Roto-Rooter Plumbing & Water Cleanup

Located in Hamilton, Ohio

Address: 6 S 2nd St #513, Hamilton, OH 45011, United States

Phone: +1 513-591-0091

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-05 - Rating: 5)
Craig came to the house same day we called for service. The issue was assessed, he went and got the things he needed and fixed the problem! So far, so good! I’m not sure what’s considered a good price for the work that was done, but I would assume anything under $200 is a good deal.

Review 2 (2024-09-25 - Rating: 5)
Brad did a great job today clearing out our main sewer line and explaining the results clearly so I could understand what was going on. He was incredibly helpful and gave incredible customer service!

Review 3 (2024-08-17 - Rating: 5)
Brittney Allen provided excellent service and did a fantastic job. Her professionalism and attention to detail made the experience truly enjoyable. She helped fixed our toilet! Highly recommend!

Review 4 (2024-07-16 - Rating: 5)
I had to have 3 Roto-Rooter workers to my house to do different jobs the same day. (Long day) Brad came out and did a great job cleaning out (jetting I think) the pipes. He took his time and did a great job. He was very informative just like the other 2. If you have to have anything done I would definitely recommend Roto-Rooter.

Review 5 (2024-11-29 - Rating: 5)
Brandon was excellent. This is the second time he has fixed my problem and he has always went above and beyond. Great personality and very knowledge.

Review 6 (2024-11-11 - Rating: 5)
Brad came through for me at my business. He was confidently able to solve problems that 3 other techs could not, and had a working solution before he left. Would want to do business with him again.

Review 7 (2024-08-30 - Rating: 5)
When we had a last minute request from a buyers agent for more detailed documentation, Roto-Rooter went above and beyond to make sure I had what I needed in time to close. Thank you Kevin and Chelsea, you are the best! I cant thank you enough.

Review 8 (2024-07-24 - Rating: 5)
Hello so I would like to share my experience that today I requested for MS. Brittany Allens for my plumbing job as I had a very excellent experience with her last time as well, and this time also she maintained my opinion regarding her excellent work, professionalism and good communication skills, she knows her job and she makes sure its rightly executed.I am also happy for Roto -Rooters that promptly that would arrange to send someone to be the job done right away.I will definitely recommend this company and since I had an excellent experience with Brittany Allens so I would vouch for her.West Chester, OH

Review 9 (2024-04-26 - Rating: 5)
Very please and must say Craig was great a real down to earth guy and took his time to explain what was going on very respectful...just want to give my thanks and got the job Done!

Review 10 (2024-07-08 - Rating: 5)
Brad was great to work with. He was professional, showed up in a timely manner, and was very transparent. Brad provided clear next steps on how we can handle our issue going forward and was honest, will definitely reach out to him again if we need anything from roto rooter

Review 11 (2024-08-22 - Rating: 5)
Brad was very knowledgeable and professional. Didnt leave a huge mess like most plumbers. His work area was nice and clean when he was complete like he was never there

Review 12 (2024-07-11 - Rating: 5)
Thank you, Brad, Roto-Rooter hydro-jet specialist! You cleared a stubborn block in my sewer line and shared lots of information about this old house and its plumbing issues. And a SUPER clean up, that was so kind. My experience today with Roto-Rooter has exceeded expectations. Yay for Jason, Chris, and Brad!!!

Review 13 (2024-08-29 - Rating: 5)
Quote was accurate, work was performed quickly and well. Problem was solved. Brad was polite and informative. Excellent service.

Review 14 (2024-08-27 - Rating: 5)
Brittany was very helpful. She cleaned up and wore booties in the house at all times. We would definitely use her again.

Review 15 (2024-06-10 - Rating: 5)
We had a leaky toilet due to a ruptured wax ring, probably because the toilet was wobbly. Craig performed the service work, fixing the wax ring and the wobble. I am very pleased with his work, and I was very comfortable having him in my home. Highly recommended!!

Review 16 (2024-10-24 - Rating: 5)
Customer service amazingBrad our technician did was super professional, knew exactly what to do and fixed our problem. Thank you very much

Review 17 (2023-08-29 - Rating: 5)
I called with a plumbing emergency and they were helpful and assigned a technician to come out. They arrived within 35 minutes of my call. Luke was extremely helpful, friendly, and professional. He answered all my questions and explained the process and what he would be doing. He was very thorough and efficient. The service was excellent and I would highly recommend them! Never used them before but they have earned a loyal customer after this. Luke really was very helpful and polite and detailed.

Review 18 (2024-02-29 - Rating: 5)
Mr. K. Muhammad was out here tonight for a water heater of ours. Not sure which location hes technically from. Professional and knowledgeable about his job and warranties even if it wasnt answers we were hoping for, and we spoke about how many issues weve had with our home similar and he listened understanding our concerns lol. He explained it all well and made it easier to understand the outcome of our options.. Though we have things to think about, we appreciate him taking the time, also a little later in the evening, especially if he was on call. Thank you again!

Review 19 (2024-11-20 - Rating: 5)
Very knowledgeable and friendly. Made sure my drain was unclogged which came with a 6 month guarantee.

Review 20 (2024-03-16 - Rating: 5)
Rooter rooter spent almost 8 hours getting my drain fixed. i appreciate their efforts to solve my sewer issue. after the first efforts failed they sent their tech brad at 7 pm on a friday to fix my sewer drain that was backing up. Brad was very knowledgeable and upfront about what he needed to do to fix the backed up sewer.

Review 21 (2024-08-04 - Rating: 5)
Brittany went above and beyond to fix my issue on a Sunday afternoon - persisting to completion even though the issue was not in my condo unit but a shared line. Id have her back in a heartbeat.

Review 22 (2024-07-27 - Rating: 5)
Wonderful technicians! Friendly, knowledgeable, and hard working. Brad quickly became like a friend who is looking out for you. Thank you guys!!!

Review 23 (2023-07-23 - Rating: 5)
My main line had backed up today and I was rushing to find someone who could come out on a Sunday. Chris was super efficient and was able to help fix the back up in a timely manner. He was also very professional and honest throughout the entire process! 10/10 recommend.

Review 24 (2023-07-30 - Rating: 5)
Chris came to my sons home to evaluate and fix a clogged sewer line. I was there due to my son having to leave at a certain time. I was extremely impressed with this young man. Very knowledgeable and professional. Took every precaution to keep the house and work area as clean as possible. All around excellent service and the rate was not ridiculous. All on a Saturday evening. I highly recommend.Thanks again.

Review 25 (2024-01-30 - Rating: 5)
Thank you to Christopher B. for making an extremely unpleasant and expensive experience one that was tolerable and resolved the issue (as far as we know). You went above and beyond to provide honest and factual information that allowed us to trust you and the need for a 7K+ job to resolve our drainage issue. Keep up the good work! People appreciate real customer service in a day when it is rarely seen.

Review 26 (2024-05-05 - Rating: 5)
They arrived in an hour of calling on a Sunday afternoon. They quickly identified the issue and fixed it in an hour and insured the work for up to a year. All other plumbers in the area were unavailable until Wednesday. These guys saved me potentially thousands of dollars in water damage by showing up quickly.

Review 27 (2024-02-23 - Rating: 5)
Clayton went above and beyond expectations changing out a defective water heater I had purchased myself at one of the big box stores. Both he and Roto-Rooter got me out of a big jam on a Sunday no less. Definitely a five-star experience. I will definitely be calling them back with any plumbing needs I have. Thank you Clayton.

Review 28 (2024-07-02 - Rating: 5)
They were amazing! Responded to my work order quickly and were very professional. Highly recommended

Review 29 (2023-12-04 - Rating: 5)
My elderly parents was having issues with a toilet - I called Roto Rooter and within an hour Chad was at their home. He checked everything to see if their was any kind of clog. Upon making sure everything was clear he informed me it was the toilet itself. I told him to replace it and be done with it. He replaced it quickly and was extremely professional and kind to my parents. Roto Rooter needs MANY more Chads working for them. He was one of the best repairmen that I have ever dealt with plus his supervisor a previous time. Chad also informed me he had been trained by the former repairman and thats why he felt confident in his job. Thank you all for such a great job - I will call you again if anything ever comes up again!

Review 30 (2024-02-28 - Rating: 5)
Brad was friendly and very knowledgeable. I had 4 roof drains stopped with gravel from the roof for many years jetted them out in time for the upcoming storms and snaked sink and shower lines that have been running slow for a while. Cleaned up afterwards. Thank you for service

Review 31 (2024-05-05 - Rating: 5)
Everyone was professional and considerate. Anthony was amazing. Did such an awesome job working by himself. Lee and his partner (didnt get his name) were great as well , as was Adam.

Review 32 (2023-09-07 - Rating: 5)
Maurice and Jake were extremely professional, kind and thorough. They ran test after test to make sure that they had resolved all the issues we had; they patiently answered all our questions, and they were super communicative in every step of the way. They explained not only what they were doing but why. Plus, they made sure to clean up before they left. I hope I never have a need for plumbing services for an emergency, but if I do, I will be 100% calling them.

Review 33 (2023-08-20 - Rating: 5)
Christopher was our tech and he was amazing. We had a piece on our bathtub wear down which caused our water to not turn off. We called Roto-Rooter and Chris was out to our home within an hour to fix it. He also gave us recommendations on other things that could potentially be pain points. Christopher was super nice and helpful. Will definitely be using them again.

Review 34 (2023-08-09 - Rating: 5)
Kaden did an excellent job explaining the entire process as he resolved our drain issues! I would highly recommend him! I do have a complaint with the company. I have called 3 times and they still have not sent the camera guy out to put a camera in the line and see what caused the clog to begin with! Ive already paid for this service and after multiple calls, and still no one, Im not too happy!

Review 35 (2024-06-15 - Rating: 5)
We hit the buttons and turned off the pilot light and Craig came and helped us out with an easy hit the button and back in business. Thanks so much Craig!

Review 36 (2023-08-06 - Rating: 5)
Kaden was not only highly professional but also took the time to explain how things work and what needed to be done. His expertise was evident as they efficiently tackled the plumbing issue, and the results were outstanding. I highly recommend their services. Five stars for a job well done!

Review 37 (2023-06-29 - Rating: 5)
While I could never say Roto-Rooter was the cheapest out there, the work they do is worth it. I had a failed sump pump leaving some standing water in my basement, they showed up quickly and the technician assigned to me was polite, professional, and efficient. My issue got resolved, and I was back in business before I knew it. I feel secure and have peace of mind knowing that Chris installed a quality product to replace what the former homeowners were using, so for that I am also grateful. Thank you, Roto-Rooter and Chris for your help and hard work.

Review 38 (2023-09-18 - Rating: 5)
Tyler showed up on time and was great to work with. Explained everything I needed and went above and beyond on everything. He cleaned up before leaving. Took care with my home and items. Great service. I will definitely use them again and I will request Tyler every time.

Review 39 (2023-08-05 - Rating: 5)
I noticed a wet spot in the hallway in front of the utility closet, and the floor drain had water standing in it. So, I thought the drain had overflowed, I called Roto-Rooter. Luke showed up about 35 minutes after they called to let me know he was on the way. I showed him the situation, he checked to make sure everything was draining properly, and showed me what was most likely causing the problem. He was in and out in less than 10 minutes. I knew what I needed to do to fix the problem. And the fee was way better than reasonable. Luke was professional, courteous, and plain nice. I will definitely use Roto-Rooter, and especially Luke the next time I have a plumbing problem.

Review 40 (2023-08-13 - Rating: 5)
Highly recommend! The administration staff were very friendly and helpful in getting me a same day appointment. Chris, our technician, was on time and explained everything thoroughly. He diagnosed and fixed the issue promptly. Service was wonderful.

Review 41 (2022-12-21 - Rating: 5)
I was very impressed with Maurice, the technician who fixed my shower plumbing and installed a new water softener system in my home. He did a great job of talking me through the underlying reasons for my plumbing problem and also what options we had in order to fix it. I also felt like he was very thorough and took his time to make sure it was done right, which I appreciated.

Review 42 (2023-09-19 - Rating: 5)
My water heater began leaking on Saturday morning, and my husband was out of town. I called Roto-Rooter and I had a technician at my house within 2 hours. Maurice installed a shut-off valve for me so I could at least have water and then returned on Tuesday morning with a new water heater. It went smoothly, he left no mess and I have a water heater that doesnt leak and gives me hot water!

Review 43 (2024-07-29 - Rating: 5)
5 stars! Very responsive available same day and finished the job on budget!

Review 44 (2022-11-11 - Rating: 5)
Maurice our plumber was so helpful and knowledgeable. He took time to explain to us our issue in detail and the best route to fix. He fixed our issue quickly and charged us fairly. Maurice was friendly and made us feel comforted in a time of stress. We can’t thank him enough for the job he did. Thank you sir!

Review 45 (2023-02-20 - Rating: 5)
2nd time using RR and have been extremely satisfied both times. First was a few years ago when I had a pipe burst in my music studio, the team that came out to clean up, dry out, etc. was fantastic, and the cost was reasonable. This time it was much more minor - a leaky toilet at the base. William showed up on time, was super professional and was extremely patient w/ all the questions I asked. I like to know how things work, so I tend to ask lots of questions and hang around closely while I have anyone come out to address any issues at my house. William listened to me explain the issue, what Ive tried to do so far to diagnose it, then explained what he would be doing. He kept me informed as he worked, and gave me options so I could decide how to move forward. He even educated me on some tangential toilet questions I had, and gave me some great tips. Ill def use RR for any other issues like this in the future, theyre 2 for 2 in my mind.

Review 46 (2022-09-15 - Rating: 5)
I scheduled the appointment at 9:00 am for 11:00 am. Ryan was able to make it by 10:30. He completed the job and was friendly and professional. I had to call him back after he left because I didn’t realize I had a few more issues that I forgot to have him check. He returned with in the hour and completed the work, again friendly and professional. I would definitely use them again and request Ryan.

Review 47 (2023-08-05 - Rating: 5)
I had a water meter leak in my driveway. I called Roto Rooter and scheduled an appointment for Monday. They offered to come within the hour on a Saturday evening no less. Luke was professional and he worked quickly. I have used Roto Rooter several times in the past and I am their lifetime customer ! Always quick, professional and always going above and beyond. I honestly cant say enough good things about this company!

Review 48 (2022-11-09 - Rating: 5)
Super fast arrival after my call. Arrived within the hour from initial contact. Tyler was an amazing technician that explained everything and got the job done. He was so nice and patient as I kept moving my dogs in and out so he could do his work.

Review 49 (2023-04-14 - Rating: 5)
Bill came and did a good job on replacing our water main valve, kept everything clean and neat, and tested everything to make sure it was all fine before getting done. He explained everything to us, was pleasant and professional, and got it all done in a fairly quick amount of time, too.

Review 50 (2023-03-17 - Rating: 5)
Fast and friendly service!Quick. They responded in a couple of hours after calling. My tub/shower drain was clogged up and Alex cleared it in a timely manner. He also gave advice on how to keep the drains clean and running freely. They also have a 6 month warranty on their work. Thanks, Alex!

Review 51 (2022-07-25 - Rating: 5)
I called Roto-Rooter around 8:00 am and Jerry, our plumber, was at our house in an hour. He quickly assessed the issue and took the necessary time to help us understand the issue and next steps. He patiently answered our questions and helped us feel comfortable with what work was needed. Jerry was absolutely the kind of person we needed at such a time of uncertainty and I would highly recommend his services to friends and family.

Review 52 (2020-01-28 - Rating: 5)
Our first experience with roto-rooter was fantastic. Their response time was so quick, we were able to get our problem fixed within a few hours. The price seemed dramatic but overall the service was excellent. Our provider was Lee and he was awesome. Super friendly and explained everything to us as he was doing it and discussed how we could prevent future damage to our plumbing.Rate 10/10

Review 53 (2023-07-28 - Rating: 5)
I ended up getting same-day service for a backed up AC condensation drain. We had attempted to snake the drain, no luck. Luke showed up at the house on-time and was extremely professional, assisted us quickly, and the problem was fixed almost immediately. Thank you!

Review 54 (2022-11-19 - Rating: 5)
Second time I have used Roto-Rooter and very satisfied both times. I asked for Jerry K. again because he is friendly, professional and trustworthy!They are reasonably priced and would recommend for any plumbing issues!Judy F.

Review 55 (2023-08-07 - Rating: 5)
Kaden was so helpful and awesome. He thoroughly explained the problem and everything he was doing. He was very patient when asked questions. I would definitely recommend using him for any plumbing needs you have!

Review 56 (2020-09-05 - Rating: 5)
Matt Jones came out on a Saturday to first give us an estimate he was extremely polite and knowledgeable. With both my wife and I working during the week having someone come out on the weekend was key for us. We were so impressed with Matt and the quote we received that we actually had him come out the next Saturday to complete 4 plumbing needs. Matt was very prompt on day of the job and met with us every step of the way to let us know how he is doing on his time estimate. He was extremely great to work with would definitely recommend him and the company! Every time I reached out to Roto-Rooter to schedule my appointment I spoke with extremely nice and helpful associates as well! If I could give more than 5 stars I would.

Review 57 (2023-03-11 - Rating: 5)
The discharge pipe had a leak and the technician did a great job with the fix. He had to work around several logistics including a radon mitigation system in order to complete. End result was excellent and I’m very happy with the work.

Review 58 (2022-05-15 - Rating: 5)
Jerry was the lead plumber and his crew did a fantastic job. I plan to call again and request them next time Im in need. Very knowledgeable and skilled, and was willing to go above and beyond to make sure our needs were met.

Review 59 (2023-03-20 - Rating: 5)
I was very pleased with the service received today. Starting with the phone call from your office that the serviceman, Bill, was on the way. Upon arrival, Bill gave me an accurate cost estimate for the work requested. After approval, he thoroughly answered my questions. Upon finishing, he was conscientious in cleaning up. In short, Bill proved to be a consummate professional.

Review 60 (2023-04-03 - Rating: 5)
Roto-Rooter provides great service. Doug and Mark listened to me, analyzed my problem, and diagnosed where the obstruction was coming from. They were on time, very professional, and committed to doing a good job. Ive previously used Roto-Rooter and I will use them again.

Review 61 (2022-11-23 - Rating: 5)
Tyler came right in the window they gave me. He checked out the clogged drain and decided the best way to clear it would be directly in the pipe in the basement. He was knowledgeable and friendly. He knew the best way to fix the problem and gave suggestions for future repairs without being pushy. We would definitely use them again.

Review 62 (2022-11-17 - Rating: 5)
This was my 3rd experience with my local Roto Rooter. All of my experiences have been positive. Everything from scheduling through job completion was excellent. My technician was very knowledgeable and explained my options every step of the way. I never felt pressured and always was aware of how much it was going to cost. I’m not sure if my experience is typical, but I have yet to have even a sub par experience. I would highly recommend Roto Rooter.

Review 63 (2022-07-30 - Rating: 5)
This review is meant for Ryan specifically; Hamilton, Ohio area.We had a pair of guys show up this morning and they didn’t listen to what I told them, because they were here for an hour and didn’t fix the issue. I gave them the details on our problem and they went to work. When they left, we immediately had flooding issues again since the original pipe wasn’t cleared, and this was after I’d asked them if it was cleared and good to go.We called Roto Rooter and they scheduled another technician to come out later that night, and Ryan showed up.He was extremely polite and professional. I explained to him what the issue was and what the guys earlier had done. He immediately got to work and was done within 30-40 minutes. Problem solved, no issues afterwards. Ryan even stayed so I could test that drain specifically before he left, and he even explained what the issue could have been caused from and how to potentially help it in the future.This was the perfect experience customer-wise. He was polite and professional, got straight to work and was in and out in under and hour. Couldn’t have asked for any better.

Review 64 (2021-02-01 - Rating: 5)
Reputable plumbers are hard to find. Our home was built in the 1860’s around a log cabin. We can only assume over the years plumbing has been changed around quite a bit. We needed repair to a vent stack as well as having our lines cleared from years of build up. One of our sump pump floats had also failed, and we had the unit replaced. Due to the nature of all repairs/service needed, all were completed between Friday and Monday. Though many people would look at price being high, for the quality of work we received and the expert service, it was worth the added expense. Casey, Patrick, and Matt are professional, courteous and were very respectful of our home. We would strongly recommend your company and will be our first call for any needs in the future.

Review 65 (2023-02-10 - Rating: 5)
Had countertops installed and needed someone same day to come out and put everything back together. Matt was amazing and professional. Took time to explain everything in a way that was understandable before getting started. Really appropriate everything that he did.

Review 66 (2023-03-13 - Rating: 5)
The technician, Russell, showed up exactly at the time it was indicated he would show up. He listened to what the issue was, gave me an estimate to unclog the main sewer line and started immediately working on the issue once I gave the okay. He did a great job of getting everything flowing properly in my home. Thanks Russell

Review 67 (2023-03-07 - Rating: 5)
Great experience. Fast and easy to schedule and they kept me updated on service times. Plummer was friendly and professional. He clearly outlined the work needed to be done and related costs. Very happy with the results.

Review 68 (2022-10-07 - Rating: 5)
Tyler came out to our house and assessed a toilet issue we had. His work was done in a timely manner and he was extremely professional. I would recommend Roto-Rooter to anyone experiencing plumbing issues.

Review 69 (2022-02-08 - Rating: 5)
My Service Technician was Russell, and he was fantastic. Excellent, Timely service that was great value. He installed a new water line for a Refrigerator in our Home since there wasnt one in place. Would definitely recommend Roto-Rooter and to ask for Russell.

Review 70 (2023-07-31 - Rating: 5)
The technician, Chris, was very knowledgeable, professional, had excellent public relations skills, and went the extra mile for customer satisfaction by providing a solution to the difficult plumbing problems. Top notch technician that keeps the publics faith in Roto Rooter.

Review 71 (2023-07-23 - Rating: 5)
Exceptional customer service and quality. Same day service. I was kept informed during the day on the status of the field technician. The field tech was extremely helpful with fixing the issue and educating us on reasons and next steps. Very pleased with the service.

Review 72 (2022-06-22 - Rating: 5)
Very happy with their service. Maurice Gibert was very professional and took the time to explain everything. Replaced my toilet quickly and made sure I understood everything he was going to do. He went above and beyond. I would use Roto Rooter again.

Review 73 (2019-06-14 - Rating: 5)
Rotor-Rooter was able to be at my house within 2hrs of contacting them for a sewer drain backup. Technician arrived within time window given and was very polite and professional. He explained what he would do and was straight forward with pricing. He did a great job of finding and resolving the house drain blockage. Thank You

Review 74 (2023-04-02 - Rating: 4)
Russell explained everything and was very professional. Excellent experience. He nor only fixed the problems, he also educated me on the issues and what to look for in the future. Really appreciate the professional and personal effort.

Review 75 (2021-09-14 - Rating: 5)
Matt was awesome! Very professional and courteous. He was thorough and gave me tips to maintain the health of my plumbing system. I would highly recommend them to others and will definitely use their services again.

Review 76 (2022-10-21 - Rating: 5)
This morning I had an issue with my water line and had no water in the house. I put in a ticket and I received a notice that a tech would be there right away. Tyler , my tech, was quick and was able to resolve my issue right away. I felt like he gave me a fair price and explained the issue. I appreciate the quick response from the company! Thank you!

Review 77 (2023-05-13 - Rating: 5)
Service Associate Was Very Curtious And Professional. He Was Also Able To Get Our Drain Unclogged In A Timely Manner. Great Customer Service, Highly Recommend And Will Definitely Use Again.

Review 78 (2021-04-30 - Rating: 5)
I called Roto Rooter to reinstall my kitchen faucet and garbage disposal after I had new countertops put in . Mike arrived very quickly after I made the call for service. He was very professional and friendly. He explained everything he did and I feel he went the extra mile to replace older parts. I am very happy with the work Mike did and would definitely recommend him.

Review 79 (2022-10-19 - Rating: 5)
Was able to have someone out within 2 hours of calling. Professional and very knowledgeable. I thought it was going to be a full changing out of the toilet water shut off valve, but he diagnosed it to the water line and attachment end. Fixed and save almost $300. Recommend highly.

Review 80 (2024-04-30 - Rating: 5)
Excellent response time. The Jetter (Brad) was extremely prepared and very thorough in his explanation and performance of work.

Review 81 (2019-10-19 - Rating: 5)
The customer service is the best. Their quick service is awesome! Aaron B was the tech. He was very thorough, explained everything that needed to be done and gave prices up front. He worked very hard to solve the problem. I highly recommend roto-rooter!

Review 82 (2022-05-26 - Rating: 5)
The plumber was on time, checked the sink and advised the problem was with an old, rusted pipe and would require cutting into the wall. We scheduled a time for the work. It was done quicker and for less than the original estimate. The plumber was very thorough and cleaned up after himself. Im very pleased with the service.

Review 83 (2024-06-15 - Rating: 5)
Craig, was polite and knew exactly what he was doing! Thank you for keeping our family safe.

Review 84 (2022-09-22 - Rating: 5)
Maurice was very professional and thoroughly explained what the issues were in my home and the steps I can take to fix them. I definitely recommend Roto-Rooter but especially Maurice because of the great service he provided. I will be exclusively using Rotor-Rooter for any and all of my plumbing needs.

Review 85 (2022-03-18 - Rating: 5)
Matthew was our service tech who helped us with our clogged kitchen sink. He was very professional and gave us great tips how to keep everything clean and prevent clogs in the future. I would definitely use their services again if needed!!

Review 86 (2023-09-08 - Rating: 5)
The technician was professional and knowledgeable and addressed the issue we had with our sink drain. Highly recommend and would use Roto-Rooter again.

Review 87 (2021-10-11 - Rating: 5)
With a big name you expect big prices and to be treated like just another name. That was NOT my experience. Jerry came quickly to address our sewer backup. He personably and quickly diagnosed our problems and made the fix. Now we can use our plumbing again!

Review 88 (2020-02-01 - Rating: 5)
I had 2 toilets repaired today, and I am very happy. My service technician, Steve Borcherding, was great. He was here at 9:00 am, and work was done about 10:00 am. Explained everything, and the price was very reasonable. More importantly, I didnt feel like I was being ripped off, like with another company 😏 So glad I went with my gut, and got a second opinion!!

Review 89 (2020-01-17 - Rating: 5)
We called and the same day they came and fixed our problem. Mike told us about coupons online for Roto-Rooter which helped with cost. We have used this company in the past and are very pleased with their employees and response time. They are also very courteous on the phone setting up appointment.

Review 90 (2024-08-31 - Rating: 5)
Craig came through to work on my ancient porcelain throne. He diagnosed and fixed the faulty part quickly, keeping me well informed along the way. Now she flushes like the day she came home. Craig was super polite and helpful. A+ service, thanks!

Review 91 (2023-02-02 - Rating: 5)
The technician was very nice he explained everything that needed to be done to my understanding. He did an excellent job and he clean up everything as well. I will definitely recommend rr to my friends and family. Thank you Bill it everything.

Review 92 (2021-10-16 - Rating: 5)
Noah was our tech. Great customer service. When he made repairs on our older home, advised us to stop at connection in the wall. Home is 70 years old and pipes need complete retrofit. He gave us ourboptions and did not pressure us to make extensive repairs. This is pure integrity and honesty with the home owners best interest at heart...bravo...👏👏👏👏

Review 93 (2021-10-09 - Rating: 5)
Maurice is very kind and helpful. He took the time to explain every step of the process to me, detailing how our older homes plumbing was laid out and what options he had to fix the clog. Thank you for coming on short notice!

Review 94 (2024-09-21 - Rating: 5)
Brad did a great job on my jobsite.

Review 95 (2019-08-17 - Rating: 5)
When a work crew from JB Hunt came to install appliances at my hours, they busted the water valve in my laundry room, causing a flood in the laundry room and into the basement bathroom. As a result, I had to shut off the water supply to the entire house and had to call a plumber to come fix the problem. The customer service rep from Roto-Rooter was polite and helpful in setting up a time for the plumber to come out the same day (a Saturday night). The plumber Bill arrived shortly after I made the initial call. He showed me the problem, explained what he was going to do, and completed the job in a reasonable amount of time. He was efficient, professional, and very skilled with his work. I was quite anxious about the entire situation until he arrived and I felt much more relaxed once he had the valve situation fixed. I would highly recommend them to anyone!

Review 96 (2022-05-07 - Rating: 5)
We were fortunate enough to notice a leaking hot water heater before the basement was flooded. It was a very early Saturday morning, and we werent certain anyone could respond on the weekend. No problem, Roto Rooter responded right away. Maurice was our plumber and he couldnt have been better. He was professional, explained everything to us as he replaced the unit, and brought our gas line into compliance with the current code! He also observed a leak in our flue and fixed it so we didnt have to worry about gas leaking into the house/basement.This is the first time weve used Roto Rooter, but would definitely use them again if we have a plumbing issue. If they allow you to request your technician, we would ask for Maurice Gibert again!

Review 97 (2021-06-09 - Rating: 5)
Mr Clayton, the technician who did my job today, is simply awesome !. Maybe words are not enough to describe the work he did today. I would recommend Roto-Rooter to consider him for a service award. I can bet you, he is the best I have ever met. Thank you,Clayton for fixing all issues in one visit.Thanks, Sailesh

Review 98 (2024-06-10 - Rating: 5)
Our technician Craig was very helpful and showed up quickly. Would recommend!

Review 99 (2022-09-22 - Rating: 5)
Ryan and Bill came out to fix our rocking toilets as part of a call back repair due to another Roto-Rooter employees mistake (no cost to me). They were professional and easy to work with!

Review 100 (2020-01-21 - Rating: 4)
Our tech, Matt, was great. He explained everything and answered our questions so we could make an informed decision on the new hot water heater. A little more expensive than other places, but we were happy with the quality of the service.

Review 101 (2023-09-02 - Rating: 5)
Our technician was very helpful, friendly and was able to solve our issue. He also gave very good professional advice. He was clean and efficient.

Review 102 (2019-06-18 - Rating: 5)
I had to call for emergency plumbing services this morning after the water line broke off at the shut off valve under my bathroom sink. Marwan arrived within an hour and did a great job! He was nice, did a great job of explaining what needed to be done, and was able to adjust accordingly when he found that my house’s plumbing is weird. He let me know as soon as he realized that the cost of the parts would be higher than he originally thought. He worked fast and efficiently, and cleaned up afterwards, all while sticking to his original estimate. Overall a fantastic experience, would definitely recommend.

Review 103 (2020-01-20 - Rating: 5)
We needed a plumber to install our dishwasher and were having difficulty finding an appointment that wasnt longer than 2 weeks away. I called Roto-Rooter and they gave me a same day appointment which was so appreciated! Lee came to our house and installed the dishwasher and was able to take our old one. He was very proficient and knowledgeable. Roto-Rooter has always given me a great experience with wonderful customer service. I wont use another company.

Review 104 (2021-06-02 - Rating: 5)
Jerry at Roto-rooter restored my faith in them as a company. This was the third time out to address the same issue and he was ontime, collaborative, and found the most effective cost friendly way to address the issue.Up to my experience with Jerry I was wondering if I would use Roto-rooter at all in the future, but now I will certainly be coming back.I do hope they use my most recent customer service calls for training as I experienced the right way and wrong way to be treated as a customer. All in all it was a good experience.

Review 105 (2024-08-17 - Rating: 5)
Today Brittany Allen came to our home and helped with toilet. She did an amazing job. I am impressed of her professionalism and she knows her job she will complete her job in timely manner. I will definitely recommend her if anyone looking for a knowledgeable & skilled plumber.08/17/2024.

Review 106 (2021-07-27 - Rating: 5)
Casey S. did an outstanding job unclogging an outside drain for us. He was meticulous in his approach, professional, able to clear the outside drain and things are running smoothly again. We appreciate his thoroughness and expertise. Many thanks for a job well done.

Review 107 (2021-08-26 - Rating: 5)
Mike Z. was super friendly, helpful, and informative. He installed new lines cleanly and professionally and improved on some pre-existing work for a good price. Mike was a pleasure to work with and we would absolutely call him again or recommend him.

Review 108 (2021-06-25 - Rating: 5)
My plumber arrived on time and did a was able to quickly diagnose my issue. He explained to me what was causing my problems and was clear an upfront on what needed to be done and provided me a quote before he began the work. My problem was fixed and the work has a 6 month warranty attached to it.

Review 109 (2023-08-01 - Rating: 5)
The gentleman Kaden they sent to do our plumbing done an outstanding job. He done everything he said he would do and even made sure that the leak was fixed!!! Thank you Kaden kudos to you!!!

Review 110 (2020-01-30 - Rating: 5)
Had a pipe bust late at night. Called roto rooter immediately and they made an appointment for someone to come out to repair it the next morning. Russell called and gave a heads up he was on his way and was very punctual and professional. He got the work done quickly and did a great job. He even called out the restoration crew to come assess the water damage and give us a free quote. Would use this company again.

Review 111 (2019-06-18 - Rating: 5)
Matt Jones was our service technician. Matt was superb! He was kind, courteous, knowledgeable & understanding. He took the time to explain everything. He ensured the job was done right. If I need Roto-Rooter again I sure hope they send Matt!Thank you Matt

Review 112 (2020-09-05 - Rating: 5)
Called for a leaky water heater. Next day service. They tried to repair old one but it was shot. They went and got a new one and installed it same day. It was a tight fit so it wasnt an easy install. Great job by a couple of great plumbers. Very friendly and professional. I wouldnt hesitate to use them again if needed.

Review 113 (2019-09-11 - Rating: 5)
Roto Rooter Cincinnati will always be our first choice for plumbing needs from here on out. We had a leak in our upstairs bathroom which soaked the space between our upstairs bathroom and downstairs kitchen leaving visible moisture and water damage. At first thought I was really frightened that we may be taken advantage of and left with a massive bill. This was not the case at all. We had Patrick come over and he showed us all of the problems we had in our plumbing system that would not have been evident to someone unfamiliar with plumbing. If these problems would have persisted we would have been left with serious issues and a bill easily 5 times more expensive if we would not have caught them preventively. In less than a few hours we had a new stop valve, thermal expansion tank, and the leak fixed. Even though our house had been very well maintained, our home (like many in the Cincinnati area) desperately needed some upkeep. Patrick was honest and showed me the problems as well as talked me through the costs and importance of the problems we had been experiencing. They charge a very fair cost and a speedy (less than 24 hours) service that I am glad to have received. We can sleep and leave the house now safe and sound because they helped us out. They also provide a one year warranty for parts and labor so you do not have to worry about hiring someone who may just do a “quick fix” but rest assured that the work has been done properly. They also helped working with insurance directly and it was very easy. My suggestion is that if you have any problems to call them right away to help you out. Rotorooter’s honest and speedy help has made me a loyal customer and I am sure that you will feel the same way if you give them a call.Thank you so much!

Review 114 (2019-09-11 - Rating: 5)
We needed our main drain cleaned at our rental property. We called many other plumbing companies, even ones with 24 hour emergency service and no one could make it out to help. My husband called Roto Rooter and they were out within an hour. Our technician, Nick, was quick, helpful, and a super nice guy! They told us they werent the cheapest, but they were the best and thats exactly how wed describe them as well!

Review 115 (2024-02-24 - Rating: 5)
BRETT was very professional and done thorough job. Very knowledgeable and gave me great advice to maintain my system.

Review 116 (2019-09-15 - Rating: 5)
We had an extremely positive experience. Our Roto-Rooter Professional was super knowledgeable, very, very nice, polite and did excellent, high-quality plumbing work. The estimate was accurate and Roto-Rooter’s repair brought everything up to code as well. Thank you Roto-Rooter and thank you Maurice for the great and timely work!.

Review 117 (2022-05-10 - Rating: 4)
While I didnt end up using this service, Jerry was great! He was very informative and professional. The service he suggested was more than my landlord wanted to pay, but he was very understanding of us using a different company

Review 118 (2022-07-21 - Rating: 5)
The Roto-Rooter guy was great. It was a simple problem and he only charged me for the service call. I called and he came out within an hour. It was a relief to have it taken care of. I would call them again.

Review 119 (2020-01-15 - Rating: 5)
Maurice was on site within 45 minutes of our Saturday afternoon call. He promptly cleared our clogged pipe and even wiped down the area under the sink and floor with cleaner he provided. Very happy with both Maurice and Roto-Rooter. We called them because of great service in the past and won’t use anyone else.

Review 120 (2020-02-16 - Rating: 5)
Had a severe backup in my kitchen sink that I tried to self-repair and was unsuccessful. Damian was serious about helping me to save money and when more extensive work was needed, he provided me with good value and did a thorough job. It was very helpful and got my weekend back on track. Big thanks to Roto-Rooter!

Review 121 (2020-09-05 - Rating: 5)
We were surprised (in a good way) when our tech came at 9 p.m. He listened, diagnosed, offered suggestions, then got to work. Dude was not here long at all for the amount of work we asked of him and we were pleased with the cost. We will DEFINITELY use Roto-Rooter for all of our future plumbing need.

Review 122 (2019-06-20 - Rating: 5)
Brenden (1226) was extremely helpful and efficient at snaking my outside drain after all the rain weve been having here in the Cincinnati area lately. They were able to get out the very next day! He triple checked the drain to make sure the mud was all broken up and the job was take care of properly. I will recommend Brenden and Roto Rooter to all my friends and family who need quick, efficient, and reliable drain work.

Review 123 (2022-09-16 - Rating: 5)
Darren Shute came and worked to find out clog in our drains. He never gave up and tried different machines until he was able to find where it was clogged and cleared it. He also installed new toilet for us.We appreciate the work he did and will definitely use Roto Rooter again.

Review 124 (2020-02-12 - Rating: 5)
Our water heater started leaking water on a Sunday evening. We called that night and was pleasantly surprised to speak to a real person instead of a machine. We had someone out to our house the next morning to provide an estimate and the following day out to fully replace our water heater. The pricing was competitive, the technician was professional and experienced, and we have hot water again.

Review 125 (2022-02-27 - Rating: 5)
Our hot water heater quit working over the weekend. We called on a Sunday and they were nice enough to send someone out right away. The technician new what the problem was right awayThe water heater was still under warranty so he suggested we call them so that the cost would be covered While they didn’t fix it while they were at the house they were very courteous and easy to work with. I would use them again

Review 126 (2021-09-23 - Rating: 5)
Our toilet was backing up into our bathtub which caused a leak into first floor and basement. Unfortunately, we found this at 10pm at night. Called and they sent someone out right away! Jerry was AMAZING. He checked literally everything to find the root of the problem. He was so thorough and made us feel so much better about the situation. I will always call Roto Rooter for our plumbing needs!

Review 127 (2023-08-22 - Rating: 5)
Great experience! Expensive of course but got the job done quickly. Kaden was fast and efficient. Only complaint is cost but thats pretty typical unfortunately.

Review 128 (2021-08-06 - Rating: 5)
Kitchen sink drain was blocked, at a point farther than my home auger could reach. Was able to schedule online. They called when they said they would, showed up on time, cleared the drain and gave some advice on preventing it again. Very professional the whole time. Kept everything as clean as possible. Excellent Service.

Review 129 (2020-03-01 - Rating: 5)
Roto-Rooter got back to me less than 30 minutes after I placed my original call, then contacted me *and* send a local contact to make certain that I was being taken care of - it was great!.Russell actually worked on clearing up the blockage in the main line; it was a tough blockage and he got it taken care of - the guy really knew his stuff.Overall, we had a great customer experience and would recommend Roto-Rooter again.

Review 130 (2020-01-25 - Rating: 5)
The plumber that came to the house was professional, gave a detailed explanation and worked quickly to resolve the issue. He was customer friendly and made sure we understood what the problem was and what he was doing to resolve it. If we have any other units, we will be using Roto Rooter again specifically Mike.

Review 131 (2020-02-26 - Rating: 5)
We had a secret room of our house we didn’t know existed, but a pipe was leaking from it. After 4 other plumbers had already been stumped, Scott M at Roto-Rooter Cincinnati cleared everything out, discovering the secret room, and did not quit until he had fixed everything! 9 hours of this highly skilled, friendly, and efficient (cleaned up after himself too) fellow in our home. What a great job! We will certainly call Scott at RR again!

Review 132 (2024-10-26 - Rating: 5)
Brad was very professional and informative. It was a first class job!

Review 133 (2020-02-01 - Rating: 4)
There were some pros and cons to this visit. Our scheduled time was between 8am and 12pm no one had showed up till later that day. Supervisor showed up before technician. He asked if we had been contacted yet we told him no. He took pictures and then left. When the technician finally showed up he did do a good job was pelite and did recommend more work should be done but was not needed right away. I did feel pressured into any of his recommendations. The only reason I’m giving four stars is because they were late.

Review 134 (2021-12-22 - Rating: 5)
Honestly cannot say enough good things about this business. They were friendly, responsive, and professional. In ten minutes they were able to identify the problem that the previously company completely overlooked. While they did not offer the service to address our specific need there was still NO CHARGE. Will absolutely use again, highly recommend!

Review 135 (2022-07-30 - Rating: 5)
Tech was responsive and called to let me know he would be arriving. Installed it fast was super courteous and came out on a Saturday morning. Very appreciative of their services

Review 136 (2021-08-23 - Rating: 4)
Jerry was a very helpful, friendly and honest technician and responded within 30minutes of me calling for a service request. The problem with the plug was solved. My only complaint is that upon further research Roto Rooters prices are on the higher end of the spectrum.

Review 137 (2021-07-29 - Rating: 5)
We had a backup into our basement from the sewer lines. Jerry was very professional, polite and thorough. He was able to unclog the pipe and get the drain back open. He answered any questions we had throughout the process.

Review 138 (2019-06-29 - Rating: 5)
I had a blocked sewer pipe outside of my house that could not be unblocked on my own. This happened at night, and Roto Rooter came to my house at 11:00 PM and stayed until 3:00 AM until the job was done. The technician Patrick was outstanding, and he really saved the day! Their pricing was the same as any other day, and I would recommend Roto Rooter for this type of job.

Review 139 (2020-01-21 - Rating: 5)
Chuck and Damien installed a new water heater and all the piping for a reasonable price for the property I manage. They were punctual and very respectful towards the resident. The work space was sparkling clean. I would highly recommend this company. My properties will continue to use them in the future.

Review 140 (2020-03-05 - Rating: 5)
I had a emergency On a sunday. Damian came out right away and found out he didnt have what he need. came out the next day at the time he said he would. A small job turned into a large job. He was amazing and professional due to the nature of what happened. He had to over come everything that went wrong and finished up nicely. 100% recommend.

Review 141 (2020-02-29 - Rating: 5)
They are amazing, reliable, fast, trustworthy. They truly did a great job unclogging my drain and being honest with issues i had. Thank you roto rooter for your service. I will call if i ever need you again.

Review 142 (2020-09-08 - Rating: 5)
Shawn Crank did an excellent job repairing our kitchen sink. What was a major headache, is no longer an issue. Whole process was done within 4 hours of my initial call. Couldn’t be more pleased. Will use Shawn and his company for all future plumbing work.

Review 143 (2020-01-15 - Rating: 5)
I called and received same day service. Leslie (4948) was very professional, timely, and went the extra mile. She took a few extra minutes educating safety and general maintenance to prolong my water heater

Review 144 (2019-08-12 - Rating: 5)
August arrived right on time. He did his job efficiently and effectively, explaining all details as the work was in progress. He left the worksite clean and in good order. I can say only good things about the experience, and give kudos to August for a job well done.

Review 145 (2022-06-11 - Rating: 5)
Outstanding service. They kept me well informed, were very professional, and I am completely satisfied with their work. Will definately use them again in the future. Jerry was a great resource.

Review 146 (2022-09-23 - Rating: 5)
Sump pump that they installed 4 months ago was spraying water all over the place and on my LG WASHER AND DRYER. It was brand new. He said something was flushing backwards. He fixed it that day. I was told I would NOT BE CHARGED ANYTHING- but y their office; HOWEVER, I WAS CHARGED $125.00. I didn’t think there should be a charge for a 4 month old Sump Pump. The company needs to send me a reimbursement check for $125.00. The gentleman in the office lied to me I will NOT RECOMMEND THEM THEY ARE’T AS GOOD AS THEIR WORD.

Review 147 (2019-06-25 - Rating: 5)
Great experience.First up to bat was Brent to snake an outside drain, we didnt have much luck, but he tried.Second up to bat (the very same day) was Ryan, Field supervisor with the camera. Amazing what they can do with the camera, even locate it underground so that we have an idea of where a problem might exist.Third up to bat was Brad with the Jet to blast any blockage or just clean out any buildup of mud.Woohoo, it worked and we know it worked because we had dirty water flowing into the the sump pump.So you folks out there that have a drain at the foot of your walk up, remember that it needs TLC like anything else. We will be having ours cleaned every two to three years.Love you guys and thanks for everything, you rock. Teri

Review 148 (2021-09-07 - Rating: 5)
Same day service and fixed the issue within 4 hours of my telephone call. Russell M. was clear in his explanation, answered all my questions, and helpful with information. He also took a look at another issue I had and gave me some good advice.

Review 149 (2020-01-22 - Rating: 5)
Got a service professional to our home on a Saturday evening in a timely manner. He was polite and professional. Completed the job at a fair price and we were still able to keep our evening plans😊

Review 150 (2021-09-09 - Rating: 5)
John was prompt, courteous, pleasant, knowledgeable in diagnosing the problem and did fantastic work. The problem was resolved in the estimated time and within the estimated cost. I will use RR for my rental property again (as needed) and I will be asking for John by name.

Review 151 (2021-05-06 - Rating: 5)
The company sent Jerry to conduct our quote and services. He was punctual, professional, and knowledgeable. We had a very good experience and the job turned out very well.

Review 152 (2020-02-26 - Rating: 4)
The tech from Roto-Rooter was very nice and competent. However the price for the service was what I considered to be extreme. I think the price should be based on the job and the amount of time it takes to complete it . Roto Rooter should lead the industry in restructuring the price to serve their customers more fairly .

Review 153 (2023-06-09 - Rating: 5)
We had an emergency with our plumbing and we called them. After 30 minutes they show and fix our issue. We are very thankful to them. Specially our plumber Jhon

Review 154 (2020-01-19 - Rating: 5)
I have had a stopped up drain, on and off for 9 months. Two other plumbing companies (one came 4x) did not accomplish what Lee Herzner did in one visit yesterday (Saturday, January 18). He was knowledgable, thorough, courteous and got the job done quickly! The price was fair.

Review 155 (2023-05-21 - Rating: 5)
John came out super fast and was extremely informative and very nice walked me through every step of the way!! This was a same day service and on a Sunday, very happy with the work!

Review 156 (2020-02-08 - Rating: 5)
Immediate, thorough, and proficient service. Had main drain cleaned out. Mike carefully inspected three approaches and went with least intrusive for homeowner (more difficult for plumber). Very happy with service we received.

Review 157 (2019-10-07 - Rating: 5)
Throughout the whole process starting with Anthony the field tech supervisor to Chris the new field tech supervisor everyone was great. They honored the initial quote from Anthony who is no longer the company. We had to wait for several weeks for our insurance to cut us a check for the sewer damage. We called right away when we received the check and continued to give status in return the work was done on 10/4 and 10/5 when we only received the check on 10/2. The excavation crew and field tech supervisors were phenomenal. Definitely calling them no matter our plumbing problems for sure. One side note the diapatchers are not great and caused confusion in the process also on 10/4 the field tech supervisor Chris tried to call them to reach us to confirm the work was not done and this caused uncertainty if the excavating of the main sewer line was fixed. Perhaps, Roto Rooter can use this as feedback to fix communication problems with dispatchers. Overall 5 stars for the work done. Clog free since 10/5 lol! What a relief. Thank you Chris, Mark, Mark 2, and Roger you all rock!

Review 158 (2020-09-04 - Rating: 5)
The drain for our kitchen sink & dishwasher was clogged. And, the faucet on our kitchen sink had a small leak that was getting larger. Tim Whisman, our Service Technician, came to our house promptly. He found the source of our troubles very quickly & made the necessary repairs, all the while explaining what he was doing & why, giving us good value for our money.

Review 159 (2020-02-13 - Rating: 5)
August was awesome and he knew his stuff. He was very pleasant and explained everything in great detail. He also gave me a discount which was huge for me. I will recommend RotoRooter to my friends.

Review 160 (2019-10-08 - Rating: 5)
Dreaded water coming up through the drain. It was 9:30 PM and time for a shower but instead I knew we had a problem. Called Roto Rooter assuming it was the main drain. John 4096 was AMAZINGLY friendly and cheery when he arrived. He was clean, professional and happy to help. This means so much! Turns out it was not the main drain at all but the drain for the air-conditioner. CLEAN, PROFESSIONAL an HAPPY TO HELP, so wonderful at 10:00 PM when you think there is no way to take a shower! LOL Oh and did I say PROMPT? Yes, all of this and prompt as well! Bless you!

Review 161 (2023-09-15 - Rating: 5)
Very friendyl,very professional and went over everything about the installation and operations of water heater,,,also gave tips on how to make and keep it performing perfectly,,,on time and installed in a very short amount of time,and cleaned up,,,

Review 162 (2024-08-10 - Rating: 5)
Very knowledgeable and courteous! Will definitely be reaching out if we have any other concerns.

Review 163 (2023-07-28 - Rating: 5)
Expansion tank burst, response was incredibly quick and they were able to have the repairs completed quickly and without any issue! I would recommend them to anyone who needs service

Review 164 (2023-08-13 - Rating: 5)
Roto rooter sent their service person Chris who was fast, professional and courteous. They answered all my questions and fixed the clog in my line.

Review 165 (2020-02-01 - Rating: 5)
Steve , the plumber, came to install a dishwasher valve. He explained everything ahead of time. He put things back as they were. I appreciate him telling me the cost after he evaluated the situation. The cost was a little more than I expected but it needed to be done.

Review 166 (2020-01-16 - Rating: 5)
Steve,(5260) was very polite and concerned about my situation. He acted very professional and made sure that I was 100% satisfied and I was. I will be recommending Roto-Rooter to my family and friends.

Review 167 (2022-06-19 - Rating: 5)
Jerry was great! Very knowledgeable and up front with what was going on with my drain. I will definitely use them again as long as I get the same tech.

Review 168 (2022-06-19 - Rating: 5)
Jerry was extremely helpful, even though he was not able to fix the issue himself. He called for someone to scope our line to diagnose the problem and we have someone coming to hydro jet the roots out of the line tomorrow.

Review 169 (2020-02-12 - Rating: 5)
My guy Nick was very thorough and professional and clean.sensitive about protecting floors and did a great job on getting all my drains flowing again. I would recommend !

Review 170 (2020-01-22 - Rating: 5)
Roto-Rooter came out when they heard our desperate plea and quite frankly just took care of us. Took the time to listen to our concerns, VERY clearly explained what was going on and had THREE different folks come over on a Sunday late afternoon and evening. As each person came over, they were checking on what the last person did just to double check the work and make sure we were in a comfort zone. I have used them before at a previous home and will continue to use them for our current home even though they said We dont want to see you again because that means someone went wrong. I would HIGHLY recommend Roto-Rooter to anyone who needs their professional help.

Review 171 (2022-03-30 - Rating: 5)
He was absolutely amazing! Was in and out in less 15 minutes. He was very professional and kind. Got the job done and deserves 10’s across the board! Thank You!

Review 172 (2023-08-20 - Rating: 5)
Fixed my issue with no problems, was very professional and friendly. Hope that I won’t need to, but if so, will hope to work with Kaden in NKY again.

Review 173 (2022-07-05 - Rating: 5)
Jerry and Chris were amazing! Cheerful, quick, and overall wonderful. They explained everything as they went, which I personally appreciated. Absolutely 100% professional.

Review 174 (2019-11-03 - Rating: 5)
Roto-Rooter responded on time and kept me posted on the arrival time. Leslie was courteous and quick to the fix, she left the house with the main drain flowing. Thanks for a job well done.

Review 175 (2020-02-15 - Rating: 5)
Our basement flooded at 8 oclock at night, and we called Roto-Rooter. They had someone at our house within an hour. Maurice G., the technician was knowledgeable, professional, friendly and efficient. We appreciate the speed in which Roto-Rooter responded as well as how quickly Maurice solved our issue. Thanks, Roto-Rooter!!

Review 176 (2024-04-01 - Rating: 4)
I thought the price was extremely high. It took him 5 minutes to unclog the drain and it cost $268. There are other companies who will unclog any drain for under $100.

Review 177 (2023-08-02 - Rating: 5)
Kaden came out to our house and did a wonderful job! He was so professional and got the job done! Thank you Kaden!

Review 178 (2021-01-25 - Rating: 5)
Appreciate the work that Josh did on our sewer line today. He went through the pipe multiple times with different sized blades, and explained his process to me while doing it. Its clear he takes pride in his work.

Review 179 (2023-08-09 - Rating: 5)
Luke and David were great. Even though our problem couldnt be fixed they went above and beyond to make sure they checked everything on their end. And suggested what else might be the cause of the problem! Thank you guys !!

Review 180 (2019-10-10 - Rating: 5)
Roto-Rooter was great! Able to help on a Sunday for no extra charge. The tech Mike was amazing and able to give long term advice on our issue!

Review 181 (2023-08-26 - Rating: 5)
The technician was very knowledgeable and courteous, as well he went right work. I would use your company again! Thank you Maurice.