M&M Plumbing Heating and Cooling

Photo of M&M Plumbing Heating and Cooling

Located in Indian river, Michigan

Address: 4385 Tahoe Ln, Indian River, MI 49749, United States

Phone: +1 231-238-7201

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Credit cards
  • Credit cards
  • Free parking lot

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Fireplace store
  • Heating contractor
  • HVAC contractor
  • Water softening equipment supplier

Photos

Comments

  • Review 1 (2024-05-31 - Rating: 5)

    M&M installed a ceiling cassette/mini split in our home. We didn’t have a lot of options as we have a boiler system and wall & roof construction didn’t leave room for a wall mounted split.The experience was all very positive. Mark in sales was really helpful and made the decision process easy. Alex and Zack were the technicians that did the installation. They went the extra mile in every way. From a professional installation, customer relationship skills and overall willingness to answer any questions, we could not be more pleased.We’re looking forward to the additional comfort.

  • Review 2 (2025-01-08 - Rating: 4)

    Jeff was the best furnace man Ive ever used. I also appreciate his willingness to explain what he found wrong and how he corrected it.Review would have been 5-star except the first guys made installation mistakes Jeff had to fix.

  • Review 3 (2024-11-07 - Rating: 5)

    Jim was scheduled to do a maintenance check on our propane furnace and he came when the scheduled time was and came in and got to work. He explained what he had found was the issue of our furnace doing what it was doing and why it was doing it. Very kind and courteous. Thank you Jim and Thanks To Scott and the rest of the M&M plumbing and heating crew! Highly recommended

  • Review 4 (2024-12-06 - Rating: 5)

    We have always had a great experience with M & M. Professional and timely. We don’t use any other company because we trust the technicians. Jason handled our furnace issue today and in the past as well. I highly recommend M & M.

  • Review 5 (2024-11-20 - Rating: 5)

    Collin was great! He showed up on time, got right to work and completed the job in a timely manner. He was very personable and professional. M & M is lucky to have such a fine young man.

  • Review 6 (2024-12-05 - Rating: 5)

    We started using M&M about a year and a half ago to install our cottage mini-split. That experience was so great they are our go-to company. Everyone, in the field and in the office, has been friendly, helpful, professional and fun. Today’s job was a Wintrex valve replacement and check on our mini-split. Kevin and Dylan were courteous, professional and top notch with their service!

  • Review 7 (2024-10-18 - Rating: 5)

    Jeffrey arrived at the expected time. He did a annual inspection on our gas log fireplace and furnace. He was very courteous, easy to talk to and he was very knowledgeable. He explained to us what he was doing in a non technical manner so that we could easily understand. I would definitely ask for Jeffrey again.

  • Review 8 (2024-12-31 - Rating: 5)

    I was quite pleased with the service I received from M & M Plumbing and the technician, Samuel. He was prompt, professional, and efficient. He informed me of the problem and promptly replaced the faulty part.I will use them again in the future when necessary.

  • Review 9 (2024-11-04 - Rating: 5)

    M&M Plumbing Heating and Cooling rock! Always on time and very professional. Samuel was our technician this year. Samuel did an excellent job and explained to me all the steps he took conducting our annual preventative maintenance (furnace and generator). He even spent time explaining proper on-going care (especially the importance of furnace filter changes). Thank you M&M! Thank you Samuel!!

  • Review 10 (2025-01-06 - Rating: 5)

    A working heater is an important thing to have working in the winter in Michigan. M&M is our go-to company for plumbing and heating needs. Jeff was prompt and professional, as usual. He explained the technical problem in plain English, hunted down a part and then repaired it. Thank you, Jeff!

  • Review 11 (2024-09-16 - Rating: 5)

    Collin was great! On time, a friendly professional, expert on the technical aspects of my geo unit as well as the furnace. Very thorough and quick to explain what he was checking and the results. In addition, while here he identified and corrected an evaporator drainage problem that would have created a real mess when the humidifier is turned on the winter. I will request him in the future!

  • Review 12 (2024-10-15 - Rating: 5)

    Sam was great, very personable and worked quickly and left the area clean. Communication was excellent and we are thrilled with the job.Kasey came to clean and check our furnaces and he was great. Made us feel comfortable about how they are holding up and discussed possible future plans. This is our second experience with M&M and we could not be more impressed. I would highly recommend them.

  • Review 13 (2024-12-13 - Rating: 5)

    Kasey and Jason were phenomenal. I would highly recommend M & M Plumbing Heating and Cooling. The guys were extremely patient with me and went above and beyond. Thank you very much.

  • Review 14 (2024-11-15 - Rating: 5)

    Jason with M&M is awesome! Within one hour of calling about a leaking boiler furnace Jason had completed the repair, late on a Friday afternoon. Always timely and reliable service from M&M.

  • Review 15 (2024-11-17 - Rating: 5)

    I can not be more pleased with CollinHe was at my cottage with a half hour of our initial call and this was a Saturday night after 6 pmHe went over everything he tried before he had to bring in a helper with a extra big auger to break up toilet clog. I will definitely promote M&M plumbing and use them whenever the need come back

  • Review 16 (2024-10-06 - Rating: 5)

    Nick P. Serviced our furnace to prepare it for winter. We are very confident using M&M. They are very competent and professional. Nick reflects the company’s good reputation in northern Michigan. Thank you.

  • Review 17 (2024-11-25 - Rating: 5)

    As always M&M helped us immensely when our furnace had an issue. They diagnosed the issue, located the part and got it fixed right away. Everybody there is very friendly and easy to work with. Our Technician Sam was courteous coming in and out of the house and kept us informed when he was working on our furnace.Great service as always!

  • Review 18 (2024-10-23 - Rating: 5)

    Sam was very personable. Arrived within the specified time window they told me. Answered all my questions. Unfortunately I have a cracked heat exchanger so he was not able to complete the scheduled service. Doing an estimate for a new furnace and I have them scheduled for a seasonal close

  • Review 19 (2024-10-08 - Rating: 5)

    Jeff always provides excellent maintenance service on my furnace, a/c, & generator. Very meticulous in testing everything, and explains all of the results. I highly recommend him and M&M!

  • Review 20 (2024-01-18 - Rating: 5)

    We am very happy with the quality of work that M&M Plumbing is providing us. They are currently completing the new Habitat Houses in Indian River MI. They always explain what they are doing and when they are doing it. They are also very polite. Everything that they have done is working perfectly, and I know that we can count on them if we ever have a need for any plumbing work completed in the future. I would highly recommendM&M plumbing to anyone who needs plumbing work.Thank you M&M Plumbng!Ron HartConstruction SupervisorHabitat CHEBOYGAN

  • Review 21 (2023-12-13 - Rating: 5)

    Extreme level of focus and intensity on making sure the customer was made a priority. M&M and Tim came to my rescue yet again when my heat exchanger cracked and was without heat. Within hours we had a robust plan of action. The entire team at M&M is such a great resource for me, my family and our properties. Honestly, I don’t know what we would do without them. Competency in every aspect of their business.

  • Review 22 (2024-10-30 - Rating: 5)

    Thank you so much for the help today. Kasey was very helpful this morning. We also appreciate the information he give in regards to the ecobee settings

  • Review 23 (2024-07-30 - Rating: 5)

    Super helpful! They were able to make an apt for me right away. Collin was awesome, walked me through the process and let me know what I needed to know and had my air conditioner up and running right away.

  • Review 24 (2024-01-17 - Rating: 5)

    They got my pump replaced the same day I called so I was very thankful to have it done in a timely manner. Very nice people to work with and helpful with financial matters.

  • Review 25 (2024-10-30 - Rating: 4)

    Jason, as usual did a professional job in our annual check up & winterizing of our furnace for another year. I appreciated him recommending and replacing a part before a future problem. Bill

  • Review 26 (2024-12-28 - Rating: 5)

    We had service done the other day Jason the service technician, Excellent customer service very polite man would recommend M&M plumbing and heating to anyone.

  • Review 27 (2024-12-20 - Rating: 5)

    Sam, our technician was very professional and kind! Made quick work of the situation. I wish that the aluminum anode would’ve been put in when we had the water heater installed instead of having to make a separate service call months later. That’s my only criticism.

  • Review 28 (2024-10-02 - Rating: 5)

    I had a water leak UNDER an old cabin with no crawl space. The crew did an excellent job finding and fixing the issue in the least invasive way possible. It was a horrible and lengthy job for them (digging and crawling under the cabin in multiple areas), and they remained professional and friendly throughout.

  • Review 29 (2024-09-06 - Rating: 5)

    The professionals at M&M were efficient skilled and courteous they were persistent in their efforts during the installation and provided current code improvements with quality materials communication was excellent and I highly recommend them

  • Review 30 (2024-12-10 - Rating: 5)

    Kasey was very professional and quickly diagnosed and fixed my furnace issue! Thanks Kasey, you are a good reflection of a great company!

  • Review 31 (2024-12-24 - Rating: 5)

    Thanks again for stellar service, Jeff! We appreciated your expertise on our fireplace, furnace and water heater.

  • Review 32 (2024-06-27 - Rating: 5)

    Our water quit so we called M & M Plumbing. Scott sent Jason W. out within a few hours and he was very knowledgeable regarding our system. He figured out what was wrong with the pump and had water back on the same afternoon. Very polite and courteous. I would highly recommend Jason and M & M Plumbing & Heating.

  • Review 33 (2024-06-21 - Rating: 5)

    Im from down state and when family arrived at our summer cottage and had no water M&M rearranged their schedule for me so we could get our water going. Their communication with me by phone was excellent. They had our water going in no time and my kids were able to enjoy their few days away with no interruptions to there plans.

  • Review 34 (2024-11-15 - Rating: 5)

    What a great job & fantastic service from M&M Plumbing, Htg & Cooling! Will recommend you and continue to rely on you moving forward! Thank you.

  • Review 35 (2024-12-18 - Rating: 5)

    The technicians were great! They were on time, solved and fixed the problem quickly and couldn’t have been nicer! Highly recommend M&M!!!

  • Review 36 (2024-07-17 - Rating: 5)

    He was on time, personable and knew exactly what the problem was and finished in roughly half an hour.This company actually answered their phone with a person, not a message and communicated very well, provided service the same day, (within hours of my initial call). We will definitely be using them again if a problem arises in the future!

  • Review 37 (2024-11-09 - Rating: 5)

    Collin was knowledgeable and helpful, and very polite and friendly too. He explained technical items well and offered helpful information.

  • Review 38 (2024-12-12 - Rating: 5)

    M&M Always delivers 5 Star Service affordable pricing. I highly recommend them.John R. Davis

  • Review 39 (2024-11-18 - Rating: 5)

    Had yet another great experience with M&M today ~ thank you! Collin was on time, thorough, knowledgeable, and really skilled and patient about explaining things to a layperson like me ~ much appreciated!

  • Review 40 (2024-11-14 - Rating: 5)

    Jeffrey went above and beyond to solve the problem of why our furnace was not working. It was not a typical problem. Red Squirrels had filled the vent with pine cones.

  • Review 41 (2024-06-18 - Rating: 5)

    M & M’s service was quick, affordable and friendly. They came the same day we called on the hottest day of the summer to repair our A/C. Collin was professional, friendly and knowledgeable. We will be calling them for all of our heating and cooling needs in the future.

  • Review 42 (2024-11-14 - Rating: 5)

    Excellent!!!!!!!From the initial phone Deb to the service tech, David, M&M will be our go to for our plumbing, heating and air conditioning needs from now going forward!

  • Review 43 (2024-07-31 - Rating: 5)

    Collin did a wonderful job going over my air conditioning unit and a leaky boiler. He was friendly, arrived promptly at the scheduled time, and explained my options for repairs.

  • Review 44 (2024-10-14 - Rating: 5)

    Pleased with the technician and his work. We have used your company for several years now and very satisfied. Keep up the good work.

  • Review 45 (2023-02-28 - Rating: 5)

    Excellent work. Friendly on time excellent work ethic. Steve was very polite professional and efficient. Only took him 5 minutes to analyze the situation and come up with a lasting solution. Clean well maintained vehicle.

  • Review 46 (2024-10-29 - Rating: 5)

    Jason is always great at opening and closing our cottage. He has been doing this for Tresa’ years and knows all the quirks that go along with our 80+ year old cottage. We love M&M Plumbing!

  • Review 47 (2024-09-24 - Rating: 5)

    I woke up to a flood in my basement from my washing a nine backing up. Not knowing who to call, I found M&M plumbing on internet. Jason was quick to respond and was here as fast as he could. They dug up our septic tank and with a camera discovered a blockage closer to the house. Using their machine to clear it I was able to have free flowing water again without backing up in basement. He worked quickly and very professionally. I would highly recommend M&M plumbing from Indian River.

  • Review 48 (2024-12-06 - Rating: 4)

    Technician was very knowledgeable, explained everything he was doing and was very neat and tidy. The job was well done and expertly done.

  • Review 49 (2024-10-12 - Rating: 5)

    I had an emergency when my pump decided to quit during the holiday week. I called M & M, they were here and had my water running within two hours, I am so impressed with their work, and with how nice everyone was to work with. I know who I’ll be calling with any plumbing issues.

  • Review 50 (2024-07-22 - Rating: 5)

    Nick and Kasey were great. They were here 15 minutes early to assess how they were going to install the new air conditioning unit. Put their plan together and proceeded. It was a tight space to run the lines but they did it. All is great! The unit is running sufficiently keeping the house very comfortable. Thank you everyone at M&M Plumbing :)

  • Review 51 (2024-06-21 - Rating: 5)

    Very happy with the service tech sent by M & M Plumbing to solve our A/C problem. Colin was very knowledgeable and professional and quickly identified and solved the problem.The text messages from your company telling us who was coming and when was very helpful and appreciatedWe certainly will recommend your company to anyone needing plumbing, heating or cooling helpThank you very much.Bob & Lynn SchellBlack Lake

  • Review 52 (2024-12-30 - Rating: 5)

    Excellent service - recommend highly as I have utilized M&M for a few years now

  • Review 53 (2024-12-07 - Rating: 4)

    I have been very impressed by the professionalism and communication of M&M . They have taken care of my furnaces with great kindness.

  • Review 54 (2024-08-01 - Rating: 5)

    Alex and Stephen were wonderful. Appreciated being fast tracked through Wes. Excellent service. Thank you so much.

  • Review 55 (2024-12-05 - Rating: 5)

    Did great job removing all the old plumbing and installing new pex very clean and neat job. Did forget one set of shut off’s for bathroom,but it was a little bit of miscommunication.

  • Review 56 (2024-12-05 - Rating: 5)

    Jason and Casey were very professional and personable. They were thorough and answered our questions.

  • Review 57 (2024-07-30 - Rating: 5)

    Wes was great to deal with and is very knowledgeable. The two young men were very fast and knowledgeable with fixing our air lines at Fernelius Ford. We highly recommend this company.

  • Review 58 (2024-12-09 - Rating: 5)

    Everything was perfect. Excellent communication and execution by a highly trained technician. Jason is the best!

  • Review 59 (2024-06-30 - Rating: 5)

    Colin showed up on time. He was very friendly and knowledgeable. He repaired a valve causing a leak into our basement. He is also helping procure replacement parts for our water filtration system. Thanks for the good service.

  • Review 60 (2024-07-28 - Rating: 5)

    Colin & M&M are always great to work with. Im amazed at how friendly they are and how easy it is to book an appointment, even in an emergency. Thanks!

  • Review 61 (2024-07-11 - Rating: 5)

    M&M Plumbing is a great company, always prompt, courteous, and professional. They are the company weve trusted with any heating, cooling or plumbing needs since moving to Northern Michigan. And a special shout out to Joe and Sam for their most recent help and expertise!

  • Review 62 (2024-04-30 - Rating: 5)

    M&M always does a good job. Jason, Collin, Scott and others help us out so much. Today Collin did so much in a short time and even more than we expected. Love this company. Fantastic service.

  • Review 63 (2024-11-26 - Rating: 5)

    Kevin was courteous and did a good job. Kevin even took the time to answer questions via phone after the completion of the job.

  • Review 64 (2024-08-04 - Rating: 5)

    Tim was great! Diagnosed the issue very quickly and had me back up and running in no time.

  • Review 65 (2024-06-25 - Rating: 5)

    1st time customer with M&M, who are absolutely stellar. We called after our ac unit stopped working and was making a buzzing sound. From the first call the staff was friendly and reliable. Within a few days a technician, Colin, arrived within the scheduled time and was able to diagnose the issue, explained the fix and pricing before moving forward. After the repair Colin mentioned that he took the liberty of cleaning out an abandoned birds nest in our unit, let us know that our unit is quite old [were 1st time home owners] and what to exspect down the road. We recieved email and text message notifications throughout the process keeping us informed the whole time. We will be using M&M for all our heating/cooling and plumbing issues that may occur.

  • Review 66 (2024-08-18 - Rating: 5)

    They did great work. They were timely, did what they said they would do and had great follow up after they completed the job when i had some questions. Would highly recommend.

  • Review 67 (2024-12-23 - Rating: 5)

    Chris is professional and does excellent work. I would highly recommend him to everyone!

  • Review 68 (2024-02-13 - Rating: 5)

    Always absolutely amazing customer service 👏. I called today around 245pm. Our furnace went out while we were on vacation, so we returned to a not so great surprise. Collin O was at our house extremely fast! He is super sweet and knowledgeable! He double checked everything to make sure carbon monoxide was not leaking anywhere ! They got us a part to make sure we have heat until our new furnace is picked out and installed. (Ours is a 89 model and had a good run). We highly recommend M&M .

  • Review 69 (2024-07-18 - Rating: 5)

    Outstanding Sevice. Very friendly. Will call M&M for all of our plumbing needs. Every time we use M&M plumbing, every employee is so friendly and knowledgeable. Would never call anybody else.

  • Review 70 (2023-11-29 - Rating: 5)

    Nick did a great job with the installation of the mini split heat pump. Would definitely call M&M again for future needs!

  • Review 71 (2024-10-18 - Rating: 5)

    Sam was great! On time and efficient. It took less than an hour. I appreciate the service!

  • Review 72 (2024-09-11 - Rating: 5)

    Our outdoor water shutoff was leaking and needed replaced. The connection was 4 1/2 feet down. Everyone was very responsive and had it fixed within 24 hours. Thank you M&M team! Great job.

  • Review 73 (2024-10-04 - Rating: 5)

    Sam was very nice, he definitely knows how to work w old people. We couldn’t have been more pleased w him.

  • Review 74 (2024-06-19 - Rating: 5)

    Colin was very kind and apparently took care of getting my furnace repaired. It did warm up the vents though. It is very warm outside (close to 90 today) so I was not able to actually put it to full use yet. Thank you.

  • Review 75 (2024-08-19 - Rating: 5)

    Jason and Sam did a great job and answered all my questions. They also were able to determine I needed a smaller unit and saved me money.

  • Review 76 (2024-09-19 - Rating: 5)

    Sam was great. Punctual, polite and respectful. Knew what he was doing and things seem tobe working well.

  • Review 77 (2024-07-26 - Rating: 5)

    I was relieved to know you had the correct size coupler! Tim did a good job and worked efficiently. Thanks for your time and efforts.

  • Review 78 (2024-02-14 - Rating: 5)

    THE BEST! Collin and Don were incredible. We arrived to our cabin after business hours to find a break in our plumbing, and Collin was at the property making the repair within 30 minutes of calling. Nothing but the utmost professionalism and expertise. The pricing for the after hours repair was incredibly reasonable, too. I wouldnt hesitate for a moment to recommend M&M to a friend.

  • Review 79 (2024-06-27 - Rating: 5)

    Alex & Zach did a great job putting in an Air conditioner in on the second floor of our old cottage. They were professional and very pleasant to work with.

  • Review 80 (2025-01-02 - Rating: 5)

    Fast urgent service performed and got the job done perfectly! Thanks for your help!

  • Review 81 (2024-09-24 - Rating: 5)

    Personable, professional and kind/courteous. Collin provided quality service and easy to have in your home.

  • Review 82 (2024-07-02 - Rating: 5)

    Collin O. performed a checkup on our air conditioning unit and got us set up for the summer months. He was very thorough, friendly and professional. He did a great job and treats customers very kindly. He represents the M&M organization very well!!

  • Review 83 (2024-02-05 - Rating: 4)

    The guys had to come back to fix a leak after moving and replacing a pressure tank. The guys that came back were prepared and replaced all the old hardware that should have been used the first time. Good job.

  • Review 84 (2025-01-07 - Rating: 5)

    Last evening, Jan. 6th 2025 our Water Heater wasnt working properly. I called the after hours Service, and Jeff Richendollar was dispatched to our Home for a Service call. He arrived promptly and on time, and he quickly diagnosed the issue with our Water Heater. He was proficient, professional and thoroughly explained the issue. After roughly 30 minutes he had our Water Heater back up and running properly. I highly recommend him, and M & M Plumbing and Heating!!Appreciate your fantastic Service!!Best regards,William Russell Honeysette

  • Review 85 (2024-07-25 - Rating: 5)

    Curtis comes across as very professional, friendly, and customer oriented. Response time from M & M in general has always been outstanding!

  • Review 86 (2024-06-12 - Rating: 5)

    When my well holding take sprung a leak, I was pleased when everything was replaced by noon the same day . I have always had excellent, prompt service from everyone at M&M for over 25 years. You have done many things for me over the years and it is very much appreciated.

  • Review 87 (2024-06-10 - Rating: 5)

    Jeff R. did two new gas fireplace setups for us over the past year. Every detail was completed to perfection. Absolutely zero problems with everything he did. Many thanks Jeff.Additionally , Tim and Gavin finished the startup of a new heating /air conditioning system that had a defective blower motor. They also remedied a design issue which caused excessive system noise because of too high air velocity in the cold air returns (harmonic vibration).

  • Review 88 (2024-10-15 - Rating: 5)

    Very friendly and helpful and easy to work with. I am very impressed with how well they are as a company too

  • Review 89 (2024-07-18 - Rating: 5)

    Colin and Sam were very nice and got the job done. I won’t have to utilize their work until the colder months ahead. If it works than and I’m sure it will I’ll be very happy. Very professional and very personal. Colin’s been here before it was good to see him again. Sam was very polite as well. Thanks M&M. 👍🏻

  • Review 90 (2024-05-12 - Rating: 4)

    Per our job of 5/6/24... Collin was very pleasant and got the job done in less than an hour. After the job was completed, we asked what the bill would be, and he explained your new flat rate pricing system. We felt that $350.00 was an outrageous amount to charge for the materials needed, which was the replacement of one outside spicket, and the time it took to complete the job, less than an hour. We have always been very happy with your company and services, but your new flat rate pricing system is totally unfair for this type of small job.

  • Review 91 (2024-08-14 - Rating: 5)

    8/14/25 As always, very pleased. Collin is polite, sociable, knowledgeable, prompt , and really knows his stuff! It took a couple hours to track down the issues causing problems—but when Collin left, the problems were fixed. We trust M&M and all the men who have been to our home to fix a wide variety of problems from “easy” to multi-faceted. Thank you Collin and M&M!

  • Review 92 (2024-10-05 - Rating: 5)

    Sam was terrific...my furnace liked him too...he even had a cat assist..does this qualify for a discount??? Haha..

  • Review 93 (2024-09-11 - Rating: 5)

    Absolutely fantastic problem resolution. Ahead of schedule. Explained the problem in a way I could understand. Jeff has the perfect combination of professionalism & friendliness.9/112024. JASON was punctual, thorough, knowledgeable & personable. Whatever your needs, call M&M!

  • Review 94 (2024-11-26 - Rating: 5)

    Really appreciate the how quickly they came to fix the boiler. Kevin was very kind and explained everything to me. Thank you!

  • Review 95 (2024-06-01 - Rating: 5)

    Excellent service as always- Fr. Jim GardinerI needed a new water pump. I called for assistance and Tim was at my home within an hour. He was friendly and did the necessary work in a timely fashion. I am very satisfied with the whole process.

  • Review 96 (2024-09-25 - Rating: 5)

    Unable to reallly rate until we return in 2025. Good job of scheduling work and notifying us when it would be done and advising us when it was completedd.

  • Review 97 (2024-04-07 - Rating: 4)

    I do appreciate you coming to my house. When I had no heat and restarting my furnace but I think its a little disgusting for your worker to walk in 1 minute. Hit a reset button and charge me a $193. It is actually sad. Im sorry. Im giving you an honest feedback. I could have seen being charged a $100, but not a 193 for your gentlemen, to be there 1 minute.

  • Review 98 (2024-05-06 - Rating: 5)

    Mark was on time and very professional. He certainly is well educated in the field of HVAC. Mark is also friendly and didnt try to push any particular product. Were very happy with the visit.

  • Review 99 (2024-06-19 - Rating: 5)

    Mark was great. Very knowledgeable and professional. Made us feel comfortable and represents M&M very well.

  • Review 100 (2024-07-30 - Rating: 5)

    Colin and Sam did a great job. They were extremely professional, prompt and helpful.

  • Review 101 (2024-05-02 - Rating: 5)

    M&M is the absolute best, no one could do it better. They are so friendly, helpful, and efficient with each step. I can’t recommend them enough. They set the mark for great service and quality work.

  • Review 102 (2024-08-28 - Rating: 5)

    Collin was very detailed in our problem. This my second time working with him.

  • Review 103 (2024-11-22 - Rating: 5)

    Gavin & Alex were out to install a new gasoline inside our crawl space in preparation for a whole house NG generator last month. They showed up on time, performed the work & showed me what they did prior to leaving. Both guys were very respectful & cleaned up after themselves.Then, w/o warning, DTE appeared to install the gas line & meter this week. I called M&M in hopes of getting a technician. Luckily Nick & Dylan were close by & after finishing that project they came over & completed the hook up to the inside line. Before leaving, they made sure my gas was running in my house. Again, these guys analyzed the task at hand & completed it professionally.My wife & I are both very appreciative.

  • Review 104 (2024-09-19 - Rating: 5)

    Today Collin and Justin came out and installed a new submersible water pump for our house and complemented it with a continuous circulation inside system. Pictures look like it was a great job.Thank you guys for another job well done.John & Sue HirschlerTwin Lakes

  • Review 105 (2024-07-27 - Rating: 5)

    Colin was very respectful, a good communicator and was able to diagnose and fix the issue quickly.

  • Review 106 (2024-08-12 - Rating: 5)

    Absolutely wonderful! Last minute emergency with the septic and they were able to take care of it immediately.

  • Review 107 (2024-06-28 - Rating: 5)

    Jeff was prompt, courteous and very thorough. Did a great job, especially pleased on a busy weekend.

  • Review 108 (2023-12-01 - Rating: 5)

    Nick and Casey were amazing. They replaced gas pipes indoors and outdoors and did a terrific job. Respectful and polite, did great work. Very pleased with those two and the services m&m has provided. (Updated review. Had m&m out previously to fix our water heater.)

  • Review 109 (2023-09-07 - Rating: 5)

    Mark was prompt for a mini split estimate appointment where he explained the many options for heating and cooling. He listened to my goals and concerns and even got on the ladder to check my attic clearance and access before recommending ceiling cassette mini split heads. I hope his bid is as good as the visit since he instilled confidence in his recommendations and detailed the expertise of the potential install crew. Nice job!

  • Review 110 (2024-10-24 - Rating: 5)

    Can always count on M & M to do the job and complete it in a professional manner. Highly recommend them.Tim has always been outstanding, courteous and efficient.. Accessed the problem and immediately took care of of the problem. Thank You Dick de Vore

  • Review 111 (2024-12-13 - Rating: 5)

    They did a superb job and are incredibly knowledgeable! Great guys to work with. Highly recommended!

  • Review 112 (2024-07-08 - Rating: 5)

    Tim was very helpful and informative. He figured out the problem immediately. Very happy with M&M.

  • Review 113 (2024-01-15 - Rating: 5)

    We are very pleased with Jason and Steve, poor Jason came out at 2 in the morning and replaced the thermostat, but the fan would not stop running so Steve came back and checked things out and told us that its not unusual for the fan to run all the time, because it was so cold. The pump outside does go on and off. I dont think I will ever understand this furnace. Both guys where great, thanks for being so patient with us seniors. We give you 5 stars

  • Review 114 (2024-12-12 - Rating: 5)

    We did not have any work performed by M&M, only asked for an estimate.

  • Review 115 (2024-03-07 - Rating: 5)

    Collin was very professional and he took care of the issue today.He was friendly and knowledgeable. He explained everything he needed to do for us and I knew we were in good hands.

  • Review 116 (2024-10-09 - Rating: 5)

    Very professional team, from the time you call for service to the technician on site. Unbelievable how easy they are to work with and accommodating

  • Review 117 (2024-02-24 - Rating: 5)

    Any time I have had M&M come out for repairs, they have always been very knowledgeable, friendly and professional. They do excellent work and treat your home like it was their own. Very happy with this company.

  • Review 118 (2024-12-05 - Rating: 5)

    I had a very good experience and recommend them in the future.

  • Review 119 (2024-09-10 - Rating: 5)

    Great communications. Arrived as expected. Listened to the problem, found the problem, fixed the problem, explained the problem. Very professional!

  • Review 120 (2025-01-09 - Rating: 5)

    Best service around. Knowledgeable, friendly, feel confident that what is being done is done right.

  • Review 121 (2024-12-09 - Rating: 5)

    Our furnace went out as soon as the cold and snow hit. M&M came out early the next business day and fixed it for a reasonable price. Thanks!

  • Review 122 (2024-02-27 - Rating: 5)

    It was a pleasure to work with the M&M team. I found them to be highly knowledgeable, skilled and most eager to please. I trust them and the results did not disappoint. Thank you M&M team!

  • Review 123 (2022-09-22 - Rating: 5)

    M & M installed!Gas hot water furnace & two mini split units AC & Heat.Three service tecs did an awesome job on the install both quickly and professionally.Most importantly- I called four other companies and never heard back from them.M & M--- Im very impressed with!

  • Review 124 (2024-08-21 - Rating: 5)

    Excellent! Jeffrey was knowledgable, thorough and professional and answered all our questions.

  • Review 125 (2024-08-15 - Rating: 5)

    Tim always does a great job! Very efficient and professional!

  • Review 126 (2024-05-12 - Rating: 5)

    Mark was prompt and professional. He had lots of good ideas and input for our project. Hopefully the quote is good and we can proceed.

  • Review 127 (2024-12-09 - Rating: 5)

    Attentive, comprehending, offering alternatives. Technologically reliant, not guessing. Inspires confidence.

  • Review 128 (2024-05-18 - Rating: 5)

    Tim came out on an album mergemcy stop in because the heat wasn’t working. He was super timely and friendly. Thanks Tim!Steve came out to help with a heating issue. He took care of my issue right away and was so courteous and professional. Definitely recommend m&m!

  • Review 129 (2024-06-21 - Rating: 5)

    Nick & Kasey installed a furnace and ductless A/C unit during the hottest week in MI. Both are a pleasure to work with and would highly recommend them.

  • Review 130 (2024-07-24 - Rating: 5)

    On time, great quality work, pleasant helpful and clean cut. I would highly recommend

  • Review 131 (2024-09-26 - Rating: 5)

    I have used M&M heating and cooling for many years. They have always provided excellent service. Jason W. is the technician who serviced my geo thermal unit.

  • Review 132 (2023-12-17 - Rating: 5)

    I love M&M Plumbing and HVAC. I have installed 7 different HVAC systems in 5 different properties in the last 8 years using four different well respected contractors. M&M has been the best of all of them in terms of appropriateness of the selection, pricing, and service quality. They happily went through other options with me at my request and I finally decided on their initial recommendation. They are a very professional organization in terms of service notifications and administrative items. The service techs and installers are very friendly and cheerful, highly skilled and work efficiently. They politely answer all my questions, and I ask a ton of questions. Get your own quotes for sure, but I will share that out of the bids I received, the company in Alanson (I wont name names) was much more expensive. After the installation, M&M filled out and submitted all my warranty paperwork, and best of all, they helped me complete the PIEG coop heat pump rebate paperwork which will save me another about 10% on the mini-split system they just installed for me.

  • Review 133 (2024-09-18 - Rating: 5)

    Samuel did a great job servicing my furnaces for the upcoming winter season.

  • Review 134 (2024-06-07 - Rating: 5)

    Nick and Casey showed up early and did a great job of installing a new wellpump and holding tank. They cleaned up and removed the old tank and explained how the new unit works.

  • Review 135 (2024-04-22 - Rating: 5)

    JASON did a great job taking care of the no hotwater problem. Very personable and professional. Definitely a great asset to your company.

  • Review 136 (2024-05-30 - Rating: 5)

    The technician showed on time for an annual maintenance checkup of our baseboard heating system. Found out pressure was down a few lbs so he added some glycol. When looking for a leak in system which would account for reduced pressure a leaking valve wss found. Tim took pictures and explained the issue and corrosion around the value which could lead to a system failure and greater issues/expenses to fix. The system is only 3-4 yrs old and could be under warranty. Answered all our questions. Will be back within a week to install new part which might be covered by warranty. If not minimal cost to use. Very happy with our outcome and short wait time from making appt. too service call.

  • Review 137 (2023-12-20 - Rating: 5)

    Jeff was professional and cordial. He knew what needed to be done and proceeded to complete the assigned work.He answered questions and was able to install a new thermostat that is easy to read. He is a good representative for M&M.

  • Review 138 (2024-11-24 - Rating: 5)

    Samuel was fantastic!!! Thank you for sending this wonderful professional to our home for plumbing support. Happy Thanksgiving.

  • Review 139 (2024-06-04 - Rating: 5)

    Jeff was great. Did a quality installation and diagnosed my plbg problem.Very pleased with the service.

  • Review 140 (2024-06-07 - Rating: 5)

    Called to campground where public shower was constantly running. They came fast, after hours, and fixed my shower in no time. Very competent. Thanks again

  • Review 141 (2024-02-06 - Rating: 5)

    Jason arrived at the scheduled time, quickly diagnosed the problem, ordered a new pressure tank and installed it. He is pleasant, efficient and always does a great job.

  • Review 142 (2024-12-25 - Rating: 5)

    Thank you Jeff for coming out Christmas Eve day to fix a leak. We appreciate it!

  • Review 143 (2023-06-02 - Rating: 5)

    All I can say is WOW. This company has the best customer service I have seen in a long time. They were extremely accommodating and the service itself was top tier. Tim, our service tech, was prompt, professional and boy did he know his stuff. I am grateful for Tim and M&M. We are fortunate to have such professionals in our area!

  • Review 144 (2023-11-03 - Rating: 5)

    The team at M&M are always a pleasure to deal with and today was no exception. Colin quickly diagnosed the issue, corrected it and went on his way in a matter of minutes. Highly recommend M&M for all your plumbing and HVAC needs!

  • Review 145 (2024-06-26 - Rating: 5)

    Collin was very professional throughout the whole job. He did his best to deal with my issue.

  • Review 146 (2024-12-22 - Rating: 5)

    Super impressed. Very knowledgeable. Happy they were willing to come cheboygan. Telling anyone needing this kind of service to useM&M

  • Review 147 (2024-01-08 - Rating: 5)

    Staff was very knowledgeable, helpful and polite. Colin did an awesome jobThey gave me plenty of options on how to fix my boiler issue.10/10 would recommend

  • Review 148 (2024-06-26 - Rating: 4)

    As usual you came through for me again. Tim was excellent. Replaced switch on water pump quickly and talked to me about replacing the tank that is pretty much shot. M&M plumbing is the best.THANK YOU SO VERY MUCH M&M PLUMBING

  • Review 149 (2024-11-14 - Rating: 5)

    He is great,a thinker. We talk about the ideas he has to solve a problem

  • Review 150 (2023-12-29 - Rating: 5)

    I called M&M plumbing and heating for a water issue. They responded quickly and I was on the schedule right away! My service tech Jason was a great guy. He quickly diagnosed the issue and he was already prepared with the new equipment. Being able to fix it on the spot was outstanding service. He even brought out my tools from the crawl space as he was cleaning up. M&M is my go to for my plumbing needs! Thanks again Jason

  • Review 151 (2024-07-22 - Rating: 5)

    Great couple of young men they did a fantastic job! Thank you. Ron N

  • Review 152 (2024-09-04 - Rating: 5)

    Thank you Jason for being prompt and with all your knowledge we feel very blessed to have you in our lives! Thank you for taking such good care of us old folk!

  • Review 153 (2024-04-11 - Rating: 5)

    Collin did a great job diagnosing our issues and fixing them for us and providing valuable information on how to fix those issues. Highly recommend.

  • Review 154 (2023-08-08 - Rating: 5)

    Tim has taken care of all of our issues with exceptional service. Great job replacing our compressor unit for our wine cellar. Appreciate him and his dedication to his profession. A true asset to M&M. Thank you

  • Review 155 (2023-11-01 - Rating: 5)

    Jeff came out to service our fireplace. He was very professional. He meticulously reassembled the unit and took the time to explain everything to us. His service was exceptional.

  • Review 156 (2023-09-12 - Rating: 5)

    My family has been using them for 13 years now. Have never had a bad experience and always professional. Will stay after work hours to make sure the job is done. I highly recommend them over anyone else in the are.

  • Review 157 (2025-01-01 - Rating: 5)

    Great service on my Furnace, quick response and diagnosed the problem timely. Thanks

  • Review 158 (2024-10-26 - Rating: 5)

    Collin answered our many questions & gave a couple suggested solutions to our problem. Very polite & helpful.

  • Review 159 (2024-06-24 - Rating: 5)

    Collin was on time, very courteous and professional. Knowledgeable regarding the HVAC program problem and was able to quickly determine a solution and complete the corrective action. Will definitely call on M&M Plumbing and Heating for future service needs.

  • Review 160 (2023-05-02 - Rating: 5)

    Opening up cabin discovered a water line break below sink in bathroom. Called M&M and they sent Jason out. Arrived within an hour and had it repaired quickly. He assisted my sons in making sure there were no other issues with opening up the place! Excellent service late on a Friday afternoon.

  • Review 161 (2024-10-11 - Rating: 5)

    Steve and Christopher did a great job for us Very polite and friendly and completed the job in a timely manner

  • Review 162 (2023-08-24 - Rating: 5)

    M&M was quick and knowledgeable and made a plan for a difficult job. In the end they supplied an access panel in our ceiling for future access to plumbing which saved money so we didnt have to finish the ceiling back out. Our plumbing was fixed faster than we expected and within days our initially contacting them. They were quick and under initial budget estimate as well!

  • Review 163 (2024-08-12 - Rating: 5)

    Did a great job installing our ventless gas free standing heater/fireplace, and took a short look at our kitchen sink to give an opinion, great work, great workers!

  • Review 164 (2023-05-18 - Rating: 5)

    Jeff came out because we noticed a heavy soot buildup on the inside of the glass of our natural gas fireplace insert. He came out the same day that I called. He had the problem diagnosed and fixed in short order. As always, he was pleasant, professional, skilled, and knowledgeable. He did an excellent job and the fireplace is working now at peak capacity which is a testament to the excellent care that it has received from M&M over its entire 20 years of use here.

  • Review 165 (2023-11-14 - Rating: 5)

    Our old furnace went out and M&M Plumbing (Collin O.) was quick to respond. We were not in town but Collin was able to navigate everything and get it back up and running. Very professional and glad they are in the area.

  • Review 166 (2024-07-09 - Rating: 5)

    The service rep was very punctual and courteous. I called and he was here the same day.

  • Review 167 (2024-09-08 - Rating: 5)

    Jeff, the technician, was on time, he even came a bit early when finished with a previous job. He was knowledgeable and polite and fixed the problem with the split A C. quickly.

  • Review 168 (2024-10-09 - Rating: 5)

    Jeff has done our generac and on demand water heater for a few years now. He is efficient and thorough. We appreciate the continuity year over year.

  • Review 169 (2023-02-09 - Rating: 5)

    Super helpful! On time and very courteous. Didn’t mind that my kids were being loud and rambunctious which is always a 5 star rating in my book because my kids are nuts. Came in got the job done quick and we have heat again!! Thanks you for being amazing!

  • Review 170 (2024-01-07 - Rating: 5)

    We have used M & M 3 times now and each time they were very quick to come out and take care of everything. Jeff did a great job. I would highly recommend this company.

  • Review 171 (2024-02-12 - Rating: 5)

    Steve did a great job. Repaired the issue quickly, and walked me through maintenance items to be aware of. He was very helpful.

  • Review 172 (2023-10-10 - Rating: 5)

    Jeff was on time, understood the problem and worked with me to solve the drain blockage. He was very skilled and professional. I have used his services before and he was also great then. I highly recommend him

  • Review 173 (2024-01-16 - Rating: 5)

    Collin was very friendly and told us what was performed on our furnace. I would recommend this young man to my friends in Indian River. Great Job Collin!

  • Review 174 (2023-12-21 - Rating: 5)

    It seems my home always wants to see Jeff on the 4th of July weekend. I am okay with that as he does an awesome job. He is a true professional and a big part of what makes M&M a great place to do business with. Graham Tillotson Our home also likes to see Jeff at Christmas time too. He fixed 3 sinks that were plugged shutting down our kitchen. Jeff to the rescue again. Great response time and he is a wonderful human being.

  • Review 175 (2024-01-24 - Rating: 5)

    Chris and Steve were great! Very knowledgeable and polite. They did fantastic work and cleaned the area when finished. Would recommend!

  • Review 176 (2024-02-02 - Rating: 5)

    Later arrival than anticipated but well worth the wait. Tim was exceptional in providing instruction, answering questions and providing direction on managing my HVAC system outside and on split pacs indoors. Await quotes on increasing capacity of one wall unit and repair of old Intertherm wall heater as well as an alternative heating source. Thank you!

  • Review 177 (2023-12-14 - Rating: 5)

    Jeff put a conversion kit in our new-ish stove today. It wasnt the easiest job but he kept at it till it was done. He also helped us get it into the kitchen and set up. He really did a great job and was helpful and friendly as ever. You guys are lucky to have him as an employee!

  • Review 178 (2024-06-05 - Rating: 5)

    M&M replaced our furnace and added central air to a very old two-story cottage. Scott was very knowledgeable and patient in helping us decide our HVAC needs. The installation team of Curtis, Parker, Steve and Alex were incredible! They were always professional, on time, courteous, respectful of our home, and very knowledgeable. They were very helpful in letting us know what they were doing and very respectful of our feedback. They WORK. Never saw them on their phones or standing around talking and wasting time. M&M far exceeded our expectations! We love our new furnace, air conditioning, and fabulous new state of the art thermostats. These guys love their jobs and it shows! A pleasure to work with this company!!!!!

  • Review 179 (2024-09-05 - Rating: 5)

    The technician was professional, courteous, and efficient. I recommend M&M Plumbing, Heating, and Cooling.

  • Review 180 (2024-10-05 - Rating: 5)

    Nick arrived within the time block that was texted. He was very personable and professional.He explained what was required after inspecting my furnace and completed the work thoroughly and in a timely fashion.Very satisfied with the service.

  • Review 181 (2024-09-27 - Rating: 5)

    Excellent, professional service! Also very prompt so that exceeded expectations.

  • Review 182 (2024-08-22 - Rating: 5)

    You can’t beat this company. No one else compares!They are by far the best in Northern Michigan!Jeff and Sam did another superb job!

  • Review 183 (2022-12-15 - Rating: 5)

    Thank you very much! They were able to take care of three issues, one was not scheduled and just happened. I appreciate everything, after using a local business, that did not fix problems, only seemed to put bandaid on, which resulted in numerous calls for the same issues.So thank you very much, for being professional, equipped, and knowledgeable to take care of the issues.

  • Review 184 (2023-10-25 - Rating: 5)

    Complicated problem with our septic lift tank. Didn’t even have to have the tanks pumped and the solution was taken care of in one visit. As usual great service from M&M. Thanks to Steve and of course Scott. TB

  • Review 185 (2022-06-06 - Rating: 5)

    Collin was very knowledgeable and professional. He helped us fix our sump pump in under an hour. An issue that was driving me crazy for months, he fixed in a very quick amount of time and was friendly and personable the whole time. He took his time to show my husband how to fix the problem if it were to happen again.I will definitely be using M&M for any future plumbing needs.

  • Review 186 (2023-01-03 - Rating: 5)

    Collin is amazing! We’ve had him to our home for various plumbing issues and he’s always been extremely knowledgeable, thorough, and efficient. He’s considerate and never leaves a mess. I highly recommend Collin and M & M Plumbing.

  • Review 187 (2024-05-16 - Rating: 4)

    Steve was great. On time, professional. Unfortunately he couldn’t fix our issue, but it wasn’t his fault at all.

  • Review 188 (2024-09-25 - Rating: 5)

    We have over 19 year old geothermal heat/cooling system and Jason has kept it in excellent repair and functioning well. Hes been great. He’s also great at communicating and in addition if just a fun and interesting guy.

  • Review 189 (2024-07-22 - Rating: 5)

    Great service. Friendly. Efficient. I would use them again

  • Review 190 (2023-11-30 - Rating: 5)

    Great service! Very personable, all of their works CARE. Try to get to you as soon as possible. Thankful to have them in our Community. Thanks M&M!

  • Review 191 (2024-02-28 - Rating: 5)

    Colin was very friendly & explained things to us.He was efficient & I will use M&M for any future needs

  • Review 192 (2024-11-24 - Rating: 5)

    Sam was great to work with! Arrived on time, called with the problem and the solution! Everything was explained professionally!! Highly recommend

  • Review 193 (2024-10-29 - Rating: 5)

    Service was on the heating system. Collin O really knows his stuff!! Explains what he is doing and why. Job site always neat and clean when he is finished.

Similar Organizations

No similar organizations found.