efficient. Within a short time he discovered the issue and started working the problem.

  • Review 119 (2024-07-08 - Rating: 5)

    Nathan was very good and explained everything very well after a somewhat $$$ inspection. Overall, the estimated price for the water heater replacements was too high for us, even with financing available.

  • Review 120 (2024-08-24 - Rating: 5)

    The service was excellent. Leland made sure we were satisfied with his work and even added some functions we did not expect.

  • Review 121 (2024-07-04 - Rating: 5)

    Awesome company. They followed up with phone calls and repaired my propane regulator very well. Josh was my technician who was very professional and completed the job perfectly. Thanks for the help!

  • Review 122 (2024-06-06 - Rating: 5)

    A young man name Josh Nkox from Steve’s Plumbing & A/C service has had done a complete tasks in one day at my Kea’a Hawai’i residence.May 31, 2024 Josh was scheduled by his company to check out some type of bathroom leak-faucets. Josh showed up at 8:00 a.m., he looks what’s needed to fix the leak problems. Josh given me an estimate for the job. I’m alright with the cost for him to start. He went out picked up the parts, there were two bathrooms, laundry sink, and some additional adjustments to kitchen sink. Josh had done an excellent work on the leaks issues. Thank you Josh for your assistance!Le Schumaker

  • Review 123 (2023-04-04 - Rating: 5)

    Our A/C installer Jake was a total pro.and a great guy! We could not be more thrilled with this company and the level of customer service he provided to get the job done!

  • Review 124 (2024-10-02 - Rating: 5)

    Steve’s plumbing was quick, courteous, knowledgeable and helpful. I’m so glad to know that there’s a plumber to help me when it’s gonna be needed in the future!

  • Review 125 (2024-06-05 - Rating: 5)

    We had to wait a few days for our appointment but Nathan was quick with service and did a good job. We appreciate Steve’s Plumbing Service and would call them and request Nathan.

  • Review 126 (2024-06-05 - Rating: 5)

    Had a pipe leak and resultimg water inundation in our ohana. Called our regular plumber company who weve used for 10 years...they told they couldnt get to us for 9 days !So, we called Steves Plumbing the next afternoon and they came the following morning. Found the leak quoted us the (fair & competetive) price for repair and had it fixed within a few hours. Their tech Leland Explained everything up front. Extremely professional and friendly. Cleaned up the entire area before leaving. Very pleased with the way they do business. Steves IS our new plumber going forward.

  • Review 127 (2024-05-06 - Rating: 5)

    Jake and Adam did a great job on my A/C cleaning and tune-ups, while Nathan was awesome fixing our various plumbing issues that have been needing attention. All three were friendly and knowledgeable! Thank you so much!

  • Review 128 (2023-08-26 - Rating: 5)

    Fantastic service in all aspects!Easy to make an appointment with the friendly dispatcher and theyarrived at the agreed time the next day.Leland & Nate came and they quickly identified the problems and took care of them. Leland was very clear and professional in explaining the solutions.Very polite and had shoe coverings for entering the house.Steves Plumbing is the best. Highly recommend.Mahalo!

  • Review 129 (2024-08-08 - Rating: 4)

    I have a mysterious drain issue and (B)Demetrius came and did a thorough job. He was professional and friendly leaving the area clean. I will ask for him again

  • Review 130 (2024-02-01 - Rating: 5)

    Had an excellent experience with Leland at Steve’s Plumbing. He and his partner were nice, professional, and respectful of my house. They did quality work and were able to answer all of my questions. I have used Steve’s Plumbing twice previously and they are a dependable company with very good communication.

  • Review 131 (2025-01-06 - Rating: 5)

    Nathan was pleasant, super quick and efficient in helping us, thank you!

  • Review 132 (2024-02-17 - Rating: 5)

    First time having to change water pipes. Starting with the office personnel who answered the phone, to josh and his team coming out to look at our leak. The service was done professionally and the guys were helpful and educated us about all they would do! What a company and team at Steveā€s we will be recommending them and using them for all our future plumbing needs. Thanks guys!

  • Review 133 (2024-06-18 - Rating: 5)

    Jeremy F. was very friendly and courteous. He explained exactly what we should expect out of todays service. He examined our AC units, explained his recommendations, and servicedthem in a timely matter. Thank you, Jeremy!

  • Review 134 (2024-01-25 - Rating: 5)

    Leland and Nathan did a great job replacing all plumbing fixtures in my condo. They were very friendly and professional, on time and cleaned up after completing the work. I am very happy with the job they did and I highly recommend them.

  • Review 135 (2024-12-17 - Rating: 5)

    Jeremy did a great job solving the problem with our AC unit. Highly recommend!

  • Review 136 (2024-07-05 - Rating: 5)

    Just had Jake come by and service my AC. He did a great job. He was very neat and tidy. Got my AC serviced and cleaned out and up and running fast.

  • Review 137 (2024-02-25 - Rating: 5)

    The team at Steves Plumbing on the Big Island were very professional, responsive, service focused in addressing and resolving our plumbing problems. From the office staff and supervisors to the technicians (Michael and Josh) that came to our home, we were extremely satisfied.We highly recommend them and will certainly use them again if we have other issues.

  • Review 138 (2024-09-23 - Rating: 5)

    Victorino and his associate from Steve’s plumbing were very thorough and professional to install our new sink and garbage disposal.

  • Review 139 (2024-04-11 - Rating: 5)

    I had my mini split system serviced for the upcoming summer months. Jake cleaned 3 head units and the condenser and fixed an issue with one of the condensate pumps. He did a fantastic job. We tested the system out together before he left and answered all my questions. Very happy with the service!!!!!

  • Review 140 (2023-12-05 - Rating: 5)

    I rarely write reviews, but I feel compelled after having a great experience at Steve’s Plumbing and AC today.I had a rather emergent situation at a commercial building in Hilo that needed attention immediately. I had called over the weekend then, first thing Monday morning Josh calls me. After discussing the situation he immediately heads over to the location to assess the situation.In addition to being responsive, he was very communicative throughout the whole process from beginning to end and, he was very clear and knowledgeable. .To wrap things up, he sent me very detailed invoicing, along with photos and videos of his work through the various stages, which is very helpful in the event of any future issues in the area.Good Job, Josh!If I were Steves Plumbing I would definitely hang on to Josh.

  • Review 141 (2024-06-29 - Rating: 5)

    Jeremy Floyd was the technician that assisted us. He was very professional and knowledgeable and we highly recommend him. Wonderful job!

  • Review 142 (2024-08-17 - Rating: 5)

    Robert was extremely knowledgeable, friendly, and did a great job getting our AC unit back in order. Five stars!

  • Review 143 (2024-10-31 - Rating: 5)

    Jeremy the technician was great, the office staff definitely made me smile today and I will use this service again

  • Review 144 (2024-11-08 - Rating: 5)

    Jeremy showed excellence customer service and would recommend their services to anyone. Very personal and knowledgeable technician

  • Review 145 (2024-03-07 - Rating: 5)

    Leland and Nathan did a great job at our house! We had a mystery water leak, they located it, gave us a quote, fixed the toilet part that was leaking, recommended a water damage contractor, and were done in under 30 minutes. Definitely recommend!

  • Review 146 (2024-06-25 - Rating: 5)

    Jeremy Floyd was very professional in helping me get my a/c maintenance and back to cooling my house in no time! Would highly recommend his services to anyone.

  • Review 147 (2024-09-26 - Rating: 5)

    Jeremy did a great job was professional and explained everything that was going on fixed our ac and we were well satisfied

  • Review 148 (2024-05-04 - Rating: 5)

    Nathan Morace was very professional, prompt and courteous. He did an excellent job and we are so very, very happy. Please thank management and owners for sending out such a qualified technician. Also, the girls answering the phones were amazing! Thank you all so much!

  • Review 149 (2024-07-09 - Rating: 5)

    Jake provided excellent Customer Service and follow-up - he was also able to speak and on behalf of the company to settle a financing issue -Thank You Jake -Mahalo and Much Appreciated!!!

  • Review 150 (2024-04-04 - Rating: 5)

    Made a request for an appointment online and they came out the same day, for our drains backing up. Levi called and let us know hed walk us through the steps. Josh came out and assessed our issue and fixed it the same day. They were very professional and friendly.

  • Review 151 (2024-06-27 - Rating: 5)

    Josh was very professional and knowledgeable. He did an awesome job, super friendly and very efficient. I highly recommend him.

  • Review 152 (2024-10-01 - Rating: 5)

    Leland is hands down the best plumber I’ve dealt with. Knowledge, reliable, professional. The best.

  • Review 153 (2024-02-06 - Rating: 5)

    These guys are the best! It is our third time to use them and have been very satisfied with all aspects of their services. From calling the office and speaking to a wonderfully warm person who set us up with an appointment to the service personnel, Leland & Nate, who do an excellent and thorough job while explaining everything super clearly. We are very impressed and recommend them highly!Mahalo!

  • Review 154 (2024-12-08 - Rating: 5)

    Showed up on time and was very helpful. Would definitely recommend Steve’s Plumbing.

  • Review 155 (2024-06-01 - Rating: 5)

    Jake and Adam arrived when scheduled. Jake explained what would be done to service my mini split HVAC and accepted my debit card for payment (on his phone). Jake left to do another job and Adam did the service. Adam had to do some investigation about how to shut power off to my condo, as there is no breaker box or switch in my unit due to a unique process by the person who installed my unit. Adam preserved thru a couple of glitches left by former HVAC tech and did an excellent job of removing a LOT of nasty black dirt/mold from my unit. He also gave me several suggestions for ongoing maintenance and to protect the unit from high salt air exposure. Both men were helpful, friendly and competent. Mahalo guys!

  • Review 156 (2023-05-13 - Rating: 5)

    We had Jake (from Steve’s Plumbing and Air Conditioning) come out to service our air conditioner, and we were pleasantly impressed with the level of care he took. He explained our system much better and more comprehensively than any other service tech before…and we’ve had several. He gave a bid that was fair and reasonable, then completed the job on the spot. I would highly recommend.

  • Review 157 (2024-05-24 - Rating: 5)

    Josh Knox was the service tech. He was courteous, well versed in the repair and efficient in his work. Thank you Steve’s Plumbing /AC service.

  • Review 158 (2024-12-23 - Rating: 5)

    Josh was prompt and very professional. I appreciated his insights

  • Review 159 (2024-12-03 - Rating: 4)

    Your scheduling was awful. Nathan, when he finally got here did a great job.

  • Review 160 (2024-04-24 - Rating: 5)

    Just did...2 1/2 bathroom change faucets, valves, drain pipes.3 toilets, 2 rebuild, water supply hoses n valve changed,Kitchen sink faucet change, valves changed, disposal changed,Water heater changed,Removed refrigerator, dishwasher, washer dryer.Took one tech 2 and a half days...Explained every step, cleaned after himself, completely tested every replacement part. Gave me every expenditure in email promptly. Though obviously busy, took time to get to know me, and shared some things about himself...Thanks again Brendan

  • Review 161 (2024-06-28 - Rating: 5)

    Josh, the technician servicing our call, was thorough when investigating the issue, motivated to find a solution, and clearly communicated all of our options moving forward.

  • Review 162 (2024-05-10 - Rating: 5)

    Lopaka was very professional and answered all my questions. He was very clear on what is going to happen with the jobs i wanted completed. He also gave me options to select from. Steves kept me up to date and sent me a tracker and notification to see their arrival time. Lopaka also gave me a quote of how much the job will cost. I just need to see how the job is completed… so stay tuned.

  • Review 163 (2024-03-20 - Rating: 5)

    Brendan did an outstanding job repairing my water pipes. Extremely satisfied with the job he did. He was also very informative of what to expect. Very professional and pleasant person. Couldnt expect anyone better. Thank you Brendan.

  • Review 164 (2024-02-22 - Rating: 5)

    I want to give thanks and apologies to Ricky Mercado. Thank you so much, for your help yesterday. He came late in the afternoon, went and got a new water heater, had to return it because it was leaking, installed the new one, and then flushed the pipes for us because they were clogged with hard water. My husband and him finally wrapped it up well after 10 PM. He was polite and professional. I also want to give my sincerest apologies for grumbling that it was taking so long, etc. I hope his family enjoys the islands and that he gets aloha on all his jobs.

  • Review 165 (2024-05-08 - Rating: 5)

    Jake and Adam are SO friendly and amazing!! I am SO glad we went with Steve’s over the competition when choosing who to replace our ACs with. The customer service is top notch and service for the ACs is prompt when we request!

  • Review 166 (2024-12-18 - Rating: 5)

    Anthony was very knowledgeable and efficient. I am very satisfied with the service he provided.

  • Review 167 (2023-10-26 - Rating: 5)

    The pipes under our sink needed to be replaced. Josh and Del did a great job. Very professional, friendly, neat and fast. Reasonable amount was set upfront. I highly recommend them .Mr. and Mrs Raymond Rodrigues

  • Review 168 (2024-08-08 - Rating: 5)

    Fantastic and rapid response time! Thanks. Jake and Adam did a great job on my AC system.

  • Review 169 (2024-08-04 - Rating: 5)

    Quick appointment update plumbing fixtures in aged bathrooms and kitchen. Good communication to deal with issues as they came up and we are very satisfied with the results

  • Review 170 (2024-10-11 - Rating: 5)

    The technician did a great job in running the diagnosis; explaining the issue, the cost and our options

  • Review 171 (2024-04-17 - Rating: 5)

    Technician Josh Knox and partner did an awesome job for me this morning. They were on time and efficient with the work to be done. Both were professional and friendly and made sure their work was perfect. Mahalo.

  • Review 172 (2024-03-12 - Rating: 5)

    Replaced duel hotwater valve and hooked up dishwasher. Very professional, curtious and did a great job. Better price then expected. We are very happy with Steves plumbing and will use them again and recommend them to.anyone who needs plumbing work done.

  • Review 173 (2025-01-06 - Rating: 5)

    Great service, on time, explained everything he was doing, pleasant personality.

  • Review 174 (2024-06-27 - Rating: 5)

    Jeremy was awesome! :) He was very professional and explained the whole process well. Thank you for great service!

  • Review 175 (2024-01-22 - Rating: 5)

    The guys with Steves Plumbing did a great job and at a reasonable price. They arrived on schedule and fixed my problem. I am very pleased and would definitely recommend this company.

  • Review 176 (2024-08-29 - Rating: 5)

    Nathan Morace was awesome! He was professional knowledgeable helpful and personable!! Excellent service!!

  • Review 177 (2023-09-07 - Rating: 5)

    Steves Plumbing and AC came recommended to me so I called them when I had an issue with my old AC unit. I was able to get an appointment quickly, and Jake came out for the service call in the early part of the window given to me (always helpful!). Jake explained everything, gave me options for a repair needed as well as let me know what to expect within the next 2 yrs so that I could plan. No high pressure upselling and he fixed the problem. I will use them again if/when the need arises!

  • Review 178 (2023-01-02 - Rating: 5)

    Justin and Henry did an amazing job on my 4-Zone AC install! From the moment they arrived at my home for the estimate, I pretty much knew that Steve’s Plumbing & AC was the company I was going to hire for the job. Justin and Henry were on time, courteous, friendly, knowledgeable, and completely up front about the work that was needed. I was provided multiple pricing options to fit my budget which made the decision easy. The install took only 3 days, and the house is nice and cool! A+ service and quality work!

  • Review 179 (2024-07-18 - Rating: 5)

    Jeremy was friendly and informative he was thorough and willing to answer any questions so we had and was super sweet with our Keiki.

  • Review 180 (2023-09-01 - Rating: 5)

    Steve’s Plumbing is professional in uniform and interactions. They were easy to talk with and sincere while listening to your concerns. They were not insistent on what you needed to do. They did what you called them to do, did the work fast and professionally. They were polite. I would call them anytime over their competitors. I recommend Steve’s Plumbing to others.

  • Review 181 (2024-10-08 - Rating: 5)

    Jeremy was very knowledgeable and went above and beyond making us feel comfortable with the service. Very professional.

  • Review 182 (2025-01-04 - Rating: 5)

    Del was very professional at his job. He was prompt at arriving at job site. Problem fixed. Mahalo…

  • Review 183 (2024-03-23 - Rating: 4)

    Michael and his co-worker, Nathan, did a great job replacing our garbage disposal unit. I am very happy with the job they did. They also were helpful in answering my questions.

  • Review 184 (2024-12-10 - Rating: 4)

    Your business plan is excellent. Josh was very well trained in customer service. However, your fees are way high. I should have refused service after getting the estimate but I was in a hurry to get the job done. I’ll find a more reasonable plumber next time.

  • Review 185 (2024-08-16 - Rating: 5)

    Del did an awesome job from explaining the problem to fixing it quickly. Very courteous and customer oriented. Mahalo.

  • Review 186 (2023-07-03 - Rating: 5)

    Aaron and crew provided excellent service and quality solutions. Thank you. I know who to call if there is a need, and thanks to Steve’s Plumbing, none of the business I needed to take care of was missed because they were prompt and showed up with the proper Equipment. I gave it a few months since their visit to write a review to make sure the solutions/repairs withstood the test of time, and I am still very pleased. Exceptional job. Thank you again.

  • Review 187 (2024-07-19 - Rating: 5)

    My technician was josh and he was great. He knew what needed to be done and he explained everything step by step of what he was going to do which was great.

  • Review 188 (2022-11-14 - Rating: 4)

    New review: My scheduling experiences have been much better lately. Plumbing Technicians (Matt and David) and A/C Technicians (Justin) were thorough and great.I have consistently had issues with the call center, however, the plumbers are always great. Matt represents the company extremely well. He is patient and explains well. He is the reason I continue to use Steves Plumbing despite having issues with the consistent rescheduling and full voicemail box when I return a call.

  • Review 189 (2023-05-03 - Rating: 5)

    Aaron our service tech was amazing. Professional, great communication, timely and made sure to clean up before he left. I would highly recommend Steve’s Plumbing. They showed up, did the work and went the extra mile to follow up. Job well done.

  • Review 190 (2024-07-23 - Rating: 5)

    Lopaka I highly recommend to do your plumbing. A personable young man, efficient and knowledgeable in his plumbing profession

  • Review 191 (2023-07-01 - Rating: 5)

    I would like to say thank you to Steve plumbing & AC service specially to Jake the technician guy who came and able to fix our col plunge. Jake your awesome, thank you for your help. we definitely use this company again. Five Star!

  • Review 192 (2024-10-15 - Rating: 5)

    On time. Great customer service. Explains as he goes. Would call again if needed.

  • Review 193 (2023-08-01 - Rating: 5)

    Jake has provided our company with many ac services over the last year and has always been professional and transparent! Offers a variety of repair options for all budgets as well as the best customer service I have ever ever experienced. Working with Jake has led to a beautiful relationship with Steves Plumbing and AC services. Whether and emergency or preventative maintenance, Jakes experience, knowledge, and truly professional approach has made all the difference.