Advanced Plumbing Concepts, LLC

Photo of Advanced Plumbing Concepts, LLC

Located in Grand haven, Michigan

Address: 13470 152nd Ave, Grand Haven, MI 49417, United States

Phone: +1 616-638-8551

Rating: 3.8

Services

  • Repair services
  • Cash only
  • Credit cards

Categories

  • Plumber
  • Bathroom remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-06-19 - Rating: 5)

    Mark and his team worked swiftly to resolve our incorrectly installed tankless water heater that was malfunctioning just 18 months after our new home build. The original plumber installer was not responding and I reached out to Advanced Plumbing to review my situation. Within just a couple days they worked with the equipment manufacturer to obtain a replacement unit under warranty, corrected wrongly installed exhaust and intake pipes and properly completed the installation of the unit with other missing equipment., including check valve and small water conditioner to reduce future required maintenance and help ensure smoother operation.Advanced Plumbing made my bad situation ( no hot water) their priority and in resolved it within two business days

  • Review 2 (2024-10-24 - Rating: 5)

    They did a great job on our bathroom and wetbar. Mark responds quickly. We are very happy.

  • Review 3 (2024-05-22 - Rating: 5)

    Water was shooting out from an outside pipe. I called him at 8:40 at night, he told me to send a photo. I did and he told me how to fix it with a screwdriver! Fixed by 9 pm and no charge! Honest and dependable it’s the only plumber I recommend! Second time I’ve used him! Thank you Mark!

  • Review 4 (2022-06-06 - Rating: 5)

    We recently purchased a home in Spring Lake and within the first four days of occupancy, the sewer pump failed due to flushable wipes from a previous owner. Advance Plumbing Concepts was recommended to me by the Village of Spring Lake. I gave them a call and they were out to investigate the problem the same day. Mark was very communicative, efficiently organized the sewer pumping, pump replacement, and electrical work and had us up and running again the next day. He made sure we were aware of the pricing prior to completing the work and provided very professional service. I would highly recommend giving them a call for your plumbing needs.

  • Review 5 (2022-02-22 - Rating: 5)

    Came out on a Saturday in terrible weather to replace my water heater. It was an emergency and I had called 4 different providers. They were the first to respond and were very fast and friendly under difficult circumstances. Alec was great and the install took about an hour. Cleaned up the area and youd never know he was there except for a nice new water heater. Really appreciated the quick response and great service

  • Review 6 (2021-12-17 - Rating: 5)

    Everyone else doesnt call back, cant fit in a small repair, doesnt answer the phone. Mark responded immediately, and scheduled an appointment for the next morning, called an hour before to say the crew had an emergency job and they would be an hour later, and Eric and his partner did a great job in less than 45 minutes. Id recommend these guys to anyone. They are my go to plumbers now.

  • Review 7 (2023-09-05 - Rating: 5)

    I did not have water for two days over the holiday weekend. I talk to them at 8:30 Tuesday morning by 2 o’clock. They had water back for me. Very polite and professional! Cleaned up after themselves and did a super job! Highly recommend this company to anybody!!

  • Review 8 (2020-01-15 - Rating: 5)

    During the last stages of our kitchen remodel we discovered a faulty hot water valve under our sink which meant we couldn’t complete our sink installation in a timely manner. This company was recommended to us and they bailed us out. This meant that the delay was kept to the very minimum and we were very very appreciative! Kudos to the crew who were on time and very pleasant to deal with.

  • Review 9 (2019-04-20 - Rating: 5)

    We had an urgent plumbing issue at our house just after normal business hours on a Friday.. Good Friday, actually.. and were struggling to find someone who could come out right away. I found Advanced Plumbing on a Google search and called. Mark was out of town on a trip, but he quickly made a few calls and got two of his guys to come right out to our house! We were so relieved. They were friendly and professional, were able to fix our problem quickly and we didnt have to go all Easter weekend with our water shut off. WHEW. Thank you guys so much!! I will definitely send anyone your way who asks about plumbers.

  • Review 10 (2019-02-01 - Rating: 5)

    I cant say enough good things about this company...we had a clogged pipe and they came out the next day to work their magic. Their customer service skills are awesome and their communication is just as good. They were the first company I tried calling and they were very accommodating. I am so pleased that I was able to work with them and look forward to using them in the future (just maybe not such a messy job). Thank you!!

  • Review 11 (2017-02-28 - Rating: 5)

    I was in need of a plumber when I removed an old toilet to discover water damage in the underlayment. I knew I would call this company from previous research as he had very good reviews which is very important to me. Hopefully my review will help others make their decision as well. Mark came out and could not have been nicer and very thorough. He knows his business and he answered any and all questions I had. He replaced the flange which had been broken and discussed with me how to fix the water damage in the flooring. His prices were extremely reasonable as well! He is very friendly, approachable and professional. He will be my go-to guy from now on. I plan on doing other projects and will definitely call him again for those! I even ripped out the entire bathroom floor (with all the hundreds and hundreds of evil staples!) cleaned up all the mold and damage and put down a new underlayment all by myself which Im pretty proud of!

  • Review 12 (2019-03-26 - Rating: 5)

    Customer service is phenomenal..... Was able to text questions and response was immediate and friendly and pricing extremely reasonable..... This business should have a 5-star rating..... If it wasnt for somebody rating it one star that wasnt even a customer . I am very happy to have selected them for my plumbing job. Mark is certainly dedicated to genuine customer satisfaction.Mark is accessible and knowledgeable offering expert opinion and advice thru every step of the project...it is apparent he truly cares both about his craft but most importantly about his customers. His level of service, compassion, and dedication is remarkably rare to find.

  • Review 13 (2022-12-26 - Rating: 5)

    Hands down the most impressive experience ever. They were prompt, accommodating. The tech was amazing. Burst pipe, diagnosed and corrected in less than an hour. Highly recommend Mark and his team!!!!

  • Review 14 (2019-10-08 - Rating: 5)

    Recently moved to a new (to us) home out of the Grand Haven area. Still use Advanced Plumbing Concepts as Mark and his crew continue to impress. Prompt service, fair prices, honesty and accountability. Thank you for all you do!

  • Review 15 (2019-10-15 - Rating: 5)

    We were in a pinch with a rental property that needed a pilot light reset bc the renters couldn’t figure it out. Advanced Plumbing go there in a few hours, lit the pilot and didn’t charge us because it was such a small job! Will call again and again with other plumbing needs. Thankful.

  • Review 16 (2015-04-29 - Rating: 5)

    Not the most expensive, nor the cheapest. Hired for a really $hitty job. Answers the phone. Calls back. Leaves messages. Text messages. Called a dozen plumbers, and over 1/2 never returned a call, one no-showed (twice), and a handful more clearly didnt want to do a job and would have preferred to replace a faucet or clear a plugged trap rather than spend 2 days elbow deep in rotting cast iron and confined spaces. Worked well with other tradesperson to get job done. No mentionable issues outside of the normal compromises in a remodeling situation. Good enough to consider again for future work.

  • Review 17 (2015-09-21 - Rating: 5)

    Great experience with Mark! My hot water heater died and he saved the day! Thank you for you help so quickly! Honest, trustworthy, fast and efficient. I highly recommend Mark and his crew.

  • Review 18 (2015-04-20 - Rating: 5)

    I had an emergency during a floor installation at my house today. Called Mark, he had people there quickly, and they worked through a difficult situation to get me back up and running. Nice people. Good Plumbers!

  • Review 19 (2020-09-30 - Rating: 5)

    Had an emergency situation and they were out here extremely quickly. They were able to quickly determining the issue and everything was resolved. Overall the crew was awesome, friendly and extremely helpful. I highly recommend advance plumbing!

  • Review 20 (2023-03-30 - Rating: 5)

    We are incredibly happy with the fast, professional service we received from Advanced Plumbing Concepts! We will definitely be calling them for all of our plumbing needs in the future.

  • Review 21 (2016-12-12 - Rating: 5)

    Very efficient, called on a Saturday and got an appointment Monday. Does business using texts, which is great because I was able to send images of our issue. Would definitely use again!

  • Review 22 (2024-07-12 - Rating: 5)

    Mark did a wonderful job with our irrigation back flow testing, thank you!

  • Review 23 (2016-07-20 - Rating: 5)

    Great work. Nice people. Fast and efficient. Beautiful portfolio of complete remodels. Their vans with the big wrenches are cool and catchy too.

  • Review 24 (2023-11-22 - Rating: 5)

    Eric and Alec were professional and FAST. I am very pleased with this company

  • Review 25 (2015-04-30 - Rating: 5)

    The repair was done quickly, the clean-up was thorough, and the price was reasonable. We would recommend Mark to our neighbors and friends.

  • Review 26 (2019-07-23 - Rating: 5)

    Great service, quick to respond, and quality work. I have appreciated using this company multiple times! I would use again for ANY plumbing needs!!

  • Review 27 (2016-11-22 - Rating: 5)

    Prompt, professional and we are very satisfied. Called back for another problem and the phone was answered st 10:30 PM. Wow!! Now thats service.

  • Review 28 (2021-03-06 - Rating: 5)

    They were awesome, got right over and fixed the problem. Ill be calling them again with my plumbing needs!

  • Review 29 (2019-11-16 - Rating: 5)

    .came within the hour finished the work fast. A little expensive but work was well done

  • Review 30 (2015-04-26 - Rating: 5)

    The night before my daughters birthday party my basement flooded with sewer water. Someone recommended Mark from Advances Plumbing Concepts and he came out right away and fixed the problem for 1/3 of the price that I was quoted from another servicer. Thank you so much for taking time out of your evening on the weekend to save my daughters birthday party! I can never thank you enough. I was very pleased to be able to find a trustworthy local business and I will definitely be using you for all my plumbing issues and needs. You did a great job!

  • Review 31 (2019-12-09 - Rating: 5)

    Good, nice people, great job on fixing my appliance

  • Review 32 (2015-12-27 - Rating: 5)

    If there were SIX stars, thats what I would rate this company and experience!! I called on a Saturday night (the day after Christmas) from South Carolina to help my Mom and my Sister in Grand Haven, both disabled. Mark arrived within 15 minutes and identified the problem immediately. He texted me pictures of the part he was replacing, a picture of the invoice, and a picture of the check so I would know everything was handled. Mark was professional, knowledgable, kind, and accomplished the task with the highest integrity. I recommend this company hands down for your plumbing needs!!! Thank you Mark (and wife)!

  • Review 33 (2022-08-15 - Rating: 5)

    The guys were quick and efficient at fixing my problem.

  • Review 34 (2018-07-26 - Rating: 5)

    Great plumber smart as a whip!!

  • Review 35 (2020-05-23 - Rating: 5)

    Great company does great work

  • Review 36 (2022-05-03 - Rating: 5)

    Awesome job

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