Avalon Roofing and Exteriors

Photo of Avalon Roofing and Exteriors

Located in Grand rapids, Michigan

Address: 5017 Division Ave S, Grand Rapids, MI 49548, United States

Phone: +1 616-420-9135

Rating: 4.1

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Gender-neutral toilets

Categories

  • Roofing contractor
  • Bathroom remodeler
  • Concrete contractor
  • Contractor
  • Deck builder
  • Insulation contractor
  • Kitchen remodeler
  • Remodeler
  • Siding contractor
  • Window installation service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-02-22 - Rating: 5)

    My house had developed a terrible leak! I went into their office on Division. They booked me a next day free inspection. The owner of the company showed up and spent an entire hour looking at the roof, checking the damage, measuring, taking pictures, and speaking with me in common sense terms. No sales tactics, no limited time offers no gimics and no fluff. He pulled a satellite report on my roof while he was there. He had material samples in his truck. He provided me the estimate I asked for and then also shared his honest recommendations about how to approach the leak. I did not expect this. He is a principal executive and Im sure a busy man who had better and more important things to do. But he treated me like a friend or a neighbor and showed care and concern for my home and needs. No wonder Avalon has experienced success and growth in West Michigan. When you can tell that a leader of a company places care for a customer first, you can expect those values have permeated into the staff and operations. I am looking forward to this roofing project with Avalon. Thank you Rick

  • Review 2 (2024-12-12 - Rating: 5)

    We got a new roof through this company and couldnt be happier. From the inspection, the quote, the ease of working with them, and the work itself it was a seamless and professional. They walked us through our options and helped us determine what was the best course of action. The crew doing the work got the job done quickly, did a great job, and were very respectful of the property.

  • Review 3 (2023-08-14 - Rating: 5)

    This is a follow up to my previous quote for windows with Avalon.The 2 windows are now installed. They arrived in a shorter lead time than expected. April in the office was very helpful setting up an installation time that worked with my schedule.Mike and Julian arrived on time and fully prepared to get the job done correctly. They took time to dispose of all waste and leave the work areas clean. Mike answered my questions and I am fully assured of the quality of their work.April followed up 2 days later by phone as to my satisfaction. The same day Will Harris, the sales rep, also followed up by phone.I am quite pleased with the quality of the product and the Avalon team effort to make this a good experience.I highly recommend anyone consider Avalon when seeking to have work done in their home.

  • Review 4 (2024-09-05 - Rating: 5)

    Read the most recent post it tells the true story of a great company that takes care and clears up any misunderstanding or work that may have been incorrectAfter this Post Avalona owner called me and apologized said he was not aware of material being left in my Attic, he said if he would have known or I would have called they would have taken care of it. Nevertheless he sent someone out the very next day of that conversation they went into the Attic and only found a few pieces of material. I had to apologize because I was misinformed by the electrician who went up in the attic I said there was two to three hours worth of work of material in the attic to get rid of when I asked him could he hand me a few boards down. He made me look like an idiot I got a chance to look up there myself when Avalon guys came over. They even moved material that wasnt theirs and took some materials from my front yard from a remodel that I just had done. I even investigated the supposedme by and seen the house the roof it looks absolutely great. My apologies to have a lot its workers and ownerI needed my bathroom finished I called everybody from Erie, Home Helpers, angie’s list and they were the worst and they tried to trick me and more than 10 other places to do home remodeling home repairs bathroom remodeling the whole shot and they all had ridiculous, way above cost, ridiculous estimates also they were more than 30 days out they couldn’t get it started until the middle month of September first of October and this was in the month of May.I had some work done by Avalon, but I was such a butt hole customer to them so I thought no way they’d come out to help or even give me a good estimate or good price. But man I was so wrong I called them up they were very polite about it. They knew who I was. Didnt say anything about me being a butt hole customer they just asked what I needed. They sent their guys out couple days later to give an estimate. It was just unbelievable. The estimate they gave me. It was way below everybody else’s and they got the work done in a few days. The bathroom is ready to use. Bathroom, the shower unbelievable, fantastic work.I am more than happy and so is my pocket , it looks perfect and when everybody sees it all they say is wow thank you Avalon and Dan, Rick and Loke for a beyond fantastic job before you make the mistake that I did call Avalon first for any work you need in your home on your property let Avalon do the job you cannot lose With Avalon.

  • Review 5 (2024-08-28 - Rating: 5)

    Very happy with the new roof! From the consult to the install, everything went smoothly and they did an awesome job. The crew was very professional. They took extra care on the clean up to make sure all debris was picked up. I would definitely recommend Avalon Roofing.

  • Review 6 (2024-11-03 - Rating: 4)

    I needed 2 skylights on my mobile home and the service was outstanding. I thought the timeline would put my project into the snowy season but they were ordered and received before they were expected. I’m extremely happy with them. The two men that were sent to install them did a great job and kept me informed as they were being installed.

  • Review 7 (2023-05-03 - Rating: 5)

    The crew headed by Francisco Paca did a awesome job installing my new siding! Franciscos installation suggestions were on spot and appreciated. My neighbors were impressed. His crew were professional in their work ethics. They arrived on time and cleaned up after themselves each day. Ive even received a call asking if I wanted to sell my home! Avalon needs to hold on to Franciscos crew. Thanks...Marti

  • Review 8 (2021-11-16 - Rating: 5)

    I contacted Avalon in the spring of 2020 to tear off and replace the shingles on my building. I didnt know at the time that the supports in the attic were in terrible condition and were not holding up the roof very well. It was built in 1910 and it was not done correctly at the time. The roof was actually sagging in the middle. When I met with Will, he explained to me the problem and was surprised we were actually in the building working.They raised the roof with putting the new supports in place in the attic. It looks 500% better than it has in the last 23 years and I know that we are safe working in the building. They tore off the old shingles and put the new ones on. It doesnt leak anymore and it looks great. The crews did fantastic work and they always cleaned up after they were done each day.Thank you very much for a job done well.This summer I had them replace the cedar shingles with white siding on the building. It looks wonderful.

  • Review 9 (2023-11-16 - Rating: 5)

    I love the work that I’ve had Avalon do on my home. My most recent project was to add rain gutters to the beautiful roof that Avalon also installed. My salesperson Mike V. was knowledgeable and was able to provide exactly what I wanted, and to my surprise they also have a lifetime warranty on the gutters! Their prices are competitive and the installers were very nice, they even installed my gutters in the rain. I’m very pleased with Avalon and will continue to use them for my home projects.

  • Review 10 (2024-09-21 - Rating: 5)

    I would like to give a shout out to Bret Conti. We were searching for a replacement contractor to do our stone work. He was very nice and was going to help us out. Unfortunately for him, our original contractor stepped up to finish the job. I wouldn’t hesitate to contact Bret again for any of our future needs or to recommend him to anyone else looking for Avalon’s services.

  • Review 11 (2024-06-28 - Rating: 5)

    I am extremely impressed with Avalon...specifically with Bret Conti. He was very knowledgeable and professional with regard to a roofing issue I had and was more than willing to provide very valuable advice as he tended to a leak. As an employee of a well-regarded company, Avalon couldnt have done better than have him on their staff. Ill definitely look to Avalon in the future for my renovation and repair needs with my home.

  • Review 12 (2023-04-11 - Rating: 5)

    Got our roof replaced by Avalon. Finished in 1 day tare off and reshingle. The color matches much better then before. 50 year warranty, top quality shingles, and the best service and sales advisors I have ever dealt with. They were friendly, honest, and very helpful. Would recommend to anyone looking for a new roof.

  • Review 13 (2024-09-12 - Rating: 5)

    We had a great experience with Bret Conti at Avalon. He was prompt, knowledgeable and communication was excellent. Though we held off on our project we will definitely be working with Avalon in the future!Michelle EAk Rikks

  • Review 14 (2023-01-17 - Rating: 5)

    I was referred to Avalon for a full roof replacement and couldn’t be happier with the experience. The sales manager helped me figure out the contract that works best for me putting my mind at ease, the roofers were so quick and had my new roof on within a couple hours. Everyone involved was so helpful, thank you!

  • Review 15 (2024-05-21 - Rating: 5)

    We had an unusual situation. We needed to repair an enclosure for our business dumpster. I contacted Avalon and talked with Bret. He was wonderful to work with from start to finish. Their masonry work was great. They were quick to respond from start to finish. Kept me informed throughout the entire process. I would highly recommend Avalon Roofing and Exteriors.

  • Review 16 (2024-04-01 - Rating: 5)

    I received a notice from Avalon on my door, regarding a free roof inspection. Rick Mead came out, from Avalon, and inspected my roof. Rick did not push a new roof on me, but said that I would likely need one, in the next few years. Rick educated me on the quality of the new shingles. He then gave me some prices.I decided to get a new roof, at this time. The Avalon workers came out eight days later, and replaced my roof. I am very happy with the new roof. Also, the workers did great clean-up work.Avalon replaced my original deck, and put a new, composite deck on my home, in 2018. I am very happy with this deck, as well.I would recommend Avalon to any homeowner.

  • Review 17 (2024-03-27 - Rating: 5)

    We had some storm damage and Avalon took care of it all! Roofing, Siding, Gutters, and windows, all done very well. Paco and his crew did a meticulous job re-siding our house. He kept us up to date with anything that came up along the way and gave us peace of mind that everything will be taken care of and done properly. His entire crew was friendly, helpful, and provided a great experience with beautiful results. On top of that, our sales man Ray, and April, Jen, and Amy in the office were very easy to work with, and quickly answered any questions we had. I highly recommend Avalon.

  • Review 18 (2024-06-24 - Rating: 5)

    I was very pleased with Avalon! They were professional all the way and even followed up to see how I felt about the job. I could not more highly recommend them. In fact I can say it would be a mistake if you dont use them. They will become your go-to roofer after your first experience. Mike Morrow

  • Review 19 (2023-02-28 - Rating: 5)

    Juan was very professional and accommodating explained everything from beginning to end. Installers were very professional as well. I Gould highly recommend Avalon to anyone. Great experience.

  • Review 20 (2023-05-26 - Rating: 5)

    Alavons window installation crew did an amazing job on my windows. They were on time and very respectful of my property. I would highly recommend them.

  • Review 21 (2024-03-09 - Rating: 5)

    Our sales rep, Justin, was very professional and knowledgeable, and even came by during install to check progress. The install team arrived at their scheduled time and finished quickly. Dumpster and material coordination was taken care of by Avalon. Avalon then came by after and did a final QC check. The whole experience was easy, arranged and completed quickly, and done well. Thank you! Would highly recommend!

  • Review 22 (2024-10-12 - Rating: 5)

    Aaron and Nalin did a wonderful job. Good work ethic and pleasant to interact with. We would use Avalon again.

  • Review 23 (2024-01-11 - Rating: 5)

    I am completely satisfied with Avalon Building Concepts, and I am grateful for the high quality, affordable work that they did at my home. We recently had our roof replaced by Avalon -- and the job was completed on time without a hitch. I would like to call out Justin and Tiffany for their excellent communication skills. They were attentive, kind, knowledgeable, accurate and fair in all of our interactions. I would be happy to work with Avalon again, and plan to connect with them this summer to do more work on my house.

  • Review 24 (2024-03-13 - Rating: 5)

    Avalon did a wonderful job on our new roof! The work was scheduled very quickly after we received the quote. The crew arrived early in the morning and were done by mid-day. Would highly recommend!

  • Review 25 (2023-10-09 - Rating: 5)

    We absolutely love Avalon construction what they did the people there were very straightforward congenial informational we could not find nothing that they did wrong the best installers very nice it explained everything they did their work was absolutely phenomenal I recommend this company for anybody as a whole Avalon workers treated us as if we were family. that is you know people went out of their way to ease our questions and our worries best people on earth I highly recommend anybody to give Avalon the opportunity to be of service for them Superior quality workmanship thank you Avalon. I tried to enter the wonderful people that did our soffit and face the board they had a nightmare to work with and now it looks absolutely professional best people in the working businessAl and Donna C.

  • Review 26 (2024-03-07 - Rating: 5)

    We had a tree fall into our yard over the fall and it pulled our gutter down a little bit. It wasnt until late winter that we realized that the board connecting the gutter to the roof had been pulled down by the heavy snow and rain. We contacted Avalon Roofing and Exteriors to come and give us a free quote, and thats how we met Chase. He is very friendly, one of the most down to earth people Ive ever worked with. He was very upfront about all costs and fees and never tried to upsell us. We look forward to working with him on this and future projects.

  • Review 27 (2022-03-22 - Rating: 4)

    Update 4-20-21: actively working with an employee to resolve these issues.Update 3-22-22: It has been nearly a year since Avalon reached out to me to fix my roof issues. I had water streaming in during winter snowfall and melt cycles during periods of heavy snow ever since the installation of the new roof in Summer of 2018. 2021-22 marks the first winter since their roofing expert came out to examine the issues I had been requesting they address since the first ice dams started appearing and causing water streaming issues into my home and carport.For some context, my roof used to be a pitched, bitumen and gravel roof and did not have serious ice dam issues before now. I specifically called upon Avalon as an expert organization in commercial and residential roofs to provide a solution, whether to patch and lay down a new tar roof, or to change it into something more traditional. The solution their sales team recommended was to reshingle the entire roof, but that led to new issues like these ice dams which I never before experienced to this magnitude in my six years of living in this house prior (and that winter was fairly mild if memory serves). This issue was getting so bad, I had water streaming in through my fireplace brick facade, through the ceilings, and it was even raining snowmelt water inside my carport!I explained all of this to Rick (in addition to some details about the initial roof construction process that also caused me grief), who reached out to me in March of 2021. Rick, who I understand to be the owner, worked with me, addressed my concerns, and indeed, after having their roof whisperer out to reshingle and add some new sublayer to the area of concern, my issues with ice damming reduced by at least 95%. Did I have some water streaming in? Yes. But in the future, I may invest in a snow melt system to take care of the other 5%. The rest of the roof looks professional. Not as perfect as I would like, and I may still have some internal damage in the walls I cannot see, but given the effort Rick and company put in to making this right after I left this company a very negative review prior, I have adjusted my rating to four stars out of five. It has been a difficult and drawn out process until now, but once Rick got involved, I felt like this was someone who sincerely wanted to take care of my issue, no matter the outcome, whether I improved my outlook of Avalon or not.

  • Review 28 (2022-03-17 - Rating: 5)

    William and Wesley were great to work with. They were very up front with what had to be done and the length of time that it would take. The guys that did the work were very polite. William and Wesley answered all the questions and concerns that we had. They were here all 3 days and helped make sure that everything was cleaned up.

  • Review 29 (2024-01-17 - Rating: 5)

    I had Avalon do the roof on my garage in spring of 2023. Mike V came out and took the time to answer all my questions and gave me a reasonable quote. He wasnt pushy and was patient, honest with his responses. The day I was scheduled for was pushed back due to rain and I had to go out of town during the job. The project manager sent me pictures each step of the way and let me know of anything unexpected before continuing with the project. The quality of work was very good.

  • Review 30 (2023-01-17 - Rating: 5)

    Mike at Avalon is very knowledgeable about the roofing industry. He explained and laid out the whole process. The installers were likewise. They did the roof in a day and a half and cleaned up well.

  • Review 31 (2023-09-25 - Rating: 5)

    From the first contact after our home sustained massive hail damage, Ray was responsive, easy to work with and patient as I made many decisions of style / color for items on the home that Ive never had to do before. The roofing team arrived as scheduled at 7:30am and worked efficiently all day and completed the entire roof and clean up by 6:30pm. Wow! The crew was pleasant and cleaned up after and could not tell they had been there working. We are scheduled for the next phase, siding, gutters, etc. Looking forward to having the work completed soon. The office staff for scheduling and insurance work have been easy to work with and very pleasant. I would definitely recommend Avalon.

  • Review 32 (2024-04-03 - Rating: 5)

    I am so impressed with Paco and his crew. They just completed siding our home and it is just beautiful! I had resisted siding my 100+ year old home because I preferred the look of painted older homes, but I have completely changed my mind. My home looks better than it ever has. Paco communicated throughout the whole project. His crew was professional and demonstrated craftsmanship and care in every detail, and it was evident that they like their work. Gracias guys!

  • Review 33 (2024-02-28 - Rating: 5)

    We are in desperate need a new roof! An employee of Avalons came to our door with information about Avalon and telling me they do free estimates (and it was truly free!). We set up an appointment with her to have someone come out to our home, on our time, to give us an estimate. Kenzie was the most polite person there could be. He told us everything he was going to do. He took pictures of our roof and explained everything very well to someone who has no idea about roofs. His explanation on why it was bad and how it was damaged very well. Then after that he showed us all the materials they would be using on our new roof. The material they use is very well made, very durable, and would probably out last the house itself lol. He worked with us on financing, asking us what amount of payment would work for us and after a couple days we heard back from the company about moving forward with everything. The one thing that we loved the most is that we wouldnt have to make our first payment till four weeks after the job was complete (if I remember correctly). They will dispose of everything for us after and its not added to our final bill! I couldnt say enough positive things about this company! Very highly recommend!

  • Review 34 (2024-02-13 - Rating: 5)

    Mike V came out on today to quote possible repair/ replacement for my roof. He was on time, friendly, professional and honest. It felt like having a friend over, instant trust and connection. I would highly recommend Avalon Roofing and Exteriors for all your roof and siding needs.

  • Review 35 (2023-03-30 - Rating: 5)

    We had a new roof installed today by Avalon. We are beyond impressed with the roof and with the installation crew! In addition, we were stunned by how fast it happened. In just five hours they removed the old roof, installed the new roof, and thoroughly cleaned up. Our sales representative, Emilio, was also amazing. He was honest and straightforward regarding our needs. You can believe it when Avalon advertises that customer care is their top priority. 💯

  • Review 36 (2023-10-17 - Rating: 5)

    Avalon roof replaced my roof in 2022 April, the roof was professional installed, there team combined with salesman, customer service, good coordination on materials delivery, a big crane truck drop and secure half the materials on top of roof, installation teams with more than 10 persons, finished within two days nice and neat, bushes were protected, all garbage were picked up, nails not left on ground. The next day there site inspection person came walk through the job make sure the qualify. Later there was a small leak found through utility room chimney and called the customer service crew were sent immediately next day and fixed it. A year later 2023 October there are some minor thing need touch up and contact the company customer service and issue resolved within two weeks. Awesome service with professional roof installations, a trustful team to work with, the entire experience is very positive.

  • Review 37 (2023-04-20 - Rating: 5)

    It is scary when you have a large job needing your attention. I didnt have to worry. When Doug Draper went over what Avalon would do and the cost...I WAS SOLD. They did an excellent job. I had a problem with my ceiling that turned out to be my responsibility...the product manager, Ray, came and said he would fix it. He explained why there was a problem, but said he would fix it for me. Now, who does that anymore? But, back to the quality, professionalism and expediency, I am telling you, you cannot beat Avalon. I highly recommend them I am almost sorry I dont have another roofing job for them. (I said almost.) Again, Avalon is the best. No, I dont get a cent for this recommendation. I dont do reviews often...but Avalon deserves this one. Do yourself a favor and call them and give them a chance to show you what they have can do for you.

  • Review 38 (2023-10-25 - Rating: 5)

    I sit on a condo board in Walker Mi. We hired Avalon Roofers to do a new roof over one of our units. Avelon was timely and reasonable with their pricing. One of the residents in the unit was particularly pleased with the work crew’s diligence and workmanship. She mentioned how thoroughly they cleaned the property after each work day. Doug Draper was also very helpful instructing us how to maximize the life of the new roof

  • Review 39 (2024-10-11 - Rating: 5)

    Kinsey was very knowledgeable and personable. He was attentive to our needs and budget restrictions and took the time to explain our options

  • Review 40 (2023-06-02 - Rating: 5)

    We recently had Avalon do an extensive exterior project involving siding, gutters and windows. We were extremely pleased with the results. The quality appears excellent, with especially careful attention to detail. Everyone who did the work was friendly and courteous, and the job was finished in a timely fashion as promised. In particular we appreciated our communication with Paco who led the siding team and Aaron and Justin who did the gutters. We would highly recommend Avalon for any exterior project.

  • Review 41 (2023-01-18 - Rating: 5)

    Working with Avalon was a wonderful experience. A new roof and gutters were a huge investment for us and we had no idea where to start or who to talk to. Avalon was highly rated so we gave them a shot. Mike V. came over within a day, walked us through everything, and provided an estimate. He was very honest and genuine. That is what sold us. We were ready to roll with the project when he left and we love the results. I can sleep at night knowing my roof and gutters will be fine for years to come. Try Avalon. You wont regret it.

  • Review 42 (2023-07-06 - Rating: 5)

    From the first, my husband and I were incredibly pleased with the level of professionalism and promptness shown. Doug was very honest and took extra time to explain everything and answer all of our questions. Then? Carl showed up prior to his crew to ensure he knew any potential issues that may arise along the way. He and his crew were courteous, polite and very diligent as they worked on a very HOT day! Communication was constant throughout the day and options were given as well. All in all, I cannot say enough wonderful things about this company. They are honest, fair, thoughtful and highly skilled. Thank You Thank You Thank You Avalon! Our home is safer, more secure and far more appealing because of you.

  • Review 43 (2023-02-06 - Rating: 5)

    We worked with Will and the Avalon Team was terrific to work with. Our situation was a bit urgent, as we had developed a roof leak. They were able to fit us into their schedule quickly and made short work of the project. Replaced the whole roof and did attic insulation as well, they were very professional and always communicated on the project progress. Would highly recommend.

  • Review 44 (2024-03-04 - Rating: 5)

    Excellent customer service. I called for same day service to have counter flashing done on the chimney and to replace a piece of soffit. Lorenzo was very efficient and polite. In and out really quick with a reasonable charge for the service and expedition of services. Would definitely use them again and highly recommend. Thanks Lorenzo and avalon.

  • Review 45 (2023-10-05 - Rating: 4)

    The presentation sold us on Avalon. The guys came out on schedule and worked all day in the hot sun. They completed the job, cleaned up and it looks fantastic. They followed up to make sure all the nails and debris was picked up. The roof will outlive me and its one less thing to be concerned about. I recommend.

  • Review 46 (2022-12-16 - Rating: 5)

    I just had Avalon Building Concepts install new laminate flooring in my home. They removed the old carpet and installed vinyl flooring in three bedrooms and my living room in one day. Sam and his crew were very professional and hard workers. Tom called me that night to make sure I was pleased with the work. My floors are beautiful and I am so happy I had them done. I would like to thank Will Harris for his help in arranging my request. Five stars

  • Review 47 (2022-10-07 - Rating: 5)

    My experience with Avalon has been excellent. I was referred to Avalon by a family member who had a roof put on, and have had two roofs put on since then. One on my house before moving, and one on the house that I purchased. All experiences were very good. I worked with Mike V. when I had my last roof put on, and he was attentive to getting all the details and arrangements made, creating an experience that I appreciated very much. I would recommend Mike to anyone thinking of putting on a roof, to get courteous, kind, and complete information, to make a good decision.

  • Review 48 (2021-09-24 - Rating: 5)

    I contacted five roofing companies in Grand Rapids for estimates on replacing the roof on my home.I decided to go with Avalon Building Concepts because of how thoroughly Doug Draper explained Avalons process to me and also his encouragement for me to ask questions.He handed me the paperwork and roofing samples along with his card and assured me he was available seven days a week for questions. I tested his last statement and he was indeed available 7 days a week.A day later I signed the papers, decided on the color and a day after that they called me with the date and time they would begin.The crew Avalon sent to do the job was terrific. They were professional, courteous and respectful of the property including my yard art. They also seemed to enjoy working together and kept everything picked up throughout the day. I was impressed with the entire process and thrilled I had made the right choice. I should also mention that I love the new roof. Thank you Avalon Building Concepts!

  • Review 49 (2023-08-30 - Rating: 5)

    We are very pleased with the work that was done. The people that did the work were very prompt, they were here from 7am till 7pm everyday. They were courteous and very respectful to us and our property. We would definitely recommend Paco and his crews, and Aaron and Elijah for the great work that they have done. Thank you all, and thank you to James for recommending this company.

  • Review 50 (2022-08-23 - Rating: 5)

    I had Avalon out to inspect my roof for hail damage. Jesus came out and went over the process with me. He was very informative. The insurance adjuster denied our claim but Jesus is fighting for us to get a second adjuster. He’s been super and Avalon has been very helpful and understanding through this process. We look forward to working with Avalon and would strongly recommend these guys. They definitely have the customers best interest in mind!!!

  • Review 51 (2022-10-04 - Rating: 5)

    I moved from Florida, have been in my home for almost a year. Yep After getting several window companies to give me estimates for all my 20 year old windows and 2 sliders to be replaced, I met Will Harris the sales rep for Avalon. Will spent time, answering all my questions, presenting the company’s product, and left my home after 2 hours with a signed contract. The price is fair, quality is very good, and unlike other Companies, the custom windows will not take 6 months to be completed. I am excited for my windows to be installed before the snow is falling! Will has been in contact with me throughout this process, keeping me updated, which I really appreciate!

  • Review 52 (2023-08-01 - Rating: 5)

    Avalon replaced our roof quickly and professionally. The team that came out to do the work had an absolute blast and it was so great to see them enjoying their work. The roof looks great and we have had several compliments from neighbors. Will cerentainly be quoting with them again when its time for our siding and windows.

  • Review 53 (2023-12-14 - Rating: 5)

    I had Mike V come out and look at some potential issues with my house regarding water damage that may have come from the roof. He was completely honest with me and pointed out where the issue may be and some improvements that could be done with the house but may have been out of scope for the company. He was a breath of fresh air from the sleezy salesman that is only trying to make a buck and had a candid conversation about what could be the issue and possible next steps. If I have a project or improvements I will 100% go with Avalon Roofing and Exteriors.

  • Review 54 (2023-01-17 - Rating: 5)

    I had Avalon replace 5 windows in my 2 downstairs bedrooms. Doug was quick to stop by and provide me with a quote. He was very detailed and professional about my options. The crew that performed the install was professional and clean. The windows are great! I no longer need to run a space heater in either these rooms to keep from freezing at night!

  • Review 55 (2024-06-15 - Rating: 5)

    Aaron was an amazing guy. So polite, professional and right to the pont. Aaron and Tiffany treated me like family. The gutters look amazing and work like they should.

  • Review 56 (2023-03-29 - Rating: 5)

    They did an awesome job! Removed old shingles, replace a couple of 4x8 sheets, and re-shingled the house in a day. Cleaned up and left the place looking great. They followed up the next day to make sure we were happy with the job. Great price! Awesome customer service! I would call and ask for Doug Draper. Him and his team hit the ball out of the park.

  • Review 57 (2021-02-09 - Rating: 5)

    Avalon did an excellent job putting a new roof on our house. The crew was extremely hard-working and efficient as they tore off the old roof and installed the new one. We really liked dealing with Will. We met him when he gave us the quote for the roof -- he was very friendly and low-pressure. He kept in constant communication with us throughout the whole installation process, to make sure everything was going well. When the project was finished, the crew did a great job cleaning up the job site. Highly recommend.

  • Review 58 (2023-01-19 - Rating: 5)

    Initial contact for estimate was with Omar. He was on time, knowledgeable and professional. The estimate was reasonable for a 98 year old homeowner. The installers worked hard and were polite and courteous. After the gutters were installed we were visited by James who went over everything that was done. I would highly recommend Avalon Roofing for any home project.

  • Review 59 (2024-01-05 - Rating: 5)

    Avalon did an amazing job on my roof it looks awesome and the workers were very Professional. The job was done in a timely manner. I highly recommend using this company.

  • Review 60 (2023-01-20 - Rating: 5)

    We recently had our roof done by Avalon, with Will as our go-to manager. Will was phenomenal- very personable, kind, responsive, and knowledgeable. From consult, to installation, to follow up afterwards, he was available and helpful. We’re happy with the timeliness and quality of the job done. We would recommend Avalon and Will.

  • Review 61 (2022-10-11 - Rating: 5)

    Jeff was a very friendly professional and polite person to do business with. The workers were polite and professional. They worked quickly and efficiently. The work was top rate and we are very pleased that we chose Avalon to put gutters and leaf screens on our house. It has been a great home improvement and a great company with great representatives to work with.

  • Review 62 (2021-04-30 - Rating: 4)

    My roof was overdue for replacement,. Having experience working with roofers as a general contractor in the past, I had trouble getting roofers that I hired over the years to come estimate, let alone do my work.My neighbor had Avalon replace their roof. With my past experience and knowledge with roofing/ siding, I liked the work I saw. I met with Will and within a couple of weeks had them replace my roof!Will is personable, polite and professional. The workers are diligent and polite. Others with the company I have spoken with have been responsive and good to work with. I would hire them again and have already deferred them to several others.

  • Review 63 (2021-03-11 - Rating: 5)

    Avalon installed a new roof for us about 14 months ago. Will came to our home to talk about roof installation. Rather than interview anyone else regarding a new roof, we decided to go with Will & Avalon at our first meeting. Will was extremely knowledgeable, capable and assured us we would have the best roofing crew. Will measured our roof with a drone! On the scheduled day, Will arrived with the crew, was available for any questions we had, was available throughout the day & came back later to check in with us. We had a lot of confidence in Will. The crew did an amazing job, starting & completing the roof in one day! They were very careful, picked up all the old roof shingles & nails and the crew leader came back early the next morning to check the job & check for any remaining nails. We have an excellent roof because of Will & his crew! Thank you!

  • Review 64 (2022-04-12 - Rating: 5)

    Avalon installed a new roof on our home this past Friday. The sales person William Zambrana, and Wesley were friendly and professional. William provided pertinent information in details concerning the new roof product and installation procedures. After meeting with the sales person my husband and I felt at ease and confident to move forward with the purchasing of a new roof. Avalon arrived Friday morning just as they promised they would, and by the afternoon, they completed the installation. They finished the work in a timely manner. The crew did a great job cleaning up any debris laying around. My husband and I are very impressed and satisficed with the service we received and our new roof looks very nice and well done. Thank you Avalon for excellence service. We look forward to enjoying our new roof for many years to come.

  • Review 65 (2022-11-05 - Rating: 5)

    The crew was very professional and worked quickly to get the roof installed. I would recommend them for any project. I just met with Will Harris from Avalon to discuss a deck staining project, he was very thorough and went over all the options with us, which I appreciated. Great company to work with for your home improvement projects!

  • Review 66 (2023-02-04 - Rating: 5)

    We went with this company for gutterInstallation. So far our experience has been top notch! Their customer rep Will is professional, down to earth, not your typical pushy salesman! We had different circumstances and needed to think about the quote. He did not push back but guaranteed the quality and workmanship of their company! Would highly recommended!

  • Review 67 (2017-09-05 - Rating: 5)

    This company was great to work with! The sales guy Dave was fantastic. Helped us deal with our insurance company and got our roof covered due to wind damage done this spring. The communication after that was a little rough but not entirely their fault as my husbands cell stopped working. The crew came out and did a fantastic and quick job in one afternoon. And Dave stopped by after to make sure everything was done correctly. Over all our experience with Avalon was as smooth as it could have been. I would absolutely recommend this company.

  • Review 68 (2023-03-10 - Rating: 5)

    Avalon did my girlfriends roof and they were great! I was home while they did it and they made sure to clean up great cause they seen me out with my dog and I mentioned his paws. We worked with Doug who was great. I would recommend Avalon for your roofing needs.

  • Review 69 (2024-02-07 - Rating: 5)

    I had Avalon do insulation board, siding, gutters, and new doors. Rick made some recommendations on the siding that other companies did not. House looks great when it was finished.

  • Review 70 (2024-06-03 - Rating: 5)

    Emilio is a fabulous sale representative not pushy sales rep at all EXPLAINED EVERYTHINGWORLD NEEDS HONEST PEOPLE LIKE HIMLEMMY AARON DOING WORK kind professional CLEANED UP AFTER THEMSELVES EXPLAINED PROCESS JOEY SERVICE REP KIND PROFESSIONAL. OFFICE Staff very kind great follow up

  • Review 71 (2023-01-06 - Rating: 5)

    Our 1860s era home was in dire need of siding. With me and her in our 70s, we are too old to climb up on a ladder and paint a 2 and a half story house. Avalon did a great job putting on vinyl siding. We are quite pleased. E and Doug were both professional and Paco and his crew were a delight to work with. We highly recommend Avalon to everyone!

  • Review 72 (2023-03-31 - Rating: 5)

    Had Avalon come out and put gutters and gutter covers on my house. Their products, prices and installation were second to none! Their work looks perfect! Our installer, Aaron, and his partner did the whole job in about 7 hours. Even with a couple of weird challenges, they made it look so easy. We havebour cable and phone wire that had to be moved, and, Aaron wad concerned that after relocation, the wires looked like they were too low hanging over the driveway. He toyed around with avcouplebof ideas, and was able to mount the wires up high enough to not be a problem. They also had to put a downspout thru our front deck. They made it look like the downspout was there before the deck was built. Our salesman, Will explained everything thouroghly to us and offered 3 different options for our gutters and covers. Not a bit of pressure to buy the most expensive one, and, he explained how long we would have to wait before his crew could get to us. Theyre very busy and we know why! Dont even bother with the big national companies! Youll be much happier with Avalon

  • Review 73 (2022-09-29 - Rating: 5)

    I was very impressed with Avalons service. Doug set up the whole service and he was very professional when I had questions, got back to me immediately, communication was great! Roof was done quickly and looks wonderful. The guys that went on the roof were wonderful also. Sorry I dont know their names but very hard workers! Thanks so much Avalon, I would recommend them!

  • Review 74 (2017-07-06 - Rating: 5)

    Avalon installed a roof on my home and garage last year. This year I had a front entry door installed and I am very happy with how it looks. The crew for the roof was here bright and early and worked throughout the day. They worked together really well. The clean up was best no nails laying around.The front entry door was done this year by two very professional friendly installers. They asked a few questions during the installation got right to work and knew exactly what they were doing. They were finished in two hours. The front door looks amazing and I love the way it looks.

  • Review 75 (2022-08-03 - Rating: 5)

    Hired Avalon for 3 projects (roofing, siding & windows). Roof is completed....waiting on the other 2 projects. Jesus was great to work with...knowledgeable and honest! Roof was completed in half a day...they even changed out rotted OSB over the garage... you can tell they want to do it the right way. They worked organized and no mess was left over. Siding and windows are coming soon...will leave another review once installed. Very happy customer!

  • Review 76 (2017-04-13 - Rating: 5)

    We just had our new roof installed and are very happy with the outcome as well as the customer service. Jesus, our salesman, was very informative and when he told us the time frame we were very happy that what he said...he meant! We had the whole job done in one day and the clean-up was great. We went from interview with Jesus, to installed roof in less than a week. The crew did a great job. Would definitely recommend Avalon Building Concepts to anyone.

  • Review 77 (2022-12-12 - Rating: 5)

    I chose Avalon for my roof and was very glad that I made this choice. James came out and walked through the entire process with me and even returned upon the completion of the job. While there were a couple of minor issues at the completion of the job they were rectified quickly and completely. The roof makes the ouse look 100% better and I Cannot say enough good about this experience!

  • Review 78 (2021-04-05 - Rating: 5)

    My wife and I had Avalon replace our roof. We truly appreciated Jonathans patience in the discussion/quote process as a family medical emergency required a couple meetings to be rescheduled. And the crew that stripped and replaced the roof was truly amazing and amazing to watch. They started at 8:00 am and cranked it out in a day. Very good cleanup job as well. I thought the price was very, very competitive and the roof really does look great.

  • Review 79 (2021-11-23 - Rating: 5)

    We had both a new roof and windows installed by Avalon and I couldnt be happier. Their professionalism and quality of products shows. Their crews were very respectful of the property, did an excellent job of cleaning up afterwards, answered all of my questions before and after, and were willing to start the window install in a specific area of the house so we could shuffle the dogs around without distressing them too much. I could not be happier with their work and warranty.

  • Review 80 (2022-08-08 - Rating: 5)

    Had a roof leak in the middle of the night on July 4th. We were planning on reroofing the house and installing gutters on the other 2 sides of the house this summer anyways. I emailed Avalon that night that I needed a quote for a new roof. The next day I was contacted by one of the ladies in the office. She said someone could stop by at 7 p.m. that evening. She also said it would probably be 6 to 8 weeks to schedule for the work to be done. Will Harris came by that evening and inspected everything. He found that the leak was coming from one of the vents in the attic and put a plastic tub under it for me. He quoted me a price comparable to ones I had gotten last year and told me that they would be able to schedule to have it done in a couple weeks. By the end of the week I was left a message to call and schedule the date of the job. I stopped by that day to drop off the deposit. I had a concern with the contract but Will was giving a quote and couldnt be reached. The owners personally came out and took care of the issue. One of them also scheduled the job for the following Thursday. The materials and dumpster showed up on Wednesday, the roofers were there the next day at 7:00 a.m. to start work and the dumpster was removed Friday morning. Will showed up about 9 a.m. on Thursday to check on things and said hed be back at the end of the day to follow up. Before leaving he went to the neighbors on both sides of the house and left a card for them to contact him if any debris needed to be cleaned up in their yard after the job was done. That evening he inspected everything and cleaned up the yard some more. He also walked around the house with a magnet and got a few more nails. He said they would be calling in a couple weeks to schedule the gutters to be installed.I got a call August 2nd from Aaron asking if it would be ok to come by around 2 p.m. to install the gutters. Aaron and Eric showed up and knocked it out in a few hours. Two of the nicest guys to deal with. In fact, everyone I dealt with through Avalon was very friendly and eager to make sure you were taken care of and happy with their service. The reason I chose Avalon was because of the reviews. I know they cant please 100% of their customers and some customers just cant be pleased no matter what. The majority of the reviews are positive and thats exactly the kind of service I got from Avalon Building Concepts. I will be using them again in the future.Will also texted me after the gutters were done saying he will be doing a final inspection next week and address any concerns I have.

  • Review 81 (2021-03-20 - Rating: 5)

    I had a new roof installed by this company, including tearing off several layers and disposing of (they even removed 2 old satellite dishes I wanted gone). The price was shockingly low for my expectations and they even did the financing work for me.Unfortunately, all the materials were delivered the day before the Covid-19 shutdown, and they respectfully were unable to do the work the next day as planned. They did keep me updated on when they were able to resume work.About a month later, they had their crew out and my roof was done in just a little over a day. So far it seems flawless, with no leaks or worry, and if there was, I have their special warranty that transfers to the next owner if I were to sell the house.The only issue I had was a pitchfork that was taken by mistake from the crew, but they bought me a new one and dropped it off. If I had any issues, I think I can depend on this company to resolve it.Thank you Will, and the rest of the Avalon team for the great work! I plan to use their services again for the next project I cant tackle by myself.

  • Review 82 (2023-01-20 - Rating: 5)

    James Adams, walked me through every step that was needed to be done when it came to getting a new roof and gutters, whether it was on the phone or in person. After the work was done, he came back to the home to look over the quality of the work done. With great knowledge, pricing and quality Avalon gets a 5 star! Thank you!

  • Review 83 (2015-11-19 - Rating: 5)

    Avalon did a great job. I have no complaints. Jeremy was a great guy. He got me financed for my new roof and thanks god he did or else I would not have been able to afford it. The workers were great, my neighbors even told me how much they cleaned up after themselves. I have a lot of work to do on my house and will definitely think about talking to Jeremy again about a bathroom remodel once I get done with the insulation above my ceiling. But the roof looks beautiful and I know it sounds strange but I like to sit on my deck and just admire the roof. So I cant say enough about everyone at Avalon. And I used them because they are in my neighborhood. I like to use local businesses.

  • Review 84 (2022-10-03 - Rating: 5)

    The other week I had Will Z. come out to my house to give me a quote on some work related to the house chimney. It turned out to be a really good interaction and I learned a couple of new things. He was professional and very thorough with the steps of what needs to be done and how.Im still in the process of getting quotes from a couple more places since Avalon has been one of the first contractors to stop but they seem to be a good one.

  • Review 85 (2017-10-02 - Rating: 5)

    I had my home power washed and had some mold and moss growing by the shingles along the roof line. I researched a service provider and gave found Avalon, and they called me ten minutes later. Rob, the estimator came out quickly and was professional and helpful. It was a small job but it is important to get it done before the job becomes a big job. Avalon was nice and helpful. They explained everything and special ordered the material to correct the situation. Randy was amazing, and had a partner with him for the install and was super friendly. They cleaned up well, and even swept my street. They had drop clothes in my driveway to collect any debris. Im highly impressed.

  • Review 86 (2021-04-28 - Rating: 5)

    I was working on a tight deadline to have some work done to my roof. Will Zambrana came out to assess and gave me a very economical option to have my roof completely redone. We did not feel the need to shop around for quotes after talking with Will...his professionalism and down to earth sold us. Very satisfied with the new roof and the quality of work performed. Will definitely work with Will and the Avalon team on any future home renovations. Thanks again For making the process easy and painless Will, we love our new roof!!

  • Review 87 (2023-04-13 - Rating: 5)

    Will was great to work with he made sure we understood the work that needs to be completed and eased our minds. He cares about his profession and his clients best interests even if it doesn’t result in a sale. I will highly recommend working with Will to family and friends.

  • Review 88 (2022-05-09 - Rating: 5)

    We had wind and hail damage to our roof. I called and met with many roofing companies. Wesley Howard from Avalon Roofing & Exteriors came out and met with us and the insurance inspector. Wesley was a great help throughout the whole process. The roof was repaired and it looks great. I would definitely recommend Wesley and his company to anyone needing roof repairs. Wesley was very helpful, friendly, and he made us feel at easy throughout the whole process. Thank you Wesley!! You guys did an awesome job!!! You guys rock !!!

  • Review 89 (2023-02-02 - Rating: 5)

    Chris and Jesus did an amazing job on our ten beautiful windows. There’s no more draft, they worked with us, inspected our roof for freeAfterwards too! Very friendly and easy to work with! Thank you and We will come to Avalon in the future as well!

  • Review 90 (2021-03-27 - Rating: 5)

    James was great to work with. He answered all our questions and made sure the work was completed to our satisfaction. He made a point to include both my wife and I to make sure everybody was happy. We had a new roof, face boards, and gutters put on. It’s ~40ft to the peak over my walkout basement and the pitch is high so I needed a company that I felt could handle the job. James convinced me I could trust them, and he delivered.With any large project there are going to be issues that pop up. It’s how the company handles them that makes the difference for me on the outcome. There were some box ends that didn’t get replaced, one cracked board, a gap I didn’t like, and some confusion from the on-site crew on if the porch roof gutter was included. The crew was respectful and assured me everything would be worked out. James handled everything and it was resolved quickly and without question. I couldn’t have asked for a better customer experience.The on-site crews were polite and did their work without ever needing anything from us. They asked us where they could park vehicles and equipment, cleaned up, and for such a large project it was not at all disruptive.I decided not to have some of my rake edge boards replaced mid-project because I liked the original design. Without me asking James adjusted the final bill to reflect the reduced scope, and it was a noticeable reduction, not a token gesture.The house looks new, we got exactly what we wanted at a fair price, and the company was easy to work with. I highly recommend Avalon!

  • Review 91 (2022-03-01 - Rating: 5)

    Had the door between the house and the garage replaced as it was hard to shut (original to house built in 1959). They did an awesome job, on time, polite, neat and very knowledgeable. New door is perfect. And they didnt balk at my watching them work... This is the 4th job I have had Avalon do for me and they will be the first I call for the next project.

  • Review 92 (2018-01-29 - Rating: 5)

    I went to Avalon Builders to get a new roof. They sent out Justin to give me a quote. He was friendly, knowledgeable, and he made sure I knew exactly what was going to happen. A few days later his crew came out to work on the roof, everyone was very friendly. The work was done well and quickly. The cleanup was very thorough. I would recommend these guys to anyone!

  • Review 93 (2017-11-20 - Rating: 5)

    Avalon was very friendly. I had multiple people out for estimates on my roof and when Ryan came out I could tell he was genuine in what he was explaining. He walked my roof and explained the damage I had present. He made me feel comfortable with the company and process. I was pleased that when I decided I wanted to finance it was simple and I had an answer in what seemed like minutes. When the installation crew arrived, they started tearing off my old roof right away. The whole roof was completed in two days. Minimal landscaping was damaged around my home, and a few nails were found, but it was nothing to get excited about. The new roof truly finishes off my natural cedar home.

  • Review 94 (2022-04-14 - Rating: 5)

    We had a tree fall on our roof in a recent storm.Emilio and his staff did a wonderful job. They were on time and kept us notified exactly when they would be able to do the work. They cleaned up the job site and were very pleasant. Our roof looks great and the price was reasonable.

  • Review 95 (2022-04-26 - Rating: 5)

    Most definitely the Best around. Within my budget and William kept in constant contact with me. Within a week of my deposit roofing has been dropped off and waiting for Mother Nature to be more agreeable. UPDATE: The Roof took 1 day to tear off and put on! It Matches my siding beautifully. Now waiting on gutters and insulation. Again...Best around

  • Review 96 (2024-11-25 - Rating: 5)

    This company put a new roof on my home recently. They were very professional and explained the process and showed me exactly what I was going to get. They were in and out in 1 day and did a fantastic job! I definitely recommend Avalon.

  • Review 97 (2022-04-14 - Rating: 5)

    Worked with Matt their sales representative for quote and scheduling. My job was delayed a few days due to adverse weather but it is Michigan. I was told the crew would arrive by 7:30am and they were here at 7:15 putting tarps around the entire house and over all the flowers and bushes. Plywood sheets were also placed over (laid, not nailed) any windows and doors for protection. The plywood was also added to the side of my three roof dormers to protect the siding. The job was completed in one day installing 55 square of shingles. When they left entire area was cleaned completely of nails and any debris into a dumpster. The workers were fast , friendly and very polite. Matt was in communication to ensure the job was to my satisfaction at all times.

  • Review 98 (2018-05-09 - Rating: 5)

    Avalon just finished our new roof and they did an amazing job! We have several other projects for them to complete, but the roof was the 1st. Jonathan at Avalon is amazing. He is honest, personable and makes himself available to his customers, even at night. We hope that the rest of our projects go a smoothly as the roof. Great Experience!

  • Review 99 (2023-01-24 - Rating: 4)

    Will Zambrana was easy to work with and has been very responsive. Any time I had a question or concern he took care of it to my satisfaction. My neighbors were having issues with a contractor and I recommended contacting Will. They have had their windows replaced and are awaiting new siding. They have been happy with their service so far as well.

  • Review 100 (2022-03-11 - Rating: 5)

    We currently have not completed our purchase but plan to get roofing work done by this company. We had Tyson out here to do an inspection and he did a great job walking us through our various needs and some anticipated timelines as well as giving us direction on what he would consider priority. He then walked us through the roofing process with a diagram that was very helpful and then was able to supply us with a good estimate on redoing a fairly damaged section of our roof. Me and my wife enjoyed his professionalism but also his easygoing personality.We are optimistic about our roof and excited to have our needs met.

  • Review 101 (2022-10-26 - Rating: 5)

    Jeff was great-always checking in and made some good add recommendations. The opportunity comes on service. Jeff told me it would be 3wks before the gutters would be installed but after a month I followed up to be told someone would be out later that week. After a week passed and no follow up or install, I called again to be told again someone would be out later that week. Again, nothing. The third time was the charm in this situation as when I called again someone came out later that week. I understand project timelines flex, but a follow up that they are a bit later vs me always checking in would be helpful. I had similar experience when we had gutters installed in 2020. Overall, great salesman and we now have our go-to guy! Thank you!

  • Review 102 (2018-04-27 - Rating: 4)

    I had a good experience with Avalons salesperson Ryan, and their installers did a great job of installing the new roof. The finished roof looks great. my only reason for not giving a 5 star rating is the person they sent to clean-up my yard was not a good representative for Avalon. the concept of doing whatever the customer needs was lost on him.

  • Review 103 (2023-02-27 - Rating: 5)

    These guys were fantastic! They were there quick and had it done in one day and it looks great! Im a local Realtor and they helped my clients get this done with multiple options for payments, which was great for our situation, Will was professional and courteous, and is always there when I need him! Theyre definitely my go-to!! Thanks a bunch guys!

  • Review 104 (2018-03-12 - Rating: 5)

    I used Avalon for my roof, insulation and hot water heater. I was so pleased with the roof and how it looks. My home was much warmer this winter with the insulation and utilities were cheaper! The hot water tank was installed and the city inspector said he was very impressed at the work Avalon did and he has not seen work like that in years. Ryan Perry was absolutely amazing to work with. He is very patient and spent a lot of time making sure i got exactly what i needed. My sisters are both getting there roofs done with Avalon. They both think Ryan walks on water. He was by far the most professional and personal out of all our other companies we had quote. If you choose Avalon ask for Ryan Perry.

  • Review 105 (2018-05-04 - Rating: 5)

    We couldnt be happier with the job they did! When Billy Webb came over to inspect our roof he was very professional and assured us it would be done within a week. When the crew got to our house they didnt waste anytime! Before I knew it they were cleaning up. We would recommend Avalon Building Concepts to anyone who is looking for great, fast, and a professional company!

  • Review 106 (2016-05-31 - Rating: 5)

    From start to finish Avalon was top notch. Great service and quality work. Avalon continues to impress at every step. No hassle and worry free. Salesperson was polite and accommodating, work crew was quick, clean and able to complete our roof in one day. We will be contacting Avalon for future projects. Thanks again Avalon!

  • Review 107 (2018-02-06 - Rating: 5)

    My old home had windows that were originally installed when the house was built. Of all the problems they were giving me, the draft I was getting during the winter had to be dealt with. I was referred to Avalon from a friend who had work done so i felt comfortable. Jason was able to give different solutions and after nailing down my needs, I went with ply gem premium series and to make Cleaning easy, I kept them all double hungs. I need to get my siding done in the future and Avalon is who I will be contacting.

  • Review 108 (2016-12-20 - Rating: 5)

    We did the roof ourselves before so it wasnt professionally done. It was getting about 20 years old and it was starting to leak in the front porch. I decided to get it professionally done. I got a few quotes, but I liked that Avalon offered a flat rate and financing options. The workers came in and out in one day. They replaced some of the boards that needed it without charging extra. The workers were very professional and Avalon was accommodating with the dumpster, which was a very nice surprise.

  • Review 109 (2021-09-03 - Rating: 4)

    The roofing crew was very good workers, did a diligent job cleaning up and went the extra mile to make sure job was well done. Will H and Matt W were very presentable and honest with the work that was done. Highly recommend going with Avalon for roofing projects

  • Review 110 (2023-09-21 - Rating: 5)

    Excellent service and quality work. I will definitely recommend getting work done by Avalon to anyone I know needing work done on their home. All the ladies in the office were very helpful and friendly as well. I would add photos, but Im not sure how to do that 🤦🤦

  • Review 111 (2022-08-22 - Rating: 5)

    Emilio at Avalon did a new roof installation for my grandma, Lois Rose. The crew was amazing! Got it done fairly fast, and cleaned everything up nicely by the end of it! Would recommend to anyone. This was in the Grand Rapids area.

  • Review 112 (2022-03-17 - Rating: 5)

    William and Wesley were terrific. They came by did the inspection and hired the best people to handle our roof repairs including the removal of the solar panels. They supervised the reroofing and cleanup of our site. Installing the solar panels seemed like they are better than the original.Thank you for a great job all completed in three days. I will recommend their service to anyone who needs repairs to their home.Roy Theiss, Stockdale, TX 7816

  • Review 113 (2018-02-21 - Rating: 5)

    Avalon Building Concepts, Inc. has and is the Absolute Best at what they do! Their crews came to put a new roof on our house and did a phenomenal job. From start to finish everyone from sales to building, to billing was awesome! You couldnt ask for a better organization to work with and We Highly Recommend them to everyone! We will be working with them again in the future A+

  • Review 114 (2022-11-05 - Rating: 5)

    Mike my window installer was very professional and considerate along with his assistant Julian during the time they were at my home installing my windows. Will Harris was the rep who worked with me on the time frame of getting my windows installed. He was very professional and very patient with me in helping my decision to get my windows installed.

  • Review 115 (2015-04-29 - Rating: 5)

    Avalon was able to offer a competitive quote while offering superior customer service and a fast completion time for my roof and siding project. Moreover, the GAF Golden Pledge Warranty that they offered was superior to other warranties that I could find. Larry the project manager was easy to communicate with and answered all of my questions. The crew, particularly Mickey, did a great job and were friendly and courteous. The roof looks fantastic.

  • Review 116 (2015-12-07 - Rating: 5)

    We recently had Avalon Building Concepts put on a new roof for us. We were very pleased with Jeremy who initially came out to give us an estimate. He walked us through all the steps since we are new home owners and werent familiar with the process. We felt comfortable going with Avalon for our new roof. Our leak is fixed and we are happy with how it turned out. If we have future home projects we would use Avalon again.

  • Review 117 (2021-04-29 - Rating: 5)

    We were in terrible need of a roof and called around and got some estimates. But the salespeople that came out were subpar. Out of the blue I met Will Z. and he was AMAZING!!! He told me he works for Avalon and he would be happy to help with a quote. He was very professional and not pushy he listened to my concerns and got us a great quote. He even showed up to make sure the crew assigned to the job was there and ready to go. And thats why I give 5 stars.! If there were more to give he deserves it! A True Star!!! Thanks for everything Will!

  • Review 118 (2016-06-23 - Rating: 5)

    Avalon moved very quickly on ordering and delivering the windows. When they arrived they were installed over just two days (15 windows) very quickly, very efficiently and with no mess. One window was misaligned and one screen was damaged but these were fixed within a couple of weeks and all 15 windows look great and are functioning perfectly. We would recommend Avalon to any one who asks for a reference.

  • Review 119 (2016-07-14 - Rating: 5)

    There is not a more difficult person than me to satisfy and Avalon did it. I put them under a microscope in protecting my gutter guards and landscaping, as well as cleanup, and they did a magnificent job. We have remodeled most of our house and wanted the roof to measure up to the rest - they made it happen, in spades. The people were polite, they followed up on all my concerns before hand and during the time they were here, and they were price competitive, despite everything they had to do to make me happy. I have walked the roof, inch-by-inch, and found nothing about which to complain. They actually built boxes around my hydrangeas to protect them and the fine mesh of my gutter covers did not have so much as an impression. When they left, you could not even tell they had been there except for a beautiful new roof. Kudos to Avalon.

  • Review 120 (2022-01-27 - Rating: 5)

    We really enjoyed working with this company. They made the process for our window installation very convenient. Our service rep Will is a gem at Avalon from the start he let us know our ideal outcome for our project was a top priority!

  • Review 121 (2021-03-29 - Rating: 5)

    Had a door installed with Avalon and the process was great from start to finish. Will was a great resource that ensured my wife and I was comfortable with the process and knew what to expect at all phases of the project. Great work and I will be sure to use Avalon on future home remodeling endevors!!

  • Review 122 (2017-12-08 - Rating: 4)

    Earlier this year we got a quote from Avalon as we prepared to get our roof done. When we were ready we got several quotes from a couple roofing companies but Avalon beat there price while providing better materials. We hired them and the job was completed in one day with no mess left behind. I would recommend them to anyone.

  • Review 123 (2018-03-15 - Rating: 5)

    Today we had Avalon Building Concepts come out to give a roof estimate. Ryan Perry was the gentlemen who explained our various options. His knowledge and expertise was exceptional. We are having Avalon install our roof and using there financing.Ryan is very personal and pays close attention to what we were looking for. I am so glad to have the comfort he provided with his level of information he has. He is wonderful to work with. Choose Avalon and choose Ryan!!!

  • Review 124 (2023-11-29 - Rating: 5)

    Had 15 windows installed over three years in my old farm house.Each time the installation was fast and professional. I would use them again for future needs.Craig

  • Review 125 (2018-01-30 - Rating: 5)

    Avalon did several jobs for me. They did a excellent job. Ryan Perry was my sales Rep. Ryan was very knowledgeable about the work I needed done. He was great to work with. I would recommend Avalon and Ryan Perry for all your home needs. Thank you Pamela S.

  • Review 126 (2022-08-22 - Rating: 5)

    Doug from Avalon recently sold my in laws gutters. They were extremely happy with the professionalism of Doug and his team and asked me write this review for them. I will definitely be contacting Doug for any needed work on my home. Thanks Avalon.

  • Review 127 (2023-04-28 - Rating: 5)

    Will was super friendly, knowledgeable and professional. A true joy to work with. The crew worked hard and did a very solid job. We were very happy with Avalon!

  • Review 128 (2016-09-01 - Rating: 5)

    We were losing shingles over the last few years, but the straw that broke the camels back was when it started leaking in my favorite room. We reached out to a few different places and Avalon was the only one that responded. We were glad that Jeremy went on the roof and told us how old the shingles were. The three seasons room is not leaking anymore and we are glad that we found a company that we could put our money behind. We were appreciative that we had such a quick response. We had buckets and towels out just preparing for the next rain storm. The crew they had out here working on the house was fantastic. They were very courteous, personable and accommodating.

  • Review 129 (2018-03-12 - Rating: 5)

    Need new roof and several windows replaced. Just finished the quoting process with several local companies. Working with Ryan from Avalon was great! He provided several options to work within our budget and we were able to select one that provides all the work we need without sacrificing quality. Looking forward to getting the work done a.s.a.p. Will update the review after work is completed.

  • Review 130 (2018-02-08 - Rating: 4)

    Everything was great with the workmanship, clean up and friendly staff. Only small issue was a lack of communication between the Avalon rep and the crew. We had discussed several time that I would need the gutters removed so Avalon could put the new ones up. The roofing crew did not get the memo and cut in the metal strip at the bottom of the roof to the old gutters which should have come down at the beginning of the day. So when I came home I had to tell the crew to take the gutters down, leaving a strip of metal that had been cut in around all the old gutter nails. Not cool, but when the gutter man came he covered the cuts up with the new gutter. So it just compromised the strip a bit because the cuts did not really have to be there if they had communicated the plan the Avalon rep and I had discussed several times. The same thing was present with the gutter guy. I had discussed several times that I would be using some units to collect the water from the gutters into 50 gallon drums. When the gutter guy arrived he had no idea what I was talking about, so I had to work with him with the arrangement that had been discussed several times prior. Ive seen several posts for Avalon that insinuate the same type of problem--communication. Just make sure you work with your rep to get communications locked up between him/her and the people doing the work. But the work was good, price good, and we are happy. Thanks Chris.

  • Review 131 (2023-01-28 - Rating: 5)

    Ive worked with Will Harris at Avalon, he helped us with our cement walkway. He has always been professional, courteous and honest. Always responsive, I would highly recommend working with him!

  • Review 132 (2018-02-10 - Rating: 5)

    I had my windows installed by Avalon. They were competitive with the price. Not the cheapest but by far not the most expensive compared to other quotes!! Jesus my salesman was very knowledgeable about the windows and I felt confident in his word and the company. Everything he said went the way he said it would. Couldn’t be happier with my windows!!! Highly recommend Avalon to all my friends.

  • Review 133 (2023-10-28 - Rating: 5)

    Thank you Avalon for hosting the wonderful community trunk or treat event. It was a fantastic way to bring the neighborhood together for Halloween fun. We appreciate your commitment to our community 🎃🌟

  • Review 134 (2023-02-09 - Rating: 5)

    Have had all of the windows done and the entry doorway replaced. This team is so great to work with. Very responsive. Also very forthright with cost and manufacturer issues and time lines. I will continue to go to them, first, for work on my home.

  • Review 135 (2018-11-06 - Rating: 5)

    Avalon just finished the roof on our house. It looks spectacular. I had lost a dozen shingles due to a storm, and some others had failed because of a manufacuring defect. I expected that Id just have to grit my teeth and pay for a whole roof. Whe Dave came out, he said you should make a claim. Ill help with the process. Be patient, because I think part of this can be covered under storm damage if you can afford to wait a little. Avalon then invested their time to fully research my roof to discover that all the roofing products used up top were long since discontinued and no longer matchable or replaceable. Avalon made the case to my insurance company. They were amazing, and between Avalon and Allstate, the two companies figured out how to replace the roof for the cost of my deductible. It took a few months but was practically painless. Avalon always called with status updates. So did Allstate. Avalon worked with the shingle manufacturer to come up with an architectural shingle that approximates the shade and texture of the newer garage roof. It was specified to the same quality as the previous roof (maybe even better). The team that came out worked from morning until after dark. They then meticulously raked the yard with magnets to keep metal debris out of my grass. Cleanup was first rate. This company seems to care for their customers. Very professional. Im glad I found Avalon and called them.

  • Review 136 (2018-09-28 - Rating: 5)

    Avalon removed and rebuilt our deck. Billy, who issued our quote, was lovely to work with: respectful of time, our wishes and ideas for the new build, and full of good insight on ways to make the project attractive and safe. We did not feel pressured in the least, and everyone in the quote and coordination stage were incredibly professional.When it came time to do the actual work, the demo and construction was done by Kuba. Kuba is respectful, timely, a good communicator, and does really quality work. You would be hard pressed to find someone who outworks him. Everyone at Avalon is great, but Kuba really won all our future business with Avalon. My husband and I were thoroughly impressed. The work is lovely and feels very strong. A deck that used to scare me is now my favorite place to be! I would highly recommend them to anyone looking for quality work from trustworthy people.

  • Review 137 (2022-01-04 - Rating: 5)

    The representative for Avalon was honest and very friendly. He arrived on time and explained what choices I had for insulating my walls in my condo. Even tho I’m not going to insulate my interior walls I appreciated the time and effort he put into the consultation. Patti

  • Review 138 (2021-09-29 - Rating: 5)

    The roof installation, we had completed by Avalon was amazing .So professional, and organized. I just had Tyson Potter come out to my home,for another job with Avalon .He was very friendly and very professional. I recommend hiring Avalon for any of your future projects.Ask for Tyson Potter.

  • Review 139 (2021-04-24 - Rating: 4)

    In 2019 we requested information for replacing our siding. Will Zambrana promptly returned our call and met with us. Will brought a lot of information, went over all the options and then toured the outside of our house (in the rainy weather). He also made recommendations. During the installation, he called several times to ensure all was going to plan. We had some issues during installation and Will made sure the issues were addressed. Will is very professional, caring and treats you like you are his #1 client. He still calls occasionally to check on us and to see how we are doing. I would do business with him again.

  • Review 140 (2017-07-18 - Rating: 5)

    We contracted with Avalon to replace one window, two doors, and our roof. We chose them based on neighbor recommendations and competitive price. Juniors crew did an amazing job on our roof and the doors/windows were great. The sales pitch was a little high pressure, but other than that nothing negative to say.

  • Review 141 (2018-02-10 - Rating: 4)

    They seemed to do a pretty good job. They gave me good details before they started and thoroughly explained their process. I felt confident there was a lot of oversight and they had good people, products, and systems to get the job done quickly and effectively. My only ding against them is that I live out of state and I asked twice if I could get pics of the job just to see what it looked like finished. I wanted to share in the excitement. No one ever sent them :/ Other than that they seemed to do good work, cleaned up the job site, and their billing department is super polite. Would recommend them to others.

  • Review 142 (2013-11-12 - Rating: 4)

    Avalon replaced the roof on our house and garage. The salesman was knowledgeable and provided the information we needed to make a good decision without pressure. The workers who replaced the roof were prompt – they showed up on time and worked hard throughout the day. Overall, the people we encountered were helpful, knowledgeable and very professional.

  • Review 143 (2013-07-06 - Rating: 5)

    I called Avalon for a free estimate on some water damage to my bathroom walls due to a leaking roof. I live in one of those old homes with low roofline in the bathroom, and was told by the contractor who built my garage that the roof could not be raised to install a shower. Well, when I mentioned this to Justin, he surveyed the roofline outside, and convinced me that Avalon could do the job. I was ecstatic at the thought! After the all the financing was done, which was a pretty easy process, they began the work, and raised the roof and installed my new shower! No more leaky roof. Their work is quality, and the service is too. Whatever issues came up, Justin was there and they made it right. They also installed custom gutters, and two windows. My family and I are very pleased. I will definitely use this company again for the future projects I want to get done. And highly recommend them to anyone. Avalon Rocks!

  • Review 144 (2022-05-19 - Rating: 5)

    I enjoyed how easy it was to work with these guys. William and Wesley were amazing and made sure to get back to me quick and roof was installed in 2 weeks. They helped work with my insurance to help get that for the deposit and then they continued to help with financing for the rest.

  • Review 145 (2017-12-21 - Rating: 5)

    Was in need of getting my roof done. Ryan from Avalon came out and took a look and said that based on the shingles he could work with my insurance to see if they could cover the roof. Ryan met with my insurance adjuster and was able to help get my insurer to cover the roof! When they were able to get to my roof they were done in a day and a half. I would have never thought of having my an adjuster take a look at my roof to see if it would be covered under my plan. Saved me a lot of money!

  • Review 146 (2018-07-25 - Rating: 5)

    Great company from top to bottom. I received three quotes. They have allot more to offer than just our roof. With that in mind I wanted to continue doing business with them. He gave me a price at my home, he mentioned the crew would be out in a couple weeks. 1 week later the crew was ready to rock. 2 days later they were gone. The roof loop is great. Pretty happy here.

  • Review 147 (2022-04-26 - Rating: 5)

    I hired Avalon roofing to do my roof.Will Z and Thomas lambert and Wes were with me the whole process. The roof came out great and Will and Thomas came to do a walk through and pick up the materials that were left. Great company and great guys.

  • Review 148 (2013-06-18 - Rating: 5)

    I recently had a new roof installed by Avalon Building Concepts. . As a retiree, I need to make sure my money is spent on the right things, and I get the most for my money. Avalon was recommended to me from a couple of sources. Their estaminet process was complete. I was shown reviews by past customers, their license, insurance, warranty, product line, etc. It was a complete process, and very professional. I also got two other estaminets, one was exactly the same (warranty was lower), and one the cost was lower. I decided to go with Avalon, because I felt I was getting more for my money.The crew came and worked from 9:00 a.m. until 7:30 p.m. the first day. They were quick, professional, and hard workers. I was mowing the grass and stayed away from the house until they left for the day. The job was not completed, (I was told it would take two days, so I wasn’t surprised), so before I mowed I walked around the house, to see what I had to pick up before I could mow. I was stunned to find there was absolutely nothing in my grass, no nails, paper, not even a piece of single!! They finished my roof the next day, and the results were amazing. I am very pleased. The salesman returned to make sure I was satisfied with the job, and I also received a follow up survey (from another employee) to make sure I was satisfied with the results.This company is professional, and trustworthy, I will call them first if I need any more work done, and they will be the first company I recommend to family and friends. Thanks Avalon!!

  • Review 149 (2021-09-16 - Rating: 5)

    I have used Avalon Building Concepts over the years for various jobs including roofing of garage, skylight repair, house roof repair, and recently fencing in my backyard. And on all occasions I was more than satisfied with the work that they did, with the professional employees they sent to my home and with how quickly they did the work around Michigan weather!!!! I will stick with them!

  • Review 150 (2023-08-01 - Rating: 5)

    We had a need to increase our attic insulation to increase our energy efficiency. Avalon did a thorough inspection and quoted us a fair price for the work performed.

  • Review 151 (2022-08-23 - Rating: 5)

    I had an inspection done by Kyle T. for weather damage done to my roof. The insurance company denied my claim, however when I do end up getting my roof redone I am definitely going to go with Avalon because of Kyle. Exceptional young man, treated me with the utmost respect and did everything he could to help with the insurance claim

  • Review 152 (2014-05-06 - Rating: 5)

    We called Avalon for a complete bathroom renovation, due to severe water damage from a few burst pipes and an ice dam. They worked us in even though they were booked solid. It took several weeks but eventually they gutted and rebuilt our entire bathroom. Its marvelous! Their workers worked hard and gave us exactly what we wanted. We will definitely recommend Avalon to anyone needing renovation work done, and will use them in the future.

  • Review 153 (2024-06-05 - Rating: 5)

    Amazing customer service, went out of their way to get us our roof! Workers had our roof done in one day and were super nice!

  • Review 154 (2023-01-23 - Rating: 5)

    We had Avalon replace the windows at my grandmas house and they came out great. Emilio helped us out with getting a good deal. Would recommend.

  • Review 155 (2018-01-23 - Rating: 5)

    I was very impressed with the professionalism of the entire staff at Avalon Building Concepts. The workers completed my roof in one day, and they were so neat that you would have never known that the roof had been stripped and replaced! I would highly recommend Avalon to my friends and family.Christine BontCaledonia, MI

  • Review 156 (2023-07-09 - Rating: 5)

    We worked with Wes and he was very thorough from start to finish. Answers all my questions and is very knowledgeable about roofing. I felt going with Avalion because of his professionalism.

  • Review 157 (2023-02-23 - Rating: 5)

    It was a pleasure working with James, he was very knowledgeable, informative and answered ALL of my questions. I would recommend him to assist with any future clients. The job your company did on the house was great. I am more than pleased with the work that was completed!!!

  • Review 158 (2023-10-27 - Rating: 5)

    Once insurance company approved the job Avalon scheduled me immediately and had my roof completed in less than one week one short rain delay but they kept me updated crew showed up at 7:30 a.m. were all finished before 5:00 roof looks fantastic

  • Review 159 (2023-12-04 - Rating: 5)

    Avalon came out and did my roof, window, and back screen door. They did an excellent job on everything and the screen door is better than I would have expected it to be.

  • Review 160 (2021-02-09 - Rating: 5)

    I had Avalon come out and give me a estimate. Jesus was very professional and informative. The install went just as he said. The crew was very respectful and tidy. The clean up was awesome!!! Highly recommend Avalon.

  • Review 161 (2023-02-04 - Rating: 5)

    I had Mike V. out to my house. He was professionally and very informative. He helped me make a choice that I am extremely happy with. I would use Avalon in the future and I highly recommend Avalon

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