Roto-Rooter Plumbing & Water Cleanup
Located in Gulfport, Mississippi
Address: 11197 Old Hwy 49, Gulfport, MS 39503, United States
Phone: +1 228-832-5635
Rating: 4.7
Services
- On-site services
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water jet cutting service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-19 - Rating: 5)
I just had services provided by Roto Rooter. They were very professional in every aspect of this service. I called and the young lady that answered the phone was very polite and professional. Explained everything to me and let me know what expect. The next person that called was also very nice and professional. Once the tech arrives at my house, he was very pleasant and professional. His name is Jacob. He took care of the job in no time. Let me know what the problem was and fixed it. I will be using them for all my plumbing services. Thank you guys so much. -
Review 2 (2024-12-02 - Rating: 5)
I called Roto-Rooter last night after trying to forcefully remove a hose from one of our spigots and accidentally pulled the whole thing away. Were originally from the Midwest where water shutoffs to the house are easily located in the basement. We couldnt find it anywhere and water was shooting out of the front of our house like a geyser. Keion arrived within a half hour of my call and was super friendly and immediately dug in. While we waited for the city to arrive to shut the water off, he ran to get the supplies he needed. The city was also unable to find the water shutoff, so Keion worked against the flow of water and successfully installed a new spigot in the dark and soaking wet. While I had no plan to spend that amount of money on a Sunday night on our plumbing mishap, it was very reasonable for the amount of work he did and for going out of his way to get the situation under control. -
Review 3 (2024-09-15 - Rating: 5)
I attempted to change out a very old vanity (1967) by myself, and couldn’t quite finish it. About 10 PM I threw in the towel, and called to schedule an appointment. They were able to show up the very next morning. Keion was very knowledgeable and taught me how to do it myself next time! (Gotta get a much larger wrench). He knew his stuff, was clean, got it done in a timely manner, and had a great attitude. I will be using this company for all my future plumbing work, and hopefully get Keion! -
Review 4 (2024-08-12 - Rating: 5)
Absolutely amazing work. Keion arrived quickly on a Sunday afternoon assessed the situation and gave me my options and estimate. Keion replaced the water heater. Very knowledgeable and professional. -
Review 5 (2024-10-07 - Rating: 5)
Tyler was the best. Got the job done quickly and even crawled in a tight space to do it. Thanks!!!10/2024: had another issue that needed a real solution to years of drainage problems. The job was done quickly, thoroughly, and is a huge relief. Keion knows his stuff! -
Review 6 (2024-04-14 - Rating: 5)
We had a pipe burst at 3:30 a.m. Tyler arrived and assessed the leak. He was kind enough to shut off the water to the house.He needed to get a part and told me he would come back to make the repair as soon as Home Depot opened. This occurred Sunday morning. Tyler came back at 8:30 a.m. and completed the repair. Tyler is such a great guy! Very personable and accommodating. Very professional and knowledgeable. There needs to be more people in the trades like him. I will always ask for Tyler for my future needs!! -
Review 7 (2024-05-26 - Rating: 5)
Our technician keion was great. He had previous knowledge of our house and the issue we were having due to the previous home owners. He was able to take care of our issue quickly and effectively. -
Review 8 (2024-09-16 - Rating: 5)
Keion arrived on time, very pleasant and we extremely pleased. Wish more service individuals were as easy and pleasant to deal with. -
Review 9 (2024-03-11 - Rating: 5)
Tyler was super nice as well as very professional and knowledgeable about his job. He went above and beyond making sure all of our drains were working properly and even suggested his supervisor come out to survey the damage cause by wash machine drainage overflowing down wall and to the floor. Well done! Thank ls Roto-Rooter for coming out so quickly. Even Linda who took my call was extremely nice and helpful. Start to finish—job well done! -
Review 10 (2024-07-16 - Rating: 5)
Tyler Sizemore was excellent! Very professional and friendly too! Highly recommend!The fast response from the company after calling was appreciated and a tremendous job done by Tyler!! -
Review 11 (2024-03-16 - Rating: 5)
Tyler came to clear a blockage in my kitchen and laundry branch line. He was friendly and patient as I asked a whole bunch of questions about the blockage. He took time to explain everything to me. Not only did he clean out the blockage but also ran a camera down to ensure there were no other concerns. He provided peace of mind and a greater understanding of my plumbing. I will be asking for him if I have any future problems I cant solve. Thanks Tyler! -
Review 12 (2024-06-18 - Rating: 5)
Nathan Wilson, Tyler Sizemore, Jacob Manley did an outstanding job. This old house built in 1962 has been upgraded with modern day plumbing parts by Roto Rooter plumbing Experts.Detail inspections of both bathrooms was accomplished in a timely manner. I notice a team effort by the Roto crew to figure out what parts and work that had to be done. They kept me informed on all phases of the job. Once the job was completed I was briefed & I looked at their work like, show & tell. Great Pro craftsmanship and their work habits. All areas were clenaed up before they departed. I would highly recommend this Company & their Team of Roto Rooters.The Best on the Coast.Jim Day -
Review 13 (2024-05-14 - Rating: 5)
Kenon was very professional he didnt was any time taking care of my leaky facet. I truly appreciate it his promptness. I called two other plumbers before him and they were no call no show. He was there on time. -
Review 14 (2023-12-06 - Rating: 5)
Tyler was amazing. Very professional from shaking my hand when meeting him to again when finishing a job well done. I watched him the entire time he was working and the man worked hard without any complaints to get our drains working properly again. Explained what he was doing and why he was doing it for every step he took throughout the process. Couldn’t have asked for better help and recommend you ask for Tyler for any problems you may have. -
Review 15 (2024-01-23 - Rating: 5)
Our technician Wesley was great! He found out that we had a collapsed sewer line and just not an easy clog. He gave me an affordable quote but thought I could handle the issue my self. After I exposed a 5 foot section of collapsed pipe that was attached to my septic I released I was not going to be able to do by myself. I called back and Wesley returned that day and got the job done!He was very professional and I was amazed that he was able to return that same day. Definitely 10 out of 10! -
Review 16 (2023-11-06 - Rating: 5)
I looked up different companies online, and this was the only one I called. They were very responsive and sent Tyler to do the repairs. Tyler was knowledgeable, pleasant, and explained everything he did. He worked quickly, and I think he deserves a raise for his professionalism and great attitude. -
Review 17 (2024-04-10 - Rating: 5)
Our service Man was wonderful Efficient clean Organized he came in introduced himself, checked everything out, gave me my price and went to work. I was quite impressed. most of all he got the job done Thank you, Roto router -
Review 18 (2024-03-30 - Rating: 5)
5 star experience! Keion was amazing. Being a homeowner for nearly 7 years with ongoing plumbing issues, Keion provided me the best solutions within 1 hour of talking with him! My experience was so great I calling Roto Rooter for now on and I want Keion only if possible! -
Review 19 (2024-03-15 - Rating: 5)
Tyler was very friendly & helpful! We were having garbage disposal issues & he was quick to arrive & assist, and he even showed us some tips to be able to remedy the issue on our own in the future. I would definitely recommend Roto Rooter in the future. -
Review 20 (2023-10-23 - Rating: 5)
These guys ROCK!! We had an emergency situation over the weekend and they responded within 30 minutes and were out within the hour. They couldn’t resolve our problem that night but were back first thing Monday morning and had everything ready to go and fixed that day (and it was not a small job)! Taylor was very nice and diligent in trying to get us taken care of and Jacob was super helpful making sure everything was done correctly.ABSOLUTELY RECOMMEND!! -
Review 21 (2024-03-23 - Rating: 5)
Tyler arrived late on a Friday night and promptly diagnosed and fixed my problem. He was kind, thorough and so polite! My dogs loved him and he was unbothered..a real professional. I’m fortunate he was on call tonight! -
Review 22 (2023-09-13 - Rating: 5)
Im very happy with my Roto-Rooter experience. I had clogged my disposal and my sink and it was way beyond my ability to fix. We called and they sent Jacob right over to deal with it. He was pleasant and knowledgeable, and very quickly got everything going again at a reasonable rate. Thank you so much! -
Review 23 (2024-01-21 - Rating: 5)
Keion was awesome! So professional and communicated well. Whatever he is getting paid.. it should be more. So rarely are people actually good at their jobs...ditto for Haley. Without her advice and experience wed have been without a bathroom for waaaay longer. -
Review 24 (2024-10-19 - Rating: 5)
Keion came out promptly and fixed the problem. Very friendly service and highly recommend. -
Review 25 (2024-01-18 - Rating: 5)
We were so pleased with your prompt service. Tyler Sizemore, our technician, showed up on time and addressed the problem we were having - clogged drain in the kitchen. He was very skilled and knowledgable with what was happening and proceded to correct the problem, explaining the whole way what he was doing.We had to call back a few days later -- seems those darn noodles just wouldnt go away! Tylers supervisor came out with him and was extremely pleasant too. The attention to detail that your company provides to your customers is top notch. The problem seems to be solved now and we would highly recommend your company to others. -
Review 26 (2023-06-01 - Rating: 5)
Hailey from the office called me informing me a tech was on the way. The tech Jacob showed up in the allotted time frame. He was very kind, professional, and honest. He gave me a few different options on how to fix the issue. Once we settled on which option I wanted he got straight to work and was finished quickly. Jacob was very professional and personable. He answered all of my questions and concerns. Would definitely recommend this company. And I will be using them in the future for all repairs. Thank you for your hard work and expertise. You made this whole process very simple. -
Review 27 (2023-11-10 - Rating: 5)
Great service and very professional. They were able to get someone out to fix my kitchen sink within the next morning. Tyler was awesome and fixed the clog with no problem. 10/10 recommend! -
Review 28 (2024-03-10 - Rating: 5)
Jacob was very professional and prompt. Disaster of an issue, but Jacob stayed calm and quickly came up with a comfortable game plan to fix our issue. He showed up same day to diagnose our problem , when I was told by another company it was gonna be a week before they could show up. Thanks -
Review 29 (2023-10-27 - Rating: 5)
We recently purchased our house and immediately had some major issues. It was a very stressful situation and the techs at Roto Rooter were responsive, showed on time and did an excellent job. I especially want to say big thank you to Nathan and Jacob who were so professional as well as kind and understanding as to how much stress we were experiencing. -
Review 30 (2023-09-13 - Rating: 5)
Wesley was our tech. He was kind, informative and very professional. He had our problem assessed and in working order in what seemed like minutes. He didnt get aggravated with all my questions. He answered each one and with patience. I appreciate his help. -
Review 31 (2024-02-28 - Rating: 5)
Keion arrived as scheduled and replaced our water heater . This young fella has a bright future ahead of him with excellent skills and outstanding people skills. I recommend this expert plumber to anyone that needs a true professional in your home . Thanks Roto Rooter for sending Keion to replace our water heater 🙋🏼♂️ -
Review 32 (2023-03-02 - Rating: 5)
I highly recommend Roto-Rooter Plumbing! I recently called them for help with a persistent leak and a messy drain clog. I was blown away by Johnny’s level of expertise and dedication. He was incredibly kind and personable, and he worked tirelessly to diagnose and fix the problem. He answered all of my questions with patience and care and went above and beyond for us. Im extremely satisfied with the service I received I would definitely hire him again in the future. Thank you, Johnny for your hard work and outstanding customer service! -
Review 33 (2024-03-12 - Rating: 5)
Tyler was very professional and I really like that he thoroughly explain to me what I need after he looked at the commode. He then asked if I wanted to see what was wrong ? I was very grateful for that. If your are reading other reviews of Tyler, they are right!! He is amazing andknows how to get the job done!!! Be sure to ask for Tyler for any plumbing work. -
Review 34 (2023-06-08 - Rating: 5)
He was absolutely amazing…he fixed our toilet, our bathroom sink and installed a beautiful kitchen faucet. He was the best plumber we ever met and did an outstanding job. If I could’ve gave him more than 5 stars I would’ve given him 20! Hes very informative, respectful, knowledgeable and He’s a great man. Thank you so much. -
Review 35 (2023-10-12 - Rating: 5)
Tyler came by and was very professional. He showed me exactly what the problem was and what it would take to fix it. He knew exactly what he was doing and I appreciate him talking me thru everything. Great service for a potential complicated sewage situation. I highly recommend Tyler for his professionalism and skilled knowledge. Thank you!! -
Review 36 (2024-02-21 - Rating: 5)
The plumber that came out was excellent! Was very respectable and knowledgeable. He was able to answer all of our questions. I thought it was a hard fix for me but he was able to get it all worked out. -
Review 37 (2024-03-30 - Rating: 5)
Keon came late on a Friday evening when we had a pipe burst at our house. He was polite, professional, and quickly fixed the problem. I’d recommend him and RotoRooter of Gulfport to anyone. -
Review 38 (2024-01-18 - Rating: 5)
Tyler came right out and was very nice and professional. He was able to fix our problem very quickly and without incident. We will use them again. Thank you. -
Review 39 (2023-09-26 - Rating: 5)
We’re new to the area, just purchased a house and had no idea who to call for a pretty extensive outside water leak. We didn’t want to spend a fortune to re-repair work that was previously done before we bought the house.Keion was very professional, extremely courteous and explained everything along the way. The repair was fast and he was very knowledgeable.I will ONLY be using Roto-Rooter for any other issues that come up. -
Review 40 (2024-03-11 - Rating: 5)
There was less than an hour between my frantic call to the 24hr line and our technician Jacob showing up, he was friendly, knowledgeable, and very helpful in getting our lines going again and being able to clearly show me the problem on screen, I 100 percent recommend Roto Rooter Gulfport for all of your frantic (and non frantic) septic needs. Thank yall! -
Review 41 (2023-11-20 - Rating: 5)
We had a busted underground water line (turned out we had 2) and requested service online over the weekend. Keion was here at 8:30 on Monday and was able to repair the two lines in less than 2 hours! Great service, friendly demeanor and an all-around pleasant ending to a difficult problem. I highly recommend Keion and Roto-Rooter! -
Review 42 (2024-04-23 - Rating: 5)
Kyon provided an explanation for what he was going to do to fix the problem and once done had me verify the clog was gone and treated the drain to minimize any future problems. Thanks so much for being professional and cleaning up after the job was complete! -
Review 43 (2023-12-19 - Rating: 5)
Tyler was awesome! He saved us a lot of time by quickly unclogging our sink and giving tips of how to prevent it from happening again! Roto rooter is always fast and reliable. Thank you tyler! -
Review 44 (2023-11-15 - Rating: 5)
Tyler was very thorough and efficient. He arrived on time and got straight to work. Ive had plumbers leave as soon as they thought they fixed the issue, but Tyler was careful to check that it was resolved before leaving. -
Review 45 (2023-07-29 - Rating: 5)
Great experience with Roto-Rooter. Called them due to an underground water leak outside and they came the next day to fix it. The Roto-Rooter plumber was awesome. Fast, friendly and very knowledgeable. Had it fixed within a few hours. Price seemed reasonable. Will definitely call them again! -
Review 46 (2023-10-09 - Rating: 5)
Some damage was done to our washing machine hook ups before we moved into our new home. Keion came to our house and did a great job. He is an excellent person to have working for your company. Thank you so much Keion. Your the best. -
Review 47 (2024-05-24 - Rating: 5)
Roto Rooter found an issue with my drain pipe for my kitchen and laundry room and rerouted everything for me. They even took care to dig under my patio to keep me from having to replace it, which greatly appreciated. -
Review 48 (2023-06-07 - Rating: 5)
Jacob was outstanding responding to, finding, and correcting an emergent repair in our sewer line. He was professional and extremely nice. Haley in the office was very reassuring and helpful when we called for help. We will be using them for future needs! -
Review 49 (2023-10-20 - Rating: 5)
Tyler saved the day and was very professional. He also gave us tips to keep our pipes from clogging in the future. If we ever need their services again, I hope to get him. I have used other companies in the past . He was careful to clean up and leave everything just as he found it!! -
Review 50 (2023-09-14 - Rating: 5)
We had some flooding issues very recently. Nathan and his team were very prompt and fantastic. We had to have some ground broken in our yard to expose some busted sewer drain pipe. I was thoroughly impressed how quickly and precisely these young guys could handle such heavy equipment!! They replaced our old drain line in no time flat, and had the trench filled back in before we knew it. These young guys really surprised me with their knowledge, hustle, and determination. 100% recommend the Gulfport Rotorooter crew to anyone searching online to find reasonable, quality plumbing work. -
Review 51 (2024-03-06 - Rating: 5)
Tyler, Jacob, Chris, and Matt did a superb job installing a complete sewer line at our home in Gulfport. They demonstrated a lot of know how. It passed inspection with flying colors and totally solved our problem. Thanks guys! -
Review 52 (2023-06-29 - Rating: 5)
I called for a repair estimate on 2 outside faucets. They had availability for the next day. My estimate turned into a repair on same visit. They were very friendly and quick. I reached out to two other plumbing companies prior to, one had no availability for over 2 weeks and the other never returned my voice-mail. I recommend Roto-Rooter Plumbing. -
Review 53 (2023-12-29 - Rating: 5)
I had unexpected toilet drama December 23, 2023. I was in panic mode because of family gathering the next day on Christmas Eve. I called Roto-Rooter and the nightmare turned into a refreshing experience with a young man named Tyler. He was prompt, intelligent, and reassuring. He had me at the first flush. -
Review 54 (2024-02-27 - Rating: 5)
Keion was excellent! Hes very knowledgeable and took the time to explain everything and answer all of our questions. I highly recommend him and Roto Rooter. -
Review 55 (2023-09-13 - Rating: 5)
I called and someone came out within hour. Nathan made the precess easy we had water damage and he walked us through the steps of getting repaired. Highly recommend him and his team. -
Review 56 (2023-04-05 - Rating: 5)
Haley (coordinating our repair) and Wesley (service tech) were both so nice to deal with. I had an appointment and a Tech in less than 24 hours! The office and tech informed me of the type repair needed as well as the charges prior to the repair. It was nice to be be able to make a decision prior to the Tech going forward. I will be using Roto-Rooter in Gulfport again! -
Review 57 (2022-03-26 - Rating: 5)
The technician we had was absolutely wonderful! He was very professional and informative. I have 2 elderly parents (one of whom is on hospice) who live with me so our bathrooms are extremely important to have in working condition at all times. He was very understanding and considerate and went above and beyond for us! We appreciated him so much! -
Review 58 (2024-03-10 - Rating: 5)
Jacob came out on Sunday 3/10/24 and provided excellent fast service, Along with great advice. Very satisfied, would recommend you guys to anyone. -
Review 59 (2023-03-19 - Rating: 5)
Called RR guys on a Saturday night around 7pm. An hour later Jacob was on the job working on a leaking toilet. I brought up another issue with him and he was able to get it fixed on the spot. I can’t be any more appreciative on his professionalism and the fact that he was time conscious. Thank you so much and trust me, there is no need to call anyone else. Jacob and RR are your plumbing needs team. -
Review 60 (2023-07-26 - Rating: 5)
Keion was very great and had the work done quickly. Will definitely be using them again, he was very knowledgeable about what was going on and even took the time to explain everything to me as he was doing it. 10/10 service! -
Review 61 (2023-06-09 - Rating: 5)
John Luke was there on time and analyzed the situation quickly. Very knowledgeable and professional in every step of the repair. I will ask for him by name for any further services I require. Very satisfied with the services performed. -
Review 62 (2023-05-04 - Rating: 5)
Keion, did an amazing job. He stayed here until he found out issue. Resolved it to the best he could until the major repairs where approved. I will definitely use roto rooter again, and he will be the person I request for work. And Ill recommend him to anyone who needs plumbing services. -
Review 63 (2023-05-25 - Rating: 5)
Had a grease clog in our kitchen. Sink drain, courtesy of the previous owner. Wesley was extremely professional, hard working, and informative! He was able to remove the grease clog and fix the issue to restore full function and instructed me and my wife what the issue was and how to treat it in the future! -
Review 64 (2023-03-20 - Rating: 5)
I had Jacob come and do my repair, and he did an amazing job! He made the whole experience very easy to understand. If you ever have the pleasure of having him do your repairs, youll be in good hands. Thanks, Jacob! -
Review 65 (2023-07-20 - Rating: 5)
John and Nathan were very professional and generous to me. They also faced a very complex sewage drain piping sys they figured out because they were experimented plumbers. I will highly recommend Roto rooter to friends plus definitely to myself again, seriously satisfied with there workmanship! Thanks you!! -
Review 66 (2023-03-08 - Rating: 5)
Jacob and John-Luke came out right when called and did a great job repairing my sewer line. They had great customer service and worked hard to get the job done correctly. I will use them every time. -
Review 67 (2023-03-19 - Rating: 5)
We had a faucet break at 10 o’clock at night and the service guy was there by 10:30, to shut the water off at the street because that was way beyond our capabilities. He was friendly and courteous, and a huge relief! The service call also didn’t cost us an arm and a leg! Thank you!! -
Review 68 (2024-07-23 - Rating: 5)
Very nice. Great manner and professional. His name is Tyler -
Review 69 (2023-09-18 - Rating: 5)
Keion was a gentleman as soon as he came to the door. Very attentive to the issues I told him about. He went straight to work. Quickly resolved the issue. Gave us a great price. -
Review 70 (2023-12-24 - Rating: 5)
Jacob showed up when he said he would on Christmas Eve morning and fixed the water leak in our dining room ceiling. Very professional, efficient, and skilled! You saved our Christmas Eve family dinner party! -
Review 71 (2023-10-09 - Rating: 5)
Called Roto-rooter Gulfport at a friend’s recommendation after discovering broken faucets and spigot in laundry room. Closed on our house in Ocean Springs, called and promptly was put on emergency appointment list.Keion came in the appointed time, inspected, assessed and not only repaired but went the extra mile to leave new washing machine hose connections as well. He is personable, professional and an absolute master at his craft. We will always request Keion for all of our plumbing jobs.Thank you Roto-rooter and Keion! -
Review 72 (2023-03-04 - Rating: 5)
Keon was not only on time but early and very professional. He was friendly and efficient.He made sure we were satisfied and that everything was working properly before he left.Thanks for the great work. -
Review 73 (2023-09-19 - Rating: 5)
Tyler was wonderful. Professional, polite, walked me through everything even though I had no clue what he was talking about. Tyler is my go to man from now on. Please don’t let him leave Roto Rooter!!!! -
Review 74 (2022-06-26 - Rating: 5)
On a Saturday less than 3 hrs after my call a technician arrived to jet out my clogged waist line. It started raining/down pouring while performing the service. The technician continued the work, remained pleasant, completed jetting and locating issues. Knowing that I would be doing the required repair work myself, the technician made sure I had all the information I needed, pipe locations and depths, to have success in repairing the issue myself. I thought that was very professional.Overall it was a good experience -
Review 75 (2024-03-01 - Rating: 5)
Hey, These people are fantastic and Tyler did an amazing job. They were done in 2.5 hours from call to finish. Thank you, Tyler. -
Review 76 (2023-11-02 - Rating: 5)
Tyler was great! Very professional and polite! He resolved my issue quickly. I will definitely use this company for future plumbing issues. -
Review 77 (2024-01-18 - Rating: 5)
Tyler and Nathan did a great job with the repair. They were even early for the appointment and efficient and timely with the repair. I would recommend them and Roto Rooter Gulfport to everyone -
Review 78 (2023-06-19 - Rating: 5)
For the first time having to call a plumbing service I was extremely impressed with the efficiency and professionalism of service. Everything was explained to where we felt comfortable knowing what was going on. I will absolutely hire them again if anything else happens. -
Review 79 (2023-10-18 - Rating: 5)
They came out quickly and got the job done right away. Kept us informed what was going on throughout. Knowledgeable and friendly. We will use them again and recommend to others. -
Review 80 (2024-04-09 - Rating: 5)
Tyler was professional and very personable. Service was explained and completed quickly. I will always request Tyler if I need this service in the future. -
Review 81 (2023-04-07 - Rating: 5)
Jacob is very knowledgeable. He explained everything. He let me look at my moms piple through the camera. Explained possible replacement pipes outside and gave a quote. Also, he had on some good smelling cologne. Very friendly, pleasant and knows his profession. Thanks Jacob. -
Review 82 (2023-10-12 - Rating: 5)
Tyler was very professional and did a great job. He really talked me through everything he was doing. I will recommend this business for plumbing services. -
Review 83 (2023-02-01 - Rating: 5)
Our sewer pipes were collapsing and we needed to have new pipes put in. The way this house was built and its additions the pipes T’d under our porch and we did not want to tear off our porch. The guys came up with another plan. It was not easy but a much better option for us. They replaced the pipes and installed a tub and shower in our bathroom and connected all of the water pipes. They did a great job. These guys were all very polite and knowledgeable. We would definitely have them back. -
Review 84 (2022-07-02 - Rating: 5)
The tech was very knowledgeable and friendly. He went directly to the problem and fixed it in a timely manner. He was the 2nd plumber that came out - the first was making up cost numbers without even knowing what he was talking about. Roto-Rooter fixed the problem and saved me some money compared to the other guy. I would definitely recommend them. -
Review 85 (2021-11-22 - Rating: 5)
The technician was polite and informative about my water heater questions. And he made quick work of repairing the exterior faucets. I have used Roto-Rooter before and will continue to use them. So far I have been very pleased with the service. -
Review 86 (2022-08-25 - Rating: 5)
Johnny was a great technician and was very professional at his job. He detected the issue and we now have hot water again. Arrived when he told me he Would be there and did great work. -
Review 87 (2023-03-31 - Rating: 5)
Wesley was prompt, professional, and courteous. He had to fix a problem caused by another plumber. He had the right tools and experience to get the job done right. I would recommend him and would definitely use him again. -
Review 88 (2023-09-23 - Rating: 5)
RR came out on a Saturday! Tyler was very professional, courteous and informative. Tyler worked hard and had our best interests at heart!!! Thank you!! -
Review 89 (2022-03-07 - Rating: 5)
They were so kind to me. Unclogged my sewer drain and told me step by step what they would be doing, what they found and how they would fix it. My tech, Nathan was excellent and I had the utmost faith in him. He went above in beyond. Im so grateful. -
Review 90 (2023-08-20 - Rating: 5)
I am very satisfied with the quality of service I received. Wesley worked very hard. I also appreciated the advice his supervisor Nathan gave. Rate the service an A+. -
Review 91 (2022-01-13 - Rating: 5)
I was very happy with Mikes work. He made sure to find the problem why my drains are backing up. He had to come back the next day but he got the job done. If I ever have any more plumbing problems Ill give rotor rooter a call and ask for Mike. I know hell get the job done. -
Review 92 (2022-05-18 - Rating: 5)
I had Keion and Wesley come out and perform a plumbing inspection and drain cleaning. They were kind professional and efficient. They made sure I was aware of what they were going to do and what I needed to know. They offered me a discount as well. I enjoyed working with these men and this company. -
Review 93 (2021-12-08 - Rating: 5)
Josh was awesome! Came to the house and immediately knew the problem. Left and came back with the coolest machine I’ve seen in a while, to remediate the issue. He was very professional and explained everything so that I could understand. Will definitely tilt call them again. -
Review 94 (2022-03-16 - Rating: 5)
Keion was so respectful and amazing. He was very efficient and he made the entire process so easy to understand. Hes very friendly and helpful. And he walked us through the root of the issue and gave us recommendations. Keion is truly a professional and one of the best in the business. Would definitely recommend. -
Review 95 (2021-11-23 - Rating: 5)
I had an amazing experience! My plumbers name was Dee Graves- he was great, very helpful and detailed about the service that I need to restore my homes plumbing issue. Dee took the time to look at my home throughly. He was great with answering every question that I had and making sure that I understood what was going on with my plumbing in my home. I really value this experience because you dont find many professionals willing to explain the issue and answer every question that you have. I will definitely use Roto-Rooters again in the future and ask for Dee! -
Review 96 (2022-02-16 - Rating: 5)
Keion was AMAZING! I will definitely continue doing business through Rotor-Rooter. I wished I could get him again for the next service. He was able to come a lot quicker than what I thought. Thank you to both him and the business for hiring such a great employee! -
Review 97 (2023-12-23 - Rating: 5)
Tyler came out earlier than scheduled- was so polite- cleared the clogged toilet quickly- a very competent guy and kudos to Roto Rooter- a really quality company! -
Review 98 (2023-10-11 - Rating: 5)
Tyler was amazing. Highly recommended. Knew exactly what he was doing professional. Great service for a really messy and complicated sewage situation -
Review 99 (2022-12-25 - Rating: 5)
Johnny was a Christmas angel. Hes conscientious, positive attitude, reassuring - and all of this at 1am on Christmas morning. By 2.45am, my repair was accomplished and he saved my Christmas day. What a blessing. Thank you so much. -
Review 100 (2023-09-25 - Rating: 5)
Just want to make sure Tyler get recognized, amazing job, quick response coming after work hours in the middle of the night, my bath were flooding, thx to him towered able to find out the issue and he recommended the best course of action for it, saving money and makeinh sure ours issue was taken care of it. -
Review 101 (2023-08-21 - Rating: 5)
The technician, Wesley was knowledgable, professional and efficient. He cleaned out our clogged sewer pipe and pointed out an area where we have to talk with the city about an area where our pipe is not fully connected to their main. -
Review 102 (2024-08-02 - Rating: 5)
Wesley and Jacob were outstanding at getting to the root of our drainage problem. Linda in the office made it a point to make sure we were taking care of. What an amazing team! We’d recommend them to everyone! -
Review 103 (2022-03-01 - Rating: 5)
I scheduled on line. I received a phone for an early (same day) appointment. I received phone calls when there was a delay and when technician was on the way. Keion (my technician) was knowledgeable, friendly and explained every step. I would highly recommend again. -
Review 104 (2022-06-12 - Rating: 5)
Johnny was very knowledgeable and professional. He made sure that he kept his area as neat as possible. He cleaned up behind hisself. He did a wonderful job and my pipe was reran and working before he left. -
Review 105 (2022-07-20 - Rating: 5)
Keion was an absolute professional explaining everything he did. He worked quickly and efficiently and explained how we can avoid further issues. I highly recommend his service and am thankful for the quick response. -
Review 106 (2023-09-14 - Rating: 5)
Nathan arrived at my home to assist my husband. He promptly arrived at the time we were told. It was refreshing to not have to wait hours for help. -
Review 107 (2019-07-07 - Rating: 5)
I contacted Roto-Rooter for my plumbing emergency, and the experience was first-rate. Josh, the plumber who came to my house, was a lovely young man, knowledgeable and very polite. He answered all of my questions, completed the work swiftly, and gave me hints to help with problems that might happen in the future. I have had no difficulties with the plumbing since his visit. I wont hesitate to recommend Roto-Rooter to my friends. -
Review 108 (2015-08-21 - Rating: 5)
Technician Barlow returned call within 5 minutes of reaching the call center and arrived within 30 minutes to my home. I called after hours and it was nearly midnight on Wednesday 8/19/2015. He was polite, friendly, very helpful, and very patient with me as I asked questions. He quickly went to work to find the problem and offered detailed solutions. He had to return later that morning to do a more intensive repair which involved installing pipe along with other services. He arrived at the time he said he would and completed flushing my houses plumbing system and installing a clean-out.I am very pleased with my experience with Roto-Rooter and their services. He was not bothered by having to come out at midnight and was eager to help despite being dragged out at such a late time. He even fixed the leak in the Master Bath tub which made me even happier as its been an issue for a while now.I would recommend him and his local branch of Roto-Rooter to anyone who needed plumbing services. I also recommend anyone with a home make use of their camera inspections to see if a problem can be fixed before it becomes very costly later down the line. -
Review 109 (2021-11-16 - Rating: 5)
I had an issue with one of my rental properties on Friday 11 / 12. These folks were the only ones who could get by that same day and did so quickly. Thank you all for your promptness. The technician was extremely nice and resolved our issue! Thank you again. -
Review 110 (2022-01-08 - Rating: 5)
Mike from Roto Rooter did a great job. He repair a leak behind the toilet and a dripping shower. He had a great personality and was easy to communicate with. He showed up and got the job done in record time. Thank you Mike! -
Review 111 (2023-10-06 - Rating: 5)
They have been so nice and professional. The work so far has been outstanding and I was so impressed with the quality. I would recommend them for any work associated with water restoration and repair. -
Review 112 (2023-09-01 - Rating: 5)
Hailey has been amazing along with the service techs! It feels good to know someone is going to bat for me in a major way! I highly recommend! -
Review 113 (2023-11-15 - Rating: 5)
Tyler is outstanding and was able to snake the drain with no mess and is very professional. I would recommend him to all my friends and family. -
Review 114 (2022-03-08 - Rating: 5)
Keion Hartzog did an outstanding job on determining why the toilet in the bathroom was leaking. He explained what he was doing at every step. He was very professional and you could tell by his actions the pride he took in his work. I would definitely request him if I needed a plumber in the future. -
Review 115 (2022-07-16 - Rating: 5)
Expensive BUT he got the job done that 4 other plumbing companies couldn’t or didn’t. If I would have gone with Roto Rooter first they really weren’t that expensive. They were my last resort. So it did end up expensive. -
Review 116 (2023-10-02 - Rating: 5)
Your guy left my kitchen in a mass he didnt clean up the area that he was working. Cut a bigger hole in wall and cabinet. Left trash in the floor. Brought a small brown box in and said I am giving you this to keep your drain from stopping up . I said ok then charged me $447.00 -
Review 117 (2023-04-25 - Rating: 5)
My experience was great. The technician that came was very helpful and informative. On the funny side my cat didnt try to kill him so thats a plus lol. -
Review 118 (2017-08-15 - Rating: 5)
Tim came out and did an excellent job on finding my plumbing issue. I thought I had a backed up washing machine drain, turned out, part of the pipe underground needed replacing. Tim did it fast and efficient and even gave me a clean out at the location. Tim was courteous, polite and professional. I would HIGHLY recommend Roto-Rooter to anyone. Roto-Rooter should be very proud to have such a polite and dedicated employee such as Tim. -
Review 119 (2023-01-08 - Rating: 5)
Keyon(?), John Luke, and Nathan did an excellent job on replacing all the damaged pipes. They explained in detail what the job entailed. The city inspector was a little nitpicky, but the guys fixed the problems in a matter of minutes. Manager showed up next day, talked with the inspector, and the job passed. Would use again in a heart beat. -
Review 120 (2022-03-22 - Rating: 5)
Plumber was very knowledgeable. Very polite. He diagnosed the problem quickly and installed new seals and was on his way. My dog, not known for being sociable, loved him. Dogs know!! -
Review 121 (2016-02-13 - Rating: 4)
I called Roto-Rooter thinking I had a specific problem. When Mike (aka Lucky) arrived he assessed that that was not the issue. He then patiently answered all my questions. I did have another small item to repair which he completed. I would definitely ask for Lucky again if I have plumbing concerns. I think the price is high, but have nothing to compare it to. 5 stars for Lucky - 4 stars for cost. -
Review 122 (2022-06-18 - Rating: 5)
Johnny was very well spoken and very knowledgeable on the situation. He was able to identify, plan, install, and repair the issue despite the hurdles this house threw his way. Very well done! -
Review 123 (2019-04-29 - Rating: 5)
I have used Rotorooter for the past 2 years, as needed for 3 different jobs. So far. If I need another job done I will definitely call again! The tech today was the same from the first job. He was professional, friendly, fast and does an excellent job! He is actually the reason I consider Rotorooter before any other company out there. And I have-- in the past-- used other companies. Not any more! Yes, he is that good. He actually takes pride in a job well done. From start to finish- 1st rate! TY for a great job! -
Review 124 (2024-01-24 - Rating: 5)
TYLER AND KEION ARE VERY HONEST PROFESSIONAL YOUNG MEN WHO TOTALLY KNOW WHAT THEY ARE DOING. THEY WERE FAST YET CAREFUL. THEY ALSO EXPLAINED WHAT THEY WERE DOING AND WHY AS WELL AS WHAT I NEED TO LOOK OUT FOR IN THE FUTURE. REALLY APPRICIATE THIS KIND OF SERVICE. -
Review 125 (2015-08-25 - Rating: 5)
I signed up online for an appointment to clear a slow draining line, and a representative called to schedule. The technician, Marvin #135, arrived on time and was very pleasant. Marvin was very patient in expaining what he was finding and what options I had. He worked very hard and would not quit, until the problem was resolved. It was far more difficult and involved than we had hoped at the outset. I was very impressed with his willingness to stick with it to the bitter end. I would definitely recommend both Marvin and Roto-Rooter. -
Review 126 (2024-08-19 - Rating: 5)
Jacob was very professional and helpful with answers to our questions. We definitely will use them again for our plumbing needs. -
Review 127 (2024-01-03 - Rating: 5)
Great full to have Roto-Rooter to the rescue. Thank you all very much! It is good to be able to have reliable professionals available. 😀 -
Review 128 (2015-08-22 - Rating: 5)
I called root-rooter on a saturday and they were here in about 45 minutes. No weekend or holiday charges because it was during the week so I agreed to them coming out, they even quoted how much it would be after giving a description of the problem and agreeing to their fair price. Cameron and Johnny came out and were very professional and didnt mind at all that I was over their shoulder picking their brains on the whole plumbing system. I had a seriously clogged drain in the dwv under the slab and were able to clear it and even gave a 30 guarantee where if it clogged again, theyd come out for free to take care of it. I was very impressed with their work and would definitely call again if I had another serious problem like the one I had. Great job to them! -
Review 129 (2023-09-29 - Rating: 5)
Tyler did a great job. He pinpointed the issue, Cleared a backed up main line and suggested a repair to prevent possible future issues -
Review 130 (2020-09-15 - Rating: 5)
Great service, quick efficient and finished the job on time with minor hiccups not related to the property. It was a huge job and they did it in 3 days! 160ft pipe, tap, removal and filling of my septic. They do gravity. If you pay for the work and its legal... it will be done! With warranty! -
Review 131 (2022-05-03 - Rating: 5)
Keyun was great !!!! He was real helpful sweet and polite. He needs to do every home visit for us especially. He is the reason why we will use rotors for everything -
Review 132 (2023-11-03 - Rating: 5)
The guys that performed the services were professional and very knowledgeable and knew exactly what to do to get the job done. Very pleased with the outcome. -
Review 133 (2016-01-05 - Rating: 5)
Had an emergency where the tub was leaking through the carport on my rental property which was out of town. I called a few other plumbers who were not only going to charge me more to go out there but couldnt do it until the following week. I called Roto-Rooter around 1pm on New Years Eve and a technician came out that afternoon diagnosed the issue gave me an estimate and I authorized the work. He fixed it and left around 5:30 pm on New Years Eve. Couldnt be happier with the prompt service at a fair price. I feel very comfortable knowing I found a plumbing company in a town where I dont know a guy. -
Review 134 (2023-10-29 - Rating: 5)
We had a great experience as they came to the house the same day and let us know exactly what the problem was. Great customer service, highly recommend. -
Review 135 (2022-07-22 - Rating: 5)
My technician was very thorough very knowledgeable and did a great job installing my hot water heater. I would highly recommend and request him in future projects! -
Review 136 (2024-05-13 - Rating: 5)
Wesley did a great job cleaning my drains! Would highly recommend. -
Review 137 (2023-03-03 - Rating: 5)
Keion is one of the best on the coast found the issue in minutes and had my mothers home flowing without taking hours to complete even used his hands to remove the issue as well as cleaning the tub that filled with sewer great job roto rooter -
Review 138 (2018-04-04 - Rating: 5)
The tech came out yesterday, confirmed that I should have listened to my fiancé and did a simple removal. The tech took it a step further and did the work so I didn’t have to when I got home. What a great experience! I’ll definitely use this Roto Rooter team in the future. Thanks for being awesome, guys! -
Review 139 (2023-03-08 - Rating: 5)
Nathan was amazing! Very prompt and professional! Would definitely recommend these guys for any and all of your plumbing needs! -
Review 140 (2023-09-28 - Rating: 5)
Chris and Matt have done a really great job, came in and did everything quick and efficiently. Would definitely recommend. -
Review 141 (2023-12-19 - Rating: 5)
Wesley was a very professional and knowledgeable technician. Got the job done, and offered future solutions. Satisfied. -
Review 142 (2024-03-10 - Rating: 5)
They came in a timely fashion. They were very straightforward with their approach & kept me in the loop every step of the way. -
Review 143 (2023-12-08 - Rating: 5)
Wow. He was professional, knowledgeable and fast at his job. Very satisfied! Thank you. Very great experience. -
Review 144 (2023-11-02 - Rating: 5)
Tyler did an excellent job on locating my issue with my backed up sewer drainage. Showed up and went straight to work! -
Review 145 (2023-09-11 - Rating: 5)
Keion and Tyler did an awesome job and found other underlying issues which the water restoration team will take care off great job -
Review 146 (2021-03-30 - Rating: 5)
Have had the same drainage problem for over a year. Multiple plumbers came out and gave me false information based on a guess. I called roto rooter and they sent johnny who ran a camera, found the problem, and fixed it. What i thought was going to be an 8000 dollar replacement line turned into a 1300 dollar line repair. I would recommend no one else. -
Review 147 (2019-09-13 - Rating: 5)
After scheduling 3 appointments with local plumbers that were no shows, Roto Rooter was just what the doctor ordered. Cameron was professional and quickly diagnosed my issue. Camerons performance ensured that Roto-Rooter will always be my first call for future plumbing problems. -
Review 148 (2023-12-04 - Rating: 5)
Tyler was a great resource and quickly solved our issue. Definetly recommend his work! -
Review 149 (2023-09-12 - Rating: 5)
Very professional and timely. Called us when they had a cancellation and came early. Lisa and Jacob are top notch !!! -
Review 150 (2024-03-15 - Rating: 5)
Tyler was very professional.. He found the problem very fast and explained every thing he was doing to fix the issue..I would recommend Tyler for your plumbing needs.. -
Review 151 (2023-09-27 - Rating: 5)
Keion checked my grinder pump quickly and got my system going again. Will absolutely call for service again in the future. -
Review 152 (2015-05-13 - Rating: 5)
Our sewage backup issue was quickly and expertly diagnosed by Cameron and Johnny and temporary repairs were made Sunday evening to at least get us functioning facilities. The following day permanent repairs were conducted by replacing a collapsed sewage line. A small backhoe had to be obtained when it was found that a large portion of the back line was very thin walled and in very bad condition. Electrical, water, and gas lines traversed the excavation area but were located and worked around with expert ease. All task were accomplished professionally. The job site was cleaned after job completion and landscaped to perfection. This type of service deserves positive comment. Thanks Cameron and Johnny! -
Review 153 (2022-07-05 - Rating: 5)
Excellent customer experience. Keion was extremely knowledgeable and professional. He facilitated an excellent customer experience and I would refer him to any of my friends or family. -
Review 154 (2022-01-12 - Rating: 5)
Keion Hartzog was respectable with great personality help with other issues as well with a positive attitudeDug and tapped my sewer line to get me flowing again along with a treatment and very knowledgeable what a great plumber -
Review 155 (2012-08-04 - Rating: 5)
My hose faucet in the back yard broke and we had to turn off the water at the main. The faucet broke off right at the wall so the remaining pipe was very short. Not being able to fix it myself I called Roto-Rooter in Gulfport they assured me they could fix it and they had a plumber working in the local area and would send him over. Tim C. the technician arrived, assessed the problem and got to work. In short he had to replace a tee and about 12 inches of line and had the water in the house back on in no time. Tim was completely professional and explained everything as he went along, I am satisfied with the work and would call Roto-Rooter again. -
Review 156 (2024-04-27 - Rating: 5)
My 1st time using this company and I must say the time and service and professionalism was exceptional well with Keion !!!! -
Review 157 (2022-08-27 - Rating: 5)
Johnny came out to clear a clogged sewer line. He was professional the entire time and answered all my plumbing questions! He double checked the line and made sure there was no more backed up water pressure from the toilet and bathtub. Thank you Johnny! -
Review 158 (2016-07-22 - Rating: 5)
Had a problem with our toilet bowl not draining. called my local rotorooter and johnny (100) was here within the hour.....after analyzing my problem he solved our problem quickly . johnny was polite,knowledgeable and shared his findings freely. price was fair. thanks Roto-rooter... you have my future business......... john and winnie wells. -
Review 159 (2023-04-07 - Rating: 5)
Very knowledgeable about his job. He showed me everything that he was doing and he pulled a tree root blocking the drain. He was a very polite young man. -
Review 160 (2023-11-16 - Rating: 5)
Keon did a great job, very knowledgeable and explained everythinghe was doing. Also knew what to for future prevention. -
Review 161 (2013-10-15 - Rating: 5)
Of course, I had a clog. I started calling for help (my Mom keeps cards and I used them), Problem was, no one could come or give me an estimated time. One company said it would be 2 days!So then I called Roto-Rooter (which is what I wanted to do in the first place). I talked to a nice young lady named Memory who informed me that all the techs were out but that Id be next in line. Yay!Later, two techs showed up, Cameron and Jonny. They were very polite and answered my numerous questions. They had a camera and showed me where the clog was then they used some equipment (the famous Roto-Rooter!!!) to clear it out. In the time it took for me to go inside and look at the puddle of icky water in the tub, it started draining.After the clog was gone, they put the camera BACK IN the pipe and showed me where potential problems were going to crop up in the future. When Cameron wrote up the bill, (explaining what the charges were for) he also included an estimate for the future work. He also explained what was going to be done in the future procedure.I would recommend Roto-rooter in the future and especially Cameron and Jonny. They were FAST! -
Review 162 (2023-11-27 - Rating: 5)
Excellent experience keion did an amazing job and explained everything well when replacing water heater in attic -
Review 163 (2023-05-13 - Rating: 5)
They were all super kind and quick to come to our rescue! We appreciate it so much and will use them again & again. Thank you! -
Review 164 (2021-06-07 - Rating: 5)
Mike from Roto-Rooter did an outstanding job. He was on time and fixed everything quickly. My kitchen sink has never worked this good. -
Review 165 (2023-11-14 - Rating: 5)
Tyler was extremely helpful and knowledgeable. Took care of our issue timely and efficiently. -
Review 166 (2024-07-27 - Rating: 5)
Today was exceptionally well done!!!! Most of in a timely manner!!!! Ohh yes this is my 2nd time and not my last using the service! Tyler thx -
Review 167 (2021-10-27 - Rating: 5)
Cameron Barlow was very professional and knowledgeable. He is a great and hard working individual.I will be using this service again!!! -
Review 168 (2023-07-27 - Rating: 5)
Super great service, they came out pretty fast. Keion and his assistant were quick and efficient in solving the problem! -
Review 169 (2021-08-23 - Rating: 5)
Very professional helpful tips/ advice on the plumbing problem I had. Suggestions to better improve it with a year guarantee On the work needed done. I’m grateful for what can be done in the length of time to repair the problem. -
Review 170 (2022-01-04 - Rating: 5)
Technician did a great job and backed it up with a 6 month guarantee, showed the underground structure, showed me where it traveled in my yard, very helpful, and made a recommendation for future solutions to built in issues. -
Review 171 (2017-02-23 - Rating: 5)
Kydrigous Graves was my tech. He was professional & went above & beyond to help. I had a really big problem & he didnt stop til it was corrected. Because of him, I would recommend Roto-Rooter to anyone. -
Review 172 (2024-03-13 - Rating: 5)
Tyler did an excellent job and I’m very pleased with my service. -
Review 173 (2023-06-23 - Rating: 5)
Came exactly on time. He was quick and efficient. Did not waste time and solved the problem in five minutes. Excellent service. -
Review 174 (2023-03-21 - Rating: 4)
The young man Wesley, was professional and friendly, and determined to fix my problem. Job was more than just running a snake down the drain. Good job Wesley. -
Review 175 (2024-09-18 - Rating: 5)
Fast service, fast diagnosed and cure. Thanks -
Review 176 (2023-10-06 - Rating: 5)
Tyler was exceptional. Very Friendly and professional. Will use this service again if needed. -
Review 177 (2024-02-02 - Rating: 5)
Tyler did great job. Very friendly very professional. Thank yall so much.. -
Review 178 (2022-03-26 - Rating: 5)
This is the owner of Webb Transport LLC. Keion with Roto Rooter was very professional, knowledgeable, and prompt! I highly recommend this company and ask for Keion. -
Review 179 (2016-12-29 - Rating: 5)
You saved our holidays. Thank you for working with us,as a family member had eye surgery.Young man was so kind and best manners. You are the best.Happy New Year -
Review 180 (2022-10-14 - Rating: 5)
The tech took the time to show me the inside of the drain with a camera to inspect the work performed. It is a piece of mind knowing the was done properly. I will use the company in the future.