Ray Scudders Cesspool Services Inc

Photo of Ray Scudders Cesspool Services Inc

Located in Greenlawn, New York

Address: 3 Dressler Rd, Greenlawn, NY 11740, United States

Phone: +1 631-754-6632

Rating: 4.9

Services

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Categories

  • Plumber
  • Home and construction
  • Professional services

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Comments

  • Review 1 (2024-08-24 - Rating: 5)

    Called for service of water backing up in my bathroom. Received prompt call back with date & time of service. Bob arrived promptly as advised, diagnosed and corrected the issue. They are by far one of the best companies Ive ever dealt with. Friendly, reliable and reasonable. Would recommend them 1000x over!

  • Review 2 (2024-09-02 - Rating: 5)

    A great experience dealing with Ray Scudder cesspool services. Prompt Professional and Bob couldnt be a nicer guy.Happy to recommend them .

  • Review 3 (2024-12-09 - Rating: 5)

    Absolutely the best of the best. Honest, trustworthy, and on time. In and out with no BS. Price point reasonable. Definitely a 5 star recommendation

  • Review 4 (2023-09-30 - Rating: 5)

    This is by far the best experience Ive ever had with septic tank/cesspool service in my 35 years of owning a home. Lisa (owner) answered my call promptly and professionally. Scheduled me for the next morning with Tom. Lisa even gave me an idea on the cost of the service based on what I described to her. Tom arrived promptly and figured out exactly what was needed. Within 25 minutes of his arrival, we could use our bathroom. Next he proceeded to service the septic tank that definitely needed to be emptied. When he was done, everything was back in its place and my wastewater system is good to go with no backup worries at all. The cost was reasonable for the services Ray Scudders Cesspool provided. I highly recommend Rays!

  • Review 5 (2018-04-07 - Rating: 5)

    Had an issue on Christmas Day, apparently the pipe going to the septic tank came loose. Bob and company were there the next day and made the repair. Very neat and respectful of my property. Have not had a problem since. That was 5 years ago. We always use Scudder. Bobs trucks and equipment are in show condition!

  • Review 6 (2023-09-11 - Rating: 5)

    I was pleasantly surprised to receive a same day service call when I contacted Ray Scudders Cesspool Services Inc., for an appointment to have my cesspool(s) pumped out. The owner, Bob, promptly arrived and immediately resolved my issue. He was friendly, honest, professional and reasonably priced. It was a pleasure dealing with Bob and I highly recommend his cesspool services company.

  • Review 7 (2023-11-06 - Rating: 5)

    Excellent Service!I can’t say enough good things about Bob…We needed our cesspool pumped immediately as weekend guests were arriving.Bob arrived promptly and took care of our issue.He was extremely knowledgeable, friendly and efficient. So happy we now have a company we can call with confidence for any future issues.

  • Review 8 (2023-11-21 - Rating: 5)

    Placed a call this morning to get service after I noticed water backing up into the shower. Woman I talked to at the office was very pleasant and accommodating, and was able to get me an appointment with Tom right away. Less than 2 hours later the clog was resolved, everything was explained to me, work was professional, and they didnt try to up-sell me anything. I will certainly be using them again when necessary

  • Review 9 (2022-10-27 - Rating: 5)

    Called Ray Scudders @ 6:30a when I realized my cesspool needed pumping ASAP. Bob (the owner) quickly called back and showed up at the time he promised. He provided honest, fast and excellent service at a reasonable price. To top it off, hes one of the nicest guys youd want to meet (and my dog loved him too)! Highly recommended! Thanks Bob!

  • Review 10 (2022-01-27 - Rating: 5)

    We highly recommend Ray Scudder!!! The entire staff is amazing and so helpful. Making an appointment was easy, and they came right on time. He was professional, kind, and extremely knowledgeable. This was our first time working with them and recommend them to everyone!! We will only use them moving forward.

  • Review 11 (2019-05-06 - Rating: 5)

    I can’t say enough about what a pleasure it was to do business with Ray Scudder’s ! This was the first time I’ve had any issues with my cesspool, and didn’t know a thing about servicing it , other then I had to call someone , fast . I had already made an appointment with another company but read a review and decided to call . When I spoke with Lisa , I knew right away that I was in good hands . She was wonderful ! Lisa listened while I told her what was going on , then explained everything and quoted me prices on all aspects of the servicing she thought I would need . Her husband , Bob , came the next day and once again I knew I was in the right hands . He was friendly , professional , and was done in no time . The job ended up costing me much less then I anticipated , which was fantastic ! Bob and Lisa are two of the most honest , professional , kind , and caring business owners I have ever met . I am a customer for life , and will highly recommend Ray Scudder’s to family and friends . Thank you Lisa and Bob , and God bless you !

  • Review 12 (2020-12-22 - Rating: 5)

    Ive been unhappy with prior cesspool companies, so I saw Scudders name mentioned and wanted to give them a shot. Called on a Monday evening and they had first thing Wednesday available for a non-emergency cesspool servicing. Bob arrived on time, explained what hed do, the costs and got to work. Both the office and Bob (owner) were really nice, HONEST and they didnt try to provide services that less reputable cesspool companies will attempt to sell you. (Literally pump your waste back in to aerate your cesspool.) By the time Bob left, I felt like I should have invited Bob to Christmas dinner. Again, theyre honest, good people, so we will definitely work with them next time. Merry Christmas Bob and staff!

  • Review 13 (2021-08-05 - Rating: 5)

    Short review: honest, fair, efficient, use them. Period.Long review: it started with a 2:00am panicked call from my niece that the basement was flooding because of water backing up. Roto rooter was called for an emergency service - MISTAKE - the guy said to turn off water main and fought we me about what a water main is, then did nothing, didn’t even attempt to snake and charged $380 for an “emergency call” - water slowly started to stop. Cleaned up. Called ray scudder immediately the next day / they were the only company who took the time to discuss then the office rep said she would send Tommy - 35 years with the company - because we needed to find the cesspool cover also. It was scheduled for after one in the afternoon but Tommy called around 9:30am since he was in the area and squeezed me in. I can’t thank him and this company enough.Don’t bother with anyone else. Give them a call first.

  • Review 14 (2019-07-28 - Rating: 5)

    Words can not express how grateful we are for the hard work of Bob from Ray Scudder! His wife, Lisa was extremely sweet to speak to and was able to get her husband to our house within 30 minutes. We are beyond satisfied with his work ethic, honesty and helpfulness :) my husband and I will be recommending him to our family and friends!!

  • Review 15 (2021-03-23 - Rating: 5)

    Bob (Owner) and Tom are an exceptional team. Our Septic is located 40ft down an 90degree angle and takes hard work to pump. Nothing fazes these amazing guys. From working in the pouring rain, to locating an elusive leaching pool, they were totally focused. I called 4 other companies who all declined the hard work before Bobs team came to the rescue. A shout out to Bobs wife who makes the appts who was helpful from the start. Their company motto is “we’re number 1 in the business of numbers 2’s “ - they are not wrong! Thank you

  • Review 16 (2018-01-01 - Rating: 5)

    I called Ray Scudder’s after reading all the positive reviews on Yelp, Google, and Nextdoor. Well, it appears that sometimes what you read on the internet IS true. I first spoke to Lisa and was about to start calling others to compare quotes when I realized these people already know my neighborhood, my neighbors use them and they were ready to come out the very next day at a very reasonable price. The next call was from Tommy, who immediately won me over. He was personal, attentive, and actually listened to my situation. I had to work, so my dad and brother stayed at my house to meet them. They had a similar reaction to Tommy and his associate. They located three pools in my front yard. They determined the first overflow was abandoned and the link between the main pool and the new overflow was blocked. They cleared the blockage and made honest, thought-out recommendations on how I should handle the abandoned block pool and what I can do in the future. I cannot recommend a better cesspool service. I’m so glad I know what’s going on now after living here for almost three years. Thank you!

  • Review 17 (2023-09-28 - Rating: 5)

    The entire experience, from booking the appointment to servicing of my system was remarkably positive and professional.Tommy, in particular, did a terrific job…..went above and beyond.

  • Review 18 (2024-02-08 - Rating: 5)

    With Scudders, you benefit from reliable, professional service to restore your system without delay. Consistent and excellent results.

  • Review 19 (2020-10-09 - Rating: 5)

    Wheres the 6 star button?Had a problem with septic gurgling, wanted to address it before it was a full blown emergency.Ray Scudder came the very next day (I called after hours), found the buried cesspool quickly, dug it out, emptied and treated it without issue and all for a very fair price.If you are shopping around, give them a call. You wont be disappointed!

  • Review 20 (2021-06-14 - Rating: 5)

    What other business can you call at 6:30 a.m. on a Saturday during the Summer and get a live person on the phone (who sounds happy to hear from you and grateful for your business) and who undestands your need and gets to your home by lunch time same day!!! 5 stars +++ for Scudder! Have used Ray Scudder several times... continue to be extremely pleased with their responsiveness and professionalism (thorough... made sure the job was properly done, consciencious... checked their work).

  • Review 21 (2022-09-18 - Rating: 5)

    What can I say but amazing service. Was on time. This is the first home Ive owned that has a cesspool and he explained everything to me as he was doing it and why. Answered all my questions. No BS and honest family owned business.

  • Review 22 (2017-08-09 - Rating: 5)

    Scudder was recommended to me by a neighbor and I was not disappointed. They took the time to locate my tank, since I have not had it serviced since I bough the house. They were friendly, professional and knowledgeable. I HIGHLY recommend them!!!

  • Review 23 (2022-02-08 - Rating: 5)

    What a fantastic group of individuals this outfit is. Gave 5 stars because there isnt a sixth one. Timely, respectful, affordable, communicative, I could go on. Strongly recommend these folks for your plumbing needs.

  • Review 24 (2018-07-19 - Rating: 5)

    The reviews were right! my husband who is typically dissatisfied with most services told me i had to write a review! they were extremely efficient knowledgeable and nice! would definitely use again and recommend!

  • Review 25 (2022-01-12 - Rating: 5)

    Scudders is the best! Had a yucky mess come up unexpectedly this past week and they helped us out right away!! So friendly, helpful, and efficient!!! Highly recommend!!!

  • Review 26 (2019-06-11 - Rating: 5)

    Weve been customers of this company for 43 years, I think. They have always been reliable, professional, competent and pleasant. Very quick to respond to emergencies.

  • Review 27 (2024-03-30 - Rating: 5)

    The best! Bobbie is the bomb, always shows, is highly reliable, conscientious owner, couldnt be a nicer person, fairly priced

  • Review 28 (2024-02-05 - Rating: 5)

    2-4-24Shout out to Ray Scudders Cesspool Service Inc. Called today for the dreaded pump out. Got an appointment this AM for this afternoon. A great thing. Tommy came out. He remembered me, my cesspool, how my backyard looked 2 years ago and what he had done for me then. Amazing! He talked at length about what my issue may be and came up with a plan of action and a future plan. He was patient, thorough and kind. Top notch customer service. Customer for life. Highly recommend! Thank you!Oh, cost for 2000 gallons and chemicals $680

  • Review 29 (2019-05-18 - Rating: 5)

    Tommy always arrives on time with a smile on his face. Professional and gets the job done. No extras you dont need. Only does what needs to be done.

  • Review 30 (2023-09-09 - Rating: 5)

    Called last night for service, tech showed up exactly on time, he was kind, patient and extremely knowledgeable. We had a huge block in our line, he kept his cool and fixed it, and drained our pools. The price was beyond reasonable, and the service was 10/10. Definitely recommend.

  • Review 31 (2019-04-22 - Rating: 5)

    New cesspool installed. Excellent service and craftsmanship. Great price.

  • Review 32 (2019-03-17 - Rating: 5)

    Honest family run business.Left message and got a call back within the hour.Same day service ,neat ,clean with reasonable rates.A1

  • Review 33 (2017-10-14 - Rating: 5)

    Great company to deal with and Bob is very honest and reliable. Highly recommended!

  • Review 34 (2023-07-11 - Rating: 5)

    The tech hadnt been to my house in over 8 years, but he remembered exactly where the tank was. Anyone can pump poop. An honest assessment of your usage is priceless. Great company.

  • Review 35 (2023-03-24 - Rating: 5)

    Great guy did a wonderful job. Highly recommended him.

  • Review 36 (2021-06-25 - Rating: 5)

    Great service. On time, professional. I would never recommend anyone else for Cesspool service.

  • Review 37 (2023-03-29 - Rating: 5)

    We called Ray Scudder after another company gave us a questionable assessment of our cesspools. When I called to make the appointment, the wife of the owner spoke to me for 25 minutes on the phone to try to troubleshoot the issue. She was so informative and patient! Tommy came to the house, explained everything he saw, serviced the cesspool, and was very professional! After the service call, I spoke with Bob, the owner, and he was equally kind and helpful! This is a company you can trust!

  • Review 38 (2020-01-15 - Rating: 5)

    Amazing response and always honest about everything they do. Would call them ever time I have a problem!👍👍

  • Review 39 (2021-12-18 - Rating: 5)

    Love Ray Scudder…. Can’t say enough good things about them!

  • Review 40 (2020-08-17 - Rating: 5)

    Top class people. Very helpful and prompt. Very highly recommended

  • Review 41 (2021-01-07 - Rating: 5)

    Always a pleasure doing business with Ray Scudders Cesspool Service! Courteous, professional service is always received from the time I call and set up my appointment until Tommy the serviceman pulls out of the driveway after completing the job! Highly recommended!

  • Review 42 (2021-03-23 - Rating: 5)

    Reasonably priced, friendly service. On time and reliable.

  • Review 43 (2019-07-20 - Rating: 5)

    These are my go to guys and gals. Pumping your cesspool is not cheap, but when you have friendly, informative and honest people do it, its worth it.. Remember, you get what you pay for. Hector and Tommy were great.

  • Review 44 (2018-11-23 - Rating: 5)

    Called on 11-19-18 and spoke with Lisa. Very personable and very helpful. Explained everything detail. Lisa even went back in her records and found that the previous owners had used their services in 2006 and knew the layout of the cesspool, overflow etc...It was purely by chance that I called this company after reading the reviews. I thought I’d have to wait a week or so for an appointment. Not so. Lisa scheduled me for an appointment after 2pm for the very next day. Tommy called before heading over to let me know his ETA and showed up less than 30mins later, and Hector, his associate, came a few minutes after. Both men were very professional. Very courteous and helpful. Explained everything in detail and even checked to see if a seal was broken on my toilet and took it from there. The men worked together like a well oiled machine. Took a full assessment of the situation and ended up saving me hundreds of dollars. Nicest and most professional men. I could not have been more pleased with their service and professionalism. Top notch. I’d refer Ray Scudder to anyone. PS: Lisa is the best! She really knows her stuff and there are no gimmicks. She returns calls promptly and is very helpful.

  • Review 45 (2016-01-28 - Rating: 5)

    The most honest and nicest folks you can find in our area!!

  • Review 46 (2016-12-16 - Rating: 5)

    Cannot recommend this guy ENOUGH. Took care of our cesspool woes. Whereas other guys we had recurring problems after every 2-3 months, we have not had a problem since Ray Scudder took care of us in January. God bless!

  • Review 47 (2021-07-28 - Rating: 5)

    Excellent service by nice and competent people.

  • Review 48 (2019-11-20 - Rating: 5)

    Awesome 👍 company, recommend highly

  • Review 49 (2022-04-16 - Rating: 5)

    Just really nice people!

  • Review 50 (2020-01-26 - Rating: 4)

    The job was satisfactory

  • Review 51 (2021-04-04 - Rating: 5)

    Great job!

  • Review 52 (2017-03-28 - Rating: 5)

    Excellent company

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