ARP Heating & Air Conditioning

Located in Independence, Ohio

Address: 1277 E Schaaf Rd Unit 6 Rear, Brooklyn Heights, OH 44131, United States

Phone: +1 440-838-4204

Rating: 4.6

Services

Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-16 - Rating: 5)
Update (7/16/2024): Changed review from 2 to 5 stars. Andy Pech (Owner of ARP) came out and personally rectified the issue. He didn’t only replace the fan motor, but the whole assembly and hood, including the humidistat and thermostat for free. Even color matched the hood to our roof! I would trust them to do it right, no matter what.____Original Review - Last year (2023) Andy came by to give us a quote for a new A/C and furnace. We got three different quotes and I appreciated Andy’s candor and politeness. We didn’t end up moving forward with any quote, but when my house needed a new attic vent fan, I called ARP. A contractor came out and installed our new fan - it worked great and was affordable. Fast forward to Spring 2024. The fan is making a terrible squealing noise. It’s above my 2yr old daughters bedroom. I called in March to have ARP come and troubleshoot.They send a contractor out and he says it’s “working as should”. I attempt to get Andy involved, and he will not respond to any of my calls. I’ve left several messages at the office. Here I am, 4 months later with a squeaking fan. Unfortunately, when I go to replace my furnace and A/C, I won’t be calling ARP.

Review 2 (2024-11-23 - Rating: 5)
Andy and his crew are the best! Hard-working, polite, efficient and dependable! They just installed a new furnace and air conditioner in my home. The furnace is located in a crawl space that can only be accessed by a hatch outside. They were here all day working in the cramped space in terrible weather. They did a great job. I highly recommend ARP Heating and Air Conditioning!

Review 3 (2024-04-29 - Rating: 5)
Very Happy! Very professionally install. Even the city inspectors were impressed with the work. Workers cleaned up after the work was done. Highly recommend them, you wont be disappointed

Review 4 (2024-12-08 - Rating: 5)
Gino came out on time and promptly fixed my issue. He was nice and knowledgeable. If i ever need service again it will be with ARP!

Review 5 (2022-01-14 - Rating: 5)
Everyone including the receptionist, the owner, the initial person to make an assessment for the estimate, and the two workers who installed my new water heater we’re all very prompt and professional, and also very friendly and courteous. The workers were on time, efficient and prepared, very knowledgeable, and cleaned up after themselves like they were never here. I haven’t received that quality of service since Sears went out of business! They definitely have the latest updates for water heaters including a water sensor that goes in the drip pan that can be hooked up to Wi-Fi to alert your phone when it senses water. And glass line tanks that won’t rust from the inside. My utility room is so cramped that the washing machine and dryer had to be removed along with the furnace that was blocking the water heater in the corner next to a large pipe. They drained the water heater with a hose since I didn’t have a floor drain, removed the old water heater and installed the new one with the sensor. Reinstalled the furnace and made sure the furnace and water heater both worked properly. Reconnected my washer and dryer, and cleaned up with no trace of them having been there. They explained anything I needed to know along the way and made sure I had the instructions to the sensor battery codes and how to connect my phone to the sensor. All done efficiently and for a reasonable price. Well done!

Review 6 (2023-07-31 - Rating: 5)
Always top self serviceWe have used ARP for several years to service and maintain our homes HVAC. Always have been pleased with the quality of service and techs. Our ACs coil just went and we needed to replace the older AC unit. Andy worked with us to find the best option for our home and offered us a good value. The installers were here on time, did a great job, were friendly and courteous and wife wife was thrilled that they were extremely concerned about not making a mess and cleaning up after the job was done. Highly recommended

Review 7 (2023-10-10 - Rating: 5)
We have used ARP as our hvac support service for years. After we moved into our new home we got the furnace, AC and water heater changed. Andy and his team were amazing! Super professional, clean, expedient and overall did a great job! I would and have recommended them to anyone looking to do any work at their home.

Review 8 (2024-07-25 - Rating: 5)
My air conditioner stoped working in the middle of the hottest month of summer, as they usually do. Charlie was fast, responsive, and affordable. They were more affordable by a mile and installed a full HVAC in less than a day. I cant recommend ARP enough. I will use ARP Heating and Air for all my HVAC needs!

Review 9 (2024-02-18 - Rating: 5)
ARP installed a new furnace on short order for us in December 2023. The job was done very professionally. Also, they pre-filled paperwork we can submit for both a tax credit and a Dominion Energy rebate. We highly recommend ARP after they have maintained our furnace and A/C for many years.

Review 10 (2023-08-25 - Rating: 5)
Compressor on outdoor unit failed, and ARP was super helpful in 1st checking with manufacturer on warranty coverage, and then was very flexible & helpful in recommendations on how to get things back up & running. Some other companies that I got quotes from were pretty one size fits all. Andy & his folks were extremely professional & courteous also!

Review 11 (2022-01-09 - Rating: 5)
ARP has been installing and maintaining my HVAC equipment for the last 15 years. They are fantastic! Everyone from the owner, office staff to the technicians are professional, knowledgeable, and courteous. I just had a new furnace installed by ARP and the techs were great and very helpful. The install was done quickly and without any problems. I recommended ARP to 4 family members and they were all very pleased. Im very satisfied with everything that they have done for me. You wont be disappointed going with ARP.

Review 12 (2021-11-19 - Rating: 5)
My furnace died over the very cold weekend. Andy was very responsive when I called on Monday. It all came together very quickly, he gave me choices and gave me good explanations of the products. Today I am toasty and warm. The installers were on time and very professional. The clean up was perfect, and the product is awesome. Thank you so much, I would give 10 stars if I could. I have already recommended ARP to friends.

Review 13 (2022-05-08 - Rating: 5)
ARP did an excellent job installing a new furnace and air conditioner. Our furnace had suddenly become inoperable, and ARP began installing the new equipment the next day. The installers were efficient and very professional. They took the time to explain the new systems and how to obtain the best results for heating and cooling. They also were careful to cover our wood floor and carpeting during the installation. We would recommend ARP highly and without hesitation.

Review 14 (2022-08-23 - Rating: 5)
I moved into a house and saw from the maintenance records that ARP had been maintaining the HVAC and gas powered generator on the property so I called them in for routine service. Tony, the technician is friendly, knowledgable and efficient. Top notch. I needed a new water heater and it was a difficult job because of how my basement is configured. Andy, the owner, came over to assess the job, figured out a solution and came out with his crew on a Saturday to do the installation. Once again, top notch. It is easy to recommend their services.

Review 15 (2022-08-09 - Rating: 5)
We have been using ARP Heating & Air Conditioning for 12 years for our annual furnace and A/C maintenance and have been very happy with their services. The previous owner used ARP and we trusted his judgment. We knew that ARP installed the furnace and prior hot water tank so they were familiar with our HVAC systems.We discovered that our hot water tank was leaking, so I called on a Friday and Andy, the owner, came the next day, Saturday, to assess the situation. The tank was 24 years old and showed signs of rust from where it was leaking, so we knew it was time to replace it. Andy provided us a with a quote the following Monday. Being that it was only a small leak which I was able to contain with a drip pan underneath and that we still had hot water, it wasnt imminent that we replace the tank immediately. Andy ordered the tank on the following Monday and called two days later that they a cancellation so were able to install a new 50 gal. tank that Wednesday morning. His two techs did a great job. They paid attention to detail and were polite, conscientious and careful. They answered my questions and showed me how to light the pilot light. They cleaned up after themselves, leaving no trace of being there, other than a new hot water tank.Thank you Andy for your prompt attention to diagnosing and getting us a quality hot water tank installed in a timely manner. Your professionalism and responsiveness are greatly appreciated.

Review 16 (2021-07-22 - Rating: 5)
ARP did a whole house generator install for us. From the time when Andy Pech came out and did the estimate and made recommendations, through multiple communications with the pleasant and very competent office staff, until the install which was quite an involved and complex job this company did not disappoint.Today was the day and the install team was very professional, careful, hardworking, and pleasant throughout the entire process. We just got done building our home and from vast experience we know what is good work and what is good value. ARP provides both.Highly recommended.

Review 17 (2022-02-06 - Rating: 5)
We highly recommend ARP. Our service technician, Buddy, who arrived on the first day was extremely knowledgeable in diagnosing the issue with our furnace when it went out during extreme cold temperatures. He offered suggestion for how to maintain our house safely while awaiting our new furnace install. The day of the install the 5 person team that arrived was knowledgeable, friendly and very conscientious about our home. Chuck and Andy also made sure that our pre-existing steam humidifier got wired into the new furnace. Thank you to the excellent professionalism and service from the ARP team!

Review 18 (2021-09-26 - Rating: 5)
ARP has been servicing my furnace for 20 some years, the best HVAC firm around, when it was time to replace - Andy and the crew were there to help. Help choose the right equipment and install was fast and thorough. The crew was on time, courteous, and respective. Replaced the AC unit as well. Highly recommend ARP if you are looking for a solid heating and cooling outfit.

Review 19 (2022-09-03 - Rating: 5)
Our 22 year old system was on the way out. ARPs installers were very professional, knowledgeable, courteous and clean (put down rugs and even wore work slippers in the house.) Job was done in no time and they cleaned up so well other than knowing the equipment was new, youd would have never thought a thing was done. The price paid was very reasonable for the value of the products and service received . We Highly recommend ARP.

Review 20 (2017-09-26 - Rating: 5)
We had the best possible experience with ARP and will definitely be lifelong customers. We needed to replace our air conditioning unit the week of the 90 degree consistent weather and Andy and his team were extremely responsive. They were very helpful, fair, respectful, and went out of their way to make things easy for us by communicating with us every step of the way. Andy personally called us after the install to check on the new unit. I am so happy we found ARP and would highly recommend them.

Review 21 (2022-11-24 - Rating: 5)
I have been using them for years now. Service technicians are top notch, clean up after service well and are on time. This time my aged furnace died, and they were able to install a new heater and a/c the next day. I couldnt be happier. Front office has always been helpful and cheerful on the phone.

Review 22 (2020-04-05 - Rating: 5)
I had Mitsubishi ductless heat pump system installed and so glad I went with ARP Heating & Air Conditioning as the Diamond installer. Had an issue with one of the units and Andy and staff fought to have it replaced. Mitsubishi after many phone calls replaced the unit under warranty and ARP installed it as soon as the unit was received. The crew installed the whole system that looked great no mess and so knowledgeable about the system. I cant thank them enough for such quality knowledge and service! Every member of the staff was so professional. Thanks to Andy and his staff!

Review 23 (2020-09-10 - Rating: 5)
Had a new Furnace installed today (want to mention our current furnace is 35 years old!). What a great experience all around! Everyone was above nice, knowledgeable, fair and honest. Joe - initially inspecting the Furnace & AC. Chuck & Justin installing our new Furnace today. Diane who I talked with a few times, so nice! And Andy the President, great company! You will definitely be our go-to for our Heating & Air Conditioning needs. Thank you for peace of mind!!

Review 24 (2022-07-21 - Rating: 5)
ARP is an outstanding HVAC company! The technician on my last call (Tony G, aka T3) has been out to my home before to complete the yearly service work on my furnace and air conditioner. Tony is professional, courteous, and knowledgeable. The owner of ARP (Andy) runs a tight ship, and I could not ask for a better HVAC company. I highly recommend ARP due to their technicians and great office staff!

Review 25 (2022-11-26 - Rating: 5)
Heroes drive white vans and go by Andy. We woke up on 30 degree Thanksgiving morning to no heat. My wife was 8 months pregnant, our 3 year old wasnt happy, and we had a turkey to bake. Being new home owners, we hesitantly called the number on our furnace at 7am. To our surprise, someone answered and by 8am Andy, the ARP owner, was in our basement fixing our furnace. He entertained our toddler with step-by-step instructions throughout the repair. Look no further than ARP for all your heating and cooling needs...we know we wont.

Review 26 (2021-07-08 - Rating: 5)
I want to thank Andy and his staff for being understanding and cooperative, with my situation. I was having my home waterproofed, so the front yard looked like a war zone. I made sure ARP was kept in the loop as to what was going on and if I needed anything. When the time came for the installation of my furnace and ac system, his guys were very professional. They did most of the work on Friday before the July 4th holiday and had ac. They finished up on Tues the 6th. If anyone needs a recommendation for furnace, ac or other HVAC work without hesitation I will say Call ARP Thanks Andy

Review 27 (2012-12-31 - Rating: 5)
These guys are great! My 27 year old furnace died right after Christmas. They came out immediately to try and help. The first time they didnt have the part needed to do the repair so they did not charge me for the visit. They came out the next day and we discovered the part was no longer made. They got the old furnace running until it could be replaced, again no charge. The technicians were very professional and polite. During the installation they showed up when they said they said they would and were very neat, and respectful of my home. The owner personally came to check on the installation. The owner was understanding and very helpful as was his office staff. I cant say enough good things about this company. I will be a customer for life.

Review 28 (2023-06-27 - Rating: 5)
Andy was very helpful and gave me solutions for my problems. He explains everything and even came out on a Sunday for an emergency when the company that installed my generator would not. I would definitely use them in the future and for any generator or electrical needs.

Review 29 (2017-06-21 - Rating: 5)
Ive used ARP heating and cooling for years. The entire crew and office staff are as good as they get. They are always on time and call ahead to confirm. They are respectful while working in or outside my home. I would HIGHLY recommend them.

Review 30 (2022-03-01 - Rating: 5)
The guys were polite & professional. I had a new furnace & hot water tank installed, it was listed as a 1 1/2 day job, they had us up & running by dinner time the same day. I would highly recommend this company!

Review 31 (2023-03-19 - Rating: 5)
Very Professional company. My furnace broke and they came out right away and estimated what needed to happen. Within days they installed a brand new furnace. Owner made several trips on site during the process. Love doing business with your company.Thanks AgainAnita

Review 32 (2023-06-30 - Rating: 5)
Andy is always willing to talk through what my needs are; everyone at ARP is friendly and professional; they always follow up on installation and service calls... highly recommend

Review 33 (2019-07-04 - Rating: 5)
Can’t say enough good things about this company and it’s employees!Have been doing business with them since 2017, when they replaced one of our 2 original Carrier units from 1992On afternoon of July 3rd this year, the second unit from 1992 stopped workingHis office staff were helpful in talking us through measures we could try until they could make it out.Despite a heat wave and a heavy work load, Andy made it out first thing on July 4 thVery professional, courteous. Just a nice guyTook care of the problem quicklyTop notch service all around!

Review 34 (2022-05-27 - Rating: 5)
I have used ARP at all 3 homes I have owned over 20 years. They are the absolute best. Always responsive. Always on time. Always professional. I wouldnt use anyone else.

Review 35 (2019-07-08 - Rating: 5)
They installed a generator for us last year. Power surge on July 3rd caused an issue with the generator. It was running because transfer switch tripped & inside wires were burned up. I called on July 4th at 6:40 AM & the owner of the company answered my call then came out two times on the holiday to fix our generator & ensure we wouldn’t be without power in case of a storm over weekend. Great service!

Review 36 (2018-07-19 - Rating: 5)
Thank you so very much for installing my generator. Your crew was so professional, knowledgeable, and kept the area neat and clean. I highly recommend ARP Heating Company. Ed and Edna of Lakemore

Review 37 (2022-07-13 - Rating: 5)
I have used ARP for 20+ years, installed 2 furnaces, 2 ACs, and 1 water heater. Highly recommended, and i will keep using them.

Review 38 (2017-05-17 - Rating: 5)
The installed a Generac generator at my house and then one at my neighbors. Based on my research of other companies, ARP was the most professional and knowledgeable...the are #2 on Generac list of installers but should be #1....I highly recommend them.

Review 39 (2021-11-14 - Rating: 5)
Excellent more than timely service, tremendous follow up and communication, knowledgeable trustworthy installers. I was very comfortable with them through the process. Will recommend them to all my family & friends moving forward. Thank you ARP.

Review 40 (2022-02-23 - Rating: 5)
My electric water heater started leaking and they were able to replace the very next day. The owner worked with me on the price and I was very satisfied with their service.

Review 41 (2022-02-18 - Rating: 5)
ARP was a life saver during a frigid cold spell. They provided excellent, professional, and prompt service. I highly recommend them.

Review 42 (2019-05-12 - Rating: 5)
This company rocks! The owner explains everything and answers all questions.The guys are knowledgeable, hard working, courteous, and keep the area clean. I cant believe someone would ever put a negative comment on here! I would recommend you call this company for ALL your heating and air needs!

Review 43 (2017-07-19 - Rating: 5)
Great company. Came out and fixed my AC about a week ago. There was a small issue today and they came out within the hour to fix at no extra charge. Highly recommend calling them.

Review 44 (2019-11-06 - Rating: 5)
One of the best contractor experiences ever! Andy and his staff are professional, friendly and knowledgeable. This is who you want to call first!

Review 45 (2021-08-18 - Rating: 5)
We were very happy and satisfied with the installation. It went well and excellent work. Would highly recommend!!

Review 46 (2023-06-29 - Rating: 5)
Thanks ARP ! no A/C at the home but ARP quoted, got in on order and installed !

Review 47 (2019-06-28 - Rating: 5)
Excellent service and value. Tony came for a service call and was pleasant and knowledgeable, I highly recommend them.Al napier

Review 48 (2023-07-12 - Rating: 5)
Very profession. Extremely neat. Punctual. Would highly recommend.

Review 49 (2023-01-18 - Rating: 5)
We got our new Lenox 98% efficiency furnace and thermostat from ADL Heating eight weeks ago. We’ve been cozy ever since, even in the most frigid weather, with perfect humidity and none of the cold spots in our house we previously experienced. The ADL furnace installation was efficient and quick. (A visitor wanted to stand and admire the orderly installation.) Everything on the installation is squared up nicely to the eye. The copper tubes and polyethylene tubing are fastened neatly and snugly. Needless to say, we are very pleased and have been especially well served by ADL Heating.

Review 50 (2022-06-03 - Rating: 5)
Professional, timely and skilled. Couldnt be happier with the service and the productWell done

Review 51 (2021-08-10 - Rating: 5)
Highly recommend. Everyone - Andy, the office staff, the technicians - is courteous, conscientious, efficient, fair, and professional. They go over and above with customer service, especially during these pandemic times, when goods and services are so tough to come by.

Review 52 (2018-08-23 - Rating: 5)
We called ARP and they were able to come out next day and fix our condensation pump on our AC unit. We had Tony. He was very knowledgeable and very helpful. Replaced the pump for us and added an outlet to the unit in about an hour and a half. Cost was very reasonable as well.

Review 53 (2022-04-13 - Rating: 5)
Great company, great people. I have worked with them for many years and highly recommend them.

Review 54 (2021-07-27 - Rating: 5)
A demo was performed on the existing AC and Furnace and new systems installed and running in 2 days in my 2nd story Condo. First Class, Professional business. Thank You Andy for everything!!!

Review 55 (2019-11-12 - Rating: 5)
Great customer service! Outstanding HVAC repairmen.

Review 56 (2021-08-26 - Rating: 5)
From the moment that I met with Andy Pech, owner of ARP Heating and Air Conditioning, Inc. I was impressed with his methodical approach, knowledge, and professionalism. Every step of the process from the initial discussion of purchase options to the installation of my furnace, A/C and thermostat was a 5-Star experience.The team of install technicians were friendly, punctual and highly professional. I felt at ease during the entire process. The team of three technicians were top notch. They were very respectful of my home and cleaned up after they finished. Every operational detail of the HVAC system was throughly explained.The bottom line is if you are looking for a reasonable, friendly and honest heating and air conditioning company I highly recommend you call Andy Pech, ARP Heating and Air Conditioning. You wont be disappointed!Satisfied customer from Macedonia, Ohio.

Review 57 (2021-05-21 - Rating: 5)
Andy and his team did a wonderful job with our new AC unit and New tankless water system!! Andy took his time and answered all our questions and talked us thru EVERYTING. The installation team was great and again answered ALL our question THAnks Andy

Review 58 (2019-04-27 - Rating: 5)
Purchased a whole house generator and they did a great job in the price quoted and time quoted. Kept the house clean and were very respectful.