Roto-Rooter Plumbing & Water Cleanup

Located in Hialeah, Florida

Address: 2200 W 80th St Unit 5, Hialeah, FL 33016, United States

Phone: +1 305-887-9690

Rating: 4.9

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-20 - Rating: 5)
I recently had the pleasure of working with Sergio from Roto-Rooter Plumbing, and I couldn’t be more satisfied with the service provided. Sergio’s professionalism and expertise were evident from the moment he arrived. He promptly diagnosed the plumbing issue and explained the necessary repairs in a clear and concise manner.Throughout the process, Sergio was courteous and respectful of my home, ensuring that the work area remained clean and tidy. His attention to detail and commitment to quality workmanship were truly impressive.I highly recommend Sergio and the Roto-Rooter team for any plumbing needs. Their dedication to customer satisfaction and exceptional service make them a top choice for anyone seeking reliable plumbing solutions.

Review 2 (2024-12-26 - Rating: 5)
Fantastic Service we highly recommend the Company. Sergio (2942) did an outstanding job.Thank you very much

Review 3 (2024-09-05 - Rating: 5)
I had an excellent experience with plumber technician #2942, Sergio. He was professional, punctual, and very knowledgeable. He quickly identified and fixed the issue, explaining everything clearly along the way. The service was efficient. Highly recommend!

Review 4 (2024-10-09 - Rating: 5)
Sergio was spectacular, from the moment it arrive and every step of the way he explained everything and was able to pin point the leak fast and accurately. Customer service wise super friendly and polite, would definitely recommend him for any future jobs!

Review 5 (2024-09-14 - Rating: 5)
The Roto-Rooter Team today was amazing. They were super polite, knowledgeable and fast.They found the problem with in minutes and took care of our issue on the spot.Amazing work gents.Thank You

Review 6 (2024-09-24 - Rating: 5)
Tracey was a gem. He took care of our clog without any problems. He taught us a little about keeping our pipes in working order. He worked clean and efficient. Roto-Rooter seems a little pricey but willing to come out on a Sunday and the work was done professionally. Cant complain.

Review 7 (2024-10-04 - Rating: 5)
I accidentally broke my hose bib this evening trying to removed a hose that was seized on. After turning off the water main i called a local emergency plumber and they they said they could come out for 125 to just assess. To my surprise they called back and cancelled! My wife called roto-rooter and they said someone would be out within 2 hours to provide a free estimate. In less than 2 hours Sergio and Manuel showed up and assessed my damage and quickly quoted me. Considering they had to brake some of my exterior cinder block these gentlemen were true professionals at their line of work. Since it was midnight these gentleman worked as quiet and as quickly as possible to perform the work. Once the job was done and everything was checked for leaks, they cleaned up their work space and also gave me some tips to avoid this mishap in the future. I fully recommend this company and commend these two gentleman Sergio and Manuel for a job well done and being skilled at their trade and true professionals. Thanks to the company Roto-Rooter and thanks to these two gentlemen!

Review 8 (2024-12-13 - Rating: 5)
Sergio Escobar and Jacob Cespedes came to my house because of a clogged toilet. The professionalism and knowledge of these two gentlemen were a pleasant surprise! My family appreciates your quick response and your ability to solve our issue.

Review 9 (2024-10-02 - Rating: 5)
Amazing work by Tracey and Bill. Not only were they professional in the work that they did but also were cool people in general. They showed me where the issue lied in the clogged pipe as well as taught me how to prevent future build ups. Would definitely recommend to a friend.

Review 10 (2024-10-01 - Rating: 5)
It was a challenging location where the water heater needed to be installed, but Austin and Josh did great not only with their job but especially with their positive attitude, patience and kindness. They didn’t leave until the job was completed and I was satisfied. I totally recommend them and Roto-Rooters!!!

Review 11 (2024-09-29 - Rating: 5)
I had an emergency this weekend that needed immediate attention and called Roto-Rooter. The plumber came on time and was one of the most professional tradesmen that ever helped me out at the condo. Tracey S worked the problem and the area was cleaned up afterwards. What a pleasure to get excellent service by someone I would hire at my own company. Thank you very much!

Review 12 (2024-12-22 - Rating: 5)
Hansel was an absolute professional. He arrived on time, explained everything in detail, and immediately took care of my Plumbing emergency. Would recommend anytime!

Review 13 (2024-09-22 - Rating: 5)
Sergio has done a great service today. Quick assessment clear expectations of cost options and worked quick and efficiently and a lasting job. Would recommend.

Review 14 (2024-11-06 - Rating: 5)
Sergio tech #2942 is the best you have knowledge and personality!! Now Manuel ripped me off Manuel is the first tech you sent to me is not fare to rip off an old men!

Review 15 (2024-09-18 - Rating: 5)
Sergio (from Roto-Rooter) did an excellent job replacing my PRVs. He also helped with smaller repairs that were not part of the original request. Will definitely hire him again when needed.

Review 16 (2024-11-22 - Rating: 5)
The technician Sergio (tech# 2942) was extremely professional and polite. He did a quick and clean job, fixing a big leak in our toilet.

Review 17 (2024-09-21 - Rating: 5)
Outstanding work. The representative informed of the job and cost. There were no surprises. I am very happy with the job done. Recommend without reservations.

Review 18 (2024-09-30 - Rating: 5)
Sergio and Manuel were fast and communicative. The service came one day later but we are glad they were able to fix our home issue.

Review 19 (2024-09-22 - Rating: 5)
Tracey was amazing! Thank you so much for helping us out with a smile on a Sunday afternoon. Highly recommend.

Review 20 (2024-09-07 - Rating: 5)
Sergio was great at repairing our clogged drain. He did a clean and fast job. Thank you so much. ( Sergio Escobar #2942)

Review 21 (2024-09-13 - Rating: 5)
Roto-Rooter was so quick and efficient when they came to service our store in Brickell. Service by Octavio and Bill was amazing. Highly recommend!

Review 22 (2024-09-22 - Rating: 5)
Very professional and attentive with handling the situation, especially when this would be the second time having someone come out for the same problem. We appreciate and Thank Street and his resourcefulness. Need more people like him.

Review 23 (2024-09-18 - Rating: 5)
Services were great! Sergio and Manuel were professional, knowledgeable and fast! I confidently recommend this company for any plumbing emergency..

Review 24 (2024-09-10 - Rating: 5)
The Technician Mr. Taylor was very professional, knowledgable. Very clean, left the kitchen sink area where he worked very clean.

Review 25 (2024-09-01 - Rating: 5)
Great service. Austin showed up on time and repaired the leaking garbage disposable unit. Very professional and efficient. Thank you.

Review 26 (2024-09-05 - Rating: 5)
Austin with Roto Rooter did a great job installing a new garbage disposal, sink faucet and unclogged the pipes. Highly recommended!

Review 27 (2024-04-10 - Rating: 5)
Roto rooter plumber’s (Guillermo and partner) showed up within 30 minutes of the call. Fast, efficient and they explained my options. They finished the job fast and were professional. I would definitely recommend them and use again.

Review 28 (2024-09-27 - Rating: 5)
Great service. Fast delivery of a product that I ordered. The technician explained everything to me. Highly recommended company.

Review 29 (2024-08-05 - Rating: 5)
On time, professional, all equipment on hand, and experienced.After unclogging, a video scan verified that the sewing pipe was clean. Great experience. Thanks!

Review 30 (2024-09-05 - Rating: 5)
Austin was a very professional and knowledgeable technician, fixed our problem right away. Highly recommended him.

Review 31 (2024-11-20 - Rating: 5)
Always a good experience with the, very efficient and professional this isy 2nd time using them very satisfied

Review 32 (2024-10-26 - Rating: 5)
The technicians were extremely nice and respectable. Everything was explained and shown to me. It was a great experience.

Review 33 (2024-09-17 - Rating: 5)
Thanks Octavio for the for the wonderful service that we received today. It was a hard job, but he got it done.

Review 34 (2023-11-07 - Rating: 5)
Great experience..Called to ask about services provided in reference to the work I needed done, there was a tech here within an hour of my call. There was an experience tech along with his trainee, both were amazing. The tech was very knowledgeable and informative in explaining what I needed done, how long it would take and the cost. They were very professional and friendly and very patient. They took the time to explain what they were doing and why. Everything was within my expectations and more. Would gladly do business with them again.

Review 35 (2024-09-09 - Rating: 5)
Great Experience!! they were fast, quick in communicating clearly the issue and resolution of my plumbing issue. Thanks again 🙏

Review 36 (2024-08-12 - Rating: 5)
Fast efficient knowledgeable. Overall best experience I have ever had with a plumbing company. Austin was phenomenal.

Review 37 (2024-09-11 - Rating: 5)
Sending a thank you to the Roto Rooter team who came out and was able to get my plumbing back on track.They didn’t leave until they solved the issues with both my bathrooms.Yup financing was available on the spot as an option and the job was done. Easy application process.When your hands get tied and you need an answer even after paying other plumbers and the job is still incorrect- call Roto Rooter Plumbing.Thank you again, Austin, Josh, and his Area Supervisor, Jacob.

Review 38 (2024-09-21 - Rating: 5)
Mr. Tracey Street has to be by far the best technician I’ve dealt with thus far & he is very knowledgeable & informative. Thank you so much Mr. Street

Review 39 (2024-03-25 - Rating: 5)
I had the best experience with Guillermo and his colleagues . They showed up in less than an hour. They were extremely experienced and kind. They went above and beyond to find out the issues we were having. They went the extra mile to explain to me the issues and solutions as well. I would 10/10 recommend Guillermo to everyone. They made a stressful situation a whole lot better!!! Thank you thank you thank you!

Review 40 (2023-12-13 - Rating: 5)
Excellent service. I called and spoke with a very polite individual who setup the appt for the same day. They even called me back right before the technician was on his way to confirm. The technician showed up at the time of the appt, was very professional and told me what he thought was the issue. He also gave me options and pricing in case it could not be fixed; however, he was able to resolve the problem in less than 30 minutes and provided suggestions on how to prevent the issue. I would definitely use them again and recommend them.

Review 41 (2024-12-13 - Rating: 5)
Great service, highly recommended.Thank you Sergio #2942.

Review 42 (2024-02-27 - Rating: 5)
Had a clog called them this morning same day service. Michael and Yoyo were here within a couple hours and fixed the problem immediately. They diagnosed it perfectly and explained every variable it was high quality service with politeness that’s difficult to find. Would highly recommend using them and certainly will be the first ones we call in the future.

Review 43 (2024-09-28 - Rating: 5)
Tracey was very helpful. I appreciate his kindness and patience!

Review 44 (2024-02-20 - Rating: 5)
Odilio came to inspect our kitchen faucet and valve leak same day we call. He was very knowledgeable and honest with us - which was very much appreciated. Great service and friendly- definitely will recommend to anyone in need with plumbing services. Thank you again!

Review 45 (2023-11-22 - Rating: 5)
These guys were so quick and professional. We had an major emergency at our house with the sewage, after the initial telephone conversation they kept us updated on their arrival time. They cleaned the blockage, inspected that all the pipes were in good working order. They were patient in answering all our question and the most reassuring of all were their 6 months warrant without extra cost. Their pricing were fair for work carried out. I would definitely recommend Roto-Rooter without reservation.

Review 46 (2024-03-01 - Rating: 5)
Great service. Experienced technician. I was so pleased with his recommendation and the outcome. He tried to get me the best solution plus he is a very positive person. He made me feel at ease. Im so grateful. I wish everyone would be like him. Thanks. 😊

Review 47 (2024-11-25 - Rating: 5)
Great service from Sergio #2942

Review 48 (2024-09-18 - Rating: 5)
Very professional and respectful! Left my home clean and their work was aesthetically pleasing .

Review 49 (2024-10-13 - Rating: 5)
Chris and his team provided timely, outstanding services on my emergency call.

Review 50 (2024-10-13 - Rating: 5)
Very hard working plumber. The clog was stubborn but he stayed with it and took care of the problem.

Review 51 (2023-12-09 - Rating: 5)
I had an emergency with a clogged drain, so I greatly appreciated the team’s help. From a lovely lady named Marta who I spoke with on the phone to the dispatcher, the tech Odilio and his teammate—everyone was professional, friendly and very helpful. I would have appreciated the service the same day I called, but considering that it was late in the day, the dispatcher called me the next morning and Odilio came within the hour to save the day. Definitely recommend!

Review 52 (2024-01-17 - Rating: 5)
Team showed up on time and were extremely professional. Pricing on project was very fair and they went to work right away..They were knowledgeable in every step and courteous in customer service. Great job and I appreciate the service 👍

Review 53 (2023-11-19 - Rating: 5)
Contacted Roto-Rooter as an emergency service on a Saturday and in less than 30mnts. I had a Supervisor at my door step and a few minutes later Plumber Mike showed up. I was very impressed by how detailed oriented Mike was, very professional and polite. He found the problem I was having with my toilet and my cast iron pipe & got it fixed in no time. If you are looking for professionalism, good prices, good quality of work, fast service, do not hesitate to call them.

Review 54 (2024-02-16 - Rating: 5)
Our Roto-Router technician Guillermo was awesome. He was perfectly on time and very courteous. He was able to quickly assess my plumbing issue (severely clogged kitchen drain line) and unclog the problem quickly. Mind you, we had two plumbers come out previously for this same issue, but neither were able to solve our problem. Not only did Guillermo clear our drain line, he also offered advice on how to prevent it from happening again in the future. Next time I will skip the wasted time/money on other plumbers, and go straight back to Roto-Rooter.

Review 55 (2023-09-07 - Rating: 5)
Had what we thought was a bad water heater. Called and scheduled an appointment and was assigned Guillermo. He came first thing in the morning to assess but before then he called me to let me know he was in route. Arrived and assessed the water heater was good but the leak was from the supply line. He fixed that and was on his way. Very impressed with his professionalism and honesty. Would definitely hire again.

Review 56 (2024-04-07 - Rating: 5)
These guys have always been on point and come out anytime I have an emergency. They are always hard working, very friendly and always take care of the issue. Guillermo and Reynaldo were top notch!!

Review 57 (2023-08-17 - Rating: 5)
Guillermo did a great job on three different projects at my house today. He is very knowledgeable, really listened and took my concerns into consideration, explained everything very well, provided budget friendly options and even talked to my dad the former contractor on the phone when I asked him to run the options by him (he asked questions and agreed with Guillermos recommendations). Very conscientious and pleasant and left the house with everything fixed and perfect.

Review 58 (2024-01-27 - Rating: 5)
Mike Suarez was the technician for my job today, he was absolutely fantastic, showed up on time and did not give up until the clog was resolved. He really cares about his craft and customers , I wish more people were like that in this day and age. Highly highly recommend Mike Suarez and RotoRooter

Review 59 (2024-10-22 - Rating: 5)
Excellent service and fast 2942 tech Sergio. Thanks for helping last minute

Review 60 (2024-02-08 - Rating: 5)
If I could give 10 stars for Mike Id give him 12. Work was fast, tech new exactly what he was doing but still responded to my concerns about potential damage. Absolute professional but friendly and good at sharing the entire process.

Review 61 (2024-02-15 - Rating: 5)
Odilio & Luis E were kind and professional. Came in, diagnosed the problem, left to get some supplies, then came back and quickly fixed pipes under my sink. The company also kept me in the loop while technicians were on the way. Recommend.

Review 62 (2023-11-22 - Rating: 5)
The bathroom in my master bedroom started backing up and flooding with water from the kitchen sink and the other bathroom at 9:30 PM at night. With 2 days until Thanksgiving I needed to get this solved quickly. I saw on-line that roto rooter can respond 24/7 so I called their emergency number. A team of guys came out within the hour and unclogged my drains and replaced the water turn off valves in both bathrooms that were also leaking. They did a great job and I’m so happy with quick response and the outcome.

Review 63 (2024-02-04 - Rating: 5)
Guillermo was great! He diagnosed the issue and even had a person to do the camera at the house to show me future issues. Will call again with any plumbing needs!

Review 64 (2023-03-18 - Rating: 5)
Claudia Ortega was very professional. She showed not only professionalism, but she was very engaging. She was on time and went above and beyond to ensure quality service. She sat with the technician until the job was satisfactorily completed. Thank you Claudia for your professionalism, your kind words and your smile. Feels like my family met a friend.

Review 65 (2024-10-01 - Rating: 5)
Octavio doing a amazing job, speak well and respectful.Thanks

Review 66 (2023-10-11 - Rating: 5)
Odilio was amazing, he was professional and was able to assist us with our needs. He was kind and made the experience very quick and easy. I would definitely use this service again thanks to Odilio.

Review 67 (2023-06-13 - Rating: 5)
Our main water shut-off valve broke, and we had to cut off the water supply to our whole house. It was the first time wed had a plumbing emergency, and we were nervous about selecting a professional that we could trust. After researching other businesses online, we decided to call Roto-Rooter and could not be more pleased!Michael came early in the morning, as scheduled, and immediately assessed the damage. He was very knowledgeable and eased all our anxieties by kindly walking us through the plan step-by-step; from the cost to how long the job will take, even including how to fix the damage. As planned, he flawlessly completed the job in 3 hours while thoroughly explaining everything to us and to his apprentice, Rodney, who was also very friendly and efficient.Not only did we learn a lot from Michael, but more importantly, we found his services to be top-notch. I would hire Michaels services again and would highly recommend him to my family and friends.

Review 68 (2024-10-02 - Rating: 5)
Tracey was very knowledgeable and provided exceptional service with exceptional timing.

Review 69 (2023-03-20 - Rating: 5)
Just wow. Terrell is a wonderful employee. Professional and finished everything to a T. Thank you so much.

Review 70 (2023-11-24 - Rating: 5)
Great service! Odillo was great at addressing the issue we were having with a leak. He’s making sure we stay in contact in case we see any more leaks. Highly recommend asking for him !!

Review 71 (2023-02-20 - Rating: 5)
Terrell was an amazing tech! He was days and efficient and really tried to make it as simple as possible! He went to get the part we needed and was professional and clean! Would highly recommend! He even let me know about a discount that was going on for the company! So saved me money!

Review 72 (2023-05-29 - Rating: 5)
We called late at night on a holiday weekend and they sent someone out the next morning, on Memorialday. Wayne was very nice and professional, and explained the situation with our pipes very well. We had a drainage issue on one side of our house which he promptly fixed. I would definitely use him again next time we have any plumbing issues!

Review 73 (2024-09-30 - Rating: 5)
Very good job and appreciate your service. Thanks to Sergio

Review 74 (2024-12-09 - Rating: 5)
Sergio was amazing, very assertive and fast

Review 75 (2023-09-16 - Rating: 5)
Odelio, the serviceman from Roto Rooter was EXCELLENT! He even came back when the owner approved the expense and worked late to solve my problem. A very professional, polite and competent expert on his work.

Review 76 (2024-11-25 - Rating: 5)
Sergio #2942 was amazing! Prompt, knowledgeable and respectful. He was a pleasure to work with on my refrigerator. I would recommend him anytime.

Review 77 (2024-01-05 - Rating: 5)
Evens H was professional, knew his stuff and unclug our pipes. He checked both bathrooms pipe lines and did not leave until he rested both toilets and showers were clear and no clogging. Great asset to your business.

Review 78 (2023-03-08 - Rating: 5)
Guillermo came to us on a Tuesday night. Not only was he extremely kind, patient, and informative but he put any worries we had to rest immediately. You can tell he truly cares about what he does and he spoke very highly of Roto Rooter. I’ll definitely be using them going forward. No tricks, just honest good work. Highly recommend Guillermo! Thank you so much!

Review 79 (2023-08-09 - Rating: 5)
Company overall very responsive. My water heater was leaking and needed to be replaced. Of course it was in a difficult spot under the ac unit but my technician Mike and his apprentice made it happen... and with the upmost care! I am pleased with the service and professionalism.

Review 80 (2023-03-31 - Rating: 5)
The two gentlemen who came to remove my old water heater and install the new one were very professional, knowledgeable, courteous and hard working. The heater was in a tightly enclosed area and it took them eight hours of continuous work from start to finish. I appreciate the effort and value I received. I would highly recommend this company.

Review 81 (2023-03-17 - Rating: 5)
I really appreciate the courteous and expedited same day service. Terrell was extremely professional and explained everything very thoroughly. He answered all of my questions and concerns regarding the clogged sink. He was knowledgeable and friendly and fixed the problem. I would highly recommend Roto-Rooter Plumbing and would use them again anytime.

Review 82 (2023-12-22 - Rating: 5)
Guillermo was excellent. His knowledge and experience was immediately apparent from the second he took a look at my bathroom.I had a problem with my toilet that a previous plumber attempted to fix twice.My toilet was old and leaking so I wanted to replace it. The old plumber told me any toilet would work and that he would install it.The first time the first plumbing company came. The toilet was wobbling, and within a day it was clogging with just liquids. They came a second time, and somewhat fixed the wobbling but now the new toilet as leaking, and the flushing was still weak, and it would fill very slowly.I called Roto-Rooter, and Guillermo arrived same-day only a few hours after calling.Immediately, upon removing the toilet, he explained that the main line to the sewer was less than 12 from the wall which is an issue, since the rough in for standard toilets is 12. This mean that it was not possible for a standard toilet to be properly seated. This along with the fact that there was absolutely no flange installed to mount the toilet on was the cause of both the leaks and the wobbling.I had to purchase a toilet a toilet with a 10 rough in and install an angled flange so that the toilet could be properly installed.Instead of charging for a poorly done job, as the previous plumber did. Guillermo explained all my options, and provided a more than fair price to correctly fix the situation.It has been several days since the installation and the toilet is now flushing and filling up as it should, and there is absolutely no wobble.I would recommend Roto-rooter and specifically Guillermo for any plumbing needs. The work was done professionally, and I am extremely satisfied, especially considering my experience with the previous plumbing company.

Review 83 (2023-04-18 - Rating: 5)
We had an emergency in our store. The toilet was not working. We called other companies and they weren’t gonna be able to get here for a day. Rotor rooter was able to come within an hour. The two men that came were very helpful and honest and finish the job quickly. I would recommend them.

Review 84 (2017-12-28 - Rating: 5)
Had a great experience. Juan Garcia was our technician and he was great! Very helpful, understanding, and had a great attitude about everything. He put our mind at ease with the huge problem we had in our house. I would call again and if I could get him as our technician again, I would. The company was also very helpful and great in communicating with us on updates. Great job!!

Review 85 (2023-06-13 - Rating: 5)
Claudia was the best! She was very patient and knowledgeable. She was very detailed with her work and made the whole process very smooth. I felt like she was honest, it was a great experience!”

Review 86 (2023-03-27 - Rating: 5)
Really happy with our service! Byron was amazing, super professional and very kind! He took time to explain all the things I didn’t understand and answered all my questions! I’ve used this company in the past and they always do a great job!

Review 87 (2023-11-29 - Rating: 5)
We had a fully clogged sewer line going out causing the entire house to stop up. Guillermo came out and stayed on it until the job was done. He stayed until almost midnight, had to get on the roof and do the snake through a vent, and we couldnt be more thankful !We highly recommend Guillermo!!!

Review 88 (2023-05-02 - Rating: 5)
This company is top notch professional and Wayne Parris is an exemplar example of that. He arrived in a timely manner, explained everything thoroughly, fixed every problem I had, and left everything in mint condition. I will definitely consult these services again. Thanks again!

Review 89 (2023-11-07 - Rating: 5)
Odilio was great. Came out right away, fixed the plumbing. Stayed to make sure it was a complete job. 6 month warranty… explained everything in detail very professional.

Review 90 (2023-04-01 - Rating: 5)
He was here within 20 minutes on a Friday evening. Byron came and was professional, friendly and knew exactly what to do. We were so relieved that he was able to fix it so quickly and now we can enjoy our weekend. We can’t thank him enough. And we will definitely be calling him back if anything happens. 5 stars Byron. Because of you we will be customers for life.

Review 91 (2024-09-05 - Rating: 5)
Octavio did a great job explaining what was wrong with my system

Review 92 (2023-10-16 - Rating: 5)
I called Roto rooter for a plumbing issue on a Saturday afternoon. Water was coming up through my bedroom floor, and I had no idea where it was coming from. I had called an appliance repair man the day before, thinking my washer was leaking. But that did not solve my water problem on the floor. Odilio responded to my car within two hours. A water restoration team was on location helping me assess the damage shortly after he left. They made a plan, found the leak, and fixed it. They completely eased my stress about the situation, and helped me create the necessary documentation for Homeowners Insurance. If you need a plumber, stop reading and call them now.

Review 93 (2024-09-19 - Rating: 5)
Sérgio did a fantastic job and was very helpful!

Review 94 (2023-02-18 - Rating: 5)
We had an emergency on a Saturday morning on a long weekend we call them and they send my someone almost immediately. Just 1 hour after my call a nice gentleman Carmen to my house and the problem.Terrell was very polite, and took the time to explain to us the situation and to solve it.Thank you Terrell for an exceptional job

Review 95 (2024-03-03 - Rating: 5)
These guys went above and beyond. Respectable, knowledgeable n finished til the end. I appreciate them for the excellent job they did and Roto Rooter. Appreciate it, Thank you. God bless

Review 96 (2023-04-16 - Rating: 5)
Byron and Frank the repairmen were cordial and amazingly on-point — quick kitchen sink repair.Overall, the experience was speedy and it was very helpful. From the phone operators to the repairmen, they were always in contact to stay updated with my plumbing issue.

Review 97 (2023-04-18 - Rating: 5)
Roto-Rooter was very responsive, professional, cleaned our problem and let us know what the issue was. Scheduling the repair was very easy and their call center was seamless. They fixed an ongoing issue within an hour ?! I wish I would’ve called them sooner. If you have plumbing issues call them!

Review 98 (2022-07-18 - Rating: 5)
James was very courteous, very professional, extremely pleasant to work with. He examined everything carefully found the problem, fixed it, and explained how I can avoid it in the future. He also cleaned up the terrible mess that my backed up sink had caused. I didn’t even have to ask him. I feel very lucky to get such an excellent workmen.He was extremely competent.He was very pleasant and businesslike.He fix the problem, and told me how to prevent it in the future.You are lucky to have a worker like this.I will definitely recommend your services.– Carol Arias

Review 99 (2023-06-26 - Rating: 5)
Claudia and her team provided exceptional service and expertise, going above and beyond to address my plumbing needs. Their attention to detail, clear communication, and commitment to customer satisfaction make them deserving of a resounding five-star recommendation.

Review 100 (2023-12-15 - Rating: 5)
Roto-Rooter has a large cohort of professional local plumbers who can respond promptly to the homeowners plumbing emergencies. Jaquinton assessed the clogged bathroom sink drain and cleared it quickly. Very pleased.

Review 101 (2023-08-13 - Rating: 5)
Im glad that I chose Roto-Rooter for my plumbing needs. They sent Frank within an hour and he was able to find the issue and fix it in a timely manner. My toilet was running fine right after.

Review 102 (2024-11-06 - Rating: 5)
Extremely pleased with Roto - Rooter’s service. The entire team was very professional and explained the process thoroughly! Thank you for fixing our leaks fast and preventing more mold to spread !

Review 103 (2022-01-29 - Rating: 5)
Daniel (tech id: 4506) was our tech today. And I was very happy with the outstanding job he did: friendly, extremely courteous and just an all-around great guy. He had to replace some faucets and valves in the kitchen and toilet and made sure he removed the existing equipment without any damage. He did a great job and explained everything all the way. I have always used RotoRooter, and their service is always great.

Review 104 (2021-06-07 - Rating: 5)
Had a very nice gentleman by the name of Jorge Garcia, #3098 come to originally repair our water heater, but in turn he informed me that I needed to replace the entire system for safety issues. I have two small children and I appreciated the honesty, some would’ve just done the job they were told to do, and not have gone the extra mile to help. He was very professional, informative and polite. All around great technician, he’s an amazing representation for the company.

Review 105 (2023-06-06 - Rating: 5)
Claudia and Luis were very punctual, displayed professionalism. They were quick and efficient, and solved the issue quickly. I definitely recommend this company for any future plumbing problems.

Review 106 (2024-11-08 - Rating: 5)
Sergio and Alex delivered. Had a gushing leak that looked terrible. was fixed 3 hours later. Great Miami team!

Review 107 (2024-01-17 - Rating: 5)
Guillermo and Alejandro were great knowledgable and professional! I would recommend them! Also nice that there is warranty but I do think prices are on the higher end.

Review 108 (2023-03-16 - Rating: 5)
Guillermo was very professional and thorough. He explained everything to me and provided an update step by step until the repairs were complete. He did a great job!

Review 109 (2024-03-26 - Rating: 5)
Mike was super nice and efficient! Had to replace a leaking toilet and he was quick to get everything fixed! This is my new go to plumbing company!

Review 110 (2023-03-17 - Rating: 5)
We woke up to water covering our floor. We called Roto-rooter and they were responsive and friendly. Guillermo came out right away and was thorough, patient and friendly. He went out of his way to answer all our questions and help us during this stressful time. Highly highly recommend!!

Review 111 (2023-10-20 - Rating: 5)
They came by same day and identified the issue. Guillermo was very helpful and knew exactly what to do. Will definitely use their service again.

Review 112 (2023-09-15 - Rating: 5)
Roto rooter is a brand but each local place that takes the call is independent. This specific call was do e by Odilio . At first I thought i was quoted too high but seeing the amount of work, time spent, hard labor and detection to solve the problem Im at owe. Incredible service and great technician.

Review 113 (2021-10-08 - Rating: 5)
Aaron was great to work with. He walked me thru the issue and gave me my best options. The job took about 7 hours but he was very polite, courteous, and respectful as he came in and out of my house. I’m so happy to have hot water again and grateful to Aaron for his help!

Review 114 (2020-01-16 - Rating: 5)
Great service! Ronny was at our apartment within 15 minutes of us calling him. He not only fixed our issues very quickly, but he was also very personable and easy to get along with. He helped ease our anxiety of dealing with plumbing issues. Our experience was extremely positive and we are very thankful to have had Ronnys help!

Review 115 (2023-11-27 - Rating: 5)
Mike did an excellent job with our clogged kitchen sink. He was quick and took time to explain the process and ways we can help prevent future clogs.

Review 116 (2024-10-08 - Rating: 5)
Octavio was amazing! Very insightful and worked diligently. Did a beautiful job with the sink. 10/10 would recommend

Review 117 (2022-01-09 - Rating: 5)
Have used Roto Rooter for many years for our plumbing needs. Everyone always very professional. Great communication until technician was able to arrive for job. Brandon was very friendly and explained everything he was doing. Contact information provided if anything else needed. Plumbing problems resolved. Thank you!!

Review 118 (2024-09-18 - Rating: 5)
Sergio, the technician, was extremely respectful and courteous. He was able to resolve a clog in the main sewer line that was causing sewage backup into the lines. It was a good experience. Definitely, 5 stars! Thank you Sergio.

Review 119 (2024-09-05 - Rating: 5)
Octavo did a great job , he was profecional

Review 120 (2024-07-07 - Rating: 5)
Very knowledgeable and politely professional. Tackled my extremely clogged kitchen sink quickly.

Review 121 (2023-05-01 - Rating: 5)
Byron and Danny at Roto-Rooter did an amazing job switching out our kitchen faucet. They replaces and installed the faucet and left everything extremely clean afterward. Thank you for the great service!

Review 122 (2020-05-31 - Rating: 5)
Erick 5408 & Alain 280....these two gentlemen did an amazing job and my husband and I can’t thank them enough they saved us from another day without water and a lot of headaches! They promised they would get the job done in one day and kept their promise and stayed til dark to finish! These are the kind of guys you want to do work for you, they were very thorough, tidy workers, straight forward, and very professional! Roto-Rooter is very lucky to have them on their team. We have had many jobs done to our home and always had to call someone else to fix it and I sincerely know I won’t have to do that in this case...Erick & Alain saved the day and seriously I really can’t thank them enough!!! Thank you guys from the bottom of our hearts!!!!

Review 123 (2023-08-30 - Rating: 5)
Odilio arrived on time and explained the work they would perform and the cost upfront. Completed the work in a timely and professional manner taking care to clean up afterwards. Friendly and helpful.

Review 124 (2023-12-16 - Rating: 5)
Awesome job and thank you!! Guillermo and his team member found and fixed the issue quickly during the holiday rush. Greatly appreciated!

Review 125 (2019-07-13 - Rating: 5)
I had one of their plumbers (Mr Dean) come out to our house at Aquabella - he did an excellent job fixing our blocked drains. He was extremely thorough, courteous and respectful. It was a job well done and I felt the pricing was good. Also he was very careful to ensure our house remained clean too. Well done and thank you for the great service.

Review 126 (2023-08-10 - Rating: 5)
Mike & his assistant, Jordan were both very courteous, professional & knowledgeable about their business. I am most appreciative of their service yesterday.

Review 127 (2018-07-30 - Rating: 5)
Excellent service and follow up. I had a major issue with the kitchen area pluming system and they provided service on a Sunday at very reasonable prices. The best part was how the technician was able to perform the job while explaining how to avoid similar issues for the future. Thank you to Luis Damian for such excellent service.

Review 128 (2023-04-19 - Rating: 5)
I had a clog from a sock that was flushed down a drain by accident. The plumbers from Roto Rooter worked to locate the source of the issue using a camera. They were able to clear it and showed me corrosion in my pipes, which I wouldn’t have seen without the camera. I appreciated their professionalism and willingness to stay until the problem was solved. They were very helpful and answered all my questions.

Review 129 (2020-07-09 - Rating: 5)
Hector #1911 was amazing! There are certain repairs that must be done with the utmost care and confidence and I felt that way when he was finished. I couldn’t have asked for better communication and expectation setting as my repairs were being completed. I am so very pleased at the level of care, professionalism and speed of service!

Review 130 (2020-01-27 - Rating: 5)
Ronny#5302Ronny was awesome, he came in on time and was very professional. Worked fast and communicated well with me , let me know everything he was doing. Hope that we will not have to call him back for another issue, but if we do have anymore future issues, we definitely want it to be Ronny.

Review 131 (2022-11-12 - Rating: 5)
I had a leak in the kitchen sink, Technician arrived and provided me with an affordable estimate. Repaired timely, he was very professional and courteous. I highly recommend this company for your plumbing needs.

Review 132 (2023-12-26 - Rating: 5)
Great service from the time I called to when the plumber Odilio came by and fixed the issue. Christmas day at 8 pm and he was fast and professional too.

Review 133 (2021-09-04 - Rating: 5)
Luis 675 and Michael 8249 were both knowledgeable and thorough when doing the repairs. In addition, they were prompt and efficient from start to finish. I am very pleased with their service and the experience.

Review 134 (2023-09-30 - Rating: 5)
Odilio was Very professional and knowledgeable with the repair. It allowed me to feel comfortable and at ease! Thank you & recommending this company to everyone

Review 135 (2023-10-21 - Rating: 4)
Liked the ease of scheduling appointment on-line just wasn’t happy because dispatch called 3hrs ahead of appt and asked if they could come earlier I said yes but then they showed 1 hour later than the original.But once here they attempted to fix problem but not 100% although they tried their best and stayed late they rescheduled for someone to come tomorrow but left me with no functioning toilets and had to sleep out.But they explained that it could not be finished as it was late and entailed some other steps.They explained all and did their best.Will use again.

Review 136 (2024-01-16 - Rating: 5)
Great service!!!I had technicians Odilio, Isnaudi and Jordan, all were super gentle and did an amazing jobs!!Thanks and super recommended!

Review 137 (2020-05-18 - Rating: 5)
We had a great experience with George Y. 6778 at Roto-Rooter! He came right away and was able to diagnose and resolve our problem quickly. He was very throrough and professional and communicated well throughout the process. Excellent job!

Review 138 (2023-03-17 - Rating: 5)
Chris came out the same day was very professional got the job done, cleaned up after himself, and was very pleasant to work with. I’ve use this service before and will again if needed in the future, highly recommend

Review 139 (2023-07-03 - Rating: 5)
Claudia is hands down the best and most helpful person I’ve worked with in Miami. She’s full of amazing advice and will go above and beyond. Thank you Claudia!!

Review 140 (2023-09-04 - Rating: 5)
Great service provided by Odilio! Very professional and dependable when you need the job done 👍🏽. Definitely will call again for any future problems!

Review 141 (2020-11-18 - Rating: 5)
Luis675 was great. Very positive attitude and knowledgeable about his work. He was extremely professional and respectful about the risk of COVID-19. Luis675 took all proper precautions with respect to social distancing and wearing a face mask. He was friendly and happy to help us.

Review 142 (2021-09-25 - Rating: 5)
Daniel(4506) was very professional and helpful. He did the job quick and efficient. Thank you for your work. I will definitely use their services again!!

Review 143 (2020-11-21 - Rating: 5)
Jorge is great! He did everything you could possibly hope for in a plumber to do everything right and make sure the best outcome in a tough situation. Came out on a weekend with great personality and very knowledgeable. Extremely helpful. His work ethic is superior. Thank you Jorge!

Review 144 (2020-02-26 - Rating: 5)
I had a great experience with Roto Rooter. Anthony (#6426) was an amazing technician! He was punctual and quick. He patiently let me know what he was doing while being very polite and professional. I would definitely use Roto Rooter again, it was affordable, easy to schedule and if possible I would also request Anthony again.

Review 145 (2023-06-14 - Rating: 5)
Claudia Ortega, the Field Supervisor at Roto Rooter, is truly exceptional. Her dedication, expertise, and commitment to customer satisfaction are unparalleled. Claudias leadership skills, technical knowledge, and outstanding customer service make her an invaluable asset to the team. I highly recommend Claudia for anyone seeking plumbing services or guidance. Roto Rooter is fortunate to have such a talented and dedicated employee.

Review 146 (2021-04-06 - Rating: 5)
Jorge was excellent . He was extremely professional and got the job done quick. Highly recommend. His tech number is 3098 if anyone would like to request him for service.

Review 147 (2020-07-04 - Rating: 5)
Hector 1911 was fantastic! Easy to work with, friendly and got the job done. He gave me tips to prevent my problem and overall showed excellent knowledge! Very professional and very patient! I will recommend him and The company to everyone I know!

Review 148 (2020-02-28 - Rating: 5)
Erick Andino 5408 had great customer service skills he was able to calm me down and negotiate a realistic price for both of us. He was polite and exceptionally professional and even cleaned up before he left. He is a stellar employee and Roto rooter should be an roux to have a guy like Erick on their team! Thanks so much for putting my kitchen back to life!

Review 149 (2020-12-07 - Rating: 5)
Robert came out earlier than I thought, efficient and was very informative. He showed me on his camera where the issue was and explained how he was going to address it. Very, very professional and helpful. He came to my house on his day off for service because he knew my home previously.

Review 150 (2021-10-30 - Rating: 5)
Plumber Chris (#1304) arrived early in his time slot. He introduced himself and once we discussed the symptoms we were experiencing, he clearly provided all of the options available to us. We selected a course of action and he diligently and efficiently proceeded with the work.The service was completed to our satisfaction and he left the work area cleaner than he found it.Give this man a raise.

Review 151 (2024-02-25 - Rating: 5)
Odilio was very professional and did a great job unclogging my main line leading into the septic tank.

Review 152 (2017-08-05 - Rating: 5)
Luis Damian #4478, provided excellent service and he was very thorough in completing the job. Number one, he was clear with an estimate upfront. Number two, he went to get a couple of items that I did not have to complete the installation of my sink/vanity. And finally he took the the time to make sure the work was done with attention to detail so the end result looks great.

Review 153 (2021-10-26 - Rating: 5)
Aaron was excellent. Very professional. He listened to what I wanted done, discussed different options and then did it. The job site was completely cleaned up when he left. I would use this company again.

Review 154 (2022-02-07 - Rating: 5)
Jorge (tech # 3098) was outstanding, very professional and customer oriented. He was able to diagnose and resolve the issue right away as well as give me some future guidance. I definitely recommend Jorge!

Review 155 (2024-09-15 - Rating: 5)
Had a great experience. He was professional and fixed our problem. We highly recommend roto rooter company.

Review 156 (2024-03-09 - Rating: 5)
Alejandro was fantastic. He did not take long to assess the problem and resolved it very well. Thank you!

Review 157 (2023-04-28 - Rating: 5)
Terrell was a total pleasure to work with. He was very knowledgeable and taught us a lot. Would definitely recommend!

Review 158 (2020-09-08 - Rating: 5)
The 24/7 services is exactly what I needed when I scheduled this company to come to my home. They followed all the Social Distancing requirements per the CDC guidelines. The Roto- rooter technician did a great job. Yes the service is a bit price BUT what other company you know you could call at 7pm at night and would be willing to come out to your home by 11pm to fix your plumbing issue and answer any questions you have regarding your service. I dont know of anyone else except Roto-rooter.

Review 159 (2024-01-09 - Rating: 5)
The scheduling and visit to fix the issue happened within hours. Excellent service and resolution. Very happy with this company.

Review 160 (2017-07-20 - Rating: 5)
I had a really good experience working with Ivis Euceda, Tech #4710. He provided me with fast and efficient service. He explained the process on the services as well as the scope of work that would be performed. He was friendly, professional and well mannered. I would definitely recommend him to anybody I know that may need such services. He was exceptional!

Review 161 (2024-04-02 - Rating: 5)
Guillermo, that came to my house. Made the experience very easy and he explained everything that I needed to for my plumbing issues.

Review 162 (2021-07-31 - Rating: 5)
Roto-Router was amazing service, very professional, and great on timing for the services we needed for our situation. Employee 1304 was able to clearly explain and break everything down to where we knew and felt comfortable with the services they provide.

Review 163 (2021-08-26 - Rating: 5)
Professional high quality service! highly recommended. Well prepared technichians that not only knows how to do the job, they also care about customer service and keep you posted through the whole process. Thanks Scott for your 5 star job done!

Review 164 (2021-01-29 - Rating: 5)
Luis 675.He was knowledgeable and immediately identified the problem. He was able to fix the issue using the snake, and made sure to explain why the issue happened.As far as invoicing, he was clear and honest about the pricing.Very good services. I recommend him.

Review 165 (2024-09-06 - Rating: 5)
Great service 👍Sergio Escobar (2942) was excellent. Knowledgeable and professional. This is why I called ROTO-ROOTER the second time.

Review 166 (2017-05-04 - Rating: 5)
A difficult situation turned into a great experience. The tech send to our house (William Brinas # 4327) was knowledgeable, polite and efficient.We had a horrible kitchen stoppage and he explained to us what is he going to do, he worked fast and very clean! Also we called to schedule the service at 7:30 am and at 9:00 am the tech was at the door! I highly recommend the company and William!

Review 167 (2021-09-24 - Rating: 5)
The technician Luis675 went above and beyond to clear the drain. He was extremely helpful, professional, knowledgeable and explained the process and cost upfront. I highly recommend Rotorooter for your plumbing needs. And ask for Luis675 as your technician. You won’t be sorry.

Review 168 (2024-02-13 - Rating: 5)
Odilio went above and beyond during his service call. He was persistent in coming to a positive resolution to my plumbing problem.

Review 169 (2023-05-06 - Rating: 5)
Terrel was amazing! He took his time, found the root of the problem and worked diligently to repair it. I trust him to do any job again!

Review 170 (2020-01-24 - Rating: 5)
Jorge was an amazing Tech , explained the process very well to me and made sure everything was working properly . He was very professional and everything was done timely . This is the second time i use rotorooter and very happy with their service .

Review 171 (2021-08-20 - Rating: 5)
Ace 7897 and Luis 0675 were super helpful and extremely respectful! They were nice and explained a very confusing situation. Highly recommend them and they got along very well together. Thank you two!

Review 172 (2020-09-02 - Rating: 5)
Yeah, I would like to share with you today my great experience with Roto Rooter. I had Techs by the name of Michael 5021 and Meykel 1069 who are my super heros. I applaud them for a wonderful job.I rate them 5 stars.

Review 173 (2022-01-09 - Rating: 5)
Daniel was extremely helpful in assisting us with our shower’s drainage issue. He was very friendly and thorough, quickly assessing the source of our problem and resolving it in no time. Thanks so much for your help!

Review 174 (2021-09-24 - Rating: 5)
Luis 675 - Excellent service! Super knowledgeable and friendly. Got the job done quickly and super helpful with post-service tips! I can always count on Roto Rooter.

Review 175 (2023-02-23 - Rating: 5)
Fast easy and super professional. Byron was extremely courteous and personable. Explained everything to me in clear and concise terms and took care of everything with no hassle.

Review 176 (2017-06-21 - Rating: 5)
I had a clogged bathroom sink, I called Roto-Rooter and they gave me an appointment right away , the tech that came was superb. He knew his job very well. He assessed the problem, explained the options, and took care of it all. He was professional, courteous, and very efficient. I am very very pleased with Roto-Rooter, will definitely call them again!

Review 177 (2017-10-17 - Rating: 5)
Very happy with excellent work. Service Technician, Angel #3488, was very efficient and knowledgeable. He had to break into our kitchen wall to replace pipe. He performed the work carefully not to create a bigger hole than necessary to complete the job. Explained everything to us before each step. Definitely will use Roto-Rooter again for future needs.

Review 178 (2021-08-16 - Rating: 5)
Chris (1304) was exceptional, courteous, and extremely helpful. He answered all our questions and walked us through the process of unclogging our drain - even killed a roach for us! Wonderful job - will be recommending!

Review 179 (2021-09-23 - Rating: 5)
Richard 6577 was awesome. He explained everything thoroughly, provided several options, and kept us informed throughout. They resolved the issue in a very expedient manner thanks to Richard.

Review 180 (2020-08-30 - Rating: 5)
The men were very professional and helpful. They initially came out on a Sat. Night at 8:30. They restored use of one of our bathrooms and the next morning, a Sunday, arrived on time and fixed our plumbing problem. Very grateful to have called Roto Rooter.

Review 181 (2024-01-10 - Rating: 5)
I’ve used root rooter a few times and will continue to work with them! Employees are polite, respectful and do good quality work 👍

Review 182 (2021-10-14 - Rating: 5)
Aaron was extremely courteous and professional as he explained each and every step he performed while solving my problem.If all of their employees are anything like Aaron, then they truly have an outstanding company. Thank you Roto-Rooter.....

Review 183 (2021-05-18 - Rating: 5)
The service we got was beyond excellent! The team was very professional and organized. We are more than happy with the work performed! The leader, Lorriad Medina and the technicians, Pedro and Cristian are very knowledgeable! Thank you!!!

Review 184 (2021-05-17 - Rating: 5)
Jorge (3098) and Michael (7099) were at home today because we had a waste line slowing down. I cant be happier with the service, very professional, knowledgeable and helpful people. They came in, detected the issue and solved it quickly, they were able to answer every single question we had with a great professionalism. If you have any plumbing problem at home, Jorge and Michael from roto-rooter are the solution

Review 185 (2023-07-03 - Rating: 5)
Claudia and Terrell were absolutely amazing! They couldn’t be more helpful with our plumbing needs as well as advise re: new home ownership.

Review 186 (2025-01-07 - Rating: 5)
Thank you for the discount from Robert and Sergio #2942

Review 187 (2024-03-04 - Rating: 5)
Thank you Odilio & Luis for your quick and amazing service . I will keep your contact and will happily share with friends for future reference.

Review 188 (2021-06-14 - Rating: 5)
Luis 675Chris 1304Jorge 3098Best team!!! Thank you so much for fixing the issue so fast. Highly recommended to who ever has any pluming needs. They really are the best!!! Thank you again!!! Any plumbing issues please contact them!!!!

Review 189 (2020-02-11 - Rating: 5)
The technician Luis 0675 went above and beyond. He was curious, professional and knowledgeable. He made sure to completely fix my Plumbing issue and I am very satisfied with the service and professionalism of Luis and Roto-Rooter.

Review 190 (2021-05-22 - Rating: 5)
Ronny and Milton arrived promptly after the service call was made. They were thorough in their explanation of the repairs to be made, which consisted of replacing about 25 feet of sewage pipes damaged by roots. They started work that same day and conclude the following on schedule. The team did a professional job and worked hard to get the job done on time. Definitely will be contacting them for my future plumbing needs.

Review 191 (2023-12-24 - Rating: 5)
Odilio was outstanding. He came on a holiday weekend and we are very happy with his work.

Review 192 (2020-11-19 - Rating: 5)
Hector 1911 and Ian were amazing and very knowledgeable and flexible. They were super patient in dealing with my building requirements. Hector and Ian followed cdc guidelines as well for COVID. I really appreciated their help and expertise and quick/efficient service in fixing my shower.