Burnells Plumbing and Heating LLC

Photo of Burnells Plumbing and Heating LLC

Located in Hudson falls, New York

Address: 168 Main St, Hudson Falls, NY 12839, United States

Phone: +1 518-480-3087

Rating: 4

Services

  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2020-05-30 - Rating: 5)

    We had a gas leak in our house piping. Burnells came highly recommended. We called and a very nice woman named Renee answered and two professional technicians showed up within a half hour, Tyler and Jordan. We were very impressed with their knowledge and experience, they did a thorough job checking to make sure everything was working and safe, they answered questions and presented an invoice that was very reasonable. Thank you team Burnells for caring!

  • Review 2 (2020-08-24 - Rating: 5)

    Burnell’s did an outstanding job for us on short notice. We wanted to replace an old clunker toilet, and we had a particular model in mind from a previous renovation. Burnell’s was able to procure the exact model we wanted, deliver and install it the very next day. They even disposed of the old commode. That was hitting the “Easy Button”. Thank you Burnell’s! Also, Kudos to Baker and Austin from the Burnell’s team. Super polite and professional workmen; really nice guys. It was raining out and they even offered to remove their shoes. They were masked up from the moment they exited their truck (us too). Much appreciated during this time. We will definitely use Burnell’s in the future, hope you do too.

  • Review 3 (2021-02-09 - Rating: 5)

    Two totally AWESOME young men came to fix our kitchen sink faucet this morning. Very timely, I just called the day before. They were polite, professional, and so kind. Our dogs loved them, especially Rocky. They both took the time to play with them. I will definitely be calling them again. Burnells Plumbing ROCKS!

  • Review 4 (2019-12-10 - Rating: 5)

    Excellent service from project initiation to finalized installation. If you read nothing else, thats all you need to know. Professional, responsive, knowledgeable, and simply a pleasure to work with! THANK YOU!!Starting at the top, we bought our house about three years ago and the domestic hot water (DHW) tank (aka hot water heater) was easily 10 years old at that point. Knew for the last six months, based on random gas smells, water temperature changes, turning up the controller from A to B, etc., replacement was needed. I waited too long until it sprung a leak and was trying to flood my basement. DONT WAIT UNTIL ITS LEAKING TO REPLACE! Were incredibly lucky we didnt wake up a lose every appliance in our basement.I typically prefer doing this work myself as I dont trust, well really anyone. Too many companies creating a business model around services, such as Home Depots in-house installers, without adequate support or expertise so my expectations were very low but I was in a pinch.After submitting a web form, my first conversation was with Renee (30-45 minutes after submitting the form). She was and is very friendly, professional, and incredibly knowledgeable. We discussed my situation and Renee discussed several options with me. (NOTE: Write down all information about your existing boiler and dimensions. Unless they live with you, the only person who knows what you have and the condition is you! This includes DHW tank nameplate, measure your current tank, inlet piping length/size, exhaust pipe height, and doorway openings)We settled on a DHW tank that fit my needs and dimensions perfectly as a result of providing Renee with the information she needs to make an informed recommendation. From there, provided Home Depot Card and Renee took care of EVERYTHING! Specd, pricing, purchase, pick up, delivery, and installation scheduling, literally EVERYTHING! Oh and she was able to squeeze my install in 24 hours after our call. This was the service I needed as, like many others, my job is demanding and I simply don’t have the time for a hundred phone calls. Service is a 6-star if I could!The plumbers arrived exactly on time with all products required. I needed a valve replaced on the inlet side, which I discussed with Renee and she provided an estimate. Not only was the cost within budget (actually under) but the exact parts I requested were the exact parts installed. The two plumbers arrived on-time, were extremely friendly and professional, and completed the install quickly but not hastily. Copper work was excellent, great solder joints, proper technique, and both plumbers clearly take pride in their work.It takes a lot to impress me, I’m extremely impressed! Thank you to the two plumbers who accommodated us so well and a big thank you to Renee for the excellent service and staff provided. THANK YOU!!

  • Review 5 (2019-06-08 - Rating: 5)

    Their guy Logan did a great job fixing my shower. He had a number of set backs, which seems to be common with any work you do on my house (I think its cursed) but he did what he had to do not only get the job done but make it look good. They even stuck to the estimate they gave me which was nice.

  • Review 6 (2019-01-15 - Rating: 5)

    Called Burnells this morning at 8am with a leaky hot water heater pipe, they sent one out in a couple of hours. Fit leaky pipe at an incredible fair price. Going to call Burnell for all my plumbing needs.

  • Review 7 (2018-05-03 - Rating: 5)

    The oil furnace in my garage died. After two trips from a local business that owns lots of red trucks, Im told the furnace is shot and I need a new one. I called Burnells Plumbing and Heating, and the furnace was running 15 minutes after they showed up. The other guys (even though it was two trips with two different techs) forgot to check the internal fuel filter, which was totally clogged.Lesson? If you need plumbing or furnace work, call Burnells Plumbing and Heating FIRST.

  • Review 8 (2020-01-26 - Rating: 5)

    Prompt service & professional. Owner showed up 30 minutes after I called for assistance. Had it diagnosed in 5 minutes and fixed within an hour! Wont call anyone else. Thank you!

  • Review 9 (2024-03-11 - Rating: 5)

    Amazing job with my furnace install and very professional would recommend

  • Review 10 (2020-04-04 - Rating: 5)

    Called one day and the next day here to fix a leaky faucets which I couldnt do.they had it fixed and added shutoffs where I needed them. Great job,

  • Review 11 (2020-01-27 - Rating: 5)

    These guys rock.. Showed up on time got the job done cleaned up after themselves. Very respectful polite. I will be calling them again

  • Review 12 (2020-07-08 - Rating: 5)

    Needed some work done on my central air and burnells came when promised and did an awesome job to get it fixed and was very reasonable with the price

  • Review 13 (2024-10-11 - Rating: 5)

    The best service in this entire area !!!

  • Review 14 (2022-04-27 - Rating: 5)

    Great company... On time, guys were very professional and friendly. Job well done.

  • Review 15 (2021-01-30 - Rating: 5)

    Would recommend theses guys Jordan is the guy that came he was super helpful and did a good job to locate and fix the problem we had

  • Review 16 (2022-08-21 - Rating: 5)

    Outstanding. Been using them for some time and they do a great job.

  • Review 17 (2020-08-27 - Rating: 5)

    Very reliable and knowledgeable. You can trust theyll get the work done right every time!

  • Review 18 (2019-11-30 - Rating: 5)

    Came when they said they would, were both very pleasant and worked efficiently.

  • Review 19 (2021-11-24 - Rating: 5)

    This was our first time using Burnells Heating for our Munchkin furnace. They didnt charge us to come out and take a look like most companies do and secondly most other companies were two weeks out in November to stop by even though we had NO heat.. Burnell they came the next morning.The gentleman stopped by and took a look, Told my husband he would go try to find a part that was broken and hed be back. He came back in a short time and fixed it . Plus was a great PRICE! My family was sick and had no heat, we really appreciated the quick response and great service..Highly recommend this company

  • Review 20 (2020-06-20 - Rating: 5)

    In my experience, installation of mechanical systems can be easy, typical or difficult. The installation of our central air conditioning system was VERY difficult. The technicians from Burnell’s worked diligently and communicated their strategy clearly. Jordan and Matt worked overtime to finish the job knowing they had scheduled customers the following day. Under the current business climate, with supplies and equipment not always available, Burnell’s completed the job from estimate to completion in less than 3 weeks. I highly recommend their services.

  • Review 21 (2021-04-20 - Rating: 5)

    Renee Burnell was very professional from start to finish she gave me options for a new water heater the guys chaz and Logan did an awesome job installing it thank you so much guys I will be using them in the future

  • Review 22 (2018-05-22 - Rating: 5)

    Excellent for sure. Took care of my problems in 24 hours despite unexpected problems. Theyre honest professionals who keep their word & deliver on time. Great people.

  • Review 23 (2017-08-08 - Rating: 5)

    Came as soon as we called them . Excellent people who cares about other peoples needs. I will recommend anyone who needs a plumber to call burnells plumbing

  • Review 24 (2020-09-14 - Rating: 5)

    Great customer service and outstanding work.

  • Review 25 (2021-01-26 - Rating: 5)

    Very efficient

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