ProLift Garage Doors of Germantown

Photo of ProLift Garage Doors of Germantown

Located in Germantown, Tennessee

Address: 8822 Aldershot Dr, Germantown, TN 38139, United States

Phone: +1 901-459-3812

Rating: 5

Services

  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Appointment required

Categories

  • Garage door supplier
  • Contractor
  • Garage builder
  • Repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Rob showed up very quickly on a Sunday afternoon after our garage door spring broke. He inspected all of the moving parts, discussed the repairs to be made, provided options, and completed the work in no time. Very friendly, professional, and knowledgeable. I would definitely recommend ProLift Garage Doors!

  • Review 2 (2024-11-06 - Rating: 5)

    Logan W was very helpful, nice and professional. He is efficient and has a very kind demeanor. As a manager for over 30 years of people in the service industry it is very difficult to find people like Logan who deal with the public with such care and ease. He did a great job on repairing my door and in a timely manner. You are lucky to have him on your team. I will use you guys again just because he of him.Bethany N

  • Review 3 (2024-11-30 - Rating: 5)

    Great team and honest company. They installed my new door earlier this year and its perfect. I did a silly thing today and backed in the door and the owner himself came out and did a repair for me. He didnt try to over sell and was very honest. As a woman whos hesitant to seek repairs for fear Ill be taken advantage of, my mind is at ease working the Pro Lift. Rob T runs a trustworthy company.

  • Review 4 (2024-08-05 - Rating: 5)

    Logan came out to replace my garage door spring. He was very professional and prompt in his arrival time. He took the time to explain what was needed, and did not try to sell me on services that was not needed. He was very fast and polite. They were recommended to me by my neighbor and Ill recommend them to anyone as well. Thanks!

  • Review 5 (2024-11-03 - Rating: 5)

    Rob is the best. I dont want nobody else but him. I had a previous guy come over told me he put a new spring on. It broke within 2 weeks. Called back no response but Im out of town. Another tech came and said springs was not new. I had to pay again. Now garage broken again I thought. Rob comes and fixes it so quickly. I was told it was circuit board. Rob could have easily told me it was board. He could have installed it because I said that was what I was told. He checked it out and it was not board. He is probably the fewest of the honest people left in the business world. I am telling anyone who needs work about him and his integrity. God bless him for blessing me. I hope your business thrives beyond your wildest belief. Keep God First and everything else will follow

  • Review 6 (2024-09-27 - Rating: 5)

    My technician Logan was great. Had a major problem with my door and a couple of future problems. He laid everything out for me and did so in a professional manner. Did a great job installing my springs and I definitely want HIM to redo the clips and rollers in the near future 😀!!!

  • Review 7 (2024-07-06 - Rating: 5)

    Matthew was my tech today. He explained everything and showed me everything that need to be done. He was a kind, friendly and thorough young man. I will recommend others to Prolift because of the great the great job he did for me.

  • Review 8 (2024-10-02 - Rating: 5)

    Thank you to Terrell and Logan for helping me! They were professional and friendly. They were able to help me at a great price too! Will definitely use them again!

  • Review 9 (2024-05-28 - Rating: 5)

    After calling 2 other garage door repair places and either being told Id have to wait until the next day or dealing with a less than pleasant receptionist, I was happy to talk to the receptionist at ProLift. She was very friendly and understanding of the urgency of the situation. She was able to find me a technician who was able to come within about 2 hours. Matthew was great! He was friendly, knowledgeable and told me hed probably be able to get my repair done within a half hour, which was really helpful since I needed to leave for an previously scheduled appointment. Sure enough- he was done in about a half hour or less. Im very pleased with ProLift and would definitely recommend them.

  • Review 10 (2024-08-31 - Rating: 5)

    Rob T was amazing ! Very professional , very caring and took his time. It’s the holiday weekend and companies are known to drag their feet but Rob didn’t ! I recommend him over and over he was fantastic and took care of my biggest concern !

  • Review 11 (2024-08-20 - Rating: 5)

    Rob was great! Super helpful, patient, and informative. 10/10 would recommend ProLift Garage Doors of Germantown to anyone needing a garage door like me, or just needing a repair made.

  • Review 12 (2024-12-22 - Rating: 5)

    Completely knowledgeable, fast, courteous, friendly, and considerate of my time; during this holiday season! I will definitely be recommending!

  • Review 13 (2024-09-27 - Rating: 5)

    My experience was great ,my appointment actually got moved up. The technician was polite and courteous went above and beyond to address my needs. I cau use my garage again thanks.

  • Review 14 (2025-01-06 - Rating: 5)

    Had a problem over the weekend, called and got an appointment first thing Monday. Service was prompt, courteous, reasonably priced and corrected the problem.

  • Review 15 (2024-12-11 - Rating: 5)

    Matt was great at repairing and instructing us how to maintain our garage door. We would highly recommend the company.

  • Review 16 (2024-12-31 - Rating: 5)

    Mathew k was very pleasant and I enjoyed talking with him while he worked . He did a great job and in a timely manner . I will definitely use prolift garage door again .

  • Review 17 (2024-07-10 - Rating: 5)

    Service was very efficient, same day and tech which was the owner, was very knowledgeable and let us know what we really needed. He offered his opinion and let us make final decisions. Prices were very reasonable. This company is on our DO Call list!! Thanks!

  • Review 18 (2024-08-29 - Rating: 5)

    Technician was on time and very attentive to details. My problem was dealt with immediately and expertly. The service provided a very pleasant and effective experience.

  • Review 19 (2024-07-27 - Rating: 5)

    Got an appointment the next day and Rob provided excellent service. The garage was fixed in 20 mins. Will definitely use for all of my garage door needs.

  • Review 20 (2024-07-26 - Rating: 5)

    Mr. Logan is super nice, knowledgeable and professional. I would recommend him to my friends and family. Thank you for your kindness and being honest and respectful.

  • Review 21 (2024-04-07 - Rating: 5)

    Highly recommend ProLift for any garage repair!! I was able to schedule a repair on a Sunday afternoon! Great response time via text and email and showed up within the given window of time frame. Excellent repairs made in a timely fashion and very reasonable price. I would definitely use them again if needed!

  • Review 22 (2024-05-16 - Rating: 5)

    Most professional and knowledgeable service I have had in a long time. Explained everything to me in detail and price discussed up front. My garage door has never worked this good. Very happy customer, will absolutely call again if needed and will refer to all friends and family.

  • Review 23 (2024-03-27 - Rating: 5)

    Rob and his team were excellent from beginning to end! They kept we updated about when the new garage doors would be delivered, and the install went great and they look SO GOOD! We have gotten many compliments from other contractors as well as our neighbors! Highly recommend!

  • Review 24 (2024-04-10 - Rating: 5)

    Excellent experience with ProLift! Called with emergency needs after a storm fried my garage door opener. Was heading out of town and did not want my wife dealing with a broken door while I was gone. ProLift came out the next day at exactly the time they said they would be there. Installed a brand new opener in record time and at very reasonable pricing. Matthew was excellent to deal with, very personable and competent - great technician! Will definitely call on ProLift and Matthew again if the need arises

  • Review 25 (2024-05-06 - Rating: 5)

    Prolift was great to work with. Quick response in getting appointment set up. Repairs were done quickly. They under promised and over delivered on the fix to my problem. I highly recommend their service.

  • Review 26 (2024-08-02 - Rating: 5)

    Best company to work with. Quick scheduling, on time arrival and expert workmanship. Matthew is the man you want to work with! Will hire again in future.

  • Review 27 (2024-04-18 - Rating: 5)

    Logan arrived on time and was quick to diagnose my problem and had my garage door up and running again in less than an hour. Great service from start to finish from the initial call to the resolution. Highly recommend them!

  • Review 28 (2024-03-19 - Rating: 5)

    I recently had my insulated garage door replaced by ProLift Garage Doors.I was very impressed the technician came out on a Sunday and ascertained the door needed to be replaced.I ordered it the same day and I am very pleased with the results.I am in the process of replacing the second garage door.Jorden the technician and Rob the owner were very professional.I highly recommend ProLift Garage Doors of Germantown.Margaret Hall

  • Review 29 (2024-03-28 - Rating: 5)

    Pro lift is great!! They responded to my online request quickly and was able to get me scheduled the next day. There was no service fee and Logan had the supplies on hand even though he was only coming to give me a quote!! Logan was nice,knowledgable and fast!! The price was affordable as well!! I highly recommend!!

  • Review 30 (2024-04-21 - Rating: 5)

    The owner was very professional and knowledgeable about the work needed to be done. I had it installed over a year ago and any time there was an issue, Rob made sure it was fixed immediately. This is a great business to use for your garage needs. Thank you

  • Review 31 (2024-04-16 - Rating: 5)

    ProLift Garage Doors of Germantown did a great job for me. My torsion spring broke Sunday evening. That night I scheduled an appointment for replacement of the spring for Monday around lunchtime. The technician was on time and professional and had my springs replaced in about 30 minutes at a great price. Id strongly recommend them for anything related to your garage door needs.

  • Review 32 (2024-03-07 - Rating: 5)

    Purchase and installation with ProLift was top notch! This is our first time with a new-build and so there were a LOT of questions - all responded to quickly and expertly. Our installation tech, Mathew, was fantastic. The door looks great and we cant believe how quiet the operation is.

  • Review 33 (2024-01-31 - Rating: 5)

    Rob was quick to respond with my broken spring issue. He arrived when he said he would, had the necessary parts with him and completed the work at a fair price. He was personable and pleasant, and I would not hesitate to recommend ProLift Garage Doors of Germantown to others.

  • Review 34 (2024-04-10 - Rating: 5)

    Technician was exemplary! He was patient and thorough in helping me to understand the garage door malady. It is not often that I feel impressed enough to write a review, but this young man exudes confidence. I look forward to completing the process.

  • Review 35 (2024-01-20 - Rating: 5)

    My service was exceptional! Matthew came as scheduled and went above and beyond in servicing our garage door. He was very knowledgeable and patient as I peppered him with questions. I definitely recommend ProLift Garage for servicing any residential garage doors.

  • Review 36 (2023-12-30 - Rating: 5)

    Rob is the man. Having an owner operator in this business is crucial and Rob proves that true. I called 4 different companies before I called ProLift. Every place I called either never called me back or continued to reschedule until it just became unbearable. Then I spoke to Rob and I knew I was in good hands. He took my call and confirmed our appointment while he was still out of town. He showed up on time and prepared to do the job. Polite, professional, and his work is on the same level as his outstanding customer service. Highly recommend! Don’t waste your time calling anyone else.

  • Review 37 (2024-03-19 - Rating: 5)

    Rob is wonderful to work with! He fixed our garage door from 1984 and provided tips to increase longevity instead of trying to sell us a new motor. Will use again and recommend to others! Thank you!

  • Review 38 (2023-08-24 - Rating: 5)

    Rob and his team were great - from my first call to the office to completion of the job. Quick, friendly service. A technician came out the same day to assess the situation, and my garage door was fixed the next day. We made the call later in the day, or I am sure it wouldve been fixed the same day I called. Highly recommend!!

  • Review 39 (2024-04-05 - Rating: 5)

    I give Matthew 5 stars. He explained everything he was going to do and left my garage door working better and quieter than ever. I’m sure all pro lift technicians are just as good but to be sure, ask for Matthew.

  • Review 40 (2024-10-24 - Rating: 5)

    Great company! They had our door fixed in 15 minutes.

  • Review 41 (2024-04-05 - Rating: 5)

    I had the pleasure of meeting Logan from prolift garage door today.Very nice and courteous young man. Took the time to explain to me what was going on with my garage and came up with an estimate. He got my garage door open in no time. I will recommend Logan and Porlift to all my neighbors and family.Thank you for helping me.

  • Review 42 (2023-10-30 - Rating: 5)

    They were able to come out the very same day. The technician was very knowledgeable. He explained the options and the cost. He did an excellent job with fixing my garage door. I would definitely recommend this company.

  • Review 43 (2024-04-03 - Rating: 5)

    Rob was fantastic. He responded quickly and was very helpful and knowledgeable. He knew what was wrong immediately and was able to fix or replace everything that was needed. Would definitely continue to use this company.

  • Review 44 (2024-04-24 - Rating: 5)

    Maybe was morning short of spectacular. I appreciate you man. I definitely will be referring you to a lot of brothers that need work. Knew what he was doing and got right to it. Much appreciated. We need more technicians like you. 6 stars hands down

  • Review 45 (2024-03-25 - Rating: 5)

    Our garage quit working with the system in there, they came out, gave detailed instructions on what it would take to fix it that would be beneficial going forward. Came out the next day and completed the work. The gentleman that came was very polite, knowledgeable and helpful through the process. Would recommend them for any issues.

  • Review 46 (2023-01-03 - Rating: 5)

    Honestly this was Amazing! Mario was a great worker who was fast and efficient and always had a happy and positive mood. He consistently checked and made sure the job was done and is also a pretty good conversationalist. The company has great prices and get your garage problems fixed super quickly. I will definitely be giving them a call should my garage ever again have any difficulties.

  • Review 47 (2024-04-04 - Rating: 5)

    Matthew K arrived earlier than expected to our delight. He was able to do everything requested at a very reasonable price. We will ask for him by name if overhead door service is needed in the future. Thanks again. Milton McDermott

  • Review 48 (2024-08-17 - Rating: 5)

    Fixed the garage door the same day quickly and at a reasonable price. Highly recommend.

  • Review 49 (2024-01-11 - Rating: 5)

    My service was great! Matthew K came quickly and gave me the run down of my issues and had quick solutions to resolve them. He was very courteous and respectful. The whole service was very professional and I would definitely tell everyone and use this service again!

  • Review 50 (2024-02-27 - Rating: 5)

    Prolift was very responsive to coming out on New Years to see about my damaged garaged, which ultimately needed replacing. The representative informed me upon leaving and me paying in full that it will arrive in a couple of weeks, but upon me checking in around that span of time, Mr. Robert told me would take about 6 weeks, which was alarming because I was not originally told that. Mr. Robert did call me Monday when it arrive, but took a day to return my call, so the install got set for Valentines. The installation was fast, but the fixtures were not shipped with it. I was told that they would have them on by weeks end. It is now mid of the following week, so I again called Prolift to follow-up. They sent Robert a message and I also left a voice message first thing today and have yet to receive any updates on the fixtures. I think communication could be much better, especially with updating customers when expected time-frames happen to change. Other than this, they have done a great job on replacing my garage.Robert was ill from a virus and has done well explaining and scheduling to get my fixtures installed. Thank you!

  • Review 51 (2024-06-11 - Rating: 5)

    They were very responsive and I was able to get an appointment the same day I called. Logan was very helpful and did a great job taking care of our problem.

  • Review 52 (2024-05-06 - Rating: 5)

    Rob made it to my house on the SAME day I scheduled the appointment! It was just after 7PM, and I received a text message stating he was 20 min away, and he arrived on-time. The work was done professionally, and he was very helpful with some other maintenance needs, but didnt push any upsells. I will call ProLift for any of my garage door needs, as well I trust them to do the work even when Im not home just to have the flexibility of their scheduling!

  • Review 53 (2024-10-16 - Rating: 5)

    Matt, knows how to find the problem with the garage door fast. He really wants to fix the problem and give several choices to fix the garage door.

  • Review 54 (2023-12-26 - Rating: 5)

    I was very impressed with Rob of ProLift Doors. Unfortunately my door spring broke on Saturday before Christmas and I was unable to get either of my cars out of my garage. ProLift Doors scheduled the repairs that same day and followed thru with their promises. I can say I have not met any nicer perso. He did an very professional job and I can very highly recommend ProLift Doors of Germantown for your overhead door repairs or replacement.

  • Review 55 (2024-03-19 - Rating: 5)

    ProLift was very quick to respond to my call and had my garage door repaired less thank 24 hrs later! They were courteous and very knowledgeable. I would definitely recommend ProLift!

  • Review 56 (2024-04-29 - Rating: 5)

    Excellent work by Mr. Matthew K! We had a spring break and they had Matthew out to repair it several hours after we called ProLift. Very timely and professional. -Collierville Resident

  • Review 57 (2024-06-18 - Rating: 5)

    Amazing service. The technician, Matthew, was fast, professional and courteous. He cleaned up when he was done and knew exactly what he needed to do. Wow!!!

  • Review 58 (2024-05-01 - Rating: 5)

    Rob with very attentive to getting us set up with the best door options, financing and installation schedule. The installer Logan was timely and efficient. Very good experience all around

  • Review 59 (2024-06-14 - Rating: 5)

    Fantastic, Efficient and Frindly service. The issue was reported at 5:30am through the online booking system, and the repair was complete by 10am. The pricing was more than fair as well. Highly recommend!!

  • Review 60 (2024-07-04 - Rating: 5)

    Did a great job and was very professional contact ProLift for your garage need you be glad you did. when you need help call a Pro

  • Review 61 (2023-08-23 - Rating: 5)

    Excellent customer service from start to finish. Super easy appointment scheduling, on time arrival, quick diagnosis of the problem, and multiple solutions offered. I wanted a completely new upgraded opener, and they had everything in the truck. It was all done and set up in less than 2 hours, which was way more than I expected. I highly recommend ProLift!

  • Review 62 (2024-01-23 - Rating: 5)

    Called and he was able to come out the very same day and fix my garage door problems. Did an outstanding job and it cost me much less than I had anticipated! I will use this company for all future garage door issues..

  • Review 63 (2024-02-01 - Rating: 5)

    Logan was very detailed in his explanation of my door problems. He identified the problem and came up with a cost effective solution, lastly he gave suggestions on future upgrades. ProLift ask for Logan it’s definitely worth it.

  • Review 64 (2024-04-14 - Rating: 5)

    Matthew came out and quickly identified the problem, had the part on hand and immediately fixed my issue. He was polite and professional. I highly recommend and will use again if needed!

  • Review 65 (2023-12-26 - Rating: 5)

    I called these guys around 9 AM and they were here by 11 AM and Matthew was fantastic. Even helped my neighbor with a small issue for free while he was here. Great experience and I have them on my annual maintenance schedule

  • Review 66 (2024-01-17 - Rating: 5)

    Knowledgeable tech Logan came and had my broken spring fixed in no time. Same day service as well! Will definitely use again and recommend them too.

  • Review 67 (2024-06-06 - Rating: 5)

    Matt was awesome to work with. From the introductory call, to the repair and invoicing, Matt was a complete professional. I highly recommend ProLift Garage Doors for any repair or maintenance work. Thank you, Matt. I will definitely call you again.

  • Review 68 (2024-07-09 - Rating: 5)

    Great experience. The guys did a great job. I will use them again and recommend family and friends.

  • Review 69 (2023-03-16 - Rating: 5)

    Mario was very nice and professional. My husband spoke with him for a little less than 5 minutes explaining what was going on with our garage door. Within 15 minutes, Mario fixed the problem and serviced our garage door and the opener. He told us what the problem was and how he fixed it. He also gave us some pointers on how to troubleshoot and the upkeep of the garage door. Thanks Mario

  • Review 70 (2022-11-14 - Rating: 5)

    Mario was an amazing tech. He was very personable and walked us through the process step by step. He had some previous appointments cancel so called to come out earlier than expected. He diagnosed our issues no problem, got the parts he needed and had both garage doors full functional and as silent as a field mouse in no time. Awesome customer service and will use ProLift again if we have any issues.

  • Review 71 (2022-10-26 - Rating: 5)

    ProLift was able to come out on short notice when we had an emergency. Mario did an excellent job. He was very professional but also friendly. He seemed to go above and beyond to make sure I was satisfied with his work.I plan on scheduling some overdue maintenance on the garage soon and I will be using ProLift and requesting the same tech.

  • Review 72 (2024-08-26 - Rating: 5)

    Was very professional and knowledgeable. Explained every procedure tht was done. Will use again if needed. Thnks

  • Review 73 (2024-03-05 - Rating: 5)

    Had a great experience with ProLift Garage Doors. They arrived quick and had my garage fixed in no time. The tech was friendly and knowledgeable. Would definitely recommend.

  • Review 74 (2023-12-31 - Rating: 5)

    Not easy to get help on New Years Eve and your garage door wont open! And your car is trapped! Thank you. Thank you to Prolift Garage Doors and their fantastic technician, Matthew Kirk! Came out within 2 hrs and completed repsir!@

  • Review 75 (2024-07-17 - Rating: 5)

    Third time this company has responded same day and solved my 3 different problems during past year. I will always use them.

  • Review 76 (2023-07-13 - Rating: 5)

    Rob came out within 24 hours of my call to find the problem with my garage door not being able to shut. Within 5 minutes on-site Rob was able to locate the issue and fix the problem before it became a huge issue. Right after identifying the issue he provided me with a very fair price, and started the work immediately. I know who I will call the next time I have a garage door issue.

  • Review 77 (2023-10-30 - Rating: 5)

    I am extremely pleased with the great service I received from Rob at ProLift Garage doors. He took the time needed to do the job right and I appreciate that.I highly recommend ProLift to get the job done right.

  • Review 78 (2024-12-06 - Rating: 5)

    Technician seem very knowledgeable about his craft and Friendly.

  • Review 79 (2023-04-24 - Rating: 5)

    I called them on Friday afternoon and they were out first thing on Monday. The communication with them was very good and I knew everything I needed before they (Mario) got here.Mario listed to what the problem was and quickly determined he could fix the problem without the expense of a new opener.He had what he needed on the truck and installed the fix within 20 minutes.Now everything works and we are very happy. Thanks Mario and PLGDoG.

  • Review 80 (2023-11-29 - Rating: 5)

    Matthew Kirk with pro lift was knowledgeable, friendly and got us fixed up! He took time to explain the process and teach us.. highly recommend him for any garage needs

  • Review 81 (2024-05-09 - Rating: 5)

    Responded immediately and on site in under 3 hours without “emergency call” surcharge.Matthew fixed the problem quickly and was great in explaining the process. Will use again.

  • Review 82 (2023-05-11 - Rating: 5)

    Awesome service from Rob! We had an issue with our garage yesterday, so my husband reached out to Prolift. Rob came out the same day, was on time, and solved our garage problem! I highly recommend!

  • Review 83 (2023-09-09 - Rating: 5)

    The owner came out within an hour of calling on a Saturday morning to repair our garage. Professional, courteous, and fast. Would recommend and use them again.

  • Review 84 (2024-09-24 - Rating: 5)

    So please with a quick and professional service I received from this company and Matthew H my technician!

  • Review 85 (2023-08-16 - Rating: 5)

    Rob replaced a circuit board on my motor. Afterwards, I found an old remote control, which needed to be reprogrammed. He came back out a second time, and he fixed it for free. He also added a surge protector at no charge. Very pleased!

  • Review 86 (2024-05-08 - Rating: 5)

    Logan was very nice and professional. So glad he could fix my garage door in a timely matter. 10/10

  • Review 87 (2023-05-10 - Rating: 5)

    Rob came out on extremely short notice and was one of the best service people I have ever dealt with. Fast, courteous, and knowledgeable. Will definitely use them again in the future.

  • Review 88 (2024-02-19 - Rating: 5)

    Our service tech was Mathew, and he did a great job of inspecting our garage door and communicating with us what the problem was and the best solution. We would highly recommend Mathew and Prolift Garage Doors of Germantown!

  • Review 89 (2023-11-27 - Rating: 4)

    The technician was very professional and courteous. He showed me everything that was wrong with my door and why it was not operating properly. He was able to complete the job the very same day and in reasonable time.

  • Review 90 (2023-07-26 - Rating: 5)

    Pro Loft Garage Doors of Germantown is the best cause I didn’t know how to reconnect my garage door because I had disconnected it when we had the storm but I didn’t know I was gonna have a hard time with my garage. And Rob came right on and reconnected in less than 2 minutes thank you so much you have my business from now on. And I will definitely refer you to others. Thank you so much!!!!!

  • Review 91 (2023-07-17 - Rating: 5)

    Matthew came out for a same-day appointment and literally saved the day! Our garage wouldn’t open this morning due to a busted spring overnight. He replaced the broken spring and the second one just for precaution, greased everything and tightened the loose screws down. We are so grateful this got done before our vacation- they really came through in a pinch. Thank you Matthew! We are saving your number.

  • Review 92 (2023-04-18 - Rating: 5)

    Mario was the name of the tech that came to my home, and provided service for me today. He was very professional and courteous with me. He explained what my issue was and how he was going to correct it. He explained installed the new equipment and helped me set it up and explained how it worked. Thank you Mario for all of your help today

  • Review 93 (2023-06-16 - Rating: 5)

    I cant say enough good things about ProLift. Rob (Owner) was very quick to respond to my call and able to come see what my issue was right away.I had a #3 bracket on my garage store snap and small amount of water had been seeping underneath my door.Rob was able to find and correct the issues immediately. Bracket was replaced and the force settings on my garage door were corrected.No upsells or trying to get me to replace the entire door. A previous company looked at my door and wanted to replace the entire thing for close to $3,000. Took maybe 15 mins for Rob to fix it all and did I mention he did it for free?Great service! I will be using ProLift for any and all of my garage issues going forward.

  • Review 94 (2024-05-31 - Rating: 5)

    Arrived on time, kept us informed of appointment al along, and then did a great repair job.

  • Review 95 (2024-08-22 - Rating: 5)

    Matthew Kirk is a great and honest guy. Thank you so much for your help.

  • Review 96 (2024-01-17 - Rating: 5)

    They were responsive, professional and courteous. The work was also top notch.

  • Review 97 (2023-01-13 - Rating: 5)

    ProLift did an amazing job with us. Mark worked fabulously and in less than an hour we had our broken garage back up and running like brand new. Great pricing and quick repair.

  • Review 98 (2024-11-10 - Rating: 5)

    Great communication from start to finish with the team from Prolift. For any Garage issues this is the only company i will recommend and use from now on.

  • Review 99 (2023-07-31 - Rating: 5)

    I had a scary Sunday morning with the spring on my garage popping. Everyone I called wanted to charge me an emergency fee and a consultant fee. Prolift was able to come out and fix my garage (even suggest a better set up) for a reasonable price and NO EMERGENCY FEE OR CONSULANT FEE 🤯😻🎉 Rob did an excellent job and was able to fix my challenge quickly allowing me to still be on time for work. I will keep them in mind if I need further help on my garage one day!

  • Review 100 (2023-10-18 - Rating: 5)

    Very good service and workmanship. The technician performed all the required services and quoted the costs upfront. I enjoyed working with ProLift on my garage door repairs.

  • Review 101 (2023-06-10 - Rating: 5)

    Called on Friday to have someone come look at my broken garage door opener. Was supposed to come that night between 5pm and 7pm. Never showed. The manager sent me an email this morning said hed take $50 off installation for the inconvenience. He showed up and installed my opener in less than an hour and a half. Explained everything to me, programmed my remoted and charged me exactly what he said he would. Good guy, good installation, good price.

  • Review 102 (2023-03-29 - Rating: 5)

    Service great. Mario was on time, quick observation and knew immediately what was wrong with the door. Fixed it with no problem. Very friendly and professional. Even the agent that answered the phone was so understanding and helpful. Great company.

  • Review 103 (2024-10-10 - Rating: 5)

    Rob is awesome and the first installer as well. I had to replace my outlet and Rob the owner came back and finished it. My garage door opener hasnt worked for over 10 years. It is quieter and better then the the original one

  • Review 104 (2023-07-18 - Rating: 5)

    Matthew fixed our garage door today, replaced our springs and got it working like new. Kind and courteous service. Highly recommend!

  • Review 105 (2023-08-11 - Rating: 5)

    I had a garage emergency needing rapid response. Rob at ProLift appeared within the designated timeframe and was able to assess, diagnose and repair! Awesome and professional service - so appreciated!

  • Review 106 (2024-06-12 - Rating: 5)

    Thank You ProLift! Extremely knowledgeable, professional, & excellent service. Will definitely be sharing your contact with all family & friends.

  • Review 107 (2024-07-23 - Rating: 5)

    Very well priced and efficient. Logan did a great job.

  • Review 108 (2024-06-19 - Rating: 5)

    Jason showed up quickly after we had the garage spring and several hinges broke snd needed replaced. He did an outstanding job!

  • Review 109 (2023-03-06 - Rating: 5)

    Maneeee yo this dude Mario was amazing highly recommend and very professional!

  • Review 110 (2023-07-08 - Rating: 5)

    My husband has been tinkering with our garage for months with no avail! We saw Rob at our neighbors home and we mentioned to him that we need ours looked at as well. He came right over after! Within 15 minutes, our garage was fixed! He was friendly and professional! He knew just what to do!!! Thanks for everything Rob! You’re invited to all the neighborhood cookouts!!!! -The Smalls

  • Review 111 (2022-10-20 - Rating: 5)

    Marco and Kaelen came to work on me garage door and they did a fundamental job. I would highly recommend them in a heartbeat. Professionalism and dedicated worker are rare these days. They were on the job and left us satisfied 😌 Job well done...

  • Review 112 (2023-03-04 - Rating: 5)

    Mario was a lifesaver! He was extremely knowledgeable and took time and effort to get things right. We definitely recommend him 100% to anyone!

  • Review 113 (2024-06-06 - Rating: 5)

    Matthew was extremely knowledgeable, and told me exactly what was needed to correct the problem. I would definitely use ProLift again!

  • Review 114 (2023-02-13 - Rating: 5)

    Mario was awesome. Super friendly and professional while replacing the broken spring. Added a second spring that the home builder should have installed originally. Thanks Mario! Go Bears!

  • Review 115 (2023-09-05 - Rating: 5)

    My garage went on the outs Friday night. I called and was instructed to text a number. The technician text me back with quote and that afternoon work was completed. Friendly, knowledgeable and efficient.

  • Review 116 (2022-10-24 - Rating: 5)

    Mario, did an awesome job! Fix our issues with the garage! He went beyond what we thought and we are very appreciative! Would definitely recommend and will use in the future!

  • Review 117 (2022-09-26 - Rating: 5)

    Mario did and excellent job with my garage door spring replacement. He also took the time to service the door as well. He was exceptional and it is rare to have such a caring individual who takes pride in his work while ensuring top notch customer care. I will be making referrals and using Prolift for future work. Thank you Mario and the entire staff that helped to get my door repaired so quickly. EXCELLENCE is your brand!!🥇🏅🏅🏅

  • Review 118 (2024-09-03 - Rating: 5)

    I can tell u that these guys are 100 percent about there business. Responded and took care of business fast 👍👍

  • Review 119 (2022-12-02 - Rating: 5)

    Mario did a wonderful job installing my new garage opener. He was very professional and very detailed on explaining everything to me. I highly recommend him!

  • Review 120 (2022-10-08 - Rating: 5)

    Mario was very informative and professional. He was friendly, and fixed my garage door quickly. You can tell that he strives to do a great job, and it was a pleasure working with him.

  • Review 121 (2022-11-03 - Rating: 5)

    Mario was very professional, and very knowledgeable of the job performed. He displayed great customer service, and was willing to education me on ways to keep my system up and running. Thank you again Mario!

  • Review 122 (2023-01-22 - Rating: 5)

    Our garage door tension spring broke on Saturday trapping our car inside. We called the company that installed the door & they couldn’t come until Monday. We called ProLift Garage Doors / Germantown..They sent Mark/Technician in just a few hours & he repaired the door. Mark was very professional, courteous and did a professional job.

  • Review 123 (2023-08-02 - Rating: 5)

    These guys are amazing! Always super quick to respond, friendly and honest. We have used them multiple times and they always exceed our expectations!

  • Review 124 (2023-01-18 - Rating: 5)

    The technician was punctual. He explained the problem with my door thoroughly. He was very knowledgeable. They are also reasonably priced! I would definitely recommend.

  • Review 125 (2022-10-31 - Rating: 5)

    Mario J.R. was the absolute best! ProLift saved the day. Our garage door crashed down, broken spring and jacked up one of the metal braces. Im so glad they were able to get to us so quickly! I will be sure to ask for Mario in the future!

  • Review 126 (2022-09-27 - Rating: 5)

    Jo was fantastic! He was very knowledgeable about garage doors and was able to share some information with me. The price was incredible and the way he quieted the noise level in my garage is beyond compare. The last people I had to look at my garage so they couldn’t do anything about the noise. Well Mario and pro lift certainly know their stuff. I highly recommend them and very pleased

  • Review 127 (2022-09-13 - Rating: 5)

    Mario Richards came out and checked our garage doors which had not been maintenanced in a long time. He found a garage door frame bolt missing, which he replaced, and also did a much needed deep clean on the hinges. He also got our remotes programmed and the doors close quietly now. I recommend Mario and Prolift if you need fast, trustworthy service!

  • Review 128 (2024-07-17 - Rating: 5)

    Mr. Logan was the mane today. He give me the best professional experience....

  • Review 129 (2024-04-11 - Rating: 5)

    100% satisfied with this company. One happy wife.😜😜😜

  • Review 130 (2024-05-19 - Rating: 5)

    Amazing fast service!!!!! Thank you for everything and will definitely be using ProLift for any garage problems we have.

  • Review 131 (2022-08-03 - Rating: 5)

    Mario with Pro Lift came out and diagnosed my door opener problem, and proposed a solution to resolve it. When the install didnt go exactly as planned he and Rob worked to make it right! Thank you for taking the time to do the job right! We appreciate your professionalism and friendliness.

  • Review 132 (2022-11-15 - Rating: 5)

    Mario was SUPERB! He provided a thorough explanation of why the door broke and gave easy and excellent advice to maintain the life of our garage doors. Thanks so much Mario🤗

  • Review 133 (2022-10-12 - Rating: 5)

    Garage door completed today by Mario R. He listened our issue with the door. He inspected the door and found the issue. Thank him for the outstanding job. We look forward to working with your company in the future!

  • Review 134 (2022-09-07 - Rating: 5)

    Mr. Mario Richards did a fantastic job replacing our garage springs! Very classy, great customer service, and did a splendid job! Give him a shout!

  • Review 135 (2023-04-13 - Rating: 5)

    Mario did a great job. He was quick and thorough. I will definitely be using Prolift in the future.

  • Review 136 (2022-11-09 - Rating: 5)

    I would like to express my appreciation for the work your company performed on my garage replacing a broken Spring. I really want to express how impressed I was with the work Mario did. He was GREAT!!!!

  • Review 137 (2022-10-13 - Rating: 5)

    When John and I built our home, we were the first ones to build in our subdivision 22 years ago. Today, Mario came out to give us a tune-up, cleaning the rollers, removing rust, and replacing rollers that make the open and closing of the door smooth and much quieter. Not only is Mario knowledgeable, hes also friendly and courteous. If you need help with a garage door tune-up, check out ProLife Garage Doors. ProLifeDoors.com/Germantown Lic# 10704

  • Review 138 (2024-04-05 - Rating: 5)

    Amazing company , everything was handled smoothly. Tech Mathew is amazing and very professional

  • Review 139 (2024-03-06 - Rating: 5)

    I was very satisfied with the price, the courtesy, and the great service from Pro-Lift Garage Doors of Germantown.

  • Review 140 (2022-09-15 - Rating: 5)

    Mario Santana was great! Came out and did a great job! He got the work done very quickly! I appreciate the excellent service!!

  • Review 141 (2024-03-20 - Rating: 5)

    I have use them twice already which means I liked the service. Very reliable and very fair prices.

  • Review 142 (2022-12-07 - Rating: 5)

    Fantastic job by a fantastic technician! Mario has a great set of skills and his personality is a plus. ProLift is a keeper!

  • Review 143 (2023-08-24 - Rating: 5)

    Best garage repair in the City!Addressed my problem, repaired it and didn’t try and sell me the whole package!!! Highly recommend!

  • Review 144 (2022-08-31 - Rating: 5)

    My garage door got stuck, Mario was here to fix it. Gave a proper walkthrough on what was wrong. He fixed it professionally and door work smooth. Excellent work!

  • Review 145 (2022-09-28 - Rating: 5)

    So pleased with the service we received. Our technician was knowledgeable, efficient and a joy to do business with. Our 1980’s system and now been updated and the whole process was smooth from start to finish.

  • Review 146 (2024-09-23 - Rating: 5)

    Great service by Logan!! Thanks for your quick fix!

  • Review 147 (2022-09-17 - Rating: 5)

    Mario did a great job; provided an estimate beforehand, explained the repairs & showed me how to service the door going forward.

  • Review 148 (2023-11-06 - Rating: 5)

    Logan was great! He arrived in a timely manner and fixed the issue very quickly!

  • Review 149 (2024-02-06 - Rating: 5)

    Great service, called in the morning and had my garage door fixed by noon.

  • Review 150 (2024-02-06 - Rating: 5)

    Excellent service. Matthew was prompt, very knowledgable and friendly. You just can’t ask for more.Highly recommend.

  • Review 151 (2023-08-28 - Rating: 5)

    Rob was incredible... would highly recommend them to any one... I will def be using them again!

  • Review 152 (2022-08-22 - Rating: 5)

    ProLift Garage Doors of Germantown is the BEST!! I cant say enough about them...courteous, punctual and professional. Call them for all your garage door needs...you will be glad you did!! I know I am.

  • Review 153 (2024-07-30 - Rating: 5)

    Best company that work on our garage.

  • Review 154 (2024-05-21 - Rating: 5)

    Matthew was prompt, attention to detail, and very courteous. Highly recommend.

  • Review 155 (2024-05-06 - Rating: 5)

    Matthew did an excellent job! Professional, courteous, and FAST!

  • Review 156 (2022-11-07 - Rating: 5)

    Mario Richards was on time, helpful and very informative. He did a great job on our garage door. Thank you for you help!

  • Review 157 (2024-06-11 - Rating: 5)

    ProLift Garage Doors of Germantown is amazing! They provided quick service, a friendly technician, and fixed my garage door in record time. Plus, their pricing is fair. They have earned a 5-star status. Highly recommend!

  • Review 158 (2024-02-20 - Rating: 5)

    Mr. MATTHEW was fast and awesome. He also was on time when said he would be there. Thanks alot MATTHEW.

  • Review 159 (2022-11-11 - Rating: 5)

    Super Mario was outstanding. He quickly evaluated the problem and offered a reasonable solution at a great price. Thanks!

  • Review 160 (2024-03-05 - Rating: 5)

    He was absolutely amazing and professional.Very knowledgeable as well

  • Review 161 (2024-04-17 - Rating: 5)

    Matthew is very, professional and kind. Your tech is great!

  • Review 162 (2022-09-08 - Rating: 5)

    ProLift Garage Doors (Mario) provided great service. They got the parts we needed ordered and replaced in a timely manner.

  • Review 163 (2022-09-07 - Rating: 5)

    Great pricing and fast service. Would definitely recommend Mario to come out and work on your garage door issues.

  • Review 164 (2023-05-08 - Rating: 5)

    Very efficient. He explained what needed to be done and explained more upon completion. I would definitely call in the future if needed

  • Review 165 (2022-11-11 - Rating: 5)

    Mr. Mario was very nice and fixed my Garage door efficiently. He explained everything and was very knowledgeable.

  • Review 166 (2024-02-12 - Rating: 5)

    Prompt, punctual, professional services rendered… totally satisfied; would Indeed recommend ProLift

  • Review 167 (2024-08-31 - Rating: 5)

    Quick response, very customer friendly!

  • Review 168 (2024-09-20 - Rating: 5)

    Came on time and found the problem and fixed it in under5 minutes

  • Review 169 (2022-10-05 - Rating: 5)

    We were very happy with Mario’s work. He did an awesome job.

  • Review 170 (2022-10-24 - Rating: 5)

    Mario’s service was excellent. Mario is super Mario and supreme with professional service and repair. I highly recommend Prolift for garage door service and repair.

  • Review 171 (2022-09-13 - Rating: 5)

    Excellent work by Mario Richards and Rob Tragarz! Highly recommend ProLift for any garage door needs! Thanks ProLift!

  • Review 172 (2024-01-31 - Rating: 5)

    Rob was professional, on time & gave me the estimate free of charge !! Thank you for your time & help with our garage door !!!

  • Review 173 (2024-09-09 - Rating: 5)

    Great experience very professional.

  • Review 174 (2024-04-24 - Rating: 5)

    Fast service and Matthew was very knowledgeable and pro idea great customer service

  • Review 175 (2023-08-20 - Rating: 5)

    Quick and professional service same day completion extremely pleased would recommend them to anyone !!!

  • Review 176 (2022-11-04 - Rating: 5)

    Mario Richards was fantastic! I highly recommend! He is friendly, knowledgeable, and prompt!

  • Review 177 (2024-04-19 - Rating: 5)

    Arrived on time and fixed the squeak and groans. I also got an education of how to keep things lubed. Haha thanks!!

  • Review 178 (2022-08-29 - Rating: 5)

    Mario was very professionally and thorough. Can’t wait to see Prolift work.

  • Review 179 (2022-09-23 - Rating: 5)

    Tech provided amazing service and very knowledgeable. Will definitely use prolift again if needed.

  • Review 180 (2024-03-14 - Rating: 5)

    Driver/repairman showed up on time & was very efficient. He quickly explained what was going on with my door. He got to work & got it done in a very timely manner. He was very friendly & obliged me starting a conversation with him as I am a talker. I will be using them from now on & I cannot say enough positive things. Oh yeah, they don’t gauge you on the price either.

  • Review 181 (2023-03-13 - Rating: 5)

    Mark Fleming did an excellent job installing our garage door motor!!

  • Review 182 (2024-04-02 - Rating: 5)

    I like they were right on time and very knowledgeable .

  • Review 183 (2022-10-05 - Rating: 5)

    Mario did an outstanding job and explained everything he did for us.

  • Review 184 (2024-02-01 - Rating: 5)

    Great company, I have used them twice.

  • Review 185 (2023-03-06 - Rating: 5)

    Mario was done extremely fast and my garage looks brand new now

  • Review 186 (2023-09-02 - Rating: 5)

    A holiday weekend Saturday rescue with exceptional service! Thank you Rob!

  • Review 187 (2022-10-12 - Rating: 5)

    Mario done an excellent job diagnosing and fixing my garage door. Thank you so much!!

  • Review 188 (2023-12-04 - Rating: 5)

    Great service, friendly staff and a job well done. Thanks ProLift!

  • Review 189 (2024-10-03 - Rating: 5)

    Outstanding, professional service!

  • Review 190 (2024-04-06 - Rating: 5)

    ProLift was great!! Great company to work with.

  • Review 191 (2022-12-02 - Rating: 5)

    Mario was great! He arrived early and fixed what was needed fast!

  • Review 192 (2024-03-26 - Rating: 5)

    I had ProLift come out and check on my garage door which was squealing and sometimes jerky motion. The technician was on time, friendly, and made recommendations to replace the plastic rollers and go to double door springs instead of one. He also found two other bearings holding the crossbar with the springs that were not turning smoothly. Work was done quickly and the door is much quieter.

  • Review 193 (2022-08-30 - Rating: 5)

    Mario did an excellent job, fixed it, on time, and nice guy

  • Review 194 (2022-08-26 - Rating: 5)

    Appreciate Mario Richards coming same day and doing an excellent job!

  • Review 195 (2024-07-03 - Rating: 5)

    Great service and fast

  • Review 196 (2024-03-06 - Rating: 5)

    Knowledge, craftsman ,pay attention to detail and good work ethic

  • Review 197 (2022-11-04 - Rating: 5)

    Mario and Gabriel were professional and did an excellent job.

  • Review 198 (2023-03-03 - Rating: 5)

    Mario did a great job installing our garage door

  • Review 199 (2023-03-03 - Rating: 5)

    Good experience. Very professional, and Mario was awesome!!

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