Fran Taylor Plumbing & Heating
Located in Hatfield, Pennsylvania
Address: 33 Dawson St, Hatfield, PA 19440, United States
Phone: +1 215-361-0111
Rating: 4.3
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Comments
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Review 1 (2024-04-03 - Rating: 5)
Fran and his crew do a great job! Quick, timely, and efficient. I’ve used them for multiple jobs in both my personal home and my rental properties. I highly recommend them. They’re my exclusive plumbing contractor. -
Review 2 (2022-05-02 - Rating: 5)
Fran Taylor Plumbing & Heating has been absolutely wonderful. I have a home warranty company that selected Fran Taylor and scheduled the day/time for service on a date that didnt work for me so I called Fran Taylor and spoke with a lovely woman who informed me Betty Ann works on the schedules so I called and left a message for her. Within hours, Betty Ann called me back and we found a mutually agreeable day/time for someone to check out my running toilet issue (fortunately it wasnt an immediate need as scheduling a day/time that worked was about a week after we filed our claim). When two gentleman arrived, including Richard, they figured out the issue and told me the next steps in the process, which required waiting for my warranty company to approve the repair and parts needed. The next day I received a call from Betty Ann who told me I was approved and that someone could come out the next business day (a Monday)! I couldnt believe how quickly I was able to get someone back to repair my toilet. Richard arrived by about 8:45 am (well within the 7am - 11am time frame) and went to work right away. I truly appreciate how he respected my home and wore the booties I asked him to wear since we have relatively new carpets. He worked very fast and efficiently and even realized he needed a part that would not work with my toilet so he went out right away to a local home improvement store, picked it up and came back. Within about an hour or so Richard had completed and fixed my toilet. Thank you Betty Ann, Richard and the great Fran Taylor team - I definitely recommend them and would use them again if another issue arose. -
Review 3 (2019-03-05 - Rating: 5)
I typically dont write Google reviews but in this case I feel compelled to share my wonderful experience with this company. I had to use Fran Taylor because of my home warranty and going forward I will use them for all my future plumbing needs whether its through my warranty or not.- My first phone call was from Sandy in the office who could not have been nicer or more helpful.- When I told Sandy I have an infant she and the scheduler Betty went above and beyond to help me get my problem resolved as quickly as they could. Betty and Sandy are rockstars to this company and give a great first impression.- There was a snowstorm the night before my scheduled service to have my water heater replaced and Sandy let me know immediately that they would have to reschedule and was extremely apologetic. We totally understand out of control things happen and really appreciated the constant communication. The appoint was immediately rescheduled and the plumbers were out the next day.- Rick and his assistant showed up 15 minutes early and were very professional. They removed my old water heater and brought the new one in carefully and installed it in no time. The whole process took about an hour.- Rick explained my new water heater to me and asked if I had any questions.From start to finish my husband and I cannot say enough good things about this company. I know these reviews mean a lot and believe me when I say you will have a good experience with Fran Taylor. -
Review 4 (2022-09-18 - Rating: 5)
110% confidence with this company! There was a pipe problem in my basement, And it’s fixed with absolutely no issues now! It’s priceless to have quality work done without any doubt in my mind! They also made time in their extremely busy schedule to fit me in and I’ll forever be grateful for them! -
Review 5 (2023-01-23 - Rating: 5)
The valve to my washer was leaking and it was also connected the wrong way Fran plumbing came in corrected the issue and I’m so happy with their work. In fact, I’ve already put in another claim for additional..thank you Fran plumbing.. -
Review 6 (2023-12-06 - Rating: 5)
Thanks a million Fran & Chalie!! I had a leak and they made time for me in their busy schedule, were in and out and super friendly. Highly recommend! -
Review 7 (2021-04-05 - Rating: 5)
Plumber was very professional and knowledgeable. Finished the work in record time. Will always use Fran plumbing for my plumbing needs. -
Review 8 (2021-11-19 - Rating: 5)
The tech was great! He came out and had all the tools and parts to solve the job! He didn’t have to run out to get anything. He was prepared, friendly, and very knowledgeable about the problems I was having. He explained the root case and the solutions. I was super pleased with the experience. It was a Friday afternoon too. I would definitely use this company again. -
Review 9 (2022-06-02 - Rating: 5)
I had them come out for a home warranty. The gentleman who came was named Richard. He was so helpful and professional. He showed up before the time given and fixed one of the 2 problems. He had to get approval for the 2nd. Its refreshing in these days to have knowledgeable and skilled people come and fix issues. I would definitely keep them in mind for future work. -
Review 10 (2022-03-01 - Rating: 5)
They are prompt and courteous. I recommend Fran Taylor Plumbing. -
Review 11 (2017-05-23 - Rating: 5)
This is only the 2nd Google review Ive ever left. But I know how these reviews can really help/hurt a company, so I felt compelled to leave one. Our main line became clogged on a Tuesday evening. Sewage was backing up into our yard....it was not good. I called our warranty company Wednesday morning at like 9 am and told them all the things that were happening, including the sewage back up. 24 hours pass and no call/email. So then I call them Thursday around noon and they tell me they are still looking for a plumber in their network that can be there the quickest. I call back around 4 pm. They said they found someone (Fran Taylor Plumbing) and emailed me their info but said they couldnt be out there until MONDAY!! Um, no. We have two small boys and we have poop pumping into our yard. I couldnt use the wash machine, I had dishes piling up, we couldnt do our dutyin the toilet (try dealing with that with a 5 and 7 year old boy....for 6 freaking days....No). On top of that my parents were driving up from VA for my youngest sons birthday party and would be arriving Friday evening. I called Fran Taylor Plumbing and told the woman who answered what was going on. She agreed with me that it should have definitely been put in as an emergency in the first place through my home warranty. And apparently the warranty company hadnt even sent over the work order yet! She also said they couldnt have anyone out until Monday but if I called back in the morning (Friday) she would do the best she can to get someone out. Long story short, they managed to squeeze us in on Friday and fixed the problem. Just wanted to say thanks for dealing with my multitude of phone calls and my begging lol...and for getting someone out to my home even though my warranty company was dragging their feet! -
Review 12 (2017-04-11 - Rating: 5)
Diagnosed a problem that two other plumbers failed at. They were as professional, courteous and as prompt as any company could be. I have used their services both from a warranty aspect and personal. -
Review 13 (2021-12-31 - Rating: 5)
Professional timely with repairs & on time of service .