Crisafulli Bros. Plumbing & Heating Contractors, Inc.
Located in Glens falls, New York
Address: 119 Warren St, Glens Falls, NY 12801, United States
Phone: +1 518-761-1050
Rating: 4.5
Services
- Identifies as women-owned
- On-site services
- Online estimates
- Appointment required
Categories
- Electrician
- Air conditioning contractor
- Heating contractor
- Hot water system supplier
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-13 - Rating: 5)
Ive had Simons work on my boiler system for over two years now on various issues that have come up. Things havent always gone smoothly, but I can tell you this much Ive always found them to be accountable and knowledgeable. Don, the service manager has been great. He has always returned my phone calls and provided good feedback on the work theyre doing. Tammy has always been a pleasure to work with as well on the scheduling side. Very accountable and easy to talk to. They represent the company well. Thank you for your hard work to make the customer feel comfortable working with you folks! -
Review 2 (2024-11-09 - Rating: 5)
Today, Kyle from Simons Heating and Cooling came to my house to clean our vents. He arrived promptly, introduced himself, assessed the work to be performed , and proceeded. I cannot praise him enough! He was efficient, thorough, and kept us informed of what he was doing throughout the process. I am very, very pleased with the work performed and the results. Hightly recommend this company for any HVAC needs. -
Review 3 (2024-10-17 - Rating: 5)
Our first service in our new to us home. Very pleased with our technician, Zach. He was very professional, he explained everything that he was doing, answered questions and made useful suggestions. Our furnace is now set for an upstate winter! -
Review 4 (2024-05-05 - Rating: 5)
Great company to work with! My installers were pronto and professional. Im a very hands-on DIY kind of guy, and my motto is if I dont know how to do it, then Ill learn.... Im pretty sure thats a nightmare for professional tradesmen just trying to do their job...lol. I definitely can say that they allowed me to feel useful doing some of the things I could while respectfully staying out of their way. As far as the sales team, I appreciate their honesty and the fact that they didnt try to upsell me on things I didnt need. I was given solid advice that in the end caused me to realize Id save more money in the long run, putting in the equipment that I did. I haven’t asked the installers and sales team if I could mention them by name but if the company sees this and they are cool with it they are more than welcome to jump in! 100% would recommend to friends or family. -
Review 5 (2024-09-19 - Rating: 5)
The professionalism of Simons heating and coolings installers are 2nd to none!! Very polite and hard working.. if I could give 10 stars I would!! Very pleased and would absolutely recommend Simons!!! -
Review 6 (2018-10-22 - Rating: 5)
Jake was awesome to work with to make sure I got the right equipment for my house. He wasnt pushing to upscale but was knowledgeable of the equipment he was selling and explained what options I had.Aaron and Johnathan was very professional, curtious. They were respectful of our home and laid down throw blankets and wore boot covers while doing the installation. They both take pride in there work and it shows. The three day project installing a tankless water heater, central air and hot air furnace went flawless and they all made it stress free for me and my family. -
Review 7 (2024-07-13 - Rating: 5)
I had a Klimaire 36,000 BTU Split-type Heater/Air Conditioner installed by Jake Prevost and an electrician. They did an awesome job. Both were very professional and knowledgeable. The installation also included electrical wiring from the fuse box to the unit, along with electric wire guard covers. The unit worked perfectly by the time they were done. I was also very surprised that they cleaned up the entire area and removed all of the trash and large boxes that came with the inside and outside unit. Highly recommended! -
Review 8 (2024-07-11 - Rating: 5)
Cleaned my dryer vent. Technician Kyle was amazing and went above and beyond. Ive used Simons for a number of home projects and improvements- they are the best! -
Review 9 (2024-05-24 - Rating: 5)
I finally feel ready to write this very long overdue review for Simons Heating and Cooling after a very long tiresome road. As much as I wanted to write this months ago, I was suffering from lack of time and emotions due to my Mother’s terminal illness leading up to her death less than a month ago.When the staff at Simons found out about my mother’s condition and prognosis, they stepped up to the plate and offered my family something that I still cannot even think about without getting tears in my eyes. My parents AC system was failing and not working and had constant problems. It was the last thing my parents had time/money to deal with while my mother was dying and the staff at Simons submitted our family into the Lennox “Feel the Love” campaign where a family in need gets a new heating/cooling system donated and installed for zero cost.And guess what? We ended up being the candidate for a gorgeous Lennox mini split system that was donated and installed with zero cost by Simons Heating and Cooling. The labor, time, compassion and communication from Simons was top notch. I cannot thank this business enough for the relief they provided for my family. Dave, Jason and Danyan from their staff worked tirelessly to make sure that my parents were able to remain in a home with the proper heat/air condition during their hardest days.I will never find the proper words to say THANK YOU to the team at Simons but I hope that this review will find you well. We are forever thankful for everything you did for my family. -
Review 10 (2024-02-21 - Rating: 5)
What a great experience! Neil was wonderful explaining everything we needed to know about heat pump technology and how our mini splits would work. We have a log home so nothing is easy to install but Ryan and Mike were certainly up for the task, even though it was extremely cold out. They were very professional and cleaned everything up so you never would have known they were here. We highly recommend Simons for your heating and cooling needs! -
Review 11 (2024-02-22 - Rating: 5)
We had an issue with our furnace, Simons was there on time in the morning after dealing with another company for an hour and a half the day before.Zack was able to fix it in no time. The previous company said they had to come back and get a new circuit board for us and there was no issue with it, so he saved us some money as well!Thank you again Zack and Simons Heating & Cooling! Great service. -
Review 12 (2024-02-19 - Rating: 5)
We are thrilled with the whole process -- from having a bid to installation of our mini-split heat pump system (intended for A/C in our log home, but heat as well for shoulder season). Jason McCormack responded quickly and matched a system that was right for us. (Rather than offering only ONE heat pump brand and making it work, Simons has several options.) Our installation was scheduled for a spell of good weather in February. Ryan and Mitchell, installers, were professional and polite, doing their best to minimize the mess. We are happy with the cost and signed up for a 5 year service contract. All good! 5+++ stars. Thank you. -
Review 13 (2024-02-27 - Rating: 5)
Our Furnace died on the coldest weekend of this January (wind and single digit temps). Cameron came to try to get us heat Friday night but the master circuit board could not be resuscitated and would not allow either the furnace or heat pump to work. He worked on it till 11pm and then rounded up space heaters to keep the house from freezing. He and Don worked thru the weekend to make sure we had a furnace available and a team to put it in on Monday. The install team did an outstanding job of getting the new furnace in and working with our heat pump and we had heat by dinner. Simons has always been great to us and they all went the extra mile. Would and have recommended them to friends! Great Local Company! -
Review 14 (2024-03-11 - Rating: 5)
Very responsive to my call for my Mother, who lives 5 hours from me. Even if the fix turned out to not be fixed the first time, they were timely and professional in coming back and taking care of it properly. Calls were answered in a timely manner, and the guys were very attentive in listening to what my Mom was explaining.Thank you guys!And yes, we recommend them!! -
Review 15 (2023-12-08 - Rating: 4)
We have had a little trouble with our Lennox Mini-splits since they were installed 4 years ago. Simons was always responsive and sent a tech out to take care of them. We get yearly maintenance done from the as well; Ken is the best tech. Over the summer we complained 2 of them are very noisy and 1 of the units has thrown a code from the time it was installed we were told the motors need to be replaced and they will call when they get them in to be installed., i have called several times to schedule and now I cant get anyone to respond to us. I feel very frustrated as we always thought highly of there service even referring a family member to get them. Not sure what to do from here. ?? Received a call and scheduled our service. All good -
Review 16 (2023-10-12 - Rating: 5)
Simons HVAC replaced our 20 yr. old mini split with a Lenox mini heat pump. The installers, Felix, Ryan, and Antonio were here right on time, were very professional, worked with me on how I wanted it done, did a great job, cleaned up all the workplace, tested the equipment, and got the job done in one day. Simonss office personnel, Danyan, Marissa, Crystal,and Tammy were perfect in scheduling, following up, doing warranty registration, and applying for National Grids rebate. The unit is performing great, it is so quiet you dont even know its on. It can even provide heat down to below zero and save alot on operating costs. Lenox makes superior equipment! I recommend Simons for all your heating and cooling needs. -
Review 17 (2024-05-16 - Rating: 5)
We had the pleasure of meeting and having a window AC unit installed. CALEB CLARK was a TOTAL PROFESSIONAL and knows his job. Caleb was VERY attentive to our needs and left our home like he was never there, except A EXCELLENT PROFESSIONAL INSTALLATIONThank You Caleb -
Review 18 (2022-05-29 - Rating: 5)
Simons was amazing! I needed a water heater replaced and I wanted to get it done before our firstborn came, and they were super accommodating. Honey was fantastically responsive (even communicating through a power outage!) and Matt & Kenny, the guys who came to do the job, were quick and thorough (they even installed an auto water shutoff valve for me while they were here). I cant recommend them enough, and theyll be the first people I turn to going forward! -
Review 19 (2023-12-28 - Rating: 5)
Great business to have on your side when your way too old, unrepairable furnace finally kicks the bucket and you need a new one installed fast. They were professional, prompt, helpful & friendly throughout the entire process. Thank you Simons Heating & Cooling! -
Review 20 (2023-08-25 - Rating: 5)
Simons installed A/C for us a year ago and we were very pleased with the professional service and installation so when our water heater gave up the ghost we had them install a new energy efficient heat pump water heater. Works great and we received a $700 NYSRDA rebate. -
Review 21 (2023-08-05 - Rating: 5)
Had to call yesterday evening(8/4/23) due to my central air not working properly and within a half hour Zach came over saw the problem and within a few minutes kenny came by with the part that Zach needed and had my central air running again. I would definitely say that Simons heating and cooling is the best place for your home needs.The technicians are awesome and knowledgeable and friendly.Thank you. -
Review 22 (2024-05-07 - Rating: 5)
This young man Caleb was so nice and professional. Reinforced my faith in companies. If I ever needed this service I’d definitely call this place. Thank you for making sure everything was perfect! -
Review 23 (2023-04-19 - Rating: 4)
We had a new HVAC system installed and initially it was not functioning properly. We worked with Don P. and Kenny to resolve the issues and system is up and running. Both Don and and Kenny were very responsive and professional in helping to ensure we were happy with the new system. The workmanship performed on the duct work was excellent and will last for years to come. We would recommend Simons, as they stood behind their committment to the system functioning at 100% and ensured the manufactuer did as well. Finally, Honey was very pleasant to deal with on the phone in terms of scheduling a quick response to the issues. Rick M 4/2023 -
Review 24 (2021-12-28 - Rating: 5)
Simons is by far the most amazing local company I have ever done business with. To put this in perspective, my wife and I just had a baby and at two weeks old our furnace was red tagged because it was overfiring severely and was a hazard, meaning we needed to have it replaced, two days before Christmas leaving us with no heat. Missy and Honey worked tirelessly to assist and locate the furnace we needed by the end of the same day we called and both Eric and Matt were at our door the next morning to install it, spending the entire day at my home. The company recognized my urgency and checked in with me repeatedly until the job was done and even called the Monday after the holiday to see how we are doing. I will never forget what Simons did for me and will recommend them to anyone who I possibly can. -
Review 25 (2019-07-03 - Rating: 5)
Our experience with Simonss has been exceptional. From quote to installation of our heating & AC units, which run extremely efficiently and saves us tons of money, to Tammy who always calls to check in on how were doing, to our service guy Jake who is very knowledgeable and answers any questions we have. I couldnt be happier, and would recommend them to everyone! -
Review 26 (2018-07-09 - Rating: 5)
I just wanted to make sure that Simons Heating and Cooling knows what great customer service I received from Don Principe today as he worked on my air conditioning problem. Don was an outstanding professional in every way. He arrived a few minutes early, and things only got better from there. He was very courteous and has a very pleasant personality. He explained everything very clearly and concisely as he went about troubleshooting the problem. He found the problem much sooner than I had expected and resolved it in short order. He also explained how to clean the cooling coils as he cleaned them and what else I should do at the start up and end of the season with the air conditioning system, all the while being very professional and friendly. The price for the repair work was very fair and was less than I had expected. I would definitely use Simons again for all of my cooling and heating needs. Thanks again Don for a job well done! -
Review 27 (2020-05-12 - Rating: 5)
Thank you again for another Spring Service for our AC unit, part of our annual plan. Honey in the office is always great and is fun to chat with.Our technician, Jake, was great and although we are in this time of distancing he was professional and wore mask and gloves in the house. He actually called and asked if he could come before the scheduled time as he was running early. Kudos Simons Heating and Cooling for keeping us as a customer for another year! -
Review 28 (2019-10-18 - Rating: 5)
Extremely fast response time from estimate to installation. All emphasis was placed on ensuring that the central air ac unit would be adequately sized for our house. The unit has been installed for a little longer than a week, the outdoor temp is 88° and our home is a very cool 72° and feels amazing. The installers were very courteous and polite, answered any and all questions to our satisfaction. Simons came in with the lowest estimate out of 4 others and could install immediately. The final price was the originally quoted price. Their work was very neat and clean, our setup required some minor customization which looks very professionally installed. We are completely satisfied with the entire experience. -
Review 29 (2020-04-27 - Rating: 5)
Jake provided a thorough and detailed estimate, Tammy worked through the details of scheduling the furnace installation and even coordinated the installation with the propane tank supplier, and the whole process could not have gone more smoothly. I am so, so pleased to have called Simons Heating and Cooling; Tammy and Jake are the kinds of professionals who one can trust to do things well and thoroughly, and I could not be happier with my new affiliation with Simons! Thanks, guys and gals...you rock!! -
Review 30 (2020-04-24 - Rating: 5)
We had an excellent experience with Simons! Today we had a home inspection as we are selling our home and we needed work done immediately. Simons was extremely responsive and sent Ken out to do the work. Ken was professional, explained everything, and did an excellent job. Thank you so much! -
Review 31 (2020-03-04 - Rating: 5)
Simons just installed a Lennox high efficiency furnace and AC unit at my residence and we couldnt be happier with the process from start to finish. Tammy does a great job of coordinating both the estimation and install phases with excellent communication. Aaron was our install tech and completed the installation within the committed time. Not only does the system perform beautifully, Aarons attention to detail in creating a neat installation both inside and outside the house was appreciated. Simons are professionals all the way, and we are extremely pleased with the whisper quiet high efficiency furnace! -
Review 32 (2020-09-07 - Rating: 5)
We couldnt possibly give this business a better review. From Honey in the office, who patiently answered all our questions, helped us with the financial side of things, returned our calls immediately, sent us a written estimate within ten minutes of our initial phone call.....to Jacob, the technician who performed the cleaning.....this is a top-notch operation. Jacob is punctual, knowledgeable, patient, kind, strong, uncomplaining, and has a superb work ethic. He carried the very heavy cleaning machine up twenty sets of stairs without complaint, dealt with some less-than-tidy apartments, and clearly carried out his job efficiently and thoroughly. Simons is lucky to have this young man on their staff. We are so grateful to have contracted with this excellent business. -
Review 33 (2018-02-05 - Rating: 5)
Great service starting with Tammy in the office connecting me with the on-call technician late on a weeknight and then calling me back early the next morning to make sure things were taken care of. The technician who came out to repair my furnace was thorough and explain things really well, unfortunately I needed a new furnace and they were great describing all my options to me. Tom and Ryan did a great job with the installation and I would recommend these guys anyone -
Review 34 (2022-08-16 - Rating: 5)
They were quick, super friendly and knew exactly what to do. They went in the basement found the kerosene valve (I have no idea where that is) fixed my monitor which is almost impossible to find a company that fixes these machines cleaned my other furnace and checked my kerosene tank outside. The price was very affordable. I will definitely be using this company again. -
Review 35 (2018-10-25 - Rating: 5)
Matt L did a great job servicing my furnace. He is a polite, well spoken young man who takes pride in his work. He was respectful of my home and cleaned up nicely after himself. Simons heating is lucky to have him as an employee! -
Review 36 (2017-10-22 - Rating: 5)
We decided to replace our furnace (62 years old) and hot water heater (15 years old), and called Simons Heating and Cooling for an estimate. They came quickly, gave us a fair price, offered us financing options, and scheduled an installation date at our convenience. They were available by phone and email to answer our questions after the estimate was sent. The installers they sent were courteous, efficient and answered all the questions we bugged them with during the installation. They didnt hesitate to honor one big request to have them locate the new hot water heater behind a chimney to give us more room in our basement, which was great. And when they left, they cleaned up every bit of mess, including sweeping the floor. We were very happy with the company and the installation. -
Review 37 (2023-03-03 - Rating: 5)
Fantastic service. Technician was here within an hour. Kenny definitely knows the business and very professional. I am very pleased and will definitely recommend Simons Heating and Cooling. -
Review 38 (2016-10-17 - Rating: 5)
The team installed our new furnace with great skill and precisely on the date and time that was promised. Nobody wants to have to put a new furnace in a house but Simons was so professional and friendly that we felt in excellent hands and the process was very pleasant. -
Review 39 (2021-07-07 - Rating: 5)
As part of our maintenance plan with Simons Heating & Cooling, we receive two service calls each year - one to prep for winter, and one to prep for summer. This was our pre-summer service. Our technician was Eric Smith. Eric was prompt and courteous, and extremely knowledgeable about our HVAC system. He was meticulous in his cleaning and maintenance of our AC unit, and took the time to explain clearly what he was doing and what he found (or did not find) while inspecting and cleaning our unit. He provided more detail than I could possibly absorb, but I appreciate his willingness to spend time with me and answer every question that I could throw at him. He was careful to restore all components properly, and he even respected our home by removing his shoes without being asked to do so. Small efforts go a long way in establishing a positive relationship. I am very pleased with Erics work product, and feel that he is an excellent representative for the company. -
Review 40 (2020-10-10 - Rating: 5)
We had two appointments with Simons and even though they gave us a range they came on top at the top the range. Love when people are on time! They were great and worked quickly and efficiently. Their team in the office is great with the phones and arranging appointments. Would recommend. -
Review 41 (2018-01-05 - Rating: 5)
So far I am very pleased with the service I received last minute on an extremely cold day. Matt was very helpful in getting our furnace working properly until we can replace it next week. The pricing is in line with the product and service I need and again I can thank Matt for steering me in the right direction. Once I have my new furnace I will gladly give a further review. Thanks again Matt for your knowledge and professionalism. -
Review 42 (2018-01-30 - Rating: 5)
Simons Heating responded to our emergency call on New Years Day. The following day they sent over another heating professional who determined our old furnace needed to be replaced. 2 days later they came, removed our old furnace and replaced it with a new Lennox. the two installation pros, Luke and Aaron did a great job and had our new furnace installed and running by days end. I highly recommend Simons Heating . -
Review 43 (2020-04-14 - Rating: 5)
The Simons technician came on time, was polite and most important knowledgable. He not only fixed our immediate problem but corrected serious mistakes the installers (from the gas company) made when the unit was installed. I am sorry to say I dont remember his name. I think it was Ken. He did a terrific job! Thank you and him. -
Review 44 (2019-11-01 - Rating: 5)
I have gotten both my furnace and hot water heater replaced by Simons and couldnt be happier.My furnace died during a very cold stretch last January and they were out to give me a quote the next day. Couldnt get a new furnace installed until the following day so they offered to bring over space heaters to help us make it through (we already had some but the offer was greatly appreciated).Yesterday I came home to a flooded basement because my hot water heater busted. Called Simons around 830am and was given a quote by the very friendly office staff. When I explained the situation they were able to get a team together and there was someone at my house working before 10am.Great staff, great work, and worth every penny. -
Review 45 (2020-04-23 - Rating: 5)
Another great job by Ken and his team at Simons! I lost heat the other day and after placing a call, Ken was at my house within a few hours, diagnosed what was wrong, got it working and ordered the part. Once the part was installed (which only took a few minutes) everything fired right up. Thank you again and another great experience. Thank you to Ken and Honey!! -
Review 46 (2024-05-29 - Rating: 5)
Zach came within the hour! He quickly diagnosed the problem and had a resolution within minutes. I’d highly recommend Simons and Zach! -
Review 47 (2019-03-06 - Rating: 4)
We lost our heat at about 10 PM. We called Simons Heating and Cooling at midnight. I had to make a follow up call at 3 AM. The service pro Ken came at 4:30 AM. He had us up and running again at 5:15 AM. Once Ken got here he was great. Very personable and professional. He tested all of our sensors and was able to correct the heat problem. -
Review 48 (2019-06-06 - Rating: 5)
We were impressed with our technician Ken and with the work performed. Ken answered our questions without hesitation and pretty much walked us through the inner workings of our baseboard heating system which was greatly appreciated. The office staff is a pleasure to work with as well. Simons will be getting all of our business going forward. -
Review 49 (2019-05-29 - Rating: 5)
We recently had a new HVAC system installed...Furnace, AC, & a hot water tank. We were very happy with the whole process...from Tammy who answered our call to meeting with Dave the owner, to the installers Aaron & Aliza!! We had a wonderful experience & love our new furnace!! We have never had central A.C. & are looking forward to being cool & comfortable this summer!! Everyone was very professional & we are very, very happy that we chose Simons Heating & Cooling!! A special thank you to Honey who helped us with our Lennox rebate!! Great company to do business with!! -
Review 50 (2021-07-08 - Rating: 5)
Simons is a company that understands what good customer service means. Everyone I have dealt with from Simons has been professional, knowledgeable, and enthusiastic about what they do. They always seem happy to help and follow through to get the job done in an efficient and friendly manner. -
Review 51 (2021-05-29 - Rating: 5)
Eric Smith came to our home for an HVAC system inspection and maintenance assessment after some issues we have been having. Eric was on time, professional, and great to work with. He was nice and clear with communication on the possible issues and options for resolution to our problem. He wasnt pushy on options and made it clear what we could do and that it was up to us. We will certainly be working with Simons Heating and Cooling for upcoming HVAC repairs and replacement projects. -
Review 52 (2017-08-16 - Rating: 5)
We had duct work cleaned at our home in Saratoga Springs. The two technicians were professional,arrived as scheduled, explained the process and answered our questions. They were meticulous in moving furniture and returning the rooms to the same condition they were in prior to the work. Because of several renovations over the years,there was quite a dust build up, and our home felt significantly cleaner after there work was completed. I highly recommend their services.Wilson Mathias -
Review 53 (2022-10-10 - Rating: 5)
Kyle from Simons Heating cleaned my duct vents today. He was conscientious, organized, and polite. Spent the day cleaning the heating ducts and performed an excellent job. I would definitely use this business for future needs regarding heating or cooling. -
Review 54 (2017-12-21 - Rating: 5)
When i needed my ac unit installed. Simons was great. Especially the guy they sent his name was Matt. He was very nice and you could tell he really knew his stuff. The unit has had no issues -
Review 55 (2018-09-20 - Rating: 5)
Our Install Team - Tom, Ryan and Royal - were GREAT! PROFESSIONAL, EFFICIENT AND JUST NICE GUYS!! In spite of the crazy heat, working in an attic and improving the aesthetics of the original install, they were polite, helpful and great representatives of their company. Simons, you are lucky to have this team on your staff! -
Review 56 (2019-05-20 - Rating: 5)
I called Simons after my furnace started to malfunction after 2 months of living in my new home. They sent Ken C. and he knew right away what was wrong and how to resolve it. He was very knowledgeable and highly professional, as well and friendly and courteous. Kens got me all set up on a maintenance program for both heating and a.c. which will be very valuable to me as I live alone and wouldnt be able to maintain these things on my own. Besides my service calls, I now have peace of mind. I would say Ken excels in his profession and goes above and beyond to make sure everything is right. -
Review 57 (2017-12-23 - Rating: 5)
Aaron and Lucas did a fantastic job installing our new Oil forced air furnace. they knew their craft and were professional. They were quiet and worked quickly. No mess was left at all. very polite professionals that deserve recognition -
Review 58 (2020-10-07 - Rating: 5)
Simons provided a fair price, a very good installation and the installers were very professional and courteous. The tech who came to the house was very thorough in explaining the system and the installation. I have had no issues with the system. -
Review 59 (2017-11-29 - Rating: 5)
I hired simons and cooling toncome in and fix my furnace. The technician they sent to me was Matt. I must say he did a great job. He was very professional and respectful. He came in and diagnosed the issue in a speedy time. I asked quite a few questions, not really knowing anything about it and Matt answered them just perfectly so I could understand. He did a great job and got it done very quickly! I would highly recommend this place along with the technician! Thank you! -
Review 60 (2021-04-09 - Rating: 5)
Eric S. Was here today doing maintenance to an unit which we got it a few years ago, and its a piece of mind to have a team of professionals that we can trust to maintain it in a regular basis. Eric was so professional, knowledgeable, on time, mindful in coming in and out the house, and I must not forget wearing a mask at all time. I felt like I needed to write a review expressing how happy, and satisfied we felt with his job. Thanks Eric! -
Review 61 (2018-03-24 - Rating: 5)
Aaron & Derek showed up when they said they would, stuck to the job until it was finished and cleaned up after themselves before they left. They did a professional job on the installation and kept the disruption of the job site (& our house) to a minimum. They were competitively priced and I would recommend anyone needing heating and cooling work done to consider Simons. -
Review 62 (2023-08-01 - Rating: 5)
In my first summer since Simons installed a new Bosch Heat Pump Im seeing a significant reduction in electrical consumption. Im very pleased with Simons staff and service. -
Review 63 (2019-05-18 - Rating: 5)
Ken C arrived early and introduced himself which is unusual in todays world.He was very neat and efficient in performing his job. He was very knowledgeable and thorough in checking our air conditioning system and cleaning the outdoor unit. I was very impressed with Ken C and hope that performs our next service from Simons Heating. -
Review 64 (2018-07-22 - Rating: 5)
Called Simons at a busy time for them (average weekly temps of 90+) and they were able to come out the same day to help diagnose/repair the central AC in my home. Matt L. took it upon himself to drive to the store to get the part needed to finish the repair. He also rewired my thermostat while here when asked. A few days later, the thermostat did not have power. A quick call and another tech came out within an hour of being on the phone to figure out the problem. Again, tech drove to th store to get part needed and fixed the problem. Overall, great service and they will surely be back for any future needs. Thanks! -
Review 65 (2019-09-23 - Rating: 5)
We have used Simons HVAC for about a year now....up to this point I have not left a review because they met all expectations, but we only needed basic maintenance. However, after discussing our system with Simons, we decided to make some changes in our duct work and zoning to improve efficiency.Initially, the install team misunderstood our intentions, which necessitated me meeting with Jake Saunders to clarify what we wanted done. I admit I had some concern that the meeting might result in an attitude problem on the part of the install team. Jake met with Derrick and Rob, who subsequently met or exceeded our expectations in every regard. Their work was first-rate, their cleanup better than we have experienced with any HVAC supplier.Simons is a first-rate HVAC company....highly recommended without reservation! -
Review 66 (2024-09-05 - Rating: 5)
Mitch from Simons came and fixed plumbing leak and furnace exhaust pipe in same day. Was extremely professional and courteous and did a great job!! Thanks for great service every time!! -
Review 67 (2021-01-11 - Rating: 5)
Ken Colon with Simons is an over achiever thats for sure. Couldnt be more happy with the work he performed. He literally checked everything when most people shrugged it off and said it was nozzle. He found a few things wrong with the kerosene furnace and we never would have known what all was wrong without him coming and inspecting it thoroughly. I highly recommend him. I will request him in the future. Anyone before him that came never checked all that he did. Im very pleased with his work and what he found out for us and him fixing it for now. Thanks Ken from Kay and Carolyn :-) -
Review 68 (2016-08-27 - Rating: 5)
This business was fast and efficient. I received call backs from companies I called after Simons had already completed the job. They had someone to my house an hour after we spoke for an estimate and the job was done quickly. -
Review 69 (2017-11-28 - Rating: 5)
Hired them to install a boiler. Was done in a day. Works great and efficient. 6 star rating for this man. Very polite well educated in his field. He’s a new level of professionalism and would definitely hire him again for my heating and cooling needs. 100% would recommend Andrew to do your next boiler or cooling unit. A++ -
Review 70 (2018-10-11 - Rating: 5)
I would like to thank Jake who gave us all the essential information that we needed to make a decision regarding the number of AC units needed, the pros and cons of different companies and the soup to nuts cost of the project. Thanks also to Derek who was friendly, punctual and efficient in getting the units installed. Great people to work with. -
Review 71 (2021-04-16 - Rating: 5)
Eric Smith recently serviced the furnace at my Moms house. He was so concerned to keep a proper social distance and wore a face mask. We are always pleased with the service we receive from Simons. -
Review 72 (2018-05-09 - Rating: 5)
Jake came promptly at 9 am as scheduled. He was courteous, friendly, and professional. He introduced himself and then did an excellent job cleaning our vents. I highly recommend Simons Heating and Cooling. -
Review 73 (2024-09-23 - Rating: 5)
Zach is a great tech. Always polite and very knowledgeable to answer all of my questions.Thanks Zach! Well see you in the spring :) -
Review 74 (2020-06-29 - Rating: 5)
Extremely impressive company. Professional and personable from quote to completion. Thorough and patient sales and support with outstanding communications. Accurate and accommodating installation crew with an eye for detail. Could not be happier with our experience. Highly recommended. -
Review 75 (2021-11-08 - Rating: 5)
We had Eric Smith come in to do maintain for our furnace. Was very good, knowledgeable and courteous, easy to talk to and will definitely call on Simons and Eric again. -
Review 76 (2019-07-02 - Rating: 5)
Don, sorry don’t know his last name, came to our house to do a generator maintenance service. Don was very professional, courteous, knowledgeable and on time. While working on the generator, Don noticed that the AC unit, nearby, did not sound right. He did not just walk away, but looked into the matter, found the lines all frozen over and - we believe - the culprit - a very dirty filter. I really appreciated Don being thoughtful enough to notice a problem, investigate it and solve it on his own initiative ... could have turned into a much bigger problem down the road. Great job Don - thanks! -
Review 77 (2019-09-25 - Rating: 5)
On the annual service plan they have and I couldnt be happier. Ken C was the technician that came last time and was professional and the work was done perfectly. Even after I called him Aaron the entire time he was here he never complained lol. I cant recommend them enough. Stop looking and give them a ring. You wont be disappointed that you did. Hi to Honey too! Made setting everything up a pleasure. -
Review 78 (2019-04-26 - Rating: 5)
Ryan and Tom were very professional. They arrived on time and completed the job with clean up. They explained the installation and went over the controls with us. They were more than willing to answer any of our questions and said to call anytime. Very pleasant -
Review 79 (2020-01-03 - Rating: 4)
The Simons team was very prompt, friendly & responsive to all of our questions and concerns. They addressed the problems we encountered and we recommend them for anyone in need of furnace replacement or servicing. -
Review 80 (2019-11-17 - Rating: 5)
The folks from Simons are excellent, from the office staff to the technicians that performed the work. We had two old NG boilers and two HWH in a duplex that were replaced with a combi boiler. Simons handled the complexity and came back to ensure everything was running smoothly. We look forward to many years of dependable operation from the new combi boilers and from Simons to help maintain them. -
Review 81 (2018-06-05 - Rating: 5)
Don (service pro) did an excellent job performing a complete service and preventive maintenance. He is extremely knowledgeable, experienced and professional with strong expertise.Especially nowadays we highly appreciate to see that people perform service with competence and responsibility as well as with heart and soul. -
Review 82 (2019-09-25 - Rating: 5)
I am so pleased to write a review for this company. First of all they were here right on time, they were VERY polite, knew what they were doing and finished the work quickly. I was also very pleased that they cleaned up any mess that they made. My heaters are very efficient and work perfectly. I very highly recommend that if you need their services, hire them, you will not be sorry!! -
Review 83 (2019-10-07 - Rating: 5)
I can not begin to tell you the great experience with technician ken and office help Honey. Very proffessional and friendly and great job done and fast service and fair price. Please give them a chance to help you out. I found out about them from my neighbor who had the same technician ken repair his furnace and alsi clean his air conditioner unit. Thank you so very much for being there for the community. -
Review 84 (2020-10-21 - Rating: 5)
Ken Colon ( Not sure of spelling} was great. I was having problems with my humidifier/ thermostat. He immediately identified the issue and was meticulous in devising a workable solution. He explained what he was doing and was pleasant and patient throughout. This is a good company and I recommend them. -
Review 85 (2017-11-29 - Rating: 5)
I had Andrew Healy do my water heater and boiler installation. When I came downstairs to look at his work I couldn’t have been more please. Professional to say the least. Every piece of pipe was perfectly hung and installed like a master mechanic. Within hours my house was ready for hot water and heat. I wouldn’t recommend anyone else. A+ mechanic. -
Review 86 (2023-07-07 - Rating: 5)
Excellent experience here. Fair quotes. Excellent house and service staff. Experienced. Love the monthly payments on the yearly maintenance plan. Super affordable. Go with you guys every time. -
Review 87 (2016-10-27 - Rating: 5)
The staff of Simons Heating et al is without a doubt among the mos professional and knowledgeable that I have ever dealt with. They are polite, they follow up, and they keep appointments. Questions are always answered in a timely manner.I would not hesitate one second in recommending them....simply put, They are the best in the industry -
Review 88 (2017-03-20 - Rating: 5)
Simons Heating & Cooling installed a Ductless Mini Split Heating & Cooling Unit for our 3 season porch. Two Technicians spent the day performing the installation. Both internal & external units were installed to provide minimum disruption to the look and and feel of out home. Unit works great. -
Review 89 (2019-03-21 - Rating: 5)
Its been a long road to find a technician that can work on our heat/hot water unit but we finally found that person when Don came to our house. He is professional and knowledgeable and he will be the only technician we have in our house for heating and cooling going forward. Thank you Simons and thank you Don! -
Review 90 (2018-03-14 - Rating: 5)
Had our central air replaced and upgraded. Andrew and Aaron did a great job on everything!! All was done very professional and done in a timely manor. Thank you on a job well done!!! Would definitely recommend this company to friends and family!!! -
Review 91 (2018-03-01 - Rating: 5)
First maintenance check since new unit installed in July. The tech, Armando, was professional & courteous. I described the units operation during recent extreme cold period. He wasnt satisfied that the Goodman unit was performing as it should. He researched the problem, diagnosed the cause & corrected during his visit. Good work, Armando. -
Review 92 (2019-05-19 - Rating: 5)
Our service technician, Ken, did an excellent job. He was on time,friendly and helpful. We have been very pleased with the servicethat Simons has provided. -
Review 93 (2019-06-08 - Rating: 5)
Derek and assistants did an outstanding job. The installation went smoothly, all units were tested, and how they worked in both heat, cool, dehumidify and fan modes were explained fully. Cleanup, on my part, was non-existent. -
Review 94 (2017-11-29 - Rating: 5)
Matt came out to my house to service my furnace. He was very professional and all around made for a great experience. I would definitely recommend Simons to anyone in the future!! -
Review 95 (2023-01-30 - Rating: 5)
Cannot say enough good things about this company. From the owner to the technicians to the girls in the office. Everyone is amazing to deal with and they went above and beyond making sure that I was well taken care of. Highly highly recommend. -
Review 96 (2023-09-03 - Rating: 5)
Kevin, from Simons was so helpful, professional and timely. He did terrific work. Highly recommend! -
Review 97 (2018-11-01 - Rating: 5)
Andrew was the best! Professional, efficient and friendly! He installed our furnace and we are so happy with his work. We highly recommend him -
Review 98 (2018-09-26 - Rating: 5)
The service person, Don P was very professional and couteous. He completed the annual service of our furance in a timely and efficient manner. I highly recommend Don and the entire Simons team -
Review 99 (2017-11-29 - Rating: 5)
We called simons and heating and cooling to repair our furnace and they sent out Matt. He was extremelyknowledgeable and had an answer for every question. The furnace now runs magnificent, I will definitely ask for Matt as a technician in the future. -
Review 100 (2019-03-04 - Rating: 5)
Don arrived on time, Was professional and knowledgeable. Water heater running again. Provided advice to avoid future problems. Area was as clean as when he arrived. Cost was under estimate. Very pleased and will use again. -
Review 101 (2024-07-08 - Rating: 5)
Our ac went down Friday afternoon, I called Simons after hours and received an immediate call back from Cam the technician. He was at our house in just over an hour and assesed and rectified the situation immediately. Cam was very friendly and truly seemed to care about the customer, professional and prompt. You should be very thankful to have Cam on your team! Thanks again for the A+ service. -
Review 102 (2023-06-15 - Rating: 5)
They have a young individual by the name of Kyle very professional and very nice person, you should request him for any installation or repairs 👍🏻👍🏻 -
Review 103 (2017-10-24 - Rating: 5)
Excellent experience with a mini split doubtless heating and cooling installation. Top notch service throughout the process. Extremely pleased with the choice to go with Simons. -
Review 104 (2017-12-20 - Rating: 5)
Simons Heating and Cooling and Matt L. always do a fantastic job. I highly recommend Matt and this company for all your heating and cooling needs. They are proficient and passionate about their work. -
Review 105 (2016-08-06 - Rating: 5)
Arrived on time. Service was efficient. Repair was made in a minimal amount of time.I felt that charging for a full hour to make a 15 minute repair was excessive. Charging by the half hour would be more fair since one is already paying a service call fee. -
Review 106 (2017-11-28 - Rating: 5)
Andrew installed a furnace in my house. He was efficient and tidy. He was gracious enough to answer all of my questions. I would definitely recommend him to anyone in need. -
Review 107 (2018-05-29 - Rating: 5)
Outstanding Service provided by Matt L , fixed issue right away on holiday weekend & continues to provide excellant advise on heating and cooling services. Best company we have dealt with in a long time. -
Review 108 (2018-02-06 - Rating: 5)
Highly recommend Simons Heating and Cooling. Ive used them for Hot Water Heater, Central Air and Furnace in the past three years. Great price, great service. -
Review 109 (2020-08-25 - Rating: 5)
We had our central AC unit stop working during our guests vacation stay on a VERY hot day. Called them around 9am, by noon the service person was there... and by 1 it was fixed! Fast, friendly service!Thank you. -
Review 110 (2016-04-15 - Rating: 4)
Very helpful people, arranged a service visit for my furnace and AC, service guy arrived on time, worked very professional, treated house and family with respect, installed a humidifier to the furnace and work was excellent and he cleaned up after himself.Highly recommended. -
Review 111 (2017-11-13 - Rating: 5)
Andrew is a master craftsman. He has done several jobs for us. His work is excellent, neat, professional and timely. He is also a very nice person. -
Review 112 (2018-04-09 - Rating: 5)
Thank you Andrew and Aaron for fixing my leaking pipe...it is so nice to have heat again! I really appreciate how professional and polite you both were. I will definitely recommend you to others! -
Review 113 (2017-01-24 - Rating: 5)
Excellent service. He was very knowledgeable and professional. I was able to schedule a furnace cleaning with ease and will use them again in the future. -
Review 114 (2020-07-30 - Rating: 5)
Tech was on time, Profesional and knew his business, AC is tuned up and running like new. I plan on switching all my business to Simons. Thanks! -
Review 115 (2017-11-16 - Rating: 5)
Highly recommend! We had a heat emergency and Tammy went above and beyond to get a tech to us. The tech was great and had our heat working in no time. -
Review 116 (2018-02-08 - Rating: 5)
I had my furnace installed today by Tom And Ryan and I am very pleased. They were efficient, professional, friendly, and answered all my questions. -
Review 117 (2019-09-25 - Rating: 5)
Technician was very knowledgeable and informative, and went out to get a necessary tube for the hot water heater. I was happy with his customer orientation. -
Review 118 (2016-10-08 - Rating: 5)
We are a regular customer of Simons H&C. They have proven to be knowledgeable, innovative, and reliable. Highly recommend. -
Review 119 (2019-05-03 - Rating: 5)
Simons heating was excellent....they were quiet and finished the job in one day...everything worked well~~they checked the heat and the AC before they left...we barely knew they were here...very pleased with Aaron and Alyza and the company!!! -
Review 120 (2017-03-09 - Rating: 5)
Great company! Very thorough in their work. We have used them for several jobs and we have always been very satisfied. -
Review 121 (2017-11-28 - Rating: 5)
Andrew Healy fixed my heat recently. Excellent customer service. Great attitude. Very professional work was completed. -
Review 122 (2018-04-28 - Rating: 5)
Excellent and extremely professionalIt was a pleasure to have them install the central AC unit in my houseStrongly recommend them for any heating or cooling systemsDr. Omar Helmy -
Review 123 (2017-02-07 - Rating: 5)
Friendly staff with a keen understanding of my comfortable heating needs. Felix, Tammy, Matt and Dave do it right and they call you back 24hrs per day. -
Review 124 (2018-03-13 - Rating: 5)
Job well done, everyone was very friendly and easy to work with. Replaced my oil boiler and everything is great so far! -
Review 125 (2018-05-23 - Rating: 5)
Matt L. Is a super prompt efficient worker. Wonderful disposition and trustworthy. Thanks for always being respectful and pleasant. Michelle and Tom -
Review 126 (2016-06-25 - Rating: 5)
Felix and the crew worked hard and finished the project right on time. They were respectful of our house and I would highly recommend them. -
Review 127 (2024-02-22 - Rating: 5)
Did an excellent job! Very friendly and willing to help with any questions! -
Review 128 (2018-02-07 - Rating: 5)
Excellent service! Showed up on time and did a great job replacing my furnace. Definitely recommend! -
Review 129 (2021-04-28 - Rating: 5)
Just had Logan D and Eric S here to do maintenance on my A/C. They did a great job! -
Review 130 (2023-08-31 - Rating: 5)
We are very happy with our LG Heat Pump System. More importantly, we are very pleased with the installation service we received. All the men that worked here were very professional, friendly, and they kept their workplace - our home - very clean. We understand this is a messy kind of job, but the crew went above and beyond to keep our home clean. They worked efficiently and expertly and showed great knowledge in the work they did. We appreciate this very much and look forward to recommending Simons Heating and Cooling. Work crews are the face of Simons Heating and Cooling, and these men are a testament to the companys values. -
Review 131 (2024-03-20 - Rating: 5)
I called Simons Heating and Cooling on Saturday who normally services our tankless heater to tell them that our tankless heating system was not working and could they come and look at it. They came out early Monday morning to diagnose the problem. They found out that the heat exchanger was not working and needed to be replaced. Our heater was 12 years old and we decided to replace it. They ordered a new one and I asked when they would be able to install the new one. They said they would be here Tuesday. They arrived early and installed a new tankless heater.These three men did an outstanding job. They explained every step of the installation. They were very polite, kept the area very clean and worked in a very professional way. We have been using Simons for a few years now and could not ask for a better company to service our needs. Thanks, again for doing a great job. The Martins. -
Review 132 (2017-11-06 - Rating: 5)
Great Job Simons and Jason! Priced right and quick and easy install. TY Awesome! -
Review 133 (2017-11-06 - Rating: 5)
The Tech was very knowledgeable with the system my home has. The office people were very nice to talk to. -
Review 134 (2019-06-18 - Rating: 5)
Jake was awesome, he explained everything and we look forward in seeing him in the spring. Way to go Jake -
Review 135 (2017-11-29 - Rating: 5)
Very friendly staff. Matthew was quick and professional. Would recommend Simons to everyone. -
Review 136 (2019-10-07 - Rating: 5)
Very prompt arrival time, very interested in our concerns, checked system temp balance, great service, reliable and responsive service man. -
Review 137 (2017-06-24 - Rating: 5)
Work not done yet but so far customer service very good. I just recommended a neighbor for air conditioner purchase. -
Review 138 (2017-03-08 - Rating: 5)
Tom H. did an excellent job installing a gas line for our newly purchased home. -
Review 139 (2019-10-15 - Rating: 5)
All the issues that existed & some that cropped up where taken care of in an expedient manner. Thank You Again Simons. -
Review 140 (2023-11-09 - Rating: 5)
Zach Long, Service Tech, arrived on time and solved an on going problem with a leaky exhaust flu on our furnace. He was very professional, friendly and efficient in accomplishing this task.Tammy, the service coordinator, is always cheerful, friendly, and helpful whenever we call.Pete & Peggy 11/9/2023 -
Review 141 (2018-01-24 - Rating: 5)
Don is knowledgable and helpful. He has a positive disposition and a great attention to details. I am very satisfied with the service. -
Review 142 (2019-07-29 - Rating: 5)
Owner knows what hes doing and did a great job! Ill definitely use him again! -
Review 143 (2023-03-09 - Rating: 5)
Our heating went out and it turned out to be a faulty propane valve. We called Simons for an emergency service (other companies said they didnt service our area--story of our lives). Although it took a couple of days for them to get the needed part, Simons kept us updated and let us know when their service guy would be out. He came out and fixed our heater as promised. We really appreciated the promptness of their response, the professionalism of their staff (shout out to Honey and Ken!), and the fair price of the emergency service. We highly recommend them and will use them as needed from this point forward. -
Review 144 (2017-08-21 - Rating: 5)
Great service in all ways! I do not hesitate to recommend Simons to anyone. -
Review 145 (2019-03-27 - Rating: 5)
Ken was very helpful to me and my fiance Devon we hope that we dont need further assistance enjoyed his help for sure thanks again -
Review 146 (2019-03-21 - Rating: 5)
Jake did a great job! He is a very hard worker. -
Review 147 (2016-10-27 - Rating: 5)
I decided not to have the work done, but i was impressed favorably by their open and professional approach. -
Review 148 (2019-05-23 - Rating: 5)
Ken was pleasant and professional, he did a great job. -
Review 149 (2022-11-03 - Rating: 5)
“The tech that came to my house did an exceptional job…installing a new thermostat and adjusted the heating system and made sure everything was working to Lennox high efficiency specifications. What a great family-oriented group of employees! I just enjoy having these folks work on my heating and cooling system!” John D 11/02/2022 -
Review 150 (2017-11-10 - Rating: 5)
Very professional and courteous. Did an outstanding job and very happy with the annual service, thank you ! -
Review 151 (2020-06-02 - Rating: 5)
Our furnace in our 1880 home was from 1948. It was a gravity based system, with a whopping 20% efficiency. Simons was one of the companies that we received quotes from to replace our system. I will start with the quote. The quote for a 96% efficiency combination boiler system with installation, beat what others quoted for just a normal boiler. The turnaround time for agreement to installation was very quick. At time of installation, the workers showed up each day, on time and they stayed for a full day of work each day. They were very communicative and respectful. The cleaned the area, removed the old equipment, and re-piped everything into a beautiful system that is much easier to access than the previous system. We now have continuous hot water and a great heating system, all in one. I cant recommend these guys enough.Bonus...we bought a Nest learning Thermostat and the installation tech, although not part of the set up, installed it for us, no extra charge.Great company. -
Review 152 (2022-01-23 - Rating: 5)
Simons heating and cooling sent a tech out to my house as a first time customer at midnight Saturday night on an emergency call after being told by several places we were out of luck. The tech was so friendly and informative I couldnt be happier ☺️ I will absolutely be referring everyone I know and using them exclusively from now on. Thank you for excellent customer service! -
Review 153 (2021-11-16 - Rating: 5)
My only complaint is that it was a tad expensive, but that is more the system than them. Professional in both estimates and installation. Arrived on time (more than I can say for others), did what they said they would do when they said they would do it. Happy with my system.They offered a 0% 18 month financing option using Synchrony Bank. Their setup for this loan was good. Synchrony is a disaster. Dont use it. Stay away at all costs. They admitted to me that they arent really a bank, and it shows. Set up auto pay so it would be paid off in 18 payments. Talked to their customer service, since their web site was a bit confusing, to ensure I did it right. I was assured I did. Come time for the first payment, they took out the entire loan amount, decimating my checking account.After 5 hours on hold (seriously - 5 hours!), they admitted their mistake. Their answer - mail me a check that would take up to 3 weeks to get to me. I asked if they would pay the fees that would pile up on my checking account during that time.Use Simons. Good company. Stay away from Synchrony at all costs. Very incompetent not quite a bank. -
Review 154 (2022-05-15 - Rating: 5)
I absolutely recommend Simons, hands down!!! Honey is the absolute best at customer service, which you dont often receive these days. Simons was there for us in our time of need, when the HVAC unit died in the dead of winter 2018 (came out the next day, and a full installation the day after that, which was on a Saturday). That was so comforting after dealing with prior incompetent service company whom took our money stating that the unit is fine 3 weeks prior; when clearly it wasnt. Were on Simons 2-service maintenance plan, and still receive the same great service since that first day in 2018. -
Review 155 (2023-02-11 - Rating: 5)
Wonderful staff, professional service and very down to Earth!Such a relief when you deal with GOOD PEOPLE! -
Review 156 (2019-07-24 - Rating: 5)
Excellent installation.very neat,was very happy with both installers. -
Review 157 (2021-08-30 - Rating: 5)
Our hot water heater (which was installed by a different company) had become clogged with sediment over the weekend, leaving us with no hot water in the house. I called Honey at Simons on Monday midday, and within a few hours she sent Jake to my house to fix the clog, who was joined later by another member of the team (unfortunately, I didnt catch his name). They were courteous, professional, and had the issue resolved quickly. They answered all of my questions about how to prevent this from happening in the future. Earlier this year, Simons installed a mini split HVAC system for us and added insulation to our attic, which has kept us cool and comfortable all summer. I highly recommend them! -
Review 158 (2020-09-28 - Rating: 5)
This is a decent site to shop for a clean renewable energy source such as a boiler/furnace. -
Review 159 (2017-12-04 - Rating: 5)
Great professional, and friendly service was provided to us by Don. Thanks! -
Review 160 (2024-02-23 - Rating: 5)
Outstanding customer service and very professional. -
Review 161 (2021-09-23 - Rating: 5)
Eric came out today to service our boiler and he was great! We just purchased our home and know nothing about boilers. He took the time to explain what everything is and how it works. I asked a lot of questions, he was very patient! Highly recommend! -
Review 162 (2020-07-20 - Rating: 5)
I met with three (3) contractors who were bidding on the installation of a new furnace, including ductwork and gas piping, with a new central air conditioning system for my home. I was thoroughly impressed with the knowledge that the representative from Simons Heating and Cooling, Inc. provided concerning this installation and the options provided for my review and selection. I selected Simons Heating and Cooling, Inc. to perform the work on my project and was very impressed with their daily updates on when their workers would arrive at my home each day. Their workers arrived on time and performed an excellent installation while performing a complete clean up of the area they were working in my basement once their work was completed. Their foremen communicated what work they would be performing each day and answered and questions that I may of had. I would highly recommend Simons Heating and Cooling, Inc. for their performance of work in a professional manner while providing an excellent high quality installation. -
Review 163 (2020-12-30 - Rating: 5)
We recieved great customer service from Ken C. and Honey from Simons! They were polite, attentive, and very knowledgeable. After numerous visits from a different company and many technicians, Ken C was able to resolve our furnace problem in 1 visit. We will definitely be keeping their number on the fridge. Thank you guys! -
Review 164 (2018-07-26 - Rating: 4)
Very professonal took the timeTo do a complete and thorough job. -
Review 165 (2019-05-09 - Rating: 5)
Ken C. was an outstanding tech. He took his time to talk to me and answer my questions. He did an excellent job. Hoping to have him come back on the next call. 5 stars to Simons Heating and Cooling! -
Review 166 (2020-08-21 - Rating: 5)
I had Simons in for our Lennox mini split service today. The technician, Jacob, was phenomenal. He was on time, friendly, efficient and walked me through the routine maintenance of the filters and the outside condenser unit as well. Had our system installed three years ago and it runs like a charm. I appreciate quality, professionalism and promptness. Kudos to Jacob and Simons! -
Review 167 (2021-04-09 - Rating: 5)
Tom, Dean and Mike W. did an awesomejob!!! I am so pleased with their professionalism, neatness, and the quality of their installation. Thank you very much!! Money well spent on quality equipment and service. I highly recommend Simons Heating and Cooling! -
Review 168 (2020-04-10 - Rating: 5)
I recently had Simons install a Daikin split (heat pump) system. From my initial contact with Tammy, the fast response from Dave Simons on getting a quote and scheduling the install, to the technicians (Ryan and Tom), everyone was a pleasure to deal with. They did good quality work and listened to me on my desires (Im very particular about how things are done :-) and did what I asked them to.I had a bit of a problem with noise coming through the bracket holding the condenser on the side of the house. I have wood plank siding outside and tongue and groove pine on the interior wall. This was conducting noise through the wall. I discussed it with Tammy. She and Dave agreed to come back and put it on a ground stand. Now the system is very quiet, inside and out.I love this new system. It is very comfortable heating, and I expect the same on the cooling side. Thanks Dave and Team!! -
Review 169 (2020-04-29 - Rating: 5)
The entire process of selecting a model, installing it and then testing it went smoothly and professionally. It was necessary for the Simons crew to coordinate with my propane supplier, Shaw propane, and they did so quite well. I am especially thankful to Jason for analyzing my homes electricity requirements during a blackout and then for recommending the exact Generac model to meet my needs. I have recommended Simons to some of my friends who are considering buying a generator. -
Review 170 (2019-11-08 - Rating: 5)
Simons is great. Period. My hot water heater finally gave up the ghost and I called them 1st thing in the morning. Tammy and Honey were great and were able to clear off time for the technicians to come out that afternoon. Other companies charged more and couldnt fit me in for 5 days.The technicians Mike and Jason were great, very knowledgeable about the product they installed and did very neat, clean work. Mike was able to give me a quick tutorial on how it worked and what to do in case troubleshooting was necessary further down the road.Highly recommend this company! -
Review 171 (2023-04-17 - Rating: 5)
Zach was great. on-time, professional, friendly and took the time to answer questions.