Hessville Plumbing

Located in Hammond, Indiana

Address: 3935 165th St, Hammond, IN 46323, United States

Phone: +1 219-845-8770

Rating: 4.4

Services

Repair services
Cash only
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-20 - Rating: 5)
A very pleasant experience for me. My sewer line was backed up. My serviceman came in and saw what needed to be done and explained what he was going to do about it. Brought the machinery in and got right to work. Within 40 minutes had my sewer line routed out and water running smoothly through with no obstructions. I would definitely recommend using this company for your plumbing needs. Five Stars no doubt!

Review 2 (2024-07-23 - Rating: 5)
Hessville plumbing is the best in the business. They come out same day. They have reasonable prices and their technicians are great and very helpful. I have used this company multiple times in different houses and issues. I cannot say enough good things about them they are great.

Review 3 (2024-06-26 - Rating: 5)
I am so impressed with them. They were the 3rd plumbing place I contacted, which actually showed up. The other two were no call, no show. Perhaps my issue was minor, so they didnt deem it worth their time. However, Hessville plumbing showed up and examined my hot water tank, wrote a report for me, and didnt charge me a fee to come out, which I was pleasantly surprised with. They will be my go-to plumber from now on.

Review 4 (2024-11-26 - Rating: 5)
This is a fantastic co. My sewer line broke they came out and fixed it in great time the crew was wonderful never a bad word all smiles it was great to watch and they told me everything they were doing I really love these guys and the office lady is fantastic thank you hessville plumbing

Review 5 (2024-08-05 - Rating: 5)
Tom was our plumber today, he was absolutely phenomenal. Did the job incredibly and was very professional and fun to work with. Would recommend them over anyone in the area!

Review 6 (2022-01-25 - Rating: 5)
We called so many plumbing companies and we got ignored. They would come out and say they will call us to set up an appointment and never called and we will leave messages and never get any call backs. The last company we called came out and then emailed us that the job was to big for them but they did refer us to Hessville plumbing and I am glad they did. I called them they came out that day assessed the problem Tom was so knowledgeable and Took his time to explain. A couple days later Tom and Rick came out on time and did the job that should have been done before we moved in. I thank God for these two men along with this company. Even the receptionist Stephanie and Leslie where nice and professional. This company is awesome! Don’t think twice about calling them to get the job done! The picture is the job they did. I wish I had a picture of what it looked like before just a hot mess!

Review 7 (2024-10-25 - Rating: 5)
Hessville Plumbing responded quickly for my broken water heater. The technician responded quickly and was professional and courteous in my home. Thanks Hessville Plumbing!

Review 8 (2024-09-27 - Rating: 5)
William from Hessville Plumbing was great! He fixed our tub drain problem, and was so nice and professional! Highly recommend!!!

Review 9 (2024-02-21 - Rating: 5)
Great service, great work, at a fair price. I used Hessville to add a drain line in my basement. It was a tough job and they got it done in a few hours. They did a good job of informing of the scope and when completed reviewing their work. I would happily use them again.

Review 10 (2023-06-13 - Rating: 5)
I had someone tear out my old tub surround and install a new one. In the process he made a mess of the plumbing, leaving multiple leaks. I called Hessville Plumbing and they sent Rick out the next day. He was terrific. He cut out all the poorly installed plumbing and put everything back in the correct way. He was professional, polite, courteous, and seemed to genuinely care about my situation. If I ever need a plumber again, I will definitely call Hessville Plumbing.

Review 11 (2023-07-22 - Rating: 5)
We have used hessville plumbing for three different things and have been very happy with the service they provide and the work they do each time.. The woman on the phone is very friendly and helpful. Weve met at least four different men who do the plumbing work, and they have all been very professional and efficient. Hopefully we wont keep having plumbing issues, but we will definitely be calling hessville plumbing when we do.

Review 12 (2023-02-18 - Rating: 5)
We have had a problem with a pipe in our crawl space acting up. We had several other plumbers come out and charge us for what they thought was the problem, but it never actually fixed the problem. Finally called Hessville plumbing and they figured it out and fixed it for a reasonable price. We also used them to replace a water heater. They were quick and efficient. Won’t use anyone other then then for plumbing issues!

Review 13 (2023-11-03 - Rating: 5)
They deserve 5 stars! They are knowledgeable and quick to fix the issue! They helped me when every plumber in NWI didnt! The lady who answers the phone is so nice and I know I will only so plumbing with them from now on! Thank you guys for having employee thar know what their doing!

Review 14 (2022-01-10 - Rating: 5)
Have never had to call a plumber before. Called around and every company that answered was telling me it would be days before someone could come out. Called Hessville Plumbing, and from time of call to the technician (Pat) being at my house was 90 minutes or less. Very impressed with the responsiveness, I was given a timeframe and informed when Pat was on his way. Pat definitely saved the day and made quick work of the clogged drain. Will definitely go with hessville plumbing again for my next issue!

Review 15 (2020-12-02 - Rating: 5)
We had an old galvanized water main between the street and house that started leaking like crazy. Had them out to take a look. They quoted us a price for a whole replacement that wasnt, you know...insane. They also were quite good about moving us up their priority list. Once we settled on the fee, and they got the permits, they were out the next day.A lot of other plumbers we called wanted anywhere from $60 to $120, simply to come out & look at it, give a quote. We had none of that price gouging nonsense from these guys. The man they sent was courteous, professional, upfront, direct and honest.They came in, did the backhoe ballet with *minimal* surrounding damage to sidewalks, landscaping, etc. The whole team of guys was friendly, answered any questions we had, and were quite professional the whole time.When we decide to move the rest of our house to PEX, these will be the first people we call.Trustworthy, good value (considering the job they did for us was a dig) and theyre flexible, and work well with others.These folks did a good job, at a fairly quote price...didnt try to raise the scope, and did not do any gotchas on the agreed to price.This is the one great plumbing service out of 10.

Review 16 (2023-02-28 - Rating: 5)
Tom was very professional and thorough. The pricing wasnt bad either. He came out the same day and my problem was fixed. I will definitely be using this business for all my plumbing needs.

Review 17 (2021-08-04 - Rating: 5)
We need our sewage line dug up and repaired in an urgent manner in order to use any water disposal from inside the house. We are very pleased with the timeliness, professionalism, and just the genuine treatment from Tom and his crew over the last few days to come out and diagnose our sewage problem and then provide the solution in a worry-free manner. Thank you!!Photo of the finished project with the new clean-out installed

Review 18 (2021-06-09 - Rating: 5)
Hessville Plumbing was recommended by my grandparents, & WOW... honesty in business is pretty hard to come by nowadays!! Thomas came out within an hour, explained EVERYTHING in detail to me, & didnt immediately try to sell us on an expensive product that we didnt need. He gave us peace of mind & TRUE honesty. Thats how you build life-long customers!! THANK YOU HESSVILLE PLUMBING!!

Review 19 (2019-11-22 - Rating: 5)
Today is the second time Ive called Hessville Plumbing in the past year and a half, and both times theyve been extremely responsive - accommodating me same day both times with a great person to talk to at the office and a helpful/pleasant technician sent to my house. You pay for their service, but its worth it to have something done right ASAP.

Review 20 (2024-12-15 - Rating: 5)
Hessville plumbing has knowledgeable plumbers and they came out the same day and fixed the problem. I would highly recommend them.

Review 21 (2016-03-21 - Rating: 5)
Leslie, at the office, was courteous and helpful in trying to get a plumber to my house as soon as possible. Pat and Andy arrived sooner than expected. Both were very friendly and conversational, answering my questions and explaining some ways to practice preventative maintenance.

Review 22 (2020-10-12 - Rating: 5)
Had a clogged sewer drain. Austin came out and did an excellent job on our 1849 home. Wife happy I can shower again. Same day service. I have used them in the past and will continue to do so. I always request Austin, for he is like the Steve Austin, the 6 million dollar man.

Review 23 (2020-03-02 - Rating: 5)
Sean was at my house within an hour of my call to Hessville Plumbing. Assessed the problem correctly. Fixed the problem. Was very pleasant. I would call them again without hesitating. Reasonably priced.

Review 24 (2022-11-10 - Rating: 5)
Had a main line blockage. Rick came at the beginning of the call window, was very professional and courteous. Fixed the problem and gave me info on how to prevent it in the future. Highly recommend

Review 25 (2020-07-06 - Rating: 5)
Tom was very outstanding explaining every detail of the job. He was so hospitable and such a down to earth guy. I consider him my new friend. He is such a great guy. Thank you Tom not just for the work you done but for being a nice person during these times.

Review 26 (2019-06-07 - Rating: 4)
They are very good plumbers but a bit expensive. If you need it done right they are the ones to call. I have used them a few times: install a backflow preventer valve, install water heater, and fix a leaking toilet.

Review 27 (2020-06-30 - Rating: 5)
After I called they came right out and diagnosed the problem within 5 minutes. Finished up in 30 min and we were back in business. Next time i will call them first. Fast, Professional and quality work. Thank-you guys

Review 28 (2020-10-05 - Rating: 5)
I called and spoke with Leslie and less than hour they were here. Tom came out, COVID PREPARED, and was able to assess the situation after we talked through it. He performed the necessary operations and we were back in action within minutes. Highly recommended!

Review 29 (2020-10-18 - Rating: 5)
Hessville Plumbing are my plumbing heroes! Every time I have an issue, they respond quickly, professionally, and give great quality service. I wont use anyone else.

Review 30 (2024-07-14 - Rating: 5)
Hessville Plumbing was the only plumber I called that was able to come out same day to fix our plumbing probelm. Rick arrived and was professional and knowledgeable. Thank you Rick for your hard work!

Review 31 (2019-12-10 - Rating: 5)
Hessville Plumbing employees are courteous as well as knowledgeable. They return calls promptly & schedule service according to your plumbing problem.

Review 32 (2021-06-01 - Rating: 5)
I called 4 places and each one couldn’t come out same day except for them. They got to my house a couple hours after I called, got the work done quickly, and weren’t as pricey as I thought!

Review 33 (2018-01-16 - Rating: 5)
Great job affordable!! Prompt very nice people!! Will be using them for all our plumbing needs!! The guys that came out were very nice!! Thank you Doug and Austin!!

Review 34 (2021-06-29 - Rating: 5)
All three guys did a good job very polite and smiling. The put drain out in yard with the quickness. Was here 15 mins early than they said. Very professional they where.

Review 35 (2022-10-24 - Rating: 5)
The men were courteous and had some humor to them. They could of ripped me off me being a woman and lacking experience in their profession. I thank god they are HONEST

Review 36 (2024-03-24 - Rating: 5)
They always come through dont have you waiting all day and very respectful and reasonable

Review 37 (2022-06-01 - Rating: 5)
Called and got a same day appointment. They found the problem and resolved it immediately. Im very satisfied with their service!

Review 38 (2017-07-10 - Rating: 5)
They came within an hour of my call and were able to fix my problem, clean up the area and were on their way in 45 minutes. I highly recommend them.

Review 39 (2020-10-21 - Rating: 5)
This Company is Knowledgeable, Experienced, Caring and will explain thoroughly What’s going on with your plumbing. They will be the one who I will call whenever I have any plumbing issues.

Review 40 (2020-01-12 - Rating: 5)
Best service ever..Shawn came and worked like a dog to get my sewer line unclogged..absolutely the most courteous guys, and hard working guys I ever hired..Reccomended them to a friend and they also had great experience also...

Review 41 (2020-06-24 - Rating: 5)
Came out quick, the guys were very nice, they showed me the bad pieces and werent very expensive. Definitely would call them again

Review 42 (2019-08-02 - Rating: 5)
I would definitely recommend Hessville Plumbing to anyone with plumbing needs. The gentleman were prompt, courteous, and priced great!

Review 43 (2016-10-28 - Rating: 5)
Have used Hessville Plumbing for years. Always professional and always reliable. Only plumbers that I will call.

Review 44 (2023-02-08 - Rating: 4)
I called on phone & Rick was very helpful. Work was completed, so far good job.

Review 45 (2020-12-05 - Rating: 5)
Arrived quickly and took care of the problem. Plumber had all covid protocols covered.

Review 46 (2023-05-30 - Rating: 5)
Professional and so kind he even put bags over his shoes so he wouldnt make my floor a mess

Review 47 (2023-07-16 - Rating: 5)
We had a recurring blockage in the sewer line leading to the main city sewer. Hessville Plumbing came out, rodded the line and then T.V.d it. We had them install a cleanout pipe and then they re-rodded the line to the main. The work was performed in a professional and courteous manner and the price was exceedingly fair. Tony and his crew did a great job and I wouldnt hesitate to recommend them to anyone.

Review 48 (2022-09-20 - Rating: 5)
Pat was great to work with! He did an excellent job, given the circumstances of the job! 10/10 - Would recommend.

Review 49 (2021-02-08 - Rating: 4)
They are a lil pricey but they came out got the job done tks

Review 50 (2019-03-19 - Rating: 4)
Fast same day service and a 30 day warranty.

Review 51 (2022-12-16 - Rating: 5)
Great customer service and excellent technicians. Fixed my issue in 20 mins and cleaned up afterwards

Review 52 (2021-10-04 - Rating: 5)
Thank you guys for coming so quickly today to unclog my mom’s basement. I called early today and explained what was occurring. They were working on the next business day as far as appointments but would make every effort to get to my mom’s house today because of the seriousness of the problem. They came out today. Thank you for your service.

Review 53 (2021-01-22 - Rating: 5)
My experience with them was great. People who gave them a bad review do NOT know what a bad plumber really is. We had psewage back up in our basement and called a 24 hour plumbing service who did not do the repairs and caused further damage exceeding 10,000 dollars. We called Hessville plumbing to get the job fixed and done right and they were great from office manager all the way to each individual plumber. The office manager Leslie was friendly, knowledgeable and helpful as were Sean, David and the rest of the workers. They fixed the job fixed it the RIGHT way even going beyond the job to take pictures of the damage the previous plumber did to our plumbing for us. I would say prices were also pretty reasonable and explained thoroughly. If I need any plumbing work done in the future, these are going to be the guys I call.

Review 54 (2021-09-27 - Rating: 5)
I searched for a plumber and a reputable business for quite some time. Tom came out and serviced us twice now and this review is most earned. Tom was courteous and kind. My baby was sleeping both times he came out and he was very mindful of that both times. He was honst and that alone is deserving of all 5 stars- even when he couldnt help with our toilet due to us needing to call a separate contractor to replace a portion of our bathroom floor - he didnt just replace the toilet or slap a band aid on it as most fly by night places would have and just collect the payment. He gave me sound advice and told me how Hessville Plumbing could help me in the next step of the process. I really reccomend this company based on my interactions with who represents them out in the field. They have a quality worker in Tom. I sure hope they know that. Thank you Hessville Plumbing. I reccomend and I will only be using you guys in the future!