ServiceMaster 1st Choice

Photo of ServiceMaster 1st Choice

Located in Hoquiam, Washington

Address: 2805 Simpson Ave, Hoquiam, WA 98550, United States

Phone: +1 360-443-9848

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Plumber
  • Building restoration service
  • Fire damage restoration service
  • Water damage restoration service

Photos

Comments

  • Review 1 (2024-04-18 - Rating: 5)

    Very thankful for the prompt response and communication we received after a leak in our den. Mitigation was thorough and prompt, repairs as described and very nice attention to detail. Big thanks to everyone who assisted with plumbing, drywall and flooring. They worked with our insurance adjuster and the entire process was seamless. Big thanks to Hunter, Joe, Sydney, Shawn, Ian & Tyson.

  • Review 2 (2024-09-06 - Rating: 5)

    I had both of my kitchen sinks stopped up, and if you cook, which we all must do, thats an emergency! It was 4:20 pm. The business answered the phone on the second ring! The couple came out on an emergency basis within 20 minutes. They were SO nice! Very professional and thorough. Even inspected the plumbing in the basement. Explained the problem and got it fixed quickly. Even gave me some tips to keep it from happening again! If I ever have another problem, I will certainly call Service Master!

  • Review 3 (2024-10-14 - Rating: 5)

    Woke up Friday morning to wet hardwood floors in kitchen area, was able to turnoff the source and call Service Masters 1st Choice. Within a couple of hours Cliff arrived and started surveying the damage. He called his crew and went to work. They removed the damaged wood flooring, and setup the fans and dehumidifier. Cliff returned daily to check for dampness until the subfloors were dry.They did a fantastic job.

  • Review 4 (2024-05-30 - Rating: 5)

    I had a major leak in my upstairs bathroom which led to a waterfall coming out of a kitchen light onto my hardwood floor. After calling Ryan Hite, my Farmers agent, Jacobi and Die arrived with their equipment within 4 hrs. I live 2hrs from their shop. They were kind and courteous, showed and explained to me what they were doing and they cleaned up after themselves. There were 7 rooms that had damage as a result of the leak. Jacobi and Die called every morning by 8:00 am to let me know they were on their way. Cliff came to remove the last of the equipment and went out of his way to assure me the company would follow thought and take care of any needs that might come up in the future. Jacobi, Die, and Cliff made this watery experience tolerable.

  • Review 5 (2024-02-08 - Rating: 5)

    We had a pipe burst in the middle of the night and we called Service Master. Hunter was on sight within 12 hours of our original call . He and his team were quick, friendly and totally put our minds at ease with the whole process. They followed up daily to make sure that they were doing everything they could to help mitigate our situation. I would definitely recommend their services.

  • Review 6 (2024-08-06 - Rating: 5)

    Had a pipe burst under my house in January and they sent their Plumber Joe out to fix it, fixed it within a few days when it was hard to get a plumber as multiple people were also dealing with a deep freeze, then a few months later I had a clogged main sewer line and they sent their plumber within a few hours of being notified, both times was professional and would totally recommend them for all your restoration needs.

  • Review 7 (2024-12-13 - Rating: 5)

    Just want to share that Joe, Shawn, and Christian did a great job with the repairs at our home in Long Beach. Appreciated their conduct, speech and cleanliness. Everything looked great when they were finished.

  • Review 8 (2024-11-23 - Rating: 5)

    Hunter, Cliff, and Jacoby were fantastic. The response to my emergency was so quick the team was able to effectively make what could have been a huge disaster into something manageable. The whole team was kind, efficient, and clean. There was great communication and everything was explained. The reduction of potential damage was a huge relief.

  • Review 9 (2020-09-04 - Rating: 5)

    Its safe to say if youve just experienced an unexpected home disaster, it will leave you emotionally drained. To bring your spirits and home back to full restoration and a smile on your face, call Aberdeen ServiceMaster 1st Choice. We did to recover from a substantial amount of water damage to our kitchen and great room hardwood floors. Every member of their team was professional and highly skilled in their line of expertise. They work together as if they were members of one family. In the end, our home was restored to its original beauty. They were excellent at communicating the process, from initial clean up to final finishing touches. They will always be our first choice. Jake & Karen Bender (posted on behalf of Jake & Karen by their daughter Laura E.)P.S. As the homeowners daughter, I was concerned how my elderly parents would be treated. The Aberdeen ServiceMaster team was so kind and respectful throughout the whole process, which really put my mind at ease. Laura E.

  • Review 10 (2020-10-01 - Rating: 5)

    Thank you so much for your service. I was in a total state of shock, as water poured through my ceiling in my 1922 year old home. The first two employees that came to my house (Brandon?) put my mind at ease immediately. Honestly, their hard work was so impressive and before we knew it, they had tackled a big problem. I really bonded to those two and gratefully appreciated everything they did for me. It was a 90+ degree day, and the amount of carpet in their van, told me I wasn’t the first job of the morning. If you’re successful in your franchise, it is due to these guys. They deserve the best pay and benefits, they are your calling card and I was again, so grateful for their respectful approach to protecting my historic home. Gratefully, -Lori Sparling

  • Review 11 (2023-12-27 - Rating: 5)

    Hunter is a great guy and very good at follow ups. His team are smart and professional, I recommend them for any home projects.

  • Review 12 (2024-11-07 - Rating: 5)

    We had the privilege of using Servicemaster for cleaning and drying our water leak issue. Jacobi Kozak and Clifford Millar did an outstanding job. One of them was here every day, including weekends, monitoring the process. We were always updated on the progress. They called when they were on the way and arrived at the exact appointed time. They always left the area clean. We totally recommend Servicemaster

  • Review 13 (2017-12-02 - Rating: 5)

    ServiceMaster 1st choice interaction with a customer damage claim is simply awesome! You could not find a better company to work with your insurance provider in the mitigation of the water damage and restoration of your home. I highly recommend their services.

  • Review 14 (2023-08-23 - Rating: 5)

    Amazing people very helpful and knowledgable kept me in the loop the entire proccess amazing craftsmanship everything was done exactly to my specifiactions i will deffinately be refferring to everyone i know and will call on them again if ever there is a need to do so thanknyou service master for such amazing service.

  • Review 15 (2022-06-24 - Rating: 5)

    We had a leak in our bath room that spread to our washroom. Service master helped us , to get people to take up the floors etc. Very professional and Helpful in everyway, highly recommend them.

  • Review 16 (2024-04-02 - Rating: 5)

    Joe was great. All fixed. Charged exactly what he estimated. Came when he said. Very pleasant.

  • Review 17 (2024-10-09 - Rating: 5)

    Tyson and team did a phenomenal job of replacing the siding on my home. They were meticulous and handled everything with care. Thank you Service Master and team.

  • Review 18 (2023-08-28 - Rating: 5)

    They were courteous, answered all of my questions, and took care of things promptly.

  • Review 19 (2022-01-05 - Rating: 5)

    Everyone Ive met so far from this company has been extremely profession and polite. Im having them bid on the restoration as well.

  • Review 20 (2018-09-13 - Rating: 5)

    The group was respectful of household, and got to there work quickly. The lead was great at answering all my questions, and giving me updates.

  • Review 21 (2024-02-20 - Rating: 5)

    These guys, headed by Randall Hunter, were responsive, professional, and easy to deal with. I had a freak flood in my kitchen. I called and the mitigation team arrived that afternoon. They knew the importance of getting right on top of things. As a result they prevented mold from forming and saved a lot of the flooring that would have been unrepairable otherwise. They work frequently with my insurance company, so they took that stress off my plate. A special shoutout to Amanda, who has been so helpful and made sure I got to the mitigation team. I cant recommend them more highly.

  • Review 22 (2021-03-29 - Rating: 5)

    Fast, friendly and better price than Serv Pro!! They don’t keep you waiting and communication couldn’t be better.

  • Review 23 (2021-08-17 - Rating: 5)

    Excellent service, prompt, knowledgeable, very respectful working in our home.

  • Review 24 (2023-01-25 - Rating: 5)

    My moms water heater busted a hose and did damage to her house the 18th of this month the same morning that she had to be taken by ambulance to the hospital when I went to check on her house I noticed the problem so I called Service Master and the young men who were sent out to do the mitigation are awesome young men these young men are an example of what true great customer service is as a matter of fact the whole team from the gal who answered my call to get the team out to any and all that I have dealt with at Service Master could teach other businesses how to treat customers and especially when people are in a time of crises like I was dealing with a medical emergency with my Mother and also her home being put back together to make it livable for her again.Thank you Service Master folks for your fast work and kindness in this situation.I highly recommend this company and these folks.SincerelyDenise

  • Review 25 (2021-07-16 - Rating: 5)

    I would recommend this crew to anyone that needs there services friendly and fast.

  • Review 26 (2019-04-29 - Rating: 5)

    Service Master was fantastic! Great service, resolved the issue, were caring and listened and executed my request. They cleaned my carpets after our water tank failed and left the carpet like new! All technicians were polite and professional.I highly recommend Service Master.

  • Review 27 (2021-03-04 - Rating: 5)

    Handled moving and storage during remodel.

  • Review 28 (2020-06-04 - Rating: 5)

    Excellent service quality work! Thank you!

  • Review 29 (2023-05-24 - Rating: 5)

    Job well done!

  • Review 30 (2023-10-09 - Rating: 5)

    Excellent